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About Lucid<br><br>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.<br><br>We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.<br><br>The Incoming Quality Engineer is in charge of Incoming Quality activities at AMP2 KSA and works with cross-functional teams throughout the entire Manufacturing operations working proactively to protect the Lucid production lines from Quality issues, secure Quality of parts prior to their introduction to the line. Contains Supplier Quality issues and monitors Supplier Quality Performance and improvement.<br><br>Key Responsibilities<br><br>Deploy Incoming Quality Strategy, processes and activities. Set-up Quality resources and tools. React immediately to any Supplier-related abnormality with urgency bringing an immediate containment and interim solution to the affected process to protect the internal and external customer. Challenge containment solutions and execution timing. Develop and deploy Incoming Quality inspection methods, tools, methodologies and work instructions. Collaborate with IT team to build and update the incoming Quality SAP module within SAP. Train and coach Incoming Quality team members. Monitor Statistical Process Control through SAP when required. Ensure Incoming Quality Inspection recording and accuracy. Develop quality plans, design test methods and gages, identify potential failure modes and process weaknesses and drive corrective actions Create and implement departmental processes such as control and reaction plans to protect factory’s Quality & delivery with excellent cross-functional collaboration. Close interaction with suppliers, Supplier Quality Development, Supply Chain and Quality Engineering teams to align requirements and expectations. Collaborate with suppliers and supplier’s residents to ensure immediate reaction to Quality Issues. Manage supplier claims process including chargeback and tracking of problem-solving milestones and due dates. Support Material Review Board process to investigate for supplier non-conformities and determine root cause and work with cross-functional team to identify and implement corrective actions, drive sustained long-term permanent and preventive actions. Manage third party services in house for sorting and repair/touch-up including resources design, reporting and regular performance evaluation. Track Supplier Quality<br><br>Skills<br><br>Ability to read and interpret schematics and drawings and an in-depth knowledge of quality standards and specifications. Excellent verbal and written communication abilities, Strong analytical and problem-solving skills. Cross-functional Team player with strong interpersonal skills, hands-on and data driven, be able to adapt to the dynamic working environment, creative mindset in problem solving. Strong knowledge of MS Office tools (MS-Project, Word, Excel, Power Point and Outlook). Creative, energetic, self-motivated and highly organized.<br><br>Minimum Qualifications<br><br>BSc/Master Degree in Engineering required (Industrial Engineering or Mechanical preferred).2-5 years in a high-volume OEM manufacturing background is a Must. Minimum 4 years of Experience within the same role is Required. Able to influence, gain consensus and can interface well with senior management. Ability to work in a fast-paced environment with multiple simultaneous projects. Strong data analysis and visualization skills. Familiarity with SAP Quality Module is required. Familiarity with Manufacturing Execution System application is a plus.<br><br>Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.<br><br>Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.<br><br>Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.<br><br>Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.<br><br>To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
<p>Position Overview We are seeking a reliable, organized, and detail-oriented Data Entry Clerk Support professional to join our remote team. This entry-level position supports daily business operations through accurate data entry, record maintenance, document processing, and general administrative assistance. The ideal candidate is comfortable working with computers, spreadsheets, digital documents, and online systems. Successful candidates should be able to follow established procedures, maintain accuracy, and complete assignments independently within expected deadlines. Previous professional data entry or administrative experience is not required. Training and guidance will be provided to qualified candidates. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote opportunity are encouraged to apply.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Data Entry & Processing</p><ul><li>Enter and update information in databases, spreadsheets, and internal systems.</li><li>Transfer approved information from source documents into digital records.</li><li>Review entries for accuracy, completeness, and consistency.</li><li>Update existing records with current information.</li><li>Process routine forms and data requests.</li><li>Identify missing, duplicate, outdated, or incorrect information.</li><li>Correct routine errors when authorized.</li><li>Complete assigned data-entry tasks within established deadlines.</li><li>Follow company procedures and data-entry standards.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to team members and supervisors.</li><li>Prepare and update spreadsheets, trackers, lists, and basic documents.</li><li>Process internal forms and administrative requests.</li><li>Maintain contact lists, logs, and shared records.</li><li>Organize electronic folders and digital resources.</li><li>Route documents and requests to appropriate team members.</li><li>Assist with shared inboxes or administrative communication when assigned.</li><li>Support additional clerical projects as needed.</li></ul><p>Records & Document Management</p><ul><li>Upload, label, categorize, and archive digital documents.</li><li>Maintain organized electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Maintain document indexes and tracking logs.</li><li>Retrieve authorized records when requested.</li><li>Organize templates, forms, reports, and reference materials.</li><li>Handle confidential records responsibly.</li></ul><p>Data Quality & Verification</p><ul><li>Compare information with approved source documents.</li><li>Perform routine accuracy and completeness checks.</li><li>Identify errors, inconsistencies, and missing information.</li><li>Verify routine information according to established procedures.</li><li>Flag unclear or unresolved discrepancies for review.</li><li>Assist with authorized record corrections.</li><li>Help maintain accurate and current company information.</li></ul><p>Operations Support</p><ul><li>Track routine assignments, deadlines, and outstanding requests.</li><li>Update administrative and operational trackers.</li><li>Monitor the status of assigned tasks.</li><li>Follow up on routine action items when requested.</li><li>Compile information for basic reports and summaries.</li><li>Coordinate routine information between departments.</li><li>Help maintain organized daily workflows.</li></ul><p>Communication & Team Support</p><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal requests.</li><li>Provide timely updates regarding assigned work.</li><li>Ask for clarification when instructions or information are incomplete.</li><li>Coordinate with colleagues regarding routine data or documentation issues.</li><li>Participate in virtual meetings and training sessions.</li><li>Maintain dependable communication while working remotely.</li></ul><p>What We Offer</p><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and skills training.</li><li>Regular coaching and performance feedback.</li><li>Career growth and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Application Process</p><p>Interested candidates should submit an updated resume and complete the required application information. Qualified applicants may be invited to a virtual interview and a brief skills assessment covering typing, data accuracy, attention to detail, organization, or basic computer proficiency. Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.</p><p>Equal Opportunity Statement</p><p>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to complete repetitive tasks while maintaining accuracy.</li><li>Ability to manage multiple routine assignments.</li><li>Effective written and verbal communication skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Calendar. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management tools. Administrative or clerical support. Records processing or document review. Basic spreadsheet and report preparation. Customer service or office support. Remote collaboration tools. Internships, volunteer work, academic projects, freelance assignments, customer service experience, and previous clerical responsibilities may also be considered relevant.</li></ul><p>Skills & Competencies</p><ul><li>Accuracy: Enter and maintain information correctly and consistently.</li><li>Attention to Detail: Identify errors, missing information, duplicates, and inconsistencies.</li><li>Organization: Maintain orderly records, documents, files, and assignments.</li><li>Time Management: Prioritize tasks and complete work within expected timelines.</li><li>Computer Skills: Work comfortably with spreadsheets, documents, databases, and online systems.</li><li>Communication: Communicate clearly and professionally with team members.</li><li>Dependability: Maintain consistent productivity and follow through on assignments.</li><li>Adaptability: Learn new systems, software, and procedures.</li><li>Confidentiality: Protect sensitive company, customer, vendor, and employee information.</li></ul><p>Ideal Candidate</p><p>You may be a strong fit if you:</p><ul><li>Have strong attention to detail and accuracy.</li><li>Enjoy working with data, spreadsheets, and digital records.</li><li>Are organized, reliable, and responsible.</li><li>Can complete structured or repetitive assignments accurately.</li><li>Follow instructions and procedures carefully.</li><li>Can manage multiple assignments and deadlines.</li><li>Work effectively and independently in a remote environment.</li><li>Communicate professionally with colleagues.</li><li>Are comfortable learning new software and systems.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing experience in data entry, administration, or business operations.</li></ul>
About you:<br>Join us. Unleash your energy within.<br>If you have world-class ambitions to reach the stars while keeping your feet on the ground, we’re the team for you. We've created a new breed of company – future-focused with reimagined ambition across all disciplines within the energy sector.<br>We love people who know their own potential and are not afraid to use it. We know that together, we’re far more than the sum of our parts. So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.<br>We are committed to our diverse and inclusive community – a place where we can all be ourselves, thrive and develop. From day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support staff from different backgrounds.<br>As an Equal Opportunities Employer, we value applications from all backgrounds, cultures, and abilities.<br>We’re a disability-friendly employer and can make adjustments to support you to perform at your best during the recruitment process.<br>Our purpose and beliefs:<br>As Kent, we’re tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.<br>It’s the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture. These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet:<br>We PLAY BIGWe thrive on EMOTIONAL AGILITYWe are FANATICAL ABOUT PERFORMANCEWe are built on INFINITE THINKING<br>Read more about the Purpose, Beliefs and Guiding Principles that drive us:<br>Our vision for Diversity, Inclusion and Belonging:<br>We recognise that diversity & inclusion are catalysts for success. We’re heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives. Creating a culture of inclusivity where all employees feel a sense of belonging.<br>Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability.<br>About the job<br>Kent is seeking a Proposal Engineer to join our growing engineering Team within the Oil & Gas market in Khobar, Saudi Arabia. This is a pivotal opportunity to help shape a new and expanding team, strengthen our technical capability, and enhance Kent’s presence and reputation across the sector.<br>Responsibilities: <br>To co-ordinate and develop Engineering Services Proposals covering Studies, FEED and Detailed Design phases. The Proposal Engineer is responsible for preparing accurate and competitive cost estimates for project bids. This role involves analyzing project scope requirements, coordinating with various departments as required, and ensuring that all technical and financial aspects of the proposal are aligned with client specifications and industry standards. The Proposal Engineer will be embedded in the Engineering Operations team and will co-ordinate with the Kent proposals group as required to ensure Kent procedures and Governance is adhered to. Details / responsibilities Review Requests for Proposals (RFPs): •• Analyze RFPs to understand project scope requirements and determine the feasibility of the bid with guidance from Engineering VP and Director.•• Communicate with potential clients to clarify requirements and gather additional information<br>Cost Estimation: •• Develop detailed hours estimates and sub-contractor requirements and other project-related expenses•• Utilize estimation tools and department norms<br>Technical Proposal Preparation: •• Prepare comprehensive technical proposals that outline project specifications, timelines, and methodologies•• Ensure that all technical aspects of the proposal are feasible and align with client expectations - obtain support from the Engineering team on as needed basis<br>Risk Assessment and Mitigation: •• Identify potential risks associated with the project and develop strategies to mitigate them•• Include risk management plans in the proposal to ensure project success<br>Coordination and Collaboration: •• Work closely with engineering, finance, project management, and other departments to gather necessary information for the proposal•• Ensure that all stakeholders are aligned and that the proposal reflects a unified approach•Support development of internal documents/ presentations for approvals prior to bid submission•Ensure win themes/ plans are embedded within the tender<br>Client Interaction: •• Engage with clients to present proposals, answer questions, and negotiate terms•• Maintain strong relationships with clients to enhance the chances of winning bids<br>Compliance and Standards: •• Ensure that all proposals comply with industry standards, regulations, and client specifications•• Stay updated with industry trends and best practices to continuously improve proposal quality<br>Knowledge/ Qualification/ Training/ Certification:• As minimum a bachelor’s degree in engineering (any discipline)• 7-10 years relevant experience• Have worked for at least 3 years in similar positions for an international company• Capable of using the appropriate software• Excellent interpersonal and analytical attributes• Able to effectively communicate technical issues to peers and line manager and hold presentations to project management and Clients(written and verbal• Capability of collating, verifying and handling project information and producing reports• Adequate knowledge and communication skills in project execution and management for own level• Adequate analytical mindset for interpreting engineering, procurement, construction and planning information• Adequate knowledge of contract administration for own level• Good knowledge of processes of constructions• Adequate awareness of how to handle risks and mitigation measures across functions• Good interpersonal and analytical attributes• Ownership of responsibility for work• Ability to effectively communicate project issues to peers and line manager and hold presentations to project management and Clients(written and verbal)• Ability to collaborate with cross-functional teams<br>Behavioural Competency <br>At Kent, you’ll be trusted to work independently and autonomously, with support when you need it. You’ll bring knowledge of best practices, and you will be willing to support and guide colleagues with less experience. You’ll actively develop and nurture relationships beyond your part of the business, champion change, and seek out new learning and growth opportunities.<br>HSSEQ:The Employee shall observe the Health, Safety, Sustainability, Environment and Quality rules of the Company; it’s clients and the governing authorities of the host country.
Job Requisition ID: 177930<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Position Summary<br><br>The Service Coordinator is responsible for managing service bookings, workshop capacity planning, and customer communication to ensure smooth and efficient aftersales operations.<br><br>The role acts as the operational backbone between customers, Service Advisors, and the workshop by ensuring all appointments are accurately scheduled, workshop capacity is optimized, and customer interactions are handled professionally across all touchpoints. By maintaining booking discipline and proactive communication, the Service Coordinator directly contributes to workshop utilization, reduced no-show rates, and improved customer experience.<br><br>This position plays a critical role in aligning customer demand with workshop capacity while supporting operational efficiency and service revenue generation.<br><br>Key Responsibilities<br><br>Appointment Booking & Capacity Planning<br><br> Manage inbound service booking requests via calls, online platforms, and walk-in customers using the Dealer Management System (DMS) Optimize workshop loading by aligning technician availability, bay capacity, job complexity, and service priorities Schedule appointments in a structured manner to maximize workshop utilization and minimize idle capacity Coordinate priority bookings including VIP customers, fleet accounts, recall campaigns, and OEM service programs Monitor booking pipeline and adjust schedules dynamically based on operational changes<br><br>Customer Communication & Engagement<br><br> Confirm service appointments in advance and send reminders to minimize no-show and cancellation rates Conduct pre-arrival calls to capture additional customer concerns and ensure Service Advisors are fully prepared for reception Manage outbound campaigns for service reminders, recalls, and OEM customer engagement programs Provide clear and professional communication to customers regarding appointment availability, preparation requirements, and expected timelines<br><br>Operational Support & Coordination<br><br> Coordinate customer mobility solutions such as loan vehicles, shuttle services, and waiting area arrangements Support Service Advisors by tracking open Repair Orders and escalating delayed jobs or aging work-in-progress (WIP) cases Ensure accurate and up-to-date customer data in the DMS, including contact details, ownership updates, and service preferences Assist in balancing daily operational workload and supporting smooth workshop flow<br><br>Reporting & Performance Monitoring<br><br> Prepare daily, weekly, and monthly reports on booking volumes, show-up rates, workshop capacity utilization, and operational trends Track key performance indicators such as appointment conversion, no-show rate, outbound call performance, and booking efficiency Identify capacity constraints, booking gaps, and operational inefficiencies, escalating issues to the Service Manager with recommended actions Maintain data accuracy within CRM and DMS systems to support reliable reporting and business insights<br><br>Customer Experience & Compliance<br><br> Handle customer inquiries and initial complaints professionally, ensuring timely escalation of sensitive or complex cases to the Service Manager Support post-service follow-up activities in coordination with CRM and Customer Care teams Ensure compliance with OEM communication standards, customer data protection regulations, and internal audit requirements Maintain consistent and professional customer experience across all booking and communication touchpoints<br><br>Educational Requirements<br><br> Diploma or Bachelor’s Degree in Business Administration, Automotive, or a related field<br><br>Experience Requirements<br><br> Minimum 2–4 years of experience in an automotive dealership aftersales environment, contact center, or customer coordination role Prior experience in appointment booking, workshop scheduling, or service CRM operations is strongly preferred Exposure to high-volume service operations and customer interaction environments is an advantage<br><br>Technical Skills<br><br> Proficiency in Dealer Management Systems (DMS) for service booking, customer data management, and appointment tracking Strong Microsoft Excel skills for reporting, analysis, and performance tracking Familiarity with CRM systems, outbound calling platforms, and customer engagement tools Ability to manage scheduling systems and optimize resource allocation<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
The client is looking for an experienced Senior Retail Banking Digital Transformation Project Manager to lead and deliver strategic digital transformation initiatives across the bank's retail banking business.<br>The role will be responsible for managing complex, business-critical transformation programs covering digital banking, customer experience, mobile and internet banking, onboarding, payments, lending, CRM, branch transformation, automation, data and analytics, and integration of digital platforms.<br>The successful candidate will work closely with Retail Banking, Technology, Product, Operations, Risk, Compliance, Information Security, Data and other stakeholders to translate business objectives into scalable digital solutions and deliver transformation initiatives within agreed timelines, budgets and quality standards.<br>Key Responsibilities:<br>Digital Transformation & Project Leadership:<br>Lead end-to-end delivery of major retail banking digital transformation projects from strategy and business case through implementation and post-production stabilization. Develop project objectives, scope, business cases, delivery roadmaps, milestones, budgets and resource plans. Manage multiple concurrent transformation initiatives and ensure alignment with the bank's overall digital strategy. Identify opportunities to digitize, simplify and automate customer and operational journeys. Drive transformation initiatives that improve customer experience, operational efficiency, revenue generation and cost optimization. Establish appropriate project governance, delivery methodologies, KPIs and reporting mechanisms.<br><br>Retail Banking Transformation:<br>Lead digital initiatives across areas such as:Digital customer onboarding and e-KYCMobile and Internet Banking Account opening and servicing Digital lending and credit journeys Payments and transfers Cards and digital wallets Personal finance and wealth management CRM and customer engagement Branch and assisted-digital transformation Customer self-service Process automation and straight-through processing Map and redesign end-to-end customer journeys and banking processes. Work with business teams to identify pain points, eliminate manual processes and improve turnaround times. Drive adoption of digital channels and increase customer migration from traditional to digital banking. Technology & Solution Delivery Partner with technology teams, architects and vendors to define solution requirements and delivery approaches. Oversee integration of digital banking platforms with core banking, payment systems, CRM, KYC, AML, credit, cards and other enterprise platforms. Ensure projects address scalability, availability, security, data privacy and regulatory requirements. Coordinate API, middleware, cloud, microservices and enterprise integration activities where applicable. Ensure effective delivery across Agile, Scrum, Waterfall or hybrid methodologies.<br><br>Stakeholder & Vendor Management:<br>Act as the primary project interface between Retail Banking, Technology and other business functions. Manage senior stakeholders and communicate project progress, risks, dependencies and key decisions to executive leadership. Facilitate workshops with business and technology teams to establish requirements and priorities. Manage external technology partners, consultants and implementation vendors. Ensure vendors deliver against agreed SLAs, milestones, scope and quality expectations.<br><br>Governance, Risk & Compliance:<br>Establish strong project governance and ensure adherence to the bank's project management and technology governance frameworks. Identify, assess and proactively manage project risks, issues, assumptions and dependencies. Ensure transformation initiatives comply with applicable banking regulations, information security, data privacy, risk management, AML/KYC and internal control requirements. Coordinate with Risk, Compliance, Audit and Information Security teams throughout project delivery. Ensure appropriate documentation, approvals, testing and controls are completed before production release.<br><br>Delivery & Performance Management:<br>Monitor project scope, schedule, budget, quality and resource utilization. Manage project RAID logs, action trackers, dependencies and change requests. Establish and track transformation KPIs and benefits realization. Lead UAT, implementation planning, production deployment and post-go-live stabilization. Ensure business benefits are measured and realized following implementation. Provide regular management reports and executive-level project updates.<br><br>Key Deliverables:<br>Digital transformation roadmap and project plans Business cases and transformation proposals Project governance and reporting Digital customer journey transformation Digital banking platform implementations Process automation initiatives Successful technology and system integrations Improved digital adoption and customer experience Reduced operational turnaround times and manual processing Benefits realization and measurable business outcomes Successful delivery within agreed scope, budget and timelines<br><br>Required Qualifications:<br>Bachelor's degree in Business, Banking, Finance, Technology, Computer Science, Engineering or a related discipline. MBA / Master's degree in Business, Finance, Technology or Digital Transformation is preferred.10–15 years of overall professional experience, preferably within banking or financial services. Significant experience in retail banking digital transformation and project/program management. Experience managing large-scale, cross-functional technology and business transformation initiatives.<br><br>Required Experience & Skills:<br>Strong understanding of retail banking products, processes and customer journeys. Proven experience delivering digital banking transformation programs. Strong understanding of mobile banking, Internet banking, digital onboarding, e-KYC, payments, lending and customer experience platforms. Experience working with core banking and enterprise banking applications. Understanding of APIs, system integration, cloud technologies, microservices and digital platforms. Strong understanding of Agile / Scrum and traditional project management methodologies. Experience managing budgets, resources, vendors and large project teams. Excellent stakeholder management and executive communication skills. Strong analytical, problem-solving and decision-making capabilities. Ability to translate business requirements into technology-enabled transformation initiatives. Strong understanding of banking risk, compliance, information security and data privacy requirements. Experience with project management tools and reporting dashboards.<br><br>Preferred Certifications:<br>One or more of the following would be advantageous:PMP / PRINCE2Agile / Scrum certification SAFe certification Lean Six Sigma Prosci / Change Management certification Digital Transformation certification<br><br>Key Competencies:<br>Digital Transformation Leadership Retail Banking Domain Knowledge Program & Project Management Strategic Thinking Business Process Re-engineering Customer Journey Transformation Agile Delivery Technology & Systems Integration Stakeholder Management Vendor Management Risk & Issue Management Change Management Data-Driven Decision Making Executive Communication Commercial & Financial Management
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Industry <br> Cities & Places <br>
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<p>At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.</p><br><br>
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<br> Your impact <br>
<p>At Jacobs, we push the limits of what’s possible to make the world smarter and more connected. We are a key delivery partner on one of Saudi Arabia’s flagship giga projects and a central pillar of Vision 2030, located approximately 45 km southwest of Riyadh. Designed as the Kingdom’s future capital of entertainment, sports, and culture, this landmark development aims to diversify the economy and enhance quality of life through a mix of world-class attractions, residential communities, and natural landscapes, while generating significant employment and enabling long-term, sustainable growth.</p><br><br><br><p>About the opportunity:</p><br><br><p>The Asset Management Governance & Assurance Lead is responsible for implementing and maintaining ISO 55001-aligned asset management governance, assurance, stage gate oversight, and platform management across City Asset Management. The role ensures asset management requirements are embedded into operational strategies, readiness plans, budgets, design reviews, and handover activities before key approvals and stage gate decisions. It oversees governance activities across projects and portfolios, coordinates stakeholder inputs, manages review outcomes, and supports decision-making through the asset management platform. The position also leads platform management and handover documentation functions, ensuring effective planning, reporting, document control, and stakeholder engagement. </p><br><br><br><p>Role Responsibilities:</p><br><br><ul><li>Lead and implement ISO 55001-aligned asset management governance, assurance, and stage gate processes across City Asset Management.</li><li>Ensure asset management requirements, risks, operational readiness, and lifecycle considerations are incorporated into key project and handover decisions.</li><li>Oversee stage gate assurance activities, providing evidence-based go, conditional go, or no-go recommendations.</li><li>Coordinate and facilitate design reviews, ensuring operability, maintainability, cost, and performance requirements are addressed.</li><li>Manage the capture, resolution, tracking, and escalation of review comments, risks, issues, and governance actions.</li><li>Maintain accurate assurance records, decision logs, dashboards, and reporting to support governance and leadership oversight.</li><li>Lead COP/DOP implementation planning, stakeholder engagement, platform management, and handover documentation control.</li><li>Collaborate with City Operations, delivery teams, O&M teams, technical authorities, and consultants to ensure compliance and readiness.</li><li>Apply risk-based decision-making to balance asset performance, value, cost, service outcomes, safety, and whole-life requirements.</li><li>Drive continuous improvement of asset management governance, assurance processes, document control, and lifecycle planning through audits, lessons learned, and performance reviews.</li></ul>
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<br> Here's what you'll need <br>
<p>Role Requirements:</p><br><br><ul><li>Bachelor's degree in Engineering, Asset Management, Information Systems, Operations Management, Facilities Management, Business Administration, or a related field; Master's degree and relevant professional certifications are preferred.</li><li>Up to 15 years of experience in asset management governance, assurance, operational readiness, handover, project controls, infrastructure delivery, or city operations, including team leadership responsibilities.</li><li>Proven expertise in implementing governance frameworks, Stage Gate assurance, design reviews, decision tracking, evidence management, action closure, and document control across complex programs.</li><li>Strong knowledge of ISO 55001-aligned asset management systems, lifecycle planning, operational readiness, handover processes, risk-based decision-making, and continuous improvement.</li><li>Experience managing stakeholder engagement, governance reporting, AM platforms, COP/DOP implementation, dashboards, consultants, and cross-functional coordination.</li><li>Advanced understanding of asset lifecycle management, infrastructure assets, renewal planning, O&M integration, value optimization, and performance, cost, risk, and service outcome trade-offs.</li></ul><br><p>Jacobs. A world where you can. From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. </p><br><br><p>With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. </p><br><br><p>Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. </p><br><br><p>#LI-SJ2</p><br><br>
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<br> From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br>
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With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br>
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No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br>
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<p>Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.</p><br><br>
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<p>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.</p><br><br>
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<br> Locations <br> CityStateCountry<br>RiyadhAll SA RegionsSaudi Arabia<br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>The FAENA Movement</strong> is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br>As we continue our expansion into the Kingdom of Saudi Arabia, <strong>FAENA The Red Sea</strong> will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><br><br>Job Description<br><br><p><strong>JOB OVERVIEW</strong></p><br><p>The Account Director – GCC at Faena The Red Sea is responsible for developing and managing high-value business across the Gulf Cooperation Council (GCC), with a primary focus on luxury leisure, groups, and corporate segments. The role will build strong relationships with luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, and other key commercial partners across priority GCC markets.</p><br><p>This role plays a critical part in positioning Faena The Red Sea as the preferred ultra-luxury Red Sea destination for affluent GCC travelers, family and multigenerational stays, private celebrations, leisure groups, corporate retreats, executive travel, and high-value meetings and events. The position requires deep knowledge of GCC source markets, strong commercial relationships, and an ability to translate the distinctive Faena experience into compelling business opportunities.</p><br><p>As a senior commercial ambassador, the Account Director will drive revenue opportunities across suites, villas, dining, wellness, experiences, meetings, events, and exclusive buyouts while ensuring every engagement reflects the prestige and artistry of the Faena brand. The role works closely with Sales, Events, Marketing, Revenue Management, Reservations, Operations, and other stakeholders to convert demand, maximize account production, and deliver highly personalized guest and partner experiences.</p><br><p><strong>DUTIES AND RESPONSIBILITIES</strong></p><br><p>· Develop and execute a strategic sales plan for priority GCC markets, driving production across luxury leisure, groups, and corporate segments.</p><br><p>· Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, corporate travel buyers, family offices, event planners, and other key intermediaries across the GCC.</p><br><p>· Identify and secure opportunities for high-end FIT and family leisure travel, private celebrations, leisure groups, corporate retreats, executive stays, meetings, incentives, and exclusive buyouts.</p><br><p>· Position Faena The Red Sea as a preferred ultra-luxury destination for GCC travelers and organizations seeking privacy, distinctive experiences, and exceptional service.</p><br><p>· Manage a portfolio of high-value GCC accounts with clear revenue targets, account strategies, annual production goals, and measurable conversion objectives.</p><br><p>· Develop new accounts and grow existing partnerships through regular sales calls, presentations, market visits, client entertainment, site inspections, and curated familiarization trips.</p><br><p>· Lead negotiations for preferred agreements, corporate rates, group opportunities, and strategic partnerships in line with the hotel’s commercial and revenue objectives.</p><br><p>· Work closely with Events and Operations teams to convert and execute group, meeting, retreat, and celebration business while ensuring a seamless client and guest experience.</p><br><p>· Partner with Marketing to identify GCC-specific campaigns, partnerships, trade activations, and market opportunities that strengthen awareness and generate qualified demand.</p><br><p>· Collaborate with Revenue Management to optimize pricing, availability, need periods, and commercial offers across leisure, corporate, and group opportunities.</p><br><p>· Maintain accurate account plans, sales activities, pipelines, call reports, and opportunity tracking within CRM systems, ensuring timely follow-up and forecasting.</p><br><p>· Monitor GCC travel trends, school and public holiday calendars, corporate activity, major events, competitor developments, and market intelligence relevant to demand generation.</p><br><p>· Represent Faena The Red Sea at key GCC trade shows, roadshows, sales missions, networking events, and client functions as required.</p><br><p>· Coordinate closely with Reservations and the wider Commercial team to ensure high-value enquiries are handled promptly, accurately, and with a strong focus on conversion.</p><br><p>· Uphold the highest standards of luxury selling, relationship management, professionalism, and Faena brand representation at all times.</p><br><br>Qualifications<br><br><p><strong>QUALIFICATIONS DESIRED</strong></p><br><p>· Minimum 5+ years of experience in luxury hospitality sales, with strong exposure to GCC leisure, groups, and/or corporate segments.</p><br><p>· Established network of luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, or other relevant partners across GCC markets strongly preferred.</p><br><p>· Previous experience with ultra-luxury hotels, resorts, destination properties, or high-end travel brands is highly desirable.</p><br><p>· Strong understanding of GCC travel behavior, luxury leisure distribution, corporate account management, group sales, and relationship-led commercial development.</p><br><p>· Proven track record of developing accounts, converting high-value business, and achieving or exceeding revenue targets.</p><br><p>· Exceptional communication, presentation, negotiation, and stakeholder management skills.</p><br><p>· Ability and willingness to travel frequently across GCC markets and represent the hotel at trade and client events.</p><br><p>· Strategic thinker with strong commercial acumen, market awareness, and a proactive approach to business development.</p><br><p>· Fluency in English is mandatory; Arabic is highly desirable.</p><br><p>· Proficient in Microsoft Office, CRM systems, and hotel sales/commercial platforms.</p><br><p>· Bachelor’s degree in Business, Hospitality, Tourism, Marketing, or a related field preferred.</p><br><br>Additional Information<br><br><p><strong>SKILLS</strong></p><br><p>· Strategic thinker with a hands-on, collaborative approach to account development and market activation.</p><br><p>· Results-driven with a focus on measurable revenue outcomes, account production, and market share growth.</p><br><p>· Excellent communication, negotiation, presentation, and relationship-building skills.</p><br><p>· Strong analytical, forecasting, pipeline management, and commercial planning capabilities.</p><br><p>· Entrepreneurial mindset with deep knowledge of GCC luxury travel and hospitality markets.</p><br><p>· Proven luxury selling skills, excellent oral and written communication, and exceptional 5-star customer service skills.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>Core Responsibilities</p><p>Development Planning and Execution</p><p>Develop implementation approaches, delivery schedules, and execution activities for assigned developments in alignment with approved business objectives, development requirements, and asset positioning to achieve coordinated delivery and approved development outcomes. Manage development sequencing, integration activities, and delivery planning across assigned developments to maintain implementation timelines and achievement of approved development objectives. Present development and commercial input related to market requirements, demand considerations, and asset positioning to inform commercially viable and operationally sustainable development outcomes.</p><p>Development Lifecycle Management</p><p>Manage end-to-end development delivery for assigned developments spanning concept development, delivery coordination, handover, and operational readiness to achieve approved objectives, operational requirements, and opening milestones. Monitor development delivery performance for assigned developments to ensure delivery of approved quality, schedule, cost, and operational readiness targets. Ensure continuity and integration between development phases and delivery milestones to promote effective execution and consistent delivery outcomes.</p><p>Financial Management and Value Optimization</p><p>Evaluate feasibility assessments, financial evaluations, and business case inputs for assigned developments to inform investment evaluations, development decision-making, and commercial alignment requirements. Contribute to value optimization initiatives through scope alignment, commercial enhancement opportunities, lifecycle considerations, and delivery efficiencies to enhance long-term asset performance and development value realization. Ensure adherence to approved financial parameters, commercial controls, and investment requirements to maintain disciplined expenditure management and alignment with approved development objectives.</p><p>Development Governance and Assurance</p><p>Ensure compliance with organizational standards, governance requirements, development policies, and regulatory obligations to enable compliant development execution and effective risk management across assigned developments. Review governance submissions, approval requirements, and stage-gate activities for assigned developments to ensure adherence to approved priorities, development requirements, and organizational controls. Monitor governance compliance, reporting requirements, and development assurance activities to enable transparent decision-making, governance oversight, and timely escalation of development risks and issues.</p><p>Integrated Development Coordination</p><p>Manage coordination among planning, design, commercial, delivery, and operational workstreams for assigned developments to achieve integrated execution and effective management of development activities. Ensure effective collaboration among business units, central functions, consultants, contractors, operators, and delivery stakeholders to maintain alignment with development priorities and delivery requirements. Monitor development interdependencies, stakeholder interfaces, and sequencing requirements for assigned developments to enable integrated delivery, operational readiness, and effective execution.</p><p>Partner and Operational Integration</p><p>Manage engagement with tenants, operators, partners, brands, service providers, and internal stakeholders to achieve operational integration, tenant readiness, and activation readiness across assigned developments. Contribute development input to operational readiness, activation planning, and integration activities to maintain asset functionality, delivery alignment, and long-term operational requirements. Ensure operator, partner, brand, and service provider requirements are incorporated into development planning, design, and delivery activities to achieve asset functionality, activation readiness, and operational success.</p><p>Development Performance and Risk Management</p><p>Monitor development performance, delivery progress, and execution outcomes across assigned developments to promote achievement of approved development objectives, operational readiness, and delivery performance requirements. Manage development risks, mitigation actions, issue resolution activities, and recovery measures for assigned developments to minimize disruption and maintain delivery outcomes. Consolidate development reporting, performance monitoring information, and governance tracking activities for assigned developments to enable informed decision-making, performance oversight, and timely management intervention.</p><p>Specific Responsibilities :</p><p>Resort Core Retail Planning and Commercial Positioning</p><p>Develop retail planning approaches, commercial positioning recommendations, tenant mix recommendations, and development inputs for Resort Core developments to achieve approved retail strategies, customer experience objectives, and long-term commercial performance. Evaluate customer demand, market trends, retail categories, commercial opportunities, development requirements, and customer experience considerations to optimize retail offerings, tenant mix composition, and commercial sustainability for Resort Core developments. Present retail planning and commercial recommendations during development brief, master planning, and precinct planning activities to influence retail outcomes, customer experience objectives, and commercial viability. Ensure tenant mix recommendations, retail categories, and commercial positioning approaches contribute to a complementary retail ecosystem, destination objectives, customer experience expectations, and sustainable commercial performance.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p>Master s degree in Real Estate Development, Property Development, Retail Development, Urban Development, Business Administration (MBA), or a related field. Required: Bachelor s degree in Real Estate Development, Property Development, Urban Planning, Architecture, Construction Management, Engineering, Business Administration, or a related field. Professional certifications or memberships with recognized real estate, retail, development, construction, or project management institutes (e.g., RICS, ULI, PMI, CIOB, ICSC) are preferred. Demonstrates fluency in written and verbal English, with proficiency in Arabic preferred. Analyzes operational data and information to support decision-making, identify issues, and contribute to improving processes and outcomes. Coordinates with internal stakeholders to support the effective execution of activities and ensure alignment across teams. Manages team activities and ensures accuracy, attention to detail, and quality in deliverables and operational outputs. Capable of managing retail development activities across Resort Core developments, including retail planning, commercial positioning, tenant mix integration, and customer experience considerations within mixed-use and destination development environments. In-depth knowledge of aligning retail development requirements with commercial objectives, market demand considerations, customer experience expectations, and long-term retail asset performance across integrated destination developments. Expertise in coordinating complex stakeholder environments and collaborating with host development teams, leasing and tenancy delivery functions, consultants, operators, commercial teams, and development partners. A minimum of 14 years of experience in retail development, mixed-use development, commercial real estate development, destination development, or integrated development environments, with relevant exposure in development management or development coordination roles, including relevant years in a managerial role. Demonstrated experience leading retail development initiatives, including retail planning, commercial positioning, tenant mix development, development integration, and leasing readiness across complex mixed-use, hospitality, entertainment, or destination development environments.
<h2 class="h5">Job description</h2>
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<p><span><strong><span>About Lucid</span></strong></span></p><br><p><strong><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&nbsp;</span></strong></p><br><p><strong><span>We achieve this through deep vertical integration, with design, engineering, and production&nbsp;happening in-house&nbsp;across our global offices and&nbsp;manufacturing&nbsp;facilities.&nbsp;Our&nbsp;teams&nbsp;come&nbsp;from&nbsp;industries&nbsp;around the world, united by a shared commitment to excellence.&nbsp;By refusing to settle, you&nbsp;can&nbsp;help&nbsp;redefine&nbsp;what’s&nbsp;possible and&nbsp;shape the future of mobility.</span></strong></p><br><br><p>The CAD Engineer is responsible for programming, operating, optimizing, and troubleshooting 5-axis CNC machining processes for casting die manufacturing, die repair, and precision component production. This role requires strong expertise in CAD/CAM software such as Tebis and Mastercam for CNC programming, toolpath generation, machining simulation, and process optimization. The engineer will collaborate closely with the Die Design, Metrology, and Maintenance teams to ensure high-quality, efficient, and cost-effective machining operations while supporting continuous improvement initiatives.&nbsp;</p><br><strong>Key Responsibilities</strong><p><strong>CNC Programming &amp; Machining</strong></p><br><ul><li>Develop CNC machine programs using CAD/CAM software like Tebis, Master CAM &amp; equivalent software.</li><li>Generate and optimize tool paths for milling, drilling, boring, and finishing operations.</li><li>Create machining strategies for die inserts, punch blocks, trim steels, and die components.</li><li>Perform machining simulations and validate programs before release to production.</li><li>Optimize cycle times while maintaining required quality standards.</li></ul><p><strong>Die Manufacturing &amp; Repair</strong></p><br><ul><li>Support new die manufacturing and die modification activities.</li><li>Program and machine replacement die components during maintenance and engineering changes.</li><li>Collaborate with Die Design Engineers to improve the manufacturability of die components.</li><li>Support die tryout and troubleshooting activities.</li></ul><p><strong>Process Optimization</strong></p><br><ul><li>Analyze machining performance and implement continuous improvement initiatives.</li><li>Optimize cutting parameters, tooling selection, feeds, and speeds.</li><li>Reduce machining costs, setup times, and tool consumption.</li><li>Develop standardized machining procedures and best practices.</li></ul><p><strong>Quality &amp; Inspection</strong></p><br><ul><li>Ensure machine components meet drawing and GD&amp;T requirements.</li><li>Coordinate with Metrology team for dimensional validation.</li><li>Review inspection reports and implement corrective actions when required.</li><li>Maintain machining documentation and revision contro</li></ul><p><strong>Equipment &amp; Technology Support</strong></p><br><ul><li>Support CNC machine setup and troubleshooting.</li><li>Coordinate preventive maintenance requirements with maintenance teams.</li><li>Recommend new tooling, fixtures, and machining technologies.</li><li>Support implementation of Industry 4.0 and digital manufacturing initiatives.<p><strong>Safety &amp; Compliance</strong></p><br><ul><li>Follow all safety regulations and company procedures.</li><li>Ensure compliance with quality management systems and manufacturing standards.</li></ul>Participate in risk assessments and process audits.</li></ul><p><strong>Skills</strong></p><br><ul><li>CNC Programming Expertise (TABIS &amp; equivalent software)</li><li>Tool &amp; Die Manufacturing Knowledge</li><li>Problem Solving &amp; Root Cause Analysis</li><li>Process Optimization</li><li>Quality Focus</li><li>Cross-functional Collaboration</li><li>Project Management</li><li>Continuous Improvement Mindset</li><li>CNC program accuracy and first-time-right rate.</li><li>Machining cycle time reduction.</li><li>Tool life improvement.</li><li>Die component quality acceptance rate.</li><li>On-time completion of machining projects.</li><li>Reduction in machining, rework, and scrap.</li><li>Support for die maintenance and production uptime.</li></ul><p><strong>Minimum Qualifications</strong></p><br><ul><li>Bachelor’s degree in Mechanical Engineering or a related field.</li><li>2-5 years of experience in stamping die manufacturing, die repair, or precision machining environments.</li><li>Hands-on experience with CAD/CAM software such as Tebis and Mastercam for CNC programming and toolpath generation.</li><li>Strong knowledge of 5-axis CNC machining processes, machining strategies, and process optimization.</li><li>Ability to read and interpret engineering drawings, GD&amp;T, and technical specifications</li></ul>&nbsp;<br><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp; Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive&nbsp;</span><span><span>benefits package</span></span><span>&nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a&nbsp;401(k) retirement&nbsp;plan. Eligible employees may also&nbsp;participate&nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&nbsp;determined&nbsp;based on individual performance, role scope, market considerations, and overall company results,&nbsp;in accordance with&nbsp;the terms of the applicable plans.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>Accessibility: </span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&nbsp;accommodation to&nbsp;participate&nbsp;in the application process, please contact us at&nbsp;TA-Operations &lt;@&gt; lucidmotors.com.</span><span> <span><strong>This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.</strong></span></span></p><br><p>&nbsp;</p><br><p><strong><span>Candidate Data Privacy: </span></strong><span>By&nbsp;submitting&nbsp;your application, you understand and agree that your personal data will be processed&nbsp;in accordance with&nbsp;our&nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn large amounts of customer data into better experiences and measurable business outcomes.<br> We're growing quickly, which means our products are becoming more sophisticated - and the quality of the experience we create for our customers matters more than ever.<br> Our design team sits at the intersection of customers, Product, Engineering, Research, and AI, helping turn complex problems into products that are simple and intuitive to use.<br> Why this role matters As a Junior Product Designer, you won't be expected to know everything on day one.<br> You will be expected to be curious, learn quickly, and gradually take more ownership.<br> You'll work alongside experienced designers and get exposure to the full product design process - understanding a problem, exploring different solutions, testing ideas, and turning them into polished experiences that engineers can build.<br> The products you'll work on can be complex and data-heavy, and our customers often use them to make important business decisions.<br> Your challenge will be to make that complexity feel simple.<br> You'll also work in a bilingual environment where Arabic, English, and RTL considerations can influence how a product should be designed.<br> This is an opportunity to build strong product design fundamentals while working on real products used by enterprise customers across the region.<br> What You'll Do Turn problems into simple experiences.<br> You'll take product requirements, research, and guidance from senior designers and turn them into wireframes, prototypes, and high-fidelity designs that make complex workflows easier for customers to understand and use.<br> Learn to think beyond the screen.<br> You'll build an understanding of why we're solving a problem, who we're solving it for, and what success looks like — rather than simply designing what you're asked to design.<br> Work closely with Product and Engineering.<br> You'll participate in discovery, planning, and refinement conversations, ask questions when something doesn't make sense, and learn how design decisions affect what gets built.<br> Build your design craft.<br> You'll apply strong fundamentals around hierarchy, layout, interaction, usability, and visual design while learning how to work within and contribute to Lucidya's design system.<br> Use feedback to get better.<br> You'll actively participate in design critiques, learn to explain your decisions, and become comfortable receiving feedback without becoming attached to your first idea.<br> Help us understand our users.<br> You'll support research and usability testing, helping capture customer feedback, identify patterns, and turn what we learn into better design decisions.<br> Design for our region.<br> Where relevant, you'll consider Arabic and English experiences, RTL layouts, and the realities of designing products for customers across the region.<br> Build confidence presenting your work.<br> You'll increasingly be expected to walk Product, Engineering, and other stakeholders through your designs and explain the thinking behind them.<br> Who You Are You're early in your product design career but serious about becoming great at it.<br> You have around 1–2 years of relevant experience, although strong internships, academic work, or personal projects can also demonstrate the right foundation.<br> You care about the problem, not just how the screen looks.<br> You naturally ask questions like “Why are we doing this?<br>” , “Who is this for?<br>” and “Is there a simpler way?<br>” You're comfortable not knowing everything.<br> When you don't understand something, you ask.<br> When someone gives you feedback, you listen.<br> You don't need to have all the answers before getting started.<br> You're receptive to feedback and act on it.<br> You can take a design critique without taking it personally, and you're able to come back with a stronger solution because of it.<br> You communicate clearly.<br> You can explain your design decisions in simple language and aren't afraid to speak up when you think something could work better.<br> You're detail-oriented without losing sight of the bigger picture.<br> You notice inconsistencies and small usability issues, but you also understand that good design is ultimately about helping the customer achieve an outcome.<br> You're collaborative.<br> You understand that the best product designers don't work in isolation.<br> You enjoy working with Product Managers, Engineers, researchers, writers, and other designers.<br> You have a solid foundation in Figma and UX fundamentals , including information architecture, interaction design, usability, and visual hierarchy.<br> You're comfortable working in an environment where things move quickly and aren't always perfectly defined.<br> You don't wait for someone to give you every step before making progress.<br> You're a Saudi national , as this position is designated for Saudi nationals.<br> Nice to Have Experience with B2B, SaaS, data-heavy, or analytics products.<br> Exposure to AI-powered products, conversational interfaces, or AI agents.<br> Experience designing Arabic/English or RTL experiences.<br> Familiarity with tools such as FigJam, Maze, LogRocket, or similar research and testing tools.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, portfolio, and what you're looking for next.<br> Design interview — A conversation with the Design team about your approach to product design, problem-solving, and collaboration.<br> Portfolio / case study discussion — You'll walk us through selected work and explain the problem, your thinking, the decisions you made, and what you learned.<br> Team / culture interview — A conversation with the wider team to understand how you work, communicate, receive feedback, and collaborate.<br> Final interview — Final conversation with the relevant leadership team.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>About Lucid</span></strong></span></p><br><p><strong><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&nbsp;</span></strong></p><br><p><strong><span>We achieve this through deep vertical integration, with design, engineering, and production&nbsp;happening in-house&nbsp;across our global offices and&nbsp;manufacturing&nbsp;facilities.&nbsp;Our&nbsp;teams&nbsp;come&nbsp;from&nbsp;industries&nbsp;around the world, united by a shared commitment to excellence.&nbsp;By refusing to settle, you&nbsp;can&nbsp;help&nbsp;redefine&nbsp;what’s&nbsp;possible and&nbsp;shape the future of mobility.</span></strong></p><br><br><p>NPI Manager responsible for leading New Product Introduction (NPI) activities, working closely with<br>Project Lifecycle Management, Vehicle Integration, Design Engineering, Logistics, Quality,<br>Manufacturing, and other cross-functional teams to ensure the seamless integration of new<br>products and engineering changes into production. This role ensures that introductions<br>are executed without disrupting production schedules or compromising vehicle quality,<br>while verifying that all required approvals, validations, and readiness criteria are completed<br>prior to implementation.</p><br><p>You Will:</p><br><ul><li>Manage a team of NPI engineers to drive Engineering Change Requests (ECRs) from<br>evaluation to execution and deployment at plant shops level. This includes but is not<br>limited to engineering changes affecting a part used in the manufacturing process.</li><li>Drive NPI activities in new programs such as: Part readiness and approval, Manufacturing<br>processes and systems readiness ensuring changes affected by new parts are smoothly<br>executed.</li><li>Ensure proper Quality approvals and validations are completed prior to implementation.</li><li>Timely escalation for proper correction of critical items that represent a risk to an<br>existing program (current production line) and/or new program or to current production.</li><li>Participate in Engineering Change Request meetings to understand the scope of<br>changes and determine assessment criteria based on the nature of approved changes.</li><li>Coordinate and ensure effectiveness of ECR for new parts trials, ensure proper<br>documentation and disciplined execution.</li><li>Gain holistic knowledge of the product, production processes, and manufacturing<br>technologies to understand and mitigate risks, as well as to identify optimization and<br>improvement opportunities.</li><li>Work with cross-functional teams to understand the critical actions necessary for<br>successful introduction of new features, capabilities, and products, and ensure those<br>needs will be met ahead of deployment with each stakeholder.</li><li>Maintain and communicate project timelines and coordinate NPI and project related<br>plant activities.</li><li>Coordinate and manage all vehicle assembly material cut-over activity.</li><li>Direct timely disposition (scrap / return-to-vendor / consume/ rework) of material in<br>Quality and Cost-effective ways and following a proactive approach anticipating<br>changes, constraints and challenges.</li><li>Continuously improve NPI processes and systems to ensure effectivity and proper<br>planning and cost effectiveness.</li></ul><p>You will bring:</p><br><ul><li>Strong knowledge of MS Office tools (MS-Project, Word, Excel, PowerPoint, and<br>Outlook).</li><li>Working knowledge of change-management and manufacturing systems - PLM<br>(3DX/Delmia), ERP (SAP), Manufacturing Execution Systems, and Jira.</li><li>Creative, energetic, self-motivated, and highly organized.</li><li>Ability to work in fast-paced and changing environment and scalable organization.</li><li>Strong written and verbal skills as well as organizational.</li><li>Presentation and communication skills are a must.</li><li>Ability to coach and train people at different levels of the manufacturing organization.</li><li>Bachelor's in engineering industrial/quality/manufacturing. required, master's degree<br>preferred.</li><li>Experience in NPI role is a must.</li><li>10+ years of experience in an automotive manufacturing organization (OEM) is a Must.</li><li>4+ years of experience with Greenfield OEM is a strong plus.</li><li>Experience and knowledge of product design and engineering change management is<br>required.</li><li>Ability to travel up to 10% of the time.</li></ul><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp; Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive&nbsp;</span><span><span>benefits package</span></span><span>&nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a&nbsp;401(k) retirement&nbsp;plan. Eligible employees may also&nbsp;participate&nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&nbsp;determined&nbsp;based on individual performance, role scope, market considerations, and overall company results,&nbsp;in accordance with&nbsp;the terms of the applicable plans.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>Accessibility: </span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&nbsp;accommodation to&nbsp;participate&nbsp;in the application process, please contact us at&nbsp;TA-Operations &lt;@&gt; lucidmotors.com.</span><span> <span><strong>This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.</strong></span></span></p><br><p>&nbsp;</p><br><p><strong><span>Candidate Data Privacy: </span></strong><span>By&nbsp;submitting&nbsp;your application, you understand and agree that your personal data will be processed&nbsp;in accordance with&nbsp;our&nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Division: Sports & Entertainment Department: AKUN Company: Red Sea Sports & Entertainment Company (RSSE) From Land to Sea Active Experiences in Nature Red Sea Sports & Entertainment (RSSE) is a wholly owned subsidiary of Red Sea Global (RSG), dedicated to designing, operating, and delivering exceptional land and marine experiences across The Red Sea destination. RSSE manages a diverse portfolio of sports, adventure, and leisure experiences through its specialized brands, including Galaxea for marine activities, AKUN for adventure experiences, and WAMA for recreational and leisure offerings. As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a vital role in advancing inclusive, accessible, and world-class sports and recreation experiences throughout the Kingdom. Driven by a commitment to innovation, sustainability, and exceptional guest experiences, RSSE contributes to the objectives of Saudi Vision 2030 by supporting the Kingdom's ambition to become a global destination for regenerative tourism.</p><p>Job Purpose The Astronomy Specialist is responsible for supporting the preparation, operation, maintenance, and delivery of astronomy experiences across The Red Sea destination, including both inland and island locations. The role ensures that astronomy equipment, observatories, and associated assets are fully operational, maintained to the highest standards, and available to support exceptional guest experiences. The position combines technical expertise with guest engagement, requiring hands-on operation of manual and computerized telescopes, binoculars, astrophotography equipment, and related optical instruments. The Astronomy Specialist is also responsible for equipment logistics, preventive maintenance, inventory management, and operational readiness while working closely with Astronomy Guides and the wider operations team to deliver memorable astronomy experiences. The role requires a strong commitment to guest service, operational excellence, environmental stewardship, and compliance with Red Sea Global policies, procedures, and safety standards.</p><p>Key Responsibilities</p><p>General</p><ul><li>Report directly to the Astronomy Supervisor and support the successful delivery of astronomy experiences.</li><li>Ensure astronomy equipment and operational assets are fully prepared before each guest experience.</li><li>Assist in developing and implementing operational procedures for astronomy tours, events, and festivals.</li><li>Maintain the presentation, cleanliness, and functionality of astronomy facilities, structures, and equipment.</li><li>Support operations across inland and island destinations as required.</li><li>Assist with planning, logistics, transportation, and operational readiness.</li></ul><p>Experience Development</p><ul><li>Support the Astronomy Supervisor in developing astronomy experiences, events, and educational programmes.</li><li>Assist in evaluating, selecting, and recommending astronomy equipment and optical instruments.</li><li>Coordinate with Procurement and Operations teams regarding equipment acquisition and replacement.</li><li>Support RSG departments during project delivery to ensure operational objectives and design intent are achieved.</li><li>Develop comprehensive knowledge of astronomy programmes, observatories, and observation sites.</li><li>Contribute to the development of new astronomy experiences across The Red Sea destination.</li><li>Participate in identifying and assessing new observation locations suitable for premium guest experiences.</li><li>Stay informed of astronomy industry trends, standards, and operational best practices.</li></ul><p>Operations</p><ul><li>Deliver astronomy experiences across inland and island destinations.</li><li>Conduct guest safety briefings before every experience.</li><li>Guide guests during astronomy activities while ensuring their safety and enjoyment.</li><li>Educate guests on astronomy, dark-sky conservation, and responsible environmental practices.</li><li>Maintain compliance with safety procedures, emergency response plans, risk assessments, and first aid requirements.</li><li>Ensure all astronomy assets are clean, functional, and guest-ready.</li><li>Operate manual and computerized telescopes, binoculars, and supporting optical equipment.</li><li>Configure lenses, filters, and accessories to optimize celestial observations.</li><li>Deliver telescope viewing sessions, stargazing programmes, and astrophotography experiences.</li><li>Explain astronomy concepts and telescope operation in a clear and engaging manner.</li><li>Perform routine inspections and preventive maintenance of telescopes and optical equipment.</li><li>Support annual deep maintenance of mirrors, lenses, alignment systems, and optical components.</li><li>Perform telescope software updates and maintain accurate astronomical databases.</li><li>Maintain inventory records, warranty documentation, and vendor coordination.</li><li>Capture astrophotography content as required and maintain associated equipment.</li><li>Support the setup and development of observatories and observation sites.</li><li>Assist in planning and delivering astronomy festivals, special events, and educational programmes.</li><li>Coordinate closely with Astronomy Guides, Tour Assistants, and Operations teams regarding programme schedules, equipment requirements, moon phases, weather conditions, and logistics.</li><li>Communicate operational updates, guest feedback, and equipment requirements to management.</li><li>Stay current with astronomy discoveries, emerging technologies, and industry developments.</li></ul><p>Policies, Procedures & Reporting</p><ul><li>Comply with all company policies, procedures, standard operating procedures, and work instructions.</li><li>Maintain accurate operational records, reports, inventories, and maintenance documentation.</li><li>Provide recommendations to improve guest experiences, operational efficiency, and equipment readiness.</li><li>Demonstrate a thorough understanding of risk assessments, method statements, and safe working practices.</li></ul><p>Health, Safety & Environment</p><ul><li>Adhere to all health, safety, quality, and environmental policies.</li><li>Promote safe working practices and environmental sustainability throughout all operations.</li><li>Participate in operational reviews and continuous improvement initiatives with the Astronomy team.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve systems, operational processes, guest experiences, productivity, and cost efficiency through international best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Astronomy, Physics, Tourism, Hospitality, Business Management, Environmental Studies, or a related discipline.</li><li>Minimum two (2) years of experience within tourism, hospitality, adventure tourism, or guest experience operations.</li><li>Minimum two (2) years of practical experience operating astronomy and optical equipment.</li><li>Demonstrated experience delivering astronomy-related experiences.</li><li>Experience operating manual and computerized telescopes, including large-aperture systems.</li><li>Experience performing routine and advanced maintenance of telescopes and optical equipment.</li><li>Experience with telescope alignment, mirror collimation, and calibration.</li><li>Knowledge of astronomy tours, events, festivals, and guest experience operations.</li><li>Experience in astrophotography techniques and equipment.</li><li>Wilderness First Aid certification or internationally recognized First Aid certification.</li><li>Excellent verbal and written communication skills in English and Arabic.</li><li>Outstanding customer service and guest engagement skills.</li><li>Strong understanding of luxury tourism and premium guest experiences.</li><li>Knowledge of astronomy equipment, optical systems, and operational procedures.</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and collaboratively.</li><li>Professional, reliable, and highly detail-oriented.</li><li>Ability to exercise sound judgment while maintaining confidentiality.</li><li>Proficiency in Microsoft Office applications.</li><li>Passion for astronomy, science education, and environmental conservation.</li><li>Additional spoken languages.</li><li>Astronomy industry or business experience.</li><li>Experience supporting astronomy events or festivals.</li><li>Knowledge of health and safety requirements for outdoor tourism.</li><li>Experience delivering tours across diverse environments.</li><li>Interest in environmental conservation and dark-sky protection.</li></ul>
<h2>Division: <strong>Sports & Entertainment</strong></h2>
<h2>Department: <strong>RSSE</strong></h2>
<h2>Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong></h2>
<p> </p>
<h2>From Land to Sea – Active Experiences in Nature's Purest Form</h2>
<p> </p>
<p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p>
<p> </p>
<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p>
<p> </p>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p>
<hr>
<h1>Job Purpose</h1>
<p>The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations.</p>
<p>Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support.</p>
<p>The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.</p>
<hr>
<h1>Key Responsibilities</h1>
<h2>Booking & Reservation Coordination</h2>
<ul>
<li>
<p>Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.</p>
</li>
<li>
<p>Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.</p>
</li>
<li>
<p>Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.</p>
</li>
<li>
<p>Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.</p>
</li>
<li>
<p>Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.</p>
</li>
<li>
<p>Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.</p>
</li>
<li>
<p>Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.</p>
</li>
</ul>
<h2> </h2>
<h2>Administrative Support</h2>
<ul>
<li>
<p>Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.</p>
</li>
<li>
<p>Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.</p>
</li>
<li>
<p>Manage departmental correspondence through email, telephone, and other approved communication channels.</p>
</li>
<li>
<p>Perform accurate data entry, filing, document control, record management, and general administrative duties.</p>
</li>
<li>
<p>Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.</p>
</li>
<li>
<p>Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.</p>
</li>
<li>
<p>Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.</p>
</li>
<li>
<p>Monitor administrative supplies and materials and coordinate replenishment when required.</p>
</li>
</ul>
<h2> </h2>
<h2>Guest & Stakeholder Coordination</h2>
<ul>
<li>
<p>Provide professional and responsive support to guests throughout the booking and administrative process.</p>
</li>
<li>
<p>Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.</p>
</li>
<li>
<p>Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.</p>
</li>
<li>
<p>Support the coordination of special guest requests and requirements with relevant operational teams.</p>
</li>
<li>
<p>Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.</p>
</li>
</ul>
<h2> </h2>
<h2>Financial & Records Administration</h2>
<ul>
<li>
<p>Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</p>
</li>
<li>
<p>Maintain accurate administrative and financial records relating to bookings and guest transactions.</p>
</li>
<li>
<p>Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.</p>
</li>
<li>
<p>Escalate payment discrepancies or administrative issues to the relevant department for resolution.</p>
</li>
<li>
<p>Handle guest, operational, and financial information with appropriate confidentiality and discretion.</p>
</li>
</ul>
<h2> </h2>
<h2>Events & Operational Support</h2>
<ul>
<li>
<p>Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.</p>
</li>
<li>
<p>Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.</p>
</li>
<li>
<p>Support operational teams during peak booking periods, events, and high-demand periods where required.</p>
</li>
<li>
<p>Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Policies, Systems, Processes, Procedures, Standards & Reporting</h1>
<ul>
<li>
<p>Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), work instructions, and administrative controls.</p>
</li>
<li>
<p>Maintain accurate departmental reports, trackers, booking records, databases, and administrative documentation.</p>
</li>
<li>
<p>Support the preparation of accurate and timely management information and operational reports.</p>
</li>
<li>
<p>Ensure administrative activities are conducted consistently and in accordance with RSSE's service, confidentiality, and quality standards.</p>
</li>
<li>
<p>Maintain confidentiality and appropriate controls when handling guest, employee, financial, and commercially sensitive information.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Health, Safety, Quality & Environment</h1>
<ul>
<li>
<p>Comply with all applicable RSSE health, safety, quality, and environmental policies, procedures, and controls.</p>
</li>
<li>
<p>Support a safe and professional working environment through compliance with established procedures.</p>
</li>
<li>
<p>Report identified safety, quality, operational, or environmental concerns through appropriate channels.</p>
</li>
<li>
<p>Support responsible environmental practices and RSSE's wider sustainability commitments.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Continuous Improvement</h1>
<ul>
<li>
<p>Identify opportunities to improve booking processes, administrative workflows, document control, reporting accuracy, and service efficiency.</p>
</li>
<li>
<p>Recommend practical improvements to administrative systems and working practices.</p>
</li>
<li>
<p>Support the implementation of new systems, processes, and operational improvements.</p>
</li>
<li>
<p>Contribute to a culture of continuous improvement, collaboration, and operational excellence.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Key Stakeholders</h1>
<h3>Internal</h3>
<ul>
<li>
<p>Operations Teams</p>
</li>
<li>
<p>Guest Services</p>
</li>
<li>
<p>Finance</p>
</li>
<li>
<p>Sales & Reservations</p>
</li>
<li>
<p>Department Managers</p>
</li>
<li>
<p>Human Resources</p>
</li>
<li>
<p>Procurement</p>
</li>
<li>
<p>RSSE Support Functions</p>
</li>
</ul>
<h3>External</h3>
<ul>
<li>
<p>Guests and Visitors</p>
</li>
<li>
<p>Resort Partners</p>
</li>
<li>
<p>Vendors and Suppliers</p>
</li>
<li>
<p>Service Providers</p>
</li>
<li>
<p>Business Partners</p>
</li>
<li>
<p>Other relevant external stakeholders</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Qualifications & Experience</h1>
<ul>
<li>
<p>High School Diploma or equivalent is required; a Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.</p>
</li>
<li>
<p>Minimum of two (2) years of relevant administrative experience, preferably within hospitality, tourism, leisure, adventure, guest services, or another customer-facing operational environment.</p>
</li>
<li>
<p>Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.</p>
</li>
<li>
<p>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</p>
</li>
<li>
<p>Experience using booking systems, reservation platforms, CRM applications, or customer database systems is preferred.</p>
</li>
<li>
<p>Basic understanding of invoicing, billing, payment tracking, and financial administration is advantageous.</p>
</li>
<li>
<p>Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.</p>
</li>
<li>
<p>Fluency in written and spoken English is required; Arabic or additional language capability is advantageous.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Essential Skills</h1>
<ul>
<li>
<p>High level of accuracy and attention to detail when processing bookings, records, guest information, and documentation.</p>
</li>
<li>
<p>Strong organisational, administrative, and time-management skills.</p>
</li>
<li>
<p>Ability to manage multiple priorities and competing deadlines effectively.</p>
</li>
<li>
<p>Excellent written and verbal communication skills.</p>
</li>
<li>
<p>Strong customer service and guest engagement capabilities.</p>
</li>
<li>
<p>Ability to communicate professionally with guests, colleagues, management, vendors, and external stakeholders.</p>
</li>
<li>
<p>Strong problem-solving skills and sound judgement when managing booking issues, guest requests, and administrative challenges.</p>
</li>
<li>
<p>Ability to remain calm, organised, and service-focused within a fast-paced operational environment.</p>
</li>
<li>
<p>Strong working knowledge of Microsoft Office and relevant administrative systems.</p>
</li>
<li>
<p>High standards of confidentiality, professionalism, integrity, and reliability.</p>
</li>
<li>
<p>Ability to work independently while collaborating effectively with cross-functional teams.</p>
</li>
<li>
<p>Flexible and adaptable approach to changing operational requirements.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Job Context</h1>
<p>The Administrative Specialist operates within a dynamic sports, leisure, hospitality, and adventure environment where accuracy, responsiveness, organisation, and effective coordination are essential to successful service delivery.</p>
<p> </p>
<p>The role provides administrative and booking support across RSSE's portfolio of guest experiences, including watersports, diving, and land-based adventure activities. This requires regular coordination with operational and guest-facing teams to ensure bookings, schedules, resources, guest requirements, and supporting documentation are accurately managed.</p>
<p> </p>
<p>The position requires the ability to manage multiple priorities, particularly during peak booking periods, special events, seasonal activations, and periods of increased guest demand. The Administrative Specialist is expected to demonstrate professionalism, discretion, flexibility, and a consistently high level of customer service.</p>
<p> </p>
<p>Through accurate administration, effective communication, and proactive coordination, the role contributes directly to operational efficiency, service quality, guest satisfaction, and the successful delivery of RSSE experiences.</p>
<hr>
<h1> </h1>
<h1>Job Competencies</h1>
<h2>Leadership Competency</h2>
<h3>Accountability</h3>
<p>Takes ownership of assigned administrative responsibilities and consistently delivers accurate, timely, and dependable support.</p>
<ul>
<li>
<p>Demonstrates reliability and follows through on commitments.</p>
</li>
<li>
<p>Takes responsibility for the accuracy and quality of assigned work.</p>
</li>
<li>
<p>Identifies and escalates issues through appropriate channels.</p>
</li>
<li>
<p>Maintains professional standards and accountability in daily activities.</p>
</li>
</ul>
<h2> </h2>
<h2>Core Competency</h2>
<h3>Customer Focus</h3>
<p>Understands and responds effectively to guest and stakeholder requirements while maintaining professional and service-oriented communication.</p>
<ul>
<li>
<p>Responds promptly and professionally to guest and stakeholder enquiries.</p>
</li>
<li>
<p>Communicates clearly and manages expectations effectively.</p>
</li>
<li>
<p>Demonstrates empathy, professionalism, and a solution-oriented approach.</p>
</li>
<li>
<p>Contributes positively to the overall guest and stakeholder experience.</p>
</li>
</ul>
<h2> </h2>
<h2>Functional Competency</h2>
<h3>Administrative & Reservations Coordination</h3>
<p>Effectively manages bookings, schedules, correspondence, documentation, records, and administrative processes to support seamless operational delivery.</p>
<ul>
<li>
<p>Maintains accurate and up-to-date booking and administrative information.</p>
</li>
<li>
<p>Coordinates effectively with Operations, Guest Services, Finance, and other relevant departments.</p>
</li>
<li>
<p>Uses booking, administrative, and reporting systems accurately and efficiently.</p>
</li>
<li>
<p>Ensures administrative activities are completed within required timelines and in accordance with approved standards.</p>
</li>
<li>
<p>Maintains strong document control, confidentiality, and attention to detail.</p>
</li>
</ul>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br>
<br>
Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br>
<br>
Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br>
<br>
Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>• Ownership and accountability for marketing project planning and coordination across event marketing teams, ensuring timelines, deliverables, and dependencies are clearly defined and met.</p><br><p>• Lead the planning, tracking, and execution oversight of all marketing activities using Airtable, maintaining accurate, up-to-date project plans, task statuses, ownership, and deadlines.</p><br><p>• Act as the central operational point for marketing planning, ensuring visibility, structure, and consistency across campaigns.</p><br><p>• Oversee and support marketing budget management in collaboration with marketing leads, including updating budgets, tracking spend, and ensuring accuracy and alignment within SAP.</p><br><p>• Manage cross-functional coordination between Marketing, Conference, Operations, Sales, and other internal stakeholders to ensure smooth information flow, aligned timelines, and efficient execution.</p><br><p>• Ensure ongoing alignment between marketing activities and broader business priorities through close collaboration with internal stakeholders.</p><br><p>• Support marketing leads in collecting, structuring, and consolidating data and analytics for reports and management updates.</p><br><p>• Ensure marketing activity data, performance inputs, and operational metrics are accurate, structured, and report-ready for internal and external reporting.</p><br><p>• Manage supplier administration related to marketing activities, including documentation, purchase orders, invoices, and payment coordination, ensuring compliance with internal processes and timelines.</p><br><p>• Act as a liaison between Marketing and Finance/Procurement to ensure PO creation, approvals, and payments are processed efficiently and without delays.</p><br><p>• Continuously improve project management processes, workflows, and planning frameworks, introducing best practices to enhance efficiency, transparency, and accountability across marketing teams.</p><br><p>• Identify operational risks, bottlenecks, or dependencies that could impact delivery and proactively work with stakeholders to resolve them.</p><br><br>Qualifications<br><ul><li>Minimum of 4–6 years experience in a Project Management, Marketing Operations, or Marketing Project Coordination role, ideally within events, exhibitions, or multi-stakeholder environments.</li><li>Bachelor’s Degree in Business, Marketing, Project Management, or equivalent professional experience.</li></ul><p><strong>Background Knowledge, Skills & Experience</strong></p><br><p>• Strong experience in planning, tracking, and managing marketing activities across multiple teams and projects.</p><br><p>• Hands-on experience managing project planning and workflows using tools such as Airtable (or equivalent project management platforms).</p><br><p>• Working knowledge of budget tracking and financial processes, with experience using SAP or similar ERP systems to support budget oversight, updates, and reporting.</p><br><p>• Proven ability to coordinate cross-functional teams and manage dependencies across Marketing, Conference, Operations, Sales, Finance, and Procurement.</p><br><p>• Experience supporting data consolidation, analytics, and reporting, ensuring accuracy and consistency for management and stakeholder updates.</p><br><p>• Strong stakeholder management skills, with the ability to build effective working relationships across departments and external partners.</p><br><p>• Experience managing suppliers and agencies from an operational and administrative perspective, including contracts, documentation, POs, invoicing, and payment follow-ups.</p><br><p>• Highly organised, detail-oriented, and deadline-driven, with the ability to manage multiple priorities in a fast-paced, pressurised environment.</p><br><p>• Analytical and structured mindset, with strong attention to process, data quality, and operational efficiency.</p><br><p>• Excellent verbal and written communication skills in English & Arabic</p><br><p>• Proficient in MS Office, with strong skills in Excel (tracking, reporting), PowerPoint, and Word.</p><br><p>• Technology-savvy, with the ability to quickly adopt and work with new tools, platforms, and internal systems.</p><br><p><strong>Desirable</strong></p><br><p>• Experience working in events, exhibitions, or large-scale B2B/B2C marketing environments.</p><br><p>• Familiarity with marketing analytics, reporting tools, or dashboards (e.g. Google Analytics, Adobe, internal BI tools) from a coordination and reporting perspective.</p><br><p>• Formal training or certification in Project Management (e.g. PRINCE2, PMP, Agile, or similar).</p><br><p>• Experience supporting multi-market or international marketing teams.</p><br><br>Additional Information<br><p><strong>Please note this is a 12 month contract role. It can be performed remotely. We are not able to provide relocation or sponsorship support with the position. </strong></p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project ( https://tendem.ai/ ) and build conversational bots and messaging-platform integrations for real-world applications. In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p><p><strong>What We Do</strong> The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.</p><p><strong>About the Role</strong> This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li><li>Design and implement conversational flows, dialogue state, and fallback handling.</li><li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li><li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li><li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li><li>Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.</li><li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li></ul><p><strong>Requirements and benefits</strong></p><p><strong>Educational qualifications</strong></p><ul><li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li><li>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</li></ul><p><strong>Academic and/or Professional Experience</strong> Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p><p><strong>Technical Skills (Essential)</strong></p><ul><li>At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required</li><li>Strong command of Python or Node.js for backend bot logic.</li><li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li><li>Experience with relational or NoSQL databases for storing conversation state and user data.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li><li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li><li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS)</li></ul><p><strong>Additional requirements</strong></p><ul><li>Strong attention to detail and commitment to bot reliability no silent failures, no broken flows.</li><li>Self-directed work ethic with the ability to design and ship complete bots independently.</li><li>Portfolio or examples of bots you've built (required).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul><p><strong>Project time expectations</strong> For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p><strong>Compensation</strong> On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p><p><strong>Why this freelance opportunity might be a great fit for you?</strong> Work fully remote on your own schedule with just a laptop and stable internet connection. Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform. Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</p><p>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</p><p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p><p><strong>Technical Skills (Essential)</strong></p><ul><li>At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required</li><li>Strong command of Python or Node.js for backend bot logic.</li><li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li><li>Experience with relational or NoSQL databases for storing conversation state and user data.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li><li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li><li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS)</li></ul><p><strong>Additional requirements</strong></p><ul><li>Strong attention to detail and commitment to bot reliability no silent failures, no broken flows.</li><li>Self-directed work ethic with the ability to design and ship complete bots independently.</li><li>Portfolio or examples of bots you've built (required).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
</span><p><strong>Division: </strong>Sports and Entertainment</p><br><br>
<p><strong>Department: </strong>WAMA</p><br><br>
<p><strong>Company: </strong>Sports and Entertainment Company</p><br><br>
<br>
<br>
From Land to Sea – Active Experiences in Nature’s Purest Form
<br>
<br>
<p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p><br><br>
<p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p><br><br>
<br>
<br>
<p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p><br><br>
<br>
<br>
<p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p><br><br>
<br>
<br>
Job Purpose
<p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p><br><br>
<br>
<br>
<p>This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><br><br>
<br>
<br>
Key Responsibilities
<ol>
<li><strong>General Responsibilities</strong></li>
</ol>
<br>
<br>
<ol>
<li>
<ul>
<li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li>
<li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li>
<li>Mentor, coach, and support Water Sports Instructors and junior team members.</li>
<li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li>
<li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li>
<li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li>
</ul>
</li>
</ol>
<br>
<br>
2.Pre-Opening Support
<ol>
<li>
<ul>
<li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li>
<li>Support the development of operational procedures, safety standards, and training materials.</li>
<li>Contribute to staff onboarding and training during the pre-opening phase.</li>
<li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li>
</ul>
</li>
</ol>
<br>
<br>
3.Operational Responsibilities (Post-Opening)
<ol>
<li>
<ul>
<li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li>
<li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li>
<li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li>
<li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li>
<li>Oversee equipment readiness, inspections, and maintenance coordination.</li>
<li>Support scheduling and allocation of instructors and guest groups.</li>
<li>Act as escalation point for operational issues, guest concerns, and safety matters.</li>
<li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li>
</ul>
</li>
</ol>
<br>
<br> 4.Leadership s Team Development
<ol>
<li>
<ul>
<li>Provide on-the-job coaching and mentoring to junior instructors.</li>
<li>Support performance improvement and skill development within the team.</li>
<li>Ensure consistency in training delivery, guest engagement, and safety standards.</li>
<li>Contribute to building a strong, professional, and safety-driven team culture.</li>
</ul>
</li>
</ol>
<br>
<br>
5.Health, Safety, Environment s Quality
<ol>
<li>
<ul>
<li>Ensure safety remains the highest priority across all water sports activities.</li>
<li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li>
<li>Conduct regular safety checks, audits, and equipment inspections.</li>
<li>Promote environmental awareness and responsible marine interaction practices.</li>
<li>Ensure strict adherence to company and regulatory safety standards at all times.</li>
</ul>
</li>
</ol>
<br>
<br>
6.Policies, Procedures s Reporting
<ol>
<li>
<ul>
<li>Follow and enforce all company policies, SOPs, and operational guidelines.</li>
<li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li>
<li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li>
</ul>
</li>
</ol>
<br>
<br>
7.Continuous Improvement
<ol>
<li>
<ul>
<li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li>
<li>Contribute to the development of new water sports programs and experiences.</li>
<li>Support innovation in activity delivery and guest engagement strategies.</li>
</ul>
</li>
</ol>
<br>
<br>
Job Requirements
<p><strong>Qualifications s Experience</strong></p><br><br>
<br>
<br>
<ol>
<li>
<ul>
<li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li>
<li>Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li>
<li>Proven experience delivering multiple water sports disciplines.</li>
<li>Experience in a supervisory or senior instructor role is highly preferred.</li>
<li>Valid First Aid and CPR certification (up to date).</li>
<li>Strong understanding of water safety, rescue techniques, and risk management.</li>
</ul>
</li>
</ol>
<br>
<br>
Core Competencies
<ol>
<li>
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication skills in English; Arabic is an advantage.</li>
<li>High-level guest service mindset with luxury hospitality awareness.</li>
<li>Strong decision-making skills, especially under pressure.</li>
<li>Ability to manage groups and ensure safe, high-quality activity delivery.</li>
<li>Highly responsible with strong attention to safety and detail.</li>
<li>Ability to work in dynamic outdoor marine environments.</li>
<li>Professional presentation and role-model behavior at all times.</li>
<li>Strong organizational and operational coordination skills.</li>
</ul>
</li>
</ol>
<br>
<br>
Desirable Skills
<ol>
<li>
<ul>
<li>Additional water sports certifications across multiple disciplines.</li>
<li>Lifeguard or advanced rescue certifications.</li>
<li>Additional language proficiency (preferably Arabic).</li>
<li>Experience in luxury resorts or high-end tourism destinations.</li>
<li>Strong knowledge of marine environments and conservation practices.</li>
</ul>
</li>
</ol>
<br>
<br>
Job Context
<ol>
<li>
<ul>
<li>Operates within a luxury marine tourism and water sports environment.</li>
<li>Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li>
</ul>
</li>
</ol>
<br>
<br>
<ol>
<li>
<ul>
<li>Involves direct guest interaction and leadership in live operational environments.</li>
<li>Exposure to changing weather and marine conditions is expected.</li>
</ul>
</li>
</ol>
<p><span>Plays</span><span>a</span><span>key</span><span>leadership</span><span>role</span><span>in</span><span>delivering</span><span>safe,</span><span>premium,</span><span>and</span><span>memorable</span><span>guest</span><span>experiences</span></p><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div>
<p><strong>Division: </strong>Sports and Entertainment</p>
<p><strong>Department: </strong>WAMA</p>
<p><strong>Company: </strong>Sports and Entertainment Company</p>
<p> </p>
<p> </p>
<h1>From Land to Sea – Active Experiences in Nature’s Purest Form</h1>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p>
<p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p>
<p> </p>
<p> </p>
<p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p>
<p> </p>
<p> </p>
<p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p>
<p> </p>
<p> </p>
<h1>Job Purpose</h1>
<p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p>
<p> </p>
<p> </p>
<p>This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p>
<p> </p>
<p> </p>
<h1>Key Responsibilities</h1>
<ol>
<li><strong>General Responsibilities</strong></li>
</ol>
</div>
<p><strong> </strong></p>
<div>
<ol start="2">
<li >
<ul>
<li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li>
<li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li>
<li>Mentor, coach, and support Water Sports Instructors and junior team members.</li>
<li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li>
<li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li>
<li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>2. Pre-Opening Support</h1>
<ol start="3">
<li >
<ul>
<li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li>
<li>Support the development of operational procedures, safety standards, and training materials.</li>
<li>Contribute to staff onboarding and training during the pre-opening phase.</li>
<li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>3. Operational Responsibilities (Post-Opening)</h1>
<ol start="4">
<li >
<ul>
<li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li>
<li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li>
<li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li>
<li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li>
<li>Oversee equipment readiness, inspections, and maintenance coordination.</li>
<li>Support scheduling and allocation of instructors and guest groups.</li>
<li>Act as escalation point for operational issues, guest concerns, and safety matters.</li>
<li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li>
</ul>
</li>
</ol>
</div>
<p> </p>
<div>
<h1>4. Leadership s Team Development</h1>
<ol start="5">
<li >
<ul>
<li>Provide on-the-job coaching and mentoring to junior instructors.</li>
<li>Support performance improvement and skill development within the team.</li>
<li>Ensure consistency in training delivery, guest engagement, and safety standards.</li>
<li>Contribute to building a strong, professional, and safety-driven team culture.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>5. Health, Safety, Environment s Quality</h1>
<ol start="6">
<li >
<ul>
<li>Ensure safety remains the highest priority across all water sports activities.</li>
<li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li>
<li>Conduct regular safety checks, audits, and equipment inspections.</li>
<li>Promote environmental awareness and responsible marine interaction practices.</li>
<li>Ensure strict adherence to company and regulatory safety standards at all times.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>6. Policies, Procedures s Reporting</h1>
<ol start="7">
<li >
<ul>
<li>Follow and enforce all company policies, SOPs, and operational guidelines.</li>
<li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li>
<li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>7. Continuous Improvement</h1>
<ol start="8">
<li >
<ul>
<li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li>
<li>Contribute to the development of new water sports programs and experiences.</li>
<li>Support innovation in activity delivery and guest engagement strategies.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Job Requirements</h1>
<p><strong>Qualifications s Experience</strong></p>
</div>
<p><strong> </strong></p>
<div>
<ol start="9">
<li >
<ul>
<li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li>
<li>Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li>
<li>Proven experience delivering multiple water sports disciplines.</li>
<li>Experience in a supervisory or senior instructor role is highly preferred.</li>
<li>Valid First Aid and CPR certification (up to date).</li>
<li>Strong understanding of water safety, rescue techniques, and risk management.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Core Competencies</h1>
<ol start="10">
<li >
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication skills in English; Arabic is an advantage.</li>
<li>High-level guest service mindset with luxury hospitality awareness.</li>
<li>Strong decision-making skills, especially under pressure.</li>
<li>Ability to manage groups and ensure safe, high-quality activity delivery.</li>
<li>Highly responsible with strong attention to safety and detail.</li>
<li>Ability to work in dynamic outdoor marine environments.</li>
<li>Professional presentation and role-model behavior at all times.</li>
<li>Strong organizational and operational coordination skills.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Desirable Skills</h1>
<ol start="11">
<li >
<ul>
<li>Additional water sports certifications across multiple disciplines.</li>
<li>Lifeguard or advanced rescue certifications.</li>
<li>Additional language proficiency (preferably Arabic).</li>
<li>Experience in luxury resorts or high-end tourism destinations.</li>
<li>Strong knowledge of marine environments and conservation practices.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Job Context</h1>
<ol start="12">
<li >
<ul>
<li>Operates within a luxury marine tourism and water sports environment.</li>
<li>Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li>
</ul>
</li>
</ol>
</div>
<p> </p>
<ol start="13">
<li >
<ul>
<li>Involves direct guest interaction and leadership in live operational environments.</li>
<li>Exposure to changing weather and marine conditions is expected.</li>
</ul>
</li>
</ol>
<p>Plays a key leadership role in delivering safe, premium, and memorable guest experiences</p>
</span>
<div> </div>
<div class="WordSection1">
<p ><strong>Division: </strong>Sports and Entertainment</p>
<p ><strong>Department: </strong>WAMA</p>
<p ><strong>Company: </strong>Sports and Entertainment Company</p>
<p > </p>
<p > </p>
<h1 >From Land to Sea – Active Experiences in Nature’s Purest Form</h1>
<p ><strong> </strong></p>
<p ><strong> </strong></p>
<p ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p>
<p >offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p>
<p > </p>
<p > </p>
<p >RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p>
<p > </p>
<p > </p>
<p >Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p>
<p > </p>
<p > </p>
<h1 >Job Purpose</h1>
<p >The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p>
<p > </p>
<p > </p>
<p >This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p>
<p > </p>
<p > </p>
<h1 >Key Responsibilities</h1>
<ol >
<li ><strong>General Responsibilities</strong></li>
</ol>
</div>
<p><strong><span > </span></strong></p>
<div class="WordSection2">
<ol start="2">
<li >
<ul >
<li >Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li>
<li >Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li>
<li >Mentor, coach, and support Water Sports Instructors and junior team members.</li>
<li >Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li>
<li >Support the Water Sports / Operations Manager in daily operational planning and execution.</li>
<li >Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >2.<span > </span>Pre-Opening Support</h1>
<ol start="3">
<li >
<ul >
<li >Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li>
<li >Support the development of operational procedures, safety standards, and training materials.</li>
<li >Contribute to staff onboarding and training during the pre-opening phase.</li>
<li >Support cross-functional teams to ensure readiness of all activity zones and equipment.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >3.<span > </span>Operational Responsibilities (Post-Opening)</h1>
<ol start="4">
<li >
<ul >
<li >Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li>
<li >Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li>
<li >Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li>
<li >Monitor environmental conditions and make real-time operational decisions to ensure safety.</li>
<li >Oversee equipment readiness, inspections, and maintenance coordination.</li>
<li >Support scheduling and allocation of instructors and guest groups.</li>
<li >Act as escalation point for operational issues, guest concerns, and safety matters.</li>
<li >Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li>
</ul>
</li>
</ol>
</div>
<p><strong><span > </span></strong></p>
<div class="WordSection3">
<h1 >4.<span > </span>Leadership s Team Development</h1>
<ol start="5">
<li >
<ul >
<li >Provide on-the-job coaching and mentoring to junior instructors.</li>
<li >Support performance improvement and skill development within the team.</li>
<li >Ensure consistency in training delivery, guest engagement, and safety standards.</li>
<li >Contribute to building a strong, professional, and safety-driven team culture.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >5.<span > </span>Health, Safety, Environment s Quality</h1>
<ol start="6">
<li >
<ul >
<li >Ensure safety remains the highest priority across all water sports activities.</li>
<li >Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li>
<li >Conduct regular safety checks, audits, and equipment inspections.</li>
<li >Promote environmental awareness and responsible marine interaction practices.</li>
<li >Ensure strict adherence to company and regulatory safety standards at all times.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >6.<span > </span>Policies, Procedures s Reporting</h1>
<ol start="7">
<li >
<ul >
<li >Follow and enforce all company policies, SOPs, and operational guidelines.</li>
<li >Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li>
<li >Provide regular feedback and updates to management on operations, risks, and guest experience.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >7.<span > </span>Continuous Improvement</h1>
<ol start="8">
<li >
<ul >
<li >Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li>
<li >Contribute to the development of new water sports programs and experiences.</li>
<li >Support innovation in activity delivery and guest engagement strategies.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Job Requirements</h1>
<p ><strong>Qualifications s Experience</strong></p>
</div>
<p><strong><span > </span></strong></p>
<div class="WordSection4">
<ol start="9">
<li >
<ul >
<li >Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li>
<li >Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li>
<li >Proven experience delivering multiple water sports disciplines.</li>
<li >Experience in a supervisory or senior instructor role is highly preferred.</li>
<li >Valid First Aid and CPR certification (up to date).</li>
<li >Strong understanding of water safety, rescue techniques, and risk management.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Core Competencies</h1>
<ol start="10">
<li >
<ul >
<li >Strong leadership and mentoring abilities.</li>
<li >Excellent communication skills in English; Arabic is an advantage.</li>
<li >High-level guest service mindset with luxury hospitality awareness.</li>
<li >Strong decision-making skills, especially under pressure.</li>
<li >Ability to manage groups and ensure safe, high-quality activity delivery.</li>
<li >Highly responsible with strong attention to safety and detail.</li>
<li >Ability to work in dynamic outdoor marine environments.</li>
<li >Professional presentation and role-model behavior at all times.</li>
<li >Strong organizational and operational coordination skills.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Desirable Skills</h1>
<ol start="11">
<li >
<ul >
<li >Additional water sports certifications across multiple disciplines.</li>
<li >Lifeguard or advanced rescue certifications.</li>
<li >Additional language proficiency (preferably Arabic).</li>
<li >Experience in luxury resorts or high-end tourism destinations.</li>
<li >Strong knowledge of marine environments and conservation practices.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Job Context</h1>
<ol start="12">
<li >
<ul >
<li >Operates within a luxury marine tourism and water sports environment.</li>
<li >Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li>
</ul>
</li>
</ol>
</div>
<p><strong><span > </span></strong></p>
<ol start="13">
<li >
<ul >
<li >Involves direct guest interaction and leadership in live operational environments.</li>
<li >Exposure to changing weather and marine conditions is expected.</li>
</ul>
</li>
</ol>
<p><strong><span >Plays</span><span > </span><span >a</span><span > </span><span >key</span><span > </span><span >leadership</span><span > </span><span >role</span><span > </span><span >in</span><span > </span><span >delivering</span><span > </span><span >safe,</span><span > </span><span >premium,</span><span > </span><span >and</span><span > </span><span >memorable</span><span > </span><span >guest</span><span > </span><span >experiences</span></strong></p>
</span>
<div class="WordSection1">
<p ><strong>Division: </strong>Sports and Entertainment</p>
<p ><strong>Department: </strong>WAMA</p>
<p ><strong>Company: </strong>Sports and Entertainment Company</p>
<p > </p>
<p > </p>
<h1 >From Land to Sea – Active Experiences in Nature’s Purest Form</h1>
<p ><strong> </strong></p>
<p ><strong> </strong></p>
<p ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p>
<p >offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p>
<p > </p>
<p > </p>
<p >RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p>
<p > </p>
<p > </p>
<p >Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p>
<p > </p>
<p > </p>
<h1 >Job Purpose</h1>
<p >The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p>
<p > </p>
<p > </p>
<p >This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p>
<p > </p>
<p > </p>
<h1 >Key Responsibilities</h1>
<ol >
<li ><strong>General Responsibilities</strong></li>
</ol>
</div>
<p><strong><span > </span></strong></p>
<div class="WordSection2">
<ol start="2">
<li >
<ul >
<li >Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li>
<li >Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li>
<li >Mentor, coach, and support Water Sports Instructors and junior team members.</li>
<li >Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li>
<li >Support the Water Sports / Operations Manager in daily operational planning and execution.</li>
<li >Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >2.<span > </span>Pre-Opening Support</h1>
<ol start="3">
<li >
<ul >
<li >Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li>
<li >Support the development of operational procedures, safety standards, and training materials.</li>
<li >Contribute to staff onboarding and training during the pre-opening phase.</li>
<li >Support cross-functional teams to ensure readiness of all activity zones and equipment.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >3.<span > </span>Operational Responsibilities (Post-Opening)</h1>
<ol start="4">
<li >
<ul >
<li >Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li>
<li >Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li>
<li >Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li>
<li >Monitor environmental conditions and make real-time operational decisions to ensure safety.</li>
<li >Oversee equipment readiness, inspections, and maintenance coordination.</li>
<li >Support scheduling and allocation of instructors and guest groups.</li>
<li >Act as escalation point for operational issues, guest concerns, and safety matters.</li>
<li >Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li>
</ul>
</li>
</ol>
</div>
<p><span > </span></p>
<div class="WordSection3">
<h1 >4.<span > </span>Leadership s Team Development</h1>
<ol start="5">
<li >
<ul >
<li >Provide on-the-job coaching and mentoring to junior instructors.</li>
<li >Support performance improvement and skill development within the team.</li>
<li >Ensure consistency in training delivery, guest engagement, and safety standards.</li>
<li >Contribute to building a strong, professional, and safety-driven team culture.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >5.<span > </span>Health, Safety, Environment s Quality</h1>
<ol start="6">
<li >
<ul >
<li >Ensure safety remains the highest priority across all water sports activities.</li>
<li >Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li>
<li >Conduct regular safety checks, audits, and equipment inspections.</li>
<li >Promote environmental awareness and responsible marine interaction practices.</li>
<li >Ensure strict adherence to company and regulatory safety standards at all times.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >6.<span > </span>Policies, Procedures s Reporting</h1>
<ol start="7">
<li >
<ul >
<li >Follow and enforce all company policies, SOPs, and operational guidelines.</li>
<li >Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li>
<li >Provide regular feedback and updates to management on operations, risks, and guest experience.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >7.<span > </span>Continuous Improvement</h1>
<ol start="8">
<li >
<ul >
<li >Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li>
<li >Contribute to the development of new water sports programs and experiences.</li>
<li >Support innovation in activity delivery and guest engagement strategies.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Job Requirements</h1>
<p ><strong>Qualifications s Experience</strong></p>
</div>
<p><strong><span > </span></strong></p>
<div class="WordSection4">
<ol start="9">
<li >
<ul >
<li >Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li>
<li >Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li>
<li >Proven experience delivering multiple water sports disciplines.</li>
<li >Experience in a supervisory or senior instructor role is highly preferred.</li>
<li >Valid First Aid and CPR certification (up to date).</li>
<li >Strong understanding of water safety, rescue techniques, and risk management.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Core Competencies</h1>
<ol start="10">
<li >
<ul >
<li >Strong leadership and mentoring abilities.</li>
<li >Excellent communication skills in English; Arabic is an advantage.</li>
<li >High-level guest service mindset with luxury hospitality awareness.</li>
<li >Strong decision-making skills, especially under pressure.</li>
<li >Ability to manage groups and ensure safe, high-quality activity delivery.</li>
<li >Highly responsible with strong attention to safety and detail.</li>
<li >Ability to work in dynamic outdoor marine environments.</li>
<li >Professional presentation and role-model behavior at all times.</li>
<li >Strong organizational and operational coordination skills.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Desirable Skills</h1>
<ol start="11">
<li >
<ul >
<li >Additional water sports certifications across multiple disciplines.</li>
<li >Lifeguard or advanced rescue certifications.</li>
<li >Additional language proficiency (preferably Arabic).</li>
<li >Experience in luxury resorts or high-end tourism destinations.</li>
<li >Strong knowledge of marine environments and conservation practices.</li>
</ul>
</li>
</ol>
<p > </p>
<p > </p>
<h1 >Job Context</h1>
<ol start="12">
<li >
<ul >
<li >Operates within a luxury marine tourism and water sports environment.</li>
<li >Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li>
</ul>
</li>
</ol>
</div>
<p><span > </span></p>
<ol start="13">
<li >
<ul >
<li >Involves direct guest interaction and leadership in live operational environments.</li>
<li >Exposure to changing weather and marine conditions is expected.</li>
</ul>
</li>
</ol>
<p><span >Plays</span><span > </span><span >a</span><span > </span><span >key</span><span > </span><span >leadership</span><span > </span><span >role</span><span > </span><span >in</span><span > </span><span >delivering</span><span > </span><span >safe,</span><span > </span><span >premium,</span><span > </span><span >and</span><span > </span><span >memorable</span><span > </span><span >guest</span><span > </span><span >experiences</span></p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-16&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>The candidate will be responsible for providing innovative design solutions for the packaging of antennas, RF Circuit Card Assemblies, radomes, and RF test equipment. The selected candidate will be expected to lead multidiscipline teams, provide technical oversight, delegate tasks, and work with the Engineering organization to establish technology roadmaps, enable modernization, and contribute to general innovation. In addition, the candidate will work with customer personnel and program leadership to define and refine requirements to validate hardware compliance. The candidate will be responsible for providing guidance, coaching, mentoring, and training to other employees across the business within the candidate’s areas of expertise.</p><br><br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Lead mechanical design activities involving RF hardware</p><br><br></li><li><p>Lead others by understanding team dynamics and capitalizing on team strengths while mitigating gaps</p><br><br></li><li><p>Lead trade studies to determine the best solution for complex and multifaceted problems and develop a plan forward. Convey the highest quality work while ensuring cost, schedule, and performance expectations are consistently met or exceeded.</p><br><br></li><li><p>Regularly communicate task status on complex issues and influence strategic plans across multiple teams, programs, engineering and customer leadership</p><br><br></li><li><p>Seek opportunities to fill any role necessary to help ensure business unit success</p><br><br></li><li><p>Serve as a technical resource to the organization </p><br><br></li></ul><br><p><u><b>Qualifications You Must Have</b></u></p><br><br><ul><li><p>Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior relevant experience</p><br><br></li><li><p>Experience to include any combination of the following:</p><br><br></li><li><p>Experience performing design, analysis, and/or leadership of mechanical products, preferably RF mechanical products such as circuit card assemblies, antennas, radomes, guidance sections, RF test equipment, harnesses, and interconnects throughout the product life cycle</p><br><br></li><li><p>Experience designing with three dimensional (3D) Computer Aided Design (CAD) software</p><br><br></li><li><p>Creation of Technical Data Packages (TDPs) using Geometric Dimensioning and Tolerancing (GD&T)</p><br><br></li></ul><p><br><u><b>Qualifications We Prefer</b></u></p><br><br><ul><li><p>Design experience with RF-specific products such as antennas, missile bodies, circuit card assemblies, and/or RF test chambers</p><br><br></li><li><p>Master of Science (MS) in mechanical engineering or electrical engineering</p><br><br></li><li><p>Experience serving as a Responsible Engineering Authority (REA), Control Account Manager (CAM), and/or Integrated Product Team Lead (IPTL)</p><br><br></li><li><p>Supplier management for built to print or build to specification RF products</p><br><br></li><li><p>Experience creating and presenting professional level design documentation to company leadership and program customers</p><br><br></li><li><p>Creo Simulate or ANSYS Workbench for preliminary structural and thermal analysis of design concepts</p><br><br></li><li><p>Excellent written and verbal communication skills</p><br><br></li><li><p>Failure investigation, root cause identification, and corrective action implementation</p><br><br></li><li><p>Familiarity or direct experience with RF Printed Circuit Board (PCB) material stack ups and Circuit Card Assembly (CCA) layout</p><br><br></li><li><p>One dimensional tolerance analysis for complex mechanical assemblies</p><br><br></li><li><p>Development of technical proposals, engineering project estimates, and/or white papers</p><br><br></li><li><p>Requirements verification test planning and execution</p><br><br></li></ul><p><br><u><b>What We Offer</b></u></p><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This position is an on-site role, located in Huntsville, AL and is eligible for relocation assistance.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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