Laundry workers Jobs in Saudi

<p><strong >Job Purpose</strong></p><p>The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a people person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</p><p><strong>Job Responsibilities</strong></p><p><strong>General</strong></p><ul><li>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</li><li>Assist the Senior Manager in the development of other centers at other assets.</li><li>Maintain a professional appearance of the center.</li><li>Ensure all sales are conducted in a professional manner.</li><li>Work remotely and visit office as and when required.</li><li>Manage inventory for preopening.</li><li>Prepare retail stock for future years.</li><li>Manage the purchasing budget.</li><li>Ensure sufficient stock.</li></ul><p><strong>Establishment of the Center: Pre-Opening</strong></p><ul><li>Work alongside the Center Manager to develop and deliver the centre and necessary components.</li><li>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</li><li>Become familiar with the retail products in stock.</li><li>Become familiar with the activities in the area.</li><li>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</li></ul><p><strong>Establishment of the Center: Post-Opening</strong></p><ul><li>All activities conducted from the Center are conducted in a professional manner.</li><li>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</li><li>Ensure up to date and accurate records are kept pertaining to retail activities.</li><li>Plan and direct the day-to-day operations of a retail outlet according to company policy.</li><li>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</li><li>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</li><li>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</li><li>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</li><li>Establish and maintain effective working relationships with managers, co-workers, and the public.</li><li>Maintaining accurate inventory records and preparing orders from suppliers.</li><li>Assisting staff/students with course registration and/or rental equipment.</li><li>Taking bookings and answering questions about courses/activities destinations.</li><li>The Center Receptionist is often the link between students and the staff Team.</li></ul><p><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></p><ul><li>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner.</li></ul><p><strong>Safety, Quality &amp; Environment</strong></p><ul><li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Contribute to the identification of opportunities for continuous improvement of the center s systems, processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification and Experience</strong></p><ul><li>Hospitality track record</li><li>Proven sales record</li><li>Knowledge of the reception industry s concepts, practices and procedures</li></ul><p><strong>Essential Skills</strong></p><ul><li>Excellent standard of written and spoken English</li><li>Excellent communicator and public talking</li><li>Has an aptitude and aspiration for outstanding customer service with a can-do attitude</li><li>Flexible and open-minded approach to environment and tasks</li><li>Ability to self-motivate and deliver to agreed deadlines</li><li>Good time-keeping</li><li>Social media experience</li><li>Excellent salesperson</li><li>Highly detail-oriented</li><li>Guest experience oriented, social personality</li><li>Able to work with different cultures and nationalities</li><li>Ability to handle high-end clientele, superior level of customer service</li><li>Effectively manage guests requests and complaints</li><li>Be a perfect role model for other staff members</li><li>Able to work in a dive resort environment and follow professional grooming standards</li><li>Able to work both as part of a team and independently, and exercises sound judgment and discretion</li><li>Demonstrate the utmost confidentiality at all times</li><li>Proficient with Microsoft Office</li><li>Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</li><li>Ability to deliver a magical guest experience</li><li>Able to assist with dive center administration and planning</li></ul><p><strong>Desirable Skills</strong></p><ul><li>Spoken language other than English (preferably Arabic)</li><li>Marine conservation interest/background</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Life at UiPath</strong><p>The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.</p><br><p>To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.</p><br><p>Could that be you?</p><br><strong>Your mission</strong><p>The Senior Solution Engineer will focus on partnering with the Account Executive to generate revenue with technical ownership of the opportunity pursuits throughout the sales cycle. You, as a Solution Consultant, must possess a winning combination of business and technical skills, with the ability to present and demonstrate our solutions to a broad spectrum of audiences while building strong relationships throughout the entire sales cycle.</p><br><p>This role is based in Riyadh, Saudi Arabia and will eventually require some travel.</p><br><strong>What you'll do at UiPath</strong><ul><li><p>Proactively support end-to-end sales activities and create strong value propositions.</p><br></li></ul><ul><li><p>Undertake thorough analysis of our customers business requirements to identify potential opportunities.</p><br></li></ul><ul><li><p>Demonstrate ability to transform strategic business challenges to UiPath capabilities.</p><br></li></ul><ul><li><p>Articulate high level solutions to fit client needs and environment during a deal process.</p><br></li></ul><ul><li><p>Learn the benefits of new and exciting technologies and how to integrate with UiPath.</p><br></li></ul><ul><li><p>Drive end-user adoption of UiPath products through events, seminars, webinars, technical training, and other activities as appropriate.</p><br></li></ul><ul><li><p>Work closely with the Customer delivery leads and Professional Services teams to make solutions a reality for the customer.</p><br></li></ul><ul><li><p>Support Marketing initiatives through evangelism activities, including writing blogs, speaking in UiPath marketing events/webinars and other industry events.</p><br></li></ul><ul><li><p>Contribute to clients’ business objectives by offering an industry-relevant perspective on markets and industries.</p><br></li></ul><ul><li><p>Lead technical engagements across the sales process.</p><br></li></ul><ul><li><p>Be able to work on multiple opportunities and understand how to prioritize.</p><br></li></ul><ul><li><p>Keep up to date with technology, industry changes and changes to the Presales community.</p><br></li></ul><ul><li><p>Innovative approach to creating solutions.</p><br></li></ul><strong>What you'll bring to the team</strong><ul><li><p>Experience in a customer-facing, account management or strategic consulting organization.</p><br></li></ul><ul><li><p>Technical background with hands on experience in digital technologies.</p><br></li></ul><ul><li><p>Results-oriented and outcome-based mindset.</p><br></li></ul><ul><li><p>Excellent verbal and written communication skills.</p><br></li></ul><ul><li><p>Strong analytical skills and problem-solving mindset.</p><br></li></ul><ul><li><p>Self-motivated, proactive approach with innovative ideas to inspire customer loyalty and adoption.</p><br></li></ul><ul><li><p>Strong communication and interpersonal skills with proven experience building strong internal and external relationships.</p><br></li></ul><ul><li><p>Diplomacy, tact, and poise under pressure when working through customer issues.</p><br></li></ul><ul><li><p>Team player attitude with the ability to work in a fast-paced environment.</p><br></li></ul><ul><li><p>Fluent written and spoken English &amp; Arabic is a mandatory.</p><br></li></ul><ul><li><p>Previous experience working with UiPath, or another automation platforms is an advantage.</p><br></li></ul><ul><li><p>Previous experience working on Test Automation tools is an advantage.</p><br></li></ul><p>Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.</p><br><p>Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.</p><br><p>We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Because every arrival sets the tone for something extraordinary. As a&nbsp;<strong>Front Office agent,</strong>&nbsp;you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Warmly&nbsp;welcome all guests with genuine enthusiasm and a personalized approach.</p><br></li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li><p>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately&nbsp;recorded&nbsp;and profiles are updated.&nbsp;</p><br></li><li><p>Escort guests to their&nbsp;rooms,&nbsp;when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience.&nbsp;</p><br></li><li><p>Process payments, handle deposits, issue keys, and explain room and hotel features.&nbsp;</p><br></li><li><p>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.&nbsp;</p><br></li><li><p>Recognize repeat and VIP guests,&nbsp;anticipate&nbsp;their needs, and tailor the interaction accordingly.&nbsp;</p><br></li><li><p>Provide&nbsp;accurate&nbsp;information about the hotel’s facilities, outlets, and local area&nbsp;happenings.&nbsp;</p><br></li><li><p>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the&nbsp;appropriate systems.&nbsp;</p><br></li><li><p>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for.&nbsp;</p><br></li><li><p>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&amp;B, Reservations) to fulfill guest needs.&nbsp;</p><br></li><li><p>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.&nbsp;</p><br></li><li><p>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.&nbsp;</p><br></li><li><p>Operate the Property Management System confidently&nbsp;for all Front Office functions.&nbsp;</p><br></li><li><p>Manage the Reception email inbox professionally&nbsp;and timely.&nbsp;</p><br></li><li><p>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards.&nbsp;</p><br></li><li><p>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures.&nbsp;</p><br></li><li><p>Close cashier audits at shift end, ensuring alignment of balances and documentation.&nbsp;</p><br></li><li><p>Identify&nbsp;upselling opportunities across rooms, suites, F&amp;B outlets, and spa&nbsp;supporting revenue targets.&nbsp;</p><br></li><li><p>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.&nbsp;</p><br></li><li><p>Uphold the privacy and confidentiality of all guest information.&nbsp;</p><br></li><li><p>Comply with&nbsp;the hotel’s credit policy and all SOPs related to cashiering and guest services.&nbsp;</p><br></li><li><p>Adhere to all Health, Safety &amp; Hygiene procedures,&nbsp;and be&nbsp;familiar with fire and emergency protocols.&nbsp;</p><br></li></ul><br>Qualifications<br><br><ul><li>Saudi National, Professional , polished, and confident in guest-facing environments</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment</li><li>Strong written and verbal communication skill in English and Arabic</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests&nbsp;</li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>Managing Day-to-Day Room Service Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</strong> </p> <p> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</p> <p> Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.</p> <p> Maintains food preparation handling and correct storage standards.</p> <p> Recognizes superior quality products, presentations and flavor.</p> <p> Plans and manages food quantities and plating requirements for the restaurant.</p> <p> Communications production needs to key personnel.</p> <p> Assists in developing daily and seasonal menu items for the restaurant.</p> <p> Ensures compliance with all applicable laws and regulations regulations.</p> <p> Follows proper handling and right temperature of all food products.</p> <p> Estimates daily restaurant production needs.</p> <p> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p> <p> Checks the quality of raw and cooked food products to ensure that standards are met.</p> <p> Determines how food should be presented and creates decorative food displays.</p> <p> </p> <p> <strong>Leading Kitchen Team</strong> </p> <p> Supervises and coordinates activities of cooks and workers engaged in food preparation.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Leads shift teams while personally preparing food items and executing requests based on required specifications.</p> <p> Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serving as a role model to demonstrate appropriate behaviors.</p> <p> Ensuring and maintaining the productivity level of employees.</p> <p> Ensures employees are cross-trained to support successful daily operations.</p> <p> Ensures employees understand expectations and parameters.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> </p> <p> <strong>Establishing and Maintaining Restaurant Kitchen Goals</strong> </p> <p> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</p> <p> Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</p> <p> Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</p> <p> Effectively investigates, reports and follows-up on employee accidents.</p> <p> Knows and implements company safety standards.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Sets a positive example for guest relations.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Handles guest problems and complaints.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities </strong> </p> <p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</p> <p> Manages employee progressive discipline procedures.</p> <p> Participates in the employee performance appraisal process, providing feedback as needed.</p> <p> Uses all available on the job training tools for employees.</p> <p> Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p> <p> </p> <p><br></p></div></section>

<p> <strong>From Land to Sea Active Experiences in Nature s Purest Form</strong> <strong> </strong> <strong> </strong> </p> <p> </p> <p> <strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom s ambition to become a global leader in regenerative tourism.</p> <p> </p> <p> <strong>Job Purpose</strong> </p> <p> </p> <p>The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a people person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</p> <p> </p> <p> <strong>Job Responsibilities</strong> </p> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ul> <li>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</li> <li>Assist the Senior Manager in the development of other centers at other assets.</li> <li>Maintain a professional appearance of the center.</li> <li>Ensure all sales are conducted in a professional manner.</li> <li>Work remotely and visit office as and when required.</li> <li>Manage inventory for preopening.</li> <li>Prepare retail stock for future years.</li> <li>Manage the purchasing budget.</li> <li>Ensure sufficient stock.</li> </ul> <p> </p> <p> <strong>Establishment of the Center: Pre-Opening</strong> </p> <p> </p> <ul> <li>Work alongside the Center Manager to develop and deliver the centre and necessary components.</li> <li>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</li> <li>Become familiar with the retail products in stock.</li> <li>Become familiar with the activities in the area.</li> <li>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</li> </ul> <p> </p> <p> <strong>Establishment of the Center: Post-Opening</strong> </p> <p> </p> <ul> <li>All activities conducted from the Center are conducted in a professional manner.</li> <li>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</li> <li>Ensure up to date and accurate records are kept pertaining to retail activities.</li> <li>Plan and direct the day-to-day operations of a retail outlet according to company policy.</li> <li>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</li> <li>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</li> <li>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</li> <li>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</li> <li>Establish and maintain effective working relationships with managers, co-workers, and the public.</li> <li>Maintaining accurate inventory records and preparing orders from suppliers. </li> <li>Assisting staff/students with course registration and/or rental equipment.</li> <li>Taking bookings and answering questions about courses/activities destinations.</li> <li>The Center Receptionist is often the link between students and the staff Team.</li> </ul> <p> </p> <p> <strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong> </p> <p> </p> <ul> <li>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </li> </ul> <p> </p> <p> <strong>Safety, Quality &amp; Environment </strong> </p> <p> </p> <ul> <li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li> </ul> <p> </p> <p> <strong>Continuous Improvement </strong> </p> <p> </p> <ul> <li>Contribute to the identification of opportunities for continuous improvement of the center s systems, processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement.Job Requirements</li> </ul> <p> </p> <p> <strong>Qualification and Experience</strong> </p> <p> </p> <ul> <li>Hospitality track record</li> <li>Proven sales record</li> <li>Knowledge of the reception industry s concepts, practices and procedures</li> </ul> <p> </p> <p> <strong>Essential Skills</strong> </p> <p> </p> <ul> <li>Excellent standard of written and spoken English</li> <li>Excellent communicator and public talking</li> <li>Has an aptitude and aspiration for outstanding customer service with a can-do attitude</li> <li>Flexible and open-minded approach to environment and tasks</li> <li>Ability to self-motivate and deliver to agreed deadlines</li> <li>Good time-keeping</li> <li>Social media experience</li> <li>Excellent salesperson</li> <li>Highly detail-oriented</li></ul><ul> </ul>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Work, Projects, and Policies </strong> </p> <p> Coordinates and implements accounting work and projects as assigned.</p> <p> Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.</p> <p> Complies with all applicable laws related to fraud and collection procedures.</p> <p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p> <p> Analyzes information and evaluates results to choose the best solution and solve problems.</p> <p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p> <p> Balances credit card ledgers.</p> <p> Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.</p> <p> </p> <p> <strong>Maintaining Finance and Accounting Goals</strong> </p> <p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Submits reports in a timely manner, ensuring delivery deadlines.</p> <p> Ensures profits and losses are documented accurately.</p> <p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p> <p> Maintains a strong accounting and operational control environment to safeguard assets.</p> <p> Completes period end function each period.</p> <p> Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p> <p> </p> <p> <strong>Demonstrating and Applying Accounting Knowledge </strong> </p> <p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p> <p> Demonstrates knowledge of return check procedures.</p> <p> Demonstrates knowledge of the Gross Revenue Report.</p> <p> Demonstrates knowledge and proficiency with write off procedures.</p> <p> Demonstrates knowledge and proficiency with consolidated deposit procedures.</p> <p> Keeps up-to-date technically and applying new knowledge to your job.</p> <p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p> <p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p> <p> </p> <p> <strong>Leading Accounting Teams </strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Motivates and provides a work environment where employees are productive.</p> <p> Imposes deadlines and delegates tasks.</p> <p> Provides an "open door policy" and is highly visible in areas of responsibility.</p> <p> Understands how to manage in a culturally diverse work environment.</p> <p> Manages the quality process in areas of customer service and employee satisfaction.</p> <p> </p> <p> <strong>Managing and Conducting Human Resources Activities</strong> </p> <p> Interviews, selects and trains employees.</p> <p> Appraises employee s productivity and efficiency for the purpose of recommending promotions or other changes in status.</p> <p> Follows progressive discipline procedures as appropriate.</p> <p> Provides for the safety and security of the employees or the property.</p> <p> Monitors employee attendance and records absences/tardiness.</p> <p> Helps direct supervisors to achieve their own development goals.</p> <p> Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</p> <p> </p> <p> <strong>Additional Responsibilities </strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Demonstrates personal integrity.</p> <p> Uses effective listening skills.</p> <p> Demonstrates self confidence, energy and enthusiasm.</p> <p> Manages group or interpersonal conflict effectively.</p> <p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Manages time well and possesses strong organizational skills.</p> <p> Presents ideas, expectations and information in a concise, well organized way.</p> <p> Uses problem solving methodology for decision making and follow up.</p> <p> Makes collections calls if necessary.</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Manages restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<br> <div> <div> <div> <div> <div> <p> <strong>Overview</strong> </p> <p>The Director of Culinary for Rosewood AMAALA, located along Saudi Arabia s, is responsible for overseeing all culinary operations across the resort s restaurants, bars, banquets, and in-room dining. This role drives the creation of innovative, sustainable, and culturally inspired culinary experiences that align with Rosewood s ultra-luxury standards and Red Sea Global s regenerative tourism vision. The Director will lead a culinary team to deliver exceptional dining, ensuring guest satisfaction, operational efficiency, and compliance with brand and local standards in a dynamic, environmentally conscious destination.</p> <br> <p> <strong>RESPONSIBILITIES:</strong> </p> <ul> <li>Daily walk about of all kitchens to assure equipment is in proper working condition.</li> <li>Oversee the food ordering to assure that all products needed are in fact ordered to the predetermined specification.</li> <li>Daily briefing with wait staff to discuss food specials and any pertinent information relating to the daily operation of the outlets.</li> <li>Daily briefing with outlet managers and Executive Steward to assure that all daily requirements are addressed.</li> <li>Daily briefing with Executive Sous Chef, Chef De Cuisines, Sous Chefs to follow up on pending items as well any new business relating to their prospective areas.</li> <li>Daily walk about of all cold storage areas relating to food preparation to assure that food rotation is consistent with regulations and rules.</li> <li>Daily briefing with outlet managers for VIP information and booking information.</li> <li>Supervision of all the Chef De Cuisines, sous chefs and their effective cross-training.</li> <li>Reviewing all weekly function event orders with the Director of Food and Beverage and organizing the production schedules.</li> <li>The delegation of all and any directives given by the Managing Director pertinent to the safe and efficient operation of the property s F&amp;B operation.</li> <li>Assist the Director of Food and Beverage in the development of new menus and implementation of those menus.</li> <li>Safety standards and the implementation of training guides as it relates to the safe operation of kitchen equipment.</li> <li>Observance of all health standards and the installation of health standards as it relates to food production with 95% score by health department.</li> <li>Effective management of labor costs in relation to business needs and trends.</li> <li>Control of all variable line items relating to food production budget.</li> <li>All other duties as required.</li> </ul> <p> <br> </p> <p> <strong>OSHAD RESPONSIBILITIES:</strong> </p> <ul> <li>Incorporate safety procedures into routine tasks related to Hotel Kitchen and see that they adhered to (pre job safety toolbox talks).</li> <li>Conduct daily work area inspection to identify and correct any existing unsafe condition, document and co-ordinate the safety inspection activities and findings with the Hygiene, Health &amp; Safety Manager.</li> <li>Correct unsafe act such as horseplay or the unnecessary risks.</li> <li>Report accidents, unsafe conditions and equipment defects in to the OSH Department.</li> <li>Implement and observe the Hotel safety requirements within his scope of work.</li> <li>Conduct pre-work safety instructions to determine the most appropriate order and method of work with safety as a prime consideration.</li> <li>Directly responsible maintaining safe working conditions, practices and the safety of personnel under his supervision.</li> <li>Enforce compliance of all safety rules and regulations in the workplace.</li> <li>Conduct investigation of all accidents in his area of responsibility with the cooperation of the Hygiene, Health &amp; Safety Manager.</li> <li>Indoctrinate new hires and transferred workers concerning the hazards of the work or task to be performed.</li> <li>Have through knowledge of safe work procedures, legislations applicable to the work being performed.</li> <li>Develop a proper and co-operative attitude toward safety among his team.</li> <li>Maintain an effective line of communication on safety matters to his team.</li> <li>Set a personal example for others to follow.</li> </ul> <p> <br> </p> <p> <strong>ACCOUNTABILITY:</strong> </p> <ul> <li>To report all OSH matters to Hygiene, Occupational Health &amp; Safety Manager</li> <li>Is accountable for his and his worker safety.</li> </ul> <p> <br> </p> <p> <strong>REQUIREMENTS:</strong> </p> <br> <ul> <li>Bachelor s degree in culinary arts, Hospitality Management, or a related field; advanced culinary certifications are a plus.</li> <li>Minimum of 7-10 years of progressive experience in culinary management, with at least 4 years in a leadership role within a luxury hotel or resort.</li> <li>Proven ability to lead diverse culinary teams, with strong interpersonal and communication skills to inspire creativity and collaboration.</li> <li>Deep knowledge of global culinary trends, sustainable cooking practices, and luxury dining, with a passion for creating memorable guest experiences.</li> <li>Experience sourcing sustainable ingredients and implementing eco-conscious culinary practices, preferably in luxury or environmentally sensitive destinations.</li> <li>Proficiency in budgeting, inventory management, and kitchen operations, with a focus on profitability and efficiency.</li> <li>Fluency in English is required; proficiency in Arabic or other languages is an advantage.</li> </ul> </div> <div> <br></div></div></div></div></div>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Maintaining Guest Services and Front Desk Goals</strong> </p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</p> <p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p> <p> </p> <p> <strong>Supporting Management of Front Desk Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and building mutual trust, respect, and cooperation among team members.</p> <p> Serving as a role model to demonstrate appropriate behaviors.</p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Sets a positive example for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Observes service behaviors of employees and provides feedback to individuals.</p> <p> Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Ensures employees understand customer service expectations and parameters.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Managing Projects and Policies</strong> </p> <p> Implements the customer recognition/service program, communicating and ensuring the process.</p> <p> Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p> <p> Supervises same day selling procedures to maximize room revenue and control property occupancy.</p> <p> Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> </p> <p> <strong>Supporting Human Resource Activities </strong> </p> <p> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</p> <p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p> <p> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Participates in employee progressive discipline procedures.</p> <p> </p> <p> <strong>Additional Responsibilities </strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Performs all duties at the Front Desk as necessary.</p> <p> Runs Front Desk shifts whenever necessary.</p> <p> Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p> <p> </p> </div> <div> </div> <p><br></p>

<h3 >Role Overview: Program Coordinator - Senior Director, Nursing Oncology</h3> <p >Johns Hopkins Aramco Healthcare (JHAH) is seeking a highly experienced Program Coordinator to serve as a Senior Director for Nursing Oncology. Based in Dhahran, this full-time role involves administering the activities of an assigned division or department, with a comprehensive 24-hour responsibility for patient care assessment, planning, implementation, and evaluation. The incumbent will support the JHAH Mission and Vision in cooperation with the Chief Nursing Officer (CNO) and other department Directors/Senior Directors.</p> <h3 >Leadership and Administrative Authority</h3> <p >This position holds administrative and functional authority to manage the assigned division or department. The Senior Director will lead managers and support personnel, resolving matters within established authority limits while keeping the CNO informed of significant developments. The role promotes practice standards, policies, and procedures, providing overall guidance and direction for the respective division or department.</p> <h3 >Key Responsibilities</h3> <ul > <li >Participate in the ongoing review of the organization's mission, strategic plans, and policies with the CNO and other Directors/Senior Directors.</li> <li >Develop and implement mechanisms to foster collaboration among multidisciplinary healthcare teams for continuous quality improvement in patient care services and delivery.</li> <li >Collaborate with the CNO and other Directors/Senior Directors in developing Nursing and Clinical Services Business &amp; Operating plans.</li> <li >Develop, prepare, and monitor personnel, supply, and equipment budgets in collaboration with staff and support department directors.</li> <li >Develop measures and monitor departmental/divisional operational performance metrics, including Length of Stay (LOS), overtime costs, vacancy, and turnover rates.</li> <li >Maintain current knowledge of and ensure compliance with all regulatory and professional standards of care, including Central Board for Accreditation of Health Care Institutions (CBAHI), Joint Commission International (JCI), and Institute for Healthcare Improvement (IHI).</li> <li >Utilize results from Quality Improvement (QI) data collection to enhance patient care outcomes and develop corrective action plans to embed quality into clinical practice.</li> <li >Provide staff development opportunities through in-service training, continuing education, or other programs, and recommend out-of-Kingdom training assignments.</li> <li >Participate in the planning and coordination of the assigned Department’s nursing program for catastrophic disaster response within Medical Services frameworks.</li> <li >Establish unit-based customer service agendas using findings from patient satisfaction surveys and staff input.</li> <li >Develop an effective plan for care delivery within the assigned division/department in collaboration with the CNO.</li> <li >Serve on or appoint division/department representatives to various intra-organizational and departmental committees, study groups, and special projects teams.</li> <li >Direct, guide, and assist Nursing Shift Coordinators and Unit Managers in planning, organizing, coordinating, supervising, controlling, and evaluating hospital service activities.</li> <li >Identify at least one potential successor for the Director’s role and promote professionalism and academic pursuit within the division/department.</li> <li >Lead and design new initiatives and research programs within the area of expertise, contributing to the organization's culture of quality and safety.</li> <li >Demonstrate, facilitate, and advocate Evidence-Based Practice.</li> <li >Develop and execute departmental objectives and business plans guided by entity/enterprise business plans, contributing to the development of business strategies for the division/department or service line.</li> <li >Manage managers and/or professional/clinical employees, including conducting performance appraisals and managing people.</li> <li >Work collaboratively across departments and independently resolve complex technical and operational problems.</li> <li >Identify, evaluate, and recommend resolutions for highly complex or unusual business problems, applying advanced analytical thought and judgment.</li> <li >Assess and forecast resource needs across the division/department, allocating resources/budgets to ensure objectives are met, with planning activities generally focused on annual cycles.</li> <li >Direct and implement revenue-enhancing and/or cost-reduction measures.</li> <li >Achieve work objectives primarily through impact and influence on others.</li> </ul> <h3 >Collaboration and Stakeholder Engagement</h3> <p >The role requires daily internal contact with Managers, Nursing Shift Coordinators, Case Coordinators, Social Workers, Medical Customer Services Network, Pharmacists, Rehabilitation Staff, patients and family members, Clinicians at all levels, and other JHAH healthcare personnel involved in patient care. Frequent external contact will be maintained with departments responsible for employee, patient, and family concerns, including JHAH Human Resources (HR) and JHAH Government Affairs.</p> <h3 >Required Experience</h3> <p >Candidates for this Senior Director position must possess <strong >over 10 years of relevant experience</strong> in a similar leadership or program coordination role within a healthcare setting, preferably with a focus on nursing oncology.</p> <h3 >Work Environment</h3> <p >This is a full-time position based in Dhahran, operating within the Johns Hopkins Aramco Healthcare environment. The role emphasizes a collaborative approach across departments and a commitment to continuous quality improvement and evidence-based practice.</p>

<h3 >About Johns Hopkins Aramco Healthcare</h3> <p >Johns Hopkins Aramco Healthcare (JHAH) is seeking a <strong >Program Coordinator-Sr. Director (Nursing Cardiovascular)</strong> to join its team in Dhahran. This full-time leadership role is integral to supporting the JHAH Mission and Vision, focusing on the delivery and continuous improvement of patient care services.</p> <h3 >Role Overview</h3> <p >The Program Coordinator-Sr. Director holds administrative and functional authority over an assigned division or department, specifically within <strong >Nursing Cardiovascular</strong>. This position assumes 24-hour responsibility for the overall assessment, planning, implementation, and evaluation of patient care. The incumbent provides overall guidance and direction, promotes practice standards, policies, and procedures, and leads managers and support personnel to resolve operational matters within established authority limits, keeping the Chief Nursing Officer (CNO) informed of unusual developments.</p> <h3 >Key Responsibilities</h3> <ul > <li >Administer and oversee all activities of the assigned division/department.</li> <li >Participate in the ongoing review of the organization's mission, strategic plans, and policies with the CNO and other Directors/Senior Directors.</li> <li >Collaborate in developing and implementing mechanisms for multidisciplinary healthcare team collaboration to ensure continuous quality improvement of patient care services.</li> <li >Contribute to the development of Nursing and Clinical Services Business &amp; Operating plans.</li> <li >Develop, prepare, and monitor personnel, supply, and equipment budgets in collaboration with the CNO.</li> <li >Develop and monitor departmental operational performance metrics, including Length of Stay (LOS), overtime costs, vacancy, and turnover rates.</li> <li >Participate in developing recruitment standards for nursing and clinical services personnel.</li> <li >Maintain current knowledge of and ensure compliance with all regulatory and professional standards of care, including Central Board for Accreditation of Health Care Institutions (CBAHI), Joint Commission International (JCI), and Institute for Healthcare Improvement (IHI).</li> <li >Utilize Quality Improvement (QI) data to enhance patient care outcomes and develop corrective action plans.</li> <li >Provide staff development opportunities through in-service, continuing education, and other programs.</li> <li >Participate in planning and coordinating the department’s nursing program for catastrophic disaster response.</li> <li >Establish unit-based customer service agendas using patient satisfaction surveys and staff input.</li> <li >Develop an effective plan for care delivery within the assigned division/department in collaboration with the CNO.</li> <li >Direct, guide, and assist Nursing Shift Coordinators and Unit Managers in planning, organizing, coordinating, supervising, controlling, and evaluating hospital service activities.</li> <li >Identify at least one potential successor for the Director’s role.</li> <li >Promote a high level of professionalism, academic pursuit, and continuing education for staff.</li> <li >Lead and design new initiatives and research programs within the area of expertise.</li> <li >Contribute to an organizational culture of quality and safety, advocating Evidence Based Practice.</li> <li >Develop and execute departmental objectives and business plans, contributing to division/department business strategies.</li> <li >Manage managers and/or professional/clinical employees, including conducting performance appraisals.</li> <li >Work collaboratively across departments and apply broad industry awareness to manage risk and drive financial and operational performance.</li> <li >Independently resolve complex technical and operational problems, identifying and recommending resolutions for unusual business issues.</li> <li >Assess and forecast resource needs, allocating resources and budgets to meet objectives.</li> <li >Direct and implement revenue-enhancing and/or cost-reduction measures.</li> </ul> <h3 >Internal and External Collaboration</h3> <p >This role involves extensive collaboration. Internally, the Program Coordinator-Sr. Director will have daily contact with Managers, Nursing Shift Coordinators, Case Coordinators, Social Workers, Medical Customer Services Network, Pharmacists, Rehabilitation Staff, patients and family members, clinicians at all levels, and other JHAH healthcare personnel. Externally, frequent contact will be maintained with departments such as JHAH Human Resources (HR) and JHAH Government Affairs regarding employee, patient, and family concerns.</p> <h3 >Required Qualifications and Skills</h3> <ul > <li >A minimum of <strong >10 years of relevant experience</strong>.</li> <li >Well-developed decision-making and leadership abilities.</li> <li >Demonstrated integrity, initiative, and sound judgment.</li> <li >Broad knowledge of nursing theory and practice.</li> <li >Ability to work effectively within a multidisciplinary group.</li> <li >Aptitude for developing, adapting, and modifying systems as needed.</li> <li >Sound knowledge of pertinent Company policies, procedures, and practices.</li> </ul> <h3 >Work Environment and Leadership</h3> <p >This is a <strong >full-time</strong> leadership position that predominantly focuses on day-to-day operational activities, with planning generally centered on annual cycles. The role includes significant people management responsibilities, overseeing subordinate managers and professional/technical employees, conducting performance appraisals, and managing departmental budgets. The incumbent will make significant expenditures within established parameters and direct measures for revenue enhancement or cost reduction.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay.</p><p>CORE WORK ACTIVITIES</p><p>Maintaining Front of House Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps front of house team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Maintains knowledge of room availability and rates and suggestively sells. Reviews previous night's no-shows and ensures appropriate billing. Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel. Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.</p><p>Managing Front of House Team</p><p>Supervises all areas of the Front of House. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures staff is knowledgeable about rates, packages and promotions available. Ensures all cashiering procedures comply with accounting policies and standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently. Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures. Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Supporting Human Resource Activities</p><p>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Greet and escort Residence owners, vendors and guests. Open doors and assist Residence owners/guests/visitors entering and leaving property. Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas. Supply Residence owners/guests/visitors with directions if requested. Assist in maintaining a clear drive on Residences entrance. Assist in directing all moving and delivery personnel to loading dock. Assist valet parking in movement of Residence owners and Guest vehicles. Communicate Residence owners’ issues with vehicles to Valet Lead and assist in resolving. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Polish luggage carts and maintain cleanliness of carts. Maintain clear passage into the building and car drop off area.<br>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>CRITICAL TASKS<br>Residence Bellstand/Door Attendant Services<br>Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas.&nbsp;<br>Supply Residence owners/guests/visitors with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.<br>Communicate Residence owners’ issues with vehicles to Valet Lead and assist in resolving.<br>Assist in directing all moving and delivery personnel to loading dock.<br>Assist valet parking in movement of Residence owners and Guest vehicles.&nbsp;<br>Respond to special requests from those with unique needs.<br>Contact appropriate individual or department (e.g., Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve call, request, or problem.<br>Maintain Building and Property<br>Assist in maintaining a clear drive on Residence owners’ entrance.&nbsp;<br>Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas.<br>Polish luggage carts and maintain cleanliness of carts.<br>Maintain clear passage into the building and car drop off area.<br>Clean and maintain the glass and metal finishes at the entrance and in the lobby.<br>Mop up wet spills in the lobby as necessary in order to prevent accidents.<br>Assist in the placement and removal of lobby rain/mats.<br>Documentation/Reporting<br>Prepare and maintain accurate log record of Residence owners and/or their guests calls for Bell person assistance.<br>Legibly document maintenance needs on work orders and submit to Director of Residences.<br>Prepare and document Residence owners’ preferences and submit to the appropriate team member.<br>Distribute packages, dry-cleaning, groceries parcels, etc.<br>Distribute faxes.<br>Residence Owners Relations<br>Address service needs in a professional, positive, and timely manner.<br>Welcome and acknowledge each and every Residence owners and guest with a smile, eye contact, and a friendly verbal greeting, using names when possible.<br>Anticipate service needs, including asking questions to better understand needs and watching/listening to preferences and acting on them whenever possible.<br>Actively listen and respond positively to Residence owners’ questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Assist other employees to maintain proper coverage and prompt service.<br>Engage Residence owners/guests in conversation regarding their property services<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Thank Residence owners/guests with genuine appreciation and provide a fond farewell.<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to Residence owners, guests and co-workers using clear, appropriate and professional language.<br>Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.<br>Greet persons entering the Building by determining nature and purpose of their visit and directing or escorting them to the appropriate location.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Participate in daily line-up.&nbsp;<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Quality Assurance/Quality Improvement<br>Participate in meetings regarding QA audit and Operational Excellence.<br>Comply with quality assurance expectations and standards.<br>Participate in the monthly departmental meetings.&nbsp;<br>Participate in the action plans for the Residence owners’ engagement survey.&nbsp;<br>Physical Tasks<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Move at a speed required to respond to work situations (e.g., run, walk, jog).<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.<br>Move over sloping, uneven, or slippery surfaces.<br>Move up and down stairs and/or service ramps.<br>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to the appropriate leader/staff (e.g., Residences Manager, Director of Residences).<br>Follow company and department safety and security policies and procedures to maintain a clean, safe, and secure environment.<br>Maintain awareness of suspicious persons on property premises.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Policies and Procedures<br>Protect the privacy and security of Residence owners/guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Follow company and department policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Perform other reasonable job duties as requested.<br>CRITICAL COMPETENCIES<br>Interpersonal Skills<br>Customer Service Orientation<br>Team Work<br>Diversity Relations<br>Interpersonal Skills<br>Stress Tolerance<br>Communications<br>Communication<br>Listening<br>English Language Proficiency<br>Personal Attributes<br>Presentation<br>Positive Demeanor<br>Dependability<br>Integrity<br>PREFERRED QUALIFICATIONS<br>Education<br>High school diploma/G.E.D. equivalent<br>Related Work Experience<br>Minimum 6 month work experience required<br>Supervisory Experience<br>No supervisory experience is required<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About the Company<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>Job Overview To lead culinary operations in the absence of Executive Chef, ensure excellence and consistency in existing operations, Implement Regional HQ/ HQ directives, implement organizational SOP-Culinary across operations, Contribute towards culinary innovation and operational efficiency (both cost and quality)<br>Job Responsibilities To Lead the Food Production and Strategic Planning in compliance with the guidelines provided by the Executive Chef. Need to work closely with the Operations Manager and Lounge Managers Maintain high standards of food quality and presentation, ensuring dishes meet the lounge’s service and presentation standards. Conduct regular quality checks and taste tests To Monitor and be responsible for adherence to Safety, Hygiene and Cleanliness standards & procedures Ensure availability of stock and raw materials through proper planning and co-ordination with the procurement department. Set out procedures of dish / food cooking such as cooking time, methods and ingredients needed, presentation and serving instruction etc. Ensure smooth production cycles and delivery by analyzing consumption trends and busy operational hours. Work in association with the F & B Manager/Operations Manager in the areas of Food Promotions, Food Festivals, Menu planning & Pricing. Control food costs through effective recipe planning, costing, pricing and inventory management. Inspect all kitchen areas to ensure all health and safety regulations are adhered to the Food and Environmental Hygiene Department’s requirement. Able to spot and resolve problems efficiently. Lead other Sous Chefs in different units along with the Executive Chef Supervise and train team members to achieve good performance standards. Maintain a positive and professional approach with co-workers and guests. Contribute to the Company’s overall customer services satisfaction standards Ensure that food service meets or exceeds the expectations of travelers, contributing to a positive and enjoyable lounge experience Carry out stocktaking in the kitchen regularly and monitor the stock level and ensure efficient stock management.<br>MIS<br>Consistently report operational status on a daily basis via CPR system<br>Team Management<br>Manage one- to –one counselling /coaching with staff. Manage incident investigations (food complaints, intolerances) Manage staff evaluation. Assist in Interviewing and hiring staff. Conduct spot check for staff grooming (Uniform, appearance, name tag) Conduct spot check on staff knowledge on daily specials. Conduct briefing with supervisors on daily basis. Schedule work activities and communicate duties and hours to staff. Coach staff on how to do the job and motivate them to finish projects. Manage staff vacation plan. Manage staff attendance (absences, Leaves and lateness)<br>Environment, Health and Safety<br>Monitor health and safety policies and ensure that best practices are followed:Fire prevention and evacuation Handling hazards First aid for staff members and guests Kitchen safety and security Monitor inspections, spot checks to ensure health, safety, are met within standards<br>Job Requirements Degree holder in Hospitality and management from a reputed hotel management college/institute15+ years of Experience with minimum 5 years of Management Experience in hospitality industry Strong leadership skills, mature, outgoing & guest oriented, good communication skills Proactive, enthusiastic, strong sense of responsibility and positive thinking Able to work independently and under pressure Excellent command of spoken and written English. Knowledge of Arabic is desirable

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><br><br><p><b>Job Description:</b></p><br><br><p>Accounting manager responsibilities include&nbsp;establishing financial status by developing and implementing systems for collecting,&nbsp;analyzing, verifying and reporting information. We are also looking for someone to work&nbsp;closely&nbsp;with our&nbsp;financial management&nbsp;team.</p><br><br><br><p><b>Duties and Responsibilities:</b></p><br><br><ul><li><span>Ensure timely and accurate bookings and perform monthly closing activities to report US GAAP financials to Regional Management in Europe and the consolidation team in the United States</span></li><li><span>Perform and/or review specific account analysis and reconciliations on a periodic basis to ensure compliance with internal policies, Sarbanes-Oxley (SOX) and internal control system standards.</span></li><li><span>Support the external auditors during the annual statutory audit, including preparation of financial statements, respective documentation and assistance during the audit process.</span></li><li><span>Perform analysis on operating expenses by cost center and division to support the financial analysts</span></li><li><span>Key contact person for numerous internal stakeholders such as shared service centers, internal audit, Group consolidation team, payroll, tax and treasury</span></li><li><span>Assist the Financial Controller in leading the accounting team</span></li><li>Ad-hoc tasks and projects as required</li></ul><br><p><b>Working Capital Management:</b></p><br><br><br><ul><li><span>Ensure necessary working capitals are met,</span></li><li><span>Monitor and follow up collections and outstanding claims from customers,</span></li></ul><br><p><b>Disbursement Functions:</b></p><br><br><br><ul><li><span>Review disbursement transactions including compliance with financial controls and Foreign Corrupt Practice Act (FCPA requirements),</span></li><li><span>Manage audit processing of employee expense reimbursements and Citi Corporate Card activity monitoring,</span></li><li><span>Manage monthly expense budget versus actuals, including but not limited to sponsorship activities and its financial compliance approvals,</span></li><li><span>Monthly accruals process,</span></li><li><span>Work with Shared Service center for payment processing, follow up and timely conflict resolution,</span></li><li><span>Timely identification and resolution of disbursement related issues</span></li></ul><br><p><b>Compliance Tracker/Monitoring:</b></p><br><br><br><ul><li><span>Work with the Compliance Committee Team in monitoring outliers in marketing activities using internal tools,</span></li><li><span>Review “items of interest” for adequacy of supports and remediation.</span></li></ul><br><p><b>Other Tasks:</b></p><br><br><br><ul><li><span>Assist the Financial Planning team on headcount and cost center expense analysis</span></li><li><span>Meet accounting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.</span></li><li>Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports.</li><li>Maintain accounting controls by establishing a chart of accounts; defining accounting policies and procedures.</li><li>Guide other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues.</li><li>Maintain financial security by establishing internal controls.</li><li>Avoid legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures.</li><li>Protect organization's value by keeping information confidential.</li><li>Accomplish accounting and organization mission by completing related results as needed.</li></ul><br><p><b>Skills and Competencies</b></p><br><br><br><ul><li><span>Professionally Certified Chartered accountant/ACCA/CMA/Master of Commerce from International Institute or pursuing towards the same, MBA Finance with relevant experience will also be desirable</span></li><li><span>Relevant working experience (+5 years) in an accounting/finance department</span></li><li><span>Pharmaceuticals experience shall be preferred but not essential.</span></li><li><span>Experience in project management with strong capabilities in simultaneously managing various tasks, prioritizing them and respecting strict deadlines is essential for this role</span></li><li><span>Excellent understanding and experience within a matrix organization</span></li><li><span>Fluent in English both oral and written, with Arabic knowledge being a plus</span></li><li><span>Big 4 experience is highly desirable</span></li><li><span>Possess ‘Can do” approach, having high sense of ownership and urgency.</span></li><li><span>Knowledge of ERP systems, preferably experienced with SAP (FI), proficient with MS Office, mainly Excel (Pivot, Macros)</span></li><li><span>Not afraid to go through details.</span></li><li><span>Possess leadership skills and able manage a team thru difficult times,</span></li><li><span>Excellent analytical and communication skills.</span></li></ul><br><br><p><b>Required Skills: </b></p><br><br>Accounting, Accounting Applications, Accounting Policies, Finance, Pharmaceutical Industry, Project Management, Project Risk Assessments, SAP Enterprise Resource Planning (ERP), SAP Systems<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully&nbsp;</b><br>Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>08/19/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u>&nbsp;the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>From Land to Sea Active Experiences in Nature s Purest Form Red Sea Sports s Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG) , responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination . RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through Galaxea , adventure activities via Akun , and leisure experiences delivered by WAMA .RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic s Paralympic Committee , united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030 , supporting the Kingdom s ambition to become a global leader in regenerative tourism.</p><p><strong>Job Purpose</strong></p><p>The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a people person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</p><p><strong>Job Responsibilities</strong></p><p><strong>General</strong></p><ul><li>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</li><li>Assist the Senior Manager in the development of other centers at other assets.</li><li>Maintain a professional appearance of the center.</li><li>Ensure all sales are conducted in a professional manner.</li><li>Work remotely and visit office as and when required.</li><li>Manage inventory for preopening.</li><li>Prepare retail stock for future years.</li><li>Manage the purchasing budget.</li><li>Ensure sufficient stock.</li></ul><p><strong>Establishment of the Center: Pre-Opening</strong></p><ul><li>Work alongside the Center Manager to develop and deliver the centre and necessary components.</li><li>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</li><li>Become familiar with the retail products in stock.</li><li>Become familiar with the activities in the area.</li><li>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</li></ul><p><strong>Establishment of the Center: Post-Opening</strong></p><ul><li>All activities conducted from the Center are conducted in a professional manner.</li><li>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</li><li>Ensure up to date and accurate records are kept pertaining to retail activities.</li><li>Plan and direct the day-to-day operations of a retail outlet according to company policy.</li><li>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</li><li>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</li><li>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</li><li>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</li><li>Establish and maintain effective working relationships with managers, co-workers, and the public.</li><li>Maintaining accurate inventory records and preparing orders from suppliers.</li><li>Assisting staff/students with course registration and/or rental equipment.</li><li>Taking bookings and answering questions about courses/activities destinations.</li><li>The Center Receptionist is often the link between students and the staff Team.</li></ul><p><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></p><ul><li>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner.</li></ul><p><strong>Safety, Quality &amp; Environment</strong></p><ul><li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Contribute to the identification of opportunities for continuous improvement of the center s systems, processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Hospitality track record</li><li>Proven sales record</li><li>Knowledge of the reception industry s concepts, practices and procedures</li><li>Excellent standard of written and spoken English</li><li>Excellent communicator and public talking</li><li>Has an aptitude and aspiration for outstanding customer service with a can-do attitude</li><li>Flexible and open-minded approach to environment and tasks</li><li>Ability to self-motivate and deliver to agreed deadlines</li><li>Good time-keeping</li><li>Social media experience</li><li>Excellent salesperson</li><li>Highly detail-oriented</li><li>Guest experience oriented, social personality</li><li>Able to work with different cultures and nationalities</li><li>Ability to handle high-end clientele, superior level of customer service</li><li>Effectively manage guests requests and complaints</li><li>Be a perfect role model for other staff members</li><li>Able to work in a dive resort environment and follow professional grooming standards</li><li>Able to work both as part of a team and independently, and exercises sound judgment and discretion</li><li>Demonstrate the utmost confidentiality at all times</li><li>Proficient with Microsoft Office</li><li>Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</li><li>Ability to deliver a magical guest experience</li><li>Able to assist with dive center administration and planning</li><li>Spoken language other than English (preferably Arabic)</li><li>Marine conservation interest/background</li></ul>