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Saudi - Al Ahsa
Senior IT Officer Job Summary:Responsible for managing and supporting the organization’s IT infrastructure, systems, networks, and end-user services. The role ensures the availability, security, and reliability of IT operations while providing technical support and leading IT-related projects and improvements. Key Responsibilities:Manage and maintain IT infrastructure, servers, networks, systems, and hardware. Provide advanced technical support and troubleshoot hardware, software, network, and system issues. Monitor IT systems and ensure availability, performance, and security. Manage user accounts, access rights, permissions, and IT assets. Coordinate with IT vendors and service providers for technical support and maintenance. Implement and maintain IT security policies, backups, and disaster recovery procedures. Support the implementation, upgrade, and integration of IT systems and applications. Monitor IT incidents, service requests, and ensure timely resolution according to SLAs. Prepare IT documentation, reports, inventories, and technical procedures. Assist in developing and implementing IT policies, standards, and best practices. Lead or participate in IT projects, system upgrades, and digital transformation initiatives. Provide guidance and technical support to junior IT staff. Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field.4–7 years of experience in IT operations, infrastructure, or technical support. Strong knowledge of networks, servers, Microsoft 365, Windows environments, and IT systems. Experience with IT security, backup solutions, and IT asset management. Strong troubleshooting and problem-solving skills. Good communication and stakeholder-management skills. Relevant certifications such as ITIL, Microsoft, Cisco,
Saudi - Riyadh
<p><strong>Job Overview</strong></p><p>We are seeking a Senior IT Support Specialist to support daily IT operations. The role involves resolving technical issues, maintaining hardware and software, managing user access, and ensuring employees have secure and reliable access to IT services.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support to the employees and resolve hardware, software, and network issues.</li><li>Install, configure, and maintain computers, peripherals, operating systems, and applications.</li><li>Manage user accounts, passwords, and access permissions within Active Directory.</li><li>Monitor system and network performance and coordinate the resolution of complex technical issues.</li><li>Maintain backup systems and perform data recovery when required.</li><li>Maintain access control systems, including fingerprint devices and gate access cards.</li><li>Document technical issues, resolutions, and support activities.</li><li>Guide employees on effective system usage and IT security practices.</li><li>Coordinate with IT service providers on technical support and maintenance requirements.</li><li>Ensure compliance with company IT policies and security procedures.</li></ul><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>Minimum of 5 years of relevant experience in IT technical support.</li><li>Hands-on experience with Windows environments, Active Directory, and network troubleshooting.</li><li>Knowledge of backup and recovery, remote support tools, and access control systems.</li><li>Strong problem-solving, communication, and organizational skills.</li></ul>
Saudi - Jeddah
Company Description MUAF – Military Uniforms & Accessories Factory is a prominent manufacturer based in Al-Kharj , specializing in the production of high-quality uniforms, military gear, and civilian apparel. Our commitment to quality, innovation, and customer satisfaction has made us a trusted partner to a range of sectors, including defense, law enforcement, and private enterprises. We pride ourselves on delivering durable, comfortable, and reliable solutions to our clients.<br>Job Purpose Responsible for the development, maintenance, support, troubleshooting, and continuous improvement of software applications and industrial machine systems within the manufacturing environment. The role combines Software Engineering and Industrial Software Engineering, with responsibility for software applications, databases, system integration, Industrial PCs, machine-related software, HMI/SCADA systems, and IT/OT connectivity. The position works closely with IT, Production, Maintenance, Engineering, and machine vendors to ensure the reliability, availability, security, and effective integration of software and industrial systems supporting manufacturing operations. Key Accountabilities1. Software Engineering & Application Support Develop, maintain, enhance, and support software applications according to business and operational requirements. Analyze business and technical requirements and translate them into effective software solutions. Develop and maintain applications, utilities, and tools required to support manufacturing operations. Perform software testing, debugging, troubleshooting, and issue resolution. Develop and maintain databases and SQL queries required by applications and operational systems. Develop and maintain APIs and system interfaces where required. Manage software versions, configurations, updates, and application dependencies. Maintain appropriate technical documentation, source code, configurations, and system specifications. Identify opportunities to improve application performance, reliability, usability, and maintainability.2. Industrial Software & Machine Systems Support and maintain software applications used for the operation, monitoring, and control of industrial machines and production equipment. Install, configure, maintain, and troubleshoot software running on Industrial PCs and machine operator workstations. Support machine-related applications, including HMI, SCADA, and other industrial software platforms. Troubleshoot software and communication issues between industrial machines, controllers, Industrial PCs, and related systems. Maintain machine software configurations, parameters, licenses, backups, and critical system files. Support machine software installation, commissioning, upgrades, migrations, and replacements. Maintain software compatibility between machine applications, operating systems, hardware, and related industrial components. Coordinate with machine manufacturers and software vendors to resolve complex technical issues.3. IT/OT Integration Support the integration between Information Technology (IT) and Operational Technology (OT) environments. Support the exchange of data between machines, production systems, databases, and enterprise applications. Develop or support solutions for automated collection, processing, and reporting of machine and production data. Support integration with systems such as SAP, MES, databases, BI/reporting platforms, and other enterprise applications where applicable. Support industrial communication technologies and protocols such as OPC/OPC UA where applicable. Work with Network and Infrastructure teams to ensure reliable connectivity between industrial systems and approved IT systems.4. Manufacturing & Production Support Provide technical software support to Production, Maintenance, Engineering, and other manufacturing teams. Respond to software-related incidents that may affect machine availability or production continuity. Analyze recurring issues and implement corrective and preventive solutions. Participate in machine installation, commissioning, testing, and acceptance activities from the software and IT/OT perspective. Support production during critical software incidents and planned maintenance activities. Ensure appropriate change management procedures are followed before implementing changes to production systems.5. Backup, Recovery & Business Continuity Maintain reliable backups of machine software, configurations, databases, applications, and critical system files. Periodically verify the integrity and recoverability of backups. Maintain recovery procedures for critical machine-related software and systems. Support disaster recovery and business continuity activities for critical industrial applications.6. Cybersecurity & Compliance Apply IT and OT cybersecurity requirements to machine-related software and Industrial PCs. Coordinate with the Cybersecurity team to identify and mitigate cybersecurity risks affecting industrial systems. Ensure appropriate controls are applied to software installation, access, updates, remote access, and system changes. Support vulnerability remediation and security patching in accordance with approved procedures and production requirements. Ensure compliance with company IT policies, cybersecurity standards, and change management procedures.7. Vendor & Stakeholder Management Coordinate with machine manufacturers, software vendors, system integrators, and external technical support providers. Define and communicate technical requirements to vendors. Follow up on technical issues, software updates, patches, licenses, and support agreements. Participate in technical evaluations and acceptance testing of new machine software and systems. Maintain appropriate technical documentation and vendor information. Technical Skills & Competencies Software Engineering Programming and software development. Application development and maintenance. SQL and database management. API development and system integration. Software testing and debugging. Version control systems such as Git. Windows-based application environments. Industrial Systems Industrial PC configuration and support. HMI and SCADA systems. Basic understanding of PLCs and industrial automation. Machine control and monitoring software. Industrial communication and networking. OPC / OPC UA is an advantage. MES and manufacturing systems is an advantage. IT/OTUnderstanding of IT and OT environments. IT/OT system integration. Industrial networking fundamentals. Cybersecurity principles for industrial environments. Backup and recovery of industrial systems. Qualifications Bachelor's degree in Software Engineering, Computer Science, Information Technology, Computer Engineering, Automation Engineering, or a related field. Professional certifications in software development, industrial automation, networking, cybersecurity, or related technologies are an advantage. Experience3–5 years of relevant experience in software engineering, industrial software, application support, or a similar role. Experience in a manufacturing or industrial environment is preferred. Experience supporting Industrial PCs and machine-related software. Experience with HMI, SCADA, PLC-related systems, databases, or industrial automation is an advantage. Experience in IT/OT integration and manufacturing systems is an advantage. Behavioral & Professional Competencies Strong analytical and problem-solving skills. Excellent troubleshooting and diagnostic abilities. Ability to work under pressure, particularly during production-critical incidents. Strong communication and interpersonal skills. Ability to work effectively with IT, Production, Maintenance, and Engineering teams. Ability to communicate effectively with machine manufacturers and external vendors. Strong documentation and organizational skills. Attention to detail and commitment to system reliability. Ability to learn new technologies and industrial software platforms. Strong sense of responsibility and ownershi
Saudi - Jeddah
Job Description – IT Capacity Manager Department: IT Strategy & Architecture Location: Riyadh, Saudi Arabia Experience: 5+ Years Employment Type: Full-time | On-site<br>Job Summary We are looking for an experienced IT Capacity Manager to manage and optimize IT capacity across workforce, infrastructure, software licenses, cloud services, and Managed Services. The role will focus on capacity planning, forecasting, demand validation, utilization, and resource optimization. Key Responsibilities Manage IT capacity planning, baselines, forecasting, and utilization. Assess demand vs. available capacity and identify resource gaps, dependencies, and constraints. Develop short-, medium-, and long-term capacity forecasts for projects and operations. Monitor and optimize workforce, infrastructure, cloud, software licenses, and Managed Services. Manage software license entitlements, consumption, and compliance. Lead quarterly capacity reviews and re-planning. Prepare capacity reports, dashboards, and management recommendations. Consolidate data from IT teams, CMDB, internal systems, and service providers. Coordinate with IT, Finance, Procurement, HR, and external service providers.<br>Required Qualifications & Experience Bachelor's/Master's degree in IT, Computer Science, Information Systems, Engineering, Business Administration, or related field.5+ years of relevant experience in IT Capacity Management, Capacity Planning, Technology Operations, IT Asset Management, Infrastructure Governance, Resource Planning, or Managed Services. Strong experience in capacity forecasting, utilization analysis, demand & capacity management, and scenario planning. Experience with at least one capacity area: IT infrastructure, workforce/resource planning, cloud, software licensing, or Managed Services. Experience with software license entitlement, utilization, and compliance management. Fluent Arabic and English – Mandatory.<br>Essential Skills IT Capacity Planning & Forecasting Demand & Capacity Management Resource & Workforce Planning Infrastructure & Cloud Capacity Management IT Asset & Software License Management Capacity Utilization & Performance Analysis Data Analysis & Scenario Modelling IT Governance & ITIL principles Stakeholder & Vendor Management Strong Excel and reporting skills Analytical, structured, and data-driven approach<br>Preferred Skills Service Now ITAM / SPM, CMDB, or similar platforms. Power BI or comparable reporting tools. Knowledge/certification in ITIL Capacity & Performance Management. Experience in banking, financial services, regulated environments, or complex multi-vendor/Managed Services environments. Service Now, ITAM, Cloud, or IT Governance certifications are an advantage.<br>Apply Now Interested candidates can share their updated CV at athul.das@linnk.com
Saudi - Riyadh
<h3 >About ASMO and the Opportunity</h3>
<p >ASMO, a groundbreaking joint venture between DHL and Saudi Aramco, is focused on redefining the procurement and supply chain landscape within Saudi Arabia. This full-time role for an <strong >IT Strategy Analyst</strong> is integral to developing and implementing strategic IT initiatives that support ASMO's growth and operational excellence.</p> <h3 >The Role of an IT Strategy Analyst</h3>
<p >Reporting to the IT Strategy & Innovation Lead, the IT Strategy Analyst contributes to the strategic direction of information technology within ASMO. This position focuses on aligning IT strategies with the broader objectives of the IT Strategy & Governance department, ensuring that technology investments and initiatives deliver measurable value across the department and ASMO as a whole.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Apply knowledge of rules, procedures, principles, and practices within the IT Strategy discipline.</li>
<li >Selectively extract, verify, and compile objective and measurable data.</li>
<li >Determine courses of action based on established principles and modify existing processes and methods where applicable.</li>
<li >Collaborate with the IT Strategy & Innovation Manager to contribute to the development and execution of ASMO’s IT strategy.</li>
<li >Support the alignment of IT initiatives with the overall strategy, goals, and objectives of the IT Strategy & Governance department.</li>
<li >Maintain a technology roadmap that outlines ASMO’s future technology direction under the guidance of the IT Strategy & Innovation Lead.</li>
<li >Identify emerging technologies, trends, and industry best practices.</li>
<li >Conduct research, perform cost-benefit analyses, and assess the feasibility and impact of new technologies on ASMO’s business operations and competitiveness.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates for this role should possess <strong >5 to 10 years of relevant experience</strong> in IT strategy, analysis, or a related field. A strong understanding of IT strategy principles and the ability to conduct thorough research and analytical tasks are essential for success in this position.</p> <h3 >Collaboration and Reporting Structure</h3>
<p >The IT Strategy Analyst will work closely with the IT Strategy & Innovation Lead and Manager, fostering a collaborative environment to drive strategic IT initiatives. This role requires strong interpersonal skills for effective teamwork and communication within the department and across ASMO.</p> <h3 >Join ASMO</h3>
<p >ASMO offers an environment focused on setting new benchmarks in logistics and supply chain. We invite qualified professionals to contribute to our strategic IT vision and growth in Saudi Arabia.</p>
Saudi - Jeddah
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. <br><br><br><br>Job Description<br><br>We are looking for an IT Support Specialist / IT Support Engineer to provide day-to-day technical support and ensure the smooth, secure, and reliable operation of the company's IT environment. The role will support employees both onsite and remotely, troubleshoot technical issues, maintain IT systems and equipment, and assist with user onboarding and access management. This is an onsite role and is suitable for someone who enjoys troubleshooting, working directly with users, and solving IT problems.<br><br>Provide timely IT support through tickets, phone, email, and in-person assistance. Troubleshoot and resolve hardware, software, operating system, application, printer, network, and VPN issues. Install, configure, update, and maintain computers, mobile devices, peripherals, and other IT equipment. Set up IT equipment, user accounts, software, and access for new employees and existing users. Manage and support Microsoft 365, Windows, Active Directory (AD/AAD), and user access. Monitor and support basic network, server, wireless, firewall, and VPN infrastructure. Maintain IT security by managing patches, access controls, malware protection, and security policies. Maintain accurate support tickets, technical documentation, knowledge-base articles, and IT records. Guide and train employees on the proper use of IT systems, software, hardware, and internal IT procedures. Escalate complex technical issues to senior IT teams or external vendors and follow through until resolution. Support the evaluation and implementation of new IT technologies and equipment based on business needs, performance, and cost. Identify opportunities to use AI tools and digitalization to improve IT support and business processes. <br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications are an advantage, such as: Comp TIA A+, Comp TIA Network+, CCNA, Microsoft 365 Fundamentals, ITIL, Relevant Microsoft/Azure or cybersecurity certifications. 2-3+ years of hands-on experience in IT Support, Helpdesk, Desktop Support, System Support, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Practical experience with Active Directory / Azure Active Directory (AD/AAD) and user access management. Good understanding of networking fundamentals, including TCP/IP, VPN, Wi-Fi/wireless networks, firewalls, Layer 2 switches, and SD-WAN. Working knowledge of Windows Server and basic server support. Experience using remote support tools and IT ticketing systems. Good troubleshooting and problem-solving skills. Ability to explain technical issues clearly to non-technical users. Strong customer service, communication, organization, and time-management skills. Ability to manage multiple support requests and prioritize issues based on urgency. <br><br>Additional Information<br><br>Good to Have<br><br>Knowledge of Microsoft Azure / cloud technologies. Basic experience with SQL/database administration. Knowledge of cybersecurity and ISMS standards. Experience using AI tools and supporting digitalization initiatives. Experience creating IT documentation and knowledge-base resources.
Saudi - Jeddah
Company Overview Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, focused on manufacturing advanced industrial robots and supporting the next generation of automation and smart manufacturing in the Kingdom.<br>Role Summary The Information Technology (IT) Senior Manager will be responsible for developing, executing, and maintaining the full spectrum of IT infrastructure, services, and systems at Sapphire. This includes establishing core IT functions during the company’s transition from construction to operations, managing vendors and licenses, leading ERP and system deployment, ensuring site connectivity, and supporting business productivity through efficient IT operations. The role demands a strategic leader with technical acumen and project management capability to support the needs of a high-tech manufacturing environment.<br>Key Responsibilities<br>IT Infrastructure & Operations Plan, order, and install IT hardware and software including laptops, accessories, projectors, and conferencing tools. Manage Microsoft Office license deployment and renewal across all company employees. Oversee network infrastructure, internet service provisioning, and connectivity for the site in coordination with SILZ and telecom providers. Support and maintain IT infrastructure including servers, networks, firewalls, and IT security controls systems.<br>ERP & Systems Integration Lead the end-to-end deployment of the company’s ERP system, ensuring integration across finance, HR, procurement, production, and maintenance. Manage post-go-live support, enhancements, and user adoption initiatives. Oversee implementation and maintenance of systems and ensure seamless integration with ERP and facility management tools. Drive automation and optimization of business processes through IT systems.<br>Strategic & Operational Management Participate in and lead the definition and implementation of IT strategy, with the guidance and support of the IT Department Director, ensuring alignment with Sapphire’s operational and business objectives. Work closely with the Facility Manager to ensure all IT infrastructure requirements are met for office and factory environments. Collaborate with the production team to identify, procure, and maintain IT and network systems related to production lines and automation technologies.<br>Governance, Security & Compliance Establish IT policies, procedures, and governance frameworks to ensure security, availability, and business continuity. Deploy and maintain IT security controls in alignment with the applicable Essential Cybersecurity Controls (ECC) to protect company assets and data. Monitor IT performance through KPIs, issue reports, and drive continuous improvements.<br>Vendor & Budget Management Identify, engage, and manage IT vendors, service providers, and system integrators. Participate in defining IT requirements, manage and maintain IT assets, and contribute to the development and management of annual IT budgets covering hardware, software, services, and licensing. Manage all third-party IT contracts and ensure service delivery per SLAs.<br>Training & Support Deliver or coordinate user training on systems and platforms to ensure proper usage and productivity. Serve as the escalation point for critical IT issues and ensure resolution within defined timelines.<br>Web & Digital Platforms Oversee the design, development, and maintenance of the company’s website. Ensure alignment of digital tools with branding, stakeholder engagement, and information management strategies.<br>Qualifications & Experience Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field. Minimum of 10 years of progressive IT experience, including at least 3 years in a managerial or leadership role. Proven experience deploying ERP systems and integrating cross-functional business processes. Experience managing IT infrastructure, networks, cloud services, and cybersecurity systems. Prior experience in construction, manufacturing, or facilities management sectors is highly desirable.<br>Core Competencies Strong project management and problem-solving abilities. Excellent communication, interpersonal, and stakeholder engagement skills. Hands-on expertise in ERP implementation, IT infrastructure, and digital transformation initiatives. Ability to manage cross-functional teams and drive alignment between technical and business functions. High attention to detail and commitment to operational excellence.
Saudi - Riyadh
<h2 class="h5">Job description</h2>
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<p>The Dean of IT provides strategic and academic leadership for the College of Information Technology, overseeing academic programs, faculty performance, research, accreditation, and student success. The role ensures the continuous development and quality of IT programs in alignment with the University's strategic objectives and industry requirements.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><ul><li><p>Lead and manage the College of IT and its academic programs.</p><br><br></li><li><p>Develop and implement academic strategies and plans.</p><br><br></li><li><p>Oversee faculty recruitment, performance, and professional development.</p><br><br></li><li><p>Ensure compliance with accreditation and quality assurance standards.</p><br><br></li><li><p>Promote research, innovation, and collaboration with the technology industry.</p><br><br></li><li><p>Enhance student experience, academic quality, and graduate employability.</p><br><br></li><li><p>Manage the College's budget and academic resources.</p><br><br></li><li><p>Represent the College in internal and external academic and professional engagements.</p><br><br></li></ul><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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Saudi - Jeddah
We are looking for an IT Desktop Support Specialist to join our team (Saudi National ONLY)<br>In this role, you will provide first and second-level technical support to end users, ensuring smooth and secure IT operations across the organization.<br>Key Responsibilities:Support desktops, laptops, printers, and peripherals Install and maintain Windows/mac OS and business applications Troubleshoot hardware, software, and network issues Manage user accounts and access (Active Directory / Office 365) Handle onboarding and offboarding of user devices Resolve helpdesk tickets within SLAsPerform system updates, patches, and antivirus maintenance Support VPN and remote access Maintain IT asset records and documentation Coordinate with vendors for repairs and warranties<br>Requirements:Degree OR Diploma in IT, Computer Science, or related field2–8 Years of desktop or IT support experience Strong knowledge of Windows OS, Microsoft 365, and networking (TCP/IP, DNS, DHCP) Experience with ticketing systems Good hardware troubleshooting skills Basic understanding of cybersecurity Strong problem-solving and communication skills<br>Preferred:Active Directory administration Enterprise environment experience ITIL knowledge Exposure to Microsoft 365 / Azure<br>Type: Full-time<br>???? To apply:<br>https://docs.google.com/forms/d/e/1FAIpQLScZgh Nxp1BEYCU-tj QTAI-QRLRkieu1_Kq4Yvaqm ZXd1o Owvg/viewform
Saudi - Jeddah
Role Overview:We are seeking a proactive and technically skilled IT Administrator to support our growing operations in KSA. The role will be responsible for maintaining the company’s IT infrastructure, providing technical support to employees, ensuring system security, and supporting the day-to-day technology needs of the business.<br>The ideal candidate should have strong troubleshooting skills, experience managing office IT environments, and the ability to work efficiently in a fast-paced and multi-business environment.<br>Key Responsibilities:IT Infrastructure & Systems Manage and maintain company IT infrastructure including desktops, laptops, printers, routers, switches, and network systems. Install, configure, and maintain hardware, software, and operating systems. Monitor system performance and ensure smooth daily IT operations. Support Microsoft 365 administration including Outlook, Teams, One Drive, and Share Point. Maintain user accounts, permissions, and access rights. Ensure proper backup, antivirus, and cybersecurity measures are implemented.<br>Technical Support Provide first-level and second-level IT support to employees. Troubleshoot hardware, software, email, internet, and connectivity issues. Support onboarding and offboarding setup including devices, accounts, and access credentials. Coordinate with external IT vendors and service providers when needed. Maintain IT inventory and asset tracking records.<br>Network & Security Management Monitor office network connectivity and internet performance. Support VPN, Wi-Fi, firewall, and security configurations. Ensure compliance with IT policies, security standards, and data protection practices. Assist in minimizing downtime and resolving technical incidents quickly.<br>Documentation & Administration Maintain IT documentation, manuals, and troubleshooting procedures. Prepare reports related to IT assets, incidents, and system updates. Support implementation of new technologies and system improvements. Assist with ERP, HRMS, CRM, and other business systems when required.<br>Requirements Bachelor’s degree or Diploma in Information Technology, Computer Science, or related field. Minimum 3–5 years of experience in IT administration or technical support roles. Strong knowledge of Microsoft 365, Windows environments, and networking fundamentals. Experience managing office IT infrastructure and end-user support. Familiarity with cybersecurity practices, backups, and access management. Good troubleshooting and problem-solving skills. Ability to prioritize tasks and support multiple users efficiently. Strong communication and interpersonal skills. Experience in GCC/KSA is an advantage. Fluent in English; Arabic is a plus.<br>Key Competencies Technical Troubleshooting IT Infrastructure Management Customer & End-User Support Time Management Attention to Detail Problem Solving Communication Skills Confidentiality & Security Awareness Teamwork & Collaboration
Saudi - Jeddah
Qiddiya Investment Company is looking for a proactive and innovative Associate Director - City IT BRM to lead our efforts in aligning technology with business requirements within our City Development department. This strategic role is responsible for ensuring that IT solutions effectively support the business goals and enhance the operational capabilities of the city planning and development initiatives.<br><br>Your primary focus will be on managing relationships between IT and various business units to identify needs, recommend appropriate technological solutions, and oversee the execution of IT projects that drive efficiency and effectiveness. You will establish frameworks for business analysis to facilitate data-driven decision making and support continuous improvement processes.<br><br>As a leader, you will mentor a team of IT business analysts and oversee the execution of technology-enabled projects, ensuring they align with both current and future needs of city development and management.<br><br>Key Responsibilities<br><br>Act as the liaison between the IT department and business units in the City Development sector, advocating for business needs in the IT strategy Identify and analyze business requirements and provide technical recommendations that support operational excellence Lead and manage business analysis teams through project lifecycles while ensuring delivery meets timelines and quality standards Facilitate workshops with stakeholders to gather inputs, refine business requirements and set project priorities Develop and maintain business process documentation, ensuring alignment with technological solutions Monitor project performance, deliverables, and milestones while providing regular updates to senior management Stay informed of emerging technologies and industry best practices that can enhance city IT operations and contribute to Qiddiya's vision<br><br>Requirements<br><br>Bachelor's degree in Information Technology or a related discipline (Master's degree is preferred)10+ years of relevant experience in business analysis, demand management, business relationship management (BRM), or IT consulting Demonstrated success in collaborating with senior executives and cross-disciplinary teams Strong analytical, communication, and facilitation abilities Capability to work autonomously, think strategically, and offer innovative solutions Skilled in the development of Business Requirements Documents (BRD) and business cases Familiarity with demand or portfolio management tools (e.g., Service Now, Clarity, or similar) Outstanding facilitation and analytical capabilities Certifications such as CBAP, PMI-PBA, or ITIL are preferred Excellent skills in communication and stakeholder management
Saudi - Jeddah
JOB SCOPE :Accountable for IT function end-to-end in the KSA – Cluster 2 lounges Responsible for project management for the delivery of IT capabilities needed in coordination with HQ IT, business partner IT and local vendors (including IT network and infrastructure, and business applications) for all new business development projects such as new outlets opening and new B2B partnership opportunities. Responsible for providing a high level of operational availability and stability, high level IT support services to guests and staff as well as coverage for the computer systems, data, either on site or remote, including some evenings, weekends and holidays depending on business needs. JOB RESPONSIBILITIES:Management and support scope to locations across KSAregion Responsible for managing the day-to-day IT function in the lounges and offices, providing support and leadership to the Management team, including organizing and implementing the IT strategic plan. In collaboration with HQ IT teams and lead the delivery & support of all IT initiatives (global and local) in the region, ensure proper project management and change control processes are followed, and approved budget are managed, to enable the Region business strategies and plan. Oversee the ongoing operations of all IT solutions and services in the region to ensure they meets the needs of the business, and all SLAs are met by ensuring timely problem resolution and providing excellent customer service Install, support and maintain computer hardware, network and software infrastructure as needed Ensure all computer systems are functioning properly including file servers, data backup, database servers, POS terminals, CCTV, internet connection, PA System, WAN and VPN connection Ensured competitive costs for systems and services through adept negotiation and by developing beneficial business relationships with vendors. Analyze computer / IT problems reported and recommend corrective, preventive and improvement measures Maintain proper administration records of IT equipment inventory, application software inventory, software licenses, IT equipment movement, networking & other IT related information Provide training, guidance, and support to end users Perform any ad hoc IT duties as assigned JOB REQUIREMENTS:Degree holder in Computer Science, Information Technology or related disciplines;Minimum 6 years of relevant experience in IT services and project management preferably with hospitality industry experience Familiar with Windows operation systems and office applications Hands-on experience in TCP/IP Networking, Basic Firewall, VPN, WAN/LAN network security Good communication skills, including verbal and writing skills Good organizational and management skills Positive attitude, Self-motivated, High sense of responsibility Ability to work independently on complex tasks Problem solving ability Fluency in English; proficiency in Arabic is an advantage. Flexible to travel Valid Iqama with transfer eligibility preferred<br>About the Company<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.
Waad Education
Saudi - Jeddah
<h3 >About the Role</h3>
<p >Waad Education is seeking a dedicated <strong>IT Support Officer</strong> to join our team in Jeddah, Makkah Province. This is a full-time position that requires 2-5 years of relevant experience in IT support. The successful candidate will play a crucial role in ensuring the smooth operation of our technological infrastructure and providing essential technical assistance to staff and students.</p> <h3 >Role Overview</h3>
<p >The IT Support Officer is responsible for delivering comprehensive technical support across the school environment. This involves maintaining hardware and software systems, supporting network operations, and ensuring the reliability of educational technology. The role focuses on proactive maintenance and responsive troubleshooting to minimize disruptions and enhance the user experience.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide daily technical support and troubleshoot hardware and software issues for users.</li>
<li >Install, configure, and maintain essential IT equipment including computers, printers, projectors, and smart boards.</li>
<li >Support school networks, email services, Microsoft 365 applications, and various educational systems.</li>
<li >Maintain accurate records of IT equipment, software licenses, and asset inventories.</li>
<li >Assist with technology requirements for classroom activities, examinations, and school events.</li>
<li >Ensure basic cybersecurity measures, data protection protocols, and regular system updates are implemented.</li>
<li >Manage and follow up on all IT support requests and incidents to ensure timely resolution.</li>
<li >Coordinate effectively with external IT vendors for specialized support or services when necessary.</li>
</ul> <h3 >Qualifications and Requirements</h3>
<ul >
<li >A minimum of <strong>2 to 5 years of experience</strong> in an IT support role.</li>
<li >Demonstrated ability to perform effectively under pressure.</li>
<li >Proven capability to provide professional and courteous support to users.</li>
</ul> <h3 >Work Setting</h3>
<p >This is a full-time position based in Jeddah, Makkah Province, within an educational environment. The role requires a hands-on approach to IT support, interacting directly with staff and students to resolve technical challenges.</p> <h3 >Application Information</h3>
<p >We invite qualified candidates to apply for this position. The salary for this role will be discussed during the interview process.</p>
Eunoia Tech Consultancy
Saudi - Eastern Province
<h3 >About the Role</h3>
<p >Eunoia Tech Consultancy is seeking an <strong >IT Project Coordinator</strong> to support a large-scale digital transformation project in Al Khobar. This full-time role involves coordinating project activities, tracking deliverables, and facilitating communication between the client and technology partners to ensure project progress aligns with scope, schedule, SLA, quality, and contractual requirements.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Coordinate daily project activities among Eunoia, technology partners, and the client.</li>
<li >Track project milestones, tasks, deliverables, and deadlines.</li>
<li >Follow up with technology partners and project teams on outstanding activities and deliverables.</li>
<li >Assist in monitoring project progress and highlight delays, risks, and dependencies.</li>
<li >Prepare and maintain project schedules, trackers, action logs, and status reports.</li>
<li >Coordinate project meetings, prepare agendas, and record meeting minutes and action items.</li>
<li >Follow up on assigned actions to ensure timely closure.</li>
<li >Coordinate requirements gathering, documentation, testing, UAT, and deployment activities.</li>
<li >Support coordination between business, technical, and operational teams.</li>
<li >Assist in monitoring SLA and service-related activities.</li>
<li >Maintain project documentation, reports, and relevant project records.</li>
<li >Support risk, issue, dependency, and change tracking.</li>
<li >Assist with project scope and change request documentation.</li>
<li >Coordinate activities between teams located in Bahrain and Saudi Arabia.</li>
<li >Support knowledge transfer, handover, and project closure activities.</li>
<li >Escalate significant project delays, issues, or risks to the Project Manager and Eunoia management.</li>
<li >Perform other project coordination and administrative activities as required.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in IT, Computer Science, Engineering, Project Management, or a related field.</li>
<li >2–5+ years of experience in IT project coordination, PMO, software implementation, IT operations, or a related field.</li>
<li >Experience supporting IT/software implementation or digital transformation projects.</li>
<li >Experience coordinating with technology vendors, partners, and external stakeholders.</li>
<li >Good understanding of software development and implementation processes.</li>
<li >Basic understanding of Cloud, APIs, Microservices, DevOps, and Cybersecurity concepts.</li>
<li >Understanding of Agile/Scrum methodologies and project management practices.</li>
<li >Familiarity with SLA, ITSM, risk, issue, and change management.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Strong organizational, coordination, and follow-up skills.</li>
<li >Excellent written and verbal communication skills.</li>
<li >Ability to understand technical discussions and coordinate effectively with technical and non-technical teams.</li>
<li >Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.</li>
<li >Strong attention to detail and ability to manage multiple activities simultaneously.</li>
</ul>
Saudi - Jeddah
<h3 >About the Role</h3>
<p >Tech First Gulf is seeking an <strong >Inside Sales Executive</strong> for IT Distribution. This full-time role is based in Makkah, specifically covering Jeddah and Makkah. The position focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Research and identify potential customers and business opportunities within target markets.</li>
<li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li>
<li >Identify key decision-makers within target organizations and initiate the sales process.</li>
<li >Develop and expand business within existing customer accounts while acquiring new customers.</li>
<li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li>
<li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li>
<li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li>
<li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li>
<li >Present product features, benefits, and value propositions to customers.</li>
<li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li>
<li >Build and maintain strong relationships with customers to ensure long-term business growth.</li>
<li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li>
<li >Provide regular sales reports and market feedback to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li>
<li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li>
<li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li>
<li >Proven ability to generate leads, qualify opportunities, and close sales.</li>
<li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li>
<li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li>
<li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Excellent verbal, written, presentation, and negotiation skills.</li>
<li >Strong objection handling, problem-solving, and customer relationship management abilities.</li>
<li >Well-organized with strong time management and multitasking skills.</li>
<li >Ability to prepare quotations, sales reports, and basic sales analysis.</li>
<li >Capable of performing basic mathematical calculations and pricing computations.</li>
<li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li>
</ul>
<h3 >Preferred Skills</h3>
<ul >
<li >Experience in IT Distribution, Value-Added Distribution (VAD), or technology channel sales.</li>
<li >Understanding of IT products, including hardware, software, networking, cloud solutions, cybersecurity, and enterprise technologies.</li>
<li >Strong account development and pipeline management skills.</li>
<li >Experience working with vendors, resellers, system integrators, and channel partners.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering the Jeddah and Makkah regions. The role requires an individual who can thrive in a dynamic, target-driven sales environment.</p>
شركه الشبكات الرقميه للاتصالات
Saudi - Al Damam
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث شركه الشبكات الرقميه للاتصالات عن <strong >مهندس تقنية معلومات</strong> للانضمام إلى فريقها في الدمام، المنطقة الشرقية. يركز هذا الدور بدوام كامل على دراسة احتياجات العملاء من الأجهزة الحاسوبية وبرمجياتها وتلبيتها، بالإضافة إلى تطوير وفحص وتركيب التجهيزات الحاسوبية والبرمجيات. يتضمن الدور أيضاً تشخيص أعطال التجهيزات والبرمجيات ومعالجتها، وإعداد الوثائق والتقارير المتخصصة. يتطلب الدور خبرة عملية تتراوح بين 2 إلى 5 سنوات في مجال ذي صلة.</p> <h3 >المهام والمسؤوليات</h3>
<ul >
<li >دراسة وتحليل احتياجات العملاء من الأجهزة الحاسوبية والبرمجيات، والعمل على تلبيتها بفعالية.</li>
<li >تطوير وفحص وتركيب التجهيزات الحاسوبية والبرمجيات، ومراقبة دورة تطوير البرمجيات.</li>
<li >تشخيص أعطال التجهيزات الحاسوبية والبرمجيات ومعالجتها، وتطوير برامج الصيانة الوقائية ومتابعة تنفيذها.</li>
<li >متابعة وتقييم عمليات جمع وتحليل البيانات، وتطوير الأساليب والأدوات المستخدمة في التحليل والتصميم بناءً على التقييم.</li>
<li >البحث المستمر عن أحدث وسائل وأدوات البرمجة والفحص والتركيب المناسبة.</li>
<li >تطوير أساليب وإجراءات العمل لمواكبة التطورات التقنية في المجال.</li>
<li >إعداد الوثائق والتقارير المتخصصة بالأعمال والمشروعات الهندسية، وتوضيح نسب تقدمها، وحفظها في قاعدة البيانات وفقاً للسياسات والإجراءات المعتمدة.</li>
</ul> <h3 >المؤهلات والخبرة المطلوبة</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال تقنية المعلومات أو دور مماثل.</li>
<li >معرفة قوية بمفاهيم الأجهزة الحاسوبية والبرمجيات وتطويرها وصيانتها.</li>
<li >القدرة على تحليل المشكلات التقنية وتقديم الحلول الفعالة.</li>
</ul> <h3 >المهارات الأساسية</h3>
<ul >
<li >مهارات تحليلية قوية لتقييم الاحتياجات وتطوير الحلول التقنية.</li>
<li >القدرة على تشخيص الأعطال التقنية وتقديم حلول عملية.</li>
<li >مهارات بحثية ممتازة لمواكبة أحدث التطورات في مجال تقنية المعلومات.</li>
<li >القدرة على إعداد وثائق وتقارير فنية واضحة وشاملة.</li>
<li >الالتزام بتطوير أساليب العمل ومواكبة التحديثات التقنية.</li>
</ul> <h3 >موقع العمل ونوع العقد</h3>
<p >هذه الوظيفة بدوام كامل ومقرها في <strong >الدمام، المنطقة الشرقية</strong>. الراتب الخاص بهذا الدور غير معلن.</p> <h3 >التقديم للوظيفة</h3>
<p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم. سيتم التواصل مع المرشحين المؤهلين لإجراء المزيد من الخطوات.</p></div>
Saudi - Jeddah
The Assistant Manager - Technology Procurement is responsible for managing the end-to-end procurement lifecycle for technology-related goods and services. The role partners with internal stakeholders to source IT solutions, negotiate with suppliers, ensure compliance with procurement policies, and deliver cost-effective commercial outcomes while supporting business objectives.<br><br>Key Responsibilities<br><br> Manage end-to-end procurement activities for IT hardware, software, cloud services, telecommunications, and professional services. Collaborate with business stakeholders to understand procurement requirements and develop sourcing strategies. Prepare and manage RFIs, RFPs, RFQs, bid evaluations, and supplier selection processes. Lead commercial negotiations, ensuring competitive pricing and favorable contractual terms. Coordinate contract reviews with Legal, Finance, and other relevant stakeholders. Build and maintain strong relationships with strategic technology vendors and suppliers. Monitor supplier performance and ensure compliance with SLAs, KPIs, and contractual obligations. Identify opportunities for cost optimization, value creation, and process improvements. Ensure procurement activities comply with company policies, governance requirements, and applicable regulations. Support budgeting, spend analysis, procurement reporting, and market benchmarking. Work closely with Finance to support purchase orders, invoice resolution, and budget tracking. Stay informed on technology market trends, licensing models, and supplier innovations<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Supply Chain, Procurement, Information Technology, or a related field. 4-5 years of experience in technology procurement, strategic sourcing, or IT vendor management. Experience procuring software, hardware, cloud services, Saa S, cybersecurity, and IT professional services. Strong knowledge of procurement methodologies, contract management, and sourcing best practices. Experience managing RFP/RFQ processes and commercial negotiations. Good understanding of software licensing models and cloud procurement. Strong analytical, negotiation, and stakeholder management skills. Excellent communication and presentation skills. Experience with ERP/procurement systems such as SAP Ariba, Oracle, or Coupa is preferred. Relevant certifications (e.g., CIPS, CPSM, CSCP) are an advantage
Saudi - Jeddah
Our subsidiary (SOOR) is seeking an IT Delivery, Specialist to support the planning, coordination, and successful delivery of IT projects and technology initiatives. You will work closely with cross-functional teams, vendors, and stakeholders to ensure projects are executed efficiently while maintaining high-quality standards and meeting business objectives.<br><br>Key Responsibilities<br><br>Support the delivery of IT projects and technical initiatives Coordinate implementation activities with internal teams and external vendors Track project milestones, risks, and deliverables Support project reporting and status updates Participate in project meetings and follow up on action items Assist in issue and risk management Support testing, deployment, and transition activities Maintain project documentation and records Ensure project activities align with organizational standards and timelines<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Information Technology, Computer Science, Computer Engineering, MIS, or a related field<br><br>Experience<br><br>3-5 years of experience in IT project delivery, project coordination, or a similar role Proven experience supporting IT projects from planning through implementation Experience working with cross-functional teams and external vendors<br><br>Skills & Competencies<br><br>Strong understanding of project management methodologies and best practices Excellent organizational and coordination skills Strong communication and stakeholder management abilities Ability to manage multiple priorities in a fast-paced environment Professional proficiency in English (written and spoken)<br><br>Job Location: Client Site.
Confidential
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li>Manage IT projects and oversee their execution from inception to delivery.</li><li>Prepare project plans, define scope, schedule, and required resources.</li><li>Monitor project progress and ensure adherence to timelines.</li><li>Coordinate between IT teams, vendors, and stakeholders.</li><li>Manage risks and issues related to projects and work on their resolution.</li><li>Track project budgets and associated costs.</li><li>Prepare regular reports on project status and completion rates.</li><li>Ensure project execution meets requirements and established standards.</li><li>Manage changes in project scope and assess their impact on time and cost.</li><li>Monitor testing, delivery, and ensure projects are closed appropriately.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's degree in Information Technology, Computer Science, Project Management, or a related field.</li><li>Practical experience in managing IT projects.</li><li>Good knowledge of project management methodologies such as <b>Agile and Waterfall</b>.</li><li>Experience in using project management and tracking tools.</li><li>Good knowledge of risk management, budgeting, and scheduling.</li><li>PMP or PRINCE2 certification preferred.</li><li>Proficiency in English.</li></ul><p><br></p></div>
ADDAR GROUP
Saudi - Riyadh
<p><span class="d7igm6 d7il6v"><a class="d7ihn4 d7il4v" href="https://www.linkedin.com/search/results/all/?keywords=%23hiring&origin=HASH_TAG_FROM_FEED"><span>#Hiring</span></a></span><span class="d7iljb d7il6v"> </span><span>IT Project Co-ordinator for Banking Client in Riyadh, KSA.</span><br>
<br>
<span>Must have Banking Domain Experience.</span><br>
<br>
<span>Required Skills & Experience</span><br>
<span>Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.</span><br>
<span>3–6 years of experience in IT Project Coordination, PMO, or Project Management Support.</span><br>
<span>Previous experience working in the</span><span class="d7iljb d7il6v"> </span><span>banking or financial services domain is mandatory</span><span>.</span><br>
<span>Good understanding of PMO frameworks, project governance, and project management methodologies.</span><br>
<span>Experience in preparing project reports, dashboards, project plans, RAID logs, and management presentations.</span><br>
<span>Familiarity with project management tools such as MS Project, Jira, Confluence, and MS Excel.</span><br>
<span>Strong coordination, communication, documentation, and stakeholder management skills.</span><br>
<span>Ability to manage multiple projects and follow up on deliverables across different teams.</span><br>
<span>PMP, CAPM, PRINCE2, or other project management certifications would be an advantage.</span><br>
<span>Exposure to banking IT projects, digital banking, core banking systems, payment systems, or regulatory/compliance initiatives.</span><br>
<span>Knowledge of Agile and Waterfall project management methodologies. </span><br>
<br>
<span>Kindly send CVs to</span><span class="d7iljb d7il6v"> </span><span class="d7igm6 d7il6v"><a class="d7ihn4 d7il4v" href="mailto:hr6@arab-house.com"><span>hr6@arab-house.com</span></a></span></p>
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