Field Representative Jobs

Application / Consultant Engineer – HVAC (VRF & CAC) B2B Sales Team | Jeddah, Saudi Arabia<br>Job Summary The Application / Consultant Engineer will support the specification and application of our HVAC solutions, including VRF and Commercial Air Conditioning (CAC) systems. Acting as the key technical interface between our products and the market, you will work closely with consultants, developers, contractors, and the sales team to ensure our solutions are specified into projects and technically supported throughout the entire project lifecycle.<br>Key Responsibilities Support the technical specification and application of VRF and CAC systems across projects Develop and maintain strong relationships with consultants, developers, and contractors to secure product specification Prepare technical proposals, product selections, and system design recommendations Provide ongoing technical support and guidance from design stage through to project completion Collaborate closely with the sales team to convert specifications into successful project wins Deliver product presentations, technical training, and site support as needed Stay updated on market trends, competitor products, and industry standards<br>Requirements Bachelor's degree in Mechanical Engineering, HVAC, or a related field Proven experience in HVAC application or consultancy, ideally with VRF and CAC systems Solid understanding of HVAC design principles and specification processes Strong network with consultants, contractors, and developers (preferred) Excellent communication, presentation, and relationship-building skills Fluency in English; Arabic is an advantage<br>Job Features Location: Jeddah, Saudi Arabia Department: B2B Sales Employment Type: Full-time Industry: HVAC / Electronics Distribution Reports to: Sales / Technical Manager

We are seeking an experienced Cloud Solution Architect to design and deliver secure, scalable, and enterprise-grade Microsoft Azure and Dynamics 365 solutions. The ideal candidate will have extensive experience in Azure architecture, cloud infrastructure, Microsoft Dynamics 365, and enterprise system integrations. Key Responsibilities Design enterprise cloud solutions using Microsoft Azure and Dynamics 365. Define cloud architecture, governance, security, and best practices. Architect integrations between Microsoft Dynamics 365 and enterprise applications. Design scalable cloud infrastructure and high-availability solutions. Lead cloud migration and modernization initiatives. Collaborate with business stakeholders, project managers, and technical teams. Review solution designs and ensure alignment with enterprise architecture standards. Provide technical leadership and mentoring to engineering teams. Optimize cloud performance, security, and cost efficiency. Stay current with Microsoft Azure technologies and industry best practices. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field.8+ years of experience in Microsoft Azure and Cloud Architecture. Strong experience with:Microsoft Azure Azure Architecture Azure Networking Azure Security Azure Identity (Microsoft Entra ID) Azure Integration Services Azure Functions Logic Apps API Management Microsoft Dynamics 365Experience designing enterprise cloud and hybrid architectures. Strong understanding of cloud governance, security, and disaster recovery. Microsoft Azure certifications (AZ-305, AZ-104, or equivalent) are highly preferred. Excellent communication and stakeholder management skills. Ability to work onsite in Saudi Arabia.

We are looking for an experienced L2/L3 Support Engineer to provide advanced technical support for Microsoft Dynamics 365 CRM environments. The ideal candidate will have strong troubleshooting skills, production support experience, and the ability to resolve complex technical issues while ensuring high system availability and performance. Key Responsibilities Provide Level 2 and Level 3 support for Microsoft Dynamics 365 CRM. Investigate, troubleshoot, and resolve application incidents and service requests. Perform Root Cause Analysis (RCA) and implement permanent solutions. Monitor system performance and ensure SLA compliance. Support production deployments, releases, and environment maintenance. Collaborate with developers and business teams to resolve functional and technical issues. Support integrations between Dynamics 365 CRM and enterprise applications. Maintain technical documentation, knowledge base articles, and support procedures. Participate in on-call support when required. Ensure high system availability and continuous service improvement. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field.4+ years of experience in Application Support or Microsoft Dynamics 365 CRM Support. Strong knowledge of Microsoft Dynamics 365 CRM. Experience with incident management and Root Cause Analysis (RCA). Experience working with SLAs and ITSM processes. Knowledge of SQL Server and CRM data troubleshooting. Experience with REST APIs and integrations is a plus. Excellent troubleshooting, communication, and analytical skills. Ability to work onsite in Saudi Arabia.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee the complete lifecycle of the fleet, from acquisition to disposal, ensuring optimal performance and cost-effectiveness.</li><li>Develop and implement fleet policies and procedures, ensuring compliance with all relevant regulations and industry best practices.</li><li>Manage vehicle maintenance and repair programs, minimizing downtime and maximizing vehicle lifespan through proactive strategies.</li><li>Monitor and analyze fleet performance metrics, identifying areas for improvement and implementing data-driven solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possesses a Bachelor's degree in Automotive Engineering, Logistics, or a related field; a Master's degree is a plus.</p></li><li><p>Has a minimum of 4 years of proven experience in fleet management, with a strong understanding of the transportation industry.</p></li><li><p>Demonstrates experience with various vehicle types, including cars, trucks, and specialized equipment; shows versatility in fleet management.</p></li></ul><p></p></section>

Eram Talent is seeking a highly competent and experienced HSE Coordinator to support drilling operations across onshore and offshore environments. The ideal candidate will be responsible for ensuring compliance with HSE standards, conducting inspections and audits, and promoting a strong safety culture across all operations.<br>Key Responsibilities<br><br>Ensure full compliance with company, client, and international HSE standards and regulations. Monitor and enforce safety practices across onshore and offshore drilling rigs. Conduct regular HSE inspections, audits, and risk assessments. Identify non-compliance issues and implement corrective and preventive actions. Support and monitor well control processes and drilling safety systems. Inspect and verify marine safety equipment and ensure compliance with SOLAS requirements. Oversee safety aspects of offshore operations, including safe helicopter movements. Lead and participate in incident investigations using methodologies such as Tap Root® or equivalent. Prepare detailed reports on safety performance, incidents, and audit findings. Provide HSE guidance and training to drilling crews, contractors, and stakeholders. Promote a proactive safety culture and continuous improvement in HSE practices.<br><br>Requirements<br><br>Bachelor's Degree in Engineering or related field. NEBOSH IGC certification (mandatory). Proven experience in onshore and offshore drilling operations within the oil & gas industry. Strong knowledge of well control processes and drilling equipment. Certification in incident investigation (Tap Root® or equivalent preferred). Familiarity with international standards such as API, ANSI, and OSHA. Good understanding of marine regulations, SOLAS, and offshore safety requirements.

Business Analyst (Microsoft Dynamics CRM)<br><br>Job Summary We are seeking an experienced Business Analyst to bridge business needs with technical CRM solutions. The successful candidate will gather and analyze business requirements, document functional specifications, collaborate with stakeholders, and support the implementation and optimization of Microsoft Dynamics 365 CRM solutions. Key Responsibilities Gather, analyze, and document business requirements from stakeholders. Conduct workshops and interviews to identify business needs and process improvements. Translate business requirements into functional specifications and user stories. Configure and validate CRM functionalities to meet business requirements. Collaborate with CRM developers and project managers throughout the implementation lifecycle. Perform gap analysis and recommend process improvements. Prepare Business Requirement Documents (BRDs), Functional Specifications (FSDs), and process flow diagrams. Support User Acceptance Testing (UAT), test planning, and issue resolution. Train end users and prepare user documentation. Ensure successful deployment and adoption of CRM solutions. Qualifications Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field. Minimum 5 years of experience as a Business Analyst. Hands-on experience with Microsoft Dynamics 365 CRM. Strong experience in requirements gathering and business process analysis. Excellent documentation and communication skills. Experience with Agile or Waterfall methodologies. Ability to work onsite within Saudi Arabia. Preferred Skills Experience with Power Platform. Knowledge of CRM customization capabilities. Microsoft Dynamics certifications are a plus<br>.

Required Qualifications & Experience Minimum of 15 years of experience in IT companies and System Integrators. Strong experience in Saudi market. Proven experience in managing sales teams, monitoring vendor performance, and developing sales personnel. A strong track record of consistently achieving annual sales quotas over multiple consecutive years. Strong and extensive relationships with clients in:Government entities Private sector Banking sector Large enterprises Experience in selling a wide range of technology solutions, including:Infrastructure solutions Software and application solutions Cloud and virtualization solutions Cybersecurity solutions (additional advantage) Digital transformation and business intelligence solutions Roles & Responsibilities Manage and develop the Central Region sales team and oversee achievement of their targets. Develop and implement the regional sales growth strategy. Manage the sales pipeline and control the full sales cycle. Enhance customer relationships and build long-term strategic partnerships. Measure performance, prepare periodic reports, and analyze sales results. Coordinate with presales and delivery teams to ensure successful project execution. Represent the company in meetings, presentations, and official events. Educational Qualifications Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field. Core Skills Strong leadership skills and the ability to motivate sales teams. Excellent communication skills and the ability to build strong relationships with clients & customers. Strong negotiation and closing skills. Deep understanding of the local market and government entities. Excellent analytical skills and the ability to prepare professional reports.

Oracle Overseas is looking for Mechatronics Engineer<br>Job Description / Responsibility Mechatronics engineers design, develop, and maintain intelligent electromechanical systems by integrating mechanical, electrical, and software components. Their core responsibilities include building automation solutions, developing robotic prototypes, and creating control systems System Design & Integration: Using CAD and simulation software to design mechanical parts, electrical circuits, and integrate sensors or actuators Automation & Robotics: Developing code (using PLCs, microcontrollers, or real-time software) to allow machines to operate autonomously or perform automated manufacturing tasks Prototyping & Testing: Building sample models, running diagnostic tests, and validating system performance against specific technical and safety parameters Troubleshooting & Optimization: Identifying faults, tuning controllers (like PID controllers), and optimizing machinery for better performance, safety, and cost reduction. Documentation & Collaboration: Drafting technical specifications, maintenance manuals, and collaborating closely with mechanical, electrical, and software engineering teams<br>Educational Requirements Diploma in Mechanical Experience Requirements1 to 3 year(s)<br>Additional Requirements Requirements & Qualifications:Education: Bachelor`s Degree in Mechatronics Engineering or a related engineering field. Experience: Fresh graduate or up to 1 year of relevant experience. Technical Skills:Basic knowledge of automation, PLCs (Programmable Logic Controllers), instrumentation, and control systems. Proficient in Microsoft Office applications (Word, Excel, Power Point). Soft Skills:Strong analytical and sharp problem-solving abilities. Good communication skills in English (written and verbal). Ability to work effectively both independently and collaboratively as part of a team.<br>Job Location Saudi Arabia Salary Tk. 99000 - 130000 (Monthly)

Executive Secretary | Financial Services | Riyadh The Company<br>We are NFSSC, a leading financial services organization headquartered in Riyadh, committed to excellence, integrity, and delivering exceptional service to our clients and stakeholders. Our success is built on professionalism, collaboration, and a culture of continuous improvement.<br>The Role / Opportunity<br>To provide high-level administrative and executive support to senior leadership, ensuring the smooth coordination of executive activities, effective internal and external communication, and accurate documentation across the organization. The role requires a proactive and highly organized professional who can manage multiple priorities, maintain confidentiality, and contribute to operational excellence within a fast-paced financial environment.<br>The candidate must meet the following criteria to be shortlisted:Bachelor's degree in Business Administration, Office Management, Executive Secretariat, English Language, or a related field. Minimum one year of professional experience as an Executive Secretary, Executive Assistant, or in a similar administrative role, preferably within financial companies or financial services organizations. Fluency in English (written and spoken) is mandatory. Proficiency in Arabic (written and spoken) is highly preferred. Advanced proficiency in Microsoft Office 365, including Outlook, Word, Excel, and Power Point. Exceptional written and verbal communication skills. Outstanding organizational, planning, and time management abilities. Ability to prioritize competing demands in a fast-paced corporate environment. Strong interpersonal and stakeholder management skills. High level of professionalism, discretion, integrity, and attention to detail.<br>Apply now by submitting your updated CV.

???? HIRING – INSTRUMENT FITTER | NSH SAUDI ARABIA | OIL & GAS PROJECTWe are hiring experienced Instrument Fitters for a leading Oil & Gas EPC Project with NSH Saudi Arabia. Position:???? Instrument Fitter Job Responsibilities:✔ Install, assemble, and fit instrument tubing, impulse lines, cable trays, and instrument supports.✔ Install and mount field instruments such as pressure, temperature, level, and flow transmitters.✔ Read and interpret P&IDs, hook-up drawings, isometric drawings, and instrumentation layouts.✔ Perform tubing bending, cutting, threading, and compression fitting installation.✔ Assist Instrument Technicians during calibration, loop checking, and commissioning activities.✔ Ensure installation complies with project specifications, quality standards, and HSE requirements.✔ Carry out maintenance and replacement of damaged instrument components.✔ Maintain proper housekeeping and follow site safety procedures at all times. Requirements:✅ 3–8 years of experience as an Instrument Fitter in Oil & Gas, Petrochemical, Refinery, or EPC projects.✅ Good knowledge of instrument installation and tubing works.✅ Ability to read engineering drawings and P&IDs.✅ Familiarity with Saudi Aramco standards is an added advantage.✅ Gulf experience preferred.???? Work Location: Saudi Arabia???? Client: NSH???? Industry: Oil & Gas???? Interested candidates can send their updated CV along with supporting documents at the earliest. Please mention "Instrument Fitter – NSH Saudi" in the subject line while applying.#Hiring #Saudi Arabia #Oil And Gas #Instrumentation #Instrument Fitter #NSH #EPC #Refinery Jobs #Petrochemical #Shutdown Jobs #Construction Jobs #Gulf Jobs #Saudi Jobs

Accountabilities:• Plan, execute, monitor, and close IT projects across software, infrastructure, and systems implementations.• Define project scope, objectives, deliverables, timelines, and technical requirements.• Collaborate with business stakeholders, developers, QA, infrastructure, and security teams• Track project progress, dependencies, risks, and issues; implement mitigation plans• Ensure adherence to SDLC, Agile, Scrum, or Waterfall methodologies as applicable• Manage vendor relationships and third-party integrations• Facilitate sprint planning, stand-ups, reviews, and retrospectives (for Agile teams)• Ensure quality assurance, testing, and change management processes are followed• Communicate project status, milestones, risks, and escalations to direct Programs and Projects Manager• Ensure documentation, knowledge transfer, and post-implementation support readiness• Strong understanding of IT systems, software development, and infrastructure• Experience managing Agile/Scrum and/or Waterfall projects• Excellent stakeholder communication and leadership skills• Strong risk management and problem-solving abilities• Proficiency with project management and collaboration tools (ITSM, ITIL, MS Project, Azure Dev Ops, ERP)• Ability to manage multiple IT projects simultaneously• Experience creating BRDs, FRDs, user stories, use cases, and process flows• Ability to perform data analysis and define business rules• Strong stakeholder management and negotiation skills• Ability to align business strategy with IT solutions• Familiarity with process modeling tools<br>Qualifications:• Bachelor’s degree in Information Technology, Computer Science, or related field• 3–8 years of experience managing IT projects• PMP, PRINCE2, Agile/Scrum, CBAP certification preferred• Experience working with cross-functional and distributed teams• Bilingual

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily site operations, ensuring that work is performed efficiently and adheres to safety regulations.</li><li>Coordinate with subcontractors and suppliers to maintain an organized workflow and timely material deliveries.</li><li>Conduct regular site inspections to monitor progress, quality, and compliance with project specifications.</li><li>Lead and motivate a team of workers, fostering a culture of teamwork and accountability on site.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of a high school diploma; a degree in construction management or a related field is preferred.</li><li>At least 5 years of hands-on experience in construction, with a strong understanding of various building techniques.</li><li>Certifications in safety management (e.g., OSHA) and first aid are essential for ensuring site safety.</li><li>Ideally, candidates should have experience in commercial or residential construction projects.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Supervise all warehousing activities and ensure operational efficiency.</p></li><li><p>Ensure compliance with safety procedures and oversee safety implementation on site.</p></li><li><p>Coordinate and monitor the receipt, order, assembly, and dispatch of goods.</p></li><li><p>Ensure proper documentation and recordkeeping in accordance with company standards.</p></li><li><p>Lead and train warehouse staff to ensure productivity and compliance with company policies.</p></li><li><p>Maintain communication between warehouse teams and management to report progress and issues.<br> </p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>University degree in the supply chain specialty or one of the engineering branches (electrical, mechanical, or equivalent).</p></li><li><p>Ability to work both inside and outside office environments.</p></li><li><p>Proficiency in English and Arabic languages.</p></li><li><p>Strong computer skills and experience with programs related to warehouse operations.</p></li><li><p>Must have an approved certificate in the field of safety.</p></li><li><p>Minimum of 5 years of experience.</p></li><li><p>Proficiency in the English and Arabic languages.</p></li></ul><p></p></section>

<p><p><br>Summary:<br>The Decontamination Supervisor is responsible for overseeing and managing the decontamination processes within a facility to ensure a safe and clean environment.<br><br>Job Responsibility:<br>- Supervise and coordinate decontamination procedures according to established standards and guidelines.<br>- Oversee the handling and disposal of hazardous materials in compliance with safety regulations.<br>- Train and educate staff on proper decontamination protocols and procedures.<br>- Inspect and maintain decontamination equipment to ensure proper functioning.<br>- Monitor and report on the effectiveness of decontamination processes and make recommendations for improvements.<br><br>Candidate Requirements:<br>- Bachelor\'s degree in a relevant field (e.g. environmental science, industrial hygiene).<br>- Proven experience in decontamination procedures and protocols.<br>- Strong knowledge of safety regulations and guidelines related to handling hazardous materials.<br>- Excellent leadership and communication skills.<br>- Attention to detail and strong problem-solving abilities.</p></p>

Job Purpose To support plant reliability by performing QA/QC inspections and executing Instrumentation & Control (I&C) maintenance activities, including preventive and corrective maintenance, in line with quality, safety, and operational standards. Key Responsibilities QA/QC & Inspections Conduct routine inspections of static equipment and monitor maintenance quality. Maintain inspection reports, equipment history, and documentation. Ensure compliance with quality standards and IMS (QMS, EMS, OHSAS). Assist in condition monitoring activities (vibration, temperature, performance tracking). Support review of contractor activities to ensure adherence to quality requirements. Instrumentation & Control Execute preventive and corrective maintenance of I&C systems. Assist in troubleshooting instrumentation issues to ensure smooth plant operations. Perform testing and validation of equipment after maintenance. Support maintenance planning and ensure timely completion of assigned tasks. Coordination & Reporting Coordinate with maintenance, operations, and QA teams for task execution. Maintain accurate maintenance logs and reports. Support spare parts tracking and basic inventory coordination. Health, Safety & Compliance Follow all HSE policies and ensure safe working practices. Ensure adherence to organizational procedures and quality standards. Qualifications & Experience Bachelor’s Degree in Mechanical Engineering, Instrumentation, or related field. Minimum 5 years of experience in QA/QC, maintenance, or I&C within power plant/utilities/industrial environment. Key Skills Basic QA/QC inspection knowledge Instrumentation & control maintenance Preventive maintenance understanding Problem-solving and troubleshooting Planning and coordination Strong communication and teamwork

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors

Oversee all accounting operations, including General Ledger, Accounts Payable, Accounts Receivable, Payroll, and Financial Reporting. Prepare monthly, quarterly, and annual financial statements and ensure timely completion of financial closing activities. Provide financial analysis, management reports, and recommendations to support strategic decision-making. Manage project accounting functions, including job costing, Work-in-Progress (WIP), revenue recognition, and project profitability analysis. Monitor project budgets against actual expenditures and report cost variances to management. Review and verify subcontractor payments, progress billings, retention balances, and contract variations. Ensure compliance with VAT regulations, taxation laws, accounting standards, and company policies. Establish and maintain effective internal controls and accurate financial documentation. Coordinate with internal and external auditors and ensure timely resolution of audit findings. Supervise monthly payroll processing and ensure accurate and timely salary payments through the Wage Protection System (WPS). Manage payroll-related provisions, including annual leave, air ticket entitlements, and End of Service (EOS) benefits. Monitor project cash flows, working capital requirements, and overall liquidity management. Manage company bank accounts, payment planning, fund utilization, and banking relationships. Lead, supervise, and develop accounting staff to ensure operational efficiency and professional growth. Improve accounting procedures, reporting systems, and financial processes to enhance accuracy, control, and efficiency.previous experience in contracting companies preferable to be in MEP field minimum 5 years experience as chief accounting able to work under pressure with small team members

The Job Summary The Call Center Agent serves as the first point of contact for customers, handling inquiries, and appointments. The role is responsible for delivering an exceptional customer experience through professional communication, efficient issue resolution, and accurate documentation across multiple channels including calls, email, and chat.<br><br>Technical / Job-Specific Competencies1Handle inbound and outbound customer interactions across calls, email, and chat channels in a professional and timely manner.2Provide accurate information regarding automotive products, vehicle services, warranties, parts, and promotions.3Assist customers in booking, modifying, and confirming service appointments with service centers.4Resolve customer complaints and inquiries efficiently, ensuring first contact resolution whenever possible.5Escalate complex issues to the relevant departments and ensure proper follow-up until closure.6Maintain accurate records of customer interactions, complaints, and resolutions in CRM systems.7Conduct follow-up communications to ensure customer satisfaction after service completion.8Coordinate with internal departments (service, parts, sales) to resolve customer requests.9Support sales initiatives by informing customers about offers, warranties, and additional services.10Ensure adherence to company policies, SOPs, quality standards, and performance KPIs.<br>The Job Profile1Educational Qualifications Diploma or Bachelor’s degree in Business Administration or related field is a plus 2Professional Certifications Call Center or CRM system training (preferred)3Experience0-1 years of experience in call center or customer service role4Essential Job Pre-Requisites Strong communication and interpersonal skills, Ability to work in shifts, Basic computer proficiency5Languages Proficiency English: Intermediate to Advanced (Required)

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors

Master Works is seeking a detail-oriented and analytical Quality Assurance Specialist to ensure the quality, reliability, and compliance of products, services, and business processes. The successful candidate will be responsible for developing and implementing quality standards, conducting inspections and audits, identifying areas for improvement, and ensuring adherence to company policies, industry regulations, and client requirements. You will work closely with cross-functional teams to drive continuous improvement initiatives, resolve quality-related issues, and maintain the highest standards of operational excellence and customer satisfaction.<br><br>Key Responsibilities<br><br>Develop, implement, and maintain quality assurance policies, procedures, and standards to ensure compliance with organizational and client requirements Conduct regular quality audits and process evaluations to identify non-conformities and opportunities for continuous improvement Monitor compliance with quality management systems, company policies, and applicable regulatory and industry standards Investigate quality-related issues, perform root cause analysis, and oversee the implementation of corrective and preventive actions (CAPA) Prepare quality reports, analyze performance metrics, and present findings and recommendations to management Collaborate with cross-functional teams to improve operational processes, enhance service quality, and support organizational excellence initiatives Support internal and external audits, provide quality awareness and training to employees, and promote a culture of quality, compliance, and continuous improvement<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field Minimum 3 years of experience in testing (preferred T24 system)<br><br>Job location: Client Site.