Curriculum Developer Jobs

Company Description Darb is a leading developer and operator of fuel and service stations across the Kingdom of Saudi Arabia, playing a key role in shaping the daily customer experience and advancing the road services sector. Officially certified and qualified by the Ministry of Energy, Darb manages and operates fuel stations and service centers in line with national standards. The company offers investors and growth partners the opportunity to join a growing network that aligns with Saudi Arabia’s Vision 2030. From the heart of the Kingdom and along its major routes, Darb aims to turn every station into a welcoming destination that provides comfort for travelers, opportunities for partners, and value for the nation. Role Description Develop and execute integrated digital marketing strategies and campaigns across multiple channels, including social media, search engines, email marketing, and content marketing. Manage social media accounts and create engaging, high-quality content in various formats, including text, graphics, and video. Utilize generative AI tools to generate ideas, produce marketing copy, create visual assets, and streamline content production while maintaining brand quality and consistency. Coordinate with external partners, vendors, content creators, and influencers to plan and execute marketing campaigns. Monitor campaign performance using analytics platforms and dashboards, prepare regular reports, and measure success against key performance indicators (KPIs). Contribute to strengthening Darb's brand identity, increasing brand awareness, and expanding its digital presence in alignment with Saudi Vision 2030. Monitor market trends, competitor activities, and emerging digital marketing practices, providing actionable insights and recommendations for continuous improvement. Qualifications Bachelor's degree in Marketing, Business Administration, or a related field. Minimum of one year of experience in digital marketing. Strong knowledge of major social media platforms, including Linked In, Instagram, Tik Tok, X, and Snapchat, with a solid understanding of platform algorithms and best practices. Proficiency in using generative AI tools for text, image, and video creation as part of the marketing workflow. Experience with marketing analytics and performance measurement tools, including Google Analytics 4 (GA4), social media analytics, Meta Ads Manager, and Linked In Campaign Manager. Proficiency in Microsoft Office applications. Excellent communication, creativity, collaboration, and time management skills.

UiPath Solution Architect: Job Summary: As a Solution Architect, you will conduct architectural evaluation, design and analysis of client Enterprise-wide systems and stimulate apt design discipline to leverage operation models into RPA solution design models. Roles & Responsibilities: • Conduct Architectural Evaluation, Design and Analysis of Client Enterprise-wide systems. • Ensure RPA Implementation Team delivers robust system solution to Client Operations. • Develop, Enhance and Maintain established service design procedure and process to assure apt and robust Solution. • Work closely with Client Enterprise Architect within Architecture Services team to assure constant compliance of Client’s strategic blueprints and architecture. • Head responsibility for ongoing suggestions and best practices for UiPath Client Implementations, Custom Solutions, Product Support, and above all the UiPath Enterprise Platform itself • Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation. • Identify customer requirements, analyse alternatives, and conduct solution recommendations related to software, platform, and network configurations. • Assist Sales and Pre-Sales team in their client conversations in order ensure maximum conversions and high-quality dialogue. • Plan, design, and execute complex UiPath Internal and Client Solution Configurations • Ensure testing assistance and guidance to Implementation Team. • Prepare and present test plan, Solution Design, technical presentations, analyst briefings plus white papers to respond to different Custom Solution deliverables. <br>Mandate/ Must Requirements:8 - 12 years of work Experience in IT Industry. 6+ Years of UiPath experience as an Architect. 2-4 years of experience in . NET Suite (C# or VB.net) is must. UiPath RPA Solution Architect Certification and Advanced Developer Certification a must. Develop workflows and custom activities using C#. Prior Work experience/POCs on Studio Pro, Document Understanding, AI Centre, Action Centre, and/or Computer vision is a big plu. Understanding of Enterprise Architecture and IT systems, Process minded, Good Presentation and communication skills are essential. Previous experience in application or implementation support domain is necessary. Fluent written and spoken English is mandatory. Basic Knowledge on UiPath Deployment Architecture and Cloud platforms Azure/AWS Previous work experience in 3rd Party Integrations with UiPath like Abby, Salesforce, Service Now and/or Share Point a plus Prior Experience on RFPs, RFQs, estimations and other similar Technical Documentation is a plus. UiPath Certified Professionals ( UCP ) preferred.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLESales Executive | MAF Life Style | Operations<br>ROLE SUMMARYThe role will be responsible for delivering an outstanding experience to all Business to Business (B2B) clients using appropriate sales techniques and product knowledge to achieve set sales targets. The role is also responsible to support deplete available stock, promote new products, and maintain accurate follow up for payment process and collection. The individual must possess Commitment, Responsibility, Competitiveness and Enthusiasm<br>ROLE PROFILEBe the ultimate champion of Customer Service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer. Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind. Keep the customer in mind through all interactions. Encourage clients to visit our stores to explore the products variety Build a loyal customer base with which there is regular interaction and a continuous source of revenue for the business. Drive enhanced sales targets thorough product knowledge, taking opportunities to up sell and cross sell. Take the lead to ensure operational standards are in line with company guidelines at all times.<br>REQUIREMENTSAchieve sales targets Excellent customer service & selling skills High School Certificate3-5 years industry experience<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Project Controls Lead | Data Centre Development30 - 40k SAR<br>Location: Riyadh or Dammam, Saudi Arabia, or Dubai, UAE<br>A leading international data centre developer is looking to appoint a Project Controls Lead to support the delivery of a rapidly expanding portfolio of mission-critical projects across the GCC. This is an excellent opportunity to join a business experiencing significant growth, working on large-scale hyperscale and critical infrastructure developments where you'll play a key role in ensuring projects are delivered on programme.<br>The Role Reporting to the VP of Project Development, you will establish and maintain project controls across multiple live developments, providing clear visibility of programme performance, project risks, milestones and reporting. You will work closely with Development, Design, Procurement, Commercial and Construction teams to ensure programmes remain realistic, achievable and aligned with project objectives.<br>Key responsibilities include:• Developing and maintaining integrated project programmes from design through to commissioning.• Reviewing contractor and consultant schedules, identifying critical path risks and opportunities.• Managing programme risks, issues, change control and mitigation plans.• Producing clear reporting for senior leadership and project stakeholders.• Supporting procurement planning, commercial reporting and project governance.• Helping develop project controls processes, templates and reporting standards across the organisation.<br>About You We're keen to speak with Project Controls professionals who have experience delivering large-scale infrastructure or mission-critical projects. You should have:• 5–8 years' experience in Project Controls, Planning or Project Management.• Experience on data centres, critical infrastructure, power, airports, hospitals, industrial or other major complex developments.• Strong understanding of planning, scheduling, risk management, critical path analysis and project reporting.• Experience using Primavera P6, MS Project and Excel (advanced P6 expertise is beneficial but not essential).• Excellent communication skills and the ability to challenge programmes constructively while working collaboratively with internal and external stakeholders. Middle East experience is advantageous but not essential.<br>What's on Offer• Opportunity to join one of the region's fastest-growing data centre developers.• Exposure to major mission-critical developments across the GCC.• Long-term career progression within a high-growth organisation.• Competitive salary and benefits package.• Flexible location across Riyadh, Dammam or Dubai.<br><br>If you're interested in discussing this opportunity confidentially, apply today or send me a direct message.

Job title: Restaurant Manager<br><br><br><br>Company Overview<br>Through its role as an investor, developer, and operator of various Entertainment offerings Kingdom-wide, SEVEN aims to be the leader of an entertainment ecosystem in Saudi Arabia, facilitating the presence of both international & local brands and unlocking the entertainment sector across Saudi Arabia with a mission to become the national entertainment champion. SEVEN seeks to enhance the quality of life of Saudi nationals and residents and meet their recreational expectations and needs with a wide number of entertainment projects that are planned to take place in the next 8 years.<br>Role Purpose<br>The Restaurant Manager is responsible for supporting the F&B Operations Manager in overseeing the daily operations, guest service, and financial performance of the restaurant. This role involves managing staff, maintaining quality and service standards, and ensuring a positive guest experience. The Restaurant Manager also assists with staff training, scheduling, inventory control, and implementing strategies to achieve operational goals.<br><br>Role Responsibilities<br>Oversee day-to-day restaurant operations, ensuring a smooth and efficient service flow. Manage shift schedules, ensure adequate staffing levels, and coordinate tasks to maintain operational efficiency. Assist in recruiting, training, and developing restaurant staff to ensure they possess the skills and knowledge to perform their roles effectively. Support the F&B Operations Manager in tracking and analyzing financial performance, including sales, expenses, and profitability. Assist with inventory control, monitoring stock levels, and managing costs to minimize waste and maximize profitability. Ensure compliance with cash handling, financial reporting, and budgetary guidelines Maintain a welcoming and professional environment for all guests, ensuring they receive high-quality service throughout their visit. Engage with guests to ensure satisfaction, addressing inquiries, concerns, or complaints promptly and professionally. Monitor guest satisfaction levels and implement strategies to improve guest loyalty and retention.<br>Role Minimum Qualification Bachelor’s degree in hospitality management, Business Administration, or a related field is preferred. Certification in Food Safety or Restaurant Management is a plus. Minimum of 3-5 years of experience in a restaurant or food & beverage management role, with a proven track record of achieving operational and financial goals. Experience in supervising and developing staff, managing restaurant operations, and delivering high-quality guest service. Ability to stand for extended periods, with no visual or auditory impediments.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day<br>JOB TITLESales Associate | Majid Al Futtaim Lifestyle | Operations<br>ROLE PROFILE:Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer. Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions. Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind. Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell. Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment. Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss. Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.<br>REQUIREMENTS:High School Certificate1-2 Years Industry Experience Good Communication Skills Excellent Customer Service<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEStore Administrative Associate | MAF Life Style | Furniture<br>ROLE SUMMARYThe role is responsible for the day-to-day operation of the cash office and provide administrative support to the store management team through a variety of tasks related to organization and communication. The individual must be proficient in identifying and resolving cash discrepancies, demonstrate in-depth knowledge of operational compliance requirements, and ensure all duties are completed accurately and delivered with high quality and in a timely manner.<br>ROLE PROFILEAssists store management in completion of weekly and monthly audit checklists. Ensure operation of office and POS equipment by completing preventive maintenance requirements; calling for repairs; maintaining Responsible for daily cash banking and balancing of all monies received on daily basis. Update DSR to be sent to finance highlighting any discrepancies. Act as custodian for the petty cash and cash float of the store. Ensure all in store equipment is working to the standards required to give the best experience to our customers. Accountable for reporting any issues related to system, standards, digital platforms, Facility management to the concern department and follow up until it is solved. Responsible for ordering office supplies, anticipating changes in requirements and ensuring that the stocks are maintained within budget.<br>REQUIREMENTSHigh School Certificate2 years retail, cash handling and secretarial experience Good Communication Skills Excellent Customer Service<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><br>JOB TITLESales Executive | MAF Life Style | Operation<br>s<br>ROLE SUMMARYThe role will be responsible for delivering an outstanding experience to all Business to Business (B2B) clients using appropriate sales techniques and product knowledge to achieve set sales targets. The role is also responsible to support deplete available stock, promote new products, and maintain accurate follow up for payment process and collection. The individual must possess Commitment, Responsibility, Competitiveness and Enthusia<br>sm<br>ROLE PROFILEBe the ultimate champion of Customer Service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer. Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind. Keep the customer in mind through all interactions. Encourage clients to visit our stores to explore the products variety Build a loyal customer base with which there is regular interaction and a continuous source of revenue for the business. Drive enhanced sales targets thorough product knowledge, taking opportunities to up sell and cross sell. Take the lead to ensure operational standards are in line with company guidelines at all tim<br>es.<br>REQUIREMENTSAchieve sales targets Excellent customer service & selling skills High School Certificate3-5 years industry experi<br>ence<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership M<br>odel.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>Position Summary</span></strong></p><br> <br> <p><span>This job is responsible for overseeing pre-university program activities, coordinating with various internal and external stakeholders, and ensuring that Academy programs are executed effectively and efficiently. The role involves full lifecycle management of the programs, from the creation of offers and student selection to academic delivery and final certification. The Job holder should be highly organized, possess excellent communication skills in Arabic and English, and be comfortable dealing with diverse teams.</span></p><br> <br> <p><strong><span>Major Responsibilities</span></strong></p><br> <br> <ul> <li><strong><span>Program Planning &amp; Creation:</span></strong><span> Participate in the creation of programs and offers, including the preparation of educational and promotional materials for students. Oversee the coordination and administration of all aspects of ongoing programs including planning, organizing, leading, and controlling program activities.</span></li> <li><strong><span>Admissions &amp; Selection:</span></strong><span> Manage the student selection and admission process to ensure high-potential candidates are enrolled in the Academy.</span></li> <li><strong><span>Academic Delivery:</span></strong><span> Manage the academic delivery of the programs and coordinate the delivery of Academy courses to customers, ensuring alignment with curriculum goals.</span></li> <li><strong><span>Presentations &amp; Communication:</span></strong><span> Deliver presentations about the program to stakeholders and potential applicants. Communicate with clients, team members, and stakeholders in Arabic and English to ensure program objectives and goals are met.</span></li> <li><strong><span>Evaluation &amp; Reporting:</span></strong><span> Monitor program performance, complete student evaluations, and issue progression reports.</span></li> <li><strong><span>Certification &amp; Data Management:</span></strong><span> Produce program certificates for successful graduates and maintain a comprehensive and up-to-date students database.</span></li> <li><strong><span>Scheduling:</span></strong><span> Develop and implement program schedules to meet deadlines.</span></li> <li><strong><span>Financial Management:</span></strong><span> Prepare and manage program budgets and financial reports.</span></li> <li><strong><span>Issue Resolution:</span></strong><span> Address program-related issues, concerns, and updates with the program manager/director in a timely manner.</span></li> <li><strong><span>Compliance:</span></strong><span> Maintain compliance with program policies and procedures.</span></li> <li><strong><span>Strategy:</span></strong><span> Develop and implement strategies to improve the efficiency and quality of the programs.</span></li> <li><strong><span>Other Duties</span></strong><span>: Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills, and abilities in the field of his/her position.</span></li> </ul> <br> <p><strong><span>Personal Requirements </span></strong></p><br> <br> <p><span>Competencies</span></p><br> <br> <ul> <li><span>Excellent organizational and multi-tasking skills.</span></li> <li><span>Strong communication and interpersonal skills.</span></li> <li><span>Ability to work independently and as part of a team.</span></li> <li><span>Proficient in Microsoft Office Suite or related software.</span></li> <li><span>Knowledge of program management and development procedures.</span></li> <li><span>Ability to manage multiple projects simultaneously with precision and attention to detail.</span></li> <li><span>Ability to analyze problems and strategize for better solutions</span></li> </ul> <br> <p><span>Experience</span></p><br> <br> <ul> <li><span>Education: Bachelor’s degree in business administration or related field; master’s degree preferred.</span></li> <li><span>Experience: 2 years of work experience in program coordination, project management, or a related field.</span></li> <li><span>Languages: Proficiency in Arabic and English languages (both verbal and written) is a must.</span></li> </ul> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<b>المسمى الوظيفي: أمين مكتبة</b><br><br><b>الهدف العام:</b> إدارة وتنظيم مصادر المعرفة في المكتبة لضمان توفير بيئة تعليمية وبحثية داعمة للطلاب وأعضاء هيئة التدريس، من خلال تقديم خدمات مكتبية متكاملة وتسهيل الوصول إلى المعلومات.<br><br><b>المهام والمسؤوليات:</b><ul><li>إدارة مصادر المكتبة وتقديم خدماتها</li><li>فهرسة وتصنيف الكتب والمراجع والمواد التعليمية وفق الأنظمة المعتمدة.</li><li>تنظيم وترتيب مصادر المعرفة داخل المكتبة لضمان سهولة الوصول إليها.</li><li>متابعة استعارة الكتب وإرجاعها وتحديث سجلات الإعارة.</li><li>مساعدة الطلاب وأعضاء هيئة التدريس في البحث عن المصادر العلمية.</li><li>تقديم الإرشاد حول استخدام الفهارس وقواعد البيانات والمصادر الرقمية.</li><li>الإشراف على قاعات المطالعة وضمان الالتزام بالأنظمة.</li></ul><br><ul><li>دعم العمليات الإدارية للمكتبة</li><li>إعداد التقارير الدورية عن حركة الإعارة وحالة الكتب.</li><li>متابعة طلبات تزويد المكتبة بالكتب والمراجع الجديدة بالتنسيق مع الإدارة.</li><li>حفظ وتنظيم الوثائق والسجلات الخاصة بالمكتبة.</li></ul><br><ul><li>دعم الأنشطة التعليمية والتواصل</li><li>التنسيق مع الأقسام الأكاديمية لتوفير المراجع المطلوبة للمقررات.</li><li>المساهمة في تنظيم الفعاليات الثقافية والمعرفية داخل المكتبة.</li><li>المشاركة في مبادرات تعزيز القراءة والبحث العلمي.</li><li>الرد على استفسارات المستفيدين وتقديم الدعم اللازم بشكل مهني.</li></ul><br><b>المؤهلات:</b><ul><li>درجة البكالوريوس في علم المكتبات والمعلومات أو إدارة المعلومات أو أي تخصص ذي صلة.</li><li>شهادات مهنية في إدارة المكتبات أو نظم المعلومات (يُفضّل).</li></ul><br><b>الخبرات:</b><ul><li>خبرة لا تقل عن سنتين في مجال المكتبات أو إدارة مصادر المعلومات.</li></ul><br><b>لماذا جامعة سليمان الراجحي؟</b> تُعدّ جامعة سليمان الراجحي بيئةً أكاديميةً متميزة وتوفّر لموظفيها فرص نمو مهني مستمر في بيئة عمل محفّزة ومنسجمة مع أهداف رؤية 2030.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Create and implement training program</span></span></p><br> <p><span><span>- Identifying training needs</span></span></p><br> <p><span><span>- Conduct performance evaluations</span></span></p><br> <p><span><span>- Build quarterly and annual training program</span></span></p><br> <p><span><span>- Evaluate employees and identify weaknesses</span></span></p><br> <p><span><span>- Implement effective and purposeful training methods</span></span></p><br> <p><span><span>- Maintain training and personnel files updated</span></span></p><br> <p><span><span>- Encourage employees for training</span></span></p><br> <p><span><span>- Organising learning and development events</span></span></p><br> <p><span><span>- Modifies programs as needed</span></span></p><br> <p><span><span>- Implement and follow up training KPIs</span></span></p><br> <p><span><span>- Conduct orientation sessions e.g. GMP.</span></span></p><br> <p><span><span>- Communicate training needs.</span></span></p><br> <p><span><span>- Prepare and approve all instructional materials</span></span></p><br> <p><span><span>- Evaluate the results of learning courses</span></span></p><br> <p><span><span>- Ensuring employees receive statutory required training</span></span></p><br> <p><span><span>- Prepare and deliver training courses</span></span></p><br> <p><span><span>- Deep knowledge and understanding of the requirement on documentation and training management.</span></span></p><br> <p><span><span>- Interpret local regulation requirements to ensure Corporate SOPs are meeting local regulation requirement.</span></span></p><br> <p><span><span>- Maintain local documentation management and training management SOPs to ensure it is meeting global as well as local business/regulation requirement.</span></span></p><br> <p><span><span>- Lead the documentation process in the corporate and act as the local documentation eQMS owner.</span></span></p><br> <p><span><span><span>- Support Continuous Improvement implementation and ensure that EHS policies and procedures are implemented during work </span></span></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Role Overview<br><br>The Senior Manager - Delivery will take full developer‑side accountability for end‑to‑end project delivery, providing clear direction to delivery partners, construction supervision consultants, contractors, and suppliers. This role will be responsible for the full delivery lifecycle of large‑scale hospitality developments comprising a portfolio of hotel developments including ultra-luxury, luxury, and mid-scale assets delivered through multiple construction contracts and ensuring delivery on time and within budget, while achieving the highest standards of quality, brand compliance, and operational readiness across all hospitality assets.<br><br>Key Responsibilities<br><br> Lead the day-to-day delivery of assigned hospitality projects, ensuring alignment with overall project objectives, development requirements, and approved execution strategies Engage and manage relationships with key stakeholders, including governmental entities, contractors, and operators Coordinate across design, engineering, construction, procurement, and operator teams to support smooth execution and timely resolution of project issues Identify risks, issues, and delays early and implement corrective actions to maintain project outcomes Support the development and implementation of delivery plans, schedules, and budgets in coordination with senior delivery leadership and stakeholders Conduct regular site visits to monitor progress, quality, and compliance with design intent and safety standards Ensure successful project close-out, commissioning, and handover to operations teams Assist in managing contractor claims and contractual issues in coordination with senior management and commercial functions Coordinate project close-out activities, including testing, commissioning, snagging, and readiness for handover to operations Support integration of pre-opening activities with operators to ensure readiness for launch, including coordination of soft opening preparations and operational requirements Prepare regular project progress reports and updates for internal stakeholders and senior delivery management<br><br>Continuously review and improve project management methodologies and processes in line with best practices.<br><br>Requirements<br><br>Bachelor's degree in Civil Engineering, Construction Management, Architecture, or a related discipline Minimum 7 years of experience in construction or project delivery, preferably with exposure to large-scale hospitality, mixed-use, or complex building projects Experience working within multidisciplinary project teams, including consultants, contractors, and client-side delivery teams. Strong understanding of construction methodologies, project controls, and quality management processes. Good communication and coordination skills, with ability to manage multiple stakeholders at project level Excellent understanding of construction methodologies, project management standards, and quality assurance processes Proficiency with project management software and tools Promote a high‑performance, collaborative delivery culture aligned with Qiddiya's values, safety commitments, and long‑term vision Provide guidance to direct reports

Job Overview<br><br>We are seeking a high-caliber Senior Business Systems Analyst to join our team in Riyadh. In this role, you will act as the critical bridge between our KSA-based clients, product leads, and offshore engineering teams. We are looking for an analytical powerhouse who excels at decomposing complex business visions into precise, technical specifications. The ideal candidate is a native Arabic speaker who understands the nuances of the Saudi market and can navigate the full Software Development Life Cycle (SDLC) with technical rigor and professional maturity.<br><br>Key Responsibilities<br><br>Requirement Engineering: Facilitate discovery sessions with stakeholders to extract, challenge, and refine business requirements into functional and technical specifications Technical Documentation: Produce high-quality, developer-ready documentation, including BRDs, SRS, and detailed User Stories with clear Acceptance Criteria (Gherkin style preferred) System & Process Modeling: Architect logical solution flows using BPMN 2.0, flowcharts, state diagrams, sequence diagrams, ERDs, and integration mappings Backlog Management: Own and maintain the product backlog in Jira or Azure Dev Ops, ensuring items are prioritized, estimated, and meet the Definition of Ready Validation & QA Support: Collaborate with QA teams to align test cases with business logic and lead User Acceptance Testing (UAT) cycles with clients Localization: Ensure system logic and user flows are culturally and linguistically optimized for the KSA market<br><br>Requirements<br><br>Qualifications<br><br>Education: Bachelor's degree in Computer Science, Software Engineering, or a related technical field.<br><br>Experience: 6+ years of experience in Business Systems Analysis, with a proven track record in Mobile & Web Product Development.<br><br>Process & Tool Proficiency:<br><br> Strong expertise in business analysis methodologies, requirement elicitation, and stakeholder management Hands-on experience with backlog and collaboration tools like Jira, Azure Dev Ops, Confluence, and MS Visio (or similar) Deep understanding of SDLC and Scrum agile frameworks<br><br>Data & Technical Skills:<br><br> Practical knowledge of databases and SQL querying Familiarity with BI reporting tools (Power BI, Tableau) to support data-driven decision-making Pega knowledge is a plus<br><br>Communication & Domain Knowledge:<br><br> Native Arabic speaker with excellent English fluency (written and spoken) Ability to present complex technical logic clearly to non-technical stakeholders Familiarity with KSA digital transformation trends and regulatory environments is a strong plus<br><br>Professional Attributes:<br><br> Strong analytical and problem-solving skills to evaluate business challenges and propose viable technical solutions Proven track record working in cross-functional teams and handling multiple projects simultaneously High attention to detail and a commitment to meeting deadlines in a fast-paced environment

Company Description Nihon Kohden is Japan’s leading manufacturer, developer, and distributor of medical electronic equipment, with subsidiaries in the USA, Europe, and Asia and distributors in nearly every country. The company exports a wide range of devices including patient monitors, electroencephalographs, electrocardiographs, defibrillators, and hematology analyzers, all recognized for quality and ease of use. Founded in 1951, Nihon Kohden is committed to advancing medical technology and improving quality of life through innovative products. Its researchers have contributed significantly to global medical and engineering knowledge, including pioneering pulse oximetry. The company also imports specialized medical equipment into Japan and supports a broad domestic network of over 650 direct sales staff across more than 100 offices.<br><br>Nihon Kohden Middle East is looking for an experienced and commercially minded Patient Monitoring Systems (PMS) Product Specialist to support the continued growth of our patient monitoring business across the region. This role combines product management, clinical education, marketing strategy, sales support, and market development. The successful candidate will work closely with our sales teams, distributors, customers, regional management, and global headquarters. Key Responsibilities Develop and implement product and marketing strategies for Patient Monitoring Systems. Deliver product, application, and clinical training to sales teams, distributors, and end users. Analyze market trends, competitor activity, sales pipelines, and business performance. Support product launches, campaigns, demonstrations, proof-of-concept activities, and customer presentations. Conduct customer visits, workshops, congress participation, and trade-show activities. Work closely with distributors to develop product champions and strengthen market knowledge. Support product registration, forecasting, strategic planning, and go-to-market activities. Maintain regular communication with Nihon Kohden headquarters regarding market trends, new products, and regional strategy. Candidate Profile3–5 years of relevant professional experience. Strong knowledge of patient monitoring systems, medical devices, clinical applications, or related healthcare technologies. Experience in product training, demonstrations, market analysis, and distributor support. Commercially focused, analytical, and confident working with customers and sales teams. Strong presentation, communication, and stakeholder-management skills. Willingness to travel across the region and participate in international industry events. Immediate availability would be an advantage.<br>This is an excellent opportunity for a motivated healthcare professional who wants to combine clinical expertise with product strategy and commercial development.<br>Interested candidates are invited to apply through Linked In with an updated CV.#Hiring #Product Specialist #Patient Monitoring #Medical Devices #Healthcare Careers #Clinical Applications #Product Management #Nihon Kohden #Middle East Jobs #Healthcare Technology

About the job<br>Domain: IT Services & Consulting Position: Microsoft Dynamics CRM development Experience: 10+ Years Location: Riyadh, Saudi Arabia Your Team You are invited to work with a top-tier organization that's been in the game for 50+ years, partnering with some of the world's biggest businesses. As India's largest multinational business group, this enterprise boast a workforce of highly skilled consultants spread across 60+ countries, at the forefront of the financial markets and data industry, delivering exceptional services in Data & Analytics, Capital Markets, and Post Trade. <br>Your Job We are seeking a skilled and motivated Dynamic CRM Developer to join our IT team. The ideal candidate will have a strong background in Microsoft Dynamics CRM support and integration with Remedy, with a proven track record of implementing and customizing CRM solutions to meet business requirements. You will play a crucial role in developing, deploying, and maintaining our CRM systems and Remedy system to ensure optimal performance and user satisfaction.<br>Responsibilities:Design, develop, and implement solutions within the Microsoft Dynamics CRM platform to support business processes and functions. Work closely with stakeholders to understand business requirements and translate them into CRM solutions. Customize and configure Dynamics CRM entities, workflows, business rules, dashboards, and forms. Integrate Dynamics CRM with other business systems and applications using APIs and web services. Perform data migration and ensure data integrity across systems. Monitor and troubleshoot CRM system issues, providing technical support as needed. Keep abreast of new CRM features and technologies, incorporating them into our solutions to enhance functionality and user experience. Document CRM development processes, configurations, and customizations.<br>Requirements:Minimum of 10 years of experience in Microsoft Dynamics CRM development. Proficient in Microsoft . NET, C#, Java Script, Remedy and HTML. Experience with CRM API, REST/ODATA, and SOAP endpoints. Knowledge of Microsoft SQL Server and database principles. Strong understanding of CRM best practices and methodologies. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and interpersonal skills, with the ability to work effectively in a team. Knowledge on Remedy and integration with CRMCertifications in Microsoft Dynamics CRM are highly desirable. Qualifications: MBA / B. Tech / Any graduation Skills: Microsoft Dynamics CRM, . NET, C#, Java Script, Remedy, HTML, CRM API, REST, ODATA, SOAP, Microsoft SQL Server You can explore new jobs at https://www.linkedin.com/company/cognitud-advisory/jobs/?view AsMember=true You can also apply for more job openings on our website by visiting this link: https://www.cognitud.com/open-jobs

We are seeking an experienced Design Lead – Landscape to support a major urban regeneration program in Riyadh. The ideal candidate will bring strong leadership in landscape design across large-scale mixed-use, public realm, and urban development projects. Candidates with GCC and/or Saudi Arabia experience will be preferred.<br>Main Duties:-Lead the landscape design scope across the urban regeneration program from concept through detailed design and delivery support. Provide technical and design leadership to landscape consultants and multidisciplinary teams to ensure alignment with program objectives, design vision, quality standards, and delivery timelines. Review and coordinate landscape design submissions, reports, presentations, drawings, specifications, and technical documentation. Ensure landscape design integrates effectively with urban planning, architecture, infrastructure, utilities, transport, public realm, and environmental requirements. Support the Client in design governance, design review processes, consultant coordination, and reporting. Drive design quality, functionality, sustainability, placemaking, and user experience across parks, streetscapes, open spaces, plazas, and other public realm elements. Coordinate with internal and external stakeholders including clients, consultants, authorities, and multidisciplinary teams. Monitor design progress, identify risks, gaps, and interface issues, and recommend corrective actions where required. Ensure compliance with the project brief, local authority requirements, applicable codes, standards, and best practices. Support value engineering, design optimization, and constructability reviews related to landscape and public realm works. Participate in design workshops, technical meetings, and stakeholder review sessions. Provide strategic input on landscape vision, urban identity, and enhancement of the public realm. Prepare design updates, review comments, progress reports, and presentation materials for senior stakeholders.<br><br>Profile/Skills:-Bachelor’s degree in Landscape Architecture, Architecture, Urban Design, or a related discipline. Minimum 15 years of relevant experience in landscape design and design leadership for major urban development, regeneration, or public realm projects. Proven experience in a Design Lead, Senior Landscape Architect, Design Manager, or similar senior role within PMO, client, developer, or consultancy environments. Strong background in leading landscape design across large-scale urban regeneration, mixed-use, city development, or public realm projects. Excellent understanding of design management processes, consultant coordination, design review, and multidisciplinary integration. Experience working on projects in the GCC and/or Saudi Arabia is preferred. Familiarity with local regulations, authority requirements, and regional design expectations is an advantage. Strong communication, presentation, stakeholder management, and leadership skills. Ability to manage multiple consultants, deadlines, and complex design interfaces within a program environment. Knowledge of sustainability, placemaking, and contemporary landscape/public realm design principles is highly desirable.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><br>JOB TITLEStore Administrative Associate | MAF Life Style | Furnitur<br>e<br>ROLE SUMMARYThe role is responsible for the day-to-day operation of the cash office and provide administrative support to the store management team through a variety of tasks related to organization and communication. The individual must be proficient in identifying and resolving cash discrepancies, demonstrate in-depth knowledge of operational compliance requirements, and ensure all duties are completed accurately and delivered with high quality and in a timely manne<br>r.<br>ROLE PROFILEAssists store management in completion of weekly and monthly audit checklists. Ensure operation of office and POS equipment by completing preventive maintenance requirements; calling for repairs; maintaining Responsible for daily cash banking and balancing of all monies received on daily basis. Update DSR to be sent to finance highlighting any discrepancies. Act as custodian for the petty cash and cash float of the store. Ensure all in store equipment is working to the standards required to give the best experience to our customers. Accountable for reporting any issues related to system, standards, digital platforms, Facility management to the concern department and follow up until it is solved. Responsible for ordering office supplies, anticipating changes in requirements and ensuring that the stocks are maintained within budg<br>et.<br>REQUIREMENTSHigh School Certificate2 years retail, cash handling and secretarial experience Good Communication Skills Excellent Customer Ser<br>vice<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership M<br>odel.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary:</strong> Our client is seeking a highly experienced Business Continuity &amp; Lead lead the development, implementation, and maintenance of all Business Continuity Plans (BCPs), ensuring compliance with contractual, operational, regulatory, and technical design requirements. The role requires cross-departmental coordination and structured data collection to ensure that Business Impact Analyses (BIAs), contingency planning, and disaster recovery strategies are aligned with operational and system design requirementsThe position acts as the initiator, maintainer, and developer of the Business Continuity framework across the organization. <strong>Key Responsibilities:</strong> Draft, structure, and maintain Business Continuity Plans in alignment with ISO 22301, regulatory governance requirements, and internal procedures. Coordinate internal departments and partner subcontractors to collect data required for: Business Impact Analyses (BIAs), Contingency assessments, Minimum resource requirements, Technological dependencies, Recovery considerations Ensure structured documentation and formal validation of all inputs. Ensure all Business Continuity Plans comply with relevant regulatory guidance and emergency management requirements. Integrate emergency roles, responsibilities, command structures, and notification protocols into continuity documentation. Support coordination with emergency authorities and security stakeholders. Lead and coordinate BIA execution across all operational and technical departments. Collect and validate operational, technical, and contractual elements impacting continuity. Support identification and validation of: Recovery Time Objective (RTO), Recovery Point Objective (RPO), Maximum Tolerable Period of Disruption (MTPD), Maximum Acceptable Outage (MAO) Ensure recovery objectives align with system design, redundancy architecture, operational needs, and contractual constraints. Define and coordinate Disaster Recovery (DR) strategies in collaboration with: Systems/IT leadership, Partner subcontractors responsible for critical systems Ensure DR strategies align with BIA targets, system architecture, redundancy logic, and operational requirements. Verify that continuity capabilities for critical operational systems (e.g., traffic control, signaling, telecom, fare collection, maintenance systems) meet technical and operational resilience requirements. Ensure alignment with national cybersecurity and emergency response standards. Participate in the design and execution of annual internal and external exercises in line with regulatory requirements. Contribute to tabletop exercises, contingency drills, and emergency simulations. Provide continuity inputs for exercise scenarios, including: Minimum operating requirements, Fallback processes, Cross-departmental coordination Ensure timely updates and improvements based on lessons learned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements:</strong> Bachelor s degree in Engineering, Risk Management, Operations, Safety, Security, or a related field. ISO 22301, Business Continuity Management (BCM), or IT/Disaster Recovery certification preferred. Minimum 5+ years experience in Business Continuity, Emergency Planning, Disaster Recovery, or operations within critical infrastructure. Experience working in regulated operational environments. Experience coordinating multiple stakeholders and subcontractors.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.</strong></span></p><br><span><strong>About the role</strong></span><p><span><strong>Noon is changing how students in Saudi learn — a remote star teacher, a physical classroom, an in-room facilitator, and a content engine that has to keep up with all of it. The Learning Team owns that engine: term plans, session design, question banks, and assessments across Qudrat, Tahsili, Nafes, the National Curriculum, and our International track. We're hiring a Learning Design Manager to run the Sciences (Biology / Chemistry) side of it.</strong></span></p><br><p><span><strong>This is a management and delivery role, not an academic one. You will not be writing lessons — your four Design Leads do that, and they're the subject-matter experts. Your job is to make sure the right content gets built, to the right standard, on time, every single term, by a team that gets better each cycle. If you've spent your career as an individual contributor designing curriculum, this isn't your role. If you've spent it getting a team of specialists to ship reliably under pressure, keep reading.</strong></span></p><br><span><strong>What you'll own</strong></span><ul><li><p><span><strong>The team. Four Design Leads covering Biology (Tahsili), Chemistry (Tahsili), Science (Middle School &amp;amp; Nafes), and Bio &amp;amp; Chem (International) — plus content creators and a QA contractor. You own their goals, their 1:1s, their feedback, their growth, and hiring for the seats that are still open.</strong></span></p><br></li><li><p><span><strong>The delivery plan. The science content roadmap end-to-end: what gets built, in what order, by whom, by when, across Grades 7–12 on both the National and International tracks. At any moment, you know what's on track, what's slipping, and what you're doing about it.</strong></span></p><br></li><li><p><span><strong>The operating cadence. Capacity planning, production planning, prioritisation calls, and unblocking. You run the rituals that keep a multi-subject, multi-grade pipeline moving without weekly firefighting.</strong></span></p><br></li><li><p><span><strong>The quality bar. Working with Learning Excellence and the Head Teachers to set design standards, review gates, and QA workflows — so quality is a repeatable process, not a heroic effort by whoever cares most.</strong></span></p><br></li><li><p><span><strong>The feedback loop. Exit Ticket, Diagnostic, End-of-Chapter, and Learning Gain data already exist. You make it actually change what gets built next term, in partnership with Data and Learning Excellence.</strong></span></p><br></li><li><p><span><strong>Cross-functional delivery. Head Teachers, Learning Excellence, Product, Engineering, Data, customer experience and School Ops all touch this pipeline. You're the person who makes those handoffs work.</strong></span></p><br></li><li><p><span><strong>Scale. Build the templates, trackers, playbooks, and review rituals that let content volume grow without headcount growing in lockstep — including our move toward AI-assisted content production.</strong></span></p><br></li></ul><span><strong>What we're looking for</strong></span><span><strong>Must have</strong></span><ul><li><p><span><strong>3–5+ years managing people (5 preferred; 3 acceptable if you're exceptional elsewhere).</strong></span></p><br></li><li><p><span><strong>Background in tech or education — ideally both. Edtech platforms, Saudi tech startups, or learning organisations that ship on a schedule.</strong></span></p><br></li><li><p><span><strong>Proven delivery in a fast-paced, ambiguous environment. Decisive, self-driven, comfortable making a call with incomplete information and owning the outcome.</strong></span></p><br></li><li><p><span><strong>Fluent Arabic and strong professional English.</strong></span></p><br></li><li><p><span><strong>Based in Riyadh.</strong></span></p><br></li></ul><span><strong>Nice to have</strong></span><ul><li><p><span><strong>Certification in instructional design or e-learning</strong></span></p><br></li><li><p><span><strong>Familiarity with Saudi national assessments — Tahsili, Qudrat, Nafes</strong></span></p><br></li><li><p><span><strong>Experience managing distributed teams, contractors, or freelance production pools</strong></span></p><br></li><li><p><span><strong>Comfort with data tooling, dashboards, and AI-assisted content workflows</strong></span></p><br></li><li><p><span><strong>Experience in international or multicultural teams</strong></span></p><br></li></ul><span><strong>Why this role</strong></span><ul><li><p><span><strong>Real scope from day one — 4 Design Leads, a contractor pool, six programs, Grades 7 through 12, both National and International tracks.</strong></span></p><br></li><li><p><span><strong>You're building the function, not inheriting it. The seat is new. The operating system for how science content gets produced at Noon is largely yours to define.</strong></span></p><br></li><li><p><span><strong>Short line to decisions — you report to the Head of Learning Operations and work directly with the Chief Learning Officer.</strong></span></p><br></li><li><p><span><strong>A real scoreboard. Learning gain, exam outcomes, and delivery reliability are measurable. You'll know whether you're winning.</strong></span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Associate – Information Technology | MAF Retail | Head Office Retail<br><strong>ROLE SUMMARY</strong><br>Associate – Information Technology is responsible for providing the highest quality service with excellent customer care in receiving, prioritizing, documenting, and actively resolving requests from our clients in a timely manner. The role holder is also responsible for talking to users on the telephone working in a busy helpdesk environment.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Provide first level support to all business units on all IT related requests</li><li>Provide hotline support during non-office hours, holidays and weekends when required</li><li>Provides support for all IT products and services, which includes answering questions and troubleshooting problems</li><li>Coordinate, test and review request for changes identified by MAF Retail staff</li><li>Update tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job</li><li>Verify that suggested solutions effectively resolve the users' problems through verbal or email follow up</li><li>Support the implementation and action plans in order to increase productivity, performance and effectiveness of the operations</li><li>Report any action that might interfere with the proper functioning of the company</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Computer Science or equivalent</li><li>0-2 years of experience in an IT Department</li><li>Business communication and presentation skills</li><li>Highly organized with strong multitasking skills</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>