Database Developer Jobs

Description<br><br>Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA A-Now team is offering a role to own building new business from ground Zero. We are seeking a self-starter who can quickly familiarize themselves with this fast-paced environment, build relationships/trust with cross-functional teams, and assume ownership within the program which will require understanding of complex business/Tech/Ops processes at Amazon and our partners and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document writing skills with concise communication are essential to success in this role.<br><br>In this role, You will influence internal and external stakeholders and leadership to buy in to your strategic direction, build a buying and sourcing strategy for a new category while ensuring flawless execution and continuously analyzing key metrics to drive improvements for your business.<br><br>Key job responsibilities<br><br>Inventory Management<br><br> Lead daily inventory health metrics and accuracy Drive strategies to optimize stock levels and reduce excess/aged inventory Implement and maintain inventory control processes Monitor shrinkage and damage rates<br><br>Data Analysis & Forecasting<br><br> Analyze historical data to predict future inventory needs Create demand forecasts and recommend order quantities Monitor and report on key performance indicators (KPIs) Identify trends and opportunities for improvement<br><br>Cross-functional Leadership<br><br> Partner with operations, transportation, and procurement teams Drive alignment between planning and execution teams Escalate and resolve inventory-related issues across networks Lead projects to improve instock performance<br><br>Process Improvement<br><br> Develop and implement standard operating procedures Identify root causes of inventory discrepancies Lead continuous improvement initiatives Train and coach team members on inventory management best practices<br><br>Basic Qualifications<br><br> 5+ years of supply chain, inventory management or project management experience Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science Experience working with complex data sets<br><br>Preferred Qualifications<br><br> Knowledge of the principles of statistical inventory control Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma Experience with SQL<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Afaq Q Tech General Trading<br><br>Job ID: A10530938

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a talented Production Manager to lead our dynamic team in the field of market research. This opportunity is ideal for someone passionate about food production and possessing strong experience in managing production operations. You will have the chance to develop innovative strategies to improve product quality and increase operational efficiency, directly contributing to the success and growth of the company. We believe that a positive and motivating work environment fosters creativity and helps achieve goals.</p><p>In this role, you will guide the production team and coordinate efforts to ensure the achievement of production goals. We offer significant opportunities for professional training and development, allowing you to learn and grow in your field. You will work with industry leaders and benefit from their expertise, enabling you to expand your skills and enhance your career path. We believe that every team member plays a crucial role in achieving success, and we encourage innovation and independent thinking.</p><p>Additionally, you will have a significant impact on production and distribution strategies, enhancing your ability to make strategic decisions that affect the company's future. We are looking for a leader with a clear vision who can manage diverse teams and motivate them to achieve the best results. Be part of this exciting journey and be a part of a team striving for excellence in food production.</p><p><b>Responsibilities:</b></p><ol><li>Manage all aspects of production operations to ensure the achievement of production and quality goals using modern techniques.</li><li>Develop and improve production strategies in line with the company's objectives, focusing on increasing efficiency and reducing costs.</li><li>Guide and train work teams, enhancing collaboration and innovation to achieve better results.</li><li>Coordinate with other departments to ensure a smooth flow of information and resources to achieve shared goals.</li><li>Analyze production data and provide regular reports to management on performance and improvement opportunities.</li><li>Ensure compliance with health and safety standards in all aspects of production, ensuring product safety.</li><li>Conduct regular evaluations of operations and provide recommendations to improve performance and productivity.</li><li>Develop relationships with suppliers to ensure the provision of high-quality raw materials at competitive prices.</li><li>Participate in developing long-term business plans that support growth and sustainability in the market.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Operations Management: Ability to efficiently manage and organize production operations.</li><li>Data Analysis: Skill in analyzing data to identify trends and improve performance.</li><li>Effective Communication: Ability to communicate clearly with diverse teams and participate in decision-making.</li><li>Strategic Planning: Skill in planning to develop effective strategies that support company objectives.</li><li>Team Leadership: Ability to lead and motivate teams to achieve shared goals.</li><li>Understanding of Health Standards: Comprehensive understanding of health and safety standards in food production.</li><li>Project Management: Skill in organizing and coordinating projects to achieve objectives on time.</li></ul></div>

<p>We are looking for a Lead, Financial Reporting to support finance operations for our Saudi Arabia entity, ensuring accurate financial reporting, regulatory compliance, and strong financial governance. This role will support and oversee statutory reporting, tax compliance, treasury, audits, and internal controls while partnering closely with cross-functional teams to support business growth and new product launches. As a key member of the finance team, you will help strengthen finance processes, maintain compliance with SAMA, ZATCA, SOCPA, and IFRS requirements, and contribute to building a scalable finance function in one of our fastest-growing markets. Own and deliver the monthly, quarterly, and annual close for KSA, ensuring accuracy, timeliness (D+3 target), and completeness. Prepare IFRS financial statements with local (SOCPA) adjustments, along with supporting schedules and reconciliations. Apply IFRS (esp. IFRS 9, 15, 16) and SOCPA standards correctly in the financial statements, and keep accounting positions well documented. Prepare and support ZATCA filings (CIT, Zakat, VAT, WHT, CTDF) and SAMA regulatory/prudential returns, ensuring they reconcile to the financial statements. Perform balance-sheet reconciliations and maintain the integrity of the general ledger. Support provisioning and ECL calculations under IFRS 9 for customer and merchant receivables. Support external audits prepare audit-ready financials with complete documentation and act as a key contact for auditors on reporting matters. Maintain and strengthen internal controls, reconciliations, and segregation of duties across reporting processes. Support treasury and settlement reporting and related reconciliations (bank accounts, merchant settlements). Support intercompany and transfer-pricing reporting in coordination with Group Tax. Drive process improvements and support ERP (Oracle NetSuite) reporting, data integrity, and automation. Mentor and review the work of junior finance team members. Partner cross-functionally with Compliance, Legal, Product, and Operations to support finance readiness for new product launches (wallet, BNPL, cards, remittance, loyalty/cashback).</p><p><strong>Desired Candidate Profile</strong></p><p>4 6 years of experience in financial reporting, statutory reporting, or external audit, preferably in a fintech, bank, or Big 4 environment. Strong technical knowledge of IFRS (esp. IFRS 9, 15, 16) and SOCPA/local GAAP, with working knowledge of Saudi tax regulations (Zakat, Corporate Income Tax, VAT, Withholding Tax). Hands-on experience preparing IFRS financial statements with local adjustments and running month-end close. Experience supporting statutory audits and regulatory submissions to authorities such as ZATCA and SAMA. Professional qualification (CPA, ACCA, or SOCPA) qualified or in progress preferred. Advanced Excel skills; ERP experience preferred (Oracle NetSuite is a plus). Strong analytical skills, attention to detail, and an ownership mindset. Fluent in English and Arabic (written and verbal).</p>

Vendor Onboarding & Lifecycle Executive<br>Commercial & Business Development | Riyadh, Saudi Arabia | Full-Time<br>WAFY is looking for a Vendor Onboarding & Lifecycle Executive to support our growing partner network in Saudi Arabia. In this role, you will help turn newly signed partnerships into successful, active vendors on the WAFY platform. You’ll coordinate onboarding, support storefront launches, maintain vendor data and content quality, monitor performance, and work closely with partners throughout their lifecycle.<br>What You’ll DoCoordinate the vendor onboarding process from contract signing through to storefront go-live. Collect and validate vendor information, including inventory, pricing, availability, media assets, and booking policies. Support the setup and quality review of vendor storefronts on the WAFY Partner Portal. Conduct onboarding and Partner Portal training sessions with vendors. Follow up with vendors to ensure timely completion of onboarding requirements. Monitor vendor performance indicators including GMV, booking conversion, content completeness, and review scores. Support 30-day and 90-day vendor performance reviews and follow up on agreed actions. Identify content gaps, operational issues, or declining performance and coordinate corrective actions. Assist vendors with catalogue updates, pricing changes, availability, and seasonal offerings. Handle day-to-day vendor queries and coordinate escalations with relevant internal teams. Maintain accurate vendor records, onboarding stages, and activity updates in the CRM. Prepare regular reports on onboarding progress, vendor performance, and outstanding actions. Work closely with Commercial, Product, Tech, and Operations teams to improve the overall vendor experience.<br>What We’re Looking For2–4 years of experience in vendor onboarding, account management, partner success, marketplace operations, customer success, or a related role. Experience working directly with business partners, vendors, merchants, or corporate accounts. Good understanding of commercial and marketplace metrics such as GMV, conversion, and retention. Strong organisational skills with the ability to manage multiple vendors and onboarding activities simultaneously. Comfortable working with CRM systems, dashboards, and digital platforms. Strong communication and relationship-management skills. Fluent Arabic and English, both written and spoken. Based in Riyadh, Saudi Arabia.<br>Nice to Have Experience within tourism, hospitality, events, entertainment, e-commerce, marketplaces, OTAs, or aggregator platforms. Previous exposure to vendor or merchant portals. Basic understanding of API integrations or booking/channel management systems. Experience working with partners in the Saudi or GCC market.<br>Why WAFY? At WAFY, you’ll work at the intersection of technology, tourism, entertainment, and commerce, helping build strong partnerships and ensuring our vendors succeed from their first day on the platform.<br>If you’re organized, commercially minded, comfortable working with data, and enjoy building strong relationships with partners, we’d love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>.</p><br><b>Job Purpose</b> <br><p><span>Lead and develop the company’s Market Intelligence &amp; Strategic Insights capability, providing forward-looking insights on markets, industries, competitors, technologies, and emerging opportunities.</span></p><br> <p><span>The role is responsible for establishing the frameworks, methodologies, and intelligence processes needed to understand market dynamics, identify opportunities and risks, assess external factors, and translate market intelligence into actionable strategic insights that support decision-making and long-term growth.</span></p><br><br><br><b>Key Accountability Areas</b> <br> <p><strong>Market &amp; Industry Intelligence</strong></p><br> <ul> <li>Develop and maintain market intelligence frameworks, classifications, and knowledge repositories.</li> <li>Assess market size, growth, customer segments, attractiveness, and emerging opportunities.</li> <li>Validate market data using reliable intelligence sources and methodologies.</li> <li>Translate market insights into strategic recommendations.</li> </ul> <p><strong>Competitive &amp; Benchmarking Intelligence</strong></p><br> <ul> <li>Develop competitor and benchmarking frameworks and maintain competitive intelligence.</li> <li>Analyze competitor positioning, value chains, and ecosystem dynamics.</li> <li>Identify competitive advantages, risks, opportunities, and industry shifts affecting competitiveness.</li> </ul> <p><strong>Strategic Foresight &amp; External Trends</strong></p><br> <ul> <li>Monitor economic, regulatory, technological, geopolitical, and industry developments.</li> <li>Maintain market and technology trend monitoring, particularly within energy, electricity, infrastructure, and related sectors.</li> <li>Evaluate emerging technologies, trends, disruption risks, and future scenarios to support strategic planning.</li> </ul> <p><strong>Strategic Studies &amp; Opportunity Assessment</strong></p><br> <ul> <li>Lead assessments of market entry, growth, diversification, partnerships, and investment opportunities.</li> <li>Evaluate opportunities based on strategic fit, market attractiveness, commercial potential, and risk.</li> <li>Connect market insights with business and financial implications and provide actionable recommendations.</li> </ul> <p><strong>Strategic Insights &amp; Decision Support</strong></p><br> <ul> <li>Convert market, competitor, and external intelligence into actionable strategic insights.</li> <li>Identify key opportunities, threats, and implications.</li> <li>Support executive decision-making through concise, evidence-based recommendations.</li> </ul> <p><strong>Capability Development &amp; Governance</strong></p><br> <ul> <li>Define and drive the Market Intelligence roadmap, methodologies, priorities, and research agenda.</li> <li>Enhance frameworks, tools, data sources, monitoring processes, and knowledge management.</li> <li>Build and mature the Market Intelligence capability using research platforms, analytics, digital tools, and AI.</li> </ul> Role Positioning <p>Acts as the functional lead for Market Intelligence &amp; Strategic Insights within Corporate Strategy, responsible for establishing methodologies, analytical frameworks, and the research agenda. Provides market and external intelligence that enables strategic decision-making while leading critical analyses and continuously advancing the capability.</p><br> <br><br><br><b>Academic Qualification</b> <br>Bachelor Degree in Business Management or Economics<br><br><br><b>Work Experience</b> <br>10-15 years<br><br><br><b>Experience Profile </b> <br><ul> <li><span>Strong experience in market analysis, competitive intelligence, benchmarking, and strategic studies.</span></li> <li><span>Energy, electricity, or related industry experience is preferred.</span></li> <li><span>Experience presenting insights and recommendations to senior management.</span></li> </ul><br><br><b>Core Competencies</b> <br><ul> <li><span>Market &amp; Competitive Intelligence</span></li> <li><span>Strategic Foresight &amp; Trend Analysis</span></li> <li><span>Strategic Studies &amp; Opportunity Assessment</span></li> <li><span>Business &amp; Commercial Acumen</span></li> <li><span>Data Analysis &amp; Insight Generation</span></li> <li><span>Executive Communication &amp; Decision Support</span></li> <li><span>Digital &amp; AI-enabled Research</span></li> </ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The jobs in this level are responsible for managing an area of financial/accounting activity to ensure the accuracy of financial/accounting data and all internal/regulatory standards are maintained.</p><br><br>Responsibilities:<br><ul> <li>Participates in the development of financial/accounting policies, and procedures and ensures implementation of all relevant procedural/legislative requirements.</li> <li>Manages the day-to-day operations of the function by facilitating related professional work processes in order to achieve high performance standards.</li> <li>Prepares the business unit budget and ensures that the activities within this unit are implemented processed as per the assigned budget.</li> <li>Manages the effective achievement of department objectives by setting individual targets, developing and motivating staff in order to maximize subordinate’s performance.</li> <li>Ensures that subordinates adhere to internal operational policies and procedures so that a high-quality, timely service is provided to internal customers and external representatives.</li> <li>Maintains an awareness of best practice techniques and tools in an area of financial/accounting management so that the function optimises efficiency and levels of service to internal customers.</li> <li>Maintains an ongoing awareness of statutory and legal requirements and ensure that these are communicated to all relevant company employees so that the company fulfils its statutory and legal requirements.</li> <li>Manages and control the production of key financial statements for the company according to stated schedules so that the company complies with statutory reporting requirements and senior managers in other business areas are accurately apprised of financial performance.</li> <li>Ensures liaising with external bodies and representatives (e.g. Saudi regulatory authorities, external auditors, etc…) as required to ensure that any queries are answered in a prompt and efficient manner.</li> <li>Manages the preparation of non-routine financial reports and studies for management attention as requested in order to support management decision-making.</li> <li>Coordinates completion of internal and annual statutory audits as per agreed schedules so that the company meets its statutory obligations and financial risk is minimised.</li></ul><br>Qualifications:<br><p><strong>Education</strong></p><br><ul> <li>Bachelor degree in Accounting or Finance</li> <li>A formal financial management or accounting qualification (e.g. ACCA, CPA or equivalent)</li></ul><p><strong>Experience</strong></p><br><ul> <li>7-10 years of related experience</li></ul><p><strong>Skills</strong></p><br><ul> <li>Business Acumen – Level 3</li> <li>Budget &amp; Cost Control – Level 4</li> <li>Data Collection &amp; Analysis – Level 4</li> <li>IT &amp; Computer Literacy – Level 3</li> <li>English Language Skills – Level 4</li> <li>Management Skills – 3</li> <li>Negotiation Skills – Level 2</li> <li>Presentation / Facilitation Skills - Level 3</li> <li>Professional Writing Skills – Level 3</li></ul><p><strong>Competencies</strong></p><br><ul> <li>Committed to Dallah – Level 3</li> <li>Customer Service Orientation – Level 3</li> <li>Complex Thinking – Level 3</li> <li>Organisational Awareness – Level 3</li> <li>Change Leadership – Level 3</li> <li>Developing Others – Level 3</li> <li>Impact and Influence – Level 3</li> <li>Teamwork – Level 3</li> <li>Initiative – Level 3</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About Improdata</h3> <p >Improdata is a data and AI consultancy that serves a global client base, specializing in data analytics, AI solutions, and staff augmentation. Beyond client services, the company develops its own products, including EstaMatch, an AI-powered buyer verification and matching platform for commercial real estate, and Active Mentor, an AI-powered physiotherapy platform.</p> <h3 >The Opportunity: Co-Founder, Saudi Arabia</h3> <p >Improdata is seeking a Co-Founder to lead its expansion in Saudi Arabia. The company has an established presence in the Kingdom, including an existing Memorandum of Understanding (MoU) with a Saudi-registered company for sourcing work and currently serves two to three active clients. This full-time position is for an individual prepared to invest significant time and energy into client acquisition and building Improdata's regional footprint. The Co-Founder will join the leadership team to establish and grow the company's operations in Saudi Arabia.</p> <h3 >Key Responsibilities</h3> <ul > <li ><strong>Strategic Leadership:</strong> Shape Improdata's growth strategy within Saudi Arabia, building upon the existing MoU and client base.</li> <li ><strong>Staff Augmentation:</strong> Facilitate the placement of Improdata's data and AI resources, both remote and onsite, with companies and projects across Saudi Arabia.</li> <li ><strong>Business Development:</strong> Identify and secure new markets, partnerships, and client projects within Saudi Arabia, including the potential to develop new product ideas collaboratively.</li> <li ><strong>Sales Leadership:</strong> Establish and lead a high-performing sales presence in the region, taking ownership of the sales strategy and driving it towards revenue targets.</li> <li ><strong>Market Representation:</strong> Represent Improdata and its products at industry events, conferences, and partnership discussions throughout Saudi Arabia.</li> </ul> <h3 >Candidate Profile</h3> <ul > <li >Established industry connections and credibility within Saudi Arabia, with a proven track record of driving growth in technology, AI, real estate, healthcare, or other data-driven sectors.</li> <li >A genuine founder's mindset, demonstrating a desire for ownership and a willingness to invest time and effort to earn it.</li> <li >Strong experience in sales, business development, or staffing and recruitment, ideally within technology, AI, or a relevant vertical in the Saudi market.</li> <li >Sharp strategic thinking capabilities and the ability to operate effectively through ambiguity and periods of growth.</li> <li >A strong communicator, capable of building partnerships and leading teams from inception.</li> </ul> <h3 >Compensation Structure</h3> <p >This role commences on a commission basis. As clients are secured and the partnership is validated, the position will convert into an equity-based co-founder role. This conversion typically occurs after the acquisition of one to two clients and will coincide with the registration of a new Improdata entity in Saudi Arabia.</p> <h3 >Work Type</h3> <p >This is a full-time position.</p>

<p><strong>Summary</strong></p><p>The Senior Specialist – Bank-wide Loyalty & Partnerships is responsible for designing, implementing, and managing customer loyalty programs and strategic partnerships across the bank. The role focuses on enhancing customer engagement, increasing retention, driving revenue growth, and creating a differentiated customer experience through value-added partnerships and rewards ecosystems.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Loyalty Program Management</strong></p><ul><li><p>Design, develop, and continuously enhance the bank’s loyalty and rewards programs.</p></li><li><p>Manage day-to-day operations including points accrual/redemption, campaigns, and offers.</p></li><li><p>Ensure alignment of loyalty initiatives with overall customer value proposition and segmentation strategy.</p></li><li><p>Monitor program performance using KPIs (engagement, redemption rates, retention, ROI).</p></li></ul><p><strong>2. Partnership Development & Management</strong></p><ul><li><p>Identify, evaluate, and onboard strategic partners across industries (e.g., retail, airlines, hospitality, lifestyle).</p></li><li><p>Negotiate commercial terms, agreements, and offers with partners.</p></li><li><p>Manage ongoing partner relationships to ensure mutual value creation.</p></li><li><p>Explore co-branded opportunities and exclusive offers for bank customers.</p></li></ul><p><strong>3. Campaign & Offer Execution</strong></p><ul><li><p>Plan and execute targeted loyalty campaigns across customer segments.</p></li><li><p>Collaborate with marketing teams to promote programs and partnerships.</p></li><li><p>Develop customer-centric offers aligned with market trends and customer needs.</p></li><li><p>Ensure seamless execution across digital and physical channels.</p></li></ul><p><strong>4. Data Analysis & Reporting</strong></p><ul><li><p>Track and analyze loyalty and partnership performance metrics.</p></li><li><p>Generate insights to optimize program effectiveness and customer engagement.</p></li><li><p>Prepare reports and dashboards for stakeholders and senior management.</p></li><li><p>Use customer data to personalize offers and improve targeting.</p></li></ul><p><strong>5. Customer Experience Enhancement</strong></p><ul><li><p>Ensure a seamless and engaging loyalty experience across all touchpoints.</p></li><li><p>Identify pain points and recommend improvements to enhance customer satisfaction.</p></li><li><p>Align loyalty initiatives with broader customer journey strategies.</p></li></ul><p><strong>6. Stakeholder Collaboration</strong></p><ul><li><p>Work closely with internal teams: marketing, digital, retail banking, cards, CRM, analytics, and IT.</p></li><li><p>Coordinate with legal, compliance, and procurement teams for partnership agreements.</p></li><li><p>Ensure initiatives are compliant with regulatory and internal governance standards.</p></li></ul><br><p><strong>Qualifications & Experience</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Marketing, Finance, or related field (MBA preferred).</p></li><li><p>7+ years of experience in loyalty programs, partnerships, CRM, or marketing within banking, fintech, or retail.</p></li><li><p>Strong understanding of reward ecosystems, customer engagement strategies, and partnership models.</p></li><li><p>Experience managing vendors and external partners.</p></li></ul><br><p><strong>Key Skills & Competencies</strong></p><ul><li><p>Strategic thinking and commercial acumen</p></li><li><p>Negotiation and relationship management skills</p></li><li><p>Data analysis and performance tracking</p></li><li><p>Project management and execution excellence</p></li><li><p>Strong communication and stakeholder management</p></li><li><p>Customer-centric mindset</p></li><li><p>Familiarity with loyalty platforms and CRM systems</p></li><li><p><strong>Arabic Speaker is a must</strong></p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Customer engagement and retention rates</p></li><li><p>Loyalty program usage and redemption rates</p></li><li><p>Incremental revenue from loyalty initiatives</p></li><li><p>Number and quality of strategic partnerships</p></li><li><p>Customer satisfaction (NPS) related to loyalty offerings</p></li></ul><br><p><strong>Reporting Line</strong></p><ul><li><p>Reports to: Loyalty/Customer Engagement Manager or Head of Partnerships</p></li><li><p>May coordinate with cross-functional teams and external vendors</p></li></ul><br><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>7+ years of relevant banking experience.</p>

<p>Lead the identification, investigation, validation, and improvement of market quality concerns across the vehicle population. Act as the primary liaison between the field, dealer network, aftersales operations, engineering, and manufacturing quality teams to ensure timely detection of product quality issues, accurate root cause investigation, and implementation of corrective actions that improve product reliability, customer satisfaction, and brand reputation.</p><p><strong>Key Functional Responsibilities:</strong></p><ul><li>Establish and govern the end-to-end Field Quality Management process, ensuring timely detection, investigation, validation, escalation, containment, and resolution of market quality concerns.</li><li>Monitor field quality performance through warranty claims, customer complaints, technical cases, roadside assistance events, telematics data, dealer reports, and vehicle diagnostic information to identify emerging quality risks.</li><li>Lead field quality investigations to validate reported concerns, assess issue severity, determine affected populations, and establish symptom reproducibility.</li><li>Conduct detailed technical analysis using diagnostic tools, vehicle inspections, service records, failed part analysis, telematics data, and engineering information to identify root causes.</li><li>Lead cross-functional root cause investigations with Engineering, Manufacturing Quality, Supplier Quality, Product Development, Warranty, and Aftersales teams to drive permanent corrective actions.</li><li>Define field quality risk assessment methodologies, escalation criteria, and governance frameworks to ensure timely management visibility and decision-making.</li><li>Validate market quality concerns and prepare structured technical reports and recommendations for escalation to Engineering and Manufacturing Quality organizations.</li><li>Own the end-to-end lifecycle of recall campaigns, service campaigns, technical actions, product updates, and field corrective actions from issue identification through final closure.</li><li>Lead campaign planning and readiness activities, including repair strategy development, technical instructions, labor operations, parts requirements, dealer readiness, workforce capability, customer communication, and execution planning.</li><li>Establish campaign governance frameworks, KPIs, reporting structures, execution targets, and stakeholder alignment mechanisms to ensure effective campaign deployment.</li><li>Coordinate campaign execution across Aftersales, Engineering, Manufacturing, Supply Chain, Customer Experience, Contact Center, Legal, Regulatory Affairs, and Dealer Operations functions.</li><li>Monitor campaign completion rates, repair quality, customer response levels, population coverage, and execution effectiveness, implementing corrective actions to improve campaign performance and risk mitigation.</li><li>Develop executive-level reporting and dashboards providing visibility on quality trends, campaign progress, vehicle population exposure, safety risks, completion performance, and corrective action effectiveness.</li><li>Verify effectiveness of implemented countermeasures and corrective actions through post-implementation monitoring, field validation activities, and quality performance tracking.</li><li>Drive continuous quality improvement initiatives by converting field learning, campaign outcomes, warranty trends, and quality investigations into sustainable product, process, and customer experience improvements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirement:</strong></p><ul><li>Bachelor s Degree in Mechanical Engineering, Automotive Engineering, Electrical Engineering, Mechatronics Engineering, or related discipline.</li><li>10 years of automotive technical, quality, engineering, warranty, diagnostics, or field quality experience and Experience within OEM, automotive manufacturer, distributor, or engineering environments.</li></ul>

<p>The Director, Loyalty Commercial is responsible for defining and executing the commercial strategy of the loyalty program to maximize customer lifetime value, member engagement, revenue generation, and partner participation. The role drives the commercial performance of the loyalty ecosystem by developing strategic partnerships, monetization opportunities, member acquisition initiatives, and data-driven loyalty propositions that support the organization's growth objectives.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Loyalty Commercial Strategy</p><ul><li>Develop and lead the commercial strategy for the loyalty program, ensuring alignment with business objectives and customer engagement goals.</li><li>Identify and implement revenue-generating opportunities across the loyalty ecosystem.</li><li>Establish long-term growth plans for loyalty membership, engagement, retention, and profitability.</li><li>Drive innovation in loyalty products, rewards, benefits, and member experiences.</li></ul><p>Partnership Management</p><ul><li>Build and manage strategic partnerships with external brands, retailers, financial institutions, travel operators, entertainment providers, and other relevant stakeholders.</li><li>Negotiate commercial agreements and partnership contracts to maximize value for both members and the organization.</li><li>Develop a robust coalition of partners that enhances member benefits and program attractiveness.</li><li>Monitor partner performance and ensure delivery against agreed commercial targets.</li></ul><p>Loyalty Economics &amp; Commercial Performance</p><ul><li>Own loyalty program P&amp;L and commercial performance metrics.</li><li>Establish revenue, redemption, and customer engagement targets.</li><li>Track and analyze program KPIs, including: Member acquisition and retention Active member rates Customer lifetime value Incremental revenue Redemption behavior Partner contribution</li></ul><p>Customer &amp; Market Insights</p><ul><li>Utilize customer data, market trends, and competitive intelligence to identify opportunities for growth and differentiation.</li><li>Drive the development of personalized offers and targeted campaigns based on customer insights.</li><li>Collaborate with analytics teams to measure program effectiveness and customer behavior.</li></ul><p>Stakeholder Management</p><ul><li>Partner closely with Marketing, Digital, Customer Experience, Commercial, Finance, Data &amp; Analytics, Retail, and Operations teams.</li><li>Provide executive-level recommendations to senior leadership on loyalty performance and growth opportunities.</li><li>Lead cross-functional initiatives that enhance customer engagement and loyalty program adoption.</li></ul><p>Program Development &amp; Innovation</p><ul><li>Oversee the design and launch of new loyalty products, earning and redemption mechanisms, tier structures, and member benefits.</li><li>Evaluate emerging loyalty technologies and industry best practices.</li><li>Champion digital transformation initiatives to improve loyalty program effectiveness and customer experience.</li></ul><p>Leadership &amp; Governance</p><ul><li>Lead and develop a high-performing loyalty commercial team.</li><li>Ensure compliance with organizational governance, financial, and regulatory requirements.</li><li>Establish performance objectives and provide coaching to team members.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications &amp; Experience</b></p><p>Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field. Master's degree (MBA preferred).</p><p>10+ years of experience in loyalty, CRM, commercial strategy, customer engagement, partnerships, or related fields.</p><p>Minimum 5 years in a leadership position managing commercial or loyalty functions.</p><p>Experience within entertainment, tourism, hospitality, retail, aviation, financial services, or large consumer-focused organizations is highly desirable.</p>

<h3 >About AECOM and the Opportunity</h3> <p >AECOM is a global infrastructure consulting firm dedicated to delivering a better world. We partner with clients to solve complex challenges and build legacies for future generations, improving commutes, providing access to clean water, and transforming skylines. With accelerating infrastructure investment worldwide, our services are in high demand.</p> <p >We are seeking a <strong >Contracts Manager</strong> to join our team in <strong >Duba</strong>. This is a full-time position requiring 5-10 years of professional experience.</p> <h3 >Role Summary</h3> <p >The Contracts Manager will contribute to project delivery by performing specialized technical tasks related to land information and surveying. This role involves the operation of surveying equipment and land-information systems, analysis of geographical data, and review of legal records to support various infrastructure projects.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct surveys to ascertain the locations of natural features and human-made structures on the earth's surface, underground, and underwater, using electronic distance-measuring equipment and other surveying instruments.</li> <li >Operate and manage land-information computer systems, performing tasks such as storing data, making inquiries, and producing plots and reports.</li> <li >Review information from survey teams regarding measurement of distances, directions, angles between points, and elevation of points, lines, and contours on, above, and below the earth’s surface.</li> <li >Research legal records, look for evidence of previous boundaries, and analyze the data to determine the location of boundary lines.</li> <li >Record the results of surveys, verify the accuracy of data, and prepare plots, maps, and reports.</li> <li >Work on problems of diverse scope, normally receiving little instruction on routine work and general instructions on new assignments.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >An experienced professional with a full understanding of the area of specialization.</li> <li >A minimum of <strong >5 to 10 years</strong> of relevant professional experience is required.</li> </ul> <h3 >Our Commitment to Employees</h3> <p >Join a global team of over 50,000 professionals delivering projects that create a positive and tangible impact worldwide. At AECOM, we champion your growth and career ambitions, offering groundbreaking projects both in your local community and on a global scale. We provide cutting-edge technology and a network of experts to enable real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills. We foster a welcoming workplace built on respect, collaboration, and community.</p> <p >AECOM is committed to maintaining a secure and trustworthy recruitment process. All newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p> <h3 >Application Process</h3> <p >We invite qualified candidates to apply for this full-time position with AECOM.</p>

<h3 >About the Technical Coordinator Role</h3> <p >Napco National is seeking a <strong >Technical Coordinator</strong> to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience, focusing on maintaining and enhancing product quality and process efficiency within manufacturing operations. The role involves applying technical expertise to ensure adherence to quality standards and drive continuous improvement.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct or guide Root Cause Analyses (RCAs) for quality incidents or non-conforming products, proposing preventive and corrective actions.</li> <li >Test, inspect, and benchmark machine and process parameters in various QC labs using a range of equipment, comparing against performance and standard limits to identify and address deviations.</li> <li >Utilize data from testing to drive engineering and manufacturing process improvements, ensuring specifications and standards are met.</li> <li >Create new products and processes, and enhance existing ones in terms of performance and cost, conducting trials, verifications, and validations to ensure safety and alignment with standards.</li> <li >Set testing criteria and non-conformity limits for the Quality Control process based on customer requirements and product performance.</li> <li >Inspect and test tools, spare parts, raw materials, work in progress, and finished products against performance and engineering standards to identify and resolve deviations.</li> <li >Identify and set Key Performance Indicators (KPIs) for measuring and controlling the Quality Control process to achieve high product quality and customer satisfaction.</li> <li >Operate production machines according to Standard Operating Procedures (SOPs) and other instructions.</li> <li >Apply local, regional, and international occupational health and safety policies, regulations, and NAPCO standards to protect personnel, property, and prevent market losses.</li> </ul> <h3 >Required Core Competencies</h3> <ul > <li >Demonstrated business acumen, with an understanding of the business environment and the ability to interpret and apply internal policies.</li> <li >Effective communication skills, both verbal and written, to deliver information clearly and concisely in a business context.</li> <li >Proficiency in data analysis and reporting, including collecting, interpreting, and evaluating data to support decision-making.</li> <li >Competency in national and foreign languages, both spoken and written.</li> <li >Strong planning and organizing abilities to efficiently manage work activities and meet objectives.</li> <li >Technological ability to effectively use standard equipment, office automation systems, and software.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess 0-1 years of relevant professional experience. The position requires a foundational understanding of quality control processes and a commitment to continuous improvement.</p> <h3 >Work Setting</h3> <p >This is a full-time employment opportunity based in Dammam, located in the Eastern Province of Saudi Arabia. The role operates within a dynamic manufacturing environment focused on maintaining high standards of quality and operational excellence.</p> <h3 >Application Information</h3> <p >Join Napco National and contribute to our commitment to producing high-quality products and ensuring customer satisfaction through meticulous technical coordination and quality control.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>• Responsible for overseeing the daily dispatch operation and assuring dispatch plan is in place for daily activities <br><br>• Assure the quality and quantity of goods dispatched is as per company CATRION standards and customer's agreed specification<br><br>• Responsible for ensuring that his/her team are fully trained in health and safety awareness and conduct themselves at all times in accordance with their training and reporting any hazards or incidents when such an event occurs<br><br>• Ensure compliances by the staff of the existing procedures and sees that they understood company objectives, policies and goals. <br><br>• Monitor inventory levels and collaborate with production and warehouse teams to align dispatch schedules with production output and order demand.<br><br>• Supervise dispatch staff, track performance metrics, resolve operational issues, and maintain effective communication with internal teams and customers regarding delivery status and concerns.<br><br>• Monitor and enhance dispatch portal activities to assure delivery of goods to customer as per the required quantities and quality<br><br>• Establishes and updates operating procedures to meet customers' and in-house demands<br><br>• Prepares and submit reports as per established schedules and procedures and constantly reports progress of the department. <br><br>• Receives and distributes operational communications and instructions to relevant supervisors and site teams for proper execution.<br><br>• Ensure proper documentation for all shipments, including invoices, delivery notes, temperature logs, and compliance records required for audits and traceability.<br><br>• Informs the Supervisor of any operational deviations that may impact service delivery, timelines, or quality standards.<br><br>• Completes daily activity and dispatch reports, highlighting operational performance, issues, and improvement opportunities.<br><br>• Handle customer complaints related to delivery issues, delays, or product condition, and implement corrective actions to prevent recurrence.<br><br>• Maintain and analyze dispatch data and prepare reports on delivery performance to support decision-making.<br><br>• Ensures accurate and timely data entry into catering and dispatch systems on a daily basis.<br><br>• Monitors communication channels between central dispatch, site kitchens, logistics, and service teams, intervening when corrective action is required.<br><br>• Acts as the coordination link between operations, logistics, and Red Sea Project stakeholders on matters such as schedule changes, location changes, and service scope adjustments.</span></p> &nbsp; &nbsp; </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><span>• Strong coordination and communication skills to manage multiple sites, stakeholders, and shifting operational priorities.</span></p> <p><span><br>• Ability to prepare, verify, and maintain dispatch checklists, logs, and daily activity reports with accuracy.</span></p> <p><span><br>• Effective problem-solving skills to handle last-minute changes, service deviations, and urgent operational requests.</span></p> <p><span><br>• Proficiency in using computer systems and MS Office (Excel, Word, email) for data entry, tracking, and reporting.</span></p> <p><span><br>• Time-management and organizational skills to meet tight deadlines in a fast-paced project environment.</span></p></div>

<p>About Tap</p><p>Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.</p><p>The Business Team</p><p>Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth and, most importantly, get the results they need. Then you might want to consider joining our over-caffeinated business team, who are the heartbeat of Tap Payments.</p><p>As a Tapster you will;</p><ul><li>Develop and implement account management strategies that focus on enhancing merchant experience, improving retention, and increasing Gross Transaction Value (GTV).</li><li>Ensure consistent delivery of high-quality client support and solutions.</li><li>Serve as the escalation point for key enterprise accounts, ensuring rapid resolution of complex issues while maintaining strong client relationships.</li><li>Conduct executive-level engagements with enterprise clients, promoting collaboration and long-term partnerships.</li><li>Oversee the implementation of SLAs and retention strategies for strategic accounts.</li><li>Collaborate with cross-functional teams, including technical, product, and operations teams, to resolve escalated issues and implement process improvements.</li><li>Drive the adoption of tools, processes, and reporting mechanisms that enhance team efficiency and client satisfaction.</li><li>Ensure internal alignment to optimize payment cycles and implement scalable solutions.</li><li>Analyze account performance and provide strategic insights to enterprise clients to drive GTV growth.</li><li>Lead initiatives to identify and capitalize on upselling or cross-selling opportunities with existing merchants.</li><li>Oversee reporting processes, providing data-driven recommendations to both clients and internal teams.</li><li>Identify opportunities for process improvement within the account management function</li><li>Share insights with leadership to influence product development, features, or services based on client feedback.</li><li>Ensure ongoing excellence in enterprise account management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of experience in account management or client relationship roles within Financial Services, Fintech, or a High-Growth Startup.</li><li>Proven success in managing large-scale, strategic enterprise accounts.</li><li>Experience in developing and executing retention, upselling, and performance optimization strategies.</li><li>Strong client-facing and executive-level communication skills, with the ability to establish credibility and trust.</li><li>Proficiency in analyzing data and providing actionable insights to improve client performance.</li><li>Proven ability to inspire and drive a high-performing account management team.</li><li>Familiarity with payment processing systems, reporting tools, and CRMs.</li><li>Advanced proficiency in Excel/Google Sheets for data analysis and reporting.</li><li>Strong analytical mindset with the ability to translate data into actionable insights.</li><li>Experience with workplace tools like Slack, ticketing systems, and CRMs.</li><li>Fluent in English; Arabic is a plus.</li></ul><p>Are you ready to shape the future of payments in MENA?</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br> <b>Job Duties</b> <br>Under broad direction, the Wireline Field Service Manager supervises multiple Wireline and Perforating crews, who on a daily basis execute services at the well site. This includes hiring members of the crews, disciplining and terminating crew members. Provides input into the development of personnel and uses competency data to improve job performance metrics. With past field experience, serves as an assessor to assess crew competence. Regularly uses performance data to identify opportunities for performance improvements. Knowledgeable of and actively promotes the application of Halliburton Management System (HMS) to work methods and processes. Coordinates and assists with the Correction, Prevention, and Improvement (CPI) process for the PSL. Investigates and performs follow-up activities on irregular/unplanned events and/or jobs. Is accountable for compliance with Health, Safety and Environmental (HSE) Standards &amp; actively promotes and uses Halliburton tools related to safe working conditions, such as Job Safety Analysis (JSA) &amp; Hazard Observation Programs (HOC). Involved in the process of investigating accidents, injuries, and incidents within assigned PSL using the appropriate investigative tools (Taproot). Drives the implementation of new technology within Wireline and Perforating at client&amp;aposs location. Job role contributes directly to value creation and directly impacts a revenue center&amp;aposs viability and its quality of service via personal contributions. Requires completion of an undergraduate degree in engineering, business administration or similar disciplines and a minimum of 3 years of experience in Wireline &amp; Perforating field operations.<br><br><b>Qualifications</b> <br><br><br><p><b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><br> <p><b><u>Location</u></b></p><br> <p>Jubail Highway Abu Hadria Exit,&nbsp;Al-Khobar,&nbsp;Al Khobar,&nbsp;31952, Saudi Arabia</p><br> <p><b><u>Job Details</u></b></p><br> <p><b>Requisition Number:</b>&nbsp;210176&nbsp;&nbsp;<br> <b>Experience Level:&nbsp;</b>Experienced Hire&nbsp;<br> <b>Job Family:</b>&nbsp;Operations&nbsp;<br> <b>Product Service Line:&nbsp;</b>Wireline and Perforating&nbsp;&nbsp;&nbsp;<br> <b>Full Time / Part Time:&nbsp;</b>Full Time</p><br> <p><b>Additional Locations for this position:&nbsp;</b></p><br> <p><u><b>Compensation Information</b></u><br> Compensation is competitive and commensurate with experience.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Overview: T</b>he Business Analyst (BA) will partner with Business Solutions Project Managers to translate business needs into clear, testable requirements for software implementations, integrations, and digital transformation initiatives across webook s delivery lanes. The BA ensures scope clarity, requirements quality, stakeholder alignment, and UAT readiness while supporting Business Solutions Department governance and stage-gate compliance. Key Responsibilities: 1) Discovery &amp; Requirements Ownership Lead and facilitate discovery workshops to capture business objectives, current-state pain points, and target-state processes. Elicit, analyze, and document BRD/FRD (or equivalent) with acceptance criteria , business rules, edge cases, and non-functional requirements. Translate requirements into user stories / backlog items on Jira with traceability from business goals to deliverables. Drive requirement sign-off and baseline control with the PM (scope discipline and change control). 2) Delivery Enablement Support solution definition, integration requirements, data migration needs, and test/UAT strategy. Collaborate with Product/Ops/Design to validate feasibility assumptions and operational readiness inputs before build/config progresses. 3) UAT &amp; Quality Assurance Support Define UAT scope, test scenarios, and user journeys aligned to acceptance criteria. Support test data preparation and coordinate with PMs on UAT execution cycles, defect triage, and retest/closure. Ensure deliverables are UAT-ready with clear pass/fail criteria and auditable evidence. 4) Stakeholder Management &amp; Communication Act as a structured bridge between business stakeholders and delivery teams, reducing ambiguity and preventing scope creep. Produce crisp documentation and decision logs to keep stakeholders aligned and de-risk delivery. 5) Governance &amp; Continuous Improvement Support department s governance by ensuring artifacts are complete for stage gates (e.g., requirements baseline, acceptance criteria, UAT packs, handover inputs). Contribute to reusable templates, requirement standards, and lessons learned to improve delivery velocity and quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (Engineering, IT, or related). 2 3 years of experience as a Business Analyst in software implementation and/or digital transformation environments (mandatory). Proven experience producing requirements documentation (BRD/FRD), user stories, process maps, and acceptance criteria. Hands-on exposure to UAT planning/execution and defect triage workflows. Strong stakeholder facilitation skills: workshops, alignment sessions, and decision-making forums. Preferred (Nice to Have) Experience with ticketing, e-commerce, payments, or marketplace platforms. Exposure to integrations, APIs, data migration, and operational readiness concepts. Familiarity with stage-gate delivery models and change request governance. Certifications IIBA ECBA / CCBA ITIL 4 and above (nice to have) Cloud Fundamentals is preferred</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Director, Finance (Healthcare Industry Exp) General Job Information Job Title: Director, Finance Department: Finance Reporting Line: Executive Director Business Development Location: QHC / Riyadh, KSA Role Summary The Finance Director leads the enterprise-wide revenue cycle function across the Medical City ecosystem, driving revenue optimization, operational efficiency, payer strategy, and compliance.<br> The role ensures full integration between clinical, operational, and financial processes to maximize revenue realization.<br> Key Responsibilities 1.<br> Enterprise Revenue Strategy &amp; Value Optimization Define and execute the enterprise-wide revenue cycle strategy across all Medical City assets Lead pricing strategy, service monetization, and payer mix optimization initiatives Identify and implement new revenue models including bundled care, subscription-based services, and value-based reimbursement 2.<br> Integrated Revenue Operations Leadership Establish a fully integrated, standardized revenue cycle model across hospitals, clinics, sports medicine, and wellness services Oversee patient access, eligibility verification, coding, billing, claims processing, collections, and denials management Ensure seamless coordination between clinical, administrative, and finance functions to optimize revenue capture 3.<br> Financial Performance Ownership &amp; Forecasting Own revenue forecasting, budgeting inputs, and financial planning related to revenue streams Analyze performance trends including denials, write-offs, underpayments, and collection efficiency Lead performance reviews and present insights to executive leadership 4.<br> Payer Strategy, Contracting &amp; Market Positioning Lead payer negotiations and contract structuring in collaboration with finance and leadership Monitor payer performance, reimbursement structures, and compliance requirements Develop strategies to enhance competitive positioning within the payer ecosystem 5.<br> Digital Transformation &amp; Data-Driven Excellence Lead implementation of advanced RCM systems, automation tools, and analytics platforms Develop real-time dashboards and predictive analytics capabilities Drive continuous innovation in revenue cycle processes 6.<br> Governance, Compliance &amp; Risk Management Ensure adherence to coding standards, regulatory requirements, and billing compliance Establish internal controls to mitigate financial and compliance risks Lead audit readiness and response for internal and external audits 7.<br> Leadership &amp; Organizational Development Build and lead a high-performing revenue cycle team Develop internal capabilities in coding, billing, analytics, and payer management Foster a culture of accountability, performance, and continuous improvement Key Performance Matrix Improve revenue realization and overall collection efficiency across all services Reduce AR days and improve cash flow performance Maintain denial rates below benchmarks through effective processes Minimize revenue leakage through strong controls and audit mechanisms Enhance efficiency and turnaround time across the full revenue cycle Qualifications Bachelor’s in Finance, Accounting, or Healthcare Administration 12–15+ years in healthcare RCM Core Competencies Revenue Strategy Healthcare Finance Payer Management Data Analytics Leadership</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The position of Human Resources Manager is crucial in any organization, where the ability to manage individuals effectively and enhance a positive work environment is required. In this role, HR strategies will be developed to support the overall goals of the company and contribute to achieving success. A candidate with a passion for excellence in managing personnel and fostering a strong organizational culture is sought.</p><p>Opportunities to work within a diverse and supportive team will be available, allowing for the development of skills in areas such as recruitment, performance management, training, and development. Continuous learning is emphasized, with opportunities to attend workshops and training sessions that will enhance skills and increase career advancement prospects. Our work environment reflects values of collaboration and respect, making it an ideal place for professional growth.</p><p>As a Human Resources Manager, the ability to influence the company’s strategy through ensuring the best talents are in the market will be essential. Close collaboration with senior management will be required to ensure HR strategies align with the company’s overall objectives. If a new challenge and opportunity to excel in the field of human resources is sought, we would love to hear from you!</p><p><b>Responsibilities:</b></p><ol><li>Manage recruitment operations by identifying workforce needs, conducting interviews, and selecting suitable candidates to ensure their fit with the company culture.</li><li>Develop and implement training and development programs to enhance employee skills and increase their productivity, leading to improved overall team performance.</li><li>Conduct regular performance evaluations for employees and provide necessary feedback to enhance their professional growth and achieve individual and team goals.</li><li>Develop HR policies to ensure compliance with local laws and regulations, providing a safe and fair work environment for all.</li><li>Manage employee relations by addressing issues and grievances, working to enhance effective communication between management and employees.</li><li>Analyze HR data to identify trends and opportunities for improving operations and current programs, contributing to increased employee satisfaction.</li><li>Organize workshops and events to strengthen the company culture and enhance communication between different teams.</li><li>Provide administrative support for specific HR projects, such as talent management and skills development.</li><li>Offer strategic consulting to senior management regarding HR issues, aiding in supporting business objectives and achieving sustainable success.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Recruitment Management: Ability to attract and hire the best talents in the market.</li><li>Training Program Development: Design and implement effective training programs to enhance employee skills.</li><li>Data Analysis: Ability to utilize data to analyze trends and improve operations.</li><li>Performance Management: Skills in evaluating employee performance and providing constructive feedback.</li><li>Effective Communication: Ability to communicate clearly and build positive relationships with employees.</li><li>Understanding of Laws and Regulations: Comprehensive knowledge of local labor laws related to human resources.</li><li>Talent Management: Skills in developing talent management plans to ensure workforce sustainability.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description: The IT Security Engineer supports the implementation of security standards, monitoring activities, and basic compliance requirements to help protect IT systems, applications, and data.<br> This role is suitable for a fresh graduate who will learn and assist in security awareness, code scanning before deployments, vulnerability follow-up, and applying Saudi cybersecurity regulations under the guidance of senior IT team members.<br> Responsibilities: Security Governance &amp; Compliance Support: Assist in implementing IT security standards and internal security policies.<br> Support compliance activities related to Saudi cybersecurity regulations and internal requirements.<br> Help maintain security documentation, checklists, and basic audit evidence.<br> Coordinate with senior team members to follow up on required security actions.<br> Threat &amp; Vulnerability Management: Monitor security alerts and escalate suspicious activities to senior IT team members.<br> Assist in vulnerability scanning and follow up on remediation status.<br> Support patching and corrective actions by tracking findings and sharing updates.<br> Maintain security incident logs and coordinate with relevant teams for incident resolution.<br> Application &amp; Infrastructure Security: Secure all application and infrastructure layers, including web, backend, APIs, databases, and client applications.<br> Perform basic code security scanning before deployments and report identified risks.<br> Implement access control, authentication, encryption, and secure configurations.<br> Collaborate with DevOps and Infra teams to ensure secure deployment of pipelines.<br> Knowledge Management &amp; Training: Develop security guidelines, SOPs, and documentation.<br> Conduct training sessions and workshops to raise awareness among internal users and technical teams.<br> Promote a security-conscious culture across the organization.<br> Collaboration &amp; Technical Delivery: Work closely with Infra, DevOps, and Development teams for secure architecture and operations.<br> Review and approve security measures for new tools, applications, and integrations.<br> Advice on security requirements for new projects, features, or customer integrations.<br> Job Relations: Reports to: IT Infrastructure Lead / IT Manager.<br> Internal Relations: DevOps Engineer, Infra Engineer, QA, Development Teams, IT Support.<br> External Communications: Communicate with regulators and auditors to ensure compliance and provide reports.<br> Liaise with external vendors for security assessments, penetration tests, and certifications.<br> Escalate critical security risks to IT leadership and management.<br> Bachelor’s degree in Computer Engineering, Computer Science, Cybersecurity, Information Technology, or related field.<br> Fresh graduate or up to 2 years of experience in Information Security, Cybersecurity, or IT.<br> Relevant cybersecurity certifications or training, such as CompTIA Security+, CEH, ISO 27001 Foundation, or equivalent certifications .<br> Basic understanding of security governance, risk management, and compliance concepts.<br> Knowledge of: Network and infrastructure security (Firewalls, VPNs, IDS/IPS).<br> Application security (Web, APIs, Mobile Applications).<br> Security monitoring and SIEM platforms.<br> Backup, Disaster Recovery (DR), and Business Continuity concepts.<br> Secure Software Development Lifecycle (SSDLC).<br> Security code scanning and vulnerability management.<br> Saudi cybersecurity regulations and frameworks (NCA ECC, PDPL, ISO 27001) awareness is preferred.<br> Competencies: Willingness to learn and develop technical security skills.<br> Risk-aware mindset with attention to detail.<br> Basic ability to understand security standards and translate them into daily operational tasks.<br> Collaboration and influence across technical and non-technical teams.<br> Proactive attitude toward security awareness, documentation, and continuous improvement.<br> Skills &amp; Languages: Vulnerability management, penetration testing, and threat intelligence Security monitoring and SIEM tools Network security, firewalls, VPNs, encryption, IAM Application security best practices.<br> Backup, disaster recovery, and business continuity planning Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Job Overview:</p><p><br></p><p>HR Operations Supervisor is responsible for overseeing all Human Resources Operations and Government Relations activities to ensure full compliance with Saudi labor laws and regulatory requirements. The role manages employee lifecycle processes, HR administration, payroll coordination, employee services, and government platforms including Qiwa, Muqeem, GOSI, Mudad, Ministry of Human Resources &amp; Social Development (MHRSD), and other relevant authorities.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>HR Operations</p><p><br></p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manage end-to-end employee lifecycle processes, including onboarding, orientation, employee transfers, promotions, contract management, probation management, contract renewals, employee movements, and offboarding activities.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Supervise daily HR operations and administrative activities to ensure efficient and consistent service delivery.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure HR policies, procedures, and employment practices are implemented consistently across the organization.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Supervise HR coordinators and administrative staff , providing guidance, support, and performance oversight.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manage leave administration, attendance records, and payroll inputs in coordination with relevant departments.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure HR systems, databases, employee records, and personnel files are accurately maintained, regularly updated, and treated confidentially.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Oversee employment contracts, probation periods, renewals, amendments, probation confirmations, and related employee documentation</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Administer employee benefits, medical insurance, leave programmes, and other employee support services.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure compliance with Saudi Labor Law, company policies, and internal HR procedures.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Lead HR operational projects and continuous process improvement initiatives.</p><p><br></p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Monitor Saudization (Nitaqat) requirements and support workforce planning and reporting activities.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support performance management, employee engagement, and employee relations initiatives from an operational and administrative perspective.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manage disciplinary actions, investigations, and grievance procedures in accordance with labor regulations and company policies.</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p>Government Relations</p><p><br></p><p>Lead all government relations activities with relevant ministries, regulatory authorities, and external service providers.</p><p>Manage company accounts on government platforms, including Qiwa, Muqeem, GOSI, Mudad, Balady, Ryadhi, Absher Business, Ministry of Commerce , and other applicable systems.</p><p>Oversee visa issuance, work permits, Iqama renewals, employee transfers, exit/re-entry visas, final exit process, and other immigration-related activities.</p><p>Ensure timely renewal of company licenses, commercial registrations, certificates, permits, and other statutory documentation.</p><p>Coordinate employee registrations, social insurance matters, labor compliance requirements, and&nbsp; related government transactions.</p><p>Ensure compliance with Saudi Labor Law, Saudization (Nitaqat) requirements, labour inspections, and regulatory obligations.</p><p>Monitor changes in labour laws and government regulations and advise management on required actions.</p><p>Maintain accurate records of government documentation, employee permits, visa status, and expiration dates.</p><p>Coordinate government inspections, audits, inquiries, and regulatory reviews related to HR and employment matters.</p><p>Ensure timely submission of statutory reports, filings, and compliance documentation.</p><p>Support expatriate employee immigration, residency, and employment documentation processes.</p><p>Supervise all government-related HR transactions and compliance activities.</p><p><br></p><p>Compliance &amp; Employee Relations</p><p><br></p><p>Ensure compliance with labor laws, company policies, and statutory requirements.</p><p>Assist in handling employee grievances and disciplinary matters.</p><p>Support internal investigations while maintaining confidentiality.</p><p>Participate in internal and external HR audits.</p><p>Recommend improvements to HR policies and operational procedures.</p><p><br></p><p><br></p><p>Leadership &amp; Supervision</p><p>Supervise, coach, and develop HR Operations team members.</p><p>Allocate workloads and monitor performance and support team effectiveness.</p><p>Support the establishment and monitoring of departmental KPIs and service standards.</p><p>Promote a culture of customer service, accountability, compliance, and continuous improvement.</p><p><br></p><p><br></p><p>Requirements</p><p>Qualifications</p><p><br></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>HR professional certification (SHRM-CP, PHR, CIPD, or equivalent) is preferred.</p><p>Government Relations certification or relevant professional accreditation is advantageous.</p><p>Experience</p><p><br></p><p>5–8 years of progressive HR experience.</p><p>Minimum 2–3 years in a HR supervisory role.</p><p>Experience in HR Operations, employee administration, payroll coordination, employee services, and labour law compliance.</p><p>Experience handling government relations and regulatory compliance activities within Saudi Arabia.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>