Doorman Jobs
1948 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><u><span><span><span>Job Summary: </span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>Provides guest services and assists guests with their luggage and other items. </span></span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Service Associate – Concierge, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Builds relationship with guests to delight and gain loyalty.</span></span></span></span></li>
<li><span><span><span><span>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</span></span></span></span></li>
<li><span><span><span><span>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</span></span></span></span></li>
<li><span><span><span><span>Ensures proper records are maintained for all guests’ deliveries.</span></span></span></span></li>
<li><span><span><span><span>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</span></span></span></span></li>
<li><span><span><span><span>Coordinates and ensure timely deliveries and collections of guests’ luggage.</span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>• At least 1 year working experience in hotel<br>• Ability to work long hours and shift<br>• Communicates and writes with fluency in English (as well as the Arabic language)<br>• Pleasant, friendly, and cheerful attitude<br>• This Position is for <strong>Saudi Nationals Only</strong></span></span></span></span></p><br><br>
<br>
<p><strong><span>Why Join Us:</span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><u><span><span><span>Job Summary: </span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>Provides guest services and assists guests with their luggage and other items. </span></span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Service Associate – Concierge, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Builds relationship with guests to delight and gain loyalty.</span></span></span></span></li>
<li><span><span><span><span>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</span></span></span></span></li>
<li><span><span><span><span>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</span></span></span></span></li>
<li><span><span><span><span>Ensures proper records are maintained for all guests’ deliveries.</span></span></span></span></li>
<li><span><span><span><span>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</span></span></span></span></li>
<li><span><span><span><span>Coordinates and ensure timely deliveries and collections of guests’ luggage.</span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>• At least 1 year working experience in hotel<br>• Ability to work long hours and shift<br>• Communicates and writes with fluency in English (as well as the Arabic language)<br>• Pleasant, friendly, and cheerful attitude<br>• This Position is for <strong>Saudi Nationals Only</strong></span></span></span></span></p><br><br>
<br>
<p><strong><span>Why Join Us:</span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><u><span><span><span>Job Summary: </span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>Provides guest services and assists guests with their luggage and other items. </span></span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Service Associate – Concierge, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Builds relationship with guests to delight and gain loyalty.</span></span></span></span></li>
<li><span><span><span><span>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</span></span></span></span></li>
<li><span><span><span><span>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</span></span></span></span></li>
<li><span><span><span><span>Ensures proper records are maintained for all guests’ deliveries.</span></span></span></span></li>
<li><span><span><span><span>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</span></span></span></span></li>
<li><span><span><span><span>Coordinates and ensure timely deliveries and collections of guests’ luggage.</span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>• At least 1 year working experience in hotel<br>• Ability to work long hours and shift<br>• Communicates and writes with fluency in English (as well as the Arabic language)<br>• Pleasant, friendly, and cheerful attitude<br>• This Position is for <strong>Saudi Nationals Only</strong></span></span></span></span></p><br><br>
<br>
<p><strong><span>Why Join Us:</span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><u><span><span><span>Job Summary: </span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>Provides guest services and assists guests with their luggage and other items. </span></span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Service Associate – Concierge, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Builds relationship with guests to delight and gain loyalty.</span></span></span></span></li>
<li><span><span><span><span>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</span></span></span></span></li>
<li><span><span><span><span>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</span></span></span></span></li>
<li><span><span><span><span>Ensures proper records are maintained for all guests’ deliveries.</span></span></span></span></li>
<li><span><span><span><span>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</span></span></span></span></li>
<li><span><span><span><span>Coordinates and ensure timely deliveries and collections of guests’ luggage.</span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>• At least 1 year working experience in hotel<br>• Ability to work long hours and shift<br>• Communicates and writes with fluency in English (as well as the Arabic language)<br>• Pleasant, friendly, and cheerful attitude<br>• This Position is for <strong>Saudi Nationals Only</strong></span></span></span></span></p><br><br>
<br>
<p><strong><span>Why Join Us:</span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About Rosewood Red Sea</h3>
<p >At Rosewood Red Sea, the philosophy of Relationship Hospitality guides the creation of a culture where associates are empowered to deliver thoughtful service and build genuine relationships with guests, colleagues, and communities. The company focuses on fostering meaningful connections to create exceptional experiences.</p>
<h3 >The Role of Concierge Supervisor</h3>
<p >The Concierge Supervisor is a full-time position within the Front Services team at Rosewood Red Sea in Saudi Arabia. This role supports the Concierge operation, ensuring guests receive high-quality service from arrival through departure. The supervisor will lead daily operations, focusing on personalized service, local expertise, and the coordination of guest requests. Collaboration with Front Office, Butler Services, Transportation, Housekeeping, Food & Beverage, and external partners is central to creating seamless guest experiences.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Support and supervise the daily operations of the Concierge desk, maintaining high standards of guest service.</li>
<li >Assist guests with transportation arrangements, dining reservations, destination recommendations, activities, and special requests.</li>
<li >Develop and maintain relationships with local partners and service providers to enhance guest experiences.</li>
<li >Ensure accurate handling of guest information, itineraries, reservations, and follow-up requests.</li>
<li >Support the training and development of Concierge associates to uphold luxury service standards.</li>
<li >Identify opportunities to create personalized and memorable experiences for guests.</li>
</ul>
<h3 >Qualifications and Requirements</h3>
<ul >
<li >Demonstrated passion for delivering guest experiences and fostering connections.</li>
<li >Experience in luxury hospitality, Concierge, Guest Relations, or Front Office operations.</li>
<li >Strong destination knowledge with the ability to provide tailored recommendations.</li>
<li >Highly organized, detail-oriented, and capable of managing multiple priorities in a dynamic environment.</li>
<li >Effective communication skills for building relationships with guests, colleagues, and external partners.</li>
<li >Ability to lead by example, inspire teamwork, and maintain composure under pressure.</li>
</ul>
<p>Deliver personalized concierge services to hotel guests. Arrange transportation, restaurant reservations, tours, and other guest requests. Provide accurate information about local attractions, shopping, dining, and entertainment. Coordinate with hotel departments to ensure seamless guest experiences. Handle VIP guest requests with professionalism, discretion, and attention to detail. Resolve guest inquiries and concerns promptly while maintaining the highest service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a Concierge, Guest Relations Officer, Guest Experience Agent, or in a similar role within a luxury hotel. Excellent communication and interpersonal skills. Professional appearance and positive attitude. Strong knowledge of hospitality service standards. Proficiency in English; additional languages are an advantage. Transferable Iqama is required. Candidates must be available to join immediately</p>
<p><br></p><p>Job Description At SLS The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination. With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of SLS The Red Sea .</p><p>Key Responsibilities</p><ul><li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li><li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li><li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li><li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li><li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li><li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li><li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li><li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li><li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li><li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li><li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li><li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li><li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li><li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li><li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li><li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li><li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li><li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery.</li><li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li><li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li><li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1 2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li><li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li><li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li><li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li><li>Proficiency in Microsoft Office applications and confidence using digital tools.</li><li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li><li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li><li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li><li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li><li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work Force Solution</strong> is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational excellence.</p><br><br>Job Description<br><ul><li>Deliver personalized concierge services to hotel guests.</li><li>Arrange transportation, restaurant reservations, tours, and other guest requests.</li><li>Provide accurate information about local attractions, shopping, dining, and entertainment.</li><li>Coordinate with hotel departments to ensure seamless guest experiences.</li><li>Handle VIP guest requests with professionalism, discretion, and attention to detail.</li><li>Resolve guest inquiries and concerns promptly while maintaining the highest service standards.</li></ul><br>Qualifications<br><ul><li>Previous experience as a Concierge, Guest Relations Officer, Guest Experience Agent, or in a similar role within a luxury hotel.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and positive attitude.</li><li>Strong knowledge of hospitality service standards.</li><li>Proficiency in English; additional languages are an advantage.</li><li>Transferable Iqama is required.</li><li>Candidates must be available to join immediately</li></ul><br>Additional Information<br><ul><li>Competitive salary package</li><li>Professional and supportive work environment</li><li>Opportunities for growth within a reputed international brand</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>At SLS The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination. With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of SLS The Red Sea .</p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li><li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li><li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li><li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li><li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li><li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li><li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li><li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li><li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li><li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li><li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li><li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li><li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li><li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li><li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li><li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li><li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li><li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery.</li><li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li><li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li><li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li><li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li><li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li><li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li><li>Proficiency in Microsoft Office applications and confidence using digital tools.</li><li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li><li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li><li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li><li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li><li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul>
<h3 >About the Concierge Role at Marriott International</h3>
<p >Marriott International is seeking a Concierge to join its team in Makkah. This is a full-time position suitable for individuals with 0-1 years of experience, focusing on providing comprehensive support and services to guests.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning, by making arrangements or identifying appropriate providers.</li>
<li >Address special requests from guests with unique needs and follow up to ensure their satisfaction.</li>
<li >Gather, summarize, and provide information to guests regarding property amenities, local attractions, special events, and activities.</li>
<li >Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li>
<li >Contact the appropriate individual or department (*, Bellperson, Housekeeping) as necessary to resolve guest calls, requests, or problems.</li>
<li >Review shift logs and daily memo books, documenting pertinent information in logbooks.</li>
<li >Monitor the club lounge for seating availability, service quality, and the safety and well-being of guests.</li>
<li >Report accidents, injuries, and unsafe work conditions to management, and complete all required safety training and certifications.</li>
<li >Adhere to all company policies and procedures, maintain a clean and professional appearance, ensure the confidentiality of proprietary information, and protect company assets.</li>
<li >Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and express genuine appreciation.</li>
<li >Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.</li>
<li >Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.</li>
<li >Comply with quality assurance expectations and standards.</li>
<li >Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
<h3 >Physical Requirements</h3>
<ul >
<li >Ability to stand, sit, or walk for extended periods or for an entire work shift.</li>
<li >Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li ><strong >Education:</strong> High school diploma or *** equivalent.</li>
<li ><strong >Related Work Experience:</strong> No related work experience is required for this role.</li>
<li ><strong >Supervisory Experience:</strong> No supervisory experience is required.</li>
</ul>
<p><br></p><p><b>Job Purpose</b></p><p>The Concierge is responsible for delivering exceptional guest service and personalized anticipatory and discreet experiences for members and visitors of the AMAALA Yacht Club. This role blends hospitality excellence with local knowledge, coordinating bespoke services on land and sea while maintaining the club s reputation for seamless luxury service, reflecting Red Sea Global s commitment to world-class luxury service and sustainability.</p><p>Job Responsibilities (Organizational)</p><ul><li>Provide a warm, professional, and engaging welcome to all members and guests upon arrival using guests names and creating warm and welcoming first impression</li><li>Serve as the main point of contact for guest requests, reservations, and information regarding club amenities, events, and local attractions anticipating guest needs for tailored experiences</li><li>Coordinate personalized itineraries and experiences, including dining, transportation, leisure, and entertainment arrangements.</li><li>Maintain strong knowledge of yacht services, marina facilities, and local destinations relevant to the AMAALA region.</li><li>Liaise with internal departments (Front Office, F&B, Housekeeping, Spa, and Security) to ensure seamless guest experiences.</li><li>Handle guest inquiries, complaints, and special requests promptly and with a solution-oriented approach.</li><li>Support VIP and VVIP arrivals with discretion and professional demeanor.</li><li>Maintain accurate guest records and preferences in the CRM system for future visits.</li><li>Promote sustainability initiatives and luxury lifestyle experiences aligned with Red Sea Global s brand standards.</li><li>Coordinate external vendors (chauffeurs, florists, luxury transport, local guides) ensuring quality and confidentiality.</li><li>Uphold club policies, privacy standards, and safety procedures.</li></ul><p>Job Stakeholders (Internal)</p><ul><li>Front Office and Guest Relations Teams</li><li>Food & Beverage Department</li><li>Housekeeping and Maintenance</li><li>Marina Operations</li><li>Security</li><li>Sustainability and Experience Teams</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Hospitality, Tourism, or related field.</li><li>Minimum 3 years of experience in a 5-star hotel, luxury resort, or yacht club environment.</li><li>Prior experience with VIP clientele or ultra-luxury brands preferred.</li><li>Strong local knowledge of AMAALA or Red Sea region is an advantage.</li><li>Exceptional communication and interpersonal skills.</li><li>Proficiency in English (Arabic preferred).</li><li>Strong organizational and multitasking abilities.</li><li>High attention to detail and service personalization.</li><li>Professional presentation and grooming standards.</li><li>Ability to handle confidential information with discretion.</li><li>Proficient in MS Office and property management systems (Opera, Fidelio, or similar).</li></ul>
<h3 >About the Role</h3>
<p >Le Méridien Hotels & Resorts is seeking a Concierge to join their team in Makkah. This full-time position is ideal for individuals with 0-1 year of experience who are dedicated to providing exceptional guest service and support within a dynamic hospitality environment.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning, by coordinating or identifying appropriate providers.</li>
<li >Address special requests from guests with unique needs and follow up to ensure their satisfaction.</li>
<li >Gather, summarize, and provide information to guests regarding property amenities and the surrounding area, including special events and activities.</li>
<li >Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li>
<li >Contact the relevant individual or department (*, Bellperson, Housekeeping) as needed to resolve guest calls, requests, or problems.</li>
<li >Review shift logs and daily memo books, documenting pertinent information in logbooks.</li>
<li >Monitor the club lounge to ensure seating availability, service quality, and the safety and well-being of guests.</li>
</ul>
<h3 >Operational Standards and Safety</h3>
<ul >
<li >Report accidents, injuries, and unsafe work conditions to management and complete all required safety training and certifications.</li>
<li >Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.</li>
<li >Maintain confidentiality of proprietary information and protect company assets.</li>
<li >Welcome and acknowledge all guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation.</li>
</ul>
<h3 >Communication and Teamwork</h3>
<ul >
<li >Communicate with others using clear and professional language.</li>
<li >Prepare and review written documents accurately and completely.</li>
<li >Answer telephones using appropriate etiquette.</li>
<li >Develop and maintain positive working relationships with colleagues, support the team in achieving common goals, and listen and respond appropriately to employee concerns.</li>
<li >Comply with quality assurance expectations and standards.</li>
</ul>
<h3 >Physical Requirements</h3>
<ul >
<li >Ability to stand, sit, or walk for extended periods or an entire work shift.</li>
<li >Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.</li>
</ul>
<h3 >Additional Duties</h3>
<p >Perform other reasonable job duties as requested by Supervisors.</p>
<p><strong>Job Description</strong></p><p>Key Responsibilities</p><p>Guest Experience & Service Excellence:</p><ul><li>Provide warm, anticipatory, and personalized service to all guests in accordance with Raffles legendary service philosophy.</li><li>Act as a trusted advisor to guests by offering expert recommendations for dining, entertainment, cultural experiences, transportation, and exclusive local attractions.</li><li>Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution.</li><li>Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction.</li></ul><p>Coordination & Operations:</p><ul><li>Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences.</li><li>Build and maintain strong relationships with external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests.</li><li>Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail.</li><li>Maintain accurate records of guest interactions and preferences in the property management system.</li></ul><p>Standards, Etiquette & Brand Representation:</p><ul><li>Uphold Raffles grooming, etiquette, and presentation standards at all times.</li><li>Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand.</li><li>Resolve guest concerns proactively and diplomatically, ensuring satisfaction and loyalty.</li><li>Act as a brand ambassador, embodying the values, history, and elegance of Raffles Hotels & Resorts.</li></ul><p>Compliance & Professional Conduct:</p><ul><li>Ensure compliance with hotel policies, safety procedures, and confidentiality requirements.</li><li>Handle sensitive guest information with the utmost discretion and integrity.</li><li>Participate in ongoing training to enhance product knowledge, service skills, and brand standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience:</p><ul><li>Minimum 2 3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred).</li><li>Les Clefs d Or certification or eligibility is highly desirable.</li><li>Exceptional knowledge of the local destination, luxury lifestyle offerings, and high-end clientele expectations.</li><li>Proven ability to anticipate guest needs and deliver bespoke experiences.</li></ul><p>Skills & Competencies:</p><ul><li>Outstanding interpersonal and communication skills.</li><li>Strong problem-solving ability with a calm and gracious demeanor under pressure.</li><li>High level of cultural awareness and emotional intelligence.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficiency in hotel systems and Microsoft Office.</li><li>Fluency in English required; additional languages are a strong advantage.</li></ul><p>Personal Attributes:</p><ul><li>Passion for luxury hospitality and genuine care for guest satisfaction.</li><li>Polished, elegant, and professional presence.</li><li>Flexible, adaptable, and able to work varied shifts, including weekends and holidays.</li><li>Discreet, trustworthy, and service-oriented with a strong sense of ownership.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide warm, anticipatory, and personalized service to all guests in accordance with Fairmont legendary service philosophy. Act as a trusted advisor to guests by offering expert recommendations for dining, entertainment, cultural experiences, transportation, and exclusive local attractions. Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution. Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction. Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain strong relationships with external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests. Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail. Maintain accurate records of guest interactions and preferences in the property management system. Uphold Fairmont grooming, etiquette, and presentation standards at all times. Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand. Resolve guest concerns proactively and diplomatically, ensuring satisfaction and loyalty. Act as a brand ambassador, embodying the values, history, and elegance of Fairmont Hotels & Resorts. Ensure compliance with hotel policies, safety procedures, and confidentiality requirements. Handle sensitive guest information with the utmost discretion and integrity. Participate in ongoing training to enhance product knowledge, service skills, and brand standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred).</li><li>Les Clefs d Or certification or eligibility is highly desirable.</li><li>Exceptional knowledge of the local destination, luxury lifestyle offerings, and high-end clientele expectations.</li><li>Proven ability to anticipate guest needs and deliver bespoke experiences.</li><li>Outstanding interpersonal and communication skills.</li><li>Strong problem-solving ability with a calm and gracious demeanor under pressure.</li><li>High level of cultural awareness and emotional intelligence.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficiency in hotel systems and Microsoft Office.</li><li>Fluency in English required; additional languages are a strong advantage.</li><li>Passion for luxury hospitality and genuine care for guest satisfaction.</li><li>Polished, elegant, and professional presence.</li><li>Flexible, adaptable, and able to work varied shifts, including weekends and holidays.</li><li>Discreet, trustworthy, and service-oriented with a strong sense of ownership.</li></ul><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>The Role of the Concierge Agent</h4>
<p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p>
<h4>Four Seasons Hotel Riyadh</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Area of responsibility is Concierge.</p>
<h4>Food & Beverage</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>SPA and Wellness</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p>
<h4>Knowledge and Skills</h4>
<p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p>
<ul>
<li>1 year of front office or related work experience is preferred.</li>
<li>Previous experience with Opera PMS preferred.</li>
<li>Ability to quickly and positively establish rapport is required.</li>
<li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li>
<li>Strong command of the English language, both written and oral are required.</li>
<li>Excellent commitment to service and teamwork.</li>
<li>Ability to obtain a clean criminal record check.</li>
<li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li>
<li>Great attention to detail and the ability to work in a fast-paced environment.</li>
<li>On the job training is provided.</li>
</ul>
<h4>What to Expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Competitive housing allowance.</li>
<li>Transportation allowance.</li>
<li>21 days’ vacation.</li>
<li>10 days public holidays per year.</li>
<li>Paid home leave tickets.</li>
<li>Complimentary employee meals.</li>
<li>Medical insurance.</li>
<li>Life insurance.</li>
<li>Employee assistance program.</li>
<li>Worldwide complimentary room nights with Four Seasons.</li>
<li>Laundry/dry cleaning provided for work attire.</li>
<li>Growth and development opportunities.</li>
</ul></p><p></p>
<h3 >About the Role</h3>
<p >Le Meridien is seeking a <strong >Concierge</strong> to join their team. This full-time role involves responding to guest requests, providing information about the property and local amenities, and ensuring guest satisfaction through various services and arrangements. The position requires 0-1 years of experience.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning, by making arrangements or identifying appropriate providers.</li>
<li >Address special requests from guests with unique needs and follow up to ensure their satisfaction.</li>
<li >Gather, summarize, and provide information to guests about the property and surrounding area amenities, including special events and activities.</li>
<li >Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li>
<li >Contact appropriate individuals or departments (*, Bellperson, Housekeeping) as necessary to resolve guest calls, requests, or problems.</li>
<li >Review shift logs/daily memo books and document pertinent information in logbooks.</li>
<li >Monitor the club lounge for seating availability, service quality, and the safety and well-being of guests.</li>
<li >Report accidents, injuries, and unsafe work conditions to management and complete required safety training and certifications.</li>
<li >Follow all company policies and procedures, maintain a clean and professional appearance, ensure confidentiality of proprietary information, and protect company assets.</li>
<li >Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li>
<li >Communicate professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.</li>
<li >Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.</li>
<li >Comply with quality assurance expectations and standards.</li>
<li >Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
<h3 >Physical Requirements</h3>
<ul >
<li >Ability to stand, sit, or walk for extended periods or an entire work shift.</li>
<li >Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li>
</ul>
<h3 >Qualifications and Requirements</h3>
<ul >
<li ><strong >Education:</strong> High school diploma or *** equivalent.</li>
<li ><strong >Related Work Experience:</strong> No related work experience is required.</li>
<li ><strong >Supervisory Experience:</strong> No supervisory experience is required.</li>
<li ><strong >License or Certification:</strong> None.</li>
</ul>
<h3 >About Le Meridien</h3>
<p >Le Meridien draws inspiration from the era of glamorous travel, celebrating each culture through a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service and experiences for curious and creative guests who appreciate moments of connection and savouring their destination. Le Meridien is part of the Marriott International portfolio of brands.</p>
<h3 >Commitment to Diversity</h3>
<p >Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Welcome to Amaala Yacht Club – Where Luxury Meets the Sea</strong></p><br><br>
<p>Nestled within the breathtaking Triple Bay Marina, the <strong>AMAALA Yacht Club</strong> redefines the modern yachting lifestyle on Saudi Arabia’s northwestern coast. As a premier destination for maritime enthusiasts, this world-class marina offers 120 berths, accommodating superyachts up to 130 meters, alongside a vibrant Marina Village—a fusion of luxury, leisure, and an active urban realm.</p><br><br>
<p>More than just a marina, the <strong>Amaala Yacht Club</strong> embodies sustainability and regenerative tourism, preserving the stunning natural habitats of mangroves, seagrass, and corals. Developed by Red Sea Global (RSG) in alignment with Vision 2030, it elevates Saudi Arabia’s position on the global yachting map.</p><br><br>
<p>And in 2027, AMAALA will host the Grand Finale of The Ocean Race, cementing its status as a world-class sailing destination. Whether you seek adventure, relaxation, or an elite social experience, the AMAALA Yacht Club is your gateway to an extraordinary nautical journey.</p><br><br>
<br>
<p><strong>Job Purpose</strong></p><br><br>
<p>The Concierge is responsible for delivering exceptional guest service and personalized anticipatory and discreet experiences for members and visitors of the AMAALA Yacht Club. This role blends hospitality excellence with local knowledge, coordinating bespoke services on land and sea while maintaining the club’s reputation for seamless luxury service, reflecting Red Sea Global’s commitment to world-class luxury service and sustainability.</p><br><br>
<br>
<p><strong>Job Responsibilities (Organizational)</strong></p><br><br>
<ul>
<li>Provide a warm, professional, and engaging welcome to all members and guests upon arrival using guests’ names and creating warm and welcoming first impression</li>
<li>Serve as the main point of contact for guest requests, reservations, and information regarding club amenities, events, and local attractions anticipating guest needs for tailored experiences</li>
<li>Coordinate personalized itineraries and experiences, including dining, transportation, leisure, and entertainment arrangements.</li>
<li>Maintain strong knowledge of yacht services, marina facilities, and local destinations relevant to the AMAALA region.</li>
<li>Liaise with internal departments (Front Office, F&B, Housekeeping, Spa, and Security) to ensure seamless guest experiences.</li>
<li>Handle guest inquiries, complaints, and special requests promptly and with a solution-oriented approach.</li>
<li>Support VIP and VVIP arrivals with discretion and professional demeanor.</li>
<li>Maintain accurate guest records and preferences in the CRM system for future visits.</li>
<li>Promote sustainability initiatives and luxury lifestyle experiences aligned with Red Sea Global’s brand standards.</li>
<li>Coordinate external vendors (chauffeurs, florists, luxury transport, local guides) ensuring quality and confidentiality.</li>
</ul>
<ul>
<li>Uphold club policies, privacy standards, and safety procedures.</li>
</ul>
<br>
<p><strong>Job Stakeholders (Internal)</strong></p><br><br>
<ul>
<li>Front Office and Guest Relations Teams</li>
<li>Food & Beverage Department</li>
<li>Housekeeping and Maintenance</li>
<li>Marina Operations</li>
<li>Security</li>
<li>Sustainability and Experience Teams</li>
</ul>
<br>
<p><strong>Job Requirements (Qualification & Experience)</strong></p><br><br>
<ul>
<li>Bachelor’s degree or diploma in Hospitality, Tourism, or related field.</li>
<li>Minimum 3 years of experience in a 5-star hotel, luxury resort, or yacht club environment.</li>
<li>Prior experience with VIP clientele or ultra-luxury brands preferred.</li>
<li>Strong local knowledge of AMAALA or Red Sea region is an advantage.</li>
</ul>
<br>
<p><strong>Job Requirements (Skills)</strong></p><br><br>
<ul>
<li>Exceptional communication and interpersonal skills.</li>
<li>Proficiency in English (Arabic preferred).</li>
<li>Strong organizational and multitasking abilities.</li>
<li>High attention to detail and service personalization.</li>
<li>Professional presentation and grooming standards.</li>
<li>Ability to handle confidential information with discretion.</li>
<li>Proficient in MS Office and property management systems (Opera, Fidelio, or similar).</li>
</ul>
<br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>The Role of the Concierge Agent</h4>
<p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p>
<h4>Four Seasons Hotel Riyadh</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Area of responsibility is Concierge.</p>
<h4>Food & Beverage</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>SPA and Wellness</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p>
<h4>Knowledge and Skills</h4>
<p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p>
<ul>
<li>1 year of front office or related work experience is preferred.</li>
<li>Previous experience with Opera PMS preferred.</li>
<li>Ability to quickly and positively establish rapport is required.</li>
<li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li>
<li>Strong command of the English language, both written and oral are required.</li>
<li>Excellent commitment to service and teamwork.</li>
<li>Ability to obtain a clean criminal record check.</li>
<li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li>
<li>Great attention to detail and the ability to work in a fast-paced environment.</li>
<li>On the job training is provided.</li>
</ul>
<h4>What to Expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Competitive housing allowance.</li>
<li>Transportation allowance.</li>
<li>21 days’ vacation.</li>
<li>10 days public holidays per year.</li>
<li>Paid home leave tickets.</li>
<li>Complimentary employee meals.</li>
<li>Medical insurance.</li>
<li>Life insurance.</li>
<li>Employee assistance program.</li>
<li>Worldwide complimentary room nights with Four Seasons.</li>
<li>Laundry/dry cleaning provided for work attire.</li>
<li>Growth and development opportunities.</li>
</ul></p><p></p>
<p><strong>Welcome to Amaala Yacht Club – Where Luxury Meets the Sea</strong></p>
<p>Nestled within the breathtaking Triple Bay Marina, the <strong>AMAALA Yacht Club</strong> redefines the modern yachting lifestyle on Saudi Arabia’s northwestern coast. As a premier destination for maritime enthusiasts, this world-class marina offers 120 berths, accommodating superyachts up to 130 meters, alongside a vibrant Marina Village—a fusion of luxury, leisure, and an active urban realm.</p>
<p>More than just a marina, the <strong>Amaala Yacht Club</strong> embodies sustainability and regenerative tourism, preserving the stunning natural habitats of mangroves, seagrass, and corals. Developed by Red Sea Global (RSG) in alignment with Vision 2030, it elevates Saudi Arabia’s position on the global yachting map.</p>
<p>And in 2027, AMAALA will host the Grand Finale of The Ocean Race, cementing its status as a world-class sailing destination. Whether you seek adventure, relaxation, or an elite social experience, the AMAALA Yacht Club is your gateway to an extraordinary nautical journey.</p>
<p> </p>
<p><strong>Job Purpose</strong></p>
<p>The Concierge is responsible for delivering exceptional guest service and personalized anticipatory and discreet experiences for members and visitors of the AMAALA Yacht Club. This role blends hospitality excellence with local knowledge, coordinating bespoke services on land and sea while maintaining the club’s reputation for seamless luxury service, reflecting Red Sea Global’s commitment to world-class luxury service and sustainability.</p>
<div align="center"> </div>
<p><strong>Job Responsibilities (Organizational)</strong></p>
<ul type="disc">
<li>Provide a warm, professional, and engaging welcome to all members and guests upon arrival using guests’ names and creating warm and welcoming first impression</li>
<li>Serve as the main point of contact for guest requests, reservations, and information regarding club amenities, events, and local attractions anticipating guest needs for tailored experiences</li>
<li>Coordinate personalized itineraries and experiences, including dining, transportation, leisure, and entertainment arrangements.</li>
<li>Maintain strong knowledge of yacht services, marina facilities, and local destinations relevant to the AMAALA region.</li>
<li>Liaise with internal departments (Front Office, F&B, Housekeeping, Spa, and Security) to ensure seamless guest experiences.</li>
<li>Handle guest inquiries, complaints, and special requests promptly and with a solution-oriented approach.</li>
<li>Support VIP and VVIP arrivals with discretion and professional demeanor.</li>
<li>Maintain accurate guest records and preferences in the CRM system for future visits.</li>
<li>Promote sustainability initiatives and luxury lifestyle experiences aligned with Red Sea Global’s brand standards.</li>
<li>Coordinate external vendors (chauffeurs, florists, luxury transport, local guides) ensuring quality and confidentiality.</li>
</ul>
<ul>
<li>Uphold club policies, privacy standards, and safety procedures.</li>
</ul>
<p><strong> </strong></p>
<p><strong>Job Stakeholders (Internal)</strong></p>
<ul type="disc">
<li>Front Office and Guest Relations Teams</li>
<li>Food & Beverage Department</li>
<li>Housekeeping and Maintenance</li>
<li>Marina Operations</li>
<li>Security</li>
<li>Sustainability and Experience Teams</li>
</ul>
<div align="center"> </div>
<p><strong>Job Requirements (Qualification & Experience)</strong></p>
<ul type="disc">
<li>Bachelor’s degree or diploma in Hospitality, Tourism, or related field.</li>
<li>Minimum 3 years of experience in a 5-star hotel, luxury resort, or yacht club environment.</li>
<li>Prior experience with VIP clientele or ultra-luxury brands preferred.</li>
<li>Strong local knowledge of AMAALA or Red Sea region is an advantage.</li>
</ul>
<div align="center"> </div>
<p><strong>Job Requirements (Skills)</strong></p>
<ul type="disc">
<li>Exceptional communication and interpersonal skills.</li>
<li>Proficiency in English (Arabic preferred).</li>
<li>Strong organizational and multitasking abilities.</li>
<li>High attention to detail and service personalization.</li>
<li>Professional presentation and grooming standards.</li>
<li>Ability to handle confidential information with discretion.</li>
<li>Proficient in MS Office and property management systems (Opera, Fidelio, or similar).</li>
</ul>
<p> </p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education:<br>High school diploma or G.E.D. equivalent.<br>Related Work Experience:<br>Minimum 1 year of related work experience.<br>Previous experience as a Concierge or similar position within a luxury hotel, luxury residential property, or other high-end hospitality environment preferred.<br>Demonstrated ability to deliver personalized service and effectively manage owner and guest requests within a luxury service setting.<br>Supervisory Experience:<br>No supervisory experience.<br>License or Certification: <br>None<br>ELIGIBILITY REQUIREMENTS<br>In compliance with the Kingdom of Saudi Arabia labor and localization requirements, only Saudi nationals can be considered for this role. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>