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المسمى الوظيفي: مدير العمليات الميدانية – المنطقة الغربيةField Operations Manager – Western Region<br><br>الملخص التنفيذيمسؤول عن تأسيس وقيادة العمليات الميدانية لتطبيق Tygo في مكة وجدة (والتوسع للمدينة المنورة). يمثل الحلقة البشرية التي تربط الطلبات الرقمية القادمة من التطبيق بالتنفيذ الواقعي في الفنادق والمنشآت التي يؤمها ضيوف الرحمن. يضمن وصول الشرائح والباقات للعميل، وتفعيلها فوراً، وحل أي إشكالات فنية أو تشغيلية في الميدان، مع بناء فريق ميداني قادر على العمل في أوقات الذروة.<br>المسؤوليات الأساسية <br>أولاً: التأسيس والبناء- بناء الهيكل التشغيلي للمنطقة الغربية من الصفر (الموارد البشرية، الآليات، إجراءات العمل).- استقطاب وتدريب الفريق الميداني (مندوبين ميدانيين، أخصائيين عمليات الخ..) وتأهيلهم لمواسم الذروة.- تصميم الجداول التشغيلية وخطط التوزيع الجغرافي (Makkah, Jeddah, Madinah) بناءً على كثافة الطلبات وتوزع الفنادق.- إنشاء نظام متابعة للطلبات من لحظة وصولها حتى إشعار العميل بالتفعيل.<br>ثانياً: الإشراف على تنفيذ الطلبات- استقبال الطلبات القادمة من Tygo وترجمتها إلى مهام ميدانية للفريق.- توزيع المهام على المندوبين بناءً على القرب الجغرافي وأولوية العميل (فنادق وحملات الحجاج، المعتمرين).- الإشراف المباشر على عملية تسليم الشريحة أو الباقة للعميل في موقعه (فندق، سكن).- التأكد من التفعيل الصحيح للشريحة واختبار الخدمة قبل مغادرة موقع العميل.- بيع الخدمات الإضافية في الميدان (باقات بيانات إضافية، تجديد، ترقيات) حسب حاجة الزائر.<br>ثالثاً: حل المشكلات والدعم الميداني- التعامل مع شكاوى العملاء في الميدان فوراً (شريحة لا تعمل أو خطأ في الباقة الخ..) بدلاً من إحالتها للدعم الفني المركزي.- التنسيق مع شركات الاتصالات لحل أي إشكالات فنية تتعلق بالتفعيل أو الشبكة.- رفع التقارير اليومية للإدارة عن حجم الطلبات، نسبة التفعيل، المشكلات المتكررة، واقتراحات التحسين.<br>رابعاً: إدارة مواسم الذروة- الاستعداد المسبق لموسم الحج والعمرة ورمضان بزيادة عدد المندوبين.- تطبيق خطط الطوارئ في حال ازدحام الطلبات أو نقص الموارد أو أعطال تقنية.- التواجد الميداني الشخصي في أصعب الأوقات لقيادة الفريق وتحفيزه وحل الأزمات فوراً.<br>خامساً: التطوير والتحسين- جمع ملاحظات العملاء في الميدان عن تجربتهم مع Tygo والعمل على تحسينها.- اقتراح تحسينات في التطبيق أو العمليات الداخلية بناءً على الواقع الميداني.- تطوير أدلة تدريبية وإجراءات عمل موثقة لضمان استمرارية الخدمة بعد التوسع.<br>المؤهلات والخبرات المطلوبة<br>الخبرة: 2–4 سنوات في قطاع الاتصالات، تحديداً في تفعيل خدمات الاتصالات أو المبيعات الميدانية.خبرة إضافية: يُفضّل خبرة سابقة في خدمات الحج والعمرة أو العمل الميداني في الفنادق والمشاعر المقدسة.المهارات القيادية: القدرة على بناء فريق من الصفر، تدريبه، وتحفيزه تحت الضغط.المرونة: الاستعداد للعمل الميداني والسفر بين المدن، خاصة في أوقات الذروة (الحج، العمرة، رمضان). اللغة: إتقان العربية والانجليزية للتعامل مع الحجاج.<br>طبيعة العمل<br>موقع العمل: مكة المكرمة، جدة (ومستقبلاً المدينة المنورة).نوع العمل: ميداني بنسبة عالية، مع جزء إداري للتخطيط والمتابعة.ساعات العمل: حسب حاجة العمل، تشمل العمل في المساء وأيام العطلات خلال مواسم الذروة.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a AI Engineer, Sr 1 based in Saudi Arabia.<br><br>This role is designed for an experienced AI Engineer passionate about building innovative, production-ready artificial intelligence solutions.<br><br>You will contribute to the design and development of advanced AI systems powered by Large Language Models and modern cloud technologies.<br><br>The position focuses on creating intelligent digital experiences through scalable AI services, agentic workflows, and secure enterprise integrations.<br><br>You will work on challenging projects involving model deployment, optimization, retrieval systems, and AI-powered applications.<br><br>The role offers the opportunity to collaborate with multidisciplinary teams while shaping the future of AI-driven products.<br><br>You will have significant ownership in delivering reliable, high-performing AI solutions that create measurable business impact.<br><br>Accountabilities<br><br>The AI Engineer will be responsible for designing, developing, and optimizing AI-powered solutions while ensuring scalability, reliability, and strong engineering practices. The role requires a balance of technical expertise, problem-solving skills, and collaboration across teams.<br><br>Design, develop, and enhance AI-powered applications, including intelligent chatbot experiences and enterprise AI solutions. Integrate and deploy open-source Large Language Models (LLMs) within secure private cloud environments. Build and maintain scalable Python backend services supporting AI-driven interactions and workflows. Design and implement agentic AI workflows, including tool integrations, context retrieval, database querying, and external API communication. Optimize AI model performance, latency, scalability, and reliability across GPU-based environments. Integrate AI solutions with cloud platforms and existing infrastructure to support production deployments. Monitor, evaluate, and continuously improve AI systems using LLM evaluation techniques and performance optimization methods. Develop reliable, production-grade AI solutions while collaborating with technical and non-technical stakeholders. Contribute to system design decisions and promote best practices for AI engineering.<br><br>Requirements<br><br>The ideal candidate brings strong experience in AI engineering, backend development, and deploying intelligent systems at scale. They should demonstrate technical ownership, strong analytical thinking, and the ability to collaborate effectively in complex environments. <br><br>Strong professional experience in AI engineering, particularly with Large Language Models (LLMs). Hands-on experience with open-source AI frameworks such as Hugging Face Transformers. Proven experience deploying AI models on GPU infrastructure. Strong Python backend development skills for AI services and APIs. Experience with LLM engineering patterns, including:Tool calling and structured outputs. Retrieval systems and context management. Streaming responses and real-time AI interactions. Experience building real-time chat systems using HTTP streaming technologies such as SSE or similar solutions. Experience integrating AI systems with databases, APIs, and external services to enable intelligent decision-making. Familiarity with Azure cloud services, especially Azure AI and related infrastructure. Knowledge of AI model optimization techniques, including quantization, inference optimization, and scalability strategies. Understanding of modern software engineering practices and production system design. Strong problem-solving and system architecture skills. Ability to communicate clearly with both technical and business stakeholders. High level of ownership, accountability, and focus on delivering reliable solutions.<br>Nice To Have<br><br>Experience with frontend technologies such as React or Next.js. Experience developing user-facing conversational interfaces. Experience with advanced AI evaluation frameworks and production monitoring practices.<br><br>Benefits<br><br>Competitive salary based on skills, qualifications, experience, and location. Comprehensive benefits package. Opportunity to work on innovative AI-driven projects with real-world impact. Collaboration with a diverse and international team. Remote work flexibility. Professional growth opportunities in a fast-evolving technology environment. Exposure to cutting-edge AI technologies and enterprise-scale solutions. Inclusive workplace culture focused on innovation and continuous learning.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Overall Purpose of the Job To support the delivery of UoM – Dubai's Careers, Alumni, Employer and Community Engagement activities by coordinating programmes, events, communications, stakeholder engagement activities, surveys, and data management processes across the student lifecycle. The post holder will support student engagement, career development activities, alumni engagement initiatives, employer relations activities, mentoring programmes, community engagement initiatives, and institutional events, while ensuring accurate data capture and reporting within institutional systems.<br>Key Responsibilities1. Student Engagement & Career Services· Coordinate onboarding career activities and student engagement initiatives.· Schedule and coordinate career coaching clinics, appointments, and follow-up activities.· Organise career workshops, webinars, masterclasses, networking sessions, and employer engagement activities.· Support the delivery of career readiness initiatives, including CV reviews, Linked In optimisation, interview preparation, and career development sessions.· Promote career services, opportunities, events, and resources to students.· Maintain records of student participation and engagement activities.· Track attendance and engagement across career development activities.· Assist with the distribution and collection of student surveys and feedback.· Advise and support students throughout their Live Business Projects (LBP) and Live Capstone Projects (LCP) <br>2. Alumni Engagement & Student-Alumni Integration· Coordinate Alumni Buddy, Mentor Me, and other alumni engagement programmes.· Support alumni networking events, webinars, guest speaker sessions, and engagement campaigns.· Assist with alumni ambassador and regional alumni chapter activities.· Maintain alumni contact records and engagement data.· Coordinate communications with alumni through approved channels and platforms.· Record and track alumni participation as mentors, speakers, advisors, volunteers, employers, and ambassadors.· Support initiatives that strengthen student-alumni connections throughout the student lifecycle.<br>3. Employer & Industry Engagement· Maintain employer, industry partner, and stakeholder databases.· Coordinate employer visits, guest lectures, industry panels, company presentations, and networking activities.· Promote employment, project, mentoring, and career development opportunities to students and alumni.· Support employer engagement campaigns and communications.· Assist with the administration of employer surveys and feedback activities.· Record employer interactions and engagement activities within institutional systems.· Support the coordination of talent pipeline and employer partnership initiatives.<br>4. Community Engagement & Social Responsibility· Coordinate volunteering, social responsibility, and community engagement activities.· Support the organization of masterclasses, workshops, community events, and outreach initiatives.· Assist with participant registration, attendance tracking, and communications.· Maintain records relating to volunteering hours, participation, and community impact activities.<br>5. Events Coordination· Coordinate the planning and delivery of careers, alumni, employer, community, and networking events.· Manage event registrations, invitations, attendance tracking, and post-event communications.· Liaise with internal and external stakeholders regarding event logistics.· Coordinate venue bookings, suppliers, speakers, and event materials where required.· Collect and compile event feedback and participation data.<br>6. Data Management & Reporting· Maintain accurate student, alumni, employer, and stakeholder records within Educore and other institutional systems.· Update engagement records, communication logs, attendance records, and activity data.· Manage Graduate Destination Survey (GDS+) data collection activities.· Assist with data validation and record maintenance.· Prepare routine reports relating to participation, engagement, attendance, and stakeholder activities.· Ensure compliance with institutional data management and confidentiality requirements.<br>7. Communications & Marketing Support· Prepare and distribute communications to students, alumni, employers, and partners.· Support newsletters, promotional campaigns, event communications, and social media activities.· Manage the preparation of success stories, testimonials, case studies, and impact reports.· Support communication activities related to careers, alumni, employer, and community engagement initiatives.<br>General Responsibilities· Build and maintain positive working relationships with students, alumni, employers, academic colleagues, and external stakeholders.· Represent UoM – Dubai at events, exhibitions, networking activities, and community initiatives when required.· Work collaboratively with colleagues across departments to support institutional objectives.· Support special projects and initiatives as required.· Occasionally work evenings or weekends to support events and engagement activities.· Undertake any other duties appropriate to the grade and responsibilities of the post.· Support special projects for the University of Manchester – Dubai.· Occasionally travel to attend events, exhibitions and related meetings and trainings within the Middle East region and overseas Essential Knowledge, Skills & Experience Qualifications Bachelor's degree or equivalent professional qualification<br>Experience· Experience in Higher Education, Student Services, Careers Services, Alumni Relations, Employer Engagement, Events Management, Marketing, or a related field.· Experience coordinating events, projects, or stakeholder engagement activities.· Experience maintaining databases, records, or CRM systems.· Skills & Competencies· Excellent interpersonal and communication skills.· Strong organisational and administrative skills.· Ability to coordinate multiple activities and meet deadlines.· Strong attention to detail and data accuracy.· Ability to build positive relationships with a diverse range of stakeholders.· Good report preparation and data management skills.· Proficiency in Microsoft Office applications and CRM/database systems.· Ability to work independently and as part of a team.· Professional, customer-focused, and service-oriented ap<br>Desire Knowledge, Skills & Experience· Experience within the Higher Education sector.· Experience supporting alumni relations, careers services, or employer engagement activities.· Experience using student management systems, CRM platforms, or engagement management systems.· Experience supporting mentoring, volunteering, or community engagement programmes.· Knowledge of graduate employability, alumni engagement, or stakeholder relationship management.
Location: Riyadh, Saudi Arabia - Onsite Available role/s: L1 and L2 Application Support Engineer <br>Key Responsibilities<br>L1 Application Support Act as the first point of contact for incidents and service requests. Log, classify, prioritize, and track support tickets through the ITSM platform. Monitor applications, APIs, integrations, batch jobs, and operational dashboards. Perform initial troubleshooting for login, onboarding, transaction, workflow, and connectivity issues. Capture logs, error messages, timestamps, and transaction references for investigation. Escalate unresolved or high-impact issues to L2 support, infrastructure, security, or vendors within SLA timelines. Perform approved password resets, account unlocking, and predefined access requests. Monitor end-of-day processing, data synchronization, and critical operational activities. Prepare operational reports and maintain support documentation.<br>L2 Application Support Investigate and resolve complex incidents escalated by the L1 support team. Analyze application logs, system traces, API payloads, and database records to identify root causes. Troubleshoot transaction failures, application errors, performance bottlenecks, and integration issues. Diagnose credit decisioning issues related to business rules, software defects, and external data anomalies. Resolve stuck or failed BPM workflows and support underwriting-related processes. Investigate loan calculations, repayment schedules, accounting discrepancies, and data consistency issues. Support functional and technical issues across ERP, CRM, HR, and finance platforms. Troubleshoot API timeouts, payload errors, authentication failures, and third-party service interruptions. Coordinate with external vendors and service providers to resolve integration-related incidents. Execute SQL queries and perform approved data extractions for investigations and reporting. Document defects with clear reproduction steps, logs, payloads, and supporting evidence. Escalate software defects to development teams and track them through closure.<br>Required Qualifications & Experience<br>For L1 Application Support Engineers2–4 years of experience in Application Support, Helpdesk, Service Desk, or NOC Operations. Experience in banking, fintech, lending, or financial services environments is mandatory. Familiarity with monitoring tools such as Grafana, Kibana, GCP Monitoring, or similar platforms. Basic understanding of REST APIs, HTTP errors, timeouts, and application logs. Exposure to core banking, loan management, ERP, CRM, or payment systems. Experience with ticketing and ITSM platforms. Strong communication, documentation, and problem-solving skills.<br>For L2 Application Support Engineers3–5 years of experience in L2 Application Support, Production Support, or Technical Operations. Experience in banking, fintech, lending, or financial services environments is mandatory. Strong experience analyzing logs, traces, and API payloads using tools such as GCP Operations Suite, ELK, Grafana, or similar platforms. Strong understanding of REST APIs, JSON, XML, HTTP errors, and tools such as Postman. Hands-on experience supporting core banking or loan management systems such as Temenos, Finacle, Oracle FLEXCUBE, Fineract, or similar platforms. Experience supporting ERP and BPM platforms, preferably ERPNext or equivalent. Strong SQL skills and experience investigating production data issues. Excellent analytical, troubleshooting, stakeholder management, and documentation skills.<br>Additional Requirements Fluency in Arabic and English is required. Strong awareness of information security, production controls, and data confidentiality. Ability to work effectively with support teams, infrastructure, security, vendors, and development teams. Willingness to support critical incidents outside standard business hours when required. Ability to work shifts, weekends, and participate in on-call support rotations as needed.
At Alkymi, we’re building the first AI-powered business system for unstructured data for financial services. As the first technology service to offer safe and secure large language models inside of financial document workflows, Alkymi is changing the way the alts industry accesses their data - empowering them to service more clients, quickly pivot investment strategies and increase their revenue per employee.<br><br>Founded in 2017 in New York City, Alkymi works with some of the world’s leading businesses and financial services firms to automate their highest-impact workflows by delivering an unparalleled product experience. We’re laser focused on understanding our customers’ document data workflows from top to bottom, and deploying easy-to-use, powerful tools to meet their objectives. We combine cutting edge AI with best-in-class software engineering to accelerate our users' workflows at some of the world’s most demanding and sophisticated businesses.<br>We're looking to add a stellar Forward Deployed Engineer as we enter our next phase of growth and execute on an ambitious product roadmap.<br><br>You will be implementing Alkymi Data Inbox with our enterprise customers and be one of Alkymi’s primary points of contact. You will be responsible for providing technical expertise and elicit technical requirements for integrating Data Inbox. You will work with Alkymi’s AI and LLM-based platform and solve unstructured data challenges for our customers.<br>This role is a unique opportunity for a highly motivated individual to make a significant impact in a fast-growing, high-potential AI startup.<br><br>Your Day to Day:Be responsible for the delivery of Alkymi Data Inbox for our customers Elicit technical requirements effectively with enterprise customers across multi-functional teams Work with stakeholders across the company to become an expert in the features, benefits and application of Alkymi’s products Architect technical data solutions around Alkymi’s data platform and produce assets to drive the implementation process forward - Data modeling and schema design will be an integral part of this role Lead enterprise customers through an end-to-end deployment lifecycle including requirements gathering, user acceptance testing, go-live, and day 2 planning Identify and resolve strategic issues and potential blockers - as well as the answers to overcoming them Operate with significant autonomy and self-reliance to deliver results to our customers<br><br>Qualifications:3-5+ years of experience in a Service Delivery, Customer Success, Product, Consulting, Project Management, or other customer-facing Professional Services role in software or related industries Knowledge of software product development, APIs, database technologies, operations platforms and data analysis tools. Startup experience is a plus - we are a small team that moves fast and is constantly encountering new challenges Own SLA and KPI reporting and reviewing performance regularly and orchestrating timely responses with the customer Excellent communication skills with proven ability to communicate at all levels in a customer organization Experience with Machine Learning, AI, and LLM systems is a plus Impeccable business acumen, client service and presentation skills BA/BS degree We are open to non-traditional backgrounds - the most important qualification for this job is that you are a hands-on doer who will relentlessly pursue customer success
Role Overview The Business Development Executive will be responsible for driving Alnumuw’s expansion in the Kingdom of Saudi Arabia by acquiring new kitchen partners, building strong supplier networks, and supporting the growth of new virtual and FMCG brand opportunities. The role focuses on identifying, engaging, and closing strategic partnerships with food service operators and product suppliers aligned with Alnumuw’s food-tech ecosystem.<br>Key Responsibilities1. Kitchen Acquisition & Partnership Development Identify and approach potential cloud kitchens, restaurant groups, hotel kitchens, and catering operators across KSABuild and maintain a strong pipeline of potential kitchen partners Present and clearly explain Alnumuw’s business model, value proposition, and revenue opportunities Conduct meetings, presentations, and follow-ups with decision-makers Negotiate commercial terms and support closing partnership agreements Ensure smooth onboarding of newly acquired kitchen partners Act as the main commercial point of contact during early partnership stages2. Supplier Sourcing & FMCG Development Identify and source reliable suppliers for FMCG, retail, and food production ingredients Build partnerships with manufacturers, co-packers, and private label producers Explore opportunities to develop new products under Alnumuw’s virtual brand ecosystem Evaluate supplier capabilities, pricing, quality standards, and scalability Negotiate supply agreements and commercial terms Maintain a structured supplier database for ongoing product development needs<br>3. Market Expansion & Lead Generation Continuously research the KSA market for new opportunities in food service, FMCG, and retail Generate leads through networking, industry events, and direct outreach Identify emerging trends and potential brand opportunities within kitchens and suppliers Support expansion strategy by providing insights on competitor activity and market gaps<br>4. Relationship Management Build long-term relationships with kitchen operators, suppliers, and key stakeholders Ensure consistent communication with partners to maintain engagement and trust Handle initial escalations during onboarding or early operational challenges Maintain strong partner satisfaction to support long-term retention<br>5. Commercial & Sales Execution Achieve monthly and quarterly targets for kitchen acquisitions and supplier onboarding Prepare proposals, presentations, and commercial offers for potential partners Support contract discussions in coordination with internal legal and operations teams Track all leads, negotiations, and conversions using structured reporting tools<br>6. Coordination & Internal Collaboration Work closely with operations, product development, and brand teams to ensure smooth execution of partnerships Provide structured feedback from the market to improve Alnumuw’s offering Coordinate onboarding requirements between kitchens and internal teams Ensure all partner information is properly documented and updated<br>Key Requirements Proven experience in business development, sales, or partnerships (F&B or FMCG preferred) Strong understanding of the KSA food service or retail market is a plus Excellent communication and negotiation skills Ability to build relationships with senior decision-makers Strong networking and outreach capabilities Self-driven, target-oriented, and highly organized Ability to work independently in a fast-paced, growth-focused environment<br>Core Success Metrics Number of new kitchens onboarded monthly Number of active supplier partnerships established Conversion rate from lead to signed agreement Quality and scalability of onboarded partners Contribution to new product development pipeline
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Overview: The Infrastructure SME plays a critical role in ensuring that the underlying IT infrastructure fully supports Business Continuity and Disaster Recovery (BCDR) objectives, with a strong focus on DR Automation. This role bridges infrastructure and automation teams, ensuring resilience, scalability, and seamless failover/failback execution across all infrastructure layers.</p><p>Key Responsibilities</p><ol><li>Infrastructure Architecture & Readiness: Review and validate the end-to-end infrastructure architecture supporting automated DR failover and failback, including:<ul><li>Network, Security, Compute, storage, virtualization, containers, and data center components</li></ul>Ensure the design supports high availability, resiliency, and recoverability aligned with business requirements.</li><li>DR Automation Integration: Act as the primary bridge between infrastructure teams and the DR Automation team, ensuring alignment and seamless collaboration. Review and validate automated failover/failback workflows across infrastructure components, including:<ul><li>Network, Security, Servers, storage, DNS, virtualization platforms, and container environments</li></ul>Collaborate on the development of pre-failover validation scripts to ensure readiness before execution.</li><li>Recovery Objectives & Capacity Planning: Review and validate infrastructure-level RTOs, ensuring alignment with application and business recovery requirements. Ensure sufficient capacity and performance within DR sites and automation platforms to support:<ul><li>Full failover scenarios</li><li>Partial or phased failover scenarios</li></ul></li><li>Technical Leadership & Engagement: Lead and actively participate in technical discussions and workshops across:<ul><li>Discovery</li><li>Validation</li><li>Tabletop exercises</li></ul>Provide domain expertise and recommendations to ensure robust infrastructure design and DR strategy alignment.</li><li>Performance & Validation: Oversee and validate infrastructure performance testing during and after DR failover/failback activities. Ensure that systems meet defined performance benchmarks and recovery objectives post-recovery.</li><li>Compliance & Audit Readiness: Review and ensure adherence to audit and regulatory requirements, particularly around:<ul><li>Logging</li><li>Monitoring</li><li>Traceability of DR activities</li></ul>Support audit readiness by ensuring proper documentation and controls are in place.</li><li>Cross-Functional Collaboration: Collaborate with Application, Network, Security, Database, and Business teams to ensure end-to-end alignment. Coordinate with stakeholders to ensure dependencies are properly managed across infrastructure and application layers.</li><li>Continuous Improvement & Optimization: Identify opportunities to optimize infrastructure resilience, performance, and cost efficiency. Drive continuous improvement initiatives based on test results, incidents, and evolving business needs.</li></ol><p>Strong expertise in enterprise infrastructure design and operations (network, compute, storage, virtualization, cloud). Hands-on experience with Disaster Recovery architectures and DR automation tools. Deep understanding of failover/failback mechanisms and infrastructure dependencies. Experience in capacity planning, performance testing, and high availability design. Knowledge of regulatory and compliance requirements related to DR and infrastructure. Strong stakeholder communication and cross-team coordination skills.</p><p>Preferred Qualifications: Experience in large-scale BCDR and DR Automation programs. Certifications in infrastructure technologies, cloud platforms, or DR/BCDR frameworks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in enterprise infrastructure design and operations (network, compute, storage, virtualization, cloud).</li><li>Hands-on experience with Disaster Recovery architectures and DR automation tools.</li><li>Deep understanding of failover/failback mechanisms and infrastructure dependencies.</li><li>Experience in capacity planning, performance testing, and high availability design.</li><li>Knowledge of regulatory and compliance requirements related to DR and infrastructure.</li><li>Strong stakeholder communication and cross-team coordination skills.</li><li>Preferred Qualifications: Experience in large-scale BCDR and DR Automation programs. Certifications in infrastructure technologies, cloud platforms, or DR/BCDR frameworks.</li></ul><p></p></section>
About Us:Geologic AI is a fast-growing technology company developing and deploying exciting new technologies for the energy and mining sectors. We build nifty geological robots that scan rocks, train AI to analyze the scan data, and make fancy software that makes all our results incredibly useful for finding and extracting natural resources. We are well-funded, growing rapidly, and looking for amazing people to join our team.<br>What You'll Do:As a member of our field operations team, you will be operating our Geologic AI rock scanning robots helping our clients gain new geological insights into their resources. Working in our labs and/or in the field, you will be prepping core samples for scanning, running and maintaining the equipment, and processing scan data in our custom software. You'll use your technical knowledge and common sense to make sure our clients get the best data possible and will interact with client geologists to help them get the most out of the amazing data you are generating.<br>What We'll Love About You:You have some experience or knowledge of geological concepts, strong technical skills, and the ability to work in a remote field environment. You want to work with both your brain and your hands. You are a hard worker that can keep a smile on your face for your colleagues and clients over a long shift. You enjoy working with computers and have some Excel and database experience, or even some coding experience.<br>What You'll Love About Us:We're a fast-growing, well-funded company working on interesting products that are making a difference in the world. Our products and services are helping find the hydrocarbons that power our world today, and the metals and minerals required for the energy transition of tomorrow.<br>Additional requirements:Must be able to work overnight shifts and shift work (2-week rotations typical) Ability to safely lift and manipulate drill core boxes up to 60 lbs repeatedly (Core helpers/ preppers will be provided once training is complete). Willing to adhere to client safety policies when working on operating mine sites. Able to work and travel independently. Experience with Microsoft Word and Excel. Considerable experience using various computer Windows software and hardware, including:efficient file navigation and understanding of file structure, keyboard shortcuts, remote desktop, Windows DOS commands, etc. Identify USB types, Ethernet/network switches, troubleshoot hardware connectivity.preferred experience with multi-node processing, network storage, etc. Comfortable using hand and power tools and basic mechanical knowledge. Experience in client-facing communication or customer service. Must speak English fluently (required) Must be located in Saudi Arabia<br>Preferred skills:Introductory experience with any coding language is an asset. Experience with geology, particularly any experience on drilling exploration programs is an asset. Any familiarity with non-destructive testing, core scanning, or imaging devices such as Xray Fluorescence Spectroscopy, Hyperspectral Imaging, Magnetic Susceptibility is an asset.<br>Educational Requirements:Diploma/Certificate, associate degree or Degree in an Earth Science, Geology, Engineering or Computer Science/Studies.<br>Job Types: Shift work<br>Salary: SAR 13000<br>Benefits:Health insurance<br>Schedule:12-hour shift Day shift Night shift Overtime Weekend availability<br>Licence/Certification:Valid Drivers License (required)
About the Company Our client is a fast-growing, technology-driven financial services organization based in Saudi Arabia, focused on delivering innovative digital financial solutions to consumers and businesses. The company is building a modern, digital-first platform designed to transform customer experiences through advanced technology, automation, and secure digital processes.<br>Operating within a highly regulated environment, the organization is investing heavily in cloud technologies, cybersecurity, digital identity solutions, platform engineering, and data-driven decision-making. The company is currently undergoing a significant growth phase and offers an opportunity for technology leaders to play a foundational role in shaping the future technology landscape of the business.<br>Ideal Candidate We are seeking an experienced technology leader to design, build, and operate a modern digital lending and financial services platform. This role will be responsible for technology strategy, architecture, platform delivery, cloud infrastructure, regulatory integrations, cybersecurity alignment, and operational excellence.<br>The successful candidate will lead the development and operation of customer-facing digital products, core lending systems, national digital ecosystem integrations, and enterprise technology governance frameworks.<br>Key Responsibilities Platform Architecture & Technology Strategy Design and maintain scalable, secure, and high-availability technology architectures. Define cloud infrastructure, application architecture, database strategy, and API frameworks. Drive architecture decisions balancing security, scalability, performance, and cost efficiency. Digital Platform Delivery Lead the implementation and continuous enhancement of digital lending and financial services platforms. Oversee end-to-end customer onboarding, verification, credit assessment, loan lifecycle management, repayments, and collections workflows. Ensure platforms support business growth and regulatory requirements. Systems Integration Deliver and maintain integrations with external government, identity verification, credit bureau, payment, and digital signature ecosystems. Manage API integrations and third-party technology partnerships. Security & Secure Development Establish and enforce Secure SDLC practices. Implement security testing, code review, vulnerability management, dependency scanning, and release controls. Collaborate with security stakeholders to ensure compliance with regulatory expectations. IT Service Management & Governance Implement incident, problem, change, release, and configuration management processes. Establish technology governance frameworks and operational controls. Manage technology risk, documentation, and audit readiness. Cloud, Infrastructure & Resilience Manage cloud infrastructure and application environments. Design and test disaster recovery, backup, and business continuity capabilities. Ensure platform reliability and availability targets are consistently achieved. Vendor & Technology Partner Management Manage technology vendors, outsourcing partners, and service providers. Define and monitor SLAs, performance metrics, and delivery outcomes. Conduct due diligence and vendor risk assessments.<br>Required Experience8+ years of experience in technology leadership, software engineering, platform delivery, or enterprise architecture. Strong experience within fintech, financial services, lending, payments, banking, or regulated industries. Experience leading cloud-based platforms (AWS, Azure, or GCP). Strong understanding of APIs, microservices, CI/CD pipelines, Dev Ops practices, and modern software delivery. Experience managing technology vendors and external delivery partners. Proven success delivering large-scale digital transformation or platform implementation initiatives.<br>Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or related field. ITIL, PMP, AWS, Azure, TOGAF, or equivalent certifications. Experience working within regulated environments and technology compliance frameworks. Strong leadership, stakeholder management, and communication skills.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing. </i></p><br><p><i><b>It's time to make a move. Join our flow. </b></i></p><br><p>We have an exciting opportunity for an experienced <b>Quality Engineer</b>, who will be assures quality requirements for the organization. he identifies and drives continuous improvement projects by data analysis, inspections and testing.</p><br><p>Quality Engineer actively builds and spreads quality awareness within the organization by giving training and sharing best business practices. S/he supports the Quality Manager with the deployment of KONE’s quality strategy, governance and goals.</p><br><p><i><b>What will you do?</b></i></p><br><ul><li><p>Prioritize quality performance improvement based on data analysis</p><br></li><li><p> Use continuous improvement methodologies to investigate non-conformances and determine root cause, identify corrective actions, and drive actions to closure</p><br></li><li><p>Create and analyses large datasets from multiple platforms and analyses trends.</p><br></li><li><p>Support Quality Manager with target setting.</p><br></li><li><p> Perform in-process or product inspections and execute measures, tests, sampling methods, and other procedures to validate that requirements are met.</p><br></li><li><p> Maintain and update quality records required by the quality procedures.</p><br></li><li><p> Shares skills and knowledge with the organization about quality methodology and tools and ensures they understand and develop the capability to execute the learnings with established quality procedures and standards.</p><br></li><li><p> Supports the quality manager with internal and external audits.</p><br></li><li><p> Is responsible for coordinating preventive and corrective actions of Quality Improvement teams in her/his area.</p><br></li></ul><p><i><b>Are you the one?</b></i></p><br><ul><li><p>Bachelor’s Degree in Mechanical or Electrical Engineering.</p><br></li><li><p>4 to 5 Years of Experience in Elevators & Escalators industry with a proven track record in a similar role.</p><br></li><li><p>Quality Certificate ISO 9001 is recommended.</p><br></li><li><p>Deep knowledge of quality assurance terminology, methods, and tools</p><br></li><li><p>Superb computer skills, including database management..</p><br></li><li><p>Excellent analytical, problem-solving, and decision-making skills.</p><br></li><li><p>Proficiency in best practices for testing, version control, and defect management.</p><br></li><li><p>Professional certification, such as Six Sigma, CQE, or CQA.</p><br></li><li><p>Excellent skills in computer (Word, Excel, PowerPoint).</p><br></li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://careers.kone.com/en/</u></i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p><b>How you ll make an impact</b></p>
<ul>
<li>
<p>Supporting the preparation of the quality section of the offer, including, the Project Quality Plan and the applicable standard inspection and test programs and any other quality related document and providing feedback on the quality section of client specification and provide deviations, required from the customer to tendering.</p>
</li>
<li>
<p>Register quality risks in the risk register based on analysis and ensure mitigations are identified and follow up and ensuring that negotiation results related to quality are documented and the corresponding impact on the tender considered.</p>
</li>
<li>
<p>Review and distribution of all applicable regulations, codes and standards related to quality and prepare quality budget proposal on resources and costs for approval and applying lessons learnt from previous projects and document them for future use.</p>
</li>
<li>
<p>Participating to project kick off meeting to ensure that the project quality plan, inspection & test program, and all quality requirements are communicated and implemented on the project and maintaining point of contact and Interface with the customer on test coordination & Project Quality issues.</p>
</li>
<li>
<p>Developing, implementing, and following up the quality management system (QMS) for the project in the form of the project quality plan (PQP). The PQP shall be based on HVDCs IMS in addition to specific project specific procedures. Deviations to IMS processes and documents are to be discussed and risks registered within the project deviation database.</p>
</li>
<li>
<p>Driving quality culture, quality assurance, quality control and compliance with local codes & standards, law & regulations on the Project and developing and implementing a project quality audit schedule as per customer requirements and the internal requirements of the Business and the quality management system.</p>
</li>
<li>
<p>Communicate the inspection and test program (ITP) to the client in a timely manner, in line with project schedule deliverables.</p>
</li>
<li>
<p>Responsibility for creating, communicating & following up the master ITP register based on input from various functions.</p>
</li>
<li>
<p>Identifying W&H and notification req (contract review) and coordinate & send out witnessing notifications and follow up / ensure compliance. Coordinate inspection activities for suppliers, in collaboration with Supply Chain function, and for site in collaboration with site team.</p>
</li>
<li>
<p>Work with the Project Team to ensure adequate Quality Control expertise is available at the appropriate project delivery point (i.e. Supply Chain, construction, commissioning, handover)</p>
</li>
<li>
<p>Provide input to the Project reviews and ensure Quality aspects are covered.</p>
</li>
<li>
<p>Ensuring supplier quality documentation meets both contract and Hitachi Energy requirements, quality documentation is archived and transferred to Services if applicable, the Project Quality documentation is transferred to Customer as per project contract requirements and the process to consider local quality requirements for the scope of project supply has been implemented and followed.</p>
</li>
<li>
<p>Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p>
</li>
</ul>
<p></p>
<p></p>
</div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A bachelor s or master s degree in relevant field is required.</p>
<ul>
<li>Proficiency in both spoken & written English language is required.</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p>
<ul>
<li>Lead IR engagements and mentoring/training junior analysts</li>
<li>Serve as the primary contact for clients during investigations, delivering clear technical and executive-level updates.</li>
<li><p>Continue to focus on process improvement for the customer facing incident response services</p></li>
<li><p>Conduct host-based analysis and forensic functions on Windows, Linux, and Mac OS X systems</p></li>
<li><p>Review firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity</p></li>
<li><p>Leverage our FortiEDR Platform to conduct investigations to rapidly detect and analyze security threats</p></li>
<li>Perform memory forensics and file analysis as needed</li>
<li><p>Contribute to threat intelligence consumption and generation within the FortiGuard threat intelligence ecosystem.</p></li>
<li><p>Perform basic reverse engineering of threat actors malicious tools</p></li>
<li><p>Develop complete and informative reports and presentations for both executive and technical audience</p></li>
<li><p>Availability during nights/weekends as needed for IR engagements</p></li>
</ul>
<p></p>
<p><strong>Required Skills:</strong></p>
<ul>
<li>Excellent written and verbal communication skills</li>
<li><p>Experience interfacing with customers</p></li>
<li>Experience with of at least one scripting language: Shell, Ruby, Perl, Python, etc</li>
<li>Ability to data mine using YARA, RegEx or other techniques to identify new threats</li>
<li><p>Experienced with EnCase, FTK, X-Ways, SIFT, Splunk, Redline, Volatility, WireShark, TCPDump, and open source forensic tools a plus</p></li>
<li>Experience with malware analysis tools such as IDA Pro, OllyDbg, Immunity Debugger</li>
<li>Hands-on experience dealing with APT campaigns, attack Tactics, Techniques and Procedures (TTPs), memory injection techniques, static and dynamic malware analysis and malware persistence mechanism</li>
<li>Strong knowledge of operating system internals and endpoint security experience.</li>
<li>Able to communicate with both technical and executive personnel</li>
<li>Static and dynamics malware and log analysis</li>
<li>Analysis of Linux and MAC binary files and the understanding of MAC internals is a plus but not required.</li>
<li>Highly motivated, self-driven and able to work both independently and within a team</li>
<li>Able to work under pressure in time critical situations and occasional nights and weekends work</li>
<li><p>A solid understanding of Active Directory and how to secure is a plus</p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><span>We are looking for a <strong>Lead Consultant FortiGuard Incident Response</strong> to work in a dynamic and exciting new position reporting to the Director of Operations for FortiGuard Security Consulting Services. The analyst will work directly with members of a world class incident response and forensics team. </span><span>Our team is comprised of individuals with strong knowledge in malware hunting and analysis, reverse engineering, multiple scripting languages, forensics and threat actors TTPs</span><span>. </span><span>In this very hands-on customer facing role the consultant s main objective is to lead and manage the incident response engagements and train/mentor other security consultants. Leveraging your in-depth understanding of the threat actors tactics, techniques, procedures and tools as well as our flagship FortiEDR tooling you will need to quickly glean situational awareness to provide guidance to the team members as well as to the client. In addition, from time to time the candidate will help to create threat research work products such as blogs and presentations. To be successful in this role the candidate must be possess strong consulting skills, deep technical skills and able to work under tight timelines.</span></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Dammam, Eastern Region, Saudi Arabia<br><p><b>Job ID:</b></p><br><br>R0128538<br><p><b>Date Posted:</b></p><br><br>2026-05-07<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY LTD<br><p><b>Profession (Job Category):</b></p><br><br>Production & Skilled Trades<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><b><span>The opportunity</span></b></p><br><br><p>Performs routine tests through a lean & flow production line with outstanding performance That is targeting the best quality, maximum cost saving and shortest delivery time. Control the quality of GIS / Maintain Test Report Database. Contribute actively to improving manufacturing process. Maintain safe and clean work environment.</p><br><br><p><b><span>How you’ll make an impact</span></b></p><br><br><p>• Perform Assembly, repair and routine tests (Mechanical, 10KV, HV, functional & resistance</p><br><br><p>measurements) of GIS bays (including components & modules) according to the prepared.</p><br><br><p>work instructions, drawings, bill of materials, checklists, guidelines and customer order data.</p><br><br><p>• Fulfill orders related work packages according to production data and instructions.</p><br><br><p>• Self-check of work packages’ results, filling out and confirming on assigned checklists and</p><br><br><p>protocols.</p><br><br><p>• Target the best performance in terms of quality, cost and delivery time.</p><br><br><p>• Adequate handling of factory equipment and tools, maintain test equipment and sustain</p><br><br><p>proper continuous calibration.</p><br><br><p>• Quality control and immediate escalation of Quality issues. Record deviation, support root</p><br><br><p>cause of failure and write quality problems / non-conformance reports.</p><br><br><p>• Support of gathering product improvement comment/feedback from the GIS LSC (local</p><br><br><p>Service Center) engineers.</p><br><br><p>• Actively support teamwork, effectively communicate and collaborate with internal customers/</p><br><br><p>stakeholder/ colleague (assembly, testing, logistics...etc).</p><br><br><p>• Independently follow the factory rules & guidelines related to safety, quality, environment,</p><br><br><p>recycling and housekeeping.</p><br><br><p>• Maintain safe working environment by following ABB-HSE guideline and reporting of any</p><br><br><p>irregularities to superiors.</p><br><br><p>• Contribute actively to continuing improving process and Lean culture.</p><br><br><p>• Providing feedback, sharing ideas and observations whenever possible.</p><br><br><p>• Employees shall also carry out any tasks that are assigned by management necessary to</p><br><br><p>fulfil the job requirements.</p><br><br><p>• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p><br><br><p>• Living Hitachi Energy core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p><br><br><br><p><b><span>Your background</span></b> </p><br><br><ul><li>Bachelor of Science in Electrical Engineering.</li><li>2-3 years’ experience in laboratory or FAT Supervisor.</li><li>Understanding lean concept & minimizing all 7 related wastes.</li><li>Excellent verbal & written communications skills and the ability to interact professionally<br>with a diverse group.</li><li>Reading and understanding technical drawing and material lists.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency in both spoken and written English and Arabic language is required.</li></ul><br><br>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.<br>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. <br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description:</b></p><br><p><b>Key Responsibilities</b></p><br><ul><li><b>Team Leadership:</b> Lead and mentor a team of L2 engineers. Manage ticket queues, prioritize urgent incidents, and ensure the team meets Service Level Agreements (SLAs).</li><li><b>Advanced Troubleshooting:</b> Perform deep-dive analysis into application failures across:<ul><li><b>Web:</b> ReactJS state management, browser compatibility, and UI bugs.</li><li><b>Mobile:</b> Debugging React Native and Flutter crashes, platform-specific issues (iOS/Android), and version mismatches.</li><li><b>Backend:</b> Investigating Spring Boot logs, API failures, and database performance bottlenecks.</li></ul></li><li><b>Incident Management:</b> Lead "War Room" sessions for P1/P2 incidents. Communicate technical status updates to stakeholders and business owners.</li><li><b>Root Cause Analysis (RCA):</b> Conduct thorough RCAs for recurring issues and work with the L3/DevOps teams to implement permanent fixes.</li><li><b>Monitoring & Observability:</b> Monitor system health using tools like ELK Stack, Splunk, Datadog, or New Relic. Configure alerts for API latency and mobile app crash rates.</li><li><b>Knowledge Management:</b> Maintain and update the technical knowledge base. Ensure support documentation for React, Flutter, and Spring Boot components is accurate.</li><li><b>Deployment Support:</b> Assist in the deployment of hotfixes and releases, performing post-release sanity checks across all platforms.</li></ul><p><b>Required Technical Skills</b></p><br><ul><li><b>Frontend & Mobile:</b><ul><li>Hands-on experience debugging <b>ReactJS</b> (Redux/Context API).</li><li>Strong knowledge of mobile frameworks: <b>React Native</b> and <b>Flutter</b> (handling APK/IPA issues, Firebase Crashlytics).</li></ul></li><li><b>Backend:</b><ul><li>Solid understanding of <b>Spring Boot</b> architecture (Microservices, REST APIs).</li><li>Proficiency in Java and JVM monitoring.</li></ul></li><li><b>Databases & Tools:</b><ul><li>Strong <b>SQL</b> skills for data verification and reporting.</li><li>Experience with <b>Postman</b> for API testing and <b>Log Aggregation tools</b>.</li></ul></li><li><b>Infrastructure:</b> Understanding of CI/CD pipelines (Jenkins/GitLab) and Cloud environments (AWS/Azure).</li></ul><p><b>Qualifications</b></p><br><ul><li><b>Experience:</b> 5-8 years in technical support, with at least 2 years in a leadership or senior role.</li><li><b>Education:</b> Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li><b>Soft Skills:</b> Exceptional problem-solving skills, ability to work under pressure, and clear communication skills in English.</li><li><b>Certifications:</b> ITIL Foundation, AWS/Azure certifications, or Java/React certifications are a plus.</li></ul><p><b>Performance Metrics (KPIs)</b></p><br><ul><li>Mean Time to Resolve (MTTR).</li><li>Percentage of First-Time Fixes.</li><li>Application Uptime and Crash-free session percentage.</li><li>SLA Compliance Rate</li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Lead proactive sales efforts to secure business across leisure, MICE, corporate, and luxury group segments.</li><li>Develop and maintain strong relationships with key clients, travel advisors, tour operators, DMCs, and corporate partners.</li><li>Participate in trade shows, roadshows, client events, and sales missions to generate leads and brand awareness.</li><li>Maintains a detailed knowledge of resorts facilities, features and services.</li><li>Collaborate with the marketing and PR teams to align messaging, promotions, and property positioning in the global luxury market.</li><li>Manage the full sales process including prospecting, contracting, revenue forecasting, and account management.</li><li>Prepare and present regular sales reports, competitor analysis, and performance metrics to leadership.</li><li>Support the pre-opening phase by contributing to database development, system configuration, sales strategies, and market launch activities.</li><li>Actively promote Four Seasons AMAALA at Triple Bay and Four Seasons RED SEA, Shura Island standards of service and guest experience in every client interaction.</li><li>Work closely with Revenue Management and Reservations to ensure optimal rate strategies and availability.</li><li>Represent the resort in a professional and engaging manner aligned with the Four Seasons brand.</li></ul><br><p><b>What You Bring:</b></p><br><br><ul><li>A degree or diploma in Hospitality, Business Administration, or a related field.</li><li>Minimum 3–5 years of sales experience in an international luxury resort environment.</li><li>Strong network and familiarity within the GCC leisure and groups segment</li><li>Experienced in European leisure or groups travel markets.</li><li>Individual GCC or European leisure market experience would be considered</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Experience with sales systems such as Delphi or Opera Sales & Catering is preferred.</li><li>Proven ability to meet and exceed sales targets while building long-term client relationships.</li><li>Fluency in English is required.</li></ul><br><p><b>What We Offer:</b></p><br><br><ul><li>Competitive salary in a tax-free environment.</li><li>30 days of vacation plus public holidays.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li><li>Additional family benefits.</li></ul><br><p><b>Schedule & Hours</b></p><br><br><p>This is a full-time position Supporting the Saudi nationalization scheme, we welcome applications from Saudi nationals who are passionate about luxury hospitality commercial.</p><br><br><p>Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.</p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Reference code: JR130812 <p><strong>MAIN PURPOSE</strong></p><br><br><p>The Assistant Boutique Manager will manage the boutique team to:</p><br><br><p>· Assisting the boutique manager in all areas of daily, monthly and periodically business operations, learning activities and CRM activities.</p><br><br><p>· Ensure Operational and Audit guidelines are followed and implemented properly in the boutique.</p><br><br><p>· Achieve qualitative and quantitative sales targets and ensure a constant great quality of after sales service.</p><br><br><p>· Develop client relationship of the boutique and maintain a high level of client experience.</p><br><br><p>· Achieve Boutique KPIs defined by the Boutique Manager and Head of Sales.</p><br><br><p>· Be an ambassador of Vacheron Constantin in and outside the boutique.</p><br><br><p>· Report operationally to the Boutique Manager.</p><br><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><br><p><strong>Store Operation Management</strong></p><br><br><p>· Strong and consistent involvement to ensure all compliance and guidelines are followed by the team.</p><br><br><p>· Manage product rotation, and ensure accurate stock take as per Richemont processes.</p><br><br><p>· Weekly follow up with the Boutique Manager of stock replenishments, active order requests and aftersales services cases.</p><br><br><p>· Ensuring maintenance of all boutique timepieces when necessary: changing of straps, polishing, servicing.</p><br><br><p>· Monitoring the After Sales Service: assist the team in handling the communication with the clients and ICS, helping in finding the solutions in proactive manner.</p><br><br><p><strong>Financial Control and Cash Registry</strong></p><br><br><p>· Compliance with procedures, legal, fiscal and customs regulations.</p><br><br><p>· Cash registry controls.</p><br><br><p>· Proactively suggest modifications to commission scheme, if need be, to ensure maximum retail staff retention.</p><br><br><p><strong>Sales</strong></p><br><br><p>· Meet and overachieve the VC boutique monthly targets in accordance with brand retail strategy.</p><br><br><p>· Achieve Boutique KPIs defined by the Boutique Manager, monthly.</p><br><br><p>· Build a anti-fragile strategy with Boutique Manager.</p><br><br><p><strong>Store Appearance Management</strong></p><br><br><p>· Ensure an excellent boutique experience and environment.</p><br><br><p>· Ensure high quality service from client welcoming, handling, and servicing.</p><br><br><p>· Assist the Boutique Manager in the implementation of visual merchandising concepts, CRM activities and more.</p><br><br><p>· Ensure optimal service to clients to exceed in client experience in and outside the boutique and to develop the client interest in Vacheron Constantin products through CRM follow up and aftersales qualitative service.</p><br><br><p><strong>Manage the Team</strong></p><br><br><p>· Ensure proactivity of all Sales Associates.</p><br><br><p>· Actively participate in the monitoring of the staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc.).</p><br><br><p>· Assist actively the Boutique Manager in the team development.</p><br><br><p>· Integrate and ensure training on the field of any new team member.</p><br><br><p>· Assist the Boutique Manager in the coaching of the team individually- weekly.</p><br><br><p>· Distribute tasks within the retail team for a smooth boutique operation.</p><br><br><p>· Organize with the Boutique Manager schedules to ensure equality of staff in terms of working hours and opportunities.</p><br><br><p>· Conduct Role plays with the team on weekly basis and provide constructive feedback on daily basis to help tracking his or her performance in the Maison.</p><br><br><p><strong>Reporting</strong></p><br><br><p>· Involved in the reporting of sales (daily, monthly) in accordance with the Boutique Manager.</p><br><br><p>. Actively involved in the definition of the action plans.</p><br><br><p>· Submit the monthly action plan to the boutique Manager (confirmed sales, BTQ activations, micro events such as lunch/ dinners with the clients, proposals for BTQ improvements VM/client experience).</p><br><br><p><strong>Customer & CRM Related Activities</strong></p><br><br><p>· Ensure Service Excellency within the boutique and team.</p><br><br><p>· Ensure relationship building with customers and leading by example.</p><br><br><p>· Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.</p><br><br><p>· Individually handle with care client complains.</p><br><br><p>· Medallia tracking and response – check daily the reports and share it in the team.</p><br><br><p><strong>PROFILE</strong></p><br><br><p><strong>Required experience:</strong></p><br><br><p>· Minimum of 5 years of related experience in Retail</p><br><br><p>· Previous experience in luxury preferred</p><br><br><p>· Strong background in developing and managing customer acquisition, engagement, and retention strategies</p><br><br><p>· Previous experience & strong involvement in BTQ operations</p><br><br><p><strong>Skills / Abilities:</strong></p><br><br><p>· Autonomous and pro-active with a “get-it-done” results-driven attitude.</p><br><br><p>· Proactive decision making and assertive.</p><br><br><p>· Entrepreneurial-minded, mental agility, broad-scanner, critical thinker, with ability to innovate and drive change, can work independently to achieve your goals.</p><br><br><p>· Impeccable written and oral communication skills.</p><br><br><p>· Highly organized, proactive, resourceful, and motivated - with a positive and resilient attitude.</p><br><br><p>· Ability to travel internationally when required.</p><br><br><p>· Have an existing high VIC/VVIC client network in the GCC.</p><br><br><p>· Elegance, audacity, and excellence are part of your DNA.</p><br><br><p>· You have excellent knowledge of luxury retail market, including luxury fashion, watchmaking and jewellery brands, general knowledge, market trends, and latest news in town and in the world.</p><br><br><p>· Exceptional sales skills and expert in client relationship development</p><br><br><p>· You can handle multiple demands and prioritize without losing your attention to details.</p><br><br><p>· Proficiency in English & Arabic.</p><br><br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Job Summary The Sales Agent is responsible for promoting and selling the company's nursery and childcare services by attracting new clients, understanding parents' needs, and providing suitable childcare solutions. The role also includes maintaining strong relationships with existing clients to ensure customer satisfaction and business growth.<br>Key Responsibilities:Contact and follow up with potential customers through different sales channels. Understand parents' childcare needs and recommend the most suitable nursery or nanny services. Present the company's services professionally and answer all customer inquiries. Build trust and maintain positive relationships with mothers and families. Follow up with leads until successful conversion. Maintain continuous communication with existing clients to ensure satisfaction and encourage repeat business. Resolve customer concerns and coordinate with the operations team when necessary. Achieve monthly sales targets and KPIs. Update customer information and sales activities using the company's CRM system. Prepare daily and weekly sales reports.<br>Requirements Experience 1 year at least in Services Sales Excellent communication and interpersonal skills. Strong sales, negotiation, and persuasion skills. Ability to build trust with mothers and families. Customer-oriented with excellent problem-solving skills. Good organizational and time management skills. Ability to work under pressure and achieve sales targets. Good command of Microsoft Office and CRM systems. Fluency in Arabic; English is an advantage.<br>*الهدف من الوظيفة*يكون مندوب المبيعات مسؤولاً عن الترويج وبيع خدمات الحضانة ومضيفة الأطفال، من خلال جذب العملاء الجدد، والتواصل مع الأمهات وأولياء الأمور، وفهم احتياجاتهم، وتقديم الحلول المناسبة لهم، بما يحقق أهداف المبيعات ويضمن رضا العملاء وبناء علاقات طويلة الأمد معهم.<br>*المهام والمسؤوليات*استقبال والتعامل مع استفسارات العملاء عبر الهاتف، ووسائل التواصل الاجتماعي، وواتساب، وكافة قنوات التواصل.التواصل مع العملاء المحتملين ومتابعتهم حتى إتمام عملية الاشتراك أو التعاقد.شرح خدمات الحضانة ومضيفة الأطفال بطريقة احترافية والإجابة عن جميع استفسارات العملاء.فهم احتياجات كل أسرة وترشيح الخدمة المناسبة وفقًا لعمر الطفل واحتياجاته.بناء علاقة قائمة على الثقة مع الأمهات وأولياء الأمور من خلال حسن التعامل والاحترافية.متابعة العملاء الحاليين والتأكد من رضاهم عن مستوى الخدمة المقدمة.التنسيق مع فريق التشغيل لضمان تنفيذ الخدمة بالشكل المطلوب وحل أي مشكلات قد تواجه العملاء.تحقيق المستهدفات البيعية الشهرية وفقًا لخطة الشركة.تسجيل جميع بيانات العملاء وتحديثها على نظام إدارة العملاء (CRM).إعداد تقارير يومية وأسبوعية عن المبيعات وحالة العملاء ومتابعاتهم.تمثيل الشركة بصورة احترافية والمحافظة على سمعتها أمام العملاء.<br>*المتطلبات*خبرة عملية لا تقل عن سنة واحدة فى مجال المبيعاتمهارات تواصل ممتازة وقدرة عالية على بناء الثقة مع العملاء.مهارات قوية في البيع والإقناع والتفاوض.القدرة على التعامل باحترافية مع الأمهات وأولياء الأمور.شخصية لبقة، صبورة، وإيجابية.القدرة على الاستماع الجيد وفهم احتياجات العملاء.مهارات تنظيم وإدارة الوقت.القدرة على تحقيق الأهداف البيعية والعمل تحت الضغط.إجادة استخدام برامج Microsoft Office وأنظمة إدارة العملاء (CRM).إجادة اللغة العربية، وتُعد اللغة الإنجليزية ميزة إضافية.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>• Develop and execute targeted sales action plans for assigned territories, market<br><br>segments, and accounts.<br><br>• Proactively solicit and generate new business opportunities across transient, leisure,<br><br>corporate, entertainment, and group segments.<br><br>• Build and maintain strong relationships with luxury travel advisors, preferred agencies,<br><br>Sales manager plays a key role in driving revenue growth and <br><br> This position is responsible for proactively generating transient,<br><br>corporate, and group business within assigned territories and market segments, while <br><br>building strategic relationships that position Movenpick alkhobar as one of the region’s most <br><br>luxury destinations.<br><br>As a brand ambassador, the Sales Manager represents Movenpick's distinctive blend of culture, <br><br>lifestyle, wellness, and hospitality, ensuring the hotel is strongly positioned among <br><br>travel advisors, entertainment networks, corporate accounts, and high-value clientele.<br><br>This role works closely with Revenue Management, Reservations, and Operations to convert <br><br>opportunities, maximize market share, and deliver a seamless guest journey from enquiry to <br><br>arrival .corporate travel buyers, family offices, concierge networks, and lifestyle partners.<br><br>• Represent Movenpick alkhobar at international trade shows, roadshows, sales missions,<br><br>networking events, and client activations.<br><br>• Conduct regular sales calls, presentations, and site inspections to secure new business<br><br>and strengthen partnerships.<br><br>• Achieve or exceed individual monthly, quarterly, and annual revenue goals.<br><br>• Work closely with Revenue Management to understand market demand, pricing<br><br>strategy, and pace reports to identify opportunities.<br><br>• Collaborate with Marketing on campaigns, promotions, and lead generation initiatives<br><br>that drive awareness and conversion.<br><br>• Maintain accurate account plans, activity reports, pipelines, and opportunities in<br><br>Delphi / Salesforce CRM systems.<br><br>• Negotiate corporate and consortia agreements in line with hotel commercial strategy.<br><br>• Monitor competitor activity, market trends, and changing travel patterns within<br><br>assigned territories.<br><br>• Coordinate with Reservations and Operations teams to ensure smooth execution of<br><br>client bookings, VIP arrivals, and group requirements.<br><br>• Support commercial initiatives including database development, account<br><br>mapping, collateral distribution, and launch campaigns.<br><br>• Foster strong working relationships with Accor Global Sales Offices and relevant<br><br>Ennismore commercial teams to maximize account production.<br><br><br><br>Qualifications<br><br>• Minimum 3–5 years of hotel or resort sales experience in a Sales Manager or<br><br>Senior Sales Executive role within Al Khobar/ Dammam market.<br><br>• Previous experience within luxury hospitality, lifestyle brands, or destination<br><br>resorts preferred.<br><br>• Strong network within luxury travel trade, leisure agencies, GCC corporate market, or<br><br>international source markets.<br><br>• Strong understanding of sales strategy, account management, contracting, and<br><br>revenue fundamentals.<br><br>• Excellent communication, presentation, and relationship-building skills.<br><br>• Highly motivated, entrepreneurial, and results-driven mindset.<br><br>• Bachelor’s degree in hospitality, Business, Marketing, or related field preferred.<br><br>• Proficient in hotel systems including Opera, Delphi, Salesforce, Lanyon / Cvent, and<br><br>Microsoft Office Suite.<br><br>• Fluent English and Arabic required.<br><br><br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits
Global presentation Vallourec provides benchmark tubular solutions for the energy sector and for some of the most demanding industrial applications. Its offer ranges from oil and gas wells in extreme conditions to high-performance mechanical equipment, as well as solutions for the hydrogen, CCUS (Carbon Capture, Utilization and Storage), geothermal and solar energy markets. Vallourec’s pioneering spirit and cutting edge R&D open new technological frontiers. With 15,000 dedicated and passionate employees in more than 20 countries, Vallourec works hand-in-hand with its customers to offer more than just tubes: Vallourec delivers innovative, safe, competitive and smart tubular solutions, to make every project possible. Listed on Euronext in Paris Vallourec is part of the CAC Mid 60, SBF 120 and Next 150 indices and is eligible for Deferred Settlement Service. To implement and coordinate a comprehensive Employee Health, Safety and Environmental System for the employees of Vallourec<br>RESPONSIBILITIESPerforms Job Card required task such as: OCTG Pipe preparation, Visual thread inspection, VAM connections make-up supervision, Pipe handling supervision, accessories inspections onshore or at rig site. Conducts VAM Field Service inspection services as per VAM Field Service Procedures, VAM running book and costumer site specific instructions. Prepares and issues costumer inspection report on time. Updates the VAM Field service on-line database with job report data. Obtains signed service field tickets from operations. Conducts business in compliance with all company policies (code of conduct & ethics, safety, environment, travel and expenses, etc.) Ensures quality of service work leading to customer satisfaction. Responds to technical questions on VAM Connections Authority to accept or reject connections and/or make-up of joints at rig REQUIRED COMPETENCIESyou have min 10y experience on OCTG Corrosion Resistance Alloys (CRA) materials. You are required to require to be proactive to request competency assessments You are required to meet the minimum requirements to have a competency assessment performed You are required to close any competency assessment gaps in a timely manner You are required to take VFP Exams in a timely manner Liaise with Oil & Gas customer drilling, casing, completion departments, VAM Field service planning desk REQUIRED SKILLS• You are required to have good communication• You are required to have good interpersonal skills• You are required to have the skills to do report writing• You are required to have good IT skills - Word-processing, spreadsheets, internet and email• You are required to be assessed at a frequency defined PERSONAL FEATURES• You are required to adjust readily to different situations• You are required to work under pressure from other members at work site• You are required to be fair, truthful, sincere, honest and discreet• You are required to willing to consider alternative ideas or points of view• You are required to tactful in dealing with people• You are required to be actively aware of physical surroundings and activities• You are required to instinctively aware of and able to understand situations• You are required to persistent, focused on achieving objectives• You are required to reaches timely conclusions based on logical reasoning and analysis• You are required to acts and functions independently while interacting effectively with others. EDUCATION:Necessary:• A High School Leaving Certificate Wished:• Engineering Background LINGUISTIC:English: Required
The Business Applications & Digital Platforms Manager is responsible for managing and supporting business applications and digital platforms across Al Borg Diagnostics. The role will act as the primary point of contact between business users, vendors, and IT teams to ensure successful delivery, adoption, enhancement, and support of enterprise applications and digital solutions.<br><br>The position will focus on improving business processes, driving user adoption, managing vendor relationships, and ensuring that technology solutions effectively support business objectives.<br><br>Requirements<br><br>Key Responsibilites:<br><br>Business Applications Management<br><br>Manage and support Microsoft Dynamics 365 ERP applications Coordinate business requirements, enhancement requests, and application improvements Work with vendors and implementation partners to resolve issues and deliver enhancements Support application testing, upgrades, and releases Monitor application performance and user satisfaction<br><br>CRM & Customer Engagement Platforms<br><br>Support CRM implementation and ongoing enhancements Coordinate with business users to gather requirements and improve customer engagement processes Manage customer-facing platforms including CRM, Whats App Business, and customer communication channels Support user adoption and training activities<br><br>Digital Platforms Management<br><br>Manage website and mobile application enhancement initiatives Coordinate with vendors and business stakeholders on digital platform improvements Monitor website and mobile application performance and user feedback Support implementation of new digital services and features<br><br>Business Process & User Engagement<br><br>Collaborate with business departments to understand operational requirements Identify opportunities for process improvement and automation Support user training and change management activities Ensure applications are aligned with business needs and operational requirements<br><br>Reporting & Analytics<br><br>Coordinate business reporting and dashboard requirements Support Power BI and reporting initiatives Work with business users to define KPIs and reporting needs Assist in improving data quality and reporting accuracy<br><br>Project Coordination<br><br>Participate in application and digital platform projects Track project progress, risks, issues, and action items Coordinate between business users, vendors, and IT teams Ensure project deliverables are completed according to agreed timelines<br><br>Vendor Management<br><br>Manage day-to-day relationships with application vendors and service providers Monitor vendor performance and support quality Follow up on support tickets, enhancements, and project deliverables Ensure compliance with agreed service levels<br><br>AI & Innovation Support<br><br>Support evaluation and implementation of AI-enabled business solutions Assist in identifying opportunities for automation and productivity improvements Promote the effective use of AI tools and digital technologies within business operations<br><br>Experience<br><br>5-8 years of experience in enterprise applications, business systems, or digital platforms Experience supporting ERP, CRM, or business applications Microsoft Dynamics 365 ERPExperience working with business users and external vendors Experience in healthcare, diagnostics, or service industries is preferred Ability to understand data models, relationships, and business reporting structures. Familiarity with SQL and database concepts sufficient to understand data sources, validate information, and collaborate effectively with technical teams. Experience defining reporting requirements, KPIs, and dashboard specifications. Knowledge of data visualization, performance analytics, and management reporting<br><br>Preferred Skills<br><br>Power BIBusiness Process Analysis Vendor Management Project Coordination Digital Platforms Management Strong communication and stakeholder management skills Strong understanding of business data analysis and reporting concepts. <br><br>Key Competencies<br><br>Business Partnership Application Management Problem Solving Project Coordination Customer Focus Vendor Management Process Improvement Team Collaboration<br><br>Key Performance Indicators<br><br>ERP adoption and utilization CRM implementation milestones User satisfaction scores Application availability and support performance Project delivery timelines Website and mobile application improvements Vendor SLA compliance Business process improvement initiatives