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Head of Trade Marketing (Saudi) | Riyadh, Saudi Arabia<br>What This Role Is About Our client, a large FMCG organisation, is looking for a Head of Trade Marketing, based in Riyadh, to lead the trade marketing function and drive commercial growth across Saudi Arabia.<br>This role will be responsible for developing and executing trade marketing strategies, strengthening channel performance, and ensuring effective in-market execution. You will work closely with sales, marketing, and commercial teams to translate brand and business priorities into impactful trade initiatives.<br>You will also play a key role in driving customer and channel growth, optimising trade investments, and strengthening commercial capabilities across the organisation.<br>The Client’s Definition of the Ideal Fit<br> 10+ years of trade marketing experience within FMCGStrong experience leading trade marketing functions and teams Proven experience developing and executing channel strategies Strong understanding of shopper behaviour, customer needs, and market execution Experience managing trade investments and driving commercial effectiveness Strong ability to partner with sales and marketing teams to deliver business growth Strong leadership, analytical, and stakeholder management skills<br>In line with government Saudisation initiatives, the client is only considering Saudi Nationals for this role.
The Head of Capacity will be responsible for planning, managing, and optimizing delivery capacity to ensure sufficient manpower and fleet resources to meet operational demand. The role will oversee capacity planning, driver/rider management, performance monitoring, and coordination with branches to maintain efficient and reliable delivery operations. Key Responsibilities Develop and manage capacity plans based on business volume, forecasts, and operational requirements. Ensure sufficient driver/rider capacity across branches and operational areas. Monitor daily capacity, utilization, productivity, attendance, and service performance. Identify capacity gaps and take timely actions to address shortages. Lead recruitment and onboarding plans for drivers/riders and other capacity-related positions. Manage and optimize driver/rider allocation according to business demand. Coordinate closely with Branch Managers, Operations, HR, and Recruitment teams. Analyze operational data and prepare regular capacity and performance reports. Develop market mapping and sourcing strategies to attract and retain qualified drivers/riders. Monitor market trends, competitor practices, and local labor market conditions. Establish and track KPIs related to capacity, utilization, productivity, and cost efficiency. Ensure compliance with company policies and Saudi labor and transportation regulations. Handle capacity-related escalations and provide practical solutions to operational challenges. Continuously improve capacity planning processes and reduce operational gaps and costs. Requirements5+ years of experience in capacity planning, fleet management, logistics, transportation, or delivery operations. Strong experience in the Saudi logistics/delivery market. Experience managing large driver/rider or fleet operations. Strong understanding of capacity planning, workforce planning, and operational forecasting. Strong analytical and problem-solving skills. Experience working with operational KPIs and data analysis. Strong communication and stakeholder-management skills. Proficiency in Excel and operational management systems. Good command of English; Arabic is preferred. Ability to work under pressure in a fast-paced operational environment. Strong leadership and team-management skills. Preferred Background Experience in last-mile delivery, courier, e-commerce, logistics, or transportation companies. Experience managing capacity across multiple branches or cities in KSA. Experience with large-scale driver/rider recruitment and workforce optimization. Knowledge of the Saudi transportation and delivery market. Experience in companies such as courier, express delivery, or e-commerce platforms.
<h3><strong>About Faena The Red Sea</strong></h3><p>The FAENA Movement is recognized for its integration of art, culture, and community, drawing from traditions and imaginative design to offer authentic hospitality and transformative experiences. Expanding into the Kingdom of Saudi Arabia, <strong>Faena The Red Sea</strong> represents a new development focused on visionary concepts and exceptional execution. This establishment aims to create a distinctive destination within the region.</p><h3><strong>The Role: Assistant Director of Sales</strong></h3><p>The Assistant Director of Sales is a full-time position based in Saudi Arabia, supporting the Director of Sales in driving the hotel’s overall sales strategy and revenue performance. This role focuses on key market segments including luxury leisure, corporate, government and royal affairs, diplomatic, groups, MICE, entertainment, wholesale, consortia, and strategic partnerships across KSA, GCC, and international source markets. Candidates should possess 5-10 years of relevant experience.</p><h3><strong>Strategic Sales and Revenue Generation</strong></h3><ul><li>Support the Director of Sales in developing and executing the annual sales strategy, business plan, and segment action plans across all key markets.</li><li>Drive business development across identified luxury leisure, corporate, government, diplomatic, groups, MICE, wholesale, consortia, and entertainment segments.</li><li>Identify and convert opportunities for rooms, suites, villas, luxury leisure stays, corporate travel, groups, executive retreats, incentive programs, private events, celebrations, and exclusive buyouts.</li><li>Lead and support negotiations for corporate agreements, preferred partnerships, group contracts, wholesale agreements, and consortia opportunities.</li><li>Work closely with Revenue Management to align sales activity with pricing strategy, need periods, market demand, displacement considerations, and revenue optimization objectives.</li></ul><h3><strong>Account Management and Business Development</strong></h3><ul><li>Lead day-to-day sales activities, managing and growing a portfolio of high-value accounts.</li><li>Actively prospect for new business opportunities across KSA, GCC, and key international feeder markets.</li><li>Ensure a disciplined approach to account management, prospecting, conversion, and market penetration.</li><li>Support the Sales team in achieving individual and departmental revenue targets, account production goals, conversion objectives, and market share growth.</li><li>Maintain accurate account plans, sales activities, pipelines, opportunities, production data, call reports, and client information within the hotel CRM and commercial systems.</li></ul><h3><strong>Cross-Functional Collaboration and Market Presence</strong></h3><ul><li>Develop strong relationships with luxury travel advisors, tour operators, DMCs, consortia partners, corporate decision-makers, government entities, embassies, family offices, and event planners.</li><li>Conduct sales calls, presentations, site inspections, familiarization trips, and client entertainment to showcase Faena The Red Sea.</li><li>Represent Faena The Red Sea at key trade shows, roadshows, sales missions, networking events, client events, and industry forums in domestic and international markets.</li><li>Partner with Marketing and Communications on tactical campaigns, trade marketing initiatives, partner activations, sales collateral, and market-specific demand generation opportunities.</li><li>Collaborate closely with Events, Reservations, and Operations to ensure accurate handover and seamless execution of group, VIP, corporate, leisure, and high-profile business.</li><li>Monitor competitor activity, market trends, feeder market performance, new openings, airline connectivity, and major events that may influence demand and sales strategy.</li></ul><h3><strong>Qualifications and Experience</strong></h3><p>Candidates for the Assistant Director of Sales role should possess 7+ years of experience in a relevant sales leadership capacity, preferably within the luxury hospitality sector. The role requires a proven ability to manage high-value accounts, identify new business opportunities, and contribute to the strategic positioning of an ultra-luxury destination. Strong communication, negotiation, and relationship-building skills are essential for success in this position.</p>
<p>Our client, a leading listed logistics and infrastructure investment group, is appointing an Independent, Non-Executive Investment Committee Member to support its Board Investment Committee. The committee reviews major investment and disposal proposals before they are presented to the Board. This is a high-impact advisory appointment for an experienced logistics executive with a strong track record in acquisitions, investments, integration and business performance. The role is based in Saudi Arabia, with remote participation accepted. Relocation is not required. The appointment involves approximately 4 to 6 meetings per year, held in person and online.</p><h4>Key Responsibilities</h4><ul><li>Review and challenge major investment and disposal proposals, including: Strategic rationale Valuation Transaction structure Funding requirements Risk assessment</li><li>Test the evidence supporting each investment case and provide a clear, independent perspective.</li><li>Review investment performance against the original business case and approved return expectations.</li><li>Raise early, practical questions regarding integration, execution, operational delivery and anticipated synergies.</li><li>Contribute to decisions relating to adding to, restructuring or exiting investments.</li><li>Work with management from time to time to assess and vet specific investment opportunities.</li><li>Support disciplined decision-making across the Group s logistics and infrastructure investment portfolio.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Candidate Requirements</h4><p>The successful candidate will bring:</p><ul><li>At least 15 years of senior experience in logistics services, at group or divisional level.</li><li>Experience in asset-light logistics businesses, ideally including one or more of the following: Third-party logistics Cold chain Contract logistics Freight forwarding</li><li>Direct personal ownership of organic and inorganic investments, from initial evaluation through to integration and measurable results.</li><li>Recent, hands-on experience in acquisitions, investment assessment and post-deal integration.</li><li>A strong understanding of valuation, transaction structures, funding models, investment returns and risk.</li><li>Board-level credibility, sound judgement and the independence to challenge proposals constructively.</li><li>The availability and commitment to attend all committee meetings.</li><li>Fluent English communication skills.</li><li>Knowledge of Saudi Arabia or the wider GCC logistics and investment markets would be an advantage.</li></ul>
Site Project Manager – Director of Hospitality We are looking for an experienced Site Project Manager with proven experience in hotel and resort projects, preferably in Maldives. Key Requirements:Experience in managing hotel, resort, or hospitality site projects. Strong knowledge of site execution, project coordination, and contractor management. Proven experience working on projects in Maldives is mandatory. Ability to manage site activities, timelines, quality, and project delivery. Strong communication and stakeholder management skills.
<p>We are seeking an accomplished and visionary Director of Sales and Marketing to lead our sales and marketing operations in Turaif, Saudi Arabia. In this pivotal leadership role, you will drive revenue growth, develop comprehensive sales and marketing strategies, and build high-performing teams that deliver exceptional results. The ideal candidate will combine strategic thinking with hands-on execution, fostering innovation while maintaining a strong customer focus across all initiatives.</p> <ul> <li>Develop and execute comprehensive sales and marketing strategies aligned with organizational objectives and market opportunities in the Saudi Arabian region</li> <li>Lead, mentor, and manage sales and marketing teams, fostering a culture of excellence, accountability, and continuous improvement</li> <li>Analyze market trends, competitive landscape, and customer insights to identify growth opportunities and inform strategic decision-making</li> <li>Oversee budget management and P&L responsibility, ensuring efficient allocation of resources and maximizing return on investment</li> <li>Design and implement targeted marketing campaigns utilizing digital channels, traditional media, and innovative approaches to enhance brand visibility and customer engagement</li> <li>Establish and monitor key performance indicators (KPIs) to track sales and marketing effectiveness, providing regular performance reviews and strategic recommendations</li> <li>Build and maintain strong relationships with key clients, partners, and stakeholders to support business development and market expansion</li> <li>Collaborate cross-functionally with product, operations, and customer service teams to ensure seamless execution of sales and marketing initiatives</li> <li>Stay current with industry best practices, emerging technologies, and market developments to maintain competitive advantage</li> <li>Customize sales and marketing programs to address the unique needs and preferences of the local marketCompany Description</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.Qualifications </p> <ul> <li>Minimum 8+ years of progressive sales and marketing experience, with at least 5 years in a leadership or director-level role</li> <li>Proven track record of developing and executing successful sales and marketing strategies that drive revenue growth and market share expansion</li> <li>Strong expertise in digital marketing, marketing automation tools, and CRM platforms</li> <li>Demonstrated ability to lead, develop, and motivate high-performing teams in a fast-paced environment</li> <li>Excellent analytical skills with proficiency in data analysis, market research, and business intelligence tools</li> <li>Exceptional communication and interpersonal skills with the ability to influence stakeholders at all organizational levels</li> <li>Strategic thinking and business acumen with strong financial management capabilities</li> <li>Experience in business development and identifying new market opportunities</li> <li>Proficiency in customizing marketing programs and sales approaches for diverse customer segments</li> <li>Fluency in Arabic (preferred) with strong understanding of Saudi Arabian business culture and market dynamics</li> <li>Experience working in the Middle Eastern market or with international organizations (preferred)</li> <li>Demonstrated ability to work independently while fostering collaborative team environments</li> <li>Strong organizational and time management skills with the ability to manage multiple priorities effectively</li></ul>
<h3 >About the Role</h3>
<p >RAWAJ, a leading organization in the Fintech industry in Saudi Arabia, is seeking a <strong >Director of Strategic Planning and Project Management – Digital Transformation</strong>. This full-time role is based in Makkah and is central to leading strategic planning, large-scale program and project management, governance, and performance optimization across all operations. The position requires over 10 years of experience.</p> <h3 >Role Purpose and Context</h3>
<p >The Director of Strategic Planning and Project Management plays a strategic part in supporting business growth, optimizing financial and operational performance, and maintaining stability. This role ensures the successful coordination and execution of initiatives, with a strong focus on Hajj season procedures, requirements, and corporate governance.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and execute comprehensive strategic plans aligned with business objectives.</li>
<li >Lead major project, program, and portfolio management (PMO) initiatives, ensuring strict adherence to governance frameworks and risk management standards.</li>
<li >Prepare and manage budgets while closely monitoring financial and operational performance.</li>
<li >Identify Key Performance Indicators (KPIs), measure performance, analyze results, and provide actionable recommendations through executive and analytical reports.</li>
<li >Coordinate and organize complex plans, operational activities, and initiatives according to Hajj season requirements, timelines, and specialized models.</li>
<li >Drive cross-functional collaboration and leverage project management tools, data analysis, and performance management dashboards.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >A minimum of 10 years of relevant experience in strategic planning and project management.</li>
<li >Demonstrated experience in leading large-scale programs and projects.</li>
<li >Proven ability to develop and execute comprehensive strategic plans.</li>
<li >Experience in financial and operational performance monitoring and optimization.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a full-time position based in Makkah, Saudi Arabia, within a dynamic Fintech organization. The role involves working in an environment that requires strategic oversight and meticulous execution, particularly concerning Hajj season operations.</p> <h3 >Application Process</h3>
<p >Candidates who meet the specified qualifications are encouraged to apply for this leadership role at RAWAJ.</p>
<h3 >About the Role</h3>
<p >RAWAJ, a leading company in government services and process facilitation, is seeking a <strong >Director of Digital Platforms - Digital Transformation</strong> in Saudi Arabia. This full-time role involves leading the organization’s digital strategy and transformation agenda, focusing on the development and optimization of digital platforms, products, and services.</p>
<h3 >Role Overview</h3>
<p >The Digital Transformation Director will oversee digital business models, e-commerce, payment solutions, operational digitalization, and customer experience initiatives. The primary objective is to ensure scalable, secure, and efficient digital operations that align with the organization’s strategic objectives.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Develop and implement the organization’s digital strategy, translating strategic objectives into measurable initiatives, KPIs, and business outcomes.</li>
<li >Lead the development and continuous improvement of digital platforms, products, and services, ensuring alignment with business objectives and customer experience requirements.</li>
<li >Oversee e-commerce, digital business models, and high-volume digital transactions, ensuring scalability, performance, service continuity, and operational efficiency.</li>
<li >Manage and optimize digital payment platforms, reservations, inventory, commissions, collections, and settlements, ensuring seamless integration with financial and operational systems.</li>
<li >Lead the integration of payment and financial systems, monitoring transaction costs, settlement processes, and opportunities to improve financial and operational efficiency.</li>
<li >Drive operations and supply chain digitalization, developing and implementing digital solutions that improve service quality, efficiency, and cost optimization.</li>
<li >Oversee the architecture, integration, scalability, performance, and lifecycle management of web technologies, applications, and digital solutions.</li>
<li >Ensure appropriate cybersecurity, information security, risk management, compliance, and governance across digital platforms and systems.</li>
<li >Lead complex digital initiatives involving multiple stakeholders, ensuring effective management of scope, timelines, budgets, resources, and risks.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role is based in Saudi Arabia and is a full-time position within a dynamic team focused on digital transformation in the government services sector.</p>
Head of Marketing – Content We are looking for an experienced Head of Marketing – Content to lead our content strategy, brand communication, and digital marketing initiatives. Key Responsibilities:Develop and execute the overall content marketing strategy aligned with business and brand goals. Lead content creation across social media, digital platforms, campaigns, and marketing channels. Manage content teams, agencies, and external creative partners. Drive SEO, content performance, audience engagement, and brand visibility. Collaborate with marketing, creative, and business teams to deliver impactful campaigns. Track content KPIs, analyze performance, and optimize strategies for growth. Requirements:15+ years of experience in Content Marketing, Digital Marketing, Brand Marketing, or Social Media. Strong leadership, strategic thinking, and content management skills. Experience managing teams and large-scale content/digital campaigns.
<h3><strong>About KBR and Sustainable Technology Solutions</strong></h3><p>KBR, Inc. is seeking a Head of QA/QC to join its team in Al Jubail, Eastern, Saudi Arabia. KBR Sustainable Technology Solutions (STS) delivers comprehensive, value-added solutions throughout the entire asset lifecycle. These solutions encompass world-class licensed process technologies, specialized advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions designed to optimize both planned and operating assets.</p><h3><strong>Role Summary</strong></h3><p>The Head of QA/QC plays a critical full-time role in facilitating, monitoring, and controlling plant maintenance and quality assurance procedures and policies. This position is central to ensuring that all maintenance operations adhere to the highest quality, health, safety, environment, and quality (HSEQ) standards of the Company.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Develop Quality Assurance (QA) plans and other necessary process control procedures to ensure maintenance processes meet specified quality and HSEQ standards.</li><li>Maintain the Corrective Action program and other established quality systems.</li><li>Develop and implement a comprehensive Quality Management System (QMS).</li><li>Coordinate and actively participate in internal audits alongside Company Quality personnel.</li><li>Conduct thorough Quality Assurance investigations, including those related to Deviations and Out-of-Specifications.</li><li>Review maintenance processes to ensure strict adherence to applicable Standard Operating Procedure(s) and work instructions.</li><li>Liaise effectively with other departments regarding Quality Assurance issues.</li><li>Execute additional Quality Assurance functions as they may arise.</li><li>Support contractor staff in their mission of compliance and continuous improvement initiatives.</li><li>Ensure that all personnel within the QA department receive adequate training to perform their jobs effectively.</li><li>Manage the QA departmental budget and other administrative functions to ensure an efficient, cost-effective, and well-integrated maintenance operation.</li></ul><h3><strong>Qualifications and Experience</strong></h3><ul><li>A minimum of <strong>10 years</strong> of relevant experience in Quality Assurance and Quality Control roles, preferably within a plant maintenance or industrial setting.</li><li>Demonstrated experience in developing and implementing QA plans, process control procedures, and Quality Management Systems.</li><li>Proven ability to conduct internal audits and lead quality investigations.</li></ul><h3><strong>Required Skills and Attributes</strong></h3><ul><li>Strong understanding of quality management principles, HSEQ standards, and regulatory compliance.</li><li>Excellent organizational and leadership skills, with the ability to manage departmental budgets and administrative functions.</li><li>Effective communication and interpersonal skills for liaising with various departments and supporting contractor staff.</li><li>Analytical mindset for reviewing processes and conducting investigations.</li></ul><h3><strong>Application Information</strong></h3><p>This full-time position offers an opportunity to contribute to KBR's commitment to delivering high-quality, sustainable solutions. Qualified candidates are encouraged to apply.</p>
<h3 >About the Role</h3>
<p >Cornerstone Global Partners (CGP Group) is seeking a <strong >Head of Operations</strong> to join our team in Riyadh, Saudi Arabia. This full-time role is central to our mission of elevating apartment living through thoughtful design, hospitality-level service, and community, bringing the experience of luxury hotels into the residential sector. As we expand rapidly across Riyadh with new properties launching soon, this position is critical for scaling our operations while upholding our quality standards and unique resident experience.</p> <h3 >Role Summary</h3>
<p >This is a hands-on, on-the-ground leadership position where you will take direct ownership of day-to-day operations across our residential portfolio. You will manage and coach General Managers, collaborate closely with Facilities, Revenue, and other internal teams, and develop the necessary systems and processes to ensure scalable growth without compromising our established standards. The role requires regular presence at properties to address real-time challenges, from resident experience to procurement and facilities issues, and to develop playbooks for consistent, high-quality building management.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage and coach General Managers across residential properties, assuming day-to-day operational oversight.</li>
<li >Collaborate cross-functionally with Facilities, Revenue, and other internal stakeholders to ensure smooth operations.</li>
<li >Design, implement, and continuously improve Standard Operating Procedures (SOPs), covering high-level processes and on-the-ground solutions (*, procurement standardization, vendor management, building-level problem-solving).</li>
<li >Drive the rollout of new operational initiatives and workflows across the portfolio.</li>
<li >Maintain a visible and credible on-site presence, effectively communicating with all levels of staff, contractors, and vendors.</li>
<li >Support the operational readiness of new properties during expansion phases.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of relevant experience.</li>
<li >Strong consumer-facing operational experience, ideally from a tech or prop-tech scale-up that has grown from a handful of physical sites to 10+ properties. Strong hospitality or resort operations experience is also suitable.</li>
<li >A proven track record of scaling operations, demonstrating the ability to grow a business or team from a small to a much larger footprint.</li>
<li >Experience designing processes and systems from scratch, particularly in resource-constrained or early-stage environments.</li>
</ul> <h3 >Required Attributes</h3>
<ul >
<li >A high-energy operator with genuine stamina for a hands-on, on-the-ground role.</li>
<li >A coaching leadership style, focused on developing team members rather than defaulting to replacement.</li>
<li >Comfort operating in ambiguous environments without requiring a rigid corporate structure.</li>
<li >A strong academic and analytical foundation is a plus; demonstrated rigor is valued more than specific pedigree.</li>
<li >Real estate experience is a bonus, not a requirement.</li>
<li >Saudi-specific experience is a bonus; candidates open to relocating to Riyadh are encouraged to apply.</li>
</ul> <h3 >Work Location</h3>
<p >This full-time position is based in Riyadh, Saudi Arabia. The role requires a significant on-site presence at our properties and is not a remote or HQ-only job. We welcome applications from qualified operators globally who are prepared to relocate to Riyadh.</p>
<h3>About the Role</h3><p>Merit Incentives is seeking a <strong>Director of Account Management</strong> to lead strategic enterprise accounts in Riyadh, Saudi Arabia. This full-time role focuses on strengthening client retention and driving sustainable revenue growth within key accounts. The position requires 5-10 years of relevant experience.</p><h3>Key Responsibilities</h3><ul><li>Lead and develop the Account Management team.</li><li>Manage key enterprise relationships and executive-level engagement.</li><li>Drive retention, renewals, upselling, and cross-selling initiatives.</li><li>Build account growth plans aligned with revenue and profitability targets.</li><li>Oversee client projects from requirements gathering through integration, testing, and go-live phases.</li><li>Collaborate with Sales, Technology, Operations, Product, and Partnerships teams.</li><li>Monitor account performance, client satisfaction, identify risks, and commercial opportunities.</li></ul><h3>Required Qualifications and Experience</h3><ul><li>Saudi National – mandatory requirement.</li><li>8+ years of experience in Account Management, Customer Success, or B2B commercial roles.</li><li>Proven experience leading Account Management teams and strategic enterprise portfolios.</li><li>Strong record of achieving revenue growth, retention, and profitability targets.</li><li>Solid project management experience.</li><li>Good understanding of IT solutions, APIs, system integrations, testing, and production environments.</li><li>Experience in loyalty and rewards solutions, including offers, gift cards, digital marketplaces, points exchange, direct points redemption, reward catalogues, and merchant integrations.</li><li>Experience with banks, airlines, telecom, government, or large enterprise clients is preferred.</li></ul><h3>Skills and Attributes</h3><ul><li>Strong leadership, negotiation, presentation, and stakeholder-management skills.</li><li>Fluent in both Arabic and English.</li></ul><h3>Location</h3><p>This position is based in Riyadh, Saudi Arabia.</p><h3>Application Process</h3><p>Salary for this position will be discussed during the interview process.</p>
<h3 >About Gathern</h3>
<p >Gathern is seeking a <strong >Director of Operations</strong> to lead and optimize its operational functions. This full-time role requires 5-10 years of relevant experience and focuses on ensuring operational performance is a predictable input for growth.</p>
<h3 >Role Purpose</h3>
<p >The Director of Operations will be responsible for managing Content Operations, Contact Centers, and Quality as a unified unit. This role involves end-to-end ownership of key operational KPIs, including customer satisfaction, complaints per reservation, guest rating, destination search conversion, occupancy of active listings, and unit activation. The objective is to transform operational performance into a managed and forecastable element that directly contributes to growth.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li ><strong >Performance Ownership:</strong> Own the operational KPI tree and achieve monthly and annual targets for CSAT, complaints per 1,000 reservations, guest rating, destination search conversion rate, occupancy of active listings, and unit activation rate. This includes setting, defending, and re-basing targets with Strategy and the CSO, ensuring each KPI is instrumented, defined, and scoreable.</li>
<li ><strong >Contact Centers Management:</strong> Oversee service levels such as first response time, first contact resolution, average resolution time, and reopened tickets. Restore and maintain first contact resolution at or above 80% through root-cause analysis, agent enablement, and process redesign. Manage capacity, scheduling, quality monitoring, and outsourced service partners, while reducing cost to serve per booking without compromising resolution quality.</li>
<li ><strong >Content Operations:</strong> Ensure listing content completeness, photo quality, and destination content readiness. Scale successful content interventions across the destination portfolio and establish and enforce host content standards with clear controls and consequences.</li>
<li ><strong >Quality and Unit Readiness:</strong> Manage the unit onboarding and activation journey, focusing on activation rate, time to activate, and time to first reservation with clear SLAs. Collaborate with Commercial and Product teams to close the gap between activation and occupancy by enhancing destination readiness. Implement and manage the quality assurance framework across both guest and host journeys.</li>
<li ><strong >Leadership and Cross-functional Collaboration:</strong> Lead, develop, and structure the three functional teams, building capability and succession within them. Partner with the Product team on operational defects requiring product fixes, sorting, visibility, and claims. Collaborate with Data & Analytics to address instrumentation gaps and automate departmental reporting.</li>
</ul>
<h3 >Required Experience</h3>
<ul >
<li >A minimum of 5 to 10 years of experience in operations management.</li>
</ul>
<h3 >Core Behavioral Competencies</h3>
<ul >
<li ><strong >Accountability:</strong> Focus on owning outcomes rather than just activities.</li>
<li ><strong >Operational Rigour:</strong> Prioritize root cause analysis before implementing solutions and measure performance both before and after interventions.</li>
<li ><strong >People Leadership:</strong> Develop function leads into effective owners of their respective areas.</li>
<li ><strong >Cross-functional Influence:</strong> Ability to ensure operational fixes are prioritized across different reporting lines.</li>
</ul>
<h3 >Application Process</h3>
<p >Candidates who meet the qualifications are encouraged to apply for this full-time position.</p>
<p>We are seeking a dynamic and visionary <strong>Director of Food & Beverage</strong> to lead the culinary and dining experience at <strong>SO/ Jeddah</strong>. You will shape distinctive concepts, create buzz-worthy experiences, drive commercial performance, and bring the bold, creative spirit of SO/ to life across every restaurant, bar, and social space.</p> <p>What You Will Create</p> <ul> <li>Lead and elevate all Food & Beverage experiences across the hotel.</li> <li>Drive revenue, profitability, and guest satisfaction through innovative concepts and experiences.</li> <li>Partner with the Executive Chef to curate trend-driven menus that reflect the SO/ lifestyle.</li> <li>Build strong relationships with guests, VIPs, partners, and the local community.</li> <li>Collaborate with Sales, Marketing, and Revenue teams to create demand-driving activations and events.</li> <li>Oversee financial performance, budgeting, forecasting, and cost control.</li> <li>Champion exceptional service standards and memorable guest experiences.</li> <li>Lead, inspire, and develop a high-performing F&B team.</li> <li>Drive creativity, innovation, and continuous improvement across all outlets.</li> <li>Ensure compliance with brand standards, operational excellence, and health & safety requirements.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>8+ years of Food & Beverage leadership experience within luxury hospitality or lifestyle brands.</li> <li>Proven success leading large-scale F&B operations and delivering strong commercial results.</li> <li>Strong financial acumen, including budgeting, forecasting, and P&L management.</li> <li>Passion for creating exceptional dining experiences and trend-driven concepts.</li> <li>Experience leading, developing, and inspiring high-performing teams.</li> <li>Strong understanding of luxury service standards and guest engagement.</li> <li>Excellent leadership, communication, and stakeholder management skills.</li> <li>Strategic thinker with a creative and commercially driven mindset.</li> <li>Knowledge of food safety regulations and operational best practices.</li> <li>Experience in the Saudi Arabian market is highly desirable.</li> <li>Pre-opening experience and familiarity with the local lifestyle and dining scene are a plus.</li> <li>Proficiency in hotel, POS, and F&B management systems.</li></ul>
<div><br></div><p><strong>OFR Head of Growth </strong></p> <p><br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do</em><em>.</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>OFR Head of Growth</strong> <strong>in</strong> <strong>Jeddah, Saudi Arabia</strong><strong>.</strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this OFR Head of Growth position </strong></p> <p>The Country Head of Ocean Growth is responsible for the overall OFR growth initiatives. The individual guides the Country pricing strategy required to achieve the growth ambition and will drive execution, including the development of relevant value propositions and solution design to support the growth.</p> <p>Furthermore, the role is responsible for aligning and setting a clear direction for growth in collaboration with the M&S organization. This includes all sales channels – CSI/MNC/SBC, BC, and digital. Driving the product commercial organization around OCC and RDM structures, where applicable.</p> <ul> <li>Driving volume growth across all OFR products in close coordination with OFR Country management and Country product heads. Together with Regional Trade Management, drive the focus on trade lanes and countries as per Trade Lane growth plan.<br> </li> </ul> <p>OCC</p> <ul> <li>Lead OFR pricing activities and ensure pricing efficiency and competitiveness for all ocean freight related sub-products</li> <li>Overseeing all large tenders running through the OCC specialists as part of the global RFQ process and ensure efficient execution with all stakeholders</li> <li>Drives automation within the Tender management set up</li> <li>Spearheads RFQ analytics to improve win ratios</li> <li>Drives risk-taking analysis & proposals to deliver country growth targets</li> <li>Simplify country led RFQ’s to increase efficiency</li> <li>Drives STP on tender business<br> </li> </ul> <p>Senior commercial product engagement</p> <ul> <li>Driving senior commercial product engagement</li> <li>Focal point for Country product development <br> </li> </ul> <p>BC Segment</p> <ul> <li>Responsible for the Country Growth structure and Country RDM structure (RDM where applicable)</li> <li>Drives development and execution of local trade lane plans via OFR FS Major across all OFR products, according to focus Trade lanes defined by Trade Management</li> <li>Drives target customer definition from a product and/or trade perspective together with local OFR product heads, Trade Management and M & S</li> <li>Drive STP within the BC segment with M & S<br> </li> </ul> <p>Coordinates and aligns the commercial approach for all OFR products together with M & S</p> <ul> <li>Country focal point for M & S</li> <li>Ensures process alignment together with M & S within the country</li> <li>Aligns M&S activities across the country as relevant to OFR product <br> </li> </ul> <p>Required skills</p> <ul> <li>Clear result orientation and commercial mindset</li> <li>Strategic but action-oriented mindset which contributes to business</li> <li>Strong commercial sense and motivation to serve the customer</li> <li>Good negotiator, always having the aspired goal in mind</li> <li>Needs to be able to manage team</li> <li>Excellent networking abilities and impeccable interpersonal approach</li> <li>Able to lead larger internal and external meetings</li> <li>Readiness to coach people and likes to work across cultures</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Minimum 5 years of experience in the OFR forwarding industry.</li> <li>Used to work in a multinational environment and in a large corporation.</li> <li>Seasoned leader with successful track record</li> <li>Good customer contacts</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
Head of IT – Roles & Responsibilities Develop and execute the IT strategy and technology roadmap aligned with business objectives. Lead IT operations, infrastructure, applications, cybersecurity, and support functions. Drive digital transformation and technology modernization initiatives. Manage and lead IT teams, including hiring, mentoring, and performance management. Oversee ERP, CRM, cloud, network, systems, and enterprise applications. Ensure IT security, governance, compliance, data protection, and risk management. Manage IT budgets, vendors, contracts, and technology investments. Preferred Nationality-Saudi
Development Director – Luxury Hospitality<br>We are supporting a major developer with the appointment of a Development Director to lead the delivery of a high-profile luxury hospitality development. We are looking for an experienced development professional with a strong track record deliveringluxury hotels and resorts from concept through to completion.<br>The successful candidate will ideally bring:<br>• Extensive luxury hotel and resort development experience• Experience delivering island, coastal or destination resorts highly desirable• Strong architecture, design or design management background• Full development lifecycle experience, from feasibility and concept design through construction, handover and opening• Experience managing international hotel operators, architects, consultants and contractors• Strong understanding of luxury hospitality design standards and guest experience• Experience delivering complex, design-led hospitality projects• Middle East experience beneficial but not essential<br>This is a senior leadership opportunity working on a unique destination development with a significant focus on design quality, luxury hospitality and placemaking.
Head of Investment — Reporting to the Owner of the business, this role leads the investment function: building relationships with deal providers, advisors, and investment partners, conducting due diligence and market research, and managing the full investment lifecycle from sourcing through to divestment. The role spans financial investments, international real estate investment, and portfolio asset management, with responsibility for structuring transactions, sourcing debt financing, mentoring a team, and reporting investment performance and recommendations to the owner.<br>The Jobholder is responsible to:Initiate & develop investment relationships with deal providers, advisors and other investment companies in collaboration with the GM;Performing extensive due diligence and investment research, keep informed of developments in global markets and the alternative investment management industry;Manage the relationship with investment managers, investment companies, investee companies, potential partners, existing partners and external advisors in collaboration with the GM; and Manage, monitor and control all 'post-investment' phases for the investment portfolio.<br>Strategic Planning Support Support GM in formulating Investing Strategy, decision making on investments and portfolio management. Propose investment strategies based on risk, return appetite and other constraints. Proactively recommend policies, practices and strategies to ensure the alignment with Local/global best practices & Industry trends.<br>Business Development Continuously scan the market to identify potential Investment opportunities, conduct research, analysis and prepare reports for the management to facilitate in making investment decisions. Act as liaison role between the company and potential investment partners, lead the negotiations, to ensure delivering high quality investment opportunities to the company.<br>Financial Investments Working with the investment analyst(s) to perform due diligence activities. Oversees closing of transactions.<br>Real Estate Investment Designing plans to peruse the selected strategic investment initiatives. Recommending and implementing financing programs and sourcing debt capital to support the activities of the real estate (international) portfolio. Collaborate with internal or external investment professionals to analyze, finance, close, manage and sell international real estate investments. Collaborate with professionals to structure and negotiate transactions. Identify trends and opportunities in local and international PE, VC, Equities and Commercial real estate investment(s) trends and opportunities.<br>Investment Asset Management Under the direction of the GM, manage, monitor and undertake all investment activities including investment acquisition, investment optimization and realization to ensure that investments' performance are aligned with the market standards. Manage & lead the divestment of assets in order to maximize the value for the company. Conduct economic, industry and market research. Perform & Review market and financial analysis on current investments. Perform equity research, identify market comparisons and benchmarks, historical data analysis and make recommendations.
Chief Engineer / Director of Engineering / Maintenance Manager / Facilities Manager / Engineering Foreman
Engineering
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Chief Engineer / Maintenance Manager</strong>, you’re not just overseeing physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing team </li><li>Ensure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulations </li><li>Manage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergencies </li><li>Support property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance </li><li>Lead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costs</li><li>Drive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as need to improve performance</li><li>Support hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as needed<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
JOB PURPOSE:The Job Holder is responsible to Manage, Monitor and control Real estate Assets (From Land Sourcing, Development, Selling and Maintaining) in KSA & GCC to ensure maximizing investment performance by formulating business plans, analysing market conditions, adapting execution strategies, interfacing with capital partners and reporting on performance. To act as liaison between operations, acquisitions, and co-investors related to real estate assets.<br>Strategic Planning Support Support GM in Investment Strategy development by providing the future breakthrough product concepts, Market insight, Global Trends, Future scenarios to ensure the optimum Return on investment is maintained. Make recommendations on capital events including the sale or refinance of the RE assets and oversee the execution of those efforts. Proactively recommend RE Investment related policies, practices and strategies to ensure the alignment with Local/global best practices & Industry trends. Planning & Organizing Develop annual business plans, rate plans and compensation structures for each asset. Collaborate with teams to develop business plans, budgets, timelines and execution strategies for each asset. Develop the tools and infrastructure necessary to perform the asset management function(s). Provide recommendations on process improvement opportunities throughout the organization to minimize risk exposure and improve execution. RE Operations Lead due diligence on new acquisitions (excluding any fund based RE investments) and overseeing areas focused on operations. Oversee and drive day-to-day execution of tasks by the team including making real-time adjustments to plan, finding value-add opportunities, controlling expenses, evaluating market conditions, managing revenue, and managing staffing. Work with the construction team on scope, pricing, design, and execution of capital improvements while balancing operational considerations of the team. Direct retail leasing brokers and negotiate commercials leases for mixed-use properties. Overseeing cash management and cash planning for improvements and distributions. Manage lease contracts, registration and valuations. Real-Estate Development Manage & Monitor all In-Process Real-Estate development projects to ensure that targeted cost, time and quality targets are achieved. Oversee the quality of facility management services at the properties and to ensure Hygiene and safety. Sales Review & approve the Real-estate Sales plan and budgets that is aligned with the company strategic goals.
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