Operation Manager Jobs in Saudi

Business Development Manager-???? Riyadh, Saudi Arabia<br>We are partnering with a leading Facilities Management business in Saudi Arabia that is continuing to expand its commercial team and is looking to hire an experienced Business Development Manager in Riyadh.<br>This Tech for good role is an opportunity to play a key role in driving growth across Hard FM, Soft FM, Integrated Facilities Management, Maintenance, and Technical Services while working closely with senior leadership on strategic business initiatives.<br>Responsibilities:<br>Identify, develop, and secure new business opportunities across government, semi-government, commercial, industrial, healthcare, education, and real estate sectors. Build and maintain strong relationships with key stakeholders, decision-makers, consultants, developers, and project owners. Lead the full sales cycle from prospecting and qualification through to proposal submission, negotiation, and contract award. Work closely with operations and technical teams to develop commercially competitive FM solutions. Report directly into the Founders. Develop strategic account plans to maximise revenue opportunities and client retentention. Maintain an active pipeline of opportunities and provide regular sales forecasts and market intelligence. Represent the company at industry events, exhibitions, and networking functions across Saudi Arabia. Monitor competitor activity, market trends, and emerging opportunities within the Facilities Management sector<br>Requirements:<br>4+ years of Business Development, Sales, Key Account Management, or Commercial experience within Facilities management. Strong understanding of Hard FM, Soft FM, IFM, Maintenance, MEP, Cleaning, Security, Landscaping, or Technical Services. Proven track record of winning new business and managing large client relationships Experience preparing proposals, tenders, commercial offers, and contract negotiations. Established network across Riyadh and wider Saudi Arabia is highly desirable. Strong communication, presentation, and stakeholder management skills. Arabic and English fluency. Drivers license required.<br>Preferred Backgrounds, candidates currently or previously working within:<br>Facilities Management Building Maintenance Property services.<br>Additional Information:<br>Salary: 15-20K SAR a month + a generous commission scheme!2 stage interview process and an urgent hire!<br>If this sounds like you, apply below!

Job Summary: The Talent Acquisition Manager is responsible for developing and executing effective recruitment strategies to attract top talent across all departments. This role oversees the full recruitment lifecycle, builds strong partnerships with hiring managers, enhances employer branding, and ensures a smooth and efficient hiring process aligned with the company’s strategic goals.<br>Key Responsibilities:Recruitment Strategy & Planning Develop and implement innovative sourcing strategies to meet hiring needs across the organization. Forecast future talent needs in collaboration with business leaders and workforce planning.<br>Team Leadership & Operations Lead and mentor the talent acquisition team, ensuring performance goals are met. Establish KPIs to track recruitment efficiency and continuously improve processes.<br>Sourcing & Selection Manage the end-to-end recruitment process for key and executive roles. Oversee candidate sourcing, screening, interviewing, and offer negotiations. Ensure consistent, inclusive, and legally compliant hiring practices.<br>Stakeholder Collaboration Partner with department heads to understand hiring needs and candidate profiles. Provide strategic talent market insights and consult on best practices.<br>Employer Branding & Candidate Experience Promote the company’s employer brand through social media, events, and partnerships. Drive a positive and engaging candidate experience from application to onboarding.<br>Technology & Reporting Optimize the use of applicant tracking systems (ATS) and other HR tech tools. Generate and analyze recruitment reports, metrics, and dashboards.<br>Qualifications & Experience:Bachelor’s degree in Human Resources, Business Administration, or related field.+5 years of experience in talent acquisition or recruitment, with at least 2 years in a leadership role. Proven track record of managing full-cycle recruitment in a fast-paced environment. Strong knowledge of sourcing techniques, recruitment marketing, and HR best practices. Experience with ATS platforms and HR analytics. Excellent communication, negotiation, and stakeholder management skills.

<p>As Front Office Manager at Mansard Riyadh, a Radisson Collection Hotel , you will lead the Front Office operation, ensuring every guest enjoys a seamless and sophisticated journey from arrival through departure. You will be responsible for creating warm, personalised, and memorable luxury experiences that reflect the Radisson Collection brand promise, while maintaining the highest standards of hospitality, operational excellence, and service quality. This role requires a guest-focused leader who is passionate about luxury hospitality, thrives in a refined urban luxury environment, and inspires the Front Office team to deliver exceptional service while driving operational efficiency and guest satisfaction.</p><p><b><br></b></p><p><b>What You'll Do</b></p><p>Front Office Operations Management</p><ul><li>Oversee all daily Front Office operations including Reception, Guest Services, Concierge, Bell Desk, and arrival/departure experiences.</li><li>Ensure smooth, efficient, and personalised guest journeys aligned with Radisson Collection luxury standards.</li><li>Maintain exceptional service delivery across every guest touchpoint.</li><li>Ensure operational readiness, continuous process improvement, and adherence to established Front Office procedures and service standards.</li></ul><p>Guest Experience &amp; Service Excellence</p><ul><li>Deliver personalised and memorable guest experiences that embody the Radisson Collection philosophy of exceptional luxury and local character.</li><li>Act as a visible ambassador of the hotel, building strong relationships with guests, VIPs, and long-stay residents.</li><li>Handle guest feedback, service recovery, and complaints professionally to ensure complete guest satisfaction.</li><li>Continuously identify opportunities to elevate the guest experience and exceed expectations.</li></ul><p>Team Leadership &amp; Development</p><ul><li>Recruit, train, coach, and develop a high-performing Front Office team.</li><li>Lead daily briefings, departmental meetings, coaching sessions, and performance reviews.</li><li>Foster a culture of accountability, collaboration, professionalism, and genuine hospitality.</li><li>Support employee engagement, succession planning, and continuous learning initiatives.</li></ul><p>Operational &amp; Commercial Performance</p><ul><li>Monitor Front Office performance against operational and guest satisfaction KPIs.</li><li>Drive upselling opportunities, room revenue optimisation, and loyalty programme enrolments.</li><li>Collaborate closely with Reservations, Revenue Management, Sales, Finance, and other operational departments.</li><li>Ensure effective workforce planning, scheduling, and productivity management.</li></ul><p>Systems, Standards &amp; Compliance</p><ul><li>Ensure accurate and efficient use of the Property Management System (PMS) and Front Office technologies.</li><li>Maintain compliance with Radisson Hotel Group brand standards, hotel policies, and operational procedures.</li><li>Ensure adherence to local regulations, health &amp; safety requirements, and security standards.</li><li>Support internal audits, quality assurance initiatives, and continuous operational improvements.</li></ul><p>Collaboration &amp; Luxury Guest Journey</p><ul><li>Partner closely with Housekeeping, Food &amp; Beverage, Engineering, Security, and other departments to deliver a seamless luxury guest experience.</li><li>Coordinate VIP arrivals, special occasions, group movements, and bespoke guest requests.</li><li>Contribute to creating a distinctive luxury hotel culture that reflects the elegance, heritage, and service excellence of Mansard Riyadh, a Radisson Collection Hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National with 6 10+ years of progressive Front Office experience , including leadership roles Experience within luxury hotels, resorts, or lifestyle hospitality environments Strong understanding of Front Office operations, guest experience, and luxury service standards Previous experience in pre-opening or resort environments is highly desirable Excellent leadership, communication, and team development skills Strong problem-solving abilities with a guest-first mindset Experience with PMS systems and operational reporting Hospitality Management degree or relevant qualification preferred Ability to thrive in a remote resort environment with a hands-on leadership approach Ideal Profile: A passionate Saudi hospitality leader who combines strong operational expertise with a genuine commitment to creating exceptional guest experiences and developing local talent.</p>

Boutique Manager - Saudi<br>Mission:Boutique managers are responsible for the general management of a retail store also in charge of overseeing the sales, operations, asset protection, and human resources functions of a boutique to ensure a positive client experience and maximum profitability.<br>Key Responsibilities:<br>Achieve Sales Target Responsible for daily/weekly/monthly sales goal achievement. Develop new customer. Work with Marketing Dept. to develop and perform store promotion. Customer Service Maintain good relationship with customers. Defective product follows up with customer service department and customers. Handle customers complain. People Management Appropriate manpower plan to keep efficient productivity. Develop sales’ potential and boost sales’ morale and performance. Monitor and coaching sales to achieve counter sales and non-sales objectives of counter. A Quarterly performance review and follow up. Training and Development Product, counter SOP and Brand training for new joiners, periodically check by professional knowledge test. All the team to complete the e Learning and to get specialist certificate. Deliver company policy to Sales through communication. Inventory Control and Brand Image Maintenance Control inventory with reasonable amount and good assortment/quality for new/promotion/hot products. Maintain brand image in comply with company instruction. Any other requirements as per company needs & requests. Requirements Bachelor’s degree Or diploma.4 years working experience and 2 years management experience in Retail Business related area. Customer-oriented and friendly. High communication skills, reliable and capable of teamwork. Fluent in MS Office applications. Ability to manage and work in a team, deliver objectives and targets. Work under high pressure. Passion/Responsible/Aggressive. Strong communication skills in Arabic & English.

<p>Raffles The Red Sea is seeking a highly skilled and experienced Credit Manager to join our team in Umluj, Saudi Arabia. As the Credit Manager, you will play a crucial role in managing the hotel's credit operations, ensuring financial stability, and maintaining positive relationships with our esteemed clientele. Develop and implement credit policies and procedures to minimize financial risks Analyze credit applications and assess creditworthiness of corporate clients and travel agencies Manage accounts receivable and oversee debt collection processes Collaborate with sales and finance teams to establish credit limits and terms for clients Monitor and report on credit portfolio performance, identifying trends and potential risks Negotiate payment plans and resolve disputes with delinquent accounts Ensure compliance with local and international financial regulations Prepare regular financial reports and presentations for senior management Implement and maintain credit management software systems Train and supervise credit department staff Stay updated on industry trends and best practices in credit management</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Finance, Accounting, or related field Minimum 5 years of experience in credit management, preferably in the hospitality industry Professional certifications such as Certified Credit Professional (CCP) or Certified Credit Executive (CCE) preferred Strong knowledge of financial analysis and credit risk assessment techniques Proficiency in accounting software, Microsoft Office Suite, and CRM systems Experience with international clientele and understanding of global financial practices Familiarity with Saudi Arabian financial laws and regulations Excellent analytical and problem-solving skills Strong leadership and team management abilities Exceptional communication and negotiation skills Ability to work under pressure and meet deadlines in a fast-paced environment Fluency in English; knowledge of Arabic is a plus</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the Assistant Housekeeping Manager you bring an unparalleled commitment to excellence, a detail-driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team. Assists with overseeing Housekeeping operations. Operate within departmental budgets through effective stock and cost controls and well managed schedules. Support departmental targets and objectives, work schedules, budgets, policies and procedures. Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork. Ensure team members have an up-to-date knowledge of all room categories and amenities. Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers. Ensure staffing levels cover business demands. Ensure ongoing training to support the Housekeeping Manager. Ensure communication meetings are conducted and post-meeting minutes generated. Manage staff performance issues in compliance with company policies and procedures. Assist other departments wherever necessary. Support managing, training and developing the team. Ensure effective communication, including coaching and performance management. Follows departmental policies and procedures. Reports necessary maintenance items. Follow all safety and sanitation policies. Practices Yes I Can attitude Adheres to Rezidor s Responsible Business ethics</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 4 6 years of experience in hotel housekeeping operations, with at least 2 years in a supervisory or assistant managerial role</li><li>Strong knowledge of housekeeping standards, hygiene, and safety procedures across guest rooms, public areas, back-of-house, and F&amp;B outlets</li><li>Demonstrated ability to manage high-volume operations, ensuring consistent quality during peak occupancy</li><li>Experience in overseeing room attendants, public area teams, and F&amp;B cleaning teams</li><li>Strong skills in room inspections, public area inspections, and quality audits</li><li>Hands-on experience with linen, uniform, and inventory management in a large operation</li><li>Ability to support manpower planning, duty rosters, and productivity control for large teams</li><li>Experience assisting with training, onboarding, coaching, and performance management</li><li>Strong leadership, communication, and coordination skills across departments</li><li>Ability to work under pressure, meet deadlines, and maintain standards in a fast-paced environment</li><li>Proficient in hotel systems (Opera or similar PMS preferred) and basic MS Office</li><li>Good command of spoken and written English; additional languages are an advantage</li><li>High attention to detail, strong organizational skills, and a guest-focused mindset</li><li>Ability to work flexible schedules, including weekends and public holidays</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

Job Title: Project & Transformation Senior Manager Department: Global Payment Solutions (GPS) Group: Corporate & Instituational Banking Location: Riyadh, Saudi Arabia<br><br>Core Responsibilities: <br>Implements strategic projects in line with the divisions objectives. Assists Business case approvals for Strategy projects of GPS. Supports the development of the workforce plan for the department by providing inputs on own Units workforce forecasts Implement GPS initiatives related and coordinate with IT, FCD, HR, Operations, etc. on project related functions. Help in setting up project management framework for executing GPSprojects. Analyze & streamline GPS projects optimization. Delivers prioritization of projects in line with GPS strategy. Monitor & control projects execution by IT. Assist in development & review of Annual Technology Plan (ATP) for Group/Local IT related projects. Undertakes End to end project governance starting from initiation till commercialization & roll out. Performs Maintenance & management of CRM and CCM system related to GPS functions. Publish monthly proper management dashboards.<br><br>Role Requirments:10 years of experiance in project management and Transformation. Strong English and Arabic communication skills.bachelors or masters degree in Technolgy / MIS or any relavant major.

Who we are:Albawani is one of the leading construction and contracting companies in Saudi Arabia. Established in 1991, the company has grown from a small civil works contractor into a major diversified group with operations across construction, infrastructure, engineering, water and power, and industrial services. Headquartered in Riyadh, Albawani is recognized for delivering large-scale commercial, healthcare, educational, and government projects throughout the Kingdom. Albawani is known for its strong commitment to quality, safety, and innovation, holding several international ISO certifications and a Class-1 contractor ranking in Saudi Arabia.<br>Job Title: Internal Audit Manager Department: Internal Audit Role Purpose:The Manager, Internal Audit, plays a key role in leading and managing the execution of the annual internal audit plan. This role involves overseeing a team of internal auditors, providing strategic direction for audits, ensuring quality assurance, and contributing to the development and continuous improvement of the internal audit function. The Manager will work closely with the Director, Internal Audit, and present audit reports and findings to the CAE.<br>Key Duties & Responsibilities:Ensure timely implementation of ARC decisions relevant to department and report monthly on decision status. Deliver assigned portion of annual plan on time Approve and review all audit programs. Manage audit cycle time and budget vs. actual. Attendance and Working Hours Compliance. Monitor ARC-related actions within the department and provide monthly updates on progress and completion status. Complete all assigned audits from the annual plan within the scheduled timeframe. Ensure quality and relevance of audit programs by reviewing and formally approving them before execution. Track audit engagements to ensure they are delivered within planned timelines and budget. Maintain consistent adherence to approved attendance schedules and working hours. Ensure supervised audits meet internal audit standards and perform regular QA reviews to confirm compliance. Fulfill annual professional education requirements and actively share knowledge through at least two team sessions. Collect stakeholder feedback on completed audits and maintain a minimum satisfaction score of 75%. Achieve planned CPE 40 hours and Conduct 2 training/knowledge-sharing sessions per year.<br>Job Requirements:Minimum 10 years of audit experience, preferably in construction or project-based industries. Strong knowledge of internal controls, risk management, and audit methodologies. Experience with ERP systems (e.g., SAP, Oracle). Bachelor’s degree in Accounting, Finance, or related field. CIA certificate is a must.

Company Description Aldoliaa Investment Co (AIC) is a Saudi limited liability endowment company established in 2013 under the regulatory framework for endowment companies issued by the Saudi Ministry of Commerce. AIC is responsible for managing and growing the endowed assets of the Mohammed Ibrahim Al Subeaei Waqf. The company follows a professional and balanced investment approach that aims to increase asset value annually while generating sustainable returns. These returns are directed to charitable and philanthropic initiatives in accordance with the founder’s will. AIC offers a mission-driven work environment that combines financial excellence with social impact.<br>Role Description This is a full-time, on-site Accounting Manager role based in Riyadh. The Accounting Manager will oversee day-to-day accounting operations, including managing general ledger activities, supervising journal entries, and ensuring timely and accurate month-end and year-end closing. The role includes preparing, reviewing, and analyzing financial statements in compliance with relevant accounting standards and internal policies. The Accounting Manager will monitor and control fixed assets, including capitalization, depreciation, and disposals, and ensure proper documentation and reconciliations. The individual will also support budgeting and forecasting, perform variance and trend analysis, coordinate with internal and external auditors, and implement process improvements and internal controls to enhance financial accuracy and efficiency.<br>Qualifications<br> Strong proficiency in preparing, reviewing, and analyzing Financial Statements and related reports. Advanced Analytical Skills to interpret financial data, identify trends, and support decision-making. Hands-on experience with Journal Entries (Accounting), general ledger management, and account reconciliations. Solid foundation in Finance, including budgeting, forecasting, and cash flow monitoring. Practical knowledge in managing Fixed Assets, including capitalization, tracking, and depreciation. Bachelor’s degree in Accounting, Finance, or a related field; a professional certification (e.g., CPA, CMA, SOCPA) is an advantage. Proficiency with accounting software and ERP systems, as well as strong Excel skills. Familiarity with Saudi accounting and regulatory requirements; experience in endowment, investment, or asset management environments is a plus. Excellent attention to detail, strong organizational skills, and the ability to manage multiple priorities and deadlines. Clear and professional communication skills and the ability to work effectively with cross-functional teams and stakeholders.

Business Development Manger- JD<br>About Feizo Design Feizo Design is a premier luxury interior design and fit-out firm headquartered in Saudi Arabia. Led by principal designer Mr. Yaser Alfayzo, the company delivers bespoke design solutions for high-end residential, commercial, and hospitality projects across the Kingdom. Our work is defined by uncompromising quality, refined aesthetics, and seamless project execution from concept to handover.<br>As we scale our operations and expand our client portfolio, we are seeking a results-driven Business Development Manager to spearhead our business development efforts and establish Feizo Design as the go-to partner for luxury fit-out in the region.<br>Role Overview The Business Development Manager will be responsible for driving new business acquisition, nurturing key client relationships, and developing a strong pipeline of luxury interior design and fit-out projects. This role is central to Feizo Design's commercial growth strategy and requires a confident, well-networked professional who understands the Saudi market deeply particularly within the real estate, hospitality, and commercial development sectors.<br>Key Responsibilities<br>• Identify and pursue new business opportunities in the luxury residential, commercial, and hospitality segments across Saudi Arabia.• Build and manage a strong project pipeline, from initial prospecting through to signed contracts.• Present Feizo Design's portfolio and services to prospective clients, developers, and real estate firms with a compelling, consultative approach.• Develop and execute strategic sales plans aligned with the company's revenue and growth targets.• Meet and exceed monthly, quarterly, and annual sales targets as agreed with management.• Maintain and deepen relationships with an existing network of real estate developers, property owners, PMCs, and corporate clients in the KSA market.• Act as the primary point of contact for key accounts, ensuring high levels of client satisfaction throughout the engagement.• Prepare and deliver tailored proposals, presentations, and commercial offers in coordination with the design and operations teams.• Monitor market trends, competitor activity, and emerging opportunities within the interior design and fit-out sector.• Identify strategic partnerships with architects, consultants, real estate agencies, and developers that can generate referral business.• Collaborate closely with the design, project management, and finance teams to ensure proposals are technically sound and commercially viable.• Maintain accurate and up-to-date CRM records, pipeline data, and sales reports.• Provide weekly and monthly sales performance reports to the Business Operations Director.• Support contract negotiations and closing activities alongside the leadership team.<br>Qualifications & Requirements• Bachelor's degree in Business Administration, Marketing, Architecture, Interior Design, or a related field.• A PMP certification or equivalent project/commercial qualification is an advantage.• Minimum 7 years of total sales experience, with at least 5 years in the Saudi Arabian interior design, fit-out, or construction industry.• Proven and demonstrable track record of closing high-value projects in the luxury residential, commercial, or hospitality sectors.• Hands-on experience working with or selling to real estate developers, property management companies, hospitality groups, and corporate clients in the KSA market.• Strong, established local network within the Saudi real estate, commercial development, and construction ecosystem, particularly in the Eastern Province and/or Riyadh.• Existing relationships with decision-makers at real estate developers, PMCs, hospitality operators, or government-related entities is a critical requirement.• Deep understanding of the Saudi market dynamics, procurement processes, and client culture.• Excellent communication and presentation skills in Arabic and English (both written and spoken).• Strong negotiation and commercial acumen with the ability to structure complex deals.• Must hold a valid, transferrable Iqama in Saudi Arabia.• Must be available to join immediately or within a short notice period.<br> send your cv to : hr@byfeizo.com

The Retail Operations Manager is responsible for overseeing the day-to-day operations and commercial performance of the retail business. The role ensures efficient store operations, excellent customer service, effective inventory management, achievement of sales targets, and compliance with company policies and standards.<br>The position will lead the retail team, optimize operational processes, monitor sales and stock performance, and identify opportunities to improve revenue, profitability, and customer experience.<br>Key Responsibilities1. Retail Operations Manage and oversee daily retail operations to ensure smooth and efficient store performance. Ensure all retail activities are conducted in accordance with company policies, procedures, and operational standards. Develop and implement operational procedures to improve efficiency and productivity. Ensure the retail area is well organized, properly stocked, and presented to a high standard. Monitor opening, closing, cash handling, and daily operational procedures.2. Sales & Commercial Performance Develop and implement strategies to achieve sales and profitability targets. Monitor daily, weekly, and monthly sales performance and identify areas for improvement. Analyze sales trends, customer behavior, and product performance. Develop promotional activities and sales initiatives in coordination with the Marketing team. Identify opportunities to increase revenue through upselling, cross-selling, promotions, and new product offerings. Prepare regular sales and performance reports for management.3. Inventory & Stock Management Oversee inventory management, stock availability, and replenishment. Maintain appropriate stock levels based on sales trends and business requirements. Monitor stock movements, transfers, damages, returns, and shrinkage. Conduct and oversee regular stock counts and inventory audits. Coordinate with suppliers and the procurement team regarding orders, deliveries, and product availability. Identify slow-moving and obsolete stock and recommend appropriate actions.4. Team Management Lead, supervise, and motivate the retail team to achieve operational and sales objectives. Set clear performance expectations and monitor individual and team KPIs. Prepare staff schedules and ensure adequate staffing coverage. Conduct regular team meetings and provide coaching and development. Support recruitment, onboarding, training, and performance evaluations of retail employees. Ensure employees maintain high standards of customer service and professional conduct.5. Customer Experience Ensure customers receive a high-quality and consistent shopping experience. Monitor customer feedback and resolve complaints or service issues promptly. Identify opportunities to improve the customer journey and overall retail experience. Ensure products, displays, pricing, and promotions are accurately presented.6. Visual Merchandising & Store Standards Ensure products are displayed attractively and according to company guidelines. Maintain appropriate product placement, pricing, signage, and promotional displays. Work with Marketing and Commercial teams on seasonal campaigns and promotional activities. Ensure the retail environment is clean, organized, safe, and visually appealing.7. Financial & Administrative Responsibilities Monitor retail revenue, expenses, margins, and profitability. Control operational costs while maintaining service and quality standards. Monitor cash reconciliation and ensure proper handling of payments. Review and approve operational documentation in accordance with company procedures. Support budgeting and forecasting activities for the retail operation.8. Compliance & Risk Management Ensure compliance with company policies, health and safety requirements, and applicable regulations. Maintain accurate operational and inventory records. Identify operational risks and implement corrective actions. Ensure appropriate procedures are followed for cash handling, stock control, and loss prevention.<br><br>Qualifications Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. Professional certification in Retail Management or Operations is an advantage.<br>Experience Minimum 5–7 years of experience in retail operations, with at least 2–3 years in a managerial or supervisory role. Experience managing retail teams and multi-category product operations. Strong experience in sales, inventory management, customer service, and operational planning. Experience in sports, fitness, leisure, lifestyle, or hospitality retail is preferred.<br>Skills & Competencies Strong leadership and people-management skills. Excellent sales and commercial awareness. Strong inventory and stock management knowledge. Excellent customer service skills. Strong analytical and problem-solving abilities. Good financial and budgeting skills. Excellent communication and negotiation skills. Ability to manage multiple priorities in a fast-paced environment. Strong knowledge of MS Office, particularly Excel. Experience with POS and inventory management systems. Strong organizational and time-management skills. Ability to work flexible hours, including weekends and holidays when required.<br>Languages Arabic: Preferred English: Fluent / Professional proficiency<br>Working Conditions The role is primarily based within the retail facility and requires regular interaction with customers, employees, suppliers, and management. Flexible working hours, including evenings, weekends, and public holidays, may be required based on business needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.<br>Key job responsibilities<br>We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for:<br>Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations:<br>Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.<br>Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.<br>Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.<br>Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.<br>Stand-in for Area Manager.<br>- Bachelor's degree in Executive Assistant or Business Administration<br>- Bachelor's degree<br>- Speak, write, and read fluently in English<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4 class=\"margin_top_25\" style=\"color: #4d5056;\">J<b>ob Purpose</b></h4> <div class=\"custom-editor-field white-space-normal word-break word-break-word\" style=\"color: #4d5056;\"> <p style=\"color: #4d5056;\">Develop the team to execute the best picking and delivery journey for the best result outcome for our customers</p> <p style=\"color: #4d5056;\"><b><span style=\"color: gray;\">Key Accountabilities</span></b></p> <ul> <li>Supervises and monitors duty schedule including timing and personal hygiene.</li> <li>Executes the best utilization of pickers, admins, and drivers, follow pick-rate and on time handover and delivery.</li> <li>Collaborates with store operations team for replenishment and availability.</li> <li>Trains the team for the best follow of procedures.</li> <li>Ensures delivering daily targets and KPIs</li> <li>Ensure availability of assets and consumables ( bags , boxes, picking devices &hellip; )</li> <li>Communicates with area operations lead on daily operations and needs.</li> <li><b><span style=\"color: gray;\">Communicate with service desk for any escalations disrupting the operation</span></b></li> </ul> <p>&nbsp;</p> </div></p>

<p><p><b>Job Purpose</b></p> <p><span style=\"font-size: 10.0pt; line-height: 107%;\">Develop the team to execute the best picking and delivery journey for the best result outcome for our customers</span></p> <p><span style=\"font-size: 10pt;\"><b><span style=\"line-height: 107%; font-family: Avenir, sans-serif; color: gray;\">Key Accountabilities</span></b></span></p> <ul> <li>Supervises and monitors duty schedule including timing and personal hygiene.</li> <li>Executes the best utilization of pickers, admins, and drivers, follow pick-rate and on time handover and delivery.</li> <li>Collaborates with store operations team for replenishment and availability.</li> <li>Trains the team for the best follow of procedures.</li> <li>Ensures delivering daily targets and KPIs</li> <li>Ensure availability of assets and consumables ( bags , boxes, picking devices &hellip; )</li> <li>Communicates with area operations lead on daily operations and needs.</li> </ul> <p><b><span style=\"line-height: 107%; font-family: Avenir, sans-serif; color: gray;\"><span style=\"font-size: 11.0pt; line-height: 107%;\">Communicate with service desk for any escalations disrupting the operation</span></span></b></p></p>

We are seeking a dedicated and customer-focused Account Manager to join our Sales Department at Ninja. The Account Manager will be responsible for maintaining relationships with existing partner restaurants, ensuring their satisfaction and success on the Ninja platform. The ideal candidate possesses strong communication skills, attention to detail, and a proactive approach to account management.<br><br>Key Responsibilities:<br><br>Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales Cross-selling NCR products and monitor ROI for partners Maintain accurate records of partner interactions, communications, and performance using CRM software Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners<br><br><br>Requirements<br><br>Bachelor's degree in Business Administration, Marketing, or a related field3 years of experience in account management, customer service, or sales roles Strong communication, negotiation, and relationship-building skills Ability to multitask, prioritize, and manage time effectively in a fast-paced environment Proficiency in CRM software and Microsoft Office Suite A proactive and solution-oriented approach to problem-solving

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>KEY RESPONSIBILITIES</b></p><p><b>Consulting Engagement Oversight</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as SATCO's primary point of contact with the external consulting firm throughout the engagement</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluate consulting deliverables for quality, practical implementability, and alignment with SATCO's operational reality</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Challenge consulting recommendations where they do not account for KSA regulatory requirements, divisional complexity, or organizational readiness</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure knowledge transfer from the consulting team to SATCO's internal HR function</p><p><b>Implementation &amp; Change Management</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and execute the implementation roadmap for all 8 workstreams post-consulting engagement</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead organizational change management to drive adoption across SATCO's business divisions (construction, aviation, facility management, and infrastructure)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage stakeholder resistance, build coalition support, and secure executive sponsorship for transformation initiatives</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design and deliver communication and training programs to support adoption at all organizational levels</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish governance structures, implementation milestones, and progress reporting for the Managing Partner and senior leadership</p><p><b>Regulatory Compliance &amp; KSA Alignment</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure all implemented frameworks comply with Saudi Labor Law, GOSI regulations, Saudization/Nitaqat requirements, and relevant Ministry of Human Resources directives</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Adapt consulting deliverables to reflect KSA-specific regulatory requirements where the consulting firm's frameworks are based on international standards</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stay current with regulatory changes and advise on implications for SATCO's HR architecture</p><p><b>Sustainability &amp; Continuous Improvement</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build internal capability within SATCO's HR team to own and operate the new frameworks independently</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish metrics and monitoring mechanisms to measure adoption, effectiveness, and ROI of each workstream</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and address implementation gaps, process breakdowns, and areas requiring recalibration</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop a long-term HR strategy roadmap that builds on the transformation outcomes</p><p><b>4. CANDIDATE REQUIREMENTS</b></p><p><b>Essential Qualifications</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or related field</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional HR certification (CIPD, SHRM-SCP, or equivalent) at senior level</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 15 years of progressive HR experience, with at least 5 years at HR Director level or above in a large, complex organization (1,000+ employees)</p><p><b>Essential Experience</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recent KSA operational experience (within the last 3 years) with demonstrated knowledge of current Saudi Labor Law, GOSI, Saudization/Nitaqat requirements, and Ministry of Human Resources regulations. This is non-negotiable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of leading or implementing at least 4 of the 8 transformation workstreams listed above, particularly Total Rewards (mandatory) and Job Architecture/Grading</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct experience managing or overseeing external consulting engagements in HR transformation, including evaluating deliverables and driving post-engagement adoption</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Multi-division or multi-entity HR transformation experience, where frameworks were harmonized across fundamentally different business units operating under a single corporate umbrella</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience implementing HR frameworks at enterprise scale (not just supporting or participating in cycles designed by others)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to operate at executive/C-suite level, with credibility to influence senior leadership and drive adoption across resistant divisions</p><p><b>Desirable Experience</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in construction, engineering, aviation, or facility management sectors</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with Hay/Korn Ferry, Mercer, or other established job evaluation methodologies</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with leadership assessment tools and 360-degree feedback instruments</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Background in GCC markets beyond KSA (UAE, Qatar, Oman, Bahrain)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prior experience at a major HR consulting firm (Big 4, Korn Ferry, Mercer, Willis Towers Watson, Aon) is a significant advantage for consulting oversight</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Arabic language proficiency (advantageous but not required)</p><p><b>Competencies</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Change leadership: ability to drive organizational adoption of new frameworks against institutional resistance, not just design change management plans</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technical HR depth: sufficient expertise to evaluate whether a consulting deliverable is practically implementable, not just theoretically sound</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder authority: commands respect at C-suite level through track record and presence, not just functional expertise</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Program governance: structures complex, multi-workstream implementation programs with clear milestones, dependencies, and accountability</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Consulting management: knows how consultants work, where they add value, and where their deliverables need to be challenged or adapted</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cultural intelligence: navigates Saudi Arabia's business culture, regulatory environment, and workforce dynamics with confidence</p><p><br></p><p> </p><p><b>5. IMPORTANT CLARIFICATIONS FOR RECRUITERS</b></p><p>To ensure alignment between candidate profiles and role requirements, please note the following:</p><p><br></p><p> <b>THIS ROLE IS</b></p><p> <b>THIS ROLE IS NOT</b></p><p> An implementation and change leadership position — driving adoption of consultant-designed frameworks</p><p> A framework design role — the consulting firm handles assessment, benchmarking, and framework design</p><p> A senior strategic role requiring executive-level authority and organizational influence</p><p> An HR Business Partner or HR Manager role that supports and advises business leaders on operational HR</p><p> A transformation director position requiring deep technical knowledge across multiple HR disciplines</p><p> A generalist HR role where broad but shallow experience across HR operations is sufficient</p><p> A role requiring current, hands-on KSA regulatory experience (post-2021 labor reforms)</p><p> A role where historical or adjacent GCC experience (e.g., Qatar or UAE only) is sufficient</p><p> A role requiring experience managing consulting engagements and evaluating deliverables</p><p> A role where the candidate simply implements instructions from the consulting firm without critical evaluation</p><p> </p><p>Candidates who are primarily HR Business Partners, HR Managers for small operations (under 500 employees), or HR generalists without demonstrated technical depth in the transformation workstreams are unlikely to meet the requirements of this role. We are seeking candidates who have designed and implemented HR frameworks at enterprise scale, not candidates who have participated in or supported processes designed by others.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>1. PURPOSE OF THE ROLE</b></p><p>SATCO is undertaking a comprehensive HR Transformation program across 8 workstreams, delivered by an external consulting firm. The HR Change Director will own the post-engagement implementation: ensuring all consulting deliverables are adopted, embedded, and sustained across SATCO's business divisions.</p><p>This is not a framework design role. The consulting partner will assess current state, benchmark, and design the target frameworks. The HR Change Director's mandate begins where the consulting engagement ends. The successful candidate will receive the consulting deliverables, evaluate their practical implementability, drive organizational adoption, manage resistance, and ensure long-term sustainability of the new HR architecture.</p><p>The role requires a senior HR leader who combines deep technical understanding of the transformation workstreams with the organizational authority and change leadership capability to drive adoption across a diversified conglomerate operating in Saudi Arabia's regulatory environment.</p><p><b>2. TRANSFORMATION SCOPE</b></p><p>The HR Transformation program comprises 8 workstreams. The HR Change Director must have sufficient technical depth in each area to evaluate consulting deliverables, identify practical implementation challenges, and drive adoption:</p><p><br></p><p> <b>#</b></p><p> <b>Workstream</b></p><p> <b>Scope</b></p><p> 1</p><p> <b>Job Architecture &amp; Grading</b></p><p> Enterprise-wide job evaluation framework, job families, grading structure, and role leveling across all divisions</p><p> 2</p><p> <b>Succession Planning</b></p><p> Succession planning framework, high-potential identification, leadership pipeline development, and bench-strength analytics</p><p> 3</p><p> <b>HR Policies Review</b></p><p> Comprehensive review and alignment of HR policies with Saudi Labor Law, GOSI regulations, Saudization requirements, and corporate governance standards</p><p> 4</p><p> <b>Total Rewards</b><i> (Mandatory)</i></p><p> Total compensation framework including base salary structures, market benchmarking, benefits architecture, and pay equity analysis</p><p> 5</p><p> <b>Organization Health Check</b></p><p> Organizational effectiveness diagnostic, structural optimization, spans and layers analysis, and culture assessment</p><p> 6</p><p> <b>Senior Leadership Assessments</b></p><p> Assessment of 25 senior leaders across 3 tiers using validated assessment tools, 360-degree feedback, and competency-based evaluation</p><p> 7</p><p> <b>KPI Scorecards</b></p><p> Development of KPI scorecard libraries for 250+ roles, cascading from corporate strategy to individual performance measures</p><p> 8</p><p> <b>Bonus &amp; Merit Framework</b></p><p> Merit increase matrices, bonus pool allocation methodology, variable pay-for-performance frameworks, and short/long-term incentive design</p><p> </p></div>

SOHO drives the success of ALO and AMIRI that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At ALO, we inspire mindful movement, wellness, and a fusion of physical practice with conscious living. We create advanced activewear and clean beauty solutions, with eco-aware, solar-driven production, all while bringing yoga and mindfulness to millions. Together, we elevate health, happiness, and global well-being driven by our shared passion, innovation, and commitment to diversity.<br>THE TEAMThe Store Manager acts as a true business owner for the store, leading, managing, and continuously developing all aspects of the business. They are accountable for fostering a positive and high-performing work environment aligned with the company’s mission and values. They are responsible for consistently achieving sales and profitability targets, driving operational excellence, upholding merchandising standards, and developing a strong operation and sale team. Previous luxury retail experience and the ability to effectively manage peak/seasonal business periods are considered strong assets, particularly in maintaining elevated service standards and commercial performance.<br>POSITION RESPONSIBILITIESBusiness Leader Develop and execute the store’s retail strategies Local market knowledge of clientele base and brand competitors Aware of business trends that relate to the success of the store Demonstrate strong business acumen through KPI’s to develop and support business driving strategies Lead team by leveraging company tools, incentives & strategies to support meeting sales goals People Leader Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction Establish internal & external pipeline through succession planning and recruitment strategy Operations Leader Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies Oversee and support execution of key operational and visual guidelines Champion strong visual standards for the salesfloor by leveraging business performance data Support a safe work environment and efficient operation Business Partner Collaborate with cross-functional business partners to support organizational goals Be a brand ambassador and create a store culture that aligns with Alo’s mission Demonstrate an ability to navigate the organization with a balance of business need and brand culture Create and implement effective communication strategies throughout store<br>CULTURE OF VALUE AND WORKING ENVIRONMENTWe firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision. Work envıronment Young and Dynamic work environment, with a wide space for professional growth Location On-Site Salary and Benefits SOHO offers a competitive package in line with the industry competitors high average with incentive bonus<br><br>PREFERRED QUALIFICATIONSTo be successful for this role, you need to have:10+ years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Highly Motivated by driving business in a fast-paced, innovative environment Business owner mindset with an entrepreneurial spirit Independent work ethic, time management skills, and personal accountability Aligns with and embodies Alo’s guiding principles Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift<br>Success attributes:Professionalism: Maintains a high level of professionalism and demonstrates integrity and respect. Adaptability: Able to adapt to the changing needs of the business and respond to challenges with a positive attitude. Proactiveness: Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.<br>BE A PART OF OUR STORYAt SOHO, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!

SOHO drives the success of ALO and AMIRI that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At ALO, we inspire mindful movement, wellness, and a fusion of physical practice with conscious living. We create advanced activewear and clean beauty solutions, with eco-aware, solar-driven production, all while bringing yoga and mindfulness to millions. Together, we elevate health, happiness, and global well-being driven by our shared passion, innovation, and commitment to diversity.<br>THE TEAMThe Store Manager acts as a true business owner for the store, leading, managing, and continuously developing all aspects of the business. They are accountable for fostering a positive and high-performing work environment aligned with the company’s mission and values. They are responsible for consistently achieving sales and profitability targets, driving operational excellence, upholding merchandising standards, and developing a strong operation and sale team. Previous luxury retail experience and the ability to effectively manage peak/seasonal business periods are considered strong assets, particularly in maintaining elevated service standards and commercial performance.<br>POSITION RESPONSIBILITIESBusiness Leader Develop and execute the store’s retail strategies Local market knowledge of clientele base and brand competitors Aware of business trends that relate to the success of the store Demonstrate strong business acumen through KPI’s to develop and support business driving strategies Lead team by leveraging company tools, incentives & strategies to support meeting sales goals People Leader Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction Establish internal & external pipeline through succession planning and recruitment strategy Operations Leader Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies Oversee and support execution of key operational and visual guidelines Champion strong visual standards for the salesfloor by leveraging business performance data Support a safe work environment and efficient operation Business Partner Collaborate with cross-functional business partners to support organizational goals Be a brand ambassador and create a store culture that aligns with Alo’s mission Demonstrate an ability to navigate the organization with a balance of business need and brand culture Create and implement effective communication strategies throughout store<br>CULTURE OF VALUE AND WORKING ENVIRONMENTWe firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision. Work envıronment Young and Dynamic work environment, with a wide space for professional growth Location On-Site Salary and Benefits SOHO offers a competitive package in line with the industry competitors high average with incentive bonus<br><br>PREFERRED QUALIFICATIONSTo be successful for this role, you need to have:10+ years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Highly Motivated by driving business in a fast-paced, innovative environment Business owner mindset with an entrepreneurial spirit Independent work ethic, time management skills, and personal accountability Aligns with and embodies Alo’s guiding principles Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift<br>Success attributes:Professionalism: Maintains a high level of professionalism and demonstrates integrity and respect. Adaptability: Able to adapt to the changing needs of the business and respond to challenges with a positive attitude. Proactiveness: Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.<br>BE A PART OF OUR STORYAt SOHO, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!

Position - IT Project Manager. Reports to : Head of IT Operations. Business Line/ Department : IT Operations/IT.<br>Job Dimensions:Number of Staff Supervised (Direct Reports): As per approved OS.<br>Job Purpose: The Job Holder is Responsible to Plans, executes, and closes IT projects across Almanea’s technology portfolio, ensuring delivery on time, within budget, and to defined quality standards. Manages cross-functional stakeholders from initiation through to post-implementation review.<br>Job Deliverables - Accountability Project charter (scope, objectives, stakeholders). Project management plan (schedule, budget, resources, risks). Project status reports (progress, risks, issues). Work breakdown structure (WBS) & project schedule. Risk register & issue tracking reports. Project closure report (outcomes, lessons learned).<br>Duties : Project Planning & Delivery Define project scope, objectives, deliverables, and success criteria in alignment with business requirements. Develop detailed project plans, resource schedules, and risk registers. Track and report project progress against baseline plans; escalate deviations promptly. Stakeholder Management Manage communication with business units, IT teams, and senior leadership throughout the project lifecycle. Facilitate steering committee and project status meetings. Produce clear project status reports and executive dashboards. Risk & Issue Management Identify, assess, and proactively mitigate project risks and issues. Maintain a live risk and issue log with agreed owners and mitigation actions. Escalate high-impact risks to the Head of IT Operations and CTO. Project Governance Ensure all projects adhere to Almanea’s IT project governance framework. Conduct post-implementation reviews and document lessons learned. Manage project budgets and ensure financial controls are maintained.<br>Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.<br>QUALIFICATIONS, EXPERIENCE: Minimum Qualification :Bachelor’s degree in IT, Business, Engineering, or related field. Certified in PMP or PRINCE2 Practitioner (mandatory). Agile/Scrum certification preferred. Minimum Experience Minimum Experience of 5–7 years in IT project management. Retail or consumer electronics experience advantageous. Proven experience is a must. Other Requirement (Skills Set) End-to-end IT project management in a retail or enterprise environment Project management tools: MS Project, Jira, or equivalent Risk management and dependency mapping Stakeholder communication and executive reporting Agile and waterfall methodologies Arabic (Native/Professional) · English (Professional)