Call Center Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>To support the Director FP&amp;A in the budgeting, planning, project accounting, and performance reporting agenda across the Sports asset portfolio, with a strong grounding in construction and development-stage financial management.<br> The role drives system-led automation and standardization, with a strong focus on SAP and PRISM, ensuring a single version of the truth for TDC, cash flow, funding, and financial performance.<br> The role acts as the financial integrator between Development, PMO, Commercial, Risk, Treasury, Development teams, and IT.<br> Key Responsibilities 1.<br> Budgeting &amp; Forecasting Lead annual, multi-year, and rolling budget processes across assets and BUs, covering pre-development, construction and delivery phases Establish and maintain TDC baselines, reforecasts, and cash-flow projections, incorporating construction progress and procurement strategies Implement driver-based budgeting models linking scope, program, procurement, and construction productivity drivers to outcomes Own budget phasing aligned with construction programs to support funding plans, cash calls, and liquidity management Align budgets and forecasts with funding strategies (equity, debt, drawdowns, covenants) 2.<br> Project Accounting &amp; Financial Control Process and control project accounting transactions in SAP (in coordination with Finance) &amp; PRISM, including budget uploads, budget transfers, commitment creation, accrual postings, and cost allocations Maintain commitment and actuals tracking at project, package, and contract level, ensuring timely and accurate capture of construction costs Monitor forecast-to-complete (FTC) and update projections based on certified quantities, executed variations and procurement commitments Track and record TDC movements, including approved budget changes, reallocations and cumulative impact of variation orders and claims Record and monitor contingency, inflation and risk drawdowns, ensuring approvals are obtained and reflected correctly in systems Perform monthly reconciliations between budgets, commitments, actuals, and cash flow, investigating and resolving variances Maintain complete audit trails for all budget changes, approvals and re-baselining actions in line with governance requirements Support internal and external audits by providing transaction-level support, reconciliations and documentation Ensure compliance with financial policies, approval matrices and delegations of authority related to construction and development spend 3 .<br> Planning &amp; Decision Support Support asset feasibility and development-stage business planning, ensuring assumptions on construction cost, revenue, program and lifecycle are realistic and aligned with financial strategy Lead option analysis (phasing, packaging, procurement strategy, acceleration/deceleration), quantifying financial trade-offs across development and construction stages Develop scenario and stress-testing models to assess impacts of inflation, delays, constructability risks, funding constraints and scope changes Support stage-gate financial readiness reviews, ensuring affordability, funding, constructability and risk impacts are clearly articulated Partner with Development, Construction, and PMO teams to translate master programs into financially phased plans 4.<br> Reporting &amp; Insights Deliver consolidated BU-level financial and non-financial reporting across development and construction, including: TDC baseline vs forecast vs actual Construction cost and progress variance analysis Funding availed vs required Cash-flow projections Commitments, risks, and opportunities Design and deliver management, ExCo, and Board dashboards with clear construction and development narratives Embed early-warning indicators (cost overruns, program slippage, cash pressure) Ensure reporting supports delivery and investment decisions, not just compliance 5.<br> Risk &amp; Governance (Coordination Model) Coordinate closely with the central Risk team, ensuring: Consistent risk taxonomy and scoring Alignment with ERM frameworks Clear ownership between DFA, Risk, Development, PMO, and Construction Integrate construction and development risk impacts into budgets, forecasts, and dashboards Participate in joint risk reviews and stage-gate forums Support governance committees with quantified financial impacts of construction and delivery risks Note: Risk ownership remains with the Risk function; DFA provides financial quantification and integration.<br> 6. Systems, Data &amp; Transformation Act as DFA lead for SAP and PRISM across construction budgeting, project accounting, and reporting Drive automation of budget vs forecast vs actual reporting, eliminating spreadsheet-heavy construction cost tracking Ensure seamless integration between: SAP (actuals, commitments, accruals) Construction cost systems (e.<br>g. Unifier or equivalent) PRISM dashboards Define and maintain construction-ready data models, master data standards and reporting hierarchies (WBS, CBS, asset, BU) Lead adoption of standard templates, workflows, and system-based controls Partner with Finance, IT, CDU, DMO, and Construction teams on continuous improvement of DFA systems and analytics capability Key Systems &amp; Tools SAP (FI / CO / PS or equivalent project accounting modules) PRISM Cost management systems (Primavera Unifier or similar preferred) Power BI or similar BI tools Advanced Excel · 10–15+ years’ experience in budgeting, FP&amp;A, or development finance within construction, real estate development, infrastructure or large capital projects · Strong hands-on experience in construction project accounting, cost control and TDC management · Demonstrated experience working closely with Development, Construction, PMO and Commercial teams · Proven track record in finance systems automation, particularly SAP and PRISM in project environments · Experience operating in matrixed, multi-stakeholder delivery organisations · Professional qualification preferred (CA / CPA / ACCA / CFA)</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Role Overview</b></p><p>Own webook s data function end-to-end strategy, team, platform and delivery and be the single person accountable for data at webook. Turn our first-party data into trusted decisions today and a monetisable asset within two to three years, in a regulated environment (PDPL / GDPR / NCA ECC) where data we cannot trust or lawfully use is worthless. Build and lead the team, make the platform reliable, and set webook up to sell data and insight, not just tickets.</p><p>What You ll Own</p><ol><li>Data Strategy &amp; Roadmap Produce webook s first documented data strategy and a phased, costed roadmap within 60 days of start, endorsed by the VP Architecture, Platform &amp; AI and the CTO. Define the target operating model for the data function engineering, analytics, governance and the sequence in which it is built. Own the data platform direction. Lead the managed-vs-self-hosted decision and present a costed recommendation within 90 days , with a clear cost-control model. Align every data initiative to a measurable business outcome; re-prioritise the roadmap quarterly as the economics move.</li><li>Team Leadership &amp; Building the Function Assess, develop and where needed strengthen the existing team; set a clear performance bar and build the capability to meet it. Set quarterly OKRs for each direct report; hold fortnightly 1:1s with written notes; run a monthly team standup with a rolling 90-day delivery view shared with VP Architecture and the CTO. Be a genuine people leader: develop talent and career paths, mentor, and build an engaged, high-performing team. Retention and engagement are explicit success measures, not afterthoughts.</li><li>Data Platform &amp; Engineering Be accountable for reliable, tested, observable pipelines client-facing dashboards accurate and current, with stale or broken data caught before a client ever sees it. Own the platform direction across the modern data stack warehouse / lakehouse, transformation (dbt), orchestration, BI and serving making pragmatic build/buy and managed/self-host calls across open-source ( ClickHouse, Superset ) and major managed platforms ( BigQuery, Snowflake, Databricks ). Institute FinOps discipline: a clear monthly platform budget with alerting; own the platform budget and keep cost predictable and under control. Establish infrastructure-as-code, data observability, and clear SLAs for data delivery.</li><li>Analytics, Insight &amp; Data Products Establish a single source of truth and a governed metrics / semantic layer; eliminate conflicting metric definitions across the business. Raise the bar on analytical quality for internal decisions and for client-facing insight. Build the muscle to ship data products: embedded client analytics, benchmarking, and insight services. Partner with product and commercial to define webook s first paid data / insight product within 12 months, with a credible commercial case.</li><li>Data Governance, Quality &amp; Privacy Ensure data handling meets PDPL, GDPR and NCA requirements classification, access control, residency, and cross-border transfer. Stand up a data catalog and data-quality standards with named ownership across data domains. Define the lawful-basis and controls framework required before any data product ships webook s licence to monetise. Coordinate closely with the Director of InfoSec &amp; Cybersecurity and the GDPR Delivery Lead on data privacy and security.</li><li>Data Monetisation &amp; Commercial Partnership Own the path from internal analytics embedded client insight productised data, sequenced so trust is earned at each step. Work with commercial leadership to size, package and price data and insight products. Build the reliability and governance foundations that make external monetisation possible and defensible.</li><li>Stakeholder Management &amp; Data Culture Be the trusted data partner to the executive team; translate technical work and data risk into commercial language. Drive data literacy and a data as a business enabler culture; remove silos and shift data out of being treated as an IT by-product. Represent data credibly with clients where insight is part of webook s offering.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Essential</h2><ul><li>10+ years in data, with at least 3 5 years in a senior data leadership role (Head of Data / Director ) at a technology, SaaS or consumer-platform company.</li><li>Proven track record building and leading high-performing data teams across engineering, analytics and governance a genuine people and team leader, not only a technologist.</li><li>Deep, hands-on understanding of modern data platforms and the modern data stack: warehouses / lakehouses, transformation (dbt), orchestration, BI, and serving layers.</li><li>Experience with open-source platforms (ClickHouse, Superset) AND major managed platforms (BigQuery, Snowflake, Databricks) able to make pragmatic build/buy and managed/self-host decisions with cost firmly in mind.</li><li>Strong command of data engineering and analytics practice: pipelines, dimensional modelling, semantic / metrics layers, data quality and observability.</li><li>Demonstrated ability to turn data into business value ideally including data products or monetisation.</li><li>Working knowledge of data governance and privacy in a regulated environment (PDPL / GDPR a strong plus).</li><li>Commercial fluency: able to translate technical work into business and board-level language.</li><li>A track record of delivering against deadlines with evidence, not just intent.</li></ul><h2>Preferred</h2><ul><li>Experience monetising data or building data products sold externally.</li><li>Familiarity with the KSA and EU regulatory context (PDPL, GDPR, NCA ECC)</li><li>Experience making data AI-ready and enabling ML / analytics at scale.</li><li>FinOps / cloud cost-management experience.</li><li>Relevant qualifications in data, computer science or a related field; cloud or platform certifications (GCP / AWS / Azure, Snowflake, Databricks) a plus.</li><li>Experience in events, ticketing, e-commerce or marketplace businesses.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><span>About Lucid</span></strong></span></p><br><p><strong><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&amp;nbsp;</span></strong></p><br><p><strong><span>We achieve this through deep vertical integration, with design, engineering, and production&amp;nbsp;happening in-house&amp;nbsp;across our global offices and&amp;nbsp;manufacturing&amp;nbsp;facilities.&amp;nbsp;Our&amp;nbsp;teams&amp;nbsp;come&amp;nbsp;from&amp;nbsp;industries&amp;nbsp;around the world, united by a shared commitment to excellence.&amp;nbsp;By refusing to settle, you&amp;nbsp;can&amp;nbsp;help&amp;nbsp;redefine&amp;nbsp;what’s&amp;nbsp;possible and&amp;nbsp;shape the future of mobility.</span></strong></p><br><br><p><strong>Position Overview</strong></p><br><p>The Sr. Advisor, Parts Planning is responsible for forecasting, planning, and optimizing demand for OEM spare parts to ensure high service levels across dealer and service networks while minimizing inventory risks. The role focuses on balancing parts availability, inventory investment, and obsolescence, in line with OEM supply chain policies and aftersales performance targets.</p><br><p>&amp;nbsp;</p><br><br><p>&amp;nbsp;</p><br><p><strong>Key Responsibilities</strong></p><br><p>&amp;nbsp;</p><br><p><strong>Demand Forecasting &amp;amp; Planning</strong></p><br><ul><li>Develop, maintain, and continuously improve demand forecasts for OEM spare parts across all product categories (fast‑moving, slow‑moving, VOR, critical, and campaign parts).</li><li>Use historical sales, vehicle population, failure rates, and lifecycle data to generate accurate forecasts.</li><li>Monitor forecast accuracy and bias and implement corrective actions where required.</li><li>Support short‑term and long‑term demand planning cycles in alignment with OEM guidelines.</li></ul><p>&amp;nbsp;</p><br><p><strong>Inventory &amp;amp; Supply Planning</strong></p><br><ul><li>Translate demand forecasts into replenishment plans ensuring optimal stock availability at PDC/RDC and dealer locations.</li><li>Balance service level targets inventory investment, aging, and obsolescence control.</li><li>Monitor stock coverage, backorders, and excess inventory risks.</li><li>Recommend redistribution, liquidation, or return‑to‑OEM actions for slow‑moving and obsolete parts.</li></ul><p>&amp;nbsp;</p><br><p><strong>OEM Coordination &amp;amp; Compliance</strong></p><br><ul><li>Ensure alignment with OEM demand planning processes, systems, and parameters (lead times, MOQ, order cycles).</li><li>Participate in OEM calls, planning reviews, and performance assessments.</li><li>Manage exception scenarios such as VOR demand, recalls, service campaigns, and emergency supply requirements.</li></ul><p>&amp;nbsp;</p><br><p><strong>Performance Monitoring &amp;amp; Reporting</strong></p><br><ul><li>Track and report demand planning KPIs, including:<ul><li>Forecast accuracy</li><li>Parts fill rate / service level</li><li>Backorder levels</li><li>Inventory turns and aging</li></ul></li><li>Provide insights and recommendations to management to improve parts availability and cost performance.</li></ul><p>&amp;nbsp;</p><br><p><strong>New Model &amp;amp; Lifecycle Management</strong></p><br><ul><li>Support demand planning for new vehicle model launches and parts introductions.</li><li>Adjust forecasts based on vehicle parc evolution, warranty periods, and product lifecycle stages (introduction, maturity, decline).</li><li>Coordinate phase‑in / phase‑out planning for superseded and discontinued parts.</li></ul><p>&amp;nbsp;</p><br><p><strong>Cross‑Functional Collaboration</strong></p><br><ul><li>Work closely with Aftersales, Parts Pricing, Supply Chain, Warehouse/3PL, Sales, and Finance teams.</li><li>Support dealer network demand planning and stock optimization initiatives.</li><li>Provide analytical support for promotions, campaigns, and special programs.</li></ul><p>&amp;nbsp;</p><br><br><p>&amp;nbsp;</p><br><p><strong>Skills</strong></p><br><ul><li>Strong analytical and forecasting skills</li><li>Advanced Excel and data analysis capabilities</li><li>Knowledge of inventory optimization and demand planning concepts</li><li>Ability to work with OEM planning systems and processes</li><li>Strong communication and stakeholder management skills</li><li>High attention to detail and structured problem‑solving abilities</li><li>Ability to work under service‑level and availability pressure</li></ul><br><p>&amp;nbsp;</p><br><p><strong>Minimum Qualifications</strong></p><br><p>&amp;nbsp;</p><br><ul><li><strong>3–5 years</strong> of experience in demand planning, inventory planning, or supply chain roles, preferably within an <strong>automotive OEM or authorized distributor environment</strong>.</li><li>Strong understanding of automotive spare parts demand drivers and dealer operations.</li><li>Experience with ERP and planning systems (SAP preferred).</li></ul><br><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp;amp; Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive&amp;nbsp;</span><span><span>benefits package</span></span><span>&amp;nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a&amp;nbsp;401(k) retirement&amp;nbsp;plan. Eligible employees may also&amp;nbsp;participate&amp;nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&amp;nbsp;determined&amp;nbsp;based on individual performance, role scope, market considerations, and overall company results,&amp;nbsp;in accordance with&amp;nbsp;the terms of the applicable plans.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&amp;nbsp;</span></p><br><p>&amp;nbsp;</p><br><p><strong><span>Accessibility: </span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&amp;nbsp;accommodation to&amp;nbsp;participate&amp;nbsp;in the application process, please contact us at&amp;nbsp;TA-Operations@lucidmotors.com.</span><span>&amp;nbsp;</span></p><br><p>&amp;nbsp;</p><br><p><strong><span>Candidate Data Privacy: </span></strong><span>By&amp;nbsp;submitting&amp;nbsp;your application, you understand and agree that your personal data will be processed&amp;nbsp;in accordance with&amp;nbsp;our&amp;nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&amp;nbsp;</span></p><br><p>&amp;nbsp;</p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>Change your career to exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second.<br>The TURMECA region (Türkiye, Russia, Middle East &amp; Central Asia) is on an exciting growth journey, with a clear ambition to grow by 9% through FY30. This growth is fuelled by commercial transformation, digital innovation, and the smart application of AI and technology at scale.<br>As IT Digital Lead TURMECA, you will sit at the heart of this journey. Part of the IT EurAsia organization, this role offers a unique opportunity to partner closely with regional commercial leaders and turn strategy into impact. You will help shape and deliver digital and AI‑enabled solutions that directly support market growth, improve customer engagement, and accelerate value creation across 25 countries. This role is ideal for someone who enjoys working across cultures and functions, is curious about innovation, and wants to grow their leadership impact in a fast‑moving, strategically important region. If you are motivated by collaboration, learning, and making a tangible difference at scale, this is a powerful next step in your career.<p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Defines and executes IT strategy aligned with business priorities and transformation goals.</li><li>Partners closely with Türkiye, Russia, Middle East &amp; Central Asia (TURMECA) Region Led Markets (N3) to ensure deep understanding of business needs and objectives across new and existing transformation initiatives.</li><li>Collaborates with the Regional Digital &amp; AI Commercial Transformation Leader to accelerate value delivery through technology.</li><li>Drives digital product innovation, including the ideation, creation, and lifecycle management of new digital products and solutions.</li><li>Owns and governs the IT portfolio, serving as IT liaison for prioritization, investment decisions, and return on investment management.</li><li>Ensures alignment between IT strategy and business decision makers across Regions, Functions, and Enablers.</li><li>Orchestrates IT products and services end to end to effectively support and enable business objectives.</li><li>Acts as a catalyst for business–IT convergence, maximizing enterprise value and outcomes.</li><li>Shares joint accountability for Region, Function, and Enabler goals, driving collective success.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor degree and a minimum of 7 years of relevant experience, or a Master degree with a minimum of 5 years of relevant experience.</li><li>Demonstrated leadership and influencing skills, with a collaborative approach and shared accountability for outcomes.</li><li>Clear and confident communication and presentation skills, with the ability to engage and connect with diverse stakeholders.</li><li>Curiosity and hands‑on interest in using AI tools to improve ways of working and create meaningful business impact.</li><li>Experience contributing to or leading IT strategy execution aligned with business priorities and transformation goals.</li><li>Ability to build trusted partnerships with commercial leaders in complex, multi‑country environments.</li><li>Experience driving Digital and AI initiatives and digital product innovation from idea to delivery, with support from cross‑functional teams.</li><li>Exposure to IT portfolio management, including prioritization, investment discussions, and value realization.</li><li>Ability to work across regions and functions, valuing collaboration, inclusion, and different perspectives.</li><li>Brings fresh, out of the box thinking combined with a pragmatic, results driven approach.</li><li>Fluency in English, written and spoken.</li></ul><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p>‌</p><br><p><span><b>Recruitment Fraud Alert</b>&nbsp;</span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind:&nbsp;</span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.&nbsp;</span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.&nbsp;</span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.&nbsp;</span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>.&nbsp;</p><br><p>‌</p><br><b>Benefits &amp; Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>&nbsp;</p><br>Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: &nbsp;Netherlands: 90,800.00 EUR&nbsp;- 136,200.00 EUR&nbsp;|&nbsp;This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Lead based in Saudi Arabia.<br><br>As Customer Support Lead, you will lead and scale a global customer support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while ensuring high-quality, timely, and safe resolutions for users. The role combines people leadership, technical troubleshooting, support operations, and AI-enabled service innovation. You will establish service standards, improve workflows and knowledge systems, and use support data to drive measurable operational improvements. Working closely with Product, Engineering, Operations, and AI teams, you will turn customer insights and support issues into actionable improvements. This is an opportunity to shape a modern, scalable support organization at the intersection of customer experience, technology, and emerging digital products.<br><br>Accountabilities<br><br>You will be responsible for leading the support organization, maintaining operational excellence, and continuously improving the experience delivered through both human and AI-powered channels.<br><br>Lead, coach, develop, and grow the customer support team, including performance management, hiring, and training. Oversee day-to-day support operations across AI and human channels, ensuring timely, accurate, and high-quality issue resolution. Manage complex and escalated cases, particularly those involving technical product issues. Build scalable support processes, workflows, escalation policies, and knowledge management systems. Maintain accurate and consistent support guidance across AI and human channels. Track key performance indicators including SLA, CSAT, resolution time, backlog, verified resolution, repeat contacts, escalation quality, and cost per resolved issue. Monitor AI-generated responses for quality, accuracy, safety, and recurring failure patterns. Continuously improve AI support, automation, agent assistance, and self-service by reviewing conversations and unresolved cases. Translate support findings into knowledge updates, workflow improvements, evaluation scenarios, and prioritized product or engineering requirements. Define human escalation policies for high-risk situations, repeated AI failures, and explicit requests for human assistance. Partner with Product, Engineering, Operations, and AI teams to resolve issues and communicate customer feedback. Collaborate on AI support acceptance criteria, rollout readiness, and post-launch monitoring. Help define the long-term strategy for a scalable, technology-enabled global customer support organization.<br><br>Requirements<br><br>The ideal candidate combines strong customer support leadership with technical troubleshooting capabilities, operational expertise, and hands-on experience with AI-powered support environments.<br><br>Proven experience leading and managing customer support or customer service teams. Strong technical troubleshooting skills, including the ability to reproduce issues, interpret logs and API information, use blockchain explorers, and provide actionable evidence to engineering teams. Working knowledge of wallet transactions, blockchain networks, fees, and common security issues, with sound judgment when handling sensitive information or determining when escalation is required. Experience designing, implementing, or improving support operations, workflows, and service quality. Hands-on experience operating or improving AI-powered customer support solutions in production, with measurable examples of impact. Practical understanding of AI support limitations, knowledge retrieval, conversation evaluation, automation, and human handoffs. Ability to identify support failures and translate them into concrete operational, knowledge, product, or engineering improvements. Strategic mindset combined with a hands-on approach to execution. Excellent communication, stakeholder management, analytical, and problem-solving skills. Comfortable working in a fast-paced, highly collaborative, global environment. Experience with consumer-facing digital products is preferred. Familiarity with support platforms, CRM systems, help centers, chatbot solutions, and AI support tools is a plus. Experience with support analytics, SQL, low-code automation, or lightweight scripting is advantageous. Experience in crypto, Web3, fintech, or technology-driven companies is strongly preferred. Experience building or scaling support teams in a global environment is a plus. Must have the right to work in the country where you are based.<br><br>Benefits<br><br>Fully remote position with flexible working hours. Opportunity to work in a global organization with diverse, international teams. Flat organizational structure and collaborative working environment. Competitive salary and benefits. Strong learning and career development opportunities. Exposure to fast-paced, challenging, and technology-driven projects. Opportunity to contribute to the development of AI-enabled customer support and modern support operations.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<p>We empower our people to stay resilient and relevant in a constantly evolving world. We re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you d make an outstanding addition to our vibrant international team. Siemens Digital Industries is a leading innovator in automation and digitalization. Our mission is to support customers in maximizing growth, profit opportunities and ecological footprint in the discrete and process industries. Ready to create your own journey? Join our Digital Industry as the Project Execution Lead and help us transform the everyday by finding solutions and making the world a more inquisitive place for tomorrow.</p><p>You ll make an impact by:</p><ul><li>You ll be able to develop and implement control system solutions for Control System Projects according to Customers technical specifications, standards, and engineering practices.</li><li>You develop concepts for solving complex customer requirements and create project specifications including necessary clarifications with suppliers and customers, mainly for Water Distribution systems, Chemical &amp; Petrochemical, Oil &amp; Gas related SCADA (On-shore &amp; Off-shore installations) and ESD systems</li><li>In the engineering phase, you are responsible for the software engineering and integration of third-party systems, as well as hardware planning and monitoring of the production of control cabinets for the corresponding systems with the control of appropriate engineering partners and subcontractors in Saudi Arabia and abroad (Global Engineering Centers)</li><li>Performing functional tests, optimizations, acceptance and delivery to the customer (internal tests, factory, integration tests)</li><li>You handle the preparation, creation, review and updating of project documentation</li><li>You support technical bidding and can collaborate with Bidding team</li><li>You ll maintain regular updates on project execution, team performance, and key developments, ensuring accurate and timely upward communication and escalation of relevant information to management.</li></ul><p>Your success is grounded in:</p><ul><li>The individual should be a qualified professional, preferably Bachelor of Engineering (Electrical, Electronics or similar field) with minimum 10-12 years working experience with background from both operational business (project &amp; service) and non-operational functions (bidding).</li><li>Minimum 8-10 years experience of engineering &amp; commissioning on Siemens DCS/SCADA PCS 7 and have completed project cycle for major customer installations.</li><li>You can take on technical lead tasks as well as managing subprojects within automation projects.</li><li>You have an overview of the Siemens product range and its integration into automation and digitization solutions, third-party products as well as experience in product features from competitors for interfacing.</li><li>Have sound knowledge of OT Cybersecurity concepts and have worked on OTCC deployments for customers</li><li>Certification in Project management (e.g. PMP certification) is preferred</li><li>Demonstrates respect for diversity by fostering an inclusive work environment, valuing different perspectives, and treating all individuals with fairness, dignity, and respect.</li><li>Builds and maintains effective working relationships with diverse stakeholders, fostering collaboration, trust, and alignment while confidently leading challenging discussions and resolving conflicts in a professional manner.</li><li>Have sound knowhow of AI based platforms and eager to work using latest technologies</li><li>You have intercultural experience and willingness to travel frequently to customer sites for deployment (40%)</li></ul><p>You ll benefit from:</p><ul><li>2 to 3 days of mobile working per week as a global standard.</li><li>Diverse and inclusive culture.</li><li>An environment where everyone can bring their whole self and feel a sense of belonging.</li><li>the foundation to develop personally and professionally.</li><li>Extraordinary variety of learning &amp; development opportunities</li></ul><p>Transform the everyday with us</p><p>We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time. Please note: Only complete applications can be considered in the selection process.</p><p><strong>Desired Candidate Profile</strong></p><p>The individual should be a qualified professional, preferably Bachelor of Engineering (Electrical, Electronics or similar field) with minimum 10-12 years working experience with background from both operational business (project &amp; service) and non-operational functions (bidding). Minimum 8-10 years experience of engineering &amp; commissioning on Siemens DCS/SCADA PCS 7 and have completed project cycle for major customer installations. You can take on technical lead tasks as well as managing subprojects within automation projects. You have an overview of the Siemens product range and its integration into automation and digitization solutions, third-party products as well as experience in product features from competitors for interfacing. Have sound knowledge of OT Cybersecurity concepts and have worked on OTCC deployments for customers Certification in Project management (e.g. PMP certification) is preferred Demonstrates respect for diversity by fostering an inclusive work environment, valuing different perspectives, and treating all individuals with fairness, dignity, and respect. Builds and maintains effective working relationships with diverse stakeholders, fostering collaboration, trust, and alignment while confidently leading challenging discussions and resolving conflicts in a professional manner. Have sound knowhow of AI based platforms and eager to work using latest technologies You have intercultural experience and willingness to travel frequently to customer sites for deployment (40%)</p>

<p><br></p><p>Environment , People, and Place shape projects that are sustainable, resilient, and people-focused. We bring environmental intelligence and community-centered deisgn to every stage, creating places that thrive socially, economically, and ecologically.</p><p>Hatch is currently seeking applications from experienced SME underground Gold Execution and Management Mining Engineers who can build and contribute to the mining engineering capability across the KSA region. Based in Riyadh, KSA, the successful candidate will be responsible for both business development and providing technical support on projects of varying stages and operations throughout the region. Reporting into the Saudi based Mining Lead.</p><p>A core part of this role will be to develop a multicultural network across the region - building relationships with key clients externally and internal networks within Hatch globally to deliver best value outcomes for clients.</p><p>To do this effectively you will need to both be willing and able to travel to various work sites throughout the region as the role requires.</p><p>Core Functional Tasks &amp; Key Responsibilities of this role will include:</p><p>Ideal applicants will be self-starters who are able to demonstrate their skills and experience and/or potential in the following areas:</p><ul><li>Gold mine construction, underground development and execution, sub-contractor management.</li><li>Excellent safety awareness and experience working to industry standards.</li><li>Relevant engineering degree or formal qualifications pertaining to the role.</li><li>Experience working as part of or managing integrated teams.</li><li>Demonstrated experience working in the Underground Mining Industry.</li><li>Understand and effectively manage customer s needs; with the ability to develop sustainable, open and honest relationships with Clients and colleagues alike.</li><li>Proficient oral and written communication skills.</li><li>Team leadership skills and willingness to effectively collaborate with others.</li><li>Ability to negotiate and influence others to achieve best for project / business outcomes.</li><li>Demonstrated experience in the use of MS Office software suite.</li><li>Ability and willingness to travel domestically and internationally for business.</li><li>Providing specialist advisory support to clients and project teams working on mining operations and projects.</li><li>Undertaking underground and/or open pit mining studies, including first principle mining engineering, benchmarking, mine designs, schedules, cost estimates and economic evaluations.</li><li>Ensuring that the methodology and tools used to undertake mining studies are appropriate to attain the level of accuracy to meet the client requirements at minimum cost.</li><li>Maintaining and improving technical skills in mining engineering to improve the quality of technical solutions and reduce cost and improved client acceptance.</li><li>Identifying developments in the mining practice and analysis techniques which offer opportunity for improved efficiency and business development.</li><li>Undertaking technical and peer reviews to ensure quality outcomes.</li><li>Taking on the lead and/or project manager role for nominated projects.</li></ul><p>Key required skills, experience and attributes:</p><ul><li>B.Eng. Mining or equivalent tertiary education from a recognized institution.</li><li>Extensive mine site experience, covering both production, planning and project environments.</li><li>Significant experience in underground hard rock mining environment.</li><li>Understanding of financial modelling principles and general business acumen.</li><li>Effective and open communication style including the ability to plan and deliver high quality reports, proposals and bids.</li><li>Demonstrated leadership, relationship building and negotiation skills.</li><li>Proficiency in mine planning software, e.g., (e.g. Deswik, Studio 5D, Mine2-4D, Xpac, Surpac, Datamine or Whittle).</li><li>A Mine manager s Certificate of Competency is considered advantageous.</li><li>Registration as a Chartered / Professional Engineer (or progress towards registered) is considered advantageous.</li></ul><p>Office Location and Working hours:</p><p>Riyadh, Servcorp, Business Gate.</p><p>Sunday to Thursday 8:00 AM- 5:00 PM.</p><p>Application deadline is 21 of August 2026.</p><p>Why join us?</p><ul><li>Work with great people to make a difference</li><li>Collaborate on exciting projects to develop innovative solutions</li><li>Top employer</li></ul><p>What we offer you?</p><ul><li>Flexible work environment</li><li>Long term career development</li><li>Think globally, work locally</li></ul><p>Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.</p><p>Job Segment: Sustainability, Construction, Mining Engineer, Engineer, Energy, Engineering, Mining Apply now</p><p><strong>Desired Candidate Profile</strong></p><p>Ideal applicants will be self-starters who are able to demonstrate their skills and experience and/or potential in the following areas:</p><ul><li>Gold mine construction, underground development and execution, sub-contractor management.</li><li>Excellent safety awareness and experience working to industry standards.</li><li>Relevant engineering degree or formal qualifications pertaining to the role.</li><li>Experience working as part of or managing integrated teams.</li><li>Demonstrated experience working in the Underground Mining Industry.</li><li>Understand and effectively manage customer s needs; with the ability to develop sustainable, open and honest relationships with Clients and colleagues alike.</li><li>Proficient oral and written communication skills.</li><li>Team leadership skills and willingness to effectively collaborate with others.</li><li>Ability to negotiate and influence others to achieve best for project / business outcomes.</li><li>Demonstrated experience in the use of MS Office software suite.</li><li>Ability and willingness to travel domestically and internationally for business.</li><li>Providing specialist advisory support to clients and project teams working on mining operations and projects.</li><li>Undertaking underground and/or open pit mining studies, including first principle mining engineering, benchmarking, mine designs, schedules, cost estimates and economic evaluations.</li><li>Ensuring that the methodology and tools used to undertake mining studies are appropriate to attain the level of accuracy to meet the client requirements at minimum cost.</li><li>Maintaining and improving technical skills in mining engineering to improve the quality of technical solutions and reduce cost and improved client acceptance.</li><li>Identifying developments in the mining practice and analysis techniques which offer opportunity for improved efficiency and business development.</li><li>Undertaking technical and peer reviews to ensure quality outcomes.</li><li>Taking on the lead and/or project manager role for nominated projects.</li></ul><p>Key required skills, experience and attributes:</p><ul><li>B.Eng. Mining or equivalent tertiary education from a recognized institution.</li><li>Extensive mine site experience, covering both production, planning and project environments.</li><li>Significant experience in underground hard rock mining environment.</li><li>Understanding of financial modelling principles and general business acumen.</li><li>Effective and open communication style including the ability to plan and deliver high quality reports, proposals and bids.</li><li>Demonstrated leadership, relationship building and negotiation skills.</li><li>Proficiency in mine planning software, e.g., (e.g. Deswik, Studio 5D, Mine2-4D, Xpac, Surpac, Datamine or Whittle).</li><li>A Mine manager s Certificate of Competency is considered advantageous.</li><li>Registration as a Chartered / Professional Engineer (or progress towards registered) is considered advantageous.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Building the Future - One Project at a Time!</p><br><p>At El Seif, we embrace and embody our core values of excellence, integrity, and innovation in every aspect of our work from meticulous planning to expert construction, we consistently uphold the highest standards of excellence, ensuring that our projects are delivered with precision and attention to detail. With half a century of diverse experiences across a wide range of industries, ranging from public infrastructure to military and defense applications, we have honed our expertise and gained indispensable insights that enable us to tackle complex challenges and maintain our standard of delivering exceptional results. Our forward-thinking approach sets us apart as a trusted partner in the construction industry. By continuously pushing the boundaries of innovation, we strive to pioneer the future of construction, creating sustainable and impactful solutions that leave a lasting legacy.</p><br><p>Excellence, Integrity and, Innovation - every step of the way.</p><br><br>Responsibilities:<br><p>The main purpose of the Corporate HSE Trainer &amp; Incident Investigator is to ensure that an adequate HSE Training and Education program is in place and all HSE &amp; Construction employees on site are competent to function to their respective roles; ensure proper incident investigations are conducted and mitigate the root causes to prevent re-occurrence of incidents and coordinate crisis/disaster management activities &amp; provide crisis preparedness training.</p><br><ul><li>Support the development of KSA national employees across the team to support corporate objectives, Saudization targets and lead the knowledge dissemination culture to ensure optimal building of internal capabilities and maximize their performance</li><li>Support managing and conducting the affairs of the team with the highest standards of respect, integrity, accountability, agility, quality, safety and corporate governance</li><li>Ensure compliance with Code of Ethics policy and adopting company values</li><li>Enhance adoption and utilization of systems and ERP</li><li>Identify and track KPIs for the HSE Training &amp; Incident Investigation team and devise plans and initiatives for improvement</li><li>Lead the day-to-day responsibilities of the Training &amp; Incident Investigation team in accordance with the company’s policies and procedures</li><li>Responsible for all Training &amp; Incident Investigation activities at all facilities and work sites</li><li>Analyze and monitor performance of Training &amp; Incident Investigation teams against schedule and reflect in monthly and quarterly project review meetings</li><li>Ensure executing a designed Training &amp; Incident Investigation system and ensure its effective implementation&nbsp;</li><li>Ensure Legal and Regulatory compliance in Training &amp; Incident Investigation matters</li><li>Identify and track KPIs for the Training &amp; Incident Investigation, and devises plans and initiatives for business and operational improvements&nbsp;</li><li>Manage the development of the company’s expertise, know-how, and capabilities in Training &amp; Incident Investigation</li><li>Manage the development and execution of the Training &amp; Incident Investigation strategy to comply with international standards</li><li>Ensure Training &amp; Incident Investigation policy is put in place to minimize hazards&nbsp;</li><li>Ensure setting an effective system for investigation, reporting, and estimation of cost of injury, damage, etc.</li><li>Lead major incident accident investigations</li><li>Assist in the planning, budgeting, and delivery of corporate training</li><li>Ensure reporting safety incidents to Personnel and Admin &nbsp;</li><li>Design a competency framework required for the HSE professionals within the organization</li><li>Develop the Performance Management system and gather all personnel data, analyze competency level and identify training needs</li><li>Establish and execute a training regime, and obtain necessary budgetary approvals for external training needs</li><li>Provide in-house training to new and existing employees and contractors as follows:<ul><li>Importance of conformance to the OHS policy and to requirements to the OHS Management Systems</li><li>Awareness of High and Medium risks activities and corresponding control measures</li><li>Potential consequences of departure from specified operating procedures and exiting controls</li><li>Awareness of employees roles and responsibilities in achieving conformance with the OHS Management System including emergency preparedness and response requirements</li></ul></li><li><p>Establish a process to evaluate the trainings and record lessons learned for improvement</p><br><p>Emergency &amp; Incident Investigation:</p><br></li><li>Prepare Emergency Plans and procedures for various scenarios e.g. Sand/Dust Storm, Hailstorms, Floods, Earthquakes &amp; construction based emergencies like crane/scaffolding collapse, fire &amp; explosion, confined space accident, hazardous materials spills and other disasters and hostage situations</li><li>Conduct surveys to determine the types of emergency needed&nbsp;</li><li>Consult the Civil Defense, hospitals and other institutions on order to determine their needs and capabilities in the event of a natural disaster or other emergency</li><li>Coordinate disaster response or crisis management activities such as ordering evacuations, opening shelters and implementing special needs plan</li><li>Design emergency/disaster preparedness training courses</li><li>Seek an external consultation in regards to other useful emergency plans used elsewhere in order to gather information for development and implementation of best practices</li><li>Ensure inspecting facilities and equipment such as emergency management crisis centers and communications equipment in order to determine their operational and functional capabilities in emergency situations</li><li>Prepare emergency situation status reports that describe response &amp; recovery efforts, and preliminary damage assessments</li></ul><br>Qualifications:<br><ul><li>Proficiency in written and spoken English (Arabic is a plus)</li><li>BSC Graduate or Diploma in related field</li><li>Accident /&nbsp; Incident investigation training</li><li>Minimum 10 years’ experience in similar field in a comparable sized operation to ESEC</li><li>Experience in the Middle East is a strong plus</li><li>Demonstrate a strong practical knowledge in QA/QC Management, Project and Contractual Management</li><li>Excellent communication, people management and problem solving skills</li><li>Good knowledge of audit and controls</li><li>Proven ability to handle multiple complex projects with a focus on results&nbsp;</li><li>Highly responsible and reliable with exceptional attention of detail&nbsp;</li><li>Well-versed in international HSE industry standards</li><li>Expert in HSE Project and Risk Management</li><li>Data Management and Record Management</li></ul><p>Additional Info:</p><br><p>This is a Full-time job offering standard benefits such as paid annual leave, public holidays, living allowances, healthcare coverage, and end of service benefits. We also offer discretionary benefits such as a performance bonus and merit increase along with training and development opportunities if eligible.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title: Sr Business System Analyst– SMP with Saudi Aramco<br></strong><br>Employment/Contract Type: (Full-Time)<br>Industry/Nature of Business: (Oil &amp; Gas)<br>Work Location: <strong>- Dhahran </strong><br><strong><br>About Us:</strong><br>NES mission centers on providing specialist technical &amp; engineering talent for critical industries, driven by values like&nbsp;<strong>integrity, customer focus, teamwork, drive, and enterprise</strong>, while focusing on&nbsp;<strong>Oil &amp; Gas, Renewables, Chemicals, Life Sciences, and Mining</strong>, supporting global energy transition through responsible, diverse workforce solutions. <strong>(SMP opportunities with Aramco)</strong><br><strong>Mission &amp; Vision</strong><br><strong>Mission:</strong>&nbsp;To connect companies with skilled engineering &amp; technical professionals, facilitating global projects, especially in the evolving energy and scientific sectors, delivering workforce solutions ethically and responsibly.<br><strong>Vision:</strong>&nbsp;To be a global leader in these specialized talent markets, supporting clients in achieving their goals while fostering local communities.<br><strong>Core Values</strong><br><strong>Integrity &amp; Responsibility</strong><strong>:</strong>&nbsp;Upholding high standards, ensuring compliance, and minimizing environmental impact.<br><strong>Customer Focus</strong><strong>:</strong>&nbsp;Delivering safe, efficient solutions and building strong client relationships.<br><strong>Drive &amp; Personal Impact</strong><strong>:</strong>&nbsp;Improving standards and contributing to positive outcomes.<br><strong>Teamwork</strong><strong>:</strong>&nbsp;Collaborating globally and locally for success.<br><strong>Enterprise</strong><strong>:</strong>&nbsp;Acting as responsible business partners, innovating, and supporting local economies.<br><strong>Industry Focus</strong><br><strong>Energy Transition:</strong>&nbsp;Supporting renewable energy, carbon neutral projects, and sustainable energy production.<br><strong>Core Sectors:</strong>&nbsp;Oil &amp; Gas, Power, Chemicals, Life Sciences, and Mining.<br><strong>Specialization:</strong>&nbsp;Providing expertise for complex, large-scale projects in these technical fields<br><br><strong>Job Summary:</strong><br>We are seeking a qualified candidate for the position of Sr Business System Analyst – SMP with Saudi Aramco <br><strong><br>Job Requirements:</strong><br>Handles complex activities that relate to the analysis and evaluation of current systems and supports in the identification of business, organizational and/or operational requirements as well as assist in the design, development and launching of systems in support of core business functions, processes and programs. Supports research and assessment of system needs and technology improvement opportunities.<br>The incumbent analyses business-related activities, and performs special studies which result in the identification of business system problem. Provides resolution through automation or redesign of the Business System which are moderately complex in nature. Areas include accountability, performance indices, auditing, data control and flow analysis, inventory control, work order tracking, access control, and other special projects related to the department operations. The incumbent normally receives general guidance from the supervisor, which is generally limited to the outline of overall objectives to be achieved.<br>The incumbent interfaces directly with the department or related user representatives.<br>The incumbent is recommended to have Business System Analyst Skills such as analyzing information and promoting process improvement. <br><strong><br>Specify work experience:</strong><br><ul><li><strong>SAP Expertise:</strong><ul><li>Deep functional knowledge of&nbsp;<strong>SAP-PM</strong>&nbsp;(Plant Maintenance), specifically Equipment Master, Functional Locations, Inspection Planning and Maintenance Planning.</li><li>Proven experience with&nbsp;<strong>inspection data management system</strong>&nbsp;(or similar custom SAP inspection modules), including understanding of custom Z-programs, user exits, and enhancement spots.</li><li>Strong understanding of SAP integration points with external integrity tools.</li></ul></li><li><strong>Data Analytics &amp; Visualization:</strong><ul><li>Advanced proficiency in&nbsp;<strong>Power BI</strong>&nbsp;for developing interactive dashboards and real-time asset integrity reports.</li><li>Strong&nbsp;<strong>SQL</strong>&nbsp;skills for querying SAP databases, validating data integrity, and generating complex ad-hoc reports without heavy reliance on standard SAP transactions.</li></ul></li><li><strong>Industrial IoT &amp; Data Platforms:</strong><ul><li>Working knowledge of&nbsp;<strong>PI System (OSIsoft)</strong>&nbsp;or similar industrial data historians. Ability to interpret data flows from PI to SAP for condition-based maintenance insights.</li><li>Familiarity with data extraction, transformation, and loading (ETL) processes relevant to asset data.</li></ul></li><li><strong>AI &amp; Machine Learning Foundations:</strong><ul><li>Understanding of AI/ML concepts applied to predictive maintenance and asset integrity (e.g. failure mode analysis).</li><li>Ability to collaborate with data scientists to translate business requirements into technical specifications for AI-driven solutions.</li></ul></li><li><strong>Additional Requirements:</strong><ul><li>Strong on ABAP, OData, CDS views, Web Dynpro, WORKFLOW, Smart Forms, Adobe Forms, BADIs, BAPIs.</li><li>Frontend UI5/Fiori development.</li><li>Work experience with Saudi Aramco projects, at least 5 years preferred.</li></ul></li></ul>Hands on experience with SAP BTP, RAP developments. <br><strong><br>Selection criteria:</strong><br>Technical experience<br><strong><br>Preferred certificates:</strong><br><ul><li><strong>Stakeholder Management &amp; Communication:</strong><ul><li>Ability to act as a "translator" between technical teams (D&amp;IT) and business users (Inspection Team, Reliability Engineers, Plant Maintenance).</li><li>Strong written and verbal communication skills for documenting processes, training users, and managing IT Remedy tickets with clarity.</li></ul></li><li><strong>Project Management &amp; Leadership:</strong><ul><li>Experience in defining project scopes, managing timelines, and tracking deliverables for enhancement projects.</li><li>Ability to lead functional solutions design workshops and guide end-users through change management.</li></ul></li><li><strong>Problem-Solving &amp; Troubleshooting:</strong><ul><li>Analytical mindset to diagnose root causes of system issues (functional vs. technical) and manage end-to-end resolution of IT Remedy tickets.</li><li>Proactive approach to identifying systemic weaknesses before they cause an impact on company’s assets.</li></ul></li><li><strong>Data Governance Mindset:</strong></li></ul>Commitment to data accuracy, consistency, and integrity. Ability to establish standards for data entry and job architecture across multiple departments <br><strong>Educational Background</strong><strong>:</strong><br>Bachelor’s degree in IT and Computer Science<br><strong><br>Experience Required:</strong><br>Minimum 15 years of experience<br><strong><br>Work Schedule:</strong><br>Full Time – 40h schedule per week <br><strong><br>Benefits Offered:</strong><br>Competitive Basic Salary + Overbase<br>Adequate Health Insurance.<br>Annual Leave &amp; Public Holidays<br>Annual Flight Tickets for Expats <br><strong><br>Application Window</strong><strong>:</strong><br>Start Date: 6/25/2026<br>End Date: 6/29/2026<br><strong><br>How to apply:</strong> <br> Smartsheet: https://app.smartsheet.com/b/form/7e74371430e64ecbb8a2ed48f8827526<br> Website: NES web job link<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Creative Lead – DTC & Performance Creative based in Saudi Arabia.<br><br>This is a high-ownership creative leadership role within a fast-growing direct-to-consumer environment where creative is a key driver of customer acquisition.<br><br>You’ll oversee the creative engine across agencies and internal teams, ensuring ideas move efficiently from research and briefing through production, QA, testing, and iteration.<br><br>The role combines creative leadership, agency management, performance marketing, and data-driven decision-making.<br><br>You’ll collaborate closely with strategists, editors, designers, and art direction to consistently raise the quality and effectiveness of paid social creative.<br><br>Performance data will guide your decisions, with metrics such as hook rate, hold rate, CTR, CPA, ROAS, CVR, and revenue informing what to improve and test next.<br><br>You’ll also build scalable systems, workflows, and reporting practices that turn creative learnings into repeatable processes.<br><br>This is an ideal opportunity for an experienced performance creative professional who wants meaningful ownership over both creative output and business growth.<br><br>Accountabilities<br><br>Own the end-to-end creative production process across multiple external creative agencies and an internal team, managing priorities, quality, delivery, reviews, and performance. Lead agency relationships, including running biweekly calls, setting expectations, reviewing output, and holding partners accountable for execution and results. Develop approximately 10 creative briefs per week using customer research, audience insights, competitive intelligence, and performance data. Oversee and quality-check scripts, static concepts, UGC ideas, hooks, video edits, landing-page concepts, and supporting research. Provide clear, actionable creative feedback to strategists, editors, designers, creators, copywriters, and agency partners. Manage creative workflows and production tracking through Notion or comparable project-management systems. Research winning advertisements, customer reviews, competitors, audience pain points, offers, hooks, and emerging creative patterns to inform new concepts. Analyze creative performance and identify which concepts, formats, messages, and executions are working and which opportunities should be tested next. Translate weekly performance insights into clear team updates, actionable recommendations, and repeatable creative systems. Collaborate across creative and performance functions to continuously improve production efficiency, creative quality, and campaign results. <br><br>Requirements<br><br>4+ years of experience in performance creative, creative production, agency management, or a closely related field. Proven experience managing creative agencies, vendors, creators, editors, designers, copywriters, or other creative partners. Strong experience briefing and developing paid social creative, particularly for Meta and Tik Tok. Strong understanding of DTC/e Commerce, UGC, performance creative, and direct-response marketing principles. Demonstrated ability to connect creative decisions and production output to performance metrics and broader business outcomes. Comfortable managing creative workflows using Notion or similar project and collaboration tools. Excellent written communication skills, particularly for asynchronous collaboration, briefing, feedback, and reporting. Highly organized, proactive, detail-oriented, and comfortable taking ownership of outcomes in a fast-moving environment. Strong analytical and research skills, with the ability to turn customer insights and performance data into actionable creative recommendations. Preferred: Experience in health, wellness, supplements, fitness, or consumer health. Preferred: Experience managing multiple brands or agency/vendor relationships simultaneously. Preferred: Experience sourcing, evaluating, and managing agencies or freelance creative talent. Preferred: Experience producing creative performance reports or internal learning updates. Preferred: Familiarity with ad libraries, customer-review research, Reddit, Amazon reviews, Tik Tok research, and competitor analysis. <br><br>Benefits<br><br>$8,000–$10,000 USD per month in compensation. Performance bonus opportunity of up to $3,000 USD. Fully remote working environment. US-time-zone overlap preferred, enabling collaboration with distributed teams. High-ownership position with direct influence over creative performance and customer acquisition. Opportunity to lead creative production across multiple agency partners and an internal team. Exposure to DTC, e Commerce, UGC, paid social, and direct-response creative at scale. Opportunity to build repeatable systems for creative production, agency management, testing, and performance reporting. Close collaboration with Creative Strategists, Editors, Designers, and Art Directors. Opportunity to contribute directly to the growth of a high-performing consumer brand. <br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

"You've spent ten years making a subject land for the students in front of you. This is the job where that judgement shapes what thousands of students are taught every day — and you still teach, because we think you stop being any good at this the moment you leave the classroom."<br>About Noon<br>Radically Changing the Way People Learn!<br>Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.<br>Hear it directly from our CEO and co-founder: this Learn more about us: here<br>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. <br>About The Role Noon runs hybrid classrooms across Saudi Arabia: a remote star teacher leads the session, students sit together in a physical classroom, and an in-room facilitator keeps the room working. It's a genuinely different way to teach, and it only works if someone with real classroom authority is shaping what gets taught and how it lands. That's this role. We're looking for a Head Teacher for the National track sciences — someone with a decade or more of actual teaching behind them, who has coached other teachers, and who wants their judgement to reach thousands of students a day instead of thirty. This is an academic role, not a management one. You won't run a department's admin or manage headcount. You'll decide what the curriculum should emphasize, hold the quality bar on how it's built, coach the teachers delivering it, and stay in the classroom yourself often enough to know whether any of it is actually working.<br>How The Role Splits Area Share - What It Means Day To Day <br>Curriculum & term planning50%Working with the design team to decide the curriculum itself — which topics to cover, what needs more weight and what needs less, and how the term and year plan fits together. You review the final lesson once it's built in the system. You don't build it yourself; that's the Design Lead's job.<br>Coaching delivery teachers30%Coaching the teachers who actually present sessions to students — how to deliver the content, hold a hybrid room, and keep students engaged through a screen. Observation, feedback, and follow-up that changes practice.<br>Delivering lessons20%Teaching sessions yourself. Not as a regular teacher on the roster — it's to stay close to the content, see how it lands in practice, and hear directly from students.<br>What You'll Own The academic quality of science curriculum across Middle School and High School on the National track — topic sequencing, weighting, depth, and alignment to what students are actually assessed on. Term and year plans, built with the Design Leads and signed off by you before they go into production. Final review of built lessons before they reach students — you're the last academic gate. Coaching and development of the delivery teaching bench for your subjects, in partnership with Learning Excellence's observation and evaluation cycle. Reading the assessment signal — Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain — and translating it into what changes next term. Being the academic voice in cross-functional conversations with Design, Learning Excellence, Product and Data.<br>What We're Looking For Must have Minimum 10 years of actual classroom teaching experience, with genuine depth across both middle school and high school.3–5 years managing or coaching other teachers — as a head of department, subject lead, mentor, or in a formal coaching role. Familiarity with Saudi national assessments — Qudurat, Tahsili, and Nafes. Strong digital capability and real comfort teaching in a digital environment. This is a hybrid classroom, delivered through a platform — not an occasional Power Point. Fluent Arabic; professional English. Based in Riyadh. Saudi nationals with KSA teaching experience strongly preferred.<br>Nice to have A coaching certification or completion of a formal teacher training program International curriculum experience — not only the local curriculum Familiarity with international assessment frameworks — PISA, TIMSS, PIRLS — and what they imply for how you teach, not just what they are. Experience using AI in teaching or curriculum work. Experience with hybrid, blended, or remote instruction<br>Why this role Reach. A great teacher changes thirty students a year. Here, your curriculum judgement reaches thousands of students a day, across every school Noon operates in. Real academic authority. You're the gate on what ships. Not an advisor to a decision someone else makes. A different model, being built now. Hybrid teaching in Saudi is genuinely new, and the pedagogy for it is being figured out by the people doing it — including you. Evidence, not opinion. Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain data mean you can actually see whether your calls worked.<br>Noon Academy is the #1 EdTech in MENAP, on a mission to radically change the way students learn. Founded in Riyadh in 2013, we've taught over 20 million students across five countries — and today we run Noon Tracks, hybrid micro-schools where a master teacher goes live across up to 20 classrooms at once, amplified by AI and peer-to-peer learning. Never study alone.

<p>JOB SUMMARY Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p>CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</p><p>CORE WORK ACTIVITIES</p><p>Managing Sales Activities</p><p>Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.</p><p>Building Successful Relationships</p><p>Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Leadership</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><br><br><p><span>As the Market Access Manager, you will be responsible for developing and executing market access strategies to ensure timely, sustainable patient access to our company's in‑line and pipeline pharmaceutical and vaccine portfolio. The role ensures optimal pricing, reimbursement, and formulary positioning by translating scientific, clinical, health economic, and real‑world evidence into compelling value propositions for payers and healthcare decision‑makers.</span></p><br><br><br><p><span>You will partner closely with Medical, HEOR, Regulatory, Policy, Marketing, and Regional/Global Market Access teams, and plays a critical role in new product launches, lifecycle management, and policy shaping, in alignment with our company's mission to save and improve lives.</span></p><br><br><br><p><span><b>Key Responsibilities</b></span></p><br><br><br><p><span><b>Market Access Strategy &amp; Execution</b></span></p><br><br><ul><li><span>Develop and implement market access strategies for both in‑line products and new launches to achieve favorable pricing, reimbursement, and formulary inclusion.&nbsp;</span></li><li><span>Define evidence‑based access pathways, pricing frameworks, and execution plans aligned with payer expectations and patient value.&nbsp;</span></li><li><span>Support new product planning (NPP) activities up to 24 months pre‑launch, including competitive landscape analysis, access risk assessment, and early stakeholder engagement.&nbsp;</span></li></ul><br><p><span><b>Pricing, Reimbursement &amp; Dossier Management</b></span></p><br><br><ul><li><span>Lead and independently execute pricing and reimbursement submissions, including preparation and coordination of value dossiers, BIA, HEOR components, and payer materials.</span></li><li><span>Conduct pricing analyses (e.g., international reference pricing, internal/external benchmarking, scenario modeling) to optimize commercial outcomes.</span></li><li><span>Contribute to tender strategies, contracting approaches, and access negotiations where applicable.</span></li><li><span>Monitor pricing regulations and reimbursement policies to ensure compliance and optimize market access opportunities.</span></li></ul><br><p><span><b>&nbsp;Insurance &amp; Private Payer Access</b></span></p><br><br><ul><li><span>Develop and execute engagement plans with private insurers, third-party administrators, and private provider networks to support coverage, reimbursement, and formulary access for priority products.</span></li><li><span>Assess private payer decision drivers, benefit design, prior authorization requirements, claims pathways, and employer-plan considerations to identify access barriers and opportunities.</span></li><li><span>Prepare payer-focused value materials, including budget impact narratives, utilization management considerations, and evidence summaries tailored to private insurance stakeholders.</span></li><li><span>Monitor evolving insurance regulations, private sector reimbursement dynamics, and national health insurance reforms to inform access strategies and risk mitigation plans.</span></li></ul><br><p><span><b>Health Economics &amp; Evidence Generation</b></span></p><br><br><ul><li><span>Partner with Medical Affairs and HEOR teams to identify and develop health economic and real‑world evidence aligned with access needs.&nbsp;</span></li><li><span>Support local adaptation of economic models, validation of assumptions, incorporation of local data, and development of manuscripts or publications.&nbsp;</span></li><li><span>Translate complex data into clear, payer‑focused value messages that demonstrate innovation, outcomes, and system value.</span></li><li><span>Contribute to scientific communications and evidence-generation initiatives supporting market access objectives.</span></li></ul><br><p><span><b>Stakeholder &amp; Policy Engagement</b></span></p><br><br><ul><li><span>Conduct stakeholder mapping and develop engagement strategies with payers, HTA bodies, policy makers, hospitals, and key healthcare institutions.&nbsp;</span></li><li><span>Collaborate with Policy / External Affairs to help shape a conducive pricing and reimbursement environment, leveraging scientific evidence, real‑world data, and international best practices.&nbsp;</span></li><li><span>Build and maintain trusted, compliant relationships with internal and external stakeholders to support sustainable access.&nbsp;</span></li></ul><br><p><span><b>Cross‑Functional Leadership &amp; Governance</b></span></p><br><br><ul><li><span>Work cross‑functionally with Marketing, Medical, Regulatory, Finance, and Regional/Global Market Access teams to ensure alignment on access deliverables and value messaging.&nbsp;</span></li><li><span>Lead or contribute to cross‑functional launch teams and governance forums, ensuring access readiness and execution excellence.</span></li><li><span>Track market access KPIs and continuously improve pricing, access, and reimbursement performance.</span></li><li><span>Drive projects with strong planning, stakeholder management, and execution discipline.</span></li></ul><br><p><span><b><u>Required Qualifications</u></b></span></p><br><br><br><p><span><b>Education</b></span></p><br><br><ul><li><span>Bachelor’s degree in Pharmacy, Life Sciences, Health Economics, Public Health, Medicine, or a related field (Master’s degree preferred).</span></li></ul><br><p><span><b>Experience</b></span></p><br><br><ul><li><span>2 - 3 years of experience in Market Access, HEOR, Pricing &amp; Reimbursement, or broader pharmaceutical industry experience with access exposure.</span></li><li><span>Demonstrated experience supporting pricing/reimbursement submissions and product launches is strongly preferred.&nbsp;</span></li></ul><br><p><span><b>Knowledge &amp; Skills</b></span></p><br><br><ul><li><span>Strong understanding of local healthcare systems, pricing &amp; reimbursement processes, and payer decision‑making.&nbsp;</span></li><li><span>Solid analytical skills, including ability to interpret health economic, clinical, and real‑world data.</span></li><li><span>Excellent stakeholder engagement, communication, and project management skills.&nbsp;</span></li><li><span>High learning agility, problem‑solving capability, and ability to work effectively in matrix environments.&nbsp;</span></li><li><span>Proficiency in Excel, data analysis, and presentation tools; strong written and spoken English.&nbsp;</span></li></ul><br><p><span><b>Behavioral &amp; Cultural Expectations</b></span></p><br><br><ul><li><span>Acts with integrity, patient focus, and scientific rigor</span></li><li><span>Demonstrates strong collaboration in a highly matrixed, cross‑functional organization</span></li><li><span>Embraces diversity, inclusion, and our company's values</span></li><li><span>Operates with compliance and ethical decision‑making at all times</span></li></ul><br><br><p><b>Required Skills: </b></p><br><br>Adaptability, Cost Effectiveness Analysis, Data Analysis, Healthcare Reimbursement, Health Economics, Market Access, Pricing Processes, Project Management, Public Health, Stakeholder Engagement, Stakeholder Relationship Management, Strategic Planning, Strategic Thinking<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully&nbsp;</b><br>Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>07/31/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u>&nbsp;the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><br><br><p><b>This position will be based in Riyadh.</b></p><br><br><br><p>Reporting to the Managing Director for Saudi Arabia, the Vaccines Business Unit Director will lead the strategic and operational oversight of our company’s Vaccines portfolio in Saudi Arabia. The role carries full business and P&amp;L accountability and is responsible for accelerating growth across public and private vaccine markets, driving inclusion and access strategies, advancing vaccination policies, and ensuring successful launch and lifecycle management of our company’s vaccines portfolio.</p><br><br><br><p>The position requires strong collaboration with regional and global stakeholders, health authorities, and strategic partners to shape the vaccination landscape in alignment with Saudi Vision 2030 priorities and public health objectives. You will serve as a member of the Saudi Leadership Team and champion our company’s values, culture, and Ways of Working.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Business Strategy and Execution</b></p><br><br><ul><li>Develop and execute the Vaccines business strategy to achieve sustainable growth and annual financial commitments.</li><li>Maintain full accountability for the Vaccines P&amp;L including revenue growth, profitability, market share, and forecasting.</li><li>Drive successful execution across public and private market segments, maximizing performance of both pediatric and adult vaccine portfolios.</li><li>Lead portfolio strategy across existing and future vaccine assets, including launch readiness and lifecycle management.</li><li>Identify and pursue innovative opportunities to increase vaccine uptake through customer-centric and patient-focused approaches.</li><li>Partner closely with Market Access, Policy, Medical Affairs, Commercial Operations, and Strategic Accounts teams to enhance access and utilization of vaccines.</li><li>Lead inclusion, tender, procurement, and implementation strategies within national immunization programs and public-sector opportunities.</li><li>Monitor healthcare trends, competitive dynamics, and regulatory developments to shape future business opportunities.</li><li>Design and implement long-term strategic plans aligned with our company's growth ambitions and Saudi Vision 2030 healthcare priorities.</li></ul><br><p><b>Team Leadership</b></p><br><br><ul><li>Serve as a member of the Saudi Arabia Leadership Team and role model our company's Ways of Working and leadership principles.</li><li>Lead, engage, and inspire the Vaccines organization including sales, marketing, VIM, and cross-functional teams.</li><li>Establish a clear vision and strategic direction for the Vaccines business.</li><li>Foster high levels of accountability, collaboration, innovation, and execution excellence.</li><li>Influence internal and external stakeholders beyond direct reporting relationships to achieve business objectives.</li></ul><br><p><b>Talent Management and Development</b></p><br><br><ul><li>Attract, retain, and develop diverse and high-performing talent.</li><li>Build a strong succession pipeline and leadership bench for critical roles.</li><li>Coach and develop team members through meaningful learning opportunities, stretch assignments, and career development plans.</li><li>Create a psychologically safe, inclusive, and high-performance culture.</li><li>Effectively manage performance by recognizing excellence and addressing underperformance where needed.</li></ul><br><p><b>External Affairs and Stakeholder Engagement</b></p><br><br><ul><li>Build strategic partnerships with key healthcare stakeholders.</li><li>Represent our company with governmental and healthcare stakeholders to advance vaccination priorities and public health outcomes.</li><li>Establish our company as a trusted partner in disease prevention and vaccine innovation.</li><li>Collaborate with regional and global teams to bring best practices and strategic insights into the Saudi market.</li></ul><br><p><b>Qualifications and Experience</b></p><br><br><br><p><b>Education</b></p><br><br><ul><li>Bachelor’s degree in pharmacy required.</li><li>Advanced Degree in Life Sciences, Pharmacy, Medicine, Public Health, or related discipline preferred.</li><li>MBA or equivalent business qualification preferred.</li></ul><br><p><b>Experience</b></p><br><br><ul><li>Significant leadership experience within the pharmaceutical, vaccines, biotechnology, or healthcare industry.</li><li>Proven experience leading a commercial business unit with P&amp;L accountability.</li><li>Deep understanding of the Saudi healthcare ecosystem, including MOH, NUPCO, HHC, health clusters, and Vision 2030 initiatives.</li><li>Strong experience in vaccines, infectious diseases, public health programs, preventive healthcare, or related therapeutic areas.</li><li>Demonstrated success in launch excellence, market expansion, and lifecycle management.</li><li>Strong experience in market access, pricing, reimbursement, tender management, and public sector engagement.</li><li>Fluency in English and Arabic (written and spoken).</li></ul><br><p><b>Critical Experience</b></p><br><br><ul><li>Leadership of a business unit with responsibility for revenue growth, profitability, and resource management.</li><li>Successful delivery of commercial and organizational transformation initiatives.</li><li>Experience managing public and private healthcare markets.</li><li>Strong understanding of national immunization programs, vaccination policies, and public health priorities.</li><li>Experience influencing healthcare policy and engaging with health authorities.</li><li>Proven success leading multifunctional teams within a matrix organization.</li><li>Extensive experience in marketing, sales, and people leadership.</li><li>Strong stakeholder management and executive communication skills.</li></ul><br><p><b>Technical Competencies</b></p><br><br><ul><li>Strategic Thinking and Business Planning</li><li>Commercial Excellence</li><li>Strong Financial and P&amp;L Acumen</li><li>Vaccines Market and Public Health Expertise</li><li>Change Management</li><li>Cross-Functional Leadership</li></ul><br><p><b>Behavioral Competencies</b></p><br><br><p><b>The successful candidate will demonstrate:</b></p><br><br><ul><li>High Ethics and Integrity consistent with our company's values.</li><li>Strong executive presence and leadership impact.</li><li>Courageous and inclusive leadership.</li><li>Excellent communication and influencing skills.</li><li>Customer and patient focus.</li><li>Agility and resilience in a rapidly evolving environment.</li><li>Strong collaboration and teamwork.</li><li>Ability to inspire and motivate large and diverse teams.</li><li>Strong judgment and decision-making capabilities.</li><li>Commitment to diversity, equity, inclusion, and psychological safety.</li></ul><br><br><br><p><b>Required Skills: </b></p><br><br>Collaboration, Cross-Functional Teamwork, Execution Excellence, Innovation, Leadership, People Leadership, Relationship Building, Results-Oriented, Strategic Planning, Strategic Thinking, Talent Development<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully&nbsp;</b><br>Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Hybrid<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>07/16/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u>&nbsp;the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UI/UX Director based in Saudi Arabia.<br><br>This is an executive-level, hands-on design leadership role focused on elevating UI/UX quality across sophisticated web and e-commerce experiences. You will lead a multidisciplinary team while serving as the bridge between creative vision, user experience, and front-end technical execution. The role combines design systems, accessibility, responsive and mobile-first thinking, data-informed decision-making, and emerging AI capabilities. You will also play a visible role in client strategy, executive conversations, proposals, and new business pitches. Strong operational ownership is essential, including capacity planning, estimation, forecasting, and budget management. You’ll work with major brands and experienced specialists across strategy, design, technology, data, and e-commerce in a flexible remote environment.<br><br>Accountabilities<br><br>Set creative and technical direction for UI/UX initiatives, balancing exceptional visual design with usability, performance, responsive behavior, accessibility, and technical feasibility. Lead a mobile-first design approach across websites, applications, and omnichannel experiences, ensuring consistent customer experiences across touchpoints. Oversee scalable design systems, component libraries, Figma Variables, design tokens, and front-end handoffs across multiple projects and clients. Provide design leadership for complex e-commerce initiatives involving platforms such as Shopify and Adobe Commerce, as well as technologies and frameworks such as React.js, HTML, CSS, and Java Script. Establish and maintain high standards for visual consistency, micro-interactions, motion, craftsmanship, and WCAG accessibility compliance. Use data and customer insights to inform design strategy, identify meaningful opportunities, and strengthen the business impact of UX and UI decisions. Evaluate and integrate emerging AI tools and technologies to accelerate prototyping, streamline workflows, and improve team efficiency without compromising quality. Manage, mentor, and develop UX and UI designers while fostering a culture of learning, autonomy, collaboration, and high-quality execution. Own resource allocation, project estimation, capacity planning, workload balancing, forecasting, and delivery coordination to meet deadlines and maintain quality. Partner with project management to monitor creative budgets, improve processes, and remove operational bottlenecks. Lead strategic client discussions, executive presentations, proposals, and new business pitches, communicating creative concepts, technical considerations, and the commercial value of design. Translate client business objectives into compelling digital strategies and guide senior stakeholders through feedback, iteration, and design decisions. Advocate for human-centered design, user research, accessibility, and strategic UX/UI as drivers of measurable business outcomes.<br><br>Requirements<br><br>10+ years of experience in digital design, preferably within an agency environment, including significant experience in creative leadership or an executive-level design role. Expert-level UI design capabilities combined with practical front-end development experience and strong knowledge of HTML, CSS, Java Script, and modern frameworks such as React.js. Advanced proficiency in Figma, including prototyping, Variables, Auto Layout, design systems, and component-based workflows, along with strong Adobe Creative Suite skills. Solid understanding of e-commerce ecosystems and platforms such as Shopify and Adobe Commerce, including their technical capabilities and implications for design. Deep knowledge of UX principles, user research, information architecture, responsive design, mobile-first experiences, and WCAG accessibility standards. Strong understanding of data and the ability to interpret complex datasets, extract actionable insights, and incorporate them into design strategy. Demonstrated operational and financial acumen, including experience with capacity planning, workload forecasting, effort estimation, resource allocation, and project budgets. Exceptional storytelling, presentation, communication, and negotiation skills, with the ability to simplify complex challenges into persuasive client-facing strategies. Proven ability to build trusted relationships with senior clients and internal stakeholders while confidently leading strategic conversations and feedback processes. Strong leadership and mentoring capabilities, with the ability to develop multidisciplinary teams and influence outcomes across functions. A forward-looking mindset and willingness to experiment with AI-powered tools, emerging technologies, and rapid-prototyping approaches. Strong strategic judgment, attention to detail, and the ability to balance ambitious creative thinking with commercial, technical, and operational realities.<br><br>Benefits<br><br>Fully remote work environment with flexibility in how and where you work. Opportunity to contribute to a growing organization and influence its design vision, processes, and evolution. Work on high-impact digital and e-commerce projects for recognized North American brands. Collaboration with leading technology partners and experienced professionals across strategy, design, technology, data, and e-commerce. Access to a broad multidisciplinary network of 100+ skilled experts. Opportunities to develop your expertise through training and professional certifications. Flexible work practices designed to support a healthy work-life balance. Disconnect-from-work policy, vacation time, and personal days. Group health insurance, partially funded by the employer, for you and your family. Opportunity to shape innovative design practices through AI, emerging technologies, and modern digital experiences.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an innovative and detail-oriented Design Manager to join our dynamic team in Riyadh, Saudi Arabia. In this pivotal role, you will lead our design function, driving creative excellence while ensuring strategic alignment with organizational goals. As Design Manager, you will oversee design operations, mentor talented team members, and collaborate across departments to deliver exceptional design solutions that exceed customer expectations. This is an exciting opportunity to shape our design vision and establish best practices that elevate our brand presence in the market.</p><br><ul><li>Develop, evaluate, and implement comprehensive design strategies, plans, and criteria for a variety of projects and initiatives</li><li>Assess the feasibility, soundness, and innovation potential of proposed design concepts and solutions</li><li>Lead, mentor, and support a team of designers, fostering a collaborative and inclusive work environment that encourages creative thinking</li><li>Oversee specialized design functions, including large-scale design projects, brand development, and design system implementations</li><li>Monitor and ensure compliance with design standards, quality benchmarks, and relevant regulations</li><li>Serve as a technical advisor and consultant on design-related matters, providing expert guidance to stakeholders and leadership</li><li>Evaluate design operations, activities, and team performance, identifying opportunities for improvement and optimization</li><li>Prepare detailed reports on design initiatives, project outcomes, and operational metrics, with actionable recommendations for enhancement</li><li>Manage design budgets and resources efficiently while maintaining the highest quality standards</li><li>Collaborate with cross-functional teams including product, marketing, and engineering to align design solutions with business objectives</li><li>Advise leadership and various stakeholders on design-related strategic matters and emerging industry trends</li><li>Customize design approaches to meet diverse customer needs while maintaining brand consistency and organizational vision</li></ul><br>Qualifications<br><p>**Required Skills &amp; Experience:**</p><br><ul><li>15 years of professional design experience, with at least 8 years in a leadership or management capacity</li><li>Proven expertise in design management, team leadership, and project oversight</li><li>Advanced proficiency in design software and tools (Adobe Creative Suite, Figma, Sketch, or equivalent)</li><li>Strong analytical and problem-solving skills with the ability to assess design feasibility and impact</li><li>Excellent communication and presentation skills, with the ability to articulate design concepts to diverse audiences</li><li>Demonstrated experience in developing design strategies and establishing design standards</li><li>Project management capabilities with experience managing multiple concurrent initiatives</li><li>Proficiency in budget management and resource allocation</li><li>Strong interpersonal skills with the ability to collaborate effectively across departments</li><li>Experience in stakeholder management and advising senior leadership</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Bachelor's degree in Design, Fine Arts, Graphic Design, or related field</li><li>Experience with design thinking methodologies and user-centered design principles</li><li>Knowledge of design compliance, accessibility standards, and quality assurance processes</li><li>Experience working in a fast-paced, innovative organizational environment</li><li>Familiarity with design tools and platforms relevant to digital and print media</li><li>Experience mentoring and developing junior designers</li><li>Understanding of market trends and competitive design landscape analysis</li></ul><p>**Essential Attributes:**</p><br><ul><li>Visionary mindset with the ability to inspire and motivate teams toward excellence</li><li>Detail-oriented approach combined with strategic thinking capabilities</li><li>Resilient and decisive decision-making skills under pressure</li><li>Organized and efficient work style with strong time management abilities</li><li>Empathetic and supportive leadership approach that values team input and diversity</li><li>Transparent communication style with commitment to inclusive collaboration</li><li>Flexible and adaptable approach to evolving project requirements and organizational needs</li><li>Goal-oriented focus on delivering measurable results and continuous improvement</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an innovative and detail-oriented Design Manager to join our dynamic team in Riyadh, Saudi Arabia. In this pivotal role, you will lead our design function, driving creative excellence while ensuring strategic alignment with organizational goals. As Design Manager, you will oversee design operations, mentor talented team members, and collaborate across departments to deliver exceptional design solutions that exceed customer expectations. This is an exciting opportunity to shape our design vision and establish best practices that elevate our brand presence in the market.</p><br><ul><li>Develop, evaluate, and implement comprehensive design strategies, plans, and criteria for a variety of projects and initiatives</li><li>Assess the feasibility, soundness, and innovation potential of proposed design concepts and solutions</li><li>Lead, mentor, and support a team of designers, fostering a collaborative and inclusive work environment that encourages creative thinking</li><li>Oversee specialized design functions, including large-scale design projects, brand development, and design system implementations</li><li>Monitor and ensure compliance with design standards, quality benchmarks, and relevant regulations</li><li>Serve as a technical advisor and consultant on design-related matters, providing expert guidance to stakeholders and leadership</li><li>Evaluate design operations, activities, and team performance, identifying opportunities for improvement and optimization</li><li>Prepare detailed reports on design initiatives, project outcomes, and operational metrics, with actionable recommendations for enhancement</li><li>Manage design budgets and resources efficiently while maintaining the highest quality standards</li><li>Collaborate with cross-functional teams including product, marketing, and engineering to align design solutions with business objectives</li><li>Advise leadership and various stakeholders on design-related strategic matters and emerging industry trends</li><li>Customize design approaches to meet diverse customer needs while maintaining brand consistency and organizational vision</li></ul><br>Qualifications<br><p>**Required Skills &amp; Experience:**</p><br><ul><li>15 years of professional design experience, with at least 8 years in a leadership or management capacity</li><li>Proven expertise in design management, team leadership, and project oversight</li><li>Advanced proficiency in design software and tools (Adobe Creative Suite, Figma, Sketch, or equivalent)</li><li>Strong analytical and problem-solving skills with the ability to assess design feasibility and impact</li><li>Excellent communication and presentation skills, with the ability to articulate design concepts to diverse audiences</li><li>Demonstrated experience in developing design strategies and establishing design standards</li><li>Project management capabilities with experience managing multiple concurrent initiatives</li><li>Proficiency in budget management and resource allocation</li><li>Strong interpersonal skills with the ability to collaborate effectively across departments</li><li>Experience in stakeholder management and advising senior leadership</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Bachelor's degree in Design, Fine Arts, Graphic Design, or related field</li><li>Experience with design thinking methodologies and user-centered design principles</li><li>Knowledge of design compliance, accessibility standards, and quality assurance processes</li><li>Experience working in a fast-paced, innovative organizational environment</li><li>Familiarity with design tools and platforms relevant to digital and print media</li><li>Experience mentoring and developing junior designers</li><li>Understanding of market trends and competitive design landscape analysis</li></ul><p>**Essential Attributes:**</p><br><ul><li>Visionary mindset with the ability to inspire and motivate teams toward excellence</li><li>Detail-oriented approach combined with strategic thinking capabilities</li><li>Resilient and decisive decision-making skills under pressure</li><li>Organized and efficient work style with strong time management abilities</li><li>Empathetic and supportive leadership approach that values team input and diversity</li><li>Transparent communication style with commitment to inclusive collaboration</li><li>Flexible and adaptable approach to evolving project requirements and organizational needs</li><li>Goal-oriented focus on delivering measurable results and continuous improvement</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Requisition ID:<b>29311</b>&nbsp;&nbsp;</b></p><br> <p><b>Job Country:&nbsp; &nbsp;&nbsp;<b>Saudi Arabia (SA)</b>&nbsp;</b></p><br> <p><b>Job City:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<b>Riyadh</b>&nbsp;&nbsp;</b></p><br> <p><span><b><span><span>&nbsp;Group Overview: </span></span></b></span></p><br> <p><span><span><span><span>&nbsp; Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &amp; development centers and a host of facilities in the Middle East and other countries. </span></span></span></span></p><br> <p><span><span><u><span>alfanar Building Systems</span></u></span></span></p><br> <p><span><span><span><span>&nbsp; &nbsp;alfanar Construction is classified as a Grade I contractor by the Contractors Classification Committee of the Government of Saudi Arabia.</span></span></span></span></p><br> <p><span><span><span><span>&nbsp; alfanar Building Systems manufactures and markets a variety of building construction products and systems. .</span></span></span></span></p><br> <p><span><span><b><u><span><span>The core manufacturing activities of the industries operating under alfanar Building Systems are:</span></span></u></b></span></span></p><br> <p><span><span><span><span>&nbsp; &nbsp;• Ceramic wall and floor tiles</span></span></span></span></p><br> <p><span><span><span><span>&nbsp; &nbsp;• Façade cladding, glazing systems and architectural aluminum products</span></span></span></span></p><br> <p><span><span><span><span>&nbsp; &nbsp;• Precast concrete products and architectural elements</span></span></span></span></p><br> <p><span><span><span><span>&nbsp; &nbsp;• Office &amp; home furniture and interior décor products</span></span></span></span></p><br> Job Purpose <br><p>Lead and manage the Accounts Receivable function to ensure accurate invoicing, effective credit control, timely collection of receivables, proper management of customer accounts, and reliable financial reporting. Oversee promotions, commissions, customer bonuses, system improvements, and process automation while ensuring compliance with company policies, supporting commercial operations, and improving the efficiency of the Order-to-Cash process.</p><br><br><br>Key Accountability Areas <br><p>Accounts Receivable Management</p><br> <ul> <li>Lead the end-to-end Accounts Receivable process.</li> <li>Oversee month-end and year-end Accounts Receivable closing activities.</li> <li>Monitor customer balances, outstanding receivables, overdue amounts, and account status.</li> <li>Prepare annual and biannual Accounts Receivable balance sheet reports.</li> <li>Prepare annual budget reports and related financial studies.</li> <li>Conduct studies related to credit management and associated matters.</li> <li>Approve customer return requests and refund payments in accordance with the company’s return policy.</li> </ul> <p>Credit Control</p><br> <ul> <li>Oversee the recording of sales invoices and resolve related issues.</li> <li>Manage collection activities, including collection vouchers, post-dated cheques, and payment allocations.</li> <li>Review and approve the creation of cash and credit customer accounts in line with company policies and procedures.</li> <li>Review, analyze, and approve customer credit note requests.</li> <li>Manage customer credit terms in accordance with the company’s Credit Policy.</li> <li>Audit handover requests and supporting documents to ensure compliance and timely completion.</li> </ul> <p>Promotions, Compensation &amp; Bonuses</p><br> <ul> <li>Review new promotions and compensation schemes and ensure accurate system application.</li> <li>Manage accrued customer and sales team promotions.</li> <li>Prepare sales promotion analysis reports.</li> <li>Participate in the development of sales commission systems.</li> <li>Manage sales commission calculations and payments.</li> <li>Maintain customer bonus entitlement calculations and process related payments or credit notes on time.</li> <li>Prepare reports related to promotions, sales commissions, and customer bonuses.</li> </ul> <p>Team Leadership</p><br> <ul> <li>Lead, coach, and develop the Accounts Receivable team.</li> <li>Set individual KPIs and performance objectives.</li> <li>Conduct performance reviews.</li> <li>Develop individual and departmental succession plans.</li> <li>Identify training and development needs.</li> </ul> <p>Automation, Digitalization &amp; Process Excellence</p><br> <ul> <li>Lead the digital transformation of Accounts Receivable processes.</li> <li>Identify automation opportunities across invoicing, collections, cash application, reconciliations, reporting, and customer communications.</li> <li>Implement workflow automation and ERP optimization initiatives.</li> <li>Collaborate with IT and Finance Transformation teams on digital finance solutions.</li> <li>Develop dashboards using business intelligence tools such as Power BI and SAP Analytics Cloud.</li> <li>Reduce manual activities through system enhancements and process standardization.</li> <li>Improve ERP utilization and integration across Order-to-Cash processes.</li> <li>Monitor automation benefits through measurable KPIs.</li> </ul> <p>Business Partnership</p><br> <ul> <li>Collaborate with Sales, Commercial, Treasury, Legal, and Operations teams.</li> <li>Support the review of sales contracts.</li> <li>Participate in commercial negotiations involving customer credit exposure.</li> <li>Support the sales team in responding to customer inquiries and resolving customer-related issues when required.</li> </ul> <p>Reporting</p><br> <ul> <li>Prepare periodic Accounts Receivable reports and ad hoc reports requested by management.</li> <li>Prepare credit control statistical and exception reports.</li> <li>Prepare overdue reports by branch.</li> <li>Prepare aging reports by business unit, salesperson, branch, and other required dimensions.</li> <li>Prepare commission reports by salesperson, business unit, and branch.</li> <li>Prepare promotion-related reports.</li> </ul> <br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li> <li>Ability to recognize low performers and guide them to improve or release them.</li> <li>Ability to treat subordinates equally without any discrimination.</li> <li>Assessment criteria of subordinates is performance that leads to planned results.</li> <li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li> </ul> <p>Responsibility:</p><br> <ul> <li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li> <li>Able to anticipate problems and make the necessary proactive steps to prevent them</li> <li>Ability to take necessary and proper timely decisions.</li> </ul> <p>Delivery:</p><br> <ul> <li>Deliver the required results in timely manner with required quality and cost.</li> <li>Making a Tangible Difference:</li> <li>Must make a tangible difference to his area of operation. and exceed business expectations.</li> </ul> <p>Business Planning and Performance:</p><br> <ul> <li>Able to transform the corporate goals into business plans.</li> <li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li> <li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li> <li>Provide periodic work progress reports.</li> <li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li> </ul> <p>Organizational Development:</p><br> <ul> <li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li> <li>Ensure availability of job descriptions for all job roles and deployment.</li> </ul> <p>Business Process Improvements:</p><br> <ul> <li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> <li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li> <li>Promote the automated systems and using them fully, to spread its culture.</li> </ul> <p>Quality:</p><br> <ul> <li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li> </ul> <p>Adaptation:</p><br> <ul> <li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li> </ul> <p>Health, Safety and Environment:</p><br> <ul> <li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li> </ul> <br><br>Academic Qualification <br>Bachelor Degree in Accounting and Finance or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Accounting Best Practices<br>Accounting Methods<br>Accounting Principles<br>Accounting Rules/Guidelines<br>Accounting Systems<br>Accounting Theory/Concepts<br>Financial Reporting<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job title: Public Affairs Lead General Medicines Location: Riyadh, Saudi Arabia Work Style: Hybrid | Moderate travel About the job As Public Affairs Lead General Medicines within our General Medicines team, you'll play a pivotal role in shaping the national environment for Type 1 Diabetes (T1D) through meaningful patient advocacy, ecosystem partnerships, and public-affairs activation focusing on early screening, timely diagnosis, health literacy, and support for families and caregivers navigating T1D. Ready to get started? Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you'll help drive meaningful outcomes in diabetes, transplant, and immunology with the scale and urgency patients deserve, strengthening Sanofi's reputation as a trusted partner in advancing equitable access and optimized patient pathways. Main responsibilities: Build strong, trust-based relationships with T1D patient associations, parent and caregiver groups, and juvenile diabetes foundations to advance patient advocacy and support initiatives. Co-design programs that raise awareness on early symptoms, screening options, and autoantibody testing pathways, leading national and community initiatives that promote T1D early detection. Support patient insights collection to map unmet needs around diagnosis delays, psychological burden, school integration, and daily disease management challenges. Work with health authorities, pediatric associations, and endocrinology societies to promote policy recognition of T1D screening as a public-health priority. Monitor national policies related to diabetes screening, chronic-disease management, and youth health programs, recommending strategies to shape a favorable environment for early detection and long-term care. Establish cross-sector collaborations with pediatric hospitals, school-health programs, public-health foundations, digital-health partners, and research consortia. Lead joint initiatives with NGOs and scientific societies to drive T1D health literacy, symptom recognition, and timely referral pathways. Ensure patient insights and early-detection perspectives inform General Medicines strategic planning, public-affairs priorities, and corporate reputation efforts while maintaining compliance with Sanofi patient-engagement and ethical-governance standards. About you 5 7 years of experience in Public Affairs, Patient Advocacy, or chronic diseases NGO environments, ideally with exposure to Type 1 Diabetes, endocrinology, pediatric health, or autoimmune conditions. Strong understanding of the Type 1 Diabetes pathway including screening, autoantibody testing, diagnosis, psychological burden, school integration, and chronic management. Experience managing partnerships with health authorities, scientific societies, and community-health organizations in a healthcare or advocacy context. Fluency in English and Arabic is required for effective stakeholder engagement across diverse communities. Experienced level competencies in Patient Advocacy, Healthcare Policies, Launch Strategy, Foster Innovation, and Strategic Insights. Strong Partnership Development, Crisis Management, and Public Awareness Campaign capabilities. Excellent Business Acumen, Communication skills, and Stakeholder Relationship Management abilities. Bachelor's degree in Public Health, Communications, Public Policy, Life Sciences, or related field; advanced degree preferred. Passion for patient advocacy and demonstrated commitment to improving outcomes for patients with chronic conditions, particularly diabetes. Why choose us? Help shape the future of care for chronic and complex conditions like Type 1 diabetes and make a real impact at scale, with medicines that reach over 100 million people each year. Drive meaningful change in a streamlined, AI-powered organization that values smart, modern ways of working and patient-centered approaches. Lead impactful patient advocacy initiatives that directly improve early detection, diagnosis pathways, and support systems for T1D patients and families. Build your career with access to cross-functional collaboration, international mobility programs, and structured development opportunities across Sanofi's global General Medicines network. Enjoy a well-rounded rewards package that supports your success with top-tier healthcare, flexible working, and 14 weeks of gender-neutral parental leave. Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice. Pursue Progress. Discover Extraordinary. Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5 7 years of experience in Public Affairs, Patient Advocacy, or chronic diseases NGO environments, ideally with exposure to Type 1 Diabetes, endocrinology, pediatric health, or autoimmune conditions. Strong understanding of the Type 1 Diabetes pathway including screening, autoantibody testing, diagnosis, psychological burden, school integration, and chronic management. Experience managing partnerships with health authorities, scientific societies, and community-health organizations in a healthcare or advocacy context. Fluency in English and Arabic is required for effective stakeholder engagement across diverse communities. Experienced level competencies in Patient Advocacy, Healthcare Policies, Launch Strategy, Foster Innovation, and Strategic Insights. Strong Partnership Development, Crisis Management, and Public Awareness Campaign capabilities. Excellent Business Acumen, Communication skills, and Stakeholder Relationship Management abilities. Bachelor's degree in Public Health, Communications, Public Policy, Life Sciences, or related field; advanced degree preferred. Passion for patient advocacy and demonstrated commitment to improving outcomes for patients with chronic conditions, particularly diabetes.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><span>About Lucid</span></strong></span></p><br><p><strong><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&amp;nbsp;</span></strong></p><br><p><strong><span>We achieve this through deep vertical integration, with design, engineering, and production&amp;nbsp;happening in-house&amp;nbsp;across our global offices and&amp;nbsp;manufacturing&amp;nbsp;facilities.&amp;nbsp;Our&amp;nbsp;teams&amp;nbsp;come&amp;nbsp;from&amp;nbsp;industries&amp;nbsp;around the world, united by a shared commitment to excellence.&amp;nbsp;By refusing to settle, you&amp;nbsp;can&amp;nbsp;help&amp;nbsp;redefine&amp;nbsp;what’s&amp;nbsp;possible and&amp;nbsp;shape the future of mobility.</span></strong></p><br><br><p><strong>Position Overview</strong></p><br><p>The Service Logistics Operations Specialist - Spare Parts is responsible for managing and optimizing end‑to‑end service logistics operations that support OEM spare parts availability across the dealer and service network. The role ensures timely inbound and outbound parts flow, effective VOR management, reverse logistics compliance, and adherence to OEM service standards, with a strong focus on parts availability, vehicle uptime, and customer satisfaction.</p><br><p>&amp;nbsp;</p><br><br><p>&amp;nbsp;</p><br><p><strong>Key Responsibilities</strong></p><br><p>&amp;nbsp;</p><br><p><strong>Spare Parts Service Logistics Operations</strong></p><br><ul><li>Manage daily service logistics activities related to OEM spare parts distribution to dealers, body shops, and service centers.</li><li>Coordinate inbound shipments from OEM hubs, regional distribution centers, and local suppliers.</li><li>Ensure efficient outbound delivery of spare parts in line with defined service‑level targets and cut‑off times.</li></ul><p>&amp;nbsp;</p><br><p><strong>VOR &amp;amp; Critical Spare Parts Management</strong></p><br><ul><li>Coordinate Vehicle‑Off‑Road (VOR), emergency, and critical spare parts logistics to minimize repair lead time.</li><li>Monitor VOR orders, pipeline status, lead times, and delivery performance.</li><li>Escalate supply or transport issues impacting dealer service performance and implement corrective actions.</li></ul><p>&amp;nbsp;</p><br><p><strong>3PL &amp;amp; Transport Coordination</strong></p><br><ul><li>Work closely with 3PL warehouses and transportation providers managing spare parts storage and distribution.</li><li>Monitor 3PL performance against OEM SLAs, KPIs, and operational standards.</li><li>Ensure correct prioritization, picking, packing, and dispatch of spare parts, especially for urgent and VOR orders.</li></ul><p>&amp;nbsp;</p><br><p><strong>Reverse Logistics &amp;amp; Returns (Spare Parts)</strong></p><br><ul><li>Manage spare parts reverse logistics, including:<ul><li>Warranty part returns</li><li>Core returns</li><li>Campaign and recall returns</li><li>Defective and damage claims</li></ul></li><li>Ensure correct documentation, traceability, segregation, and return timelines as per OEM requirements.</li><li>Coordinate with Warranty, Quality, and Finance teams for proper disposition and credit processes.</li></ul><p>&amp;nbsp;</p><br><p><strong>OEM Compliance &amp;amp; Governance</strong></p><br><ul><li>Ensure spare parts logistics operations comply with OEM policies, SOPs, audit standards, and regulatory requirements.</li><li>Support OEM, internal, customs, and logistics audits.</li><li>Ensure adherence to HSE and transportation safety requirements.</li></ul><p>&amp;nbsp;</p><br><p><strong>Performance Monitoring &amp;amp; Reporting</strong></p><br><ul><li>Track and analyze spare parts logistics KPIs, including:<ul><li>On‑time delivery (OTD)</li><li>VOR fulfillment time</li><li>Transit lead time</li><li>Damage, shortage, and claim rates</li></ul></li><li>Prepare daily, weekly, and monthly operational reports for management and OEM stakeholders.</li><li>Identify operational gaps and improvement opportunities across the spare parts logistics network.</li></ul><p>&amp;nbsp;</p><br><p><strong>Continuous Improvement &amp;amp; Projects</strong></p><br><ul><li>Participate in spare parts logistics optimization initiatives, including route optimization, lead‑time reduction, and cost efficiency projects.</li><li>Support new vehicle model launches, parts introductions, recalls, and service campaigns from a logistics execution perspective.</li><li>Contribute to digitalization and system enhancements related to spare parts logistics.</li></ul><p>&amp;nbsp;</p><br><p><strong>Cross‑Functional Coordination</strong></p><br><ul><li>Work closely with Aftersales, Parts Demand Planning, Parts Pricing, Warehouse/3PL, Customs, and Dealer Operations teams.</li><li>Act as a key contact for dealer logistics issues related to spare parts availability and delivery performance.</li></ul><br><p>&amp;nbsp;</p><br><p><strong>Skills</strong></p><br><ul><li>Strong service‑level and execution‑focused mindset</li><li>Excellent coordination and problem‑solving skills</li><li>High attention to detail and operational discipline</li><li>Proficiency in ERP and logistics systems (SAP preferred)</li><li>Strong analytical, reporting, and Excel skills</li><li>Ability to manage urgent, high‑priority spare parts demands</li><li>Clear communication and stakeholder management skills</li></ul><br><p>&amp;nbsp;</p><br><p><strong>Minimum Qualifications</strong></p><br><p>&amp;nbsp;</p><br><ul><li><strong>3–5 years</strong> of experience in service logistics or spare parts operations, preferably within an <strong>automotive OEM or authorized distributor environment</strong>.</li><li>Strong understanding of automotive spare parts flows, VOR processes, and dealer service requirements.</li><li>Experience coordinating with 3PLs, freight forwarders, and transport providers.</li></ul><br><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp;amp; Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive&amp;nbsp;</span><span><span>benefits package</span></span><span>&amp;nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a&amp;nbsp;401(k) retirement&amp;nbsp;plan. Eligible employees may also&amp;nbsp;participate&amp;nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&amp;nbsp;determined&amp;nbsp;based on individual performance, role scope, market considerations, and overall company results,&amp;nbsp;in accordance with&amp;nbsp;the terms of the applicable plans.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&amp;nbsp;</span></p><br><p>&amp;nbsp;</p><br><p><strong><span>Accessibility: </span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&amp;nbsp;accommodation to&amp;nbsp;participate&amp;nbsp;in the application process, please contact us at&amp;nbsp;TA-Operations@lucidmotors.com.</span><span>&amp;nbsp;</span></p><br><p>&amp;nbsp;</p><br><p><strong><span>Candidate Data Privacy: </span></strong><span>By&amp;nbsp;submitting&amp;nbsp;your application, you understand and agree that your personal data will be processed&amp;nbsp;in accordance with&amp;nbsp;our&amp;nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&amp;nbsp;</span></p><br><p>&amp;nbsp;</p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>