Hotel Manager Jobs
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Manager Cost & Contracts Job Scope:To be based in KSA and responsible for construction and fitting – out contract administration for renovation of existing and construction of new airport Lounges, Hotels, F&B outlets and relevant services in Saudi Arabia. Manage the Pre- and Post-Contract duties to overall project completion.<br>JOB RESPONSIBILITIES:Responsible for pre- and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, tender evaluation, cashflow forecast, contract administration, variation, final account, etc. Participate in cost review during initiation, planning and execution phase of construction and renovation projects of existing and new airport lounges, hotels, F&B outlets and relevant services in the countries within the Middle East Region. Work closely with the Projects Team for overall QS works; liaise and coordinate with consultants and contractors, etc. Ensure projects are delivered on time and within budget;Manage the taking off from drawings and pricing for cost estimates, tender documents, etc. Attend meetings and site inspections when required;Directly report to the Global Project Director and/or Vice President MEA. Perform any ad hoc duties as assigned by the Global Project Director and/or Vice President MEA.<br>JOB REQUIREMENTS:Degree/Higher Diploma in Engineering, QS or equivalent Minimum 2 years post-graduation experience in quantity surveying practice, particularly tender documentation, contract management, estimation, interim payment, cost planning and control, preferably with fit-out experience in new build and/or renovation projects. Good understanding and knowledge of pre- and post-contract quantity surveying professional practices. Good command of written and spoken English. Hands-on experience in general computer application (Word, Excel, Power Point). Good understanding of current construction industry and market. Good team player with mature and positive working attitude. Willing to travel abroad and work overtime<br>About the Company<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. More than 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better!
Role Summary Working independently, the PM will execute fit-out projects for Successful track record of working on all types of projects e.g. Hospitality, Hotels, High End Residential, Palaces, F&B, Retail, Entertainment, Health, Education etc. The PM will be responsible for the overall planning, coordination and management of multiple projects by leading multi-disciplinary teams including subcontractors through project activities to meet client requirements and complete projects successfully, safely, within quality, within budget and on-time.<br>Duties and Responsibilities Pre contract Work towards creation and execution of business development strategy in line with the business goals of the company Research and build relationships with new clients Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends Supervising the end to end process of tendering function Project Planning Identify stakeholders and plan communications Develop project management plan and schedule Ensure activities are clearly defined to all stake holders Plan procurement in line with project schedule Identify risks and plan risk management and responses Project Execution Specifying project objectives and plans including delineation of scope, budgeting, scheduling, setting performance requirements, and selecting of project sub-contractors Will interface with Project team to share best practice and ensure effective resource (labour, materials and equipment) utilization Implementing various operations through proper coordination and control of planning, design, estimating, contracting and construction in the entire process Maintaining accurate records as construction progress throughout the projects Responsible for overview of the construction sites, and management of vendors and trades Analyze and share regular updates on the site operations with the relevant stakeholders Maintain good communication between the Clients at all times Direct and manage project execution ensuring all works are properly monitored coordinated and controlled Acquire, develop and manage the project team Conduct and administer procurement in line with project schedule Distribute project information to relevant stakeholders Perform quality assurance and control throughout the life of the project Manage all local municipality and government approvals required for the operation and handover of the project in line with the project schedule Verify and control any changes in scope and costs Control project invoicing and final accounting Monitor and control risks<br>Personal Qualities We are looking for a versatile Projects Manager in KSA who has the following experience, skills and personal attributes:Minimum of 10-12 years similar experience in an interior fit-out contracting company At least 6-7 years’ experience of managing teams of people, preferably on multi-site projects Ability to effectively manage single or multiple projects from award of project through the different stages of implementation, up to handover stage Very strong technical, execution and commercial abilities with sound knowledge of the woodworking business particularly the technical aspects relating to joinery and good manufacturing practices of timber, veneers, hardware, etc Proven track record as a successful PM in a fit-out contracting business Good knowledge of the KSA market Preferred (i.e. the network of clients, sub-contractors and suppliers) Successful track record of working on these type of projects. e.g. Hospitality, Hotels, High End Residential, Palaces, F&B, Retail, Entertainment, Health, Education etc A very good knowledge of latest developments in the fit-out market. The candidate should be well-versed with the current trends and news influencing market and be able to suggest ideas to boost the Company’s industry presence and build our brand Excellent English communication and interpersonal skills and the ability to work successfully in a multinational market environment<br>We are looking forward to receiving your application for the position as Projects Manager in KSA in case you meet the above-mentioned criteria.<br>Shortlisted candidates will be contacted.
Qiddiya Investment Company is seeking a highly skilled Senior Project Manager to lead the construction delivery of hotel-related projects. Responsible for overseeing the Project, including setting project direction, ensuring timely and cost-effective delivery, overseeing all disciplines, ensuring compliance and safety, providing status reports, implementing improvements, managing interfaces, and leading various project-related activities.<br><br>Key Responsibilities:<br><br>Leads and inspires a health, Safety, and wellbeing culture on the project, and empowers the Team to execute on health/safety/wellbeing initiatives, specifically ‘Stop Work' authority. Works with HSE team to ensure full compliance with regulations, conducts safety audits Manages the achievement of the team's deliverables through effective leadership by setting individual objectives, managing performance and developing the team to maximize performance Sets the strategic direction for the overall project planning and execution and Leads collaboration and interface across design, procurement, construction, test, and commission activities to deliver the completed assets in accordance with the approved designs, approved cost plan budgets and by the agreed milestone dates Manages resources, schedules, financials, and adheres to quality and safety standards, allocates resources effectively, and manages contractors and DPsLeads coordination and interface of disciplines for full oversight of project schedules, costs, risks, quality and safety risks and opportunities. Accountable for the approval and compliance of the project execution plan across all relevant stakeholders Provides regular status reports and updates to QIC senior level and other key stakeholders Identifies opportunities for process improvements and implement best practices Ensures project deliverables meet or exceed quality standards Supports commercial in budgeting and maintain financial controls to ensure projects remain within budget Fosters collaboration and coordination across cross-functional teams and districts. Oversees project interfaces within the projects and manages interfaces with other projects. Work with the Delivery Partner to develop annual objectives, resourcing plans, critical schedule milestones, stakeholder engagement, and other critical requirements. Drives the alignment between the design requirements and the contractual requirements by reviewing, identifying gaps, providing feedback, and facilitating the necessary resolution Leads reviews of design documents to ensure alignment with contractual obligations and specifications. Identifies and addresses any gaps or conflicts between the design and contract requirements Coordinates closely with the QIC Procurement - input in scoping, tender reviews, performance analysis etc Leads project meetings; value engineering sessions; problem resolution discussions; design reviews; spot construction inspections; presentations; periodic checks of project documentation; training sessions for junior employees; evaluations of proposals from consultants and contractors; development of the monthly executive summary for the project; contract and claims negotiations; public outreach events; and other activities as assigned<br><br>Requirements<br><br>Bachelor's or Masters Degree: Engineering, Project Management, Construction Management or a related field, preferred12 - 15 years relevant experience as a Project Manager, leading complex projects from initiation to closure Evidence of managing multiple projects simultaneously Diverse experience working within Mega/large scale complex design and construction programs across private and/or government sectors Significant experience required in development, implementation and management of business systems, including policies and procedures. Demonstrated leadership skills to set clear goals, motivate teams and produce results. Ability to thrive in a fast-paced environment and deliver challenging goals and objectives using industry knowledge to aid decision making Ability to work collaboratively in a team environment and across multiple departments Knowledge of industry-specific regulations, standards, and best practices<br><br>Benefits<br><br>The opportunity to be part of one of Saudi Arabia's most ambitious city developments A role dedicated to a specific residential asset type, allowing you to build deep expertise in your area A fast-paced, high-impact environment where strategic thinking and execution excellence are highly valued Collaboration with global industry leaders in real estate development, architecture, and planning
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Sales Manager is responsible for leading and developing the company s sales activities across Saudi Arabia, covering both B2B and B2C segments.</p>
<p>The role focuses on increasing sales revenue, acquiring new corporate clients, expanding customer base, improving customer retention, and supporting the growth of the laundry chain s branches across the Kingdom.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Develop and implement sales strategies for B2B and B2C markets.</li>
<li>Identify and acquire corporate clients such as hotels, restaurants, clinics, salons, gyms, companies, and residential compounds.</li>
<li>Build and maintain strong relationships with key business clients.</li>
<li>Set sales targets for branches and sales teams and monitor performance.</li>
<li>Create sales plans to increase revenue from existing customers.</li>
<li>Coordinate with marketing to convert brand awareness campaigns into actual sales.</li>
<li>Analyze market trends, competitors, customer needs, and pricing opportunities.</li>
<li>Prepare proposals, quotations, service agreements, and commercial offers.</li>
<li>Negotiate contracts with corporate clients and ensure profitable deals.</li>
<li>Follow up on customer satisfaction and resolve sales-related issues.</li>
<li>Develop loyalty, subscription, and repeat-business programs with the marketing team.</li>
<li>Train, guide, and motivate sales representatives and branch sales staff.</li>
<li>Prepare regular sales reports, forecasts, pipelines, and performance dashboards.</li>
<li>Support new branch openings by building local sales opportunities in each city.</li>
<li>Ensure CRM data, leads, follow-ups, and customer records are properly maintained.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications</strong></p>
<ul>
<li>Bachelor s degree in Business Administration, Marketing, Sales, or a related field.</li>
<li>7+ years of sales experience, preferably in services, retail, hospitality, laundry, facility services, or B2B solutions.</li>
<li>Proven experience in managing B2B sales and key accounts.</li>
<li>Strong knowledge of the Saudi market.</li>
<li>Experience in leading sales teams and achieving revenue targets.</li>
<li>Excellent negotiation, communication, and relationship management skills.</li>
<li>Ability to build sales pipelines and close deals.</li>
<li>Strong analytical and reporting skills.</li>
<li>Arabic and English proficiency is preferred.</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention). Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property. May have direct reports (property systems manager, property systems technicians) or direct work of on-site shared services staff.<br>CANDIDATE PROFILE<br>Education and Experience<br>• BS/BA or equivalent work experience. Additionally, 5-7 years’ experience in like position.<br>• System-related professional certifications preferred.<br>• Previous management experience and demonstrated matrix management skills<br>• Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.)<br>CORE WORK ACTIVITIES<br>Managing Projects and Policies <br>• Functions as on-site project manager who plans and manages both new systems and system upgrades for property site.<br>• Performs assessments of needs ensuring compliance with budget, standards.<br>• Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification.<br>• Prepares project plans and monitors on-site.<br>• Coordinates multiple-vendor projects.<br>• Verifies compliance to technology-related vendor contracts.<br>• Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP.<br>• Provides timely, accurate, and detailed status reports as requested.<br>Meeting Technology Needs<br>• Evaluates and makes recommendations regarding technology/asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc.<br>• Foresees, identifies and resolves system(s) performance problems.<br>• Certifies software applications for use at property.<br>• Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology.<br>• Verifies property’s technology assets are secure and maintained in accordance with Marriott International policies and standards.<br>• Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses knowledge to solve 2nd level support issues and train/develop junior staff.<br>• Verifies availability of current documentation for cabling, network systems, and applications exist.<br>• Reviews networks’ performance and performs design/re-design as needed to meet property needs.<br>• Verifies that periodic inventories of applications and hardware are conducted.<br>Forecasting and Complying with Financial Parameters<br>• Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property’s overall business success.<br>• Manages technology profit and loss. Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V.<br>• Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.<br>• Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning.<br>• Reviews vendor proposals and selects appropriate vendor for technologies/hardware.<br>Building Successful Relationships<br>• Communicates IR standards and best practices.<br>• Is expected to present proposals, analyses, projects, cost-models, etc. in a well- written and/or verbally articulate manner.<br>• Is viewed as a credible leader by subordinates, peers, and senior management.<br>• Provides exceptional customer service.<br>Managing and Conducting Human Resource Activities <br>• May have direct management responsibility for property-based system managers and technicians. Provides work direction to cluster--based systems technicians and managers.<br>• Responsible for hiring, training, development, compensation, performance management of direct reports. Additionally, provides performance feedback to Area System Manager on cluster support positions.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p>CORE WORK ACTIVITIES</p><p>Developing & Executing Sales Strategies</p><ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p>Maximizing Revenue</p><ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li>Recommends booking goals for sales team members.</li></ul><p>Managing Sales Activities</p><ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p>Analyzing & Reporting on Sales and Financial Data</p><ul><li>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</li><li>Assists Revenue Management with completing accurate six period projections.</li><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li><li>Empowers employees to provide excellent customer service.</li><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li><li>Ensures that a customer recognition program is in effect throughout Sales.</li><li>Executes and supports the company s Customer Service Standards and property s Brand Standards.</li><li>Participates in and practices daily service basics of the brand.</li><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li><li>Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p>Building Successful Relationships</p><ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p> <strong>Role Overview</strong> </p> <p>As Front Office Manager (Saudi National), you will be the heart of the guest journey at Gamra Mountain Resort, leading all front-of-house operations and shaping exceptional arrival, stay, and departure experiences.</p> <p>You will play a pivotal role in building a warm, intuitive, and highly personalised service culture that reflects the spirit of Mantis where hospitality is thoughtful, connected, and deeply human.</p> <p>Working closely with the General Manager and leadership team, you will oversee front office operations in a remote mountain resort environment, ensuring operational excellence, strong team engagement, and seamless guest experiences.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Front Office Leadership</strong> </p> <ul> <li>Lead all Front Office operations including reception, guest services, concierge, and porter teams</li> <li>Ensure smooth arrival, in-stay, and departure experiences for all guests</li> <li>Champion a culture of intuitive, personalised, and attentive service</li> <li>Maintain strong communication with Housekeeping, F&B, and other resort departments</li> </ul> <p> <strong>Guest Experience Excellence</strong> </p> <ul> <li>Create memorable guest journeys rooted in the unique mountain destination experience</li> <li>Handle guest feedback, concerns, and special requests with professionalism and care</li> <li>Anticipate guest needs and proactively enhance satisfaction and loyalty</li> <li>Ensure VIP arrivals and special occasions are delivered to a high standard</li> </ul> <p> <strong>Team Management & Development</strong> </p> <ul> <li>Recruit, train, and lead the Front Office team in line with Mantis service standards</li> <li>Develop a strong, engaged, and service-driven team culture</li> <li>Conduct coaching, performance reviews, and ongoing skills development</li> <li>Foster a collaborative and supportive working environment</li> </ul> <p> <strong>Operational Excellence</strong> </p> <ul> <li>Oversee daily Front Office operations, including room allocations, check-ins, and check-outs</li> <li>Ensure accurate use of PMS systems and guest data management</li> <li>Monitor occupancy, room status, and revenue-related front office processes</li> <li>Maintain strong control of cash handling, billing accuracy, and audit compliance</li> </ul> <p> <strong>Pre-Opening & Systems Setup (if applicable)</strong> </p> <ul> <li>Support pre-opening planning including SOP development and systems implementation</li> <li>Assist in recruitment and onboarding of Front Office team members</li> <li>Help shape guest journey standards and service rituals for the resort opening</li> <li>Collaborate with leadership on readiness planning and operational launch</li> </ul> <br> <div>Qualifications</div> <br> <p> <strong>What We re Looking For</strong> </p> <ul> <li>5+ years experience in Front Office / Rooms Division roles, ideally in resorts or luxury hospitality</li> <li>Pre-opening experience strongly preferred</li> <li>Strong leadership skills with the ability to inspire and develop teams</li> <li>Deep understanding of guest journey design and service excellence</li> <li>Strong knowledge of PMS systems and front office operations</li> <li>Calm, solution-oriented, and highly organised under pressure</li> <li>Excellent communication skills and cultural awareness</li> <li>Passion for hospitality, nature-led destinations, and meaningful guest experiences</li> </ul> <br> <div><br></div><ul> </ul></div></section>
<p><h4>Job summary</h4>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Building successful relationships that generate sales opportunities</h4>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to Event Management.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Using knowledge of market trends and target customer information to maximize revenue</h4>
<ul>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
</ul>
<h4>Providing exceptional customer service</h4>
<ul>
<li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company’s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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About the Job Pastry & Chocolate Production Chef | Riyadh, Saudi Arabia | Full-Time | On-Site A leading Saudi sweets and bakery brand operating a high-volume production kitchen that supplies a growing multi-branch retail network. The role owns the full pastry and chocolate production line end-to-end — from recipe execution and new product development to team leadership, food safety, and cost control. Company name shared after initial screening.<br>About the Role We're looking for a Production Chef who has actually run a professional pastry and chocolate operation — not a home baker who scaled up, and not a hotel pastry assistant who only executed someone else's recipes. You know what proper tempering looks like, you can build a praline and bonbon range from scratch, you understand why a mousse fails in summer humidity, and you can hold a production team to the exact same taste and appearance every single batch. You've owned the recipe book, not just followed it. If your background is purely cafe baking, single-shop production, or hotel banquet pastry without daily volume responsibility, this role isn't the right fit.<br>Key Responsibilities1. Own the full pastry and chocolate production line — daily output, recipe execution, and final product consistency2. Lead and develop the production team — task allocation, technical training, and on-the-line performance management3. Manage all chocolate work end-to-end — tempering, fillings, pralines, bonbons, molding, packaging, and storage4. Develop new pastry and chocolate products aligned with brand identity and seasonal market direction5. Plan daily production volumes based on sales forecasts and branch orders; minimize waste and over-production6. Enforce HACCP, food safety, and hygiene standards across the production floor at all times7. Manage raw material inventory, supplier coordination, and ordering cycles to avoid stock-outs and excess8. Ensure proper operation, maintenance, and calibration of ovens, tempering machines, and production equipment9. Partner with operations and finance on cost control, recipe costing, and production efficiency targets<br>Requirements1. Minimum 5 years of hands-on production experience in professional pastry and chocolate — this is a requirement, not a preference2. Demonstrated mastery of chocolate tempering, praline and bonbon production, and decorative finishing3. Advanced working experience with mousse, tart, cake, and entremet production at commercial volumes4. Proven track record leading a production team in a high-volume bakery, patisserie, or sweets brand5. Working knowledge of HACCP, food safety standards, and Saudi food regulatory requirements6. Strong understanding of recipe costing, yield management, and waste control7. Hands-on familiarity with commercial pastry and chocolate equipment — not just front-of-house exposure8. Formal culinary or pastry certification (Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is a strong advantage9. Working knowledge of English for vendor and brand communication. Arabic is a strong advantage given the nature of team interaction10. Based in or willing to relocate to Riyadh
About the Job Pastry & Chocolate Production Chef | Riyadh, Saudi Arabia | Full-Time | On-Site A leading Saudi sweets and bakery brand operating a high-volume production kitchen that supplies a growing multi-branch retail network. The role owns the full pastry and chocolate production line end-to-end — from recipe execution and new product development to team leadership, food safety, and cost control. Company name shared after initial screening.<br>About the Role We're looking for a Production Chef who has actually run a professional pastry and chocolate operation — not a home baker who scaled up, and not a hotel pastry assistant who only executed someone else's recipes. You know what proper tempering looks like, you can build a praline and bonbon range from scratch, you understand why a mousse fails in summer humidity, and you can hold a production team to the exact same taste and appearance every single batch. You've owned the recipe book, not just followed it. If your background is purely cafe baking, single-shop production, or hotel banquet pastry without daily volume responsibility, this role isn't the right fit.<br>Key Responsibilities1. Own the full pastry and chocolate production line — daily output, recipe execution, and final product consistency2. Lead and develop the production team — task allocation, technical training, and on-the-line performance management3. Manage all chocolate work end-to-end — tempering, fillings, pralines, bonbons, molding, packaging, and storage4. Develop new pastry and chocolate products aligned with brand identity and seasonal market direction5. Plan daily production volumes based on sales forecasts and branch orders; minimize waste and over-production6. Enforce HACCP, food safety, and hygiene standards across the production floor at all times7. Manage raw material inventory, supplier coordination, and ordering cycles to avoid stock-outs and excess8. Ensure proper operation, maintenance, and calibration of ovens, tempering machines, and production equipment9. Partner with operations and finance on cost control, recipe costing, and production efficiency targets<br>Requirements1. Minimum 5 years of hands-on production experience in professional pastry and chocolate — this is a requirement, not a preference2. Demonstrated mastery of chocolate tempering, praline and bonbon production, and decorative finishing3. Advanced working experience with mousse, tart, cake, and entremet production at commercial volumes4. Proven track record leading a production team in a high-volume bakery, patisserie, or sweets brand5. Working knowledge of HACCP, food safety standards, and Saudi food regulatory requirements6. Strong understanding of recipe costing, yield management, and waste control7. Hands-on familiarity with commercial pastry and chocolate equipment — not just front-of-house exposure8. Formal culinary or pastry certification (Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is a strong advantage9. Working knowledge of English for vendor and brand communication. Arabic is a strong advantage given the nature of team interaction10. Based in or willing to relocate to Riyadh
Who Are We❓<br><br>We Are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br><br>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<br><br>The Job in a Nutshell????<br><br>At Servme, growth is driven by execution. This role is not about managing accounts — it's about closing new business and driving revenue. We're looking for a high-performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal. This is a hands-on, individual contributor role focused purely on pipeline conversion and revenue delivery.<br><br>What Will You Do❓<br><br>This is not a traditional management role. We are looking for a high-intensity, execution-driven Team Lead - SMB Sales (GCC) who can close deals, lead from the front, and drive a team to consistently hit and exceed targets.<br><br>This is a player-coach role, you will own your own quota while managing and scaling a team of 2-4 Business Development Managers. You are expected to bring structure, discipline, and strategy, while maintaining a strong personal contribution to revenue.<br><br>Responsibilities:<br><br>Own and deliver on both team revenue targets and individual sales targets Lead, manage, and push a team of 2-4 SMB sales managers to consistently hit targets Personally close high-value or strategic deals and lead by example Drive a high-performance, high-accountability culture within the team Monitor pipeline health, conversion rates, and sales activity daily Enforce strong CRM discipline, forecasting accuracy, and reporting standards Coach the team on discovery, demos, objection handling, and closing techniques Identify gaps in performance and take immediate corrective action Optimize and refine sales processes, playbooks, and execution strategies Work closely with Marketing and SDR teams to ensure consistent pipeline generation Collaborate with Customer Success for seamless onboarding and retention Provide actionable feedback to Product and Marketing based on market insights<br><br>Requirements<br><br>What Are We Looking For❓<br><br>5-7 years of experience in SMB sales, B2B sales, or Saa S sales Proven track record as a top performer / closer Experience managing or mentoring sales teams in a high-performance environment Strong ability to drive results through both personal execution and team leadership Experience in scaling sales operations or growing revenue in fast-paced environments Deep understanding of the GCC market and SMB customer landscape Strong skills in negotiation, objection handling, and closing Data-driven mindset with strong focus on pipeline management and conversion optimization Highly driven, competitive, and execution-focused personality Ability to operate under pressure and deliver in a target-driven environment Experience with CRM systems (Hub Spot, Salesforce, or similar) Fluency in English and Arabic required (French is a plus) <br><br>What We Offer You❗<br><br>We believe you will love working at Servme!<br><br>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
Job Summary<br>The Senior MEP Project Manager is responsible for the overall planning, coordination, execution, and successful delivery of all Mechanical, Electrical, Plumbing (MEP), Fire Protection, and ELV works on large-scale construction projects. The role ensures that MEP works are completed safely, on schedule, within budget, and in compliance with project specifications, quality standards, and client requirements. The successful candidate will lead multidisciplinary teams and coordinate with clients, consultants, subcontractors, and internal stakeholders throughout the project lifecycle.<br>Key Responsibilities Lead and manage all MEP activities from design coordination through testing, commissioning, and final handover. Develop and monitor MEP project schedules, budgets, resources, and procurement plans. Coordinate MEP works with civil, structural, architectural, façade, and interior fit-out teams. Review and approve shop drawings, material submittals, method statements, and technical submissions. Manage MEP subcontractors, suppliers, and consultants to ensure timely project delivery. Monitor project progress, identify risks, and implement corrective actions to maintain schedule and budget. Ensure compliance with project specifications, local authority regulations, international codes, and health and safety standards. Oversee testing, commissioning, integrated systems testing (IST), and snag-free project handover. Attend client, consultant, and progress meetings, providing regular project status reports. Support commercial activities, including variation orders, claims, cost control, and contract administration. Mentor and lead project engineers and site teams, promoting a high-performance and safety-focused culture.<br>Requirements Bachelor's degree in mechanical engineering (preferred); Electrical Engineering will also be considered. Minimum 15 years of MEP construction experience, including 7+ years in a senior project management role. Proven experience delivering 5-star hotels, luxury hospitality developments, high-rise residential/commercial towers, or mixed-use projects. Previous experience with a Tier 1 main contractor is highly preferred. Strong knowledge of HVAC, plumbing, electrical, fire protection, ELV, BMS, and commissioning processes. Experience with Primavera P6, Microsoft Project, Auto CAD, Revit, and BIM coordination is preferred. PMP or equivalent project management certification is an advantage. Excellent leadership, communication, stakeholder management, commercial, and problem-solving skills.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a Senior Technical Manager to lead and oversee the technical delivery of large-scale luxury leisure and hospitality developments. The role requires a highly skilled professional with strong expertise in Architecture and Interior Design (ID), along with solid working knowledge of MEP (Mechanical, Electrical, Plumbing) and Structural systems, ensuring seamless integration across disciplines.</p><p>Your role</p><ul><li>Lead and manage all technical aspects of high-end hospitality and leisure developments (hotels, resorts, mixed-use complexes, etc.)</li><li>Provide expert guidance in architecture and interior design coordination to ensure alignment with project vision and brand standards</li><li>Oversee integration of MEP and structural systems within design and construction phases</li><li>Review and approve architectural, ID, MEP, and structural drawings ensuring technical accuracy and constructability</li><li>Drive design coordination meetings with consultants, contractors, and stakeholders</li><li>Ensure design compliance with local codes, international standards, and luxury hospitality benchmarks</li><li>Support project teams through all phases: concept design, detailed design, tendering, construction, and handover</li><li>Identify risks and technical challenges and implement effective mitigation strategies</li><li>Ensure projects are delivered on time, within budget, and to the highest quality standards</li><li>Act as the primary technical interface between developers, consultants, operators, and contractors</li><li>Collaborate with hospitality operators to ensure compliance with brand standards and operational requirements</li><li>Present technical solutions and progress updates to senior stakeholders</li><li>Establish and enforce quality control procedures across all disciplines</li><li>Monitor site progress and ensure adherence to approved designs and specifications</li><li>Ensure compliance with health, safety, and environmental standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree in Architecture, Engineering, or related field</li><li>Minimum 15+ years of experience in technical/project management</li><li>Proven experience delivering large-scale luxury hospitality or leisure projects</li><li>Strong track record working on complex, multi-disciplinary developments</li><li>Deep expertise in Architecture and Interior Design is essential</li><li>Strong working knowledge of MEP and Structural systems is essential</li><li>Ability to review and coordinate across all disciplines effectively</li><li>Excellent technical coordination and problem-solving skills</li><li>Strong leadership and stakeholder management abilities</li><li>High attention to detail with a focus on quality and design excellence</li><li>Ability to manage multiple priorities in fast-paced, high-value projects</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Overview The Senior Manager Residential Projects plays a critical governance role within the Residential Development Management Office (DMO), leading the planning, coordination, and execution of governance processes across the Residential portfolio. The role is primarily responsible for end-to-end management and preparation of executive committee submissions (such as N-2 Committee, N-1Committee, Development Committee & Stage Pate Review Panel, ensuring that all projects are presented clearly, consistently, and in full compliance with Qiddiya governance standards. This role acts as the central point of control for decision-making processes , enabling leadership to make informed & timely approvals.</p><p>Key Responsibilities</p><p>Committee Presentation Preparation & Executive Submissions (Primary Focus)</p><ul><li>Own the preparation and coordination of presentation materials for key governance forums, including; N 2 Committee, N-1 Committee, Development Committee & Board-level submissions (as required)</li><li>Develop clear, concise, and decision-led presentations , ensuring logical narrative and alignment across all slides, clear Ask and Decision articulation & consistency across all committee packs</li><li>Consolidate inputs from cross-functional teams into single, cohesive executive packs on a monthly basis for tender committees.</li><li>Ensure all submissions are delivered on time and to committee standards.</li></ul><p>Committee Governance & Leadership</p><ul><li>Ensure all documentation aligns with Qiddiya governance standards, templates decision frameworks.</li><li>Track committee approvals, actions , and conditions arising from committees and ensure close-out.</li><li>Ensure all Stage Gate submissions meet governance requirements , including:</li><ul><li>Completeness of documentation according to set deliverables for each Stage Gate.</li><li>Alignment with Central Development Unit (CDU) approved templates and standards.</li><li>Clear articulation of decisions, risks, and recommendations</li></ul><li>Provide quality assurance review of Stage Gate packs prior to submission to ensure high first-time approval success.</li><li>Track Stage Gate progression, approvals, and conditions across the portfolio; assisting programming team with inputs to manage project timelines.</li><li>Support leadership by providing clear recommendations and decision frameworks .</li><li>Translate complex project data into clear, structured, executive-level outputs .</li></ul><p>Stakeholder Alignment & Governance Coordination</p><ul><li>Act as the central coordination point between stakeholders including; Residential Development, Delivery, Commercial, and Cost Planning, CDU, MDU, Strategy, Finance, and other enabling functions.</li><li>Ensure all stakeholders are aligned prior to governance submissions to avoid late-stage changes.</li><li>Facilitate pre-read discussions, reviews, and alignment meetings ahead of committees.</li><li>Resolve conflicting inputs and ensure a unified position is presented to leadership.</li></ul><p>Reporting & Executive Communication</p><ul><li>Prepare executive-level reports, dashboards, and summaries for senior management and committees.</li><li>Consolidate project updates into structured, decision-ready formats.</li><li>Ensure accurate and timely reporting of progress, risks, financials, and key milestones.</li><li>Draft meeting minutes and track action items from governance forums.</li></ul><p>Process Improvement & Governance Enhancement</p><ul><li>Drive continuous improvement of Stage Gate processes, templates, and governance tools.</li><li>Attend monthly Governance PCG & ensure effective dissemination and adoption of CDU governance framework and process changes across the Business Unit</li><li>Introduce standardized checklists and reporting structures to improve efficiency and quality of submissions.</li><li>Enhance first-time approval rates through proactive quality assurance and stakeholder alignment.</li></ul><p>Key Interfaces</p><ul><li>Residential Development, Delivery, Commercial & Cost Planning teams</li><li>Central Development Unit (CDU) & Master Development Unit (MDU)</li><li>Strategy, Finance, Procurement, and Sales teams</li><li>External consultants, advisors, and delivery partners</li><li>Senior leadership and governance committees</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Engineering, Architecture, Construction Management, Project Management or related discipline.</li><li>15 years experience in real estate development, project management, or PMO/governance roles</li><li>Strong understanding of large-scale master planned developments and Stage Gate processes, as aligned to the RIBA stages of development.</li><li>Proven experience in executive reporting and stakeholder management.</li></ul><p></p></section>
Role Overview<br><br>The Senior Manager - Residential Projects plays a critical governance role within the Residential Development Management Office (DMO), leading the planning, coordination, and execution of governance processes across the Residential portfolio.<br><br>The role is primarily responsible for end-to-end management and preparation of executive committee submissions (such as N-2 Committee, N-1Committee, Development Committee & Stage Pate Review Panel, ensuring that all projects are presented clearly, consistently, and in full compliance with Qiddiya governance standards. This role acts as the central point of control for decision-making processes, enabling leadership to make informed & timely approvals.<br><br>Key Responsibilities<br><br>Committee Presentation Preparation & Executive Submissions (Primary Focus)<br><br>Own the preparation and coordination of presentation materials for key governance forums, including; N‑2 Committee, N-1 Committee, Development Committee & Board-level submissions (as required) Develop clear, concise, and decision-led presentations, ensuring logical narrative and alignment across all slides, clear "Ask" and "Decision" articulation & consistency across all committee packs Consolidate inputs from cross-functional teams into single, cohesive executive packs on a monthly basis for tender committees Ensure all submissions are delivered on time and to committee standards<br><br>Committee Governance & Leadership<br><br>Ensure all documentation aligns with Qiddiya governance standards, templates decision frameworks Track committee approvals, actions, and conditions arising from committees and ensure close-out Ensure all Stage Gate submissions meet governance requirements, including: Completeness of documentation according to set deliverables for each Stage Gate Alignment with Central Development Unit (CDU) approved templates and standards Clear articulation of decisions, risks, and recommendations Provide quality assurance review of Stage Gate packs prior to submission to ensure high first-time approval success Track Stage Gate progression, approvals, and conditions across the portfolio; assisting programming team with inputs to manage project timelines Support leadership by providing clear recommendations and decision frameworks. Translate complex project data into clear, structured, executive-level outputs<br><br>Stakeholder Alignment & Governance Coordination<br><br>Act as the central coordination point between stakeholders including; Residential Development, Delivery, Commercial, and Cost Planning, CDU, MDU, Strategy, Finance, and other enabling functions Ensure all stakeholders are aligned prior to governance submissions to avoid late-stage changes Facilitate pre-read discussions, reviews, and alignment meetings ahead of committees Resolve conflicting inputs and ensure a unified position is presented to leadership<br><br>Reporting & Executive Communication<br><br>Prepare executive-level reports, dashboards, and summaries for senior management and committees Consolidate project updates into structured, decision-ready formats Ensure accurate and timely reporting of progress, risks, financials, and key milestones Draft meeting minutes and track action items from governance forums<br><br>Process Improvement & Governance Enhancement<br><br>Drive continuous improvement of Stage Gate processes, templates, and governance tools Attend monthly Governance PCG & ensure effective dissemination and adoption of CDU governance framework and process changes across the Business Unit Introduce standardized checklists and reporting structures to improve efficiency and quality of submissions Enhance first-time approval rates through proactive quality assurance and stakeholder alignment<br><br>Key Interfaces<br><br>Residential Development, Delivery, Commercial & Cost Planning teams Central Development Unit (CDU) & Master Development Unit (MDU) Strategy, Finance, Procurement, and Sales teams External consultants, advisors, and delivery partners Senior leadership and governance committees<br><br>Requirements<br><br>Bachelor's degree in Engineering, Architecture, Construction Management, Project Management or related discipline15 years' experience in real estate development, project management, or PMO/governance roles Strong understanding of large-scale master planned developments and Stage Gate processes, as aligned to the RIBA stages of development Proven experience in executive reporting and stakeholder management
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><ul><li>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</li><li>Inspects guestrooms on a daily basis.</li><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li><li>Inventories stock to verify adequate supplies.</li><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li><li>Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li>Verifies all employees have proper supplies, equipment and uniforms.</li><li>Communicates areas that need attention to staff and follows up to verify understanding.</li><li>Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</li><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li><li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</li><li>Schedules employees to business demands and for tracks employee time and attendance.</li><li>Verifies employees understand expectations and parameters.</li><li>Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li><li>Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Verifies employee recognition is taking place on all shifts.</li><li>Participates in an on-going employee recognition program.</li><li>Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Participates in employee progressive discipline procedures.</li><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Sets a positive example for guest relations.</li><li>Understands the brand's service culture.</li><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li><li>Empowers employees to provide excellent customer service.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li>Responds to and handles guest problems and complaints.</li><li>Strives to improve service performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Performs Front Desk duties in high demand times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented and organized Payroll Manager to join the finance team at Raffles & Fairmont The Red Sea in Umluj, Saudi Arabia. In this role, you will oversee all payroll operations for our luxury hospitality properties, ensuring accurate and timely processing while maintaining full compliance with Saudi Arabian labor regulations. You will lead payroll initiatives, manage a dedicated team, and serve as a key liaison between Human Resources, Finance, and operational departments.</p><p>Manage end-to-end payroll processing for all employees across multiple properties, ensuring accuracy and timeliness</p><p>Ensure full compliance with Saudi Arabia labor laws, regulations, and company policies</p><p>Oversee and supervise the payroll team, providing guidance, training, and performance feedback</p><p>Maintain comprehensive and accurate employee payroll records and documentation</p><p>Reconcile payroll accounts and investigate discrepancies with precision and efficiency</p><p>Prepare detailed payroll reports, analysis, and variance reports for management review</p><p>Coordinate with Human Resources and Finance departments to resolve payroll-related issues</p><p>Process salary disbursements and manage payroll tax obligations</p><p>Address employee payroll inquiries and resolve discrepancies in a professional manner</p><p>Stay current with changes in labor laws, tax regulations, and payroll best practices</p><p>Implement and maintain payroll controls and audit procedures</p><p>Utilize payroll systems and HRIS platforms to optimize operational efficiency</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years of payroll management experience in a multi-property or complex organizational environment</li><li>In-depth knowledge of Saudi Arabia labor laws, regulations, and compliance requirements</li><li>Proficiency in payroll processing software and systems</li><li>Strong analytical and mathematical skills with exceptional attention to detail</li><li>Advanced proficiency in Microsoft Excel and data analysis</li><li>Experience managing and developing payroll teams</li><li>Familiarity with HRIS (Human Resources Information Systems) platforms</li><li>Excellent organizational and time management skills</li><li>Strong communication and interpersonal skills</li><li>Ability to handle sensitive and confidential information with discretion</li><li>Preferred: Experience in the hospitality industry</li><li>Preferred: Experience managing payroll for multi-national or multi-cultural workforces</li><li>Preferred: Knowledge of international payroll processing</li></ul><p></p></section>