Logistics Manager Jobs in Saudi
21060 Jobs Found
<p>We are seeking an experienced Product Manager to lead banking product initiatives, with a strong focus on cards and payments. The role will manage product priorities from business case development through delivery and performance monitoring. Core Responsibilities and Accountabilities: Manage product initiatives end-to-end, from assessment and planning through implementation and performance review. Develop comprehensive business cases, including financial analysis and commercial assessment. Prepare clear, professional, management-level presentations and recommendations. Coordinate effectively with internal stakeholders and external partners to support delivery. Monitor product performance and identify opportunities for enhancement. Support product planning and decision-making through structured analysis and market insight. Knowledge and Experience: 8+ years' experience in product management, preferably within banking or financial services. Strong knowledge of banking products, particularly cards and payments. Demonstrated ability to build financial and commercial business cases. Strong presentation, analytical, communication, and project management skills. Must meet applicable work authorization and client eligibility requirements in KSA. Mandatory Skills: Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred). Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); Arabic preferred. Preferred Skills: The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years' experience in product management, preferably within banking or financial services.</li><li>Strong knowledge of banking products, particularly cards and payments.</li><li>Demonstrated ability to build financial and commercial business cases.</li><li>Strong presentation, analytical, communication, and project management skills.</li><li>Must meet applicable work authorization and client eligibility requirements in KSA.</li><li>Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred).</li><li>Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</li><li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul>
Company Description Darb is one of the leading developers and operators of fuel and service stations across the Kingdom of Saudi Arabia, playing a key role in elevating daily customer experiences and growing the road services sector. Officially accredited and qualified by the Ministry of Energy, Darb manages and operates fuel stations and service centers in line with national standards. The company offers investors and growth partners the opportunity to join a rapidly expanding network aligned with Saudi Arabia’s Vision 2030. From the heart of the Kingdom and along every road, Darb aims to turn each station into a destination that provides comfort for travelers, opportunities for partners, and lasting value for the nation. Role Description Supervise the logistics team and monitor trucks from loading through final delivery and unloading. Ensure carriers comply with truck sealing procedures to prevent tampering and maintain a 100% sealing compliance rate. Ensure the operational readiness, safety, and security of trucks and fuel tankers through regular inspections. Monitor transportation schedules and trip plans to minimize delays. Schedule all daily fuel transportation activities based on operational system requirements. Ensure the availability and readiness of internal fleet vehicles and confirm receiving sites are prepared for deliveries. Prioritize the use of Darb's fleet and engage third-party carriers only when internal vehicles are unavailable, under maintenance, or when servicing remote locations. Monitor each vehicle in real time and document loading, departure, arrival, and delivery times. Execute transportation activities based on approved electronic transport orders, including load details, origin, destination, and assigned driver. Track all trips in real time using GPS and the Wathiq platform, monitoring departures, arrivals, routes, and stops in accordance with company procedures. Redirect shipments during emergencies, within delegated authority, to prevent operational disruptions. Conduct periodic inspections of tractors and tankers to ensure compliance with fuel loss prevention standards. Review daily transportation reports, analyze delays, deficiencies, and recurring issues, and implement corrective actions. Prepare logistics performance reports, evaluate carrier performance, and submit findings to management. Ensure timely delivery of fuel and materials to stations and requesting departments. Manage and coordinate import logistics operations. Evaluate the feasibility of new station locations, submit recommendations to senior management, strengthen security coverage for fuel transportation, and conduct strategic field visits. Ensure compliance with health, safety, and regulatory requirements issued by transportation authorities, traffic authorities, Saudi Aramco, and Civil Defense. Oversee preventive maintenance programs and comprehensive technical inspections for trucks and fuel tankers. Develop, qualify, and manage transportation service providers and logistics vendors. Perform any other duties assigned by the direct manager that are related to the nature of the role. Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field. Professional certifications such as CSCP, CLTD, CILT, or PMP.
<p>Job Brief: This role serves as the central "nerve center" for our KSA operations, ensuring that opportunities across our diverse Agility global portfolio are tracked, managed, and accelerated. You will bridge the gap between high-level government engagements and operational execution. You will be responsible for maintaining a "single source of truth" for our pipeline, managing complex stakeholder relationships within the Saudi ecosystem, and ensuring that leadership has the data-driven insights needed to make critical decisions.</p><p>Job Responsibilities:</p><p>Pipeline & Opportunity Management:</p><ul><li>Build and rigorously maintain the KSA Opportunity Tracker (via Power BI or Excel).</li><li>Monitor the status, ownership, timelines, and dependencies for all regional projects.</li></ul><p>Stakeholder & Government Liaison:</p><ul><li>Track engagements with key KSA entities.</li><li>Document next actions and ensure no follow-up is missed.</li></ul><p>Performance Reporting:</p><ul><li>Prepare monthly leadership updates and visual dashboards that translate complex data into actionable insights for the executive team.</li></ul><p>Operational Accountability:</p><ul><li>Follow up directly with Operating Companies (OpCos) to ensure meeting actions and deadlines are met.</li><li>Act as the primary "enforcer" of project timelines.</li></ul><p>Risk Mitigation:</p><ul><li>Proactively identify and flag delays, resource bottlenecks, or strategic risks before they impact delivery.</li></ul><p>Knowledge Management:</p><ul><li>Ensure seamless continuity of project data and strategic relationships during priority shifts or team transitions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your Qualifications</p><ul><li>Bachelor s degree in Business Administration, Engineering, or a related field. An MBA is a plus.</li><li>Certification: PMP, PRINCE2, or equivalent project management certification is highly preferred.</li><li>6-8 years of project management experience, preferably within a conglomerate, consulting firm, or logistics/infrastructure sector.</li><li>Regional Expertise: Deep understanding of the KSA business landscape and the Vision 2030 framework. Familiarity with the working styles of Saudi government ministries and working in international organizationsis essential.</li><li>Native or professional fluency in English and Arabic is required to navigate government documentation and internal reporting.</li></ul><p>Your Proficiencies</p><ul><li>Leadership and Management skills</li><li>Data Visualization: Advanced proficiency in Power BI and Excel (lookups, pivot tables, and dashboard creation).</li><li>Strategic Thinking: Ability to see the "big picture" across multiple business units (Logistics, Aviation, Ventures) while maintaining attention to detail.</li><li>Influence & Communication: Strong interpersonal skills to hold senior leaders accountable for deadlines without direct reporting authority.</li><li>Agility: Ability to thrive in a fast-paced environment where priorities shift based on government mandates or market opportunities.</li></ul>
<h3><strong>About the Role</strong></h3><p>Agility is seeking a <strong>Project Manager - Agility Logistics Services</strong> to serve as the central point for its operations in Saudi Arabia. This full-time role focuses on tracking, managing, and accelerating opportunities across Agility's global portfolio, bridging the gap between high-level government engagements and operational execution. The Project Manager will be responsible for maintaining a single source of truth for the project pipeline and managing complex stakeholder relationships within the Saudi ecosystem.</p><h3><strong>Role Context and Impact</strong></h3><p>This position is critical for ensuring that leadership receives data-driven insights necessary for making informed decisions. The Project Manager acts as a key facilitator, ensuring that all regional projects are monitored effectively and that strategic objectives are met through diligent follow-up and proactive risk management.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Build and maintain the KSA Opportunity Tracker using Power BI or Excel to manage the pipeline and opportunities.</li><li>Monitor the status, ownership, timelines, and dependencies for all regional projects.</li><li>Track engagements with key KSA entities, document next actions, and ensure all follow-ups are completed.</li><li>Prepare monthly leadership updates and visual dashboards that translate complex data into actionable insights for the executive team.</li><li>Follow up directly with Operating Companies (OpCos) to ensure meeting actions and deadlines are met, acting as the primary enforcer of project timelines.</li><li>Proactively identify and flag potential delays, resource bottlenecks, or strategic risks before they impact project delivery.</li><li>Ensure seamless continuity of project data and strategic relationships during priority shifts or team transitions.</li></ul><h3><strong>Qualifications and Experience</strong></h3><ul><li>A minimum of 6 to 8 years of relevant professional experience.</li><li>Demonstrated ability to manage complex stakeholder relationships.</li><li>Proficiency in using tools like Power BI or Excel for data tracking and reporting.</li><li>Strong organizational skills with an emphasis on maintaining accurate and up-to-date information.</li></ul><h3><strong>Application Process</strong></h3><p>Candidates who meet the specified qualifications are encouraged to apply for this full-time position.</p>
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<p><span><span>Join us as</span></span><b><span>Arabia Go-To-Market (GTM) SHE Manager</span></b></p><br><br><p><b><span>Function</span></b></p><br><br><p><span><span>Safety, Health, Environment (SHE) & Security</span></span></p><br><br><br><p><b><span>Work Level</span></b></p><br><br><p><span><span>WL2A</span></span></p><br><br><br><p><b><span>Reports to</span></b></p><br><br><p><span><span>PTAB GTM SHE Manager</span></span></p><br><br><br><p><b><span>Scope</span></b></p><br><br><p><span><span>Arabia Region (KSA, UAE, Oman, Bahrain, Qatar, Kuwait) covering head offices, sales offices, road safety, warehousing, transportation, and other non-manufacturing operations</span></span></p><br><br><br><p><b><span>Location</span></b></p><br><br><p><span><span>Jeddah, Saudi Arabia</span></span><span> / Dubai, UAE</span></p><br><br><br><p><b><span>Terms & Conditions</span></b></p><br><br><p><span><span>Full-Time</span></span></p><br><br><br><p><b><span>JOB PURPOSE</span></b></p><br><br><p><span><span>This role</span><span>is responsible for</span><span>leading the Safety, Health, Environment (SHE) and Security agenda across Unilever's Go-To-Market (GTM) and non-manufacturing operations in the Arabia region. The role ensures the protection of employees, contractors, visitors,</span><span>logistics</span><span>partners, and the communities in which Unilever</span><span>operates</span><span>while supporting the ambition of achieving Zero Harm.</span></span></p><br><br><p><span><span>Reporting to the PTAB GTM SHE Manager, the successful candidate will act as the regional custodian for SHE governance, office security, road safety, and third-party</span><span>logistics</span><span>compliance. The position requires strong leadership to influence internal and external stakeholders and ensure that safety, health,</span><span>environmental</span><span>and security considerations are embedded in business decisions and everyday operations.</span></span></p><br><br><p><span><span>The</span><span>role offers an opportunity to partner with regional leadership teams, Workplace, HR, Supply Chain, Logistics, Procurement, Sales, Security, Legal and external partners to strengthen compliance, enhance operational excellence, and drive a strong safety culture across the GCC.</span></span></p><br><br><br><p><b><span>KEY RESPONSIBILITIES</span></b></p><br><br><p><b><span>SHE & Security Governance</span></b></p><br><br><ul><li><p><span><span>Lead the SHE and office security agenda across</span><span>GCC</span><span>non-manufacturing operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure compliance with local legislation, Unilever standards, legal</span><span>registers</span><span>and internal governance requirements.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain risk assessments, emergency preparedness</span><span>programs</span><span>and assurance activities.</span></span></p><br><br></li></ul><br><p><b><span>Office Safety & Security</span></b></p><br><br><ul><li><p><span><span>Manage office SHE and security controls including fire safety, emergency response, evacuation drills, first aid arrangements, contractor management, visitor management and access control.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct security risk assessments and ensure corrective actions are effectively implemented.</span></span></p><br><br></li></ul><br><p><b><span>Road Safety Leadership</span></b></p><br><br><ul><li><p><span><span>Drive the road safety agenda for sales teams, company vehicles, shuttle</span><span>services</span><span>and third-party transporters.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Implement journey management, defensive driving, telematics monitoring, dashcam compliance, fatigue</span><span>management</span><span>and speed management programs.</span></span></p><br><br></li></ul><br><p><b><span>Third-Party Logistics (3PL) Compliance</span></b></p><br><br><ul><li><p><span><span>Ensure warehousing and transportation service providers</span><span>comply with</span><span>Unilever Minimum Mandatory Requirements.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct audits, gap assessments, site</span><span>inspections</span><span>and compliance reviews.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor corrective action implementation and escalate critical gaps where</span><span>required</span><span>.</span></span></p><br><br></li></ul><br><p><b><span>Incident Management & Assurance</span></b></p><br><br><ul><li><p><span><span>Lead investigations</span><span>for</span><span>incidents involving offices, road transport,</span><span>logistics</span><span>operations</span><span>and contractors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Facilitate root cause analysis, learning</span><span>deployment</span><span>and verification of corrective action effectiveness.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop</span><span>compliance</span><span>roadmaps and assurance plans across the region.</span></span></p><br><br></li></ul><br><p><b><span>Training, Communication & Engagement</span></b></p><br><br><ul><li><p><span><span>Design and deploy SHE and security training programs for all relevant audiences.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deliver</span><span>engagement initiatives for office employees, sales teams, contractors, warehouse</span><span>teams</span><span>and transport providers.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Promote a strong Zero Harm culture through leadership engagement and awareness campaigns.</span></span></p><br><br></li></ul><br><p><b><span>Performance Management</span></b></p><br><br><ul><li><p><span><span>Track and report SHE, security, road</span><span>safety</span><span>and</span><span>logistics</span><span>performance indicators.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor incident trends, audit performance, corrective action closure, telematics</span><span>data</span><span>and training completion.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Drive continuous improvement initiatives across the region.</span></span></p><br><br></li></ul><br><p><b><span>REQUIRED QUALIFICATIONS</span></b></p><br><br><ul><li><p><span><span>Bachelor's Degree in Occupational Health & Safety</span><span>, Engineering, Environmental Science, Security Management, Logistics, or</span><span>a related field</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>NEBOSH IGC, NEBOSH Diploma, ISO 45001 Lead Auditor, ISO 14001 Lead Auditor, or equivalent professional qualification.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience managing SHE programs across multiple sites and countries.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong knowledge of office safety, contractor management, emergency response, road safety,</span><span>logistics</span><span>safety</span><span>and security management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing warehouse and transportation safety compliance.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong stakeholder management,</span><span>influencing</span><span>and leadership skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluent English communication skills; Arabic is preferred.</span></span></p><br><br></li></ul><p><span></span></p><br><br><p><b><span>PREFERRED QUALIFICATIONS</span></b></p><br><br><ul><li><p><span><span>Experience in a multinational FMCG,</span><span>logistics</span><span>, supply chain, transportation, retail, industrial or distribution environment.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience</span><span>managing</span><span>SHE programs in non-manufacturing operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience working with third-party</span><span>logistics</span><span>providers and contractors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong auditing,</span><span>assurance</span><span>and compliance management experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Exposure to GCC regulatory environments and regional operations.</span></span></p><br><br></li></ul><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<h3 >About the Role at Catrion Group</h3>
<p >Catrion Group is seeking an <strong>Asst. Manager, Laboratory Services Development</strong> to join its team in Jeddah. This full-time position is central to the strategic enhancement and expansion of the company's laboratory service offerings. The role focuses on identifying opportunities for service improvement, strengthening engagement with key stakeholders, and ensuring a clear alignment between market demand and the laboratory's operational capabilities.</p> <h3 >Key Responsibilities</h3>
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<li >Identify opportunities to expand and enhance laboratory service offerings within food, water microbiology, and chemistry testing scopes.</li>
<li >Develop and implement annual laboratory service development plans aligned with company direction and operational capacity.</li>
<li >Build and maintain professional relationships with internal departments and approved external stakeholders.</li>
<li >Assess service requirements and align them with laboratory technical capabilities and available resources.</li>
<li >Support the achievement of approved service growth targets through structured opportunity tracking and follow-up.</li>
<li >Represent the laboratory in relevant conferences, exhibitions, and professional networking events when required.</li>
<li >Monitor industry trends, regulatory developments, and emerging technologies relevant to laboratory services.</li>
<li >Collaborate with laboratory technical teams to ensure service feasibility and proper scope definition.</li>
<li >Support the preparation of service proposals and related documentation in accordance with company policies and approval matrix.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this position should possess <strong>2 to 5 years of professional experience</strong> in a relevant field, demonstrating a solid understanding of laboratory operations and service development.</p> <h3 >Workplace Inclusivity</h3>
<p >Catrion Group is committed to fostering an inclusive work environment. Special provisions will be accommodated for people with disabilities, including flexible working hours and available accessibility needs such as facility access and technology.</p> <h3 >Role Impact and Strategic Scope</h3>
<p >This role is integral to the continuous evolution of Catrion Group's laboratory services. The Asst. Manager will contribute directly to expanding service offerings in critical areas such as food, water microbiology, and chemistry testing. By monitoring industry developments and collaborating with technical teams, the role ensures that service development plans are both innovative and operationally feasible, supporting the company's growth objectives.</p> <h3 >Application Details</h3>
<p >Interested candidates are encouraged to apply. Salary information will be discussed directly with qualified applicants during the interview process.</p>
Ultimate Peaks is retained on a confidential search for a major Saudi logistics and transport group.<br><br>Our client is appointing a Director to own how jobs are sized, graded, priced and measured across the group.<br><br>The mandate<br><br>Job architecture, job evaluation and the grade structure<br><br>Compensation and benefits design, pay ranges and the annual review<br><br>Performance management, the cycle, calibration and the rating standard<br><br>Organisation design, structure, spans and layers<br><br>Reward submissions to the board remuneration committee<br><br>Requirements<br><br>We are looking for<br><br>Genuine job evaluation depth in a recognised method, applied in practice<br><br>The standing to defend a grade to a Chief Officer who disagrees with it<br><br>Experience writing reward papers for a board committee and having them approved<br><br>A proper understanding of pay protection and red circling<br><br>Arabic and English<br><br>This seat sets the standard the organisation is paid and measured against. It carries real influence and it will be argued with.<br><br>Saudi nationals are strongly encouraged.
About the Role:<br>Seeking a dynamic and results-oriented Supply Chain Director to architect and lead our end-to-end operations. This is a strategic leadership role where you will lead the entire value chain from securing material sources to delivering high-quality finished goods to our customers.<br>Key Responsibilities:<br>Own and direct company entire supply chain system including strategic procurement, integrated production planning, warehousing, logistics, and customer fulfillment to ensure seamless delivery. Build and manage Strong Supplier Relationships for critical raw materials, ensuring supply security and competitive advantage. Participate in Sales & Operations Planning (S&OP) cycle to perfectly align demand forecasts with production capacity, optimize inventory turnover, and enhance customer service levels to industry-leading standards. Building a Strong & Cost-Effective Supply Chain by Find ways to protect the supply chain from interruptions while also cutting shipping costs, lowering logistics expenses, and reducing surplus inventory. Lead the digital improvement of our supply chain by implementing advanced analytics, automation, and next-generation technologies across procurement, planning, logistics, and warehouse operations.<br>We are looking for an experienced leader who combines deep industry knowledge with a transformative mindset. <br>The ideal candidate will have:<br>Educational Background: A Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, or a related field. A Master’s degree (MBA/MSc) or professional certifications such as CSCP or CPIM are highly desirable. Proven Leadership Experience: minimum of 20 years of progressive supply chain experience, with at least 5-7 years in a senior leadership capacity within a complex manufacturing environment. Operational Excellence Mindset with a history of driving supply chain optimization, delivering cost leadership, and leading successful digital transformation or continuous improvement projects. Strong interpersonal skills with a proven ability to influence and build consensus across Manufacturing, Commercial, Finance, and Executive Leadership teams.
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<span>Business Development Manager (BDM) – Enterprise Software & Solutions Work Location: On-site (Riyadh Office – Saudi Arabia) Industry: Real Estate & Construction, Retail, Gym & Spa, Manufacturing, Logistics, NGO Role Overview Our client is seeking a high-energy, articulate, and presentable Business Development Manager (BDM) based on-site in their Saudi Arabia office.<br> The ideal candidate will drive sector-specific expansion (e.<br>g., Real Estate, Retail, Banking, F&B), conduct in-person and virtual client presentations, manage end-to-end sales pipelines, and close high-value software deals.<br> Key Responsibilities Identify, target, and acquire enterprise accounts within assigned verticals through direct engagement and site visits.<br> Leverage deep sector knowledge to pitch tailored B2B software, SaaS, and automation solutions.<br> Lead the full sales cycle: lead qualification, needs discovery, demo presentations, contract negotiations, and deal closing.<br> Defend delivery timelines, navigate pricing models, and effectively manage client objections.<br> Maintain strict CRM discipline, tracking conversion rates, pipeline velocity, and deal stages.<br> Consistently hit and exceed quarterly and annual sales quotas backed by clear metrics.<br> Key Requirements: Location: Must be physically based in Saudi Arabia and work on-site from KSA office.<br> Experience: Minimum 2+ years of proven B2B software, SaaS, or tech solutions sales experience within the Saudi market.<br> Sector Ecosystem Expertise: Deep understanding of sector-specific platforms (e.<br>g., ERP/CRM, POS/Inventory solutions, HR & Business Automation tools.<br>..etc. depends on the sector).<br> Communication & Presence: Exceptional fluency in Arabic and English.<br> Strong executive presence, charismatic demeanor, and confident presentation skills.<br> Data-Driven Mindset: Ability to articulate past performance through clear conversion metrics and sales numbers.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p>WSP is seeking an experienced Construction Manager to join the PMCM team supporting the delivery of a landmark development in Riyadh. This is a delivery-focused role requiring strong leadership of construction supervision activities, contractor management, stakeholder coordination, and project execution from a consultant/PMC environment. The successful candidate will act as the Client's representative on site, driving construction progress, quality, safety, and compliance across multiple work fronts while ensuring successful project delivery in accordance with schedule and budget objectives.</p><p>Lead and oversee all site construction activities within the assigned project scope. Monitor contractor performance against approved schedules, quality standards, and contractual requirements. Drive construction progress and proactively resolve site issues affecting delivery. Coordinate with project stakeholders, consultants, contractors, authorities, and client representatives. Review and monitor construction methodologies, logistics plans, recovery plans, and sequencing strategies. Chair site progress meetings and provide accurate reporting on project performance. Ensure compliance with project specifications, approved drawings, permits, and regulatory requirements. Monitor implementation of HSE requirements and project quality standards. Review contractor resource deployment and recommend corrective actions where necessary. Manage inspections, testing, commissioning, handover, and close-out activities. Support commercial and contract teams regarding claims, variations, delays, and risk mitigation measures. Identify project risks and implement mitigation strategies to maintain delivery targets.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Civil Engineering or a related engineering discipline.</li><li>Minimum 15 years of total experience in construction management.</li><li>Minimum 8 years in a Consultant / PMC / PMCM environment.</li><li>Immediate availability or short notice period.</li><li>Proven experience as Construction Manager, Senior Construction Manager, or similar leadership role.</li><li>Strong experience delivering large-scale infrastructure, public realm, mixed-use, transportation, urban development, or giga projects.</li><li>Extensive experience managing contractors on behalf of the client.</li><li>Strong knowledge of construction supervision, QA/QC, HSE, contract administration, and stakeholder management.</li><li>Excellent communication and leadership skills.</li><li>Previous GCC experience is essential.</li><li>Saudi Arabia and Riyadh project experience highly preferred.</li></ul>
Job Summary Coordinate and monitor supply chain operations in conjunction with Head Office Procurement structures. Plan and track the shipment of incoming materials according to project requirements. Supervise orders and arrange stocking of materials, supplies and equipment to ensure they meet project delivery requirements. Manage the warehouse and storekeepers to maintain logs and records of construction materials stock and deliveries to site. Ensure accurate goods receiving inspections are carried out to compare goods delivered are in accordance with the product specifications in the purchase agreements. Prepare accurate reports for the management team. Ensure site stores controller manages site stock in accordance with company standards keeping accurate records of inspections, receipts and issues Optimize purchasing and delivery costs by managing site specific supply chain requirements and consolidate demands on supply base. Establish mitigation actions for behind schedule or at risk deliveries and implement with site teams;Co-ordinate for in bound material for timely and safe delivery at site, managing marshalling areas liaising with the Logistics Consultant or Project Consultant, as applicable, to ensure full compliance with project specific, local government or other applicable regulations Maintain and issue reports of all site logistics operations Prepare and report with enough notice all operations that might affect, impact or require prior notice according with the site specific, Client’s or other regulation or specification<br>Qualification / Skills and Experience Bachelor’s degree in Logistics, Supply Chain Management, Engineering, or a related field.15+ years of relevant experience in logistics in construction industries Good personality and communication skills
<p>Decima International is a professional services company providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across the industries we serve. We are seeking an experienced Senior Construction Manager (MEP / CSA) to oversee day-to-day construction delivery for a major hyperscale data center project. The role will lead site coordination across MEP, CSA, contractors, consultants, utility providers, and other stakeholders while ensuring works are executed safely, efficiently, and in accordance with project requirements. The successful candidate will monitor progress, productivity, resource deployment, interfaces, and construction risks, while driving timely resolution of site issues and supporting successful delivery through testing, commissioning, and handover.</p><p>RESPONSIBILITIES</p><ul><li>Oversee day-to-day construction activities across assigned MEP and CSA workstreams.</li><li>Ensure construction works comply with approved drawings, specifications, project requirements, quality standards, and applicable regulations.</li><li>Coordinate site activities between contractors, consultants, utility providers, vendors, and other stakeholders.</li><li>Monitor construction progress against approved schedules, milestones, and look-ahead plans.</li><li>Review contractor productivity, manpower, plant, equipment, and resource deployment.</li><li>Identify construction risks, constraints, delays, and interface issues and drive timely resolution.</li><li>Coordinate MEP, CSA, civil, structural, architectural, and commissioning interfaces.</li><li>Review construction methodology, sequencing, temporary works, and site logistics as required.</li><li>Support constructability reviews and provide input into design coordination.</li><li>Monitor contractor compliance with quality, safety, and environmental requirements.</li><li>Review progress reports, site records, and contractor submissions.</li><li>Lead or participate in site coordination meetings, construction reviews, and progress meetings.</li><li>Coordinate with QA/QC teams to ensure inspections, testing, and quality requirements are completed.</li><li>Coordinate with HSE teams to maintain safe working conditions and effective risk controls.</li><li>Support testing, commissioning, energization, system turnover, and handover activities.</li><li>Monitor punch list, defects, incomplete works, and closeout activities.</li><li>Escalate critical construction issues, risks, and delays to the PMC Lead / Site Director.</li><li>Provide regular updates on progress, performance, constraints, and key site issues.</li></ul><p>QUALIFICATIONS</p><p>Required Qualifications</p><ul><li>Bachelor s degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Construction Management, or a related discipline.</li><li>Relevant professional certification or registration.</li><li>Minimum 12 15 years of overall professional experience in major construction or infrastructure projects.</li><li>Minimum 12 years of relevant construction management experience .</li><li>Minimum 8 years of experience on similar large-scale or mission-critical projects .</li><li>Strong experience in hyperscale data center, industrial, or complex MEP / CSA construction supervision.</li><li>Extensive knowledge of construction methods, sequencing, site coordination, and multidisciplinary interfaces.</li><li>Strong understanding of MEP systems, CSA works, construction logistics, and site supervision.</li><li>Experience monitoring contractor productivity, resource deployment, and construction performance.</li><li>Strong knowledge of construction quality, safety, and schedule requirements.</li><li>Proven experience coordinating multiple contractors, consultants, and external stakeholders.</li><li>Strong problem-solving, leadership, communication, and stakeholder management skills.</li></ul><p>Preferred Qualifications</p><ul><li>Chartered Engineer status or equivalent.</li><li>Saudi Council of Engineers (SCE) registration.</li><li>Experience on hyperscale data center or mission-critical projects.</li><li>Experience in industrial construction or large-scale infrastructure.</li><li>Experience within a Project Management Consultancy (PMC) environment.</li><li>Experience working in KSA or the wider GCC region.</li><li>Strong knowledge of MEP commissioning interfaces and system handover requirements.</li><li>Familiarity with international construction standards and best practices.</li></ul><p>POSITION DETAILS</p><p>Position: Senior Construction Manager (MEP / CSA)</p><p>Work Setting: Full-Time Onsite</p><p>Industry: Hyperscale Data Centers / Industrial Construction</p><p>PRODUCTIVITY TOOLS</p><ul><li>Microsoft Office</li><li>Microsoft Excel</li><li>Microsoft PowerPoint</li><li>Construction Management Systems</li><li>Project Scheduling Platforms</li><li>Document Control Platforms</li><li>Progress and Reporting Dashboards</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Construction Management, or a related discipline.</li><li>Relevant professional certification or registration.</li><li>Minimum 12 15 years of overall professional experience in major construction or infrastructure projects.</li><li>Minimum 12 years of relevant construction management experience .</li><li>Minimum 8 years of experience on similar large-scale or mission-critical projects .</li><li>Strong experience in hyperscale data center, industrial, or complex MEP / CSA construction supervision.</li><li>Extensive knowledge of construction methods, sequencing, site coordination, and multidisciplinary interfaces.</li><li>Strong understanding of MEP systems, CSA works, construction logistics, and site supervision.</li><li>Experience monitoring contractor productivity, resource deployment, and construction performance.</li><li>Strong knowledge of construction quality, safety, and schedule requirements.</li><li>Proven experience coordinating multiple contractors, consultants, and external stakeholders.</li><li>Strong problem-solving, leadership, communication, and stakeholder management skills.</li><li>Chartered Engineer status or equivalent.</li><li>Saudi Council of Engineers (SCE) registration.</li><li>Experience on hyperscale data center or mission-critical projects.</li><li>Experience in industrial construction or large-scale infrastructure.</li><li>Experience within a Project Management Consultancy (PMC) environment.</li><li>Experience working in KSA or the wider GCC region.</li><li>Strong knowledge of MEP commissioning interfaces and system handover requirements.</li><li>Familiarity with international construction standards and best practices.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for an IT Demand Manager to establish and manage a structured pipeline for demand originating within the IT organization. </p><br><p>The role covers technology-driven demand, including infrastructure upgrades, architecture initiatives, technical debt remediation, operational improvements, platform and tooling requirements, software licenses, cloud services, and Managed Services. Business-initiated demand is managed separately by the existing Business Demand Manager. </p><br><p>You will manage internal IT demand from intake through assessment, prioritization, and approval, ensuring that technology requirements are clearly defined, appropriately assessed, and aligned with strategic priorities, budgets, and available capacity. </p><br><p>Working closely with IT Strategy and Architecture, Service Leads, IT Finance, the Business Demand Manager, the Capacity Manager, and external service providers, you will help establish a transparent and disciplined approach to IT portfolio planning and decision-making. </p><br><p>Key Responsibilities:</p><br><p>Demand Intake & Qualification: </p><br><ul><li>Capture and classify all internally initiated IT demand in a central demand pipeline </li></ul><ul><li>Validate the scope, ownership, expected outcomes, and completeness of each demand </li></ul><ul><li>Guide demand owners in preparing the information and justification required for assessment </li></ul><ul><li>Identify duplicate, overlapping, or interdependent requirements at an early stage </li></ul><p>Demand Assessment: </p><br><ul><li>Assess qualified demand against strategic alignment, operational value, regulatory relevance, risk, cost, benefits, dependencies, and urgency </li></ul><ul><li>Coordinate the preparation and review of investment cases for significant technology requirements </li></ul><ul><li>Consolidate input from Architecture, Finance, Security, Risk, Procurement, Service Leads, and the Capacity Manager</li><li>Determine whether demands are sufficiently mature to proceed to prioritization and decision-making </li></ul><p>Prioritization & Portfolio Planning :</p><br><ul><li>Apply consistent scoring and prioritization criteria across the internal IT demand portfolio </li></ul><ul><li>Prepare recommendations and decision materials for IT prioritization forums </li></ul><ul><li>Align internal IT demand with business demand, technology roadmaps, budgets, available capacity, and delivery plans </li></ul><ul><li>Facilitate prioritization discussions and maintain a transparent record of approvals, rejections, deferrals, and changes in priority </li></ul><ul><li>Support periodic portfolio reviews and re-prioritization based on changing requirements and constraints </li></ul><p>Demand Performance & Improvement:</p><br><ul><li>Maintain end-to-end visibility of demand status from intake through implementation handover </li></ul><ul><li>Track demand volumes, backlog, cycle times, intake quality, and decision status </li></ul><ul><li>Produce regular dashboards and management reporting on the internal IT demand portfolio </li></ul><ul><li>Identify process bottlenecks and continously improve demand management standards, workflows, tools, and reporting </li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تدعو شركة محمد سعد هشبول الطبي الكفاءات للانضمام إليها في منصب <strong >مدير إداري</strong>. يقع هذا الدور بدوام كامل في العقيق، الباحة، ويتطلب خبرة عملية تتراوح بين 2 إلى 5 سنوات في مجال الإدارة. يهدف شاغل الوظيفة إلى الإشراف على الأنشطة الإدارية وضمان سير العمليات بكفاءة وفعالية عالية.</p> <h3 >الغرض من الوظيفة</h3>
<p >يتولى المدير الإداري مسؤولية المشاركة في تطوير الأهداف الاستراتيجية للشؤون الإدارية، والإشراف العام على تخطيط وتنظيم وتنفيذ الأعمال الإدارية. يشمل ذلك متابعة كافة العمليات الإدارية ذات الصلة، وضمان توفير الموارد التقنية والبشرية اللازمة لدعم العمليات اليومية وتحقيق أعلى مستويات الكفاءة والفعالية ضمن الخطط التشغيلية المعتمدة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >المشاركة في صياغة الأهداف الرئيسية للشؤون الإدارية، وتطوير وتنفيذ الخطط والبرامج والمشاريع التي تساهم في تحقيق هذه الأهداف، مع وضع أطر ومقاييس دقيقة لتقييم مستوى الإنجاز.</li>
<li >الإشراف على عمليات تطوير ومراجعة جداول الصلاحيات والإجراءات الإدارية المتبعة، بهدف تحسينها وضمان تقديم الخدمات الإدارية بالجودة والسرعة المطلوبة.</li>
<li >متابعة وتوجيه أنشطة تلبية احتياجات الوحدات التنظيمية والموظفين من الخدمات الإدارية المتنوعة، مثل النقل، الضيافة، النظافة، تنظيم المراسلات، الأرشفة، والتشغيل الإداري للمباني والمرافق.</li>
<li >ضمان تطبيق الأنظمة والتعليمات والقرارات الإدارية المعتمدة، والإشراف على إبلاغ الوحدات التنظيمية والموظفين بكافة القرارات الصادرة عن الإدارة العليا ومتابعة تنفيذها.</li>
<li >إعداد وتقديم الملخصات والتقارير الدورية للإدارة العليا التي توضح نسب الإنجاز العامة في الشؤون الإدارية، وإحاطتهم بالتحديات والمستجدات، وتقديم الاستشارات بشأن القضايا والمبادرات المستقبلية المهمة.</li>
</ul> <h3 >المؤهلات والخبرات</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال الإدارة أو الشؤون الإدارية.</li>
<li >القدرة على تخطيط وتنظيم ومتابعة العمليات الإدارية بكفاءة.</li>
<li >مهارات قوية في الإشراف والتوجيه والتواصل الفعال.</li>
<li >القدرة على إعداد التقارير وتقديم الملخصات للإدارة العليا.</li>
</ul> <h3 >بيئة العمل</h3>
<p >هذا الدور هو وظيفة <strong >بدوام كامل</strong> ضمن فريق عمل شركة محمد سعد هشبول الطبي في مدينة العقيق بمنطقة الباحة. يتطلب الدور التواجد الفعلي في موقع العمل لضمان الإشراف المباشر على العمليات الإدارية.</p> <h3 >التقديم</h3>
<p >للمهتمين بالانضمام إلى فريق عمل شركة محمد سعد هشبول الطبي، يرجى التقديم لهذه الفرصة الإدارية في العقيق، الباحة.</p></div>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث <strong >شركة قوة التضامن للمقاولات</strong> عن <strong >مدير إداري</strong> للانضمام إلى فريقها في <strong >ينبع</strong>، ضمن منطقة <strong >المدينة المنورة</strong>. يمثل هذا الدور فرصة لمتخصص يتمتع بخبرة تتراوح بين <strong >0 إلى 1 سنة</strong> للإشراف العام على الأنشطة الإدارية وتخطيطها وتنظيمها. يهدف شاغل الوظيفة إلى ضمان توافق العمليات الإدارية مع الخطط التشغيلية المعتمدة، وتوفير الموارد اللازمة لسير العمل اليومي بأقصى درجات الكفاءة والفعالية. هذه الوظيفة بدوام كامل.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<p >يتولى المدير الإداري مجموعة من المهام المحورية لضمان سير العمليات الإدارية بسلاسة وكفاءة، وتشمل:</p>
<ul >
<li >المشاركة الفعالة في تطوير الأهداف الرئيسية للشؤون الإدارية، وتصميم وتنفيذ الخطط والبرامج والمشاريع التي تساهم في تحقيق هذه الأهداف، مع وضع أطر ومقاييس دقيقة لتقييم مستوى الإنجاز.</li>
<li >الإشراف المباشر على عمليات تطوير ومراجعة جداول الصلاحيات الإدارية والإجراءات المتبعة داخل الشركة، بهدف التحسين المستمر وضمان تقديم الخدمات الإدارية بالجودة والسرعة المطلوبة.</li>
<li >متابعة وتوجيه أنشطة تلبية احتياجات الوحدات التنظيمية الأخرى والموظفين من الخدمات الإدارية المتنوعة، مثل خدمات النقل والضيافة والنظافة، بالإضافة إلى تنظيم المراسلات والأرشفة والتشغيل الإداري للمباني والمرافق.</li>
<li >ضمان التطبيق الأمثل للأنظمة والتعليمات والقرارات الإدارية المعتمدة في الشركة، والتأكد من إبلاغ الوحدات التنظيمية والموظفين بكافة القرارات والتعليمات الصادرة عن الإدارة العليا ومتابعة تنفيذها بفعالية.</li>
<li >الإشراف على إعداد وتحضير الملخصات والتقارير الدورية التي توضح نسب الإنجاز العامة المتعلقة بالشؤون الإدارية، وعرضها على الإدارة العليا، مع إحاطتهم بمختلف التحديات والمستجدات، وتقديم الاستشارات حول القضايا والمبادرات المستقبلية الهامة.</li>
</ul> <h3 >المؤهلات والخبرات المطلوبة</h3>
<p >للنجاح في هذا الدور، يجب أن يمتلك المرشح المؤهلات والخبرات التالية:</p>
<ul >
<li >خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال الإدارة أو الشؤون الإدارية.</li>
<li >القدرة على التخطيط والتنظيم والإشراف على العمليات الإدارية.</li>
<li >مهارات تواصل ممتازة وقدرة على التعامل مع مختلف المستويات الإدارية.</li>
</ul> <h3 >بيئة العمل</h3>
<p >يقع مقر العمل لهذا الدور في مدينة <strong >ينبع</strong>، التابعة لمنطقة <strong >المدينة المنورة</strong>، ويكون العمل بنظام الدوام الكامل. سيعمل المدير الإداري ضمن فريق يدعم العمليات التشغيلية للشركة.</p> <h3 >عن شركة قوة التضامن للمقاولات</h3>
<p >تعد <strong >شركة قوة التضامن للمقاولات</strong> من الشركات العاملة في قطاع المقاولات، وتلتزم بتقديم خدمات متميزة. تسعى الشركة باستمرار إلى تعزيز كفاءة عملياتها الداخلية والخارجية من خلال توظيف الكفاءات وتطبيق أفضل الممارسات الإدارية.</p> <h3 >تقديم الطلبات</h3>
<p >ندعو المرشحين المؤهلين الذين تتوافق خبراتهم ومهاراتهم مع متطلبات هذا الدور إلى تقديم طلباتهم للانضمام إلى فريق عملنا.</p></div>
Automation Project Manager – Saudi Arabia (Contract Opportunity)<br>We are looking for an experienced Automation Project Manager to lead the successful delivery of complex supply chain, warehouse, and automation projects. This is an exciting opportunity to join a growing team delivering innovative logistics and engineering solutions for leading clients across the region. In this role, you will oversee projects from initial planning through to implementation and operational handover, working closely with engineering, operations, technology teams, vendors, and client stakeholders. You'll play a pivotal role in ensuring projects are delivered safely, on time, within budget, and to the highest operational standards. If you thrive in fast-paced project environments and have a passion for transforming supply chain operations, we'd love to hear from you.<br>Responsibilities:Lead end-to-end project delivery, including planning, scheduling, budgeting, risk management, and governance. Develop and manage detailed project plans, milestones, and resource allocation. Coordinate multidisciplinary teams across engineering, operations, IT, automation, and client organisations. Build strong relationships with clients and key stakeholders, ensuring clear communication throughout the project lifecycle. Manage third-party vendors, contractors, and system integrators to ensure successful delivery against project objectives. Oversee engineering and solution delivery activities, ensuring designs align with operational and business requirements. Drive risk, issue, and change management processes while maintaining project governance. Support warehouse operational readiness through testing, training, SOP development, commissioning, and go-live activities. Prepare executive-level project reports, dashboards, RAID logs, and delivery updates for senior leadership. Monitor post-implementation performance and ensure a smooth transition into business-as-usual operations.<br>Essential Experience:6–10+ years' experience in project management within:Supply chain and logistics Warehouse implementation Automation deployment Engineering or logistics transformation projects Proven track record delivering complex warehouse or supply chain projects from concept through implementation. Strong understanding of warehouse operations, distribution centres, and supply chain processes. Experience managing cross-functional teams, vendors, contractors, and client stakeholders. Excellent planning, reporting, communication, and stakeholder management skills.<br>Technical Knowledge:Experience with one or more of the following is highly desirable:Warehouse Management System (WMS) implementations Warehouse automation technologies Distribution centre operations Engineering project environments Project management tools including MS Project, Primavera, Jira, Smartsheet, and advanced Excel.<br>Qualifications:Bachelor's degree in Engineering, Supply Chain, Operations Management, or a related discipline. PMP, PRINCE2, or equivalent project management certification is advantageous. Experience working within the GCC region is preferred but not essential.
Hospitality Design & Technical Integration Manager (Engineering/Design-focused role) ???? Saudi Arabia Overall Experience & Qualifications Bachelor's degree in Architecture, Engineering, Construction Management, Hospitality Development, or a closely related field Minimum 5 years relevant professional experience Minimum 3 years directly involved in hotel development, hotel design coordination, technical services, pre-opening development support, or hospitality project delivery Experience on at least one full-service upscale or luxury hotel project through a meaningful development stage Demonstrable experience coordinating with an international hotel operator, technical services team, brand team, or hotel management company Able to review and coordinate architectural, ID, MEP and hotel operational requirements at a development-management level Working understanding of FF&E, OS&E, specifications, procurement packages and operator requirements Strong professional English, written and spoken Competent in Microsoft Office; able to review drawing/PDF mark-ups and work within Share Point or equivalent document-control environments
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Muller's Solutions is seeking an experienced Service Delivery Manager to lead and oversee managed IT services across Service Desk, Field Support, and Inventory Management functions. The ideal candidate will ensure high-quality service delivery, drive operational excellence, manage distributed teams, and maintain strong stakeholder relationships while meeting agreed SLAs and KPIs.</p><br><p>Key Responsibilities</p><br><p> Drive SLA and KPI achievement and provide regular service performance reports to senior stakeholders. </p><br><p> Lead and govern Service Desk, Field Support, and Inventory Management teams. </p><br><p> Coordinate managed service delivery across multi-vendor and cross-functional teams. </p><br><p> Manage team scheduling and workforce planning for shift-based operations. </p><br><p> Develop and execute individual development plans for team members. </p><br><p> Ensure effective incident, problem, and escalation management through structured governance. </p><br><p> Identify opportunities to improve service delivery processes and operational efficiency. </p><br><p> Build and maintain strong relationships with internal and external stakeholders. </p><br><p> Communicate effectively with technical teams, business users, and senior management. </p><br><p> Lead operational problem-solving initiatives and drive continuous service improvement.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
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5+ years </div>
</div>
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<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Lumi is growing, and we're looking for dedicated professionals in warehouse and logistics to support our logistics operations across the kingdom. If you're experienced, motivated, and ready to be part of a dynamic team, we want to hear from you!</p><p>Available Positions:</p><p>1. Warehouse Supervisor</p><p>We're seeking an experienced Warehouse Supervisor with a proven track record in managing warehouse teams and operations.</p><p>2. Delivery Man</p><p>Looking for a reliable Delivery Man with strong communication and comprehension skills.</p><p>3. Warehouse Agent (Picker / Checker / Receiver)</p><p>This role supports warehouse operations, including picking, checking, and inventory handling.</p><p>4. Warehouse Admin</p><p>Join our administrative team to manage records and system entries for warehouse functions.</p><p>5. Materials Handling Equipment (MHE) Forklift / Reach Truck Operator</p><p>Operate specialized equipment to support warehouse movement and logistics.</p><p>6. Warehouse Truck Driver</p><p>Drive and maintain refrigerated trucks to ensure temperature-sensitive goods are transported safely.</p><p>Why Join Us?</p><p>Be part of a growing logistics project</p><p>Work in a dynamic and team-oriented environment</p><p>Opportunities for growth and development</p><p>If you are passionate about logistics and operations and ready to make a difference on the ground, we d love to hear from you!</p><p>Apply now and be part of our growing team!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Prior experience in warehouse supervision</li><li>Hands-on knowledge of WMS (Warehouse Management Systems)</li><li>Strong leadership and organizational skills</li><li>Proficiency in both Arabic and English (speaking & understanding)</li><li>Proficiency in both Arabic and English (speaking & understanding)</li><li>Previous experience in logistics or warehouse delivery is a plus</li><li>Prior experience in warehouse or logistics operations</li><li>Proficiency in both Arabic and English (speaking & understanding)</li><li>Experience in warehouse operations</li><li>Proficiency in using Blue Yonder software (formerly JDA Software)</li><li>Proficiency in both Arabic and English (speaking & understanding)</li><li>Valid Heavy Vehicle License</li><li>Experience with Reach Truck or other material handling equipment</li><li>Prior warehouse/logistics experience</li><li>Proficiency in both Arabic and English (speaking & understanding)</li><li>Valid Heavy Vehicle License</li><li>Proven experience in operating refrigerated trucks</li><li>Ability to monitor and verify refrigeration unit functionality during transit</li><li>Proficiency in both Arabic and English (speaking & understanding)</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary <br></span><p>The Customer Service Manager role is based in Jeddah and responsible for leading the customer service function across Saudi Arabia, ensuring seamless execution of the end-to-end Order-to-Bill (O2B) process while delivering superior service levels to customers, distributors, and key retail partners. The role acts as a critical link between Sales, Supply Chain, Logistics, and customers to ensure product availability, order accuracy, and operational excellence.</p><br>
<p>The Customer Service Manager drives OTIF performance, customer satisfaction, and service reliability while leading a customer-focused team capable of supporting the dynamic requirements of the FMCG business.</p><br><br><br>Roles & Responsibilities <br>
Order-to-Bill (O2B) Process Management
<ul>
<li>Oversee the end-to-end Order-to-Bill process, ensuring accurate and timely processing of customer and distributor orders.</li>
<li>Ensure compliance with credit control, pricing validation, order allocation, and commercial policies.</li>
<li>Monitor and improve order processing efficiency to enhance service reliability and reduce cycle times.</li>
<li>Proactively resolve order-related issues to minimize delays and maintain customer satisfaction.</li>
</ul>
Customer Service Excellence & OTIF Management
<ul>
<li>Monitor OTIF, Case Fill Rate, and overall service performance across customer segments.</li>
<li>Investigate service failures and implement corrective actions to improve customer experience.</li>
<li>Collaborate with Demand Planning and Supply Planning teams to mitigate stock availability risks.</li>
<li>Lead service review meetings and drive the execution of improvement action plans.</li>
</ul>
Customer & Distributor Relationship Management
<ul>
<li>Serve as the primary escalation point for customer service and supply-related issues.</li>
<li>Build and maintain strong relationships with key customers, distributors, and retail partners.</li>
<li>Conduct periodic performance reviews against agreed KPIs.</li>
<li>Ensure timely resolution of complaints, returns, claims, and related issues.</li>
</ul>
Cross-Functional Coordination
<ul>
<li>Partner with Sales teams to align customer requirements, promotional activities, and demand forecasts.</li>
<li>Coordinate with Warehousing, Logistics, and Finance teams to support efficient order fulfillment, delivery, and credit management.</li>
<li>Provide regular service performance updates and business insights to management.</li>
</ul>
Team Leadership & Capability Building
<ul>
<li>Lead, coach, and develop the customer service team to achieve departmental objectives.</li>
<li>Set clear performance goals and monitor progress against targets.</li>
<li>Identify development needs and implement relevant training and capability-building initiatives.</li>
<li>Promote a customer-focused and continuous improvement culture.</li>
</ul>
Reporting & Continuous Improvement
<ul>
<li>Maintain customer service dashboards and KPI reporting.</li>
<li>Analyze service performance trends and identify improvement opportunities.</li>
<li>Lead initiatives to improve efficiency, accuracy, and customer satisfaction.</li>
<li>Support digitalization and automation projects within customer service operations.</li>
</ul>
<br><br><br>KPIs <br><ul>
<li>
<p><strong>KPI Category</strong></p><br>
<p><strong>Metrics</strong></p><br>
<br>
<p>Service Level</p><br>
<p>OTIF ≥ 98%</p><br>
<br>
<p>Order Accuracy</p><br>
<p>≥ 98.5% Order Accuracy</p><br>
<br>
<p>Customer Satisfaction</p><br>
<p>CSAT achievement versus target</p><br>
<br>
<p>Order Processing</p><br>
<p>SLA compliance and cycle time performance</p><br>
<br>
<p>Case Fill Rate</p><br>
<p>CFR achievement by customer/account</p><br>
<br>
<p>Claims Management</p><br>
<p>Resolution cycle time and closure rate</p><br>
<br>
<p>Cost Efficiency</p><br>
<p>Reduction in penalties, fines, and order cancellations</p><br>
<br>
<p>Team Performance</p><br>
<p>Individual and team KPI achievement</p><br>
<br>
</li>
</ul><br><br>Work experience requirement <br><ul>
<li>Minimum 5–7 years of experience in Customer Service, Logistics, or Supply Chain functions within the FMCG industry.</li>
<li>Minimum 2–3 years of leadership experience managing customer service teams.</li>
<li>Proven experience in Order-to-Bill processes, customer operations, and service level management.</li>
<li>Strong knowledge of Saudi FMCG distribution and retail operations.</li>
<li>Advanced proficiency in SAP or Oracle ERP systems.</li>
<li>Advanced Microsoft Excel and Power BI skills.</li>
<li>Excellent Arabic and English communication skills.</li>
</ul><br><br>Qualification <br><ul>
<li>Bachelors degree in engineering/supply chain Managment, Logisics, Businedd Administration, or any relevant d<span><span>iscipline.</span></span></li>
</ul><br><br>Competencies <br>Dispatch Documentation<br>Sales Order Process Management<br>Logistics Planning<br>Customer Management<br>Sales and Distribution Strategy Management<br>Communicating effectively<br>Self and Team Management<br>Planning & Decision Making<br>Customer Centricity<br>Ownership & Result Orientation<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>