Contract Representative Jobs in Saudi
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About The Company<br><br>اسس | OSUS is a leading organization dedicated to innovation, excellence, and sustainable growth within its industry. With a strong commitment to delivering high-quality solutions and services, اسس | OSUS has established a reputable presence in the market through its dedication to customer satisfaction and continuous improvement. The company values integrity, teamwork, and creativity, fostering a dynamic work environment that encourages professional development and personal growth. By leveraging cutting-edge technology and industry best practices, اسس | OSUS aims to drive meaningful impact and create value for its clients, employees, and stakeholders alike.<br><br>About The Role<br><br>The role at اسس | OSUS offers an exciting opportunity for a dedicated professional to contribute to the company's ongoing success. As a key member of the team, you will be responsible for executing critical tasks that align with the company's strategic objectives. This position requires a proactive individual with strong problem-solving skills, excellent communication abilities, and a passion for innovation. You will work closely with cross-functional teams to develop, implement, and optimize processes that enhance operational efficiency and customer satisfaction. The role provides a platform for professional growth, exposure to industry-leading practices, and the chance to make a tangible impact within a forward-thinking organization.<br><br>Qualifications<br><br>The ideal candidate will possess a relevant educational background, preferably in business, technology, or a related field. Proven experience in a similar role is highly desirable, demonstrating a track record of success and adaptability. Strong analytical skills, attention to detail, and the ability to work under pressure are essential. Proficiency in relevant software tools and technologies is required, along with excellent interpersonal and communication skills. Candidates should demonstrate a proactive approach, a strong work ethic, and a commitment to continuous learning and development.<br><br>Responsibilities<br><br>Develop and implement strategies that align with the company's goals and objectives. Coordinate with different departments to ensure seamless execution of projects and initiatives. Analyze operational processes and identify areas for improvement to increase efficiency and reduce costs. Maintain effective communication with stakeholders, clients, and team members to ensure clarity and collaboration. Monitor project progress and provide regular updates to management, adjusting plans as necessary. Ensure compliance with company policies, industry standards, and regulatory requirements. Assist in the development of training materials and programs to enhance team capabilities. Stay updated on industry trends and best practices to inform strategic decision-making.<br><br>Benefits<br><br>اسس | OSUS offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. This includes competitive salary packages, health insurance coverage, and paid time off. Employees have access to ongoing training and development programs, mentorship opportunities, and a collaborative work environment that encourages innovation. The company also promotes work-life balance through flexible working arrangements and employee wellness initiatives. By joining اسس | OSUS, you become part of a forward-thinking organization committed to your success and satisfaction.<br><br>Equal Opportunity<br><br>اسس | OSUS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, age, disability, or any other protected characteristic. Our hiring practices are designed to ensure fairness and equal access to opportunities for all qualified candidates. We believe that a diverse workforce enhances our ability to innovate and serve our clients effectively.<br><br>Skills: Project Management, Process Improvement, Communication, Strategic Planning, Stakeholder Engagement, Team Collaboration
<p>Responsible for the decontamination, preparation, sterilization, and distribution of surgical instruments and medical equipment by Fakeeh Care policy and procedures/standards. The role ensures that all equipment is properly sterilized and available in patient care and surgical procedures.</p><p><strong>Key Responsibilities and Duties:</strong></p><p>1. Decontamination: Receives, sorts, and inspects used surgical instruments and medical equipment for decontamination. Manually cleans instruments using appropriate detergents and disinfectants. Operates and maintains decontamination equipment such as ultrasonic cleaners, washers, and disinfectors.</p><p>2. Preparation and Packaging: Assembles surgical instrument sets and medical equipment according to established protocols. Packages instruments and supplies in preparation for sterilization, ensuring proper wrapping, labeling, and documentation. Inspects instruments for damage or wear and report any issues to the line manager.</p><p>3. Sterilization: Operates sterilizers (e.g., autoclaves) according to manufacturer guidelines and Fakeeh Care policies. Monitors and documents sterilization cycles, including time, temperature, and pressure parameters. Performs routine biological, chemical, and mechanical monitoring tests to ensure effective sterilization.</p><p>4. Storage and Distribution: Stores sterilized instruments and supplies in designated storage areas, ensuring proper rotation and inventory control. Distributes sterilized instruments and equipment to operating rooms, clinics, and other departments as required. Maintains accurate records of sterilization processes and inventory levels.</p><p>5. Quality Control and Safety: Adheres to all infection control and safety protocols to prevent cross-contamination and ensure a safe working environment. Participates in regular equipment maintenance, calibration and performance checks, and quality improvement initiatives. Report any equipment malfunctions/ incidents or safety concerns to the supervisor.</p><p>6. Compliance and Documentation: Ensures compliance with all regulatory standards, including Joint Commission, OSHA, and facility-specific policies. Maintains accurate records of sterilization processes, inventory management, and quality control measures.</p><p>7. Professional Development: Stay updated on advancements in sterilization techniques and technologies through ongoing education and training. Participates in departmental meetings and contributes to continuous improvement initiatives. Attends all mandatory training as scheduled. Demonstrates compassionate communication skills while providing support and care to the patients and staff. Maintain a positive and proactive approach to challenges.</p><p>All Fakeeh Care employees are responsible for continuous improvement, including:</p><ul><li>Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values.</li><li>Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li>Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li>Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li>Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats.</li><li>Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards.</li><li>Completion of mandatory education as per the requirement, at least one month prior to expiration.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 1-year experience as a certified sterilization technician in a clinically complex tertiary center.</li><li>Knowledge of Performance Improvement Process and International Standards.</li><li>Bachelor's degree associate or Health Science, or similar discipline</li><li>Certification in sterile processing / Diploma in sterilization</li><li>Excellent command of oral and written English</li><li>License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.</li><li>Service Oriented</li><li>Attention to Details</li><li>Critical Thinking</li><li>Must possess Excellent Interpersonal Skills</li></ul>
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<span><br>POSITION SUMMARY<br>Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.<br>Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>Purpose of Job Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels. They undertake complex operational activities including supporting in setting data management policies, developing plan to raise awareness in data protection and automation, managing implementation of plan, reviewing identified issues, developing and managing new data management projects ensuring proper delivery of services requested by ZATCA s functions. Job Resposiblites Job Details Data Management Planning Review National Data Management Office (NDMO) approved standards and policies to update ZATCA s current data guides accordingly ensuring continuous adherence with NDMO requirements Conduct an assessment identifying needs and challenges related to data management to highlight needed requirements for efficient data management and define improvement areas Define data management policies, procedures and guidelines in line with set strategy and ZATCA s overall strategic priority Develop data management plan to raise awareness in data protection, automation and storage topics across the organization Devise list of data management KPIs in line with strategic objectives to ensure proper follow-up Communicate data management policies, guidelines, strategy and plan with related stakeholders and provide support to secure clear understanding Develop and install programs managing meta data and information assets to ensure data integrity and quality Define data owners and create accordingly roles, responsibilities and rules on related data systems to facilitate traceability of data breaches Data Management Follow-up on implementation of data management plans while identifying related data issues and ensuring timely resolution Identify improvement areas and develop accordingly needed new data management projects to optimize the use of data within the bounds of policies and guidelines Execute data management projects in line with timeline objective and management direction while ensuring proper delivery of services requested by ZATCA s functions Follow-up on implementation of improvement action plan to minimize facing new data related issues Develop reports for related stakeholders highlighting ZATCA s compliance levels with data standards and policies Organization and Operations Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner Escalate complex problems to the relevant person to ensure cases/issues are closed properly Perform other duties as requested People Management Train junior staff on the different job activities to ensure transfer of know-how, when applicable Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff Support junior staff or direct reports in order to execute their duties according to set policies and processes Communication and Contacs</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Data Science, Computer Science or equivalent is required Experience A minimum of 4 years of relevant experience Competencies IT Compliance - Proficient Policy Making - Proficient Data Analytics - Proficient Data Management Planning and Design - Advanced Data Processing - Advanced Database Design and Operations - Proficient Professionalism - Proficient Collaboration and Communication - Developing Results Oriented - Proficient Customer Focus - Proficient Enablement of Change and Innovation - Developing</p>
<p>Primary contact to provide customers with assay, application, operator, system and instrument support and troubleshooting by phone or e-mail using our remote diagnostic tools Responsible for effective telephonic troubleshooting with customers as well as Field Service personnel concerning reagent and instrument problems. Responsible for dispatching calls requiring Field Service visit, scheduling and following up Primary contact for customer requests related to CRLB products, customer agreements etc. Succession of this role is measured by customer satisfaction score (NPS), support key performance indicator, service capacity and phone resolution rates. Troubleshooting Initial telephonic contact with customers to determine analyzer, operator, application or reagent problems Performs telephonic troubleshooting with customer to reach possible resolution of issue. Dispatches FSE to customer if telephonic troubleshooting was unable to resolve customer issue or site repair is the first option of the reported issue / instrument error code. Provides in field application support and troubleshooting for the respective region. Field Personnel Dispatching Priorities field service calls recognize and resolve resource availability situations with the skillful management of the utilization and logical deployment of FSEs to improve the levels of customer service Collaborates with the FSEs to close all service calls timeously in order to meet Divisional requirements Follows up on critical service calls for feedback on customer satisfaction levels. Medical Events Evaluates all customer calls according to Medical Event reporting process to identify Potential Reportable Events (pREs) and forwards all relevant data, if applicable to Medical Event Group in US On request of Medical Event Group provides additional information for reportability decisions. Reports any death or serious injury to the Medical Event Group in US by phone or emails without any delay. Documentation & Reporting Reports incidents and critical issues directly to Call Centre Manager Each customer contact will be logged in CMS Next Call Management System and evaluated and coded according to the Call Registration process outlined in LU-CAPA-REG leaning unit. On request Product Quality provides additional information required for complaint investigation. Communicates complaint investigation results to customer and provides customer s feedback to Quality and management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Who are You:</h2><ul><li>Education & Skills B.Sc. Degree in Medical Technology or Biomedical Engineering</li><li>0-2 Work Experience in related field to Medical Laboratory Diagnostics</li><li>Fluent/Native Proficiency in writing, reading and speaking English & Arabic</li><li>Ability to work independently, demonstrate problem solving skills and ability to escalate when necessary</li><li>High Problem Solving & Troubleshooting skills</li><li>Basic computer skills e.g. Excel, Word and PowerPoint</li><li>Basic IT / Networking Knowledge</li><li>Strong Telephone & Communication skills.</li><li>Background Knowledge of the diagnostic market especially Immunology & Clinical Chemistry Products</li><li>Knowledge of regulations and standards affecting IVDs and Biologics</li><li>Understands scientific terminology and literature</li><li>Successful engagement with customers, specifically lab staff</li><li>Enthusiastic team player</li><li>Can Do attitude with strong interpersonal relations and personal adaptability</li><li>Excellent time management and organization skills</li><li>Has great attention to detail and accuracy in what they do and takes pride in delivering high-quality results.</li></ul><h2>Required Qualifications</h2><ul><li>Bachelor's / Biomedical Engineer or laboratories</li><li>Licenses Saudi Council of Engineers / SCE or Saudi Commission for health specialties/ SCHS.</li><li>Minimum Skills Required: Excellent communication & presentation skills with strong interpersonal</li><li>Personal Characteristics: Excellent communication, interpersonal skills, discipline, flexibility, work with team.</li></ul>
<p>Ensure timely and accurate bookings and perform monthly closing activities to report US GAAP financials to Regional Management in Europe and the consolidation team in the United States Perform and/or review specific account analysis and reconciliations on a periodic basis to ensure compliance with internal policies, Sarbanes-Oxley (SOX) and internal control system standards. Support the external auditors during the annual statutory audit, including preparation of financial statements, respective documentation and assistance during the audit process. Perform analysis on operating expenses by cost center and division to support the financial analysts Key contact person for numerous internal stakeholders such as shared service centers, internal audit, Group consolidation team, payroll, tax and treasury Assist the Financial Controller in leading the accounting team Ad-hoc tasks and projects as required Working Capital Management: Ensure necessary working capitals are met, Monitor and follow up collections and outstanding claims from customers, Disbursement Functions: Review disbursement transactions including compliance with financial controls and Foreign Corrupt Practice Act (FCPA requirements), Manage audit processing of employee expense reimbursements and Citi Corporate Card activity monitoring, Manage monthly expense budget versus actuals, including but not limited to sponsorship activities and its financial compliance approvals, Monthly accruals process, Work with Shared Service center for payment processing, follow up and timely conflict resolution, Timely identification and resolution of disbursement related issues Compliance Tracker/Monitoring: Work with the Compliance Committee Team in monitoring outliers in marketing activities using internal tools, Review items of interest for adequacy of supports and remediation. Other Tasks: Assist the Financial Planning team on headcount and cost center expense analysis Meet accounting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports. Maintain accounting controls by establishing a chart of accounts; defining accounting policies and procedures. Guide other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues. Maintain financial security by establishing internal controls. Avoid legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures. Protect organization's value by keeping information confidential. Accomplish accounting and organization mission by completing related results as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Professionally Certified Chartered accountant/ACCA/CMA/Master of Commerce from International Institute or pursuing towards the same, MBA Finance with relevant experience will also be desirable</li><li>Relevant working experience (+5 years) in an accounting/finance department</li><li>Pharmaceuticals experience shall be preferred but not essential.</li><li>Experience in project management with strong capabilities in simultaneously managing various tasks, prioritizing them and respecting strict deadlines is essential for this role</li><li>Excellent understanding and experience within a matrix organization</li><li>Fluent in English both oral and written, with Arabic knowledge being a plus</li><li>Big 4 experience is highly desirable</li><li>Possess Can do approach, having high sense of ownership and urgency.</li><li>Knowledge of ERP systems, preferably experienced with SAP (FI), proficient with MS Office, mainly Excel (Pivot, Macros)</li><li>Not afraid to go through details.</li><li>Possess leadership skills and able manage a team thru difficult times, Excellent analytical and communication skills.</li></ul>
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<span></span><p><span><strong>Be the change. Join the world’s most visionary developer.</strong></span></p><br><br>
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<p><span>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p><br><br>
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<p><span>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p><br><br>
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<p><span><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p><br><br>
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<p><span><strong>Job Purpose:</strong></span></p><br><br>
<ul>
<li><span>Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li>
<li><span>The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li>
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<p><span><strong>Functional Responsibilities</strong></span></p><br><br>
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<li><span>Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li>
<li><span>Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li>
<li><span>Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li>
<li><span>Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li>
<li><span>Deliver end-user training, user guides, and day-to-day CRM support.</span></li>
<li><span>Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li>
<li><span>Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li>
<li><span>Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li>
<li><span>Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li>
<li><span>Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li>
<li><span>Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li>
<li><span>Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li>
<li><span>Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li>
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<p><span><strong>Job Requirements: </strong></span></p><br><br>
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<p><span><strong>Experience</strong></span></p><br><br>
<ul>
<li><span><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li>
<li><span>Experience supporting enterprise Salesforce implementations.</span></li>
<li><span>Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li>
<li><span>Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li>
<li><span>Experience in real estate, hospitality, or luxury customer environments preferred.</span></li>
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<p><span><strong>Technical Competencies:</strong></span></p><br><br>
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<p><span>Salesforce Administration - Advanced</span></p><br><br>
<p><span>CRM Strategy Support - Advanced</span></p><br><br>
<p><span>Automation & Workflow Design - Advanced</span></p><br><br>
<p><span>Data Governance - Advanced</span></p><br><br>
<p><span>Reporting & Analytics - Advanced</span></p><br><br>
<p><span>Stakeholder Management - Advanced</span></p><br><br>
<p><span>Integration Support - Intermediate–Advanced</span></p><br><br>
<p><span>User Training & Adoption - Advanced</span></p><br><br>
<p><span>Agentforce - Desired</span></p><br><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2><span >Position Overview</span></h2><p><span >As a Remote Customer Admin Support Specialist, you will serve as the primary point of contact for customer administrative inquiries while providing essential operational support to internal teams. You will be responsible for managing customer communications, maintaining accurate records, coordinating administrative workflows, and ensuring a high standard of customer satisfaction.</span></p><p></p><p><span >The ideal candidate is an excellent communicator with strong organizational skills, a customer-first mindset, and the ability to multitask while maintaining accuracy and professionalism.</span></p><p></p><h2><span >Key Responsibilities</span></h2><h3><span >Customer Support</span></h3><ul><li><span >Respond promptly and professionally to customer inquiries via email, chat, phone, and other communication channels.</span></li><li><span >Provide accurate information regarding products, services, policies, and procedures.</span></li><li><span >Resolve customer concerns efficiently while maintaining a positive customer experience.</span></li><li><span >Escalate complex issues to the appropriate departments when necessary.</span></li><li><span >Follow up with customers to ensure issues have been fully resolved.</span></li><li><span >Maintain high customer satisfaction through timely and effective communication.</span></li></ul><h3><span >Administrative Support</span></h3><ul><li><span >Manage and maintain customer records with a high level of accuracy.</span></li><li><span >Process customer requests, updates, documentation, and administrative forms.</span></li><li><span >Prepare reports, spreadsheets, and other business documents as required.</span></li><li><span >Schedule meetings, appointments, and coordinate calendars when necessary.</span></li><li><span >Organize digital files and ensure documentation is properly maintained.</span></li><li><span >Assist with data entry, record management, and database updates.</span></li></ul><h3><br></h3><h2></h2><h2><span >Required Qualifications</span></h2><ul><li><span >Bachelor's degree or equivalent work experience.</span></li><li><span >Minimum 1–3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</span></li><li><span >Excellent written and verbal communication skills in English.</span></li><li><span >Arabic language proficiency is highly preferred.</span></li><li><span >Strong organizational and time management skills.</span></li><li><span >Exceptional attention to detail.</span></li><li><span >Ability to prioritize multiple tasks and meet deadlines.</span></li><li><span >Strong problem-solving and critical-thinking abilities.</span></li><li><span >Ability to work independently with minimal supervision.</span></li><li><span >Professional, customer-centric attitude.</span></li></ul><h2></h2><h2><span >Technical Skills</span></h2><p><span >Experience using:</span></p><ul><li><span >Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</span></li><li><span >Google Workspace (Docs, Sheets, Drive, Calendar)</span></li><li><span >CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)</span></li><li><span >Customer support platforms (Zendesk, Freshdesk, Intercom, or similar)</span></li><li><span >Video conferencing tools (Zoom, Microsoft Teams, Google Meet)</span></li><li><span >Project management tools such as Trello, Asana, Monday.com, or ClickUp</span></li></ul><h2></h2><h2><span >Preferred Qualifications</span></h2><ul><li><span >Previous experience supporting customers within the MENA region.</span></li><li><span >Experience working in a remote or distributed team.</span></li><li><span >Familiarity with customer success or customer experience best practices.</span></li><li><span >Experience handling confidential customer information.</span></li><li><span >Knowledge of administrative process improvement and workflow optimization.</span></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Drives effective implementation, monitoring, and continuous improvement of QHSE requirements across Facility Management operations. Strengthens safe, compliant, and reliable service delivery across soft services, hard services, contractors, accommodation, offices, workshops, utilities, transportation interfaces, and service provider activities. Improves QHSE performance through inspections, audits, hazard identification, risk assessments, incident investigations, awareness delivery, reporting, and corrective action closure in line with company policies, regulations, contractual requirements, and integrated management system expectations.</p><p><strong>Key Accountabilities</strong></p><p><strong>Facility Management QHSE Delivery</strong></p><ul><li>Implement QHSE requirements across Facility Management activities and contractor-controlled work areas.</li><li>Monitor cleaning, catering, pest control, landscaping, waste management, maintenance support, accommodation, and office activities.</li><li>Conduct site inspections, behavioral observations, hygiene checks, and facility walkthroughs to identify QHSE gaps.</li><li>Identify unsafe acts, unsafe conditions, quality defects, environmental issues, and procedural non-compliance.</li><li>Strengthen operational safety through risk assessments, job safety analyses, and method statement reviews.</li><li>Review permit-to-work controls to confirm hazards and controls before work starts.</li></ul><p><strong>Contractor and Service Provider Compliance</strong></p><ul><li>Monitor contractor compliance with QHSE obligations, PPE use, equipment condition, and manpower discipline.</li><li>Track housekeeping, waste segregation, chemical handling, food safety, and accommodation standards.</li><li>Communicate company policies, QHSE procedures, contractual requirements, and regulatory obligations.</li><li>Review work practices and recommend practical updates to procedures, checklists, and control measures.</li></ul><p><strong>Incident Management and Corrective Actions</strong></p><ul><li>Participate in incident, near-miss, property damage, service failure, and customer complaint investigations.</li><li>Identify root causes and recommend corrective and preventive actions through closure.</li><li>Support internal and external audits across quality, safety, environment, and contractor performance.</li><li>Track audit findings, communicate actions, and drive effective closure.</li></ul><p><strong>QHSE Reporting and Performance Improvement</strong></p><ul><li>Maintain QHSE records, inspection reports, audit findings, action trackers, and training attendance.</li><li>Prepare incident statistics, performance dashboards, and Facility Management QHSE reports.</li><li>Analyze QHSE and service performance data to identify trends and improvement opportunities.</li><li>Recommend improvements that enhance compliance, service quality, and operational safety.</li></ul><p><strong>Awareness, Emergency Preparedness and Culture</strong></p><ul><li>Deliver QHSE inductions, toolbox talks, and awareness sessions for employees and contractors.</li><li>Promote safe work practices, emergency procedures, environmental protection, and quality expectations.</li><li>Coordinate emergency preparedness activities across Facility Management areas.</li><li>Maintain readiness for evacuations, spill response, first aid, and emergency communication.</li><li>Participate in emergency response, crisis support, and business continuity activities as required.</li><li>Promote proactive QHSE ownership with supervisors, service providers, and frontline personnel.</li><li>Encourage hazard reporting, lessons learned, continuous improvement, and high-quality service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Qualifications:</strong></p><ul><li>Bachelor's degree in safety, Environmental Science, Engineering Background, Quality Management, Facilities Management, or a related discipline.</li><li>Professional certifications in QHSE, ISO 9001, ISO 14001, ISO 45001, NEBOSH, IOSH, OSHA, or equivalent are preferred.</li></ul><p><strong>Minimum Experience:</strong></p><ul><li>3-5 years of experience in QHSE, safety, quality, or environmental roles, preferably within Facility Management, industrial services, accommodation, utilities, remote site operations, mining, oil and gas, chemicals, or similar operational environments.</li></ul><p><strong>Ma'aden High Performance Competencies:</strong></p><ul><li>Ownership and accountability;</li><li>Clear execution and results;</li><li>Continuous improvement;</li><li>Stakeholder coordination;</li><li>Site-level communication and influence;</li><li>Independent work in remote or operational environments;</li><li>Detail orientation</li></ul><p><strong>Skills:</strong></p><ul><li>QHSE management systems;</li><li>Risk assessment;</li><li>Incident investigation;</li><li>Site inspections and audits;</li><li>Corrective action follow-up;</li><li>Facility Management operations;</li><li>Soft services and hard services interfaces;</li><li>Contractor management;</li><li>Hygiene and accommodation standards;</li><li>Housekeeping and waste management;</li><li>Emergency preparedness;</li><li>Report writing and documentation control;</li><li>Data analysis and dashboards;</li><li>Microsoft Office applications;</li><li>English written and verbal communication;</li><li>Arabic communication skills as an advantage</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.</p><p><br></p><p><b>Reimagine What’s Possible </b></p><p><br></p><p><br></p><p><b><u>PRINCIPAL DUTIES AND RESPONSBILITIES</u></b></p><ul><li>Ensure proper cable management, labelling, and compliance with industry and Air Products DT/IT standards.</li><li>Supervising installation, termination and testing *structured cabling* (Cat5e/Cat6/Cat6a, fiber optics) for data, voice, and CCTV systems.</li><li>Monitoring fiber Optic cable OTDR, fluke testing and documentation.</li><li>Layout of IT Room cabinets, mounting of Equipment and cable management with labeling and documentation.</li><li>Inspection and verification for the installation of communication cable that meets the project requirements.</li><li>Managing IT contractors, vendors, other external parties, coordinating for DT Infrastructure and support services.</li><li>Troubleshoot and repair damaged or faulty cabling, connectors, and network drops.</li><li>Assisting to DT Project team for installation and configuration of DMZ.</li><li>Performing site activities in compliance to the health and safety standards.</li><li>Receiving and executing the assigned task as per the Safety Work Permit requirements.</li><li>Development and approval of Job Safety Analysis/ Risk Assessment for assigned task.</li><li>Provide technical support for Microwave and/or Tetra tower installation and device management in collaboration with the external vendor.</li><li>Prepare, review, and maintain documentation for inspection test reports (ITR) and uploading to Aconex and OT.</li><li>Set up and manage temporary IT infrastructure, including network cabling, wireless access points, and VPN connections.</li><li>Provide local co-ordination for issue remediation & deployments with other DIS teams located remotely. Primarily, but not restricted to network & wireless services.</li><li>Provide local IT support, and maintain IT Standards including Safety for IT rooms within the incumbents of responsibility.</li><li>Provide information technology support for industrial control systems at site</li><li>Provide network hardware upgrades and installations for Maintain Viability work where Network Technical Support would not be performing this role.</li></ul><p>SKILLS</p><ul><li>Technically knowledgeable and driven to learn new things.</li><li>Must be highly motivated with good self-direction and initiative and work well in a remote team environment.</li><li>Good interpersonal and communication skills and ability to work with all levels of people in the organization.</li><li>Expected to work outside of normal business hours and weekends if required to provide technical support. </li><li>Strong problem solving and customer service skills.</li><li>Ability to assess and prioritize competing urgent issues.</li><li>Flexibility to respond and adapt to new, different, or changing situations, requirements, or priorities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>EDUCATION AND EXPERIENCE</p><ul><li>Degree in Information Systems or Computer Science, specialized training, certification, or equivalent work experience</li><li>Good written and spoken English language skills.</li><li>Proven work experience in desktop support or other IT infrastructure areas.</li><li>Good Knowledge of PC clients including:</li><li>Operating Systems (Microsoft)Windows 7 / Windows 10 – Required</li><li>Network Connectivity (TCP/IP, LAN/WAN) – Required</li><li>Remote Connectivity/SSL/VPN</li><li>Printing – Queue setup, NW troubleshooting, HP hardware knowledge Software distribution/SCCM - Basic knowledge required</li><li>MS Office Products, including Office/O365</li><li>Microsoft SCEP/Windows Firewall</li><li>Virtual desktop infrastructure and/or Citrix</li><li>Other desirable skills/knowledge:</li><li>Familiarity with Industrial Control System (ICS).</li><li>Knowledge of other IT infrastructure tools and services such as networks, servers, security and voice.</li><li>Ability to work with strategic vendors, outside support/service providers and 3rd party vendors.</li><li>Good understanding of ITIL processes used by Air Products (Incident, Change, Problem, etc.)</li><li><br></li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels. They undertake complex operational activities including development of detailed responses to media mentions, securing of space in various forms of mass media, and monitoring performance.</p><p><strong>Media Relations Planning and Management</strong></p><ul><li>Perform internal assessment to identify gaps and requirements in the area of media via traditional channels</li><li>Perform research to identify leading and best practices and policies in media relations to be implemented at ZATCA</li><li>Develop media strategy, approach, policies and processes based on internal assessment results and research findings to ensure efficient dissemination of information to the target audience via traditional channels</li><li>Develop implementation plans, schedule, calendar, and budget for media relations activities including traditional channels activities to ensure systematic implementation</li><li>Develop media monitoring and reporting approach and media screening plan to achieve PR goals and objectives</li><li>Develop detailed responses to media mentions in traditional channels in line with communication strategy, content development guidelines and ZATCA s interests</li><li>Identify, assess, recommend, and engage with media partners across all traditional channels that best fit ZATCA s brand image</li><li>Build and maintain relationships with local, regional and global media partners ensuring proper media engagement across traditional channels</li><li>Secure space in various forms of mass media for the advertisement of ZATCA by engaging in media buying by negotiating, purchasing and monitoring advertising space and airtime at lowest possible cost</li><li>Coordinate with the Spokesperson for media appearance, as well as prepare for interviews</li><li>Handle external facing communication for traditional channels including newspapers, magazines, radio, TV, billboards, etc. ensuring protection of ZATCA s image and brand</li><li>Publish communication, promotional and advertisement material across ZATCA s traditional channels</li><li>Perform coverages and documentation of ZATCA's external and internal contributions</li></ul><p><strong>Media Relations Monitoring and Reporting</strong></p><ul><li>Monitor the execution of media strategy, recommend corrective actions for deviations and escalate discrepancies for resolution</li><li>Monitor the dissemination of marketing and communication content for assigned traditional communications channels ensuring alignment with brand image</li><li>Develop and distribute surveys and collect media reach metrics and data from all traditional channels to evaluate and analyze results for enhanced planning and accordingly recommend needed updates to the branding strategy to optimize ZATCA brand reach and awareness</li><li>Develop periodical reports highlighting findings for improvement based on media monitoring plan to achieve PR goals and objectives</li><li>Monitor and evaluate media agencies performance in terms of quality, capacity, and cost for decision-making purposes and accordingly provide suggestions to top management to improve decision-making</li></ul><p><strong>Organization and Operations</strong></p><ul><li>Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner</li><li>Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner</li><li>Escalate complex problems to the relevant person to ensure cases/issues are closed properly</li><li>Perform other duties as requested</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Media, Public Relations, Journalism, Communications, or equivalent is required</li><li>A minimum of 4 years of relevant experience</li><li>Collaboration and Communication - Developing</li><li>Professionalism - Proficient</li><li>Digital Communication - Proficient</li><li>Marketing Campaigns - Proficient</li><li>Media Production - Proficient</li><li>Public and Media Relations - Advanced</li><li>Results Oriented - Proficient</li><li>Customer Focus - Proficient</li><li>Enablement of Change and Innovation - Developing</li><li>Vendor Management - Proficient</li></ul><p></p></section>
Company Overview MISAC, Midea Shaker Company is collaboration between Midea Residential Air Conditioners (Midea RAC) and Midea Building Technologies (Midea MBT) with Hussein & Al-Hassan G. Shaker Bros. for Modern Trading Co. LTD (HH-Shaker) aims to establish a joint venture encompassing local manufacturing and sales, dedicated to breaking into the HVAC engineering market. As the political and economic hub of the Middle East, Saudi Arabia has witnessed rapid development in its infrastructure and engineering sectors under the Vision 2030. MISAC is actively responding to the initiatives of investing in Saudi and local manufacturing, as well as the sustainable development strategy. Leveraging advanced energy-saving technologies and intelligent products, MISAC provides efficient, low-carbon HVAC solutions for the local market, which are widely applied across various fields including residential, commercial, industrial, agricultural, and large-scale public facilities.<br>Job Summary This position is to coordinate warehousing and logistics operations across procurement, sales, and production teams, sourcing and managing suppliers for goods receiving, outbound, and in-warehouse activities, and developing SOPs to standardize warehouse operations. The role also oversees transportation and delivery coordination, tracking shipment progress and resolving issues such as delays, damage, or loss to ensure timely and accurate delivery of goods. Successful candidates will offer a strong sense of responsibility, good communication and coordination skills, and the ability to work well under a demanding pace, by partnering closely with the Sales, Production, and Procurement teams as well as external warehousing and transportation suppliers.<br>Essential Job Responsibilities Liaise with procurement, sales, production and customer teams to synchronize logistics and warehousing needs, and source suitable suppliers to ensure smooth goods inbound and outbound. Manage warehousing suppliers and operations, including receiving, outbound, and in-warehouse processes, from sourcing through execution. Formulate and improve warehousing and logistics SOPs, and supervise suppliers to standardize their work. Ensure product quality and consistency between physical inventory and system records, and analyze indicators like inventory turnover and logistics efficiency to drive optimization. Coordinate transportation with courier and logistics providers, track delivery progress, and resolve abnormalities such as delays, damage, or loss. Coordinate order dispatch and picking with sales and factory/warehouse teams, and arrange delivery with transporters and customers. Maintain delivery records and inventory checks, process transporter invoices, and manage the transporter base for long-term reliability.<br>Required Qualifications College degree or above (preferably Bachelor's) in Logistics Management, Supply Chain Management, Warehouse Management, Business Administration, or a related field.2-5 years of relevant warehouse and logistics management experience; e-commerce or manufacturing warehousing experience preferred. Solid grounding in warehouse and logistics fundamentals, including storage, sorting, packaging, transportation, and customs clearance. Proficient in WMS/ERP systems and Microsoft Office, particularly Excel. Strong analytical skills in logistics cost accounting and inventory analysis, with the ability to identify issues and propose improvements. Strong sense of responsibility and attention to detail, good communication skills, and the ability to work well under a demanding pace as part of a team.<br>Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.
About The Company<br><br>Power International Holding (PIH) is a leading diversified conglomerate with a strong presence across multiple sectors including real estate, hospitality, manufacturing, and investment. Established with a vision to drive sustainable growth and innovation, PIH is committed to delivering excellence and creating value for its stakeholders. The company prides itself on its dynamic approach, strategic investments, and a dedicated team of professionals who are passionate about shaping the future of the industries it operates in. With a focus on quality, integrity, and excellence, PIH continues to expand its footprint regionally and globally, fostering long-term partnerships and contributing to economic development.<br><br>About The Role<br><br>We are seeking a highly motivated and detail-oriented professional to join our team in the role of [Job Title]. This position is integral to our operational success and offers an exciting opportunity to work within a fast-paced, innovative environment. The successful candidate will be responsible for supporting various functions within the organization, ensuring seamless execution of projects, and maintaining high standards of quality and efficiency. This role requires a proactive approach, excellent communication skills, and the ability to collaborate effectively across departments. The ideal candidate will demonstrate a strong work ethic, adaptability, and a keen eye for detail, contributing to the ongoing growth and success of Power International Holding.<br><br>Qualifications<br><br>The ideal candidate should possess a Bachelor's degree in Business Administration, Management, or a related field. Relevant professional experience of 3-5 years in a similar role is preferred. Strong organizational and multitasking skills are essential, along with proficiency in Microsoft Office Suite and relevant industry-specific software. Excellent communication and interpersonal skills are required to interact effectively with team members and stakeholders. A results-oriented mindset, problem-solving abilities, and the capacity to work under pressure are highly valued. Candidates with a proactive attitude and a willingness to learn will be given priority.<br><br>Responsibilities<br><br>Assist in the coordination and execution of departmental projects, ensuring deadlines and quality standards are met. Support daily administrative tasks, including scheduling meetings, preparing reports, and maintaining documentation. Collaborate with cross-functional teams to streamline processes and improve operational efficiency. Monitor project progress and provide regular updates to management. Participate in strategic planning sessions and contribute innovative ideas for process improvements. Assist in preparing presentations and communications for internal and external stakeholders. Ensure compliance with company policies and industry regulations. Handle confidential information with discretion and professionalism.<br><br>Benefits<br><br>Power International Holding offers a competitive benefits package designed to support our employees' well-being and professional growth. Employees enjoy comprehensive health insurance coverage, including medical, dental, and vision plans. The company provides opportunities for continuous learning and development through training programs and workshops. Additionally, PIH offers a supportive work environment that encourages innovation and collaboration. Employees benefit from competitive salary packages, performance-based incentives, and ample opportunities for career advancement. We also promote work-life balance through flexible working arrangements and employee wellness initiatives.<br><br>Equal Opportunity<br><br>Power International Holding is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees are valued and respected. We do not discriminate based on race, ethnicity, gender, age, religion, disability, or any other protected characteristic. Our hiring practices are based solely on merit and suitability for the role. We believe that a diverse workforce enhances our ability to innovate and achieve excellence, and we are dedicated to providing equal employment opportunities to all qualified candidates.<br><br>Skills: Project Management, Communication, Organizational Skills, Stakeholder Engagement, Process Improvement, Administrative Support
Company Overview MISAC, Midea Shaker Company is collaboration between Midea Residential Air Conditioners (Midea RAC) and Midea Building Technologies (Midea MBT) with Hussein & Al-Hassan G. Shaker Bros. for Modern Trading Co. LTD (HH-Shaker) aims to establish a joint venture encompassing local manufacturing and sales, dedicated to breaking into the HVAC engineering market. As the political and economic hub of the Middle East, Saudi Arabia has witnessed rapid development in its infrastructure and engineering sectors under the Vision 2030. MISAC is actively responding to the initiatives of investing in Saudi and local manufacturing, as well as the sustainable development strategy. Leveraging advanced energy-saving technologies and intelligent products, MISAC provides efficient, low-carbon HVAC solutions for the local market, which are widely applied across various fields including residential, commercial, industrial, agricultural, and large-scale public facilities.<br>Job Summary This position is to coordinate warehousing and logistics operations across procurement, sales, and production teams, sourcing and managing suppliers for goods receiving, outbound, and in-warehouse activities, and developing SOPs to standardize warehouse operations. The role also oversees transportation and delivery coordination, tracking shipment progress and resolving issues such as delays, damage, or loss to ensure timely and accurate delivery of goods. Successful candidates will offer a strong sense of responsibility, good communication and coordination skills, and the ability to work well under a demanding pace, by partnering closely with the Sales, Production, and Procurement teams as well as external warehousing and transportation suppliers.<br>Essential Job Responsibilities Liaise with procurement, sales, production and customer teams to synchronize logistics and warehousing needs, and source suitable suppliers to ensure smooth goods inbound and outbound. Manage warehousing suppliers and operations, including receiving, outbound, and in-warehouse processes, from sourcing through execution. Formulate and improve warehousing and logistics SOPs, and supervise suppliers to standardize their work. Ensure product quality and consistency between physical inventory and system records, and analyze indicators like inventory turnover and logistics efficiency to drive optimization. Coordinate transportation with courier and logistics providers, track delivery progress, and resolve abnormalities such as delays, damage, or loss. Coordinate order dispatch and picking with sales and factory/warehouse teams, and arrange delivery with transporters and customers. Maintain delivery records and inventory checks, process transporter invoices, and manage the transporter base for long-term reliability.<br>Required Qualifications College degree or above (preferably Bachelor's) in Logistics Management, Supply Chain Management, Warehouse Management, Business Administration, or a related field.2-5 years of relevant warehouse and logistics management experience; e-commerce or manufacturing warehousing experience preferred. Solid grounding in warehouse and logistics fundamentals, including storage, sorting, packaging, transportation, and customs clearance. Proficient in WMS/ERP systems and Microsoft Office, particularly Excel. Strong analytical skills in logistics cost accounting and inventory analysis, with the ability to identify issues and propose improvements. Strong sense of responsibility and attention to detail, good communication skills, and the ability to work well under a demanding pace as part of a team.<br>Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.
Additional Information<br><br>Job Number 26118494<br><br>Job Category Human Resources<br><br>Location Kudai Road, Makkah, Saudi Arabia, Saudi Arabia, 21955VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26118515<br><br>Job Category Spa<br><br>Location 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: State or Regional Massage License<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>تقدم مجموعة فنادق ومنتجعات لاكشيري كوليكشن، التي تضم أكثر من 120 فندقًا في أكثر من 35 بلدًا، وعدًا بتجارب أصيلة تستحضر ذكريات دائمة وثمينة. إن خبرتنا التي تزيد عن 100 عام، بدءًا من عام 1906 تحت علامة CIGA الإيطالية – وهي مجموعة من العقارات الأكثر شهرة وتميزًا في أوروبا – بمثابة أساس متين بينما نتطور باستمرار لتجاوز رغبات المسافر الفاخر.<br><br>من القصور الأسطورية والملاذات النائية إلى الكلاسيكيات الحديثة الخالدة، يمثل كل فندق ومنتجع فاخر تعبيرًا فريدًا وعزيزًا عن موقعه – بوابة للسحر الثقافي والكنوز في الوجهة. إذا كنت شخصًا لديه تقدير لسرد القصص المثيرة للاهتمام، وتهتم بشدة وشغف بتراث هذه الوجهة، وترغب في تقديم ضيافة حقيقية وشخصية واستباقية، فإننا ندعوك في رحلتنا. عند الانضمام إلى لاكشري كولكشن، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.
Role Purpose : Responsible of supporting the effective implementation and continuous enhancement of the Group’s Risk Management and Business Continuity Management frameworks. The role ensures consistent risk identification, assessment, reporting, and continuity readiness through strong stakeholder engagement, robust analytics, and disciplined execution of risk and BCMS practices.<br>Key Accountabilities : <br>Coordinating the identification, assessment, measurement, and documentation of risks across the Group and subsidiaries. Applying and embedding approved ERM methodologies, tools, templates, and techniques in day‑to‑day risk activities. Supporting the implementation and maintenance of Group ERM framework, policies, procedures, and standards. Ensuring alignment in practice with COSO ERM and ISO 31000, and highlighting gaps or deviations. Facilitate and document periodic risk workshops with subsidiaries, functions, and Risk Champions. Support Management and Risk Champions through, hands-on guidance on risk identification, assessment, treatment, monitoring, use of tools, templates, and scoring methodologies Review risk registers, challenging the completeness, consistency, risk articulation, cause–impact clarity, risk scoring Track and support the identification and assessment of emerging and strategic risks. Monitor risk ownership and escalate gaps where accountability is unclear or weak. Reviewing risk mitigation and treatment plans to ensure they are proportionate to risk severity, practical and time-bound and clearly owned by accountable stakeholders Tracking and reporting progress of risk enhancement and remediation actions across subsidiaries. Escalating overdue actions, deteriorating risks, and critical issues in a timely manner. Develop and maintain dashboards and analytics (e.g., Power BI, GRC platforms). Prepare periodic ERM reporting packs for management and committees. Supporting the implementation of the Group BCM framework in line with ISO 22301 & Regulatory requirements Monitoring subsidiary adherence to BCM policies, standards, and governance requirements. Supporting establishment and effectiveness of BCM governance structures Support subsidiaries in critical business processes, key dependencies and suppliers and disruption and crisis scenarios Track development, maintenance, and periodic review of Business Continuity Plans (BCP) Coordinate and monitor BCM testing, simulations, and crisis drills. Review test outcomes, identify gaps, and track remediation actions to closure. Prepare BCM readiness and gap reports, including overdue actions and weaknesses.<br>Necessary Knowledge and Experience<br>Demonstrate working knowledge of internationally recognized risk management frameworks in ISO 31000 & COSO Enterprise Risk Management (ERM) Excellent communication, interpersonal and presenting skills, with the ability to effectively collaborate with internal and external stakeholders at all levels. Demonstrate strong day-to-day communication skills including, facilitating workshops and meetings, explaining risk concepts in clear, non-technical language, drafting concise reports and presentations Strong knowledge and analytical capability to interpret risk data and reports, with the ability to recognize trends, inconsistencies, and control gaps across the organization. Demonstrated judgment and risk-based thinking, with the ability to formulate practical, proportionate recommendations to enhance controls, business processes, and the quality of risk and management reporting. Solid knowledge and hands-on experience in Business Continuity Management Systems (BCMS), including a strong understanding of ISO 22301 principles, business impact analysis, continuity strategies, crisis management, and the design, implementation, testing, and continuous improvement of BCPs, DRPs, and crisis management frameworks.<br>Education and Certification Requirements<br>A bachelor’s in business, risk management, accounting, finance or related discipline.5+ years of Business Consultancy Projects, Project Management, Business Process Reviews, Risk Management, BCMS or related experience. Experience in a Big4 firm with a focus on risk management would be an advantage. Knowledge of regulatory & compliance (Preferred in KSA). Advanced Excel, Word, Power Point, Visio, Power BI. SAP knowledge is an advantage<br>Job Location : Riyadh
About Us:<br>Dal is a Saudi-born Saa S Reg Tech company powering the financial sector with advanced compliance and governance solutions. We combine regulatory expertise with modern technology to deliver products like AML, KYC, KYB, CRM, and risk management—built to help Financial Institutions and Fin Techs launch, grow, and stay compliant with ease. Our platform is designed as a one-stop shop: scalable, API-driven, and built to integrate seamlessly with the Saudi financial ecosystem. At Dal, we're not just offering services—we're building technology that enables institutions to move confidently and keep pace with Vision 2030.<br>The Role:<br>This role focuses on building how Dal’s products are positioned and communicated in the market, with a strong emphasis on clear value articulation and product adoption. You will be responsible for developing and executing go-to-market initiatives, product messaging, and customer-facing narratives that bring product value to life. The role also supports Dal’s external presence through events, customer success stories and case studies, and market engagement activities that strengthen brand visibility and trust.<br>Key Responsibilities:<br>Product Positioning & Messaging: Build and define how Dal’s products are positioned and communicated in the market, ensuring clear and consistent value articulation.<br>Go-to-Market Execution: Develop and execute go-to-market initiatives for product launches, feature releases, and market expansion activities.<br>Customer Stories & Case Studies: Create customer success stories and case studies that clearly demonstrate product value, outcomes, and business impact.<br>Market Research & Insights: Conduct market, customer, and competitive research to identify opportunities and inform product and market direction.<br>Content & Commercial Support: Develop product messaging, presentations, and materials that support customer conversations and business development.<br>Brand Presence & Product Representation: Support Dal’s presence in the market through events, industry engagements, and customer-facing activities, while representing the product and clearly communicating its value to customers, partners, and stakeholders.<br>Campaign Execution: Plan and execute initiatives that drive awareness, engagement, and product adoption.<br>Cross-Functional Alignment: Work closely with internal teams to align product direction, market opportunities, and execution.<br>Performance Tracking & Optimization: Monitor initiatives, analyze results, and continuously improve messaging and execution based on insights.<br>Qualifications:<br>Bachelor's degree in Marketing, Business, Communications, or a related field. Experience in Product Marketing, Growth, Brand, or similar roles within B2B Saa S, Fin Tech, or Reg Tech. Strong ability to translate complex products into clear, compelling value propositions. Experience in go-to-market execution, product launches, or campaign management. Strong storytelling skills with the ability to create customer-facing narratives and case studies. Comfortable working in a fast-paced, early-stage environment with high ownership. Excellent written and verbal communication skills in both Arabic and English.<br>Case Study:<br>Your CV tells us where you’ve been, show us how you think!<br>As part of the application process, candidates are invited to complete a Product Marketing Case Study designed to showcase their strategic thinking, creativity, and approach to solving real-world marketing challenges.<br>Case Study scenario, questions, requirements, and submission guidelines, can be accessed here [Dal Marketing Task.pdf]Please submit your completed presentation in PPT format to TA@getdal.sa<br>What We Offer:<br>Competitive Package: Attractive salary, potential equity participation, and premium health insurance coverage. Growth Opportunity: A dynamic environment within a fast-growing startup. Impact: The opportunity to contribute to meaningful work in a high-impact industry. Culture: A collaborative, fast-paced, and learning-driven environment that values ownership and continuous growth.
<p>Provides specialized clinical services to JHAH patients for the diagnosis and management of gynecologic disorders and obstetrics. Scope The Obstetrics /Gynecology Subspecialist is a staff member of the Mother and Child Health Institute, and provides clinical care and consultative services to inpatient and outpatients with gynecologic disorders or who require obstetrical care. Reports to the Unit Head of Obstetrics and Gynecology and the Chair of the Mother and Child Health Institute. Principal Contacts Has daily contact with patients, family members, staff, nurses, allied health professionals, administrators and physicians. Principal Duties • Provides person-centered care and consultations to inpatients and outpatients in the area of expertise • Provides diagnostic (including basic Obstetrics/Gyn Ultrasound) and therapeutic procedures in accordance with the highest standards of care and within the delineation of privileges as recommended by the Chief of the Division/Unit s Physicians Manger, and approved by the JHAH Credentialing and Privileging Committee. • Completes all medical documentation and reports in a timely and professional manner. • Develops collegial relationships and works collaboratively other physicians, nurses, allied health providers, and administrators across departments and districts at JHAH. Actively participates as a member of multi-disciplinary teams and is a team player. • Shares in the Clinical responsibilities according to operational need including in-house or call-in (include working evenings, nights, weekends and holidays) according to a schedule compiled by the Chief of the Division/Unit s Physicians Manger or his designee or when an emergency situation arises. Including Covering the Delivery Room to include admitting patients, reviewing their history, planning a course of action, performing both spontaneous and operative deliveries when medically indicated, and interacting with midwives. • Responds to emergency requests for assistance from colleagues in the Unit/Division, formal and informal consultations from physicians in other Services, from the emergency rooms at all JHAH facilities. • Actively participates in the monthly Unit, Division, Department and Hospital staff, clinical, education and research meetings. • Contributes to the educational activities of the Division/Unit, by attending Grand Rounds, Journal Clubs and fosters the education or professional development of trainees or other health care professionals. • Participates in interdisciplinary, interdepartmental and performance and quality improvement activities including committee service within JHAH. • Promptly responds to all JHAH queries regarding medical documentation, coding, patient concerns, or risk management. • Participates in the development and implementation of administrative policies, medical practice procedures, clinical guidelines, and standard operating procedures</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong> • Graduation from an approved medical school MD/M.B.B.Ch. • One year of internship in a recognized training program. • Completed residency training in Obstetrics /Gynecology. • Board Certification by Saudi, American Board, Canadian Royal College of Physicians, or equivalent. • Certified in the Obstetrics /Gynecology Specialty that satisfy the requirements of the JHAH Credentials & Privileges. • Fellowship or training that satisfy the requirements of the JHAH Credentials & Privileges, in one of the following Obstetrics /Gynecology Subspecialties: • Maternal Fetal Medicine • Gynecological Endocrinology & Infertility • Gynecological Oncology • Urogynecology and Pelvic Reconstructive Surgery • Other Subspecialty as recognized by the Saudi Commission for Health Specialties. <strong>Experience</strong> • Three years experience post subspecialty and board certification. • Must hold a valid license to practice medicine. <strong>Certifications/Other requirements as applicable</strong> • Excellent command of verbal and written English. • Ability to adjust to group practice in a medical environment. • Thorough knowledge of medical ethics, with particular reference to the obligation to maintain the confidentiality of professional work. • Personality which inspires confidence and trust in patients and colleagues. • Adherence to By-Laws, Rules and Regulations of the JHAH.</p>
<p><br></p><p><b>Job Responsibilities :</b></p><p>General</p><ul><li>Reporting directly to the Center Manager, assist in the smooth running of the center asset.</li><li>Assist the Senior Manager in the development of other centers at other assets.</li><li>Maintain a professional appearance of the center.</li><li>Ensure all sales are conducted in a professional manner.</li><li>Work remotely and visit office as and when required.</li><li>Manage inventory for preopening.</li><li>Prepare retail stock for future years.</li><li>Manage the purchasing budget.</li><li>Ensure sufficient stock.</li></ul><p>Establishment of the Center: Pre-Opening</p><ul><li>Work alongside the Center Manager to develop and deliver the centre and necessary components.</li><li>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</li><li>Become familiar with the retail products in stock.</li><li>Become familiar with the activities in the area.</li><li>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</li></ul><p>Establishment of the Center: Post-Opening</p><ul><li>All activities conducted from the Center are conducted in a professional manner.</li><li>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</li><li>Ensure up to date and accurate records are kept pertaining to retail activities.</li><li>Plan and direct the day-to-day operations of a retail outlet according to company policy.</li><li>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</li><li>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</li><li>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</li><li>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</li><li>Establish and maintain effective working relationships with managers, co-workers, and the public.</li><li>Maintaining accurate inventory records and preparing orders from suppliers.</li><li>Assisting staff/students with course registration and/or rental equipment.</li><li>Taking bookings and answering questions about courses/activities destinations</li></ul><p>Policies, Systems, Processes, Procedures, Standards and Reports</p><ul><li>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner.</li></ul><p>Safety, Quality & Environment</p><ul><li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li></ul><p>Continuous Improvement</p><ul><li>Contribute to the identification of opportunities for continuous improvement of the center s systems, processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>1-2 years of experience in hospitality, guest services, reception, or a similar customer-facing environment.</li><li>Previous sales experience or a proven sales track record is preferred.</li><li>Understanding of reception and front desk operations, including industry practices and procedures.</li><li>Excellent standard of written and spoken English</li><li>Excellent communicator and public talking</li><li>Has an aptitude and aspiration for outstanding customer service with a can-do attitude</li><li>Flexible and open-minded approach to environment and tasks</li><li>Ability to self-motivate and deliver to agreed deadlines</li><li>Good time-keeping</li><li>Social media experience</li><li>Excellent salesperson</li><li>Highly detail-oriented</li><li>Guest experience oriented, social personality</li><li>Able to work with different cultures and nationalities</li><li>Ability to handle high-end clientele, superior level of customer service</li><li>Effectively manage guests requests and complaints</li><li>Be a perfect role model for other staff members</li><li>Able to work in a dive resort environment and follow professional grooming standards</li><li>Able to work both as part of a team and independently, and exercises sound judgment and discretion</li><li>Demonstrate the utmost confidentiality at all times</li><li>Proficient with Microsoft Office</li><li>Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</li><li>Ability to deliver a magical guest experience</li><li>Able to assist with dive center administration and planning</li><li>Spoken language other than English (preferably Arabic)</li><li>Marine conservation interest/background</li></ul>