Insurance Coordinator Jobs in Saudi

<h3 >About the Akun Instructor Role</h3> <p >Red Sea Global (RSG), through its dedicated subsidiary Red Sea Sports &amp; Entertainment (RSSE), is seeking a <strong >Full-time Instructor Akun</strong> to join its team in Tabuk, covering locations such as Umluj. RSSE is responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination, managing a diverse portfolio of sports, adventure, and leisure offerings, including adventure activities via Akun. This role supports RSSE's strategic partnership with the Saudi Olympic &amp; Paralympic Committee, promoting inclusive, accessible, and world-class recreational experiences aligned with Saudi Vision 2030's ambition for regenerative tourism.</p> <p >The Instructor plays a key frontline role, responsible for delivering safe, engaging, and memorable inland adventure experiences within the Akun Adventure portfolio. This position supports the ongoing development of diverse trails and adventure activities, ensuring exceptional guest experiences that meet Red Sea Sport &amp; Entertainment standards. Candidates should possess a minimum of two (2) to five (5) years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver and support the operation of all inland, land-based adventure activities across The Red Sea destination.</li> <li >Lead guests on Akun Adventure experiences, ensuring safety, engagement, and a premium outdoor experience.</li> <li >Conduct clear and professional pre-activity briefings, including safety instructions, risk awareness, and experience expectations.</li> <li >Ensure strict adherence to all safety protocols, SOPs, RAMS, and emergency procedures during activities.</li> <li >Educate guests on environmental awareness, conservation principles, and responsible outdoor behavior in line with RSSE sustainability values.</li> <li >Maintain a professional, welcoming, and service-oriented approach when interacting with guests.</li> <li >Monitor weather conditions, terrain, and guest capability, adjusting activity plans to ensure safety and experience quality.</li> <li >Assist with trail exploration and assessment to identify optimal routes for high-end and safe adventure experiences.</li> <li >Support trip planning, logistics, equipment preparation, and vehicle readiness prior to and during activities.</li> <li >Provide feedback, operational insights, and incident reports to the Senior Instructor and RSSE management.</li> <li >Support the maintenance and care of all adventure equipment, ensuring cleanliness, readiness, and compliance with safety standards.</li> <li >Assist in the training, mentoring, and development of Adventure Specialists and junior team members.</li> <li >Promote and embody the Red Sea service style, ensuring consistent delivery of high-quality guest experiences.</li> <li >Maintain positive and professional conduct with guests, colleagues, and stakeholders in all circumstances.</li> </ul> <h3 >Operational Compliance and Continuous Improvement</h3> <p >The Instructor is expected to comply with all RSSE and Red Sea Global policies, processes, SOPs, and operational guidelines to ensure consistent and controlled service delivery. This includes supporting the preparation of accurate and timely operational reports and MIS data in line with corporate and departmental requirements. The role also involves contributing to identifying opportunities for continuous improvement across adventure operations, systems, and guest experiences, aligning with international best practices and operational excellence.</p> <h3 >Safety, Quality, and Environmental Stewardship</h3> <ul > <li >Apply safety, quality, and environmental management policies to ensure employee and guest safety, regulatory compliance, service excellence, and responsible environmental practices.</li> <li >Actively contribute to a strong safety culture by identifying hazards, reporting risks, and supporting continuous risk mitigation.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Valid Wilderness First Aid or internationally recognized First Aid certification.</li> <li >Basic Land Navigation training, including natural navigation and GPS usage.</li> <li >Leave No Trace certification or equivalent environmental training.</li> <li >Search, Tracking &amp; Operations training.</li> <li >Trekking / Mountain Leader certification (IFMGA, UIAA, or BMC preferred).</li> <li >Additional National Governing Body (NGB) certifications from accredited providers (*, Mountain Biking, Climbing, Archery, High Ropes, Quad Biking).</li> <li >Minimum of two (2) to three (3) years’ experience within the tourism, adventure, or outdoor recreation industry; experience in Saudi Arabia is an advantage.</li> </ul> <h3 >Work Environment and Key Stakeholders</h3> <p >This role operates primarily in outdoor and remote environments across The Red Sea destination, requiring physical fitness, environmental awareness, and flexibility in working hours. The Instructor is expected to represent Akun Adventure and Red Sea Sport &amp; Entertainment with professionalism and integrity at all times. Key internal stakeholders include Senior Instructors, Adventure Operations, and RSSE Operations Teams, as well as Resort &amp; Hospitality Teams. External interactions will involve guests, local authorities, and various environmental and outdoor activity partners.</p>

<h3 >About the Role</h3> <p >Masimo is seeking a <strong >Clinical Sales Specialist</strong> to join its team in <strong >Riyadh, Saudi Arabia</strong>. This <strong >full-time</strong> role is responsible for driving sales and clinical adoption of Masimo products within an assigned territory, focusing on achieving revenue goals and expanding market presence. The specialist will leverage clinical expertise to position Masimo technologies as essential patient monitoring solutions in various healthcare settings.</p> <h3 >Key Responsibilities</h3> <ul > <li >Collaborate with the Area Manager to develop business plans aimed at achieving company revenue goals.</li> <li >Analyze the competitive marketplace and industry trends to formulate effective business strategies for revenue generation.</li> <li >Develop and maintain solid, trusting relationships with major key clients.</li> <li >Address and resolve key client issues and complaints promptly.</li> <li >Cultivate a comprehensive understanding of key account needs and anticipate changes or improvements.</li> <li >Manage communications between key clients and internal teams.</li> <li >Oversee the account team assigned to each client.</li> <li >Negotiate contracts with clients and establish clear timelines for performance.</li> <li >Analyze client data to enhance customer relationship management.</li> <li >Expand existing client relationships and acquire new clients.</li> <li >Utilize *********** for thorough documentation of all field and customer interactions and activities.</li> <li >Manage expenses effectively to remain within allocated budgets for all required activities.</li> </ul> <h3 >Product and Market Strategy</h3> <ul > <li >Achieve assigned quotas for sales and contracts for all Masimo products within the designated territory, growing the installed base.</li> <li >Engage in the full sales cycle for accounts, including qualification, demonstration, clinical evaluation, and closure, by planning and executing account strategies.</li> <li >Serve as an expert in pulse oximetry, pulse CO-Oximetry, brain function monitoring, regional oximetry, and capnography.</li> <li >Position Masimo SET as the standard for pulse oximetry and Masimo Rainbow as the preferred choice for pulse CO-Oximetry.</li> <li >Promote the ROOT innovation platform and related parameters as essential bedside solutions in the OR, ICU, and throughout the hospital.</li> <li >Partner with OEM sales staff to provide key clinical education and support for whole-house conversions at key accounts.</li> <li >Convince customers using competitive multiparametric monitors to upgrade their installed base to Masimo SpO2 technology, securing long-term contracts.</li> <li >Develop and maintain strong relationships with key opinion leaders and clinical bodies in the territory (*, Anesthesia, ICU, Neonatology, ER) to ensure Masimo technologies are present in academic programs and local protocols.</li> <li >Participate in programs designed to build and maintain end-user awareness, such as trade shows and regional symposiums.</li> <li >Provide sales and marketing input to the Region and Distribution Manager regarding clinical market trends, competitive activity, and product needs.</li> <li >Participate in administrative, tender, and clinical education efforts for Group Purchasing and Ministry initiatives, as well as for all public and private hospital opportunities.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s Degree in a Medical or Clinical background.</li> <li >Minimum of <strong >5 years of experience</strong> in direct critical care, NICU, PICU, *, and emergency medical systems (EMS), with neo-natal and pediatrics experience being highly advantageous.</li> <li >Proven sales track record, with <strong >five or more years</strong> of medical device sales and clinical experience with Patient Monitoring systems, is highly advantageous.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Ability to communicate value-based solutions effectively, including during education and training in competitive, strategy-intensive markets within healthcare.</li> <li >Demonstrated conceptual, analytical, problem-solving, and organizational skills.</li> <li >Fluent verbal and written English communication skills are required, with superior communication abilities including leading group presentations.</li> <li >Results-oriented with a positive attitude and a sense of urgency to achieve objectives.</li> <li >Experience working with OEM and distributor sales forces.</li> <li >Experience engaging with C-level customers.</li> <li >Comfortable in high-visibility situations and exhibits strong self-confidence.</li> <li >Demonstrated self-starter; a hands-on individual dedicated to task completion with minimal support and direction.</li> <li >Advanced software, presentation, and project management skills.</li> <li >Experience working in both large structured and small entrepreneurial organizations, with sensitivity to start-up constraints and adaptability to new environments.</li> <li >Direct selling experience in competitive, strategy-intensive markets.</li> </ul> <h3 >Work Environment and Travel</h3> <p >This is a <strong >full-time</strong> position based in <strong >Riyadh, Saudi Arabia</strong>. The role requires the ability and willingness to travel as needed to support business objectives and client engagements across the assigned territory.</p>

<h3 >About the Core Operations Senior Associate Role</h3> <p >State Street is seeking a <strong >Core Operations Senior Associate</strong> to join its team in Riyadh, Saudi Arabia. This full-time role is responsible for managing end-to-end post-trade custody operations for the Saudi Arabia (KSA) market. Key areas include securities settlement, cash and FX operational support, corporate actions and income, reconciliations, and onboarding/account setup. The standard work schedule is Sunday to Thursday.</p> <h3 >Strategic Market Context</h3> <p >As one of the world’s largest global custodians, State Street is executing a growth strategy that includes expanding its direct market presence. The Kingdom of Saudi Arabia (KSA) is a priority market, supported by Vision 2030 reforms, increasing foreign participation, and strong institutional demand. This role is critical for enabling scalable market entry and growth by delivering robust post-trade operations aligned with local market infrastructure and rules, ensuring a high-quality client experience, and supporting the firm’s ability to deepen relationships with key institutional clients as the market evolves.</p> <h3 >Key Operational Areas</h3> <ul > <li >Manage <strong >clearing and settlement operations</strong> for cash market instruments (Equities, ETFs, Sukuk &amp; Bonds).</li> <li >Oversee <strong >cash settlement and funding</strong> processes, specifically those involving SAMA.</li> <li >Provide <strong >operational support for FX activities</strong> that underpin settlement and client cash requirements.</li> <li >Handle <strong >corporate actions, dividends, and income events</strong>, ensuring accurate entitlements and postings.</li> <li >Support <strong >client onboarding and investor identification</strong> in accordance with Edaa account structures.</li> <li >Ensure effective <strong >messaging, controls, and stakeholder management</strong> across all operational functions.</li> </ul> <h3 >Detailed Responsibilities</h3> <ul > <li >Manage settlement processing for Saudi Exchange transactions settling at Edaa, ensuring accurate and timely completion across relevant cycles.</li> <li >Reconcile and validate trade/settlement obligations by aligning client instructions and broker confirmations with clearing outcomes (Muqassa) and settlement processing (Edaa); investigate and resolve exceptions promptly.</li> <li >Monitor settlement status proactively, manage potential fails, and follow KSA fails workflows, including Edaa rollover/cancellation and market-claim handling.</li> <li >Ensure funding readiness for DvP settlement, understanding that KSA settlement is gross on the securities leg and netted on the cash leg, with cash settlement executed via SAMA settlement member accounts.</li> <li >Perform cash reconciliations linked to settlement activity; investigate breaks and drive timely resolution within cut-offs.</li> <li >Process FX-related operational activities supporting settlement and client cash requirements, validating confirmations and ensuring correct value dating and SSI usage.</li> <li >Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations; coordinate vendor feeds and security setup with internal teams.</li> <li >Support onboarding/account setup and documentation in line with Edaa account structures and membership rules; ensure correct capture/validation of investor identification in Edaa’s framework (Investor Identification Number / Investor ID).</li> <li >Use SWIFT ISO 15022 (MT) and demonstrate exposure to ISO 20022 (MX) standards for settlement/reconciliation/corporate actions messaging.</li> <li >Execute daily controls and checklists on time; ensure adherence to local cut-offs and internal policies; escalate high-risk/time-sensitive issues with clear impact articulation.</li> <li >Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree (or above) in Finance, Accounting, or a related field.</li> <li >3–5 years of experience in custody or post-trade operations, with KSA market experience strongly preferred.</li> <li >Strong understanding of the KSA post-trade flow across Muqassa (clearing/CCP) and Edaa (CSD/settlement).</li> <li >Familiarity with the implications of T+2 settlement and DvP cash settlement via SAMA.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong analytical and problem-solving skills.</li> <li >Exceptional attention to detail.</li> <li >Ability to work effectively under strict cut-offs and manage time-sensitive tasks.</li> <li >Strong stakeholder management capabilities, fostering collaboration with internal and external parties.</li> </ul>

<div dir="rtl"><h3 >About the Role</h3> <p >Qiddiya | القدية is seeking a <strong >Senior Director - Commercial Director - SDU</strong> to join our team in Riyadh, Riyadh Province. This full-time strategic leadership position is responsible for overseeing all commercial activities within the Strategic Development Unit (SDU). The role is critical in embedding strategic commerciality and safety into every decision related to procurement and contract administration.</p> <h3 >Strategic Focus and Core Objectives</h3> <p >The Senior Director will establish and execute commercial strategies from the outset, utilizing specific Project Management/Construction Management (PM/CM) processes and procedures. A primary objective is to ensure full compliance with internal governance and Delegation of Authority. This role is instrumental in driving outturn costs within agreed business and cost plans, while also providing commercial lessons learned and feedback for future cost planning initiatives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Establish, implement, and maintain the commercial management framework for the Construction Management vertical, encompassing procurement commercial strategy, contract administration, cost control, and commercial assurance.</li> <li >Define and embed commercial policies, processes, procedures, manuals, and templates tailored to PM/CM delivery models, ensuring alignment with QDC governance and Delegation of Authority.</li> <li >Drive strategic commercial decision-making across procurement and contract administration, focusing on value for money, appropriate risk allocation, and integration of safety considerations.</li> <li >Lead the development of commercial strategies at project and programme levels, aligned with approved business plans, cost plans, and delivery strategies.</li> <li >Provide functional oversight and governance for procurement commercial inputs, including contract strategies, commercial terms, payment mechanisms, incentives, and risk provisions.</li> <li >Lead and oversee contract administration frameworks, including change control, payment certification, claims management, EOT assessments, dispute avoidance, and close-out.</li> <li >Ensure robust cost management, forecasting, and reporting throughout the project lifecycle, aiming for final outturn costs within approved budgets.</li> <li >Monitor commercial performance, risks, and exposures, implementing mitigation strategies in coordination with Delivery, Procurement, Finance, and Risk functions.</li> <li >Act as the commercial authority within the Construction Management vertical, offering guidance, challenge, and escalation support to project teams.</li> <li >Establish and maintain clear commercial governance checkpoints aligned with stage-gate approvals and executive decision forums.</li> <li >Support the preparation and review of commercial inputs for Board and N-1 papers, including cost summaries, risk positions, commercial strategies, and recommendations.</li> <li >Ensure alignment between cost planning, commercial execution, and outturn performance, providing structured feedback to cost planning teams.</li> <li >Capture, analyse, and disseminate commercial lessons learned, benchmarks, and best practices across the Construction Management vertical and wider QDC organisation.</li> <li >Support the build-up and capability development of the Construction Management commercial function, including mentoring and skills development.</li> <li >Coordinate closely with Project Director Design, Project Director Delivery, Project Director Procurement, and Finance functions for integrated commercial control.</li> <li >Represent the Construction Management vertical in senior internal and external forums on commercial, contractual, and cost matters.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li ><strong >Education:</strong> Bachelor’s degree in Quantity Surveying, Engineering, Construction Management, Commercial Management, or a related discipline is required. A Master’s Degree in a related field is preferred.</li> <li ><strong >Experience:</strong> 15–20 years of relevant experience in senior commercial leadership roles within large programmes, mega or giga-projects, or complex construction environments. Experience within the GCC region is highly desirable.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strong experience in commercial management of large-scale construction and infrastructure projects, preferably within CM or self-delivery models.</li> <li >Deep understanding of procurement commercial strategies and contract administration across multiple delivery models.</li> <li >Proven ability to establish and operate commercial governance frameworks, controls, and assurance mechanisms.</li> <li >Strong knowledge of cost planning, budgeting, forecasting, and outturn cost management.</li> <li >Experience operating within strict governance and Delegation of Authority environments, ideally within giga-projects.</li> <li >Ability to embed safety, risk, and compliance considerations into commercial decision-making.</li> <li >Strong leadership, stakeholder management, and influencing skills.</li> <li >Excellent verbal and written communication skills, including executive-level reporting.</li> <li >High level of professionalism, judgment, and commercial acumen.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to a significant development within a dynamic environment. The role requires a leader capable of operating effectively within a matrix organizational structure and collaborating across various functions.</p></div>

<p><br></p><p><b>Job Purpose</b></p><p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset. This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>1. General Responsibilities</p><ul><li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li><li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li><li>Mentor, coach, and support Water Sports Instructors and junior team members.</li><li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li><li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li><li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li></ul><p>2. Pre-Opening Support</p><ul><li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li><li>Support the development of operational procedures, safety standards, and training materials.</li><li>Contribute to staff onboarding and training during the pre-opening phase.</li><li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li></ul><p>3. Operational Responsibilities (Post-Opening)</p><ul><li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li><li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li><li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li><li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li><li>Oversee equipment readiness, inspections, and maintenance coordination.</li><li>Support scheduling and allocation of instructors and guest groups.</li><li>Act as escalation point for operational issues, guest concerns, and safety matters.</li><li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li></ul><p>4. Leadership Team Development</p><ul><li>Provide on-the-job coaching and mentoring to junior instructors.</li><li>Support performance improvement and skill development within the team.</li><li>Ensure consistency in training delivery, guest engagement, and safety standards.</li><li>Contribute to building a strong, professional, and safety-driven team culture.</li></ul><p>5. Health, Safety, Environment s Quality</p><ul><li>Ensure safety remains the highest priority across all water sports activities.</li><li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li><li>Conduct regular safety checks, audits, and equipment inspections.</li><li>Promote environmental awareness and responsible marine interaction practices.</li><li>Ensure strict adherence to company and regulatory safety standards at all times.</li></ul><p>6. Policies, Procedures s Reporting</p><ul><li>Follow and enforce all company policies, SOPs, and operational guidelines.</li><li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li><li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li></ul><p>7. Continuous Improvement</p><ul><li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li><li>Contribute to the development of new water sports programs and experiences.</li><li>Support innovation in activity delivery and guest engagement strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li><li>Minimum 3 5 years of experience in water sports instruction or marine tourism operations.</li><li>Proven experience delivering multiple water sports disciplines.</li><li>Experience in a supervisory or senior instructor role is highly preferred.</li><li>Valid First Aid and CPR certification (up to date).</li><li>Strong understanding of water safety, rescue techniques, and risk management.</li><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>High-level guest service mindset with luxury hospitality awareness.</li><li>Strong decision-making skills, especially under pressure.</li><li>Ability to manage groups and ensure safe, high-quality activity delivery.</li><li>Highly responsible with strong attention to safety and detail.</li><li>Ability to work in dynamic outdoor marine environments.</li><li>Professional presentation and role-model behavior at all times.</li><li>Strong organizational and operational coordination skills.</li><li>Additional water sports certifications across multiple disciplines.</li><li>Lifeguard or advanced rescue certifications.</li><li>Additional language proficiency (preferably Arabic).</li><li>Experience in luxury resorts or high-end tourism destinations.</li><li>Strong knowledge of marine environments and conservation practices.</li></ul>

<p><br></p><p><strong>Job Purpose</strong></p><p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset. This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. General Responsibilities</strong></p><ul><li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li><li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li><li>Mentor, coach, and support Water Sports Instructors and junior team members.</li><li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li><li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li><li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li></ul><p><strong>2. Pre-Opening Support</strong></p><ul><li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li><li>Support the development of operational procedures, safety standards, and training materials.</li><li>Contribute to staff onboarding and training during the pre-opening phase.</li><li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li></ul><p><strong>3. Operational Responsibilities (Post-Opening)</strong></p><ul><li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li><li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li><li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li><li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li><li>Oversee equipment readiness, inspections, and maintenance coordination.</li><li>Support scheduling and allocation of instructors and guest groups.</li><li>Act as escalation point for operational issues, guest concerns, and safety matters.</li><li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li></ul><p><strong>4. Leadership Team Development</strong></p><ul><li>Provide on-the-job coaching and mentoring to junior instructors.</li><li>Support performance improvement and skill development within the team.</li><li>Ensure consistency in training delivery, guest engagement, and safety standards.</li><li>Contribute to building a strong, professional, and safety-driven team culture.</li></ul><p><strong>5. Health, Safety, Environment s Quality</strong></p><ul><li>Ensure safety remains the highest priority across all water sports activities.</li><li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li><li>Conduct regular safety checks, audits, and equipment inspections.</li><li>Promote environmental awareness and responsible marine interaction practices.</li><li>Ensure strict adherence to company and regulatory safety standards at all times.</li></ul><p><strong>6. Policies, Procedures s Reporting</strong></p><ul><li>Follow and enforce all company policies, SOPs, and operational guidelines.</li><li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li><li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li></ul><p><strong>7. Continuous Improvement</strong></p><ul><li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li><li>Contribute to the development of new water sports programs and experiences.</li><li>Support innovation in activity delivery and guest engagement strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Experience Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li><li>Minimum 3 5 years of experience in water sports instruction or marine tourism operations.</li><li>Proven experience delivering multiple water sports disciplines.</li><li>Experience in a supervisory or senior instructor role is highly preferred.</li><li>Valid First Aid and CPR certification (up to date).</li><li>Strong understanding of water safety, rescue techniques, and risk management.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>High-level guest service mindset with luxury hospitality awareness.</li><li>Strong decision-making skills, especially under pressure.</li><li>Ability to manage groups and ensure safe, high-quality activity delivery.</li><li>Highly responsible with strong attention to safety and detail.</li><li>Ability to work in dynamic outdoor marine environments.</li><li>Professional presentation and role-model behavior at all times.</li><li>Strong organizational and operational coordination skills.</li></ul><p><strong>Desirable Skills</strong></p><ul><li>Additional water sports certifications across multiple disciplines.</li><li>Lifeguard or advanced rescue certifications.</li><li>Additional language proficiency (preferably Arabic).</li><li>Experience in luxury resorts or high-end tourism destinations.</li><li>Strong knowledge of marine environments and conservation practices.</li></ul>

<p><br></p><p><b>Job Purpose</b></p><p>The Instructor Adventure is responsible for delivering safe, engaging, and memorable land-based adventure experiences across The Red Sea destination. Working under the guidance of the Senior Instructor Adventure and Adventure Management, the role facilitates a variety of outdoor activities while ensuring exceptional guest service, operational readiness, and compliance with all safety standards. The Instructor supports the preparation of adventure venues, equipment, vehicles, and activity locations, ensuring all assets are maintained to the highest operational standards. The role also contributes to environmental stewardship, guest education, and the continuous enhancement of AKUN's adventure experiences through professionalism, teamwork, and operational excellence.</p><p>Key Responsibilities</p><p>Adventure Operations</p><ul><li>Deliver guided land-based adventure activities in accordance with approved operating procedures and RSSE service standards.</li><li>Conduct guest safety briefings and equipment demonstrations before each activity.</li><li>Supervise guests throughout activities, ensuring their safety, comfort, and enjoyment.</li><li>Assess guest capability and adjust activities where appropriate to maintain safety and experience quality.</li><li>Monitor weather conditions, terrain, and environmental factors before and during activities.</li><li>Support the safe operation of hiking, trekking, mountain biking, climbing, archery, high ropes, quad biking, and other adventure experiences as required.</li><li>Maintain a professional, positive, and guest-focused approach throughout every experience.</li><li>Promote environmental awareness and responsible outdoor recreation, including Leave No Trace principles.</li></ul><p>Equipment &amp; Asset Management</p><ul><li>Prepare, inspect, clean, and maintain adventure equipment before and after each activity.</li><li>Report damaged, defective, or missing equipment promptly.</li><li>Assist with loading, transporting, setting up, and dismantling equipment and operational assets.</li><li>Maintain equipment inventories and complete required inspection records.</li><li>Ensure activity areas, trails, and operational facilities remain clean, safe, and guest-ready.</li></ul><p>Guest Experience</p><ul><li>Deliver exceptional customer service throughout the guest journey.</li><li>Provide clear activity instructions and encourage guest participation.</li><li>Respond professionally to guest enquiries and resolve minor concerns where appropriate.</li><li>Escalate guest complaints or operational issues to the Senior Instructor or management.</li><li>Create memorable experiences that reflect RSSE's luxury hospitality standards.</li></ul><p>Safety &amp; Compliance</p><ul><li>Follow all Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and safety requirements.</li><li>Conduct pre-use equipment inspections and safety checks.</li><li>Monitor guests for signs of fatigue, injury, or unsafe behaviour.</li><li>Respond appropriately to incidents and emergencies in accordance with approved procedures.</li><li>Support accident reporting and incident documentation when required.</li></ul><p>Team Support</p><ul><li>Work collaboratively with Senior Instructors and the wider Adventure team.</li><li>Support operational setup, logistics, and daily activity scheduling.</li><li>Participate in training sessions, emergency drills, and operational briefings.</li><li>Assist with special events, promotional activities, and new experience launches.</li><li>Contribute ideas to improve guest experiences and operational efficiency.</li></ul><p>Policies, Systems, Processes &amp; Reporting</p><ul><li>Comply with all company policies, procedures, SOPs, and work instructions.</li><li>Complete operational reports, equipment inspection records, incident reports, and activity documentation accurately.</li><li>Maintain confidentiality of guest and operational information.</li><li>Report operational concerns, hazards, and maintenance requirements promptly.</li></ul><p>Health, Safety &amp; Environment</p><ul><li>Comply with all Health, Safety, Quality, and Environmental (HSQE) requirements.</li><li>Promote a strong safety culture during all activities.</li><li>Support environmental conservation initiatives and sustainable operating practices.</li><li>Participate in emergency response exercises and safety training.</li></ul><p>Continuous Improvement</p><ul><li>Support continuous improvement initiatives by providing operational feedback.</li><li>Maintain professional competence through ongoing training and certification.</li><li>Stay informed of industry developments and adventure tourism best practices.</li></ul><p>Key Stakeholders</p><ul><li>Internal Senior Instructor Adventure Adventure Operations Team AKUN Management Guest Experience Health &amp; Safety Asset Management Resort Operations</li><li>External Guests Resort Partners Equipment Suppliers Emergency Services Activity Partners</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent; Diploma in Outdoor Recreation, Sports, Tourism, Hospitality, or a related discipline is preferred.</li><li>Valid Wilderness First Aid or internationally recognised First Aid certification.</li><li>Basic Land Navigation and GPS navigation experience.</li><li>Leave No Trace certification is desirable.</li><li>At least one recognised National Governing Body (NGB) certification in an adventure activity such as climbing, mountain biking, archery, high ropes, quad biking, or similar.</li><li>Minimum 2 3 years' experience delivering outdoor adventure or recreation activities within tourism, hospitality, or sports operations.</li><li>Previous experience within luxury tourism or remote destinations is advantageous.</li><li>Strong outdoor leadership and activity instruction skills.</li><li>Excellent guest engagement and customer service abilities.</li><li>Good understanding of adventure safety principles and risk management.</li><li>Strong communication and interpersonal skills.</li><li>Ability to remain calm under pressure and respond effectively during emergencies.</li><li>Strong teamwork and collaboration skills.</li><li>Good organisational and time management abilities.</li><li>Physically fit and capable of working outdoors in varying environmental conditions.</li><li>Fluent in English; Arabic is advantageous.</li></ul>

<p>We are seeking an experienced Senior Systematics Support Engineer (ALS) to provide operational support for mission-critical Systematics ALS (Asset &amp; Liability System) applications running on IBM Mainframe (z/OS). The role is responsible for ensuring the availability, stability, and performance of critical banking batch and online processing. As part of a 24x7 production support organization , the engineer will lead production incident resolution, monitor End-of-Day (EOD) batch processing, troubleshoot complex application issues, and work closely with development, infrastructure, and business teams to ensure uninterrupted banking operations.</p><p>Key Responsibilities</p><ul><li>Provide Level 2/Level 3 production support for Systematics ALS applications.</li><li>Monitor and support End-of-Day (EOD), Beginning-of-Day (BOD), and scheduled batch processing activities.</li><li>Lead troubleshooting and resolution of complex production incidents affecting Systematics ALS applications.</li><li>Analyze batch failures, job abends, JCL errors, and processing delays to ensure successful business processing.</li><li>Perform Root Cause Analysis (RCA) and implement permanent corrective actions for recurring issues.</li><li>Monitor application performance, batch execution, and system availability to maintain operational stability.</li><li>Support production deployments, implementation activities, and post-release validation.</li><li>Coordinate with application development, infrastructure, database, and operations teams during production incidents.</li><li>Maintain operational documentation, runbooks, support procedures, and knowledge base articles.</li><li>Participate in disaster recovery exercises, production readiness reviews, and change management activities.</li><li>Mentor junior engineers and provide technical leadership during major incidents.</li><li>Ensure compliance with operational standards, SLAs, and ITIL best practices.</li></ul><p>Required Technical Skills</p><p>Technology Stack</p><ul><li>COBOL</li><li>JCL</li><li>VSAM</li></ul><p>Core Technical Competencies</p><ul><li>Systematics ALS production support</li><li>EOD/BOD batch monitoring and support</li><li>Batch scheduling and dependency management</li><li>Production troubleshooting and root cause analysis</li><li>JCL debugging and batch recovery</li><li>VSAM file management and troubleshooting</li><li>Mainframe production monitoring</li><li>Incident, Problem, and Change Management</li><li>Performance monitoring and operational support</li></ul><p>Hosting Environment</p><ul><li>IBM z/OS</li><li>IBM Mainframe</li></ul><p>Preferred Experience</p><ul><li>6 10+ years of experience in Mainframe Production Support.</li><li>Minimum 4+ years supporting Systematics ALS applications in enterprise banking or financial services environments.</li><li>Strong hands-on experience with COBOL, JCL, and VSAM.</li><li>Experience supporting large-scale banking batch processing and mission-critical production environments.</li><li>Experience with enterprise job scheduling tools such as Control-M, CA-7, or equivalent.</li><li>Familiarity with ITIL-based production support processes.</li><li>Knowledge of core banking systems and Asset &amp; Liability Management (ALM) processes is an advantage.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Provide Level 2/Level 3 production support for Systematics ALS applications.</li><li>Monitor and support End-of-Day (EOD), Beginning-of-Day (BOD), and scheduled batch processing activities.</li><li>Lead troubleshooting and resolution of complex production incidents affecting Systematics ALS applications.</li><li>Analyze batch failures, job abends, JCL errors, and processing delays to ensure successful business processing.</li><li>Perform Root Cause Analysis (RCA) and implement permanent corrective actions for recurring issues.</li><li>Monitor application performance, batch execution, and system availability to maintain operational stability.</li><li>Support production deployments, implementation activities, and post-release validation.</li><li>Coordinate with application development, infrastructure, database, and operations teams during production incidents.</li><li>Maintain operational documentation, runbooks, support procedures, and knowledge base articles.</li><li>Participate in disaster recovery exercises, production readiness reviews, and change management activities.</li><li>Mentor junior engineers and provide technical leadership during major incidents.</li><li>Ensure compliance with operational standards, SLAs, and ITIL best practices.</li><li>COBOL, JCL, VSAM</li><li>Systematics ALS production support</li><li>EOD/BOD batch monitoring and support</li><li>Batch scheduling and dependency management</li><li>Production troubleshooting and root cause analysis</li><li>JCL debugging and batch recovery</li><li>VSAM file management and troubleshooting</li><li>Mainframe production monitoring</li><li>Incident, Problem, and Change Management</li><li>Performance monitoring and operational support</li><li>IBM z/OS, IBM Mainframe</li><li>6-10+ years of experience in Mainframe Production Support.</li><li>Minimum 4+ years supporting Systematics ALS applications in enterprise banking or financial services environments.</li><li>Strong hands-on experience with COBOL, JCL, and VSAM.</li><li>Experience supporting large-scale banking batch processing and mission-critical production environments.</li><li>Experience with enterprise job scheduling tools such as Control-M, CA-7, or equivalent.</li><li>Familiarity with ITIL-based production support processes.</li><li>Knowledge of core banking systems and Asset &amp; Liability Management (ALM) processes is an advantage.</li></ul>

<p>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life through bold ideas, meaningful collaboration, and a deep sense of purpose. As we continue our expansion into the Kingdom of Saudi Arabia, Faena The Red Sea will mark a new chapter visionary in spirit, exceptional in execution. We re building more than a hotel; we re shaping a world of beauty, wonder, and connection. If you re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><p>FAENA The Red Sea is seeking an accomplished and commercially driven Director of Sales to lead the resort's global sales strategy and position one of the world's most anticipated luxury lifestyle destinations within the international luxury travel market. This leadership role is responsible for driving revenue growth through strategic sales planning, business development, and long-term client partnerships while strengthening the resort's presence across international luxury leisure, corporate, entertainment, and MICE markets. Working collaboratively with Marketing, Revenue Management, Reservations, and Operations, the Director of Sales will develop innovative sales strategies, build long-term relationships with key stakeholders, and lead a high-performing sales team to maximise business across all market segments. This role requires a strategic leader with extensive luxury hospitality experience, strong commercial acumen, and a proven ability to deliver exceptional business results.</p><strong>Key Responsibilities</strong><ul><li>Develop and execute the resort's sales strategy to maximise revenue, market share, and long-term business growth.</li><li>Lead and inspire the Sales team, fostering a high-performance culture focused on results, collaboration, and continuous development.</li><li>Drive business across all key market segments including Leisure, Corporate, Entertainment, MICE, Consortia, and Wholesale.</li><li>Identify new business opportunities and cultivate strategic partnerships with luxury travel advisors, agencies, corporate accounts, and industry partners.</li><li>Build and maintain strong relationships with key clients, travel partners, and stakeholders to generate repeat and new business.</li><li>Collaborate closely with Revenue Management to optimise pricing strategies, market segmentation, forecasting, and sales performance.</li><li>Partner with Marketing &amp; Communications to develop integrated sales campaigns, promotional initiatives, and brand activations that support commercial objectives.</li><li>Prepare and execute sales plans, budgets, forecasts, and business development strategies.</li><li>Monitor market trends, competitor activity, and customer insights to identify growth opportunities and maintain competitive positioning.</li><li>Lead contract negotiations and commercial agreements with key accounts and strategic partners.</li><li>Represent FAENA The Red Sea at international trade shows, luxury travel events, sales missions, and networking opportunities.</li><li>Monitor sales performance through KPIs, reporting, and business analytics, implementing action plans where required.</li><li>Collaborate with operational leaders to ensure a seamless transition from sales to guest experience and long-term client satisfaction.</li><li>Manage the departmental budget while ensuring efficient use of resources and return on investment.</li><li>Ensure compliance with company policies, brand standards, and commercial governance.</li><li>Support pre-opening commercial activities, including market positioning, account acquisition, and business development initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Hospitality Management, Sales, Marketing, or a related field; Master's degree is advantageous.</li><li>Minimum 8 10 years of progressive sales leadership experience within luxury hospitality or lifestyle brands.</li><li>Proven success in driving revenue growth and leading high-performing sales teams.</li><li>Strong knowledge of luxury travel distribution, international sales, and key source markets.</li><li>Experience managing strategic accounts, contract negotiations, and business development initiatives.</li><li>Excellent commercial, financial, and analytical acumen.</li><li>Outstanding negotiation, presentation, and stakeholder management skills.</li><li>Experience with hotel sales systems, CRM platforms, and Microsoft Office applications.</li><li>Strong understanding of revenue management principles and the ability to collaborate effectively with Revenue teams.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Experience with luxury hotel pre-openings is highly advantageous.</li><li>Ability to build strong relationships across ownership, corporate offices, and key industry partners while representing the FAENA brand at the highest level.</li></ul>

<p>About PULSE (MENA) PULSE (MENA) is a dynamic organization committed to supporting operational excellence, collaboration, and innovation across the Middle East and North Africa. We are looking for an organized, proactive, and detail-oriented Operations Admin &amp; Office Support professional to join our growing remote team. This role is ideal for someone beginning their professional career who enjoys organization, problem-solving, and supporting teams to operate efficiently. You will play a key role in ensuring smooth day-to-day administrative operations while gaining valuable experience across multiple business functions.</p><p>Position Summary The Entry-Level Professional Operations Admin &amp; Office Support is responsible for providing administrative and operational support to internal teams. The successful candidate will help coordinate daily activities, maintain records, assist with documentation, support scheduling, and contribute to improving operational processes. Working remotely, this position requires excellent organizational skills, strong communication abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><p>Administrative Support</p><ul><li>Provide day-to-day administrative assistance to various departments.</li><li>Prepare, organize, and maintain digital files, records, and documentation.</li><li>Draft correspondence, reports, meeting notes, and internal documents.</li><li>Assist with document formatting, proofreading, and data entry.</li><li>Maintain accurate electronic filing systems and shared folders.</li></ul><p>Operations Coordination</p><ul><li>Support daily operational workflows and administrative processes.</li><li>Track assigned tasks and ensure timely completion.</li><li>Assist with project coordination and follow-up on action items.</li><li>Help maintain operational procedures and internal documentation.</li><li>Monitor administrative requests and ensure they are handled efficiently.</li></ul><p>Calendar &amp; Meeting Support</p><ul><li>Schedule meetings, appointments, and virtual events.</li><li>Coordinate meeting agendas and distribute supporting materials.</li><li>Record meeting minutes and track follow-up actions.</li><li>Assist with time zone coordination for regional and international meetings.</li></ul><p>Communication &amp; Team Support</p><ul><li>Serve as a professional point of contact for internal communications.</li><li>Respond to administrative inquiries promptly and professionally.</li><li>Coordinate with cross-functional teams to ensure smooth workflow.</li><li>Support onboarding activities for new employees when required.</li></ul><p>Data &amp; Reporting</p><ul><li>Maintain databases and operational trackers.</li><li>Generate routine administrative reports.</li><li>Monitor deadlines and update project status reports.</li><li>Ensure data accuracy and confidentiality.</li></ul><p>Office &amp; Process Support</p><ul><li>Assist in improving administrative workflows and operational efficiency.</li><li>Help develop standardized templates and documentation.</li><li>Support procurement requests, expense tracking, and administrative records where applicable.</li><li>Perform additional administrative duties as assigned.</li></ul><p>Technical Skills</p><ul><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).</li><li>Comfortable using video conferencing platforms.</li><li>Experience with project management or collaboration tools (such as Trello, Asana, ClickUp, Monday.com, or similar) is an advantage.</li><li>Ability to quickly learn new software and internal systems.</li></ul><p><b>What We Offer</b></p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Professional development and training opportunities.</li><li>Supportive and collaborative team culture.</li><li>Opportunities for career growth within the organization.</li><li>Exposure to regional operations across the MENA market.</li><li>Flexible and inclusive work environment.</li><li>Performance-based growth opportunities.</li></ul><p>Success in This Role</p><p>The ideal candidate is dependable, organized, and eager to learn. Success in this position comes from maintaining high administrative standards, communicating effectively with colleagues, managing priorities efficiently, and contributing to smooth operational processes that support the organization's overall objectives.</p><p>Equal Opportunity Employer</p><p>PULSE (MENA) is committed to fostering an inclusive workplace where diversity is valued. We welcome applications from qualified candidates regardless of gender, age, disability, nationality, religion, or background. We are dedicated to creating a respectful and collaborative work environment where everyone has the opportunity to succeed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Business Administration, Management, Operations, Office Administration, or a related field (or equivalent practical experience).</li><li>0 2 years of professional experience.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently in a remote environment.</li><li>Positive attitude and willingness to learn.</li><li>Internship or administrative experience is a plus.</li><li>Experience supporting remote teams is desirable.</li><li>Knowledge of business operations and office administration.</li><li>Basic understanding of project coordination.</li><li>Familiarity with CRM or document management systems is an asset.</li><li>Strong organizational skills</li><li>Professional communication</li><li>Time management</li><li>Attention to detail</li><li>Reliability and accountability</li><li>Adaptability</li><li>Team collaboration</li><li>Customer service mindset</li><li>Confidentiality and professionalism</li><li>Initiative and continuous learning</li></ul>

<p>The Director Distribution is responsible for defining, leading, and optimizing Qiddiya DMO's distribution strategy across all domestic and international sales channels. The role oversees the commercial performance of Qiddiya's distribution ecosystem, including OTAs, GDS platforms, travel trade partners, corporate travel, DMCs, wholesalers, direct booking channels, and emerging digital distribution platforms. The incumbent will drive channel expansion, revenue growth, distribution partnerships, market penetration, and technology enablement while ensuring that Qiddiya's tourism products are effectively distributed, competitively positioned, and commercially optimized across all source markets. The Director will lead a team of distribution professionals and work closely with Revenue Management, Marketing, Technology, Destination Operations, Finance, and external partners to maximize demand generation and conversion.</p><p>1. Distribution Strategy &amp; Commercial Leadership</p><p>Develop and execute Qiddiya's long-term distribution strategy aligned with destination visitation, revenue, and growth objectives. Define channel architecture, market coverage strategy, and distribution priorities across domestic and international markets. Establish distribution frameworks that maximize reach, demand generation, profitability, and customer acquisition. Identify new distribution opportunities, partnerships, and technologies to support business growth. Drive commercial performance across all distribution channels, ensuring revenue targets are achieved.</p><p>2. Global Distribution &amp; Channel Development</p><p>Lead the expansion and management of Qiddiya's global distribution network. Oversee relationships with OTA partners, GDS providers, travel agencies, tour operators, online travel marketplaces, wholesalers, and corporate travel providers. Establish strategic agreements with key distribution partners to increase market penetration. Develop market-specific distribution strategies for priority international source markets. Ensure optimal positioning of Qiddiya products across all booking and sales channels.</p><p>3. Trade &amp; Industry Partnerships</p><p>Develop strategic partnerships with travel trade organizations, DMCs, tourism boards, airlines, hospitality partners, wholesalers, and travel technology providers. Lead commercial negotiations for major distribution agreements and partnership contracts. Establish annual joint business plans with strategic partners. Drive partner engagement initiatives including trade activations, roadshows, educational programs, and industry events. Represent Qiddiya at key travel trade and industry forums.</p><p>4. Revenue Optimization &amp; Commercial Performance</p><p>Own overall distribution revenue performance across all channels. Collaborate closely with Revenue Management to optimize pricing, inventory allocation, and channel mix. Monitor performance trends, booking pace, market demand, and channel productivity. Establish KPIs covering revenue, conversion, acquisition costs, channel contribution, profitability, and market share. Drive continuous improvement initiatives to enhance distribution efficiency and commercial returns.</p><p>5. Digital Distribution &amp; Technology Enablement</p><p>Define the strategic roadmap for distribution technology platforms and capabilities. Oversee Channel Management Systems (CMS), Central Reservation Systems (CRS), booking platforms, and GDS integrations. Drive digital transformation initiatives that improve distribution effectiveness and partner connectivity. Evaluate emerging technologies and recommend investments to enhance commercial performance. Ensure scalability of distribution systems to support destination growth.</p><p>6. Governance, Performance Reporting &amp; Insights</p><p>Establish governance frameworks, policies, and distribution standards. Develop executive dashboards and performance reporting frameworks. Provide regular updates to senior leadership regarding distribution performance, risks, opportunities, and market developments. Utilize market intelligence and competitive analysis to inform strategic decision-making. Ensure compliance with commercial, contractual, and regulatory requirements.</p><p>7. Leadership &amp; Organizational Development</p><p>Build and lead a high-performing Distribution function. Provide leadership, coaching, and development for managers and specialists. Establish workforce and capability plans aligned with future business needs. Foster a culture of accountability, commercial excellence, customer focus, and innovation. Drive continuous improvement across processes, systems, and team performance.</p><p><strong>Desired Candidate Profile</strong></p><h2>Experience Requirements</h2><p>Minimum 12-15 years of experience in Distribution, Commercial Operations, Revenue Management, Tourism, Hospitality, Travel Technology, or related sectors.</p><p>Minimum 5 years in a senior leadership role with responsibility for distribution strategy and commercial performance.</p><p>Proven experience managing large-scale distribution ecosystems and channel partnerships.</p><p>Strong understanding of international travel distribution, OTA management, GDS networks, trade sales, and direct-to-consumer channels.</p><p>Experience within destination management organizations, hospitality groups, airlines, tourism authorities, theme parks, or integrated resorts is highly desirable.</p><p>Experience within GCC markets and international tourism source markets preferred.</p><h2>Core Competencies &amp; Skills</h2><ul><li>Distribution Strategy</li><li>Commercial Leadership</li><li>Channel Management</li><li>OTA &amp; Marketplace Management</li><li>GDS Distribution</li><li>Trade &amp; Tour Operator Partnerships</li><li>Revenue Optimization</li><li>Market Expansion</li><li>Contract Negotiation</li></ul>

<p><p class=\"MsoNormal\" style=\"line-height: normal;\"><b><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">Job Summary</span></b></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">The Port Captain is responsible for overseeing the safe and efficient operation of vessels, ensuring compliance with regulatory requirements, managing crew competency, and providing technical support.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><b><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">Key Responsibilities</span></b></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">1.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure implementation of Company QSMS onboard in accordance with ISM and ISPS Code.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">2.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track and maintain vessel Trading Certificates and compliance with Flag State and Port State Control.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">3.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct competency assessments of all Deck Officers as per QSMS procedures.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">4.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Attend and coordinate with Clients on daily progress reports of vessels in field operation.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">5.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide operational support to Deck Officers and monitor their competency.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">6.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure compliance with navigational requirements and Saudi Aramco marine instructions.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">7.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure accurate vessel Time Sheets and timely submission to RSOS for processing.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">8.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coordinate vessel arrival and provision operations at Tanajib with regards to Cargo and vessel provision and spares operation.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">9.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide technical solutions to present engineering challenges on vessels assigned.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">10.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor and track vessel survey status and compliance with Flag State and Port State Control.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">11.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with Port Engineer, Port Safety Officer, and Shore Based Technical Superintendent to maintain sufficient and up-to-date critical spares stock.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">12.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with Port Engineer and Onshore Technical Manager to ensure timely delivery of critical spares.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">13.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct inspections of assigned vessels and report deficiencies to Clients.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">14.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure all vessel certificates are current and updated as necessary.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">15.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain vessel certificate files onboard and ashore.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">16.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure operational information is forwarded to vessels and adhered to, including chart corrections and changes in Aramco operational and emergency instructions.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">17.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor and enforce Aramco Marine Safety &amp; Loss Prevention Program and carry out periodic audits.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">18.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in Aramco on-hire surveys and quarterly inspections.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">19.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Instruct and ensure all Officers and Crews comply with Aramco Instruction Manual (O.I.M.) 1.519, Marine Instruction Manual (MIM), and Marine Vessel Specifications and Requirements.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">20.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Train unfamiliar Master and Chief Mates in Aramco operational areas and requirements prior to undergoing practical and theoretical competency checks.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">21.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in and issue written reports/statements of inspections, investigations, and similar activities.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">22.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Perform all other necessary activities to enhance efficient and safe operation of vessels.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">23.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Replace Master when required.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">24.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Follow up on Crew personnel to ensure compliance with Safety and Environmental Standards required by specific parties.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">25.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct sea trials at shipyards for new builds in foreign countries.</span></p> <p class=\"MsoNormal\" style=\"line-height: normal;\"><span style=\"font-size: 10.0pt; font-family: Montserrat; mso-bidi-font-family: Arial;\">26.<span style=\"mso-tab-count: 1;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Able to relieve key vessel personnel temporarily in case of emergency purposes.</span></p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><span><span><span>Job Summary</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><span>The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection.</span></span></span></p><br><br> <br> <br> <p><span><span><strong><span><span><span>As Assistant IT Manager, we rely on you to:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</span></span></span></li> <li><span><span><span>To attend users Information Technology related problems both hardware and application systems.</span></span></span></li> <li><span><span><span>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</span></span></span></li> <li><span><span><span>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</span></span></span></li> <li><span><span><span>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</span></span></span></li> <li><span><span><span>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</span></span></span></li> <li><span><span><span>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</span></span></span></li> <li><span><span><span>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government. &nbsp;</span></span></span></li> <li><span><span><span>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we're looking for:&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span>3 years as senior analyst / programmer in a large company</span></span></li> <li><span><span>Degree in Computer Science.</span></span></li> <li><span><span>Leadership, communication, and interpersonal skills.</span></span></li> <li><span><span>Flexibility to work evenings, weekends, and holidays.</span></span></li> <li><span><span>Fluent in English and Arabic</span></span></li> <li><span><span>Strong leadership, self-motivated excellent communication skills.</span></span></li> </ul> <br> <p><span><span><strong><span><span><span>Why Join Us:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li> </ul> <br> <p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br> <p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br> <br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>We are looking for a Sales &amp; Business Development Digital Solutions for a Consultancy company based in Saudi Arabia. Location Riyadh or Jeddah, Saudi Arabia Salary 15,000 SAR/month Candidate Experience: Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related discipline. 5 7 years of experience in enterprise B2B sales, business development, or account management. Proven experience selling digital solutions, SaaS platforms, enterprise software, or technology services . Demonstrated success in achieving revenue targets and closing complex enterprise sales. Strong understanding of consultative selling methodologies and solution-based sales approaches. Experience building and managing sales pipelines using CRM platforms. Excellent commercial negotiation, presentation, and stakeholder management skills. Proven ability to build long-term relationships with executive-level decision-makers. Strong business acumen with the ability to identify market opportunities and develop strategic partnerships. Excellent communication, interpersonal, and influencing skills. Self-motivated, results-oriented, and able to work independently in a dynamic environment. Fluent in English; Arabic is highly desirable. Willingness to travel within Saudi Arabia as required. Key Responsibilities: Develop and execute strategic sales and business development plans to achieve revenue and growth targets. Identify, qualify, and pursue new enterprise business opportunities across Saudi Arabia. Build and manage a healthy sales pipeline from lead generation through to contract negotiation and deal closure. Promote the company's portfolio of digital solutions, including the Digital Asset Management (DAM) platform, to prospective clients. Build and maintain strong relationships with C-level executives, key decision-makers, and strategic stakeholders. Conduct client meetings, product presentations, demonstrations, and solution workshops to understand business requirements and position tailored solutions. Develop strategic partnerships that support long-term business growth and market expansion. Prepare commercial proposals, quotations, contracts, and negotiate commercial terms to successfully close enterprise deals. Collaborate with Marketing, Product, and Technical teams to develop effective go-to-market initiatives and customer solutions. Monitor market trends, competitor activity, and customer needs to identify new business opportunities. Maintain accurate sales forecasts, pipeline reports, and CRM records to provide regular performance updates. Represent the company at networking events, exhibitions, conferences, and industry forums to strengthen brand awareness and generate new business. Ensure exceptional customer experience throughout the sales lifecycle, supporting long-term client retention and account growth. Achieve individual sales targets and contribute to overall business growth objectives. About the Role: We are seeking a commercially driven Sales &amp; Business Development Manager to join the company s growing Digital Solutions team. This role is responsible for driving revenue growth, developing strategic client relationships, and executing the go-to-market strategy across the company s portfolio of digital solutions, including our Digital Asset Management (DAM) platform. The successful candidate will play a key role in expanding the company s presence within the enterprise market by identifying new business opportunities, building strong sales pipelines, and engaging with senior decision-makers to deliver innovative digital solutions. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced environment and is passionate about enterprise technology, business development, and long-term client partnerships.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related discipline. 5 7 years of experience in enterprise B2B sales, business development, or account management. Proven experience selling digital solutions, SaaS platforms, enterprise software, or technology services . Demonstrated success in achieving revenue targets and closing complex enterprise sales. Strong understanding of consultative selling methodologies and solution-based sales approaches. Experience building and managing sales pipelines using CRM platforms. Excellent commercial negotiation, presentation, and stakeholder management skills. Proven ability to build long-term relationships with executive-level decision-makers. Strong business acumen with the ability to identify market opportunities and develop strategic partnerships. Excellent communication, interpersonal, and influencing skills. Self-motivated, results-oriented, and able to work independently in a dynamic environment. Fluent in English; Arabic is highly desirable. Willingness to travel within Saudi Arabia as required.</p>

<p>The Implementation Engineer is responsible for deploying, configuring, and integrating software solutions to meet client requirements. This role involves working closely with clients, project managers, and technical teams to ensure successful implementation of software products, addressing any technical challenges that arise during the process. The Implementation Engineer plays a key role in ensuring that the solutions are delivered on time, within scope, and meet the client s expectations.</p><p>Key Responsibilities and Duties:</p><ul><li>Collaborate with project managers and clients to understand project scope, objectives, and timelines.</li><li>Develop detailed implementation plans, including timelines, resource requirements, and risk assessments.</li><li>Prepare and configure the necessary software and hardware environments for implementation.</li><li>Install and configure software solutions according to client specifications and project requirements.</li><li>Customize software settings and parameters to align with the client s business processes and needs.</li><li>Integrate software with existing systems and databases, ensuring seamless data flow and interoperability.</li><li>Conduct thorough testing of the implemented solution to ensure it meets functional, performance, and security requirements.</li><li>Identify and resolve any technical issues or bugs that arise during the testing phase.</li><li>Work closely with quality assurance teams to ensure that the solution is fully functional and ready for deployment.</li><li>Provide training to clients and end-users on how to use the implemented software effectively.</li><li>Create user guides, documentation, and training materials to support client onboarding and usage.</li><li>Offer ongoing technical support to clients during and after the implementation process, addressing any questions or issues.</li><li>Work closely with cross-functional teams, including developers, QA, and project managers, to ensure successful project delivery.</li><li>Communicate regularly with clients to provide updates on implementation progress and address any concerns.</li><li>Act as a liaison between the client and the technical team, ensuring clear communication and understanding of requirements.</li><li>Identify and troubleshoot technical issues that arise during implementation, working to resolve them quickly and effectively.</li><li>Provide root cause analysis for any problems encountered and implement preventive measures to avoid future issues.</li><li>Escalate complex issues to senior engineers or developers when necessary, ensuring timely resolution.</li><li>Gather feedback from clients and internal teams to identify areas for improvement in the implementation process.</li><li>Contribute to the development of best practices and standard operating procedures for software implementation.</li><li>Stay current with industry trends, tools, and technologies related to software implementation and deployment.</li><li>Maintain accurate and up-to-date documentation of implementation processes, configurations, and changes.</li><li>Prepare regular reports on project status, challenges, and outcomes for management and clients.</li><li>Ensure that all documentation is accessible to relevant stakeholders and updated as needed.</li><li>Ensure that all documentation is accessible to relevant team members and updated regularly.</li><li>Align all decisions and strategies with company s leadership before implementing.</li><li>Maintain flexibility with working hours, including potential weekend work to meet project deadlines or client needs.</li><li>Travel to various locations as needed to support project implementations, client meetings, and other business activities.</li><li>Other duties as assigned within the scope of the job.</li></ul><p>Skills and Abilities:</p><ul><li>Strong understanding of software development and integration, including proficiency in programming languages, APIs, and databases to effectively implement and troubleshoot solutions.</li><li>Ability to analyze complex issues, identify root causes, and develop effective solutions, ensuring seamless implementation and minimal disruption to client operations.</li><li>Excellent interpersonal skills to work with cross-functional teams and clients, clearly conveying technical information and gathering requirements to ensure successful project delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills and Abilities:</p><ul><li>Strong understanding of software development and integration, including proficiency in programming languages, APIs, and databases to effectively implement and troubleshoot solutions.</li><li>Ability to analyze complex issues, identify root causes, and develop effective solutions, ensuring seamless implementation and minimal disruption to client operations.</li><li>Excellent interpersonal skills to work with cross-functional teams and clients, clearly conveying technical information and gathering requirements to ensure successful project delivery.</li><li>Experience: 5-7 years of relevant experience in software implementation, project management, or technical support, in a similar role.</li><li>Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>Language: Excellent command of oral and written English and Arabic.</li><li>Licenses / Certifications: SCE.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b>Job Title: Graduate Engineer</b></p><br><p><b>Location: Al Khobar, Saudi Arabia</b></p><br><p><b>Employment Type:</b> Full Time</p><br><p><b>The job </b></p><br><p><span><span>The AVEVA </span><span>Operation Centre (AOC) Graduate Engineer </span><span>is responsible for</span><span> working as part of a team that delivers and supports software implementations, which meet our customer’s requirements for </span><span>AOC and DT</span><span>. </span></span></p><br><p><span>The consultant will also be involved in implementing projects in Information Management / Digital twin domain for customers.</span></p><br><p><span><span>The consultant </span><span> is engaged in the implementation from contract signing, to the final delivery and customer hand over of the project</span><span>. Familiarity</span><span> to</span><span>O&amp;G and Petroch</span><span>emical </span><span>business is highly desirable</span><span>.</span></span></p><br><p><b>Key responsibilities</b></p><br><ul><li><p><span><span>Carry out service engagements with customers, including the implementation of standard and customised solutions, training, requirements gathering &amp; analysis, solution </span><span>definition</span><span> and software customiz</span><span>ation</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provide product usage support to customers</span><span>.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Liaise with Global teams </span><span>in solution development, documentation, </span><span>deployment</span><span> and delivery.</span></span></p><br></li></ul><br><ul><li><p><span><span>E</span><span>nsuring the project is delivered as designed on time and within budget and to the satisfaction of the customer.</span></span></p><br></li></ul><br><ul><li><p><span><span>Act as primary customer interface to ensure proposed solutions meet their business needs.</span></span></p><br></li></ul><br><ul><li><p><span><span>Act as technical Point of Contact for on-going support of critical customers that need on-going technical relationship management.</span></span></p><br></li></ul><br><ul><li><p><span><span>Develop sound and trusted relationships with internal and external customers by providing </span><span>accurate</span><span> and efficient technical/engineering support.</span></span></p><br></li></ul><br><ul><li><p><span><span>Respond to customer inquiries, questions, and issues by diagnosing problems and providing the most </span><span>appropriate technical</span><span> solution in </span><span>an accurate</span><span> and </span><span>timely</span><span> manner.</span></span></p><br></li><li><p>Ability to travel to customer sites.</p><br></li></ul><br><br><p><b>Essential requirements</b></p><br><ul><li><p><span><span>Educated to </span><span>bachelor’s</span><span> degree level either in </span><span>Chemical</span><span> Engineering or a relevant engineering discipline</span><span>.</span></span></p><br></li><li><p><span><span>Prior hands-on experience with </span><span>AOC, DT</span><span> and legacy Wonderware products</span><span>.</span></span></p><br></li></ul><br><br><p><br><b>Desired skills</b></p><br><ul><li>Basic scripting /programming knowledge (PowerShell, SQL, JavaScript, C#)&nbsp;</li><li>Knowledge of Microsoft SQL Server or other relational databases.&nbsp;</li><li>Knowledge of Windows Server features such as IIS, COM+.&nbsp;</li><li>Ability to troubleshoot implementations in a systematic way and bring in technical aid as needed.&nbsp;</li><li>Understand abstract concepts such as classes, objects, attributes, associations.&nbsp;</li></ul><br><ul><li><p><span><span>Excellent written communication skills, including the ability to produce technical specifications and training material</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience from working with </span><span>Global </span><span>Industries and </span><span>EPC within the mentioned areas is preferred</span><span>.</span>&nbsp;</span></p><br></li><li><p><span><span>Prior hands-on experience in HMI development</span><span> and designing</span><span>.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Fluent in English (written &amp; spoken)</span><span>.</span></span></p><br></li></ul><br><br><p><b>Services at AVEVA</b></p><br><p>Our dynamic global team of 700+ engineers, developers, consultants, solution architects and project managers are at the forefront of delivering AVEVA cutting-edge solutions to customers. The work is complex and technical, but immensely rewarding: we empower customers to harness the full transformative potential of AVEVA’s solutions. If you’re analytical, pragmatic, and driven to make a tangible impact on the sustainability of the industrial sector, our team is the perfect place for you.</p><br><p>Find out more: <u>https://www.aveva.com/en/about/careers/</u></p><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >ENGIE Middle East is seeking a dedicated Shift Engineer to join our team in Al Jubail. This full-time role requires 5-10 years of experience and involves leading the operations shift team to ensure safe and efficient plant operations. The Shift Engineer will be responsible for making accurate and timely decisions regarding plant processes and performance, consulting with the Operations Manager as needed. The position demands a detailed understanding and practical experience with technologies used in modern process plants for power generation and desalinated water production.</p> <h3 >Operational Responsibilities</h3> <ul > <li >Provide focused leadership to the shift team to achieve plant performance targets and ensure optimum levels of power and water export as required by the off-taker.</li> <li >Coordinate effectively among the operations and maintenance teams for routine, preventive, and predictive maintenance requirements.</li> <li >Ensure operations shifts are adequately staffed and that necessary resources are available for the team to operate the Cogen plant safely, reliably, and efficiently.</li> <li >Monitor the quality and actions taken on defects and work orders.</li> <li >Continuously monitor and analyze equipment operating parameters to predict abnormal conditions early and initiate appropriate action to prevent unscheduled unit or equipment outages.</li> <li >Oversee chemical processes, sampling, and water plant control to maintain quality standards, environmental compliance, and safety.</li> <li >Raise work orders in the system to report plant defects and follow up on their progress.</li> <li >Coordinate with the Senior Shift Engineer and maintenance team to schedule planned and unplanned maintenance activities.</li> <li >Prepare and issue safety documentation to ensure safe isolations from the system for planned and unplanned maintenance activities.</li> <li >Coordinate and maintain strong liaison with Power, Gas, Sea Water &amp; Water Control Centers regarding Availability Declarations and Requirements Planning.</li> </ul> <h3 >Safety, Quality, and Environmental Compliance</h3> <ul > <li >Responsible for the Safety Management and Environment Management System where applicable.</li> <li >Ensure IMS Compliance and Certification.</li> <li >Implement and adhere to all operations-related policies and procedures.</li> <li >Prepare safety documents according to JOMEL safety rules standard and be conversant with the Permit to Work (PTW) system.</li> <li >Ensure all activities are carried out according to predefined Standard Operating Procedures (SOPs) and instructions.</li> <li >Ensure the shift team is aware of and trained on any revisions or updates to SOPs or instructions.</li> </ul> <h3 >Team Leadership and Development</h3> <ul > <li >Maintain high standards of management, ethics, and leadership within the team.</li> <li >Establish and facilitate training programs for individual development and operational competence.</li> <li >Lead the implementation of the performance management process by setting objectives and targets for individuals and conducting periodical reviews.</li> <li >Provide support to individuals in achieving set targets whenever necessary.</li> <li >Implement lessons learned processes and other activities to foster a learning organization culture.</li> <li >Ensure succession planning for key staff members.</li> <li >Establish and implement vertical and horizontal communication within the shift team to ensure members are well-informed and engaged with the business.</li> <li >Act as a subject matter expert in specialized areas of the plant and deliver training to staff when required.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for the Shift Engineer position should possess 5-10 years of relevant experience. The role requires a detailed understanding and practical experience of technologies involved in operating modern process plants associated with power generation and the production of desalinated water. Essential skills include <strong >excellent communication and leadership abilities</strong>, along with the capacity to work under one's own initiative with a high level of drive, energy, and motivation.</p> <h3 >Reporting Structure and Accountabilities</h3> <p >The Shift Engineer operates under the general guidance of the Senior Shift Engineer and is empowered to plan and manage their areas of activity within predefined limits. Extraordinary issues outside established policy and procedure are to be referred to the Senior Shift Engineer for approval or further action plans. Key accountabilities for this role include:</p> <ul > <li >Ensuring smooth running of Shift Operations.</li> <li >Compliance with HSE (Audit &amp; Procedural Compliance).</li> <li >Adherence to ISO Standards (Audit &amp; Procedural Compliance).</li> <li >Achieving Plant Operations Targets.</li> <li >Maintaining the Quality of Reports and the Reporting System for all operations-related reports.</li> </ul>

<p><br></p><p><strong>Job Purpose</strong></p><p>The Resident Marine Biologist &amp; Dive Instructor (RMBDI) is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives: Engage and educate guests on marine life and conservation, Lead exclusive marine biology focused dive experiences, Lead recreational (non-marine biology) dives, and Deliver dive training courses to international certification standards. In addition, the RMBDI is responsible for coordinating and implementing Galaxea s Conservation Diving Program , embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset. The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</p><p><strong>Job Responsibilities</strong></p><p><strong>General Operations &amp; Guest Experience</strong></p><ul><li>Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</li><li>Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</li><li>Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</li><li>Lead private and bespoke marine biology dive experiences for high-end clientele.</li><li>Lead recreational dives in accordance with operational procedures and safety standards.</li><li>Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</li><li>Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</li></ul><p><strong>Conservation &amp; Sustainability</strong></p><ul><li>Coordinate and implement Galaxea s Conservation Diving Program across the designated asset.</li><li>Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</li><li>Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</li><li>Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</li></ul><p><strong>Dive Center Establishment (Pre-Opening)</strong></p><ul><li>Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</li><li>Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</li><li>Become fully familiar with local dive sites, marine habitats, and species within the operating area.</li></ul><p><strong>Dive Center Operations (Post-Opening)</strong></p><ul><li>Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</li><li>Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</li><li>Maintain accurate and up-to-date records for courses, certifications, and dive activities.</li><li>Deliver engaging marine life presentations and educational talks for guests and colleagues.</li><li>Build and maintain positive working relationships with team members, management, and guests.</li></ul><p><strong>Policies, Procedures &amp; Compliance</strong></p><ul><li>Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</li><li>Ensure dive center operations remain controlled, compliant, and consistent.</li></ul><p><strong>Safety, Quality &amp; Environment</strong></p><ul><li>Apply safety, quality, and environmental management systems to ensure guest and employee safety.</li><li>Promote a responsible and environmentally conscious approach to all marine and diving activities.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</li><li>Contribute to continuous improvement initiatives aligned with international best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Marine Biology, Marine Conservation, or a related field.</li><li>Active and renewed PADI Instructor certification with a proven international track record.</li><li>Instructor rating in a minimum of five PADI specialties.</li><li>Minimum of 500 logged dives across various geographic locations.</li><li>Certification of at least 50 students across core PADI courses.</li><li>Strong background in dive center operations and commercial dive business.</li><li>Demonstrated experience in marine conservation and diving health &amp; safety.</li><li>Equipment management and dive retail experience.</li><li>Valid Fit-to-Dive medical certification.</li><li>Excellent written and spoken English; confident public speaker.</li><li>Strong customer service mindset with a proactive, can-do attitude.</li><li>Ability to deliver engaging, informative, and memorable dive experiences.</li><li>High attention to detail and strong organizational skills.</li><li>Proven ability to work with diverse cultures and high-end clientele.</li><li>Exceptional safety awareness and leadership by example.</li><li>Ability to work independently and collaboratively in a remote dive resort environment.</li><li>Proficiency in Microsoft Office and basic administrative tasks.</li><li>Strong interest in marine science, education, and conservation.</li><li>Full-face mask diving experience.</li><li>Additional language skills (Arabic preferred).</li><li>Social media and content creation skills.</li><li>Underwater photography and videography.</li><li>Advanced marine species identification skills.</li><li>Equipment workshop technician experience across multiple brands.</li></ul>

<p>We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it s no small feat. It takes the imagination and passion of all of us from design and engineering to the manufacturing and marketing of our billions of MedTech products per year to look at the impossible and find transformative solutions that turn dreams into possibilities.</p><p>Medication Management Solutions</p><p>With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.</p><p>About the role</p><p>The Solution Manager serves as the regional technical and clinical expert responsible for designing, configuring, and implementing integrated Medication Management Solutions across healthcare systems in the META region. The role partners with Sales, Marketing, Clinical, Service, IT, and Customer Success teams to architect end-to-end solutions that address customer challenges in medication safety, infusion management, pharmacy automation, connected care, interoperability, and digital transformation. The Solution Manager acts as a trusted advisor to healthcare executives, clinical stakeholders, pharmacists, biomedical engineers, and hospital IT teams by translating customer requirements into scalable, compliant, and value-based solutions that improve patient outcomes, workflow efficiency, and operational performance.</p><p>Work Location: Dubai or Riyadh</p><p>Main responsibilities will include:</p><p>Solution Design &amp; Architecture</p><ul><li>Lead technical discovery sessions with customers to understand clinical, operational, and IT requirements.</li><li>Design end-to-end MMS solutions incorporating infusion systems, medication management software, pharmacy automation, interoperability platforms, and connected care technologies.</li><li>Develop solution architecture diagrams, workflows, technical specifications, and implementation roadmaps.</li><li>Ensure solution scalability, cybersecurity compliance, and system interoperability.</li></ul><p>Customer Engagement &amp; Pre-Sales Support</p><ul><li>Partner with Sales and Commercial teams to support strategic customer opportunities.</li><li>Participate in customer presentations, solution workshops, technical demonstrations, and executive briefings.</li><li>Lead response to technical aspects of tenders, RFPs, and procurement processes.</li><li>Serve as a trusted advisor during customer digital transformation initiatives.</li></ul><p>Clinical &amp; Workflow Optimization</p><ul><li>Evaluate existing medication management workflows and identify improvement opportunities.</li><li>Recommend best-practice designs that improve medication safety, patient outcomes, and nursing productivity.</li><li>Support development of business cases demonstrating clinical and economic value.</li></ul><p>Implementation &amp; Deployment Support</p><ul><li>Partner with Project Management, Service, and Customer Success teams during implementation.</li><li>Provide technical oversight during installations, integrations, testing, validation, and go-live activities.</li><li>Support issue resolution and escalation management for complex technical challenges.</li><li>Ensure successful transition from deployment to operational support.</li></ul><p>Interoperability &amp; Digital Health</p><ul><li>Collaborate with hospital IT teams on integration requirements.</li><li>Support connectivity with EMR/EHR, HIS, pharmacy information systems, and other clinical platforms.</li><li>Advise on cloud-based solutions, data architecture, connectivity, and cybersecurity requirements.</li><li>Enable customer adoption of digital health and connected care capabilities.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Global MMS product teams, Clinical Specialists, Regulatory Affairs, Quality, and Technical Service organizations.</li><li>Provide customer insights to influence product development and regional strategy.</li><li>Support commercialization of new technologies and digital health solutions.</li></ul><p>Training &amp; Knowledge Transfer</p><ul><li>Deliver technical training to sales teams, clinical specialists, and customers.</li><li>Develop reusable solution design templates and best practices.</li><li>Act as a subject matter expert for MMS solution architecture within the region.</li></ul><p>About you</p><p>Bachelor s degree in biomedical engineering, Computer Science, Information Technology, Healthcare Informatics, Electrical Engineering, Pharmacy, Nursing, or related discipline. Master s degree is a nice to have.</p><p>Minimum 5 years of experience in healthcare technology, medical devices, health informatics, connected care, or solution architecture.</p><p>Experience working with hospital IT systems and healthcare workflows.</p><p>Experience supporting enterprise software or medical technology implementations.</p><p>Strong customer-facing and consultative experience within healthcare environments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in biomedical engineering, Computer Science, Information Technology, Healthcare Informatics, Electrical Engineering, Pharmacy, Nursing, or related discipline. Master s degree is a nice to have.</p><p>Minimum 5 years of experience in healthcare technology, medical devices, health informatics, connected care, or solution architecture.</p><p>Experience working with hospital IT systems and healthcare workflows.</p><p>Experience supporting enterprise software or medical technology implementations.</p><p>Strong customer-facing and consultative experience within healthcare environments.</p>

<p><br></p><p><b>Job Purpose</b></p><p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset. This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>General Responsibilities</p><ul><li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li><li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li><li>Mentor, coach, and support Water Sports Instructors and junior team members.</li><li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li><li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li><li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li></ul><p>Pre-Opening Support</p><ul><li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li><li>Support the development of operational procedures, safety standards, and training materials.</li><li>Contribute to staff onboarding and training during the pre-opening phase.</li><li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li></ul><p>Operational Responsibilities (Post-Opening)</p><ul><li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li><li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li><li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li><li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li><li>Oversee equipment readiness, inspections, and maintenance coordination.</li><li>Support scheduling and allocation of instructors and guest groups.</li><li>Act as escalation point for operational issues, guest concerns, and safety matters.</li><li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li></ul><p>Leadership s Team Development</p><ul><li>Provide on-the-job coaching and mentoring to junior instructors.</li><li>Support performance improvement and skill development within the team.</li><li>Ensure consistency in training delivery, guest engagement, and safety standards.</li><li>Contribute to building a strong, professional, and safety-driven team culture.</li></ul><p>Health, Safety, Environment s Quality</p><ul><li>Ensure safety remains the highest priority across all water sports activities.</li><li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li><li>Conduct regular safety checks, audits, and equipment inspections.</li><li>Promote environmental awareness and responsible marine interaction practices.</li><li>Ensure strict adherence to company and regulatory safety standards at all times.</li></ul><p>Policies, Procedures s Reporting</p><ul><li>Follow and enforce all company policies, SOPs, and operational guidelines.</li><li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li><li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li><li>Contribute to the development of new water sports programs and experiences.</li><li>Support innovation in activity delivery and guest engagement strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li><li>Minimum 3 5 years of experience in water sports instruction or marine tourism operations.</li><li>Proven experience delivering multiple water sports disciplines.</li><li>Experience in a supervisory or senior instructor role is highly preferred.</li><li>Valid First Aid and CPR certification (up to date).</li><li>Strong understanding of water safety, rescue techniques, and risk management.</li><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>High-level guest service mindset with luxury hospitality awareness.</li><li>Strong decision-making skills, especially under pressure.</li><li>Ability to manage groups and ensure safe, high-quality activity delivery.</li><li>Highly responsible with strong attention to safety and detail.</li><li>Ability to work in dynamic outdoor marine environments.</li><li>Professional presentation and role-model behavior at all times.</li><li>Strong organizational and operational coordination skills.</li><li>Additional water sports certifications across multiple disciplines.</li><li>Lifeguard or advanced rescue certifications.</li><li>Additional language proficiency (preferably Arabic).</li><li>Experience in luxury resorts or high-end tourism destinations.</li><li>Strong knowledge of marine environments and conservation practices.</li></ul>