Cisco Network Engineer Jobs in Saudi
460 Jobs Found
<h3 >About KAUST and the Role</h3>
<p >KAUST (King Abdullah University of Science and Technology) is seeking a <strong >Research User Computing Linux Specialist</strong> to join its team. This full-time position focuses on the design, operation, and continuous improvement of Linux-based research end-user computing platforms within the university's environment.</p> <h3 >Role Overview</h3>
<p >The Research User Computing Linux Specialist is responsible for enabling secure, reliable, and high-performance access to scientific desktop environments for faculty, researchers, and students. This includes managing Ubuntu and Rocky Linux endpoints, physical scientific workstations, and virtual scientific workstation services to support KAUST's research and academic communities.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Administer, maintain, and improve Ubuntu and Rocky Linux end-user platforms to ensure stable and secure scientific workstation services.</li>
<li >Develop, standardize, and maintain Linux workstation builds and images for physical and virtual scientific desktops.</li>
<li >Manage and support remote scientific workstation platforms, including NICE DCV and Kasm Workspaces.</li>
<li >Automate provisioning, configuration, patching, monitoring, and compliance activities using scripting, configuration management, Infrastructure as Code, and GitOps-aligned practices.</li>
<li >Troubleshoot and resolve complex issues related to Linux endpoints, workstations, remote desktops, GPUs, drivers, performance, identity, storage, and networks.</li>
<li >Integrate Linux desktops and workstations with enterprise IAM, storage, network, monitoring, security, and endpoint management services.</li>
<li >Partner with faculty, researchers, students, and various technical teams to understand scientific workflows and translate requirements into sustainable workstation solutions.</li>
<li >Support the installation, validation, and maintenance of scientific and research software on Linux workstation environments.</li>
<li >Implement and maintain security and compliance controls for Linux workstation environments, including patching, hardening, and audit logging.</li>
<li >Develop and maintain operational documentation, runbooks, user guidance, dashboards, and service metrics.</li>
<li >Evaluate new Linux desktop, remote access, virtualization, automation, and scientific workstation technologies.</li>
</ul> <h3 >Essential Qualifications</h3>
<ul >
<li >Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Engineering, or a related field.</li>
<li >Strong automation mindset, with the ability to reduce manual work through scripting, configuration management, Infrastructure as Code, and repeatable operational processes.</li>
<li >Good understanding of research and scientific computing needs, including GPU-enabled workstations, specialized software, reproducibility, performance, and secure remote access.</li>
<li >Ability to diagnose issues across operating systems, drivers, remote desktop platforms, identity, storage, network, security controls, and user-side configurations.</li>
<li >Customer-centric approach, with the ability to work directly with faculty, researchers, students, and technical teams, communicate clearly, and set realistic expectations.</li>
<li >Strong documentation and continuous improvement mindset, with the ability to create runbooks, standards, support materials, and operational metrics.</li>
<li >Good collaboration skills, with the ability to work effectively with various platform, network, security, IAM, storage, HPC, vendor, and research support teams.</li>
<li >Awareness of security, compliance, auditability, and operational risk in enterprise and research computing environments.</li>
<li >Ability to prioritize work in a deadline-driven research and teaching environment while maintaining service reliability and user trust.</li>
<li >Willingness to learn and evaluate new Linux, remote workstation, automation, and scientific computing technologies.</li>
</ul> <h3 >Desired Skills and Experience</h3>
<ul >
<li >Relevant Linux certification (*, Red Hat Certified Engineer, Linux Foundation Certified Engineer, LPIC) or equivalent.</li>
<li >Certification or formal training in configuration management, automation, security, IT service management, NICE DCV, Kasm Workspaces, or related platforms.</li>
<li >Security, cloud, networking, or endpoint management certifications (*, Security+, CISSP, CCNA, ITIL) or equivalent.</li>
<li >Hands-on experience with remote scientific workstation platforms such as NICE DCV, Kasm Workspaces, or similar technologies.</li>
<li >Experience with GPU-enabled Linux workstations, NVIDIA/CUDA environments, scientific software stacks, or specialized research desktop environments.</li>
<li >Exposure to security and compliance baselines such as NIST 800-171, NIST 800-53, CIS Benchmarks, ISO standards, or institutional security requirements.</li>
<li >Experience working directly with faculty, researchers, students, labs, vendors, and cross-functional IT teams to gather requirements and deliver sustainable technical solutions.</li>
</ul> <h3 >Application Process</h3>
<p >Qualified candidates are encouraged to apply.</p>
IT Network & Security Senior Specialist<br><br>Location HQ Office – Riyadh<br>About the Role:<br><br>Manage the optimization and security of the Company IT network infrastructure, including networks, systems, and data. Ensure seamless operations and implementation of proactive measures to safeguard the Company IT network and meet organizational requirements.<br><br>KEY ACCOUNTABILITIES & ACTIVITIES<br><br>Network Operations Manage the Company IT network and implement comprehensive security measures to ensure the integrity and confidentiality of network data. Drive the design, deployment, and maintenance of the Company IT network infrastructure, ensuring scalability, efficiency, and alignment with organizational goals. Conduct thorough capacity planning exercises to anticipate and address future network requirements, proposing scalable solutions that align with the organization's growth strategy. Identify and recommend solutions for optimal network performance based on industry best practices and a thorough understanding of organizational requirements. Collaborate with cross-functional teams to integrate network solutions seamlessly into the overall IT infrastructure. Communicate effectively with end-users, providing expert technical support and addressing concerns promptly and professionally.<br>Stay informed about industry trends and emerging technologies in network administration, integrating relevant advancements to ensure optimal performance. Provide inputs and implement policies, systems, and procedure for the assigned team so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Support the development and implementation of policies, procedures, and strategic plans, incorporating a robust and clearly defined security incident response program to anticipate potential risks, enhance organizational resilience, and safeguard the Company Assets. Create and maintain comprehensive documentation for network configurations, processes, and troubleshooting procedures, adhering to industry standards and internal documentation guidelines. Network Monitoring and Troubleshooting<br>Monitor and assess network performance, ensuring optimal functionality and identifying potential issues for proactive resolution. Demonstrate a prompt and efficient response in diagnosing and resolving network issues to minimize downtime and maintain uninterrupted business operations. Provide support for network-related issues, conducting thorough diagnostics to identify root causes and collaborating with vendors as necessary to ensure timely and effective issue resolution. Ensure the seamless and timely execution of data recovery procedures, utilizing advanced IT network expertise to retrieve, restore, and validate critical data, minimizing potential downtime and ensuring data integrity across the network infrastructure.<br>Network Security<br>Implement security measures to safeguard the Company IT network, including regular audits, assessments, and maintenance of configurations to ensure compliance with security policies. Contribute to routine vulnerability audits, risk assessments, and the establishment of firewalls, actively participating in the development and implementation of mitigation procedures.<br>Threat Detection & Response:Monitor, identify, and respond to cybersecurity threats and incidents.<br>Risk Assessment:Conduct regular security assessments to identify vulnerabilities and recommend mitigation strategies.<br>Security Architecture:Design and implement robust security infrastructures to protect organizational assets.<br>Compliance Management:Ensure adherence to NCA's Essential Cybersecurity Controls (ECC-2) and other relevant regulations.<br>Incident Management:Lead investigations into security breaches and coordinate response efforts.<br>Collaboration:Work closely with IT and other departments to integrate security best practices across all systems.<br>Qualifications/Requirements<br><br>A minimum of 4 years of experience is required. Experience in IT Network & Security. Very good in English.<br><br>Education<br>Bachelor’s degree in information technology, Computer Science, or any related discipline. Certifications (e.g., CCNA, CISSP, Comp TIA Security+, or similar) are considered advantageous.<br>Skills Network Performance Network Infrastructure Firewalls Implementation Of Policies Network Security Network Security Testing Network Security Implementation Network Troubleshooting Computer Network Operations Network Monitoring Tools
<div style="mso-element:para-border-div;border:none;border-bottom:solid #B9C4D4 **;
mso-border-bottom-alt:solid #B9C4D4 .5pt;padding:0in 0in ** 0in"> <p class="MsoNormal" style="**************;margin-right:0in;margin-bottom:
***;margin-left:0in;border:none;mso-border-bottom-alt:solid #B9C4D4 .5pt;
padding:0in;mso-padding-alt:0in 0in ** 0in"><b><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri;color:#1F3352;*****************;mso-ansi-language:EN-GB">THE
OPPORTUNITY</span></b><span lang="EN-GB"><o:p></o:p></span></p> </div> <p class="MsoNormal" style="****************"><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">A Saudi company in the defence
industry sector is building its information system from the ground up. You can
consider there is no existing IT estate: no network, no servers, no email
governance, no document controls. You will build all of it - and you will build
it with your own hands.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoNormal" style="****************"><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">This is a delivery role, not a
management one: no team to lead, and the direct backing of General Management
to get it done.</span><span lang="EN-GB"><o:p></o:p></span></p> <div style="mso-element:para-border-div;border:none;border-bottom:solid #B9C4D4 **;
mso-border-bottom-alt:solid #B9C4D4 .5pt;padding:0in 0in ** 0in"> <p class="MsoNormal" style="**************;margin-right:0in;margin-bottom:
***;margin-left:0in;border:none;mso-border-bottom-alt:solid #B9C4D4 .5pt;
padding:0in;mso-padding-alt:0in 0in ** 0in"><b><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri;color:#1F3352;*****************;mso-ansi-language:EN-GB">WHAT YOU
WILL BUILD</span></b><span lang="EN-GB"><o:p></o:p></span></p> </div> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><b><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1F3352;
mso-ansi-language:EN-GB">The physical foundation. </span></b><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Technical
room (two flats), server, redundant storage, UPS with clean shutdown,
structured cabling — specified by you, installed by contractors.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><b><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1F3352;
mso-ansi-language:EN-GB">The network. </span></b><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Segmentation,
firewall, enterprise Wi-Fi, secure remote access.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><b><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1F3352;
mso-ansi-language:EN-GB">Identity and access. </span></b><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Directory,
strong authentication, conditional access, just-in-time privileges, access
reviews.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><b><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1F3352;
mso-ansi-language:EN-GB">Document classification. </span></b><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Labelling,
level-appropriate encryption, access by role and confidentiality level, control
of copying, removable media and external sharing.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><b><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1F3352;
mso-ansi-language:EN-GB">Email governance. </span></b><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Automatic
copy to department heads, outbound content control and quarantine, immutable
archiving.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><b><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1F3352;
mso-ansi-language:EN-GB">Traceability. </span></b><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Centralised,
tamper-proof logging that answers who did what, when, and to which document.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><b><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1F3352;
mso-ansi-language:EN-GB">The business chain. </span></b><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Quotation
to order to invoicing to accounting, on a market package configured by an
integrator you direct and then operate.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoNormal" style="****************"><i><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">Starting assumption is Microsoft
365 Business. You may propose another stack - provided it is market-standard
and another engineer could take it over.</span></i><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoNormal" style="*************;margin-right:0in;****************;
margin-left:0in"><span lang="EN-GB"> </span></p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="649" style="width: 487pt;"> <tbody><tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; page-break-inside:avoid"> <td width="649" valign="top" style="width: 487pt; border-width: medium medium medium ***; border-style: none none none solid; border-color: currentcolor currentcolor currentcolor rgb(31, 51, 82); background: rgb(237, 241, 247); padding: *** 10pt;"> <p class="MsoNormal" style="****************"><b><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family: Calibri;color:#1F3352;*****************;mso-ansi-language:EN-GB">THE CONSTRAINT THAT DEFINES THIS ROLE</span></b><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoNormal" style="line-height:97%"><span lang="EN-GB" style="font-size: **;line-height:97%;font-family:"Calibri",sans-serif;mso-fareast-font-family: Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">You will deploy the encryption that protects classified documents. You will not be cleared to read them. Keys are held outside IT under dual custody, and your administrative actions are logged and independently reviewed.</span><span lang="EN-GB"><o:p></o:p></span></p> </td> </tr>
</tbody></table> <p class="MsoNormal" style="****************"><span lang="EN-GB"> </span></p> <div style="mso-element:para-border-div;border:none;border-bottom:solid #B9C4D4 **;
mso-border-bottom-alt:solid #B9C4D4 .5pt;padding:0in 0in ** 0in"> <p class="MsoNormal" style="**************;margin-right:0in;margin-bottom:
***;margin-left:0in;border:none;mso-border-bottom-alt:solid #B9C4D4 .5pt;
padding:0in;mso-padding-alt:0in 0in ** 0in"><b><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri;color:#1F3352;*****************;mso-ansi-language:EN-GB">WHAT WE
REQUIRE</span></b><span lang="EN-GB"><o:p></o:p></span></p> </div> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Seven years or more in systems, network and security
administration</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Server room, UPS and structured cabling: you have done
it, not only specified it.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Identity and access management, document
classification and encryption, enterprise email security, backup with a tested
restore.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Centralised logging.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Documentation good enough for a successor to take over
without speaking to you.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Fluent professional English, written and spoken.
Arabic valued. Saudi nationals and expatriates equally welcome.</span><span lang="EN-GB"><o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">Document
processes, configurations, and standard operating procedures.<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">Administer,
monitor, and maintain servers, networks, and systems infrastructure.<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">Solid
knowledge of Windows Server/Linux environments.<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">Experience
with networking (TCP/IP, DNS, DHCP, VPN).<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">Familiarity
with virtualization (VMware/Hyper-V) and cloud platforms (Azure/AWS).<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">Strong
troubleshooting and problem-solving skills.<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">Good
understanding of cybersecurity fundamentals.<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="FR" style="************;line-height:97%;font-family:
"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A">Assist with
onboarding/offboarding of employees (IT equipment setup)</span><span style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-US"><o:p></o:p></span></p> <p class="MsoNormal" style="margin-top:0in;margin-right:0in;****************;
**************;line-height:97%"><b><span style="************;line-height:
97%;font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;
color:#1A1A1A;mso-ansi-language:EN-US"><o:p> </o:p></span></b></p> <div style="mso-element:para-border-div;border:none;border-bottom:solid #B9C4D4 **;
mso-border-bottom-alt:solid #B9C4D4 .5pt;padding:0in 0in ** 0in"> <p class="MsoNormal" style="**************;margin-right:0in;margin-bottom:
***;margin-left:0in;border:none;mso-border-bottom-alt:solid #B9C4D4 .5pt;
padding:0in;mso-padding-alt:0in 0in ** 0in"><b><span lang="EN-GB" style="************;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri;color:#1F3352;*****************;mso-ansi-language:EN-GB">Preferred
Qualifications:<o:p></o:p></span></b></p> </div> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Certifications: Microsoft Certified (MCSA/MCSE),
CompTIA Security+, CCNA, or similar<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Experience with scripting/automation (PowerShell,
Python, Bash)<o:p></o:p></span></p> <p class="MsoListParagraph" style="margin-top:0in;margin-right:0in;margin-bottom:
**;***************;***************;line-height:97%;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-GB" style="************;line-height:97%;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;color:#1A1A1A;mso-ansi-language:EN-GB">–<span style="font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span><!--[endif]--><span dir="LTR"></span><span lang="EN-GB" style="************;line-height:97%;
font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;color:#1A1A1A;
mso-ansi-language:EN-GB">Exposure to ITIL practices<o:p></o:p></span></p> <p class="MsoNormal" style="margin-top:0in;margin-right:0in;****************;
**************;line-height:97%"><span style="************;line-height:
97%;font-family:"Calibri",sans-serif;mso-fareast-font-family:Calibri;
color:#1A1A1A;mso-ansi-language:EN-US"><o:p> </o:p></span></p>
About the Role<br>The Research User Computing Linux Specialist designs, operates, and continuously improves KAUST's Linux-based research end-user computing platforms, including Ubuntu and Rocky Linux endpoints, physical scientific workstations, and virtual scientific workstation services. This role enables secure, reliable, and high-performance access to scientific desktop environments for faculty, researchers, and students.<br>Responsibilities<br>Administer, maintain, and improve Ubuntu and Rocky Linux end-user platforms to provide stable and secure scientific workstation services for KAUST's research and academic communities. Develop, standardize, and maintain Linux workstation builds and images for physical and virtual scientific desktops, ensuring consistency, reliability, and readiness for research use. Manage and support remote scientific workstation platforms, including NICE DCV and Kasm Workspaces, to enable secure, high-performance access to research desktop environments. Automate provisioning, configuration, patching, monitoring, and compliance activities using scripting, configuration management, Infrastructure as Code, and Git Ops-aligned practices. Troubleshoot and resolve complex Linux endpoint, workstation, remote desktop, GPU, driver, performance, identity, storage, and network-related issues, escalating where deeper platform or infrastructure support is required. Integrate Linux desktops and workstations with enterprise IAM, storage, network, monitoring, security, and endpoint management services to support compliant and reliable operations. Partner with faculty, researchers, students, research labs, HPC, storage, security, and advanced computing teams to understand scientific workflows and translate requirements into sustainable workstation solutions. Support installation, validation, and maintenance of scientific and research software on Linux workstation environments, considering compatibility, performance, reproducibility, and user needs. Implement and maintain security and compliance controls for Linux workstation environments, including patching, hardening, audit logging, endpoint security, and alignment with KAUST policies and relevant frameworks. Develop and maintain operational documentation, runbooks, user guidance, dashboards, and service metrics to improve supportability, transparency, and continuous improvement. Evaluate new Linux desktops, remote access, virtualization, automation, and scientific workstation technologies, and provide recommendations to improve service quality and platform capability. Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills, and abilities in the field of the position.<br>Qualifications<br>Essential: Bachelor’s degree in computer science, Information Technology, Computer Engineering, Engineering, or a related field. Preferred: Relevant Linux certification such as Red Hat Certified Engineer, Linux Foundation Certified Engineer, LPIC, or equivalent. Certification or formal training in configuration management, automation, security, IT service management, NICE DCV, Kasm Workspaces, or related platforms is desirable. Security, cloud, networking, or endpoint management certifications such as Security+, CISSP, CCNA, ITIL, or equivalent are desirable.<br>Required Skills<br>Strong Linux administration and troubleshooting skills across endpoint, workstation, and scientific desktop environments. Strong automation mindset, with the ability to reduce manual work through scripting, configuration management, Infrastructure as Code, and repeatable operational processes. Good understanding of research and scientific computing needs, including GPU-enabled workstations, specialized software, reproducibility, performance, and secure remote access. Ability to diagnose issues across operating systems, drivers, remote desktop platforms, identity, storage, network, security controls, and user-side configurations. Customer-centric approach, with the ability to work directly with faculty, researchers, students, and technical teams, communicate clearly, and set realistic expectations. Strong documentation and continuous improvement mindset, with the ability to create runbooks, standards, support materials, and operational metrics. Good collaboration skills, with the ability to work effectively with platform, network, security, IAM, storage, HPC, vendor, and research support teams. Awareness of security, compliance, auditability, and operational risk in enterprise and research computing environments. Ability to prioritize work in a deadline-driven research and teaching environment while maintaining service reliability and user trust. Willingness to learn and evaluate new Linux, remote workstation, automation, and scientific computing technologies.<br>Preferred Skills<br>Hands-on experience with remote scientific workstation platforms such as NICE DCV, Kasm Workspaces, or similar technologies. Experience with GPU-enabled Linux workstations, NVIDIA/CUDA environments, scientific software stacks, or specialized research desktop environments. Exposure to security and compliance baselines such as NIST 800-171, NIST 800-53, CIS Benchmarks, ISO standards, or institutional security requirements. Experience working directly with faculty, researchers, students, labs, vendors, and cross-functional IT teams to gather requirements and deliver sustainable technical solutions.
About the Role<br>The Research User Computing Platforms Lead provides hands-on technical leadership for KAUST’s Linux scientific workstation platform, with responsibility for its architecture, provisioning, configuration, automation, security, and lifecycle management. The role ensures that high-performance Linux workstations and remote workstation services effectively support faculty, researchers, and students across research and teaching activities. While the primary focus is Linux, the role also supervises and provides technical direction to Windows and mac OS engineers supporting the wider end-user computing fleet, ensuring alignment, consistency, and reliable service delivery across platforms.<br>Responsibilities<br>Set the architecture and technical direction for KAUST’s Linux scientific workstation fleet, including configuration management, provisioning, inventory, patching, access control, security, and lifecycle management. Establish infrastructure-as-code, Git Ops, automation, and engineering standards for the Linux platform team, and provide technical direction for the Windows and mac OS endpoint platforms supported by the team. Lead and document build-vs-buy and tooling decisions for provisioning, configuration management, secrets management, observability, and fleet operations, including rationale, risks, and tradeoffs. Own the design and continuous improvement of physical and remote scientific workstation platforms, ensuring secure, high-performance access for faculty, researchers, students, and teaching users. Oversee platform operations, including bare-metal and virtual provisioning, patch orchestration, inventory, drift detection, observability, reliability, and service continuity for active research users. Own the security and compliance posture of the workstation fleet, including host hardening, secrets management, audit logging, compliance baselines, and alignment with frameworks such as NIST 800-171 and CIS Benchmarks. Define hardware standards, refresh cycles, model validation, driver compatibility, firmware and BIOS automation, and lifecycle plans while balancing research priorities, budget constraints, and user disruption. Lead, mentor, supervise, and develop the Linux workstation platform team, including Windows and mac OS engineers, ensuring clear roles, objectives, performance expectations, and shared engineering practices. Serve as the senior technical escalation point for complex platform, provisioning, access-control, hardware, and cross-platform endpoint issues. Work directly with faculty, researchers, students, vendors, and internal IT teams to understand requirements, manage expectations, and translate research and teaching needs into sustainable platform capabilities. Partner with network, security, IAM, storage, and advanced computing teams to deliver integrated, secure, and compliant platform services. Provide regular updates and recommendations to senior IT leadership on platform direction, risks, lifecycle planning, investment needs, and service improvements. Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position.<br>Qualifications<br>Essential: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Preferred: Master’s degree in a relevant technical or management discipline. Preferred certifications: Red Hat Certified Engineer (RHCE), Linux Professional Institute Certification (LPIC), Puppet Certified Professional or equivalent configuration-management certification. Preferred certifications: Networking or security certification relevant to NAC/802.1X, such as CCNA or Aruba certification; ITIL Foundation or higher; security certifications such as CISSP, CISM, or Comp TIA Security+.<br>Required Skills<br>Extensive experience in Linux systems, infrastructure, endpoint engineering, or platform engineering, with a strong record of owning systems at scale. Hands-on production experience with declarative configuration management, preferably Puppet or Ansible, and a demonstrated infrastructure-as-code and Git Ops mindset using Git workflows, code review, and CI/CD for infrastructure. Experience managing large Linux endpoints or workstation fleets, ideally 500+ endpoints, including Ubuntu and Rocky Linux in enterprise, research, academic, or scientific computing environments. Experience with network-based provisioning, patch management, endpoint security, observability, hardware lifecycle management, firmware/BIOS automation, and security/compliance baselines. Working knowledge of network access control, including 802.1X, RADIUS, certificate-based authentication, endpoint supplicant configuration, and provisioning or break-glass scenarios. Evidence of technical leadership, including setting architecture, making consequential tradeoffs, mentoring engineers, improving engineering practices, and supporting hiring or team development. Experience working directly with faculty, researchers, students, technical teams, vendors, and leadership to gather requirements, manage expectations, and balance competing priorities. Experience supporting high-performance or GPU-enabled scientific computing environments, including NVIDIA/CUDA, performance tuning, and workload-specific desktop requirements.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About the Role</strong></p><br> <p>The Research User Computing Linux Specialist designs, operates, and continuously improves KAUST's Linux-based research end-user computing platforms, including Ubuntu and Rocky Linux endpoints, physical scientific workstations, and virtual scientific workstation services. This role enables secure, reliable, and high-performance access to scientific desktop environments for faculty, researchers, and students.</p><br> <p><strong>Responsibilities</strong></p><br> <ul>
<li>Administer, maintain, and improve Ubuntu and Rocky Linux end-user platforms to provide stable and secure scientific workstation services for KAUST's research and academic communities.</li>
<li>Develop, standardize, and maintain Linux workstation builds and images for physical and virtual scientific desktops, ensuring consistency, reliability, and readiness for research use.</li>
<li>Manage and support remote scientific workstation platforms, including NICE DCV and Kasm Workspaces, to enable secure, high-performance access to research desktop environments.</li>
<li>Automate provisioning, configuration, patching, monitoring, and compliance activities using scripting, configuration management, Infrastructure as Code, and GitOps-aligned practices.</li>
<li>Troubleshoot and resolve complex Linux endpoint, workstation, remote desktop, GPU, driver, performance, identity, storage, and network-related issues, escalating where deeper platform or infrastructure support is required.</li>
<li>Integrate Linux desktops and workstations with enterprise IAM, storage, network, monitoring, security, and endpoint management services to support compliant and reliable operations.</li>
<li>Partner with faculty, researchers, students, research labs, HPC, storage, security, and advanced computing teams to understand scientific workflows and translate requirements into sustainable workstation solutions.</li>
<li>Support installation, validation, and maintenance of scientific and research software on Linux workstation environments, considering compatibility, performance, reproducibility, and user needs.</li>
<li>Implement and maintain security and compliance controls for Linux workstation environments, including patching, hardening, audit logging, endpoint security, and alignment with KAUST policies and relevant frameworks.</li>
<li>Develop and maintain operational documentation, runbooks, user guidance, dashboards, and service metrics to improve supportability, transparency, and continuous improvement.</li>
<li>Evaluate new Linux desktops, remote access, virtualization, automation, and scientific workstation technologies, and provide recommendations to improve service quality and platform capability.</li>
<li>Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills, and abilities in the field of the position.</li>
</ul> <p><strong>Qualifications</strong></p><br> <ul>
<li><strong>Essential:</strong> Bachelor’s degree in computer science, Information Technology, Computer Engineering, Engineering, or a related field.</li>
<li><strong>Preferred:</strong> Relevant Linux certification such as Red Hat Certified Engineer, Linux Foundation Certified Engineer, LPIC, or equivalent.</li>
<li>Certification or formal training in configuration management, automation, security, IT service management, NICE DCV, Kasm Workspaces, or related platforms is desirable.</li>
<li>Security, cloud, networking, or endpoint management certifications such as Security+, CISSP, CCNA, ITIL, or equivalent are desirable.</li>
</ul> <p><strong>Required Skills</strong></p><br> <ul>
<li>Strong Linux administration and troubleshooting skills across endpoint, workstation, and scientific desktop environments.</li>
<li>Strong automation mindset, with the ability to reduce manual work through scripting, configuration management, Infrastructure as Code, and repeatable operational processes.</li>
<li>Good understanding of research and scientific computing needs, including GPU-enabled workstations, specialized software, reproducibility, performance, and secure remote access.</li>
<li>Ability to diagnose issues across operating systems, drivers, remote desktop platforms, identity, storage, network, security controls, and user-side configurations.</li>
<li>Customer-centric approach, with the ability to work directly with faculty, researchers, students, and technical teams, communicate clearly, and set realistic expectations.</li>
<li>Strong documentation and continuous improvement mindset, with the ability to create runbooks, standards, support materials, and operational metrics.</li>
<li>Good collaboration skills, with the ability to work effectively with platform, network, security, IAM, storage, HPC, vendor, and research support teams.</li>
<li>Awareness of security, compliance, auditability, and operational risk in enterprise and research computing environments.</li>
<li>Ability to prioritize work in a deadline-driven research and teaching environment while maintaining service reliability and user trust.</li>
<li>Willingness to learn and evaluate new Linux, remote workstation, automation, and scientific computing technologies.</li>
</ul> <p><strong>Preferred Skills</strong></p><br> <ul>
<li>Hands-on experience with remote scientific workstation platforms such as NICE DCV, Kasm Workspaces, or similar technologies.</li>
<li>Experience with GPU-enabled Linux workstations, NVIDIA/CUDA environments, scientific software stacks, or specialized research desktop environments.</li>
<li>Exposure to security and compliance baselines such as NIST 800-171, NIST 800-53, CIS Benchmarks, ISO standards, or institutional security requirements.</li>
<li>Experience working directly with faculty, researchers, students, labs, vendors, and cross-functional IT teams to gather requirements and deliver sustainable technical solutions.</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
</span><p><strong>About the Role</strong></p><br> <p>The Research User Computing Platforms Lead provides hands-on technical leadership for KAUST’s Linux scientific workstation platform, with responsibility for its architecture, provisioning, configuration, automation, security, and lifecycle management. The role ensures that high-performance Linux workstations and remote workstation services effectively support faculty, researchers, and students across research and teaching activities. While the primary focus is Linux, the role also supervises and provides technical direction to Windows and macOS engineers supporting the wider end-user computing fleet, ensuring alignment, consistency, and reliable service delivery across platforms.</p><br> <p><strong>Responsibilities</strong></p><br> <ul>
<li>Set the architecture and technical direction for KAUST’s Linux scientific workstation fleet, including configuration management, provisioning, inventory, patching, access control, security, and lifecycle management.</li>
<li>Establish infrastructure-as-code, GitOps, automation, and engineering standards for the Linux platform team, and provide technical direction for the Windows and macOS endpoint platforms supported by the team.</li>
<li>Lead and document build-vs-buy and tooling decisions for provisioning, configuration management, secrets management, observability, and fleet operations, including rationale, risks, and tradeoffs.</li>
<li>Own the design and continuous improvement of physical and remote scientific workstation platforms, ensuring secure, high-performance access for faculty, researchers, students, and teaching users.</li>
<li>Oversee platform operations, including bare-metal and virtual provisioning, patch orchestration, inventory, drift detection, observability, reliability, and service continuity for active research users.</li>
<li>Own the security and compliance posture of the workstation fleet, including host hardening, secrets management, audit logging, compliance baselines, and alignment with frameworks such as NIST 800-171 and CIS Benchmarks.</li>
<li>Define hardware standards, refresh cycles, model validation, driver compatibility, firmware and BIOS automation, and lifecycle plans while balancing research priorities, budget constraints, and user disruption.</li>
<li>Lead, mentor, supervise, and develop the Linux workstation platform team, including Windows and macOS engineers, ensuring clear roles, objectives, performance expectations, and shared engineering practices.</li>
<li>Serve as the senior technical escalation point for complex platform, provisioning, access-control, hardware, and cross-platform endpoint issues.</li>
<li>Work directly with faculty, researchers, students, vendors, and internal IT teams to understand requirements, manage expectations, and translate research and teaching needs into sustainable platform capabilities.</li>
<li>Partner with network, security, IAM, storage, and advanced computing teams to deliver integrated, secure, and compliant platform services.</li>
<li>Provide regular updates and recommendations to senior IT leadership on platform direction, risks, lifecycle planning, investment needs, and service improvements.</li>
<li>Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position.</li>
</ul> <p><strong>Qualifications</strong></p><br> <ul>
<li>Essential: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.</li>
<li>Preferred: Master’s degree in a relevant technical or management discipline.</li>
<li>Preferred certifications: Red Hat Certified Engineer (RHCE), Linux Professional Institute Certification (LPIC), Puppet Certified Professional or equivalent configuration-management certification.</li>
<li>Preferred certifications: Networking or security certification relevant to NAC/802.1X, such as CCNA or Aruba certification; ITIL Foundation or higher; security certifications such as CISSP, CISM, or CompTIA Security+.</li>
</ul> <p><strong>Required Skills</strong></p><br> <ul>
<li>Extensive experience in Linux systems, infrastructure, endpoint engineering, or platform engineering, with a strong record of owning systems at scale.</li>
<li>Hands-on production experience with declarative configuration management, preferably Puppet or Ansible, and a demonstrated infrastructure-as-code and GitOps mindset using Git workflows, code review, and CI/CD for infrastructure.</li>
<li>Experience managing large Linux endpoints or workstation fleets, ideally 500+ endpoints, including Ubuntu and Rocky Linux in enterprise, research, academic, or scientific computing environments.</li>
<li>Experience with network-based provisioning, patch management, endpoint security, observability, hardware lifecycle management, firmware/BIOS automation, and security/compliance baselines.</li>
<li>Working knowledge of network access control, including 802.1X, RADIUS, certificate-based authentication, endpoint supplicant configuration, and provisioning or break-glass scenarios.</li>
<li>Evidence of technical leadership, including setting architecture, making consequential tradeoffs, mentoring engineers, improving engineering practices, and supporting hiring or team development.</li>
<li>Experience working directly with faculty, researchers, students, technical teams, vendors, and leadership to gather requirements, manage expectations, and balance competing priorities.</li>
<li>Experience supporting high-performance or GPU-enabled scientific computing environments, including NVIDIA/CUDA, performance tuning, and workload-specific desktop requirements.</li>
</ul>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a highly skilled ICT / ELV Engineer to join our team in Riyadh, Saudi Arabia. In this role, you will be responsible for designing, implementing, and maintaining Information and Communication Technology (ICT) and Extra Low Voltage (ELV) systems for large-scale commercial and industrial projects.</p><br><ul><li>Design and develop ICT and ELV systems, including network infrastructure, building management systems, CCTV, access control, and security systems</li><li>Create detailed technical specifications, drawings, and documentation using AutoCAD or similar design software</li><li>Coordinate with project managers, architects, and other engineering disciplines to ensure seamless integration of ICT/ELV systems</li><li>Conduct site surveys and assessments to determine project requirements and constraints</li><li>Oversee the installation, testing, and commissioning of ICT/ELV systems</li><li>Troubleshoot and resolve technical issues in existing systems</li><li>Stay up-to-date with the latest technologies and industry trends in ICT and ELV systems</li><li>Ensure compliance with Saudi Arabian building codes and international standards</li><li>Manage project timelines, budgets, and resources efficiently</li><li>Provide technical guidance and mentorship to junior engineers and technicians</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field</li><li>Minimum of 15 years of experience in ICT/ELV engineering, preferably in large-scale commercial or industrial projects</li><li>Proficiency in designing and implementing network infrastructure, building management systems, CCTV, access control, and security systems</li><li>Strong knowledge of Saudi Arabian building codes and regulations related to ICT/ELV systems</li><li>Familiarity with international standards such as ISO, IEC, and ANSI</li><li>Expertise in using AutoCAD or similar design software for creating technical drawings and specifications</li><li>Experience with project management tools and methodologies</li><li>Professional certifications such as CCNA, RCDD, or PMP are preferred</li><li>Excellent analytical and problem-solving skills with a strong attention to detail</li><li>Ability to work efficiently in a fast-paced environment and manage multiple projects simultaneously</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams</li><li>Fluency in English; Arabic language skills are a plus</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Bachelor's degree / higher diploma </div>
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<span>Senior Infrastructure EngineerJob Summary We are looking for an experienced Senior Infrastructure Engineer to design, implement, maintain, and optimize enterprise IT infrastructure environments.<br> The ideal candidate will have strong hands-on experience across servers, virtualization, cloud platforms, storage, networking, backup, and infrastructure security , with the ability to troubleshoot complex technical issues and ensure high availability and performance of critical systems.<br> Key Responsibilities Design, deploy, configure, and maintain enterprise infrastructure environments.<br> Manage Windows Server and/or Linux systems, including patching, upgrades, performance tuning, and troubleshooting.<br> Administer virtualization platforms such as VMware vSphere/ESXi, Hyper-V, or equivalent technologies .<br> Support cloud and hybrid-cloud environments, particularly Microsoft Azure and/or AWS .<br> Manage Active Directory, Group Policy, DNS, DHCP, and related Microsoft infrastructure services .<br> Configure and maintain enterprise storage, backup, and disaster recovery solutions .<br> Support LAN/WAN infrastructure and coordinate with network and security teams when required.<br> Monitor infrastructure availability, capacity, and performance and proactively address potential issues.<br> Implement infrastructure security standards, access controls, system hardening, vulnerability remediation, and patch management.<br> Troubleshoot complex infrastructure incidents and perform root-cause analysis.<br> Participate in high-availability, disaster recovery, migration, upgrade, and infrastructure transformation projects .<br> Develop and maintain technical documentation, architecture diagrams, procedures, and operational standards.<br> Automate routine infrastructure activities using tools such as PowerShell, Bash, Python, or infrastructure automation platforms .<br> Provide technical guidance and mentoring to junior engineers.<br> Work closely with application, cybersecurity, network, database, and cloud teams to ensure reliable service delivery.<br> Follow ITIL-based processes for incident, problem, change, and configuration management.<br> Requirements Bachelor’s degree in Computer Science, Information Technology, Engineering , or a related field.<br> 3+ years of experience in IT infrastructure/system engineering, including significant experience in enterprise environments.<br> Strong hands-on knowledge of Windows Server and/or Linux administration .<br> Strong experience with VMware, Hyper-V, or similar virtualization technologies .<br> Good knowledge of Active Directory, DNS, DHCP, Group Policy, and identity/access management .<br> Experience with Azure, AWS, or hybrid-cloud infrastructure .<br> Understanding of enterprise networking concepts including TCP/IP, VLANs, routing, firewalls, VPNs, and load balancing .<br> Experience with enterprise SAN/NAS storage, backup, replication, and disaster recovery solutions .<br> Knowledge of infrastructure monitoring and management tools.<br> Strong understanding of high availability, business continuity, security, and infrastructure best practices .<br> Strong troubleshooting, analytical, and root-cause-analysis skills.<br> Ability to manage multiple priorities and work effectively in business-critical environments.<br> Strong communication and stakeholder-management skills.<br> Preferred Qualifications Certifications such as Microsoft Azure, AWS, VMware VCP, Red Hat RHCE, Microsoft, Cisco, or ITIL .<br> Experience with infrastructure automation using PowerShell, Ansible, Terraform, Python, or Bash .<br> Experience supporting large-scale, highly available enterprise environments .<br> Knowledge of container technologies such as Docker and Kubernetes is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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About the Role<br>The Research User Computing Platforms Lead provides hands-on technical leadership for KAUST’s Linux scientific workstation platform, with responsibility for its architecture, provisioning, configuration, automation, security, and lifecycle management. The role ensures that high-performance Linux workstations and remote workstation services effectively support faculty, researchers, and students across research and teaching activities. While the primary focus is Linux, the role also supervises and provides technical direction to Windows and mac OS engineers supporting the wider end-user computing fleet, ensuring alignment, consistency, and reliable service delivery across platforms.<br>Responsibilities<br>Set the architecture and technical direction for KAUST’s Linux scientific workstation fleet, including configuration management, provisioning, inventory, patching, access control, security, and lifecycle management. Establish infrastructure-as-code, Git Ops, automation, and engineering standards for the Linux platform team, and provide technical direction for the Windows and mac OS endpoint platforms supported by the team. Lead and document build-vs-buy and tooling decisions for provisioning, configuration management, secrets management, observability, and fleet operations, including rationale, risks, and tradeoffs. Own the design and continuous improvement of physical and remote scientific workstation platforms, ensuring secure, high-performance access for faculty, researchers, students, and teaching users. Oversee platform operations, including bare-metal and virtual provisioning, patch orchestration, inventory, drift detection, observability, reliability, and service continuity for active research users. Own the security and compliance posture of the workstation fleet, including host hardening, secrets management, audit logging, compliance baselines, and alignment with frameworks such as NIST 800-171 and CIS Benchmarks. Define hardware standards, refresh cycles, model validation, driver compatibility, firmware and BIOS automation, and lifecycle plans while balancing research priorities, budget constraints, and user disruption. Lead, mentor, supervise, and develop the Linux workstation platform team, including Windows and mac OS engineers, ensuring clear roles, objectives, performance expectations, and shared engineering practices. Serve as the senior technical escalation point for complex platform, provisioning, access-control, hardware, and cross-platform endpoint issues. Work directly with faculty, researchers, students, vendors, and internal IT teams to understand requirements, manage expectations, and translate research and teaching needs into sustainable platform capabilities. Partner with network, security, IAM, storage, and advanced computing teams to deliver integrated, secure, and compliant platform services. Provide regular updates and recommendations to senior IT leadership on platform direction, risks, lifecycle planning, investment needs, and service improvements. Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position.<br><br>Qualifications<br>Essential: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Preferred: Master’s degree in a relevant technical or management discipline. Preferred certifications: Red Hat Certified Engineer (RHCE), Linux Professional Institute Certification (LPIC), Puppet Certified Professional or equivalent configuration-management certification. Preferred certifications: Networking or security certification relevant to NAC/802.1X, such as CCNA or Aruba certification; ITIL Foundation or higher; security certifications such as CISSP, CISM, or Comp TIA Security+.<br><br>Required Skills<br>Extensive experience in Linux systems, infrastructure, endpoint engineering, or platform engineering, with a strong record of owning systems at scale. Hands-on production experience with declarative configuration management, preferably Puppet or Ansible, and a demonstrated infrastructure-as-code and Git Ops mindset using Git workflows, code review, and CI/CD for infrastructure. Experience managing large Linux endpoints or workstation fleets, ideally 500+ endpoints, including Ubuntu and Rocky Linux in enterprise, research, academic, or scientific computing environments. Experience with network-based provisioning, patch management, endpoint security, observability, hardware lifecycle management, firmware/BIOS automation, and security/compliance baselines. Working knowledge of network access control, including 802.1X, RADIUS, certificate-based authentication, endpoint supplicant configuration, and provisioning or break-glass scenarios. Evidence of technical leadership, including setting architecture, making consequential tradeoffs, mentoring engineers, improving engineering practices, and supporting hiring or team development. Experience working directly with faculty, researchers, students, technical teams, vendors, and leadership to gather requirements, manage expectations, and balance competing priorities. Experience supporting high-performance or GPU-enabled scientific computing environments, including NVIDIA/CUDA, performance tuning, and workload-specific desktop requirements.
About the Role<br>The Research User Computing Linux Specialist designs, operates, and continuously improves KAUST's Linux-based research end-user computing platforms, including Ubuntu and Rocky Linux endpoints, physical scientific workstations, and virtual scientific workstation services. This role enables secure, reliable, and high-performance access to scientific desktop environments for faculty, researchers, and students.<br>Responsibilities<br>Administer, maintain, and improve Ubuntu and Rocky Linux end-user platforms to provide stable and secure scientific workstation services for KAUST's research and academic communities. Develop, standardize, and maintain Linux workstation builds and images for physical and virtual scientific desktops, ensuring consistency, reliability, and readiness for research use. Manage and support remote scientific workstation platforms, including NICE DCV and Kasm Workspaces, to enable secure, high-performance access to research desktop environments. Automate provisioning, configuration, patching, monitoring, and compliance activities using scripting, configuration management, Infrastructure as Code, and Git Ops-aligned practices. Troubleshoot and resolve complex Linux endpoint, workstation, remote desktop, GPU, driver, performance, identity, storage, and network-related issues, escalating where deeper platform or infrastructure support is required. Integrate Linux desktops and workstations with enterprise IAM, storage, network, monitoring, security, and endpoint management services to support compliant and reliable operations. Partner with faculty, researchers, students, research labs, HPC, storage, security, and advanced computing teams to understand scientific workflows and translate requirements into sustainable workstation solutions. Support installation, validation, and maintenance of scientific and research software on Linux workstation environments, considering compatibility, performance, reproducibility, and user needs. Implement and maintain security and compliance controls for Linux workstation environments, including patching, hardening, audit logging, endpoint security, and alignment with KAUST policies and relevant frameworks. Develop and maintain operational documentation, runbooks, user guidance, dashboards, and service metrics to improve supportability, transparency, and continuous improvement. Evaluate new Linux desktops, remote access, virtualization, automation, and scientific workstation technologies, and provide recommendations to improve service quality and platform capability. Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills, and abilities in the field of the position.<br>Qualifications<br>Essential: Bachelor’s degree in computer science, Information Technology, Computer Engineering, Engineering, or a related field. Preferred: Relevant Linux certification such as Red Hat Certified Engineer, Linux Foundation Certified Engineer, LPIC, or equivalent. Certification or formal training in configuration management, automation, security, IT service management, NICE DCV, Kasm Workspaces, or related platforms is desirable. Security, cloud, networking, or endpoint management certifications such as Security+, CISSP, CCNA, ITIL, or equivalent are desirable.<br>Required Skills<br>Strong Linux administration and troubleshooting skills across endpoint, workstation, and scientific desktop environments. Strong automation mindset, with the ability to reduce manual work through scripting, configuration management, Infrastructure as Code, and repeatable operational processes. Good understanding of research and scientific computing needs, including GPU-enabled workstations, specialized software, reproducibility, performance, and secure remote access. Ability to diagnose issues across operating systems, drivers, remote desktop platforms, identity, storage, network, security controls, and user-side configurations. Customer-centric approach, with the ability to work directly with faculty, researchers, students, and technical teams, communicate clearly, and set realistic expectations. Strong documentation and continuous improvement mindset, with the ability to create runbooks, standards, support materials, and operational metrics. Good collaboration skills, with the ability to work effectively with platform, network, security, IAM, storage, HPC, vendor, and research support teams. Awareness of security, compliance, auditability, and operational risk in enterprise and research computing environments. Ability to prioritize work in a deadline-driven research and teaching environment while maintaining service reliability and user trust. Willingness to learn and evaluate new Linux, remote workstation, automation, and scientific computing technologies.<br>Preferred Skills<br>Hands-on experience with remote scientific workstation platforms such as NICE DCV, Kasm Workspaces, or similar technologies. Experience with GPU-enabled Linux workstations, NVIDIA/CUDA environments, scientific software stacks, or specialized research desktop environments. Exposure to security and compliance baselines such as NIST 800-171, NIST 800-53, CIS Benchmarks, ISO standards, or institutional security requirements. Experience working directly with faculty, researchers, students, labs, vendors, and cross-functional IT teams to gather requirements and deliver sustainable technical solutions.
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.<br><br>Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.<br><br>The F5 Consultant is an innovative engineer working in partnership with our clients, advising them how to use F5 technology solutions in order to meet their business objectives or overcome problems. They provide guidance and subject matter expertise to customers with regard to implementation and configuration of various F5 products. The F5 Consultant is the face of F5 while engaged on customer projects and a key contributor in fostering a positive relationship between customers and F5 through effective communication and successful delivery of the solutions. They understand and articulate goals and critical success factors for the project, engage in collaborative dialogue to ensure client needs are met, and maintain timely communication.<br><br>Primary Responsibilities<br><br>Technology Focus<br><br>Provide basic technical guidance to customers onsite and/or remotely regarding the implementation, configuration and maintenance of the F5 products independently or with a team Perform as key contributor for problem identification, systems architecture definition, solution design, implementation, testing, client training, deployment, troubleshooting and documentation Maintain working proficiency in F5 products and technologies through self-directed and formal training Identify additional product/services opportunities in customer organization Recognize when technical assistance is needed and take proper steps to ensure quick response and resolution.<br><br><br>Customer Management Focus<br><br>Perform basic engagement management activities including schedule monitoring, project status update reports, and expectation management for the delivery of work products and associated risks Manage customer interaction and engagement over the course of the assigned projects; escalate to management if needed. Engage with multiple F5 teams including but not limited to F5 Support, F5 Product Sales, and F5 Professional Services Sales May participate in sales and proposal presentations in addition to completing ongoing team account activities<br><br><br>Other Responsibilities<br><br>Participate in shadowing activities as needed. Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Performs other related duties as assigned.<br><br><br>Knowledge, Skills And Abilities<br><br>Proven experience to work as part of a team of Engineers and to deliver one or several projects simultaneously. Self-starter and able to work independently, while also able to share responsibilities, ideas and other information. Demonstrated understanding of technologies such as firewalling, application availability and security, web gateways, authentication/authorization, encryption, VPN’s and network architecture. Demonstrated ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Self-motivated and adaptable to changing environments. Demonstrated strong written communication, presentation writing, and project scoping and technical documentation skills. Experience managing multiple concurrent network and/or security projects, preferred. Working knowledge of, and proficiency in, F5 ADC and industry standard technologies and products: Firewalls, WAFs, Routing, Switching, Multi-Tier Applications Knowledge of common networking concepts with a thorough understanding of Ethernet, IP (IPv4 and IPv6), TCP, and UDP. In-depth knowledge of the HTTP protocol and related technologies, such as HTML, XML, JSON, AJAX, and Java Script. Working knowledge of Linux, UNIX, and Windows variants. Knowledge of DNS related tools and technologies: BIND, named Working knowledge of cryptographic concepts and implementations: Open SSL, DNSSEC, SSL/TLS, PKI, IKEWorking knowledge of AAA related technologies: Active Directory (AD), LDAP, NTLM, Kerberos, SAML, RADIUS, DIAMETER, and TACACS. VPN and tunneling technologies: IPsec, SSL, PPTP, GRE, MPLS IIS, Apache, Web Sphere, Web Logic, Oracle or similar web and application platforms. Scripting and development experience in such areas as F5 i Rules, Unix Shell, Perl, Python, C, C++, C#. Scripting and development experience in web technologies in such areas as: Javascript, JSP, PHP, . NET, Node.js In depth, admin level, knowledge of Linux/UNIX (RHEL, CENTOS, SUSE, Solaris) Proficiency in scripting using one of the following languages: Groovy, Bash, Perl or Java script CCNP, CCIE, or mid to high level systems administration/security certifications a plus Knowledge in at least one of the following web and application servers (Apache, Tomcat, Web Logic) Knowledge of SQL and databases (Oracle, MySQL MSSQL) Deep understanding of advanced technical concepts of mobile networks, mobile architecture’s, routing, 3GPP and LTE networks. Red Hat Certified Engineer — RHCE – a strong plus<br><br><br>Qualifications<br><br>BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of network or systems infrastructure, performance and management At least 2 years of experience in customer-facing positions as a professional services consultant or engineer, preferred.<br><br><br>Physical Demands and Work Environment<br><br>Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. When not on-site at customer location, the position may be remote or at nearest F5 office. Duties require the ability to utilize a computer / laptop, communicate over the telephone, and read printed material. Job requires the ability to lift up to 50 lbs. Duties require the ability to travel up to 70% via automobile and airplane, and may require periodically outside normal working hours (evenings and weekends). <br><br><br>Background Screening<br><br>This role involves customer facing engagements and may be subject to additional background check requirements per customer requests. All screenings and results will be subject to applicable law and F5 policies, and may be used to determine work assignment or further employment eligibility.<br><br>F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.<br><br>The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.<br><br>The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.<br><br>Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).<br><br>Equal Employment Opportunity<br><br>It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
<h2 class="h5">Job description</h2>
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<span>Description</span><br><span></span><p><span><span><strong>(Saudi National Only) </strong></span></span></p><br><p><span><span><strong> Grade: </strong></span></span><span><span>G6</span></span></p><br><p><span><span><strong>Location:</strong></span></span><span><span> Riyadh</span></span></p><br><p><span><span><strong>Advert closing:</strong></span></span><span><span>07/07/2026</span></span></p><br><p><span><span><strong>Responsibilities</strong></span></span></p><br><p><span><span><strong>Technical:</strong></span></span></p><br><p><span><span>·</span></span><span><span>Involved with installation, maintenance, troubleshooting and administration of existing or future network infrastructures.</span></span></p><br><p><span><span>·</span></span><span><span>Interface with vendors to ensure appropriate communication and issue resolutions.</span></span></p><br><p><span><span>·</span></span><span><span>Perform routine health checks and preventive measures on assigned systems.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor the network and report network failures or degradations to more senior team members and the direct manager.</span></span></p><br><p><span><span>·</span></span><span><span>Run proof of concept deployment and troubleshoot issues to identify and address root causes.</span></span></p><br><p><span><span>·</span></span><span><span>Follow and maintain ISE network operations and security standards.</span></span></p><br><p><span><span>·</span></span><span><span>Work on maintaining technical expertise in all areas of network components in operation.</span></span></p><br><p><span><span><strong>Administrative: </strong></span></span></p><br><p><span><span>·</span></span><span><span>Actively collaborate with other groups in IT Operations to support projects and day-to-day operations as defined by the supervisor.</span></span></p><br><p><span><span>·</span></span><span><span>Proactively and effectively communicate status, plan-of-action and resolution of reported issues.</span></span></p><br><p><span><span>·</span></span><span><span>Consistently provide internal and external customers and technology partners with high-quality support experience.</span></span></p><br><p><span><span>·</span></span><span><span>Effectively manage case escalations to senior network engineers or the Network Operations Manager while maintaining customer communications.</span></span></p><br><p><span><span><strong>Documentation:</strong></span></span></p><br><p><span><span>·</span></span><span><span>Maintain ISE’s operational documentation up to date</span></span></p><br><p><span><span>·</span></span><span><span>Assist in generating technical documentation and guide manuals</span></span></p><br><p><span><span><strong>Job Requirements:</strong></span></span></p><br><p><span><span>·</span></span><span><span>A minimum of three years’ experience in network deployment and operations.</span></span></p><br><p><span><span>·</span></span><span><span>Fluent in Arabic and English</span></span></p><br><p><span><span>·</span></span><span><span>Bachelor’s degree in IT, Computer Science or a similar field as a minimum.</span></span></p><br><p><span><span>·</span></span><span><span>CCNA Certified</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.</span></span></p><br><p><span><span><strong>ISE:</strong></span></span></p><br><p><span><span>International Systems Engineering (ISE), established in 1988, is part of BAE Systems’ global portfolio. For over 30 years.</span></span></p><br><p><span><span>International System Engineering (ISE) is a trusted provider in delivering secure mission-critical solutions, services and cutting-edge technologies. ISE products portfolio includes Cybersecurity, Secure Infrastructure/Cloud Management, Secure Network & Domain Management, Application Support & Development, End User Computing & Support, and IT Service Management.</span></span></p><br><p><span><span>Aligned with the Kingdom’s national objectives, ISE is committed to investing in local talent, advanced technologies, and strong partnerships with both international and local suppliers. Our efforts continues to grow in line with Saudi Vision 2030 in improving national capabilities in high technology areas and contribute to building a highly skilled, inclusive, and future-ready team.</span></span></p><br><p><span><span>Note: All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals. If you are Ex-military, you MUST submit your end of service certificate with your application. We aim to complete the assessment and selection process within 3 weeks from closing date.</span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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About 2PSince 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>NOC Engineer Job Purpose The NOC Engineer is responsible for providing first-level monitoring, troubleshooting, incident logging, and escalation support for network, system, application, and service-related issues. The role acts as the initial point of contact within the Network Operations Center, ensuring alerts and incidents are handled promptly, documented accurately, prioritized correctly, and resolved or escalated according to defined procedures and service level agreements. The position plays an important role in supporting 24/7 service availability, maintaining operational stability, and ensuring smooth communication during incidents and shift handovers. Key Responsibilities Network & System Monitoring Monitor network devices, servers, applications, and services using approved NOC monitoring tools. Identify alerts, abnormalities, outages, and performance degradation in real time. Perform routine monitoring activities to ensure service availability and operational continuity. Follow documented Standard Operating Procedures (SOPs) for alert handling and incident response. Incident Response & First-Level Troubleshooting Respond to alerts, incidents, and service requests in a timely manner. Perform first-level troubleshooting activities, including ping tests, traceroute, interface checks, basic log review, and connectivity validation. Analyze initial symptoms and collect required technical information before escalation. Resolve basic network, system, or service issues within L1 scope where possible. Ensure incidents are handled in accordance with defined SLAs and escalation procedures. Escalation Management Escalate unresolved or complex issues to L2/L3 support teams based on the escalation matrix. Provide complete incident details, troubleshooting steps, logs, and initial findings during escalation. Follow up with relevant teams to track escalated incidents until resolution. Provide real-time status updates to the team lead and relevant stakeholders when required. Ticketing & Documentation Log all incidents, service requests, actions taken, and updates in the ticketing system such as Service Now, Remedy, JIRA, or equivalent. Ensure incident tickets are accurate, complete, and updated throughout the incident lifecycle. Maintain proper documentation of troubleshooting steps, escalation details, and resolution notes. Support knowledge base updates by documenting recurring issues and standard resolutions. Daily Operations & Health Checks Perform routine health checks for network devices, systems, applications, and services. Support backup verification activities and daily operational checks as required. Prepare and share daily reports related to incidents, alerts, health checks, and operational status. Support maintenance windows and change activities by assisting with monitoring and coordination. Shift Operations & Handover Work in a shift-based 24/7 operational environment. Ensure proper shift handover with complete updates on open incidents, escalations, pending actions, and service status. Maintain shift punctuality and follow assigned duty schedules. Communicate clearly with team members to ensure operational continuity between shifts. Change & Maintenance Support Support change management activities by assisting during planned maintenance windows. Monitor services before, during, and after changes to identify any service impact. Report any abnormalities or post-change incidents to the concerned teams. Follow approved procedures during scheduled maintenance and operational changes. Key KPIsIncident response and resolution within SLA. Accuracy and completeness of incident tickets. Number of incidents correctly resolved at L1 without escalation. Quality of communication during incidents and escalations. Shift punctuality and adherence to duty schedules. Quality of shift handover and operational updates. Compliance with SOPs and escalation procedures. Timeliness and accuracy of daily operational reports. Qualifications & Requirements Education Bachelor’s degree or diploma in Information Technology, Telecommunications, Computer Science, Network Engineering, or a related field. Experience Minimum 1-3 years of experience in IT support, Network Operations Center, technical support, or a related role. Previous experience working in a 24/7 shift-based operational environment is preferred. Experience in incident monitoring, ticket handling, escalation, and basic troubleshooting is required.<br>Technical Skills Basic understanding of networking concepts, including:IP addressing DNSDHCPTCP/UDPVLANsRouting and switching basics Familiarity with monitoring tools such as:Solar Winds Zabbix Nagios Manage Engine Or similar tools Knowledge of ticketing systems such as:Service Now Remedy JIRAOr equivalent systems Ability to perform basic troubleshooting using ping, traceroute, interface checks, and log review. Basic understanding of network devices, servers, applications, and service monitoring. Ability to follow SOPs, escalation procedures, and incident management processes. Familiarity with ITIL incident management practices is preferred.<br>Preferred Certifications ITIL Foundation certification is preferred. Comp TIA Network+, CCNA, or equivalent entry-level networking certification is an advantage.<br>Professional Skills Strong communication skills. Ability to work under pressure during incidents and service interruptions. Good documentation and reporting skills. Strong attention to detail. Ability to work effectively in a shift-based 24/7 environment. Good coordination skills with L2/L3 teams and stakeholders. Ability to follow instructions, procedures, and escalation paths accurately.<br>Competencies Accountability and ownership. Attention to detail. Problem-solving mindset. Customer-centric approach. Teamwork and collaboration. Communication and coordination. Discipline and punctuality. Continuous improvement mindset.
<p>We're hiring for Dr. Sulaiman Al- Habib Hospitals Group. Working hrs: 48 hrs/ 6 days Ideal candidate would have CCT/ CCST Required Board: American/ Australian Royal College/ Canadian/ French Required Experience: 3 Years post CCT& CCST 5 Years post CESR Certification of eligibility for speciality registration in required our client will have a trip to Germany, Spain, France& Sweden to meet candidates in May 2025. Kindly if you're interested, share your updated resume to:</p><p><strong>Desired Candidate Profile</strong></p><p>Ideal candidate would have CCT/ CCST Required Board: American/ Australian Royal College/ Canadian/ French Required Experience: 3 Years post CCT& CCST 5 Years post CESR Certification of eligibility for speciality registration in required</p>
<p>We're hiring for Dr. Sulaiman Al- Habib Hospitals Group.</p><p>Working hrs: 48 hrs/ 6 days</p><p><br></p><p><span >Ideal candidate would have CCT/ CCST Required Board: American/ Australian Royal College/ Canadian/ French Required Experience: 3 Years post CCT& CCST 5 Years post CESR Certification of eligibility for speciality registration in required</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>We're hiring for Dr. Sulaiman Al- Habib Hospitals Group.</p><p>Working hrs: 48 hrs/ 6 days</p><p><br></p><ul ><li >Ideal candidate would have CCT/ CCST</li><li >Required Board: American/ Australian Royal College/ Canadian/ French</li><li >Required Experience: 3 Years post CCT& CCST</li><li >5 Years post CESR</li><li >Certification of eligibility for speciality registration in required</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>We're hiring for Dr. Sulaiman Al- Habib Hospitals Group. Location: KSA (Riyadh- Khobar- Jeddah) Working hrs: 48 hrs/ 6 days.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Ideal candidate would have CCT/ CCST</li><li>Required Board: American/ Australian Royal College/ Canadian/ French</li><li>Required Experience: 3 Years post CCT& CCST, 5 Years post CESR</li><li>Certification of eligibility for speciality registration in required</li></ul>
<p>We're hiring for Dr. Sulaiman Al- Habib Hospitals Group. Location: KSA (Riyadh- Khobar- Jeddah) Working hrs: 48 hrs/ 6 days</p><p><strong>Desired Candidate Profile</strong></p><p>Ideal candidate would have CCT/ CCST Required Board: American/ Australian Royal College/ Canadian/ French Required Experience: 3 Years post CCT& CCST 5 Years post CESR Certification of eligibility for speciality registration in required</p>
<p>We're hiring for Dr. Sulaiman Al- Habib Hospitals Group. Location: KSA (Riyadh- Khobar- Jeddah) Working hrs: 48 hrs/ 6 days</p><p><br></p><p><span >Ideal candidate would have CCT/ CCST Required Board: American/ Australian Royal College/ Canadian/ French Required Experience: 3 Years post CCT& CCST 5 Years post CESR Certification of eligibility for speciality registration in required</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>