Public relations delegate Jobs
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<h2 class="h5">Job description</h2>
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<span>Qiddiya Investment Company is a Saudi holding and development company leading strategic investments and large-scale destination projects across entertainment, sports, culture, and urban development.<br> Working at the intersection of place-making and long-term development, the company is shaping ambitious environments designed to bring communities together and create lasting value.<br> As Director - City Community Management, you will help define how community experience is delivered across a complex, high-profile urban environment.<br> This role is central to building strong relationships across diverse stakeholder groups and ensuring community strategy supports the broader vision for destination development, operational excellence, and sustained engagement.<br> Responsibilities Lead city-wide community management strategy across districts, assets, and stakeholder groups.<br> Oversee community management across mixed-use districts, residential communities, destination assets, and broader city operations.<br> Manage relationships with residents, tenants, asset operators, government entities, and internal development and operations teams.<br> 12+ years of experience leading community management across large-scale urban developments.<br> Experience managing mixed-use districts, residential communities, destination assets, or city-wide community operations.<br> Degree in urban planning, real estate, public relations, business administration, public administration, or a related field.<br> Experience managing residents, tenants, asset operators, government entities, or internal development and operations teams.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Title: </b>HR Trainee Department: Human Resources Reporting to: HR Manager Location: Riyadh, Saudi Arabia Duration: 6 months Employment Type: Internship, Tamheer Program (Human Resources Development Fund) Role Overview BWS KSA is offering a Tamheer traineeship opportunity within the Human Resources department for a motivated and detail-oriented Saudi national graduate. The HR Trainee will gain hands-on exposure across core HR functions, including recruitment, HR operations, employee relations, and policy administration. This role is designed to provide practical experience in a dynamic, fast-paced corporate environment and build the foundation for a professional HR career. Main Responsibilities Recruitment & Talent Acquisition Support the end-to-end recruitment process including job posting, CV screening, and interview coordination. Assist in preparing candidate assessment reports and evaluation summaries. Coordinate communication with candidates and hiring managers throughout the recruitment cycle. Maintain and update recruitment trackers and applicant databases. HR Operations & Employee Relations Support onboarding processes including preparation of welcome packs and new hire documentation. Assist with maintaining employee records and HR information systems (including JISR). Help coordinate internal HR communications such as announcements and policy updates. Policy & Compliance Support Support the review and formatting of HR policies and procedures. Assist in tracking compliance with Saudi Labor Law requirements (e.g., Iqama renewals, exit/re-entry permits). Requirements Education Bachelor's degree in Human Resources, Business Administration, or a related field. Program Eligibility Saudi National registered with the Human Resources Development Fund (HRDF) Tamheer program. Must not have completed a prior Tamheer traineeship or have more than 12 months of prior full-time employment experience. Skills & Competencies Strong communication and interpersonal skills in both Arabic and English. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Proactive, self-motivated, and eager to learn. Benefits What we offer: Monthly allowance as stipulated by the Tamheer program. Structured on-the-job training across multiple HR functions. Exposure to a professional corporate environment within the events and entertainment industry. Mentorship and coaching from experienced HR professionals. Certificate of completion upon successful conclusion of the traineeship.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor's degree in Human Resources, Business Administration, or a related field. Program Eligibility Saudi National registered with the Human Resources Development Fund (HRDF) Tamheer program. Must not have completed a prior Tamheer traineeship or have more than 12 months of prior full-time employment experience. Skills & Competencies Strong communication and interpersonal skills in both Arabic and English. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Proactive, self-motivated, and eager to learn.</p><p></p></section>
<p>At Six Flags Qiddiya City , the Assistant Manager IT Operations is responsible for overseeing daily IT operations to ensure the stability, security, and efficiency of all technology platforms supporting park operations. This role manages IT staff, coordinates technical support, and resolves hardware, software, and system issues to minimize downtime in a fast-paced, operational environment. The position plays a critical role in supporting a 24/7 operational business , including shift-based operations, night shifts, weekends, and public holidays. The Assistant Manager will implement and monitor IT security protocols, maintain system performance, and oversee timely upgrades and deployments of hardware, software, and POS systems critical to guest and retail operations. This role works closely with senior IT leadership, business stakeholders, and external vendors to deliver reliable IT services, support IT projects, ensure compliance with policies and standards, and contribute to the overall success of large-scale entertainment operations.</p><p>Key Job Responsibilities</p><p>Collective Responsibilities</p><ul><li>Comply with Six Flags Qiddiya City s code of conduct and ethics</li><li>Promote the organization s vision, mission, values, and desired behaviors</li><li>Support and promote Six Flags Qiddiya City s culture</li><li>Adhere to company rules and regulations</li><li>Perform assigned tasks to support organizational objectives</li><li>Share knowledge with team members and actively support their development</li></ul><p>Job-Specific Responsibilities</p><ul><li>Oversee daily IT operations to ensure systems, networks, and applications meet operational and business requirements</li><li>Manage, mentor, and develop IT Operations team members to ensure high performance and accountability</li><li>Monitor system performance, proactively troubleshoot issues, and ensure minimal downtime across all IT infrastructure</li><li>Support operational environments requiring shift work, including nights, weekends, and public holidays</li><li>Implement and manage IT security measures, including firewalls, antivirus solutions, data encryption, and backups</li><li>Support and maintain POS systems critical to park, retail, and hospitality operations</li><li>Manage IT service desk operations, ensuring timely and effective resolution of incidents and service requests</li><li>Utilize ITSM tools (ServiceNow preferred) to track incidents, changes, and service performance</li><li>Coordinate hardware and software installations, upgrades, and lifecycle management</li><li>Collaborate with vendors and service providers to ensure timely delivery of IT services and solutions</li><li>Develop, implement, and enforce IT policies and procedures aligned with business and compliance requirements</li><li>Maintain accurate IT documentation, including system configurations, user guides, and network diagrams</li><li>Support IT projects such as infrastructure upgrades, system migrations, and new technology implementations</li><li>Conduct regular IT audits to identify improvement opportunities and ensure compliance with industry standards</li><li>Prepare reports on IT performance, incidents, and system utilization for senior management decision-making</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, or a related field</li><li>Minimum 4 years of experience in IT Operations</li><li>Experience within entertainment, hospitality, retail, or large-scale operational environments is highly preferred</li><li>Proven experience supporting operational IT environments , including shift work, night shifts, weekends, and public holidays</li><li>Strong, hands-on knowledge of IT infrastructure, including networking, servers, and system administration</li><li>Hands-on experience supporting POS systems</li><li>Solid understanding of IT security protocols, firewalls, data encryption, and backup solutions</li><li>Experience managing IT projects such as system upgrades, software deployments, and infrastructure improvements</li><li>Familiarity with ITSM tools , with ServiceNow preferred</li><li>Demonstrated ability to manage, mentor, and develop IT Operations team members</li><li>Strong problem-solving and decision-making skills</li><li>High sense of ownership and accountability</li><li>Strong communication skills with the ability to engage effectively with business stakeholders</li><li>Excellent organizational skills with the ability to manage multiple priorities under pressure</li><li>Fluent in English</li><li>Core Competencies (Proficiency Level Advanced)</li><li>Self-Actualization & Fulfilment</li><li>Team Synergy & Development</li><li>Entrepreneurial Mindset & Drive</li><li>Business Acumen & Diligence</li></ul>
<h2 class="h5">Job description</h2>
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<span>At Six Flags Qiddiya City , the Assistant Manager – IT Operations is responsible for overseeing daily IT operations to ensure the stability, security, and efficiency of all technology platforms supporting park operations.<br> This role manages IT staff, coordinates technical support, and resolves hardware, software, and system issues to minimize downtime in a fast-paced, operational environment.<br> The position plays a critical role in supporting a 24/7 operational business , including shift-based operations, night shifts, weekends, and public holidays.<br> The Assistant Manager will implement and monitor IT security protocols, maintain system performance, and oversee timely upgrades and deployments of hardware, software, and POS systems critical to guest and retail operations.<br> This role works closely with senior IT leadership, business stakeholders, and external vendors to deliver reliable IT services, support IT projects, ensure compliance with policies and standards, and contribute to the overall success of large-scale entertainment operations.<br> Key Job Responsibilities Collective Responsibilities Comply with Six Flags Qiddiya City’s code of conduct and ethics Promote the organization’s vision, mission, values, and desired behaviors Support and promote Six Flags Qiddiya City’s culture Adhere to company rules and regulations Perform assigned tasks to support organizational objectives Share knowledge with team members and actively support their development Job-Specific Responsibilities Oversee daily IT operations to ensure systems, networks, and applications meet operational and business requirements Manage, mentor, and develop IT Operations team members to ensure high performance and accountability Monitor system performance, proactively troubleshoot issues, and ensure minimal downtime across all IT infrastructure Support operational environments requiring shift work, including nights, weekends, and public holidays Implement and manage IT security measures, including firewalls, antivirus solutions, data encryption, and backups Support and maintain POS systems critical to park, retail, and hospitality operations Manage IT service desk operations, ensuring timely and effective resolution of incidents and service requests Utilize ITSM tools (ServiceNow preferred) to track incidents, changes, and service performance Coordinate hardware and software installations, upgrades, and lifecycle management Collaborate with vendors and service providers to ensure timely delivery of IT services and solutions Develop, implement, and enforce IT policies and procedures aligned with business and compliance requirements Maintain accurate IT documentation, including system configurations, user guides, and network diagrams Support IT projects such as infrastructure upgrades, system migrations, and new technology implementations Conduct regular IT audits to identify improvement opportunities and ensure compliance with industry standards Prepare reports on IT performance, incidents, and system utilization for senior management decision-making Education Bachelor’s degree in Information Technology, Computer Science, or a related field Experience Minimum 4 years of experience in IT Operations Experience within entertainment, hospitality, retail, or large-scale operational environments is highly preferred Proven experience supporting operational IT environments , including shift work, night shifts, weekends, and public holidays Technical Skills Strong, hands-on knowledge of IT infrastructure, including networking, servers, and system administration Hands-on experience supporting POS systems Solid understanding of IT security protocols, firewalls, data encryption, and backup solutions Experience managing IT projects such as system upgrades, software deployments, and infrastructure improvements Familiarity with ITSM tools , with ServiceNow preferred Leadership & Behavioral Competencies Demonstrated ability to manage, mentor, and develop IT Operations team members Strong problem-solving and decision-making skills High sense of ownership and accountability Strong communication skills with the ability to engage effectively with business stakeholders Excellent organizational skills with the ability to manage multiple priorities under pressure Languages Fluent in English Core Competencies (Proficiency Level – Advanced) Self-Actualization & Fulfilment Team Synergy & Development Entrepreneurial Mindset & Drive Business Acumen & Diligence</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Opportunity</h3>
<p style="margin:0 0 12px; ************;">Gateworth Group is partnering with a prestigious international law firm to recruit a <strong style="font-weight:700;">Bilingual Government Relations Officer</strong> for their expanding team in Riyadh, Saudi Arabia. This full-time position is ideal for a professional with <strong style="font-weight:700;">2-5 years of experience</strong>, offering a competitive salary along with family benefits and a variable compensation component.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The successful candidate will serve as the firm's primary liaison for all Saudi government ministries. This role encompasses managing government relations, supporting HR administration, assisting with daily office operations, and facilitating business development pitch submissions through various government portals.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Coordinate and maintain effective working relationships with key Saudi government entities, including MHRSD, Jawazat, the Ministry of Justice, and other relevant authorities.</li>
<li style="margin:0 0 6px;">Act as the firm's official representative, liaising with government bodies in person to process applications, resolve issues, and complete regulatory requirements.</li>
<li style="margin:0 0 6px;">Handle all matters relating to Ministry of Investment (MISA) registrations, licensing obligations, and requirements for foreign-owned entities.</li>
<li style="margin:0 0 6px;">Ensure the firm's corporate records, professional company registration, and statutory requirements remain up to date through the Ministry of Commerce and associated digital platforms.</li>
<li style="margin:0 0 6px;">Track and complete regulatory submissions, renewals, permits, and registrations to ensure adherence to all governmental requirements and deadlines.</li>
<li style="margin:0 0 6px;">Monitor government portals daily for public sector legal tenders and RFPs.</li>
<li style="margin:0 0 6px;">Assist the Business Development & Marketing team with proposal development administration, ensuring timely and compliant submissions.</li>
<li style="margin:0 0 6px;">Manage the firm's activities on employment-related government platforms, ensuring employee records, including Saudization programs, are maintained and processed accurately in line with regulatory requirements.</li>
<li style="margin:0 0 6px;">Provide general HR assistance related to employee onboarding, offboarding, and any employee relations queries.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">2-5 years of relevant working experience</strong> in government relations or a similar capacity.</li>
<li style="margin:0 0 6px;">Strong understanding and practical experience handling corporate matters linked to Saudi labor law, local regulations, and Saudization quotas.</li>
<li style="margin:0 0 6px;">Demonstrated ability to build and maintain productive relationships at the government level.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Attributes</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Proactive and results-oriented approach to tasks.</li>
<li style="margin:0 0 6px;">Ability to work effectively as a collaborative team player.</li>
<li style="margin:0 0 6px;">High level of accuracy and meticulous attention to detail.</li>
<li style="margin:0 0 6px;">Excellent communication and interpersonal skills for effective liaison activities.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This position offers the opportunity to join an ambitious international law firm, working alongside colleagues from diverse international markets. The role is integral to the firm's operations and growth within the Saudi Arabian market.</p>
<b>انضم إلى فريقنا كـ مندوب مبيعات مباشر!</b><br>تعتبر وظيفة مندوب المبيعات المباشر فرصة رائعة للانضمام إلى البيت الأهلي للتمويل، حيث نقوم بتقديم حلول تمويلية وفق الضوابط الشرعية. إننا نبحث عن شخص موهوب يسعى لتحقيق الأهداف المبيعاتية وتحقيق النجاح في مجال المبيعات.<br><ul><li><b>المسؤوليات:</b></li><li>تقييم الجدارة الائتمانية للعملاء وإدخال طلبات التمويل على النظام.</li><li>زيارة العملاء لضمان مبيعات فعالة والإجابة على استفساراتهم.</li><li>الإشراف على طلبات العملاء حتى الإغلاق وتسليم المنتجات.</li><li>تأمين المبيعات والعقود الفردية والتواصل مع الموردين لتوقيع اتفاقيات.</li><li>إعداد التقارير لإدارة العمل على كافة الأنشطة المبيعاتية.</li><li>تحليل البيانات المالية وتقييم قدرة العملاء على الوفاء بالتزاماتهم.</li><li>حل شكاوى العملاء لضمان رضاهم التام.</li><li>تحقيق أهداف المبيعات المحددة والتفاعل بشكل إيجابي مع العملاء.</li><li>تقديم كيفيات جديدة لجذب العملاء المحتملين وتحقيق المبيعات.</li></ul><br><b>المتطلبات:</b><br><ul><li>درجة البكالوريوس في التسويق أو إدارة الأعمال أو مجال ذي صلة.</li><li>خبرة عملية لا تقل عن سنتين في مجال المبيعات.</li></ul><br>إذا كنت ترغب في الانضمام إلى فريقنا وتحقيق النجاح في مجال التمويل، فنحن ننتظر طلبك!
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About RAWAJ and the Role</h3>
<p style="margin:0 0 12px; ************;">RAWAJ, a leading investment and business group operating across multiple sectors in Saudi Arabia, is seeking an <strong style="font-weight:700;">HR Executive</strong> to join its Corporate HR team in Riyadh. This full-time position is designed for professionals with 0-1 years of experience who are ready to contribute to a dynamic human resources function within a corporate environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The HR Executive will play a crucial role in supporting the overall Human Resources function. This involves managing various aspects of HR, including recruitment, onboarding, HR operations, employee relations, and compliance. The role ensures the smooth execution of daily HR processes and full adherence to Saudi Labor Law.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage the full recruitment cycle, encompassing sourcing, interviewing, onboarding, and employee documentation.</li>
<li style="margin:0 0 6px;">Prepare employment contracts and maintain accurate employee records and HR documentation.</li>
<li style="margin:0 0 6px;">Oversee HR operations through government platforms such as Qiwa, GOSI, Muqeem, and Mudad, and support Iqama and visa-related processes.</li>
<li style="margin:0 0 6px;">Coordinate payroll inputs, leave management, attendance records, and other HR administrative activities.</li>
<li style="margin:0 0 6px;">Handle employee relations, respond to HR inquiries, and support performance management initiatives.</li>
<li style="margin:0 0 6px;">Coordinate learning and development programs and employee engagement activities.</li>
<li style="margin:0 0 6px;">Ensure full compliance with Saudi Labor Law and internal HR policies and procedures.</li>
<li style="margin:0 0 6px;">Prepare comprehensive HR reports, manpower reports, and HR dashboards.</li>
<li style="margin:0 0 6px;">Liaise with Public Relations Officers (PROs) and government authorities regarding HR-related requirements.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's degree in Human Resources, Business Administration, or a related field.</li>
<li style="margin:0 0 6px;">0-1 years of professional experience in a human resources role.</li>
<li style="margin:0 0 6px;">CIPD, SHRM, or equivalent HR certification is considered a plus.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Attributes</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Strong knowledge of Saudi Labor Law and government HR platforms.</li>
<li style="margin:0 0 6px;">Experience working with HRMS/ERP systems.</li>
<li style="margin:0 0 6px;">Excellent communication, organizational, and interpersonal skills.</li>
<li style="margin:0 0 6px;">Demonstrated high level of professionalism, confidentiality, and attention to detail.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">This full-time position offers an opportunity to contribute to a corporate HR team in Riyadh. Salary details will be discussed during the interview process.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Duties and Responsibilities</strong></p> <ul> <li> <p>Own end-to-end management of the multimillion annual National Development Fund, including planning, allocation, monitoring, and reporting</p> </li> <li> <p>Design funding frameworks, eligibility criteria, and distribution models aligned with ENC objectives and global best practices</p> </li> <li> <p>Lead annual funding cycles, including application processes, evaluation, approvals, and disbursement</p> </li> <li> <p>Monitor fund utilization, financial compliance, and performance against agreed KPIs and impact metrics</p> </li> <li> <p>Develop tools and processes to track spend, outcomes, and long-term ecosystem impact across participating nations</p> </li> <li> <p>Ensure compliance with internal governance, audit requirements, and external regulatory standards</p> </li> <li> <p>Partner closely with national federations, esports bodies, and relevant stakeholders to support effective use of funding</p> </li> <li> <p>Advise on strategic investment priorities to accelerate national team development, grassroots programs, and competitive infrastructure</p> </li> <li> <p>Prepare executive-level reports, insights, and recommendations for leadership and key stakeholders</p> </li> <li> <p>Contribute to the evolution of ENC s development strategy, funding concepts, and long-term sustainability model</p> </li> <li> <p>Support the Head of National Team Relations in ongoing relationship management with national federations</p> </li> </ul> <p><strong>Education and Experience</strong></p> <ul> <li> <p>Bachelor's or Master's degree in International Relations, Sports Governance, Business Administration, Legal or a related field.</p> </li> </ul> <p><strong>Knowledge, Skills, and Abilities</strong></p> <ul> <li> <p>Experience in traditional sports organizations, international sporting bodies, or multinational funding institutions (e.g. global development, public funding, or multilateral programs)</p> </li> <li> <p>Strong understanding of funding governance, compliance, and impact measurement</p> </li> <li> <p>Exposure to esports, gaming, or competitive sports ecosystems is highly preferred</p> </li> <li> <p>Proven ability to operate in complex, multi-stakeholder, international environments</p> </li> <li> <p>Strong strategic thinking with hands-on execution capability</p> </li> <li> <p>High financial literacy and confidence managing large budgets</p> </li> <li> <p>Excellent stakeholder management and communication skills</p> </li> <li> <p>Professional fluency in English mandatory, with additional language skills such as French or Spanish as a plus</p> </li> <li> <p>Structured, detail-oriented, and comfortable working with governance frameworks</p> </li> <li> <p>Ability to balance accountability, flexibility, and ecosystem growth</p> </li> <li> <p>Passion for sport, competition, and the long-term development of national ecosystems</p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or Master's degree in International Relations, Sports Governance, Business Administration, Legal or a related field.</p> <p>7+ years of experience in fund management, grants, development programs, or large-scale funding initiatives</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Manager (BDM) Defense is a pure sales role with a strong strategic orientation, created to capture and scale the Defense vertical. While this role does not lead or own cross-functional teams, it is highly influential by design, operating through orchestration, alignment, and trusted relationships across HP and the Defense ecosystem. The BDM acts as a revenue-focused growth catalyst, ensuring HP s Defense value proposition is positioned early, credibly, and effectively with the right decision-makers, while leveraging existing HP structures, CoEs, and functional owners. Strategic Importance of the Role Defense is a relationship-driven and trust-based market, where sales success depends less on transactional execution and more on: Early access to key stakeholders Long-term credibility Ecosystem positioning This role is critical to ensure HP: Is present upstream in Defense programs, before technical and procurement decisions are locked Is perceived as a trusted advisor, not merely a supplier Converts macro-level Defense investment into tangible sales pipeline and revenue</p><p>Key Responsibilities</p><ul><li>Defense Business Development & Sales Ownership Own Defense-specific business development in Middle East, from opportunity identification to deal shaping.</li><li>Drive qualified pipeline creation aligned with Defense TAM.</li><li>Support and accelerate complex, multi-year Defense sales cycles, working alongside account teams.</li></ul><p>Network Building & Trusted Advisor Role (Critical Dimension)</p><ul><li>Establish and maintain a high-value Defense network, including: Senior decision-makers in public Defense institutions and ministries Executives and technical leaders in private Defense companies Leaders within Defense primes and system integrators</li><li>Act as a trusted advisor, engaging customers on strategic topics such as: Digital sovereignty Secure and resilient supply chains Cybersecurity, compliance, and long-term platform stability</li><li>Represent HP with credibility and consistency across Defense forums, institutional meetings, and industry events.</li></ul><p>Ecosystem & System Integrator Engagement</p><ul><li>Build strong commercial relationships with system integrators, ISVs, OEMs, and strategic partners critical to Defense programs.</li><li>Enable HP s inclusion in multi-vendor Defense solutions, positioning HP as a core technology component.</li><li>Drive joint value positioning and co-selling opportunities with ecosystem partners.</li></ul><p>Market Intelligence, TAM & Growth Expansion</p><ul><li>Own Defense market intelligence for Middle East: Map key public and private stakeholders Track programs, funding cycles, and investment priorities Continuously refine TAM evolution and opportunity prioritization.</li><li>Identify and activate Defense SMB growth opportunities, including: Small and mid-sized Defense contractors Specialized technology, engineering, and cybersecurity firms</li></ul><p>Channel & SMB Defense Acceleration</p><ul><li>Work closely with distribution and channel partners to: Translate Defense SMB needs into scalable HP offers Enable repeatable, partner-led sales motions Ensure Defense SMBs become a structured and sustainable growth engine for HP Middle East via the channel.</li></ul><p>Value Proposition & Demand Generation Enablement</p><ul><li>Leverage Public Sector resources to localize HP s Defense value proposition.</li><li>Contribute to Defense-focused ABM initiatives, events, and executive engagements, in collaboration with Marketing and Sales owners.</li><li>Reinforce HP s positioning as a secure, compliant, and trusted technology provider.</li></ul><p>Certifications, Security & Regulatory Awareness</p><ul><li>Identify and prioritize Defense-critical certifications and compliance requirements (ENS, TEMPEST, ANSI etc.).</li><li>Ensure sales motions are aligned with regulatory and security constraints.</li></ul><p>Job - Sales Schedule - Full time Shift - No shift premium (Saudi Arabia) Travel - Relocation -</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner s primary contact (following turnover) on property and is responsible for his/her experience.</p><p>CORE WORK ACTIVITIES</p><p>Executing Event Operations</p><ul><li>Solve problems and/or suggest alternatives to previous arrangements if necessary.</li><li>Leads pre-event and post-event meetings for assigned groups.</li><li>Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.</li><li>Manages customer budgets to maximize revenue and meet customer needs.</li><li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li><li>Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.</li><li>Manages group room blocks and meeting space for assigned groups.</li><li>Adheres to all standards, policies, and procedures.</li><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul><p>Executing the Sales and Marketing Strategy</p><ul><li>Up-sells products and services throughout the event process.</li><li>Participates in customer site inspections and assists with the sales process when necessary.</li><li>Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).</li></ul><p>Managing Profitability</p><ul><li>Manages revenue and profitability associated with events.</li><li>Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.</li><li>Reviews billing and payments with clients.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Handles guest problems and complaints.</li><li>Makes presence known to customer at all times during entire event process.</li><li>Follows up with customer post-event.</li><li>Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Reviews comment cards and guest satisfaction results with associates.</li><li>Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the event management or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
Role Overview:<br>We are seeking an experienced Housekeeping Manager to lead the housekeeping function of a 5-star luxury property in Riyadh. This role is responsible for delivering exceptional standards of cleanliness, hygiene, presentation, and guest experience across all rooms and public areas, while driving team performance, quality control, and operational excellence.<br>Key Responsibilities Oversee daily housekeeping operations across guest rooms, suites, public areas, back-of-house, and staff accommodation (if applicable). Ensure 5-star cleanliness and presentation standards are consistently maintained and exceeded. Coordinate daily room status updates with Front Office to support smooth check-ins/outs and VIP readiness. Lead effective planning for high occupancy periods, events, and peak seasons. Manage, coach, and motivate the housekeeping team including supervisors, attendants, and linen runners. Set clear daily priorities, conduct briefings, allocate staffing, and ensure productivity targets are met. Monitor performance through KPIs and implement corrective actions where needed. Support recruitment, onboarding, scheduling, training, and ongoing skills development. Conduct regular inspections of rooms and public areas using luxury service checklists. Manage guest feedback/complaints related to housekeeping with speed, professionalism, and root-cause resolution. Ensure VIP and special-request rooms are prepared to the highest standard with attention to detail. Maintain full compliance with health, hygiene, safety, and sanitation standards aligned with luxury hospitality norms and local regulations. Ensure safe handling and storage of cleaning chemicals and equipment. Implement and monitor SOPs for hygiene, deep cleaning, pest control coordination, and infection prevention practices. Manage housekeeping inventory, linen operations, and amenities to ensure availability and cost efficiency. Control par stock, track usage, minimize wastage, and coordinate procurement with relevant departments. Work closely with Laundry (internal/outsourced) to maintain linen quality, turnaround times, and replacement planning. Collaborate with Engineering/Maintenance on room defects, preventive maintenance, and out-of-order room follow-up. Coordinate with Security and other departments for lost & found processes and guest/property safety. Partner with F&B and Events teams for set-ups, special functions, and VIP arrangements.<br><br>Candidate Profile (Requirements) Proven experience as a Housekeeping Manager / Assistant Housekeeping Manager in a 5-star hotel or luxury resort. Strong leadership, team management, and quality inspection expertise. Solid understanding of luxury housekeeping standards, SOPs, and guest service excellence. Strong knowledge of hygiene, HSE compliance, and chemical safety. Excellent organizational skills with the ability to manage high-volume operations. Experience in large facilities / luxury hospitality is highly preferred. Strong communication skills in English (Arabic is a plus).
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization committed to delivering exceptional customer experiences across the Middle East and North Africa. We believe that outstanding customer service is at the heart of every successful business. Our team is dedicated to building lasting relationships with customers by providing timely, professional, and personalized support. As we continue to grow, we are seeking motivated, customer-focused professionals who are passionate about helping people and thrive in a remote work environment. Position Overview The Customer Service Representative serves as the primary point of contact for customers, ensuring every interaction reflects PULSE's commitment to excellence. The successful candidate will handle customer inquiries, resolve issues efficiently, and provide accurate information across multiple communication channels, including phone, email, live chat, and social media. This role requires excellent communication skills, empathy, problem-solving abilities, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, live chat, WhatsApp, and social media platforms. Deliver accurate information regarding products, services, policies, and procedures. Resolve customer complaints with professionalism, empathy, and efficiency. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and solution-oriented approach in every customer interaction. Customer Experience Build strong customer relationships through exceptional service. Identify customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction by exceeding service expectations. Follow up with customers when necessary to ensure complete issue resolution. Documentation & Administration Accurately record customer interactions within the CRM system. Maintain detailed notes regarding customer requests and resolutions. Update customer information while ensuring data accuracy. Adhere to company documentation standards and quality requirements. Collaboration Work closely with internal teams including Operations, Sales, Technical Support, and Quality Assurance. Participate in team meetings and continuous improvement initiatives. Share customer feedback to improve products, services, and internal processes. Performance Meet or exceed established KPIs, including: Customer Satisfaction (CSAT) First Contact Resolution (FCR) Average Response Time Average Handling Time (AHT) Quality Assurance (QA) Scores Attendance and Productivity Targets Preferred Qualifications Experience supporting customers across multiple communication channels. Previous experience in BPO, SaaS, e-commerce, healthcare, fintech, or technology industries. Experience with ticketing systems and knowledge base software. Familiarity with customer service metrics and performance standards. Language Requirements Fluent in English (spoken and written). Arabic proficiency is highly preferred. Additional regional languages are considered an advantage. Technical Requirements Candidates must have: Stable broadband internet connection (minimum 25 Mbps recommended). Quiet, professional home office environment. Laptop or desktop computer meeting company specifications. Noise-cancelling headset with microphone. Webcam for virtual meetings and training. Working Hours Full-time remote position. Flexible shifts based on business requirements. May include evenings, weekends, and public holidays. Availability to support customers across different MENA time zones. Key Performance Indicators (KPIs) Success in this role will be measured by: Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Average Handling Time (AHT) Response Time SLA Compliance Quality Assurance (QA) Scores Attendance and Schedule Adherence Productivity and Ticket Resolution Targets What We Offer Fully remote work environment. Competitive salary. Performance-based incentives and recognition programs. Paid training and continuous professional development. Career growth opportunities within PULSE (MENA). Collaborative and inclusive company culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications High school diploma required; Associate's or Bachelor's degree preferred. Minimum of 1 2 years of experience in customer service, contact center, or client support. Experience working remotely is an advantage. Strong computer literacy and ability to learn new systems quickly. Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot, or similar. Proficiency in Microsoft Office or Google Workspace. Reliable high-speed internet connection and a dedicated home workspace. Required Skills Communication Excellent verbal and written communication skills. Professional phone etiquette. Strong active listening abilities. Clear and confident communication. Customer Focus Empathy and patience. Positive attitude. Strong interpersonal skills. Ability to manage difficult conversations professionally. Problem Solving Analytical thinking. Conflict resolution. Decision-making skills. Ability to work under pressure while maintaining quality. Organization Excellent time management. Strong attention to detail. Ability to multitask. Effective prioritization skills.</p><p></p></section>
<p>Develop and maintain strong relationships with key government stakeholders and regulatory authorities in Saudi Arabia.
Act as the main point of contact for government-related matters across entities such as:
MODON
ZATCA / Customs
SFDA
SASO
Civil Defense
Ministry of Investment
Ministry of Commerce
Saudi Business Center
Monitor and stay up to date on regulatory changes, policies, and legislation impacting operations.
Ensure timely processing of all licenses, permits, registrations, and compliance documentation.
Coordinate with internal departments to ensure adherence to regulatory requirements.
Support import/export operations including customs clearance for raw materials and finished goods.
Represent the company in meetings with government authorities and industry forums.
Provide regular updates to leadership on regulatory developments and government engagement activities.</p><p>Saudi national (Saudisation requirement).
Bachelor’s degree in Public Relations, Business Administration, Law, Political Science, or a related field.
5–7 years’ experience in Government Relations, Regulatory Affairs, or a similar role.
Strong experience working with Saudi government entities, particularly:
MODON
ZATCA / Customs
SFDA
SASO
Civil Defense
Proven experience within manufacturing-heavy environments, ideally:
Food & beverage manufacturing (preferred)
Pharmaceuticals
Chemicals
Strong understanding of regulatory processes related to factories, imports/exports, and compliance.
Excellent communication skills with the ability to build credibility and relationships with government stakeholders.
Strong Arabic communication skills (essential); English proficiency required.
Hands-on, field-oriented approach with the ability to manage multiple stakeholders and priorities.
Professional, grounded, and collaborative personality with the ability to influence without escalation.</p>
<p> Overview: The Outreach Programs Specialist is responsible for planning, coordinating, and implementing outreach initiatives that strengthen Al-Qadsiah Clubu2019s engagement with the community, partners, and stakeholders. The role supports the clubu2019s strategic objectives by delivering impactful programs that enhance brand reputation, social impact, and community relationships. Key Responsibilities:</p><ul><li>Plan, develop, and execute outreach programs aligned with the clubu2019s vision, CSR objectives, and strategic goals.</li><li>Coordinate with internal departments, partners, and external stakeholders to ensure effective program delivery.</li><li>Identify community needs and opportunities for collaboration and engagement.</li><li>Manage outreach program timelines, logistics, and documentation.</li><li>Monitor and evaluate program impact, preparing reports and insights for management.</li><li>Support public events, workshops, and awareness initiatives related to outreach activities.</li><li>Ensure all outreach initiatives reflect the clubu2019s values, branding, and compliance standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in Communications, Public Relations, Community Development, Social Sciences, or a related field.</li><li>Minimum of 2u20134 years of experience in outreach programs, community engagement, CSR, or related roles.</li><li>Experience working with stakeholders, partners, or community organizations is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and project management abilities.</li><li>Ability to work collaboratively across teams and manage multiple initiatives.</li><li>Strong reporting and presentation skills.</li><li>Proficiency in MS Office and related digital tools.</li><li>Relevant certifications in CSR, project management, or community engagement are an advantage.</li></ul>
<p>Solve Employment is hiring <strong>Hospitality Officers</strong> for multiple hospitality placements with international employers. Available hospitality specializations include:</p>
<ul>
<li>Restaurant Host</li>
<li>Server</li>
<li>Barista</li>
<li>Kitchen Steward</li>
<li>Commis Chef</li>
<li>Chef & Cook Assistant</li>
</ul>
<p>Depending on your experience, skills, and the employer s requirements, you can apply for the hospitality specialization that best matches your background. Whether your expertise is in guest service, food & beverage operations, coffee preparation, or kitchen support, you ll become part of a professional hospitality team committed to delivering exceptional customer experiences and maintaining high operational standards.</p>
<strong>What You ll Be Responsible For</strong>
<p>You ll contribute to delivering outstanding hospitality experiences by supporting daily operations across guest service, food and beverage, or kitchen functions. Depending on your assigned role, you ll help ensure smooth operations while maintaining high standards of service, quality, and professionalism.</p>
<p> <strong>Guest Service:</strong> Deliver warm, professional, and attentive service to create a welcoming and memorable experience for every guest.</p>
<p> <strong>Front-of-House Operations:</strong> Welcome guests, manage reservations or waiting lists, coordinate seating arrangements, and provide accurate information when required.</p>
<p> <strong>Food & Beverage Service:</strong> Prepare, serve, or assist with food and beverages according to company recipes, quality standards, and service procedures.</p>
<p> <strong>Hospitality Operations:</strong> Operate POS systems, reservation platforms, tablets, or other hospitality technology accurately and efficiently to support daily operations.</p>
<p> <strong>Cleanliness & Hygiene:</strong> Maintain cleanliness and hygiene across dining, caf , kitchen, and service areas while following food safety and sanitation standards.</p>
<p> <strong>Team Collaboration:</strong> Work closely with kitchen, service, and operational teams to ensure efficient workflow and an excellent guest experience.</p>
<p> <strong>Guest Relations:</strong> Respond promptly and professionally to guest requests, questions, and feedback while maintaining a positive attitude.</p>
<p> <strong>Safety & Compliance:</strong> Follow workplace safety procedures, food safety regulations, and company policies at all times.</p>
<p> <strong>Operational Support:</strong> Assist with inventory management, equipment maintenance, stock replenishment, and other operational tasks assigned by your supervisor.</p>
<strong>What We Expect</strong>
<p>This role requires someone who is customer-focused, adaptable, and passionate about delivering exceptional guest experiences. You ll represent both Solve Employment and our international hospitality partners by providing professional service while maintaining high operational and hospitality standards in a dynamic working environment.</p>
<ul>
<li> <strong>Education:</strong> Minimum Senior High School (SMA/SMK) education. A Diploma or Bachelor s degree in Hospitality, Tourism, Culinary Arts, Customer Service, or a related field is considered an advantage. </li>
<li> <strong>Experience:</strong> At least 1 2 years of experience in hospitality, food and beverage, caf s, restaurants, hotels, or customer service. Some placements may require additional experience depending on the employer.</li>
<li> <strong>Language:</strong> Basic to fluent English proficiency, depending on the placement. Additional language skills, such as Arabic or Korean, are considered an advantage.</li>
<li> <strong>Customer Service:</strong> Demonstrates excellent interpersonal and communication skills with the ability to deliver warm, professional, and attentive service to guests from diverse backgrounds.</li>
<li> <strong>Technical Skills:</strong> Comfortable using hospitality technology, including POS systems, reservation platforms, tablets, or other operational tools relevant to the assigned role.</li>
<li> <strong>Industry Knowledge:</strong> Understanding of food safety, hygiene practices, and workplace safety standards within hospitality operations.</li>
<li> <strong>Flexibility:</strong> Comfortable working rotating shifts, weekends, public holidays, and standing for extended periods in a fast-paced hospitality environment.</li>
<li> <strong>Additional Skills:</strong> Experience in coffee preparation, latte art, culinary operations, or commercial kitchen equipment is welcomed but not required for every placement.</li>
</ul>
<strong>What You ll Get</strong>
<p>We provide a competitive employment package designed to help you build a successful international career in the hospitality industry.</p>
<ul>
<li> <strong>Salary:</strong> Earn between <strong>Rp11,000,000 and Rp40,000,000</strong> per month, depending on your assigned role, qualifications, experience, placement country, and overtime eligibility.</li>
<li> <strong>Performance Bonus:</strong> Performance-based or yearly bonus provided where applicable.</li>
<li> <strong>Accommodation:</strong> Fully provided by the employer.</li>
<li> <strong>Transportation:</strong> Transportation or transportation allowance provided, depending on the employer.</li>
<li> <strong>Visa & Work Permit:</strong> Visa sponsorship and work permit assistance throughout the deployment process.</li>
<li> <strong>Insurance:</strong> Health and work insurance provided in accordance with local employment regulations.</li>
<li> <strong>Meals:</strong> Meals or meal allowance provided based on the employer s policy.</li>
</ul>
<p>If you re ready to build an international hospitality career and make a meaningful impact through excellent service, we d be excited to help you take the next step. Ready to start your international hospitality career? <strong>Browse our available hospitality opportunities and apply for the position that best matches your skills and experience here:</strong> https://solveemployment.com/jobs/#all-jobs </p>
<p>Looking for other overseas opportunities? Explore our latest <strong>Healthcare Jobs</strong>, <strong>Hospitality Jobs</strong>, and <strong>Engineering Jobs</strong> through Solve Employment .</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Job Description The Housekeeping Attendant is responsible for ensuring guest rooms, villas, public areas, and assigned work areas are maintained to the highest standards of cleanliness, hygiene, and presentation. The role contributes to delivering exceptional guest experiences by providing a clean, comfortable, and welcoming environment in accordance with Gamra by Mantis and Accor brand standards.</span></p><p>Key Responsibilities</p><ul><li>Guest Room Cleaning: Clean and service assigned guest rooms, villas, and bathrooms in accordance with hotel standards. Make beds, replace linens and towels, replenish guest amenities, and ensure all room facilities are in proper working order. Dust, vacuum, mop, and sanitize all assigned areas. Ensure rooms are prepared efficiently to meet arrival and departure schedules. Report maintenance defects and safety hazards promptly.</li><li>Public Areas: Assist in maintaining public areas, corridors, staircases, service areas, and back-of-house areas when required. Ensure housekeeping pantries and storage areas remain clean and well organised.</li><li>Guest Service: Respond courteously to guest requests and provide assistance whenever possible. Report lost and found items in accordance with hotel procedures. Respect guest privacy and maintain confidentiality at all times.</li><li>Inventory & Equipment: Use cleaning equipment and chemicals safely and correctly. Maintain housekeeping trolleys in a clean, organised, and fully stocked condition. Report damaged equipment or supply shortages immediately.</li><li>Health, Safety & Compliance: Follow all housekeeping SOPs and Accor/Mantis brand standards. Comply with Saudi health, hygiene, and safety regulations. Wear the required PPE and maintain a safe working environment. Participate in fire, emergency, and evacuation procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous housekeeping experience in a hotel or resort is an advantage.</li><li>Luxury hotel experience is preferred but not essential.</li><li>Spoken and written English; Arabic is an advantage.</li><li>Physically fit and able to perform manual cleaning tasks.</li><li>Knowledge of cleaning chemicals, equipment, and hygiene standards.</li><li>Good understanding of workplace health and safety practices.</li><li>Knowledge of Saudi Labour Law and occupational health and safety requirements is an advantage.</li></ul><p></p></section>
Business Development Director<br>About the Role:We are looking for an experienced Business Development Director to lead our business growth initiatives, develop strategic partnerships, and identify new market opportunities. The ideal candidate will have a proven leadership background and extensive experience in the communications, marketing, or related industries.<br>Key Responsibilities:<br>Lead and execute the company's business development strategy.<br>Identify and secure new business opportunities and strategic partnerships.<br>Build and maintain strong relationships with government and private sector clients.<br>Lead, mentor, and develop the business development team.<br>Prepare commercial proposals, negotiate contracts, and close high-value deals.<br>Collaborate with internal teams to ensure successful project delivery and client satisfaction.<br>Monitor market trends, competitors, and emerging opportunities.<br>Requirements:<br>Bachelor's degree in Business Administration, Marketing, or a related field.<br>7+ years of experience in Business Development, with at least 3 years in a leadership role.<br>Strong leadership and team management skills.<br>Solid background in communications, public relations, marketing, branding, or creative agencies.<br>Proven track record of achieving sales targets and driving business growth.<br>Excellent communication, negotiation, and presentation skills.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The organization is led by a prominent Saudi business figure whose engagements span government, industry, and high-profile public life.</p><p>About the opportunity This is an opportunity to represent a prominent Saudi organization and its leadership at the highest levels. Working closely alongside the principal, you will be a poised, articulate, and engaging presence in front of senior and VIP guests, including government and royal-level visitors. You will help create an outstanding impression in every interaction and, over time, grow into a public-facing voice for the organization across media and social platforms. We are looking for fresh, confident Saudi talent with exceptional communication skills and natural presence. Formal public relations experience is not required. What matters is how you carry yourself, how you connect with people, and how well you represent those you work alongside.</p><p>What you will do Accompany and support the principal during meetings, visits, and engagements, ensuring a polished and professional impression at all times. Welcome, host, and engage senior and VIP guests with warmth, confidence, and cultural awareness. Communicate clearly and articulately in both English and Arabic across in-person, written, and digital settings. Support the smooth flow of the principal's engagements and appointments while accompanying him. Represent the organization's image and identity consistently, and over time act as a public-facing voice across media appearances and social media. Build and maintain a strong, professional online presence aligned to the organization's brand. Travel across the Kingdom and internationally as the principal's engagements require. Exercise complete discretion and confidentiality at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Who we are looking for</h2><ul><li>Fluent in English, with excellent spoken communication and presentation skills.</li><li>Confident, sociable, and articulate, with quick thinking and natural poise in high-profile settings.</li><li>Presentable and professional, with a strong personal presence and the judgment to elevate and complement the principal rather than overshadow him.</li><li>Comfortable representing an organization publicly.</li><li>An interest in, or aptitude for, media and social media is a strong advantage.</li><li>Communication ability, presence, attitude, and commitment matter most.</li><li>Reliable, committed, and fully available, with the flexibility to travel within the Kingdom and abroad at short notice.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations & Strategy: Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives. Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services. Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations. Establish departmental objectives, operational procedures and service standards that promote operational excellence. Continuously evaluate and improve housekeeping processes, productivity and service delivery. Ensure readiness during peak occupancy periods, major events.</p><p>Guest Experience & Luxury Standards: Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas. Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise. Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance. Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests. Promote personalized service through attention to detail and proactive guest engagement. Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</p><p>Quality Assurance & Compliance: Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements. Conduct regular inspections of guestrooms, public areas and back-of-house facilities. Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations. Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance. Lead departmental readiness for quality audits and inspections.</p><p>Laundry, Linen & Asset Management: Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen. Develop effective linen management strategies to optimize inventory and reduce losses. Monitor linen quality, replacement cycles and operating costs. Ensure housekeeping equipment is properly maintained and replaced as required. Implement effective inventory control procedures for operating supplies and equipment.</p><p>Financial & Operational Performance: Prepare and manage the departmental budget, forecasts and capital expenditure plans. Monitor payroll, productivity, staffing levels and departmental expenses. Identify opportunities to improve operational efficiency while maintaining luxury service standards. Optimize labor scheduling based on occupancy forecasts and operational requirements. Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness. Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</p><p>Team Leadership & Talent Development: Lead, motivate and develop a high-performing housekeeping leadership team. Foster a culture of collaboration, accountability and continuous improvement. Recruit, train and retain talented Heartists while promoting employee engagement. Develop succession plans and identify future departmental leaders. Conduct regular coaching, performance evaluations and career development discussions.</p><p>Cross-Functional Collaboration Collaborate closely with Front Office to optimize room readiness and guest satisfaction. Work with Engineering to ensure preventive maintenance programs support guestroom quality. Support Food & Beverage and Events teams during major functions and VIP events. Coordinate with Talent & Culture to ensure workforce planning and training objectives are achieved.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</p><p>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</p><p>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</p><p>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</p><p>Excellent communication, leadership and stakeholder management skills.</p><p>Proficiency in hotel property management systems and housekeeping technologies.</p><p>Fluent in English; Arabic is an advantage.</p><p></p></section>
<h2 class="h5">Job description</h2>
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The Social Media Customer Support Agent is responsible for delivering exceptional customer support across Tabby’s official social media channels. The role requires timely, accurate, and empathetic engagement while protecting customer information, maintaining Tabby’s brand voice, and ensuring compliance with internal policies and financial regulations. <br><br> <br> Key Responsibilities<br><ul><li>Respond to customer inquiries across X, Instagram, Facebook, TikTok, and LinkedIn. </li><li>Resolve customer issues within agreed SLAs. </li><li>Move public conversations to Direct Messages whenever account verification is required. </li><li>Educate customers about Tabby products, repayments, refunds, disputes, and account management. </li><li>Escalate complex cases while maintaining ownership until resolution. </li><li>Maintain Tabby’s tone of voice and protect the company's public reputation. </li><li>Follow verification, security, and compliance procedures. </li><li>Document cases accurately using CRM and support tools. </li><li>Collaborate with QA, WFM, Product, Risk, Collections, and Marketing teams. </li><li>Participate in coaching sessions and continuous improvement initiatives. </li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>Bachelor's degree or equivalent experience. </li><li>Excellent written Arabic and English. </li><li>Customer service or social media support experience preferred. </li><li>Strong written communication and problem-solving skills. </li><li>Ability to work rotational shifts, weekends, and public holidays. </li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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