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IT Technical Support Engineer We are actively looking for a motivated IT Technical Support Engineer to join our Information Technology Team. Core Competencies:Install, maintain, diagnose, and repair PC Hardware, Printers, and other IT peripherals. Install networking equipment such as Network Cabling, Network Switches, Access Points and Network Printers etc. when required. Install, troubleshoot, and maintain all approved collaboration tools such as Microsoft Office, Adobe Reader, Win Zip/Win RAR, McAfee Virus Scan, client etc. Provide 2nd layer support related to Advanced Troubleshooting. Analyze problems and develop creative solutions by research and vendor resources. Register, prioritize and follow up all tasks using IT Service Desk application. Follow standard IT Service Desk procedures to support users within the time specified to avoid SLA violations. Follow strictly and perform preventive maintenance tasks effectively as scheduled. Perform appropriate hardware and software upgrades. Monitor, analyze and report reliability and performance issues. Participate in different project tasks as assigned. Provide occasional after-hours and weekend support. Continuous working experience with similar Hardware and Software environment. Microsoft Operating Systems. Microsoft Office Suite. Hardware Installation/Troubleshooting. Software Installation/Troubleshooting. LAN/WLAN Troubleshooting.<br>Essential Qualifications & Skills:<br>Bachelors\Diploma in Computer Sciences/Engineering or related filed.1 Year of experience in IT Technical Support. Hardware Course (A+ or equivalent). Computer Software Skills. Microsoft Certified Professional (MCP) preferred. Inter Connecting Cisco Devices (ICND) preferred.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support</li><li>Provide expert-level technical assistance across Windows, macOS, and mobile platforms.</li><li>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting & Escalation Management</li><li>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise.</li><li>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support & Optimize Office IT Infrastructure</li><li>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.</li><li>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects</li><li>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.</li><li>Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation & Knowledge Sharing</li><li>Create and refine internal documentation, SOPs, and troubleshooting guides.</li><li>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support</li><li>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams.</li><li>Ensure consistent service standards across locations.</li></ul><p>Skills & Competencies</p><ul><li>Advanced Troubleshooting</li><li>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.</li><li>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise</li><li>Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance.</li><li>Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness</li><li>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC).</li><li>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration</li><li>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.</li><li>Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation & Knowledge Sharing</li><li>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.</li><li>Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence</li><li>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.</li><li>Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy & Leadership</li><li>Operates independently with minimal supervision, managing priorities and resolving escalations.</li><li>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Education</p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience).</li><li>Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements</li><li>Strong professional IT support experience, including remote and onsite roles.</li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms.</li><li>Strong experience with MDM tools (Jamf Pro, Intune).</li><li>Familiarity with ITIL service management and compliance practices.</li><li>Experience supporting a global customer base and collaborating across time zones.</li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li><br></li><li>.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience).</li><li>Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Strong professional IT support experience, including remote and onsite roles.</li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms.</li><li>Strong experience with MDM tools (Jamf Pro, Intune).</li><li>Familiarity with ITIL service management and compliance practices.</li><li>Experience supporting a global customer base and collaborating across time zones.</li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations</li><li>Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes & User Experience</li><li>Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services.</li><li>Advocates for solutions that reduce friction and elevate satisfaction.</li><li>Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning</li><li>Provides input on infrastructure decisions, technology rollouts, and service design.</li><li>Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul><p></p></section>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث شركة قساور للمقاولات عن <strong >مهندس سلامة وصحة مهنية</strong> للانضمام إلى فريقها في منطقة الجوف، وتحديداً في مدينتي قرية العليا والقريات. يتولى شاغل هذا الدور مسؤولية إعداد وتطوير أسس وإجراءات السلامة والصحة المهنية في مواقع العمل، بالإضافة إلى تحديد الأخطار المحتملة ووضع خطط لتفاديها. هذه الوظيفة بدوام كامل وتتطلب خبرة تتراوح بين 2 إلى 5 سنوات في المجال.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<p >يتولى مهندس السلامة والصحة المهنية مجموعة من المهام الأساسية لضمان بيئة عمل آمنة ومتوافقة مع المعايير، وتشمل:</p>
<ul >
<li >إعداد وتطوير أسس وإجراءات وتعليمات السلامة والصحة المهنية، مثل سياسات السلامة وتعليمات العمل الآمن والإخلاء.</li>
<li >متابعة اعتماد هذه الإجراءات والتعليمات ومراقبة مدى التزام العاملين بها بشكل مستمر.</li>
<li >تحديد مكامن الأخطار الميكانيكية والكهربائية والكيميائية في مواقع العمل ووضع الإشارات والملصقات التحذيرية اللازمة.</li>
<li >إعداد قوائم تفصيلية ببنود وكميات ومواصفات معدات ومستلزمات السلامة والصحة المهنية.</li>
<li >متابعة توفير هذه المستلزمات والتأكد من التزام العاملين باستخدامها بشكل صحيح.</li>
<li >تطوير أساليب وإجراءات العمل الحالية ومواكبة أحدث التطورات التقنية في مجال السلامة.</li>
<li >إعداد الوثائق والتقارير المتخصصة المتعلقة بنتائج أعمال السلامة والمشروعات الهندسية ونسب تقدمها.</li>
<li >عرض وتوضيح هذه التقارير وحفظها في قاعدة البيانات المخصصة وفقاً للسياسات والإجراءات المعتمدة.</li>
</ul> <h3 >تطوير وتطبيق معايير السلامة</h3>
<p >يُعد هذا الدور محورياً في صياغة وتطبيق الأطر الوقائية، حيث يقوم المهندس بإعداد وتطوير سياسات السلامة، وتعليمات العمل الآمن، وإجراءات الإخلاء، بالإضافة إلى سجلات السلامة والفحص الطبي. يتضمن ذلك متابعة اعتماد هذه الوثائق والتعليمات، ومراقبة مدى الالتزام بها لضمان بيئة عمل خالية من المخاطر.</p> <h3 >إدارة المخاطر وتوفير المستلزمات</h3>
<p >تشمل المسؤوليات الأساسية تحديد جميع الأخطار المحتملة في مواقع العمل، سواء كانت ميكانيكية، كهربائية، أو كيميائية، ووضع الإشارات والملصقات التحذيرية المناسبة. كما يتولى المهندس إعداد قوائم تفصيلية بمعدات ومستلزمات السلامة والصحة المهنية، ومتابعة توفيرها، والتأكد من التزام العاملين باستخدامها بفعالية للحفاظ على سلامتهم.</p> <h3 >المؤهلات والخبرات المطلوبة</h3>
<p >لشغل هذا المنصب، يتطلب الأمر توفر الخبرات التالية:</p>
<ul >
<li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال السلامة والصحة المهنية، ويفضل أن تكون في قطاع المقاولات.</li>
</ul> <h3 >معلومات إضافية</h3>
<p >هذه الوظيفة بدوام كامل في شركة قساور للمقاولات بمنطقة الجوف (قرية العليا، القريات). لم يتم الإفصاح عن الراتب لهذه الفرصة الوظيفية.</p></div>
<h3 >About the Opportunity</h3>
<p >Eram Talent is seeking a <strong >Maintenance Engineer Systems</strong> to support a leading organization in <strong >Jeddah, Makkah, Saudi Arabia</strong>. This <strong >full-time</strong> role is critical for maintaining and optimizing advanced automation systems, ensuring their reliability, performance, and security within a dynamic operational environment.</p> <h3 >Role Purpose</h3>
<p >The Maintenance Engineer Systems will be responsible for the continuous upkeep and enhancement of Niagara4-based Building Automation Systems (BAS) and Integrated Fire Alarm Automation Systems. This involves proactive monitoring, troubleshooting, and implementing improvements to ensure system stability and operational efficiency, contributing to the organization's infrastructure integrity.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Monitor and maintain Niagara4-based Integrated Automation Systems (IKAS) and Integrated Fire Alarm Automation Systems (IFAS).</li>
<li >Prepare daily system functionality and health reports.</li>
<li >Investigate and resolve system alarms, faults, and failures, including Root Cause Analysis (RCA).</li>
<li >Create and manage Niagara user accounts according to approved access levels.</li>
<li >Monitor system user activities and report security or access violations.</li>
<li >Manage software backups and perform restoration when required.</li>
<li >Coordinate with IT teams to resolve network and virtual machine issues.</li>
<li >Troubleshoot communication issues between Niagara and connected equipment/devices.</li>
<li >Configure Niagara machine IP addressing and server communication ports.</li>
<li >Perform system optimization, fine-tuning, and continuous improvement.</li>
<li >Develop and maintain SQL database scripts and configurations for reporting requirements.</li>
<li >Maintain related IT equipment, including servers, workstations, and JACE controllers.</li>
<li >Address security alerts raised by Operations and IT departments.</li>
<li >Support system expansion projects and ensure vendor/contractor compliance.</li>
<li >Maintain Niagara system configurations and graphics accuracy.</li>
<li >Conduct audits and inspections of automation systems.</li>
<li >Develop software solutions to improve system performance and daily operations.</li>
<li >Prepare monthly system status reports and performance/statistics dashboards.</li>
<li >Coordinate with software developers and relevant departments on automation-system requirements.</li>
<li >Manage TRIDIUM SMA agreements, including software patches, bug fixes, and version upgrades.</li>
</ul> <h3 >Required Experience and Technical Knowledge</h3>
<ul >
<li >Minimum of <strong >7 years of overall relevant experience</strong> in maintenance engineering.</li>
<li >At least <strong >3 years of experience</strong> working specifically with Niagara platform-based Building Automation Systems.</li>
<li >Proficient knowledge of Niagara4 Java and HTML5 implementation.</li>
<li >Solid understanding of Building Automation Systems (BAS) principles and operations.</li>
<li >Familiarity with security systems such as Fire Alarm Systems, Lighting Control Systems, and Power Monitoring Systems.</li>
<li >Knowledge of Energy Conservation practices.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Strong problem-solving capabilities.</li>
<li >Demonstrated Root Cause Analysis (RCA) skills.</li>
<li >Fluent in both written and spoken English.</li>
</ul> <h3 >Location and Application</h3>
<p >This full-time position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>. The salary for this role will be discussed directly with qualified candidates during the interview process.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As an IT Infrastructure Engineer, you will implement and maintain critical IT infrastructure at your home site, reporting to the IT Manager. You work closely with business teams, colleagues, and remote support teams to deliver day-to-day support and meet operational needs. You serve as an escalation point for IT Support Technicians and remote teams on technical issues.<br>You are building technical depth across networking, systems administration, and infrastructure management. You execute projects with guidance and contribute to operational excellence through hands-on troubleshooting, proactive maintenance, and documentation.<br>Key job responsibilities<br>Technical Operations & Infrastructure<br>• Implement and maintain IT infrastructure across software and hardware environments<br>• Ensure networking and computing systems remain available during production hours<br>• Maintain all IT equipment at optimum performance; meet departmental KPIs and SLAs<br>• Configure and troubleshoot networking fundamentals: routers, switches, wireless APs, structured cabling (DNS, DHCP, VLANs, TCP/IP)<br>• Liaise with global SME teams for installation and maintenance of networking/server infrastructure per Amazon standards<br>• Perform site audits to ensure adherence to Amazon IT and Health & Safety guidelines<br>Project Execution & Change Management<br>• Run site-level projects with business, fellow engineers, and remote support teams<br>• Act as single point of contact for assigned projects; keep stakeholders informed<br>• Create, review, and execute change management requests and project plans<br>• Validate and sanity-check technical execution of projects<br>Problem-Solving & Continuous Improvement<br>• Manage equipment availability through continuous improvement and cost reduction<br>• Identify root causes of operational issues and process inefficiencies<br>• Maintain and create policies, procedures, processes, and documentation<br>People Development<br>• Provide direction and support to IT Support Technicians on tickets and action items<br>• Mentor and train technicians; act as technical contact for remote support teams<br>• Support recruitment of new talent into OpsTechIT (once trained)<br>Customer Support & Collaboration<br>• Support customers across multiple buildings and remote sites<br>• Represent IT in site meetings; act as escalation point for business and support functions<br>• Manage contractor/supplier relationships; communicate technical issues and Amazon standards<br>• Purchase equipment per policies, budgets, and operational demand<br>• Contribute to paid on-call schedule for high-severity incidents<br>• Produce weekly reports covering metrics and work performed<br>Basic Qualifications:<br>• 1+ years of Windows Server technologies (AD, DFS, Print Services, SCCM)<br>• 2+ years of troubleshooting in a multi-user, high-availability environment<br>• 2+ years of PC repair, troubleshooting, deployment, and liquidation<br>• 1+ years of IT client, server, and network service delivery<br>• 2+ years of networking (DNS, DHCP, SSL, OSI Model, TCP/IP)<br>• 2+ years of corporate Windows, Mac, or Linux OS support<br>• 2+ years of supporting a corporate network environment<br>About the team<br>Operations – Fulfilment Center and Logistics. Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. <br>The Operations teams in our Fulfilment Centers are responsible for managingthe vast range of fast paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. OpsTechIT is at the heart of this process and plays a vital role to the business ability to meet the customer promise. <br>- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience<br>- 2+ years of troubleshooting in a multi-user high availability environment experience<br>- 2+ years of PC repair, troubleshooting, deployment and liquidation experience<br>- 1+ years of IT client, server, and network service delivery experience<br>- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience<br>- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience<br>- 2+ years of supporting and maintaining a corporate network environment experience<br>- High school or equivalent diploma<br>- 2+ years of computer networking experience<br>- Experience supporting video conference and teleconference equipment<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We and our Partner are delivering an end-to-end AI solution on Google Cloud Platform for an insurance client processing health claims data. A significant body of security and data-protection work is in scope, driven by the client s regulatory obligations in the Kingdom of Saudi Arabia including establishing the PDPL legal basis for AI processing of health claims data, applying column-level access controls to all PII, PHI, and SPI fields, and building an approach to PDPL compliance and NDMO data-management maturity. This is a technical role rather than a pure legal or regulatory one. We are looking for someone who understands how security and compliance requirements map to concrete solution requirements and controls, and who can document those clearly to pass governance and approval processes inside a large organization. The right person is a solutions or data architect who is equally comfortable putting pen to paper drafting the documentation, control descriptions, and assessment artefacts needed for review and approval and who can interpret the requirements correctly and advise the team and client accordingly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Solutions Architect Compliance, Security & Governance will play a critical role in the successful delivery of an enterprise AI transformation program for a leading insurance organization in Saudi Arabia. The role is responsible for designing secure, compliant, and governance-aligned solution architectures that ensure adherence to Saudi regulatory requirements while enabling AI-driven processing of sensitive healthcare data on Google Cloud Platform (GCP). Working closely with client stakeholders, solution architects, security teams, data engineers, business analysts, and delivery teams, the architect will translate regulatory, security, and governance requirements into practical technical controls, architecture standards, and implementation guidance.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role builds and runs the infrastructure our Generative AI products depend on: the pipelines that ship code, the platforms that run services and models, and the controls that keep all of it secure and reliable. AI workloads bring their own demands. GPUs, model serving, inference autoscaling, and token cost all shape the work, and you have run workloads like these before. You should be comfortable owning infrastructure as code, CI/CD, observability, and security on AWS, and ready to set the operational standards a growing team will lean on.</p><p>WHAT YOU WILL DO</p><ul><li>Write and maintain infrastructure as code so environments are reproducible, reviewable, and quick to recover.</li><li>Own CI/CD: the pipelines that build, test, scan, and deploy applications, agents, and model-serving services.</li><li>Run the container platform (EKS, ECS, or Fargate) and the deployment workflows on top of it, including GitOps where it fits</li><li>Stand up the runtime for AI workloads: GPU capacity, model serving such as vLLM, Triton, or TGI, inference autoscaling, and the gateways and caching that sit in front of the models.</li><li>Manage API gateways, networking, load balancing, DNS, and certificates so services are exposed safely and predictably.</li><li>Own secrets, identity, and least-privilege access across every environment.</li><li>Run databases in production: clustering, replication, failover, backups, and recovery.</li><li>Build monitoring into everything, including token usage and GPU utilisation, with alerting and clear service objectives.</li><li>Lead reliability and security practice: incident response, policy as code, vulnerability and container scanning, and cost discipline, which matters once GPUs are in the mix.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Eight or more years in DevOps, SRE, or infrastructure engineering overall. That includes hands-on experience supporting AI or ML workloads in production, which can be a more recent part of your backgroun.</li><li>Strong infrastructure as code with Terraform or OpenTofu, including module design and remote state. Experience Strong infrastructure as code with Terraform or OpenTofu, including module design and remote state. Experience with HCP Terraform (formerly Terraform Cloud) is a plus.</li><li>Configuration management with Ansible.</li><li>Solid AWS experience across compute, networking (VPC, subnets, security groups, load balancers, Route 53), IAM, and storage</li><li>Strong CI/CD with GitHub Actions, including reusable workflows and careful handling of credentials.</li><li>Containers and orchestration: Docker with Kubernetes (EKS preferred), Helm, and a registry such as ECR.</li><li>API gateway experience with Kong or Amazon API Gateway, including auth, rate limiting, and routing.</li><li>Database operations including clustering and high availability, with RDS or Aurora, PostgreSQL, and a cache such as Redis or ElastiCache</li><li>Secrets management with HashiCorp Vault, AWS Secrets Manager, or Parameter Store.</li><li>Observability with Prometheus, Grafana, CloudWatch, and OpenTelemetry, or close equivalents.</li><li>Comfort in Linux and scripting with Bash and Python.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The OpenShift Engineer is responsible for managing, optimizing, and automating OpenShift container platforms across hybrid cloud environments.<br> This role focuses on OpenShift installation, upgrades, and migrations while ensuring seamless integration with OpenStack, ACM, LDAP, and CI/CD pipelines.<br> The engineer will also support OpenShift Data Foundation (ODF), OpenShift Container Storage (OCS), and Oracle Kubernetes Engine (OKE).<br> Key Responsibilities OpenShift Operations & Administration • Manage, maintain, and optimize OpenShift clusters in on-prem and cloud environments.<br> • Perform OpenShift installations, upgrades, and migrations with minimal downtime.<br> • Implement and manage OpenShift Data Foundation (ODF) and OpenShift Container Storage (OCS) solutions.<br> • Troubleshoot and resolve OpenShift and Kubernetes-related issues in production and development environments.<br> • Ensure high availability, scalability, and security across OpenShift platforms.<br> Hybrid Cloud & Infrastructure Integration • Work with OpenStack and ACM (Advanced Cluster Management) to streamline multi-cluster management.<br> • Integrate OpenShift with OpenStack for scalable and efficient cloud operations.<br> • Deploy and manage Oracle Kubernetes Engine (OKE) workloads as part of hybrid cloud infrastructure.<br> Security, Identity Management & Compliance • Configure and manage LDAP integration for customer role-based access control (RBAC).<br> • Implement security best practices, including authentication, authorization, and container security policies.<br> • Monitor compliance with security policies and industry best practices for OpenShift and Kubernetes clusters.<br> CI/CD & Automation • Design and implement CI/CD pipelines to automate OpenShift deployments and application lifecycle management.<br> • Develop and maintain automation scripts for OpenShift cluster provisioning and management using Ansible, Terraform, or Helm.<br> • Collaborate with DevOps teams to optimize containerized workloads and application deployments.<br> Monitoring & Performance Optimization • Implement monitoring, logging, and alerting solutions for OpenShift clusters using Prometheus, Grafana, or similar tools.<br> • Optimize resource utilization and cluster performance to ensure cost efficiency and scalability.<br> • Perform root cause analysis and proactive troubleshooting of cluster-related incidents.<br> Collaboration & Documentation • Work closely with cloud engineers, application developers, and security teams to enhance OpenShift environments.<br> • Maintain documentation for cluster architecture, automation scripts, operational procedures, and troubleshooting guides.<br> • Provide training and guidance to internal teams on OpenShift best practices and workflows.<br> Experience: 8+ years in OpenShift operations, administration, and automation.<br> • Container Platforms: Expertise in OpenShift, Kubernetes, and OpenStack.<br> • Cloud & Storage: Experience with OpenShift Data Foundation (ODF), OpenShift Container Storage (OCS), and Oracle Kubernetes Engine (OKE).<br> • Security & Identity Management: Strong understanding of LDAP integration and RBAC in OpenShift.<br> • Automation & CI/CD: Experience with GitOps, CI/CD pipelines (Jenkins, GitHub Actions, ArgoCD), and Infrastructure as Code (Ansible, Terraform, Helm).<br> • Monitoring & Logging: Knowledge of Prometheus, Grafana, ELK stack, and OpenShift monitoring tools.<br> Preferred Certifications • Red Hat Certified Specialist in OpenShift Administration • Red Hat Certified Engineer (RHCE) • Kubernetes Certified Administrator (CKA) • OpenStack Administrator Certification</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Description § Manage Azure VMs, disks, storage accounts, and core infrastructure.<br> § Oversee WAN, networking, WAF, and Application Gateway configurations.<br> § Operate and support Azure Virtual Desktop.<br> § Monitor and troubleshoot using Network Watcher and Azure monitoring tools.<br> § Strengthen security posture with Defender for Cloud and Azure Security.<br> § Support and maintain PaaS services, including Logic Apps, App Services, Functions, and related integrations.<br> § Implement and maintain Infrastructure as Code (IaC) using Bicep or Terraform.<br> § Ensure performance, availability, and cost optimization across Azure resources.<br> § +5 yrs experience with Azure infrastructure, networking, and security.<br> § Hands-on expertise with AVD, WAF, AppGateway, and storage services.<br> § Solid experience with Logic Apps, Functions and Workbooks § Skilled in Infrastructure as Code (Bicep, Terraform) and automation tools.<br> § Strong troubleshooting and operational support abilities.<br> § Azure certifications preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Utility / Infrastructure Engineer to join our team! The Utility / Infrastructure Engineer will be responsible for the technical coordination, review, construction support, inspection, testing, and handover of infrastructure and utility systems across the project. The role will ensure that utility works are delivered in accordance with approved designs, project specifications, applicable codes and standards, authority requirements, and client requirements. The position will coordinate closely with Civil, Structural, Mechanical, Electrical, Survey, BIM, Construction, Quality, HSE, Planning, Contractors, Utility Authorities, and other project stakeholders to ensure effective delivery of infrastructure and utility networks.</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Coordinate and provide technical engineering support for utility and infrastructure works across the project.</li><li>Review IFC drawings, specifications, design calculations, utility layouts, profiles, and technical documents.</li><li>Review and coordinate utility networks including: Potable water Irrigation water Fire water Stormwater drainage Foul sewer TSE / treated sewage effluent District cooling / chilled water networks Fuel systems interfaces Electrical utilities and duct banks ICT / telecommunications ducting Other underground and above-ground infrastructure systems, as applicable.</li><li>Coordinate utility interfaces with roads, pavements, buildings, structures, airfield facilities, and existing infrastructure.</li><li>Review utility routes, corridors, levels, slopes, profiles, and connection points.</li><li>Verify that utility designs consider capacity, hydraulic requirements, constructability, maintainability, and future expansion.</li><li>Review hydraulic calculations and network capacity requirements for applicable utility systems.</li><li>Review pipe sizing, pressure requirements, flow rates, gradients, invert levels, manholes, chambers, valves, and associated infrastructure.</li><li>Coordinate utility crossings and interfaces with existing and proposed infrastructure.</li><li>Identify clashes and technical interfaces between utility networks and other disciplines.</li><li>Coordinate with BIM teams to support utility clash detection and 3D coordination.</li><li>Review contractor shop drawings, material submittals, method statements, and technical submissions.</li><li>Verify proposed utility materials and equipment comply with approved specifications and project requirements.</li><li>Provide technical support to construction teams during utility installation activities.</li><li>Conduct site inspections and verify installation against approved drawings and specifications.</li><li>Monitor utility installation including excavation, bedding, pipe laying, jointing, backfilling, chambers, manholes, protection, and reinstatement.</li><li>Verify utility levels, alignment, gradients, coordinates, and dimensional requirements in coordination with the Survey team.</li><li>Coordinate with Survey Engineers regarding setting-out and as-built verification.</li><li>Review and witness utility testing activities including pressure testing, leakage testing, flushing, disinfection, CCTV inspection, flow testing, and other applicable tests.</li><li>Review testing and commissioning procedures and verify test results.</li><li>Coordinate with relevant authorities and utility service providers for connections, inspections, approvals, and technical requirements.</li><li>Support coordination with existing utility owners and stakeholders to avoid disruption to operational services.</li><li>Review and resolve RFIs, technical queries, design clarifications, and site engineering issues.</li><li>Assess proposed design changes, technical alternatives, and deviations and provide engineering recommendations.</li><li>Identify utility conflicts, constructability issues, capacity constraints, and technical risks and recommend mitigation measures.</li><li>Support preparation and review of Inspection & Test Plans (ITPs) for utility works.</li><li><br></li></ul><p><strong>What Required Skills You'll Bring:</strong></p><ul><li>Bachelor s degree in Civil Engineering, Mechanical Engineering, Utilities Engineering, or a related discipline.</li><li>5+ years of relevant experience in utilities, infrastructure, civil works, or major construction projects.</li><li>Proven experience in airport, infrastructure, roads, utilities, or large-scale development projects.</li><li>Good understanding of underground utility networks and infrastructure systems.</li><li>Experience in multidisciplinary coordination and utility interface management.</li><li>Experience working with contractors, consultants, authorities, and utility service providers.</li><li>Professional Engineering certification is preferred.</li><li>PMP or equivalent project management training is an advantage.</li><li>Relevant utility / infrastructure certifications are an advantage.</li><li>AutoCAD Civil 3D / BIM / utility coordination training is preferred.</li><li>Relevant HSE certification is an advantage.</li></ul><p>Utility Infrastructure Engineering Underground Utility Networks Water Supply Networks Fire Water Networks Irrigation Networks Sewer & Foul Drainage Stormwater Drainage TSE / Recycled Water Systems District Cooling / Chilled Water Networks Utility Corridors Utility Diversions & Relocations Utility Crossings Pipework & Chambers Hydraulic Calculations Pipe Sizing & Network Capacity Levels, Profiles & Gradients Utility Clash Detection BIM / 3D Utility Coordination Shop Drawing Review Material Submittal Review Method Statement & ITP Review Site Inspection & Construction Support Pressure & Leakage Testing Flushing & Disinfection CCTV / Drainage Inspection Survey & As-Built Verification RFI & Technical Query Management NCR & Corrective Action Management Authority / Utility Provider Coordination As-Built & Handover Documentation AutoCAD / Civil 3D / BIM Applicable AWWA / ASTM / ASME / BS / EN / NFPA Standards</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Civil Engineering, Mechanical Engineering, Utilities Engineering, or a related discipline.</li><li>5+ years of relevant experience in utilities, infrastructure, civil works, or major construction projects.</li><li>Proven experience in airport, infrastructure, roads, utilities, or large-scale development projects.</li><li>Good understanding of underground utility networks and infrastructure systems.</li><li>Experience in multidisciplinary coordination and utility interface management.</li><li>Experience working with contractors, consultants, authorities, and utility service providers.</li><li>Professional Engineering certification is preferred.</li><li>PMP or equivalent project management training is an advantage.</li><li>Relevant utility / infrastructure certifications are an advantage.</li><li>AutoCAD Civil 3D / BIM / utility coordination training is preferred.</li><li>Relevant HSE certification is an advantage.</li></ul><p>Utility Infrastructure Engineering Underground Utility Networks Water Supply Networks Fire Water Networks Irrigation Networks Sewer & Foul Drainage Stormwater Drainage TSE / Recycled Water Systems District Cooling / Chilled Water Networks Utility Corridors Utility Diversions & Relocations Utility Crossings Pipework & Chambers Hydraulic Calculations Pipe Sizing & Network Capacity Levels, Profiles & Gradients Utility Clash Detection BIM / 3D Utility Coordination Shop Drawing Review Material Submittal Review Method Statement & ITP Review Site Inspection & Construction Support Pressure & Leakage Testing Flushing & Disinfection CCTV / Drainage Inspection Survey & As-Built Verification RFI & Technical Query Management NCR & Corrective Action Management Authority / Utility Provider Coordination As-Built & Handover Documentation AutoCAD / Civil 3D / BIM Applicable AWWA / ASTM / ASME / BS / EN / NFPA Standards</p><p><strong>What Desired Skills You'll Bring:</strong></p><ul><li>Strong technical and analytical skills.</li><li>Excellent problem-solving and engineering judgment.</li><li>Strong multidisciplinary coordination and interface management skills.</li><li>Excellent communication and stakeholder management capabilities.</li><li>Strong attention to detail and commitment to engineering quality.</li><li>Proactive approach to identifying utility conflicts and project risks.</li><li>Ability to coordinate multiple utility interfaces simultaneously.</li><li>Good understanding of construction sequencing and site requirements.</li><li>Ability to work effectively with contractors, consultants, authorities, and project teams.</li><li>Strong documentation and reporting skills.</li><li>Ability to work under demanding project schedules.</li><li>Strong teamwork and collaboration skills.</li><li>Commitment to safety, quality, reliability, and technical compliance.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The IAM Senior Engineer is responsible for designing, implementing, and maintaining enterprise IAM solutions that ensure secure and seamless access to systems and data. This role involves leading technical initiatives, automating identity lifecycle processes, integrating applications, and enforcing security policies across the organization. The engineer collaborates with security, infrastructure, and application teams to ensure IAM aligns with business needs and zero‑trust security principles.</p><br>Responsibilities<p><strong>1. IAM Architecture & Engineering</strong></p><br><ul><li>Design and implement IAM architectures, including:<ul><li>Identity lifecycle management</li><li>Authentication and authorization models</li><li>Access governance and role-based access control (RBAC/ABAC)</li><li>Privileged access management (PAM)</li></ul></li><li>Implement Zero-Trust aligned identity controls.</li><li>Develop system integrations using APIs, SSO, federation (SAML, OAuth, OIDC), and SCIM provisioning.</li></ul><p><strong>2. Identity Lifecycle & Automation</strong></p><br><ul><li>Automate joiner/mover/leaver (JML) workflows.</li><li>Build custom connectors, provisioning scripts, and automation pipelines using PowerShell, Windows Script</li><li>Optimize identity data flows between HR systems, directories, and applications.</li></ul><p><strong>3. Directory & Authentication Services</strong></p><br><ul><li>Manage enterprise identity directories (e.g., Active Directory, Entra ID, LDAP).</li><li>Implement MFA, passwordless authentication, and adaptive access policies.</li><li>Troubleshoot authentication issues across protocols: Kerberos, LDAP, SAML, OAuth 2.0, OIDC.</li></ul><p><strong>4. Access Governance & Compliance</strong></p><br><ul><li>Ensure adherence to access policies and regulatory requirements (ISO 27001, SOX, HIPAA, PCI, etc.).</li><li>Support access certifications/attestations.</li><li>Develop and maintain IAM standards, patterns, and playbooks.</li><li>Conduct periodic access reviews and risk analysis.</li></ul><p><strong>5. Privileged Access Management (PAM)</strong></p><br><ul><li>Administer PAM platforms (CyberArk, BeyondTrust, Delinea, etc.).</li><li>Implement vaulting, credential rotation, session monitoring, and just‑in‑time access.</li><li>Reduce standing privileges and legacy admin accounts.</li></ul><p><strong>6. Application Integration</strong></p><br><ul><li>Onboard applications for SSO and provisioning using SAML, OAuth, and SCIM</li><li>Work with developers and product teams to implement secure, modern identity patterns.</li></ul><p><strong>7. Incident Response & Troubleshooting</strong></p><br><ul><li>Investigate and resolve IAM‑related security incidents.</li><li>Support SOC with identity‑specific detection, alerts, and forensics.</li><li>Perform root-cause analysis for identity access failures.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Senior Infrastructure & Multi-Cloud Engineer</p><p>Position: Senior Infrastructure & Multi-Cloud Engineer</p><p>Engagement Type: Remote (3-month project, with potential extension)</p><p>Client Location: Saudi Arabia (KSA)</p><p>Reporting Structure: Reports to Client's Infrastructure/Cloud Operations Lead</p><p>Role Overview</p><p>We are seeking a Senior Infrastructure & Multi-Cloud Engineer to support a remote engagement for a client in Saudi Arabia. The role covers multi-cloud infrastructure operations (GCP and AWS), DevOps practices, container orchestration (Kubernetes), and endpoint/device management via Microsoft Intune. The ideal candidate is a hands-on, operations-focused engineer comfortable owning infrastructure reliability and automation across a hybrid, multi-cloud environment.</p><p>Key Responsibilities</p><ul><li>Design, deploy, and maintain infrastructure across GCP and AWS , ensuring high availability, scalability, and cost efficiency</li><li>Manage and operate Kubernetes clusters (deployment, scaling, monitoring, troubleshooting) in production environments</li><li>Build and maintain CI/CD pipelines and DevOps automation workflows to support development and release cycles</li><li>Implement Infrastructure as Code (IaC) practices (e.g., Terraform) for provisioning and configuration management across cloud environments</li><li>Manage device and endpoint policies through Microsoft Intune , including compliance policies, configuration profiles, and application deployment</li><li>Monitor infrastructure health, performance, and security across cloud and endpoint layers; respond to incidents and perform root cause analysis</li><li>Support cloud cost optimization, resource governance, and tagging/organization standards across GCP and AWS</li><li>Collaborate with the client's internal IT, security, and DevOps teams to align infrastructure operations with broader organizational policies</li><li>Maintain documentation for infrastructure architecture, runbooks, and operational procedures</li><li>Participate in on-call/operational support rotations as required by the client (clarify with client if applicable)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 7 years of experience in infrastructure engineering, with solid hands-on multi-cloud experience (GCP and AWS both required)</li><li>Strong DevOps background: CI/CD tooling (e.g., Jenkins, GitLab CI, GitHub Actions), scripting/automation (Python, Bash)</li><li>Proven hands-on experience managing Kubernetes in production (deployments, Helm, scaling, troubleshooting)</li><li>Practical experience with Infrastructure as Code (Terraform strongly preferred)</li><li>Hands-on experience with Microsoft Intune for endpoint/device management and compliance</li><li>Solid understanding of cloud networking, IAM, and security fundamentals across GCP and AWS</li><li>Experience with monitoring/observability tooling (e.g., Prometheus, Grafana, CloudWatch, Stackdriver)</li><li>Strong troubleshooting skills across infrastructure, application, and network layers</li><li>Ability to work independently in a remote capacity with clear, proactive communication</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Key Responsibilities</p><p>1. Fortinet Mail Gateway</p><ul><li>Monitor <b>service health, mail flow, system performance, and availability</b> of the Fortinet Mail Gateway environment.</li><li>Configure and maintain email security policies, including <b>anti-spam, anti-malware, anti-phishing, and email filtering</b>.</li><li>Investigate and resolve <b>mail delivery issues, false positives/negatives, mail queue problems, and connectivity issues</b>.</li><li>Monitor email security events and troubleshoot email-related security incidents.</li><li>Plan and execute <b>software upgrades, firmware updates, and hotfix installations</b>.</li><li>Ensure email security configurations comply with organizational security policies and applicable regulatory requirements.</li></ul><p>2. FortiSandbox</p><ul><li>Configure and maintain <b>FortiSandbox security policies, malware analysis profiles, IOC generation, quarantine actions, and notification settings</b>.</li><li>Configure file submission policies and supported file types for malware analysis.</li><li>Deploy, configure, and maintain integrations between <b>FortiSandbox and Fortinet Mail Gateway</b>.</li><li>Monitor malware analysis activities and investigate suspicious or malicious files.</li><li>Plan and execute <b>firmware upgrades, hotfix installations, and signature updates</b>.</li><li>Ensure FortiSandbox configurations comply with organizational security policies and regulatory requirements.</li></ul><p>3. Fortinet WAF</p><ul><li>Configure and maintain <b>Fortinet WAF policies, virtual servers, protected applications, and security profiles</b>.</li><li>Configure and manage <b>SSL/TLS inspection and certificate management</b>.</li><li>Perform onboarding of new <b>web applications and APIs</b> into the Fortinet WAF platform.</li><li>Validate application functionality following WAF policy implementation and changes.</li><li>Monitor WAF logs, alerts, and security events to identify <b>malicious activities, vulnerabilities, and web-based attacks</b>.</li><li>Investigate and troubleshoot WAF-related incidents and policy issues.</li><li>Optimize WAF policies to maintain an appropriate balance between security and application availability.</li></ul><p>4. Firewall Policy Review – FireMon</p><ul><li>Perform periodic <b>firewall policy reviews</b> across multi-vendor firewall environments using <b>FireMon</b>.</li><li>Identify and assess security risks, including:</li><li>Overly permissive rules</li><li>Any-to-Any access</li><li>Shadowed rules</li><li>Duplicate rules</li><li>Redundant objects</li><li>Unused or obsolete firewall rules</li><li>Configure <b>FireMon policy analysis, compliance policies, risk scoring, rule recertification, and reporting</b>.</li><li>Configure and maintain integrations between <b>FireMon and supported firewall vendors</b>.</li><li>Analyze firewall policy posture and recommend <b>rule optimization and risk remediation</b>.</li><li>Generate and analyze <b>operational, compliance, and executive-level reports</b> covering policy violations, rule optimization, security risks, and overall firewall risk exposure.</li></ul><p>Required Technical Skills</p><ul><li>Strong hands-on experience with <b>Fortinet security solutions</b>.</li><li>Experience with <b>Fortinet Mail Gateway / FortiMail</b>.</li><li>Experience with <b>FortiSandbox</b> and malware analysis.</li><li>Experience with <b>Fortinet WAF / FortiWeb</b>.</li><li>Strong understanding of <b>firewall policies, rule bases, network security, and access controls</b>.</li><li>Hands-on experience with <b>FireMon</b> for firewall policy analysis and review.</li><li>Knowledge of <b>SSL/TLS inspection and certificate management</b>.</li><li>Experience with security monitoring, log analysis, incident investigation, and troubleshooting.</li><li>Experience working with <b>multi-vendor firewall environments</b>.</li><li>Understanding of email security, web application security, malware detection, and threat protection.</li></ul><p>Preferred Skills</p><ul><li>Experience integrating <b>FortiMail with FortiSandbox</b>.</li><li>Experience onboarding and securing web applications/APIs through FortiWeb.</li><li>Experience with <b>Fortinet Firewall, FortiManager, and FortiAnalyzer</b>.</li><li>Knowledge of security compliance frameworks and organizational security policies.</li><li>Relevant Fortinet or network security certifications such as <b>FCF, FCA, FCP, or equivalent</b> would be an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>"WAF", "Mail GW", "Sandbox", "Firewall"</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Overview Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.</p><p>Job Overview The opening for Senior Fire & Life Safety Consultant requires a highly motivated and experienced individual with strong analytical and creative thinking skills to manage diverse projects workload across ME. This will be a client facing role and therefore a solid technical understanding along with excellent communication and organizational skills are a must. In this role, you will demonstrate experience and passion in Code Consulting, Performance Based Design, and Fire Protection System Design. This role will be based in Riyadh, Saudi Arabia.</p><p>Responsibilities Responsible for key Jensen Hughes projects in Saudi Arabia and across the Middle East region, for various Fire and Life safety projects including but not limited to performance-based design and sensitivity analysis for key infrastructure projects. Conducting code consulting, fire safety drawing reviews and reports in line with the applicable standards. Attending client project & design meetings, managing project expectations and completing the assigned tasks on schedule and within budget. Preparation and presentation of technical reports and Lead and carry out design reviews, participating in various levels of Business Development meetings and presentations with Clients assisting in development of effective business proposals and solutions. Role may involve leading a small team of fire engineers while interacting with multiple stake holders at varied levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A background in fire engineering preferably within a consultancy environment.</li><li>Experience in the following: Tunnel Fire Engineering Analysis Tunnel Ventilation Tunnel Structural Fire Resistance Tunnel Suppression Systems Tunnel Fuel Loading Controls Strategies Tunnel Communication Systems Tunnel Evacuation Strategies Tunnel Firefighter Intervention</li><li>Minimum 15 years of industry experience</li><li>Working experience in the Middle East region.</li><li>Postfgraduate qualification within Fire engineering.</li><li>Ideally working towards becoming a Chartered engineer.</li><li>The ability to undertake assignments independently.</li><li>The ability and desire to mentor and manage our young professionals.</li></ul><p>#LI-SR Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review. The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.</p><p>*Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to staffing firms or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a skilled and experienced Sewerage & Networks Engineer to join our team. The Sewerage & Networks Engineer will be responsible for supporting the design review, planning, construction supervision, and coordination of sewerage and wastewater network projects, ensuring adherence to engineering standards, safety protocols, and project timelines. The ideal candidate will possess strong technical expertise in sanitary sewer systems, utility networks, construction methodologies, and infrastructure development.
</p><p><strong>Responsibilities</strong>:
Support the planning, design review, and supervision of sewerage and wastewater network works, ensuring compliance with project requirements and approved specifications.
Review engineering drawings, shop drawings, material submittals, method statements, inspection requests, and as-built documentation.
Conduct site inspections and verify that sewerage network works are carried out in accordance with approved drawings, quality requirements, and safety standards.
Coordinate with contractors, surveyors, consultants, and utility stakeholders to resolve technical and site-related issues.
Monitor construction progress and support testing activities such as leakage tests, deflection tests, and handover inspections.
Assist in reviewing hydraulic calculations, pipe levels, gradients, manhole locations, and utility interface requirements.
Prepare technical comments, inspection notes, progress updates, and recommendations for corrective actions.
Support project close-out by reviewing as-built drawings, inspection records, and handover documentation.
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Water/Wastewater Engineering, or a related field.
Proven work experience of at least 10 years in sewerage networks, wastewater systems, utility infrastructure, or construction supervision.
Good knowledge of sanitary sewer systems, gravity and pressure networks, manholes, house connections, pumping stations, and force mains.
Proficiency in using CAD software, hydraulic modelling tools, GIS platforms, and Microsoft Office applications.
Strong analytical and problem-solving skills, with the ability to support technical reviews and resolve site issues.
Excellent communication and coordination skills with contractors, consultants, clients, and project teams.
Construction and supervision of sewerage networks, preferably fluent in Arabic and English (spoken and written).
</p><p></p></section>
<p>The Security Coordinator is responsible for coordinating and administering all security operations and processes. The role supports access control, security requests, event security coordination, and compliance with Lucid security standards and local regulations, while serving as the primary point of contact for manufacturing-related security administrative activities.</p><p>Key Responsibilities</p><ul><li>Coordinate and administer security-related requests, records, reports, policies, procedures, and documentation while ensuring accuracy, confidentiality, and compliance with company standards and regulatory requirements.</li><li>Support security systems administration by coordinating maintenance, repairs, service requests, asset inventories, and user management activities for access control, CCTV, and other security technologies.</li><li>Maintain security compliance programs by supporting audits, inspections, assessments, corrective actions, and regulatory documentation requirements.</li><li>Coordinate security procurement and vendor management activities, including purchase requisitions, contracts, quotations, service agreements, budget tracking, inventory control, and contractor performance records.</li><li>Administer security-related onboarding, offboarding, training, awareness, and communication programs while maintaining training records and compliance tracking.</li><li>Coordinate security arrangements for visitors, contractors, VIPs, executives, special events, and site activities while serving as a liaison between security personnel, business functions, and external stakeholders.</li><li>Support workforce administration by maintaining staffing records, coordinating schedules, tracking operational action items, and facilitating communication across Security Operations, SOC, Technical Security, HR, Facilities, Manufacturing, and other departments.</li><li>Develop and maintain security dashboards, KPI reports, presentations, and management metrics, providing accurate data and analysis to support operational planning, decision-making, and continuous improvement initiatives.</li><li>Perform other duties and responsibilities as assigned by management.</li></ul><p>Skills</p><ul><li>Strong attention to detail and accuracy in handling personal and access data.</li><li>Knowledge of access control systems and card management platforms.</li><li>Excellent customer service and interpersonal communication skills.</li><li>Ability to handle confidential and sensitive information responsibly.</li><li>Good organizational and administrative skills, including documentation and reporting.</li><li>Familiarity with security protocols, facility entry procedures, and incident reporting.</li><li>Basic understanding of industrial security environments and manufacturing site operations.</li><li>Ability to work with minimal day-to-day supervision.</li><li>Excellent written and verbal communication skills with a focus on professionalism and service</li><li>Strong organizational, documentation, record management, and administrative coordination skills with exceptional attention to detail and accuracy.</li><li>Excellent written and verbal communication skills, coupled with strong customer service, stakeholder engagement, and professional relationship management abilities.</li><li>Proficiency in Microsoft Office applications, reporting tools, dashboards, electronic records, and workflow management systems.</li><li>Ability to manage multiple priorities, meet deadlines, and effectively coordinate activities in a fast-paced environment.</li><li>Strong analytical, problem-solving, and decision-making capabilities with the ability to remain effective under pressure.</li><li>Knowledge of data privacy, information protection, and confidentiality requirements, with a high degree of integrity and professionalism.</li><li>Ability to work independently with minimal supervision while fostering effective teamwork and cross-functional collaboration.</li><li>Strong follow-up, multitasking, and adaptability skills to support dynamic operational and business requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma with minimum of 2 years of related experience in security administration, facility management or general administration</li><li>Proficiency in using standard MS office software (MS Office, Excel, PowerPoint, Outlook etc.).</li><li>Good written and verbal communication skills in English</li><li>Must be willing to work shift hours or flexible schedules as per plant operations.</li><li>Working knowledge of basic IT troubleshooting and support systems</li><li>Ability to work flexible hours, including on-call availability for emergencies.</li><li>Experience in a manufacturing, industrial, or automotive environment.</li></ul>
Important — please read before applying<br><br> You must currently be based in the KSA on a valid residence or employment visa. Candidates based outside the KSA will not be considered Monthly salary for this role is SAR 8,000-12,000. If your expectations are significantly above this range, please consider whether this role is right for you before applying All free-text application questions require a minimum of 2-3 sentences. Single-word or numeric answers will result in automatic disqualification<br><br>About Purple Rock IT Solutions<br><br>Purple Rock IT Solutions is an IT infrastructure, networking, and systems integration company delivering enterprise IT solutions, managed services, and large-scale event technology deployments across the UAE and Saudi Arabia. Our projects range from corporate offices and managed IT environments to international events, exhibitions, sporting venues, and temporary network deployments.<br><br>We are looking for a hands-on Network Engineer who is equally comfortable on a project site at 11pm during an event build-up as they are configuring a Forti Gate firewall for an MSP client the next morning. This is a field-heavy, deployment-focused role and is not suitable for candidates seeking purely desk-based, NOC-only, or remote positions.<br><br>You will work across two environments:<br><br> MSP clients — ongoing support, configuration, monitoring, and troubleshooting for a portfolio of corporate clients across the UAE Event & project deployments — design, deploy, operate, and decommission temporary network infrastructure for exhibitions, conferences, sporting events, and activations, often under tight timelines and high-pressure conditions<br><br>Requirements<br><br>Mandatory technical requirements<br><br>Candidates without the following will not be progressed:<br><br> Hands-on experience configuring and deploying Fortinet Forti Gate firewalls (VPN, firewall policies, NAT, SD-WAN). Please specify which models you have worked with Hands-on experience deploying and managing Ubiquiti Uni Fi wireless networks, including Uni Fi controllers, APs, and switching. Please specify your largest deployment Confirmed, documentable event or temporary network deployment experience — see application form requirement below Currently based in the KSA on a valid visa with the right to work<br><br>Network infrastructure<br><br> Configure, deploy, and maintain LAN, WAN, and wireless network infrastructure Install, configure, and troubleshoot switches, routers, firewalls, access points, and related network services Manage routing, switching, firewall, VPN, and wireless environments across MSP client sites Perform firmware upgrades, security updates, preventive maintenance, and optimisation activities<br><br>Event network support<br><br> Deploy and manage enterprise wireless and wired networks for large-scale events (500-20,000+ users), including exhibitions, sporting events, conferences, and activations Configure high-density Uni Fi or equivalent wireless deployments with proper VLAN segmentation and guest isolation Set up bonded cellular and SD-WAN uplinks using Peplink or equivalent for event connectivity and failover Monitor bandwidth utilisation and network performance during live events Provide on-site support during build-up, live operations, and de-rig — including evenings, weekends, and public holidays Troubleshoot network issues calmly and effectively under time-critical, high-visibility conditions<br><br>Troubleshooting & MSP support<br><br> Diagnose and resolve network connectivity, performance, and security issues for MSP clients Perform root cause analysis for recurring incidents and implement permanent corrective actions Support MSP clients through remote and on-site troubleshooting Participate in escalation support for critical incidents and service outages<br><br>Project delivery<br><br> Support network implementation, migration, expansion, and infrastructure upgrade projects Participate in site surveys, wireless heatmap surveys (Ekahau or equivalent), and solution deployment Work closely with project managers, technical teams, and vendors<br><br>Documentation<br><br> Create and maintain network diagrams using Microsoft Visio Document configurations, IP schemes, topology diagrams, and SOPs Prepare technical reports and change records<br><br>Requirements<br><br> 2-4 years of experience in network deployment and support Diploma or Bachelor's Degree in IT, Networking, Computer Science, or related field Strong understanding of TCP/IP, subnetting, routing, switching, VLANs, STP, DHCP, DNS, NAT, and VPN Proven ability to work independently under pressure with minimal supervision Genuine willingness to work evenings, weekends, and public holidays for event and project work Valid KSA residence or employment visa — no relocation or visa sponsorship for overseas candidates<br><br>Preferred Qualifications & Experience<br><br> Fortinet NSE / FCP certification Experience with Cisco/Meraki, Aruba, Peplink, Sophos, or Ruijie solutions Wireless heatmap survey experience using Ekahau or Net Spot Experience in MSP environments managing multiple clients simultaneously Event network deployment experience at scale (500+ users) CCNA/CCNP, Ubiquiti UEWA, or Peplink certifications are an advantage<br><br>Benefits<br><br> Exposure to high-profile events and infrastructure projects across the UAE and KSA Training and certification sponsorship (Fortinet NSE, Ubiquiti, Peplink, Ekahau) Career growth within a fast-growing systems integration and MSP company A hands-on technical environment — no bureaucracy, direct project ownership
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Bachelor s Degree in Electrical Engineering / ELV.</p><p>Proven experience in Electrical, ELV, and Cyber Security projects.</p><p>Proven experience in Water Transmission System projects.</p><p>Strong site supervision and coordination experience.</p><p>Ability to manage and coordinate work across multiple cities.</p><p>Relevant technical/professional certifications are preferred</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Electrical Engineering / ELV.</p><p>Proven experience in Electrical, ELV, and Cyber Security projects.</p><p>Proven experience in Water Transmission System projects.</p><p>Strong site supervision and coordination experience.</p><p>Ability to manage and coordinate work across multiple cities.</p><p>Relevant technical/professional certifications are preferred</p><p></p></section>
Requirements : Minimum 5 years of experience in Saudi Arabia (KSA). Strong expertise in Enterprise Networking, including LAN, WAN, WLAN, and Data Center networking. Extensive knowledge of Cybersecurity technologies and best practices (Firewalls, VPNs, NAC, IDS/IPS, Zero Trust, etc.). Hands-on experience with SD-WAN deployment, configuration, and troubleshooting. Excellent understanding of Passive Network Infrastructure, including structured cabling systems, fiber optics, racks, patch panels, and industry standards. Proven experience in Network Design, Architecture, Implementation, Migration, and Optimization. Strong knowledge of Project Planning, Task Management, Documentation, and Technical Coordination. Experience with routing and switching technologies (BGP, OSPF, EIGRP, VLANs, STP, QoS, Multicast). Hands-on experience with enterprise networking vendors such as Cisco, HPE Aruba, Juniper, Fortinet, Palo Alto, or Huawei. Knowledge of network monitoring, performance analysis, and troubleshooting tools. Experience in preparing technical proposals, BOQs, network diagrams, and as-built documentation. Ability to work independently while coordinating effectively with clients, consultants, and multidisciplinary project teams. Excellent analytical, communication, and problem-solving skills. Relevant professional certifications such as CCNP, CCIE, Fortinet NSE, Palo Alto PCNSE, Aruba, or equivalent will be considered a strong advantage.
<h3 >About the Role</h3>
<p >Jackson Green Recruitment is seeking a <strong >Principal Senior AI Research Engineer</strong> for a full-time position in Riyadh, Saudi Arabia. This is a frontier-level individual contributor role with a focus on advanced AI systems for energy. The successful candidate will join a Saudi technology and engineering company that develops advanced systems across artificial intelligence, energy, critical infrastructure, security, and industrial technology.</p> <h3 >Role Purpose and Scope</h3>
<p >This position is designed to help establish and lead the technical direction of a frontier AI research program, specifically as a Principal AI Research Engineer specializing in Energy Systems. The role is distinct from conventional machine learning engineering, operating at the intersection of advanced research, scientific computing, energy-system intelligence, and large-scale AI engineering. The company is expanding its operations with a multidisciplinary AI laboratory in Europe, bringing together advanced AI researchers, mathematicians, energy specialists, AI engineers, and software developers.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Define and lead research programs at the intersection of artificial intelligence, applied mathematics, scientific computing, and energy systems.</li>
<li >Develop novel architectures, algorithms, training strategies, and evaluation methodologies for complex energy and industrial problems.</li>
<li >Research advanced approaches including physics-informed neural networks, graph neural networks, neural operators, probabilistic modelling, representation learning, reinforcement learning, control-aware learning, and foundation models for time-series and sensor data.</li>
<li >Design scientifically rigorous experiments, benchmarks, ablation studies, and validation protocols.</li>
<li >Translate successful research into reliable prototypes and production-grade AI systems.</li>
<li >Lead and mentor AI research engineers, machine learning engineers, and supporting AI engineers.</li>
<li >Help shape long-term AI research strategy, compute strategy, and technical roadmap.</li>
</ul> <h3 >Required Experience and Skills</h3>
<p >Candidates should possess over <strong >10 years of experience</strong> in a relevant field. The role requires the ability to investigate new AI methodologies, build experimental systems, and validate them against real-world energy data. A key aspect involves leading the transition of successful research into secure, production-grade solutions deployed on private GPU infrastructure. The Principal Senior AI Research Engineer will also serve as a technical leader, mentoring team members and setting scientific and engineering standards.</p> <h3 >Technical Environment</h3>
<p >The technical stack is evolving, and the successful candidate will significantly influence its direction. Current technologies include:</p>
<ul >
<li >Programming languages and frameworks: Python, PyTorch , JAX.</li>
<li >Data science libraries: NumPy, SciPy, Pandas, Polars, scikit-learn, XGBoost, LightGBM.</li>
<li >Specialized AI tools: PyTorch Geometric or equivalent graph-learning frameworks, probabilistic programming, Bayesian modelling tools, optimization frameworks (*, Pyomo, CVXPY, OR-Tools).</li>
<li >MLOps and infrastructure: MLflow for experiment tracking, model lineage, and registry management; Kubeflow Trainer and Kubeflow Pipelines.</li>
<li >Development practices: Git, modern code-review workflows, CI/CD for AI and scientific-computing workloads, data and model versioning, automated evaluation, and regression testing.</li>
</ul>
<p >While not expected to have used every listed technology, candidates must demonstrate deep expertise in the underlying principles and the ability to rapidly evaluate and adopt appropriate tools.</p> <h3 >Work Type and Location</h3>
<p >This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of relevant experience.</p>