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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Overall Purpose Of This Role:</b></p><p>The HR Partner, KSA will provide hands-on HR support to the Saudi Arabia business, partnering closely with the HR Lead to deliver core people priorities across talent processes, engagement, Saudization, HR operations, and change initiatives. This role is intended for a strong HR professional with solid HR experience, good knowledge of Saudi labor practices, strong stakeholder management skills, and the ability to execute HR priorities in a fast-paced, matrix environment. The role will act as a trusted support partner to the HR Lead.</p><p>Key Responsibilities:</p><p>1. HR Business Support and Stakeholder Partnership</p><ul><li>Support the HR Lead in delivering the people agenda for Saudi Arabia, ensuring alignment with business priorities and HR ways of working.</li><li>Build effective working relationships with business leaders, people managers, employees, and HR partners across the matrix.</li><li>Provide practical HR guidance to managers and employees on routine people matters, escalating complex or sensitive cases to the HR Lead as appropriate.</li><li>Support the preparation of HR updates, dashboards, people insights, and follow-up actions where needed</li></ul><p>2. HR Operations and Employee Lifecycle</p><ul><li>Support key employee lifecycle processes, including onboarding, job changes, documentation, exits, and employee data updates.</li><li>Support HR reporting, audit readiness, employee documentation, and data quality across relevant HR systems and local records.</li><li>Coordinate with payroll, benefits, medical insurance, government relations, and other support functions to ensure a positive employee experience.</li><li>Apply HR policies consistently and help ensure alignment with Saudi labor law, internal compliance standards, and company values.</li><li>Coordinate with Legal, Employee Relations, Payroll, Benefits, Talent Acquisition when needed to resolve HR matters effectively.</li><li>Maintain appropriate confidentiality, documentation discipline, and sound judgment when handling employee information or sensitive cases.</li></ul><p>3. Local HR Requirements</p><ul><li>Support the monitoring and follow-up of Saudization priorities, including workforce data, action tracking, and compliance-related reporting.</li><li>Work with relevant internal and external partners on Saudi government platforms and employment requirements and related systems where applicable.</li><li>Stay informed of relevant Saudi HR, labor, and compliance updates and highlight potential implications to the HR Lead.</li></ul><p>4. Talent, Engagement and Change Support</p><ul><li>Support the execution of the talent agenda, including talent review preparation, development action follow-up, succession planning inputs, and agreed people priorities.</li><li>Partner with Talent Acquisition to support hiring processes</li><li>Support engagement, culture, and change initiatives by coordinating plans, tracking actions, and helping managers communicate and implement changes effectively.</li><li>Contribute practical ideas to improve the employee experience and work environment, in alignment with the HR Lead and business priorities.</li></ul><p>Qualifications and Experience Required:</p><ul><li>4 6 years of progressive HR generalist or HR partner experience, preferably in Saudi Arabia and within a multinational or matrix organization.</li><li>Strong hands-on knowledge of HR operations, employee lifecycle processes, HR policies, and employee relations practices.</li><li>Good understanding of Saudi labor law, Saudization requirements, and local HR compliance expectations.</li><li>Experience working with or coordinating activities related to Saudi government platforms</li><li>Strong stakeholder management, communication, coaching, and collaboration skills, with the maturity to work with leaders and employees at different levels.</li><li>Practical, solution-oriented mindset with strong follow-through, attention to detail, and ability to manage multiple priorities.</li><li>Ability to handle confidential matters with discretion, professionalism, and sound judgment.</li><li>Comfortable challenging and influencing respectfully when required</li><li>Fluency in Arabic and English.</li><li>Saudi national, based in Riyadh.</li></ul><p>Key Success Factors</p><ul><li>Able to operate as a reliable, hands-on HR partner who supports the HR Lead while independently managing routine HR matters.</li><li>Balances employee support, business needs, compliance requirements, and company values with maturity and sound judgment.</li><li>Builds trust quickly with local leaders, employees, HR colleagues, and external partners.</li><li>Demonstrates exceptional follow-up and execution discipline, organization, and attention to detail.</li><li>Shows curiosity and ownership in understanding the Saudi business, labor environment, Saudization priorities, and employee experience opportunities.</li><li>Proactively identifies risks, gaps and opportunities and drives issues through to completion with minimal supervision.</li></ul><p>Required Skills:</p><p>Preferred Skills: Coaching, Communication, Developing Others, Emotional Intelligence, Employee Engagement, Employee Relations, HR Business Partnership, HR Operational Planning and Organizing, HR Strategic Management, Human Resources Consulting, Human Resources Law, Investigation Techniques, People Performance Management, Problem Solving, Process Oriented, Talent Management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>4 6 years of progressive HR generalist or HR partner experience, preferably in Saudi Arabia and within a multinational or matrix organization.</p><p>Strong hands-on knowledge of HR operations, employee lifecycle processes, HR policies, and employee relations practices.</p><p>Good understanding of Saudi labor law, Saudization requirements, and local HR compliance expectations.</p><p>Experience working with or coordinating activities related to Saudi government platforms</p><p>Strong stakeholder management, communication, coaching, and collaboration skills, with the maturity to work with leaders and employees at different levels.</p><p>Practical, solution-oriented mindset with strong follow-through, attention to detail, and ability to manage multiple priorities.</p><p>Ability to handle confidential matters with discretion, professionalism, and sound judgment.</p><p>Comfortable challenging and influencing respectfully when required</p><p>Fluency in Arabic and English.</p><p>Saudi national, based in Riyadh.</p><p>Key Success Factors</p><ul><li>Able to operate as a reliable, hands-on HR partner who supports the HR Lead while independently managing routine HR matters.</li><li>Balances employee support, business needs, compliance requirements, and company values with maturity and sound judgment.</li><li>Builds trust quickly with local leaders, employees, HR colleagues, and external partners.</li><li>Demonstrates exceptional follow-up and execution discipline, organization, and attention to detail.</li><li>Shows curiosity and ownership in understanding the Saudi business, labor environment, Saudization priorities, and employee experience opportunities.</li><li>Proactively identifies risks, gaps and opportunities and drives issues through to completion with minimal supervision.</li></ul><p>Required Skills:</p><p>Preferred Skills: Coaching, Communication, Developing Others, Emotional Intelligence, Employee Engagement, Employee Relations, HR Business Partnership, HR Operational Planning and Organizing, HR Strategic Management, Human Resources Consulting, Human Resources Law, Investigation Techniques, People Performance Management, Problem Solving, Process Oriented, Talent Management</p><p></p></section>
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<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.</p><br><p>We are seeking a detail-oriented and highly motivated <strong>Quantity Surveyor</strong> to support cost management, quantity measurement, commercial administration, and change control activities for a large-scale data center project in Riyadh, Saudi Arabia.</p><br><p>The ideal candidate will have experience working on large-scale construction, infrastructure, industrial, or mission-critical projects and will be capable of supporting project teams with measurement, valuation, cost tracking, and commercial documentation throughout the full project lifecycle.</p><br><p>You will play a key role in supporting financial discipline across the project by ensuring quantities, costs, variations, progress claims, and commercial records are accurately reviewed, tracked, and reported in alignment with project requirements.</p><br><p><strong>RESPONSIBILITIES</strong></p><br><ul><li>Support quantity surveying and commercial management activities across the project, ensuring accuracy, consistency, and compliance with contract requirements.</li><li>Prepare, review, and validate quantity take-offs, bills of quantities, measurements, and cost-related documentation.</li><li>Review contractor payment applications, progress claims, invoices, and supporting documents to verify accuracy against completed works, contract terms, and approved quantities.</li><li>Support the evaluation of change orders, variations, claims, and commercial impacts, including quantity verification and cost substantiation.</li><li>Assist in preparing cost reports, budget updates, payment trackers, variation logs, and commercial dashboards for project leadership and client review.</li><li>Coordinate with cost control, planning, procurement, contract, engineering, and construction teams to validate quantities, progress, and cost impacts.</li><li>Review drawings, specifications, BOQs, scope documents, and contract documents to support accurate measurement and valuation.</li><li>Conduct site visits and progress inspections to verify installed quantities and support payment and variation assessments.</li><li>Maintain accurate records of measurements, payment applications, change orders, claims, correspondence, and commercial documentation.</li><li>Support the preparation of estimates, forecasts, cost-to-complete updates, and financial projections based on project progress and approved changes.</li><li>Assist in identifying commercial risks, cost discrepancies, scope gaps, and potential variations, escalating issues to project leadership when required.</li><li>Support contract administration activities by reviewing commercial terms, deliverables, payment milestones, and supporting documentation.</li><li>Participate in commercial meetings, progress reviews, cost workshops, and contractor coordination sessions.</li><li>Ensure quantity surveying activities align with internal policies, client standards, contract requirements, and industry best practices.</li></ul><p><strong>QUALIFICATIONS</strong></p><br><p><strong>Required qualifications:</strong></p><br><ul><li>7+ years of quantity surveying, cost management, commercial management, or construction cost control experience within large-scale construction, infrastructure, industrial, or mission-critical projects.</li><li>Bachelor’s degree in Quantity Surveying, Civil Engineering, Construction Management, Commercial Management, or a related technical field.</li><li>Prior experience working on data center, mission-critical, industrial, infrastructure, or large-scale building projects.</li><li>Strong knowledge of quantity take-offs, BOQs, measurement rules, payment applications, variations, claims support, and cost reporting.</li><li>Experience reviewing contractor progress claims, invoices, change orders, quantity records, and commercial documentation.</li><li>Strong ability to read and interpret drawings, specifications, scope documents, BOQs, and contract documents.</li><li>Understanding of construction contracts, commercial terms, valuation methods, and project cost control principles.</li><li>Ability to verify completed works on-site and assess progress against approved quantities and contract requirements.</li><li>Strong analytical skills with the ability to identify cost discrepancies, measurement issues, commercial risks, and scope gaps.</li><li>Excellent communication and coordination skills with the ability to work effectively with contractors, consultants, client representatives, and multidisciplinary project teams.</li><li>Strong organizational skills, attention to detail, and ability to manage multiple commercial and cost-related priorities.</li><li>Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.</li></ul><p><strong>Preferred qualifications:</strong></p><br><ul><li>Professional membership or certification such as <strong>MRICS</strong>, <strong>RICS</strong>, <strong>AIQS</strong>, <strong>AACE</strong>, or an equivalent quantity surveying/cost management credential.</li><li>Experience working on <strong>hyperscale data centers</strong> or other large-scale, mission-critical facilities.</li><li>Experience working in a PMC, owner’s representative, or client-side project management environment.</li><li>Previous experience working in KSA or the wider GCC region.</li><li>Familiarity with FIDIC contracts, construction claims, change management, and commercial reporting processes.</li><li>Experience using cost management, document control, or project management platforms such as Procore, Aconex, Oracle Primavera Cloud, SAP, or similar systems.</li><li>Knowledge of MEP, CSA, and infrastructure quantity measurement within complex construction projects.</li></ul><p><strong>POSITION DETAILS</strong></p><br><ul><li><strong>Location (On-site):</strong> Riyadh, Saudi Arabia</li><li><strong>Position:</strong> Quantity Surveyor</li><li><strong>Position Classification:</strong> Salary-based full-time hours</li></ul><p><strong>Please note:&nbsp;</strong>This position is part of our anticipated expansion in&nbsp;<strong>KSA</strong>. While we are excited about the opportunities this role will offer, the position is not currently active and is associated with the planned launch of our operations in the region. By applying, you acknowledge that this is a future opportunity and not an offer of immediate employment. We appreciate your interest and encourage you to express your intent to be considered once the role becomes available.</p><br><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.<br><br>If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.<br><br><strong>Skills And Competencies<br><br></strong><ul><li>Extensive and demonstrable network across the Saudi government and public sector ecosystem, with credibility and sustained relationships at senior levels across ministries, regulators, public entities, government-related institutions, and strategic national stakeholders</li><li>Deep understanding of government transformation priorities in the Kingdom of Saudi Arabia, including digital transformation, regulatory modernization, data strategy, risk management, compliance, financial crime, KYC/AML, due diligence, onboarding, identity and third-party risk workflows, and AI-enabled innovation</li><li>Strong ability to act as a trusted advisor and industry subject matter expert, translating complex data, analytics, risk, compliance, and solution architecture concepts into clear business outcomes and strategic value for senior stakeholders</li><li>Excellent presentation, communication, facilitation, and storytelling skills, with the ability to influence C-level, policy, regulatory, and senior operational stakeholders across both business and technical audiences</li><li>Proven strategic and analytical mindset, with the ability to identify market trends, regulatory developments, whitespace opportunities, and emerging client needs, and translate them into actionable go-to-market priorities and solution opportunities</li><li>Strong commercial acumen with experience supporting discovery, qualification, solutioning, RFP responses, Proof of Concept processes, and complex enterprise sales cycles</li><li>Strong familiarity with risk, compliance, and workflow use cases relevant to government clients, including KYC/AML, sanctions screening, due diligence, entity verification, onboarding, counterparty intelligence, regulatory reporting, and broader public-sector risk and decisioning workflows</li><li>Ability to collaborate effectively across sales, product management, marketing, strategy, and solution consulting teams in a matrixed and cross-geography environment</li><li>Thought leadership capability, including public speaking, executive roundtables, authored content, industry engagement, and external advocacy to position Moody’s as a strategic partner in the market</li><li>High initiative, sound judgment, and the ability to operate independently while balancing strategic advisory responsibilities with execution discipline</li><li>Proficient in AI concepts and tools, with experience applying AI-enabled solutions to improve workflows and solve business challenges. Demonstrates commitment to responsible AI use, AI governance, and the development of expertise in AI risk management</li><li>Fluency in English is essential; Arabic is strongly preferred<br><br></li></ul><strong>Education<br><br></strong><ul><li>Bachelor’s degree in Economics, Finance, Engineering, Mathematics, Public Policy, Business, or a related field</li><li>Advanced qualifications in risk, compliance, data, public policy, finance, or technology are advantageous<br><br></li></ul><strong>Responsibilities<br><br></strong>We are seeking an experienced Industry Practice Lead (IPL) – Government for our Saudi Arabia office. This individual will serve as a government sector expert, strategic advisor, and solution lead, supporting business growth by aligning Moody’s capabilities to market needs, regulatory priorities, and client transformation agendas.<br><br><strong>Key Responsibilities Include<br><br></strong><ul><li>Serve as the industry subject matter expert for Government in KSA, bringing deep insight into market dynamics, regulatory developments, public-sector priorities, and client operating models</li><li>Support sales teams through discovery, qualification, opportunity shaping, and solution design, ensuring proposed solutions are aligned to client use cases, strategic objectives, and sector-specific requirements</li><li>Act as a trusted advisor to clients and prospects by articulating how Moody’s capabilities can address key challenges across risk, compliance, KYC/AML, due diligence, data governance, regulatory modernization, operational efficiency, and AI-enabled transformation</li><li>Lead and elevate RFP, proposal, and Proof of Concept processes, applying industry best practices, transformation expertise, and solution architecture thinking to strengthen Moody’s competitive position</li><li>Partner closely with Relationship Managers, Product Specialists, Solutions Consultants, Marketing, and Product teams to shape and execute effective go-to-market strategies for the government sector in Saudi Arabia</li><li>Identify and articulate high-value use cases for Moody’s solutions across public sector priorities such as screening, onboarding, third-party risk, sanctions, compliance workflows, regulatory oversight, and analytics-led decision support</li><li>Lead external industry engagement activities, including speaking at events, participating in executive forums, publishing thought leadership, and maintaining strategic stakeholder relationships to enhance Moody’s market profile and credibility</li><li>Gather, synthesize, and communicate market, client, and regulatory feedback to product and leadership teams to help inform roadmap priorities, solution enhancements, and future-fit capabilities</li><li>Identify emerging themes, policy shifts, regulatory requirements, and whitespace opportunities that can support new product innovation, market positioning, and business case development</li><li>Contribute to strategic account planning and major pursuits by helping shape value propositions, transformation narratives, and industry-specific points of view that resonate with senior client stakeholders</li><li>Work cross-functionally to ensure consistency of messaging, quality of solutioning, and effective feedback loops between market-facing teams and internal stakeholders</li><li>Maintain strong awareness of competitor positioning, ecosystem developments, and key industry partnerships relevant to the Saudi government sector</li><li>Travel as required across Saudi Arabia and the region to support client engagement, strategic opportunities, and external market activity; this role is expected to require up to 50% travel and supports a hybrid working model<br><br></li></ul><strong>About The Team<br><br></strong>This role supports Moody’s continued expansion in Saudi Arabia through our Riyadh regional headquarters. You will join a high-impact, collaborative environment at the forefront of innovation, helping government and public sector clients navigate increasing complexity through data, analytics, risk, compliance, and workflow solutions.<br><br>The Industry Practice Lead plays a critical role in connecting market insight, client challenges, and Moody’s capabilities—working across sales, product, marketing, and solution teams to shape opportunities, strengthen market relevance, and support sustainable business growth. This is a unique opportunity to influence strategic client conversations and help position Moody’s as a trusted partner in the Kingdom’s transformation journey, particularly across priorities such as regulatory modernization, KYC/AML and compliance transformation, data-driven decisioning, and responsible AI adoption.<br><br>Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.<br><br>Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.<br><br>Our Purpose<br><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br><br>Our shared values guide the way we behave to make a positive, enduring impact:<br><br>During your tenure as a Senior Consultant, you will demonstrate and develop your capabilities in the following areas<br><br>Lead AI Governance Framework design and implementation for client organizations including broader document base (e.g., policies, standards, operating models, and control libraries). Run AI risk assessments across the model lifecycle, and evaluation of third-party and vendor AI risks, including Gen AI tooling, data residency, and contractual assurance. Conduct readiness and gap assessments against ISO/IEC 42001, NIST AI RMF, EU AI Act, and local regulators (e.g., CBUAE, SAMA, SDAIA, DIFC/ADGM). Build AI inventories, risk taxonomies, and use case classification schemes, including definition of risk tiering and escalation thresholds appropriate for client operational needs. Translate regulatory obligations into implementable controls for first and second line owners. Assess model documentation, bias and fairness testing, explainability, and human oversight mechanisms. Maintain a strong understanding of automating AI Governance using market-leading platforms to ensure efficient design and build of workflow, assessment, and compliance reporting. Facilitate workshops and client-focused sessions to drive workstream deliverables.<br><br>Leadership Capabilities<br><br>Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business. <br><br>Qualifications<br><br>Bachelors degree in computer science, cybersecurity, information systems, engineering, law, risk management, or a related field. 5-8 years experience in risk, technology assurance, cyber security, data governance, or regulatory compliance, with at least 2 in AI/ML governance. Working knowledge of ISO/IEC 42001, ISO/IEC 27001, NIST AI RMF, and the EU AI Act. Familiarity with regional regulatory frameworks (CBUAE, SAMA, SDAIA, NCA ECC, PDPL, DIFC/ADGM, etc.). Demonstrated experience designing or assessing control frameworks and presenting findings to senior stakeholders. Strong written and verbal communication skills with the ability to translate technical risk into business language. Certification in AI Governance platform tools implementation is advantageous.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.<br><br>Key Responsibilities include:<br><br> <br><br>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime Assist with the installation, configuration, and deployment of hardware and software across the property Maintain accurate documentation of IT assets, system configurations, and user access permissions Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations Assist with technology projects, including system upgrades, migrations, and infrastructure improvements Perform routine system backups, updates, and patches to ensure data integrity and system security Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources Support user training and onboarding for new technology systems and applications <br><br><br><br>Qualifications<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. Previous experience in IT Support, Help Desk, System Administration, or a similar role. Experience within a hotel, resort, or hospitality environment is advantageous. Knowledge of computer hardware, software, networking, and troubleshooting techniques. Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure. Experience with hospitality systems and applications is preferred. Proficiency in Microsoft Office applications and IT support tools. Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Strong organisational skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Commitment to maintaining data security, confidentiality, and operational reliability.<br><br>Additional Information<br><br>At Mövenpick Al Khobar, the IT team operates in a dynamic hospitality environment where collaboration, service excellence, and innovation drive seamless guest experiences. The property fosters a supportive and professional culture that values teamwork, continuous learning, and efficient digital solutions aligned with Accor standards<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive workplace committed to attracting, developing, and promoting diverse talent, ensuring equal opportunity and a respectful environment where everyone can contribute and grow regardless of background.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.<br><br>Key Responsibilities include:<br><br> <br><br>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime Assist with the installation, configuration, and deployment of hardware and software across the property Maintain accurate documentation of IT assets, system configurations, and user access permissions Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations Assist with technology projects, including system upgrades, migrations, and infrastructure improvements Perform routine system backups, updates, and patches to ensure data integrity and system security Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources Support user training and onboarding for new technology systems and applications <br><br><br><br>Qualifications<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. Previous experience in IT Support, Help Desk, System Administration, or a similar role. Experience within a hotel, resort, or hospitality environment is advantageous. Knowledge of computer hardware, software, networking, and troubleshooting techniques. Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure. Experience with hospitality systems and applications is preferred. Proficiency in Microsoft Office applications and IT support tools. Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Strong organisational skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Commitment to maintaining data security, confidentiality, and operational reliability.<br><br>Additional Information<br><br>At Mövenpick Al Khobar, the IT team operates in a dynamic hospitality environment where collaboration, service excellence, and innovation drive seamless guest experiences. The property fosters a supportive and professional culture that values teamwork, continuous learning, and efficient digital solutions aligned with Accor standards<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive workplace committed to attracting, developing, and promoting diverse talent, ensuring equal opportunity and a respectful environment where everyone can contribute and grow regardless of background.
Kristina Zanic Consultants delivers on promises with originality, quality and style. No creation is too small or large to warrant the respect and attention to detail and the commitment to deliver outstanding results every time. The Company places emphasis on five key values, they are: Visionary, Integrity, Flexible, Empowering, and Passionate.<br>KZC is looking for an experienced BID Coordinator (KSA office) whose principal function will be to focus on supporting the bidding process for new projects and contracts, ensuring we submit compelling and compliant proposals that win business. You will work closely with various stakeholders across the organization, including Business Development, Management and Design teams, to ensure we deliver high-quality bids on time and within budget. This role plays a pivotal part both in protecting and optimizing the commercial relationships, ensuring successful partnerships through meticulous contract management and risk mitigation.<br>Job Responsibilities:Support the BD team with the full bid lifecycle: Actively seek and identify relevant bids and RFPs aligned with company goals Conduct thorough research on potential clients, understanding their needs, challenges, and preferred solutions Prepare initial bid assessments, evaluating feasibility, win probability, and resource requirements Gather information and requirements from internal teams Develop and maintain project timelines and budgets Track progress and manage deadlines effectively Ensure all bid documentation is complete, accurate, and compliant Reach out to Sub Consultants to prepare proposals for various projects Manage the bid communication with Clients, consultants and others Prepare bid content:Research and understand client needs and specifications Draft and edit sections of the proposal, ensuring clarity and conciseness Collaborate with internal teams to gather content and address technical details Proofread and edit all documentation for accuracy and consistency Coordinate stakeholders:Facilitate communication and collaboration between internal teams involved in the bid process Manage expectations and resolve any conflicts efficiently Obtain timely approvals and sign-offs on various bid documents Support presentations and meetings:Assist with creating presentations and materials for client meetings Participate in client meetings as needed, providing technical or logistical support Maintain compliance:Ensure all bids adhere to client requirements, legal regulations, and company policies Stay updated on changes in industry standards and best practices Report and analyze data:Track bid win/loss rates and identify areas for improvement Generate reports and analyze data to gain insights into bid performance Contribute to continuous improvement of the bid process<br>Qualifications and Experience:Bachelor's degree in Interior Design, Architecture, Business Administration, or a related field Minimum 5 years of experience in a similar role A wide knowledge of the design industry Analytical and problem-solving skills with strong attention to detail Excellent written and verbal communication skills, with the ability to tailor communication to diverse audiences Proficiency in contract management software and data analysis tools Ability to work independently and as part of a team in a fast-paced environment Presentation skills with an appreciation of the demands of conflicting interests and of meeting both project and statutory requirements A high level of commercial awareness along with an understanding of financial principles as they relate to business development<br>If you're ready to take your career to the next level, apply now! Please send your application to careers@kristinazanic.com<br>#Hiring #BID Coordinator #Join Our Team
Job Summary:The QA/QC Engineer ensures that work / projects are delivered based on good work practices and project specifications to guarantee completion of work within the given time limits with quality of work that meets or even exceeds the clients expectations by implementing international quality standards plans and quality procedures in all the construction activities. Assists in developing the Project Quality Management System by establishing procedures, plans and work instruction as needed.<br>Job Responsibilities:Assist Project QA/QC Manager or Sr. QA/QC Engineer on implementing quality management system at site as per approved Project Quality Plan and IMS Procedures. Prepare work inspection requests (WIR) for each construction activity and submit to consultant to ensure it covers all the construction activities done on site. Check all incoming materials as per project specifications and approved material submittals. Monitor WIRs and test reports and update the Quality Manager and site team on the status. Establish and monitor control of QA/QC Plans, Method of Statements and Test Plans before commencement of the project and implementing it during the project in order to meet the project quality requirements and client’s expectations. Ensure that control of document procedures is implemented and all approved documents from consultant are distributed through the document control system. Check Inspection and Test Plan if available and all method statements and test plan are submitted for the consultant as per the approved ITP plan. Prepare work inspection request (WIR) for each construction activity and submitted to consultant to ensure it covers all the construction activities done on site. Verify if work inspections are carried out as per the plan and advice the construction team for the corrective action to avoid the rejection of work and emphasizes that work inspection shall passed during the first submission with 90% rate. Ensure all incoming materials are checked as per the project specifications and approved material submittals. Inspect all materials internally before offering inspection to the consultant, raising the NCR to the supplier in case the substandard material is delivered, the record of inspection shall be included in the month Quality report. Monitor WIR and test reports and update Management, Construction Team, Planning, Quantity Surveyors and Cost Control Departments about the current job status. Maintain the records of all work and material inspection and provide the data in the weekly progress meetings. Record all test results and ensure its availability for steel along with the mill certificates. Make sure that logs are available along with the test reports for all types of tests as per the approved testing matrix. Checks concrete pour cards are maintained on daily basis and copy is provided to the storekeeper to raise the SRV and to the cost controller/QSSupport the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.<br>Job Knowledge & Skills Knowledge of work-related standards, specifications, and quality systems such as: ISO 9001, QCS, SMACNA,ASHRAE, NFPA, etc.). With enough technical experience on dealing with various QC issues. Knowledge of localemployment laws/regulations sufficient to analyze proposed policies. In-depth knowledge on the Quality Management System (QMS) or Integrated Management System (IMS) ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.<br>Job Experience and Education:Bachelor's in civil engineering or any related engineering
As a Sr. Integration Support Specialist at Salla, you will play a crucial role in ensuring seamless connectivity and integration between us and our partners. You will work closely with cross-functional teams to design, and optimize integrations, enabling our clients to maximize the value of our software and enhance their overall business efficiency. You will play a critical role in architecting scalable and efficient integration solutions while ensuring adherence to best practices and standards. The ideal candidate is a seasoned professional with a deep understanding of API technologies, strong problem-solving skills, and a passion for delivering high-quality solutions.<br><br>Responsibilities:<br><br>Integration Architecture: Design and develop robust integration architectures that enable smooth communication between our Ecommerce Saa S platform and external systems such as ERP, CRM, payment gateways, and other third-party applications API Integration Designing: Design and maintain high-quality APIs to facilitate data exchange and system interoperability. Collaborate with internal teams to define API specifications and ensure compliance with industry standards Integration Testing: Conduct through testing of API integrations to ensure functionality, data accuracy, and error handling Customization: Work closely with clients to understand their specific integration requirements and provide tailored solutions. Customize integration workflows to meet unique business needs while maintaining scalability and reliability Troubleshooting and Support: Investigate and resolve integration-related issues promptly. Provide technical support to clients and internal teams, offering expertise on integration best practices and troubleshooting techniques Collaboration: Collaborate with product managers, software engineers, and other stakeholders to align integration efforts with overall product development and business objectives, and architect scalable solutions Documentation: Create and maintain comprehensive documentation for integration processes, APIs, and troubleshooting guides. Ensure that documentation is up-to-date and accessible to internal teams and clients Versioning and Upgrades: Manage API versioning and handle upgrades while ensuring backward compatibility when necessary Stay Updated: Stay abreast of industry trends, emerging technologies, and best practices related to Ecommerce integrations. Evaluate and recommend new tools and technologies that can enhance our integration capabilities Security and Authentication: Implement secure authentication and authorization mechanisms for API endpoints, ensuring data privacy and integrity Optimize API: Optimize API performance, scalability, and reliability through proper caching, load balancing, and error handling strategies. <br><br>Requirements<br><br>Bachelor's or higher degree in Computer Science, Information Technology, or a related field Proven experience (4+ years) as an Integration Engineer, preferably in the Ecommerce or Saa S domain Strong proficiency in API design principles and patterns Expertise in integration technologies such as RESTful APIs, SOAP, Webhooks, messaging queues and other web service technologies Hands-on experience with authentication protocols such as OAuth 2.0, JWT, and OAuth/Open ID Connect Strong knowledge of API security best practices, including encryption, tokenization, and identity management Experience with Ecommerce platforms and their APIs (e.g., Shopify, Magento, Woo Commerce) Familiarity with common third-party APIs (e.g., payment gateways, shipping services) Strong problem-solving and analytical skills, and a passion for delivering high-quality solutions Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders Demonstrated ability to mentor junior team members
<h3 >About AstraZeneca</h3>
<p >AstraZeneca is a global biopharmaceutical company focused on the discovery, development, and commercialization of prescription medicines for serious diseases. The company is undergoing a significant transformation in the Kingdom of Saudi Arabia, driven by a commitment to advancing healthcare, innovation, and sustainable growth. This evolution aims to better serve patients, collaborate with healthcare stakeholders, and contribute to the Saudi Vision 2030.</p>
<h3 >Role Summary: Medical Science Liaison - Neurology</h3>
<p >AstraZeneca is expanding its geographical footprint in rare diseases, a high-growth therapy area with rapid innovation and significant unmet medical need. This full-time role for a Medical Science Liaison - Neurology is based in Jeddah, Western Region, KSA. The Medical Science Liaison will provide medical and scientific support to healthcare professionals (HCPs) regarding the use of medicines within the rare disease portfolio, reporting to the Medical Manager Rare Disease. The position requires 2-5 years of experience.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Provide AstraZeneca with insights into the local medical community, clinical practice trends, HCP perspectives, and perceived gaps in scientific knowledge and medical treatment.</li>
<li >Share emerging data with HCPs, ensuring scientific, objective, and balanced discussions.</li>
<li >Identify and develop scientifically based relationships with Key External Experts (KEEs) in the Saudi Arabian market.</li>
<li >Collaborate with HCPs on scientific activities that advance disease understanding, consistent with Medical Affairs strategy and objectives, including clinical trials, Non-Interventional Studies, Investigator Sponsored Studies (ISSs), and scientific exchange.</li>
<li >Identify and train potential speakers for local events and provide recommendations for advisory board participants.</li>
<li >Present scientific data to HCPs in both group and one-on-one settings, and facilitate continuing medical education events.</li>
<li >Deliver actionable insights to internal stakeholders that enhance the value and appropriate use of AstraZeneca products and disease management.</li>
<li >Engage in strategic planning meetings with payer customers or hospital decision-makers, ensuring clear separation between scientific and promotional discussions.</li>
<li >Maintain expertise in AstraZeneca products, emerging therapies, competitors, patient and treatment trends, clinical trials, and scientific activities within the Disease Area.</li>
<li >Support the Medical Manager and Marketing Team in the development of non-promotional and promotional materials/programs.</li>
<li >Continuously acquire and update scientific knowledge on the therapeutic area and relevant compounds.</li>
<li >Provide scientific support at AstraZeneca-sponsored educational events.</li>
<li >Gather, monitor, and share competitor knowledge that may affect company strategies.</li>
<li >Plan and execute regional medical activities during product launch processes.</li>
</ul>
<h3 >Medical Background and Training Support</h3>
<ul >
<li >Serve as a medical resource for sales representatives, providing accurate answers to medical questions to support their use of approved materials and understanding of the therapeutic area.</li>
<li >Participate in, develop, and conduct therapeutic area and product trainings, as well as periodic scientific updates for internal customers.</li>
</ul>
<h3 >Medical Information Provision</h3>
<ul >
<li >Respond to unsolicited requests for information about unapproved AstraZeneca products or unapproved uses of approved products. This information must be presented objectively, in a well-balanced, substantiated, scientific, and non-promotional manner, ensuring it is truthful and not misleading.</li>
<li >Document the provision of accurate scientific data in response to unsolicited scientific questions from Healthcare Providers, adhering to Company Policies, applicable laws, regulations, and ethical standards.</li>
</ul>
<h3 >Qualifications and Requirements</h3>
<ul >
<li >2-5 years of relevant experience.</li>
<li >Applications will only be considered from candidates located in KSA.</li>
</ul>
About the company: <br>Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, Today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery’ varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.<br>Website: http://www.damasjewellery.com<br>Principle Accountabilities:Design, develop, and deliver comprehensive training programs for new and existing sales staff, focusing on jewellery product knowledge, sales techniques, customer engagement, and brand values. Conduct training sessions in both classroom and Online, to ensure sales team members are equipped with the necessary skills to excel in their roles. Deliver In-Store training and In-class coaching session to existing staff across the Kingdom Collaborate with the management team to identify training needs, gaps in knowledge, and areas for improvement within the sales team. Stay up to date with the latest industry trends, market dynamics, and product offerings to provide accurate and relevant training content. Develop training materials, including presentations, training manuals, and interactive exercises, to support effective learning and retention. Implement assessment tools and evaluations to measure the effectiveness of training programs and identify areas for further improvement. Provide individual coaching and feedback to sales associates to help them improve their sales techniques, customer interactions, and product knowledge. Organize and lead role-playing exercises, simulations, and on-the-job training sessions to reinforce learning outcomes. Collaborate with product managers, marketing teams, and other stakeholders to ensure alignment between training content and product strategies. Continuously evaluate and refine training methodologies to adapt to changing market trends and sales strategies. Monitor sales team performance post-training, identify areas of ongoing development, and provide targeted support as needed. Assist in the onboarding process for new sales team members, ensuring a smooth transition into their roles. Maintain accurate records of training activities, attendance, and performance metrics.<br>Minimum Requirement Qualifications Education:Graduate with specialization in HR/Training Additional certification in Training & Development/CRM is an advantage. HRD/GIA Certification is a plus<br>Experience:3-5 years of similar experience in large organizations of which at least 1-2 years should have been in the retail sector.<br>Core Competencies / Skills :<br>Proficiency in MS Office Multitasking abilities Excellent command in English Excellent Presentation skills Creative thinking Strong communication and presentation skills, with the ability to engage and inspire learners at all levels Proficiency in creating training materials using various tools such as Power Point, video content, and e-learning platforms Excellent interpersonal skills to establish rapport with sales team members and foster a positive learning environment Detail-oriented with the ability to analyze training data and make data-driven recommendations for improvement Strong organizational skills and the ability to manage multiple training initiatives simultaneously Flexibility to adapt training content and methods based on the unique needs of individual learners Professional demeanor, embodying the brand values and customer service standards of the company Willingness to travel to different retail locations as required Excellent knowledge of E-Learning techniques
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>SAP IBP Functional Analyst</strong> </p><br><br>
<p><strong>Role Summary</strong></p><br><br>
<p>We are seeking an experienced and certified <strong>SAP IBP Functional Analyst</strong> with a minimum of five years of hands-on experience in SAP planning solutions. The successful candidate will be the subject matter expert (SME) responsible for the end-to-end configuration, maintenance, optimization, and governance of our strategic planning ecosystem, including <strong>SAP Integrated Business Planning (IBP)</strong>, This role requires deep functional knowledge, strong technical integration skills, and the ability to drive business process improvements.</p><br><br>
<br>
<p><strong>SAP IBP & Planning System Leadership</strong></p><br><br>
<br>
<ul>
<li><strong>Solution Design & Configuration:</strong> Lead the design and implementation of new planning processes (e.g., Demand Planning, Response Planning) within the SAP IBP modules (Demand, S&OP, Inventory, Supply).</li>
<li><strong>Technical Expertise:</strong> Configure complex IBP elements, including advanced planning operators (Heuristics, Optimizers), planning level calculations, key figure derivations, and custom attributes.</li>
<li><strong>Integration Governance:</strong> Oversee and manage the end-to-end data integration landscape using <strong>CPI-DS</strong> or <strong>Real-Time Integration (RTI)</strong> to ensure data quality, consistency, and adherence to performance SLAs.</li>
<li><strong>System Performance:</strong> Proactively monitor and tune system performance, addressing issues related to planning runtimes, data loads, and Excel Add-In stability.</li>
</ul>
<p><strong>User Support & Mentorship</strong></p><br><br>
<ul>
<li>Provide Tier 2/Tier 3 expert support for complex system issues and train junior team members and end-users on advanced system functionality and best practices.</li>
<li>Manage testing cycles (unit, integration, UAT) for all new releases and system patches.</li>
<li><strong>Deep Functional Knowledge:</strong> Proven expertise in at least two SAP IBP modules (e.g., IBP for Demand and IBP for S&OP/Supply).</li>
<li><strong>Integration Proficiency:</strong> Demonstrated experience working with CPI-DS, IBP Real-Time Integration, or CIF (Core Interface) technology.</li>
</ul>
<p><strong>ACADEMIC / PROFESSIONAL QUALIFICATION:</strong></p><br><br>
<p><strong>ACADEMIC / PROFESSIONAL QUALIFICATION:</strong></p><br><br>
<p>Bachelor's degree graduate specialized in computer science and information technology or related Major is <strong>required </strong></p><br><br>
<p><strong>Preferred Qualifications </strong></p><br><br>
<ul>
<li>SAP Certification in SAP IBP.</li>
<li>Familiarity with S/4HANA integration points (e.g., Master Data Management, MRP/PP-DS concepts).</li>
<li>Familiarity with SAC , Signavio or other business process management (BPM) tools.</li>
</ul>
<br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><b >Responsibilities</b></p><ul><li>Conduct QA/QC inspections and surveillance activities across assigned construction works.</li><li>Verify that construction activities comply with approved drawings, project specifications, contractual requirements, method statements, procedures, and applicable quality standards.</li><li>Perform FOK, installation, PUE, and other required project quality inspections.</li><li>Review and monitor contractor Inspection & Test Plans (ITPs) , checklists, inspection requests, and supporting quality records.</li><li>Witness inspections and testing activities in accordance with approved ITPs.</li><li>Identify non-conforming work and support the preparation and issuance of Non-Conformance Reports (NCRs) .</li><li>Monitor NCRs through corrective action and closure and escalate unresolved or recurring quality issues to the QA/QC Manager.</li><li>Support root cause analysis and implementation of corrective and preventive actions.</li><li>Monitor workmanship, materials, installations, and construction activities for compliance with project requirements.</li><li>Coordinate with contractors, consultants, vendors, discipline engineers, and project teams to resolve quality-related issues.</li><li>Review material inspection requests, work inspection requests, test records, certificates, and related quality documentation.</li><li>Maintain accurate inspection records, quality reports, NCR logs, punch lists, and supporting evidence.</li><li>Support internal and external quality audits and surveillance activities.</li><li>Identify recurring quality issues, trends, and areas of concern and report them to the QA/QC Manager.</li><li>Assist in preparing quality KPIs, reports, dashboards, and project quality statistics.</li><li>Support testing, commissioning, punch-list closeout, handover, and final quality documentation.</li><li>Verify completion and availability of quality records required for system and project handover.</li><li>Promote compliance with the Project Quality Management Plan and contribute to continuous improvement initiatives.</li><li>Support implementation of the Project Quality Management System across assigned work packages.</li></ul><p>Qualifications</p><p>Required Qualifications</p><ul><li>Bachelor s degree in Civil, Mechanical, Electrical Engineering , or a related engineering discipline.</li><li>Relevant QA/QC engineering experience on construction, infrastructure, EPC, PMC, or major capital projects.</li><li>Hands-on experience with site inspections, ITPs, inspection requests, quality documentation, and NCR management.</li><li>Good understanding of ISO 9001 Quality Management Systems .</li><li>Experience reviewing construction activities against approved drawings, specifications, method statements, and project quality requirements.</li><li>Experience identifying non-conformances and following corrective actions through closure.</li><li>Knowledge of root cause analysis and corrective/preventive action processes.</li><li>Strong documentation, reporting, and record-management skills.</li><li>Ability to coordinate effectively with contractors, consultants, vendors, and multidisciplinary project teams.</li><li>Strong communication, attention to detail, and problem-solving skills.</li><li>Proficiency in Microsoft Office.</li></ul><p>Preferred Qualifications</p><ul><li>Experience on hyperscale data center or mission-critical projects .</li><li>Previous experience within a PMC, consultant, EPC, or major contractor environment.</li><li>ISO 9001 Internal Auditor, Lead Auditor, Certified Quality Engineer (CQE), or equivalent quality certification.</li><li>Familiarity with electronic Quality Management Systems and document control platforms.</li><li>Experience supporting commissioning quality activities and handover documentation.</li><li>Knowledge of international construction quality standards and best practices.</li><li>Familiarity with FIDIC contracts and associated QA/QC requirements.</li><li>Experience preparing quality reports, dashboards, NCR statistics, and quality performance metrics.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Civil, Mechanical, Electrical Engineering , or a related engineering discipline.</li><li>Relevant QA/QC engineering experience on construction, infrastructure, EPC, PMC, or major capital projects.</li><li>Hands-on experience with site inspections, ITPs, inspection requests, quality documentation, and NCR management.</li><li>Good understanding of ISO 9001 Quality Management Systems .</li><li>Experience reviewing construction activities against approved drawings, specifications, method statements, and project quality requirements.</li><li>Experience identifying non-conformances and following corrective actions through closure.</li><li>Knowledge of root cause analysis and corrective/preventive action processes.</li><li>Strong documentation, reporting, and record-management skills.</li><li>Ability to coordinate effectively with contractors, consultants, vendors, and multidisciplinary project teams.</li><li>Strong communication, attention to detail, and problem-solving skills.</li><li>Proficiency in Microsoft Office.</li></ul><p>Preferred Qualifications</p><ul><li>Experience on hyperscale data center or mission-critical projects .</li><li>Previous experience within a PMC, consultant, EPC, or major contractor environment.</li><li>ISO 9001 Internal Auditor, Lead Auditor, Certified Quality Engineer (CQE), or equivalent quality certification.</li><li>Familiarity with electronic Quality Management Systems and document control platforms.</li><li>Experience supporting commissioning quality activities and handover documentation.</li><li>Knowledge of international construction quality standards and best practices.</li><li>Familiarity with FIDIC contracts and associated QA/QC requirements.</li><li>Experience preparing quality reports, dashboards, NCR statistics, and quality performance metrics.</li></ul>
<p>Job Overview</p><p>Join a forward-thinking engineering organization as a Resident Engineer - Electrical (OHL), where you will contribute to high-voltage overhead line projects across Saudi Arabia. This internship-grade role is designed for early-career engineers seeking hands-on experience in electrical design, construction oversight, and project coordination within a dynamic team environment. You will work under the guidance of senior engineers to support the development, testing, commissioning, and optimization of electrical infrastructure related to overhead lines (OHL), ensuring safety, quality, and adherence to applicable standards and regulations.<br> </p><p>About the Company</p><p>We are a leading engineering and construction firm specializing in utility-scale electrical infrastructure, including transmission and distribution networks. Our multidisciplinary teams deliver innovative, sustainable solutions for both public sector and private sector clients in the region. We are known for a collaborative culture, a commitment to safety, and opportunities for professional growth in a fast-paced environment.<br> </p><p>Key Responsibilities and Duties</p><ul><li>Assist in the planning, design, and review of electrical components for overhead line projects, including conductors, insulators, towers, foundations, and protection systems.</li><li>Support field investigations, surveys, and site visits to verify design assumptions and to collect data for as-built records.</li><li>Coordinate with multidisciplinary teams (civil, mechanical, protection, and control) to ensure integrated project delivery.</li><li>Contribute to the development of technical specifications, drawings, and bill of materials (BOM) for OHL projects.</li><li>Assist in the preparation of technical reports, design calculations, and compliance documentation with relevant codes and standards (e.g., IEC, IEEE, Saudi standards).</li><li>Support procurement and vendor liaison activities, including technical bid analyses and clarifications.</li><li>Participate in risk assessments, safety reviews, and quality assurance/quality control processes on site and in the office.</li><li>Assist with construction supervision, testing, commissioning, and acceptance of electrical components and systems for OHL projects.</li><li>Maintain documentation, file management, and record-keeping for project deliverables and change management.</li><li>Support continuous improvement initiatives, lessons learned, and knowledge sharing within the team.<br> </li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor’s degree in Electrical Engineering or a closely related field.</li><li>Early-career professional with internship-level experience or up to 5 years in related roles (2021–2026 cohort).</li><li>Location: Al Damam, Saudi Arabia, with willingness to travel to project sites as required.</li><li>Fundamental understanding of high-voltage transmission systems, overhead line components, and protection concepts.</li><li>Familiarity with relevant standards and codes (IEC, IEEE, Saudi electrical standards) is preferred.</li><li>Proficiency in engineering software and tools (e.g., CAD/BIM, PLS-CADD, ETAP, MATLAB) is advantageous.</li><li>Strong analytical and problem-solving skills with attention to detail and accuracy.</li><li>Good written and verbal communication abilities in English; knowledge of Arabic is a plus.</li><li>Ability to work collaboratively in a diverse, multi-disciplinary team and to be proactive in learning and taking initiative.<br> </li></ul><p>Required Skills</p><ul><li>Electrical design and analysis for overhead lines</li><li>Technical documentation and report writing</li><li>Field data collection and site coordination</li><li>Construction supervision and quality control</li><li>Data interpretation, calculations, and problem-solving</li><li>Communication and teamwork</li><li>Software proficiency relevant to electrical engineering and OHL projects</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary aligned with internship-level professional development</li><li>Exposure to high-impact, real-world electrical infrastructure projects</li><li>Mentorship from senior engineers and structured on-the-job training</li><li>Opportunity to pursue professional development and potential long-term employment opportunities</li><li>Health benefits and retirement plan eligibility as per company policy</li><li>Inclusive, safety-focused work environment with opportunities for travel within the region</li></ul>
<p>Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels. They undertake complex operational activities including developing of ZATCA IT infrastructure roadmap, project plans, and capacity plans based on new trends and cutting-edge technology. Develop the IT infrastructure RFPs and participate in vendors evaluation and selection. Evaluate the received change requests related to IT infrastructure and set proper priorities. Monitor ZATCA IT infrastructure performance, recommend corrections, and communicate performance reports to all stakeholders.</p><p>Conduct research on the latest trends and cutting-edge technology of IT infrastructure, capture ZATCA IT infrastructure capabilities and technology, identify gaps based on deep analysis, and accordingly develop the ZATCA IT infrastructure roadmap to meet ZATCA Strategy and business objectives Translate the developed ZATCA IT roadmap into IT infrastructure projects, develop the IT infrastructure implementation plan, and ensure proper alignment with IT enterprise architecture and standards Collect business requirements, conduct analysis sessions with business users and vendors to identify proper capacity forecast for IT infrastructure servers, hardware, systems, datacenters, storage, and networks, and accordingly develop and maintain the capacity plans Define infrastructure performance metrics, oversee the development of the needed monitoring tools and data gathering of the defined metrics, and oversee the development of agreed upon reports Receive change requests to infrastructure, evaluate the impact of the requested changes on the IT architecture, and accordingly prioritize and plan the implementation of the change requests</p><p>Conduct requirements gathering meetings with all stakeholders to develop the RFPs related to IT infrastructure, evaluate the list of vendors based on set of pre-defined criteria, and participate in the selection of vendors and negotiation of SLAs in cooperation with the relevant stakeholders Gather all inputs needed to identify IT risks that could occur through the introduction of new technologies, oversee the development of the IT risk mitigation plan and ensure cascading the IT mitigation plan to all stakeholders Monitor the IT infrastructure implementation (including systems, application logs, storage, data backup and archiving, etc.) against set of KPIs, generate periodical reports and provide recommendations on needed actions for optimizations Monitor the performance of ZATCA IT infrastructure components using the developed monitoring tools, generate the needed reports, and cascade the performance reports to all relevant functions for improvement Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner Escalate complex problems to the relevant person to ensure cases/issues are closed properly Perform other duties as requested</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Technology, or equivalent is required</p><p>A minimum of 4 years of relevant experience</p><p>Professionalism - Proficient</p><p>Collaboration and Communication - Developing</p><p>Results Oriented - Proficient</p><p>Customer Focus - Proficient</p><p>Enablement of Change and Innovation - Developing</p><p>IT Compliance - Proficient</p><p>Infrastructure Management - Proficient</p><p>Project Management - Proficient</p><p>Vendor Management - Proficient</p><p>IT Change Management - Proficient</p><p>IT Systems Management - Advanced</p>
<h2 class="h5">Job description</h2>
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<span>Job Overview We are seeking a high-caliber Senior Product Manager to join our team in Riyadh.<br> You will lead product discovery, strategy, and lifecycle management for large-scale digital and mobile services serving diverse users.<br> You will turn broad business challenges into validated opportunities through beneficiary research, market intelligence, operational evidence, and strategic alignment.<br> Working across business, UX, data, engineering, operations, legal, and compliance, you will define the product vision, prioritize the roadmap, and measure outcomes.<br> The ideal candidate is fluent in Arabic and English and has delivered complex digital products in government, regulated, or enterprise environments.<br> Key Responsibilities · Product Vision & Strategy: Define and communicate the product vision, value proposition, objectives, and outcome-based roadmap aligned with organizational priorities and beneficiary needs.<br> · Product Discovery & Opportunity Validation: Structure ambiguous problems into discovery, formulate hypotheses, lead beneficiaries, stakeholder, and market research, and validate opportunities before recommending solutions.<br> · Market Benchmarking & Product Insights: Conduct focused local and global benchmarking, distinguish transferable practices from superficial feature comparisons, and turn evidence into actionable recommendations.<br> · Roadmap & Prioritization: Own and refine the roadmap and backlog, prioritize initiatives by beneficiary value, strategic alignment, feasibility, cost, risk, compliance, and expected impact.<br> · Measurement & Continuous Improvement: Define OKRs, KPIs, and baselines.<br> monitor adoption, journey completion, drop-off, satisfaction, complaints, and service performance, and feed learning into the roadmap.<br> · Cross-Functional Leadership & Governance: Align sponsors, business, BAs, UX, data, engineering, operations, legal, cybersecurity, and compliance.<br> facilitate decisions, document trade-offs, and maintain clear ownership and approvals.<br> Education: Bachelor’s degree in Business Administration, Product Management, Computer Science, Information Systems, Engineering, or a related field.<br> Experience: 7+ years in digital product management, with mobile or web product ownership and 3+ years leading discovery and strategy.<br> · Product Strategy & Discovery: o Proven ability to define vision, value propositions, opportunity statements, business cases, and outcome-based roadmaps from ambiguous challenges.<br> o Hands-on experience in user research and interviews, journey mapping, benchmarking, concept validation, prototyping, and experimentation.<br> o Expertise in product prioritization methods such as RICE, WSJF, MoSCoW, or similar evidence-based frameworks.<br> · Data & Delivery Skills: o Ability to combine quantitative and qualitative evidence to assess adoption, conversion, journey completion, satisfaction, and service performance.<br> o Experience with Jira or Azure DevOps, Confluence, Figma, and analytics or dashboard platforms.<br> o Strong understanding of Agile delivery, UX, technical feasibility, APIs, integrations, non-functional requirements, and product lifecycle.<br> · Communication & Domain Knowledge: o Professional fluency in Arabic and English for conducting discovery and presenting recommendations in both languages.<br> o Ability to influence senior stakeholders, facilitate prioritization, and align multidisciplinary teams without relying solely on formal authority.<br> o Experience with government digital services, beneficiary platforms, KSA digital transformation, or regulated environments is preferred.<br> · Professional Attributes: o Strategic thinker who structures ambiguity, challenges assumptions, and separates evidence-based opportunities from unvalidated ideas.<br> o Strong beneficiary orientation and judgment, balancing value, feasibility, viability, compliance, cost, and risk.<br> o Ownership, integrity, and resilience in managing competing priorities and delivering high-quality outcomes.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<h3 >About Publicis Groupe Middle East</h3>
<p >Publicis Groupe Middle East is seeking a <strong >Senior Manager Content</strong> to join its team in Riyadh, Saudi Arabia. Publicis Groupe is a global leader in marketing, communications, and digital transformation. Leo Burnett, a key part of Publicis Communications within Publicis Groupe, operates on the HumanKind operating system, leveraging creativity, data, and technology to transform human behavior and drive client prosperity. With 85 offices and over 8,000 employees worldwide, Leo Burnett works with prominent brands including Aldi, Bank of America, Campbell's, and Nintendo.</p> <h3 >Role Summary</h3>
<p >The <strong >Senior Manager Content</strong> will be responsible for leading content strategy and execution, with a primary focus on social media, digital, and creative scopes for clients. This full-time role involves developing and implementing effective content campaigns that align with client business objectives, driving engagement and growth across various digital platforms. The position requires 5-10 years of relevant experience.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead social media strategy and execution, ensuring alignment with client business objectives and overall marketing goals.</li>
<li >Manage and monitor all social media channels, tracking performance metrics, and reporting analytics and insights to internal teams and clients.</li>
<li >Develop and implement effective social media campaigns that drive engagement and growth.</li>
<li >Ensure content creation aligns with the brand's overall social media strategy and best practices.</li>
<li >Utilize social media tools for monitoring, tracking, and analyzing online engagement, traffic, and brand awareness.</li>
<li >Apply data-driven decisions and analytical reasoning to optimize social media campaigns and overall strategy.</li>
<li >Collaborate with clients and internal team members to ensure content is on-brand and meets marketing objectives.</li>
<li >Manage project timelines and ensure accurate reporting on campaign performance.</li>
<li >Develop unique and innovative content campaign ideas to engage target audiences.</li>
<li >Stay informed on the latest trends and best practices in social media marketing and content distribution.</li>
</ul> <h3 >Required Skills and Competencies</h3>
<ul >
<li >Deep understanding of social media platforms, tools, and best practices, with knowledge of media and promotion strategies.</li>
<li >Strong analytical skills to interpret data, make data-driven decisions, and optimize strategies.</li>
<li >Proven ability to lead, mentor, and motivate teams, fostering a collaborative and inclusive environment.</li>
<li >Capability to provide constructive feedback, build succession plans, and empower team members.</li>
<li >Effective communication and storytelling skills to influence and inspire stakeholders.</li>
<li >A proactive approach to building meaningful relationships and managing client conflicts.</li>
<li >Demonstrated agility, flexibility, and a growth mindset to adapt performance based on feedback and experiences.</li>
<li >Ability to challenge established points of view respectfully and make decisions in complex or ambiguous situations.</li>
<li >High degree of honesty, integrity, transparency, and resilience in professional conduct.</li>
<li >Ethical decision-making in line with regulations and contracts.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will possess 5-10 years of experience in content management, with a strong background in social media strategy and execution. This role requires an individual who is both technically proficient in digital platforms and possesses strong business acumen to align content efforts with client goals. A leader who can inspire teams, manage complex projects, and adapt to evolving market trends will thrive in this position. The candidate should demonstrate a commitment to continuous improvement, ethical practice, and fostering a culture of trust.</p> <h3 >Location and Employment Type</h3>
<p >This is a full-time position based in Riyadh, Saudi Arabia.</p>
<h3 >About ABYAT and the Role</h3>
<p >ABYAT is the Middle East's largest retail store for home improvement products, established in Kuwait in 2005 and now expanding significantly across Saudi Arabia, Qatar, and the UAE. We are seeking a <strong >Facilities Manager</strong> to join our team in Al Qasim, Saudi Arabia, supporting operations across our premises, including Riyadh. This full-time role is critical for ensuring the efficient and compliant operation of our facilities.</p> <h3 >Role Overview</h3>
<p >The Facilities Manager is responsible for leading and controlling the end-to-end delivery of facilities management services, encompassing both hard and soft services, across assigned ABYAT premises. This position ensures asset uptime, adherence to statutory and HSE compliance, effective maintenance planning, contractor performance, budget control, service quality, and overall operational readiness of facilities.</p> <h3 >Core Responsibilities: Facilities Operations</h3>
<ul >
<li >Lead the delivery of hard and soft facilities management services, ensuring compliance with policies, SOPs, IMS/HSE procedures, and operational plans.</li>
<li >Oversee preventive and corrective maintenance for critical systems including HVAC, electrical, plumbing, firefighting, generators, UPS, BMS, and elevators.</li>
<li >Manage soft services such as cleaning, security, pest control, landscaping, waste management, and hygiene, ensuring high standards in customer-facing areas.</li>
<li >Maintain CAFM/CMMS data integrity for all work orders, asset registers, and ensure accurate documentation and reporting.</li>
<li >Monitor energy and water consumption, investigate anomalies, and implement conservation initiatives to optimize utility usage.</li>
<li >Lead minor projects, renovations, and site mobilization activities, including asset capture, tagging, and handover to steady-state operations.</li>
</ul> <h3 >Core Responsibilities: Management & Compliance</h3>
<ul >
<li >Develop scopes of work, manage RFQs, evaluate bids, and oversee contractor performance against SLAs and KPIs.</li>
<li >Prepare annual OPEX and CAPEX budgets, forecast and control expenses, and drive cost optimization initiatives.</li>
<li >Enforce HSE requirements, ensure statutory compliance, maintain emergency system readiness, and conduct audits.</li>
<li >Act as the primary facilities contact for internal and external stakeholders, managing communications, approvals, and escalations.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >8 to 10 years of experience in Facilities Management, with at least 4 years in a supervisory or leadership capacity.</li>
<li >Proven experience managing complex facilities, multi-system sites, and multiple vendors or contractors.</li>
<li >Strong experience in both hard services (HVAC, electrical, plumbing, fire systems, generators, UPS, BMS, elevators) and soft services (cleaning, security, pest control, landscaping, waste management, hygiene).</li>
<li >Experience in preventive and corrective maintenance, asset management, root-cause analysis, and lifecycle planning.</li>
<li >Proficiency in contract management, vendor management, scope writing, RFQs, bid evaluations, and SLA/KPI monitoring.</li>
<li >Experience in budgeting, cost control, invoice validation, CAPEX/OPEX planning, and variance reporting.</li>
<li >Hands-on experience with CAFM/CMMS systems and strong data/documentation accuracy.</li>
<li >Knowledge of HSE, statutory compliance, emergency readiness, audits, permits, inspections, and certifications.</li>
<li >Experience in minor projects, renovations, drawings, BOQs, commissioning, testing, snagging, and handover is preferred.</li>
<li >Advanced reporting skills using Excel, PowerPoint, dashboards, and performance reports.</li>
</ul> <h3 >Application Information</h3>
<p >This full-time position offers an opportunity to contribute to ABYAT's growth and operational excellence in Saudi Arabia. Salary for this role will be discussed during the interview process.</p>
<h3 >About the Role</h3>
<p >Qiddiya Investment Company is seeking a <strong >Senior Manager - Enterprise Skills Academy & Learning Partner</strong> to join its team in Riyadh, Riyadh Province. This full-time role is central to strengthening organizational capabilities across Qiddiya by focusing on strategic skills development and learning solutions. The ideal candidate will possess 5-10 years of relevant experience.</p> <h3 >Role Purpose and Scope</h3>
<p >The Senior Manager will strengthen capabilities across Qiddiya through three primary areas of focus. This includes serving as the dedicated learning partner to Qiddiya Technology (QTech), shaping and delivering skills development across technical, digital, data, AI, and professional capabilities for high-performing technology teams. The role also involves driving digital skills development across the wider organization to foster technology-enabled ways of working and practical digital tool usage. Furthermore, the Senior Manager will partner with selected business units and corporate functions to support broader capability building aligned with clear business needs and performance outcomes, integrating solutions into the wider enterprise learning approach.</p>
<p >This position requires a future-focused individual who is adept at operating at the intersection of technology, capability building, and business performance, translating complex needs into practical, high-impact learning solutions.</p> <h3 >Strategic Learning Partnership</h3>
<ul >
<li >Act as the primary learning partner to QTech, understanding their priorities, delivery pressures, and capability gaps.</li>
<li >Advise on and deliver solutions for improving technology, digital, data, AI, and professional skills to enhance delivery and performance for technology teams.</li>
<li >Serve as a central point of coherence for QTech learning initiatives, aiming to reduce duplication and improve visibility and prioritization.</li>
<li >Lead the development of digital skills across the wider organization, enabling teams to work effectively in a technology-enabled environment.</li>
<li >Partner with other business units and corporate functions to build capabilities that improve business outcomes where a clear need exists.</li>
</ul> <h3 >Skills Development and Academy Activation</h3>
<ul >
<li >Identify priority roles, teams, and workflows where capability uplift, including AI, will materially improve performance.</li>
<li >Translate business priorities into targeted, contextualized learning pathways, moving beyond generic models.</li>
<li >Ensure the Enterprise Skills Academy supports both deep specialist capabilities and the professional and delivery skills required for technology teams and digitally enabled functions.</li>
<li >Implement a clear learning structure utilizing the AI-native LXP and other delivery mechanisms like face-to-face sessions, integrating programs, pathways, partners, and performance support.</li>
<li >Coordinate internal and external delivery partners, ensuring solutions are contextualized for Qiddiya environments and integrated into the LXP/LMS ecosystem.</li>
<li >Collaborate with Data, AI, and Digital teams to embed responsible AI practices, safe use standards, and contextual AI coaching into the learning approach.</li>
</ul> <h3 >Governance and Continuous Improvement</h3>
<ul >
<li >Work with Data, AI, and IT governance functions to ensure learning initiatives align with enterprise architecture, security, and compliance requirements.</li>
<li >Define and track success measures focused on behavior change, improved delivery outcomes, and confidence in role, rather than solely attendance or completion.</li>
<li >Continuously refine learning pathways, academy offerings, and engagement models based on performance insights and business feedback.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this role should possess <strong >5 to 10 years</strong> of relevant professional experience in capability building, learning and development, or a related field, with a strong understanding of technology and business performance.</p>
<p>Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world s largest organizations and critical infrastructure in more than 68 countries and we re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure. As we expand our product portfolio and global presence, our Customer Success department is hiring a Senior Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate. For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills. If this sounds like you, read on. You could be the next "Nozomier"!</p><p>In this role, you will:</p><ul><li>Develop and manage customer portfolio.</li><li>Own and drive the customer lifecycle protect, nurture and deliver exceptional service to all customers.</li><li>Drive revenue growth by demonstrating successful achievement of customer guided value measures</li><li>Minimize customer churn through customer success plans and customer lifecycle management.</li><li>Resolve customer requests and concerns ensuring improvements to customer experience.</li><li>Improve customer experience through data and trend analysis, ensuring relevant reporting to influence communication and engagement strategies with the customer and internally.</li><li>Maintain customer information accuracy to ensure that internal stakeholders always have clean data and customer information.</li><li>Be a reliable point of contact and brand ambassador for Nozomi and its products.</li><li>Work across departments ensuring proper customer visibility and outcomes are met.</li><li>Aid in product design and product development through customer feedback.</li><li>Assist in creating training courses and educational materials for other members of the department.</li><li>Evaluate and improve tutorials and other communication infrastructure.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of proven experience in a customer success position supporting a technical product</li><li>Demonstrable experience onboarding customers, driving adoption and consistently achieving business outcomes</li><li>Deep understanding of customers concerns and thoughts regarding the use of products, recommending operational best practices, and the ability to troubleshoot as needed.</li><li>Strong organizational skills with strong experience creating/maintaining account notes, developing and executing get-well plans and customer success playbooks</li><li>3+ years of experience in IT and network security (OT experience is a plus)</li><li>Technical skills - confidently conduct product demos, training and present technical reports to customers articulating value delivered</li><li>Previous experience in a TAM or SE role is highly valuable</li><li>Experience working with brand image and promoting value through customer experience</li><li>Accountability, personal organization, and ability to multi-task.</li><li>Self-driven and proactive nature.</li><li>Excellent communication and interpersonal skills able to compile and deliver technical reports and executive level presentations</li><li>Leadership and Competency engaging with CxO to technical staff.</li><li>Experience analyzing and optimizing processes in the Customer Success department.</li><li>Patient and active listener.</li><li>Passion for service.</li><li>#LI-Remote #LI-AF1</li></ul>