Management Jobs in Saudi

About the Role Alesayi Motors is seeking an experienced and results-driven Fleet Service Operations Manager to lead and expand our B2B and Fleet After-Sales business. The successful candidate will be responsible for driving service growth, managing fleet customer relationships, developing service contracts, and ensuring operational excellence across fleet maintenance and repair activities. Key Responsibilities Lead and develop the Fleet Service Operations function to drive sustainable business growth. Build and maintain strong relationships with fleet customers and corporate accounts. Develop and negotiate fleet service agreements and maintenance contracts. Identify new business opportunities and generate leads within the fleet and B2B sector. Collaborate with Sales, After-Sales, Finance, IT, and Customer Service teams. Monitor service performance, customer satisfaction, revenue, and profitability. Establish and track KPIs, service metrics, and operational reports. Oversee preventive maintenance programs and fleet service delivery. Drive customer retention, service excellence, and continuous process improvement. Support annual budgeting, manpower planning, and business strategy initiatives. Qualifications Bachelor’s Degree in Automotive Engineering, Mechanical Engineering, Business Administration, Marketing, or related field. Minimum 5 years of managerial experience in automotive after-sales, fleet management, or B2B service operations. Strong knowledge of fleet maintenance operations and automotive industry trends. Proven experience in business development, contract negotiation, and client relationship management. Excellent leadership, communication, and stakeholder management skills. Strong analytical and reporting capabilities. Professional proficiency in English. Preferred Experience Automotive dealership experience. Fleet maintenance and service contract management. Corporate and government fleet accounts. KPI management and business performance reporting.

Purpose of the Role:<br>A leading company in the travel and tourism industry is looking for an experienced Key Account Manager to manage strategic corporate accounts, strengthen long-term client relationships, and identify opportunities for retention and revenue growth.<br>Key Responsibilities:• Build and maintain strong relationships with key corporate clients• Develop account retention and growth strategies• Manage client onboarding and monitor overall account health• Conduct regular strategic business reviews with clients• Ensure agreed service levels are met and resolve escalated issues• Identify upselling and account expansion opportunities• Coordinate with sales and operational teams to ensure a seamless client experience• Negotiate contracts and manage enterprise-level accounts• Monitor account performance and prepare business reports<br>Requirements:• Bachelor’s degree in business administration, Economics, or a related field• 10+ years of experience in account management, customer success, or corporate sales• Strong experience within airlines, OTAs, travel agencies, or the tourism industry• Proven experience managing large corporate accounts and negotiating contracts• Excellent communication, presentation, and negotiation skills• Strong problem-solving and stakeholder-management abilities• Proactive, commercially driven, and results-oriented

Talent Acquisition Manager – Technology<br>HRsource is partnering with a leading global technology organization to appoint an experienced Talent Acquisition Manager to join its growing team in the Kingdom of Saudi Arabia (KSA). This is a strategic, business-critical role responsible for leading technology recruitment across KSA while partnering closely with business leaders and HR to attract, engage, and hire exceptional technical talent. The successful candidate will combine strong operational delivery with a consultative approach, helping shape hiring strategies in one of the region's fastest-growing technology environments. This position requires a highly driven Talent Acquisition professional with deep knowledge of the Saudi recruitment market, extensive experience hiring technical talent, and the ability to influence senior stakeholders while delivering an exceptional candidate experience. Key Responsibilities Lead and execute the Talent Acquisition strategy across KSA, ensuring alignment with business growth plans. Partner with business leaders and HR to develop proactive hiring strategies for technical and digital functions. Manage the full recruitment lifecycle, from workforce planning and sourcing through to offer negotiation and onboarding. Build and maintain strong relationships with hiring managers, acting as a trusted recruitment advisor. Develop innovative sourcing strategies to attract high-calibre technology professionals across the Saudi market. Build and maintain robust talent pipelines for critical and hard-to-fill technical roles. Deliver an outstanding candidate experience while ensuring efficient and timely hiring. Leverage market intelligence and recruitment data to provide insights, improve hiring outcomes, and influence workforce planning. Promote internal mobility, succession planning, and talent development initiatives. Coach and support hiring managers on best practice interviewing, assessment, and selection techniques. Manage, mentor, and develop the Talent Acquisition team, driving performance against agreed KPIs and service levels. Build strong relationships with recruitment partners, universities, professional networks, and industry associations across KSA. Ensure recruitment activities comply with Saudi labour legislation, Saudization requirements, and company policies. Essential Requirements<br>Minimum of 6 years' Talent Acquisition experience (Mandatory). Proven experience recruiting for Technology/IT positions is essential. Previous Talent Acquisition experience within the Kingdom of Saudi Arabia is mandatory. Strong understanding of the Saudi technology talent market and current hiring trends. Demonstrated experience managing end-to-end recruitment across a broad range of technical disciplines, including Software Engineering, Cloud, Infrastructure, Cybersecurity, Data & AI, Product, Digital, and Enterprise Technology. Experience recruiting high-demand and niche technical talent within KSA. Previous experience leading or mentoring a Talent Acquisition team. Strong stakeholder management skills with the ability to influence senior leaders and hiring managers. Commercially minded with excellent problem-solving and consultative skills. Proven ability to manage multiple recruitment campaigns within a fast-paced, high-growth environment. Strong sourcing expertise using Linked In Recruiter, professional networking platforms, referrals, and direct search methodologies. Experience using recruitment analytics and data to improve hiring performance. Excellent communication, negotiation, and relationship-building skills. Strong knowledge of Saudi Labour Law, Saudization requirements, and local employment practices.

We're seeking a Credit Risk Manager – SME Lending for a 6-month secondment to support our Credit Risk team across the SME lending portfolio, covering secured, unsecured, and program-based lending.<br>What we're looking for8–10 years of banking experience, with substantial credit risk or SME/commercial lending experience Bachelor's degree in Finance, Economics, Business, or a related discipline Strong credit and financial statement analysis skills Strong analytical thinking and attention to detail Proficiency in Excel and reporting tools Good written and verbal communication; able to work across teams<br> Preferred to have Sound understanding of SME lending products and risk across secured, unsecured, and program-based lending Experience overseeing program-based lending criteria, scorecards, or decisioning rules Background partnering across business, product, and legal teams on credit matters<br>If you're interested, apply now!

???? We’re Hiring: Business Development Manager (BDM) – Jeddah<br>We are looking for a dynamic Business Development Manager with good experience in IT & Tech Sales to join our growing team in Jeddah.<br>Key Requirements:3+ years of experience in the IT domain Strong experience in IT Sales Proven ability to drive business growth and build client relationships<br>???? Location: Jeddah<br>If you’re interested or know someone who fits this role, feel free to connect or share your profile pooja.hr@code-brew.com

We are looking for a senior, discovery-driven Product Manager to join the Autobia team and own the Marketplace, our B2B spare-parts aggregator. You own the why: who our customers are, what they actually need, and what the experience should become, bringing a best-in-class, consumer-grade buying experience to B2B buyers.<br>Key Responsibilities:Get deep on the customer — research buyers and their buying journey, and turn what you learn into a clear view of their needs and pain. Own the why behind what we build: define the problems worth solving and make the case for each with evidence, not opinion. Set the product vision for the online experience: what great looks like for our B2B customers, and the path to get there. Run discovery, competitive analysis, data, interviews, and experiments to validate before we commit to building. Use the full order journey supplier POs, inventory, delivery — as a lever on the customer experience. Translate that thinking into well-shaped problems and a roadmap the product leads and engineering can act on.<br>Qualifications:4–6 years in product management, at a senior level, in e-commerce. A genuine product thinker — starts from the customer and the why, not the backlog. Strong at research and discovery: customer interviews, data, competitive analysis. Track record shaping product vision and strategy, not only shipping a backlog. Data-driven and customer-first. Technically fluent — can hold their own with engineers on scope, feasibility, and trade-offs. Clear communicator who can make the case for a direction and bring others with them. English fluency is a must. <br>Nice to Have:B2B marketplace experience. Experience designing or reshaping an online buying experience (e-commerce). Comfort with manual-first validation before automating. Familiarity with internal operations or back-office tooling.

JOB SUMMARY<br>The Quality Assurance Manager is responsible for ensuring the improvement of Hotels’ key indicators and internal process through Tiger Teams, Performance Excellence Planning (PEP), quality initiatives and quality related hotel projects. The individual collaborates and supports all internal and other departments on improvement projects, monitoring its progress to ensure timely execution and delivering desired results.<br>THE ROLE <br>Provides inspirational leadership, clear vision and direction to team members to ensure delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. Communicates expectations, recognises performance, and produces consistent desired business results. Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model and expertise in operational related matters. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Recommend hotels’ key drivers to leaders when establishing quality charters (Tiger Team, PEP) through guests and operations feedback and data analysis. Be actively involved and facilitate property Tiger Team meetings and follow through project execution to ensure it follows all action agreed in the meeting. Driving consistent use of Knowcross inspection reports by Departmental Leaders. Establishing Key Performance Indicators for number of Internal assessments done utilising Knowcross inspection reports. Handle complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. Analyse and evaluate all guest comments and feedbacks from across all channels (i.e. Trip Advisor, Review Pro, direct comment cards etc.). Provides findings and strategic direction to continuously improve overall rating. Monitor and analyses service performance scores on a monthly basis, identifies root causes and work with the relevant department heads on suggestions to improve performances. Assists and provides performance results to departmental and senior management through use of data analysis, root cause analysis and action plan formulation. Providing Department heads with data analyses on key drivers to facilitate departmental gap analysis. To find opportunity to simplify the routine reporting procedure to achieve work efficiency within internal department. Ensure all colleagues recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance. Ensure consistent departmental assessments are performed according to Forbes standard and Training Certification Manual. Liaise and build networks with internal, external auditors and mystery shoppers to schedule quarterly / yearly audits. Facilitate time in operations to audit quality deviations based on customer feedbacks. Keep track of the property’s competitive standing on popular review platforms (e.g. Trip Advisor) and promote project initiatives to maintain and or enhance property’s standing. Implement project initiatives to improve on the hotel’s operating procedures and standards in accordance in efforts to enhance the company’s competitive standing through efficiency of work and service performance. Conduct yearly training of Performance Excellence Planning (PEP) for all leaders. Coordinate with Training Manager and Department heads on gap analysis and training initiatives to provide continuous improvement of service score performance. Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided. Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback. Monitor performances team members and provide effective performance feedback for improvements, recognition and performance appraisal as due. Mentor and guide individual team members’ growth and identify short to long-term goals to achieve and ensure high colleague engagement and welfare. Participate in recruitment activities such as interviewing new talents for the departments and succession planning. Take ownership of individual’s growth and be involved in career progression and succession planning of team members. Proactively identify training needs of team members to ensure enhancement and performance improvement. Maintain an image of professional management to all guests, team members and the hotel. Protect the privacy and security of guests and coworkers. Be able to perform all tasks within the department and assist in shift coverage when necessary.<br>TALENT PROFILE<br>Qualification<br>Diploma/ Bachelor’s degree in Hospitality Management / Business Management<br>Work Experience<br>Experiences in similar role at luxury hotels/resort Management experiences across functions within hotel/resort is of advantage Background as an auditor or trainer in a company with ISO 9001 certified or Six Sigma is of advantage<br>Technical Skills<br>Excellent computing skills (e.g. Microsoft word, data analytics) Excellent command in written and spoken English Competent in project management<br>Kindly be informed only shortlisted candidates will be notified.

NESR is the first and only Middle East Champion of energy services that is publicly listed on a major stock exchange (Nasdaq) and is currently in a transformational growth phase that encompasses new contract awards, capital investment, technology research, and supercharged career development opportunities.<br>Within NESR, the NEDA (Decarbonization & Water) segment is a highly strategic incubator (a technology startup within NESR company), focused on cutting-edge areas of the oilfield:1) circular water applications, mineral recovery and direct lithium extraction.2) methane detection & decarbonization.3) heat recovery & geothermal technologies.4) Flare abatement, hydrogen & new energies.<br>The NEDA Technical Manager will be the core focal point for the NEDA segment in the Kingdom and support new technology diligence and project development across the MENA region. The position will be based in NESR’s Oilfield Research & Innovation Center (NORI) in Dhahran Techno Valley, and will involve close collaboration with local Saudi operations teams, global technology partner teams, NESR corporate team (Houston & New York City), and world-renowned academia (Saudi Arabia & United States).<br>Responsibilities:<br>Technical & Feasibility Study Support – Support the NEDA team and country-specific Business Development function in writing up technical & feasibility study reports, as well as materials to be used in tender submission. Customer Diligence & Follow Up – Provide customer-facing support for key potential projects in the pipeline and assist country-specific Business Development teams on maintaining dialogue & momentum for projects in the pipeline. Project & Resource Planning – Provide technical assistance on all project planning activities (project execution will ultimately be the responsibility of NEDA segment lead and country operations management). Conference Participation – Participate in key industry events & conferences, as agreed upon. Internal Education – Support the NEDA segment team on internal employee education & outreach, particularly as the NEDA portfolio & project pipeline evolves. Understanding Carbon Markets – Become the in-country expert of Carbon Markets (e.g. Voluntary Carbon Market or Compliance Cap & Trade), to be able to support the NEDA segment in registering projects with a quantifiable CO2e reduction value stream. Technology Diligence & Portfolio Building – Identify and evaluate interesting technologies that could be added to the NESR NEDA portfolio through partnership, equity investment, and other collaboration mechanisms.<br>Job Requirements:<br>PhD is preferred; not required in Petroleum engineering, renewable energy, Energy Resources, Applied Geology or related field7 Years experience is the minimum Depth knowledge of minerals, geothermal, and energy transition strategy Project Design (e.g. FEED) experience is a plus. Passion for energy, and an understanding of the intersection between hydrocarbon-based energy security & reliability with the global imperative for decarbonization. Passion for technology, particularly related to water treatment & mineral extraction, gas processing (including CCUS & hydrogen), emissions monitoring, and heat capture/geothermal. Team player that is insatiably curious, and not afraid to join a new team in building an emerging business from the bottom-up. Strong communication skills with ability to interact effectively with clients.

Software Project Manager (Technical Background Required)<br>Location: Riyadh, Saudi Arabia (On-site) Industry: Software Development & Digital Solutions<br>About the Role We are seeking an experienced Software Project Manager with a strong technical foundation in software development and proven experience managing software projects from concept through production deployment. The ideal candidate has previously worked as a Software Developer or in another technical role before transitioning into project management, enabling them to effectively bridge business and technical teams. You will be responsible for leading end-to-end software delivery, facilitating Agile/Scrum ceremonies, managing cross-functional teams, and ensuring projects are delivered on time, within scope, and to the highest quality standards.<br>Key Responsibilities Lead the complete software project lifecycle, from requirements gathering and planning through development, testing, deployment, and post-production support. Drive Agile delivery by facilitating Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement. Act as the primary point of coordination between clients, business stakeholders, Product Owners, and technical teams. Collaborate closely with Software Developers, QA Engineers, UI/UX Designers, Dev Ops, and Business Analysts to ensure successful project execution. Translate business requirements into actionable technical deliverables while ensuring alignment between business objectives and technical feasibility. Prepare and maintain Business Requirements Documents (BRDs), user stories, acceptance criteria, and project documentation. Develop and maintain project plans, sprint roadmaps, timelines, resource allocation, and delivery milestones. Monitor project progress, identify risks and dependencies, and proactively implement mitigation plans. Track delivery metrics, sprint progress, and team performance using JIRA, Confluence, and other Agile project management tools. Manage stakeholder expectations through regular communication, status reporting, and project governance. Ensure software solutions meet quality standards, business requirements, and agreed delivery timelines. Support continuous process improvement by promoting Agile best practices and delivery excellence.<br>Requirements Proven experience managing end-to-end software development projects from initiation through production deployment. Strong hands-on experience leading Agile/Scrum teams and facilitating all Scrum ceremonies. Previous hands-on experience as a Software Developer, Software Engineer, or another technical software role before moving into Project Management. Solid understanding of software architecture, SDLC, APIs, databases, system integrations, and modern software development practices. Experience working closely with engineering teams and the ability to understand technical discussions, estimate effort, and identify delivery risks. Demonstrated experience gathering business requirements and producing BRDs, user stories, acceptance criteria, and functional documentation. Strong stakeholder and client management skills with the ability to communicate effectively with both technical and non-technical audiences. Experience managing multiple concurrent software projects and cross-functional teams. Proficiency with Agile project management tools such as JIRA, Confluence, Azure Dev Ops, or similar platforms. Excellent leadership, communication, negotiation, and problem-solving skills. Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline. Agile certifications such as CSM, PMI-ACP, Scrum Master, or PMP are highly desirable. Fluent in both Arabic and English. Willingness to be based in Riyadh and relocate for future project assignments if required.

Public Relations Manager AMNCO is seeking a highly motivated Public Relations Manager to strengthen client relationships, expand business opportunities, and support the company's growth objectives within the assigned region.<br>Key Responsibilities Build and maintain strong relationships with existing and potential clients. Identify and pursue new business opportunities to support company growth. Represent the company in meetings, events, and industry gatherings. Develop strategic partnerships and enhance the company's professional network. Follow up on client requirements and ensure a high level of customer satisfaction. Coordinate with internal teams to ensure successful delivery of services and client expectations. Support regional operations and contribute to achieving business targets and objectives. Prepare periodic reports on client engagement, business opportunities, and market activities.<br>Requirements Bachelor's degree in Business Administration, Marketing, Public Relations, or a related field. Proven experience in Public Relations, Business Development, Sales, or Client Relationship Management. Strong networking, communication, and negotiation skills. Experience in B2B sales and customer relationship management is highly preferred. Good command of English and Arabic. Willingness to travel within the assigned region when required.<br>Location Dammam, Saudi Arabia Jeddah, Saudi Arabia

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.<br><br>The OGC Business Manager will be responsible for overseeing the Oil, Gas & Chemical (OGC) business across KSA & Bahrain. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement.<br><br><br><br>Job Description<br><br>Develop and execute strategic plans for the OGC business in KSA & Bahrain, ensuring alignment with company objectives and growth targets. Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion. Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development. Oversee and assess the performance of Sub-Business Unit Managers, ensuring they meet business objectives. Provide expert consultancy in OGC testing to clients, enhancing customer satisfaction and identifying areas for service improvement. Prepare reports on business performance and projects progress to senior management. Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention. Optimize resource utilization to maintain high standards of quality and performance within OGC laboratories. Supervise and lead OGC staff, including subcontractors, promoting effective teamwork and achieving operational excellence. Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures. Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations. <br><br>Qualifications<br><br>Bachelor’s degree in Science, preferably in Chemistry. Fluent in English (both written and spoken). Arabic is an added value. 15+ years of experience in managing countrywide operations within the OGC sector, including downstream, trading, and testing operations, with a proven track record of leading large teams across multiple locations. Hands-on background in marine and laboratory operations within the oil, gas & chemical logistics chain. Experience in vessel operations: loading/discharge supervision, custody transfer, sampling, documentation, coordination with terminals and surveyors Laboratory testing experience including fuels, LPG, crude, or chemical testing coordination and QA/QC exposure Customer interface: interaction with major producers, traders, and terminal operators ISO Certification or experience in Quality Management. Experience in inspection services. Change management and ability to lead transformation Initiatives. Strong negotiation, communication, and interpersonal skills. Ability to represent the company and build customer relationships

Job Purpose<br><br>Hanmi Global is seeking a highly qualified Quantity Surveyor Manager to join our program management and PMCM team in Saudi Arabia. In this role, you will lead the program-wide quantity surveying and cost verification frameworks for a mega multi-work package land and infrastructure development program in Riyadh, delivered on behalf of a major government entity.<br><br>You will be providing program-level leadership, governance, coordination, and commercial oversight for all quantity surveying activities across the program, ensuring all measurement verifications, valuation reviews, cost verifications, and payment certification supports are fully integrated, transparent, auditable, and compliant with contractual requirements, industry best practices, and Client's expectations, while supporting the successful delivery of the overall development program<br><br>Reports To: Program Director<br><br>Key Responsibilities<br><br>Develop and maintain the Program Quantity Surveying Framework, including standards, procedures, methodologies, templates, and reporting requirements Ensure the consistent application of quantity surveying practices across all project packages while promoting best practices in measurement, valuation, cost verification, and commercial assurance Review and verify quantities, measurements, take-offs, bills of quantities (BoQs), valuations, payment applications, interim valuations, and final account assessments submitted by Lead Developers, contractors, consultants, and package teams Provide independent verification of quantity-based payment assessments, cost estimates, schedules of rates, and commercial evaluations to ensure accuracy, consistency, and compliance with contractual obligations Assess the quantity and cost implications of design changes, scope modifications, variations, compensation events, and Value Engineering proposals Support the Senior Commercial Manager and Project Control Manager in cost verification, commercial assessments, forecasting, and resolution of quantity-related commercial issues and disputes Contribute specialist quantity surveying expertise to multidisciplinary technical and commercial reviews Prepare quantity surveying reports, technical assessments, executive summaries, and recommendations for PMCM Management and the Client Coordinate with commercial, technical, project controls, procurement, and package teams to ensure integrated decision-making and consistent reporting Promote continuous improvement through digital measurement systems, cost management tools, knowledge sharing, and lessons learned<br><br>Requirements<br><br>Qualifications & Experience<br><br>Bachelor's Degree in Quantity Surveying, Commercial Management, Construction Management, Civil Engineering, or a related discipline Chartered Professional membership or equivalent professional accreditation Minimum of fifteen (15) years of professional experience in quantity surveying, cost verification, infrastructure delivery, urban development, major capital projects, or mega-programs Experience within PMCM, PMC, EPCM, consultancy, developer, contractor, or client-side organizations, preferably on major land development and infrastructure projects in Saudi Arabia or the GCC<br><br>Core Competencies<br><br>Quantity Surveying & Measurement Verification Cost Verification & Valuation Bills of Quantities (BoQ) & Cost Planning Payment Certification & Final Account Assessment Change & Variation Management Commercial Analysis & Cost Reporting Contract Measurement Principles Value Engineering Review PMIS & Digital Cost Management Systems Stakeholder Coordination & Executive Reporting Leadership, Strategic Thinking, Communication, and Problem Solving

Company Description Saferoad Information Technology LTD. is a pioneering IoT-enabled mobility intelligence provider in the Saudi market. As the first and only full-stack telematics solutions provider in Saudi Arabia, we design and deliver innovative in-house hardware and software solutions. Saferoad is committed to transforming mobility through cutting-edge technology and creating intelligent solutions tailored to meet the unique needs of our clients. Located in Riyadh, we are at the forefront of technological advancements, shaping the future of connected mobility.<br> Role Description This is a full-time, on-site role for a Customer Account Manager based in Riyadh. The Customer Account Manager will be responsible for managing client accounts, addressing customer inquiries, fostering strong client relationships, and ensuring satisfaction. Day-to-day tasks include identifying customer needs, developing proposals, monitoring client accounts, coordinating internal teams to meet client objectives, and addressing any concerns or issues promptly. The role also involves providing insights to improve services and maintaining an understanding of market trends and company offerings.<br> Qualifications Strong interpersonal, communication, and relationship-building skills Experience in customer account management, client services, and addressing customer needs effectively Problem-solving and critical thinking skills with the ability to provide data-driven solutions Project coordination and multitasking abilities to manage multiple accounts concurrently Basic knowledge of IoT and telematics technologies is an advantage Proficiency in CRM software, Microsoft Office Suite, and other relevant tools Fluency in English and Arabic is highly desirable Bachelor's degree in Business Administration, Marketing, Communications, or related field Prior experience in the technology, telematics, or mobility sector is a plus Ability to work collaboratively with cross-functional teams in a dynamic environment

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Vendor Performance team is a team responsible for driving the strategy for the Vendor Operations team and driving its executions through local and global cross collaboration. Additionally, the vendor performance team looks after the performance of the vendors that are restaurants, groceries, convenience stores, pharmacies, and other verticals that are on Hungerstation platform. The vendor performance team plays a critical role working with the local and global product and operations teams to build and rollout the best experiences for our ecosystem of vendors, customers and riders with focus on vendor operations touchpoints. The vendor performance team, steers the efforts of all vendor functions through the analytical approach of decision making while maintaining the strategic alignment with the business.<br><br>This is an opportunity for those who enjoy working with numbers, spotting trends, finding meaning behind data and coming up with actionable insights that would help grow Hungerstation and our partners ecosystems further. It is best suited for someone with high analytical skills, able to provide direction/ guidance for the team and other stakeholders, help making data-based decisions, harness all of the team's talent and steer the direction of the team while cultivating the collective skillset.<br><br>Roles And Responsibilities<br><br>Stakeholders Management<br><br>Collaborate with and manage business and product stakeholders locally and globally. Develop good working relationships with key stakeholders, influence, and attain the requisite buy-in in a structured way Building relationships with key partners and working closely with these partners to ensure we are driving key agreed performance metrics to ensure a high NPS. Provide senior management with regular performance reports, insights and presentations<br><br>Drive Change <br><br>Own and drive improvements to the vendor performance metrics such as, Vendor Reliability, Vendor Availability,Vendor Timing, and Seamless Experiences. Innovate and take the lead in identifying, prioritizing, and developing processes that enhance and effectively scale our operations and business, increasing growth and conversion.<br><br>Drive Vendor Performance Strategy<br><br>Build local and global benchmarks on vendor performance and vendor operations performance metrics. Cascade Hungerstation strategy to the vendor operations division. Develop overall vendor operations strategy - Optimize vendor performance, and constantly look for new opportunities and move fast to execute on them.<br><br>Data Driven Decision Making<br><br>Use data driven decision making tools and controlled testing environments to study, launch and rollout enhancements to the vendor performance and vendor operations, building on market insights & vendor feedback to drive improvements. Build tools that support the teams to identify gaps in operations and identify opportunities for enhancement.<br><br>Customer Centricity<br><br>Obsessed with the partner/vendor's experience - our partners are at the core of what we do and we want to support and drive their performance.<br><br>Qualifications<br><br>Bachelor's degree in either business, engineering or equivalent practical experience.4+ years of Operations Management/ Project management/ Product Management/ or equivalent role. Experience in a high growth technology based environment or start up environment. Past experience with vendor operations is an advantage. High performer with a proven track record of creating impact through data driven decisions. SQL / Big Query / Tableau / Google Studio literacy is highly desirable. Excellent English communication skills, both written and spoken. Excellent oral and written communication skills to senior leadership.

As a Senior Account Manager in the PR team, this candidate will be developing strong client management skills and beginning to take a leading role in expanding the business through both organic and new business growth.<br>The Senior Account Manager will be a multi-tasker able to work collaboratively across the teams to put together solid presentations, media pitches, content writing, and basic social media strategies. They will be able to communicate confidently, think on their feet, manage relationships, and have an analytical bent of mind to reporting and showcasing performance.<br>Responsibilities: • Able to develop presentations, unpinned with a creative mindset• Have a full understanding of workings of the media and foster relationship with stakeholders including, media, KOL’s and influencers• Tactical understanding of all primary social media platforms• Write Content and where applicable working with extended teams in briefing and reviewing content development, including but not limited to press releases, thought-leadership, blogs, features, briefing documents etc.• Monitor and reporting on media, KOL and influencer coverage and other social and business trends that might have a bearing on the client’s business.• Facilitate and organize all stakeholder and client interactions, including but not limited to interviews, press conferences, media roundtables etc.• Creative and innovative in approach to client management, media relations and dealing with KOL’s and Influencers.• Able to take justified risks when appropriate and take accountability and responsibility when things don’t go as planned.• An early identifier of change, able to proactively develop and share plans to seize opportunities.• Able to build initiatives despite doubts or resistance from others to deliver strategic impact.<br>Experience:• 6+ years of experience having worked on the agency side having worked with Corporate / Lifestyle or Tourism brands.• Resource planning to allow for contingencies and plans to fit with the larger needs of theorganization.• Solid presentation and effective use of visual aids or presentation software and looks at ease while handling questions from the audience.

Hays has partnered with a PIF organisation who are looking for an Internal Audit Manager to join the team in Riyadh.<br>The Internal Audit Manager will be responsible for developing, leading and executing internal audit activities to assess the adequacy and effectiveness of internal controls, risk management, and governance across the investment operations. This role will ensure regulatory compliance, supports corporate governance, and add value through objective evaluations and recommendations for continuous improvement.<br>Responsibilities: Develop, implement and manage the Internal Audit’s annual risk assessment and planning process to develop the audit plan, and ensures the plan is responsive to and aligned with the risk profile of the company Lead Internal Audit initiatives by implementing action plans related to risk assessment and annual planning, audit execution, audit reporting and Audit and Risk Committee reporting Conduct audits covering operational, financial, IT, and compliance processes across the investment lifecycle, including due diligence, asset valuation, and investment risk. Oversee the execution of the audit plan to ensure it is proceeding as planned, providing updates on its progress to the CEO and the ARC. Oversees the execution of individual audits defined in the audit plan, ensuring the highest level of service quality and satisfaction. Ensures that quality standards are maintained with respect to the audit documentation and conducts of each audit and provide status reports to CEO. Prepare and present detailed audit reports with actionable insights to senior management and the Audit and Risk Committee. Ensure timely follow-up on audit recommendations and monitor remediation plans. Liaise with external auditors, regulators, and consultants during examinations and reviews. Manage outsourced internal audit providers, ensuring quality and alignment with company strategy. Coordinate with audit stakeholders to ensure smooth audit engagements, stakeholder support, and to provide support in the closure of issued audit observations. Oversees the Internal Audit team’s participation in critical business and technology initiatives and projects (including other ad hoc projects) ensuring that the audit’s perspective is effectively voiced, and appropriate controls are advised on a proactive basis. Promote a strong internal control environment and a culture of integrity and compliance across the organization. Acts as a “thought leader” with respect to risk management and internal control best practices. Collaborate with the Risk Management and Compliance teams to identify and mitigate emerging risks. Responsible for overseeing and coordinating outsourced internal audit consultants and firms, including managing scope of work, timelines, budgets, and deliverables; ensuring compliance with company policies and professional standards; reviewing and validating reports and recommendations; monitoring performance and contractual obligations; and providing regular updates to senior management or the Audit Committee.<br>Requirements to apply:Bachelor’s degree in Accounting, Finance, or a related field is essential. Master’s degree is a plus. Professional certifications: CIA, CPA, CISA, or CFA preferred.8+ years of audit experience, with at least 3 years in a managerial role and exposure to investment firms, asset management, private equity, or capital markets. In-depth knowledge of investment-related regulations (e.g., CMA rules, SAMA guidelines, IFRS, AML/CTF requirements). Background working in Big 4 Firms would be preferred. Familiarity with investment performance reporting, portfolio risk, financial instruments, and valuation methodologies. Strong experience in ERP systems, risk-based auditing, and data analytics. Strategic mindset with strong analytical and critical thinking skills. Excellent interpersonal and communication skills with the ability to influence at senior levels. Fluent Arabic and English-speaking skills.<br>The organisation is offering a competitive salary and benefits package.<br>If you meet the criteria above, please apply directly on the advert.

Job Title: Service Manager Location: Saudi Arabia Department: International Service Reporting To: Head – International Service Experience: 10–12 Years Qualification: Engineering Degree / Diploma Budget: ~SAR 160,000 per annum<br>Travel Requirement Willingness to travel up to 50% within Saudi Arabia<br>Required Skills Strong understanding of engineering products, service operations, and field service KPIsProven experience managing customer escalations and dealer/service networks Strong analytical skills with hands-on experience in RCA, PIR, and service reporting Excellent communication and cross-functional coordination skills Strong leadership and execution-oriented mindset<br>Role Overview We are seeking an experienced Service Manager to lead customer service and technical service operations across Saudi Arabia. The ideal candidate will be responsible for driving service performance, achieving key service KPIs, managing escalations, and ensuring a consistent, high-quality customer experience across dealer and service partner networks.<br>Key Responsibilities Service Operations & Execution Manage day-to-day customer service and technical service operations across assigned regions. Ensure achievement of key service KPIs including Response Time, TTR, FTR, Repeat Complaints, and Customer Satisfaction. Drive consistency in service processes, escalation management, and reporting. Customer Experience & Escalation Management Act as the senior escalation point for complex customer and technical service issues. Build and maintain strong relationships with key customers, dealers, and channel partners. Drive resolution of recurring issues through Root Cause Analysis (RCA), Post-Incident Reviews (PIR), and corrective action planning. Dealer & Service Partner Management Monitor dealer/service partner performance, workforce deployment, and service capability. Ensure compliance with service standards, quality expectations, and response timelines. Support capability building through training, audits, and performance reviews. Technical & Cross-Functional Coordination Collaborate with engineering, quality, supply chain, and OEM teams to resolve technical issues. Support warranty management, failure analysis, and service documentation. Provide field insights to improve products, processes, and service efficiency. Team Leadership & Development Lead and mentor service engineers and regional service teams. Drive productivity, discipline, and customer-focused behavior. Support implementation of service improvement initiatives and operational excellence programs.

STRUCTURAL integrates technology-driven solutions with specialty contracting services to repair, protect, strengthen and enhance the existing infrastructure, directly with owners, and in partnership with engineering companies and other contractors.<br>STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States and the GCC, with roughly 4,500 employees working from locations nationwide and in select international markets.<br>STRUCTURAL KSA office is currently recruiting for a Business Development Manager to develop new and strengthen existing client relationships throughout the Kingdom of Saudi Arabia (KSA). <br>As a Business Development Manager, you will be accountable for bringing the specialty capabilities of STRUCTURAL to the Industrial market. Construction projects within the Industrial market include but are not limited to structural strengthening, structural concrete repair, waterproofing, soil stabilization and strengthening and corrosion control. You will collaborate with our Technologies, Engineering and Operations teams to develop solutions that tackle the toughest construction challenges and meet the needs of our valued customers.<br>The successful candidate will also be responsible for:<br>Supporting STRUCTURAL by performing sales functions on high-value projects in the Industrial market segments to include oil & gas, refining, manufacturing, power, ports, and water/wastewater. Manages sales process on projects with complexity, generally from SAR 100,000 up to SAR 50,000,000 and supports pre-construction team on any size project Foster existing client relationships and develop new relationships to meet financial goals. After receiving appropriate training, give presentations to potential clients on our Infrastructure Maintenance solutions and work with Construction divisions and Technologies to follow up on feedback and inquiries that arise from presentations. Actively participate in industry events and present at tradeshows as appropriate. Participate in web-based meetings, in-person meetings, emails, and phone calls with Company’s current, assigned and potential clients as needed. Follow up, pursue, and communicate information on project and client leads provided by the Inside Sales team. Assist with drafting proposals for Industrial Infrastructure Maintenance projects and necessary revisions. Assist with assembly of bid packages for Strengthening projects as necessary or requested. Attend jobsite walks and pre-bid meetings as needed. Participate in project review calls and maintain up to date CRM database powered by Salesforce for Industrial projects. Update the existing company contact databases with new contacts obtained from presentations, meetings, conferences, etc. Work with the Structural Group’s marketing resources to help develop this database and reach out to key targets.<br>Successful candidates must meet the following criteria to be considered for this exciting opportunity:<br>Candidates who possess a bachelor’s degree may be given preference7+ sales experience desired, building relationships, and expanding a client base in the industrial market. Preferably 5 of those years selling specialty construction services or products / services to end users within the KSA Industrial market Strong knowledge of KSA’s Industrial client base including market segments oil & gas, refining, manufacturing, power, ports, and water/wastewater. Self-starter with high energy Track record of success meeting or exceeding sales goals/quotas utilizing a CRM system Strong understanding of process is required to promote and implement engineered services and products through a complex and extended sales cycle, typically for existing structures. Capable of learning and sharing information on engineered products, their functions, applicability, and standards along with understanding of proposal development. Travel within Saudi Arabia region 80% of the time (east and west coasts)<br>Our ideal Business Development candidate is an innovative, but decisive individual who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.<br>STRUCTURAL, a Structural Group Company, is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.

Innovation Program Manager (Full-time, Part-time, or Consultation)<br>About Setup.sa Setup.sa is a Saudi Consulting firm specializing in soft landing and market entry solutions for international companies. We pride ourselves in being a knowledge house, driven by technology. Setup.sa was able to leave a mark and build its name in the competitive Saudi market in an exceptionally short time. As we scale, we still strive to offer operational excellence while changing the way soft landing is done in KSA and raising the bar for the standards of service provision in our sector, pushing the expectations of the clients and the market higher. Being a consulting house, we exist to ensure that the process and journey for foreign companies’ incorporation and operations is done in the easiest and most cost-efficient way possible. We keep our promises to exceed our clients’ expectations by always going the extra mile, even if the client doesn’t get to know about it. The people working with us expect a lot from themselves and are interested in building solutions that change the way the industry works. They have strong ambitions to achieve exceptional success personally and professionally. Our team is performance-driven and serious. And we would like to invite you to work with us and become a part of a growing company that has a credible brand name and enjoy an exceptional learning journey.<br><br>Job Title:Innovation Program Manager<br>Job Type:Full-time, Part-time or Consultation<br>Job Location:Riyadh, Saudi Arabia<br><br>Role Overview:The Innovation Program Manager leads the design and execution of incubation, acceleration and venture building programs in Setup.sa, guiding startups across the full journey from idea validation to go-to-market. The role focuses on building and managing the entrepreneurship ecosystem by connecting founders with mentors, partners, and investors. It also ensures the successful delivery, growth, and impact of innovation programs aligned with strategic objectives.<br><br>Key Responsibilities:<br>Design, develop, and continuously improve incubation, acceleration and venture building programs covering the full innovation lifecycle from idea validation to go-to-market. Identify and attract high-potential startups and entrepreneurs locally and internationally. Guide startups through key stages including problem validation, solution design, MVP (Minimum Viable Product) development, product-market fit, and scaling. Oversee the progress of startups within the program, and support founders in developing clear business models, value propositions, and go-to-market strategies. Attract and manage relationships with investors, venture capital firms, angel networks, and funding entities. Facilitate investor readiness for startups through pitch coaching, financial modeling guidance, and preparation of investment materials, while organizing demo days, investor meetings, and networking events to connect startups with funding opportunities. Build strategic partnerships with corporates, government entities, and ecosystem players to support program objectives. Establish a strong network of mentors, advisors, and industry experts, ensuring relevant and high-quality support for startups. Monitor market trends, emerging technologies, and innovation practices to continuously enhance the program. Manage program operations including planning, budgeting, resource allocation, and reporting.<br><br>Required Qualifications:<br>8 years of experience in innovation management, entrepreneurship and startup ecosystems Proven experience in designing and managing incubation, acceleration and venture building programs Strong hands-on experience across the full startup lifecycle from idea stage to scaling and go-to-market Deep understanding of the Saudi market and its entrepreneurship and innovation ecosystem. Experience in attracting and managing funding partners, investors, or venture capital relationships Solid experience in stakeholder management across founders, investors, mentors, corporates, and government entities Strong understanding of emerging technologies and innovation trends (e.g., AI, fintech, sustainability), along with proficiency in using work management tools (e.g., Notion, Asana) Bachelor’s degree Preferred: master’s degree (MBA or equivalent) Fluent in both Arabic and English

Master Works is seeking a Product, Senior Manager to lead the end-to-end lifecycle of strategic AI/ML products. The role requires a strong balance of customer empathy, business acumen, and technical understanding to define product vision, drive execution, and deliver measurable business outcomes. The Senior Product Manager will collaborate closely with Engineering, Design, Data, and AI teams, as well as leadership, to deliver innovative products that solve real customer needs and support business growth.<br><br>Key Responsibilities<br><br> Define and own the product vision, roadmap, and success metrics aligned with business objectives. Translate AI/ML strategy into clear, prioritized product initiatives and measurable outcomes. Conduct market, customer, and competitive research to identify opportunities and product improvements. Lead the full product lifecycle, including discovery, planning, development, launch, and continuous improvement. Develop clear product requirements, user stories, acceptance criteria, and product documentation. Prioritize product backlogs based on data insights, business impact, and customer value. Partner with Engineering, Design, Data, and AI teams to ensure successful and timely product delivery. Act as the primary product representative across cross-functional teams and stakeholders. Communicate product strategy, roadmap progress, and key decisions to senior leadership. Align stakeholders on priorities, roadmap decisions, and product direction. Gather customer insights through user interviews, analytics, testing, and feedback channels. Define, monitor, and analyze KPIs to measure product performance, impact, and ROI. Drive continuous improvement through data-driven insights and product best practices. Promote effective product discovery, delivery processes, and documentation standards<br><br>Requirements<br><br> Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred). 6+ years of experience in Product Management and Project Management. Proven experience managing complex products within agile environments. Strong understanding of the software development lifecycle and modern product management practices. Ability to translate business requirements into technical and customer-focused solutions. Strong analytical, problem-solving, and decision-making skills. Excellent communication, presentation, and stakeholder management capabilities. Experience working with AI/ML products or data-driven solutions is preferred. Arabic: Native English: Fluent <br><br>Job Location: Client Site