Call Center Jobs in Saudi
2179 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Empowering Progress Through Integrated Supply Chain & Logistics Solutions</strong></span></p><br><br>
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<p><span><strong>Red Sea Coastal Trading Company</strong> is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.</span></p><br><br>
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<p><span>Operating at the heart of Saudi Arabia’s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.</span></p><br><br>
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<p><span><strong>Efficiency in Motion. Excellence in Delivery.</strong></span></p><br><br>
<br>
<p><span><strong>Position Overview:</strong></span></p><br><br>
<br>
<p><span>To design, plan, coordinate and manage all Logistics Centre operations, including receiving, dispatch of orders, inventory control, general housekeeping, and security; as well as ensuring all activities are conducted in accordance with company policies and procedures.</span></p><br><br>
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<ul>
<li><span>Lead the planning, design and development of RSG Logistics Facilities.</span></li>
<li><span>Lead the operational implementation of new facilities.</span></li>
<li><span>Ensure Logistic Facilities functions are strictly followed according to company policies and procedures.</span></li>
<li><span>Develop and Execute endorsed plans and programs to achieve organizational and departmental goals and objectives.</span></li>
<li><span>Lead the setting of Scope of Work, SLA and RFP processes for logistics outsourcing.</span></li>
<li><span>Monitor and manage the logistics service providers to ensure all contractual and operational requirements are met and/or exceeded.</span></li>
<li><span>Develop continuous improvement plans, programs and activities to boost the efficiency and effectiveness of the logistics operations.</span></li>
<li><span>Monitor and maintain inventory levels, KPI’s and key metrics, DC space and inventory movements.</span></li>
<li><span>Ensure that all transactions are strictly documented and updated in IT systems.</span></li>
<li><span>Ensure Quality and HSE standards are set, communicated and adhered to in all facilities.</span></li>
<li><span>Establish performance measures and priorities for each facility and operation.</span></li>
<li><span>Conduct regular inspection visits to each facility to evaluate the efficiency of their performance.</span></li>
<li><span>Continuously monitor the market environment to identify and implement opportunities for increasing and developing the Responsiveness and Efficiency of facilities and operations.</span></li>
<li><span>Maintaining proactive relationships with key internal and external stakeholders.</span></li>
<li><span>Ensure ongoing training of staff to continuously develop incumbents technical and HSE skills.</span></li>
<li><span>Prepare periodic (daily, weekly, monthly and adhoc) reports with respect to facilities, operations, activities and inventory.</span></li>
<li><span>Conduct performance appraisals for subordinates.</span></li>
<li><span>Performing other duties related to the job as assigned by TRSDC Management.</span></li>
</ul>
<br>
<p><span><strong>Qualification and Experience</strong>:</span></p><br><br>
<br>
<ul>
<li><span>Bachelor’s degree in a relevant field.</span></li>
<li><span>Recognized degree in Supply Chain & Logistics (MBA preferred).</span></li>
<li><span>A minimum of 10 years in a Distribution Centre operations field.</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><span ><strong>Empowering Progress Through Integrated Supply Chain & Logistics Solutions</strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Coastal Trading Company</strong> is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.</span></p>
<p> </p>
<p><span >Operating at the heart of Saudi Arabia’s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.</span></p>
<p> </p>
<p><span ><strong>Efficiency in Motion. Excellence in Delivery.</strong></span></p>
<p> </p>
<p><span ><strong>Position Overview:</strong></span></p>
<p> </p>
<p><span >To design, plan, coordinate and manage all Logistics Centre operations, including receiving, dispatch of orders, inventory control, general housekeeping, and security; as well as ensuring all activities are conducted in accordance with company policies and procedures.</span></p>
<p> </p>
<ul >
<li ><span >Lead the planning, design and development of RSG Logistics Facilities.</span></li>
<li ><span >Lead the operational implementation of new facilities.</span></li>
<li ><span >Ensure Logistic Facilities functions are strictly followed according to company policies and procedures.</span></li>
<li ><span >Develop and Execute endorsed plans and programs to achieve organizational and departmental goals and objectives.</span></li>
<li ><span >Lead the setting of Scope of Work, SLA and RFP processes for logistics outsourcing.</span></li>
<li ><span >Monitor and manage the logistics service providers to ensure all contractual and operational requirements are met and/or exceeded.</span></li>
<li ><span >Develop continuous improvement plans, programs and activities to boost the efficiency and effectiveness of the logistics operations.</span></li>
<li ><span >Monitor and maintain inventory levels, KPI’s and key metrics, DC space and inventory movements.</span></li>
<li ><span >Ensure that all transactions are strictly documented and updated in IT systems.</span></li>
<li ><span >Ensure Quality and HSE standards are set, communicated and adhered to in all facilities.</span></li>
<li ><span >Establish performance measures and priorities for each facility and operation.</span></li>
<li ><span >Conduct regular inspection visits to each facility to evaluate the efficiency of their performance.</span></li>
<li ><span >Continuously monitor the market environment to identify and implement opportunities for increasing and developing the Responsiveness and Efficiency of facilities and operations.</span></li>
<li ><span >Maintaining proactive relationships with key internal and external stakeholders.</span></li>
<li ><span >Ensure ongoing training of staff to continuously develop incumbents technical and HSE skills.</span></li>
<li ><span >Prepare periodic (daily, weekly, monthly and adhoc) reports with respect to facilities, operations, activities and inventory.</span></li>
<li ><span >Conduct performance appraisals for subordinates.</span></li>
<li ><span >Performing other duties related to the job as assigned by TRSDC Management.</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong>:</span></p>
<p> </p>
<ul >
<li ><span >Bachelor’s degree in a relevant field.</span></li>
<li ><span >Recognized degree in Supply Chain & Logistics (MBA preferred).</span></li>
<li ><span >A minimum of 10 years in a Distribution Centre operations field.</span></li>
</ul>
</span>
???? انضم إلى فريق الفوزان سنتر<br>هل تمتلك شغفًا بالتسويق وصناعة المحتوى وإدارة الحملات الرقمية؟إذا كنت تبحث عن فرصة لتطوير مسيرتك المهنية ضمن بيئة عمل احترافية، فنحن نبحث عنك.<br>نعلن عن توفر شاغر: أخصائي/ـة تسويق<br>المتطلبات:<br>* سعودي/ـة الجنسية.* خبرة في إدارة حسابات التواصل الاجتماعي.* خبرة في التسويق الإلكتروني وإدارة الحملات الإعلانية.* خبرة في قطاع التجزئة أو الأنشطة التجارية المشابهة .
Company Description Aamal Al-Masbah Al-Tijariyah is a Saudi-established company founded in 2018, specializing in safety products for swimming pools, fountains, and transparent waterfalls. The company focuses on manufacturing high-quality safety solutions using stainless steel and clear acrylic fiber materials. Its products are designed to enhance both safety and aesthetics in residential and commercial water features. Aamal Al-Masbah Al-Tijariyah is committed to innovation, reliability, and meeting the needs of clients across the Kingdom.<br>Role Description The Sales, Marketing, and Call Reception Specialist is a full-time, hybrid role based in Riyadh, with flexibility for some work-from-home tasks. The role involves handling inbound and outbound calls, responding to customer inquiries, and providing clear information about products and services. The specialist will support sales activities by preparing quotations, following up with potential and existing clients, and coordinating with internal teams to ensure smooth order processing. Daily tasks include assisting with marketing campaigns, maintaining customer records, and contributing to promotional activities on digital and traditional channels. The role also requires maintaining professional communication, ensuring high customer satisfaction, and supporting basic training or product orientation for clients when needed.<br>Qualifications<br> Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal teams. Candidates should possess Sales and Sales Management skills to drive revenue, manage leads, and support the sales pipeline. Candidates should possess Training skills to provide product explanations and basic guidance to customers or partners when required. Relevant experience in sales, marketing, or call center roles, preferably in industrial or construction-related products. Ability to work in a hybrid environment in Riyadh, manage time effectively, and handle multiple tasks with attention to detail. Proficiency in Arabic; basic English communication skills are an advantage. Familiarity with CRM systems, office software, and digital communication tools. High level of professionalism, integrity, and commitment to customer satisfaction.
<h2 ><span lang="ar" dir="rtl">اعلان شركة نقل وتقنيات المياه عن وظائف في عدد من التخصصات</span></h2><h3 ><span lang="ar" dir="rtl">الوظائف المتاحة:</span></h3><ul><li><p ><span lang="ar" dir="rtl">مشغل مركز العمليات (Operations Center Operator)</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي أول نشر الأمن السيبراني (Senior Cybersecurity Deployment Specialist).</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي أول الحوكمة والمخاطر والالتزام في الأمن السيبراني (Cybersecurity GRC Specialist).</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة:</span></h3><ul><li><p ><span lang="ar" dir="rtl">علوم الحاسب.</span></p></li><li><p ><span lang="ar" dir="rtl">تقنية المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">أو ما يعادلها.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">المؤهلات المطلوبة:</span></h3><ul><li><p ><span lang="ar" dir="rtl">الدبلوم.</span></p></li><li><p ><span lang="ar" dir="rtl">البكالوريوس فأعلى.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن الشركة:</span></h3><p ><span lang="ar" dir="rtl">شركة نقل وتقنيات المياه هي شركة حكومية مملوكة للدولة، وتُعد أكبر ناقل للمياه في العالم. تأسست عام 1441هـ ضمن مخرجات برنامج التخصيص، بهدف دعم مستهدفات رؤية المملكة العربية السعودية، ويقع مقرها الرئيسي في مدينة الرياض، وتعمل على تشغيل وتطوير منظومة نقل المياه باستخدام أحدث التقنيات.</span></p>
<h2 ><span lang="ar" dir="rtl">اعلان الشركة المتحدة للإلكترونيات (إكسترا) عن وظائف في مختلف المجالات</span></h2><h3 ><span lang="ar" dir="rtl">المسميات الوظيفية:</span></h3><ul><li><p ><span lang="ar" dir="rtl">قائد فريق المبيعات (Sales Team Leader)</span></p></li><li><p ><span lang="ar" dir="rtl">مشتري مبتدئ (Junior Buyer)</span></p></li><li><p ><span lang="ar" dir="rtl">مدقق داخلي (Internal Auditor)</span></p></li><li><p ><span lang="ar" dir="rtl">مسؤول الإعلام بقطاع التجزئة (Retail Media Lead)</span></p></li><li><p ><span lang="ar" dir="rtl">مستشار مبيعات (Sales Consultant)</span></p></li><li><p ><span lang="ar" dir="rtl">موظف مركز الاتصال (Contact Center Officer)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير المتجر (Store Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">فني استقبال (Reception Technician)</span></p></li><li><p ><span lang="ar" dir="rtl">فني أجهزة إلكترونية (Electronics Devices Technician)</span></p></li><li><p ><span lang="ar" dir="rtl">مسوق منتجات ومحسن محركات البحث (SEO Merchandizer)</span></p></li><li><p ><span lang="ar" dir="rtl">منسق سلسلة الإمداد - تمهير (Supply Chain Coordinator – Tamheer)</span></p></li><li><p ><span lang="ar" dir="rtl">منسق المشتريات - تمهير (Buyer Coordinator – Tamheer)</span></p></li><li><p ><span lang="ar" dir="rtl">كبير المشترين (Senior Buyer)</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة:</span></h3><ul><li><p ><span lang="ar" dir="rtl">إدارة الأعمال</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة البيع بالتجزئة</span></p></li><li><p ><span lang="ar" dir="rtl">المحاسبة</span></p></li><li><p ><span lang="ar" dir="rtl">سلاسل الإمداد</span></p></li><li><p ><span lang="ar" dir="rtl">التسويق</span></p></li><li><p ><span lang="ar" dir="rtl">نظم المعلومات الإدارية</span></p></li><li><p ><span lang="ar" dir="rtl">أو ما يعادلها.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">مناطق العمل:</span></h3><ul><li><p ><span lang="ar" dir="rtl">الرياض</span></p></li><li><p ><span lang="ar" dir="rtl">جدة</span></p></li><li><p ><span lang="ar" dir="rtl">الخبر</span></p></li><li><p ><span lang="ar" dir="rtl">الجبيل</span></p></li></ul>
<h2 ><span lang="ar" dir="rtl">اعلان البنك الإسلامي للتنمية عن وظائف إدارية ومالية وتقنية </span></h2><h3 ><span lang="ar" dir="rtl">المسميات الوظيفية</span></h3><ul><li><p ><span lang="ar" dir="rtl">عالم بيانات أول (Senior Data Scientist)</span></p></li><li><p ><span lang="ar" dir="rtl">منسق تنفيذي (Executive Coordinator)</span></p></li><li><p ><span lang="ar" dir="rtl">متدرب - مركز الخدمات الصحية (Intern-HQ-Health Services Center)</span></p></li><li><p ><span lang="ar" dir="rtl">متدرب - العلوم والتقنية والابتكار (Intern-HQ-Science, Technology and Innovation)</span></p></li><li><p ><span lang="ar" dir="rtl">مسؤول الدعم الإداري (Administrative Support Officer)</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">إدارة الأعمال</span></p></li><li><p ><span lang="ar" dir="rtl">الإدارة العامة</span></p></li><li><p ><span lang="ar" dir="rtl">الإدارة</span></p></li><li><p ><span lang="ar" dir="rtl">الاقتصاد</span></p></li><li><p ><span lang="ar" dir="rtl">المالية</span></p></li><li><p ><span lang="ar" dir="rtl">الابتكار</span></p></li><li><p ><span lang="ar" dir="rtl">علم البيانات</span></p></li><li><p ><span lang="ar" dir="rtl">التنمية</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة الرعاية الصحية</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة الجودة</span></p></li><li><p ><span lang="ar" dir="rtl">الصحة العامة</span></p></li><li><p ><span lang="ar" dir="rtl">تقنية المعلومات</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة الصناعية</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة</span></p></li><li><p ><span lang="ar" dir="rtl">أو ما يعادلهم</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الشروط العامة</span></h3><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم سعودي الجنسية.</span></p></li><li><p ><span lang="ar" dir="rtl">حاصل على البكالوريوس فأعلى في التخصصات المطلوبة حسب متطلبات كل وظيفة.</span></p></li><li><p ><span lang="ar" dir="rtl">توفر المهارات والخبرات المطلوبة لكل وظيفة.</span></p></li><li><p ><span lang="ar" dir="rtl">إجادة استخدام الحاسب الآلي وتطبيقاته.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن البنك</span></h3><p ><span lang="ar" dir="rtl">البنك الإسلامي للتنمية مؤسسة مالية دولية لدعم وتنمية التقدم الاقتصادي والاجتماعي للدول الأعضاء. يقع مقره الرئيسي في محافظة جدة، وتم إنشاؤه تطبيقاً لبيان العزم الصادر عن مؤتمر وزراء مالية الدول الإسلامية الذي عقد في مدينة جدة عام 1393هـ. وعُقد الاجتماع الافتتاحي لمجلس المحافظين في مدينة الرياض سنة 1395هـ، وافتتح البنك رسمياً في الخامس عشر من شوال 1395هـ.</span></p>
Company Description Saudi Skills Co LTD (شركة مهارات السعودية) is a leading provider of education and training services and the parent company of several institutes, including the Saudi Skills High Training Institute with branches in Riyadh Jeddah, and Khobar The company offers training programs for employees at all levels across companies and organizations, as well as diploma programs and courses for students. It is accredited by the Technical and Vocational Training Corporation (TVTC) and the National e Learning Center, ensuring high-quality and recognized qualifications. Saudi Skills focuses on practical, industry-relevant learning that supports professional growth and skills development. Role Description The مدرب تصميم داخلي will deliver high-quality, practice-oriented training in interior design to diploma students and corporate trainees. This full-time, on-site role is based in Al Khobar and involves preparing lesson plans, designing training materials, and conducting classroom and studio-based sessions. The trainer will supervise practical projects, guide learners in applying design concepts, and provide constructive feedback on assignments and portfolios. Daily responsibilities include assessing learner performance, maintaining accurate training records, coordinating with academic and administrative teams, and ensuring that all training activities meet institutional and accreditation standards. The role also requires staying current with interior design trends and tools to continuously enhance course content. Qualifications Candidates should possess strong Teaching and Training skills for classroom, studio, and workshop delivery. Candidates should possess Instructional Design and Curriculum Development skills to design structured, outcomes-based learning experiences. Candidates should possess Design Thinking skills to help learners develop creative, user-centered interior design solutions. Formal education in Interior Design, Architecture, or a related field (diploma or bachelor’s degree) is required. Practical experience in interior design projects and use of relevant design software (e.g., Auto CAD, Sketch Up, Revit, or similar) is highly beneficial. Strong communication and presentation skills, with the ability to explain complex design concepts in clear, accessible language. Ability to work collaboratively with academic and administrative teams and to support diverse learners in a gender-neutral, inclusive environment. Familiarity with vocational training standards in Saudi Arabia and previous experience in TVTC-accredited or similar institutions is an advantage.
يتولى مسؤول المبيعات المساهمة في تنمية إيرادات الشركة وبناء علاقات طويلة الأمد مع العملاء في القطاعين الحكومي والخاص، من خلال استقطاب عملاء جدد وتطوير الحسابات الحالية، وبيع حلول الشركة المتكاملة في مجالات: البنية التحتية للشبكات بشقيها النشط والخامل (Active & Passive)، والأمن الفعلي، وأنظمة إدارة المباني (BMS)، ومراكز البيانات، والحلول البرمجية والتراخيص (منصات إدارة الأنظمة، والبرمجيات المؤسسية، وتطبيقات الأعمال)، وحلول الأمن السيبراني، بالتعاون الوثيق مع فريق ما قبل البيع والفرق الفنية لتحقيق مستهدفات المبيعات وتعزيز رضا العملاء.المهام والمسؤولياتتطوير الأعمال واستقطاب العملاء• البحث عن فرص بيع جديدة واستقطاب عملاء محتملين في القطاعات المستهدفة (الحكومي، العقاري، الصحي، التعليمي، الصناعي وغيرها).• المساهمة في توسيع قاعدة عملاء الشركة وحصتها السوقية في مجالات البنية التحتية للشبكات (Active & Passive) والأمن الفعلي وأنظمة إدارة المباني ومراكز البيانات والحلول البرمجية والأمن السيبراني.• متابعة المناقصات والمنافسات الحكومية والخاصة (عبر منصة اعتماد وغيرها) وتحديد الفرص المناسبة لخدمات الشركة.• تمثيل الشركة في المعارض والفعاليات والمؤتمرات المتخصصة لتوسيع شبكة العلاقات وجذب عملاء جدد.متابعة العملاء وإدارة العلاقات• متابعة محفظة من العملاء الحاليين وتنميتها من خلال البيع الإضافي والبيع المتقاطع (Upselling & Cross-selling)، بما يشمل ترقية الأنظمة القائمة وإضافة الحلول البرمجية والسيبرانية المكمّلة لها.• بناء علاقات مهنية قوية مع أصحاب القرار لدى العملاء وفهم احتياجاتهم وخططهم المستقبلية.• متابعة رضا العملاء بعد ترسية المشاريع وتسليمها، والمساهمة في استمرارية التعامل وتجديد العقود واتفاقيات الصيانة وتراخيص البرمجيات والاشتراكات السنوية.• التعامل مع ملاحظات العملاء بالتنسيق مع الفرق المعنية وحلها بسرعة واحترافية.إدارة دورة البيع وإغلاق الصفقات• متابعة دورة البيع كاملة من التأهيل الأولي للفرصة حتى إغلاق الصفقة وتوقيع العقد.• التنسيق مع فريق ما قبل البيع (Presales) لإعداد العروض الفنية والتجارية والتسعير بما يلبي احتياجات العميل، شاملةً مكونات الأجهزة والبرمجيات والتراخيص.• تقديم عروض الشركة وحلولها للعملاء والتفاوض على الأسعار والشروط التجارية ضمن الصلاحيات المعتمدة.• متابعة العروض المقدمة مع العملاء والرد على استفساراتهم حتى الترسية.التخطيط وإعداد التقارير• العمل على تحقيق مستهدفات المبيعات الشهرية والربع سنوية والسنوية المعتمدة.• تحديث بيانات الفرص البيعية وخط سير الصفقات (Sales Pipeline) بشكل مستمر على نظام إدارة علاقات العملاء (CRM).• إعداد تقارير دورية عن أداء المبيعات وحالة الفرص والتوقعات البيعية (Sales Forecast).• متابعة تحصيل المستحقات المالية من العملاء بالتنسيق مع الإدارة المالية.• رصد تحركات المنافسين وأسعار السوق ورفع التوصيات للإدارة.المؤهلات والخبرة• بكالوريوس في إدارة الأعمال أو التسويق أو الهندسة أو تقنية المعلومات أو تخصص ذي صلة.• خبرة عملية لا تقل عن ثلاث سنوات في مبيعات الحلول التقنية (B2B) ضمن قطاع تقنية المعلومات والاتصالات (ICT).• تُعد الخبرة السابقة في بيع حلول البنية التحتية للشبكات (Active & Passive) أو الأمن الفعلي أو أنظمة إدارة المباني أو مراكز البيانات أو الحلول البرمجية والتراخيص أو الأمن السيبراني ميزة إضافية.• تُعد الخبرة في التعامل مع المناقصات الحكومية ومنصة اعتماد ميزة إضافية.المهارات والكفاءات• فهم جيد للحلول التقنية التي تقدمها الشركة (البنية التحتية للشبكات بمكوناتها النشطة والخاملة، المراقبة الأمنية، التحكم في الدخول، أنظمة إدارة المباني، مراكز البيانات، المنصات البرمجية مثل أنظمة إدارة الفيديو VMS وأنظمة إدارة الشبكات وإدارة مراكز البيانات DCIM، والبرمجيات المؤسسية والتراخيص، وحلول الأمن السيبراني) والقدرة على شرح قيمتها للعميل.• إلمام بنماذج بيع البرمجيات وتسعيرها (التراخيص الدائمة، الاشتراكات Saa S، عقود الدعم والتجديد السنوي) والقدرة على إبراز قيمتها ضمن الحل المتكامل.• مهارات بيع وتفاوض وإقناع ممتازة، مع قدرة على إغلاق الصفقات وتحقيق المستهدفات.• مهارات تواصل وعرض وتقديم احترافية أمام أصحاب القرار.• إتقان استخدام أنظمة إدارة علاقات العملاء (CRM) وبرامج Microsoft Office وبخاصة Excel وPower Point.• القدرة على التواصل المهني وإعداد المراسلات باللغتين العربية والإنجليزية.• روح المبادرة والقدرة على العمل ضمن جداول زمنية متسارعة وتحقيق النتائج.• امتلاك رخصة قيادة سارية والاستعداد للتنقل لزيارة العملاء داخل المملكة.المؤهلات المفضلة• دورات أو شهادات مهنية في المبيعات (مثل Professional Selling Skills أو ما يعادلها).• شهادات بيعية معتمدة من موردين رئيسيين في مجالات عمل الشركة (مثل Cisco وHikvision وHoneywell وSchneider Electric)، أو من موردي البرمجيات والأمن السيبراني (مثل Microsoft وVMware وMilestone وFortinet).• الإلمام بأساسيات إعداد العروض التجارية وقراءة BOQ يُعد ميزة إضافية.ماذا نقدم• راتب أساسي تنافسي مع عمولات مبيعات مجزية مرتبطة بالأداء.• تأمين طبي وبدلات حسب سياسة الشركة.• برامج تدريب وشهادات معتمدة من الموردين العالميين.<br>About the Role The Sales Executive contributes to the company's revenue growth and builds long-term customer relationships across the public and private sectors — acquiring new customers, developing existing accounts, and selling the company's end-to-end solutions in network infrastructure (active & passive), physical security, building management systems (BMS), data centers, software solutions and licensing (systems platforms, enterprise software, and business applications), and cybersecurity solutions, working closely with the presales and technical teams to achieve sales targets and enhance customer satisfaction. Key Duties & Responsibilities Business Development & Customer Acquisition• Identify and pursue new sales opportunities and prospects across target sectors (government, real estate, healthcare, education, industrial, and others).• Contribute to expanding the company's customer base and market share in network infrastructure (active & passive), physical security, BMS, data center, software, and cybersecurity solutions.• Track public and private tenders (including the Etimad platform) and identify opportunities that fit the company's offerings.• Represent the company at exhibitions, events, and industry conferences to expand the network and attract new customers. Customer Follow-up & Relationship Management• Follow up on and grow a portfolio of existing customers through upselling and cross-selling, including upgrades to existing systems and complementary software and cybersecurity solutions.• Build strong professional relationships with customer decision-makers and understand their needs and future plans.• Follow up on customer satisfaction after project award and delivery, supporting repeat business, contract renewals, maintenance agreements, and software license and subscription renewals.• Handle customer feedback in coordination with the relevant teams, resolving issues promptly and professionally. Sales Cycle Management & Deal Closing• Follow the full sales cycle from initial opportunity qualification through to deal closing and contract signature.• Coordinate with the Presales team to prepare technical and commercial proposals and pricing that meet customer requirements, covering hardware, software, and licensing components.• Present the company's solutions to customers and negotiate prices and commercial terms within approved authority levels.• Follow up on submitted proposals, respond to customer inquiries, and drive opportunities through to award. Planning & Reporting• Work toward achieving approved monthly, quarterly, and annual sales targets.• Keep sales opportunities and pipeline continuously updated in the CRM system.• Prepare periodic reports on sales performance, opportunity status, and sales forecasts.• Follow up on customer collections in coordination with the Finance department.• Monitor competitor activity and market pricing and raise recommendations to management. Qualifications & Experience• Bachelor's degree in Business Administration, Marketing, Engineering, Information Technology, or a related field.• A minimum of 3 years of experience in B2B technology solution sales within the Information & Communications Technology (ICT) sector.• Prior experience selling network infrastructure (active & passive), physical security, BMS, data center, software and licensing, or cybersecurity solutions is an advantage.• Experience with government tenders and the Etimad platform is an advantage. Skills & Competencies• Good understanding of the company's technical solutions (active & passive networking, video surveillance, access control, BMS, data centers, software platforms such as video management systems (VMS), network management systems, and DCIM, enterprise software and licensing, and cybersecurity solutions) and the ability to articulate their value to customers.• Familiarity with software sales and pricing models (perpetual licenses, Saa S subscriptions, and annual support and renewal contracts) and the ability to position software value within an integrated solution.• Excellent selling, negotiation, and persuasion skills, with the ability to close deals and achieve targets.• Professional communication and presentation skills with senior decision-makers.• Proficiency in CRM systems and Microsoft Office, particularly Excel and Power Point.• Ability to communicate and prepare business correspondence professionally in both Arabic and English.• Self-driven, able to deliver results on fast-paced schedules.• Valid driving license and willingness to travel for customer visits within the Kingdom. Preferred Qualifications• Professional sales training or certifications (e.g., Professional Selling Skills or equivalent).• Vendor sales certifications from key vendors in the company's fields of business (e.g., Cisco, Hikvision, Honeywell, Schneider Electric), or from software and cybersecurity vendors (e.g., Microsoft, VMware, Milestone, Fortinet).• Familiarity with commercial proposal preparation and reading BOQs is an added advantage. What We Offer• Competitive base salary with rewarding, performance-based sales commissions.• Medical insurance and allowances as per company policy.• Training programs and vendor certifications from global technology partners.
Overview<br><br>We are seeking a skilled Refrigeration Technician holding a diploma to join our team in Al Kharj. The ideal candidate will install, maintain, diagnose, and repair commercial and residential refrigeration systems, ensuring optimal performance and compliance with safety and quality standards.<br><br>Location<br><br>Al Kharj, Saudi Arabia<br><br>Key Responsibilities<br><br> Install, start up, test, troubleshoot, repair, and maintain commercial and residential refrigeration systems, including air handling units, condensers, evaporators, control panels, and related components. Diagnose issues using electrical, mechanical, and control system knowledge; perform repairs or replacements as needed. Perform routine preventive maintenance to maximize system efficiency and reliability; document findings and actions taken. Read and interpret electrical schematics, piping and instrumentation diagrams (P&ID), and technical manuals. Conduct system performance tests (temperature, pressure, airflow) and ensure compliance with applicable standards and regulations. Liaise with clients to explain issues, proposed solutions, and maintenance plans; provide clear, timely reports and recommendations. Maintain a safe and clean work environment; adhere to company safety policies and local regulations.<br><br>Qualifications<br><br> Diploma in Refrigeration, HVAC, or a related field from an accredited institution. Practical experience in installation, maintenance, and repair of refrigeration systems. Strong knowledge of refrigerants, electrical systems, controls, and safety practices. Ability to read and interpret technical drawings, manuals, and schematics. Proficient problem-solving and diagnostic skills; good manual dexterity and physical stamina. Good communication skills in English; proficiency in Arabic is an advantage. Valid driving license and willingness to travel if required.<br><br>Skills And Competencies<br><br> Troubleshooting and repair of mechanical and electrical components. Attention to detail and strong diagnostic abilities. Customer service-oriented with professional communication. Planning, time management, and organizational skills. Commitment to safety and continuous learning.<br><br>Work Conditions<br><br> Full-time position with occasional on-call duties for emergencies. Field and shop environment; varying temperatures and physical demands; use of PPE as required.<br><br>Salary And Benefits<br><br> Competitive salary commensurate with experience. Health insurance, paid leaves, and ongoing training opportunities.<br><br>نظرة عامة<br><br>نبحث عن فني تبريد ماهر حاصل على دبلوم للانضمام إلى فريقنا في الخرج. سيقوم المرشح المثالي بتركيب وصيانة وتشخيص وإصلاح أنظمة التبريد التجارية والسكنية، مع ضمان الأداء الأمثل والامتثال لمعايير السلامة والجودة.<br><br>الموقع<br><br>الخرج، المملكة العربية السعودية<br><br>المسؤوليات الرئيسية<br><br> تركيب وتشغيل واختبار واستكشاف الأعطال وإصلاح وصيانة أنظمة التبريد التجارية والسكنية، بما في ذلك وحدات معالجة الهواء والمكثفات والمبخرات ولوحات التحكم والمكونات ذات الصلة. تشخيص الأعطال باستخدام المعرفة بالأنظمة الكهربائية والميكانيكية وأنظمة التحكم؛ وإجراء الإصلاحات أو الاستبدالات حسب الحاجة. إجراء الصيانة الوقائية الدورية لزيادة كفاءة النظام وموثوقيته إلى أقصى حد؛ وتوثيق النتائج والإجراءات المتخذة. قراءة وتفسير المخططات الكهربائية ومخططات الأنابيب والأجهزة (P&ID) والكتيبات الفنية. إجراء اختبارات أداء النظام (درجة الحرارة، الضغط، تدفق الهواء) وضمان الامتثال للمعايير واللوائح المعمول بها. التواصل مع العملاء لشرح المشكلات والحلول المقترحة وخطط الصيانة؛ وتقديم تقارير وتوصيات واضحة وفي الوقت المناسب. الحفاظ على بيئة عمل آمنة ونظيفة؛ والالتزام بسياسات السلامة الخاصة بالشركة واللوائح المحلية.<br><br>المؤهلات<br><br> دبلوم في التبريد أو التكييف والتهوية أو مجال ذي صلة من مؤسسة معتمدة. خبرة عملية في تركيب وصيانة وإصلاح أنظمة التبريد. معرفة واسعة بالمواد المبردة والأنظمة الكهربائية وأجهزة التحكم وممارسات السلامة. القدرة على قراءة وتفسير الرسومات الفنية والكتيبات والمخططات. مهارات ممتازة في حل المشكلات والتشخيص؛ مهارة يدوية جيدة ولياقة بدنية عالية. مهارات تواصل جيدة باللغة الإنجليزية؛ إتقان اللغة العربية ميزة إضافية. رخصة قيادة سارية المفعول واستعداد للسفر عند الحاجة.<br><br>المهارات والكفاءات<br><br> تشخيص وإصلاح الأعطال في المكونات الميكانيكية والكهربائية. دقة في العمل وقدرات تشخيصية عالية. مهارات خدمة عملاء ممتازة وتواصل احترافي. مهارات تخطيط وإدارة وقت وتنظيم. التزام بالسلامة والتعلم المستمر.<br><br>ظروف العمل<br><br> وظيفة بدوام كامل مع مناوبات طوارئ عند الحاجة. بيئة عمل ميدانية وورشة عمل؛ درجات حرارة متفاوتة ومتطلبات بدنية مختلفة؛ استخدام معدات الوقاية الشخصية حسب الحاجة.<br><br>الراتب والمزايا<br><br> راتب تنافسي يتناسب مع الخبرة. تأمين صحي، إجازات مدفوعة الأجر، وفرص تدريب مستمرة.
Overview<br><br>We are seeking a skilled Refrigeration Technician holding a diploma to join our team in Al Kharj. The ideal candidate will install, maintain, diagnose, and repair commercial and residential refrigeration systems, ensuring optimal performance and compliance with safety and quality standards.<br><br>Location<br><br>Al Kharj, Saudi Arabia<br><br>Key Responsibilities<br><br> Install, start up, test, troubleshoot, repair, and maintain commercial and residential refrigeration systems, including air handling units, condensers, evaporators, control panels, and related components. Diagnose issues using electrical, mechanical, and control system knowledge; perform repairs or replacements as needed. Perform routine preventive maintenance to maximize system efficiency and reliability; document findings and actions taken. Read and interpret electrical schematics, piping and instrumentation diagrams (P&ID), and technical manuals. Conduct system performance tests (temperature, pressure, airflow) and ensure compliance with applicable standards and regulations. Liaise with clients to explain issues, proposed solutions, and maintenance plans; provide clear, timely reports and recommendations. Maintain a safe and clean work environment; adhere to company safety policies and local regulations.<br><br>Qualifications<br><br> Diploma in Refrigeration, HVAC, or a related field from an accredited institution. Practical experience in installation, maintenance, and repair of refrigeration systems. Strong knowledge of refrigerants, electrical systems, controls, and safety practices. Ability to read and interpret technical drawings, manuals, and schematics. Proficient problem-solving and diagnostic skills; good manual dexterity and physical stamina. Good communication skills in English; proficiency in Arabic is an advantage. Valid driving license and willingness to travel if required.<br><br>Skills And Competencies<br><br> Troubleshooting and repair of mechanical and electrical components. Attention to detail and strong diagnostic abilities. Customer service-oriented with professional communication. Planning, time management, and organizational skills. Commitment to safety and continuous learning.<br><br>Work Conditions<br><br> Full-time position with occasional on-call duties for emergencies. Field and shop environment; varying temperatures and physical demands; use of PPE as required.<br><br>Salary And Benefits<br><br> Competitive salary commensurate with experience. Health insurance, paid leaves, and ongoing training opportunities.<br><br>نظرة عامة<br><br>نبحث عن فني تبريد ماهر حاصل على دبلوم للانضمام إلى فريقنا في الخرج. سيقوم المرشح المثالي بتركيب وصيانة وتشخيص وإصلاح أنظمة التبريد التجارية والسكنية، مع ضمان الأداء الأمثل والامتثال لمعايير السلامة والجودة.<br><br>الموقع<br><br>الخرج، المملكة العربية السعودية<br><br>المسؤوليات الرئيسية<br><br> تركيب وتشغيل واختبار واستكشاف الأعطال وإصلاح وصيانة أنظمة التبريد التجارية والسكنية، بما في ذلك وحدات معالجة الهواء والمكثفات والمبخرات ولوحات التحكم والمكونات ذات الصلة. تشخيص الأعطال باستخدام المعرفة بالأنظمة الكهربائية والميكانيكية وأنظمة التحكم؛ وإجراء الإصلاحات أو الاستبدالات حسب الحاجة. إجراء الصيانة الوقائية الدورية لزيادة كفاءة النظام وموثوقيته إلى أقصى حد؛ وتوثيق النتائج والإجراءات المتخذة. قراءة وتفسير المخططات الكهربائية ومخططات الأنابيب والأجهزة (P&ID) والكتيبات الفنية. إجراء اختبارات أداء النظام (درجة الحرارة، الضغط، تدفق الهواء) وضمان الامتثال للمعايير واللوائح المعمول بها. التواصل مع العملاء لشرح المشكلات والحلول المقترحة وخطط الصيانة؛ وتقديم تقارير وتوصيات واضحة وفي الوقت المناسب. الحفاظ على بيئة عمل آمنة ونظيفة؛ والالتزام بسياسات السلامة الخاصة بالشركة واللوائح المحلية.<br><br>المؤهلات<br><br> دبلوم في التبريد أو التكييف والتهوية أو مجال ذي صلة من مؤسسة معتمدة. خبرة عملية في تركيب وصيانة وإصلاح أنظمة التبريد. معرفة واسعة بالمواد المبردة والأنظمة الكهربائية وأجهزة التحكم وممارسات السلامة. القدرة على قراءة وتفسير الرسومات الفنية والكتيبات والمخططات. مهارات ممتازة في حل المشكلات والتشخيص؛ مهارة يدوية جيدة ولياقة بدنية عالية. مهارات تواصل جيدة باللغة الإنجليزية؛ إتقان اللغة العربية ميزة إضافية. رخصة قيادة سارية المفعول واستعداد للسفر عند الحاجة.<br><br>المهارات والكفاءات<br><br> تشخيص وإصلاح الأعطال في المكونات الميكانيكية والكهربائية. دقة في العمل وقدرات تشخيصية عالية. مهارات خدمة عملاء ممتازة وتواصل احترافي. مهارات تخطيط وإدارة وقت وتنظيم. التزام بالسلامة والتعلم المستمر.<br><br>ظروف العمل<br><br> وظيفة بدوام كامل مع مناوبات طوارئ عند الحاجة. بيئة عمل ميدانية وورشة عمل؛ درجات حرارة متفاوتة ومتطلبات بدنية مختلفة؛ استخدام معدات الوقاية الشخصية حسب الحاجة.<br><br>الراتب والمزايا<br><br> راتب تنافسي يتناسب مع الخبرة. تأمين صحي، إجازات مدفوعة الأجر، وفرص تدريب مستمرة.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
</span><p><strong><span>مسؤول مبيعات</span></strong></p><br>
<br> <p><strong><span>المنطقة</span></strong><span>: الأسواق الناشئة</span></p><br>
<p><strong><span>القسم</span></strong><span>: </span><span> عمليات البيع بالتجزئة </span></p><br>
<p><strong><span>التقرير المباشر</span></strong><span>: </span><span> مدير المحل </span></p><br>
<p><strong><span>فرع/بلد</span></strong><span>: السعوديه </span></p><br>
<p><strong><span>الموقع:</span></strong><span> جدة</span></p><br>
<p><strong><span>الدرجة الوظيفية: 4</span></strong><strong><span>PR</span></strong></p><br>
<p><strong><span>عدد الموظفين ال</span></strong><strong><span>مرؤوسين</span></strong><span>: </span><span>0 </span></p><br> <p><span>ـ</span></p><br>
<p><strong><span>الغرض من الوظيفة والأهمية العامة للمنظمة:</span></strong></p><br> <p><span>يساهم في تحقيق مبيعات المحلات و مؤشرات كفاءة الأداء</span><span> من خلال:</span></p><br>
<ul>
<li><span>بناء اتصال قوي مع العملاء و تحقيق قيم العلامة التجارية الخاصة بالشركة . </span></li>
<li><span>خدمة وبيع للعملاء وتنفيذ عمليات المحل بكامل ما تحمله المهنة من قييم . </span></li>
</ul> <p><strong><span>المسؤوليات الرئيسية</span></strong></p><br> <ul>
<li><span>أن يكون مسؤول المبيعات على بينة من أهداف </span><span>البيع</span><span>و ايضا الأهداف الفردية ويعمل بنشاط لتحقيق أو تجاوز هذه الأهداف باستخدام جميع الموارد المتاحة داخل المحلات.</span></li>
<li><span>تلبية توقعات العملاء أو تجاوزها، و تعزيز المبيعات وتجربة العلامة التجارية باستخدام العناصر المناسبة لنموذج خدمة عملاء أديداس.</span></li>
<li><span>خلق علاقة </span><span>طيبة </span><span>مع كل عميل من خلال كونه سفيرا متحمسا لعلامة أديداس التجارية.</span></li>
<li><span>ال</span><span>سعى بشكل استباقي إلى تضمين المعرفة الأساسية والموسمية للمنتج في نهج الخدمة الخاص به داخل منطقة (مناطق) المحل المخصص له.</span></li>
<li><span>ال</span><span>حفاظ على بيئة جذابة وتسهيل التسوق للعملاء من خلال تنفيذ معايير التسويق المرئية باستمرار.</span></li>
<li><span>اتباع سياسات وإجراءات الم</span><span>حل</span><span> للحفاظ على بيئة تسوق وعمل آمنة.</span></li>
<li><span>ضمان توفير عرض المنتج في المتجر للعملاء من خلال المساعدة في عمليات التسليم وتجديد الحد الأدنى للمبيعات.</span></li>
<li><span>إتمام معاملات البيع بسرعة ودقة مع الالتزام بإجراءات الحماية النقدية.</span></li>
</ul> <p><strong><span>العلاقات الرئيسية</span></strong></p><br>
<ul>
<li><span>العملاء</span></li>
<li><span>الزملاء والمشرف</span></li>
</ul> <p><strong><span>المعرفة والمهارات والقدرات</span></strong></p><br>
<ul>
<li><span>الكفاءات المهنية للبيع بالتجزئة</span></li>
</ul> <p><strong><span>التعليم والخبرة المطلوبة / الحد الأدنى من المؤهلات</span></strong></p><br>
<ul>
<li><span>حديث تخرج بدون خبرة أو خبرة سنة في مجال المبيعات - خاصة الازياء الرياضية</span><span>.</span></li>
<li><span>اللغة العربية - بطلاقة تحدثاً و كتابة</span></li>
<li><span>مهارات التواصل الفعال</span></li>
<li><span>مهارات التفاوض والقدرة على الإقناع</span></li>
</ul>
<p><strong><span>Organization: </span></strong></p><br>
<p><strong><span>GSMS Grade:</span></strong></p><br>
<br>
<p><strong><span>Direct Reporting Line:</span></strong></p><br>
<p><strong><span>Number Personnel Managed:</span></strong></p><br>
<br>
<p><strong><span>Market/Country:</span></strong></p><br>
<p><strong><span>Cost Center/Budget and/or Revenue Responsibility:</span></strong></p><br>
<br>
<p><strong><span>Location:</span></strong></p><br>
<br>
<p><strong><span>PURPOSE & IMPACT ON ORGANIZATION:</span></strong></p><br>
<p><span>You contribute to the store sales and adidas profit targets by: </span></p><br>
<ul>
<li><span>Passionately inspiring and serving and selling to our consumers</span></li>
<li><span>Diligently executing store operations</span></li>
<li><span>Contributing to a culture of consumer centricity within the store</span></li>
</ul> <p><strong><span>KEY RESPONSIBILITIES:</span></strong></p><br>
<ul>
<li><span>Actively connect and engage with consumers entering the store</span></li>
<li><span>Be aware of store KPI's (</span><span>key performance indicators)</span><span> and contribute to store sales</span></li>
<li><span>Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards</span></li>
<li><span>Be a Brand advocate, consistently exhibiting our 6 Values</span></li>
<li><span>Use seasonal product and Brand knowledge effectively during consumer interactions</span></li>
<li><span>Communicate product features and benefits, and unique selling points clearly to address consumer needs</span></li>
<li><span>Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience</span></li>
<li><span>Be aware of all omnichannel related sales tools</span></li>
<li><span>Guide our Consumers through the digital touchpoints in the store</span></li>
<li><span>Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor </span></li>
<li><span>Complete sales transactions quickly and accurately while adhering to cash protection procedures</span></li>
<li><span>Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty</span></li>
<li><span>Minimize loss in the stockroom and the sales floor</span></li>
<li><span>Perform all store operations in a safe, effective, and efficient manner</span></li>
<li><span>Comply with all operational policies and procedures</span></li>
<li><span>Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards</span></li>
<li><span>Know the store KPIs and how you personally contribute to them </span></li>
<li><span>Plays a role in maximizing sales and minimizing loss</span></li>
<li><span>Keeps an up-to-date awareness of our competitors </span></li>
<li><span>Offers suggestions and ideas on how to improve operations and processes</span></li>
<li><span>Collaborate productively and respectfully with team members</span></li>
<li><span>Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance </span></li>
<li><span>Seek coaching and learning opportunities to continually improve performance </span></li>
<li><span>Complete all applicable training programs and effectively apply the learning on the job</span></li>
<li><span>Seek coaching and learning opportunities to continually improve performance</span></li>
<li><span>Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all </span></li>
</ul> <p><strong><span>AUTHORITIES:</span></strong></p><br>
<ul>
<li><span>Not Applicable</span></li>
</ul> <p><strong><span>KEY RELATIONSHIPS:</span></strong></p><br>
<ul>
<li><span>Consumers</span></li>
<li><span>Peers and Supervisor</span></li>
</ul> <p><strong><span>KNOWLEDGE, CAPABILITIES AND EXPERIENCE:</span></strong></p><br>
<ul>
<li><span>Retail Professional Competencies</span></li>
</ul> <p><strong><span>MINIMUM QUALIFICATIONS:</span></strong></p><br>
<ul>
<li><span>Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.</span></li>
<li><span>Basic numeracy, literacy, and verbal communication skills</span></li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
We are seeking an experienced Call Center Team Leader to supervise and guide a team of call center agents, ensuring high performance, operational efficiency, and exceptional customer service. This role involves handling escalations, coaching team members, and driving continuous improvement through performance monitoring and training initiatives.<br>Key Responsibilities:Supervise and support a team of call center agents, ensuring they meet performance targets and deliver excellent customer experiences. Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely and satisfactory resolution. Monitor team performance using call center tools, track key metrics, and prepare reports for management review. Provide coaching, mentoring, and constructive feedback to enhance team performance and professional development. Conduct regular team huddles, training sessions, and workshops to address skill gaps and communicate process or policy updates. Foster a positive and high-performance culture focused on customer satisfaction and continuous improvement. Optimize workflows and processes using data insights to improve efficiency and service quality.<br>Requirements:Minimum of 2 years of experience in a call center or customer service environment, with leadership or supervisory responsibilities preferred. Proficiency in call center systems and tools for performance monitoring, reporting, and analytics. Full knowledge of Call Center Key Performance Indicators (KPIs). Bilingual proficiency in Arabic and English (spoken and written). Excellent communication, leadership, and problem-solving skills. Ability to analyze data and metrics to drive decision-making and performance improvements. Experience in delivering performance evaluations and coaching team members effectively.
We are seeking an experienced Call Center Team Leader to supervise and guide a team of call center agents, ensuring high performance, operational efficiency, and exceptional customer service. This role involves handling escalations, coaching team members, and driving continuous improvement through performance monitoring and training initiatives.<br>Key Responsibilities:Supervise and support a team of call center agents, ensuring they meet performance targets and deliver excellent customer experiences. Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely and satisfactory resolution. Monitor team performance using call center tools, track key metrics, and prepare reports for management review. Provide coaching, mentoring, and constructive feedback to enhance team performance and professional development. Conduct regular team huddles, training sessions, and workshops to address skill gaps and communicate process or policy updates. Foster a positive and high-performance culture focused on customer satisfaction and continuous improvement. Optimize workflows and processes using data insights to improve efficiency and service quality.<br>Requirements:Minimum of 2 years of experience in a call center or customer service environment, with leadership or supervisory responsibilities preferred. Proficiency in call center systems and tools for performance monitoring, reporting, and analytics. Full knowledge of Call Center Key Performance Indicators (KPIs). Bilingual proficiency in Arabic and English (spoken and written). Excellent communication, leadership, and problem-solving skills. Ability to analyze data and metrics to drive decision-making and performance improvements. Experience in delivering performance evaluations and coaching team members effectively.
We are seeking an experienced Call Center Team Leader to supervise and guide a team of call center agents, ensuring high performance, operational efficiency, and exceptional customer service. This role involves handling escalations, coaching team members, and driving continuous improvement through performance monitoring and training initiatives.<br>Key Responsibilities:Supervise and support a team of call center agents, ensuring they meet performance targets and deliver excellent customer experiences. Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely and satisfactory resolution. Monitor team performance using call center tools, track key metrics, and prepare reports for management review. Provide coaching, mentoring, and constructive feedback to enhance team performance and professional development. Conduct regular team huddles, training sessions, and workshops to address skill gaps and communicate process or policy updates. Foster a positive and high-performance culture focused on customer satisfaction and continuous improvement. Optimize workflows and processes using data insights to improve efficiency and service quality.<br>Requirements:Minimum of 2 years of experience in a call center or customer service environment, with leadership or supervisory responsibilities preferred. Proficiency in call center systems and tools for performance monitoring, reporting, and analytics. Full knowledge of Call Center Key Performance Indicators (KPIs). Bilingual proficiency in Arabic and English (spoken and written). Excellent communication, leadership, and problem-solving skills. Ability to analyze data and metrics to drive decision-making and performance improvements. Experience in delivering performance evaluations and coaching team members effectively.
We are seeking an experienced Call Center Team Leader to supervise and guide a team of call center agents, ensuring high performance, operational efficiency, and exceptional customer service. This role involves handling escalations, coaching team members, and driving continuous improvement through performance monitoring and training initiatives.<br>Key Responsibilities:Supervise and support a team of call center agents, ensuring they meet performance targets and deliver excellent customer experiences. Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely and satisfactory resolution. Monitor team performance using call center tools, track key metrics, and prepare reports for management review. Provide coaching, mentoring, and constructive feedback to enhance team performance and professional development. Conduct regular team huddles, training sessions, and workshops to address skill gaps and communicate process or policy updates. Foster a positive and high-performance culture focused on customer satisfaction and continuous improvement. Optimize workflows and processes using data insights to improve efficiency and service quality.<br>Requirements:Minimum of 2 years of experience in a call center or customer service environment, with leadership or supervisory responsibilities preferred. Proficiency in call center systems and tools for performance monitoring, reporting, and analytics. Full knowledge of Call Center Key Performance Indicators (KPIs). Bilingual proficiency in Arabic and English (spoken and written). Excellent communication, leadership, and problem-solving skills. Ability to analyze data and metrics to drive decision-making and performance improvements. Experience in delivering performance evaluations and coaching team members effectively.
Company Description Muhlah is a fintech company that provides accessible micro-financing solutions to support individuals and small businesses. Operating under the supervision and regulation of the Saudi Central Bank, Muhlah is licensed under number 105/أش/202509, ensuring compliance with national financial standards. The company focuses on using technology to deliver fast, transparent, and user-friendly financing options. Team members at Muhlah contribute to an innovative environment that aims to expand financial inclusion across Saudi Arabia.<br>Role Description This is a full-time, on-site Training Opportunity – Sales Call Center Trainee role based in Riyadh. The trainee will handle incoming and outgoing customer calls, provide information about Muhlah’s micro-financing products, and support customers in understanding eligibility and application processes. Daily tasks include learning and applying sales techniques, following call scripts and guidelines, documenting customer interactions in internal systems, and escalating complex cases when needed. The role also involves participating in structured training sessions, practicing role-plays, receiving coaching and performance feedback, and collaborating with team members to improve call quality and customer satisfaction. Qualifications Strong Communication and Customer Service skills to engage with customers clearly, professionally, and empathetically. Basic sales aptitude and interest in call center environments, with a willingness to learn micro-financing products. Ability to work on-site in Riyadh, manage time effectively, and handle high call volumes. Proficiency in Arabic; basic English skills are an advantage. High school diploma or higher education; prior customer-facing or call center experience is a plus but not required.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Sales and Customer Service Representative Required</b></p><p>At <b>Ibda'a Al-Fareed Real Estate Development</b> in Mecca.</p><p>We are looking for a representative with experience in <b>sales and customer service</b>, possessing excellent communication skills to interact with clients via mobile, WhatsApp, and call center applications, with the ability to professionally follow up with clients and transfer interested clients to the sales team.</p><p><b>Key Responsibilities:</b></p><ul><li>Receive customer calls and inquiries and respond to them professionally.</li><li>Communicate with customers via phone, WhatsApp, and communication platforms.</li><li>Track interested clients daily and update their information.</li><li>Clearly and systematically explain real estate project details.</li><li>Classify clients based on urgency and need.</li><li>Transfer qualified clients to the sales team.</li><li>Utilize call center software and accurately record notes.</li><li>Maintain a professional demeanor that reflects the company's image.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills:</b></p><ul><li>Previous experience in sales or customer service.</li><li>Proficient in using mobile, WhatsApp, and call center applications.</li><li>Strong negotiation and persuasion skills.</li><li>Quick in responding and following up.</li><li>Professional and courteous style in dealing with clients.</li><li>Able to handle work pressure.</li><li>Adherence to deadlines and discipline.</li><li>Experience in the real estate sector is preferred.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br><strong>JOB TITLE</strong><br>Officer - Customer Care and Services (Call Center) | MAF Retail | Head Office KSA<br><strong>ROLE SUMMARY</strong><br>The Officer - Customer Care and Services is responsible for the day to day operations related to customer care and services. The Role holder is also responsible to attend to customer queries and ensuring implacable service.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Provide guidance to customers when required</li><li>Solve basic complaints</li><li>Assist with exchanges and refunds when applicable</li><li>Follow guidelines and procedures to ensure impeccable service</li><li>Participate in professional development opportunities to improve leadership and technical skills pertaining to the direct line of work</li><li>Apply and follow MAF Retail’s Human Capital and corporate policies, relevant procedures and instructions</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in a related field</li><li>1 year of experience in call center</li><li>Strong communication and problem solving skills</li><li>Proffiency in English is a must</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Here's the resulting JSON: { "originalTextLanguage": "Arabic", "translatedText": "<p>.A specialized pest control company announces the availability of the following positions:<br>Field Sales Representative | Call Center Employee<br><br>Job Requirements:<br> • Saudi nationality<br> • Holding a valid driving license<br> • Experience in the field is an additional advantage<br>Benefits:<br> • Fixed salary + generous commissions<br> • Complete training and qualification upon joining<br> • Motivating work environment and real career growth opportunities<br>Working hours:<br> • Friday off<br> • Saturday half-day<br>Scope of work:<br>Available in most cities and regions of the Kingdom — employees are distributed according to their city.<br><br>If you possess communication skills and ambition to achieve a distinguished income, this is your opportunity.</p>"
}