Call Center Jobs in Saudi

Job Purpose Lead and support the operation, security, reliability, and availability of IT infrastructure and systems across on-premises and cloud environments, including networks, infrastructure security, access controls, vulnerability management, and business continuity, to ensure secure and stable delivery of critical IT services.<br>Key Responsibilities & Duties:<br>Infrastructure & Cloud Operations Manage and support IT infrastructure across on-premises, Microsoft Azure, DEEM Cloud, and hybrid cloud environments. Monitor the availability, performance, and capacity of infrastructure services and address technical issues affecting service continuity. Support data center infrastructure, servers, backup solutions, and related technology services. Maintain secure configurations and technical hardening standards across infrastructure components.<br>Network & Connectivity Manage enterprise network infrastructure, including routers, switches, VLANs, MPLS, WAN connectivity, and Wi-Fi environments. Monitor network performance and availability and troubleshoot connectivity and infrastructure issues. Maintain secure connectivity between on-premises environments, cloud platforms, internet services, and external service providers. Support unified communications and voice services, including Cisco Call Manager, voice gateways, and SIP connectivity, as required.<br>Infrastructure & Systems Security Implement and maintain security controls across networks, servers, endpoints, databases, cloud environments, and digital services. Manage infrastructure security solutions, including firewalls, VPN, web proxy, endpoint protection, and secure remote access. Monitor security events and alerts through relevant monitoring platforms and investigate incidents based on their technical impact and priority. Support incident containment, service recovery, and improvement of security monitoring controls.<br>Access, Vulnerability & Security Management Manage and review user, system, and application access controls in accordance with approved security policies and least-privilege principles. Support multi-factor authentication and other access protection mechanisms across relevant systems and services. Analyze vulnerability assessment results and coordinate remediation and security patching activities. Verify the completion and effectiveness of security updates, technical hardening, and corrective actions.<br>Business Continuity & Disaster Recovery Support backup, restore, high-availability, and disaster recovery capabilities for critical IT services. Execute and participate in disaster recovery, failover, and service restoration tests. Verify the readiness and recoverability of critical systems across DEEM Cloud and data center environments. Identify technical risks affecting infrastructure availability and support appropriate mitigation actions.<br>Technical Projects, Readiness & Coordination Support infrastructure implementation, upgrades, and technical projects in coordination with internal teams, contractors, vendors, and service providers. Review infrastructure and security readiness before new systems and services are moved into production. Validate that security controls do not adversely affect system performance, connectivity, or service availability. Coordinate technical requirements and follow up on infrastructure-related issues with technology vendors and service providers.<br>Reporting & Continuous Improvement Prepare periodic operational reports covering infrastructure availability, security incidents, vulnerabilities, risks, and remediation progress. Monitor technical and security performance indicators and identify recurring issues and improvement opportunities. Maintain technical and security documentation to support operational continuity, audit requirements, and future improvements. Recommend practical improvements to infrastructure, security controls, monitoring tools, and operational processes.<br>Qualifications Bachelor’s degree, preferably in Information Technology, Computer Science, Computer Engineering, Network Engineering, or another field relevant to the role.<br>Experience6+ years of total professional experience.

<h3 >About Zahid Tractor and Tamgo</h3> <p >Zahid Tractor is seeking a <strong >Customer Experience Specialist-Tamgo</strong> to join their team in <strong >Jeddah</strong>. This <strong >full-time</strong> position is integral to enhancing customer interactions and support for Tamgo KSA operations.</p> <h3 >Role Overview</h3> <p >The Customer Experience Specialist is responsible for managing customer communication, follow-up, and case tracking across Tamgo KSA. This role ensures timely responses, accurate information flow, and effective after-sales support. The specialist contributes to overall customer satisfaction by coordinating with internal teams, supporting customer communications, and monitoring service performance.</p> <h3 >Key Responsibilities</h3> <ul > <li >Track customer inquiries, leads, and service requests received through the call center and approved digital channels, ensuring accurate logging and documentation.</li> <li >Coordinate with sales, service, and technical teams to follow up on customer cases, ensuring timely resolution and proper case closure.</li> <li >Monitor response times, follow-up status, and service progress, escalating delays or issues to the direct manager when required.</li> <li >Support customer communication activities across approved digital platforms, ensuring accuracy, professionalism, and alignment with Tamgo’s brand and offerings.</li> <li >Maintain and organize customer-related data, reports, profiles, and communication materials to support internal teams and decision-making.</li> <li >Collect basic customer feedback, service-related photos, and activity updates, and share insights with relevant stakeholders.</li> <li >Assist in coordinating customer communication and follow-up activities related to exhibitions, events, and industry engagements.</li> <li >Identify recurring customer issues and opportunities for improvement, and recommend practical actions to enhance response time, coordination, and customer satisfaction.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess <strong >2-5 years of relevant experience</strong> in customer communication, support, or a related customer-facing role. A strong understanding of customer service principles and effective communication practices is essential for success in this position.</p> <h3 >Work Environment and Location</h3> <p >This <strong >full-time</strong> position is based in <strong >Jeddah</strong>, Saudi Arabia. The role requires close collaboration with various internal departments, including sales, service, and technical teams, to ensure comprehensive and integrated customer support.</p> <h3 >Career Contribution</h3> <p >This position offers an opportunity to significantly contribute to customer satisfaction and operational excellence within Zahid Tractor's Tamgo division, playing a key role in maintaining strong customer relationships.</p>

<h3 >About the Role</h3> <p >ProForceHR is seeking a <strong >Junior Customer Service Representative</strong> to join our team in 'Asir, Saudi Arabia. This is a full-time, remote position designed for individuals with 0-1 years of experience. In this role, you will be responsible for delivering exceptional customer experiences and building lasting relationships by providing timely, professional, and effective support across various communication channels.</p> <h3 >Company Values and Impact</h3> <p >Our organization operates on the core values of integrity, service excellence, and a commitment to helping others. As a Junior Customer Service Representative, you will contribute to maintaining high standards of customer care, resolving inquiries with accuracy and empathy, and strengthening our reputation for outstanding service. Your communication skills and customer-centric approach will directly contribute to customer loyalty and overall business success.</p> <h3 >Key Responsibilities</h3> <ul > <li >Respond to customer inquiries via phone, email, and chat channels.</li> <li >Provide accurate information about products and services.</li> <li >Troubleshoot technical issues and guide customers through solutions.</li> <li >Process orders, returns, and exchanges efficiently.</li> <li >Maintain detailed records of customer interactions in CRM systems.</li> <li >Escalate complex issues to appropriate departments.</li> <li >Follow up on open cases to ensure resolution.</li> <li >Identify opportunities to enhance customer satisfaction.</li> <li >Educate customers on product features and best practices.</li> <li >Handle complaints with empathy and professionalism.</li> <li >Meet quality and productivity standards.</li> <li >Participate in ongoing training and coaching sessions.</li> <li >Collaborate with team members through virtual platforms.</li> <li >Stay updated on product changes and company policies.</li> <li >Contribute feedback for service improvements.</li> <li >Represent the company brand positively in all interactions.</li> </ul> <h3 >Candidate Requirements</h3> <ul > <li >0-1 years of experience; prior customer service or call center experience is preferred.</li> <li >Strong active listening and empathy skills.</li> <li >Ability to remain calm under pressure.</li> <li >Technical aptitude for learning software systems.</li> <li >Typing proficiency for efficient documentation.</li> <li >Problem-solving mindset.</li> <li >Patience and positive attitude.</li> <li >Reliable and punctual work ethic.</li> <li >Adaptability to policy changes.</li> <li >Commitment to quality service delivery.</li> <li >Multilingual abilities are highly valued for our international customer base.</li> </ul> <h3 >Work Environment</h3> <p >This is a remote, full-time position. You will work independently while collaborating with team members through virtual platforms to achieve shared goals and maintain high standards of customer support.</p> <h3 >Application Process</h3> <p >Interested candidates are encouraged to apply. We look forward to reviewing your qualifications.</p>

<strong>Description<br><br></strong>At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you ready to embrace the challenge? Come build the future with us.<br><br>This is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale, high-density facilities where you will help change the face of cloud technology in the region — and your work will directly impact millions of customers.<br><br>This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Data Center Technician position, subject to available roles and business needs.<br><br>Who Should Apply<br><br><strong>We Welcome Applications From<br><br></strong><ul><li> Students in the last year of their Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar. It is a requirement to be graduated by the end of the internship.<br><br></li></ul>Important — Site Location &amp; Commuting: This role is based at a data center facility in a remote location with no public transportation access. A valid driving license and access to personal transportation are required to commute to the site daily. Please consider this before applying.<br><br>As a Data Center Technician Intern, you will work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure. This position involves hardware and network diagnostics followed by physical repair.<br><br>You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.<br><br>What You Will Do<br><br>You will provide our internal teams with infrastructure-related support, resolving tickets related to hardware (motherboards, Random Access Memory, Central Processing Units, Graphics Processing Units, and more) and networking (link-down events, optics replacements, switch replacements, and more).<br><br>In addition to hardware and network repair, you will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center environment.<br><br><strong>Your Day-to-day Duties Include<br><br></strong><ul><li> Troubleshooting server hardware alongside experienced AWS technicians</li><li> Meeting Service Level Agreements (SLAs) against assigned trouble tickets</li><li> Shadowing AWS technicians during network troubleshooting to build your diagnostic skills</li><li> Replacing media (Solid State Drives and Hard Disk Drives) in accordance with AWS Data Tech guidance</li><li> Performing regular server hardware repairs (drives, motherboards, and other components) under the guidance of experienced technicians</li><li> Interacting with third-party vendors and contractors working on site<br><br></li></ul>Internship Structure<br><br>Amazon internships are full-time (40 hours per week) for 3 consecutive months, starting in summer 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Sunday through Thursday.<br><br>Please note that a full-time Data Center Technician position could involve day, evening, or weekend shifts and on-call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.<br><br>Your Career at Amazon — A Universe of Opportunity<br><br>At Amazon, your career is not a straight path. It is a journey you build as you go.<br><br>From your first day as an intern, you will own real work that matters. You will diagnose and repair the servers and networks that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed — and you will see your work come to life at massive scale.<br><br>Impact. Your work shapes the infrastructure that millions of customers rely on every day. Every server you repair and every network issue you resolve keeps the cloud running.<br><br>Action. You will move fast, learn by doing, and solve real problems from day one. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice.<br><br>Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.<br><br>Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Our team is dedicated to supporting new members in an environment that celebrates knowledge sharing. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Your journey here is yours to shape.<br><br><strong>About The Team<br><br></strong>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.<br><br>You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> In pursuit of a Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar, graduating in 2027 – before the internship´s end date.</li><li> Professional English proficiency, both written and verbal</li><li> Ability to work well with others in a team environment, with strong time management skills<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Basic knowledge of Linux and networking</li><li> Basic knowledge of computer hardware components</li><li> Ability to manage work and priorities through a ticketing system and coordination with Manager.</li><li> An interest in computer sciences and information technology<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - AWS EMEA SARL (Saudi Arabia Branch) - H11<br><br>Job ID: A10573268

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you ready to embrace the challenge? Come build the future with us.<br>This is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale, high-density facilities where you will help change the face of cloud technology in the region — and your work will directly impact millions of customers.<br>This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Data Center Technician position, subject to available roles and business needs.<br>Who Should Apply<br>We welcome applications from:<br>- Students in the last year of their Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar. It is a requirement to be graduated by the end of the internship.<br>Important — Site Location &amp; Commuting: This role is based at a data center facility in a remote location with no public transportation access. A valid driving license and access to personal transportation are required to commute to the site daily. Please consider this before applying.<br>As a Data Center Technician Intern, you will work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure. This position involves hardware and network diagnostics followed by physical repair.<br>You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.<br>What You Will Do<br>You will provide our internal teams with infrastructure-related support, resolving tickets related to hardware (motherboards, Random Access Memory, Central Processing Units, Graphics Processing Units, and more) and networking (link-down events, optics replacements, switch replacements, and more).<br>In addition to hardware and network repair, you will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center environment.<br>Your day-to-day duties include:<br>- Troubleshooting server hardware alongside experienced AWS technicians<br>- Meeting Service Level Agreements (SLAs) against assigned trouble tickets<br>- Shadowing AWS technicians during network troubleshooting to build your diagnostic skills<br>- Replacing media (Solid State Drives and Hard Disk Drives) in accordance with AWS Data Tech guidance<br>- Performing regular server hardware repairs (drives, motherboards, and other components) under the guidance of experienced technicians<br>- Interacting with third-party vendors and contractors working on site<br>Internship Structure<br>Amazon internships are full-time (40 hours per week) for 3 consecutive months, starting in summer 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Sunday through Thursday.<br>Please note that a full-time Data Center Technician position could involve day, evening, or weekend shifts and on-call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.<br>Your Career at Amazon — A Universe of Opportunity<br>At Amazon, your career is not a straight path. It is a journey you build as you go.<br>From your first day as an intern, you will own real work that matters. You will diagnose and repair the servers and networks that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed — and you will see your work come to life at massive scale.<br>Impact. Your work shapes the infrastructure that millions of customers rely on every day. Every server you repair and every network issue you resolve keeps the cloud running.<br>Action. You will move fast, learn by doing, and solve real problems from day one. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice.<br>Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.<br>Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Our team is dedicated to supporting new members in an environment that celebrates knowledge sharing. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Your journey here is yours to shape.<br>About the team<br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.<br>You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.<br>- In pursuit of a Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar, graduating in 2027 – before the internship´s end date.<br>- Professional English proficiency, both written and verbal<br>- Ability to work well with others in a team environment, with strong time management skills<br>- Basic knowledge of Linux and networking<br>- Basic knowledge of computer hardware components<br>- Ability to manage work and priorities through a ticketing system and coordination with Manager.<br>- An interest in computer sciences and information technology<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<strong>Description<br><br></strong>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>Amazon Web Services (AWS) is looking for a Data Center Engineering Operations Engineer to join our expanding Data Centers (DC) Cloud regions. Data Center Engineering Operations Engineer is a hands-on electrical and mechanical equipment troubleshooting and operation responder.<br><br>As an Engineering Operations Engineer, you will operate and maintain AWS DCs’ world-class mechanical and electrical infrastructure following a process-oriented approach. In addition, you will oversee facility operations and ensure the implementation of safety procedures.<br><br>If you like to apply your electrical and mechanical skills to solve problems while striving for operational excellence, we would like to meet you. Your work will help maintain availability for customers and ensure the upkeep and operation of the technical infrastructure in the DC.<br><br>Key job responsibilities<br><br>SAFETY<br><br><ul><li> Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.<br><br></li></ul>ENGINEERING &amp; FACILITY OPERATIONS AND MAINTENANCE<br><br><ul><li> You will be supporting electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.</li><li> Operate and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center</li><li> Troubleshoot facility and rack-level events within internal SLAs</li><li> Perform root cause analysis of equipment failures</li><li> Drive innovation while reducing operational costs in the facilities<br><br></li></ul>DAY IN THE LIFE<br><br><ul><li> Work rotational shifts of 4 days of 12 hours shifts (2 days followed by 2 nights), and 4 days off (including night, weekends and holidays) / Respond to on-call rotation reaction to off-duty emergency calls</li><li> Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)</li><li> Supervise contractors who perform servicing or preventive maintenance</li><li> Perform the following tasks, with or without reasonable accommodation:</li><li> Occasionally Move objects/material (weight limits in accordance with regulations)</li><li> Work in outdoor weather conditions.</li><li> Work in noisy environments</li><li> Work at heights and from ladders<br><br></li></ul><strong>About The Team<br><br></strong>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship &amp; Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> Bachelor's degree in engineering, project management, construction management or similar technical focus</li><li> Knowledge of BMS and EPMS control systems and data collection/trending</li><li> Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)</li><li> Knowledge of key electrical competencies and theory<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience in data center engineering<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Data Services Saudi Arabia Limited One Person Company<br><br>Job ID: A10440219

<strong>Description<br><br></strong>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>Amazon Web Services (AWS) is looking for a Data Center Engineering Operations Engineer to join our expanding Data Centers (DC) Cloud regions. Data Center Engineering Operations Engineer is a hands-on electrical and mechanical equipment troubleshooting and operation responder.<br><br>As an Engineering Operations Engineer, you will operate and maintain AWS DCs’ world-class mechanical and electrical infrastructure following a process-oriented approach. In addition, you will oversee facility operations and ensure the implementation of safety procedures.<br><br>If you like to apply your electrical and mechanical skills to solve problems while striving for operational excellence, we would like to meet you. Your work will help maintain availability for customers and ensure the upkeep and operation of the technical infrastructure in the DC.<br><br>Key job responsibilities<br><br>SAFETY<br><br><ul><li> Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.<br><br></li></ul>ENGINEERING &amp; FACILITY OPERATIONS AND MAINTENANCE<br><br><ul><li> You will be supporting electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.</li><li> Operate and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center</li><li> Troubleshoot facility and rack-level events within internal SLAs</li><li> Perform root cause analysis of equipment failures</li><li> Drive innovation while reducing operational costs in the facilities<br><br></li></ul>DAY IN THE LIFE<br><br><ul><li> Work rotational shifts of 4 days of 12 hours shifts (2 days followed by 2 nights), and 4 days off (including night, weekends and holidays) / Respond to on-call rotation reaction to off-duty emergency calls</li><li> Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)</li><li> Supervise contractors who perform servicing or preventive maintenance</li><li> Perform the following tasks, with or without reasonable accommodation:</li><li> Occasionally Move objects/material (weight limits in accordance with regulations)</li><li> Work in outdoor weather conditions.</li><li> Work in noisy environments</li><li> Work at heights and from ladders<br><br></li></ul><strong>About The Team<br><br></strong>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship &amp; Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> Bachelor's degree in engineering, project management, construction management or similar technical focus</li><li> Knowledge of BMS and EPMS control systems and data collection/trending</li><li> Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)</li><li> Knowledge of key electrical competencies and theory<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience in data center engineering</li><li> Experience working in operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Data Services Saudi Arabia Limited One Person Company<br><br>Job ID: A10440220

<p>Administers anesthesia to patients during surgical, obstetrical and other medical procedures performed at the JHAH Health Center. Assess and treat critically ill patients in the Intensive Care Unit. Assists the Chief Anesthesiologist in other duties as assigned.</p><p>Responsible for serving as an Anesthesiologist specialist to provide consultation and administer with the full range of anesthesia methods and techniques. Incumbent maintains high-level professional performance according to standards of the Joint Commission on Accreditation of Hospitals and American Society of Anesthesiologist. Work is performed in the JHAH Health Center where anesthesia services are provided on a 24-hour a day basis. Incumbent assists the Chief Anesthesiologist as required, and in his absence may supervise complete operation of the Anesthesia &amp; Critical Care Division. Professional and administrative direction is received through discussion of problems with the Chief Anesthesiologist to ensure adherence to existing Company and Department policies. Incumbent frequently works independently of professional supervision.</p><p>Daily contact with Chief Anesthesiology Services, Physicians, Nursing Staff, Operating Room Personnel, Patients and families in carrying out the duties as outlined below.</p><p><strong>Principal Duties</strong></p><ul><li>Provides anesthesia with the full range of anesthetic agents, methods and techniques. Observing safety standards in the operating room as related to anesthetic agents and equipment. Have and maintain the competence in Anesthesia specialty and ability to perform clinical services in accordance with privilege.</li><li>Provides technical advice and guidance to nursing staff and as required provides orientation/training in new techniques and procedures.</li><li>Interviews patients scheduled for surgery to assess and develop an anesthesia care plan and to establish rapport and allay fear and apprehension.</li><li>Sees patients post operatively to evaluate recovery from anesthesia, to assess complications and make recommendations as indicated.</li><li>Provides medical assessment and diagnosis, respiratory and cardiovascular support to critically ill patients in the Intensive Care and Step down Units.</li><li>Assists the Chief Anesthesiologist as required:In supervising the Recovery Room.</li><li>In serving the Johns Hopkins Saudi Healthcare committees and teams.</li><li>In providing for continuing education conferences within the Anesthesia Services. Acts as the Chief Anesthesiologist as assigned.</li><li>Keeps current with the new procedures and techniques in the field of Anesthesia.</li><li>Stands on-call duty as assigned by Chief Anesthesiologist for emergency surgery, obstetrics and/or medical procedures.</li><li>Performs other miscellaneous duties as directed by the Chief Anesthesiologist.</li><li>Will be required to live in hospital when on-call.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduation from an accredited School of Medicine with an MD or MBBS Degree. Must have completed an accredited anesthesia residency program and be eligible for certification by the American Board of Anesthesiology or the Royal College of Physicians/Surgeons in Canada. Equivalent training and certification may qualify, but only with the concurrence of Chief of Staff, Medical Operations and the JHAH Executive Director. Must hold a current license to practice medicine in at least one state in the U.S. or equivalent in the country of origin, if not a U.S. citizen.</p><p>Minimum of two years of experience in the management of all types of anesthetic agents and techniques in all types and ages of patients. Post Certification by American Board of Anesthesiology or post F.F.A.R.C.S. (or F.C.A.) examination.</p><p>Comprehensive knowledge of safe use of all general anesthetic agents, techniques and methods currently accepted in the practice of anesthesia. The ability, in the absence of the Chief Anesthesiologist, to provide on-site assessment of personnel, equipment and overall anesthesia environment.</p>

<strong>Company Description</strong> Barah | براح Information Technology is a Saudi-based technology company specializing in modern, scalable, and intelligent enterprise solutions that support digital transformation. The team designs and develops integrated platforms such as CRM systems, AI-powered applications, call center solutions, accounting and e-invoicing platforms, and custom enterprise software. Barah prioritizes performance, security, and compliance, ensuring all systems align with Saudi regulations and enterprise standards while maintaining seamless user experiences. With a strong technical foundation and deep business insight, Barah partners with organizations to optimize workflows, enhance productivity, and drive sustainable growth. Professionals joining Barah can expect to work in a forward-looking environment focused on innovation and impact.<br><strong>Role Description</strong> The Marketing Specialist role is a full-time, on-site position based in Riyadh, Saudi Arabia. The Marketing Specialist will plan and execute marketing campaigns that promote Barah’s enterprise solutions and support business growth across key sectors. Day-to-day responsibilities include conducting market research, analyzing customer segments, developing marketing strategies, and coordinating with sales and technical teams to align messaging with product capabilities. The role also involves creating and managing marketing content across digital channels, supporting lead-generation activities, tracking campaign performance, and preparing regular reports and insights. The Marketing Specialist will collaborate closely with internal stakeholders to strengthen brand positioning, improve customer engagement, and ensure consistent communication across all touchpoints.<br><strong>Qualifications<br></strong> <ul><li>Demonstrated ability in Marketing Strategy and Market Research, with skills to analyze trends, identify opportunities, and develop targeted campaigns.</li><li>Strong Communication skills, including clear written and verbal communication in a professional setting and the ability to collaborate with cross-functional teams.</li><li>Experience in Sales and Customer Service, with the capacity to support lead generation, nurture client relationships, and understand customer needs.</li><li>Background in general Marketing activities, such as campaign management, content coordination, and performance tracking.</li><li>Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.</li><li>Familiarity with digital marketing tools and analytics platforms (e.g., social media management, email marketing, web analytics) is highly beneficial.</li><li>Ability to work on-site in Riyadh, manage multiple priorities, and meet deadlines in a fast-paced environment.</li><li>Understanding of B2B or technology/enterprise software markets in Saudi Arabia</li></ul>

<ul><li>Role Purpose<br><br></li></ul>The Product &amp; Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components — the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics. The role spans requirements and vendor selection through solution design, integration, AI governance, and delivery oversight, while building lasting in-house capability through knowledge transfer to a nominated internal candidate.<br><br><ul><li> Key Responsibilities</li><li> Manage and refine the business and technical requirements across the three components (virtual AI bot / conversational IVR, the agent-assist, and interaction analytics), and maintain the requirements and compliance matrices</li><li> Build and maintain the use-cases and intent-prioritization backlog (Tier 1 automated, Tier 2 AI-assisted, Tier 3 human), translating call-driver data into an automation roadmap</li><li> Define KPIs and success/acceptance criteria</li><li> Support RFP issuance, run the technical evaluation of bidders, lead proofs-of-concept (including Saudi-dialect quality testing), and make sourcing recommendations</li><li> Manage the implementation partner technically — scope, statement of work, deliverables, and quality</li><li> Manage the conversational and agentic design: open intent capture, dialog flows, prompts, tone/persona, escalation triggers, and warm-handoff behavior</li><li> Manage the design of RAG grounding approach, knowledge-base structure, and guardrail configuration</li><li> Define the target architecture and external/internal integration design across core banking (T24), CRM (MS Dynamics), Cortex, e-channels,OTP, and the Cisco IVR/ACD and speech-recording stack</li><li> Specify APIs, real-time context retrieval, latency targets, and the model-hosting approach</li><li> Advise on model selection (LLM/SLM and routing), RAG, hallucination mitigation, confidence thresholds, and prompt/version management</li><li> Establish the AI governance and guardrail framework aligned to SAMA and PDPL — human-in-the-loop for sensitive flows, audit trail, data residency, and PII redaction</li><li> Work with Compliance, Risk, Legal, and Information Security to secure the necessary approvals</li><li> Manage SIT, UAT, and phased go-live; manage risks, issues, and dependencies</li><li> Stand up the analytics / AI-ops monitoring and reporting, and run the post-go-live</li><li> Coach and up-skill the nominated internal candidate (prospective AI-Ops Lead) and the wider team; produce runbooks and operational handover<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Experience:10-12 years</li><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, Artificial Intelligence, or a related field</li></ul>

<p>Join the Medical Unit at King Faisal Specialist Hospital &amp; Research Centre (KFSH&amp;RC), Jeddah, working within a specialist tertiary healthcare environment.<br> The unit is a 28-bed inpatient medical unit providing nursing care to patients aged 14 years and above with a range of medical conditions.<br> <br> Registered Nurses joining this unit will have the opportunity to provide comprehensive inpatient nursing care while working as part of a multidisciplinary team caring for adolescent and adult medical patients.<br> <br> This is an excellent opportunity for experienced Medical Registered Nurses looking to develop their clinical experience and careers within the specialist environment of KFSH&amp;RC Jeddah. Benefits Competitive Tax-Free Salary Negotiable Based on qualifications, relevant experience and current remuneration, supported by recent payslips.<br> Sign-On Bonus USD 2,500 for a one-year contract or USD 5,000 for a two-year contract.<br> Free Fully Furnished Accommodation or Housing Allowance<br> Transport Allowance<br> Approximately 50 Days Leave Per Year 36 calendar days annual leave plus approximately 12 14 days of public holidays.<br> Annual Hospital Bonus from Year Two One month s salary at the end of year two and every year thereafter.<br> End-of-Service / Severance Pay 15 days pay for every completed year of service.<br> Paid Overtime &amp; On-Call Additional earning opportunities where applicable.<br> Fully Paid Flights Joining flight, end-of-contract flight and annual flight when re-contracting.<br> Free Healthcare<br> Reimbursement of Eligible Recruitment &amp; Licensing Costs Including eligible medical, verification/DataFlow and visa-related costs, subject to the applicable reimbursement arrangement</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Nursing<br> Eligible for registration with the Saudi Commission for Health Specialties (SCFHS)<br> Minimum of two (2) years of current clinical nursing experience in the relevant specialty following licensure/registration in the country of origin<br> <br> We welcome applications from nurses with at least 18 months of current experience in the relevant specialty. You can be interviewed while working towards the required two years of experience. As the licensing process takes several months, your application, interview and licensing process can progress in parallel while you complete the remaining experience requirement.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><p><b>Job Description</b></p><br> <p>Reporting directly to the Tatweer Schools PPP Wave CAFM &amp; IT Manager &amp; Helpdesk Supervisor, the CAFM operative will be responsible for the following: -</p><br> <p>Provide a helpdesk function to deliver related managing agent services to the Wave1 project</p><br> <p>work on a shift basis which could include weekend and night working</p><br> <p>Assist the operations team in the daily operations of the CAFM system</p><br> <p>In conjunction with the helpdesk supervisor, produce reports to performance levels</p><br> <p>Support the implementation of Environmental Health and Safety (EHS) related activities and programs in accordance with company ISO accreditation and IMS policies and procedures</p><br> <p>Ensure client issues are professionally resolved</p><br> <p>To meet or exceed Targets and KPI requirements set by senior management from time to time</p><br> <p>Understand all programs, systems, and procedures necessary to perform the role effectively (Training will be provided)</p><br> <p>Provide prompt resolution to customer inquiries by providing appropriate and accurate information</p><br> <p><br><b>Accountabilities:</b></p><br> <p>Establish and maintain good working relationships and lines of communication with peers, client and supply chain representatives</p><br> <p>Good communication with the FM staff, vendors and supply chain from a helpdesk perspective</p><br> <p>Perform emergency support duty, if required</p><br> <p>Accurate capture and inputting of all required information</p><br> <p>Close relations with coordinators to ensure operational effectiveness</p><br> <p><b>Skills</b></p><br> <p><b>Job Requirements:&nbsp;</b></p><br> <p>Minimum 2 years working experience in a call center/helpdesk type role preferred</p><br> <p>Strong Interpersonal skills, initiative, analytical thinking.</p><br> <p>Perfect command of spoken and written English</p><br> <p>Must have experience working with Facility Management Background.</p><br> <p>CAFM experience is preferred.</p><br> <p>Must be Saudi national</p><br> <p>The person appointed will be expected to work flexibly and the exact nature of the duties described above is subject to periodic review and is liable to change.</p><br> <p>Excellent computer skills, knowledge of web/internet technologies and MS Office</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Product &amp; Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics. The role spans requirements and vendor selection through solution design, integration, AI governance, and delivery oversight, while building lasting in-house capability through knowledge transfer to a nominated internal candidate.</p><p>Key Responsibilities:</p><ul><li>Manage and refine the business and technical requirements across the three components (virtual AI bot / conversational IVR, the agent-assist, and interaction analytics), and maintain the requirements and compliance matrices.</li><li>Build and maintain the use-cases and intent-prioritization backlog (Tier 1 automated, Tier 2 AI-assisted, Tier 3 human), translating call-driver data into an automation roadmap.</li><li>Define KPIs and success/acceptance criteria.</li><li>Support RFP issuance, run the technical evaluation of bidders, lead proofs-of-concept (including Saudi-dialect quality testing), and make sourcing recommendations.</li><li>Manage the implementation partner technically scope, statement of work, deliverables, and quality.</li><li>Manage the conversational and agentic design: open intent capture, dialog flows, prompts, tone/persona, escalation triggers, and warm-handoff behavior.</li><li>Manage the design of RAG grounding approach, knowledge-base structure, and guardrail configuration.</li><li>Define the target architecture and external/internal integration design across core banking (T24), CRM (MS Dynamics), Cortex, e-channels,OTP, and the Cisco IVR/ACD and speech-recording stack.</li><li>Specify APIs, real-time context retrieval, latency targets, and the model-hosting approach.</li><li>Advise on model selection (LLM/SLM and routing), RAG, hallucination mitigation, confidence thresholds, and prompt/version management.</li><li>Establish the AI governance and guardrail framework aligned to SAMA and PDPL human-in-the-loop for sensitive flows, audit trail, data residency, and PII redaction.</li><li>Work with Compliance, Risk, Legal, and Information Security to secure the necessary approvals.</li><li>Manage SIT, UAT, and phased go-live; manage risks, issues, and dependencies.</li><li>Stand up the analytics / AI-ops monitoring and reporting, and run the post-go-live.</li><li>Coach and up-skill the nominated internal candidate (prospective AI-Ops Lead) and the wider team; produce runbooks and operational handover.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose: The Product &amp; Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components — the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics.<br> The role spans requirements and vendor selection through solution design, integration, AI governance, and delivery oversight, while building lasting in-house capability through knowledge transfer to a nominated internal candidate.<br> Key Responsibilities: · Manage and refine the business and technical requirements across the three components (virtual AI bot / conversational IVR, the agent-assist, and interaction analytics), and maintain the requirements and compliance matrices.<br> · Build and maintain the use-cases and intent-prioritization backlog (Tier 1 automated, Tier 2 AI-assisted, Tier 3 human), translating call-driver data into an automation roadmap.<br> · Define KPIs and success/acceptance criteria.<br> · Support RFP issuance, run the technical evaluation of bidders, lead proofs-of-concept (including Saudi-dialect quality testing), and make sourcing recommendations.<br> · Manage the implementation partner technically — scope, statement of work, deliverables, and quality.<br> · Manage the conversational and agentic design: open intent capture, dialog flows, prompts, tone/persona, escalation triggers, and warm-handoff behavior.<br> · Manage the design of RAG grounding approach, knowledge-base structure, and guardrail configuration.<br> · Define the target architecture and external/internal integration design across core banking (T24), CRM (MS Dynamics), Cortex, e-channels,OTP, and the Cisco IVR/ACD and speech-recording stack.<br> · Specify APIs, real-time context retrieval, latency targets, and the model-hosting approach.<br> · Advise on model selection (LLM/SLM and routing), RAG, hallucination mitigation, confidence thresholds, and prompt/version management.<br> · Establish the AI governance and guardrail framework aligned to SAMA and PDPL — human-in-the-loop for sensitive flows, audit trail, data residency, and PII redaction.<br> · Work with Compliance, Risk, Legal, and Information Security to secure the necessary approvals.<br> · Manage SIT, UAT, and phased go-live; manage risks, issues, and dependencies.<br> · Stand up the analytics / AI-ops monitoring and reporting, and run the post-go-live.<br> · Coach and up-skill the nominated internal candidate (prospective AI-Ops Lead) and the wider team; produce runbooks and operational handover.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Purpose:</strong><p>The Product &amp; Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components — the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics. The role spans requirements and vendor selection through solution design, integration, AI governance, and delivery oversight, while building lasting in-house capability through knowledge transfer to a nominated internal candidate.</p><br>Key Responsibilities:<p>· Manage and refine the business and technical requirements across the three components (virtual AI bot / conversational IVR, the agent-assist, and interaction analytics), and maintain the requirements and compliance matrices.</p><br><p>· Build and maintain the use-cases and intent-prioritization backlog (Tier 1 automated, Tier 2 AI-assisted, Tier 3 human), translating call-driver data into an automation roadmap.</p><br><p>· Define KPIs and success/acceptance criteria.</p><br><p>· Support RFP issuance, run the technical evaluation of bidders, lead proofs-of-concept (including Saudi-dialect quality testing), and make sourcing recommendations.</p><br><p>· Manage the implementation partner technically — scope, statement of work, deliverables, and quality.</p><br><p>· Manage the conversational and agentic design: open intent capture, dialog flows, prompts, tone/persona, escalation triggers, and warm-handoff behavior.</p><br><p>· Manage the design of RAG grounding approach, knowledge-base structure, and guardrail configuration.</p><br><p>· Define the target architecture and external/internal integration design across core banking (T24), CRM (MS Dynamics), Cortex, e-channels,OTP, and the Cisco IVR/ACD and speech-recording stack.</p><br><p>· Specify APIs, real-time context retrieval, latency targets, and the model-hosting approach.</p><br><p>· Advise on model selection (LLM/SLM and routing), RAG, hallucination mitigation, confidence thresholds, and prompt/version management.</p><br><p>· Establish the AI governance and guardrail framework aligned to SAMA and PDPL — human-in-the-loop for sensitive flows, audit trail, data residency, and PII redaction.</p><br><p>· Work with Compliance, Risk, Legal, and Information Security to secure the necessary approvals.</p><br><p>· Manage SIT, UAT, and phased go-live; manage risks, issues, and dependencies.</p><br><p>· Stand up the analytics / AI-ops monitoring and reporting, and run the post-go-live.</p><br><p>· Coach and up-skill the nominated internal candidate (prospective AI-Ops Lead) and the wider team; produce runbooks and operational handover.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">King Faisal Specialist Hospital &amp; Research Centre in Riyadh is seeking an <strong style="font-weight:700;">Assistant Consultant, Anesthesiology</strong>. This full-time position involves assisting in providing medical care within the Anesthesiology department and supervising interns and residents. The role operates in accordance with current medical staff bylaws, rules, regulations, and hospital policies and procedures.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Clinical Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Assist the Consultant in providing patient care and management in Anesthesiology, adhering to hospital medical care standards.</li> <li style="margin:0 0 6px;">Deliver high-quality patient care across all aspects of Anesthesiology, consistent with approved clinical privileges.</li> <li style="margin:0 0 6px;">Provide timely consultations for inpatients and emergency room cases, responding within prescribed timeframes as per hospital policy.</li> <li style="margin:0 0 6px;">Ensure timely completion, accuracy, and legibility of medical records.</li> <li style="margin:0 0 6px;">Provide on-call service, ensuring availability and response within hospital policy timeframes.</li> <li style="margin:0 0 6px;">Conduct daily morning rounds to identify patients ready for discharge and ensure discharge orders are written 24 hours prior to discharge.</li> <li style="margin:0 0 6px;">Perform other assigned clinical responsibilities related to the specialty.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Academic and Research Contributions</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide orientation, bedside training, and supervision to interns, residents, and fellows as assigned.</li> <li style="margin:0 0 6px;">Participate in departmental educational activities, training programs, and national and international medical conferences.</li> <li style="margin:0 0 6px;">Maintain and enhance professional knowledge and fulfill continuing education requirements.</li> <li style="margin:0 0 6px;">Contribute to clinical, basic, and translational research projects in accordance with Research Advisory Council Policy to advance knowledge and improve postgraduate education.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Administrative Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Undertake administrative duties assigned by the Head of Section or Chairman.</li> <li 0="" style="margin=" 6px;"="">Participate in mandatory departmental activities and serve on Departmental and Hospital committees as required.</li> <li style="margin:0 0 6px;">Assist the department in developing and implementing techniques to maximize resource utilization.</li> <li style="margin:0 0 6px;">Adhere to current Hospital and medical staff bylaws, rules, regulations, and policies, staying updated on any changes.</li> <li style="margin:0 0 6px;">Follow all hospital-related policies and procedures.</li> <li style="margin:0 0 6px;">Participate in self and others’ education, training, and development.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates should possess 2-5 years of relevant experience in Anesthesiology. Specific qualifications will align with the requirements for an Assistant Consultant role within a hospital setting.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia, within a leading medical institution committed to high standards of patient care and medical education.</p>

<p>You'll be a senior practitioner embedded in client security operations owning the processes, tools, and people that keep enterprise environments protected. This role blends deep technical delivery with team leadership, requiring someone who can operate at the analyst level, lead a cyber team, and communicate complex security matters clearly to any audience. Develop, implement, and continuously improve Cybersecurity Center processes, procedures, and policies including incident response plans, SOC workflows, and operational runbooks Work with SIEM engineers and broader security teams to develop, refine, and tune correlation rules that improve detection accuracy and reduce noise Analyze security events and provide real-time guidance to team members during investigations and active incidents Administer and manage EDR technology across Windows, macOS, and Linux environments including deployment, upgrades, agent health monitoring, policy management, and integration with SIEM and other security tools Administer and manage NDR technology developing policies, creating custom correlation rules, integrating with SIEM, and periodically reviewing configurations to propose enhancements Manage support tickets with EDR/NDR vendors and coordinate resolution as needed Leverage IR tools and solutions across the full detection, investigation, and response lifecycle Produce cyber intelligence reports that communicate technical findings clearly to information security staff, non-technical business stakeholders, and senior management Lead the cyber team day-to-day and provide on-call support outside business hours when required</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in incident response planning and execution Strong working knowledge of SOC policy, process, and procedure design Hands-on experience with SIEM platforms and correlation rule development Practical experience administering EDR and NDR technologies across multi-OS environments Solid understanding of IR tools and solutions across detection, investigation, and response Strong leadership skills with the ability to guide and develop a cyber team Excellent verbal and written communication skills able to articulate technical and strategic security matters to diverse audiences including senior management Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related field</p><p>Bonus Points Experience integrating EDR/NDR with SIEM and broader security tooling ecosystems Background in producing executive-level cyber intelligence reporting Certifications such as GIAC GCIH, GMON, GCFA, or equivalent are strongly preferred.</p>

<p>Works independently and ensures a safe and proper environment for testing in the laboratory, on the wards, in the operating room, Cardiac Cath Lab, Emergency Room (OR) or any other area as required. Recognizes and eliminates artefacts to produce meaningful diagnositc information which is presented to the physician for interpretation. Essential Responsibilities and Duties</p><p>1. Performs non-invasive cardiac investigations such as but not limited to ECG, Holter monitoring, stress testing, pacemaker and ICD analysis, blood pressure monitoring, echocardiography procedures including Transesophageal Echocardiography (TEE), and Stress Echocardiography (SE).</p><p>2. Performs urgent procedures on critically ill patients portably on the wards, in the OR, Cardiac Cath Lab, ICUs, Emergency Room, and any other location as requested and as required.</p><p>3. Assists physicians with procedures in the OR, Cardiac Cath Lab, or any other setting as required.</p><p>4. Observes and monitors patients during procedures, notes signs of distress and/or medical emergencies, takes remedial action, and notifies the nurse and/or physician as necessary.</p><p>5. Produces meaningful diagnostic information, obtains measured and calculated data, and makes preliminary reports for review by the reporting physician.</p><p>6. Documents and logs all patient events and procedures.</p><p>7. Ensures a safe environment and safe operation of equipment. Monitors equipment and reports any hazards or needs for repair and maintenance to Senior Cardiovascular Technologist or Manager. Calibrates and operates equipment as required.</p><p>8. Cleans and disinfects clinical equipment, following appropriate Laboratory policies, Hospital policies or manufacturer instructions.</p><p>9. Ensures procedure rooms are clean, tidy, and well stocked with supplies, linen, and other necessary items.</p><p>10. Participates in the on-call roster and assists with emergency resuscitation procedures.</p><p>11. Understands sterile technique for Cardiac Cath Lab, OR, and isolation patients.</p><p>12. Understands infection control policies and all Non-Invasive Cardiology Lab.</p><p>13. Complies with the section policies, procedures and protocols. Follow the section quality improvement program in accordance with CBAHI, JCI, SFDA and other accreditation agencies standards.</p><p>14. Complies with Radiation safety rules and regulation of the hospital and in accordance with KACST and K.A. CARE and other national or international regulation bodies.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s or Associate Degree /Diploma in Cardiovascular Technology, Cardiac Ultrasound or equivalent Healthcare field is required.</p><p>Experience Required Grade 08: Two (2) years of related experience with Bachelor s, or four (4) years with AssociateDegree/Diploma is required. Grade 09: • Four (4) years as Cardiovascular Technologist, Non-Invasive at KFSH&amp;RC, or (Grade 08) related experience is required. • Average of annual performance appraisal at least (3.5) for the last four (4) years. • Fifty (50) hours of cumulative continued medical education [CME].</p><p>Other Requirements(Certificates) Current Registration from country of origin and Saudi Commission for Health Specialist (SCHS) is required.</p>

<strong>Who We Are<br><br></strong>At Namaa, we build and operate tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials.<br><br>Traditional retail models, built around brick-and-mortar locations, often struggle to compete in today’s digital-first landscape. Challenges such as cost efficiency per square foot, logistics-optimized locations, and seamless technology integration have made it clear that a new approach is needed.<br><br>We believe the future of foodservice and commerce lies in purpose-built infrastructure designed for speed, accuracy, and scalability. That’s why Namaa was established—to power the next generation of digital food and quick commerce ecosystems across the Middle East.<br><br>Our ecosystem is driven by a portfolio of specialized business units, including <strong>KitchenPark</strong>, <strong>CloudRetail</strong>, and <strong>Profood Properties</strong>, each playing a key role in enabling brands to grow and thrive in an increasingly on-demand world.<br><br><strong>About The Role<br><br></strong>The Operations Manager ensures smooth and efficient daily operations across one or more processing centers in Saudi Arabia. This role oversees facility operations, inventory, and process optimization while supporting cross-functional teams to meet performance goals. The Operations Manager leads training, resolves operational issues, and ensures readiness for high-volume periods, maintaining seamless execution and strong customer satisfaction across all sites.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Responsible for the smooth operation of the processing center across all shifts</li><li>Leads training and meeting sessions for the processing staff</li><li>General handy-person duties around the hub, a plus</li><li>Works with Property Manager to ensure work around the facility is completed on an appropriate timeline</li><li>Address facility, tech, and space issues with licensees. </li><li>Works with Customer Success team members to ensure licensees are ready for big orders/ launches/ spikes in business</li><li>Troubleshoots processing center, kitchen, and facility hardware issues</li><li>Inventory &amp; Ordering; Audits</li><li>Review daily inventories and make orders to replenish inventories when needed</li><li>Performs storage and common area audits</li><li>Reviews and reports KPI metrics to facility management and processing team; contributes to goal setting and planning</li><li>Coaching new and existing shift leads</li><li>Filling in shifts during call-outs, general staffing help</li><li>Reviews financials and supports P&amp;L understanding, comfortable working with numbers to see their impact on operations.<br><br></li></ul><strong>What We’re Looking For<br><br></strong><ul><li>Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering or a related field (preferred). </li><li>5+ years of experience in operations management, preferably in logistics, fulfillment, or food processing environments.</li><li>Strong organizational skills, with experience managing teams across multiple shifts.</li><li>Excellent problem-solving skills and ability to troubleshoot facility, inventory, and process issues.</li><li>Strong communication skills, both written and verbal. (Arabic &amp; English essential) </li><li>Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.</li><li>Knowledgeable about Food Safety requirements.</li><li>Background in financials and P&amp;L metrics.<br><br></li></ul><strong>Why join us <br><br></strong><ul><li>Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.</li><li>Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. </li><li>Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.<br><br></li></ul><strong>What Else You Need To Know<br><br></strong>This role is based in our Riyadh office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.<br><br><strong>Ready to join us as we serve those who serve others?</strong>

<strong>Company Description<br><br></strong><strong>Hotel Overview: <br><br></strong>Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 86-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1650 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose.<br><br>Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka’aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world-renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.<br><br>Swissôtel Makkah is Swissotel’s first hotel to open in Saudi Arabia. The hotel offers 1487 elegant rooms and suites with modern design, complementing the values of today’s Arab culture. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque. Swissôtel Makkah is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram.<br><br>Swissôtel Al Maqam is Swissôtel’s second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture. As part of the Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity of the Masjid Al Haraam, overlooking the Holy Ka’aba and the Grand Mosque. Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.<br><br><strong>Job Description<br><br></strong>Reporting to the Group Director of Revenue Management, the Revenue Manager of BI and Pricing is responsible for supporting the hotel's Commercial Strategy team through meticulous data collection, accurate reporting, and efficient system maintenance. The Assistant Director supports special projects related to revenue generating initiatives.<br><br><strong>Focus:<br><br></strong>Execution, data accuracy, routine system maintenance, foundational analysis, and learning.<br><br><strong>Responsibilities<br><br></strong><ul><li>Ensures accuracy of information and data and actively seeks to create/enhance automation efforts in reporting tools between systems.</li><li>Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the complex, or to corporate teams, and ownership. </li><li>Accurately generates and updates all Revenue Management reports. Serves as primary link for reporting and analytical needs of the Revenue Management team, and ad-hoc reports for senior leadership. </li><li>Performs detailed data entry and routine system maintenance tasks including, but not limited to, rate loading, restrictions management, and daily system checks, ensuring system hygiene in accordance with Accor and brand standards. </li><li>Maintain all systems including FLYR, BI, IDeaS and Demand 360</li><li>Assist in pricing Framework across the complex.</li><li>Working towards 1-, 3- and 5-year project plans to help create a sustainable Total Revenue Department</li><li>Help launch Food and Beverage and Ancillary Revenue KPIs and worksheets. </li><li>Maintains close relationships with GRC to ensure the call center is up to date on the complex hotel’s information at all times. </li><li>Supports special projects within RM, focused on uncovering new revenue opportunities. </li><li>Performs ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership. <br><br></li></ul><strong>Qualifications<br><br></strong>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:<br><br><ul><li>Strong communication skills, both verbal and written </li><li>SQL and experience integrating data from multiple systems are advantageous.</li><li>Strong analytical skills and attention to detail </li><li>Presents a professional and polished appearance </li><li>Experience with Ideas RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred </li><li>Hands-on experience with IDeaS, Demand360, FLYR and BI Pro.</li><li>Possessing the trait of being organized and multi-tasking </li><li>Ability to complete work within given deadlines </li><li>Maintain confidentiality of proprietary information and protect company assets <br><br></li></ul><strong>Physical Demands<br><br></strong><ul><li>This position requires the ability to focus attention on guest needs, remaining calm and courteous. Occasional standing, walking, lifting and carrying up to 20 lbs. </li><li>Perform other reasonable job duties as requested. <br><br></li></ul><strong>Required Education And Experience<br><br></strong><ul><li>Bachelor degree in Hotel Management, Accounting, Finance, or Mathematics preferred. </li><li>Analytic experience required<br><br></li></ul>Additional Information<br><br><strong>Our commitment to Diversity &amp; Inclusion:<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS