Area Manager Jobs in Saudi
16825 Jobs Found
<p>Senior Manager, Academics & Curriculum<br><br><strong>About the role :</strong><br>Leads curriculum strategy execution and innovation and aligns academic roadmaps with global standards to optimize learning and BoD strategies.</p>
Key Accountabilities<br>Responsible for leading cost management and quantity surveying functions to ensure effective commercial control and project profitability. Review cost reports and forecast Monitor project budgets and cost performance Control project commercial risks<br>Responsible for managing quantity surveying activities to ensure accurate measurements, valuations, and contract compliance. Review BOQs and quantity take-offs Verify interim payments and variations Monitor contractual obligations<br>Responsible for supporting project delivery by coordinating with design, engineering, planning, procurement, and finance teams. Attend coordination meetings Align commercial and project requirements Resolve commercial issues<br>Responsible for overseeing contract administration to minimize commercial disputes and ensure contractual compliance. Review contracts and claims Evaluate change orders Support dispute resolution<br>Responsible for preparing cost, commercial reports, and cost analyses to support management decision-making and client reporting. Prepare cost reports Analyze budget variances Present commercial updates<br>Responsible for leading and developing the QS team to improve performance, consistency, and project support. Supervise QS team activities Provide technical guidance Support team development<br>Key Accountability Area Key Activities / Actions<br>Responsible for leading cost management and quantity surveying functions to ensure effective commercial control and project profitability. Review cost reports and forecast Monitor project budgets and cost performance Control project commercial risks Responsible for managing quantity surveying activities to ensure accurate measurements, valuations, and contract compliance. Review BOQs and quantity take-offs Verify interim payments and variations Monitor contractual obligations Responsible for supporting project delivery by coordinating with design, engineering, planning, procurement, and finance teams. Attend coordination meetings Align commercial and project requirements Resolve commercial issues Responsible for overseeing contract administration to minimize commercial disputes and ensure contractual compliance. Review contracts and claims Evaluate change orders Support dispute resolution Responsible for preparing cost, commercial reports, and cost analyses to support management decision-making and client reporting. Prepare cost reports Analyze budget variances Present commercial updates Responsible for leading and developing the QS team to improve performance, consistency, and project support. Supervise QS team activities Provide technical guidance Support team development Responsible for overseeing Quality Assurance and Specifications functions to ensure project deliverables meet defined quality standards, technical specifications, and compliance requirements. Prepare, review and approve technical specifications and QA/QC plans Monitor compliance with quality standards across design and construction stages Coordinate with other disciplines to resolve non-conformances Support audits and quality reviews to ensure adherence to contractual and regulatory requirements Responsible for evaluating and adopting emerging AI solutions to improve business activities effectiveness. Utilize AI-powered cost intelligence tools to analyze project costs, identify cost optimization opportunities, and improve budgeting accuracy. Use AI to enhance cost estimation, quantity surveying, cost control, and commercial reporting processes. Leverage AI for predictive cost analytics, financial risk insights, and data-driven decision-making to support project profitability and delivery performance
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>To achieve agreed sales, productivity and performance targets within a given territory.<br><p><b>Job Description</b></p><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li><p>Achieve sales and market share growth targets within defined budgets and timelines while effectively promoting Novartis products as per campaign guidelines.</p><br><br></li><li><p>Deliver strong customer engagement by meeting contact, coverage, and frequency goals through face-to-face interactions and customer-centric activities.</p><br><br></li><li><p>Support team capability building through ongoing coaching, counselling, and regular field visits while maintaining high standards of product and technical knowledge.</p><br><br></li><li><p>Ensure efficient territory management through accurate record-keeping, timely expense processing, and seamless communication with cross-functional teams to maximize performance.</p><br><br></li></ul><br><br><p><b>Essential Requirements:</b></p><br><br><ul><li><p><b>Sales Performance:</b> Achieve defined sales and market share targets, including growth in market share, absolute and relative cash growth, aligned with brand objectives.</p><br><br></li><li><p><b>Customer Engagement:</b> Maintain optimal contact rate and territory coverage by meeting or exceeding daily benchmarks for customer interactions.</p><br><br></li><li><p><b>Budget Management:</b> Monitor and control meeting-related expenses to ensure alignment with allocated budgets.</p><br><br></li><li><p><b>Product & Therapy Knowledge:</b> Demonstrate strong and continuously improving therapy and product knowledge, supported by regular performance evaluations.</p><br><br></li><li><p><b>Customer-Centric Execution:</b> Effectively deliver tailored, customer-focused activities in alignment with territory sales plans and manager expectations.</p><br><br></li><li><p><b>Territory Administration:</b> Ensure accurate, timely reporting and efficient management of territory-related documentation and processes.</p><br><br></li></ul><br><br><p><b><span>Desirable Requirements:</span></b></p><br><br><br><p><b>Education: </b></p><br><br><p>Degree educated in relevant discipline OR Life science degree,</p><br><br><p>Paramedic/nursing qualification, country relevant medical sales accreditation</p><br><br><br><p><b>Experience:</b></p><br><br><ul><li><p>Proven, successful selling track record (Primary and Secondary Care)-minimum 0 (Fresh grad) - 2 years in pharma environment.</p><br><br></li><li><p>Knowledge of pharma industry and its changing environment</p><br><br></li><li><p>Demonstrable high achiever in same or other relevant fields</p><br><br></li></ul><br><p><b>Languages:</b></p><br><br><p>English</p><br><br><br><p><b>Why Novartis:</b> Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture<br>You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards<br>Commitment to Diversity and Inclusion:<br>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.<br>Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.</p><br><br><br><br><p><b>Skills Desired</b></p><br><br>Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Lead the execution of manufacturing audits, manage audit teams and engagements, assess operational controls, and provide recommendations to improve process effectiveness, compliance, and operational performance.</p><br><br><br>Key Accountability Areas <br><p>Risk Assessment & Audit Planning:</p><br>
<ul>
<li>Assess manufacturing risks and develop risk-based audit plans covering operations, supply chain, inventory, procurement, and compliance.</li>
<li>Define audit scope, objectives, resources, and coordinate with plant leadership and process owners.</li>
</ul>
<p>Process & Internal Control Assessment:</p><br>
<ul>
<li>Review manufacturing processes and evaluate the effectiveness of operational and financial controls.</li>
<li>Identify control gaps, process improvements, and opportunities to enhance operational performance.</li>
<li>Assess controls within ERP systems, manufacturing applications, and operational technologies.</li>
</ul>
<p>Audit Execution & Engagement Management:</p><br>
<ul>
<li>Manage manufacturing audit engagements and oversee audit teams in executing audit activities.</li>
<li>Review audit findings, validate evidence, and ensure quality audit outcomes.</li>
<li>Lead special reviews related to operational inefficiencies, production losses, and control issues.</li>
</ul>
<p>Operational Performance & Improvement:</p><br>
<ul>
<li>Analyze manufacturing KPIs to identify risks, inefficiencies, and improvement opportunities.</li>
<li>Provide recommendations to enhance process effectiveness, cost efficiency, and operational excellence.</li>
</ul>
<p>Audit Governance & Reporting:</p><br>
<ul>
<li>Monitor corrective actions, key risk indicators, and continuous audit activities.</li>
<li>Prepare audit reports and communicate findings, risks, and recommendations to stakeholders.</li>
<li>Maintain strong relationships with plant management and operational teams.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Accounting and Finance or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Audit Best Practices<br>Audit Planning<br>Audit Reporting<br>Auditing Procedures/Standards<br>Compliance Audits<br>Internal Audit Controls<br>Post Audit Reviews<br>Security Audits<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Lead the execution of manufacturing audits, manage audit teams and engagements, assess operational controls, and provide recommendations to improve process effectiveness, compliance, and operational performance.</p><br><br><br>Key Accountability Areas <br><p>Risk Assessment & Audit Planning:</p><br>
<ul>
<li>Assess manufacturing risks and develop risk-based audit plans covering operations, supply chain, inventory, procurement, and compliance.</li>
<li>Define audit scope, objectives, resources, and coordinate with plant leadership and process owners.</li>
</ul>
<p>Process & Internal Control Assessment:</p><br>
<ul>
<li>Review manufacturing processes and evaluate the effectiveness of operational and financial controls.</li>
<li>Identify control gaps, process improvements, and opportunities to enhance operational performance.</li>
<li>Assess controls within ERP systems, manufacturing applications, and operational technologies.</li>
</ul>
<p>Audit Execution & Engagement Management:</p><br>
<ul>
<li>Manage manufacturing audit engagements and oversee audit teams in executing audit activities.</li>
<li>Review audit findings, validate evidence, and ensure quality audit outcomes.</li>
<li>Lead special reviews related to operational inefficiencies, production losses, and control issues.</li>
</ul>
<p>Operational Performance & Improvement:</p><br>
<ul>
<li>Analyze manufacturing KPIs to identify risks, inefficiencies, and improvement opportunities.</li>
<li>Provide recommendations to enhance process effectiveness, cost efficiency, and operational excellence.</li>
</ul>
<p>Audit Governance & Reporting:</p><br>
<ul>
<li>Monitor corrective actions, key risk indicators, and continuous audit activities.</li>
<li>Prepare audit reports and communicate findings, risks, and recommendations to stakeholders.</li>
<li>Maintain strong relationships with plant management and operational teams.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Accounting and Finance or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Audit Best Practices<br>Audit Planning<br>Audit Reporting<br>Auditing Procedures/Standards<br>Compliance Audits<br>Internal Audit Controls<br>Post Audit Reviews<br>Security Audits<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Responsible for planning, executing, and delivering projects on time, within scope, and to required quality standards. Coordinates with stakeholders, manages risks and changes, and ensures effective communication and reporting throughout the project lifecycle to achieve successful project outcomes.</p><br><br><br>Key Accountability Areas <br><p>Project Planning and Delivery:</p><br>
<ul>
<li>Develop project plans, schedules, milestones, and deliverables.</li>
<li>Define project scope, objectives, and success criteria.</li>
<li>Coordinate project activities and resources.</li>
<li>Monitor execution to ensure timely delivery of project outcomes.</li>
</ul>
<p>Stakeholder and Team Management:</p><br>
<ul>
<li>Engage and coordinate with project stakeholders.</li>
<li>Facilitate communication among project teams and business owners.</li>
<li>Manage stakeholder expectations and project requirements.</li>
<li>Conduct project meetings and follow up on action items.</li>
</ul>
<p>Risk, Issue, and Change Management:</p><br>
<ul>
<li>Identify and assess project risks and issues.</li>
<li>Develop mitigation and contingency plans.</li>
<li>Manage and review project change requests.</li>
<li>Escalate critical risks, issues, and changes when required.</li>
</ul>
<p>Quality and Performance Monitoring:</p><br>
<ul>
<li>Monitor project performance against approved plans.</li>
<li>Review deliverables against acceptance criteria.</li>
<li>Ensure compliance with project standards and quality requirements.</li>
<li>Track project KPIs and report progress to stakeholders.</li>
</ul>
<p>Governance, Reporting, and Vendor Coordination:</p><br>
<ul>
<li>Prepare project reports, dashboards, and status updates.</li>
<li>Apply approved project management methodologies and templates.</li>
<li>Support the preparation of scopes of work and project documentation.</li>
<li>Coordinate with vendors and monitor contractual deliverables.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul><br><br>Academic Qualification <br>Bachelor Degree in Business Management or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Project Management<br>Project Coordination<br>Project Control<br>Project Communications<br>Project Change Management<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Oversees the project portfolio to ensure alignment with strategic objectives and delivery of business value. Establishes PMO governance, monitors portfolio performance, and provides executive reporting and insights to support effective decision-making and successful project delivery.</p><br><br><br>Key Accountability Areas <br><p>Portfolio Management and Strategic Alignment:</p><br>
<ul>
<li>Oversee the project portfolio and its performance.</li>
<li>Ensure projects align with organizational strategy and objectives.</li>
<li>Monitor portfolio benefits realization and value delivery.</li>
<li>Support project prioritization and sequencing decisions.</li>
</ul>
<p>PMO Governance and Methodology:</p><br>
<ul>
<li>Establish and maintain PMO policies, frameworks, and standards.</li>
<li>Ensure consistent application of project management methodologies.</li>
<li>Monitor compliance with governance requirements.</li>
<li>Drive continuous improvement of PMO processes and tools.</li>
</ul>
<p>Portfolio Oversight and Control:</p><br>
<ul>
<li>Monitor project health, progress, and performance across the portfolio.</li>
<li>Review project risks, issues, and dependencies.</li>
<li>Oversee portfolio-level change control processes.</li>
<li>Provide guidance and support to project managers.</li>
</ul>
<p>Reporting and Executive Support:</p><br>
<ul>
<li>Consolidate portfolio reports and dashboards.</li>
<li>Provide management with project performance insights and recommendations.</li>
<li>Support governance boards and steering committees.</li>
<li>Facilitate portfolio review meetings and decision-making processes.</li>
</ul>
<p>Resource, Quality, and Vendor Management:</p><br>
<ul>
<li>Monitor resource allocation and capacity across projects.</li>
<li>Conduct project reviews and quality assurance activities.</li>
<li>Support project initiation, business cases, and scope development.</li>
<li>Participate in vendor evaluation, selection, and performance oversight.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Business Administration or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Business Planning<br>Project Management<br>Project Management Methodology<br>Project Management Tools<br>Communication<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Project Manager is responsible to the Programme Manager for defining, planning, managing, and delivering the projects to meet both customer and business requirements. The Job Holder will be responsible for managing all aspects of the design, construction, testing, commissioning, and handover of the project to cost, time, and quality. The key aspect of this role will focus on the delivery of projects, operating closely with and providing expert leadership to other functional areas to ensure that the total capability delivered is fit for purpose. The Job Holder will ensure that all aspects of the project are fully defined to ensure customer requirements are achieved in accordance with all business and commercial criteria, as well as company policies and procedures. In doing so the PM will develop and maintain project plans and budgets which will deliver to customer and business needs, ensuring that these plans are consistent with overall programme needs, and that specific deadlines and milestones are agreed and communicated to all parties involved. The Job Holder will manage, control, and monitor the project so that it is delivered to agreed time, cost, and quality requirements, regularly reviewing and reporting on progress against plan and, where necessary, intervening to resolve issues which threaten delivery to plan. To achieve this it will be necessary to ensure that the project adheres to all policies and procedures and that they are carried out in such a way as to minimise risk and maximise opportunities. The Job Holder will need to manage the projects to ensure that the projects achieve all their objectives, especially assigned relationships with major suppliers and sub-contractors to ensure all contracts are delivered and that issues are effectively addressed. To undertake this role, the PM will need to ensure the project team possesses the required resources and capabilities to effectively deliver the project in line with all requirements and that staff are led, developed, and motivated to ensure they are aware of and capable of meeting their accountabilities. To fully achieve this there will be a need to liaise with all functions relevant to the delivery of assigned projects to build an integrated project team and to enable the achievement of project objectives. The role requires the application of Project Management skills covering the entire project lifecycle. The position is to lead the project by ensuring the technical support through direct and indirect management of the team (both in the UK and KSA) in the delivery of solution. In the Prime Contractorship role, a significant aspect of the job will be the management of interfaces between several sub-contractors with the added complexity of potential significant In Country Industrial Participation. An important part of the PM role will be to conduct post-project appraisals and ensure lessons learned dissemination across other business teams. The Job Holder will hold the BAE Systems Saudi Arabia delegated Project Management Governance from the Project Management Authority and be responsible for the project team for the application and compliance with the BAE Operational Framework, PM functional processes, including LCM and on all projects and tasks. Specifically Planning, Monitoring and Control; Risk and Opportunity Management, Performance Management particularly Earned Value Management (EVM) and Life Cycle Management, Bid Status and Phase and Contract Reviews. The post holder will delegate specific authority where appropriate to the Facilities Engineer and other functions of the project team.</p><p>Responsibilities</p><p>Undertake all relevant training and development required of KSA Executive population.</p><p>Understand the IBP and how this impact on business objectives across remits.</p><p>Executive level engagement with Customer and other stakeholders as appropriate with a view to understanding and exceeding requirements and expected levels of service.</p><p>Understand the BAE Systems organisation taking full accountability for remit and operating with the requirements of the wider organisation at heart.</p><p>Subscribe to and participate in the Executive PDR process.</p><p>Display and set an example of the types of behaviours expected of Executive level employees across the business.</p><p>Willing to challenge people inside and outside the organisation in order to act consistently with ethical business practices.</p><p>Any duty or accountability required and deemed appropriate at Executive/Managerial level by the business.</p><p>Role accountabilities:</p><p>Understanding the role of the Prime Contractor.</p><p>Very good overall and broad project management expertise, familiar with whole lifecycle.</p><p>Be capable of managing complex project issues and influencing the Customer.</p><p>Oversee all project activities to ensure the professional integrity with which they are carried out.</p><p>Ensure project support capability insertion through In-Kingdom Industrial Participation is a key requirement of the Customer.</p><p>Develop and ensure that the Solution is acceptable to the PC, UK MOD Authorities, CUSTOMER and KSA industry.</p><p>Ensure that Industrial Participation is consistent and integrated with the overall KSA IKIP strategy where appropriate</p><p>Job Requirements:</p><p>Significant understanding of the BAE Systems Saudi Arabia business, or an ability to develop this quickly.</p><p>Significant political and cultural awareness in areas relating to BAE SYSTEMS business.</p><p>Expert networking and communication skills used at a senior level with governments, customers, suppliers, partners and sub-contractors.</p><p>Substantial project management experience in a relevant environment.</p><p>Responsible in all aspects of the Risk Management process.</p><p>Will rounded background of BAE Systems Operational Framework.</p><p>APMP Qualification or equivalent is required.</p><p>An understanding of the LCM processes.</p><p>A track record of managing a number of major, complex and sensitive projects successfully is required.</p><p>Expert level planning and scheduling skills, ensuring the complex activities of interrelated project teams are controlled, managed and linked into the overall business plan.</p><p>Expert leadership, delegation and team building skills for the effective people management of large and complex programmes.</p><p>High level problem solving and financial control skills.</p><p>Substantial understanding of commercial, financial and project leadership.</p><p>Expert in project review and control, including the use of EVM techniques.</p><p>SAUDI NATIONAL EMPLOYEE BENEFITS</p><p>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>(Saudi National Only)</p><p>Significant understanding of the BAE Systems Saudi Arabia business, or an ability to develop this quickly.</p><p>Significant political and cultural awareness in areas relating to BAE SYSTEMS business.</p><p>Expert networking and communication skills used at a senior level with governments, customers, suppliers, partners and sub-contractors.</p><p>Substantial project management experience in a relevant environment.</p><p>Responsible in all aspects of the Risk Management process.</p><p>Will rounded background of BAE Systems Operational Framework.</p><p>APMP Qualification or equivalent is required.</p><p>An understanding of the LCM processes.</p><p>A track record of managing a number of major, complex and sensitive projects successfully is required.</p><p>Expert level planning and scheduling skills, ensuring the complex activities of interrelated project teams are controlled, managed and linked into the overall business plan.</p><p>Expert leadership, delegation and team building skills for the effective people management of large and complex programmes.</p><p>High level problem solving and financial control skills.</p><p>Substantial understanding of commercial, financial and project leadership.</p><p>Expert in project review and control, including the use of EVM techniques.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Main responsibilities:</b></p><p><br></p><p>Conduct ecosystem mapping to identify key healthcare players including Centers of Excellence, referral centers, hospitals, infusion centers, and labs across Saudi Arabia</p><p><br></p><p>Build partnerships with public health leaders and clinical leads at key accounts to educate on the importance of early Type 1 diabetes detection</p><p><br></p><p>Identify and remove operational barriers around screening and monitoring throughout the patient pathway</p><p><br></p><p>Design and implement collaborative care pathways and projects while supporting new screening initiatives for early detection</p><p><br></p><p>Engage external stakeholders including professional associations and prevention networks to create T1D pathway awareness</p><p><br></p><p>Build evidence-based, non-promotional narratives that act as catalysts within the T1D pathway</p><p><br></p><p>Continuously assess and optimize infrastructure for early detection to ensure smooth care pathways</p><p><br></p><p><b>About you</b></p><p><br></p><p>Experience: 5+ years in commercial or medical pharmaceutical/medical devices with project management and external-facing tactical execution experience</p><p><br></p><p>Education: Bachelor's degree in Medical, Pharmacy, or Public Health</p><p><br></p><p>Skills: Excellent interpersonal and communication abilities, strong networking and negotiation capabilities, agile working style with creativity and team collaboration</p><p><br></p><p>Additional capabilities: Self-driven and results-oriented mindset, ability to manage complex stakeholder relationships and deliver insights analysis</p><p><br></p><p>Languages: Strong communication and presentation skills in English and Arabic</p><p><br></p><p>Preferred experience: Specialty disease area background, marketing experience, and diabetes experience are advantageous</p><p><b><br></b></p><p><b>Why choose us?</b></p><p><br></p><p>Help shape the future of care for Type 1 diabetes, making a meaningful impact on early detection and patient outcomes in Saudi Arabia</p><p><br></p><p>Drive meaningful change in a streamlined, AI-powered organization that values smart, modern ways of working</p><p><br></p><p>Work on breakthrough launches with a first-in-class therapy that could transform T1D management</p><p><br></p><p>Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle</p><p><br></p><p>Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose</p><p><br></p><p>Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice</p><p><br></p><p>Pursue Progress. Discover Extraordinary.</p><p><br></p><p>Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary – together.</p><p><br></p><p>At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.</p><p><br></p><p>Pursue progress, discover extraordinary</p><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><p><br></p><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience : 5+ years in commercial or medical pharmaceutical/medical devices with project management and external-facing tactical execution experience Education : Bachelor's degree in Medical, Pharmacy, or Public Health Skills : Excellent interpersonal and communication abilities, strong networking and negotiation capabilities, agile working style with creativity and team collaboration Additional capabilities : Self-driven and results-oriented mindset, ability to manage complex stakeholder relationships and deliver insights analysis Languages : Strong communication and presentation skills in English and Arabic Preferred experience : Specialty disease area background, marketing experience, and diabetes experience are advantageous</p><p></p></section>
About HSBC:HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices<br>Role Purpose (overall high-level summary of the role) The role holder is responsible for developing, implementing and monitoring adherence to information security policies and procedures in HSBC SA business operations. The role holder is also responsible for creating awareness on security risks and potential fraud within the businesses, and for the Business Continuity Risk Management (BCM) As part of SMART IT Segregation the role holder is also responsible for Data Security. The role holder is responsible for all aspects of Information Security Risk across the HSBC Saudi Arabia. This includes Data Security, Threat & Incident Management, Business Controls, Third Party Security and Technical Security. The role holder is responsible for all aspects of technical security including but not limited to facilitation and interpretation of infrastructure security and application security, and operating access management controls. The role of the Manager Information Security Risk is to assist the HSBC SA business and IT with ensuring that their critical services have been subject to adequate due diligence, relevant risks (e.g. Cyber and resilience risks) are captured and risk impact is evaluated according to HSBC risk framework, technology and business functions understand their risk, the continued and ongoing effectiveness of their security control environment to inform their risk decision making (e.g. going live with projects) via adequate metrics so the business can manage their risk against their risk appetite. The role holder will be part of a team, which provides support to the CISO and CRO with the design and execution of the Cyber security strategy. The role holder will also advise all parties involved in the management and operations of security controls around HSBC SA services critical services and take forward security improvements and remediation activities. The consultant will also advise and support to HSBC SA IT Teams, liaise and co-ordinate with security teams who conduct application security risk assessments and manage security controls on our behalf. Assess / check the technical security solutions to ensure that HSBC SA is not un-necessary exposed to any risks and that all risks are (in the process of being) mitigated within the risk appetite as set by the HSBC SA management. The ideal candidate will have deep technical understanding of security controls and come from a hands on technical background, strong stakeholder management skills and a desire to develop and learn. Certifications such as CISSP, CISM or equivalent is not essential but desirable.<br>Principal Accountabilities: Key activities and decision-making areas Own and lead the implementation, operation, and continuous improvement of data security controls, ensuring the confidentiality, integrity, and availability of organizational data across all environments. Operate and manage data security technologies and platforms (e.g., DLP, data classification, encryption, discovery, and monitoring tools), including configuration, tuning, enhancement, and ongoing optimization of controls. Monitor, detect, and trigger response to data security incidents, ensuring timely escalation, investigation, coordination with SOC/IR teams, and post-incident analysis in alignment with incident management processes. Develop, generate, and enhance data security reporting and dashboards, providing actionable insights, risk analysis, trends, and control effectiveness metrics for technical teams and senior management. Ensure alignment of data security controls with applicable standards, regulatory requirements, and internal policies, driving compliance and audit readiness across business units. Lead data security governance activities, including control ownership, risk assessments, exception handling, control uplift initiatives, and continuous maturity improvement. Review, update, and maintain data security policies, standards, and procedures, ensuring alignment with business operations, emerging risks, and global best practices. Act as a primary liaison with global and cross-functional teams, including IT, Security Operations, Legal, Compliance, and business stakeholders, to embed data security requirements into business processes. Translate technical data security risks and findings into business-focused insights, clearly presenting analysis, recommendations, and remediation plans to senior management and executive stakeholders. Drive continuous improvement initiatives, including control uplift, reporting enhancements, tool capability expansion, and operational process optimization. Support strategic data security initiatives by bridging hands-on technical execution with governance, policy, and management-level oversight. Develop information security policies and procedures as per HSBC group standards as well as in accordance to standards such as ISO and COBIT in order to ensure up to date Information Security and integration solutions at HSBC SA. Supervise the implementation and oversee adherence to agreed policies and compliance practices to create a secure environment for HSBC SA’s business operations. Review, collate and analyse monthly Business Risk Information Officer Reports with the aim to identify risks to the respective business unit from a policy perspective. Maintain a close awareness of best practices and industry standards in Information Security, assess potential security threats and risks to HSBC SA IT infrastructure, systems, network and data and recommends any improvements in policies. Enforcing appropriate security standards for access control function / IT Security and monitor all exceptions closely. Implement and manage the BIRO program for HSBC SA and ensure all risk assessment activities are being undertaken within those areas to which a BIRO is assigned. Work directly with the respective staff to explain the risk assessment process and the, the means of identifying risk, the steps to measure it and the actions to be taken to mitigate / eliminate it Support all general information security / risk oversight and awareness programs being implemented across the business. Activities such as town hall meetings / marketing initiatives / informal meetings, which are designed to address information topics.<br>Qualifications / Experience (For the role – not the role holder. Minimum requirements of the role.) Qualifications:Typically educated to degree level, within Cybersecurity Industry qualifications (CISSP, CISA, CISM) preferred.4 to 5 years’ experience in Data Security Engineering. Experience on DLP products such as Symantec DLP, Sky High DLP with hands-on experience for deployment of data discovery tools. Demonstrable experience on Data in Motion and/or Data at Rest Security. Experience in Agile Methodology and project planning & management. Experience in Data Incident management<br>The Job holder will be responsible for:Involving in Cyber Security projects and creating Engineering solutions in Data Security Area Configuring and running DLP solutions and data scanning tooling Providing production support to Data Security tooling (such as Symantec, McAfee, MIP) Using Confluence and Jira for Project and Production support tasks Stakeholder Management: Business communication and Audit management
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The opportunity Production Manager HVDC Factory Operations (Saudi Arabia, Dammam) Position Overview As the Production Manager for the HVDC converter valve factory in Saudi Arabia, you will lead and drive safe, reliable, and world-class production operations to support the factory s ramp-up and ongoing manufacturing performance. In this role, you will manage day-to-day production execution, coordinate cross-functional interfaces (quality, maintenance, supply chain, engineering, logistics, and project execution), and ensure production plans are delivered on time, at the required quality level, and in line with cost and efficiency targets. You will act as a key leadership interface across shopfloor and global factory functions, enabling standardized execution while ensuring local success through strong operational discipline, coaching, and continuous improvement.</p><p>Responsibilities</p><p>1. Production Leadership & Operational Excellence Own production execution for assigned areas, ensuring safe operations, stable processes, and high-quality output. Lead shift and production teams to achieve daily/weekly production targets aligned with the factory master plan. Ensure that production activities are performed according to approved work instructions, quality requirements, and applicable standards. Build strong routines for shopfloor management (e.g., production meetings, escalation processes, daily performance reviews).</p><p>2. Planning & Performance Delivery (Time, Quality, Cost) Translate production requirements into executable plans (e.g., work orders, schedules, routing alignment) and ensure capacity readiness. Manage production flow, bottlenecks, and priorities to protect delivery commitments and reduce disruptions. Drive performance against key targets such as on-time completion, throughput, yield, rework, and cost efficiency. Ensure operational readiness for key milestones (ramp-up, new product introduction, model changes, volume increases).</p><p>3. Quality Assurance in Production Ensure production output meets specifications and quality standards through disciplined adherence to quality gates, inspections, and test plans. Actively support root-cause analysis for non-conformities and drive effective corrective and preventive actions (CAPA) with cross-functional partners. Promote a quality at the source mindset among supervisors and operators.</p><p>4. Shopfloor Resources & People Management Lead, coach, and develop production supervisors and team members, ensuring clarity of roles, responsibilities, and expectations. Ensure appropriate training and competence for production tasks, including compliance with safety and work standards. Create a performance-driven team culture focused on accountability, collaboration, and continuous improvement.</p><p>5. Cross-Functional Interfaces & Production Readiness Collaborate closely with Supply Chain to secure material availability and support production-to-supply readiness. Work with Maintenance and Engineering to ensure equipment uptime, readiness, and process stability. Coordinate with Logistics and Warehouse teams to guarantee smooth inbound/outbound flows. Partner with Project execution and Quality teams for commissioning, trials, and ramp-up activities.</p><p>6. Continuous Improvement & Lean Mindset Drive continuous improvement initiatives to increase productivity, reduce waste, and strengthen process capability. Use structured problem-solving approaches to address recurring issues, improve OEE/availability targets (where applicable), and reduce variation. Support operational excellence programs aligned with global factory templates.</p><p>7. Compliance, Standards & Ethical Execution Ensure compliance with corporate policies, safety requirements, and quality standards at all times. Support internal audits and readiness for external inspections by ensuring evidence is available and processes are followed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>How you ll make an impact Bachelor s degree in Engineering, Manufacturing, Business, or a related field (or equivalent practical experience). Minimum 5+ years of experience in manufacturing/production management, production leadership, or operations management (industrial environment preferred). Proven experience leading shopfloor operations with measurable results in delivery, quality, productivity, and continuous improvement. Strong knowledge of production systems, manufacturing processes, and production planning/execution principles. Demonstrated leadership capability coaching supervisors, influencing teams, and managing performance constructively. Strong understanding of quality management principles (e.g., defect prevention, CAPA, root cause analysis). Familiarity with performance management systems and operational KPI tracking (e.g., OTD, yield, scrap, rework, downtime). Excellent communication skills with the ability to align cross-functional stakeholders and work in multicultural environments. Fluency in English (written and spoken).</p><p>Preferred / Advantage (Optional if you want to include it)</p><p>Experience in ramp-up and/or new factory setup environments. Experience with high-complexity industrial manufacturing, technical assemblies, or specialty components. Exposure to global manufacturing environments and standardized ways of working. Lean/Six Sigma experience or training (or comparable continuous improvement background).</p><p>Accessibility and reasonable accommodation</p><p>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</p><p>Use of Al and automated tools in recruitment</p><p>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.</p><p>Background Screening and Security Checks</p><p>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Do you want to love what you do at work?<br> Do you want to make a difference, an impact, transform people's lives?<br> Do you want to work with a team that believes in disrupting the normal, boring, and average?<br> If yes, then this is the job you're looking for.<br> UXBERT Labs is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as STC, Amazon, Gucci, and more.<br> As part of the Supertech Group—which also includes Hala Yalla, Saudi's #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.<br> Responsibilities ● Lead mobile development efforts across iOS and Android using React Native ● Lead and manage app releases, staging release, testflight release - App store management and understanding of app store complexities ● Integrating and leading mobile SDK and mobile architectures ● Obsessed over complex pixel perfect designs.<br> Our design team produces hi-resolution videos, SVG animations with parallax and multiple interactive components using OpenGL and FWA Awards standard designs.<br> You must be a master at this.<br> And obsess over cross browser and cross device testing - using ChromeDev Tools and inspect might be in your arsenal but you're a physical device unit testing guy/girl.<br> ● Loves solving complex mobile problems ● Lead state, session, API and memory management for performance and SDK integration with OneSignal, Apps Flyer, GA, Firebase, Monetate etc ● Ability to present and public speak and lead engineering teams for mobile - ability to articulate and clearly communicate timelines, deadlines and - fully commit to operational excellence in SDLC and AILC - must be aware of CAB, ITSM and project management for teams such as Agile, Scrum etc ● Architect scalable mobile solutions and enforce code quality and testing - Collaborate with design, backend, and AI teams to integrate new features - Guide the mobile team through agile sprints, reviews, and releases ● Ability to architect complex memory large scale routing applications and understand the differences of routing and memory handling - how can we have notifications, subscriptions and other microservices within the application and replicate these features for other apps ● Must have white label and component re-usable architecture knowledge of mobile apps ● Ensure performance, offline capability, and smooth user experiences, solid at PostgreSQL, React Native and Expo ● Solid experience in SSO, security, device mobile testing, unit testing, sentry and leading mobile teams to create flawless fast working mobile apps for Saudi Royal and Saudi Government apps ● Must be Claude certified and fully aware of co-work and empowering teams to build agentic and vibe coding mobile applications ● Competitive salary and benefits package.<br> ● Opportunity to work on cutting-edge AI projects that impact real-world applications.<br> ● Flexible work environment with remote options.<br> ● Professional development opportunities, including access to conferences and training.<br> If you are passionate about applying AI to solve practical challenges and can turn ideas into reality at speed, we encourage you to apply!<br> We are seeking an exceptional Senior Project Manager with a proven track record of leading large-scale, high-value digital transformation programs across government and enterprise sectors.<br> The ideal candidate should have a consulting background (Big 4 or equivalent), outstanding leadership capabilities, and extensive experience managing complex, multi-vendor environments.<br> This role requires a strategic leader who can drive initiatives from inception to successful delivery while maintaining the highest standards of governance, quality, and client satisfaction.<br> Key Responsibilities Lead end-to-end delivery of large-scale digital transformation programs and strategic initiatives.<br> Manage multiple complex projects simultaneously, ensuring delivery within scope, budget, quality, and timeline.<br> Establish and maintain: Program governance Executive reporting frameworks Risk registers RAID logs Executive dashboards Serve as the primary point of contact for: Executive stakeholders Steering committees C-level executives Build and maintain strong relationships with: Government entities Enterprise clients Strategic partners Internal leadership teams Coordinate cross-functional teams, including: UX CX Product Management Technology Data AI PMO External vendors Identify program risks, dependencies, and mitigation plans while proactively resolving delivery challenges.<br> Manage: Project planning Resource allocation Budgeting Forecasting Financial performance Ensure compliance with governance standards, quality assurance, and delivery methodologies.<br> Facilitate: Executive workshops Strategic planning sessions Decision-making meetings Mentor project managers and delivery teams.<br> Continuously improve PMO practices, delivery frameworks, and operational efficiency.<br> Required Qualifications Minimum 10 years of Project Management experience.<br> At least 5 years leading enterprise-scale or government digital transformation programs.<br> Previous experience with a Big 4 consulting firm (Deloitte, PwC, EY, KPMG) or an equivalent international consulting organization ( highly preferred ).<br> Bachelor's degree in: Business Engineering Information Technology Computer Science Related field Master's degree (MBA or equivalent) ( preferred ).<br> PMP Certification (Mandatory).<br> Additional certifications are highly desirable: PRINCE2 Agile Scrum SAFe PMI-ACP Required Skills & Experience Proven experience delivering mega projects valued in the multi-million SAR range.<br> Extensive experience managing executive stakeholders and steering committees.<br> Strong commercial and financial management skills, including: Budgeting Forecasting Contract management Excellent leadership and people management skills.<br> Strong program planning, governance, and dependency management capabilities.<br> Deep understanding of: Agile Waterfall Hybrid delivery methodologies Strong analytical and problem-solving skills.<br> Ability to manage multiple high-priority initiatives under pressure.<br> Exceptional organizational, communication, and attention-to-detail skills.<br> Language Requirements Fluent English (spoken and written) – Mandatory Fluent Arabic (spoken and written) – Mandatory Preferred Industry Experience Candidates with experience in one or more of the following sectors are highly preferred: Government & Public Sector Digital Transformation Smart Cities Financial Services Aviation Healthcare Tourism & Entertainment AI & Emerging Technologies Customer Experience (CX) User Experience (UX) Personal Attributes Executive presence with exceptional communication and presentation skills.<br> Strategic thinker with strong business acumen.<br> Highly organized, proactive, and results-oriented.<br> Confident decision-maker who can navigate ambiguity.<br> Collaborative leader capable of inspiring high-performing teams.<br> Passionate about delivering exceptional client outcomes.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
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<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview & Responsibilities To ensure total alignment with client operational needs, EEE will assign a dedicated Customer Project Managers (CPM) to work closely with the Client. This role provides continuous support, improved communication, and proactive project management directly at Client sites and headquarters. When not deployed on field assignments, the primary location will be at the Client office in Al Jubail, with expectations for regular, scheduled site visits to all Client end-users and affiliate sites where the EEE fleet is installed. The Customer Project Manager coordinates the administrative, contractual, technical, and commercial aspects of field service and repair projects from initial inquiry to final billing and collection, directly producing service income for EEE. The incumbent manages multidisciplinary projects involving multiple EEE departments and product lines, as well as non-EEE products. On major projects, the CPM directly supervises and provides onsite project management for the installation, commissioning, overhaul, rerate/modifications, and troubleshooting of EEE and other OEM equipment (aligning with Field Service Project Manager requirements). This requires deep engineering knowledge to direct projects from inception (quote stage) to commissioning while ensuring execution remains strictly within budget. Stakeholder Engagement Matrix The CPM acts as the core liaison across internal departments, client divisions, and third-party compliance bodies: Internal EEE Contacts All levels of management and assigned personnel in: Field Service Operations Repair Shop Operations Service Parts Operations Technical Service Rerates and Modifications Aftermarket Sales Finance/Accounting Legal/Contract Administration HSE External Client Contacts Headquarters (HQ) departments HSE Procurement Engineering All key Affiliate sites Project, Third-Party & Compliance Vendors Sub-contractors Service Providers Internal and external ISO & HSE auditors Turnaround Project Management & Field Support This role requires a wide range of independent action and decision-making throughout the entire project lifecycle (from RFQ to invoicing): Sales Integration & Proposals: Support service sales operations when selling major field projects; technically support Sales teams and representatives during proposal presentations to customers. Collect data, understand scopes of work, conduct site surveys for technical/commercial proposals, and assist the Sales team with Terms & Conditions (T&Cs). Issue comprehensive technical proposals, including detailed work scopes, project plans, and manpower plans for Field Service projects. Costing, Pricing & Resource Mobilization: Compile cost data for project man-hours, materials, and equipment required for implementation so the Sales team can establish commercial proposals and finalize job pricing. Plan jobs by scheduling and mobilizing personnel, tools, equipment, subcontractors, and goods; issue corresponding internal and external purchase orders and project order entries. Onsite Execution & Supervision: Lead and coordinate EEE field activities at Client sites; manage onsite projects directly or actively support execution as an engineer. Supervise and schedule subcontractor teams for both major and minor projects. Brief all personnel (project managers, service engineers, technical representatives, subcontractors) prior to site work to ensure complete technical, commercial, and safety understanding. Outage & Maintenance Planning: Support the Client with turnaround and maintenance planning; coordinate EEE bids for turnaround projects to ensure total alignment with Client requirements. Coordinate essential pre-turnaround activities, including spare parts planning, equipment surveys, and logistics. Project Controls & Financial Management: Perform planning, technical detailing, and create work method statements to establish work requirements; manage projects dynamically within planned man-hours and financial budgets. Track project "extras" (additional working time, materials, etc.), initiate order amendment requests, and handle/log technical and commercial issues (including warranty handling and logging). Invoicing, Closure & Access: Monitor project progress against contractual milestones to execute invoicing on progress payment orders; coordinate in-process cost tracking, initiate final invoicing upon completion, and assist in the collection of outstanding monies when necessary. De-brief teams post-job to establish internal lessons learned, implement/communicate discovered improvements, attend project closeout/lessons learned meetings with customers, and conduct self-assessments on assignments to improve products, processes, or quality systems. Maintain active, valid gate passes for all sites with an installed EEE fleet to ensure immediate emergency support when required. Equipment Condition, Lifecycle Support & Technical Diagnostics Surveys & Performance Monitoring: Conduct detailed on-site surveys and monitor equipment performance to share data-driven insights on reliability improvements. Technical Troubleshooting: Assist with equipment troubleshooting, failure analysis, Root Cause Analysis (RCA), and define preventative and corrective actions. Strategic Recommendations: Provide professional recommendations on maintenance, repair, spare parts strategies, modifications, and upgrades designed to extend equipment life, improve safety, or maximize efficiency. Quality, Safety, Compliance & Risk Management System & Safety Alignment: Perform all daily work in strict alignment with company guidelines as defined by the Quality and HSE management systems. Prepare necessary project risk assessments, safety documentation, and specialized rigging studies. Take an active, leading role in ensuring all work is executed safely to prevent injury to personnel or damage to equipment, including preparing and conducting on-site toolbox talks. Quality Control & Nonconformity Prevention: Establish quality and documentation requirements for projects; initiate immediate action to prevent the occurrence of any nonconformity relating to products, processes, or the quality system. Risk & Liability Management: Perform advanced planning to avoid field delays and protect profit margins.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education, Domain Expertise & Aptitudes Degree Requirement: Bachelor's degree in Mechanical Engineering or a closely related technical field (or an equivalent combination of education and hands-on experience). Years of Experience: 5 to 10 years of proven experience in the industry. Technical Domain Expertise: Direct experience working with steam turbines, process compressors, steam turbine generators, and auxiliary equipment, including a strong working knowledge of related industry standards. Broad familiarity with EEE product lines as well as rotating machinery manufactured by other OEMs. Technical & Cognitive Aptitudes: Strong thermodynamic aptitude and mechanical aptitude for high-speed rotating machinery. Functional knowledge of system controls. Proficient in reading, interpreting, and understanding complex technical drawings, blueprints, layouts, and schedules. Proven ability to author highly technical field reports, root cause analyses, and work method statements. Commercial, Leadership & Soft Skills Commercial & Leadership Capabilities: Expertise handling the contractual, commercial, and administrative aspects of field jobs within an international turbomachinery environment. Strong supervisory skills necessary to direct, schedule, and coordinate diverse teams of 20 to 100 lead engineers, technical representatives, and labor personnel assigned to major site projects. Demonstrated selling and negotiation skills. Soft Skills & Adaptability: Highly organized, self-motivated, flexible, and resilient when coping with a wide variety of tasks, shifting environments, and complex forms of contract. High level of comfort navigating cultural diversity and strict health and safety (HSE) management systems. Communication & Relationship Management: Excellent verbal and written communication skills with a profound, professional command of the English language. Natural ability to nurture strong working relationships with internal and external contacts, backed by proven conflict resolution skills. Presentation & Software Proficiency Presentation Skills: Ability to collect, analyze, and present data in a clear and coherent manner, utilizing appropriate mediums. Computer & Software Systems: Advanced capability utilizing industry-standard software tools, including Microsoft Office Suite (specifically Excel), Project Management Software (MS Projects, Primavera), and Enterprise Systems/Databases (Oracle, Windchill, Lotus Notes).</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br>Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management. Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br>Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution. Cultivate and maintain strong relationships with clients to understand their needs and concerns. Analyze client feedback and implement strategies to drive improvements in customer satisfaction. Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br>Strategic Process Improvement Identify and implement process improvements within the customer service department. Develop and enforce best practices to streamline workflows and enhance operational efficiency. Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals. Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge. Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service. Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br>Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently. Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br>Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies. Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br><br><br>Requirements<br><br><br>• Bachelor's degree in business, finance, or a related field.• Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.• Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).• Strong leadership and team management skills.• Excellent communication and interpersonal skills.• Knowledge of financial markets and stockbroking processes.• Ability to handle stressful situations and resolve conflicts effectively.• Proficiency in customer service software and CRM systems.• Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br>We offer a comprehensive and holistic work experience and package as follows:• Competitive compensation and benefits.• Fun loving and diverse work environment• Business casual work attire everyday<br>*Please note that only short-listed candidates will be contacted. Thank you.<br><br><br>Benefits<br><br>Paid Time Off Training & Development Performance Bonus
Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose:This role aims to ensure adequate integration and consolidation of the risks from the operational subsidiaries and enablers level up to the operations systemic level. The Manager – Operations Risk is responsible for developing dashboards and risk registers for a) subsidiaries, operational assets, activities, and operational enablers, including hospitality and non-hospitality activities; and b) Operations Risk Profile.<br>Job Responsibilities:<br>Participate in setting the goals, initiatives & plans and monitor their execution;Manage day-to-day activities & operations, including implementation of all policies & procedures and recommend potential improvements where appropriate;Assist in the development and management of financial and human resource requirements (annual budget); and Manage, guide & support employees in the execution of their work and develop them to improve performance. Support developing and maintaining Operations Risk Management policy, Processes & Procedures in alignment with the ISO 31000 framework, and ensure integration & alignment between the operational verticals;Roll-out upon gaining the approval of the Associate Operations Risk Director the approved implementation plan for Operations;Oversee the implementation of the approved mitigation plans;Provide an aggregated view of risks related to overall Operations Mega Processes;Develop systemic Operations risk profile; and assume the role of Operations Risk Panel (ORP) Secretariate. Review all the operational assets risks identified and ensure all material risks are properly consolidated at the operations systemic level and escalated to the Associate Operations Risk Director;Engage Corporate, Projects Delivery and Development risk teams to ensure proper and effective transfer of risks across the value chain risk owners;Engage the Operations teams in discussions regarding events that could lead to potential losses or missed opportunities;Run and facilitate the operations risk assessment workshops/meetings;Facilitate the development of the risk treatment plans with the risk owners. Review the consolidated operations risk treatment strategies and identify improvement areas that could be adopted at the enterprise level to better utilize company resources. Prepare risk dashboards and reports;Monitor compliance and effectiveness of the RM processes & procedures within RSG Operations and report on results; and Monitor implementation timeliness and effectiveness of the consolidated Operational risk treatment Plans and strategy. Identify risk training needs;Develop and deliver training materials to the Risk Champions to raise RM awareness;Recommend to the Associate Operations Risk Director the awareness messages (i.e., emails, brochures, screen savers, etc.) to be delivered to the business; and Share knowledge of risk practices and best practices with the ERM function.<br>Job Requirements:Bachelor’s degree in Risk Management, Finance, or Business Administration. Certification in Risk Management or Risk Assurance from a well-renowned international body (i.e., , IRM, IIA). Seven to ten years of Enterprise Risk Management and/or Risk-based Internal Audit experience. Three years of experience with a consulting firm (EY, Deloitte, PwC… etc),Experienced with Enterprise Risk Management frameworks (ISO 31000 or COSO ERM). Excellent written and verbal English language skills. Risk assessment for the operational subsidiaries, activities, and enablers.
We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br>Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management. Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br>Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution. Cultivate and maintain strong relationships with clients to understand their needs and concerns. Analyze client feedback and implement strategies to drive improvements in customer satisfaction. Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br>Strategic Process Improvement Identify and implement process improvements within the customer service department. Develop and enforce best practices to streamline workflows and enhance operational efficiency. Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals. Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge. Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service. Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br>Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently. Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br>Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies. Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br><br><br>Requirements<br><br><br>• Bachelor's degree in business, finance, or a related field.• Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.• Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).• Strong leadership and team management skills.• Excellent communication and interpersonal skills.• Knowledge of financial markets and stockbroking processes.• Ability to handle stressful situations and resolve conflicts effectively.• Proficiency in customer service software and CRM systems.• Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br>We offer a comprehensive and holistic work experience and package as follows:• Competitive compensation and benefits.• Fun loving and diverse work environment• Business casual work attire everyday<br>*Please note that only short-listed candidates will be contacted. Thank you.<br><br><br>Benefits<br><br>Paid Time Off Training & Development Performance Bonus
Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose:This role aims to ensure adequate integration and consolidation of the risks from the operational subsidiaries and enablers level up to the operations systemic level. The Manager – Operations Risk is responsible for developing dashboards and risk registers for a) subsidiaries, operational assets, activities, and operational enablers, including hospitality and non-hospitality activities; and b) Operations Risk Profile.<br>Job Responsibilities:<br>Participate in setting the goals, initiatives & plans and monitor their execution;Manage day-to-day activities & operations, including implementation of all policies & procedures and recommend potential improvements where appropriate;Assist in the development and management of financial and human resource requirements (annual budget); and Manage, guide & support employees in the execution of their work and develop them to improve performance. Support developing and maintaining Operations Risk Management policy, Processes & Procedures in alignment with the ISO 31000 framework, and ensure integration & alignment between the operational verticals;Roll-out upon gaining the approval of the Associate Operations Risk Director the approved implementation plan for Operations;Oversee the implementation of the approved mitigation plans;Provide an aggregated view of risks related to overall Operations Mega Processes;Develop systemic Operations risk profile; and assume the role of Operations Risk Panel (ORP) Secretariate. Review all the operational assets risks identified and ensure all material risks are properly consolidated at the operations systemic level and escalated to the Associate Operations Risk Director;Engage Corporate, Projects Delivery and Development risk teams to ensure proper and effective transfer of risks across the value chain risk owners;Engage the Operations teams in discussions regarding events that could lead to potential losses or missed opportunities;Run and facilitate the operations risk assessment workshops/meetings;Facilitate the development of the risk treatment plans with the risk owners. Review the consolidated operations risk treatment strategies and identify improvement areas that could be adopted at the enterprise level to better utilize company resources. Prepare risk dashboards and reports;Monitor compliance and effectiveness of the RM processes & procedures within RSG Operations and report on results; and Monitor implementation timeliness and effectiveness of the consolidated Operational risk treatment Plans and strategy. Identify risk training needs;Develop and deliver training materials to the Risk Champions to raise RM awareness;Recommend to the Associate Operations Risk Director the awareness messages (i.e., emails, brochures, screen savers, etc.) to be delivered to the business; and Share knowledge of risk practices and best practices with the ERM function.<br>Job Requirements:Bachelor’s degree in Risk Management, Finance, or Business Administration. Certification in Risk Management or Risk Assurance from a well-renowned international body (i.e., , IRM, IIA). Seven to ten years of Enterprise Risk Management and/or Risk-based Internal Audit experience. Three years of experience with a consulting firm (EY, Deloitte, PwC… etc),Experienced with Enterprise Risk Management frameworks (ISO 31000 or COSO ERM). Excellent written and verbal English language skills. Risk assessment for the operational subsidiaries, activities, and enablers.