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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle & Engagement</p><p><br></p><p>Employment type: Contract (On-site)</p><p><br></p><p>Contract length: 12 months</p><p><br></p><p>Location: Riyadh/ Jeddah, KSA</p><p><br></p><p>PURPOSE OF THE PROJECT</p><p><br></p><p>The Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle & Engagement will be responsible for driving the performance and profitability of the SME Cards portfolio following card issuance and activation.</p><p><br></p><p>The role will own the end-to-end customer lifecycle strategy, focusing on increasing card activation, spend, engagement, enrolment, loyalty participation, customer retention, and portfolio profitability.</p><p><br></p><p>The individual will design and execute data-driven portfolio campaigns, customer engagement initiatives, spend stimulation programs, and cross-sell strategies to maximize customer lifetime value and wallet share.</p><p><br></p><p>Working closely with SME Banking, Product, Marketing, Digital, Analytics, Loyalty, Relationship Management, Operations, and Data teams, the role will be accountable for developing and executing initiatives that drive sustained portfolio growth and improved customer engagement across the SME segment.</p><p><br></p><p>Core Responsibilities and Accountabilities:</p><p><br></p><p>1. Portfolio Growth Strategy</p><p><br></p><p>Develop and execute the SME Cards portfolio growth strategy aligned with the bank's SME and Cards business objectives.</p><p>Define annual and quarterly growth targets covering spend, activation, engagement, loyalty, enrolment, retention, and profitability.</p><p>Identify portfolio growth opportunities through data analysis, customer segmentation, and market intelligence.</p><p>Establish strategies to drive higher customer engagement and increase product penetration within the SME customer base.</p><p>2. Customer Lifecycle Management</p><p><br></p><p>Own the end-to-end SME Cards customer lifecycle framework, covering.</p><p>Develop customer journey strategies based on behavioural, transactional, and portfolio insights.</p><p>Create trigger-based campaigns to increase engagement and improve customer experience.</p><p>Design and implement retention programs to minimize customer attrition and increase cardholder activity.</p><p>Develop next-best-action frameworks to improve customer engagement and wallet share.</p><p>3. Spend Stimulation & Portfolio Utilization</p><p><br></p><p>Develop and execute initiatives to increase card spend across domestic, e-commerce, and international transactions.</p><p>Drive spends activation programs targeting newly activated cardholders.</p><p>Identify opportunities to increase average spend per active card and transaction frequency.</p><p>Design targeted offers, promotions, and merchant-funded campaigns to stimulate portfolio growth.</p><p>Monitor spending trends and develop corrective actions to address declining engagement or utilization.</p><p>4. e-Commerce Growth & Digital Engagement</p><p><br></p><p>Develop programs to accelerate e-commerce and digital payment adoption among SME customers.</p><p>Increase e-commerce penetration and transaction volumes through targeted campaigns and customer education initiatives.</p><p>Collaborate with Digital Banking teams to improve the online customer journey and promote digital card usage.</p><p>Identify opportunities to shift payment behaviour from traditional payment methods to card-based transactions.</p><p>Monitor digital engagement performance and optimize campaigns to maximize digital spend growth.</p><p>5. Loyalty, Rewards & Customer Engagement</p><p><br></p><p>Manage and optimize the SME Cards loyalty and rewards proposition.</p><p>Design loyalty campaigns that drive spend growth, activation, customer retention, and portfolio profitability.</p><p>Develop partnerships and reward propositions to strengthen customer engagement and differentiation.</p><p>Monitor loyalty participation, redemption trends, and customer satisfaction levels.</p><p>Recommend enhancements to loyalty programs based on market trends and customer insights.</p><p>6. Cross-Sell & Portfolio Deepening</p><p><br></p><p>Develop, execute targeted cross-sell, and upsell campaigns to increase product penetration within the SME customer base.</p><p>Partner with SME Banking, Business Banking, and Product teams to identify opportunities to promote: SME Lending Products, Business Accounts, Merchant Acquiring Solutions, Payroll Services, Trade and Working Capital Solutions, Insurance Products, Digital Banking Services, Additional Card Products.</p><p>Develop customer segmentation models to identify high-potential cross-sell opportunities.</p><p>Measure and track cross-sell campaign effectiveness and portfolio expansion performance.</p><p>Implement strategies to increase customer lifetime value and overall relationship profitability.</p><p><br></p><p>Knowledge and Experience:</p><p><br></p><p>Bachelor's Degree in Business, Finance, Marketing, Economics, Statistics, Data Analytics, or a related field. MBA or relevant postgraduate qualification preferred.</p><p>Minimum 10+ years of banking experience.</p><p>Proven experience managing spend stimulation, activation, retention, reactivation, and customer engagement programs.</p><p>Demonstrated experience developing and executing cross-sell and upsell strategies within banking environments.</p><p>Strong understanding of card economics, customer profitability, loyalty ecosystems, and customer journey management.</p><p>Experience working with CRM platforms and campaign management tools.</p><p>GCC banking experience. KSA banking experience is strongly preferred.</p><p>Strong proficiency in SQL for customer segmentation, campaign targeting, portfolio analysis, and performance reporting.</p><p>Excellent analytical and problem-solving capabilities. Including advanced Microsoft Excel skills.</p><p>Experience with Power BI, Tableau, SAS, CRM platforms, or similar analytics tools is preferred.</p><p>Strong understanding of customer data models and portfolio reporting frameworks.</p><p>Mandatory Skills:</p><p><br></p><p>Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.</p><p>Regional experience, including working in a faced-paced matrix organisation.</p><p>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</p><p>Preferred Skills:</p><p><br></p><p>The ability to troubleshoot payment issues, optimize processes, and make data-driven decisions.</p><p>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</p><p>An understanding of regional regulations across financial services or payment networks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Business, Finance, Marketing, Economics, Statistics, Data Analytics, or a related field. MBA or relevant postgraduate qualification preferred. Minimum 10+ years of banking experience. Proven experience managing spend stimulation, activation, retention, reactivation, and customer engagement programs. Demonstrated experience developing and executing cross-sell and upsell strategies within banking environments. Strong understanding of card economics, customer profitability, loyalty ecosystems, and customer journey management. Experience working with CRM platforms and campaign management tools. GCC banking experience. KSA banking experience is strongly preferred. Strong proficiency in SQL for customer segmentation, campaign targeting, portfolio analysis, and performance reporting. Excellent analytical and problem-solving capabilities. Including advanced Microsoft Excel skills. Experience with Power BI, Tableau, SAS, CRM platforms, or similar analytics tools is preferred. Strong understanding of customer data models and portfolio reporting frameworks. Mandatory Skills: Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); Arabic preferred. Preferred Skills: The ability to troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p></p></section>
JOB PURPOSE / ROLE:To transform the operational needs of the assigned business area to applications and systems and to ensure that all required modifications, configurations and maintenance are accurately implemented, in order to support their efficient operation <br>AREAS OF RESPONSIBILITY<br>Policies, Processes & Procedures Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a controlled manner<br>Day- to-day operations Implements the day-to-day operations assigned for the Solutions Delivery function to ensure compliance with the established standards and procedures<br>Budget Provides input for the development of departmental budget and monitors performance against approved levels within own function, ensuring any variances are appropriately addressed<br>Identification of Needs Acts as the liaison between the assigned business areas and the BT operations in order to understand and communicate their business needs and future goals Analyses the business needs of the assigned area of responsibility and proposes the development of applications or the configuration of the current, so as to support the effectiveness of business operations Keeps abreast of the local and international trends and best practices in the banking operating systems and proposes relevant improvements for increasing the efficiency and speed of operations Ensures that business objectives and requirements are properly documented and well understood by all concerned parties to deliver premium software solutions<br>Solutions Development Ensures and provides guidance for the design of the applications required from business according to Bank’s BT architecture, so as to define the rules for the applications’ development Ensures the applications developed are aligned to business requests and architecture design, so as to support the efficiency of the operations Provides guidance for the accurate and compatible configuration of the systems and applications defining the values of parameters and adjustments required, so as to enable their effective operation and cooperation Participates in the testing of the applications developed, so as to identify and confirm their efficiency and accuracy prior their release to production Identifies and evaluates the most suitable vendors for the development of application that can’t be developed internally taking into consideration the cost and the quality of services <br>Solutions Delivery Ensures that all systems / applications’ malfunctions reported from the Services Center department are resolved on time and accurately, providing guidance for the resolution of the most complicated, so to assist the operational ability of the business Monitors the efficiency of the applications used in the assigned business area and proceeds to their maintenance and required configuration, so as to support the effective execution of business objectives Controls that all new applications and changes / configurations applied in systems and applications are documented according to processes, so as to enable and support the effective knowledge management Follows-up and monitors the efficiency of the applications developed or configured according to the needs of the assigned business areas, so as to ensure customer satisfaction and support of business operations <br>Direction of Subordinates Organizes and supervises the activities and work of a team of subordinates to ensure that all work within a specific area of Branch Support Operations activity is carried out in an efficient and procedurally compliant manner<br>Continuous Improvement Contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement<br>Reporting Prepares departmental reports of Riyad Bank timely and accurately to meet the bank and department requirements, policies and standards<br>Committees and Meetings Represents the function and actively contributes in various committees/meetings (internal and external) as applicable and per authority levels in order to ensure relevant matters are dealt with in a timely and efficient manner<br>People Management Ensures all staff have clear objectives, regular performance feedback sessions, formal annual appraisals, and individual development plans, with particular emphasis on the development of talented Saudi national staff Ensures and facilitates the employment, training and development of Saudi nationals within the organization<br>Safety, Quality & Environment Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment<br>Related Assignments Performs other related duties or assignments as directed<br>QUALIFICATIONS & EXPERIENCE:Minimum Qualifications:Bachelor’s degree in Computer Science, IT engineering or equivalent Minimum Experience: 8-10 years of relevant experience Technical Knowledge areas: Thorough knowledge of banking BT systems and applications Very good knowledge of the banking operations and requirements Excellent project management skills Significant experience in translating the business needs in BT systems and operations Very good knowledge of programming languages operating systems relevant to the assigned business area, e.g. UNIX, SQL, java, .net, Visual Basic, etc
Additional Information<br><br>Job Number 26118083<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Usar técnicas de rescate apropiadas si observa nadadores que necesitan ayuda. Vigilar el área habilitada para nadar a fin de detectar situaciones de peligro, actividades inusuales o inseguras y nadadores que tengan dificultades. Promover las normas y disposiciones de las instalaciones recreativas. Identificar situaciones donde los huéspedes no pueden participar con seguridad en una actividad e informar a un supervisor/gerente. Ofrecer asistencia a huéspedes lesionados hasta que lleguen los servicios médicos de emergencia. Promover un ambiente alegre y cómodo para los huéspedes. Tomar, plegar y apilar las toallas de acuerdo con los procedimientos de la compañía. Lavar, fregar y limpiar el área que bordea la piscina. Informar al gerente acerca de accidentes, lesiones y condiciones riesgosas de trabajo; recibir capacitación de seguridad y obtener las certificaciones correspondientes.<br><br>Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Ayudar a mover, levantar, transportar y colocar objetos que pesan más de 75 libras (33,75 Kg). Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Moverse a una velocidad que se requiera para responder a situaciones de trabajo (por ejemplo, correr, caminar, correr lentamente). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por superficies inclinadas, desniveladas o resbalosas y escalinatas. Subir y bajar escaleras de mano. Subir y bajar escalinatas y/o rampas de servicio. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía. Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:No se requiere experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>APTITUDES OBLIGATORIAS<br><br>Licencia o certificación:Certificación en reanimación cardiopulmonar<br><br>Certificación en primeros auxilios<br><br>Equipo de entrenamiento físico<br><br>Toda certificación o formación requerida por agencias locales y estatales.<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>St. Regis Hotels & Resorts, combinando el glamour atemporal con un espíritu de vanguardia, se compromete a brindar experiencias exquisitas en más de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los huéspedes, ofrecido a la perfección por un equipo de amables anfitriones que combinan la sofisticación clásica con la sensibilidad moderna, así como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Additional Information<br><br>Job Number 26118083<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Utiliser les techniques de sauvetage appropriées lorsqu’on remarque des nageurs ayant besoin d’aide. Surveiller la zone de baignade afin de détecter les conditions dangereuses, les activités inhabituelles ou dangereuses, et les nageurs en difficulté. Promouvoir les règles et règlements de l’installation de loisirs. Être conscient des situations possibles où les clients ne sont pas en mesure de participer en toute sécurité à une activité et en informer le superviseur ou le gestionnaire. Fournir une assistance aux clients blessés jusqu’à l’arrivée des services médicaux d’urgence. Promouvoir une atmosphère divertissante et reposante pour les clients. Obtenir, plier et empiler les serviettes selon les procédures de l’entreprise. Laver, passer la vadrouille et nettoyer le pourtour de la piscine. Signaler les accidents, les blessures et les conditions de travail dangereuses au gestionnaire; suivre la formation en sécurité et obtenir les certifications.<br><br>Suivre et appliquer toutes les politiques et procédures de sécurité de la chaîne; rapporter les problèmes de maintenance, les risques d’accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en matière de sécurité. Veiller à ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialité des renseignements exclusifs; protéger les biens de l’entreprise. Soutenir tous les collègues et les traiter avec dignité et respect. Soutenir l’équipe dans l’atteinte des objectifs communs. Se conformer aux attentes et aux normes d’assurance qualité. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 50 livres (22,7 kg) sans assistance. Aider à déplacer, soulever, porter, transporter et placer des objets pesant plus de 75 livres (34 kg). Se tenir debout, assis ou marcher pendant une période prolongée ou pour un quart de travail complet. Se déplacer à la vitesse requise pour répondre aux situations de travail (p. ex., courir, marcher, jogging). Inspecter visuellement les outils, l’équipement et les machines (p. ex., pour identifier les défauts). Saisir, faire tourner et manipuler des objets de taille et de poids différents nécessitant une excellente motricité et coordination œil-main. Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se déplacer sur des surfaces en pente, inégales ou des marches glissantes. Monter et descendre les échelles. Monter et descendre les escaliers et les rampes de service. Accueillir et reconnaître tous les clients selon les normes de l’entreprise. Parler aux autres en utilisant un langage clair, approprié et professionnel et répondre au téléphone en utilisant l’étiquette appropriée. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.<br><br>Expérience de travail connexe:Aucune expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Qualifications Requises<br><br>Permis ou certification:Certification en RCR<br><br>Certification en premiers secours<br><br>Équipement de sport<br><br>Toute certification ou formation requise par les agences locales et d’État.<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
Additional Information<br><br>Job Number 26118036<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Recreation Equipment<br><br>Any certification or training required by local and state agencies.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<p>As the Head of Engineering, you are an important member of the country management team, representing your function and collaborating closely with all departments and stakeholders to ensure successful implementation of the country strategy. You will be fully accountable for all topics related to Engineering and Product Management. You develop and manage your team ensuring that they are given the resources and opportunities they need to succeed. You enable them to provide the most suitable formwork designs for the challenging projects of our clients and to collaborate successfully within their team, with other departments and external parties. If you are passionate about formwork and keen to develop your career as part of a high-performing team we are looking forward to hearing from you.</p><p><strong>Engineering Leadership & Strategy</strong></p><ul><li>Lead and manage the Engineering department, including workforce planning, structure, and performance management</li><li>Define and drive engineering strategies aligned with country business objectives</li><li>Ensure delivery of efficient, safe, and cost-effective engineering solutions</li><li>Monitor and drive departmental KPIs (e.g. design efficiency, project execution, resource utilization)</li><li>Drive adoption of BIM for formwork design to improve efficiency, coordination, and reduce rework</li><li>Strengthening engineering capabilities in high-rise and complex projects, positioning the organization as a leading solution provider</li></ul><p><strong>Business Partnering & Commercial Support</strong></p><ul><li>Act as a key business partner to the Country Manager on strategic and operational decisions</li><li>Support project costing, technical-commercial proposals, and risk assessment</li><li>Drive engineering contributions towards improving project margins and overall business performance</li><li>Ensure engineering solutions are aligned with commercial and contractual requirements</li><li>Support execution of product strategy in alignment with regional direction and market needs</li></ul><p><strong>Project & Technical Oversight</strong></p><ul><li>Promote and enforce strong project management practices across the Engineering function</li><li>Coordinate Group Leaders and engineering activities across projects to ensure alignment, efficiency, and timely delivery</li><li>Oversee engineering execution across all projects to ensure quality, safety, and compliance</li><li>Provide technical leadership for complex projects, claims, and site challenges</li><li>Ensure optimal balance between technical feasibility, cost efficiency, and customer expectations</li><li>Ensure all structural calculations and technical designs are reviewed and approved by qualified personnel</li><li>Ensure quality assurance standards are consistently applied for local production and engineering deliverables</li><li>Ensure full technical compliance with applicable local regulations and statutory requirements</li><li>Support resolution of internal and external technical issues, including claims and change requests</li></ul><p><strong>Team Leadership & Capability Development</strong></p><ul><li>Build, lead, and develop a high-performing engineering team</li><li>Strengthening leadership capabilities among Team Leaders and senior engineers</li><li>Drive succession planning and talent development within the department</li><li>Foster a culture of accountability, feedback and performance</li><li>Act as a role model in line with our company culture, values and code of conduct</li><li>Promote a mindset of continuous improvement, encouraging adoption of new methods, products, and emerging technologies, including AI</li></ul><p><strong>Cross-Functional & Regional Collaboration</strong></p><ul><li>Work closely with Sales, Operations, and other departments as part of the Country Management Team</li><li>Collaborate closely with the Regional Engineering team to align standards, leverage best practices, and optimize synergies</li><li>Act as the key interface between country operations and regional engineering functions</li><li>Leverage regional resources to balance workload, optimize capacity, and support complex project execution</li></ul><p><strong>Governance, Standards & Safety</strong></p><ul><li>Ensure compliance with Doka Group standards, local regulations, and engineering best practices</li><li>Maintain strong focus on safety across all engineering and site-related activities</li><li>Establish and enforce engineering processes and standards</li></ul><p><strong>Financial & Operational Management</strong></p><ul><li>Manage Engineering department budget and cost control</li><li>Optimize resource allocation to improve productivity and efficiency</li><li>Support planning, forecasting, and capacity management</li><li>Ensure alignment between engineering output and business demand</li></ul><p><strong>Site Engagement & Market Awareness</strong></p><ul><li>Maintain visibility on site activities, project execution, and customer requirements</li><li>Capture site feedback to enhance engineering solutions and product application</li><li>Monitor competitor solutions and industry trends</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Professional Requirements:</p><ul><li>Degree in Civil / Structural Engineering or equivalent</li><li>Minimum 10 years of relevant experience in engineering, preferably in construction or formwork industry</li><li>Strong technical knowledge in formwork systems, construction methodologies, and project execution</li><li>Good understanding of commercial aspects, including costing, contracts and project profitability</li></ul><p>Leadership & Personal Competencies:</p><ul><li>Proven leadership experience in managing and developing teams</li><li>Strong business acumen with ability to balance technical and commercial considerations</li><li>Excellent communication and stakeholder management skills across all levels</li><li>Ability to operate effectively in a cross-functional and multinational environment</li><li>Proactive, solution-oriented, and results-driven mindset</li><li>High level of accountability, ownership, and decision-making capability</li><li>Demonstrated leadership skills, adept at managing diverse and partly remote teams and delivering results</li><li>Innovative mindset with a natural curiosity for new technologies and tools</li></ul><p>Added Advantages (Good to have, not necessary):</p><ul><li>Experience working with regional or international teams</li><li>Knowledge of Doka systems and tools (e.g. DokaCalc, AutoCAD, Revit, Time Cockpit)</li><li>Familiarity with the Formwork engineering Industry in Saudi Arabia and Middle East construction markets</li><li>Proficiency in spoken Arabic</li></ul>
JOB PURPOSE:To perform initial and long term support for Ground, Civil, Structural and Architectural work. Early Site Activities To facilitate the Contractor to carry out the site investigation studies at the initial stage of the project. To follow up day to day activity of the Site survey work including geotechnical, topographical and hydrological surveys. To oversee and coordinate early site preparation activities, including site clearing, grading, access roads, temporary facilities, laydown areas, fencing, drainage, utilities, and readiness for contractor mobilization. To liaise with different stake holders including the local Authorities to ensure smooth site work Maintain a log book for the day to day report and the performance of the contractor<br>Reporting Report back to Project Construction Manager Report any problems or issues found on site to concerned Managers Communication link between contractor and the Project Construction Team Prepare concise daily, weekly, and monthly civil site updates covering progress, manpower, equipment, constraints, safety observations, quality status, pending approvals, and key risks. Maintain a clear issues, risks, and action tracker for civil construction activities and follow up with responsible parties until closure. Supervise Construction Activities Reviewing/verifying design compliance with contract, specifications, codes, and standards Conducting design review meetings, weekly site, and monthly project coordination meetings Ensuring the EPC Contractor’s compliance with all the site HSE rules and regulations at every stage of construction Monitoring and supporting the execution of works associated with the construction and commissioning of the project within the constraints of time, cost and quality against contractual obligations. Managing handover processes from EPC Contractor to O&M Company according to contract . Managing different stake holders of the project Lead day-to-day civil site management activities, including excavation, backfilling, foundations, concrete works, underground utilities, roads, drainage, fencing, grading, and associated temporary works. Monitor site progress against approved construction schedules, look-ahead plans, method statements, inspection test plans, and approved drawings, and escalate deviations with proposed recovery actions. Coordinate closely with EPC Contractor, subcontractors, Owner’s Engineer, QA/QC, HSE, engineering, procurement, commissioning, and project controls teams to ensure site works are executed safely, efficiently, and in line with project priorities. Solve Problems Solving technical issues in compliance with local and international codes and standards Solving technical issues based on standard Engineering practice and BATFinding best technical solution satisfying EPC Contract and Owner’s technical Specification Anticipate site constraints early, including access, interfaces, material availability, design clarifications, permits, and constructability issues, and drive practical solutions before they impact critical activities. Health and Safety Responsibilities Ensuring that all the Construction activities are carried out in compliance with Best Industry practice, Owner and Offtaker’s policy of Health Safety and Environment Ensuring all the temporary construction activities, mobilization and demobilization are being carried out as per Best Industry practice, Owner and Offtaker’s policy of Health Safety and Environment Ensuring that all the Construction activities are carried out in compliance with Local and International regulations of Health Safety and Environment Conduct regular site walkdowns to verify safe work conditions, housekeeping, access control, lifting plans, excavation safety, temporary works, and compliance with approved risk assessments and method statements. Communication Coordinating the Owner’s Engineer for design review and contract management. Coordinating with EPC Contractor’s design team for timely preparation and finalization of drawings Overall performance responsibility for engineering and construction works for managing scope, cost, schedule, and contractual deliverables Coordinating legal compliance and permitting works<br>QA/QC responsibilities Ensuring that all the Construction activities are carried out in compliance with Best Industry practice, applicable local and international standards of QA/QC. Review and confirm civil inspection records, material approvals, test results, non-conformance reports, punch lists, as-built documentation, and handover dossiers are progressed in line with project requirements. Minimum Qualifications:Bachelor degree in Civil Engineering is preferred. Minimum Experience:Should have experience in Construction industry for more than 15 years Should be able to read Civil, structural and architectural drawing Should have knowledge of KSA Building code, HCIS guidelines and other KSA rules and regulations. Knowledge about Standard Engineering practices for site activities Good Communication skill in English and Arabic Solving of Civil/Structural and architectural problems Managing Civil Supervisors Foreman and EPC contractor Handling site accidents in accordance with established accident protocol.
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<div> <p> <strong>Overview</strong> </p> <p>The Director of Culinary for Rosewood AMAALA, located along Saudi Arabia s, is responsible for overseeing all culinary operations across the resort s restaurants, bars, banquets, and in-room dining. This role drives the creation of innovative, sustainable, and culturally inspired culinary experiences that align with Rosewood s ultra-luxury standards and Red Sea Global s regenerative tourism vision. The Director will lead a culinary team to deliver exceptional dining, ensuring guest satisfaction, operational efficiency, and compliance with brand and local standards in a dynamic, environmentally conscious destination.</p> <br> <p> <strong>RESPONSIBILITIES:</strong> </p> <ul> <li>Daily walk about of all kitchens to assure equipment is in proper working condition.</li> <li>Oversee the food ordering to assure that all products needed are in fact ordered to the predetermined specification.</li> <li>Daily briefing with wait staff to discuss food specials and any pertinent information relating to the daily operation of the outlets.</li> <li>Daily briefing with outlet managers and Executive Steward to assure that all daily requirements are addressed.</li> <li>Daily briefing with Executive Sous Chef, Chef De Cuisines, Sous Chefs to follow up on pending items as well any new business relating to their prospective areas.</li> <li>Daily walk about of all cold storage areas relating to food preparation to assure that food rotation is consistent with regulations and rules.</li> <li>Daily briefing with outlet managers for VIP information and booking information.</li> <li>Supervision of all the Chef De Cuisines, sous chefs and their effective cross-training.</li> <li>Reviewing all weekly function event orders with the Director of Food and Beverage and organizing the production schedules.</li> <li>The delegation of all and any directives given by the Managing Director pertinent to the safe and efficient operation of the property s F&B operation.</li> <li>Assist the Director of Food and Beverage in the development of new menus and implementation of those menus.</li> <li>Safety standards and the implementation of training guides as it relates to the safe operation of kitchen equipment.</li> <li>Observance of all health standards and the installation of health standards as it relates to food production with 95% score by health department.</li> <li>Effective management of labor costs in relation to business needs and trends.</li> <li>Control of all variable line items relating to food production budget.</li> <li>All other duties as required.</li> </ul> <p> <br> </p> <p> <strong>OSHAD RESPONSIBILITIES:</strong> </p> <ul> <li>Incorporate safety procedures into routine tasks related to Hotel Kitchen and see that they adhered to (pre job safety toolbox talks).</li> <li>Conduct daily work area inspection to identify and correct any existing unsafe condition, document and co-ordinate the safety inspection activities and findings with the Hygiene, Health & Safety Manager.</li> <li>Correct unsafe act such as horseplay or the unnecessary risks.</li> <li>Report accidents, unsafe conditions and equipment defects in to the OSH Department.</li> <li>Implement and observe the Hotel safety requirements within his scope of work.</li> <li>Conduct pre-work safety instructions to determine the most appropriate order and method of work with safety as a prime consideration.</li> <li>Directly responsible maintaining safe working conditions, practices and the safety of personnel under his supervision.</li> <li>Enforce compliance of all safety rules and regulations in the workplace.</li> <li>Conduct investigation of all accidents in his area of responsibility with the cooperation of the Hygiene, Health & Safety Manager.</li> <li>Indoctrinate new hires and transferred workers concerning the hazards of the work or task to be performed.</li> <li>Have through knowledge of safe work procedures, legislations applicable to the work being performed.</li> <li>Develop a proper and co-operative attitude toward safety among his team.</li> <li>Maintain an effective line of communication on safety matters to his team.</li> <li>Set a personal example for others to follow.</li> </ul> <p> <br> </p> <p> <strong>ACCOUNTABILITY:</strong> </p> <ul> <li>To report all OSH matters to Hygiene, Occupational Health & Safety Manager</li> <li>Is accountable for his and his worker safety.</li> </ul> <p> <br> </p> <p> <strong>REQUIREMENTS:</strong> </p> <br> <ul> <li>Bachelor s degree in culinary arts, Hospitality Management, or a related field; advanced culinary certifications are a plus.</li> <li>Minimum of 7-10 years of progressive experience in culinary management, with at least 4 years in a leadership role within a luxury hotel or resort.</li> <li>Proven ability to lead diverse culinary teams, with strong interpersonal and communication skills to inspire creativity and collaboration.</li> <li>Deep knowledge of global culinary trends, sustainable cooking practices, and luxury dining, with a passion for creating memorable guest experiences.</li> <li>Experience sourcing sustainable ingredients and implementing eco-conscious culinary practices, preferably in luxury or environmentally sensitive destinations.</li> <li>Proficiency in budgeting, inventory management, and kitchen operations, with a focus on profitability and efficiency.</li> <li>Fluency in English is required; proficiency in Arabic or other languages is an advantage.</li> </ul> </div> <div> <br></div></div></div></div></div>
<h2 class="h5">Job description</h2>
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<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>TITLE: MAP Engineer</p><br><br><p><br>EMPLOYER: Airbus Americas, Inc.</p><br><br><p><br>LOCATION: Mobile, AL</p><br><br><p><br>DUTIES: Creation, validation, approval and monitoring of design and engineering corrective<br>actions / improvements and preventive measures (launch of new modifications, drawing<br>updates, design query notes) to resolve engineering related non-conformities. Creation,<br>approval, and authorization (release) of technical solutions including justification reports<br>for repairs, rework or troubleshooting instructions. Represent the Chief Engineering and<br>the design offices of AIRBUS (by delegation) as well as design to build suppliers. Act as an<br>interface between the A320 Family Chief Engineer, Design office and the Manufacturing<br>and Quality assurance. Provide engineering support to the FAL US during the complete<br>manufacturing process from the delivery of the sections, FAL and flight Line activities, up<br>to the aircraft ferry flight in all relevant engineering items including engineering<br>presentations in front of the customer. Creation, approval and authorization of<br>temporary aircraft definitions (special instructions) in line with the airworthiness<br>requirements.</p><br><br><br><p>REQUIREMENTS: Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Electrical<br>Engineering, Systems Engineering, or related field and 5 years in any job title involving<br>experience developing in design office responsibilities in an aeronautical environment.<br>Prior experience must also include: Working in electrical, mechanical and structures<br>installation design; Working in a design office (design or stress) of aircraft structures and<br>mechanical installation; Performing basic stress calculations and justifications for<br>installation purposes; Working with aeronautical materials and corrosion protection;<br>Performing repair design and basic stress analysis; Creating and managing design changes<br>and design corrective actions; Providing engineering support and leading troubleshooting<br>during structural assembly; and Utilizing aircraft configuration management rules. Up to<br>5% domestic and international travel required for training, x-site alignments, projects.</p><br><br><p><br>TO APPLY: Submit application by selecting “Apply” on this page and following prompts to attach resume</p><br><br><p>and submit.</p><br><br><p><br>JOB CODE: AA236</p><br><br><br><p>#P3M</p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Qualification & Operability <JF-EN-EJ><p>------</p><br><br>Job Posting End Date: 10.07.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay.</p><p>CORE WORK ACTIVITIES</p><p>Maintaining Front of House Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps front of house team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Maintains knowledge of room availability and rates and suggestively sells. Reviews previous night's no-shows and ensures appropriate billing. Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel. Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.</p><p>Managing Front of House Team</p><p>Supervises all areas of the Front of House. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures staff is knowledgeable about rates, packages and promotions available. Ensures all cashiering procedures comply with accounting policies and standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently. Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures. Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Supporting Human Resource Activities</p><p>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</p></section>
<p>Turn guest feedback and operational data into clear insights that help Sofitel Jabal Omar Makkah deliver thoughtful, personalised service. Support brand standards, quality assurance and continuous improvement through accurate analysis, effective system administration and practical recommendations across the guest journey. Role Description / What you will do Monitor ALICE guest requests to verify timely acknowledgement, tracking and closure against agreed service levels; highlight overdue cases and recurring gaps. Analyse response and resolution times, guest satisfaction scores and sentiment trends across ALICE, TrustYou and other relevant platforms. Review guest survey and online travel agency feedback, including Booking.com insights, to identify strengths and opportunities for improvement. Identify recurring service issues and support root cause analysis; recommend corrective and preventive actions and follow up on their effectiveness. Conduct quality audits of hotel products and services against brand standards, using approved operational checklists and LQA tools; record findings accurately. Maintain internal self-audit records in MyLQA and coordinate follow-up with the relevant departments. Develop and maintain Excel and Power BI dashboards covering guest feedback, operational performance and service efficiency. Validate reporting data for accuracy, consistency and completeness, investigating discrepancies with the relevant teams. Support administration of TrustYou, HERO and ALICE, coordinating system issues and functionality checks with IT and platform support teams. Maintain approved user access, roles and permissions in accordance with hotel governance procedures and confidentiality requirements. Train and support Heartists in the effective use of quality and guest experience systems, aligned with operational and brand standards. Monitor system adoption across departments and highlight usage gaps, training needs and opportunities to improve workflows. Maintain accurate departmental attendance and training records in SST and designated learning systems; ensure timely uploads and structured filing. Prepare the daily briefing bulletin with relevant quality updates, performance insights and priority follow-up actions. Produce monthly ALICE dashboards and TrustYou reports, including guest satisfaction survey results, online review trends and actionable recommendations. Compile monthly training reports covering on-the-job, off-the-job and online learning, in coordination with the Learning & Development team. Prepare quarterly hotel quality presentations and periodic or ad hoc reports for the Director of Quality & Guest Experience. Communicate findings clearly to department heads and support practical improvements to guest experience, service consistency and operational efficiency. Identify opportunities for process improvement, reporting automation and system enhancement, and encourage departments to use data in daily decision-making. Other Responsibilities Support pre-opening quality readiness, operational rehearsals and follow-up on identified gaps. Maintain organised documentation for Quality and Learning & Development, protect guest and Heartist information, and provide administrative support and other duties reasonably related to the role as assigned. Sustainability : Support responsible hospitality by incorporating relevant sustainability observations into quality checks and sharing improvement opportunities with the appropriate departments. Use digital reporting and audit records where practical, reduce unnecessary printing and encourage efficient use of resources in daily work.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor s degree in Hospitality Management, Business Analytics, Quality Management, Information Systems or a related field; equivalent relevant experience may be considered. Experience in hotel quality, guest experience analysis, operational reporting or a similar analytical role is preferred. Strong Excel skills and practical knowledge of Power BI, including data preparation, dashboard development and clear presentation of performance indicators. Ability to interpret guest feedback, identify sentiment trends and translate operational data into practical recommendations. Understanding of quality assurance, audit methods and root cause analysis; familiarity with LQA and luxury hospitality standards is an advantage. Familiarity with ALICE, TrustYou, MyLQA, HERO, Opera Cloud or Hudini is an advantage, with the ability to learn new systems quickly. High attention to detail and a disciplined approach to data validation, documentation, confidentiality and user access administration. Clear written and spoken English and strong presentation skills; Arabic language skills are an advantage. Strong organisation, critical thinking and problem-solving skills, with the ability to meet reporting deadlines and follow up across departments. A collaborative, service-minded approach and confidence in supporting and training colleagues; luxury hotel or pre-opening experience is an advantage.</p>
The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous
Public Sector IT Proposal Manager<br><br>Role Snapshot<br><br>Project Status: ???? Green - Open - Apply by December 31, 2026<br><br>Posting Date: August 10, 2026<br><br>Deadline for Submission: Apply as soon as possible before December 31, 2026<br><br>Rate: Estimated $65 - $139/hr based on role, experience, and final project requirements<br><br>Client / Source: Saudi Data & AI Authority (SDAIA)<br><br>Department: Proposal Management<br><br>Reports To: Director of Consulting Services<br><br>Location: On-site/Hybrid / Riyadh, Saudi Arabia<br><br>Travel: As required by project scope<br><br>Type: Contract / Project-Based Opportunity<br><br>About Funto Network<br><br>At Funto Network, we connect experienced consultants with Upcoming project opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.<br><br>The Opportunity<br><br>Funto Network is seeking a Public Sector IT Proposal Manager for upcoming project opportunity: Saudi SDAIA IT and AI Competitions Source Intake.<br><br>SDAIA competitions and purchases source-intake for data, AI, technology, and digital government opportunities routed through Etimad.<br><br>Core Responsibilities<br><br>Role coverage: SDAIA competitions and purchases source-intake for data, AI, technology, and digital government opportunities routed through Etimad. Tooling: Use role-appropriate tools such as Excel or Google Sheets, Power BI or Tableau, Share Point, evidence-tracking dashboards, and role-appropriate data-collection tools. Build proposal schedule, task ownership, document checklist, compliance matrix, and final review gate. Coordinate consultant evidence, resume requests, writing assignments, pricing inputs, and portal upload readiness. Leave final submission, attestations, certifications, and legal confirmations for owner approval. Review the role scope, project background, supporting materials, deadline, and client requirements that relate to your assigned work. Provide only the role-specific materials requested by Funto Network, such as your resume, cover letter, work samples, technical notes, estimates, or availability. Coordinate with Funto Network on your assigned consultant role and related technical work only. Communicate clearly with technical and non-technical stakeholders as needed. Support quality control, status updates, and readiness for your assigned portion of the work.<br><br><br>What You Bring<br><br>Relevant experience for this project-based role. Strong written communication, documentation, and stakeholder coordination skills. Ability to work against project deadlines and client requirements. Experience supporting public-sector, enterprise, or consulting projects is preferred. Attention to detail and ability to provide complete role-specific application materials.<br><br><br>Earnings, Payments, and Tax Records<br><br>Consultants will be able to track project earnings, payment status, and tax records inside the Funto Network mobile app.<br><br>Approved payments for this project opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app.<br><br>The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.<br><br>How to Apply<br><br>Apply to this consultant role with your resume, cover letter, and supporting documents that show your experience for this specific role.<br><br>If selected, Funto Network may ask you for your assigned part only, such as role-specific technical notes, work samples, estimates, availability, or other supporting materials connected to your consultant role.<br><br>Funto Network handles the client-facing proposal package and any final source-portal submission separately.<br><br>Once you complete AI vetting and are approved, you will log in to the Funto Network mobile app to track relevant opportunities, application status, contracts, earnings, payments, withdrawals, and related records.<br><br>RFP Status & Award Report<br><br>View RFP Status & Award Report<br><br>Hiring process: https://funtonetwork.com/hiring-process-at-funtonetwork<br><br>Funto Network app: https://apps.apple.com/us/app/funtonetwork/id6775139543<br><br>Optional Self-Interview<br><br>If you applied for Public Sector IT Proposal Manager - Saudi Data & AI Authority (SDAIA), you may request an optional paid Funto Network self-interview instead of waiting for a procurement award or client interview timeline to become available.<br><br>Request a Self-Interview for This Role<br><br>The one-time $50 fee covers self-interview setup and administration. This optional assessment does not guarantee employment, placement, client submission, a client interview, procurement selection, or a project award.<br><br>Contact<br><br>Samuel Andoh | Account Manager<br><br>Email: samuel.andoh@funtonetwork.com<br><br>Website: www.funtonetwork.com<br><br>Funto Network is an equal opportunity platform.
The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous
<h3 >About Qiddiya and the Role</h3>
<p >Qiddiya is seeking a <strong >Manager F&B & Retail Systems Design</strong> to join its team in Riyadh, Saudi Arabia. This full-time role is central to developing and enhancing business solutions for the Food & Beverage and Retail sectors within the organization. The position requires 5-10 years of relevant experience.</p> <h3 >Role Purpose</h3>
<p >The Manager F&B & Retail Systems Design leads the functional design and continuous improvement of business solutions supporting Food & Beverage and Retail operations. This position focuses on defining end-to-end business processes, solution designs, and system interactions across operational, financial, customer engagement, and data platforms. The role serves as the functional owner for cross-system business processes, ensuring seamless integration of F&B and Retail applications with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead the functional design and delivery of business solutions for Food & Beverage and Retail operations.</li>
<li >Define end-to-end business processes across operational systems, financial platforms, customer engagement applications, and data ecosystems.</li>
<li >Collaborate with IT Business Relations, business stakeholders, vendors, and the Master System Integrator (MSI) to translate business requirements into scalable solution designs.</li>
<li >Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners.</li>
<li >Ensure alignment of F&B and Retail solutions with enterprise platforms including SAP Finance and Revenue Management, SAP Material Control and Inventory Management, Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications, and Unified Data Platform and Analytics Solutions.</li>
<li >Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms.</li>
<li >Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements.</li>
<li >Drive continuous process improvements by leveraging technology capabilities and industry best practices.</li>
<li >Support application selection, tender evaluations, vendor assessments, and solution architecture discussions.</li>
<li >Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners.</li>
<li >Act as a functional escalation point for complex business process and cross-system issues.</li>
<li >Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues.</li>
<li >Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency.</li>
<li >Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows.</li>
<li >Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities.</li>
<li >Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts.</li>
<li >Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards.</li>
</ul> <h3 >Collaboration and Leadership</h3>
<ul >
<li >Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams.</li>
<li >Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives.</li>
<li >Mentor and support team members, including Assistant Managers and functional specialists.</li>
<li >Promote collaboration across application teams, enterprise platform teams, and delivery partners.</li>
<li >Support strategic planning activities related to the F&B and Retail technology roadmap.</li>
</ul> <h3 >Required Experience and Skills</h3>
<ul >
<li >5-10 years of experience in systems design, business solutions, or a related field, specifically within Food & Beverage and Retail domains.</li>
<li >Demonstrated ability to lead functional design and delivery of complex business solutions.</li>
<li >Proficiency in defining end-to-end business processes and translating requirements into scalable solution designs.</li>
<li >Experience with enterprise platforms such as SAP (Finance, Revenue Management, Material Control, Inventory Management), Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions.</li>
<li >Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve cross-system issues.</li>
<li >Excellent communication and stakeholder management skills, capable of liaising with business users, IT teams, and external vendors.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role involves working closely with various internal departments and external partners to achieve integrated system solutions.</p>
<p>Job Description Overview This is a senior-level Quality Assurance and Quality Control (QA/QC) position responsible for overseeing quality management systems, contract compliance, inspections, testing activities, and adherence to international construction standards across high-rise residential, commercial, mixed-use, hospitality, and building infrastructure projects. The role requires strong technical expertise in building construction, leadership in quality systems implementation, and the ability to effectively coordinate with contractors, consultants, suppliers, and project stakeholders to ensure successful project delivery.</p><p>Your role Understands the requirements of construction contracts, specifications, Requests for Proposal (RFP), and Tender Documents related to building and high-rise construction projects. Prepares clear and concise quality reports, inspection reports, audit findings, non-conformance reports (NCRs), corrective action reports (CARs), and technical correspondence. Monitors QA/QC aspects of civil, structural, architectural, and MEP construction activities to ensure compliance with project specifications, approved shop drawings, codes, and standards. Reviews and evaluates contractor and subcontractor Quality Management Systems (QMS), Inspection and Test Plans (ITPs), Method Statements, and Quality Control Procedures. Conducts surveillance inspections and audits to verify compliance with project requirements, ISO standards, and approved quality procedures. Reviews material submittments, technical data sheets, samples, mock-ups, and supplier qualifications for compliance with project specifications. Ensures that incoming materials, construction works, and completed installations conform to approved standards and project requirements. Reviews and interprets drawings, specifications, BOQs, method statements, IFC drawings, technical standards, and applicable local authority regulations. Conducts and documents inspections for structural concrete works, reinforcement installation, steel structures, waterproofing, façade systems, architectural finishes, MEP installations, and fit-out works. Coordinates with consultants, contractors, testing laboratories, and suppliers to ensure timely inspections and approvals. Monitors implementation of corrective and preventive actions associated with quality deficiencies and non-conformance reports. Leads internal and external quality audits and assesses contractor compliance with project quality requirements and ISO 9001 standards. Participates in project meetings and provides updates regarding quality performance, quality issues, risks, and mitigation plans. Monitors testing activities including concrete, steel, soil, waterproofing, façade, fireproofing, and MEP systems testing. Reviews commissioning documentation and participates in pre-handover, snagging, and final acceptance inspections. Provides technical guidance and mentoring to QA/QC Engineers, Inspectors, and site teams. Assists in developing quality training programs, quality awareness initiatives, and lessons learned exercises. Maintains project quality records, inspection logs, test reports, material approvals, and audit documentation. Promotes safe work practices and adherence to company HSE requirements during quality inspection activities. Performs other duties as assigned by the QA/QC Manager or Project Director.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of QA/QC principles, quality management systems, and quality control procedures for building construction projects.</li><li>Experience implementing and maintaining ISO 9001 Quality Management Systems.</li><li>Thorough understanding of construction materials, testing requirements, inspection methodologies, and quality assurance processes.</li><li>Ability to develop, review, and implement Inspection & Test Plans (ITPs), Method Statements, and Quality Procedures.</li><li>Experience conducting quality audits and managing corrective and preventive action processes.</li><li>Knowledge of international construction codes and standards, including ASTM, ACI, BS, IEC, NFPA, and local authority requirements.</li><li>Strong understanding of structural, architectural, façade, finishing, and MEP construction activities.</li><li>Excellent analytical, problem-solving, and root cause analysis skills.</li><li>Ability to identify quality risks and implement proactive quality improvement initiatives.</li><li>Strong communication, report writing, and stakeholder management skills.</li><li>Proficiency in Microsoft Office Suite, Aconex, Procore, BIM platforms, and quality management software.</li><li>Ability to work independently in a fast-paced construction environment and manage multiple priorities.</li><li>Bachelor's Degree in Civil Engineering, Construction Engineering, or a related engineering discipline.</li><li>Minimum 12-15 years of QA/QC experience in major building construction projects, including at least 5 years on high-rise residential, commercial, mixed-use, hospitality, or tower developments.</li><li>Proven experience in quality management of reinforced concrete structures, building envelopes, interior fit-out, and MEP installations.</li><li>Experience working with leading contractors, consultants, or PMC organizations on large-scale building projects.</li><li>Certified Quality Engineer (CQE), ISO 9001 Lead Auditor, or equivalent quality certification is preferred.</li><li>Membership in recognized professional bodies is an advantage.</li><li>Experience in Middle East, GCC, or international high-rise construction projects is preferred.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Dammam, Eastern Region, Saudi Arabia<br><p><b>Job ID:</b></p><br><br>R0141249<br><p><b>Date Posted:</b></p><br><br>2026-08-12<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY LTD<br><p><b>Profession (Job Category):</b></p><br><br>Customer Service & Contact Center Operations<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><b>The opportunity</b></p><br><br><p><br><span>Warehouse Supervisor will be responsible for</span> overseeing daily warehouse operations, ensuring efficient and accurate receipt, storage, and dispatch of goods while maintaining a safe and productive work environment.</p><br><br><br><p><b>How you’ll make an impact</b></p><br><br><ul><li><p>Lead, mentor, and supervise a team of warehouse associates, including scheduling, performance management, and training.</p><br><br></li><li><p>Manage and optimize warehouse layouts and processes for improved efficiency and space utilization.</p><br><br></li><li><p>Ensure accurate inventory control through cycle counts, stock checks, and addressing discrepancies.</p><br><br></li><li><p>Oversee the loading and unloading of trucks, ensuring proper documentation and adherence to safety protocols.</p><br><br></li><li><p>Implement and enforce all company safety policies and procedures, including regular safety training and inspections.</p><br><br></li><li><p>Monitor and maintain warehouse equipment, coordinating repairs and preventative maintenance as needed.</p><br><br></li><li><p>Collaborate with logistics, procurement, and production teams to ensure smooth material flow and meet operational targets.</p><br><br></li><li><p>Responsible on the accuracy of all warehouse steps and transaction in SAP system</p><br><br></li><li><p>Prepare and analyze reports on warehouse performance, identifying areas for improvement and implementing corrective actions.</p><br><br></li><li><p>Ensure compliance with all relevant regulatory requirements and company standards.</p><br><br></li><li><p>Participate in the development and implementation of new warehouse technologies and systems.</p><br><br></li><li><p>Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p><br><br></li><li><p>Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p><br><br></li></ul><br><p><b>Your background</b></p><br><br><ul><li><p>Minimum of 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.</p><br><br></li><li><p>Proven ability to lead and motivate a team in a fast-paced environment.</p><br><br></li><li><p>Strong understanding of warehouse management systems (WMS) and inventory control principles.</p><br><br></li><li><p>Excellent organizational skills with a keen eye for detail.</p><br><br></li><li><p>Proficient in Microsoft Office Suite (Excel, Word, Outlook).</p><br><br></li><li><p>Demonstrated knowledge of safety regulations and best practices in a warehouse setting.</p><br><br></li><li><p>Ability to operate various warehouse equipment (e.g., forklifts, pallet jacks) and possess relevant certifications.</p><br><br></li><li><p>Strong communication and interpersonal skills, capable of effectively interacting with all levels of staff.</p><br><br></li><li>Diploma or equivalent required, bachelor's degree in Logistics, Supply Chain Management, or a related field preferred.</li><li><p><span>Proficiency in both spoken and written English and Arabic language is required.</span></p><br><br></li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About AstraZeneca and the Role</h3>
<p >AstraZeneca is a global, science-led biopharmaceutical company dedicated to the discovery, development, and commercialization of prescription medicines for serious diseases. AstraZeneca KSA is undergoing a significant transformation, driven by a commitment to advancing healthcare, innovation, and sustainable growth, aligning with Saudi Vision 2030. Following the acquisition of Alexion in 2021, AstraZeneca is expanding its geographical footprint in rare diseases, a high-growth therapy area with significant unmet medical need.</p> <h3 >Role Overview: Senior MSL Rare Disease</h3>
<p >We are seeking a <strong >Senior MSL Rare Disease</strong> to join our Medical Affairs team in the Western Region of KSA, covering Jeddah and Makkah. This full-time role is pivotal in channeling scientific capabilities to integrate new therapies in a rare disease setting into clinical practice, aiming to positively impact patients' lives. The position involves providing medical and scientific support to healthcare professionals, identifying and cultivating relationships with key strategic partners, conducting educational programs, and responding to customer inquiries.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide AstraZeneca with an understanding of the local medical community, clinical practice trends, HCP insights, and perceived gaps in current scientific knowledge and medical treatment.</li>
<li >Share emerging data with Healthcare Professionals (HCPs), discussing all aspects of the data in a scientific, objective, and balanced manner.</li>
<li >Identify and develop scientifically based relationships with Key External Experts (KEEs).</li>
<li >Collaborate with HCPs on scientific activities that advance disease understanding, consistent with Medical Affairs strategy and objectives, such as clinical trials, Non-Interventional Studies, and Investigator Sponsored Studies (ISSs).</li>
<li >Identify and train potential speakers for local events, and provide recommendations for advisory board participants.</li>
<li >Present scientific data to HCPs in both group and one-on-one settings, and facilitate continuing medical education events.</li>
<li >Develop or initiate scientific programs to explore unmet medical needs in priority disease areas, obtaining and sharing valuable insights.</li>
<li >Provide actionable insights that enhance the value and appropriate use of AstraZeneca products and disease management to internal stakeholders.</li>
<li >Engage in strategic planning meetings with payer customers or hospital decision-makers, ensuring scientific discussions are clearly separated from promotional or business topics.</li>
<li >Maintain expertise and knowledge of AstraZeneca products, emerging therapies, competitors, patient and treatment trends, clinical trials, and scientific activities within the Disease Area.</li>
<li >Support the Medical Manager and Marketing Team in the development of non-promotional and promotional materials and programs.</li>
<li >Act as a scientific resource for internal stakeholders, providing understanding of the local medical community, clinical practice, trends, and competitor information.</li>
<li >Provide scientific support at AstraZeneca-sponsored educational events and gather competitor knowledge that may affect company strategies.</li>
<li >Plan and execute regional medical activities during product launch processes.</li>
<li >Serve as a medical resource for sales representatives, accurately answering medical questions to support their use of approved materials and understanding of the therapeutic area.</li>
<li >Participate in, develop, and conduct therapeutic area and product trainings and periodic scientific updates for internal customers.</li>
<li >Respond to unsolicited requests for information about unapproved AstraZeneca products or uses, presenting objective, well-balanced, substantiated scientific data free of promotional messages.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Medicine, Pharmacy, or Pharmacology.</li>
<li >Minimum of 2 years’ experience in Medical Affairs.</li>
<li >At least 6 years of experience within the pharmaceutical industry.</li>
<li >Experience in Hematology, Oncology, Nephrology, Rare Diseases, and/or Critical Care is highly desirable.</li>
<li >Direct patient care experience or equivalent experience within the pharmaceutical industry is preferred.</li>
</ul> <h3 >Required Skills</h3>
<ul >
<li >Proven ability to synthesize complex scientific information and communicate effectively with healthcare professionals at a peer level.</li>
<li >Strong aptitude for learning and applying scientific concepts and knowledge.</li>
<li >Excellent presentation skills, with the ability to clearly communicate medical data and concepts.</li>
<li >Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.).</li>
<li >Strong project management skills.</li>
<li >Excellent written and verbal communication, with strong interpersonal abilities.</li>
<li >Demonstrated leadership capabilities and the ability to work independently.</li>
</ul> <h3 >Working at AstraZeneca</h3>
<p >AstraZeneca is committed to being a Great Place to Work, empowering employees to contribute to advancements in medicine, patient care, and society. The company fosters an inclusive culture that champions diversity and collaboration, with a focus on lifelong learning, growth, and development.</p>
<h3 >About AstraZeneca and the Role</h3>
<p >AstraZeneca is a global, science-led biopharmaceutical company dedicated to the discovery, development, and commercialization of prescription medicines for serious diseases. AstraZeneca KSA is undergoing a significant transformation, driven by a commitment to advancing healthcare, innovation, and sustainable growth, aligning with Saudi Vision 2030. Following the acquisition of Alexion in 2021, AstraZeneca is expanding its geographical footprint in rare diseases, a high-growth therapy area with significant unmet medical need.</p> <h3 >Role Overview: Senior MSL Rare Disease</h3>
<p >We are seeking a <strong >Senior MSL Rare Disease</strong> to join our Medical Affairs team in the Western Region of KSA, covering Jeddah and Makkah. This full-time role is pivotal in channeling scientific capabilities to integrate new therapies in a rare disease setting into clinical practice, aiming to positively impact patients' lives. The position involves providing medical and scientific support to healthcare professionals, identifying and cultivating relationships with key strategic partners, conducting educational programs, and responding to customer inquiries.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide AstraZeneca with an understanding of the local medical community, clinical practice trends, HCP insights, and perceived gaps in current scientific knowledge and medical treatment.</li>
<li >Share emerging data with Healthcare Professionals (HCPs), discussing all aspects of the data in a scientific, objective, and balanced manner.</li>
<li >Identify and develop scientifically based relationships with Key External Experts (KEEs).</li>
<li >Collaborate with HCPs on scientific activities that advance disease understanding, consistent with Medical Affairs strategy and objectives, such as clinical trials, Non-Interventional Studies, and Investigator Sponsored Studies (ISSs).</li>
<li >Identify and train potential speakers for local events, and provide recommendations for advisory board participants.</li>
<li >Present scientific data to HCPs in both group and one-on-one settings, and facilitate continuing medical education events.</li>
<li >Develop or initiate scientific programs to explore unmet medical needs in priority disease areas, obtaining and sharing valuable insights.</li>
<li >Provide actionable insights that enhance the value and appropriate use of AstraZeneca products and disease management to internal stakeholders.</li>
<li >Engage in strategic planning meetings with payer customers or hospital decision-makers, ensuring scientific discussions are clearly separated from promotional or business topics.</li>
<li >Maintain expertise and knowledge of AstraZeneca products, emerging therapies, competitors, patient and treatment trends, clinical trials, and scientific activities within the Disease Area.</li>
<li >Support the Medical Manager and Marketing Team in the development of non-promotional and promotional materials and programs.</li>
<li >Act as a scientific resource for internal stakeholders, providing understanding of the local medical community, clinical practice, trends, and competitor information.</li>
<li >Provide scientific support at AstraZeneca-sponsored educational events and gather competitor knowledge that may affect company strategies.</li>
<li >Plan and execute regional medical activities during product launch processes.</li>
<li >Serve as a medical resource for sales representatives, accurately answering medical questions to support their use of approved materials and understanding of the therapeutic area.</li>
<li >Participate in, develop, and conduct therapeutic area and product trainings and periodic scientific updates for internal customers.</li>
<li >Respond to unsolicited requests for information about unapproved AstraZeneca products or uses, presenting objective, well-balanced, substantiated scientific data free of promotional messages.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Medicine, Pharmacy, or Pharmacology.</li>
<li >Minimum of 2 years’ experience in Medical Affairs.</li>
<li >At least 6 years of experience within the pharmaceutical industry.</li>
<li >Experience in Hematology, Oncology, Nephrology, Rare Diseases, and/or Critical Care is highly desirable.</li>
<li >Direct patient care experience or equivalent experience within the pharmaceutical industry is preferred.</li>
</ul> <h3 >Required Skills</h3>
<ul >
<li >Proven ability to synthesize complex scientific information and communicate effectively with healthcare professionals at a peer level.</li>
<li >Strong aptitude for learning and applying scientific concepts and knowledge.</li>
<li >Excellent presentation skills, with the ability to clearly communicate medical data and concepts.</li>
<li >Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.).</li>
<li >Strong project management skills.</li>
<li >Excellent written and verbal communication, with strong interpersonal abilities.</li>
<li >Demonstrated leadership capabilities and the ability to work independently.</li>
</ul> <h3 >Working at AstraZeneca</h3>
<p >AstraZeneca is committed to being a Great Place to Work, empowering employees to contribute to advancements in medicine, patient care, and society. The company fosters an inclusive culture that champions diversity and collaboration, with a focus on lifelong learning, growth, and development.</p>
<p > </p>
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<td colspan="6" valign="top">
<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Specialist</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >641946</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I2</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >CEO Office</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Finance</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Financial Reporting & Control</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Planning and Budgeting</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role is to support the organization's financial planning, budgeting, forecasting, and management reporting processes by consolidating business inputs, analyzing financial performance, preparing executive reports, and providing insights that support strategic decision-making, ensuring alignment with corporate objectives, financial governance requirements, and Elm's policies and procedures</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Budget Planning & Coordination</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the annual budgeting cycle across business units and functions.</span></li>
<li ><span >Coordinate budget preparation activities and timelines with stakeholders.</span></li>
<li ><span >Review submitted budget inputs for completeness and consistency.</span></li>
<li ><span >Consolidate departmental budgets into the corporate financial plan.</span></li>
<li ><span >Assist in preparing budget presentations and supporting documentation.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Forecasting & Financial Planning</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the preparation of periodic forecasts and long-term financial plans.</span></li>
<li ><span >Maintain financial planning models and forecasting assumptions.</span></li>
<li ><span >Update forecasts based on business performance and strategic initiatives.</span></li>
<li ><span >Analyze forecast changes and assess financial implications.</span></li>
<li ><span >Contribute to continuous enhancement of planning methodologies.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Management Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Prepare monthly, quarterly, and annual management reporting packs.</span></li>
<li ><span >Develop financial summaries and dashboards for business stakeholders.</span></li>
<li ><span >Ensure timely and accurate reporting of financial results.</span></li>
<li ><span >Support preparation of executive and board-level reporting materials.</span></li>
<li ><span >Maintain reporting templates and reporting standards.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Financial Analysis & Variance Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Perform budget versus actual analysis and identify key drivers of variances.</span></li>
<li ><span >Prepare analytical commentary and recommendations for management.</span></li>
<li ><span >Monitor financial performance indicators and trends.</span></li>
<li ><span >Support performance reviews through detailed financial analysis.</span></li>
<li ><span >Highlight risks and opportunities affecting financial outcomes.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Business Performance Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor departmental and organizational performance against approved plans.</span></li>
<li ><span >Track achievement of financial targets and strategic objectives.</span></li>
<li ><span >Support analysis of costs, revenues, and profitability indicators.</span></li>
<li ><span >Assist stakeholders in understanding financial performance implications.</span></li>
<li ><span >Identify areas requiring corrective action or optimization.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Financial Planning Systems & Data Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Maintain planning and reporting datasets and financial models.</span></li>
<li ><span >Ensure integrity, consistency, and accuracy of planning information.</span></li>
<li ><span >Support automation and enhancement of reporting processes.</span></li>
<li ><span >Assist in data validation and reconciliation activities.</span></li>
<li ><span >Coordinate with finance and business teams to resolve data issues.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Stakeholder Engagement & Business Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with business units to gather planning assumptions and financial inputs.</span></li>
<li ><span >Provide guidance on budgeting and forecasting requirements.</span></li>
<li ><span >Support discussions related to financial performance and planning outcomes.</span></li>
<li ><span >Respond to ad-hoc financial analysis requests from stakeholders.</span></li>
<li ><span >Build effective working relationships across departments.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Financial Governance & Reporting Compliance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Ensure planning and reporting activities comply with financial policies and standards.</span></li>
<li ><span >Maintain documentation supporting planning assumptions and calculations.</span></li>
<li ><span >Support audit and review requirements related to planning and reporting processes.</span></li>
<li ><span >Contribute to strengthening financial controls within reporting activities.</span></li>
<li ><span >Ensure consistency and transparency in financial information presented to management.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
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<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >2–4 years of experience in financial planning, budgeting, forecasting, management reporting, or corporate finance.</span></li>
<li ><span >Experience in financial analysis, management reporting, budgeting, and forecasting processes.</span></li>
<li ><span >Proficiency in Microsoft Excel and financial planning/reporting systems (SAP, Power BI, or similar tools).</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
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<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>