Airline Ticketing Agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-08-20&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>Saudi Arabia&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>SA-01-RIYADH-S1 ~ 9054 Airport Rd ~ ROSHAN FRONT BLDG S1&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite<br><br><p><b>About Us:</b></p><br><br><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.&nbsp;</p><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>Raytheon Saudi Arabia (RSA) is seeking an Associate Director, Program Liaison to support the THAAD Programs in the Kingdom of Saudi Arabia. In this role, you will manage and execute collaboration activities and engagements between the Royal Saudi Air Defense Force (RSADF) leadership and Raytheon to ensure contract and subcontract requirements are delivered on time, within budget, and in compliance with quality standards. You will drive effective management of risk, end-user expectations based on contractual scope, and effectively communicate with the RSADF top leadership, up to the Chief of Staff level. The requires close partnership with the in-country THAAD Contractor Logistics Support (CLS) Team, RSA Leadership, and CONUS-based Program Leadership to ensure successful execution of obligations in the Kingdom of Saudi Arabia (KSA). This position reports to the RSA and THAAD Program Director for the current Foreign Military Sales (FMS) contract with the Missile Defense Agency, as well as future FMS and Direct Commercial Sale (DCS) initiatives.</p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Develop and maintain a collaborative relationship with the RSADF end-user, providing regular program updates and coordinating expectations with Raytheon OCONUS and CONUS teams.</li><li>Ensure full program scope, delivery, technical compliance, and milestone achievement is effectively communicated with RSADF top leadership.</li><li>Provide single point-of-contact support to RSADF for the ongoing operations and sustainment of deployed THAAD Radars within the kingdom, in close coordination with the CONUS program leadership team.</li><li>Partner and collaborate with the MDA FMS Case Management Team and Lockheed Martin in-kingdom leadership for THAAD personnel site access and RFI request efforts through the RSADF Projects Directorate.</li><li>Collaborate with internal functions, such as Engineering, Contracts, Finance, Supply Chain, and Quality, to enhance program success.</li><li>Serve as the primary interface for the Raytheon THAAD contract scope with key KSA stakeholders including RSADF, MoD, MoI, and Saudi industry partners.</li><li>Conduct and/or support internal governance reviews including gate reviews, operations reviews, and program management reviews with KSA stakeholders for current FMS and future DCS contracts in support of program execution and localization efforts.</li><li>Strengthen Raytheon’s brand reputation and customer loyalty within MoD and end users in Saudi Arabia through high-quality delivery and support.</li><li>Travel as required across KSA, the U.S., and other international locations to ensure effective program oversight and execution.<br>&nbsp;</li></ul><p><b>Qualifications You Must Have:</b></p><br><br><ul><li>Typically requires A University Degree or equivalent experience and minimum 12 years prior relevant experience, or An Advanced Degree in a related field and minimum 10 years’ experience</li><li>Saudi Nationality is required for this position.</li><li>Experience as a RSADF Senior Military Officer or civilian equivalent, interfacing with RSADF General Officer Staff and the MoD</li><li>Familiarity with the United States Defense Contracting industry, specifically in Air &amp; Missile Defense Systems and Military Industrialization capabilities</li><li>Strong English and Arabic communication skills</li><li>Proven track record managing large, complex defense programs and capture efforts</li><li>Experience leading industrialization or localization programs with significant in-country value requirements</li><li>Experience working directly with senior government stakeholders (MoD, defense forces, or equivalent authorities)</li><li>Willingness to travel extensively within KSA and internationally (including U.S.) as required<br>&nbsp;</li></ul><p><b>Qualifications We Value:</b></p><br><br><ul><li>Experience executing international programs in KSA with government stakeholders</li><li>Experience in program planning, budgeting, and management of costs and&nbsp;schedule</li><li>Progressive experience in program/project management within defense, aerospace, or large-scale government programs</li><li>Experienced&nbsp;leadership&nbsp;competencies, especially influential&nbsp;communications,&nbsp;strategic thinking,&nbsp;cultivating&nbsp;innovation,&nbsp;collaboration, developing&nbsp;talent,&nbsp;customer&nbsp;focus, and&nbsp;driving&nbsp;results</li><li>Prior responsibility for P&amp;L ownership or major program financial accountability</li></ul><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >Job Summary</h3> <p >The PAC Group is seeking a <strong >Manufacturing E Motor Process Engineer</strong> to join a long-term, full-time international project based in Riyadh, Saudi Arabia. This onsite role requires candidates to relocate and reside in Saudi Arabia for the project's duration, anticipated from September 2026 through December 2027. The position offers a competitive salary and package, along with a completion bonus, and requires 5-10 years of relevant experience.</p> <h3 >Role and Project Context</h3> <p >The PAC Group specializes in engineering consulting, program management, and operational excellence, supporting leading companies across automotive, aerospace, industrial, and technology sectors globally. For this project, PAC is assisting a client in launching an electric drive unit manufacturing line in Saudi Arabia. This involves the e-motor and inverter through integrated e-drive assembly and end-of-line testing, supplying a vehicle assembly plant. The Process Engineer will be responsible for equipment installation and commissioning, process qualification, run-at-rate, PPAP, Start of Production (SOP), and ramp-up to full-volume production. Candidates will take ownership of a specific process area—stator, rotor, motor assembly and test, gearbox, or inverter and power electronics—or function as a cross-process generalist.</p> <h3 >Key Responsibilities</h3> <ul > <li >Define and manage processes for the assigned perimeter, including process flow, cycle-time allocation, parameter windows, control plans, PFMEA, work instructions, and change control.</li> <li >Lead equipment commissioning, Site Acceptance Testing (SAT), process capability studies, and qualification runs; define and execute Design of Experiments (DOE) activities.</li> <li >Deliver Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) requirements for the assigned area.</li> <li >Engineer to takt by balancing stations and eliminating bottlenecks and micro-stops.</li> <li >Drive production ramp-up by analyzing scrap, rework, first-pass yield, and downtime data to prioritize improvements and close gaps to full-rate production.</li> <li >Act as the first-line technical escalation point for production, applying structured problem-solving methodologies such as 8D, 5-Why, Ishikawa, and Shainin.</li> <li >Make containment decisions in collaboration with Production and Quality teams.</li> <li >Design and validate error-proofing mechanisms, including poka-yoke, in-line verification, torque and force-displacement monitoring, and part traceability.</li> <li >Build the process data foundation through Statistical Process Control (SPC) on critical characteristics, Manufacturing Execution Systems (MES), and traceability systems.</li> <li >Support customer and supplier interfaces, including Just-in-Time/Just-in-Sequence (JIT/JIS) delivery, customer-specific requirements, supplier PPAP for incoming components, and problem-solving with equipment and component suppliers.</li> <li >Contribute to safety and compliance activities related to high-voltage work practices, permanent magnet handling, press and laser safety, chemical and adhesive handling, ergonomics, and Environmental, Health, and Safety (EHS) risk assessments.</li> <li >Train and coach production technicians and operators on process fundamentals, critical parameters, troubleshooting, and reaction plans.</li> </ul> <h3 >Candidate Profile and Experience</h3> <p >The ideal candidate will possess 5-10 years of experience in a relevant manufacturing process engineering role. This position requires an individual who is comfortable operating with ambiguity and incomplete data, demonstrating a strong bias toward the production floor by actively investigating and building conclusions from evidence. Rigorous attention to documentation and change control is essential for effective process transfer and scaling. The role demands a collaborative approach across functions and cultures, with the ability to maintain and defend a technical position under pressure while working as part of an international, multicultural team embedded onsite with the client.</p> <h3 >Project Duration and Work Environment</h3> <p >This position requires full relocation to and residence in the Kingdom of Saudi Arabia for the project's duration, from September 2026 through December 2027. It mandates a 100% onsite presence at the client’s manufacturing facility in Saudi Arabia and is not a remote, hybrid, fly-in/fly-out, or rotational assignment. Candidates must be prepared to establish temporary residence for the project period. Regular work will occur within production areas, dry rooms, and cleanrooms, necessitating adherence to associated PPE and gowning requirements. During commissioning, qualification, SOP, and ramp phases, flexibility in working hours and periodic shift or weekend support will be expected. International assignment and work authorization requirements will apply based on candidate eligibility and project needs.</p> <h3 >Desired Outcomes</h3> <ul > <li >Successful qualification of the process area, passing run-at-rate, and timely submission and approval of PPAP according to customer timing.</li> <li >Maintenance of net cycle time within takt allocation for stations within the perimeter, with Overall Equipment Effectiveness (OEE) meeting or exceeding the ramp plan.</li> <li >First-pass yield adherence to the planned ramp curve, with top scrap and rework drivers ranked, understood, and actively addressed.</li> <li >Zero customer line stoppages attributable to the process area, with any escape having a verified root cause and permanent countermeasure.</li> <li >Complete, current, and actively used process documentation, including control plans, PFMEA, work instructions, parameter windows, and reaction plans.</li> <li >Production technicians within the area capable of independent process operation and troubleshooting.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title: Cybersecurity Analyst – SMP with Saudi Aramco<br></strong><br>Employment/Contract Type: (Full-Time)<br>Industry/Nature of Business: (Oil &amp; Gas)<br>Work Location: <strong>-</strong> <strong>Dhahran</strong><br><strong><br>About Us:</strong><br>NES mission centers on providing specialist technical &amp; engineering talent for critical industries, driven by values like&nbsp;<strong>integrity, customer focus, teamwork, drive, and enterprise</strong>, while focusing on&nbsp;<strong>Oil &amp; Gas, Renewables, Chemicals, Life Sciences, and Mining</strong>, supporting global energy transition through responsible, diverse workforce solutions. <strong>(SMP opportunities with Aramco)</strong><br><strong>Mission &amp; Vision</strong><br><strong>Mission:</strong>&nbsp;To connect companies with skilled engineering &amp; technical professionals, facilitating global projects, especially in the evolving energy and scientific sectors, delivering workforce solutions ethically and responsibly.<br><strong>Vision:</strong>&nbsp;To be a global leader in these specialized talent markets, supporting clients in achieving their goals while fostering local communities.<br><strong>Core Values</strong><br><strong>Integrity &amp; Responsibility</strong><strong>:</strong>&nbsp;Upholding high standards, ensuring compliance, and minimizing environmental impact.<br><strong>Customer Focus</strong><strong>:</strong>&nbsp;Delivering safe, efficient solutions and building strong client relationships.<br><strong>Drive &amp; Personal Impact</strong><strong>:</strong>&nbsp;Improving standards and contributing to positive outcomes.<br><strong>Teamwork</strong><strong>:</strong>&nbsp;Collaborating globally and locally for success.<br><strong>Enterprise</strong><strong>:</strong>&nbsp;Acting as responsible business partners, innovating, and supporting local economies.<br><strong>Industry Focus</strong><br><strong>Energy Transition:</strong>&nbsp;Supporting renewable energy, carbon neutral projects, and sustainable energy production.<br><strong>Core Sectors:</strong>&nbsp;Oil &amp; Gas, Power, Chemicals, Life Sciences, and Mining.<br><strong>Specialization:</strong>&nbsp;Providing expertise for complex, large-scale projects in these technical fields<br><br><strong>Job Summary:</strong><br>We are seeking a qualified candidate for the position of Cybersecurity Analyst SMP with Saudi Aramco <br><strong><br>Job Requirements:</strong><br><ul><li>&nbsp; Lead and manage a team of ITHRA SOC analysts and engineers in detecting, investigating, and responding to security incidents.</li><li>&nbsp;&nbsp;&nbsp; Develop and cultivate a proficient ITHRA SOC team with essential competencies to detect, investigate, respond, manage risk, anticipate security threats, and effectively mitigate risks.</li><li>&nbsp;&nbsp;&nbsp; Monitor, analyze, and identify security events and incidents.</li><li>&nbsp;&nbsp;&nbsp; Evaluate network, system, and security alerts, performing triage to determine scope, urgency, potential impact, and identify specific vulnerabilities.</li><li>&nbsp;&nbsp;&nbsp; Actively engage in decision-making with leadership and understand the broader impact of current decisions.</li><li>&nbsp;&nbsp;&nbsp; Create, implement, and maintain security policies, procedures, and standards.</li><li>&nbsp;&nbsp;&nbsp; Oversee the utilization of security tools and technologies, including SIEM, IDS/IPS, and firewalls.</li><li>&nbsp;&nbsp;&nbsp; Collaborate with other teams to develop and implement incident response plans.</li><li>&nbsp;&nbsp;&nbsp; Communicate security incidents and remediation efforts to senior management and stakeholders.</li><li>&nbsp;&nbsp;&nbsp; Stay current with emerging security threats and technologies and integrate them into the organization's security framework.</li><li>&nbsp;&nbsp;&nbsp; Establish and maintain training programs and conduct continuous training for ITHRA SOC staff.</li><li>&nbsp;&nbsp;&nbsp; Provide guidance and mentorship to ITHRA SOC team members.</li></ul><br><strong><br>Qualifications:</strong><br><ul><li>&nbsp; Proficient in security operations, intrusion detection, and incident handling.</li><li>&nbsp;&nbsp;&nbsp; Experience with security monitoring using one or more SIEM technologies.</li><li>&nbsp;&nbsp;&nbsp; Knowledge of current and emerging technologies and processes used within a SOC to enhance efficiency and effectiveness.</li><li>&nbsp;&nbsp;&nbsp; Excellent communication, writing, and interpersonal skills; strong leadership abilities with the capacity to prioritize and execute tasks methodically and discipline, as well as manage expectations with stakeholders and team members.</li><li>&nbsp;&nbsp;&nbsp; Comprehensive understanding of security threats and technologies.</li><li>&nbsp;&nbsp;&nbsp; Experience with network and host-based security tools.</li><li>&nbsp;&nbsp;&nbsp; Knowledge of incident response procedures and regulations.</li><li>&nbsp;&nbsp;&nbsp; Strong analytical and problem-solving abilities.</li><li>&nbsp;&nbsp;&nbsp; Excellent communication and leadership capabilities.</li><li>&nbsp;&nbsp;&nbsp; Proven leadership and team management experience.</li></ul><br><strong><br>Educational Background</strong><strong>:</strong><br>Bachelor's degree in Computer Science, Cybersecurity, or a related field.<br><strong><br>Work Experience</strong><br>Minimum of 5 &nbsp;years of experience in information security, with at least two years in a SOC lead or management role <br><strong><br>Work Schedule:</strong><br>Full Time – 40h schedule per week <br><strong><br>Benefits Offered:</strong><br>Competitive Basic Salary + Overbase<br>Adequate Health Insurance.<br>Annual Leave &amp; Public Holidays<br>Annual Flight Tickets for Expats <br> <br><strong>Application Window</strong><strong>:</strong><br>Start Date: 8/6/2026<br>End Date: 8/12/2026<br><strong><br>How to apply:</strong> <br> Smartsheet: https://app.smartsheet.com/b/form/7e74371430e64ecbb8a2ed48f8827526<br> Website: NES web job link<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

The Cluster General Manager is responsible for the overall leadership, operational performance, commercial results, guest experience, and financial delivery of the hotels within the Makkah cluster.<br>The role provides strategic and operational leadership to the Hotel General Managers and their leadership teams, ensuring each property delivers against its business plan while maintaining the required brand, service, quality, safety, and regulatory standards.<br>Given the unique dynamics of the Makkah market, the role requires strong experience in managing highly seasonal operations, Ramadan and Hajj periods, religious tourism, B2B and B2C segments, tour operators, large groups, and rapidly changing demand patterns.<br>Key Responsibilities<br>1. Cluster Leadership & Operations• Provide overall leadership and direction to all hotels within the Makkah cluster.• Lead, coach, and hold Hotel General Managers accountable for operational and financial performance.• Ensure consistent execution of company standards, policies, SOPs, and service standards across all properties.• Identify opportunities to consolidate resources, improve productivity, and create operational efficiencies across the cluster.• Conduct regular hotel reviews and ensure agreed action plans are implemented within established timelines.• Ensure effective preparation and operational readiness for peak periods, particularly Ramadan and Hajj.<br>2. Financial Performance• Take overall accountability for cluster revenue, GOP, NOP, cash flow, andprofitability.• Ensure each hotel delivers against approved budget, forecast, and ownerexpectations.• Review monthly financial performance and challenge significant variances against budget, forecast, and prior year.• Drive cost optimization without compromising guest experience, safety, or asset standards.• Ensure appropriate workforce productivity and manning levels based on business volumes and operational requirements.• Support the annual budgeting process and monthly rolling forecasts.<br>3. Commercial & Revenue Performance• Work closely with Commercial, Sales, Revenue Management, E-Commerce, and Marketing teams to maximize revenue and market share.• Monitor occupancy, ADR, Rev PAR, market penetration, segment mix, booking pace, and competitive positioning.• Ensure commercial strategies reflect Makkah's unique demand patterns and religious calendar.• Drive stronger performance across direct, B2B, B2C, OTA, corporate, wholesale, and group segments.• Challenge underperforming hotels and ensure timely commercial recovery plans are implemented.• Support development of strategic relationships with key travel partners, tour operators, government entities, and major accounts.<br>4. Guest Experience & Quality• Establish a strong guest-centric culture across the cluster.• Monitor guest satisfaction, online reputation, complaints, service recovery, and quality audit results.• Ensure Hotel General Managers implement corrective actions for recurring service issues.• Drive consistency in service delivery while recognizing the different positioning and guest profiles of each hotel.• Regularly inspect properties and ensure operational, cleanliness, maintenance, and presentation standards are maintained.<br>5. People & Leadership• Build a strong leadership culture and develop a high-performing team across the Makkah hotels.• Coach and develop Hotel General Managers and Executive Committee members.• Ensure succession plans are established for critical leadership positions.• Work with Human Resources to improve employee engagement, retention,productivity, and Saudization.• Promote cross-property development and internal mobility where appropriate.• Ensure performance management is consistently applied across the cluster.<br>6. Asset & Property Management• Ensure hotels are maintained to appropriate operational and physical standards.• Review preventive maintenance, capital expenditure requirements, lifecyclereplacements, and refurbishment priorities.• Work with Engineering and corporate functions to ensure critical technical and asset issues are addressed promptly.• Protect the long-term value of the assets while balancing immediate operational and financial priorities.<br>7. Owner & Stakeholder Management• Maintain professional and constructive relationships with hotel owners and key stakeholders.• Support senior management in owner meetings, business reviews, leasediscussions, capital planning, and strategic initiatives.• Ensure accurate, transparent, and timely reporting of hotel performance and material operational matters.• Represent the company professionally with government authorities, business partners, and other external stakeholders.<br>8. Governance, Risk & Compliance• Ensure full compliance with Ministry of Tourism requirements and all applicable Saudi regulations.• Ensure hotels maintain required licenses, permits, Civil Defense approvals, and statutory certifications.• Maintain strong standards in Fire & Life Safety, security, food safety, hygiene, and emergency preparedness.<br>• Ensure appropriate internal controls and adherence to company procurement, finance, HR, and operational policies.• Escalate material operational, financial, reputational, legal, or safety risks promptly.<br>Key Performance Indicators Performance will be measured against a balanced set of financial and operational KPIs, including:• Revenue vs. Budget / Forecast / Prior Year• GOP and NOP performance• Occupancy, ADR and Rev PAR• Market Share / RGI• Forecast accuracy• Payroll and productivity ratios• Guest satisfaction and online reputation• Quality and operational audit scores• Employee engagement and turnover• Saudization and talent development• Health, Safety and regulatory compliance• Execution of agreed strategic initiatives and action plans<br>Qualifications & Experience• Bachelor's degree in Hospitality Management, Business Administration, or a related discipline.• Minimum 12 -15 years of progressive hotel management experience, including significant experience as a Hotel General Manager.• Previous multi-property, Area GM, Cluster GM, or equivalent leadership experience strongly preferred.• Strong experience managing large-scale or high-volume hotel operations.• Previous Makkah and/or Saudi Arabia experience is highly preferred.• Strong understanding of the Makkah hospitality market, including Ramadan, Hajj, Umrah, religious tourism, groups, and tour operator business.• Demonstrated track record of improving profitability, commercial performance, guest satisfaction, and operational efficiency.• Strong financial acumen with the ability to interpret P&L statements, forecasts, budgets, and investment requirements.• Experience managing owner relationships and presenting performance atsenior/executive level.• Strong knowledge of Saudi hospitality regulations and Ministry of Tourismrequirements. Leadership Competencies The successful candidate should demonstrate:• Strong commercial and financial acumen• Strategic thinking combined with hands-on operational leadership• High level of ownership and accountability• Ability to lead and influence multiple General Managers• Strong decision-making and problem-solving capabilities• Effective owner and stakeholder management• Ability to operate effectively under pressure and during peak periods• Strong communication and presentation skills• Talent development and succession planning capability• High standards of integrity, governance, and professionalism<br>Role Expectations<br>The Cluster General Manager is expected to operate beyond the traditional role of an individual Hotel General Manager. The position requires a portfolio mindset, balancing the performance of individual hotels with the overall interests of the Makkah cluster and the Group.<br>The role should create clear accountability at property level while leveraging cluster synergies, strengthening commercial performance, improving operational efficiency, developing leadership capability, and ensuring sustainable profitability across the portfolio.<br><br>Work Environment:Indoors: 100 %Working Days: 5 Working Days Days off: 2 Days Off Working Hours: 8 hours/Daily

"You've spent ten years making a subject land for the students in front of you. This is the job where that judgement shapes what thousands of students are taught every day — and you still teach, because we think you stop being any good at this the moment you leave the classroom."<br>About Noon<br>Radically Changing the Way People Learn!<br>Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.<br>Hear it directly from our CEO and co-founder: this Learn more about us: here<br>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. <br>About The Role Noon runs hybrid classrooms across Saudi Arabia: a remote star teacher leads the session, students sit together in a physical classroom, and an in-room facilitator keeps the room working. It's a genuinely different way to teach, and it only works if someone with real classroom authority is shaping what gets taught and how it lands. That's this role. We're looking for a Head Teacher for the National track sciences — someone with a decade or more of actual teaching behind them, who has coached other teachers, and who wants their judgement to reach thousands of students a day instead of thirty. This is an academic role, not a management one. You won't run a department's admin or manage headcount. You'll decide what the curriculum should emphasize, hold the quality bar on how it's built, coach the teachers delivering it, and stay in the classroom yourself often enough to know whether any of it is actually working.<br>How The Role Splits Area Share - What It Means Day To Day <br>Curriculum & term planning50%Working with the design team to decide the curriculum itself — which topics to cover, what needs more weight and what needs less, and how the term and year plan fits together. You review the final lesson once it's built in the system. You don't build it yourself; that's the Design Lead's job.<br>Coaching delivery teachers30%Coaching the teachers who actually present sessions to students — how to deliver the content, hold a hybrid room, and keep students engaged through a screen. Observation, feedback, and follow-up that changes practice.<br>Delivering lessons20%Teaching sessions yourself. Not as a regular teacher on the roster — it's to stay close to the content, see how it lands in practice, and hear directly from students.<br>What You'll Own The academic quality of science curriculum across Middle School and High School on the National track — topic sequencing, weighting, depth, and alignment to what students are actually assessed on. Term and year plans, built with the Design Leads and signed off by you before they go into production. Final review of built lessons before they reach students — you're the last academic gate. Coaching and development of the delivery teaching bench for your subjects, in partnership with Learning Excellence's observation and evaluation cycle. Reading the assessment signal — Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain — and translating it into what changes next term. Being the academic voice in cross-functional conversations with Design, Learning Excellence, Product and Data.<br>What We're Looking For Must have Minimum 10 years of actual classroom teaching experience, with genuine depth across both middle school and high school.3–5 years managing or coaching other teachers — as a head of department, subject lead, mentor, or in a formal coaching role. Familiarity with Saudi national assessments — Qudurat, Tahsili, and Nafes. Strong digital capability and real comfort teaching in a digital environment. This is a hybrid classroom, delivered through a platform — not an occasional Power Point. Fluent Arabic; professional English. Based in Riyadh. Saudi nationals with KSA teaching experience strongly preferred.<br>Nice to have A coaching certification or completion of a formal teacher training program International curriculum experience — not only the local curriculum Familiarity with international assessment frameworks — PISA, TIMSS, PIRLS — and what they imply for how you teach, not just what they are. Experience using AI in teaching or curriculum work. Experience with hybrid, blended, or remote instruction<br>Why this role Reach. A great teacher changes thirty students a year. Here, your curriculum judgement reaches thousands of students a day, across every school Noon operates in. Real academic authority. You're the gate on what ships. Not an advisor to a decision someone else makes. A different model, being built now. Hybrid teaching in Saudi is genuinely new, and the pedagogy for it is being figured out by the people doing it — including you. Evidence, not opinion. Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain data mean you can actually see whether your calls worked.<br>Noon Academy is the #1 EdTech in MENAP, on a mission to radically change the way students learn. Founded in Riyadh in 2013, we've taught over 20 million students across five countries — and today we run Noon Tracks, hybrid micro-schools where a master teacher goes live across up to 20 classrooms at once, amplified by AI and peer-to-peer learning. Never study alone.

<p>About the Role We are seeking a highly organized and proactive Contractor Onboarding &amp; Access Management Coordinator to manage the end-to-end onboarding process for contractors, consultants, and temporary resources. The role will be responsible for coordinating onboarding documentation, approvals, access requests, system provisioning, employee IDs and badges, induction activities, and stakeholder communication to ensure every contractor is fully operational from their first working day. The successful candidate will be comfortable working in a banking environment , coordinating across multiple stakeholders, managing multiple onboarding activities simultaneously, and ensuring all processes comply with bank policies, security requirements, and access management controls.</p><p>Key Responsibilities</p><p>Contractor Onboarding</p><ul><li>Coordinate the end-to-end onboarding process for contractors, consultants, and temporary resources.</li><li>Ensure all onboarding activities are completed before the contractor's joining date.</li><li>Coordinate with hiring managers and project teams to collect all required onboarding information.</li><li>Verify contractor documentation and ensure all required documents are complete and valid.</li><li>Maintain accurate onboarding records and trackers.</li><li>Schedule onboarding activities, induction sessions, and required orientations.</li><li>Ensure all required approvals are obtained before onboarding completion.</li><li>Proactively identify and resolve onboarding delays or missing requirements.</li></ul><p>Access &amp; System Provisioning</p><ul><li>Raise and coordinate system and application access requests based on approved onboarding requirements.</li><li>Track access request workflows and ensure approvals are completed within required timelines.</li><li>Coordinate with Infrastructure, Information Security, IAM, IT Service Desk, and application owners to provision required access.</li><li>Follow up on pending access requests and escalate delays where required.</li><li>Ensure contractors receive the appropriate access based on their role and approved requirements.</li><li>Support access changes, additions, and removals during the contractor lifecycle.</li><li>Ensure access provisioning follows bank security policies and least-privilege principles.</li></ul><p>ID, Badge &amp; Physical Access</p><ul><li>Coordinate the issuance of employee IDs, contractor IDs, badges, and physical access .</li><li>Liaise with relevant security and facilities teams to ensure access is available before the joining date.</li><li>Track badge and physical access requests through completion.</li><li>Ensure contractors have the required physical and logical access to perform their responsibilities from Day 1.</li></ul><p>Stakeholder Coordination</p><ul><li>Act as the central coordination point between: Hiring Managers Project Managers Contractors and Vendors HR / People Operations IT Infrastructure IAM / Information Security Application Owners Facilities and Physical Security Procurement / Vendor Management</li><li>Maintain clear communication with stakeholders throughout the onboarding process.</li><li>Provide regular status updates on onboarding progress.</li><li>Escalate blockers and overdue activities proactively.</li></ul><p>Tracking &amp; Reporting</p><ul><li>Maintain centralized onboarding trackers covering contractor status, documentation, approvals, access requests, IDs, badges, and joining dates.</li><li>Monitor onboarding SLAs and identify potential delays before they impact the contractor's start date.</li><li>Prepare daily/weekly onboarding status reports for relevant stakeholders.</li><li>Track outstanding actions and ensure timely closure.</li><li>Maintain accurate records for audit and compliance purposes.</li></ul><p>Compliance &amp; Controls</p><ul><li>Ensure onboarding activities comply with bank policies, security standards, access management controls, and regulatory requirements .</li><li>Verify that required approvals are obtained before granting access.</li><li>Ensure contractor access is aligned with the approved role and business requirements.</li><li>Support periodic access reviews and contractor access validation.</li><li>Ensure access is appropriately modified or revoked when contractors change roles or leave the organization.</li><li>Maintain documentation required for internal and external audits.</li></ul><p>Requirements</p><ul><li>Saudi Nationals only.</li><li>1-3 years of relevant experience in contractor onboarding, IT onboarding, access management, HR operations, IT coordination, or a similar role.</li><li>Experience working with contractors, consultants, vendors, or temporary resources in a large enterprise environment.</li><li>Strong understanding of end-to-end onboarding processes and access provisioning workflows.</li><li>Experience coordinating with IT Infrastructure, IAM, Information Security, Service Desk, and application teams .</li><li>Experience raising and tracking IT access requests and approval workflows.</li><li>Strong understanding of documentation, approval, and compliance requirements.</li><li>Experience in a banking or financial services environment is highly preferred.</li><li>Experience with ITSM / ticketing systems such as ServiceNow, Jira, BMC, or similar platforms is preferred.</li><li>Strong Microsoft Office / Excel skills for maintaining trackers and reporting.</li><li>Excellent organizational and time-management skills.</li><li>Strong follow-up and stakeholder coordination capabilities.</li><li>Ability to manage multiple onboarding requests simultaneously and work under tight deadlines.</li><li>Strong written and verbal communication skills.</li><li>High attention to detail and ability to maintain accurate records.</li></ul><p>Key Performance Indicators</p><ul><li>Percentage of contractors fully onboarded before their joining date.</li><li>Day-1 readiness and operational access availability.</li><li>Onboarding SLA adherence.</li><li>Access request turnaround time.</li><li>Accuracy and completeness of onboarding documentation.</li><li>Timely completion of required approvals.</li><li>Reduction in onboarding delays and escalations.</li><li>Compliance with bank onboarding and access management policies.</li><li>Stakeholder and contractor satisfaction.</li></ul><p>Preferred Profile</p><p>The ideal candidate is a hands-on onboarding and coordination specialist who is highly organized, detail-oriented, and comfortable managing multiple onboarding activities simultaneously. The candidate should have strong experience coordinating contractor onboarding, access requests, system provisioning, approvals, badges, documentation, and multiple internal stakeholders . Experience within a bank or highly regulated enterprise environment , particularly exposure to IAM, ITSM, Information Security, and access governance processes , will be highly advantageous.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>1-3 years of relevant experience in contractor onboarding, IT onboarding, access management, HR operations, IT coordination, or a similar role. Experience working with contractors, consultants, vendors, or temporary resources in a large enterprise environment. Strong understanding of end-to-end onboarding processes and access provisioning workflows. Experience coordinating with IT Infrastructure, IAM, Information Security, Service Desk, and application teams . Experience raising and tracking IT access requests and approval workflows. Strong understanding of documentation, approval, and compliance requirements. Experience in a banking or financial services environment is highly preferred. Experience with ITSM / ticketing systems such as ServiceNow, Jira, BMC, or similar platforms is preferred. Strong Microsoft Office / Excel skills for maintaining trackers and reporting. Excellent organizational and time-management skills. Strong follow-up and stakeholder coordination capabilities. Ability to manage multiple onboarding requests simultaneously and work under tight deadlines. Strong written and verbal communication skills. High attention to detail and ability to maintain accurate records.</p>

<h3><strong>About the Role of Transportation Supervisor</strong></h3><p>Jadeer Logistics is seeking a <strong>Transportation Supervisor</strong> to join our team in Dammam, Eastern, Saudi Arabia. This full-time role is essential for overseeing daily transportation activities, ensuring the safe, efficient, and timely movement of goods across regions. Candidates should possess 2-5 years of relevant experience in transportation operations.</p><h3><strong>Role Context and Objectives</strong></h3><p>The Transportation Supervisor plays a pivotal role in supporting Jadeer Logistics' commitment to operational excellence and customer satisfaction. This position directly contributes to the department’s objectives of asset optimization, downtime reduction, driver performance management, and delivery efficiency. The role is also key to cost control, regulatory compliance, and service reliability, which are central to Jadeer's mission in the logistics sector.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Supervise daily transportation operations, including driver assignments, route planning, load verification, and vehicle dispatch.</li><li>Monitor driver performance, vehicle tracking systems (telematics), and ensure adherence to safety, speed, and delivery standards.</li><li>Act as the primary contact between operations, maintenance, customer support, and planning teams to ensure smooth handover of transport orders.</li><li>Ensure all transportation activities comply with internal SOPs, legal regulations (traffic, GACA, MOT, etc.), and HSE standards.</li><li>Track fleet availability and coordinate with maintenance teams for preventive servicing, minimizing vehicle downtime.</li><li>Monitor delivery schedules, respond to route deviations or emergencies, and provide timely updates to customers and internal stakeholders.</li><li>Assist in incident/accident reporting and resolution, ensuring proper documentation and communication with concerned departments.</li><li>Support the Fleet Manager in data collection for KPI tracking (on-time delivery, fuel efficiency, driver violations, etc.).</li><li>Conduct toolbox talks, driver briefings, and ensure drivers are well-versed in assigned routes and cargo handling requirements.</li><li>Verify trip records, fuel receipts, and delivery documentation for billing and audit readiness.</li><li>Maintain clear and timely communication with drivers and resolve operational issues as they arise.</li></ul><h3><strong>Qualifications and Experience</strong></h3><p>Candidates for the Transportation Supervisor position are required to have <strong>4-6 years of experience</strong> in transportation operations or a related field.</p><h3><strong>Work Location and Type</strong></h3><p>This is a <strong>full-time</strong> position based in <strong>Dammam, Eastern, Saudi Arabia</strong>.</p><h3><strong>Application Information</strong></h3><p>We invite qualified candidates to apply for this role at Jadeer Logistics.</p>

<p>Job Overview: Al-Qadsiah Club is seeking a detail-oriented and experienced Contracts Specialist to manage the procurement and administration of contracts for goods and services necessary for the club's operations. The successful candidate will be responsible for drafting, negotiating, and overseeing contracts, ensuring compliance with legal standards and club policies, and maintaining accurate records. Key Responsibilities: Contract Drafting and Review: Draft, review, and revise contracts, including service agreements, supply contracts, and other legal documents. Ensure contracts are clear, legally sound, and aligned with the clubu2019s objectives. Coordinate with the legal team to ensure all contracts comply with relevant laws and regulations. Contract Negotiation: Negotiate terms, conditions, and pricing with vendors, suppliers, and service providers. Work to secure the best possible terms and mitigate risks for the club. Document and communicate negotiation outcomes to relevant stakeholders. Contract Management: Maintain a comprehensive database of all contracts, including key terms, dates, and obligations. Monitor contract performance to ensure compliance with terms and conditions. Handle contract renewals, amendments, and terminations as needed. Vendor and Supplier Relations: Establish and maintain positive relationships with vendors and suppliers. Address any issues or disputes that arise with vendors promptly and effectively. Evaluate vendor performance and provide feedback for improvement. Compliance and Risk Management: Ensure all contracts adhere to club policies, industry standards, and legal requirements. Conduct regular risk assessments and implement measures to mitigate identified risks. Stay updated on changes in regulations and update contract templates accordingly. Record Keeping and Reporting: Maintain accurate and up-to-date records of all contractual documents and correspondence. Prepare regular reports on contract status, compliance, and performance metrics. Present contract data and insights to senior management as required. Continuous Improvement: Identify opportunities for process improvements in contract management. Implement best practices and innovative solutions to enhance efficiency and effectiveness. Participate in training and development programs to stay updated on industry trends. Training and Support: Provide training to staff on contract management procedures and best practices. Act as a resource for contract-related inquiries and support.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications:</strong></p><p>Education: Bacheloru2019s degree in Law, Supply Chain Management, or in Business Administration.</p><p>Experience: Minimum of 3 years of experience in contract management along with procurement experience, preferably within the sports industry.</p><p>Certifications: Relevant certifications (e.g., Certified Commercial Contracts Manager (CCCM)) are preferred.</p>

<p><br></p><p>Overview: The role focusing on the Player Development: Implement coaching philosophies, manage curriculum, monitor progress, ensure academic/football support, and focus on holistic growth.</p><p>Job Responsibilities:</p><ul><li>Staff Leadership: Recruit, mentor, and manage coaching, education, and support staff, fostering a high-performance culture.</li><li>Compliance &amp; Reporting: Ensure adherence to governing body rules (SAFF etc.). Manage audits and report to Womenu2019s Sporting Director</li><li>Stakeholder Management: Liaise with parents, agents, Womenu2019s Sporting Director, Womenu2019s 1st Team Head Coach and coaching staff</li><li>Welfare &amp; Safeguarding: Work with the Club Safeguarding Manager to prioritise child protection, mental health, and overall well-being, ensuring all staff have necessary clearances.</li><li>Deliver best practice across all areas of the academy, including technical coaching, physical performance, nutrition, psychology, mental health, wellbeing and sports medicine.</li><li>Create an environment and workflow that optimizes the individual and collective performance of our players through analysis, data and insight and aligns with the Al Qadsiah Football Strategy</li><li>Provide line management support to the direct reports and align work according</li><li>Maximize the capacities of individual players (within the context of the team) by providing the highest level of coaching possible</li><li>Design individual development plans in line with age group coaches for all academy players</li><li>Work closely across all departments to provide holistic player development</li><li>Provide analysis and key metrics for use in board meetings, strategy meetings, coaching meetings and/or any other relevant forum</li><li>Ensure all continuous professional development and training courses are up to date and the minimum professional standards of the Academy are met.</li><li>Any other reasonable tasks as required by the Womenu2019s Sporting Director</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>UEFA A Licence or equivalent (Desirable)</li><li>UEFA B Licence (Essential)</li><li>Evidence of creating and leading Academy projects</li><li>Proven ability to lead teams and manage complex projects.</li><li>Proven ability to align daily activities with long-term Club Strategy</li><li>Experience of using data management systems/methodologies to monitor and evaluate performance (Desirable)</li><li>Excellent skills for interacting with diverse groups (players, parents, executives).</li><li>Exceptional communication and interpersonal skills, capable of building relationships at all levels</li><li>Proactive and innovative mindset to identify and implement new opportunities for improvement</li><li>Meticulous attention to detail and a positive, calm and trustworthy manner and way of working</li><li>Must speak fluent English, (Arabic a bonus)</li><li>Experience within a professional club in the Middle East (Desirable)</li></ul>

<p><br></p><p><strong>Job Description:</strong></p><p>Material Handler</p><p>Position Title: Material Handler</p><p>Department: Operations</p><p>Reporting To: Procurement Manager</p><p>Role Overview: The Material Handler is responsible for efficiently managing the movement, storage, and handling of materials, equipment, and supplies within the sports club. This role includes receiving, organizing, and delivering items to ensure smooth operations for matches, training sessions, and events. The Material Handler also ensures that inventory is handled safely and stored appropriately.</p><p><strong>Key Responsibilities:</strong></p><p>Material Handling and Movement:</p><ul><li>Load, unload, and move materials, equipment, and supplies within the warehouse and to designated areas.</li><li>Transport items between storage facilities, training grounds, and event locations as required.</li><li>Operate forklifts, pallet jacks, or other equipment to handle heavy loads when necessary.</li></ul><p>Receiving and Shipping:</p><ul><li>Assist in receiving deliveries by inspecting items for damage and verifying quantities against invoices.</li><li>Prepare materials for shipping, ensuring they are properly packed and labeled.</li><li>Maintain accurate records of incoming and outgoing shipments.</li></ul><p>Inventory Support:</p><ul><li>Organize and store materials in designated areas for easy access and efficient retrieval.</li><li>Conduct regular stock checks and assist with inventory audits.</li><li>Notify the Warehouse Supervisor of low stock levels or discrepancies.</li></ul><p>Equipment and Supplies Distribution:</p><ul><li>Ensure timely delivery of sports equipment, uniforms, and supplies to relevant departments.</li><li>Assist with setting up materials for matches, training sessions, and events.</li><li>Track issued items and ensure their return to the warehouse when appropriate.</li></ul><p>Safety and Maintenance:</p><ul><li>Follow all safety guidelines and procedures while handling materials.</li><li>Maintain a clean and organized workspace, ensuring walkways and storage areas are free of hazards.</li><li>Report damaged or unsafe equipment and materials to the Warehouse Supervisor.</li></ul><p>Collaboration and Communication:</p><ul><li>Work closely with the logistics team to ensure materials are available when needed.</li><li>Communicate effectively with team members regarding material requests and delivery schedules.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>1+ years of experience in material handling, warehouse operations, or a related role.</li><li>Experience in sports or event-driven industries is a plus.</li><li>Ability to operate material handling equipment such as forklifts and pallet jacks (certification preferred).</li><li>Basic computer skills to update inventory records.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good communication and teamwork skills.</li><li>Ability to lift and move heavy materials (up to 50 lbs) regularly.</li><li>Comfortable standing, bending, and walking for extended periods.</li></ul>

<p>&nbsp;Job Overview: Al-Qadsiah Club is seeking a highly experienced Football Finance Business Partner to join our Finance team in Al Khobar. In this role, you will provide support to the Menu2019s Football department to deliver accurate, data-based information and analysis including player-related financial matters and facilitate business decision coordination.</p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Strategic and financial planning, budgeting, forecasting, monitoring, reporting and project management.</li><li>Manage the monthly forecast process for relevant business areas, with a key focus on P&amp;L, Cashflow and helping to ensure financial sustainability while also maintaining and the communication of opportunities and risks throughout the season.</li><li>Build budget models for executive management for planning including player transfer budgets.</li><li>Translate complex financial data into actionable strategies.</li><li>Support the FP&amp;A team in reporting financial and operational results.</li><li>Identify and deliver financial analysis and data to support the FP&amp;A and CFO as well as the wider team in their role.</li><li>Timely and accurate provision of financial information to help support the reputational excellence of the team.</li><li>Liaising with various internal and external stakeholders for preparation of presentations and information for regular reporting packs, which feed into the Board and ExCom updates as well as production of any other key reporting packs provided to CFO and senior leadership team.</li><li>Support player contract financial analysis, bench-marking and financial modeling.</li><li>Support planning and management of Capex Budget through the production of robust business cases, Capex forecasting both seasonal and long term and annual Capex budgeting and approval process.</li><li>Track compliance with regulatory requirements (overdue payable, squad control etc. as applicable).</li><li>Conduct variance analysis on football operations costs.</li><li>Collaborating with sporting staff to ensure alignment with overall club strategy and business plan.</li><li>Maintain an up to date knowledge of the financial reporting framework as well as local and international sports regulations and guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in Finance or Accounting</li><li>Professional qualification is preferable (SOCPA, ACA, CPA, ACCA, CIMA or equivalent).</li><li>5u20138 years of experience (experience in football / sports finance preferred).</li><li>Knowledge of player and managerial staff contracts accounting, amortization and transfers.</li><li>Strong attention to detail and balanced with the speed at which information needs to be provided for effective decision making.</li><li>Ability to create insights from a variety of data sources and provide support in recommendations</li><li>Strong analytical and stakeholder management skills.</li><li>High confidentiality, ethics and professionalism.</li></ul>

<p><br></p><p>Overview:</p><p><br></p><p>The Procurement Manager is responsible for leading and transforming the procurement function to deliver best value, robust governance, and operational efficiency across the organization.</p><p><br></p><p>The role will oversee end-to-end procurement activities, including sourcing, contracting, supplier management, and P2P processes, ensuring alignment with strategic objectives and regulatory requirements.</p><p><br></p><p>The role requires strong commercial acumen, process discipline and the ability to partner effectively with both operational departments and senior leadership.&nbsp;</p><p><br></p><p><br></p><p>Key Responsibilities:</p><p><br></p><p><br></p><p>Procurement Strategy and Leadership</p><p><br></p><p>Develop and implement a procurement strategy aligned with organisational goals and cost optimisation targets.</p><p>Lead, mentor, and develop the procurement team, ensuring clear allocation of workload and accountability.</p><p>Establish procurement as a strategic business partner.</p><p><br></p><p>Governance, Controls &amp; Compliance</p><p><br></p><p>Design and enforce procurement policies, procedures and approval frameworks.</p><p>Ensure compliance with internal polices, regulatory requirements and audit standards.</p><p>Implement robust controls across the procure-to-pay cycle.</p><p>Strategic Sourcing &amp; Cost Optimisation</p><p><br></p><p>Lead competitive sourcing processes, including tendering, supplier evaluation and negotiation.</p><p>Deliver measurable cost savings and value improvements across key spend categories.</p><p>Supplier &amp; Contract Management</p><p><br></p><p>Establish and maintain a structured supplier management framework.</p><p>Negotiate and manage key supplier contracts on collaboration with legal.</p><p>Ensure all contracts are executed, stored and monitored for performance and renewal.</p><p>Stakeholder Management</p><p><br></p><p>Partner with department heads to plan and manage procurement needs proactively.</p><p>Provide guidance and training to non-procurement staff on policies and best practices.</p><p>Risk Management &amp; Controls</p><p><br></p><p>Identify financial risks and implement mitigation strategies.</p><p>Support the development, implementation, and monitoring of robust financial controls.</p><p>Reporting &amp; Insight</p><p><br></p><p>Develop procurement dashboards and KPI’s (lead times, costs savings, supplier performance)</p><p>Provide regular reporting to senior management.</p><p>Track and Analyse spend to identify opportunities for consolidation and efficiency.</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p>Requirements</p><p>EXPERIENCE / QUALIFICATIONS REQUIRED</p><p><br></p><p>Degree in Business, Finance, Supply chain or related field</p><p>Professional certification required (e.g. CIPS)</p><p>Minimum of 7 years’ experience, including leadership roles</p><p>Experience supporting a fast-growing or complex organisation; experience within sport or a related industry is desirable.</p><p>Strong knowledge of procurement best practices, contract management, and supplier negotiations</p><p>Proven track record of delivering cost savings and process improvements.</p><p>PERSONAL SPECIFICATION – SKILLS &amp; ATTRIBUTES</p><p><br></p><p>Strong commercial and financial acumen.</p><p>Leadership and team development.</p><p>Negotiation and influencing skills.</p><p>High attention to detail and governance mindset.</p><p>Ability to operate at both strategic and operational levels.</p><p>Excellent stakeholder management and communication skills.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Position Title: IT Technical Support Officer Job Location: Riyadh, KSA.<br>Company Overview<br>Riyadh Cables Group is the leading manufacturer of electrical wires and cables in the MENA region, offering innovative power transmission and communication solutions that fuel sustainable development. Our commitment to environmentally responsible practices and cutting-edge technology drives progress across infrastructure, energy, and industrial sectors. We are an equal opportunity employer and value diversity in our workforce with a dynamic environment that encourages growth, innovation, and sustainability.<br>Roles & Responsibilities<br>Technical Support:Provide first-line support to end-users for hardware, software, and network-related issues. Respond to and resolve IT support tickets in a timely manner. Assist users with system errors, connectivity issues, and application malfunctions. Conduct remote or on-site troubleshooting to diagnose and resolve technical problems. System Maintenance:Perform routine system checks, updates, and backups to ensure optimal performance. Monitor system performance and resolve potential issues proactively. Install, configure, and update operating systems, applications, and security software. Maintain and troubleshoot printers, scanners, and other peripheral devices. User Management:Create, manage, and deactivate user accounts in accordance with company policies. Assist with password resets and access control issues. Train users in proper use of hardware, software, and IT resources. Network Support:Assist with maintaining network hardware and configurations, including routers, switches, and wireless access points. Troubleshoot basic network connectivity problems. Work with the network administrator to implement network changes and upgrades. Documentation and Reporting:Document technical issues, solutions, and resolutions for future reference. Maintain an updated inventory of IT equipment and software licenses. Provide regular reports on health and support activities. Collaboration and Projects:Assist with IT projects, including system migrations, hardware rollouts, and software implementations. Collaborate with team members to improve IT processes and user experience.<br>Qualifications & Requirements<br>Associate degree in information technology, computer science or a related field.2 – 5 Proven experience in an IT support role. Relevant certifications (e.g., Comp TIA A+, Network+, Microsoft 365, ITIL) are a plus. Familiarity with desktop operating systems (Windows, mac OS, Linux). Basic understanding of networking principles and protocols.<br>Skills & Technical Knowledge <br>Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills. Ability to prioritize and manage multiple tasks effectively. Familiarity with remote support tools and ticketing systems. Proficiency in Microsoft Office 365, Active Directory and basic networking. Knowledge of antivirus tools, backup solutions and security protocols. Experience with hardware repairs and replacements.

<p><p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>&nbsp;JOB PURPOSE</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">To lead and oversee the end-to-end customer care operations across call center, WhatsApp, and social media channels, ensuring timely, consistent, and high-quality customer interactions. The role plays a critical leadership position in acting as the voice of the customer, connecting customer feedback, issues, and insights with internal stakeholders to continuously improve customer satisfaction, loyalty, and brand trust across all touchpoints.</span></p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>2. JOB ACCOUNTABILITIES</b></span></p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead and manage all customer care channels</b> including inbound and outbound call center operations, WhatsApp communication, and social media customer handling, ensuring consistent service standards and brand tone across all platforms.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Define and implement customer care strategies, policies, and service standards</b> aligned with the company&rsquo;s customer experience vision and business objectives.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Oversee workforce planning, performance management, and capability development</b> of customer care teams, including team leaders, agents, and outsourced partners where applicable.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Establish and monitor key performance indicators (KPIs)</b> such as service level, response time, resolution time, customer satisfaction (CSAT), NPS, and complaint resolution effectiveness, driving continuous improvement actions.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Act as the primary bridge between customers and internal teams</b> (operations, digital, marketing, loyalty, IT, and store operations), ensuring customer issues, feedback, and insights are translated into actionable improvements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead the handling of escalations, critical complaints, and reputational risks</b>, ensuring swift resolution, root cause analysis, and preventive measures.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Leverage customer interaction data and insights</b> to identify recurring issues, experience gaps, and improvement opportunities, contributing to product, process, and policy enhancements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Ensure compliance with regulatory requirements, data privacy standards, and internal policies</b>, particularly across recorded calls, digital communications, and social media interactions</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>3. JOB DIMENSIONS</b></span></p> <table class=\"MsoNormalTable\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\"> <tbody> <tr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> </tr> <tr style=\"mso-yfti-irow: 1;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Operating Budget:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Care operational budget (Call center operations, tools, outsourcing, platforms)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 2;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Total No. of Staff:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Multi-layer team (Team Leaders, Agents, Quality, Workforce Management; internal and/or outsourced)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Area / Nature of Impact:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Satisfaction, Brand Reputation, Loyalty, Complaint Resolution, Operational Excellence</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>4. KEY WORKING RELATIONSHIPS</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><em>(Explain the relationships involved with what type of people and level of communication)</em></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>Internal:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer Experience &amp; Loyalty</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">CRM &amp; Digital Channels</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Marketing &amp; Communications</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Store Operations &amp; Field Teams</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">IT &amp; Technology</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Legal, Compliance &amp; Risk</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Senior Management &amp; Executive Leadership</span></li> </ul> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>External:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Outsourced call center partners</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Social media management agencies</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer care technology providers (CRM, ticketing, omnichannel platforms)</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Regulatory bodies (when required)</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p></p>

<p class="p1" ><b>About rite.</b></p><p class="p1" >rite. is a French-made wellness supplement brand built on three core principles: halal,</p><p class="p1" >vegan, and sugar-free. Our range is designed to integrate into a daily wellness routine,</p><p class="p1" >offering an accessible and trustworthy alternative in a category often crowded with generic</p><p class="p1" >products.</p><p class="p1" ><br></p><p class="p1" >rite. is present in Saudi Arabia and the UAE, with a growing footprint across e-commerce</p><p class="p1" >and retail. In Saudi Arabia, our mandate is to establish rite. as a recognized and trusted</p><p class="p1" >brand, not solely a performance-driven presence.</p><p class="p1" ><br></p><p class="p1" >This positions the KSA team as a startup environment within a larger regional business. The</p><p class="p1" >team is lean, decisions are made quickly, and early hires have direct influence over how the</p><p class="p1" >brand develops in this market.</p><p class="p1" ><br></p><p class="p1" ><b>The role</b></p><p class="p1" >We're looking for someone who wants to be close to the customer, close to the brand, and</p><p class="p1" >close to the business itself. You'll be the first point of contact for our customers, but the</p><p class="p1" >role goes far beyond answering messages. You'll act as a product and wellness consultant,</p><p class="p1" >help shape how we speak to our audience in writing, and support marketing execution</p><p class="p1" >across channels.</p><p class="p1" >This is not a support role with a ceiling. It's built for someone with range and ambition who</p><p class="p1" >wants to grow into brand, content, or customer experience leadership as the KSA market</p><p class="p1" >scales.</p><p class="p1" ><br></p><p class="p1" ><b>What you'll do</b></p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Handle customer inquiries and complaints across WhatsApp, social, and e-</p><p class="p1" >commerce channels with care and professionalism</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Act as a rite. consultant: guide customers on products, routines, and what fits their</p><p class="p1" >goals, not just resolve tickets</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Write and adapt content for the website, product pages, and customer-facing</p><p class="p1" >communication in Arabic and English</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Support marketing activities: campaign rollouts, promotions, community</p><p class="p1" >engagement, and creative feedback<span class="s3" ></span><span class="s1" >•</span><span class="s2" > </span>Flag recurring customer themes and feedback to the team to improve product,</p><p class="p1" >messaging, and experience</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Represent the brand's tone and values in every interaction, written or spoken</p><p class="p1" ><br></p><p class="p1" ><b>What you bring</b></p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Excellent written and spoken Arabic and English</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>A genuine interest in wellness, beauty, or consumer brands</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Strong writing instincts and comfort adapting tone across formats</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>Organized, self-starting, comfortable with ambiguity and shifting priorities</p><p class="p1" ><span class="s1" >•</span><span class="s2" > </span>No specific years of experience required. We care more about judgment, curiosity,</p><p class="p1" >and ownership than a resume</p><p class="p1" ><br></p><p class="p1" ><b>Growth path</b></p><p class="p1" >This role is designed to expand. As you develop, there's a clear path toward specializing in</p><p class="p1" >brand and content, customer experience leadership, or broader marketing execution as the</p><p class="p1" >team grows. Where you go depends on where your strengths take you.</p><p class="p1" >Why join now</p><p class="p1" ><br></p><p class="p1" >You'll be one of the first dedicated KSA hires, working directly with the founders and the</p><p class="p1" >Managing Director on how this brand shows up in the market. Early hires shape the culture</p><p class="p1" >and the trajectory of the role itself.</p>

<p>About Tap</p><p>Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.</p><p>The Business Team</p><p>Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth and, most importantly, get the results they need. Then you might want to consider joining our over-caffeinated business team, who are the heartbeat of Tap Payments.</p><p>As a Tapster you will;</p><ul><li>Develop and implement account management strategies that focus on enhancing merchant experience, improving retention, and increasing Gross Transaction Value (GTV).</li><li>Ensure consistent delivery of high-quality client support and solutions.</li><li>Serve as the escalation point for key enterprise accounts, ensuring rapid resolution of complex issues while maintaining strong client relationships.</li><li>Conduct executive-level engagements with enterprise clients, promoting collaboration and long-term partnerships.</li><li>Oversee the implementation of SLAs and retention strategies for strategic accounts.</li><li>Collaborate with cross-functional teams, including technical, product, and operations teams, to resolve escalated issues and implement process improvements.</li><li>Drive the adoption of tools, processes, and reporting mechanisms that enhance team efficiency and client satisfaction.</li><li>Ensure internal alignment to optimize payment cycles and implement scalable solutions.</li><li>Analyze account performance and provide strategic insights to enterprise clients to drive GTV growth.</li><li>Lead initiatives to identify and capitalize on upselling or cross-selling opportunities with existing merchants.</li><li>Oversee reporting processes, providing data-driven recommendations to both clients and internal teams.</li><li>Identify opportunities for process improvement within the account management function</li><li>Share insights with leadership to influence product development, features, or services based on client feedback.</li><li>Ensure ongoing excellence in enterprise account management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of experience in account management or client relationship roles within Financial Services, Fintech, or a High-Growth Startup.</li><li>Proven success in managing large-scale, strategic enterprise accounts.</li><li>Experience in developing and executing retention, upselling, and performance optimization strategies.</li><li>Strong client-facing and executive-level communication skills, with the ability to establish credibility and trust.</li><li>Proficiency in analyzing data and providing actionable insights to improve client performance.</li><li>Proven ability to inspire and drive a high-performing account management team.</li><li>Familiarity with payment processing systems, reporting tools, and CRMs.</li><li>Advanced proficiency in Excel/Google Sheets for data analysis and reporting.</li><li>Strong analytical mindset with the ability to translate data into actionable insights.</li><li>Experience with workplace tools like Slack, ticketing systems, and CRMs.</li><li>Fluent in English; Arabic is a plus.</li></ul><p>Are you ready to shape the future of payments in MENA?</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Overview: T</b>he Business Analyst (BA) will partner with Business Solutions Project Managers to translate business needs into clear, testable requirements for software implementations, integrations, and digital transformation initiatives across webook s delivery lanes. The BA ensures scope clarity, requirements quality, stakeholder alignment, and UAT readiness while supporting Business Solutions Department governance and stage-gate compliance. Key Responsibilities: 1) Discovery &amp; Requirements Ownership Lead and facilitate discovery workshops to capture business objectives, current-state pain points, and target-state processes. Elicit, analyze, and document BRD/FRD (or equivalent) with acceptance criteria , business rules, edge cases, and non-functional requirements. Translate requirements into user stories / backlog items on Jira with traceability from business goals to deliverables. Drive requirement sign-off and baseline control with the PM (scope discipline and change control). 2) Delivery Enablement Support solution definition, integration requirements, data migration needs, and test/UAT strategy. Collaborate with Product/Ops/Design to validate feasibility assumptions and operational readiness inputs before build/config progresses. 3) UAT &amp; Quality Assurance Support Define UAT scope, test scenarios, and user journeys aligned to acceptance criteria. Support test data preparation and coordinate with PMs on UAT execution cycles, defect triage, and retest/closure. Ensure deliverables are UAT-ready with clear pass/fail criteria and auditable evidence. 4) Stakeholder Management &amp; Communication Act as a structured bridge between business stakeholders and delivery teams, reducing ambiguity and preventing scope creep. Produce crisp documentation and decision logs to keep stakeholders aligned and de-risk delivery. 5) Governance &amp; Continuous Improvement Support department s governance by ensuring artifacts are complete for stage gates (e.g., requirements baseline, acceptance criteria, UAT packs, handover inputs). Contribute to reusable templates, requirement standards, and lessons learned to improve delivery velocity and quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (Engineering, IT, or related). 2 3 years of experience as a Business Analyst in software implementation and/or digital transformation environments (mandatory). Proven experience producing requirements documentation (BRD/FRD), user stories, process maps, and acceptance criteria. Hands-on exposure to UAT planning/execution and defect triage workflows. Strong stakeholder facilitation skills: workshops, alignment sessions, and decision-making forums. Preferred (Nice to Have) Experience with ticketing, e-commerce, payments, or marketplace platforms. Exposure to integrations, APIs, data migration, and operational readiness concepts. Familiarity with stage-gate delivery models and change request governance. Certifications IIBA ECBA / CCBA ITIL 4 and above (nice to have) Cloud Fundamentals is preferred</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for, webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p>Role Overview : We are seeking a highly organized, proactive, and discreet Senior Executive Secretary to provide high-level administrative support to the Chief Executive Officer (CEO). This role is critical in enabling the CEO to focus on strategic priorities by managing the flow of information, optimizing time, and acting as a trusted liaison between the CEO and internal/external stakeholders. As a key partner to the CEO, the ideal candidate will bring strong executive presence, exceptional judgment, and the ability to thrive in a fast-paced, high-growth environment that is transitioning toward international scale and more structured corporate governance.</p><p>Key Responsibilities</p><p>Executive Support</p><ul><li>Manage and prioritize the CEO s complex calendar, including meetings, travel, and key deadlines.</li><li>Screen and respond to incoming communications, ensuring timely follow-ups and appropriate delegation.</li><li>Prepare agendas, briefing materials, and minutes for executive meetings and board interactions.</li><li>Coordinate travel arrangements, expense reporting, and logistical support for international engagements.</li></ul><p>Stakeholder Management</p><ul><li>Serve as a liaison between the CEO and senior leadership team, board members, investors, clients, and partners.</li><li>Maintain confidentiality and handle sensitive information with integrity and professionalism.</li><li>Draft high-quality correspondence, presentations, and internal communications on behalf of the CEO.</li></ul><p>Operational Efficiency</p><ul><li>Anticipate needs and proactively manage the CEO s priorities and workflow.</li><li>Drive accountability by following up on action items, ensuring alignment across stakeholders.</li><li>Support project management for executive-level initiatives as needed.</li></ul><p>Governance and Compliance</p><ul><li>Assist in preparing board materials, maintaining corporate records, and ensuring alignment with governance practices.</li><li>Coordinate with Legal, Finance, and HR on executive-level documentation and scheduling.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience (5+ years) supporting C-level executives, preferably in a tech or high-growth company. Exceptional organizational and time management skills; able to multitask and prioritize under pressure. Strong written and verbal communication skills with attention to detail. High level of discretion, professionalism, and emotional intelligence. Tech-savvy; proficient in Microsoft 365, Google Workspace, and productivity tools (e.g., Slack, Notion, Zoom). Familiarity with corporate governance, board processes, and investor communications is a strong plus. Bachelor s degree preferred; equivalent work experience considered.</p><p></p></section>

<p> <strong>From Land to Sea Active Experiences in Nature s Purest Form</strong> <strong> </strong> <strong> </strong> </p> <p> </p> <p> <strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom s ambition to become a global leader in regenerative tourism.</p> <p> </p> <p> <strong>Job Purpose</strong> </p> <p> </p> <p>The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a people person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</p> <p> </p> <p> <strong>Job Responsibilities</strong> </p> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ul> <li>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</li> <li>Assist the Senior Manager in the development of other centers at other assets.</li> <li>Maintain a professional appearance of the center.</li> <li>Ensure all sales are conducted in a professional manner.</li> <li>Work remotely and visit office as and when required.</li> <li>Manage inventory for preopening.</li> <li>Prepare retail stock for future years.</li> <li>Manage the purchasing budget.</li> <li>Ensure sufficient stock.</li> </ul> <p> </p> <p> <strong>Establishment of the Center: Pre-Opening</strong> </p> <p> </p> <ul> <li>Work alongside the Center Manager to develop and deliver the centre and necessary components.</li> <li>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</li> <li>Become familiar with the retail products in stock.</li> <li>Become familiar with the activities in the area.</li> <li>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</li> </ul> <p> </p> <p> <strong>Establishment of the Center: Post-Opening</strong> </p> <p> </p> <ul> <li>All activities conducted from the Center are conducted in a professional manner.</li> <li>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</li> <li>Ensure up to date and accurate records are kept pertaining to retail activities.</li> <li>Plan and direct the day-to-day operations of a retail outlet according to company policy.</li> <li>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</li> <li>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</li> <li>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</li> <li>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</li> <li>Establish and maintain effective working relationships with managers, co-workers, and the public.</li> <li>Maintaining accurate inventory records and preparing orders from suppliers. </li> <li>Assisting staff/students with course registration and/or rental equipment.</li> <li>Taking bookings and answering questions about courses/activities destinations.</li> <li>The Center Receptionist is often the link between students and the staff Team.</li> </ul> <p> </p> <p> <strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong> </p> <p> </p> <ul> <li>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </li> </ul> <p> </p> <p> <strong>Safety, Quality &amp; Environment </strong> </p> <p> </p> <ul> <li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li> </ul> <p> </p> <p> <strong>Continuous Improvement </strong> </p> <p> </p> <ul> <li>Contribute to the identification of opportunities for continuous improvement of the center s systems, processes and practices considering international best practice , improvement of business processes, cost reduction and productivity improvement.Job Requirements</li> </ul> <p> </p> <p> <strong>Qualification and Experience</strong> </p> <p> </p> <ul> <li>Hospitality track record</li> <li>Proven sales record</li> <li>Knowledge of the reception industry s concepts, practices and procedures</li> </ul> <p> </p> <p> <strong>Essential Skills</strong> </p> <p> </p> <ul> <li>Excellent standard of written and spoken English</li> <li>Excellent communicator and public talking</li> <li>Has an aptitude and aspiration for outstanding customer service with a can-do attitude</li> <li>Flexible and open-minded approach to environment and tasks</li> <li>Ability to self-motivate and deliver to agreed deadlines</li> <li>Good time-keeping</li> <li>Social media experience</li> <li>Excellent salesperson</li> <li>Highly detail-oriented</li></ul><ul> </ul>

Remain Medical Group is looking for a highly experienced Call Center Sales Manager with a strong background in sales, telesales, lead conversion, and customer experience to lead our Call Center team and drive both service quality and revenue performance.<br>Key Responsibilities:Lead and manage the Call Center, Telesales, and Customer Experience teams Drive sales performance and achieve monthly revenue and conversion targets Convert inbound and outbound leads into confirmed appointments Develop effective telesales and patient follow-up strategies Manage lead reactivation, cross-selling, and upselling initiatives Monitor individual and team sales performance Track KPIs including conversion rate, booking rate, attendance rate, call productivity, and revenue generated Develop sales scripts, objection-handling techniques, and follow-up processes Coach and train agents on sales techniques, negotiation, closing, and customer communication Analyze leads, campaigns, and sales funnels to identify opportunities for improvement Coordinate closely with Marketing to improve lead quality and campaign conversion Work with Operations and medical branches to maximize appointment availability and patient conversion Prepare regular sales and performance reports for management<br>Requirements:Bachelor’s degree in Business Administration, Marketing, Healthcare Administration, or related field Minimum 7 years of experience in Call Center, Telesales, Sales, or Customer Experience At least 2–3 years in a managerial or leadership role Strong and proven sales background with experience in achieving revenue and conversion targets Proven experience in telesales, lead management, negotiation, objection handling, and closing Strong understanding of sales funnels, CRM systems, and Call Center KPIsExperience in healthcare, medical centers, dermatology, aesthetics, dental, or similar sectors is highly preferred Excellent leadership, analytical, communication, and team management skills Target-driven with a strong commercial and sales mindset<br>We are looking for a results-driven leader who can build a high-performing Call Center team, improve patient conversion, and contribute directly to revenue growth.