Call Center Jobs - Al Damam Saudi
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<h3 >Overview of the Role</h3>
<p >MM Management Consultant is seeking a <strong >Head of Sales – Diesel Generators</strong> to lead and expand the generator business in Saudi Arabia. This full-time position is based in Dammam, Eastern Region, and requires a professional with over 10 years of experience. The successful candidate will be responsible for driving sales growth, developing new business opportunities, and managing key accounts to achieve revenue and profitability objectives.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Develop and execute sales strategies to achieve revenue and profitability targets.</li>
<li >Lead the sales and service team and drive business development across sectors including Oil & Gas, Construction, Industrial, Infrastructure, Data Centers, Rental, and Government.</li>
<li >Develop relationships with key customers, consultants, contractors, and EPC companies.</li>
<li >Manage major projects, tenders, negotiations, and key accounts.</li>
<li >Provide technical guidance on power solutions.</li>
<li >Monitor market trends, competitors, pricing, and new business opportunities.</li>
<li >Coordinate with engineering, service, and operations teams to ensure customer satisfaction.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in engineering or a related field.</li>
<li >Proven experience in sales management and team leadership, with a minimum of 10 years of experience.</li>
<li >Strong technical and commercial knowledge of generator systems, including generator sizing, synchronization, AMF/ATS, and power solutions.</li>
<li >Experience in the Saudi Arabia/GCC market is preferred.</li>
<li >Experience with brands such as Cummins, Perkins, FG Wilson, Mitsubishi, MTU, Volvo Penta, Kohler, or AKSA is an advantage.</li>
<li >Excellent communication, negotiation, and business development skills.</li>
<li >A Saudi driving license is preferred.</li>
</ul>
<h3 >Work Environment and Location</h3>
<p >This is a full-time position based in Dammam, Eastern Region. The role involves leading a sales and service team and engaging with various industrial and governmental sectors across Saudi Arabia.</p>
<h3 >Application Process</h3>
<p >Candidates who meet the qualifications and experience requirements are encouraged to apply for this role. Salary details will be discussed during the interview process.</p>
<h3><strong>About the Role</strong></h3><p>Siemens Energy is seeking a <strong>Project Manager</strong> for a full-time position based in Dammam, Eastern region. This role involves the end-to-end management of complex, high-value projects within the Oil & Gas and energy sectors. The Project Manager ensures project alignment with strategic objectives and customer satisfaction through meticulous planning, execution, and delivery. This position requires fostering strong stakeholder relationships and leading cross-functional teams to achieve project success.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Lead the planning, execution, and successful delivery of Long-Term Partnership (LTP) projects, ensuring alignment with strategic business objectives and customer requirements.</li><li>Develop and maintain comprehensive project plans, schedules, and budgets to ensure project milestones are met on time and within scope.</li><li>Monitor project performance using key metrics, analyze deviations, and implement corrective actions to ensure objectives are achieved.</li><li>Establish and maintain strong relationships with key stakeholders, ensuring clear and effective communication throughout the project lifecycle.</li><li>Identify, assess, and manage project risks, developing robust mitigation strategies to address potential challenges.</li><li>Mentor and support junior project team members, fostering a culture of continuous improvement and professional development.</li></ul><h3><strong>Required Experience</strong></h3><p>Candidates for this Project Manager position should possess <strong> 10 years of experience</strong> in project management, preferably within the Oil & Gas and energy sectors.</p><h3><strong>About the Gas Services Division</strong></h3><p>Our Gas Services division offers low-emission power generation through comprehensive service and decarbonization solutions. We provide zero or low emission power generation technologies, encompassing all gas turbines, steam turbines, and generators. Additionally, we facilitate decarbonization opportunities through specialized service offerings, modernization initiatives, and the digitalization of existing fleets.</p><h3><strong>About Siemens Energy</strong></h3><p>Siemens Energy is an energy technology company with approximately 100,000 dedicated employees operating in over 90 countries. The company focuses on developing future energy systems to meet the growing global energy demand reliably and sustainably. Technologies developed in our research departments and factories drive the energy transition and contribute to one-sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible, upholding a 150-year legacy of innovation focused on decarbonization, new technologies, and energy transformation.</p><h3><strong>Commitment to Diversity</strong></h3><p>Siemens Energy believes that diversity generates power, fostering an inclusive environment fueled by over 130 nationalities. We celebrate individual character, irrespective of ethnic background, gender, age, religion, identity, or disability. Our mission is to energize all of society, and we maintain a policy of non-discrimination based on differences.</p>
<h3 >About the Role</h3>
<p >Hilton is seeking an <strong >HR Manager (Pre-opening)</strong> for its Hilton Airport property in Dammam, Eastern Region. This full-time role involves overseeing the daily human resources operations for the hotel, ensuring compliance with corporate policies and regulations, and fostering a positive workplace culture. The HR Manager will be instrumental in establishing HR functions during the pre-opening phase.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Oversee daily HR operations, including recruitment, training, compensation, benefits, labor relations, compliance, safety, and performance management.</li>
<li >Ensure adherence to corporate HR policies and federal/local regulations.</li>
<li >Lead employee relations initiatives such as recognition programs, special events, and engagement activities to cultivate a positive workplace environment.</li>
<li >Manage HR systems, including team member data management, tracking employment transitions, generating reports, and processing unemployment claims.</li>
<li >Recruit, train, coach, supervise, and mentor HR team members.</li>
<li >Conduct performance evaluations, provide professional development opportunities, and acknowledge achievements to build a motivated and high-performing team.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Candidates should possess 5-10 years of experience in human resources.</li>
<li >Demonstrated passion for hospitality.</li>
<li >Ability to act with integrity and uphold ethical standards.</li>
<li >Proven leadership capabilities.</li>
<li >Strong belief in teamwork to achieve optimal outcomes.</li>
<li >Sense of ownership and accountability in all tasks.</li>
<li >Focus on immediate priorities with urgency and discipline.</li>
</ul>
<h3 >About Hilton</h3>
<p >Hilton is a global leader in hospitality, recognized for its commitment to providing exceptional experiences for both guests and team members. The company has received repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton focuses on its founding vision to fill the earth with the light and warmth of hospitality, offering a suite of world-class brands and setting new standards for the future of travel.</p>
<h3 >Employee Benefits</h3>
<p >Hilton invests in the well-being of its team members, offering a range of benefits that may vary by location and employment terms. These include:</p>
<ul >
<li ><strong >Travel Perks:</strong> Access to the Go Hilton travel program, offering deeply discounted room rates at world-class hotels.</li>
<li ><strong >Paid Parental Leave:</strong> Provided for eligible team members, including partners and adoptive parents.</li>
<li ><strong >Crisis Concierge:</strong> A dedicated point of contact for practical and emotional support during times of loss.</li>
<li ><strong >Mental Health Resources:</strong> Through the Care for All hub, resources are available to support team members and their loved ones, including free counseling and support via the Employee Assistance Program (EAP) in many countries.</li>
</ul>
<h3 >Application Information</h3>
<p >This is a full-time position with an undisclosed salary. Interested candidates are encouraged to apply to join Hilton and contribute to its award-winning workplace culture.</p>
<h3 >About the Opportunity</h3>
<p >Batterjee Medical College, located in Dammam, Eastern region, is seeking a <strong >Faculty Member in Anatomy</strong> to join its General Medicine Program. This full-time role is designed for professionals with <strong >2-5 years of experience</strong> in a relevant academic or medical setting. The position is critical for delivering high-quality medical education, supporting student development, and contributing to the college's research and academic excellence in line with accreditation standards.</p> <h3 >Teaching and Student Development</h3>
<p >The primary focus of this role involves delivering comprehensive anatomical education and providing robust support to medical students.</p>
<ul >
<li >Deliver Anatomy lectures, laboratory sessions, and tutorials to medical students.</li>
<li >Teach core areas including Gross Anatomy, Histology, Embryology, and Neuroanatomy (as applicable).</li>
<li >Facilitate practical sessions using dissection, anatomical models, or virtual laboratories.</li>
<li >Apply student-centered and integrated teaching approaches, such as Case-Based Learning (CBL) or Problem-Based Learning (PBL) where applicable.</li>
<li >Utilize Learning Management Systems (*, Blackboard) and digital tools effectively for instruction.</li>
<li >Prepare and administer student assessments, including through platforms like ExamSoft.</li>
<li >Maintain accurate academic records, including attendance, grades, and reports.</li>
<li >Provide academic advising and mentoring to students.</li>
<li >Support students in understanding complex anatomical concepts and monitor their progress.</li>
<li >Provide timely feedback to students on their academic performance.</li>
</ul> <h3 >Research and Academic Contribution</h3>
<p >This role also requires active engagement in scholarly activities, research, and maintaining high academic standards within the program.</p>
<ul >
<li >Conduct and publish research in anatomy or related medical fields.</li>
<li >Participate in academic conferences and research initiatives.</li>
<li >Contribute to the research culture within the General Medicine Program.</li>
<li >Ensure compliance with academic policies and accreditation standards (*, NCAAA).</li>
<li >Contribute to curriculum development and continuous improvement efforts.</li>
<li >Prepare and submit required course and program reports.</li>
<li >Participate in departmental meetings and academic committees.</li>
<li >Collaborate with clinical and basic science faculty for integrated teaching approaches.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >Candidates for this Faculty Member position should possess a strong academic background in Anatomy and relevant professional experience.</p>
<ul >
<li >Minimum of <strong >2 to 5 years of experience</strong> in an academic or clinical setting related to Anatomy or General Medicine practice.</li>
<li >Demonstrated expertise in the field of Anatomy, suitable for teaching at a medical college level.</li>
<li >Ability to meet the requirements for a Faculty Member role at Batterjee Medical College.</li>
</ul> <h3 >Core Competencies</h3>
<p >Successful candidates will demonstrate the following key competencies:</p>
<ul >
<li >Strong subject expertise in Anatomy.</li>
<li >Excellent teaching and communication skills.</li>
<li >Ability to simplify complex medical concepts for students.</li>
<li >A student-centered approach to education.</li>
<li >Commitment to academic quality and continuous improvement.</li>
</ul> <h3 >Work Setting</h3>
<p >This is a full-time academic position located at Batterjee Medical College in Dammam, Eastern region. The college is dedicated to maintaining high standards of medical education and fostering a collaborative academic environment.</p>
<h3 >About Afaqy</h3>
<p >Afaqy is a prominent IT and IoT solutions provider operating across Saudi Arabia and the wider MENA region. Since 2005, Afaqy has specialized in fleet management, GPS tracking, and telematics solutions, helping organizations automate workflows, optimize operations, and enhance customer experience. The company partners with major global technology and IoT brands, serving clients in sectors such as transportation, logistics, construction, and telecommunications. Afaqy maintains operations in KSA, Egypt, Oman, and Qatar, guided by principles of value for money, safe yet simple solutions, and sustainable practices.</p> <h3 >Role Overview: Technical Support Engineer</h3>
<p >Afaqy is seeking a <strong >Technical Support Engineer</strong> to join its team in Dammam, Eastern Province. This is a full-time, on-site position. The After-Sales Technical Support Engineer serves as the primary technical point of contact for clients following the delivery of fleet management and IoT solutions. The core responsibility is to ensure the reliable operation of these solutions and to deliver a consistently high standard of service to clients.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide technical support to clients regarding fleet management platforms, GPS tracking devices, sensors, and connected accessories through various channels including calls, emails, online meetings, and on-site visits.</li>
<li >Diagnose and resolve hardware, connectivity, and platform-related issues, escalating complex cases to relevant internal teams and ensuring follow-up until resolution.</li>
<li >Support regulatory compliance activities, including vehicle registration and linking on government platforms such as WASL, to help client fleets maintain compliance.</li>
<li >Conduct client site visits for troubleshooting, installation follow-up, user training, and periodic account reviews.</li>
<li >Manage support requests, tasks, and service activities using CRM and ticketing systems, ensuring accurate and up-to-date record-keeping.</li>
<li >Coordinate closely with Sales, Operations, and other internal departments to ensure timely issue resolution and smooth handovers.</li>
<li >Adhere to Service Level Agreement (SLA) response and resolution standards, and contribute to periodic service and performance reports.</li>
<li >Support device upgrade and migration initiatives, as well as proactive account health checks.</li>
<li >Contribute to the continuous improvement of support processes, documentation, and the overall client experience.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >Candidates should possess <strong >2-5 years of experience</strong> in a technical support role, preferably within the IT, IoT, or telematics industry. A valid driving license is required, along with a willingness to travel to client sites across the Eastern Province as needed.</p> <h3 >Work Environment</h3>
<p >This is an on-site position based in Dammam, Eastern Province. The role involves direct interaction with clients, including regular travel to client locations within the Eastern Province to provide hands-on support, training, and troubleshooting.</p> <h3 >Application Process</h3>
<p >Interested candidates are invited to submit their application for consideration.</p>
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