Female Nurse Jobs in Saudi
35636 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>A minimum of 3-5 years of experience in operations or supervisory roles, ideally within a relevant industry.</p></li><li><p>Certification in Lean Management or Six Sigma is a plus, demonstrating a commitment to operational excellence.</p></li><li><p>Experience in logistics, supply chain management, or manufacturing environments is highly valued.</p></li><li><p>Prior experience recruiting and hiring drivers is required, with a strong understanding of driver vetting and onboarding processes.</p></li><li><p>Experience working within a 3PL (third-party logistics) company is highly preferred.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.</li><li>A minimum of 3-5 years of experience in operations or supervisory roles, ideally within a relevant industry.</li><li>Certification in Lean Management or Six Sigma is a plus, demonstrating a commitment to operational excellence.</li><li>Experience in logistics, supply chain management, or manufacturing environments is highly valued.</li></ul><p></p></section>
Role Description This is a full-time, on-site Software Engineer role based in Riyadh with Saudi Aquaculture Systems Factory Company - SAQUA. The Software Engineer will design, develop, and maintain software solutions that support aquaculture operations, internal platforms, and business processes. Daily responsibilities include implementing back-end features and APIs, writing clean and maintainable code, conducting code reviews, and resolving technical issues. The role involves collaborating closely with cross-functional teams to understand requirements, translating them into technical specifications, and integrating software with hardware or external systems when needed. The Software Engineer will also participate in testing, performance optimization, documentation, and continuous improvement of development practices.<br>Qualifications<br> Strong foundation in Computer Science principles, including algorithms, data structures, and software design concepts. Proficiency in Software Development and Programming, with experience in at least one modern programming language (e.g., Java, C#, Python, or similar). Hands-on experience in Back-End Web Development, including building APIs, working with databases, and integrating with third-party services. Solid understanding and practical use of Object-Oriented Programming (OOP) in designing scalable and maintainable systems. Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Familiarity with version control systems (e.g., Git) and collaborative development workflows. Experience with testing practices (unit, integration, and system testing) and debugging techniques. Ability to work on-site in Riyadh, collaborate with diverse teams, manage time effectively, and adapt to evolving project requirements. Experience with cloud platforms, containerization, or Dev Ops tools is an advantage. Domain interest or experience in industrial, manufacturing, or aquaculture-related systems is a plus.
Role Description This is a full-time, on-site Software Engineer role based in Riyadh with Saudi Aquaculture Systems Factory Company - SAQUA. The Software Engineer will design, develop, and maintain software solutions that support aquaculture operations, internal platforms, and business processes. Daily responsibilities include implementing back-end features and APIs, writing clean and maintainable code, conducting code reviews, and resolving technical issues. The role involves collaborating closely with cross-functional teams to understand requirements, translating them into technical specifications, and integrating software with hardware or external systems when needed. The Software Engineer will also participate in testing, performance optimization, documentation, and continuous improvement of development practices.<br>Qualifications<br> Strong foundation in Computer Science principles, including algorithms, data structures, and software design concepts. Proficiency in Software Development and Programming, with experience in at least one modern programming language (e.g., Java, C#, Python, or similar). Hands-on experience in Back-End Web Development, including building APIs, working with databases, and integrating with third-party services. Solid understanding and practical use of Object-Oriented Programming (OOP) in designing scalable and maintainable systems. Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Familiarity with version control systems (e.g., Git) and collaborative development workflows. Experience with testing practices (unit, integration, and system testing) and debugging techniques. Ability to work on-site in Riyadh, collaborate with diverse teams, manage time effectively, and adapt to evolving project requirements. Experience with cloud platforms, containerization, or Dev Ops tools is an advantage. Domain interest or experience in industrial, manufacturing, or aquaculture-related systems is a plus.
Consultant, Medical Oncology King Faisal Specialist Hospital & Research Centre (Gen. Org.)
Healthcare & Medical
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of Medical Oncology, in accordance with the current medical staff bylaws, rules and regulations and the Hospital s policies and procedures.</p><p>Essential Responsibilities and Duties</p><ul><li>Clinical Responsibilities<ul><li>Provides high quality patient care in all aspects of Medical Oncology according to his/her approved clinical privileges.</li><li>Provides consultation (inpatient and emergency room) upon request and responds in a timely manner within the prescribed timeframe as outlined in the Hospital s policy.</li><li>Responsible for the timely completion, competencies, accuracy and legibility of the medical records.</li><li>Provides on-call service and ensures availability and response time within the prescribed timeframe in accordance with Hospital s policy.</li><li>Conducts daily morning rounds to identify patients ready for transfer/discharge. Ensures that transfer/discharge orders are written 24 hours prior to discharge/ transfer.</li><li>Performs any other clinical responsibilities related to the speciality, as assigned.</li></ul></li><li>Academic Responsibilities<ul><li>Provides orientation, bedside training and supervision to interns, residents and fellows as assigned.</li><li>Participates in Department s educational activities and training programs. Partakes in national and international medical conferences.</li><li>Maintains and enhances professional knowledge and continuing education requirements.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Graduation from an accredited medical school, completion of required period of training in specialty and/or subspecialty, with Arab or American Board certification, membership and/or fellowship status in the United Kingdom and/or Canada or their equivalent.</p><p>Experience Required Seven (7) Years of training in specialty or subspecialty plus postgraduate training experience must be equal to or exceed seven (7) years experience in the subspecialty.</p><p>Other Requirements(Certificates) N/A</p><p></p></section>
We are excited to announce multiple career opportunities in Saudi Arabia. If you are looking to take the next step in your professional journey and work on impactful projects within a dynamic and fast-growing environment, we would love to hear from you.<br>1. Project Manager Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 8 years in technology and software development, including at least 3 years of project management experience.<br>2. Senior Business Development Expert Qualification: Bachelor's degree in Engineering or an equivalent related discipline (postgraduate studies are preferred). Experience: Minimum of 5 years in business management and development, including at least 3 years of project management experience.<br>3. Systems Programmer / Systems Designer Qualification: Bachelor's degree in Information Systems Engineering or Computer Science. Experience: Minimum of 5 years in software design and information systems development.<br>4. Data Engineer Qualification: Bachelor's degree in Information Systems, Software Engineering, Data Science, or a related field. Experience: Minimum of 5 years in the field of Data Science.<br>5. Software Operator Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in application operations or software operations.<br>6. Web Designer Designer Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in website design.<br>Submission Details Work Location: Jeddah, Kingdom of Saudi Arabia<br>Please send your updated CV to jobs@diyarme.com.<br>Important Note: Kindly mention the job title in the email subject line to ensure your application is properly reviewed and considered.
We are excited to announce multiple career opportunities in Saudi Arabia. If you are looking to take the next step in your professional journey and work on impactful projects within a dynamic and fast-growing environment, we would love to hear from you.<br>1. Project Manager Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 8 years in technology and software development, including at least 3 years of project management experience.<br>2. Senior Business Development Expert Qualification: Bachelor's degree in Engineering or an equivalent related discipline (postgraduate studies are preferred). Experience: Minimum of 5 years in business management and development, including at least 3 years of project management experience.<br>3. Systems Programmer / Systems Designer Qualification: Bachelor's degree in Information Systems Engineering or Computer Science. Experience: Minimum of 5 years in software design and information systems development.<br>4. Data Engineer Qualification: Bachelor's degree in Information Systems, Software Engineering, Data Science, or a related field. Experience: Minimum of 5 years in the field of Data Science.<br>5. Software Operator Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in application operations or software operations.<br>6. Web Designer Designer Qualification: Bachelor's degree in Information Systems Engineering, Computer Science, or a related field. Experience: Minimum of 3 years in website design.<br>Submission Details Work Location: Jeddah, Kingdom of Saudi Arabia<br>Please send your updated CV to jobs@diyarme.com.<br>Important Note: Kindly mention the job title in the email subject line to ensure your application is properly reviewed and considered.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or GED equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated and detail-oriented Claims Specialist to support the review, assessment, and management of construction-related claims on infrastructure and building projects. The role involves analyzing contractor submissions related to extension of time (EOT), variations, and cost claims, ensuring compliance with contractual requirements, and maintaining accurate records and reports. The candidate will work closely with project teams, consultants, and contractors to identify risks, review claim documentation, and support the preparation of responses and recommendations. This position is ideal for professionals with solid experience in contracts, commercial functions, or claims who are looking to further develop their skills in claims evaluation within a structured project environment.</p><p>Review and analyze contractor claims including EOT, variations, and cost claims</p><p>Assist in evaluating entitlement and supporting documentation for claims submissions</p><p>Ensure claims comply with contract terms, conditions, and notice requirements (FIDIC or similar)</p><p>Maintain and update claims registers, logs, and tracking systems</p><p>Prepare summary reports on claims status, delays, and financial impact</p><p>Support development of responses to contractor claims and correspondence</p><p>Coordinate with contractors, consultants, and internal project stakeholders</p><p>Participate in claims and progress meetings and provide inputs on issues</p><p>Identify risks, inconsistencies, and gaps in claim submissions</p><p>Support senior team members in negotiation and dispute avoidance activities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Civil Engineering, Construction Management, Quantity Surveying, or related field</li><li>5 12 years of experience in construction projects with exposure to contracts or claims</li><li>Basic experience in handling EOT, variations, or claims documentation</li><li>Understanding of FIDIC or similar contract frameworks</li><li>Experience working on infrastructure or building projects in GCC preferred</li><li>Ability to review and interpret claims documents and contractual clauses</li><li>Strong analytical, communication, and coordination skills</li><li>Fluency in Arabic (spoken and written) with professional English skills</li><li>Familiarity with project reporting, documentation, and stakeholder coordination</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Summary</strong> Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of Pediatric Emergency Medicine, in accordance with the current medical staff bylaws, rules and regulations and the Hospital s policies and procedures. <strong>Essential Responsibilities and Duties</strong></p><ul><li><strong>Clinical Responsibilities</strong><ul><li>Provides high quality patient care in all aspects of Pediatric Emergency Medicine according to his/her approved clinical privileges.</li><li>Provides consultation (inpatient and emergency room) upon request and responds in a timely manner within the prescribed timeframe as outlined in the Hospital s policy.</li><li>Responsible for the timely completion, competencies, accuracy and legibility of the medical records.</li><li>Provides on-call service and ensures availability and response time within the prescribed timeframe in accordance with Hospital s policy.</li><li>Conducts daily morning rounds to identify patients ready for transfer/discharge. Ensures that transfer/discharge orders are written 24 hours prior to discharge/ transfer.</li><li>Performs any other clinical responsibilities related to the speciality, as assigned.</li></ul></li><li><strong>Academic Responsibilities</strong><ul><li>Provides orientation, bedside training and supervision to interns, residents and fellows as assigned.</li><li>Participates in Department s educational activities and training programs. Partakes in national and international medical conferences.</li><li>Maintains and enhances professional knowledge and continuing education requirements.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2> Graduation from an accredited medical school, completion of required period of training in speciality and/or subspecialty, with Arab or American Board certificate, membership and/or fellowship status in the United States and/or Canada or their equivalent. <h2>Experience</h2> Required Seven (7) years of training in specialty or subspecialty plus postgraduate training experience must be equal or to exceed seven (7) years experience in the subspecialty. <h2>Other Requirements(Certificates)</h2> NA<p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of Nephrology, in accordance with the current medical staff bylaws, rules and regulations and the Hospital s policies and procedures.</p><p>Essential Responsibilities and Duties</p><ul><li>Clinical Responsibilities<ul><li>Provides high quality patient care in all aspects of Nephrology according to his/her approved clinical privileges.</li><li>Provides consultation (inpatient and emergency room) upon request and responds in a timely manner within the prescribed timeframe as outlined in the Hospital s policy.</li><li>Responsible for the timely completion, competencies, accuracy and legibility of the medical records.</li><li>Provides on-call service and ensures availability and response time within the prescribed timeframe in accordance with Hospital s policy.</li><li>Conducts daily morning rounds to identify Patients ready for transfer/discharge. Ensures that transfer/discharge orders are written 24 hours prior to discharge/ transfer.</li><li>Performs any other clinical responsibilities related to the speciality, as assigned.</li></ul></li><li>Academic Responsibilities<ul><li>Provides orientation, bedside training and supervision to interns, residents and fellows as assigned.</li><li>Participates in Department s educational activities and training programs. Partakes in national and international medical conferences.</li><li>Maintains and enhances professional knowledge and continuing education requirements.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Graduation from an accredited medical school, completion of required period of training in specialty and/or subspecialty, with Arab or American Board certification, membership and/or fellowship status in the United Kingdom and/or Canada or their equivalent.</p><p>Experience Required Seven (7) Years of training in specialty or subspecialty plus postgraduate training experience must be equal to or exceed seven (7) years experience in the subspecialty.</p><p>Other Requirements(Certificates) N/A</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Summary<p>Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of Nephrology, in accordance with the current medical staff bylaws, rules and regulations and the Hospital’s policies and procedures.</p><br><br>Essential Responsibilities and Duties<br><p><b><span>*</span></b><b><span>Clinical Responsibilities</span></b></p><br><br><ul><li><span>Provides high quality patient care in all aspects of Nephrology according to his/her approved clinical privileges.</span></li><li><span>Provides consultation (inpatient and emergency room) upon request and responds in a timely manner within the prescribed timeframe as outlined in the Hospital’s policy. </span></li><li><span>Responsible for the timely completion, competencies, accuracy and legibility of the medical records.</span></li><li><span>Provides on-call service and ensures availability and response time within the prescribed timeframe in accordance with Hospital’s policy. </span></li><li><span>Conducts daily morning rounds to identify Patients ready for transfer/discharge. Ensures that transfer/discharge orders are written 24 hours prior to discharge/ transfer. </span></li><li><span>Performs any other clinical responsibilities related to the speciality, as assigned. </span></li></ul><p><b><b><span>*Academic Responsibilities</span></b></b></p><br><br><ul><li><span>Provides orientation, bedside training and supervision to interns, residents and fellows as assigned.</span></li><li><span>Participates in Department’s educational activities and training programs. Partakes in national and international medical conferences.</span></li><li><span>Maintains and enhances professional knowledge and continuing education requirements.</span></li></ul>Education<p><span>Graduation from an accredited medical school, completion of required period of training in specialty and/or subspecialty, with Arab or American Board certification, membership and/or fellowship status in the United Kingdom and/or Canada or their equivalent.</span></p><br><br>Experience Required<p><span>Seven (7) Years of training in specialty or subspecialty plus postgraduate training experience must be equal to or exceed seven (7) years’ experience in the subspecialty.</span></p><br><br>Other Requirements(Certificates)<p>N/A</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Eram Talent is seeking a skilled Industrial Hygiene Technician to join our team in Saudi Arabia. The Industrial Hygiene Technician will support the implementation and maintenance of industrial hygiene programs to ensure a safe and healthy work environment for all employees.</p><p><strong>Education and Certification:</strong> Diploma in Environmental Science, Natural Science, Chemistry Science, or higher. Occupational Hygiene and Safety Technician (OHST) certification or equivalent Knowledge and / or the ability to quickly learn OSHA and similar regulations and consensus standards governing industrial hygiene.</p><p><strong>Experience:</strong> At least 3 years of working experience in Industrial Hygiene function in a petrochemical, refining, fertilizer and/or chemical industry.</p><p><strong>Other Requirements:</strong> Knowledge and / or the ability to quickly learn conducting hazard identifications, PPE assessments, job safety analyses for work activities and industrial hygiene programs. Must be customer focused and results driven, with the ability to effectively collaborate and work with company and contractor personnel at various levels throughout the facility. Must have high levels of self-motivation and self-confidence. Good oral and written communication skills with proficiency in Microsoft Office computer applications.</p><p><strong>Skills:</strong> Knowledge and / or the ability to quickly learn using direct reading instrumentation such as sound level meters, sampling pumps, multi-gas monitors, Lux meters, and Photo-ionisation detectors (PIDs). Knowledge and/or ability to perform qualitative and quantitative hazard assessment.</p><p><strong>Abilities:</strong> Ability to work both independently and in a team environment Support the Industrial Hygienist with the implementation and execution of the Industrial Hygiene Program. Perform industrial hygiene surveys in the workplace, e.g. Heat Stress monitoring, Noise Surveys, Chemical exposure surveys, Lighting surveys, and Ergonomic studies. Ensure calibration and operability of all industrial hygiene instrumentation; maintain inventory of associated industrial hygiene sampling consumable materials. Prepare all industrial hygiene sampling media and ensure dispatch of samples to external analytical facilities. Supports implementation of Respiratory Protection Program including operation of breathing air compressor Conduct respirator fit testing and the associated record keeping. Conducts inspection/function test of respirators. Supports maintenance and calibration of multi-gas detectors. Provide day-to-day industrial hygiene support for Plant personnel & contractors, including participation in PPE assessments, job safety analyses and workplace hazard assessments. Participate in compliance audits, conduct formal audits on IH program</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma in Environmental Science, Natural Science, Chemistry Science, or higher.</li><li>Occupational Hygiene and Safety Technician (OHST) certification or equivalent</li><li>Knowledge and / or the ability to quickly learn OSHA and similar regulations and consensus standards governing industrial hygiene.</li><li>At least 3 years of working experience in Industrial Hygiene function in a petrochemical, refining, fertilizer and/or chemical industry.</li><li>Knowledge and / or the ability to quickly learn conducting hazard identifications, PPE assessments, job safety analyses for work activities and industrial hygiene programs.</li><li>Must be customer focused and results driven, with the ability to effectively collaborate and work with company and contractor personnel at various levels throughout the facility.</li><li>Must have high levels of self-motivation and self-confidence.</li><li>Good oral and written communication skills with proficiency in Microsoft Office computer applications.</li><li>Knowledge and / or the ability to quickly learn using direct reading instrumentation such as sound level meters, sampling pumps, multi-gas monitors, Lux meters, and Photo-ionisation detectors (PIDs).</li><li>Knowledge and/or ability to perform qualitative and quantitative hazard assessment.</li><li>Ability to work both independently and in a team environment</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Summary<p>Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of Intensivist, in accordance with the current medical staff bylaws, rules and regulations and the Hospital’s policies and procedures.</p><br><br>Essential Responsibilities and Duties<br><p><b><span>*</span></b><b><span>Clinical Responsibilities</span></b></p><br><br><ul><li><span>Provides high quality patient care in all aspects of Intensivist, according to his/her approved clinical privileges.</span></li><li><span>Provides consultation (inpatient and emergency room) upon request and responds in a timely manner within the prescribed timeframe as outlined in the Hospital’s policy. </span></li><li><span>Responsible for the timely completion, competencies, accuracy and legibility of the medical records.</span></li><li><span>Provides on-call service and ensures availability and response time within the prescribed timeframe in accordance with Hospital’s policy. </span></li><li><span>Conducts daily morning rounds to identify patients ready for transfer/discharge. Ensures that transfer/discharge orders are written 24 hours prior to discharge/ transfer. </span></li><li><span>Performs any other clinical responsibilities related to the specialty, as assigned. </span></li></ul><p><b><b><span>*Academic Responsibilities</span></b></b></p><br><br><ul><li><span>Provides orientation, bedside training and supervision to interns, residents and fellows as assigned.</span></li><li><span>Participates in Department’s educational activities and training programs. Partakes in national and international medical conferences.</span></li><li><span>Maintains and enhances professional knowledge and continuing education requirements.</span></li></ul>Education<br><p>Graduation from an accredited medical school, completion of required period of training in specialty and/or subspecialty, with Arab or American Board certification, membership and/or fellowship status in the United Kingdom and/or Canada or their equivalent.</p><br><br>Experience Required<p>Seven (7) Years of training in specialty or subspecialty plus postgraduate training experience must be equal to or exceed seven (7) years’ experience in the subspecialty.</p><br><br>Other Requirements(Certificates)<br><p><span>NA</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">SRG (Saeed Raddad Group) is seeking a <strong style="font-weight:700;">Contracts Advisor</strong> to join their team in <strong style="font-weight:700;">Dhahran</strong>. This full-time position supports an SMP Opportunity with Saudi Aramco and involves leading a Contracts Administration Group while serving as the Contract Proponent representative.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead a Contracts Administration Group, providing work direction to 4 to 8 employees.</li>
<li style="margin:0 0 6px;">Act as the Contract Proponent representative in the development and administration of contracts.</li>
<li style="margin:0 0 6px;">Initiate guidelines, coordinate activities, and provide technical expertise to ensure proper and timely contract development, maintenance, and administration.</li>
<li style="margin:0 0 6px;">Maintain conformity to corporate contracting policies and procedures and meet proponent technical/operational requirements cost-effectively.</li>
<li style="margin:0 0 6px;">Receive general direction from the Division Head or Supervisor of a Contracts Administration Unit.</li>
<li style="margin:0 0 6px;">Recommend approvals based on technical requirements and contract administration experience.</li>
<li style="margin:0 0 6px;">Engage daily with line and staff supervisory personnel, the Contracting Department, Functional Review organizations (financial and legal), or Government Affairs concerning contract requirements, plans, and implementation.</li>
<li style="margin:0 0 6px;">Provide frequent status reports and update service requirements.</li>
<li style="margin:0 0 6px;">Engage weekly or more frequently with senior management of large international or multinational corporations to negotiate contract terms, settle claims, determine technical qualification of bidders, develop scopes of service, and provisions for payment, or other contract interpretation and clarification.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree in Business Administration, Law, Engineering, Finance, Supply Chain Management, or a related field (including MIS).</li>
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">12 years of experience</strong> in the petroleum or related industry, with experience in an operational area.</li>
<li style="margin:0 0 6px;">At least 3 years of progressively responsible work or contact with auditing, accounting, and contracting techniques and procedures is desirable.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Knowledge</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">In-depth understanding of contract lifecycle management, from initiation and scope definition to execution and close-out.</li>
<li style="margin:0 0 6px;">Familiarity with different contract types, including lump-sum, unit-price, and time-and-materials agreements.</li>
<li style="margin:0 0 6px;">Knowledge of corporate governance frameworks and internal procurement procedures.</li>
<li style="margin:0 0 6px;">Ability to prepare, review, and coordinate contract documentation through internal approval and execution workflows.</li>
<li style="margin:0 0 6px;">Experience in contract administration, including performance monitoring, compliance tracking, and change control management.</li>
<li style="margin:0 0 6px;">Proficiency in generating detailed reports, charts, summaries, and presentations to support budgeting, forecasting, and decision-making processes.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Certifications and Training</h3>
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<li style="margin:0 0 6px;">Certified in Contract Management (*, CCCM, CPCM).</li>
<li style="margin:0 0 6px;">Professional certification in Procurement or Project Management (*, PMP).</li>
<li style="margin:0 0 6px;">Completion of legal or business training programs related to contract law, commercial negotiations, or risk assessment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Schedule and Compensation</h3>
<p style="margin:0 0 12px; ************;">This full-time role operates on a <strong style="font-weight:700;">5x8 work schedule</strong>. SRG offers a <strong style="font-weight:700;">competitive basic salary plus overbase</strong> for this position.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Four Points is seeking a <strong style="font-weight:700;">Full-time Laundry Attendant</strong> to join its team in Jeddah. This role is suitable for individuals with <strong style="font-weight:700;">0-1 years of experience</strong>, focusing on the efficient and professional handling of laundry operations within the establishment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Position Summary</h3>
<p style="margin:0 0 12px; ************;">The Laundry Attendant is responsible for the comprehensive management of laundry processes, ensuring all items are cleaned, maintained, and prepared according to established standards. This includes operating machinery, identifying item conditions, and maintaining cleanliness throughout the laundry area.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Operate and monitor washing, dry cleaning, and drying machinery, including adding necessary chemicals and cleaning lint traps.</li>
<li style="margin:0 0 6px;">Identify stained or damaged items and determine appropriate action for repair, spot treatment, rewash, or discard.</li>
<li style="margin:0 0 6px;">Inspect the cleanliness of articles removed from machines and place them in clean linen carts.</li>
<li style="margin:0 0 6px;">Set dryers to designated times and temperatures based on fabric types contained in each load.</li>
<li style="margin:0 0 6px;">Remove lint and debris from dryer screens, dry cleaning filters, and drain traps after each load.</li>
<li style="margin:0 0 6px;">Fold cleaned articles to designated sizes, either by hand or using a folding machine.</li>
<li style="margin:0 0 6px;">Maintain accurate records of laundered items.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Workplace Standards and Collaboration</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Adhere to all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to management; complete required safety training and certifications.</li>
<li style="margin:0 0 6px;">Comply with all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li>
<li style="margin:0 0 6px;">Develop and maintain positive working relationships with colleagues; support the team in achieving common goals; listen and respond appropriately to concerns of other employees.</li>
<li style="margin:0 0 6px;">Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</li>
<li style="margin:0 0 6px;">Visually inspect tools, equipment, or machines to identify defects.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Physical Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ability to stand, sit, or walk for extended periods or an entire work shift.</li>
<li style="margin:0 0 6px;">Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance.</li>
<li style="margin:0 0 6px;">Ability to move through narrow, confined, or elevated spaces.</li>
<li style="margin:0 0 6px;">Ability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.</li>
<li style="margin:0 0 6px;">Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
<li style="margin:0 0 6px;">Perform other reasonable job duties as requested by Supervisors.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">We invite qualified candidates to apply for this position and contribute to our team in Jeddah.</p>
<h2 style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;">Sales Representative – Aluminum and Glass</h2><div><br></div><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;">Required <strong>Sales Representative specializing in Aluminum or Glass</strong> to work for an aluminum and glass facades factory in Makkah Al-Mukarramah.</p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><br></p><h3 style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;">Tasks and Responsibilities</h3><div><br></div><ul style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><li><p>Search for new customers and sales opportunities.</p></li><li><p>Continuous communication with current and potential customers.</p></li><li><p>Conduct field visits to customers.</p></li><li><p>Marketing and selling aluminum and glass products and works.</p></li><li><p>Understand customer needs and identify the appropriate solution in coordination with the technical department.</p></li><li><p>Prepare and follow up on price quotations.</p></li><li><p>Negotiate with customers and close deals.</p></li><li><p>Follow up with the customer from the beginning of communication until the sale is completed.</p></li><li><p>Build long-term relationships with customers.</p></li><li><p>Continuously attract new customers.</p></li><li><p>Achieve monthly sales targets.</p></li><li><p>Prepare periodic reports on visits, potential customers, price quotations, and sales.</p></li><li><p>Monitor the market, prices, competitors, and new opportunities in the field of aluminum and glass.</p><p><br></p></li></ul><h3 style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;">Conditions and Requirements</h3><div><br></div><ul style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><li><p><strong>At least 5 years of experience in aluminum or glass sales.</strong></p></li><li><p>Actual and direct experience in the same field is required.</p></li><li><p>General sales or contracting experience only, without actual experience in selling aluminum or glass, will not be accepted.</p></li><li><p>Good knowledge of aluminum and glass products, systems, and glass facades.</p></li><li><p>Experience in dealing with customers and preparing and following up on price quotations.</p></li><li><p>Strong skills in communication, negotiation, persuasion, and closing deals.</p></li><li><p>Ability to attract new customers and achieve sales goals.</p></li><li><p><strong>Valid driver's license.</strong></p></li><li><p>Willingness to make field visits and meet customers.</p></li><li><p>Preference will be given to those with good knowledge of the aluminum and glass market in Makkah and Jeddah.</p></li></ul><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"> <strong>Work Location:</strong> Makkah Al-Mukarramah – Hira Industrial Complex.</p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><strong>Please apply only if you have at least 5 years of actual previous experience in aluminum or glass sales.</strong></p><h3 style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;">Application Questions</h3><div><br></div><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><strong>1. How many years of actual experience do you have in aluminum or glass sales?</strong></p><ul style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><li><p>Less than 3 years</p></li><li><p>3 to less than 5 years</p></li><li><p>5 years or more</p></li></ul><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><strong>2. In which field do you have actual sales experience?</strong></p><ul style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><li><p>Aluminum</p></li><li><p>Glass and glass facades</p></li><li><p>Aluminum and glass together</p></li></ul><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><strong>3. Do you have a valid driver's license?</strong></p><ul style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><li><p>Yes</p></li><li><p>No</p></li></ul><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><strong>4. Mention the most prominent aluminum or glass products or works you have previously sold.</strong></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); text-align: start;"><strong>5. Mention an example of a project or deal you previously closed in the field of aluminum or glass.</strong></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for structuring, managing and negotiating contracts including Dispute Resolution ensuring that the contractual and governmental rules and regulations are observed and met.</p><p>Essential Responsibilities and Duties</p><ol><li>Coordinates with concerned departments, prepares, issues, and manages bid tendering process including development of specifications.</li><li>Ensures effective communications between parties, ensures legal requirements are met, assists with determining contract completion dates, ensures that documents are prepared and correct, and analyzes bid from a technical and cost perspective .</li><li>Structures and prepares contracts. Participates in bid evaluation and review of contract proposals, implementation, and contract acceptance.</li><li>Recommends contract changes. Ensures implementation of changes in accordance with terms and conditions.</li><li>Evaluates contractors' performance and coordinates review of contractors' performance with concerned departments.</li><li>Reviews contract problems and disputes and makes recommendations for problem and dispute resolution through the Director. Recommends approval or payments to contractors when contract obligations are met.</li><li>Performs site inspections and acceptance of projects in conjunction with concerned departments. Ensures preparation of legal documentation required.</li><li>Participates with budgeting personnel in discussions with Ministry of Finance regarding budget requests.</li><li>Prepares and presents financial information requested for budget preparation. Monitors contracts funding requirements.</li><li>Coordinates and liaises with Legal Affairs Department in court cases brought by the Hospital or against the Hospital regarding contract obligations or requirements.</li><li>Responsible for following up on all bank guarantees and bonds with concerned parties.</li><li>Maintains documentation regarding governmental regulations, revised instructions of governmental agencies, or Hospital regulations regarding contracts.</li><li>Develops, maintains and keeps current all contract documentation and all related policies and processes in a concise, organized manner.</li><li>Performs day-to-day contract administration duties such as facilitating and negotiating modifications, leading the identification and resolution of any actual or potential contract and/or risk issues.</li><li>Works closely with concerned departments within the hospital to develop internal policies and procedures for the acquisition of hospital services, supplies, equipment and projects from different vendors, suppliers and I or contractors.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Master's or Bachelor's Degree in Business Administration, Accountancy, Law, or related discipline is required.</p><h2>Experience</h2><p>Required Grade 11:Five (5) years of related experience with a Master's, or seven (7) years of related experience with Bachelor's Degree is required.</p><p>Grade 12:Seven (7) years of related experience with Master s, or nine (9) years with Bachelor s Degree is required.</p><h2>Other Requirements(Certificates)</h2><p>N/A</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Would you like to work for a rapidly growing international healthcare company? Do you consider you have the right experience for Senior Sales Representative Capital? If yes, then send us your resume and enter the recruitment process right away! We would like to offer you the position of Sr Sales Representative. The Sr Sales Representative will report to Capital Leader KSA, and will support the sales team within an assigned territory with new equipment installations, equipment troubleshooting and maintenance, demo inventory setup and customer in-service. Responsibilities may include the following and other duties may be assigned:</p><p>Promote and sell Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Develop, build, and strengthen long-term relationships with stakeholders including distributors and healthcare professionals. Pursue leads, assess needs and provide product services to maximize the benefits derived from Medtronic's products and/or services. Promote and establish education of the company's products and/or services. Communicate customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D (Research and Development), Operations and Marketing. Find different and innovative solutions in-line with market dynamics through Conducting hybrid interaction models including virtual and/or physical communications to accommodate Healthcare professionals (HCPs) and market needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree required; preference will be given to candidates with a Medical, Clinical, Biomedical Engineering, or related Life Sciences background.</li><li>Minimum of 2 years of Capital Equipment experience, in addition to 2 years of clinical, medical device, or healthcare sales experience.</li><li>Experience in Neurosurgery, Spine, Navigation, Operating Room (OR), or related clinical environments is highly preferred.</li><li>Strong understanding of clinical workflows and hospital environments.</li><li>Willingness to travel extensively and provide on-site customer support and training.</li><li>Professional presence with the ability to effectively engage healthcare professionals and key stakeholders.</li></ul><p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p><p></p></section>
<p>Job Overview We are seeking a professional, friendly, and dependable Customer Service Specialist to join our team in a fully remote capacity. The successful candidate will serve as an important point of contact for customers, providing timely assistance, resolving questions and concerns, maintaining accurate customer records, and ensuring every interaction reflects a high standard of service. The ideal candidate is an excellent communicator who is patient, organized, solution-focused, and comfortable assisting customers through email, phone, live chat, and other digital communication channels . You should be able to work independently, manage multiple customer requests, and remain professional when handling challenging situations.</p><p><b>Key Responsibilities</b></p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer questions through email, telephone, live chat, and other approved communication channels.</li><li>Provide accurate information regarding products, services, accounts, orders, company policies, and procedures.</li><li>Listen carefully to customer concerns and identify appropriate solutions.</li><li>Resolve routine customer complaints and service issues efficiently.</li><li>Escalate complex or sensitive cases to the appropriate department or supervisor.</li><li>Follow up with customers when necessary to ensure issues have been successfully resolved.</li><li>Maintain a friendly, respectful, and professional approach during every customer interaction.</li><li>Assist customers with account-related questions and basic troubleshooting.</li><li>Guide customers through company processes, online services, forms, or account procedures.</li><li>Help create a positive customer experience that encourages satisfaction and long-term loyalty.</li></ul><p>Email & Live Chat Support</p><ul><li>Monitor customer service inboxes and respond to incoming inquiries.</li><li>Manage multiple live-chat conversations while maintaining accuracy and professionalism.</li><li>Draft clear, concise, and helpful written responses.</li><li>Use approved templates when appropriate while personalizing responses to the customer's situation.</li><li>Maintain appropriate response times according to company service standards.</li><li>Route requests to other departments when specialized assistance is required.</li></ul><p>Customer Records & Data Entry</p><ul><li>Accurately document customer interactions in CRM or customer-management systems.</li><li>Create and update customer profiles and account information.</li><li>Record complaints, requests, resolutions, and follow-up actions.</li><li>Verify customer information before making authorized account changes.</li><li>Maintain complete and accurate service records.</li><li>Identify incorrect or incomplete customer information and update records when appropriate.</li><li>Protect customer information and maintain confidentiality at all times.</li></ul><p>Order & Account Support</p><p>Depending on business requirements, responsibilities may include:</p><ul><li>Assisting customers with order questions.</li><li>Providing order and delivery status information.</li><li>Processing authorized cancellations, returns, or exchanges.</li><li>Helping customers understand billing or invoice information.</li><li>Updating customer contact or account information.</li><li>Coordinating with operations, sales, billing, or fulfillment teams to resolve customer concerns.</li><li>Following established procedures for refunds, credits, or account adjustments.</li></ul><p>Key Competencies</p><ul><li>Communication: Communicates clearly, professionally, and respectfully with customers and colleagues.</li><li>Customer Focus: Demonstrates a genuine commitment to understanding customer needs and providing effective assistance.</li><li>Problem Solving: Evaluates customer concerns and identifies practical solutions within company guidelines.</li><li>Patience: Maintains professionalism when working with frustrated, confused, or dissatisfied customers.</li><li>Attention to Detail: Accurately records customer information and follows procedures carefully.</li><li>Time Management: Prioritizes inquiries effectively and maintains appropriate response times.</li><li>Adaptability: Learns new products, software, policies, and processes quickly.</li><li>Teamwork: Collaborates with other departments to resolve customer concerns.</li><li>Confidentiality: Handles customer and company information responsibly and securely.</li></ul><p>Typical Daily Activities</p><p>A typical workday may include reviewing incoming customer inquiries, answering emails, responding to live chats, handling telephone calls, updating customer accounts, investigating service issues, documenting conversations, following up on unresolved cases, and communicating with internal departments. The Customer Service Specialist may also participate in virtual team meetings, complete training activities, review updates to company policies or products, and provide feedback about recurring customer concerns.</p><p>Remote Work Requirements</p><p>Candidates should have:</p><ul><li>Reliable high-speed internet access.</li><li>A dependable computer suitable for remote customer service work.</li><li>A professional and reasonably quiet workspace.</li><li>Ability to participate in telephone and video meetings.</li><li>Reliable access to company communication systems during scheduled working hours.</li><li>Ability to maintain customer confidentiality while working remotely.</li><li>A headset or other communication equipment where required.</li><li>Additional equipment may be provided depending on company policy.</li></ul><p>Performance Expectations</p><p>Performance may be evaluated based on:</p><ul><li>Customer satisfaction.</li><li>Quality and accuracy of customer interactions.</li><li>Response and resolution times.</li><li>Number of inquiries successfully handled.</li><li>First-contact resolution where applicable.</li><li>Attendance and schedule adherence.</li><li>Accuracy of customer records.</li><li>Compliance with company policies and procedures.</li><li>Professional communication.</li><li>Effective escalation of complex customer issues.</li></ul><p>The emphasis should remain on delivering accurate, helpful, and professional customer service , rather than simply completing the highest possible number of interactions.</p><p>Working Hours</p><p>This is a remote position. Working hours may vary depending on business requirements and customer-support coverage. Candidates may be required to work:</p><ul><li>Full-time or part-time schedules.</li><li>Day or evening shifts.</li><li>Weekends or holidays where applicable.</li><li>Specific time-zone coverage depending on customer locations.</li><li>Exact scheduling requirements will be discussed during the hiring process.</li></ul><p>What We Offer</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with the following is beneficial: CRM and customer-support software. Live-chat platforms. Email ticketing systems. Microsoft Office. Google Workspace. Order-management systems. E-commerce customer support. Call center or contact center environments. Basic technical troubleshooting. Customer complaint resolution. Remote collaboration platforms such as Microsoft Teams, Zoom, or Slack.</li></ul>
<p>Job Overview We are seeking a professional, friendly, and dependable Customer Service Specialist to join our team in a fully remote capacity. The successful candidate will serve as an important point of contact for customers, providing timely assistance, resolving questions and concerns, maintaining accurate customer records, and ensuring every interaction reflects a high standard of service. The ideal candidate is an excellent communicator who is patient, organized, solution-focused, and comfortable assisting customers through email, phone, live chat, and other digital communication channels . You should be able to work independently, manage multiple customer requests, and remain professional when handling challenging situations.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer questions through email, telephone, live chat, and other approved communication channels.</li><li>Provide accurate information regarding products, services, accounts, orders, company policies, and procedures.</li><li>Listen carefully to customer concerns and identify appropriate solutions.</li><li>Resolve routine customer complaints and service issues efficiently.</li><li>Escalate complex or sensitive cases to the appropriate department or supervisor.</li><li>Follow up with customers when necessary to ensure issues have been successfully resolved.</li><li>Maintain a friendly, respectful, and professional approach during every customer interaction.</li><li>Assist customers with account-related questions and basic troubleshooting.</li><li>Guide customers through company processes, online services, forms, or account procedures.</li><li>Help create a positive customer experience that encourages satisfaction and long-term loyalty.</li></ul><p>Email & Live Chat Support</p><ul><li>Monitor customer service inboxes and respond to incoming inquiries.</li><li>Manage multiple live-chat conversations while maintaining accuracy and professionalism.</li><li>Draft clear, concise, and helpful written responses.</li><li>Use approved templates when appropriate while personalizing responses to the customer's situation.</li><li>Maintain appropriate response times according to company service standards.</li><li>Route requests to other departments when specialized assistance is required.</li></ul><p>Customer Records & Data Entry</p><ul><li>Accurately document customer interactions in CRM or customer-management systems.</li><li>Create and update customer profiles and account information.</li><li>Record complaints, requests, resolutions, and follow-up actions.</li><li>Verify customer information before making authorized account changes.</li><li>Maintain complete and accurate service records.</li><li>Identify incorrect or incomplete customer information and update records when appropriate.</li><li>Protect customer information and maintain confidentiality at all times.</li></ul><p>Order & Account Support</p><p>Depending on business requirements, responsibilities may include:</p><ul><li>Assisting customers with order questions.</li><li>Providing order and delivery status information.</li><li>Processing authorized cancellations, returns, or exchanges.</li><li>Helping customers understand billing or invoice information.</li><li>Updating customer contact or account information.</li><li>Coordinating with operations, sales, billing, or fulfillment teams to resolve customer concerns.</li><li>Following established procedures for refunds, credits, or account adjustments.</li></ul><p>Key Competencies</p><ul><li>Communication: Communicates clearly, professionally, and respectfully with customers and colleagues.</li><li>Customer Focus: Demonstrates a genuine commitment to understanding customer needs and providing effective assistance.</li><li>Problem Solving: Evaluates customer concerns and identifies practical solutions within company guidelines.</li><li>Patience: Maintains professionalism when working with frustrated, confused, or dissatisfied customers.</li><li>Attention to Detail: Accurately records customer information and follows procedures carefully.</li><li>Time Management: Prioritizes inquiries effectively and maintains appropriate response times.</li><li>Adaptability: Learns new products, software, policies, and processes quickly.</li><li>Teamwork: Collaborates with other departments to resolve customer concerns.</li><li>Confidentiality: Handles customer and company information responsibly and securely.</li></ul><p>Typical Daily Activities</p><p>A typical workday may include reviewing incoming customer inquiries, answering emails, responding to live chats, handling telephone calls, updating customer accounts, investigating service issues, documenting conversations, following up on unresolved cases, and communicating with internal departments. The Customer Service Specialist may also participate in virtual team meetings, complete training activities, review updates to company policies or products, and provide feedback about recurring customer concerns.</p><p>Remote Work Requirements</p><p>Candidates should have:</p><ul><li>Reliable high-speed internet access.</li><li>A dependable computer suitable for remote customer service work.</li><li>A professional and reasonably quiet workspace.</li><li>Ability to participate in telephone and video meetings.</li><li>Reliable access to company communication systems during scheduled working hours.</li><li>Ability to maintain customer confidentiality while working remotely.</li><li>A headset or other communication equipment where required.</li></ul><p>Additional equipment may be provided depending on company policy.</p><p>Performance Expectations</p><p>Performance may be evaluated based on:</p><ul><li>Customer satisfaction.</li><li>Quality and accuracy of customer interactions.</li><li>Response and resolution times.</li><li>Number of inquiries successfully handled.</li><li>First-contact resolution where applicable.</li><li>Attendance and schedule adherence.</li><li>Accuracy of customer records.</li><li>Compliance with company policies and procedures.</li><li>Professional communication.</li><li>Effective escalation of complex customer issues.</li></ul><p>The emphasis should remain on delivering accurate, helpful, and professional customer service , rather than simply completing the highest possible number of interactions.</p><p>Working Hours</p><p>This is a remote position. Working hours may vary depending on business requirements and customer-support coverage. Candidates may be required to work:</p><ul><li>Full-time or part-time schedules.</li><li>Day or evening shifts.</li><li>Weekends or holidays where applicable.</li><li>Specific time-zone coverage depending on customer locations.</li></ul><p>Exact scheduling requirements will be discussed during the hiring process.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with the following is beneficial: CRM and customer-support software. Live-chat platforms. Email ticketing systems. Microsoft Office. Google Workspace. Order-management systems. E-commerce customer support. Call center or contact center environments. Basic technical troubleshooting. Customer complaint resolution. Remote collaboration platforms such as Microsoft Teams, Zoom, or Slack.</li></ul>