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Rewaa is on a mission to revolutionise retail! Our cutting-edge Saa S platform empowers retailers to move and grow faster. We provide innovative solutions for point-of-sale, inventory management, omnichannel integrations, tax and accounting, and reporting, all delivered on a single screen with our lightning-fast, robust hardware. With over 10,000+ customers and an ambitious trajectory toward global expansion, there's never been a better time to join Rewaa!<br>The Performance Marketing will be responsible for managing, optimizing, and scaling paid advertising channels (Google Ads, Snapchat, Meta, Linked In, and others) to generate high-quality leads and drive SQL conversion. The role requires a data-driven marketer with hands-on expertise in campaign execution, performance analysis, and funnel optimization, ensuring that paid media contributes directly to the company’s growth objectives. <br><br><br><br> <br><br><br><br><br>Key Accountabilities<br>Developing and implementing a paid media strategy aligned with company objectives to drive qualified leads and SQLs<br>Managing paid campaigns across Google Ads, Snapchat, Meta, Linked In, and emerging channels<br>Executing and optimizing campaigns across the funnel to improve lead-to-SQL and SQL-to-customer conversion rates<br>Designing and running A/B testing frameworks to optimize creatives, messaging, and targeting. Monitoring and analyzing performance (leads, SQLs, conversion rates, ROAS) and making data-driven decisions<br>Collaborating with content, design, and product marketing teams to ensure creative alignment with performance goals<br>Working closely with Sales to align paid campaigns with buyer personas and business segments that deliver higher conversions<br>Benchmarking performance against industry standards and competitor campaigns. Preparing reports and insights to communicate channel impact to leadership and recommend scaling or budget reallocation<br><br><br>Requirements and Qualifications<br>Bachelor’s degree in Marketing, Business Administration, or related field<br> 4-7 years of experience in paid media management, preferably in B2B Saa S or technology<br>Proven track record of improving lead quality, SQL conversion rates, and ROI across multiple channels<br>Hands-on experience in managing campaigns on Google Ads, Snapchat, Linked In, Meta. Strong knowledge of attribution modeling and multi-channel funnel analysis. <br>Analytical and data-driven mindset with proficiency in performance tools (Google Analytics, Metabase, or similar)<br>Strong project management skills with the ability to manage multiple campaigns simultaneously<br>Excellent communication and collaboration skills<br>Must be based in or willing to relocate to Riyadh, Saudi Arabia<br><br><br>Compensation and Benefits<br>Competitive monthly salary<br>Health insurance for the employee and their spouse and children<br>GOSI registration<br>21 working days annual vacation<br>Stock Option Plan<br>Rewaa is a fast-growing company with great opportunities to develop<br><br><br><br>Alert for Candidates<br>Please be aware that Rewaa and its subsidiaries do not conduct interviews via email or text and will never request payment as a condition for applying for a position or receiving a job offer. To ensure your safety, apply only through Rewaa’s official channels and avoid sharing personal information (name, address, birthdate, ID number, etc.) with unsolicited contacts. If you encounter anything suspicious, please let us know so we can assist you.<br> تنبية للمتقدمينتؤكد شركة رِواء وشركاتها التابعة على أنها لا تجري أي مقابلات عمل عبر البريد الإلكتروني أو الرسائل النصية، ولن تطلب أي مبالغ مادية كشرط للتقديم أو لتلقي عرض عمل على أي وظيفة. التقديم على وظائف شركة رواء يتم فقط عبر القنوات الرسمية للشركة، ونحذر من مشاركة معلوماتك الشخصية (مثل الاسم، العنوان، تاريخ الميلاد، والهوية الوطنية، وغيرها) مع أي طرف خارجي.<br>Notice to External Recruiters and Staffing Agencies<br>Rewaa does not accept unsolicited resumes from external recruiters or staffing agencies. Any submission of an unsolicited resume to our resume database, directly to Rewaa hiring managers, or by other means will be considered gratis, and no recruiting fee will be paid if an unsolicited candidate from a third-party recruiter is subsequently hired. Fees will be paid ONLY where an external recruiter has an executed service contract in place with Rewaa and resumes have been solicited by our Talent Acquisition team in connection with a specific job opening.<br> إشعار للمستقطبين الخارجيين ووكالات التوظيفتؤكد شركة رِواء أنها لا تقبل أي سيرة ذاتية من المستقطبين الخارجيين أو وكالات التوظيف إلا إذا كانت بموجب عقد مبرم وموقع بين الطرفين. أي سيرة ذاتية تُقدم إلى قاعدة بياناتنا، أو تُرسل مباشرةً إلى مسؤولي التوظيف في شركة رِواء، أو تُرسل عبر أي وسيلة أخرى دون عقد مسبق، ستُعتبر خدمة مجانية، ولن يتم دفع أي رسوم توظيف في حال تعيين المرشح. تُدفع الرسوم فقط إذا تم طلب السيرة الذاتية من قِبَل مسؤولي التوظيف لدى شركة رِواء بموجب العقد.<br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Tech for People Unlocks the Future<br><br>At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.<br><br>With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.<br><br>Devoteam Culture & Values:<br><br>True innovation is born from a powerful culture, fused with meaningful values.<br><br>Culture:<br><br>Fair and courageous Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it. Ambition and results Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint. Learning and innovating Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence. Caring and sharing A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration. At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers, knowing that success is the result of collaboration. <br><br><br>Because alone, we go faster – but together, we go further.<br><br>Values:<br><br>Respect Frankness Passion<br><br><br>To know more about us, please visit: www.devoteam.com<br><br>Level:<br><br>Senior level<br><br>Business Unit: <br><br>Google Cloud<br><br>Join Devoteam and be part of a dynamic, innovative team driving technology solutions that make a real impact<br><br>Job Description<br><br>The Cloud Solutions Architect is responsible for designing and delivering scalable, secure, and resilient cloud architectures on Google Cloud Platform (GCP). The role focuses on enabling organizations to migrate, modernize, and optimize their workloads on the cloud by defining architecture strategies, implementing cloud foundations, and enabling Dev Ops practices that support automated and reliable delivery.<br><br>Roles and responsibilities:<br><br>Design end-to-end cloud architectures on Google Cloud Platform supporting enterprise workloads and cloud-native applications Lead workload migration from on-premise or other cloud platforms to Google Cloud using structured migration frameworks and best practices. Define Dev Ops and platform engineering architectures including CI/CD pipelines, infrastructure automation, and release management Define migration strategies including rehost, replatform, refactor, rebuild, and replace approaches Design and implement cloud landing zones aligned with security, governance, and compliance requirements Architect scalable and resilient infrastructure solutions leveraging GCP services such as Compute Engine, Cloud SQL, GKE, and Cloud Run Lead migration assessments including application discovery, dependency mapping, and migration wave planning Collaborate with engineering teams to implement Infrastructure-as-Code using tools such as Terraform Ensure operational readiness through monitoring, logging, and reliability best practices Provide technical leadership and architecture guidance throughout cloud migration and modernization programs Support pre-sales activities including architecture workshops, and technical proposal development Contribute to internal capability development, best practices, and reusable architecture patterns<br><br><br>Qualifications<br><br>Bachelor’s degree in Computer Science, Information Technology, or related field5+ years of experience in cloud architecture, infrastructure engineering, or cloud consulting roles Strong experience designing solutions on Google Cloud Platform Google Cloud Professional Cloud Architect certification Experience leading enterprise workload migrations to public cloud environments Experience implementing Dev Ops practices including CI/CD pipelines and infrastructure automation Strong understanding of cloud infrastructure including compute, storage, networking, and identity management Experience with container technologies such as Docker and Kubernetes (GKE preferred) Experience implementing Infrastructure-as-Code using Terraform or similar tools Strong understanding of cloud networking including VPC design, hybrid connectivity, and security controls Excellent communication skills and ability to present architecture solutions to technical and business stakeholders<br><br><br>Preferred Qualifications:<br><br>Strong understanding of cloud network architecture including the DR and cloud services and replication methodologies Deep expertise in core infrastructure services (e.g. AD, DNS, DHCP, ADFS) Experience with automated infrastructure discovery and application dependency mapping tools Knowledge of cloud cost management and optimization strategies, including Fin Ops principles Familiarity with agile software development practices, Dev Sec Ops integration, and CI/CD pipelines (Git Hub Actions, Git Lab, Jenkins) Familiarity with Database technologies (e.g. Oracle, SAP) Additional architecture certifications in AWS or Azure (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert) Knowledge of local and international compliance and regulatory frameworks (NCA, SAMA, ISO 27001) Experience in a client-facing, consulting role is highly desirable Experience with observability and monitoring platforms Experience with application modernization and containerized workloads
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<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br> <p><strong>What you’ll build</strong></p><br> <p>SAP offers the Internship Program in several locations around the world. Within the internship, students are given the combination of applying theory and practice to real life business projects in addition to development opportunities for personal guidance and career coaching. Internship students at SAP are given the opportunity to make an impact in the business world - before they even graduate. At the same time they are gaining new skills and on-the-job experience and the ability to collaborate with colleagues and multiple lines of business around the world.</p><br>
<p>This internship is focused on Sales, Pre-Sales, Business Development, and Marketing, offering students hands-on exposure to customer engagement, go-to-market strategies, pipeline development, and brand positioning in a dynamic and global technology environment.</p><br> <p><strong> What you bring</strong></p><br> <p>Experience & Language Requirements:</p><br>
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<li>Study field: Sales, Pre-Sales, Business Development or Marketing activities</li>
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<p>English: fluent (B2/C1 at least)</p><br>
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<p>Country-specific language: fluent/native</p><br>
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<p>Education: Minimum entry level of educational partner</p><br>
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<p>Professional Training & Certification</p><br>
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<p>Passion for IT/problem solving</p><br>
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<li>Availability for a 6 months full time internship</li>
</ul> <p><strong>Where you belong</strong></p><br> <p>Students are recruited, trained, developed, and incorporated to end their studies successfully and become ideally great candidates for Early Talent positions to fulfill immediate, mid- and long-term strategic business objectives.</p><br> <p>Key Responsibilities:</p><br>
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<li>Successful performance in the topics they are assigned to, with a focus on Sales, Pre-Sales, Business Development, and Marketing activities</li>
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<p>Engagement within the team and beyond</p><br>
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<p>Initiative and willingness to learn</p><br>
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<p>Act as an ambassador for SAP</p><br>
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<p>Support the ideation of being a continuous learner</p><br>
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</ul> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 454235 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\">The Senior Commercial Director for KSA, Bahrain, and Kuwait is responsible for shaping and executing a long‑term (3–5 year) commercial strategy with a strong focus on accelerating growth in the Kingdom of Saudi Arabia—one of Hilton’s most strategically important markets, expected to exceed 100 hotels within five years.</span></p><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\">This role leads the development of the value proposition and investment cases required to unlock this growth, ensuring the right commercial foundations are established across Sales, Marketing, Distribution, and Revenue functions. The appointee will assess organizational design needs, budget requirements, talent capabilities, and performance enablers needed for sustained market leadership.</span></p><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\">The Senior Commercial Director is accountable for delivering top‑tier commercial performance across the three markets and driving market share growth. The role includes hiring, developing, and mentoring high‑potential talent, ensuring alignment with Hilton’s strategic priorities while fostering a culture that reflects Hilton’s values.</span></p><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\">A critical success factor is the ability to build strong, influential partnerships with senior commercial leaders, regional and brand teams, GMs, ownership groups, and cross‑functional stakeholders. The role requires exceptional communication, analytical rigor, and strategic thinking to solve complex business challenges and enable sustained success.</span></p><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\"><strong>What will I be doing?</strong></span></p><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\"><strong>Business Acumen</strong></span></p><ul style=\"margin-top:0cm;\" type=\"disc\"><li class=\"MsoListParagraph\" style=\"mso-list:l4 level1 lfo1;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Partner with the VP Commercial Services and Commercial Director MEA to develop long‑term regional strategy, business cases, and stakeholder alignment.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l4 level1 lfo1;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Serve as the commercial business partner to the VP Operations for KSA, Bahrain, and Kuwait.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l4 level1 lfo1;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Lead, coach, and develop the Commercial Director, enabling them to own near‑term tactical execution.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l4 level1 lfo1;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Support new hotel openings from a commercial perspective, leveraging Hilton’s full commercial engine (RMCC, HWS, shared sales offices, Marketing, F&B, HRCC).</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l4 level1 lfo1;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Translate organizational goals into clear performance standards for the Commercial Services team.</span></li></ul><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\"><strong>Setting Strategy</strong></span></p><ul style=\"margin-top:0cm;\" type=\"disc\"><li class=\"MsoListParagraph\" style=\"mso-list:l1 level1 lfo2;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Develop medium‑ and long‑term commercial strategies to drive sustained, above‑market revenue performance across all three markets.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l1 level1 lfo2;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Clearly communicate strategic priorities, progress, and results to internal and external stakeholders.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l1 level1 lfo2;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Gain senior‑level alignment and sponsorship for key initiatives required to deliver strategic outcomes.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l1 level1 lfo2;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Lead strategic planning within the Commercial Services team to advance enterprise goals and ensure consistent communication.</span></li></ul><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\"><strong>Executing for Results</strong></span></p><ul style=\"margin-top:0cm;\" type=\"disc\"><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo3;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Lead negotiations with third‑party partners and suppliers as required.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo3;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Collaborate cross‑functionally with Revenue, Sales, F&B, Marketing, eCommerce, and Finance teams, as well as commercial leadership across MEA and EMEA.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo3;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Ensure all commercial initiatives are effectively planned, resourced, and executed.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo3;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Drive integrated commercial action across functions to maximize RevPAR and market share.</span></li></ul><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\"><strong>Leading Teams</strong></span></p><ul style=\"margin-top:0cm;\" type=\"disc\"><li class=\"MsoListParagraph\" style=\"mso-list:l3 level1 lfo4;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Ensure Commercial Services teams provide strong support to on‑property commercial teams.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l3 level1 lfo4;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Build and maintain a high‑performing talent pipeline, developing future leaders and succession plans.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l3 level1 lfo4;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Create a culture of performance, accountability, innovation, and continuous improvement.</span></li></ul><p class=\"MsoNormal\"><span style=\"mso-ansi-language:EN-US;\" lang=\"EN-US\"><strong>Building Relationships and Influencing</strong></span></p><ul style=\"margin-top:0cm;\" type=\"disc\"><li class=\"MsoListParagraph\" style=\"mso-list:l2 level1 lfo5;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Develop strong relationships across senior leadership to enable alignment and collaboration.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l2 level1 lfo5;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Strengthen partnerships with MEA and EMEA commercial teams to elevate commercial performance.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l2 level1 lfo5;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Maintain effective coordination with global commercial functions, including Database Management, HRCC, Distribution, and Channel Management.</span></li><li class=\"MsoListParagraph\" style=\"mso-list:l2 level1 lfo5;\"><span style=\"mso-ansi-language:EN-SG;\" lang=\"EN-SG\">Represent the commercial function at property visits, corporate meetings, owner meetings, and business reviews.</span> </li></ul><p><br><br> </p><p class=\"MsoNormal\"><strong>What are we looking for?</strong></p><ul style=\"margin-top:0cm;\" type=\"disc\"><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Demonstrated experience operating at a regional level with responsibility for a portfolio of no fewer than 20 hotels, including oversight of commercial performance, stakeholder engagement, and strategic execution across multiple countries. Proven track record in high‑growth markets, ideally with exposure to environments experiencing 4x+ growth rates, where rapid scaling, agility, and commercial innovation are essential.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Strong relationship building skills</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Ability to effectively plan and proactively communicate/manage expectations with stakeholders that may include both internal and external partners (project sponsors/ senior leadership team)</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Experience in working in a matrix organization</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Experience in Revenue Management, Sales & Marketing</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Presents clear and logical arguments and decision based on factual data.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Quick and accurate when evaluating complex written and numerical information.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Develops constructive relationships at all levels within the organization.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Demonstrates leadership and effectively motivates teams, helps others when needed.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Maintains effectiveness in situations of disappointment or high pressure.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Adapts willingly to change.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Identifies priorities effectively, balancing importance, urgency and resources.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Manages own personal time efficiently within tight schedules.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Strategic thinker while translating financial goals into operational plans</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Previous experience in Change management and organisational design.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Storytelling and ability to create, business cases, presentations to gain stakeholder buy-in.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Dynamic, innovative, and creative in finding business solutions</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Works effectively and accurately in a fast-paced environment.</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">Ability to challenge while maintaining strong relationships</li><li class=\"MsoListParagraph\" style=\"mso-list:l0 level1 lfo1;\">A high level of emotional intelligence and interpersonal skills with the ability to provide and receive professional, constructive feedback that elevates individual performance and job satisfaction</li></ul><p><br><strong>What will it be like to work for Hilton?</strong></p><p style=\"MARGIN-BOTTOM:0px;MARGIN-TOP:0px;\">Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its <a href=\"http://jobs.hiltonworldwide.com/our-brands/index.php\" target=\"_blank\">global brands</a>. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p>
<h2 class="h5">Job description</h2>
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Grow with us
<br><p><strong>About this opportunity:</strong></p><br><br><p>The IMS Technical Authority Expert is part of Managed Services deliveries in line with the Ericsson Operations Engine. The role is responsible for providing technology leadership, governance, expertise, and operational support across the full lifecycle of Create, Sustain, and Evolve within the IMS (IP Multimedia Subsystem) domain.</p><br><br><p>The role acts as the highest level of technical authority for IMS solutions, ensuring architectures, configurations, integrations, and operational activities align with Ericsson standards, customer requirements, and industry best practices. The position supports network delivery, operations, automation initiatives, customer experience improvements, and critical incident management while ensuring service availability, scalability, security, and SLA compliance.</p><br><br><br>What you will do
<br><p><strong>IMS Technical Authority & Governance</strong><br>• Provide Technical Authority (TA) leadership for the IMS domain across design, delivery, operations, and evolution.<br>• Govern IMS solutions to ensure architectures, configurations, and changes comply with standards and best practices.<br>• Review and guide IMS designs, upgrades, integrations, and implementations across CSCFs, SBCs, TAS, HSS/UDM, PCRF/PCF, and ENUM.<br>• Support delivery and change activities through technical risk, impact, and fallback assessments.</p><br><br><p><strong>Incident & Problem Management</strong><br>• Serve as the highest technical escalation point for complex IMS incidents, degradations, and failures.<br>• Support incident resolution, troubleshooting, degradation analysis, and escalation coordination.<br>• Coordinate with vendors, partners, field services, and SNOC teams during incidents and operations.<br>• Conduct root-cause analysis and implement corrective/preventive actions.</p><br><br><p><strong>Customer Experience & Service Improvement</strong><br>• Lead customer experience improvements through KPI analysis and operational insights.<br>• Support Customer Experience Management activities including S-KPI/R-KPI analysis and improvement implementation.<br>• Manage lifecycle-based use cases including design, build, testing, and operations.<br>• Ensure IMS solutions meet availability, scalability, redundancy, security, and SLA requirements.</p><br><br><p><strong>Change Management & Service Fulfillment</strong><br>• Support Change Introduction and Business Requirement impact analysis.<br>• Support complex change execution and fallback decision-making.<br>• Handle service fulfillment activities including software updates, feature implementation, standard changes, and asset/configuration management.<br>• Assess software update impacts and define implementation procedures.<br>• Support end-to-end service requests including planning, testing, execution, reporting, and logging.</p><br><br><p><strong>System Administration & Operations Support</strong><br>• Perform system administration and maintenance including database maintenance, server/application interconnections, and user access management.<br>• Define KPI reporting, event correlation, and filtering mechanisms.</p><br><br><p><strong>Analytics & Automation</strong><br>• Support IMS analytics and automation initiatives.<br>• Identify automation opportunities and collaborate on automation use cases.<br>• Prepare Methods of Procedure (MOPs) for automation implementation.<br>• Analyze operational trends to proactively detect failures and support restoration activities.</p><br><br>The skills you bring
<br><p><strong>Technical Competencies</strong></p><br><br><ul><li>Strong experience in IMS architecture and protocols including SIP, Diameter, RTP, and HTTP/REST.</li><li>Hands-on experience with IMS core elements including CSCFs, SBCs, TAS, HSS/UDM, ENUM, PCRF/PCF.</li><li>Strong experience supporting VoLTE, VoWiFi, and IMS-based services at scale.</li><li>Proven expertise in design reviews, change impact analysis, troubleshooting, and failure root-cause analysis.</li><li>Good understanding of high availability, redundancy, and capacity planning for IMS networks.</li><li>Solid knowledge of GSM, WCDMA, LTE, and 5G network architecture and signaling.</li><li>Strong understanding of Mobile Core networks, call control, signaling, digit analysis, and telecom call flows.</li><li>Good understanding of Machine Learning, Artificial Intelligence, Cloud technologies, and scripting.</li><li>Understanding of analytics, automation frameworks, and telecom operations processes.</li><li>Experience working with vendors, network delivery, operations, and SNOC teams.</li></ul><p><strong>Qualification & Experience</strong></p><br><br><ul><li>Degree in Engineering, Telecommunications, Computer Science, Electronics, or equivalent.</li><li>5–10 years of experience within the telecom industry.</li><li>Strong expertise in IMS technologies and telecom core network operations.</li><li>Experience within Managed Services and telecom operational environments preferred.</li></ul><p><strong>Behavioral Competencies</strong></p><br><br><ul><li>Strong leadership and cross-functional coordination skills.</li><li>Excellent communication and stakeholder management capabilities.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Proactive and results-oriented mindset.</li><li>Ability to work effectively under pressure in critical operational environments.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Saudi Arabia (SA) || </p><br><br><p><strong>Req ID:</strong> 784988 </p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Grow with us
<br><p><strong>About this opportunity:</strong></p><br><br><p>The Technical Authority Expert – Cloud Infrastructure & IP is part of Managed Services deliveries in line with the Ericsson Operations Engine. The role is responsible for providing technology leadership, technical expertise, governance, and operational support across the full lifecycle of Create, Sustain, and Evolve within Cloud Infrastructure, IP Core, and Core Network domains.</p><br><br><p>The role acts as the second-line technical authority for Cloud Infrastructure and IP domains under Ericsson governance, supporting operational stability, incident resolution, customer requests, configuration management, software management, and automation initiatives. The position requires strong collaboration with Domain Support, Automated Operations, Analytics & Automation teams, vendors, suppliers, and customer organizations to ensure service continuity, infrastructure reliability, and operational excellence.</p><br><br>What you will do
<br><p><strong>Technical Authority & Domain Expertise</strong><br>• Provide second-line technical authority support for Cloud Infrastructure and IP domains under Ericsson governance.<br>• Provide Core and Cloud domain expertise to Domain Support and Automated Operations teams.<br>• Support Cloud Infrastructure, IP Core, and telecom environments across operational, assurance, and fulfillment activities.<br>• Perform troubleshooting, operational assessments, configuration support, and restoration follow-up activities.</p><br><br><p><strong>Incident, Problem & Fault Management</strong><br>• Support Incident Management activities including complex incident resolution, critical incident handling, and service restoration.<br>• Initiate and support Problem Management processes and third-level functional escalations.<br>• Support Security Incident Management and coordinate with Field Services and external partners during major incidents.<br>• Perform proactive trend analysis to identify failures and improve recovery processes.</p><br><br><p><strong>Assurance, Change & Configuration Management</strong><br>• Perform assurance activities including Change Introduction and Business Requirement impact analysis, and support complex changes.<br>• Support rollback and fallback decision-making during critical operational changes.<br>• Define and coordinate security preventive maintenance activities.<br>• Support KPI reporting, event correlation, and filtering definitions.<br>• Handle configuration, audit, software, and customer service request management.<br>• Manage access control, user management, and reconciliation activities.</p><br><br><p><strong>System Administration & Fulfillment</strong><br>• Perform system administration tasks including database maintenance, server/application interconnections, and corrective activities.<br>• Support software updates, package implementation, patches, and feature deployments.<br>• Perform end-to-end Service Request fulfillment including planning, execution, testing, reporting, and logging.<br>• Support asset and configuration management processes.<br>• Execute and remove incident/problem workarounds as required.</p><br><br><p><strong>Automation & Analytics</strong><br>• Support Automation & Analytics teams by identifying automation opportunities and defining requirements.<br>• Develop and improve automated Service Delivery methodologies and automation solutions.<br>• Investigate and troubleshoot automation-related issues and use cases.<br>• Support implementation, testing, validation, and acceptance of automation use cases.<br>• Drive continuous improvement through analytics and operational insights.</p><br><br><p><strong>Customer Experience & Cross-Domain Collaboration</strong><br>• Support Customer Experience Management activities including experience analysis and issue resolution.<br>• Drive customer experience use case configuration, testing, and validation.<br>• Report Service Resource Fulfillment KPIs and operational performance.<br>• Interface with E2E Service Experts and cross-domain squads to support restoration and operational improvement initiatives.</p><br><br>The skills you bring
<br><p><strong>Technical Competencies</strong></p><br><br><ul><li>Strong understanding of telecom network architecture across 2G, 3G, 4G, and 5G technologies.</li><li>Strong telecom fundamentals and understanding of Mobile Core, IP Core, and Cloud Infrastructure environments.</li><li>Good understanding of Cloud technologies, virtualization, containers, Kubernetes, and infrastructure platforms.</li><li>Strong troubleshooting experience within multivendor telecom and cloud environments.</li><li>Knowledge of KPI formulas, degradation analysis, and troubleshooting methodologies.</li><li>Good scripting and automation knowledge.</li><li>Good understanding of Machine Learning, Artificial Intelligence, and analytics technologies.</li><li>Knowledge of network architecture, telecom protocols, and core/access network performance parameters.</li><li>Understanding of support and supply processes.</li><li>Experience in operational support, configuration management, incident management, and change management.</li><li>Understanding of customer segmentation, telecom services, and operational governance.</li></ul><p><strong>Qualification & Industry Experience</strong></p><br><br><ul><li>Degree in Engineering, Telecommunications, Computer Science, Electronics, or equivalent.</li><li>5–10 years of experience within the telecom industry.</li><li>Experience within Managed Services, Core Operations, IP Operations, or Cloud Infrastructure environments preferred.</li></ul><p><strong>Behavioral Competencies</strong></p><br><br><ul><li>Strong leadership and cross-functional coordination capabilities.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong analytical, troubleshooting, and problem-solving capabilities.</li><li>Proactive and results-oriented mindset.</li><li>Ability to work effectively under pressure in operational environments.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Saudi Arabia (SA) || </p><br><br><p><strong>Req ID:</strong> 784991 </p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br> <p><strong>Position Overview</strong></p><br> <p>We are seeking a detail-oriented and proactive <strong>Cash Collections Specialist</strong> to join our Strategic Finance team. You will be instrumental in maximizing cash flow by managing collections activities across the Middle East & Africa (MEA) part of the Europe, Middle East & Africa (EMEA) regions. This role combines analytical skills with customer relationship management in a dynamic, multicultural environment.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul>
<li><strong>Accounts Receivable Management</strong>: Monitor and follow up on outstanding invoices to ensure timely payment</li>
<li><strong>Collections Strategy</strong>: Develop and execute collection plans for high-value or past-due accounts</li>
<li><strong>Customer Communication</strong>: Liaise professionally with clients across multiple time zones to resolve payment issues</li>
<li><strong>Reporting & Analysis</strong>: Support in cash flow forecasts, and collections metrics</li>
<li><strong>Payment Processing</strong>: Record and reconcile payments received; coordinate with accounting teams</li>
<li><strong>Problem Resolution</strong>: Investigate and resolve discrepancies, billing disputes, and payment obstacles</li>
<li><strong>Process Improvement</strong>: Identify opportunities to streamline collections workflows and enhance efficiency</li>
</ul> <p><strong>Required Qualifications</strong></p><br>
<ul>
<li>Experience of collections or accounts receivable</li>
<li>Strong knowledge of AR processes and collections best practices</li>
<li>Proficiency with Microsoft Office Suite</li>
<li>Excellent communication and negotiation skills in English </li>
<li>Ability to manage multiple priorities and meet targets in a fast-paced environment</li>
<li>Familiarity with MENA and/or EMEA markets is a strong advantage</li>
</ul> <p><strong>Preferred Qualifications</strong></p><br>
<ul>
<li>Arabic and other regional languages</li>
<li>Experience with ERP/ISP collections software and automated systems</li>
</ul> <p><strong>What We Offer</strong></p><br>
<ul>
<li>Exposure to diverse markets and international finance operations</li>
<li>Opportunities for professional growth and development</li>
<li>Collaborative, inclusive team environment</li>
</ul> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 452560 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
</div>
Job post start date : 26/07/2026Job post end date : 30/07/2026About the company :Establishment 1988 as part of Saudi Arabia’s strategy to develop self-sufficiency in civil and military aircraft maintenance, overhaul, and modifications through the transfer of technology and the development of Saudi nationals<br>Vision :To lead the future of aviation, space, and defense – sitting global standards while powering the ambition of Vision 2030.<br>Mission :To deliver high-quality aviation products and services that ensure exceptional customer satisfaction and long-term profitability Role Summary We are seeking a highly experienced and hands-on Senior System Administrator with strong Microsoft infrastructure expertise to design, implement, administer, and support enterprise Microsoft environments. The ideal candidate will have deep technical experience in Active Directory, Windows Server, Exchange Server, Microsoft 365, Microsoft Entra ID, ADFS, identity and access management, PKI, virtualization, endpoint management, and enterprise mobility solutions. This role requires ownership of Microsoft infrastructure operations, secure identity services, messaging platforms, server administration, virtualization, endpoint management, operational support, documentation, and cross-functional collaboration.<br>Key Responsibilities Microsoft Infrastructure & Active Directory Design, implement, administer, and support Microsoft Active Directory services. Manage Group Policy, DNS, DHCP, domain controllers, sites and services, and failover clustering. Deploy, configure, and maintain Windows Server environments across physical and virtual infrastructure. Monitor server health, performance, availability, and capacity. Support patching, hardening, backup coordination, and operational readiness. Identity, Access & Authentication Services Configure and maintain Active Directory Federation Services, ADFS. Manage Azure AD Connect and Single Sign-On solutions. Administer Microsoft Entra ID, formerly Azure AD, including users, groups, roles, and access controls. Implement and support RBAC, identity management, and identity governance solutions. Support Privileged Access Management and secure administrative access models. Ensure identity services are aligned with cybersecurity policies and business requirements. Exchange & Microsoft 365 Administration Administer Microsoft Exchange Server environments. Manage Database Availability Groups, mail flow, connectors, mailbox policies, and hybrid deployments. Manage Microsoft 365 services, licensing, user administration, and service configuration. Support messaging availability, security, compliance, and operational reporting. Coordinate with cybersecurity and application teams for email security and service continuity. PKI & Certificate Services Manage Public Key Infrastructure and Certificate Authority services. Issue, renew, revoke, and monitor certificates. Support certificate-based authentication across enterprise systems. Maintain PKI documentation, standards, and operational procedures. Virtualization & Infrastructure Platforms Manage Hyper-V and VMware virtualization platforms. Support high-availability clusters, virtual machines, storage connectivity, and infrastructure performance. Support Nutanix or similar hyperconverged infrastructure platforms where applicable. Coordinate with infrastructure, network, and backup teams to ensure service availability and recovery readiness. Automation & Operational Support Perform Power Shell automation and system administration tasks. Automate repetitive operational activities and reporting where applicable. Support incident, problem, and change management activities. Prepare and maintain technical documentation, operational procedures, and configuration records. Participate in infrastructure projects, upgrades, migrations, and service improvements. Endpoint & Enterprise Mobility Management Administer and support Ivanti EPMM, Mobile Iron, and VMware Workspace ONE, Air Watch. Configure device enrollment, compliance policies, app distribution, and certificate-based authentication. Manage BYOD and corporate-owned mobile devices for i OS and Android platforms. Monitor device compliance and coordinate remediation activities. Ensure endpoint and mobility platforms are aligned with cybersecurity requirements. Collaboration & Governance Collaborate with cybersecurity, network, application, and service desk teams to deliver reliable and secure enterprise services. Coordinate with vendors and managed service providers for support, escalation, and implementation activities. Support audits, compliance reviews, security assessments, and operational reporting. Contribute to continuous improvement of infrastructure operations and service delivery. Required Skills Strong hands-on experience with Microsoft Active Directory, Windows Server, DNS, DHCP, Group Policy, and failover clustering. Strong knowledge of Microsoft Entra ID, Azure AD Connect, ADFS, SSO, RBAC, and identity management. Experience administering Microsoft Exchange Server and Microsoft 365 services. Experience managing PKI, Certificate Authority services, and certificate-based authentication. Experience with Hyper-V, VMware, and enterprise virtualization environments. Experience with Power Shell scripting and automation. Experience with enterprise mobility management platforms such as Ivanti EPMM, Mobile Iron, and VMware Workspace ONE. Good understanding of cybersecurity hardening, access control, compliance, and infrastructure best practices. Strong troubleshooting, incident handling, and root cause analysis skills. Excellent communication, documentation, and stakeholder management skills. Leadership Competencies Ownership and accountability. Strong technical leadership. Decision-making under pressure. Collaboration across infrastructure, cybersecurity, network, and application teams. Strong communication and documentation skills. Continuous improvement mindset. Ability to mentor junior system administrators and support knowledge transfer. Required Experience Minimum 9 years of experience in Microsoft infrastructure and system administration. Minimum 3 years in a senior system administrator, infrastructure engineer, or technical lead role. Proven experience supporting enterprise-scale Microsoft environments. Experience working with internal IT teams, cybersecurity teams, vendors, and managed service providers. Preferred Certifications Mandatory / Highly Preferred<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field. Microsoft Certified: Windows Server Hybrid Administrator Associate. Microsoft Certified: Azure Administrator Associate. Microsoft Certified: Microsoft 365 Administrator or equivalent. Preferred Microsoft Certified Solutions Associate / Expert certifications. VMware Certified Professional, Data Center Virtualization. Nutanix Certified Professional, Multicloud Infrastructure. Microsoft Certified: Identity and Access Administrator Associate. Microsoft Certified: Enterprise Administrator Expert. ITIL Foundation. Comp TIA Security+.
Policies, Processes & Procedures Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Day- to-day operations Follows the day-to-day operations related to the Performance Insight Senior Analyst role and oversees the activities of Performance Insight Analysts. Liaises on a regular basis with the other CoE workstreams, external parties and Planning and Control Dept. members to identify if any improvements or additions needs to be applied to any of the existing reports or dashboards. BI Analysis & Reporting Develops and automates the production and publication of business unit’s standards and approved reports and ensure alignment with the information management, reporting concepts and techniques Collaborates with the Planning and Control Dept. team and with if to involved external teams to identify ways of gathering the required data for reporting purposes and generate insightful reports and dashboards to reflect the performance of the agreed KPIs/metrics. Supervises and supports the creation of ad-hoc reports by providing guidance on requested information, defining the reporting requirements, and specifying areas of improvement for the reporting metrics. Ensures the end business goals are taken into consideration when new regular and ad-hoc reports are generated. Advanced Analytics & Data Mining Develops and maintains Data mining models and EDW Marts Conducts the needed statistical analysis for the business units to ensure that the strategy requirements are defined and supported BI Architect & Information Governance Maintains the EDW, data mart architecture, design, and data model to provide the best possible support for all BIM and the business units Documents and publishes information about EDW and its associated Data marts structure and data model Identifies resolution of data quality issues such as uniqueness, integrity and completeness in a cost-effective manner and ensures the applications adhere to defined data management practices, policies, and procedures Utilizes data profiling and quality tools, to uncover and determine root causes of data quality issues Change & Project Management Learns and applies project management procedures and best practices to efficiently supervise Performance Insight Analysts. Supports all internal BIM on new projects to ensure they are implemented in an effective and timely manner Monitors BIM processes to ensure that IT are informed and alignment with the SLAsDocuments and tracks business requirement received by the BIM to ensure that prompt actions and solutions are recommended Ensures the completion of business requirements and proper documentation and publication of results Communication & Transfer of Knowledge Guides the Performance Insight Analysts in completing the required tasks and activities Supports the Performance Insight Analysts with any issues or blockers that arise in their day-to-day activities. Acts as a mentor and coach to the Performance Insight Analysts ensuring that regular knowledge transfer sessions are held. Works with business unit representatives to understand their strategy, requirements and obtain an understanding of the business’ objectives to identify business unit standard and approved list of reports Collaborates with IT to ensure that they are updated with all the changes in the business requirements, data, and systems Collaborates on the BIM defined processes to capture, document, publish and communicate BI reporting in line with best practices<br>Continuous Improvement Continuously looks for improvement areas in reporting procedures, data acquisition processes and report showcasing and ensures that initiatives are taken to implement such changes. Safety, Quality & Environment Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment Related Assignments Performs other related duties or assignments as directed<br>. Qualifications & Experience:Minimum Qualifications:Bachelor’s degree in Computer Science of Information Technology. Minimum Experience:4-6 years relevant experience in the design and implementation of Enterprise Data Warehousing environments in a financial institution. Prior Financial Services experience. Language:English: Advanced Arabic: Preferred <br>6. Technical Knowledge areas: Understanding of the bank’s strategy, objectives, products, and services Understanding of analytical applications development and usage to support business decision making Knowledge in the architecture required for data management Knowledge of the operations, products and services of banks and financial institutions Knowledge of information management concept, technologies, and practice Understanding of the EDW and data mart principles and structure Understanding of database structures, as well as the BI layer for the different applications used by the bank<br>7. core competencies: (LEVEL 2) Communication Excellence (The knowledge, skills and ability to listen to others and expresses oneself in a clear and effective manner that helps achieves the desired results.) Digital Orientation (The knowledge, skills and ability to use digital technologies, concepts and methodologies that solve problems, innovate, communicate and collaborate.) Service Excellence (The knowledge, skills and ability to understand, anticipate and responds proactively to the concerns and needs of internal and external customers, acting required to address them.) Risk Orientation (The knowledge, skills and ability to anticipate and manage the various types of risks that may adversely impact on the organization, our customers, our people and our shareholders.) Stakeholder Management (The knowledge, skills and ability to listen to, engages with and understands the needs of stakeholders, using this knowledge to build a coalition to get agreement on what to do and manage expectations.) Building High-Performance (The knowledge, skills and ability to manage and review the performance of individuals and teams against goals and expectations, taking corrective action when necessary by guiding, motivating and developing them.)
Born from a robust and lengthy legacy in the technology sector, GBS has grown to become the leading Enterprise Solutions provider in the Kingdom of Saudi Arabia, supported by a team of experts and a rich portfolio of products and services ranging from Printing Solutions to AV, Cyber Security, Cloud and IT Services, all aimed at supporting Saudi organizations on their digital journey.<br><br>Job Description<br><br>JOB SUMMARY<br><br>The HR Business Partner serves as the primary point of contact for all businesses operating under the Ghobash brand in the Kingdom of Saudi Arabia, providing strategic and operational HR support across multiple Ghobash Group business units. The role leads end-to-end recruitment assignments, takes full ownership of Saudization and nationalization quotas, and partners closely with business heads and senior management to drive organisational effectiveness and people excellence. The incumbent brings solid experience in HR practices, employee management, and Saudi Labour Law, ensuring all HR activities are executed in alignment with Group policies, service level agreements, and KSA regulatory requirements.<br><br>Duties & Responsibilities<br><br>Talent Acquisition & Recruitment<br><br>Serve as the primary HR point of contact for all businesses operating under the Ghobash brand in KSA, ensuring consistent and high-quality HR service delivery across all business units. Lead end-to-end recruitment assignments across multiple Ghobash Group business units in KSA, managing the full hiring lifecycle from requisition through to offer acceptance. Establish recruitment requirements through close collaboration with Line Managers and the Group Recruitment Manager. Create and refine Job Descriptions as required to support hiring activities and role clarity. Build applicant pipelines by researching and posting on relevant job portals and professional networks. Screen, interview, and evaluate applicants using a consistent and structured competency-based framework. Arrange and coordinate management interviews for shortlisted candidates. Adhere to Group recruitment policies and procedures at all times. Build and maintain a comprehensive database of KSA national talent.<br><br>Nationalization & Saudization Quota Management<br><br>Take full ownership of Saudization strategy, nationalization targets, and visa quota management for all GBS and Ghobash Group business units within KSA. Manage all Saudization portals, including Qiwa and Nitaqat, ensuring the company maintains the required Nitaqat colour band at all times. Work with senior management and the HR/PRO Department to ensure employee files and visa quotas are maintained and kept up to date. Develop manpower plans using workforce forecasting to ensure visa quota compliance with KSA Labour Law requirements. Collaborate with Line Managers on Saudization strategy and ongoing manpower planning. Ensure compliance with localization policies and nationalization targets across all business units. Monitor and report on Saudization metrics, escalating risks or compliance gaps to relevant stakeholders in a timely manner.<br><br>Onboarding & Manpower Planning<br><br>Oversee employee onboarding to ensure a consistent and compliant experience aligned to Group standards. Conduct research and analysis to remain current on industry trends and best practices in onboarding and manpower planning. Liaise with Corporate HR and the General Manager to develop succession plans and retention strategies for key talent and critical positions. Liaise with Corporate HR and General Manager to develop and execute Learning & Development plans equipping individuals with the necessary skills. Formulate and implement performance improvement plans to address performance issues or facilitate exit from the organisation.<br><br>Performance Management<br><br>Define and set KPIs for employees that meet business needs, in collaboration with Line Managers. Develop Job Descriptions and conduct role mapping for grading and compensation benchmarking. Facilitate performance review cycles and provide coaching support to managers and employees.<br><br>Employee Relations<br><br>Ensure all employee requests are addressed within defined HR SLAs and in line with company policy. Respond to all employee queries clearly and in a timely manner. Monitor employee absence and leave applications, verifying causes for staff absences as required. Reinforce a culture of meritocracy, performance-focus, and diversity at all times. Ensure compliance with KSA Labour Law and Group policy throughout the entire employee lifecycle. Communicate and implement changes to HR policies and procedures effectively across all business units. Ensure the disciplinary procedure is correctly and consistently applied.<br><br>Business Partnering<br><br>Act as a trusted business partner, advisor, and coach to General Managers and senior line management across all Ghobash Group businesses in KSA. Consult and support Group HR community members on local HR matters, ensuring a joined-up approach. Measure employee engagement across business units and drive initiatives to improve it. Act as a change agent and facilitate organisational transitions effectively. Communicate with senior leaders to present new ideas and propose solutions, factoring in budget constraints and company culture.<br><br>Qualifications<br><br>Education<br><br>Bachelor's Degree in Human Resources, Business Administration, or a related field. Master's Degree in Human Resources, Psychology, or Business Management.<br><br>Experience<br><br>Minimum 3 years of relevant HR experience. Demonstrable knowledge of Saudi Labour Law and Saudization requirements. Proven recruitment experience across multiple roles and levels.5+ years in an HRBP or HR generalist role supporting multiple business units. Experience within a diversified group or conglomerate operating in KSA. Track record of managing Nitaqat compliance and nationalization quotas.<br><br>Additional Information<br><br>JOB SPECIFICATIONS<br><br>Skills & Abilities<br><br>Strong knowledge of Saudi Labour Law and KSA employment regulations. Proficiency in MS Word, Excel, and Power Point. Demonstrable experience with HR metrics and reporting. Excellent verbal and written communication in English. Strong interpersonal and stakeholder management skills. Arabic language proficiency (spoken and written). Hands-on experience with Qiwa, Nitaqat, and other KSA government HR portals. Experience with HRMS or Oracle systems. Proven ability to coach and influence senior leadership.
Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br><br><br><br>Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br><br><br><br>Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br><br><br><br>Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.<br><br><br><br>Job Description<br><br>The team is looking for a Conference Producer to join the team who can demonstrate they have their finger on the pulse of our fast-paced and ever-changing industry.<br><br>The successful candidate will be confident in speaking to expert speakers from all over the world and selling the unique opportunity to showcase their knowledge and expertise at our event. With meticulous organisational skills, you will be responsible for managing the speakers and order of show on-site at the event.<br><br>Key Responsibilities<br><br>Conference Production<br><br>Produce high-level relevant industry conference programs. Liaise with key professionals/institutions and companies in the production of conference programs. Engage with recommended speakers and confirm their attendance. Ensure the speaker database is updated to provide current and accurate speaker lists and files for event management. Prepare and communicate creative brief documents to the Marketing team. Assist in the provision of leads to the sponsorship team and attend sales meetings as appropriate. Mentor other conference producers within the team. Conduct a post-show analysis of the event including job title analysis Market Research and Industry Networks<br><br>Effectively research topics with relevant industry professionals and the target market. Develop new conference ideas and program content through meetings and tele-research with key experts. Collaborate with the Director and other sales team members to generate ideas for enhancing the conference portfolio Identify key opinion leaders/institutions and companies related to the event. Maintain existing and build new relationships develop a conference with topics and speakers. Look at additional add-ons and other ways of attracting more delegates i.e. workshops, poster sessions, partnering with associations etc. Speaker & Delegate Liaison<br><br>Liaise and network with speakers, exhibitors and delegates on-site to maintain customer service standards, resolve queries and gain feedback,Assist with onsite duties as required for the duration of the event, which may require longer working hours<br><br>Qualifications<br><br>Educated to degree level or equivalent<br><br>Background Knowledge, Skills & Experience<br><br>Essential<br><br>Minimum two years experience in conference production. Speaks and writes clearly and fluently in English to both individuals and groups. Computer literate and proficient in the use of Microsoft Word and Excel. Commercial awareness. Research based role. Copywriting skills. Brand and market awareness. Desirable<br><br>Related industry/event knowledge in the investment and startup ecosystem, gaming esports and security sectors Conference production role.<br><br>Additional Information<br><br>Core Benefits: <br><br>Medical Insurance for individual and family <br><br>Annual leave – 25 days <br><br>School fees contribution, 40,000 SAR per child per year, up to a max of three children <br><br>Wellbeing Benefits <br><br>Remote working on Sundays <br><br>Working anywhere – 1 month every year <br><br>Family visa costs* (up to a max of three children) <br><br>Individual annual flight allowance* (Expat only) <br><br>Local Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br> International Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br>*If eligible <br><br>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>The Territory Ecosystem Manager (TEM) owns the quota on a territory and is responsible for driving associated pipeline and revenue (including post sales success revenue) through partners. The TEM is responsible for managing the sales cycle with multiple resellers in the Partner-Driven engagement motion. The TEM coordinates all activities with the partners to ensure successful closing of opportunities. This is done mainly via coaching of the partners' sales teams. The role also monitors competitor activity and implements strategies with partners to maintain assigned account ownership and mitigate competitor advancement.</p><p>The TEM role focuses on the following key areas: Accountable for annual revenue goals established for the territory. The TEM can be considered a sales manager for the territory as he/she is managing the sales people of the Partner as though these were SAP sales resources. Responsible for achieving revenue and bookings targets via the partners operating in the territory and leveraging the digital hub services.</p><p>Creates, monitors and reviews revenue generation activities in the assigned territory, establishing innovative approaches to generate business via assigned partners and ensures partners execute accordingly. Enables the partner to independently drive business with the following resources:</p><ul><li>Partner demand generation plan to build a business pipeline</li><li>Partner resource utilization plan so partners have full access to and are utilizing SAP resources, tools and methodologies</li></ul><p>Coaches partner to generate demand, manage and progress pipeline, forecast and, where needed, to build recovery plans. Responsible for forecasting in the designated territory. Drives adoption and consumption (including renewals and upsells) at territory level with partner teams. Drives partners to delivery against SAP quality standards. Engages with Partner Manager on Sales Planning and Partner Business Planning for the territory covered and facilitates operational support for partners with the Partner Manager. Triggers and assists partners to consume Digital Services as required during the sales cycle and in customer success activities. Guides the reporting on sales progress throughout the year. Identifies deviations from plans and actively engages in measures to deliver agreed goals with Partner Manager.</p><p>Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: CEMAIL_ADDRESS. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you bring:</p><ul><li>Profound knowledge in one or several cloud solution areas, especially SAP S/4HANA Public Cloud.</li><li>Minimum 5 years of experience in sales (Territory/Channel Sales)</li><li>Proven sales track record.</li><li>Knowing or having successful experience in multi-channel go to market models.</li><li>Understanding the principles of solution selling through and with Partners.</li><li>Industry expertise.</li><li>Ability to create and deliver on strategic plans.</li><li>Native level English, Afrikaans is a plus</li><li>Experience in SME/Volume territory business.</li><li>Southern Africa market knowledge and understanding</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Born from a robust and lengthy legacy in the technology sector, GBS has grown to become the leading Enterprise Solutions provider in the Kingdom of Saudi Arabia, supported by a team of experts and a rich portfolio of products and services ranging from Printing Solutions to AV, Cyber Security, Cloud and IT Services, all aimed at supporting Saudi organizations on their digital journey.</p><br><br>Job Description<br><p><strong>JOB SUMMARY</strong></p><br><p>The HR Business Partner serves as the primary point of contact for all businesses operating under the Ghobash brand in the Kingdom of Saudi Arabia, providing strategic and operational HR support across multiple Ghobash Group business units. The role leads end-to-end recruitment assignments, takes full ownership of Saudization and nationalization quotas, and partners closely with business heads and senior management to drive organisational effectiveness and people excellence. The incumbent brings solid experience in HR practices, employee management, and Saudi Labour Law, ensuring all HR activities are executed in alignment with Group policies, service level agreements, and KSA regulatory requirements.</p><br><p><strong>DUTIES &amp; RESPONSIBILITIES</strong></p><br><p><strong>Talent Acquisition & Recruitment</strong></p><br><ul><li>Serve as the primary HR point of contact for all businesses operating under the Ghobash brand in KSA, ensuring consistent and high-quality HR service delivery across all business units.</li><li>Lead end-to-end recruitment assignments across multiple Ghobash Group business units in KSA, managing the full hiring lifecycle from requisition through to offer acceptance.</li><li>Establish recruitment requirements through close collaboration with Line Managers and the Group Recruitment Manager.</li><li>Create and refine Job Descriptions as required to support hiring activities and role clarity.</li><li>Build applicant pipelines by researching and posting on relevant job portals and professional networks.</li><li>Screen, interview, and evaluate applicants using a consistent and structured competency-based framework.</li><li>Arrange and coordinate management interviews for shortlisted candidates.</li><li>Adhere to Group recruitment policies and procedures at all times.</li><li>Build and maintain a comprehensive database of KSA national talent.</li></ul><p><strong>Nationalization & Saudization Quota Management</strong></p><br><ul><li>Take full ownership of Saudization strategy, nationalization targets, and visa quota management for all GBS and Ghobash Group business units within KSA.</li><li>Manage all Saudization portals, including Qiwa and Nitaqat, ensuring the company maintains the required Nitaqat colour band at all times.</li><li>Work with senior management and the HR/PRO Department to ensure employee files and visa quotas are maintained and kept up to date.</li><li>Develop manpower plans using workforce forecasting to ensure visa quota compliance with KSA Labour Law requirements.</li><li>Collaborate with Line Managers on Saudization strategy and ongoing manpower planning.</li><li>Ensure compliance with localization policies and nationalization targets across all business units.</li><li>Monitor and report on Saudization metrics, escalating risks or compliance gaps to relevant stakeholders in a timely manner.</li></ul><p><strong>Onboarding & Manpower Planning</strong></p><br><ul><li>Oversee employee onboarding to ensure a consistent and compliant experience aligned to Group standards.</li><li>Conduct research and analysis to remain current on industry trends and best practices in onboarding and manpower planning.</li><li>Liaise with Corporate HR and the General Manager to develop succession plans and retention strategies for key talent and critical positions.</li><li>Liaise with Corporate HR and General Manager to develop and execute Learning & Development plans equipping individuals with the necessary skills.</li><li>Formulate and implement performance improvement plans to address performance issues or facilitate exit from the organisation.</li></ul><p><strong>Performance Management</strong></p><br><ul><li>Define and set KPIs for employees that meet business needs, in collaboration with Line Managers.</li><li>Develop Job Descriptions and conduct role mapping for grading and compensation benchmarking.</li><li>Facilitate performance review cycles and provide coaching support to managers and employees.</li></ul><p><strong>Employee Relations</strong></p><br><ul><li>Ensure all employee requests are addressed within defined HR SLAs and in line with company policy.</li><li>Respond to all employee queries clearly and in a timely manner.</li><li>Monitor employee absence and leave applications, verifying causes for staff absences as required.</li><li>Reinforce a culture of meritocracy, performance-focus, and diversity at all times.</li><li>Ensure compliance with KSA Labour Law and Group policy throughout the entire employee lifecycle.</li><li>Communicate and implement changes to HR policies and procedures effectively across all business units.</li><li>Ensure the disciplinary procedure is correctly and consistently applied.</li></ul><p><strong>Business Partnering</strong></p><br><ul><li>Act as a trusted business partner, advisor, and coach to General Managers and senior line management across all Ghobash Group businesses in KSA.</li><li>Consult and support Group HR community members on local HR matters, ensuring a joined-up approach.</li><li>Measure employee engagement across business units and drive initiatives to improve it.</li><li>Act as a change agent and facilitate organisational transitions effectively.</li><li>Communicate with senior leaders to present new ideas and propose solutions, factoring in budget constraints and company culture.</li></ul><br>Qualifications<br><p><strong>Education</strong></p><br><ul><li>Bachelor's Degree in Human Resources, Business Administration, or a related field.</li><li>Master's Degree in Human Resources, Psychology, or Business Management.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 3 years of relevant HR experience.</li><li>Demonstrable knowledge of Saudi Labour Law and Saudization requirements.</li><li>Proven recruitment experience across multiple roles and levels.</li></ul><ul><li>5+ years in an HRBP or HR generalist role supporting multiple business units.</li><li>Experience within a diversified group or conglomerate operating in KSA.</li><li>Track record of managing Nitaqat compliance and nationalization quotas.</li></ul><br>Additional Information<br><p><strong>JOB SPECIFICATIONS</strong></p><br><p><strong>Skills & Abilities</strong></p><br><ul><li>Strong knowledge of Saudi Labour Law and KSA employment regulations.</li><li>Proficiency in MS Word, Excel, and PowerPoint.</li><li>Demonstrable experience with HR metrics and reporting.</li><li>Excellent verbal and written communication in English.</li><li>Strong interpersonal and stakeholder management skills.</li></ul><ul><li>Arabic language proficiency (spoken and written).</li><li>Hands-on experience with Qiwa, Nitaqat, and other KSA government HR portals.</li><li>Experience with HRMS or Oracle systems.</li><li>Proven ability to coach and influence senior leadership.</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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2+ years </div>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p><b><b>About this role</b><span>:</span></b></p><br><p><span>The Recruiter provides an absolutely pivotal role in our success story at Gartner. Working in partnership with the business you will be responsible for sourcing and assessing great talent for our organization. Working at Gartner, you will have the fantastic opportunity to see the development of associates you have engaged and feel proud to have been part of their achievements. </span></p><br><p><b><b>What you’ll do:</b></b></p><br><ul><li><p><span>Source, qualify and match candidates to defined profiles and specific open requisitions across assigned Business Units. </span></p><br></li><li><p><span>Develop a thorough understanding of the profiles for which you are searching by forming and maintaining a relationship with hiring managers. </span></p><br></li><li><p><span>Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies</span></p><br></li><li><p><span>Work with a database for sourcing and tracking of candidates </span></p><br></li></ul><p><b><b>What you’ll need: </b></b></p><br><ul><li><p><span>4-7 years’ experience in a corporate or agency recruitment role</span></p><br></li><li><p><span>A consistent track-record of success in a metrics or goal-based talent acquisition setting</span></p><br></li><li><p><span>Strong time-management and organizational skills</span></p><br></li></ul><ul><li><p><span>Someone with determination and a focus on delivering results</span></p><br></li></ul><p><b><b>What we offer: </b></b></p><br><ul><li><p><span>A seat to the table to help drive peak performance in a growing, people business. </span></p><br></li><li><p><span>Encouragement to be innovative and challenge status quo. </span></p><br></li><li><p><span>Exposure to industry leading training and development. </span></p><br></li><li><p><span>Performance based recognition and rewards. </span></p><br></li></ul><p>#LI-CS6</p><br><p><b>Who are we? </b></p><br><p>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.</p><br><p>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.</p><br><p>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.</p><br><p><b>What makes Gartner a great place to work? </b></p><br><p>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.</p><br><p>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.</p><br><p>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.</p><br><p>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.</p><br><p><b>Gartner is the world authority on AI</b></p><br><p>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.</p><br><p>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.</p><br><p><b>What do we offer? </b></p><br><p>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.</p><br><p>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.</p><br><p>Ready to grow your career with Gartner? Join us.</p><br><p><br>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.</p><br><p>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to <span><span><span><span><span>ApplicantAccommodations@gartner.com</span></span></span></span></span>.</p><br>Job Requisition ID:111430<p><span>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.</span></p><br><p>Gartner Applicant Privacy Link: <span><span><span><span><span><span><span><span><span>https://jobs.gartner.com/applicant-privacy-policy</span></span></span></span></span></span></span></span></span></p><br><p><br><span><b>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.</b></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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Grow with us
<br><p><strong>About this opportunity:</strong></p><br><br><p>The Technical Authority Expert – Transmission is part of Managed Services deliveries in line with the Ericsson Operations Engine. The role is responsible for providing technology leadership, technical expertise, governance, and operational support across the full lifecycle of Create, Sustain, and Evolve within the Transmission domain.</p><br><br><p>The role acts as the second-line technical authority for the Transmission domain under Ericsson governance, supporting end-to-end troubleshooting, operational assurance, service continuity, and network stability across routers, L2/L3 switches, L2 transmission nodes, MPLS networks, and related transport infrastructure. The position requires close coordination with customer teams, vendors, third parties, design teams, field operations, and operational support functions to ensure timely restoration, operational compliance, and service quality.</p><br><br><p>The role operates within a 24/5 shift model with weekend on-call support responsibilities.</p><br><br>What you will do
<br><p><strong>Transmission Technical Authority & Operations</strong><br>• Provide second-line technical authority support for the Transmission domain under Ericsson governance.<br>• Support troubleshooting across routers, L2/L3 switches, L2 transmission nodes, MPLS networks, and transport infrastructure.<br>• Coordinate troubleshooting and restoration with vendors, third parties, Field Operations (FO), customer teams, and design organizations.<br>• Guide FO and operational teams during troubleshooting and restoration activities.<br>• Support node acceptance, configuration management, software maintenance, and operational audits.<br>• Verify MDTs, TCNs, maintenance activities, and compliance requirements.<br>• Handle requests, escalations, and reporting activities.</p><br><br><p><strong>Assurance & Incident Management</strong><br>• Manage assurance activities including Change Introduction impact analysis, Business Requirement impact analysis, and complex change support.<br>• Support rollback and fallback decisions during major operational changes.<br>• Define and coordinate security preventive maintenance activities.<br>• Design KPI reporting, event correlation, and filtering mechanisms.<br>• Support Incident Management including outage handling, degradation analysis, troubleshooting, and complex incident resolution.<br>• Initiate Problem Management activities and third-level functional escalations.<br>• Support Security Incident Management and coordinate with vendors, suppliers, partners, and field services during critical incidents.<br>• Perform proactive trend analysis to identify failures and improve recovery processes.</p><br><br><p><strong>Customer Experience & Service Lifecycle Management</strong><br>• Support Customer Experience Management activities including experience analysis, issue resolution, and operational improvements.<br>• Analyze operational reports to drive customer experience improvements.<br>• Manage use cases across design, build, testing, and operational support.<br>• Ensure operational compliance, service quality, and SLA adherence.</p><br><br><p><strong>System Administration & Fulfillment</strong><br>• Perform system administration activities including corrective tasks, database maintenance, server/application interconnections, and user access management.<br>• Support Service Resource Fulfillment activities including planning, execution, testing, reporting, and logging.<br>• Perform software updates, FNI implementation, patch introduction, and feature deployment activities.<br>• Analyze software update impacts and define implementation procedures and recommendations.<br>• Support asset and configuration management activities.</p><br><br><p><strong>Automation & Analytics</strong><br>• Support Analytics & Automation initiatives by identifying automation and operational improvement opportunities.<br>• Collaborate with automation teams to define requirements and support implementation.<br>• Prepare Methods of Procedure (MOPs) for automation use cases.<br>• Perform testing, validation, and acceptance of automation solutions.</p><br><br><p><strong>Cross-Domain Collaboration</strong><br>• Build understanding of interfaces, protocols, and parameters across telecom domains to support cross-domain issue resolution.<br>• Interface with E2E Service Experts and cross-domain squads to support restoration and service continuity activities</p><br><br>The skills you bring
<br><p><strong>Technical Competencies</strong></p><br><br><ul><li>Strong understanding of telecom network architecture across 2G, 3G, 4G, and 5G technologies.</li><li>Strong expertise in transmission networks including routers, L2/L3 switches, MPLS networks, and transmission infrastructure.</li><li>Good understanding of transport networks, telecom signaling, traffic concepts, voice/data flows, and telecom services.</li><li>Strong troubleshooting experience within multivendor telecom environments.</li><li>Knowledge of KPI formulas, KPI degradation analysis, and troubleshooting methodologies.</li><li>Good understanding of scripting, automation, analytics, and telecom operational processes.</li><li>Understanding of Machine Learning, Artificial Intelligence, and Cloud technologies.</li><li>Knowledge of core and access network performance/configuration parameters and their interpretation.</li><li>Understanding of support and supply processes.</li><li>Strong telecom fundamentals and network architecture understanding.</li></ul><p><strong>Qualification & Industry Experience</strong></p><br><br><ul><li>Degree in Engineering, Telecommunications, Computer Science, Electronics, or equivalent.</li><li>5–10 years of experience within the telecom industry.</li><li>Experience within Managed Services, Transmission Operations, IP Transport, or telecom operational support environments preferred.</li></ul><p><strong>Behavioral Competencies</strong></p><br><br><ul><li>Strong leadership and cross-functional coordination capabilities.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong analytical, troubleshooting, and problem-solving capabilities.</li><li>Proactive and results-oriented mindset.</li><li>Ability to work effectively under pressure in operational environments.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Saudi Arabia (SA) || </p><br><br><p><strong>Req ID:</strong> 784993 </p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Grow with us
<br><p><strong>About this opportunity:</strong></p><br><br><p>The Technical Authority Expert – VAS/OSS Platforms is part of Managed Services deliveries in line with the Ericsson Operations Engine. The role is responsible for providing technology leadership, expertise, governance, and operational support across the full lifecycle of Create, Sustain, and Evolve within VAS (Value Added Services), OSS (Operations Support Systems) and telecom service platforms.</p><br><br><p>The role will support operational stability, assurance activities, system administration, service fulfillment, customer requests, automation initiatives, and lifecycle management activities across VAS and OSS environments. The position requires close collaboration with Network, IT, SNOC, Delivery teams, vendors, and customer organizations to ensure service continuity, platform performance, and operational excellence.</p><br><br>Join our Team
<br><p><strong>VAS/OSS Technical Authority & Operations</strong></p><br><br><ul><li>Perform administration and operational support activities for OSS platforms including ENM, ENIQ, eVNFM, and related systems.</li><li>Handle end-user troubleshooting cases, customer requests, escalations, and support activities.</li><li>Support new projects including implementations, integrations, and acceptance activities.</li><li>Follow up on MDTs, TCNs, hardware cases, customer support requests, and governance-related ad hoc activities.</li><li>Generate operational and customer reports as required.</li><li>Provide technical authority and expertise across OSS and VAS platforms.</li></ul><p><strong>Assurance & Incident Management</strong></p><br><br><ul><li>Manage assurance support activities including Change Introduction impact analysis, Business Requirement impact analysis, and support for complex change execution.</li><li>Support rollback and fallback decision-making during critical changes.</li><li>Define and coordinate security preventive maintenance activities.</li><li>Support KPI reporting design, event correlation, and filtering definition.</li><li>Provide Incident Management support including complex incident resolution, degradation troubleshooting, and critical incident handling.</li><li>Initiate Problem Management activities and 3rd level functional escalations.</li><li>Coordinate with suppliers, partners, vendors, and field services during operational incidents.</li></ul><p><strong>Customer Experience & Service Lifecycle Management</strong></p><br><br><ul><li>Drive Customer Experience Management activities including customer experience analysis, issue resolution, and improvement initiatives.</li><li>Translate new business requirements into robust technical solutions.</li><li>Manage lifecycle management activities including technical design, build, testing, operation, and feature implementation.</li><li>Support customer experience use case configuration, testing, validation, and optimization.</li><li>Analyze reports and KPI trends to drive operational and customer experience improvements.</li></ul><p><strong>System Administration & Fulfillment</strong></p><br><br><ul><li>Perform system administration tasks including database maintenance, application interconnections, user access management, and user reconciliation.</li><li>Apply corrective and conditioning activities directly or through vendor coordination.</li><li>Support end-to-end Service Request fulfillment including planning, execution, testing, reporting, and logging.</li><li>Perform software updates, package implementation, patch management, and configuration management activities.</li><li>Handle standard changes, feature implementations, and workaround execution/removal.</li></ul><p><strong>Automation & Analytics</strong></p><br><br><ul><li>Support Analytics & Automation initiatives by identifying potential automation use cases.</li><li>Collaborate with automation teams to define requirements and support automation implementation activities.</li><li>Prepare Methods of Procedure (MOPs) and validate developed automation use cases.</li><li>Support automation, monitoring, orchestration, and lifecycle management activities in large-scale telecom environments.</li><li>Perform trend analysis to proactively identify potential failures and improve operational recovery processes.</li></ul><p><strong>Cross-Domain Collaboration & Integration</strong></p><br><br><ul><li>Work closely with Network, IT, SNOC, Delivery teams, vendors, and customer organizations.</li><li>Support troubleshooting and root-cause analysis for service-affecting issues.</li><li>Support integrations, APIs, mediation systems, and data flows between network, IT, and service layers.</li><li>Build understanding of interfaces, protocols, and system parameters across domains to support cross-domain issue resolution.</li></ul><br>What you will do
<br><p><strong>Technical Competencies</strong></p><br><br><ul><li>Strong experience with OSS platforms including ENM, ENIQ, eVNFM, and telecom operational systems.</li><li>Strong experience with VAS platforms including messaging, charging, provisioning, service control, and digital services.</li><li>Proven expertise across OSS domains including fault management, performance management, configuration management, inventory, service assurance, and orchestration.</li><li>Hands-on knowledge of system integrations, APIs, mediation, and telecom service data flows.</li><li>Strong understanding of telecom network architecture across 2G, 3G, 4G, and 5G technologies.</li><li>Good understanding of telecom signaling, mobile core networks, and telecom operational processes.</li><li>Strong troubleshooting experience in multivendor telecom environments.</li><li>Good understanding of automation, monitoring, analytics, and lifecycle management in telecom environments.</li><li>Good scripting and automation knowledge.</li><li>Understanding of Machine Learning, Artificial Intelligence, and Cloud technologies.</li><li>Strong analytical, documentation, and reporting capabilities.</li><li>Knowledge of KPI formulas, degradation analysis, and troubleshooting methodologies.</li></ul><p><strong>Qualification & Industry Experience</strong></p><br><br><ul><li>Degree in Engineering, Telecommunications, Computer Science, Electronics, or equivalent.</li><li>5–10 years of experience within the telecom industry.</li><li>Experience within Managed Services, OSS Operations, VAS Operations, or telecom support environments preferred.</li></ul><p><strong>Behavioral Competencies</strong></p><br><br><ul><li>Strong leadership and cross-functional coordination capabilities.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong analytical, troubleshooting, and problem-solving capabilities.</li><li>Proactive and results-oriented mindset.</li><li>Ability to work effectively under pressure in operational environments.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Saudi Arabia (SA) || </p><br><br><p><strong>Req ID:</strong> 784992 </p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>Essential Experience <br>• Experience and/or knowledge of hotel business.<br>• Ability to understand quality management practices and teaches to others.<br>• Ability to understand data collection methods.<br>• Knowledge of budget preparation and the control of costs.<br>• Working knowledge of statistical measurement tools.<br>• Effective presentation skills.<br>• Detail orientation and analytical<br>Desirable Experience <br>• Operations background – depending on hotel facilities, a rooms or f&b background may be preferred<br>• Previous training in guest relations.<br>• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.<br>• Experience/trained in Six Sigma or TQM<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.<br>• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.<br>• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.<br>• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.<br>• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.<br>• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.<br>• Immerses in operations to better understand issues/defects faced on the ground.<br>• Drives several initiatives for business standard audits and guestvoice.<br>• Conducts monthly audit to verify compliance with company and brand standards.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Completes other reasonable duties as requested by leadership.<br>Executing Quality Training Programs<br>• Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.<br>• Develops specific training designed to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Verifies the tools for continuous improvements are in place and being utilized.<br>• Uses data collection methods to identify, compile, display, track, and analyze defect trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<br>• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br>
<p>The Growth Officer, MEA North, a key member of the Customer Success (CS) Market Unit (MU) leadership team, will have general responsibility for focusing on the holistic health of out-quarter business. Works alongside the Regional Strategy and Transformation lead to ensure strategic programs and innovation initiatives are being implemented across MEA North in support of CS business goals, financial objectives, portfolio aspirations, and field/organizational growth requirements. Responsible for driving Quarter+1 / Quarter+2 preparedness and provides a connective voice across all demand generation engines, building a cohesive demand strategy and achieving desired pipeline goals across all solutions, segments, industries, and geographies.</p><br>
<p><strong>Responsibilities</strong></p><br>
<p><strong><em>Strategic Program and Initiative Implementation</em></strong></p><br>
<ul>
<li>Provide hands-on leadership and support in the implementation of Global, Regional and MU-specific programs and initiatives across MEA North. Own and drive these initiatives within MEA North on behalf of the Managing Director, MEA North.</li>
<li>Link Global and Regional programs / initiatives between MEA North and key Regional stakeholders — including the Regional Strategy / Transformation resources and the Regional Growth Officers.</li>
<li>In conjunction with Digital Hub leadership, mature the regional Digital Hub strategy; drive DH motions, modalities and processes into MEA North.</li>
</ul>
<p><strong><em>Key MU Leadership</em></strong></p><br>
<ul>
<li>Act as a clear leader across MEA North and represent the Managing Director when not available with customers, partners and internal stakeholders.</li>
<li>Represent SAP externally at an executive level. Function as Executive Sponsor, where appropriate.</li>
</ul>
<p><strong><em>Demand Execution</em></strong></p><br>
<ul>
<li>Be the single owner for high-quality pipeline in CQ+1 and CQ+2, as well as overall 4RQ.</li>
<li>Implement a programmatic approach to managing pipeline, supported by Demand Management, and build depth of understanding across sources of demand generation to ensure appropriate build against pipeline diversity and goals.</li>
</ul>
<p><strong>Experiences</strong></p><br>
<ul>
<li><strong>Transformation: </strong>Track record of translating transformations and strategy into execution and measurable business success (top line or bottom line).</li>
<li><strong>Business Performance: </strong>Track record engaging with customer-facing, sales, services, support or customer engagement organizations.</li>
<li><strong>Demand: </strong>Experience driving results through a multi-faceted, out-quarter and multi-year demand landscape.</li>
<li><strong>Customer Focus: </strong>Well-respected, proven leader with a strong focus on the Customer and Customer Success.</li>
</ul>
<p><strong>KPIs (not inclusive)</strong></p><br>
<ul>
<li>Strong alignment to regular business KPIs to measure business success of transformation.</li>
<li>Customer Success: Adoption, Consumption and Renewal goals.</li>
<li>Execution Excellence: Pipeline growth / conversion. Solution diversity of pipeline growth / conversion.</li>
</ul>
<p><strong>Language</strong></p><br>
<ul>
<li>Fluency in English; Arabic language skills are an advantage.</li>
</ul>
<p><strong>Education</strong></p><br>
<ul>
<li>Bachelor's Degree or equivalent accreditation required; Master's Degree or MBA preferred.</li>
</ul><p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br><strong>We win with inclusion</strong><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>Successful candidates might be required to undergo a background verification with an external vendor.</span></span></p><br> <p><strong><span>We are ethical and compliant</span></strong><span><br>Our leadership credo: <strong>Do what’s right. Make SAP better for generations to come</strong>. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 454184 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></p><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Reference code: JR130808 <p><strong>Main Purpose</strong></p><br><br><p>Your mission will be to craft within the boutique a universe that will deliver a One Of Not Many memorable client experience, creating fulfilling employee experience, and implementing a strong clienteling approach to drive ambitious and sustainable business results.</p><br><br><p><strong>Key responsibilities</strong></p><br><br><p><strong>Business development</strong></p><br><br>• Strongly contribute to grow Brand’s reputation and desirability in the market by participating in networking activities outside of the Boutique including client events<br>• Initiate Boutique events and activities through partnerships to boost sales and traffic<br>• Be aware of the local business environment and its impact on our sales, including the commercial activities of competitors<br><p><strong>Clienteling</strong></p><br><br>• In collaboration with the boutique team, drive and monitor all CRM and clienteling initiatives.<br>• Lead by example and develop individual relationships with clients and prospects<br>• Build and develop the VVIP database.<br><p><strong>Boutique performance and operations management:</strong></p><br><br>• Reach quantitative and qualitative targets in line with Brand objectives.<br>• Propose, define, monitor, and guarantee the implementation of dynamic action plans to achieve Maison and boutique sales targets.<br>• Drive, monitor and report Performance. Develop and share an in-depth knowledge of the boutique business.<br>• Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs.<br>• Drive the changes and ensure adoption of new tools & services.<br>• Manage boutique operations in accordance with Brand and group compliance policies.<br>• Ensure that all Brand and Richemont procedures are perfectly followed to enable the team to perform at their very best on the shop floor.<br><p><strong>Represent Brand identity - Act as a Maison ambassador</strong></p><br><br>• Act as an Ambassador for the Brand, ensuring the integrity of its image with clients and within the local retail community.<br>• Be the ambassador and key contact person for all interactions with the Group and International HQ (to present the boutique, organize visits and events…)<br>• Adhere with Passion to the values and rituals of presentation established by the Maison.<br><p><strong>Team Management & People Development</strong></p><br><br>• Design the optimum organization, recruits the right profiles, and ensures proactively talent pipeline in your boutique.<br>• Develop positive relationship with team by understanding and addressing individual motivation, needs and concerns..<br>• Identify and define team’s training need, ensuring a singular and adapted development plan is curated & communicated accordingly to each team member.<br>• Develop a business-oriented approach in your boutique through regular role plays and on spot coaching, to consistently improve individual and team performance.<br>•Coach, train, motivate and lead by example with a high degree of professionalism<br>• Provide to the team a strong sense of purpose by inspiring a cohesive team spirit, and reinforce engagement.<br>• Communicate, federate, and motivate the boutique team around the strategy and vision of the Maison.<br>• Drive performance management to achieve KPI’s and perform above expectations.<br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Be Part of a Legacy Bigger Than the Game <br>At Al-Qadsiah Club we create more than teams! We’re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports.<br>This is more than just a job! It’s an opportunity to be part of something larger than yourself. At Al-Qadsiah, you’ll play a key role in shaping our legacy, contributing to the nation’s sports vision, and making history every step of the way.<br><br>Job Overview:<br><br>The Head of Marketing will lead the development and execution of Al Qadsiah Football Club's marketing strategy, driving domestic & global fan growth, brand equity, commercial value, and international awareness. The role is responsible for building a world-class marketing function that positions the club as a leading football brand in Saudi Arabia and globally. This individual will oversee brand management, digital marketing, content strategy, fan engagement, campaign planning & execution, performance reporting, and international marketing initiatives, ensuring all marketing activities support the club's sporting ambitions, brand & commercial objectives.<br><br>Key Responsibilities<br><br>Brand Strategy & Management<br> Implement the club's long-term brand strategy.<br> Protect and enhance the club's identity, values, positioning, and visual standards.<br> Ensure consistency across all fan-facing channels, partnerships, merchandise, stadium experiences, and communications.<br> Lead club campaigns that increase awareness, engagement, and affinity among local and international audiences.<br> Establish Al Qadsiah as one of the most recognised football brands in the Middle East.<br><br><br>International Marketing<br><br> Develop and execute international growth strategies targeting priority markets across Europe, Asia, North America, and key football territories. <br> Increase global fan acquisition and engagement through tailored campaigns and content.<br> Identify international collaboration, activation, and promotional opportunities.<br> Support overseas tours, events, player appearances, and commercial initiatives.<br> Build relationships with international agencies, broadcasters, rights holders, and football stakeholders.<br><br>Fan Growth & Engagement<br><br> Create strategies to grow the club's fanbase across physical and digital channels. <br> Drive supporter acquisition, retention, loyalty, and engagement programmes.<br> Work with Head of Digital to drive CRM and fan segmentation strategies to improve audience understanding and personalised communications.<br> Work closely with ticketing, membership, and commercial teams to increase attendance, memberships, and revenue, aligned to the club’s move to Aramco Stadium<br> Enhance matchday and non-matchday fan experiences.<br><br>Campaign Planning & Execution<br><br>Lead annual and seasonal marketing planning processes. <br><br>Develop integrated campaigns supporting:<br><br>•Season launches<br>•Matchday promotion<br>•Ticket & Hospitality sales (season ticket and specific matches)<br>•Membership programmes<br>•Merchandise launches<br>•Sponsor activations<br>•Community initiatives<br>•International growth objectives<br><br>Ensure campaigns are delivered on time, on budget, and against agreed KPIs.<br><br><br>Content Strategy & Creative Leadership <br> Oversee the club's content strategy across all channels.<br> Lead the creation of compelling storytelling that connects supporters with players, coaches, and the club's wider vision.<br> Ensure high-quality content production across video, social media, photography, editorial, and digital platforms.<br> Drive innovation in content formats, audience engagement, and platform-specific strategies.<br> Manage internal creative teams and external agencies.<br><br>Digital Marketing (alongside relevant Department heads) <br>1. Lead all digital marketing activities including:<br>2. Social media marketing<br>3. Paid media<br>4. Search marketing<br>5. CRM and email marketing<br>6. Mobile and app marketing<br>7. Website performance<br>8. Audience acquisition<br>9. Optimise customer journeys and conversion funnels.<br>10. Utilise data-driven marketing approaches to maximise engagement and ROI.<br>11. Stay ahead of emerging digital trends, platforms, and technologies.<br><br>Analytics, Reporting & Insights <br> Establish marketing performance frameworks and KPIs.<br> Deliver regular executive-level reporting on marketing effectiveness, fan growth, digital performance, campaign results, and ROI.<br> Use audience, market, and performance data to inform strategic decision-making.<br> Develop dashboards and reporting systems to track progress against club objectives.<br> Present insights and recommendations to senior leadership.<br>Leadership & Team Management <br> Build, lead, and develop a high-performing cross-function marketing team.<br> Foster a culture of creativity, innovation, accountability, and continuous improvement.<br> Manage agency relationships, budgets, and external suppliers.<br> Collaborate closely with commercial, communications, football operations, sponsorship, ticketing, retail, and executive leadership teams.<br><br><br><br>Requirements<br><br>Experience & Qualifications <br>Essential<br> Bachelor's degree in Marketing, Business, Communications, or related discipline.<br> 8-10 years of senior marketing experience.<br> Proven experience leading marketing functions within sport, entertainment, media, lifestyle, or major consumer brands.<br> Strong understanding of football audiences and fan behaviour.<br> Demonstrated success delivering brand, digital, and fan growth strategies.<br> Experience managing multi-channel campaigns and significant marketing budgets.<br> Strong stakeholder management and leadership skills.<br> Excellent analytical and reporting capabilities<br>Preferred <br> Experience within professional football or global sports organisations.<br> Experience in international brand expansion and audience growth.<br> Knowledge of Middle Eastern and international football markets.<br> Arabic language skills are advantageous.<br> Experience working within high-growth, ambitious organisations.<br> Key Performance Indicators (KPIs)<br> Fanbase growth across all channels.<br> Social media audience and engagement growth.<br> Website and app traffic growth.<br> CRM database growth and engagement.<br> Matchday attendance and membership growth.<br> Merchandise and marketing-driven revenue contribution.<br> Campaign ROI and performance metrics.<br> Brand awareness and perception measures.<br> International audience growth.<br> Sponsorship activation performance.<br> Marketing budget effectiveness.<br>Personal Attributes <br> Strategic and commercially minded.<br> Passionate about football and fan culture.<br> Innovative and creative thinker.<br> Strong leadership presence.<br> Highly organised and results-oriented.<br> Data-driven decision maker.<br> Comfortable operating in a fast-paced, high-performance environment.<br> Collaborative and relationship-focused<br><br><br><br>Benefits<br><br>Why Join Al-Qadsiah?<br> Be Part of the Legacy: Join a club that’s redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.<br> Experience the Culture: Thrive in an environment that values quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony. This is the Qadsiah Way.<br><br>Skills: •<br>Education: Bachelor's degree in Marketing, Communications, Media, or a related field.<br>•<br>Experience: Minimum of 5 years of experience in social media management, with at least 2 years in a leadership role. Previous experience in the sports industry or managing social media for sports teams or brands is highly desirable.