Contract Representative Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Project Controls Manager will be responsible for planning, scheduling, cost control, progress monitoring, risk management, reporting, and performance measurement for a major Roads and Highways project in Riyadh. The role will ensure that project objectives are achieved through effective project controls systems, accurate forecasting, and timely reporting to the Client, Project Director, and senior management.</span><br><span>The successful candidate will lead the project controls team and work closely with clients, contractors, designers, and supervision teams to monitor project performance, identify potential risks and delays, and recommend corrective actions.</span></p><br><br>Responsibilities:<br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>Planning &amp; Scheduling</strong></span></p><br><ul><li><span>Develop, review, and maintain the master project schedule using Primavera P6.</span></li><li><span>Evaluate Contractors' baseline schedules, recovery schedules, and revised programs.</span></li><li><span>Monitor schedule performance and identify critical path activities.</span></li><li><span>Conduct schedule risk analysis and recommend mitigation measures.</span></li><li><span>Review and assess Extension of Time (EOT) submissions.</span></li></ul><p><span><strong>Project Monitoring &amp; Reporting</strong></span></p><br><ul><li><span>Establish project control procedures, KPIs, and reporting systems.</span></li><li><span>Monitor project progress against approved schedules and milestones.</span></li><li><span>Prepare weekly and monthly progress reports for Client and management.</span></li><li><span>Provide schedule variance analysis and forecasting.</span></li><li><span>Develop executive dashboards and performance reports.</span></li></ul><p><span><strong>Cost Control &amp; Forecasting</strong></span></p><br><ul><li><span>Monitor project budgets, commitments, expenditures, and forecasts.</span></li><li><span>Analyze cost trends and identify potential overruns.</span></li><li><span>Support commercial and contract teams in assessing variations and claims.</span></li><li><span>Ensure effective cost management and value engineering initiatives.</span></li></ul><p><span><strong>Risk Management</strong></span></p><br><ul><li><span>Maintain project risk register and mitigation plans.</span></li><li><span>Identify schedule, cost, and operational risks.</span></li><li><span>Coordinate risk review workshops with project stakeholders.</span></li><li><span>Monitor implementation of risk mitigation measures.</span></li></ul><p><span><strong>Claims &amp; Change Management</strong></span></p><br><ul><li><span>Assess contractor claims related to delays, disruptions, and productivity losses.</span></li><li><span>Support evaluation of variation orders and change requests.</span></li><li><span>Review supporting records and schedule impact analyses.</span></li><li><span>Provide recommendations on entitlement and time impacts.</span></li></ul><p><span><strong>Stakeholder Coordination</strong></span></p><br><ul><li><span>Coordinate with Client representatives, contractors, authorities, and project teams.</span></li><li><span>Participate in project progress meetings and executive briefings.</span></li><li><span>Present project performance updates and recovery recommendations.</span></li><li><span>Ensure alignment between engineering, construction, commercial, and project controls functions.</span></li></ul><p><span><strong>Team Leadership</strong></span></p><br><ul><li><span>Manage and mentor planners, cost engineers, and project controls engineers.</span></li><li><span>Establish project controls best practices and standards.</span></li><li><span>Ensure quality and consistency of project controls deliverables.</span></li></ul><br>Qualifications:<br><p><span><strong>Required Qualifications</strong></span></p><br><ul><li><span>Bachelor's Degree in Civil Engineering, Construction Management, Engineering Management, or related field.</span></li><li><span>Master's Degree is an advantage.</span></li><li><span>PMP, PSP (Planning &amp; Scheduling Professional), or similar certification preferred.</span></li></ul><p><span><strong>Experience Requirements</strong></span></p><br><ul><li><span>Minimum <strong>15+ years</strong> of experience in project controls on major infrastructure projects.</span></li><li><span>Strong experience on Roads, Highways, Expressways, Interchanges, and Transport Infrastructure projects.</span></li><li><span>Previous experience with international engineering consultancy firms.</span></li><li><span>GCC/KSA project experience is highly preferred.</span></li><li><span>Experience working on projects valued above SAR 500 million is desirable.</span></li></ul><p><span><strong>Technical Skills</strong></span></p><br><ul><li><span>Advanced proficiency in Primavera P6.</span></li><li><span>Strong knowledge of Microsoft Project and Power BI.</span></li><li><span>Experience with Earned Value Management (EVM).</span></li><li><span>Expertise in schedule analysis, resource planning, and forecasting.</span></li><li><span>Strong understanding of FIDIC contracts.</span></li><li><span>Knowledge of project management methodologies and reporting systems.</span></li></ul><p><span><strong>Competencies</strong></span></p><br><ul><li><span>Excellent leadership and team management skills.</span></li><li><span>Strong analytical and problem-solving abilities.</span></li><li><span>Effective communication and stakeholder management skills.</span></li><li><span>Ability to work in a fast-paced, multicultural environment.</span></li><li><span>Strong presentation and report-writing skills.</span></li><li><span><span>High attention to detail and commercial awareness.</span></span></li></ul><p><span>Imagine a better future for you and a better future for us all.</span></p><br><p><span>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.&nbsp;</span></p><br><p><span>With us, you can. Apply today.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.</p><p>With immediate effect we are looking for a motivated Technical Field Service Engineer (f/m/d) for the region Middle East to support our Industrial Field Service Engineering Team based in Saudi Arabia.</p><p><b><br></b></p><p><b>Your Role</b></p><ul><li>Provide phone support/remote assistance to customers and to Field Service Representatives as required to achieve resolution of service need in a timely manner.</li><li>Order spare parts for assigned customers including replenishing spare parts kits for warranty and contract customers, to ensure they can operate their Varex equipment according to technical and safety guidelines with the highest level of satisfaction.</li><li>Input detailed records of service visits into company information systems, including technical problems, actions taken, and parts employed to correct these problems, to ensure accurate updated customer maintenance information is available to other Varex parties.</li><li>Maintain up-to-date technical documentation, in order to permanently keep informed regarding all operating characteristics, design factors, technical performance and developments of Varex products.</li><li>Maintain a high degree of professional knowledge and safety consciousness according to Varex guidelines in order to perform activities under the safest working conditions.</li><li>Assist in the development of new servicing techniques and the writing of service documentation.</li><li>May provide training to other field personnel.</li><li>Report by means of FSR s, time sheets, expense reports, etc. regularly to ensure accurate company statistical data on customer-oriented activities is available.</li><li>Answering common customer inquiries and incoming calls.</li><li>Close collaboration with our Field Service Team in Europe.</li><li>Frequent travel to customer sites mianly in the region Middle East to perform outlined duties.</li></ul><p>We offer</p><ul><li>An international work environment.</li><li>A multifaceted area of responsibility with challenging tasks.</li><li>Training and Development opportunities.</li><li>Over-time Compensation.</li><li>Participation in our Employee Incentive Bonus Plan.</li><li>A competitive compensation package.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Knowledge of and sound professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment. B.S. in Electrical Engineering or equivalent. Knowledge of and sound professional technical experience with micro-computers/PC based systems. 3-5 years experience in a similar position. Customer focused attitude an previous experience in customer relation is highly desirable. Articulate and skilled in interpersonal communication. Fluency in the local language (Arabic) and in English, both written and spoken. Ability to identify and repair complex software and network problems. Highly proficient at diagnosing and solving complex mechanical problems, including simple vacuum leaks. Identify and resolve imaging system defects. Sound computer usage and debugging skills. Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with SAP or equivalent ERP product and productivity software scuh as Sales Force is desired. Openness to work in a global team and to travel frequently.</p>

<p><b>Job Description</b> Overview The Senior Civil Engineer will be responsible for supervising, coordinating, and monitoring the construction of bridge and infrastructure works on the Projects. The role will ensure that all construction activities are executed in accordance with approved drawings, specifications, project schedules, quality standards, and safety requirements. Your role Construction Supervision &amp; Execution Supervise day-to-day bridge and infrastructure construction activities. Ensure works are performed in accordance with approved IFC drawings, technical specifications, project procedures, and contract requirements. Monitor construction progress and provide technical support to site teams. Review construction methodologies and ensure compliance with approved method statements. Coordinate construction activities to ensure timely project delivery. Bridge Construction Management Ensure compliance with bridge geometry, alignment, and structural tolerances. Coordinate with survey and quality teams to verify setting-out and structural positioning. Infrastructure Works Coordination Coordinate interfaces between bridge structures and associated infrastructure works. Identify and resolve construction challenges affecting project delivery. Quality Assurance &amp; Control Ensure all works comply with project quality requirements and applicable standards. Review inspection requests and support material approvals. Coordinate inspections with consultants, client representatives, and quality teams. Verify completed works prior to inspections and handover. Review and support the preparation of as-built records and documentation. Contractor &amp; Stakeholder Coordination Coordinate with contractors, subcontractors, consultants, and project stakeholders. Attend progress review meetings and technical coordination meetings. Review site issues and provide practical engineering solutions. Ensure timely resolution of technical queries and design-related issues. Support the engineering team in implementing design revisions and approved changes. Project Planning &amp; Reporting Monitor project schedules and identify potential delays. Assist in short-term and long-term construction planning activities. Prepare daily, weekly, and monthly progress reports. Track productivity and construction performance against project targets. Support project controls and planning teams with progress assessments. Health, Safety &amp; Environmental Compliance Ensure construction activities comply with project HSE requirements. Promote a strong safety culture across all work areas. Participate in safety inspections, toolbox talks, and incident investigations as required. Ensure safe execution of high-risk activities including lifting operations, work at height, excavations, and temporary works.</p><p><strong>Desired Candidate Profile</strong></p><h2>About you</h2> <p>Qualifications</p> <ul> <li>Bachelor's Degree in Civil Engineering.</li> <li>Master's Degree in Structural Engineering or Construction Management is advantageous.</li> <li>Professional registration with a recognized engineering institution is preferred.</li> </ul> <p>Experience Requirements</p> <ul> <li>Minimum 12-15 years of experience in major civil engineering and infrastructure projects.</li> <li>Minimum 8 years of relevant bridge construction experience.</li> <li>Experience on large-scale infrastructure projects within Saudi Arabia or the GCC is highly desirable.</li> <li>Previous experience working with international consultants, contractors, or government infrastructure programs is preferred.</li> </ul> <p>Key Skills</p> <ul> <li>Strong technical and construction problem-solving skills.</li> <li>Excellent communication and coordination abilities.</li> <li>Ability to manage multiple construction activities simultaneously.</li> <li>Strong reporting and documentation capabilities.</li> <li>Effective stakeholder and contractor management skills.</li> <li>High attention to detail and quality standards.</li> </ul> <p>Behavioral Competencies</p> <ul> <li>Proactive and solution-oriented approach.</li> <li>Strong leadership and teamwork abilities.</li> <li>Ability to work effectively in a fast-paced construction environment.</li> <li>Strong commitment to safety, quality, and project delivery.</li> <li>Excellent organizational and time-management skills.</li> </ul>

<p>The Senior Quantity Surveyor is responsible for managing all quantity surveying and commercial activities across assigned project packages, ensuring effective cost control, contract administration, valuation, and financial reporting throughout the project lifecycle. The role supports commercial performance, risk mitigation and contractual compliance on large-scale construction projects.</p><p>Key Responsibilities</p><ul><li>Manage pre- and post-contract quantity surveying activities for assigned projects/packages.</li><li>Prepare cost estimates, bills of quantities (BOQ), tender documentation, and commercial evaluations.</li><li>Review contractor submissions including interim valuations, variations, claims, and final accounts.</li><li>Monitor project costs against approved budgets and identify cost risks, trends, and mitigation measures.</li><li>Administer contracts in accordance with project requirements and contractual obligations.</li><li>Evaluate and negotiate variation orders, change requests, and contractual claims.</li><li>Support procurement and tendering processes, including bid analysis and recommendation reports.</li><li>Ensure accurate measurement, valuation, and certification of works completed.</li><li>Prepare periodic commercial reports, cost forecasts, and cash flow projections.</li><li>Liaise with project teams, consultants, contractors, and stakeholders to resolve commercial issues.</li><li>Support dispute avoidance and claims resolution through proactive contract management.</li><li>Ensure compliance with company policies, commercial procedures, and industry best practices.</li><li>Mentor junior quantity surveyors and provide technical guidance where required.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Experience</h2><ul><li>Bachelor s degree in Quantity Surveying, Civil Engineering, Construction Management, or related field.</li><li>Proven experience in large-scale building, infrastructure, or mixed-use development projects.</li><li>Strong knowledge of FIDIC and standard forms of contract.</li><li>Experience in cost planning, contract administration, claims, and final account settlement.</li><li>Membership or certification with professional bodies such as RICS is preferred.</li><li>Regional/GCC project experience is highly desirable.</li></ul><h2>Skills &amp; Competencies</h2><ul><li>Strong commercial and contractual acumen</li><li>Cost control and financial analysis</li><li>Claims and variation management</li><li>Negotiation and stakeholder management</li><li>Risk assessment and problem-solving</li><li>Strong analytical and reporting skills</li><li>Proficiency in commercial software and MS Office</li><li>Excellent communication and presentation skills</li></ul>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an exceptionally talented Senior Contract Administrator to join our team. In this role, you will provide contract administration and commercial support throughout the project lifecycle, safeguarding the client s contractual and commercial interests and ensuring effective management of contractual obligations, changes, claims, and commercial risks. We are seeking a senior contracts professional with approximately 15- 17 years of experience, preferably within a PMC/Client environment and with substantial exposure to major hospitality or luxury developments. The ideal candidate will be commercially astute, contractually strong, and able to provide clear, defensible recommendations to senior management and the client.</p><p><strong>Project:</strong> Major Hospitality / Hotel Development</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Administer construction, consultancy, design and specialist hospitality contracts.</li><li>Monitor contractual compliance, notices, obligations, milestones, bonds, insurance and other key requirements.</li><li>Manage variations and change control from identification through assessment, negotiation, approval and implementation.</li><li>Review PVNs, PVRs, Change Orders, Variation Orders and supporting substantiation.</li><li>Assess contractual entitlement, cost and programme impacts of variations and claims.</li><li>Review claims, including EOT, disruption, prolongation, acceleration and additional costs.</li><li>Identify scope overlap, duplication, double counting and other commercial risks.</li><li>Review payment applications and coordinate with QS/Cost Management teams on certification.</li><li>Support commercial negotiations and prepare contractual assessments and recommendations to the Client.</li><li>Draft contractual notices, letters, instructions and commercial correspondence.</li><li>Maintain contract, variation, claims and action registers and provide regular commercial reporting.</li><li>Coordinate with contractors, consultants, hotel operators, designers and other project stakeholders.</li><li>Support contract amendments, extensions, close-out and final account activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What Required Skills You'll Bring:</strong></p><ul><li>15 17+ years of relevant contract administration/commercial experience.</li><li>Strong experience in hospitality, hotel, luxury, mixed-use or major building developments.</li><li>Experience working with a PMC, Client, consultant or major contractor.</li><li>Strong knowledge of FIDIC and bespoke construction/consultancy contracts.</li><li>Proven experience in variations, claims, EOT, payment, negotiations and contractual risk management.</li><li>GCC/Middle East experience</li><li>Bachelor s degree in Civil Engineering, Quantity Surveying MRICS, MCIArb or postgraduate Construction Law/Contract Management qualification desirable.</li><li>Strong contractual and commercial judgment.</li><li>Excellent knowledge of contract administration and change management.</li><li>Strong analytical, negotiation and stakeholder management skills.</li><li>Ability to independently manage complex contractual matters.</li><li>Excellent written and verbal communication.</li><li>Strong attention to detail and contractual record keeping.</li><li>Ability to manage multiple contracts and competing priorities in a fast-paced project environment.</li></ul><p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information. We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p>

We unlock value for Airport Owners and Investors.<br>daa International was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.<br>Working at daa International offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.<br>The Senior Commercial Associate will be responsible for assisting the Commercial Manager in the account management of RSI’s portfolio of service providers and commercial clients and in drafting new agreements with prospective contractors.<br>Key Responsibilities:Support the Commercial Manager in the administrative tasks relating to key account management, including approving invoices, validating that reporting obligations are met and basic contractual queries are responded to for the contracts assigned to the role. Manage the assigned internal reporting and tracking obligations as directed by the Commercial Manager (such as the Contract Expiry Report, Monthly Invoice Tracker, Monthly Reports Tracker). Support the Commercial Manager in the administration of the client contract, including drafting and coordinating formal contractual correspondence, notices and other commercial documentation with the client. Validate invoices sent by daai to commercial clients. Coordinate with Finance and contract owners to resolve invoice discrepancies and payment-related issues. Support the Commercial Manager with all contractual queries through acting as the “expert” on all assigned contracts and preparing responses to those queries for the Manager, contractor or contract owner. Support in, and where required by the Commercial Manager, lead the drafting or amendment of contractual agreements such as Service Level Agreements, Variation Orders, contractual notices, contractual certificates or scope of work documents for new contracts. Assist the Commercial Manager in tracking and performing contractual obligations and identify commercial or contractual risks for the portfolio of contracts assigned to the role, such as commencement certificates or other notices as required. Ensure commercial documentation is maintained in accordance with company governance and requirements. Assist the Commercial Manager in the preparation of RFP scope of work documentation and evaluation of tender responses. Assist the Commercial Manager in business development activities including researching potential clients, partner outreach and development of commercial proposals. Any other ad hoc duties as required. <br>Requirements:Saudi National. Bachelor’s degree in business studies, law or a related field.3+ years of experience working within procurement or commercial in an international company or airport including exposure to contract drafting. Advanced English language understanding. Experience in preparing and managing contractual documents. Experience in invoice validation and payment certification. Experience using Oracle is desirable. Highly organised individual with ability to manage and prioritise substantial workloads. Strong knowledge of Microsoft Office tools, particularly Microsoft Excel and Microsoft Word. Ability to build strong working relationships with colleagues and stakeholders. Proactive, self-starter and comfortable working independently. Committed to daa international values. Ability to maintain confidentiality and handle sensitive issues. Committed to daa international values.<br>We appreciate the interest of all applicants and wish you all the best; only candidates shortlisted for the next stage of the recruitment process will be contacted.

Position : Senior Buyer – IT Procurement Reports To: Senior Procurement Manager<br>Job Purpose:The Senior Buyer – IT Procurement is responsible for managing the end-to-end sourcing and procurement activities for IT-related goods and services. This includes hardware, software, cloud services, telecommunications, cybersecurity solutions, IT consulting, maintenance contracts, and digital transformation projects. The role ensures value for money, compliance with procurement policies, supplier performance management, and support for the organization's strategic technology initiatives.<br>Key Responsibilities:<br>Manage the end-to-end procurement lifecycle for IT categories, including sourcing, tendering, evaluation, negotiation, contracting, and supplier management. Develop and execute category sourcing strategies aligned with business objectives. Lead RFIs, RFQs, RFPs, and competitive bidding processes for IT procurement requirements. Negotiate commercial terms, pricing, service levels, and contractual agreements to maximize value and mitigate risk. Collaborate closely with IT, Digital, Cybersecurity, Finance, Legal, and business stakeholders to understand procurement requirements. Conduct market research and supplier benchmarking to identify cost-saving opportunities and emerging technologies. Evaluate supplier capabilities, financial stability, and technical compliance. Manage supplier relationships, performance reviews, and continuous improvement initiatives. Ensure compliance with procurement policies, governance requirements, and delegated authority limits. Monitor contract performance, renewals, software licensing, maintenance agreements, and warranty obligations. Support budgeting, spend analysis, demand planning, and procurement reporting. Identify opportunities for process improvement, cost optimization, and supplier consolidation. Maintain accurate procurement documentation and contract records. Ensure procurement activities comply with applicable legal, regulatory, and internal audit requirements. Ensure PR, POs<br>Dimensions:Categories Managed IT Hardware (Servers, Storage, End User Devices) Software Licensing Saa S Applications Cloud Services (AWS, Microsoft Azure, Google Cloud) Cybersecurity Solutions Networking & Telecommunications Data Center Services Managed Services ERP Systems POS Systems Digital Platforms IT Professional Services Maintenance & Support Contracts and various others<br><br>Decision Making Authority:<br>Execute approved organization changes within delegated authority. Validate completeness of organization data and documentation prior to submission for review. Escalate data discrepancies or policy concerns to the Manager – Organization Design<br>Problem Solving:Lead and manage end-to-end tendering activities, including the preparation of RFIs, RFQs, RFPs, tender documentation, and the evaluation process to ensure fair, transparent, and competitive sourcing. Analyze and evaluate both technical and commercial proposals, working closely with IT and business stakeholders to ensure supplier compliance with business, technical, and commercial requirements. Resolve procurement challenges by conducting commercial negotiations, assessing supplier risks, and recommending the most advantageous sourcing strategy based on total cost of ownership (TCO), quality, service, and risk. Collaborate with cross-functional teams to address complex procurement issues, ensure timely contract awards, and drive continuous improvements in sourcing processes and supplier performance.<br>Qualifications, Experience and Skills:Academic Qualifications and Certification:Bachelor’s degree in supply chain management, Business Administration, Information Technology, Engineering, or a related discipline. Professional procurement certification (CIPS, CPSM, ISM, or equivalent) is preferred. IT-related certifications are an advantage.<br>Experience:Minimum 2–4 years in procurement Experience Experience in working with procurement related to Retail and F&B market<br>Job Specific Skills:Strong negotiation and commercial acumen. Strategic sourcing and category management. Contract management and supplier relationship management. Knowledge of software licensing models, cloud commercial structures, and enterprise IT procurement. Understanding of IT infrastructure and enterprise technologies. Strong understanding of Procure-to-Pay (P2P), Source-to-Contract (S2C), and supplier lifecycle management processes. Hands-on experience with enterprise procurement and ERP systems, preferably Oracle Fusion Cloud Procurement, Oracle E-Business Suite (EBS), or equivalent platforms such as SAP Ariba, SAP S/4HANA, Coupa, Jaggaer, or Ivalua. Proficient in creating and managing purchase requisitions, purchase orders, sourcing events, supplier onboarding, contracts, and supplier performance within ERP procurement systems. Strong analytical, financial, and commercial analysis skills, including spend analysis and Total Cost of Ownership (TCO) evaluation. Excellent stakeholder management, communication, and influencing skills. Advanced proficiency in Microsoft Excel, Power Point, and procurement reporting tools.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Purpose</strong></p><br><p>As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. This role includes responsibility for pre-opening readiness and successful market entry in the Saudi Arabia market.&nbsp;</p><br><p><strong>Key Accountabilities</strong></p><br><p>People&nbsp;</p><br><ul><li>Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy.</li><li>Develop, implement and monitor team member succession planning to ensure future bench strength.</li><li>Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.</li><li>Oversee HR related actions in accordance with company rules and policies.</li></ul><p>Guest Experience</p><br><ul><li>Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.</li><li>Drive improvement in guest&nbsp;satisfaction goals.&nbsp;</li><li>Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.</li><li>Speak to guests – ask for their feedback and build relationships.</li></ul><p>Financial</p><br><ul><li>Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.</li><li>Analyse financials to drive revenues, future profitability and maximum return on investment.</li><li>Use distribution channels and technology platforms to drive revenue and maximise market share.&nbsp;</li><li>Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.&nbsp;</li></ul><p>Responsible Business</p><br><ul><li>Ensure a safe and secure environment for guests, colleagues and hotel assets.&nbsp;</li><li>Act as public relations representative to raise awareness of hotel and brand in local community.</li><li>Drive team member involvement in community organisations, activities and businesses.</li><li>Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint.</li><li>Perform other duties as assigned. May also serve as manager on duty.</li></ul><p><strong>Key Skills &amp; Experiences</strong></p><br><ul><li>Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.</li><li>Seven to ten years' of prior hotel management experience in the Saudi Arabia market, with proven pre-opening and launch experience.</li><li>Experience in Madinah market preferred.</li><li>Fluent English required; Arabic language preferred.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Want to build a brighter, bolder future and cultivate your career? <b>Join Ecolab s team and help create a world in which we all thrive.</b> </p> <p> <br>Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food &amp; beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.</p> <p> </p> <p>Ecolab is seeking a (<b>Field Service Representative)</b> where your hands-on skills and customer-first mindset will help shape a more sustainable future. You ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.</p> <p> </p> <p> <b>How You ll Make an Impact</b> </p> <ul> <li> <p>Deliver expert service and support for cooling tower cleaning and water disinfection</p> </li> <li> <p>Provide technical support and escalate complex challenges as needed</p> </li> <li> <p>Build strong relationships with customers and promote best practices</p> </li> <li> <p>Ensure full compliance with safety policies and procedures</p> </li> <li> <p>Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts</p> </li> <li> <p>Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans</p> </li> <li> <p>Provide technical support to customers; identifying and resolving customer pain points, escalating as required</p> </li> </ul> <p> </p> <p> </p> <p> <b>What s Unique About This Role:</b> </p> <ul> <li> <p>You ll work in a dynamic, hands-on environment with autonomy and support</p> </li> <li> <p>You ll help customers meet sustainability goals while protecting their critical assets</p> </li> <li> <p>You ll gain access to industry-leading training and development programs</p> </li> </ul> <p> </p> <p> <b>Minimum Qualifications:</b> </p> <ul> <li> <p>High school diploma or equivalent</p> </li> <li> <p>3 years of experience in water treatment or an industrial/mechanical environment</p> </li> <li> <p>Position requires a current and valid Driver s License with no restrictions</p> </li> <li> <p>No immigration sponsorship available for this position</p> </li> </ul> <p> </p> <p> <b>Physical Requirements of Position:</b> </p> <ul> <li> <p>Lifting up to 50 pounds</p> </li> <li> <p>Exposure to hot, cold, noisy, or dirty environments</p> </li> <li> <p>Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing</p> </li> </ul> <p> </p> <p> <i>Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.</i> </p> <p> </p> <p> <b>Preferred Qualifications:</b> </p> <ul> <li> <p>Associate s degree or trade school certification</p> </li> <li> <p>Demonstrated mechanical aptitude</p> </li> <li> <p>Experience in water treatment or specialty chemical industry</p> </li> <li> <p>Familiarity with boilers, cooling towers, and wastewater treatment systems</p> </li> <li> <p>Proficiency with Microsoft Office Suite</p></li></ul> <p> </p>

<p>As a Manager Security Engineering at Check Point you will be responsible for building and leading a dynamic Sales Engineer team focused on promoting and selling Check Point solutions. The role requires a strong technical understanding of cybersecurity products (Check Point Products preferred), excellent leadership skills, and a proven track record in presales. You will play a crucial role in driving revenue growth, building customer and partner relationships, and ensuring the team meets exceeds sales targets.</p><p><strong>Leadership:</strong></p><ul><li>Lead, mentor, coach and motivate a team of IT security engineers</li><li>Provide guidance and support to team members to achieve individual and team goals</li><li>Foster a positive and collaborative team culture</li></ul><p><strong>Sales Strategy:</strong></p><ul><li>Develop and implement effective technical strategies to drive revenue growth</li><li>Collaborate with the sales team to identify and support on new business opportunities</li><li>Stay updated on industry trends, market changes and cyber security technology</li></ul><p><strong>Customer/Partner Relationship Management:</strong></p><ul><li>Build and maintain strong relationships with your Sales Representative to key customers and partners to to understand customers/partners needs and tailor your cyber solutions to meet those needs</li><li>Ensure high level of customer/partner satisfaction and retention</li></ul><p><strong>Performance Monitoring:</strong></p><ul><li>Track and analyze technical performance metrics to identify areas for improvement</li><li>Implement measures to enhance sales efficiency and effectiveness</li><li>Prepare and present regular reports on team performance to SE Director</li></ul><p><strong>Coaching and Development:</strong></p><ul><li>Provide ongoing training, coaching to your team on best practices and effective working techniques</li><li>Identify skills gaps and implement training programs to address them</li><li>Foster a culture of continuous learning and development within the team</li><li>Working with employees close to strategic account planning and MEDDPICC</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor`s degree in Business, Sales or a related field (MBA is a plus)</p><p>Ability to adapt to challenges while remaining calm in a constantly changing and emerging cybersecurity environment</p><p>Proven leadership in sales and account acquisition</p><p>Goods skills of talent management, coaching and supervising</p><p>Excellent communication and interpersonal skills</p><p>In In-depth knowledge of IT security products and services, Cloud and SASE</p><p>Ability to develop and implement effective technical solutions and strategies</p><p>Business acumen and process driven</p><p>Experience in customer and partner relationship management and business development</p><p>Fluent English and Arabic language</p><p>Willingness to travel</p><p>You can work remotely, with regular visits of the office by demand</p>

<p>As a Manager Security Engineering at Check Point you will be responsible for building and leading a dynamic Sales Engineer team focused on promoting and selling Check Point solutions. The role requires a strong technical understanding of cybersecurity products (Check Point Products preferred), excellent leadership skills, and a proven track record in presales. You will play a crucial role in driving revenue growth, building customer and partner relationships, and ensuring the team meets exceeds sales targets.</p><p>Leadership: Lead, mentor, coach and motivate a team of IT security engineers Provide guidance and support to team members to achieve individual and team goals Foster a positive and collaborative team culture</p><p>Sales Strategy: Develop and implement effective technical strategies to drive revenue growth Collaborate with the sales team to identify and support on new business opportunities Stay updated on industry trends, market changes and cyber security technology</p><p>Customer/Partner Relationship Management: Build and maintain strong relationships with your Sales Representative to key customers and partners to to understand customers/partners needs and tailor your cyber solutions to meet those needs Ensure high level of customer/partner satisfaction and retention</p><p>Performance Monitoring: Track and analyze technical performance metrics to identify areas for improvement Implement measures to enhance sales efficiency and effectiveness Prepare and present regular reports on team performance to SE Director</p><p>Coaching and Development: Provide ongoing training, coaching to your team on best practices and effective working techniques Identify skills gaps and implement training programs to address them Foster a culture of continuous learning and development within the team Working with employees close to strategic account planning and MEDDPICC</p><p><strong>Desired Candidate Profile</strong></p><div><p>Qualifications</p><p>Bachelor`s degree in Business, Sales or a related field (MBA is a plus)</p><p>Ability to adapt to challenges while remaining calm in a constantly changing and emerging cybersecurity environment</p><p>Proven leadership in sales and account acquisition</p><p>Goods skills of talent management, coaching and supervising</p><p>Excellent communication and interpersonal skills</p><p>In In-depth knowledge of IT security products and services, Cloud and SASE</p><p>Ability to develop and implement effective technical solutions and strategies</p><p>Business acumen and process driven</p><p>Experience in customer and partner relationship management and business development</p><p>Fluent English and Arabic language</p><p>Willingness to travel</p><p>You can work remotely, with regular visits of the office by demand</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Work Flexibility: Hybrid</p><br><br><br><p>We are looking for a Territory Lead to support the growth of our Trauma &amp; Extremities Division in the Western Region of KSA (<b>position located in Jeddah</b>)</p><br><br><p><br><b><u>What you will do:</u></b></p><br><br><ul><li><p>Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity </p><br><br></li><li><p>Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager </p><br><br></li><li><p>Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager </p><br><br></li><li><p>Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands </p><br><br></li><li><p>Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs </p><br><br></li><li><p>Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects. </p><br><br></li><li><p>Keeping track of material delivery dates in their area of responsibility and informing customers </p><br><br></li><li><p>Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases. </p><br><br></li><li><p>Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates </p><br><br></li><li><p>Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons </p><br><br></li><li><p>Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition </p><br><br></li><li><p>Communicating scientific support requests &amp; plans to the marketing department in the regions where they work and supporting the process. </p><br><br></li><li><p>Providing support to the logistics team when needed. </p><br><br></li></ul><p><br><b><u>What you need:</u></b></p><br><br><p><b>Required</b></p><br><br><ul><li><p>Bachelor’s degree in business, medical or related </p><br><br></li><li><p>Minimum 2 years commercial experience as territory lead or similar</p><br><br></li><li><p>Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)</p><br><br></li><li><p>Proficiency in English </p><br><br></li></ul><br><p><b>Preferred</b></p><br><br><ul><li><p>Experience in Trauma &amp; Extremities</p><br><br></li></ul><br><br>Travel Percentage: 30%<br><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">About The Role</span></p><p>As we continue our global growth, we re looking for an ambitious and driven Sales Development Representative to join our commercial team, with a focus on the KSA market. You ll be engaging with private hospitals, clinics, and specialist practitioners in the region. You ll be responsible for Qualifying, prospecting, and creating opportunities for our Sales team Utilising top-of-the-range sales tools such as Salesforce to boost productivity Consistently exceeding daily KPIs and monthly targets, supported by your manager and the wider team Taking ownership of building your own pipeline and continue to improve the sales funnel; and ultimately, playing an integral part of Doctify s revenue growth Becoming an expert on the Doctify product and a thought leader within the HealthTech field</p><p>What We Offer</p><p>At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.</p><p>Time off, flexibility &amp; balance</p><ul><li>30 days annual leave, earning up to 32 days leave with tenure</li><li>Hybrid working model</li><li>Enhanced Parental Leave</li><li>Health insurance</li></ul><p>Setting you up for success</p><ul><li>Competitive, benchmarked compensation (base salary plus commission)</li><li>3-month immersive onboarding experience</li><li>Ongoing learning through expert-led sessions, leadership insights, and soft-skill development</li><li>Clear internal mobility pathways to accelerate your career</li></ul><p>The uniquely Doctify experience</p><ul><li>Daily team huddles to connect, share wins and spark ideas</li><li>Regional Lunch Clubs &amp; team socials powered by our Fun Police</li><li>Quarterly Doctifier nominated Impact Awards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Fluency in Arabic and English</p><p>You're comfortable building rapport with healthcare professionals over the phone and via written outreach</p><p>You have a minimum of 6 months experience within an outbound sales position, or outreaching for new business (this doesn t need to be industry specific)</p><p>You are ambitious, a self-starter and go-getter, always striving for success!</p><p>You possess natural communication skills, and you are not afraid of the phone; resilience is key!</p><p>Resilience and grit are second nature to you - you bounce back quickly and keep moving, knowing that every no means the next yes is closer!</p><p>You re energised by fast-paced work and don t shy away from change or a challenge</p><p>Last but by no means least - you believe in our mission and want to be part of revolutionising the healthcare industry with us!</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Systems Engineer to work closely with a sales representative in Riyadh, Saudi Arabia. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</p><p>With us you will:</p><ul><li>Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs &amp; RFQs when required.</li><li>This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</li><li>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</li><li>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</li><li>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats.</li><li>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person.</li><li>This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</li><li>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</li><li>Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable.</li><li>The CISSP accreditation would also be beneficial.</li><li>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</li><li>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.</li><li>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</li><li>Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage cybersecurity operations for project information systems and business applications, including account administration, eDiscovery, incident response, policy compliance, and security technology implementation. Act as the primary technical point of contact with vendors and suppliers to develop cybersecurity solutions and provide recommendations to project management. Develop, maintain, and audit the technical and analytical aspects of cybersecurity systems and controls. Maintain the confidentiality, integrity, and availability of workstations, servers, applications, and networks through effective account management, system hardening, and software updates. Support the secure operation of security technologies and ensure the protection of sensitive information through the application of cybersecurity best practices and cryptographic principles. Identify, assess, and mitigate cybersecurity threats and vulnerabilities that may impact corporate or client information assets. Provide cybersecurity support, guidance, training, and incident recovery assistance to end users and project teams. Lead and support investigations related to cybersecurity incidents and contribute to cybersecurity improvement initiatives. Conduct vulnerability assessments and oversee the implementation of security controls and protective measures. Serve as a cybersecurity representative on project teams, technical reviews, and internal committees. Provide oversight and guidance to infrastructure and client/server teams on cybersecurity requirements, standards, and procedures. Monitor cybersecurity risks and recommend appropriate corrective and preventive actions. Support compliance with project, client, and regulatory cybersecurity requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science or a related discipline.</li><li>Minimum 15 years of progressive experience in cybersecurity, information security, IT infrastructure, or related technology environments.</li><li>Strong experience in cybersecurity operations, incident response, vulnerability management, and security administration.</li><li>Knowledge of network technologies, including MPLS, VPN, and wireless networking.</li><li>Strong understanding of IT security principles, including firewall technologies, access control, authentication, and digital signatures.</li><li>Experience with domain structures, identity management, and user authentication systems.</li><li>Familiarity with NIST SP 800-53 and related cybersecurity frameworks and standards.</li><li>Ability to evaluate existing security controls and develop remediation plans to address identified risks and vulnerabilities.</li><li>Strong analytical skills with the ability to investigate security incidents and recommend effective solutions.</li><li>Excellent written and verbal communication skills, including the ability to present technical information to both technical and non-technical audiences.</li><li>Ability to collaborate effectively with clients, vendors, project stakeholders, and multidisciplinary teams.</li><li>Certified Information Systems Security Professional (CISSP) certification.</li><li>Experience supporting large-scale infrastructure, transportation, rail, or government projects.</li><li>Knowledge of cybersecurity governance, risk management, and compliance practices.</li><li>Experience with cybersecurity technologies, security monitoring tools, and enterprise security solutions.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Essential Duties &amp; Responsibilities Include the following, while other duties may be assigned thereafter: Supervise and assist in daily warehouse and shipping areas including: Filling and shipping customer orders, satisfying internal shipping requirements, ensuring accuracy of shipments and supporting documentation, receiving incoming material and routing to appropriate area, ensuring inventory transactions are accurately logged and overseeing cycle counts and reconciliation activities. While receiving material, should make sure that products are in accordance with Purchase Orders and in good condition. Any discrepancy must be reported immediately to Purchase Department. Developing and maintaining departmental work instructions for all tasks. Establishing or adjusting work procedures to meet warehouse demands. Interpreting company policies to workers and enforcing safety regulations. Recommending measures to improve quality of service, increasing efficiency of department and work crew and equipment performance. Continuously improve warehouse operations Conferring with his Manager to coordinate activities of individual departments and serving internal customers. Monitor stock going to expire in coming three months and report to his Manager on monthly basis. Monitor Minimum, Maximum Stock level and in case of any drop in minimum level, immediately report to his Manager Arrange delivery of material to customer according to service level agreement. Any delay in any delivery must be reported immediately to concerned Sales engineer. Maintain a Service log book for each Vehicle and make sure that all vehicles are maintained in a clean and working conditions Maintain record of all monthly Deliveries made by each driver Monitor daily attendance of his all subordinates and any if there is any absentees or sickness, must be reported to HR with a copy to his Manager Maintain and make sure that all warehouse premises is clean and fully equipped with all the Safety tool and first Aid facility Help in Quarterly/Yearly Stock taking Maintain record of GRNs and send copies to Purchase Department Maintain record of all signed Delivery Orders and Sales Invoices and send a copy to Regional Customer Service Representative.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Experience (Competencies Required)</p><p>Educational Credentials</p><ul><li>Bachelor degree or high diploma in Supply Chain or related field.</li></ul><p>Work Experience</p><ul><li>3 to 5 years of relevant warehouse experience (including 1+ year of previous supervisory experience).</li><li>OR equivalent combination of education and experience.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role</b> We are seeking a dedicated and customer-oriented Customer Service Representative to join our growing remote team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and creating positive customer experiences across phone, email, and live chat channels. This opportunity is ideal for someone who enjoys helping others, communicating effectively, and finding solutions in a fast-paced, customer-focused environment. Key Responsibilities Customer Support Respond to customer inquiries promptly and professionally through phone, email, and live chat. Provide accurate information about products, services, billing, account details, and company policies. Assist customers with account management, order tracking, troubleshooting, and general support needs. Deliver friendly, empathetic, and solution-focused service while maintaining high customer satisfaction standards. Issue Resolution Investigate and resolve customer concerns efficiently and effectively. Escalate complex issues to the appropriate departments when necessary. Maintain accurate records of customer interactions, inquiries, and resolutions. Follow up with customers to ensure concerns have been fully addressed and resolved. Customer Experience Build strong customer relationships through professional and courteous communication. Contribute to customer loyalty and retention by consistently providing outstanding service. Collect and share customer feedback to support service improvements and business growth. Collaborate with team members to promote a positive, customer-centric culture. Administrative Support Utilize CRM platforms and customer service tools to manage and track customer interactions. Maintain accurate customer records and documentation. Assist with updating internal knowledge bases, processes, and support resources. Adhere to company policies, procedures, and established service standards. What We Offer Fully remote work environment with flexibility and autonomy. Competitive compensation based on experience and qualifications. Ongoing professional development and career advancement opportunities. Supportive, inclusive, and collaborative team culture. Healthy work-life balance within a remote-first organization. Long-term growth opportunities with an expanding company.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer service, customer support, or a related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving, critical-thinking, and conflict-resolution abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Self-motivated, dependable, and comfortable working independently in a remote setting.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent.</li><li>Preferred Experience working with CRM systems and customer support software.</li><li>Customer service certifications, training, or related education.</li><li>Previous experience in a remote work environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are looking for a motivated and customer-focused Customer Service Representative to join our remote team. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This position is ideal for someone who enjoys helping people, communicating effectively, and solving problems in a dynamic, fast-paced environment.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat.</li><li>Provide accurate information regarding products, services, billing, and company policies.</li><li>Assist customers with account management, order status updates, troubleshooting, and general support requests.</li><li>Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently and effectively.</li><li>Escalate complex issues to the appropriate teams when necessary.</li><li>Document customer interactions, inquiries, and resolutions accurately.</li><li>Follow up with customers to ensure issues have been fully resolved.</li></ul><p>Customer Experience</p><ul><li>Build positive relationships through professional and courteous communication.</li><li>Contribute to customer retention by consistently delivering high-quality service.</li><li>Gather customer feedback and share insights to support continuous improvement initiatives.</li><li>Collaborate with team members to foster a supportive and customer-centric culture.</li></ul><p>Administrative Support</p><ul><li>Utilize CRM systems and customer service tools to manage customer interactions.</li><li>Maintain accurate customer records and documentation.</li><li>Assist in updating internal knowledge bases and support resources.</li><li>Adhere to company policies, procedures, and service standards.</li></ul><p>What We Offer</p><ul><li>Fully remote work environment.</li><li>Competitive compensation based on experience and qualifications.</li><li>Professional development and career growth opportunities.</li><li>Supportive, inclusive, and collaborative team culture.</li><li>Healthy work-life balance within a remote-first organization.</li><li>Long-term advancement opportunities with a growing company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer service, customer support, or a related field.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Self-motivated, reliable, and comfortable working independently in a remote environment.</li><li>Proficiency with basic computer applications, including Microsoft Office or equivalent tools.</li><li>High school diploma or equivalent.</li><li>Preferred Experience using CRM systems and customer support software.</li><li>Additional customer service training, certifications, or related education.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are looking for a motivated and customer-focused Customer Service Representative to join our remote team. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This position is ideal for someone who enjoys helping people, communicating effectively, and solving problems in a dynamic, fast-paced environment.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat.</li><li>Provide accurate information regarding products, services, billing, and company policies.</li><li>Assist customers with account management, order status updates, troubleshooting, and general support requests.</li><li>Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently and effectively.</li><li>Escalate complex issues to the appropriate teams when necessary.</li><li>Document customer interactions, inquiries, and resolutions accurately.</li><li>Follow up with customers to ensure issues have been fully resolved.</li></ul><p>Customer Experience</p><ul><li>Build positive relationships through professional and courteous communication.</li><li>Contribute to customer retention by consistently delivering high-quality service.</li><li>Gather customer feedback and share insights to support continuous improvement initiatives.</li><li>Collaborate with team members to foster a supportive and customer-centric culture.</li></ul><p>Administrative Support</p><ul><li>Utilize CRM systems and customer service tools to manage customer interactions.</li><li>Maintain accurate customer records and documentation.</li><li>Assist in updating internal knowledge bases and support resources.</li><li>Adhere to company policies, procedures, and service standards.</li></ul><p>What We Offer</p><ul><li>Fully remote work environment.</li><li>Competitive compensation based on experience and qualifications.</li><li>Professional development and career growth opportunities.</li><li>Supportive, inclusive, and collaborative team culture.</li><li>Healthy work-life balance within a remote-first organization.</li><li>Long-term advancement opportunities with a growing company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer service, customer support, or a related field.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Self-motivated, reliable, and comfortable working independently in a remote environment.</li><li>Proficiency with basic computer applications, including Microsoft Office or equivalent tools.</li><li>High school diploma or equivalent.</li><li>Preferred Experience using CRM systems and customer support software.</li><li>Additional customer service training, certifications, or related education.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are looking for a motivated and customer-focused Customer Service Representative to join our remote team. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This position is ideal for someone who enjoys helping people, communicating effectively, and solving problems in a dynamic, fast-paced environment.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat.</li><li>Provide accurate information regarding products, services, billing, and company policies.</li><li>Assist customers with account management, order status updates, troubleshooting, and general support requests.</li><li>Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently and effectively.</li><li>Escalate complex issues to the appropriate teams when necessary.</li><li>Document customer interactions, inquiries, and resolutions accurately.</li><li>Follow up with customers to ensure issues have been fully resolved.</li></ul><p>Customer Experience</p><ul><li>Build positive relationships through professional and courteous communication.</li><li>Contribute to customer retention by consistently delivering high-quality service.</li><li>Gather customer feedback and share insights to support continuous improvement initiatives.</li><li>Collaborate with team members to foster a supportive and customer-centric culture.</li></ul><p>Administrative Support</p><ul><li>Utilize CRM systems and customer service tools to manage customer interactions.</li><li>Maintain accurate customer records and documentation.</li><li>Assist in updating internal knowledge bases and support resources.</li><li>Adhere to company policies, procedures, and service standards.</li></ul><p>What We Offer</p><ul><li>Fully remote work environment.</li><li>Competitive compensation based on experience and qualifications.</li><li>Professional development and career growth opportunities.</li><li>Supportive, inclusive, and collaborative team culture.</li><li>Healthy work-life balance within a remote-first organization.</li><li>Long-term advancement opportunities with a growing company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer service, customer support, or a related field.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Self-motivated, reliable, and comfortable working independently in a remote environment.</li><li>Proficiency with basic computer applications, including Microsoft Office or equivalent tools.</li><li>High school diploma or equivalent.</li></ul><p>Preferred</p><ul><li>Experience using CRM systems and customer support software.</li><li>Additional customer service training, certifications, or related education.</li></ul><p></p></section>