Airline Ticketing Agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Analyzes information, identifying current and potential problems and proposing solutions.<br>• Observes, receives, and otherwise obtains information from all relevant sources.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Maintains accurate reservation system information.<br>• Provides support with cluster selling initiatives to all reservation centers.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period and continually analyzes transient booking patterns.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy&nbsp;<br>• Takes a predetermined strategy and contributing to the execution of that strategy.<br>• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.<br>• Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Provides critical input to market leaders for development of property and overall market sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Provides recommendations to properties for Business Transient Sales account strategies.<br>• Leads efforts to coordinate strategies between group sales offices.<br>• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>• Provides recommendations to improve effectiveness of revenue management processes.<br>• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.<br>• Communicates market direction to revenue management, sales and hotel leaders.<br>Building Successful Relationships<br>• Develops constructive and cooperative working relationships with others, and maintains them over time.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Additional Responsibilities&nbsp;<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Enters, transcribes, records, stores, or maintains information in written or electronic form.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior Project Quality Specialist to join our team!</p><p>What You ll Be Doing</p><ul><li>Support the implementation and continuous improvement of the Project Quality Management System (QMS).</li><li>Monitor compliance with the Project Quality Plan, quality procedures, specifications, standards, and contractual requirements.</li><li>Provide specialist quality support to Engineering, Design, Construction, Procurement, Commissioning, and Project Management teams.</li><li>Review and monitor project quality procedures, Inspection and Test Plans (ITPs), Method Statements, checklists, and inspection requirements.</li><li>Ensure quality requirements are clearly defined and incorporated into project execution strategies and work packages.</li><li>Conduct quality surveillance, inspections, audits, and compliance assessments across project activities.</li><li>Monitor the implementation of approved quality processes by Contractors, Subcontractors, Consultants, and Suppliers.</li><li>Review quality documentation and verify that required inspections and tests are properly planned and executed.</li><li>Monitor quality records, inspection reports, test results, material approvals, certificates, and other quality documentation.</li><li>Identify quality risks, trends, recurring deficiencies, and potential non-conformances.</li><li>Review and monitor Non-Conformance Reports (NCRs), observations, deficiencies, and corrective actions.</li><li>Support root cause analysis for significant and recurring quality issues.</li><li>Develop and monitor corrective and preventive action plans.</li><li>Verify the effectiveness of corrective actions prior to closure.</li><li>Conduct internal quality audits and support Client, Consultant, and external audits.</li><li>Prepare audit plans, checklists, reports, findings, and corrective action trackers.</li><li>Monitor timely closure of audit findings and quality observations.</li><li>Review Contractor and Subcontractor Quality Management Systems and project quality plans.</li><li>Participate in quality assessments of Contractors, Subcontractors, Suppliers, and specialist vendors.</li><li>Review quality-related technical submissions, procedures, inspection plans, and project documentation.</li><li>Monitor quality performance indicators and identify areas requiring improvement.</li><li>Develop quality dashboards, reports, and performance summaries.</li><li>Analyze quality data and trends to identify systemic issues and improvement opportunities.</li><li>Provide regular quality performance updates to the Project Quality Manager and Project Management.</li><li>Support quality awareness programs, training sessions, workshops, and lessons-learned activities.</li><li>Promote a proactive quality culture throughout the project.</li><li>Participate in quality and technical meetings with Client, Consultant, Contractors, and project stakeholders.</li><li>Support investigation of major quality failures, defects, and recurring non-conformances.</li><li>Ensure quality lessons learned are captured, documented, and incorporated into project processes.</li><li>Support project closeout and handover by ensuring quality records and dossiers are complete and compliant.</li></ul><p>Engineering &amp; Design Quality Responsibilities</p><ul><li>Monitor implementation of quality assurance processes for engineering and design activities.</li><li>Review engineering and design deliverables for compliance with project quality requirements.</li><li>Support audits of Lead Design Consultants and specialist design consultants.</li><li>Monitor design checking, verification, review, and approval processes.</li><li>Track design quality comments, observations, and corrective actions.</li><li>Verify that design changes are properly reviewed, approved, documented, and controlled.</li><li>Support multidisciplinary design quality reviews and technical audits.</li><li>Monitor compliance of engineering deliverables with applicable codes, standards, Client requirements, and approved design criteria.</li><li>Identify recurring design quality issues and coordinate appropriate corrective and preventive actions.</li><li>Support quality reviews of technical submissions, calculations, specifications, drawings, and engineering deliverables.</li></ul><p>Construction Quality Responsibilities</p><ul><li>Monitor implementation of construction quality requirements across site activities.</li><li>Conduct surveillance inspections of critical and high-risk construction activities.</li><li>Review ITPs, Method Statements, WIRs, MIRs, test reports, inspection records, and quality documentation.</li><li>Verify that required inspections and tests are completed before subsequent activities proceed.</li><li>Monitor material approval, delivery, inspection, storage, traceability, and testing.</li><li>Monitor Contractor and Subcontractor QA/QC performance.</li><li>Review trends in NCRs, rejected inspections, test failures, rework, and recurring defects.</li><li>Support investigation of construction defects and quality failures.</li><li>Coordinate with Construction and QA/QC teams to ensure timely resolution of quality issues.</li><li>Verify implementation of corrective actions and preventive measures.</li></ul><p>Airport / Infrastructure &amp; Airfield Responsibilities</p><ul><li>Support quality management across airport terminals, airfield infrastructure, runways, taxiways, aprons, roads, utilities, MEP systems, district cooling, and external works.</li><li>Monitor quality requirements associated with critical airport and airfield systems.</li><li>Support audits and surveillance activities for specialist aviation, infrastructure, and building works.</li><li>Ensure quality requirements for airside and landside works are properly implemented.</li><li>Support quality assurance for phased construction and complex multidisciplinary interfaces.</li><li>Monitor compliance with project-specific airport, aviation, authority, and Client requirements.</li><li>Support quality management during testing, commissioning, integrated systems testing, and handover.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Engineering, Construction Management, Quality Management, or a related discipline.</li><li>Minimum 10 years of relevant experience in project quality management, QA/QC, quality assurance, or quality control.</li><li>Strong experience on major construction, infrastructure, airport, or multidisciplinary projects.</li><li>Proven experience implementing and monitoring Project Quality Management Systems.</li><li>Strong experience in quality audits, inspections, NCR management, corrective actions, and quality performance monitoring.</li><li>Experience working with Clients, Consultants, Contractors, Subcontractors, and specialist vendors.</li><li>Strong knowledge of ISO 9001 and quality management principles.</li><li>Strong understanding of engineering, design, construction, and commissioning quality processes.</li><li>Experience with ITPs, Method Statements, inspection procedures, testing, and quality documentation.</li><li>Experience on airport / airfield projects is highly desirable.</li><li>ISO 9001 Lead Auditor or equivalent certification is preferred.</li><li>Professional engineering or quality certification is an advantage.</li></ul><p>What Desired Skills You ll Bring</p><ul><li>Project Quality Management</li><li>Quality Assurance</li><li>Quality Control</li><li>Quality Auditing</li><li>Quality Compliance</li><li>Engineering &amp; Design Quality</li><li>Construction Quality</li><li>NCR Management</li><li>Corrective &amp; Preventive Actions</li><li>Root Cause Analysis</li><li>Quality Risk Management</li><li>Quality Performance Monitoring</li><li>Contractor Quality Management</li><li>Consultant Quality Management</li><li>Inspection &amp; Testing</li><li>Quality Documentation</li><li>Continuous Improvement</li><li>Quality Reporting &amp; Dashboards</li><li>Stakeholder Coordination</li><li>Problem Solving</li><li>Quality Leadership</li></ul>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Interface Lead to join our team! The Interface Lead will be responsible for managing and coordinating technical, organizational, contractual, and physical interfaces between project disciplines, contractors, consultants, authorities, stakeholders, and operational entities. The role will ensure that interfaces are clearly identified, assigned, tracked, and resolved in a timely manner to prevent design conflicts, construction delays, scope gaps, rework, and impacts to project milestones.</p><p>What You'll Be Doing:</p><ul><li>Lead the day-to-day interface management activities across assigned project areas and packages.</li><li>Establish and maintain the project Interface Management Plan, procedures, workflows, and governance requirements.</li><li>Develop and maintain the Interface Register / Interface Control Document (ICD).</li><li>Identify, document, classify, and monitor technical and non-technical interfaces across the project.</li><li>Coordinate interfaces between Engineering, Construction, Procurement, Commissioning, Quality, HSE, Planning, Commercial, and Operations.</li><li>Manage interfaces between different engineering disciplines including Civil, Structural, MEP, ICT, ELV, Utilities, Roads, Airfield, FLS, and specialist systems.</li><li>Coordinate interfaces between multiple contractors, consultants, subcontractors, and project packages.</li><li>Identify interfaces between new works and existing infrastructure / operational facilities.</li><li>Coordinate airport airside / landside and operational interfaces where applicable.</li><li>Identify interface requirements at an early stage and ensure responsibilities are clearly assigned to the relevant parties.</li><li>Develop and maintain Interface Responsibility Matrices (IRM) and interface ownership structures.</li><li>Define interface inputs, outputs, deliverables, responsibilities, dates, and acceptance criteria.</li><li>Coordinate technical information exchange between interfacing parties.</li><li>Facilitate interface workshops and coordination meetings.</li><li>Prepare meeting agendas, minutes, interface action trackers, and follow-up reports.</li><li>Monitor interface actions and ensure timely closure of outstanding issues.</li><li>Escalate critical or overdue interface issues to Project Management.</li><li>Coordinate resolution of design clashes, scope gaps, technical discrepancies, and construction interface issues.</li><li>Review interface requirements within drawings, specifications, contracts, technical submissions, and project documents.</li><li>Coordinate with BIM / Digital Engineering teams to identify and resolve spatial and technical clashes.</li><li>Support multidisciplinary design coordination and constructability reviews.</li><li>Review interface requirements associated with temporary works, construction sequencing, access, logistics, and work fronts.</li><li>Coordinate interfaces between permanent works and temporary facilities where applicable.</li><li>Manage interfaces between construction activities and testing, commissioning, operational readiness, and handover.</li><li>Coordinate system interfaces and integration requirements during commissioning.</li><li>Ensure interface requirements are incorporated into project schedules and key milestones.</li><li>Coordinate with Planning and Project Controls to monitor interface-related activities and constraints.</li><li>Identify interface dependencies that may affect the critical path or project milestones.</li><li>Support development of mitigation and recovery strategies for interface-related delays.</li><li>Coordinate with Commercial and Contracts teams regarding interface-related scope boundaries, responsibilities, variations, and claims.</li><li>Identify potential scope gaps, overlaps, and responsibility conflicts between contracts and packages.</li><li>Support resolution of contractual interface issues in coordination with Commercial and Contracts teams.</li><li>Maintain records of interface decisions, agreements, approvals, and technical resolutions.</li><li>Ensure interface agreements are formally documented and communicated to relevant stakeholders.</li><li>Monitor implementation of agreed interface requirements in design and construction.</li><li>Conduct interface inspections and site walks where required to verify physical interface conditions.</li><li>Coordinate with Quality teams regarding interface-related inspections, NCRs, and corrective actions.</li><li>Support resolution of interface-related RFIs, Technical Queries, NCRs, and site issues.</li><li>Coordinate with HSE teams regarding interfaces that may create safety or operational risks.</li><li>Coordinate with authorities, utility providers, airport operators, and external stakeholders where required.</li><li>Monitor interface risks and maintain an Interface Risk Register where applicable.</li><li>Provide regular interface status reports and dashboards to Project Management.</li><li>Identify trends and recurring interface issues and recommend corrective actions.</li><li>Support project governance meetings by providing interface status, key risks, and outstanding actions.</li><li>Ensure interface information is properly documented and controlled.</li><li>Support project handover by ensuring all outstanding interfaces are closed before completion.</li><li>Capture interface-related lessons learned and best practices for future project phases.</li><li>Provide guidance and support to engineers and coordinators involved in interface management.</li></ul><p>What Required Skills You'll Bring:</p><ul><li>Bachelor s degree in Engineering, Construction Management, Project Management, or a related discipline.</li><li>5+ years of relevant experience in interface management, engineering coordination, construction management, or project delivery.</li><li>Proven experience on major airport, infrastructure, transportation, or large-scale construction projects.</li><li>Strong multidisciplinary coordination experience.</li><li>Experience managing interfaces between contractors, consultants, design teams, and project stakeholders.</li><li>Airport / aviation interface management experience is highly preferred.</li><li>PMP / CAPM certification is an advantage.</li><li>Interface Management / Systems Engineering training is preferred.</li><li>PMI / AACE project controls training is an advantage.</li><li>BIM / Digital Engineering coordination training is beneficial.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering, Construction Management, Project Management, or a related discipline. 5+ years of relevant experience in interface management, engineering coordination, construction management, or project delivery. Proven experience on major airport, infrastructure, transportation, or large-scale construction projects. Strong multidisciplinary coordination experience. Experience managing interfaces between contractors, consultants, design teams, and project stakeholders. Airport / aviation interface management experience is highly preferred. PMP / CAPM certification is an advantage. Interface Management / Systems Engineering training is preferred. PMI / AACE project controls training is an advantage. BIM / Digital Engineering coordination training is beneficial. Relevant HSE certification is an advantage.</p><ul><li>Strong coordination and stakeholder management skills.</li><li>Excellent communication and negotiation abilities.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to understand complex multidisciplinary interfaces.</li><li>Proactive approach to identifying interface risks before they impact the project.</li><li>Strong follow-up and action management capabilities.</li><li>Ability to work effectively with senior stakeholders, contractors, consultants, and technical teams.</li><li>Strong organizational and time-management skills.</li><li>Ability to manage multiple interfaces and priorities simultaneously.</li><li>Professional and diplomatic approach to resolving conflicts between stakeholders.</li><li>Strong decision-making and escalation judgment.</li><li>Ability to work effectively under demanding project schedules.</li><li>Strong teamwork and collaboration skills.</li></ul>

Company Description <br>Stafflethes is an international staffing firm headquartered in India, providing recruitment and outsourcing solutions across sectors such as Aviation, Construction, Engineering, and Finance. The company supports clients across the EU, UK, USA, Asia & Middle East, Australia, and New Zealand, helping them build strong, skilled teams. Stafflethes focuses on connecting organizations with exceptional professionals through tailored hiring solutions that address evolving global workforce needs. With a strong commitment to quality and reliability, Stafflethes partners with businesses worldwide to support long-term growth and operational efficiency. Candidates joining roles through Stafflethes can expect exposure to high standards of safety, performance, and professionalism.<br>Role Description <br>This is a full-time, on-site role for IRATA Certified Multi-Skilled Rope Access Technicians based in Ahmedabad. The role involves performing rope access operations for tasks such as external building maintenance, window cleaning, and structural inspections at height in compliance with IRATA standards and site safety procedures. Daily responsibilities include setting up and checking rope systems, conducting pre-work risk assessments, and maintaining detailed records of work performed and any defects identified. The technician will collaborate with site supervisors and other team members to plan work scopes, follow safe work methods, and ensure efficient completion of tasks within agreed timelines. The role also requires proper care of equipment, adherence to safety regulations, and participation in toolbox talks and periodic training or refresher courses as needed.<br>Job Requirements<br>- Valid IRATA Certification- Multi-skilled Rope Access Technician- Relevant industrial/project experience preferred- Valid passport and willingness to relocate to Saudi Arabia<br>Qualifications<br>Demonstrated competence in Rope Access operations, with current IRATA certification and practical experience in multi-skilled rope access tasks. Strong capability in Working at Height / Work at Height activities, including safe system setup, hazard identification, and strict adherence to safety protocols. Hands-on experience with Window Cleaning and facade maintenance using rope access techniques on commercial or industrial structures. Ability to perform Inspection tasks at height, including visual checks, basic reporting on structural or facade conditions, and documentation of findings. Good physical fitness and stamina suitable for demanding work at height, with a strong safety mindset and attention to detail. Ability to read and follow work instructions, method statements, and safety procedures, and communicate clearly with supervisors and team members. Experience in building maintenance, industrial services, or related fields is an advantage; prior work in multinational or high-compliance environments is beneficial. Relevant vocational training or technical education in a related discipline (e.g., construction, engineering, maintenance) is preferred.<br>What We Offer<br>- Excellent international career opportunity- Competitive salary and benefits- Professional work environment- Long-term project opportunities<br>How to Apply<br>Interested candidates are invited to send their updated CV along with their IRATA certificate to:<br>???? prashant.chhangani@stafflethes.in<br>Only shortlisted candidates will be contacted.

<strong>Company Description<br><br></strong>Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Job Description<br><br></strong><ul><li>Welcome guests with warmth and professionalism upon arrival and departure.</li><li>Act as a key point of contact in the lobby, assisting guests with inquiries, directions, hotel information, and local recommendations.</li><li>Anticipate guest needs and provide personalized service to create memorable experiences.</li><li>Escort VIPs, long-stay guests, and special occasion guests when required.</li><li>Maintain a visible presence in the lobby and public areas to proactively engage with guests.</li><li>Assist guests with transportation arrangements, restaurant reservations, and other requests.</li><li>Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution.</li><li>Promote hotel facilities, services, dining outlets, wellness offerings, and special events.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma and Degree from preferably hospitality or related field.</li><li>Minimum 1 year relevant experience.</li><li>Excellent communication skills in English.</li><li>Possesses strong interpersonal skills.<br><br></li></ul>Additional Information<br><br><ul><li>Strong understanding of ultra-luxury wellness concepts and brand alignment.</li><li>Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred.</li><li>Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea destination.</li><li>A proactive, anticipatory approach with a strong sense of accountability and ownership.</li><li>Impeccable grooming and personal presentation aligned with luxury standards.</li></ul>

<p><strong>Key Responsibilities</strong></p><ol><li>Supervises the management of all activities related to the digital platforms and campaigns of awareness campaigns.</li><li>Provides recommendations regarding areas of development and improvement within the department.</li><li>Supervises the management of activities and monitoring of various social media channels for awareness campaigns.</li><li>Contributes to the development and implementation of social media and digital media campaigns for awareness campaigns.</li><li>Contributes to reviewing the content developed by the Digital Content Production Department for awareness communication and managing content publishing activities through the social media channels of awareness campaigns.</li><li>Monitors and verifies the compliance of various activities for publishing information and content of the National Energy Consumption Rationalization Campaign in media/social media with guidelines and policies.</li><li>Supervises engagement with the public on social media platforms and responds to their inquiries.</li><li>Monitors the reservation of spaces for digital advertisements.</li><li>Monitors the evaluation of the effectiveness of various communication/social media channels and websites that are used.</li><li>Supervises the media plans for the Energy System and provides views and advice, when needed.</li><li>Contributes to preparing periodic reports on the department’s activities and achievements and proposals for improving its performance.</li><li>Complies with the entity’s work regulations and conduct, cybersecurity policies, and the procedures of the organizational unit.</li><li>Performs any other tasks assigned by direct supervisors.</li></ol><p><br></p><p><strong>Required Experience</strong></p><ul><li>Minimum of 6 years of experience in a relevant field.</li></ul><p><br></p><p><strong>Education</strong></p><ul><li>Bachelor’s degree in Media or any related field.</li></ul><p><br></p><p><br></p>

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3> <p style="margin:0 0 12px; ************;">تبحث شركة إن يو آر بي إيه إتش إيه آر عن <strong style="font-weight:700;">موظف استقبال فندق</strong> للانضمام إلى فريقها في المدينة المنورة. يركز هذا الدور على الإشراف على خدمات الضيوف في مكتب الاستقبال وتنسيقها وتقديمها، بما في ذلك عمليات الحجز وتسجيل الدخول والخروج. هذه فرصة بدوام كامل للمرشحين الذين يتمتعون بخبرة تتراوح من 0 إلى سنة واحدة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المسؤوليات الرئيسية</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">الحفاظ على قائمة الحجوزات وتوفير السجلات الورقية الضرورية لضمان سير العمل بسلاسة.</li> <li style="margin:0 0 6px;">العمل على رفع مستوى خدمة العملاء ورضاهم، ومتابعة وحل المنازعات والشكاوى بفعالية.</li> <li style="margin:0 0 6px;">ضمان تنفيذ سياسات وإجراءات الفندق بشكل دقيق ومتسق.</li> <li style="margin:0 0 6px;">تكوين علاقات تجارية قوية والحفاظ عليها مع الأطراف الأخرى، مثل وكالات السفر والحجوزات.</li> <li style="margin:0 0 6px;">مراجعة أسعار الفندق وتنظيم الفواتير تبعاً لذلك لضمان الدقة المالية.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرة</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">خبرة عملية تتراوح من 0 إلى سنة واحدة في مجال ذي صلة، ويفضل أن تكون في قطاع الفنادق أو خدمة العملاء.</li> <li style="margin:0 0 6px;">القدرة على إدارة مهام متعددة والعمل تحت الضغط.</li> <li style="margin:0 0 6px;">مهارات تواصل ممتازة ولباقة في التعامل مع الضيوف والزملاء.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهارات المطلوبة</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">مهارات تنظيمية وإدارية قوية.</li> <li style="margin:0 0 6px;">القدرة على حل المشكلات واتخاذ القرارات السريعة.</li> <li style="margin:0 0 6px;">إتقان استخدام أنظمة الحجز وبرامج إدارة الفنادق (ميزة إضافية).</li> <li style="margin:0 0 6px;">الالتزام بمعايير خدمة العملاء العالية.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">بيئة العمل</h3> <p style="margin:0 0 12px; ************;">يعمل موظف الاستقبال في بيئة فندقية ديناميكية في المدينة المنورة، ضمن فريق ملتزم بتقديم أفضل تجربة للضيوف. الوظيفة بدوام كامل وتتطلب التفاعل المباشر مع العملاء والجهات الخارجية.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">تقديم الطلبات</h3> <p style="margin:0 0 12px; ************;">ندعو المرشحين المهتمين والذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم لهذه الفرصة في شركة إن يو آر بي إيه إتش إيه آر.</p></div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Gathern and the Role</h3> <p style="margin:0 0 12px; ************;">Gathern is seeking a <strong style="font-weight:700;">Guest Relations Associate</strong> to join its team in Riyadh. This full-time position is designed for individuals who are passionate about delivering exceptional customer service and ensuring all guests have a positive and memorable experience during their interactions with the company.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose</h3> <p style="margin:0 0 12px; ************;">The Guest Relations Associate serves as the primary point of contact for guests. This role involves handling inquiries, resolving issues or complaints in a timely and professional manner, and providing product recommendations. The associate will also assist with bookings and maintain accurate guest records, contributing directly to guest satisfaction and the company's overall success.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide exceptional customer service to all guests.</li> <li style="margin:0 0 6px;">Act as the main point of contact for guest inquiries and ensure timely resolution of any issues or complaints.</li> <li style="margin:0 0 6px;">Assist guests with booking reservations and provide product recommendations.</li> <li style="margin:0 0 6px;">Maintain accurate guest records and update customer information as needed.</li> <li style="margin:0 0 6px;">Collaborate with team members to improve guest satisfaction and contribute to the overall success of the company.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor's or Diploma degree.</li> <li style="margin:0 0 6px;">0-1 years of relevant professional experience.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Excellent communication and interpersonal skills.</li> <li style="margin:0 0 6px;">Ability to remain calm and professional in stressful situations.</li> <li style="margin:0 0 6px;">Strong organizational skills and attention to detail.</li> <li style="margin:0 0 6px;">Ability to work flexible hours, including weekends and holidays.</li> <li style="margin:0 0 6px;">Demonstrated positive and friendly attitude.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location</h3> <p style="margin:0 0 12px; ************;">This full-time position is based in Riyadh, within the Riyadh Province.</p>

<h3 >About the Role</h3> <p >Le Meridien is seeking a <strong >Concierge</strong> to join their team. This full-time role involves responding to guest requests, providing information about the property and local amenities, and ensuring guest satisfaction through various services and arrangements. The position requires 0-1 years of experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning, by making arrangements or identifying appropriate providers.</li> <li >Address special requests from guests with unique needs and follow up to ensure their satisfaction.</li> <li >Gather, summarize, and provide information to guests about the property and surrounding area amenities, including special events and activities.</li> <li >Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li> <li >Contact appropriate individuals or departments (*, Bellperson, Housekeeping) as necessary to resolve guest calls, requests, or problems.</li> <li >Review shift logs/daily memo books and document pertinent information in logbooks.</li> <li >Monitor the club lounge for seating availability, service quality, and the safety and well-being of guests.</li> <li >Report accidents, injuries, and unsafe work conditions to management and complete required safety training and certifications.</li> <li >Follow all company policies and procedures, maintain a clean and professional appearance, ensure confidentiality of proprietary information, and protect company assets.</li> <li >Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li> <li >Communicate professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.</li> <li >Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.</li> <li >Comply with quality assurance expectations and standards.</li> <li >Perform other reasonable job duties as requested by Supervisors.</li> </ul> <h3 >Physical Requirements</h3> <ul > <li >Ability to stand, sit, or walk for extended periods or an entire work shift.</li> <li >Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li ><strong >Education:</strong> High school diploma or *** equivalent.</li> <li ><strong >Related Work Experience:</strong> No related work experience is required.</li> <li ><strong >Supervisory Experience:</strong> No supervisory experience is required.</li> <li ><strong >License or Certification:</strong> None.</li> </ul> <h3 >About Le Meridien</h3> <p >Le Meridien draws inspiration from the era of glamorous travel, celebrating each culture through a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service and experiences for curious and creative guests who appreciate moments of connection and savouring their destination. Le Meridien is part of the Marriott International portfolio of brands.</p> <h3 >Commitment to Diversity</h3> <p >Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<p>Because every arrival sets the tone for something extraordinary. As a Front Office agent, you are the first point of connection and the lasting impression bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Warmly welcome all guests with genuine enthusiasm and a personalized approach.</li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated.</li><li>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience.</li><li>Process payments, handle deposits, issue keys, and explain room and hotel features.</li><li>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.</li><li>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly.</li><li>Provide accurate information about the hotel s facilities, outlets, and local area happenings.</li><li>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems.</li><li>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for.</li><li>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&amp;B, Reservations) to fulfill guest needs.</li><li>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.</li><li>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.</li><li>Operate the Property Management System confidently for all Front Office functions.</li><li>Manage the Reception email inbox professionally and timely.</li><li>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards.</li><li>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures.</li><li>Close cashier audits at shift end, ensuring alignment of balances and documentation.</li><li>Identify upselling opportunities across rooms, suites, F&amp;B outlets, and spa supporting revenue targets.</li><li>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.</li><li>Uphold the privacy and confidentiality of all guest information.</li><li>Comply with the hotel s credit policy and all SOPs related to cashiering and guest services.</li><li>Adhere to all Health, Safety &amp; Hygiene procedures, and be familiar with fire and emergency protocols.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National only , Professional , polished, and confident in guest-facing environments</p><p>Fresh graduate , or 0-1 years of experience in a similar field</p><p>Energetic, adaptable, and able to thrive in a fast-paced environment</p><p>Strong written and verbal communication skill in English and Arabic</p><p>Ability to work cohesively with co-workers as part of a team</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times</p><p>Ability to promote positive relations with all guests</p><p>Able to exercise good judgment with difficult guests</p><p>Understanding and ability to work in a multi-cultural environment</p>

<p>Because every arrival sets the tone for something extraordinary. As a Front Office agent, you are the first point of connection and the lasting impression bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><p>Key Responsibilities:</p><ul><li>Warmly welcome all guests with genuine enthusiasm and a personalized approach.</li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated.</li><li>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience.</li><li>Process payments, handle deposits, issue keys, and explain room and hotel features.</li><li>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.</li><li>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly.</li><li>Provide accurate information about the hotel s facilities, outlets, and local area happenings.</li><li>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems.</li><li>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for.</li><li>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&amp;B, Reservations) to fulfill guest needs.</li><li>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.</li><li>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.</li><li>Operate the Property Management System confidently for all Front Office functions.</li><li>Manage the Reception email inbox professionally and timely.</li><li>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards.</li><li>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures.</li><li>Close cashier audits at shift end, ensuring alignment of balances and documentation.</li><li>Identify upselling opportunities across rooms, suites, F&amp;B outlets, and spa supporting revenue targets.</li><li>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.</li><li>Uphold the privacy and confidentiality of all guest information.</li><li>Comply with the hotel s credit policy and all SOPs related to cashiering and guest services.</li><li>Adhere to all Health, Safety &amp; Hygiene procedures, and be familiar with fire and emergency protocols.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National , Professional , polished, and confident in guest-facing environments</p><p>Fresh graduate , or 1-2 years of experience in a similar field</p><p>Energetic, adaptable, and able to thrive in a fast-paced environment</p><p>Strong written and verbal communication skill in English and Arabic</p><p>Ability to work cohesively with co-workers as part of a team</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times</p><p>Ability to promote positive relations with all guests</p><p>Able to exercise good judgment with difficult guests</p><p>Understanding and ability to work in a multi-cultural environment</p>

<p>Because every arrival sets the tone for something extraordinary. As a Front Office agent, you are the first point of connection and the lasting impression bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Warmly welcome all guests with genuine enthusiasm and a personalized approach.</li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated.</li><li>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience.</li><li>Process payments, handle deposits, issue keys, and explain room and hotel features.</li><li>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.</li><li>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly.</li><li>Provide accurate information about the hotel s facilities, outlets, and local area happenings.</li><li>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems.</li><li>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for.</li><li>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&amp;B, Reservations) to fulfill guest needs.</li><li>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.</li><li>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.</li><li>Operate the Property Management System confidently for all Front Office functions.</li><li>Manage the Reception email inbox professionally and timely.</li><li>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards.</li><li>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures.</li><li>Close cashier audits at shift end, ensuring alignment of balances and documentation.</li><li>Identify upselling opportunities across rooms, suites, F&amp;B outlets, and spa supporting revenue targets.</li><li>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.</li><li>Uphold the privacy and confidentiality of all guest information.</li><li>Comply with the hotel s credit policy and all SOPs related to cashiering and guest services.</li><li>Adhere to all Health, Safety &amp; Hygiene procedures, and be familiar with fire and emergency protocols.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National , Professional , polished, and confident in guest-facing environments</p><p>Fresh graduate , or 1-2 years of experience in a similar field</p><p>Energetic, adaptable, and able to thrive in a fast-paced environment</p><p>Strong written and verbal communication skill in English and Arabic</p><p>Ability to work cohesively with co-workers as part of a team</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times</p><p>Ability to promote positive relations with all guests</p><p>Able to exercise good judgment with difficult guests</p><p>Understanding and ability to work in a multi-cultural environment</p>

<p>Technology Sales professionals, what does your next move need to give you?</p><p><br></p><p>A market you can genuinely build? More ownership? Strong earning potential? The opportunity to work with enterprise clients across one of the world’s fastest-growing technology markets?</p><p><br></p><p>We’re growing our Managed Services business at Halian and looking for an experienced Managed Services Sales Business Development Manager to join us in Saudi Arabia.</p><p><br></p><p>You’ll be focused on winning new enterprise business across the Kingdom, building relationships with senior and C-suite decision-makers and developing opportunities across our Managed Services and technology portfolio.</p><p><br></p><p>This could include Oracle Fusion, Service Desk &amp; Onsite Support, Infrastructure &amp; Cloud Operations, Cybersecurity, DevOps &amp; SecOps, AI/ML &amp; Data, Software &amp; Mobile Development and ManageEngine solutions.</p><p><br></p><p>You’ll have the opportunity to target organisations across Government, Financial Services, Telecommunications, Healthcare, Energy, Logistics, Retail and Aviation, taking ownership of opportunities from the first conversation through to proposal, negotiation and contract signature.</p><p><br></p><p><strong>What’s in it for you?</strong></p><ul><li>Competitive base salary with uncapped commission</li><li>Ownership of a high-growth market across Saudi Arabia</li><li>The opportunity to work with leading enterprise, government and technology organisations</li><li>A broad portfolio of Managed Services and technology solutions to take to market</li><li>Support from experienced technical, delivery and commercial teams</li><li>The opportunity to build long-term strategic client relationships</li><li>Career progression within an international business</li><li>The chance to have a direct impact on Halian’s growth across Saudi Arabia</li></ul><p><br></p><p><strong>What we’re looking for</strong></p><p>We’re looking for someone with strong experience in enterprise technology sales and business development, ideally within Managed Services, with a proven track record of winning new business in Saudi Arabia.</p><p><br></p><p>You’ll know how to open doors, build relationships at C-suite level and navigate complex enterprise sales cycles. An established network within the Saudi technology market and experience selling Managed Services, Cloud, Cybersecurity, Oracle, AI/Data, ITSM or wider technology solutions would be ideal.</p><p><br></p><p>If you know the Saudi technology market, have the network to create opportunities and want the freedom to build something with real growth potential, we’d love to hear from you.</p><p><br></p><p>Join #halianlife.</p>

<p><strong>Company Description</strong> LPort is focused on enhancing the travel experience by creating a seamless, connected journey for every guest. The company aims to redefine airport travel through smooth, stress-free processes from arrival at the airport through boarding. With streamlined booking and smart solutions, LPort is dedicated to simplifying each step of the travel experience. Team members contribute directly to making travel more efficient, convenient, and enjoyable for guests.</p><p><br></p><p><span>We are hiring the launch team. You will be among the first agents in the Kingdom trained to run check-in outside the terminal, working on airline systems and building the operating standard others will follow. </span></p><p><br></p><p><strong>Role Description</strong> In this role, you will assist with the check-in process, verifiy travel documents, and ensure accurate data entry into the system. You will help guests with booking confirmations and luggage tagging. Daily responsibilities also include addressing guest inquiries, resolving issues, coordinating with airport and airline staff, and following all safety and security procedures.</p><p><br></p><p><strong>What you will do</strong></p><p><br></p><p><strong>Check-in</strong></p><p><strong>• </strong>Receive passengers, verify booking, flight details and service eligibility</p><p>• Verify identity and travel documents in line with approved procedures</p><p>• Process check-in through the airline's DCS within assigned authorities</p><p><strong>Baggage acceptance</strong></p><p><strong>• </strong>Verify piece count and weight against airline policy, and process excess baggage</p><p>• Apply baggage acceptance procedures and prohibited/restricted items controls</p><p>• Issue and attach baggage tags, verifying passenger, flight and destination data</p><p>• Apply security seals and record seal numbers per procedure</p><p><strong>Handover and chain of custody</strong></p><p><strong>• </strong>Prepare baggage for transport and complete handover to the responsible party</p><p>• Document transfer of custody in line with chain-of-custody procedures</p><p><strong>Compliance and exceptions</strong></p><p><strong>• </strong>Record exceptions and discrepancies, and escalate beyond-authority cases immediately</p><p>• Comply with aviation security and safety requirements and passenger data protection</p><p>• Maintain assigned DCS terminals, scales, printers and equipment</p><p><br></p><p><strong>What you bring</strong></p><p>• 1–3 years in airport customer service or ground handling</p><p>• Familiarity with DCS systems and baggage acceptance procedures</p><p>• Able to work rotating shifts under operational pressure</p><p>• Arabic and English</p><p>• Eligible to obtain the required security clearance</p><p><br></p><p><strong>What we offer</strong></p><p>• Full training on airline systems and off-airport procedures</p><p>• A role on the launch team of a new service, with room to grow as it scales</p><p>• Structured shifts and a professional operating environment</p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>WSP Middle East is seeking an experienced Principal Stakeholder Architect to lead architectural stakeholder management and coordination across major infrastructure, aviation, transport, and mixed-use development projects in Saudi Arabia.</p><br><p>The successful candidate will act as the primary architectural interface between clients, authorities, operators, design teams, contractors, and key project stakeholders, ensuring alignment between stakeholder requirements, design intent, and project delivery objectives.</p><br><br>Responsibilities:<br><ul><li>Liaise with all Stakeholders, Authorities, Consultants and Contractors on all project related documents such as NOCs, Permits, Approvals on design and construction related, handover requirements and handover work.</li><li>&nbsp;Preparation of reports, manuals and guideline documents pertaining to specific handover and stakeholder issues as required by the client.</li><li>Attend weekly / monthly meetings as necessary for all types of projects, keep track and record all required actions from all Stakeholders and follow up on the progress as required.</li><li>&nbsp;Liaise with Key Stakeholders and Authorities to ensure a smooth handover of assets on completion of works.</li><li>Provide handover and stakeholders input to weekly / monthly reports.</li><li>&nbsp;Inform the Team Leader of any potential delays in the project completion or milestones.</li><li>Provide all necessary on-site direction and work with PMC to team to complete the handover tasks.</li><li>Check and measure the performed work in his/her line of work, record and help the Team Leader to display progress vs programmed work.</li><li>Ensure correctness and completeness of ‘As-Built’ drawings, O&amp;M manuals and all related authority’s checklists and documents.</li><li>&nbsp;Lead and mentor the KSA AOR team while supporting strategic work-winning efforts, strengthening client relationships, and securing new project opportunities.</li><li>&nbsp;Mange resourcing and project deliverables across multiple projects in KSA and coordinate with other WSP offices to deliver compliant, high-quality, and commercially successful projects.</li></ul><br>Qualifications:<br><ul><li>Bachelor's or master’s degree in architecture, or a relevant field of study.</li><li>12+ years of experience in Stakeholder positions on similar construction projects.&nbsp;</li><li>Excellent communication and interpersonal skills.</li><li>Strong project management and leadership abilities.</li><li>A deep understanding of the required governmental processes to attain NOC, permits and authority approval across various regions in KSA.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Lead and manage the Quality Department for construction supervision activities</p><p>Develop, implement, and maintain the Project Quality Management System (QMS)</p><p>Ensure compliance with project specifications, contract requirements, and international standards</p><p>Review and approve Inspection &amp; Test Plans (ITPs), Method Statements, and quality procedures</p><p>Monitor contractor performance and ensure adherence to approved quality standards</p><p>Conduct quality audits, inspections, and surveillance activities</p><p>Manage non-conformance reports (NCRs) and ensure timely corrective and preventive actions</p><p>Coordinate with client, consultants, and contractors on all quality-related matters</p><p>Prepare and present quality reports to senior management and client</p><p>Ensure proper documentation and control of all quality records</p><p>Support project teams in resolving technical and quality issues</p><p>Establish and enforce quality objectives, KPIs, and performance metrics for the project</p><p>Lead quality kick-off meetings and regular coordination meetings with contractors and stakeholders</p><p>Review and approve material submittals, shop drawings, and technical submissions from a quality perspective</p><p>Ensure proper site inspections, testing, and commissioning activities are carried out as per approved procedures</p><p>Oversee third-party inspections and laboratory testing, ensuring compliance with project standards</p><p>Develop and implement quality training programs for project staff and contractors</p><p>Monitor and evaluate supplier and subcontractor quality performance</p><p>Ensure compliance with aviation authority standards and regulations (for airport/airbase projects)</p><p>Lead root cause analysis for major quality issues and implement preventive measures</p><p>Maintain and control quality documentation systems including logs, registers, and reports</p><p>Coordinate with HSE and project controls teams to align quality objectives with overall project goals</p><p>Support in risk management activities by identifying quality-related risks and mitigation measures</p><p>Ensure proper handover documentation, as-built records, and closeout reports are completed</p><p>Participate in client and regulatory inspections and address any observations</p><p>Drive continuous improvement initiatives across the project s quality processes</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 15+ years of experience in QA/QC within construction projects</p><p>Mandatory experience in Airport or Airbase projects</p><p>Proven experience in Construction Supervision / PMC environment</p><p>Bachelor s Degree in Engineering (Civil / Mechanical or related field)</p><p>Strong knowledge of ISO standards, QA/QC procedures, and international codes</p><p>Excellent understanding of construction methodologies and quality control processes</p><p>Professional certifications (e.g., ISO 9001 Lead Auditor) are preferred</p><p>Strong leadership, communication, and stakeholder management skills</p>

Key Responsibilities<br><br><ul><li> Sales &amp; Revenue Generation<br><br></li></ul>Develop and execute sales strategies to achieve and exceed the cluster's revenue targets.<br><br>Identify and pursue new business opportunities across corporate, government, leisure, MICE, wholesale, and other market segments.<br><br>Drive room nights, ADR, occupancy, and overall revenue contribution through effective account management and business development.<br><br>Promote all assigned hotels and ensure business is appropriately distributed across the cluster based on availability, rates, and market demand.<br><br>Monitor market trends, competitor activities, and customer requirements and recommend appropriate actions.<br><br>Conduct regular sales calls, client visits, site inspections, presentations, and networking activities.<br><br><ul><li> Account Management<br><br></li></ul>Develop and maintain strong relationships with key corporate accounts, travel agencies, government accounts, and other strategic partners.<br><br>Manage existing accounts to maximize production and identify opportunities for increased business.<br><br>Conduct regular account reviews and maintain accurate records of account production and potential.<br><br>Negotiate contracts, rates, and agreements within the approved commercial guidelines.<br><br>Ensure contracted accounts are properly maintained and business commitments are delivered.<br><br><ul><li> Business Development<br><br></li></ul>Proactively prospect for new accounts and develop a healthy pipeline of potential business.<br><br>Identify new market segments and commercial opportunities for the cluster.<br><br>Participate in sales blitzes, trade shows, exhibitions, roadshows, networking events, and other business development activities.<br><br>Develop local and regional partnerships that can generate additional business for the hotels.<br><br>Maintain strong knowledge of the local market, key industries, major companies, projects, and business developments.<br><br><ul><li> Cluster Coordination<br><br></li></ul>Work collaboratively with Sales, Revenue, Reservations, Marketing, and Operations teams across all assigned properties.<br><br>Coordinate sales activities and ensure consistent implementation of cluster sales strategies.<br><br>Share leads and business opportunities among the hotels to maximize total cluster revenue.<br><br>Support the development of joint sales initiatives and promotional campaigns.<br><br>Ensure all properties receive appropriate sales coverage and account attention.<br><br><ul><li> Revenue &amp; Commercial Performance<br><br></li></ul>Work closely with Revenue Management to understand demand patterns, market segmentation, pricing, and business mix.<br><br>Monitor account production, room-night contribution, ADR, revenue, and other relevant commercial KPIs.<br><br>Identify gaps against targets and implement corrective sales actions.<br><br>Support the preparation of monthly and annual sales forecasts and business plans.<br><br>Provide regular reports on sales activities, account production, pipeline, and business opportunities.<br><br><ul><li> Customer Relationship Management<br><br></li></ul>Maintain a high level of customer engagement and ensure excellent service throughout the sales process.<br><br>Handle customer concerns and coordinate with relevant departments to ensure timely resolution.<br><br>Conduct regular client feedback sessions and identify opportunities to improve customer satisfaction and retention.<br><br>Build long-term relationships with key decision-makers and business partners.<br><br><ul><li> Sales Administration &amp; Reporting<br><br></li></ul>Maintain accurate and up-to-date information in the hotel's approved CRM and sales systems.<br><br>Prepare weekly and monthly sales activity reports.<br><br>Maintain an updated account database, sales pipeline, call plans, and action plans.<br><br>Track account production against agreed targets and identify opportunities for improvement.<br><br>Ensure all sales activities comply with company policies, brand standards, and approved commercial procedures.<br><br>Key Performance Indicators (KPIs)<br><br>Cluster rooms revenue achievement<br><br>Corporate and key-account production<br><br>Room-night production<br><br>ADR contribution<br><br>New account acquisition<br><br>Account retention and growth<br><br>Sales call and client visit productivity<br><br>MICE and group business conversion<br><br>Sales pipeline value and conversion<br><br>Market share / RGI contribution<br><br>Customer satisfaction and account feedback<br><br>Achievement of monthly and annual sales targets<br><br><strong>Qualifications &amp; Experience<br><br></strong>Bachelor's degree in Hotel Management, Business Administration, Sales &amp; Marketing, or a related field.<br><br>Minimum 3–5 years of relevant hotel sales experience, preferably with experience in a supervisory or managerial capacity.<br><br>Previous experience handling corporate accounts, key accounts, and business development.<br><br><strong>Experience In a Multi-property Or Cluster Environment Is Preferred.<br><br></strong>Strong knowledge of the local hotel market and business environment.<br><br>Experience with hotel sales systems, CRM platforms, and Microsoft Office.<br><br>Strong negotiation, presentation, communication, and interpersonal skills.<br><br>Excellent English communication skills; Arabic is an advantage.<br><br>Core Competencies<br><br>Sales &amp; Business Development<br><br>Account Management<br><br>Commercial Awareness<br><br>Negotiation Skills<br><br>Customer Relationship Management<br><br>Revenue &amp; Market Analysis<br><br>Communication &amp; Presentation<br><br>Networking<br><br>Problem Solving<br><br>Strategic Thinking<br><br>Teamwork &amp; Collaboration<br><br>Results Orientation<br><br>Key Working Relationships<br><br>Internal:<br><br>Cluster Director of Sales / Director of Sales &amp; Marketing<br><br>General Managers / Hotel Managers<br><br>Revenue Management<br><br>Reservations<br><br>Marketing<br><br>Front Office<br><br>Finance<br><br>F&amp;B and Operations Teams<br><br>External:<br><br>Corporate clients<br><br>Government entities<br><br>Travel management companies<br><br>Travel agencies and tour operators<br><br>MICE and event organizers<br><br>Key business partners<br><br>Local and regional companies<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

<p>Designs marketing materials for the hotel, including posters, flyers, brochures, menus, invitations, digital banners, presentations, and promotional materials.<br>Creates visual content for social media platforms, hotel websites, digital screens, and other communication channels.<br>Develops creative designs for hotel promotions, seasonal campaigns, special offers, events, celebrations, and Food &amp; Beverage activities.<br>Ensures all graphic materials follow Marriott brand standards, approved templates, logos, typography, imagery, and visual guidelines.<br>Works closely with Sales, Food &amp; Beverage, Rooms, HR, and other departments to understand their marketing and communication requirements.<br>Produces high-quality photographs, graphics, short videos, reels, and other visual content when required.<br>Coordinates with external photographers, videographers, printing companies, and creative agencies when additional support is required.<br>Maintains an organized library of approved photographs, videos, logos, templates, artwork, and marketing materials.<br>Reviews all creative materials for accuracy, spelling, formatting, brand consistency, and professional presentation before publication.<br>Creates artwork for hotel events, associate engagement activities, TakeCare initiatives, celebrations, national days, and community activities.<br>Supports the creation of internal communication materials, including employee announcements, newsletters, recognition materials, and event communications.<br>Adapts creative materials into different sizes and formats for print, social media, digital screens, email, and other communication channels.<br>Ensures timely completion of design requests according to business priorities and campaign This company is an equal opportunity employer.</p><p><strong>Desired Candidate Profile</strong></p><p>Oversee accuracy of group market codes.<br>Communicate company values and/or culture to new employees.<br>Review and implement new Marketing procedures.<br>Process all group Marketing requests, changes, and cancellations received by phone, fax, or mail.<br>Identify guest reservation needs and determine appropriate room type.<br>Verify availability of room type and rate.<br>Explain guarantee, special rate, and cancellation policies to callers.<br>Accommodate and document special requests.<br>Answer questions about property facilities/services and accommodation.<br>Follow sales techniques to maximize revenue.<br>Input and access data in reservation system.<br>Respond to any challenges found for accommodating rooming requests.<br>Set-up proper billing accounts according to Accounting policies.<br>Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.<br>Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.<br>Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.<br>Develop and maintain positive working relationships with others.<br>Comply with quality assurance expectations and standards.<br>Read and visually verify information in a variety of formats.<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.<br>Perform other reasonable job duties as requested by Supervisors.<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Follow company and department policies and procedures.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors.<br>Guest Relations<br>Address guests' service needs in a professional, positive, and timely manner.<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Talk with and listen to other employees to effectively exchange information.<br>Provide assistance to coworkers, ensuring they understand their tasks.<br>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education:<br>High school diploma or G.E.D. equivalent.<br>Related Work Experience:<br>Minimum 1 year of related work experience.<br>Previous experience as a Concierge or similar position within a luxury hotel, luxury residential property, or other high-end hospitality environment preferred.<br>Demonstrated ability to deliver personalized service and effectively manage owner and guest requests within a luxury service setting.<br>Supervisory Experience:<br>No supervisory experience.<br>License or Certification:&nbsp;<br>None<br>ELIGIBILITY REQUIREMENTS<br>In compliance with the Kingdom of Saudi Arabia labor and localization requirements, only Saudi nationals can be considered for this role. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Company Description EWAA Hotels is Saudi Arabia’s largest homegrown hospitality operator, managing a nationwide portfolio of 90 properties and serving over 90 million guests. The company’s ecosystem includes luxury and corporate hotels, specialized wedding palaces, and premium serviced apartments, positioning EWAA at the center of the Kingdom’s tourism growth. Through brands such as Warwick, Grand Plaza, Ewaa Express, and Al Muhaidb Residence, EWAA combines regional market insight with international hospitality standards to serve every traveler segment. Guided by innovation and aligned with Saudi Vision 2030, EWAA is actively expanding with 20 new projects in progress. The organization is dedicated to creating iconic hospitality landmarks, delivering exceptional guest experiences, and fostering sustainable growth across the region.<br>Role Description This is a full-time, on-site Hotel Manager role based in Riyadh. The Hotel Manager will oversee daily hotel operations, including front office, housekeeping, food and beverage, and guest services, ensuring consistent service quality and brand standards. Responsibilities include managing staff scheduling and performance, monitoring occupancy and revenue, and coordinating with sales and marketing teams to drive bookings and corporate business. The role will also involve budget planning, cost control, and reporting, as well as ensuring compliance with health, safety, and regulatory requirements. The Hotel Manager will handle key guest relations issues, resolve escalated concerns, and implement initiatives to improve guest satisfaction and operational efficiency.<br>Qualifications<br> Strong customer service and guest relations skills, with a focus on delivering high-quality, personalized hospitality experiences. Proficiency in budgeting and financial management, including cost control, revenue monitoring, and basic financial reporting. Experience in hotel sales and business development, including corporate accounts, events, and occupancy optimization. Knowledge of food & beverage operations, including service standards, menu coordination, and quality control. Familiarity with front desk and receptionist duties, including reservations, check-in/check-out processes, and use of hotel management systems. Previous experience in hotel or hospitality management, ideally in a supervisory or managerial capacity. Strong leadership, team management, and conflict resolution abilities, with a collaborative and inclusive management style. Excellent communication skills in English; proficiency in Arabic is an advantage. Organizational and problem-solving skills, with the ability to prioritize and make sound decisions under pressure. Relevant degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.