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<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoBodyText3"><span >*<span> </span>Shipment Control Officer (SCO) will be responsible to implement and monitor policy, procedures and Security Practices. To ensure compliance to GACA Procedures.<span> </span></span></p><p class="MsoBodyText3"><span >*<span> </span>Responsible for the timely investigation into shipments losses and incidents relating to DHL assets, personnel and shipments.</span></p><p class="MsoBodyText3"><span >*<span> </span>Administration of Security Incidents database and generating reports.<span> </span></span></p><p><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Upholding effective security policies and procedures to ensure that DHL employee, assets and customers shipments are protected.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensures effective implementation of Aviation Security processes and procedures to ensure compliance to Regulatory requirements.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Conducts investigations into security incidents e.g. loss/theft of shipments, company assets, and criminal acts against property or personnel. Prepare reports with cost effective recommendations and ensures implementation after consultation with National Security Manager (NSM).</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains the Security Incidents Database for all security incidents, in his area and generates reports to monitor the growing trends, suggest corrective actions and ensure implementation after consultation with the PSM.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains the facilities in his area of responsibility and assists the Security Manager in internal TAPA Audits to identify gaps and implementation of corrective actions.</span><span ></span></p><p class="xmsonormal" ><span > </span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains the security equipment in good working condition and liaises with the vendors to ensure timely preventive maintenance of CCTV, Access control, intruding alarms, X-ray Machines and fire detection /prevention systems</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Assist in effective implementation of DS process (destroy shpt process) as per the GSOP guidelines and maintain records with pictures.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Carries out quarterly access reviews to ensure that access records are up to date. Records are deleted for the staff that have left the company and to ensure that access is granted on need to enter basis. Frequent backup of the database must be obtained to help in case of unexpected system crash. </span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To organize on-route Courier checks to ensure that staffs are complying to DHL Vehicle Security Policy.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Assist the PSM in carrying out route surveys for the transportation of high value shipments for the customers receiving /sending high value desirable goods. </span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Able to carry out fire evacuation drill (twice a year), observations must be recorded and corrective actions implemented.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Produces monthly reports of security related incidents and the subsequent investigations to Security Manager.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains close liaison with local authorities to obtain assistance when needed and to exchange information in accordance with company policy.<span> </span></span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Monitor and manage shipment exceptions (no-scan, misroute, shortage/overage, damage, holds, service risk). </span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Trace and investigate shipments using the <strong>CCTV</strong> and coordinate with Ops to <strong>locate and recover</strong> (re-route, re-scan, rebuild, expedite).</span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Investigate shipment issues: collect <strong>evidence</strong> (scans, weights, photos, handover records) and identify the <strong>root cause</strong>.</span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Apply HOLD and secure shipments when required.</span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Escalate to Ops/CS/Security/DG/IT/Customs based on the case type and risk level. </span><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintain case documentation and close with outcome and corrective action.</span><span ></span></p><p class="MsoListParagraph"><span ></span></p><p class="xmsonormal" ><span ></span></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Preferably a college diploma or degree</span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Trained in fire safety. </span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Diploma in health and safety.(First aid) </span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Experience in Investigations.</span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Courier industry Background. </span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Trained on X-raying from GACA ( Preferably )</span></p><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>
<div><div ><span lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; float: none; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">v</span><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> <span> </span></span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer.</span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries.</span></li><li><span >Previous experience of telephone and/or electronic order booking system</span></li><li><span >Demonstrated success in achieving target through selling service and products.</span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div></div><br></div>
<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoBodyText3"><span >*<span> </span>Shipment Control Officer (SCO) will be responsible to implement and monitor policy, procedures and Security Practices. To ensure compliance to GACA Procedures.<span> </span></span></p><p class="MsoBodyText3"><span >*<span> </span>Responsible for the timely investigation into shipments losses and incidents relating to DHL assets, personnel and shipments.</span></p><p class="MsoBodyText3"><span >*<span> </span>Administration of Security Incidents database and generating reports.<span> </span></span></p><p><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Upholding effective security policies and procedures to ensure that DHL employee, assets and customers shipments are protected.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensures effective implementation of Aviation Security processes and procedures to ensure compliance to Regulatory requirements.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Conducts investigations into security incidents e.g. loss/theft of shipments, company assets, and criminal acts against property or personnel. Prepare reports with cost effective recommendations and ensures implementation after consultation with National Security Manager (NSM).</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains the Security Incidents Database for all security incidents, in his area and generates reports to monitor the growing trends, suggest corrective actions and ensure implementation after consultation with the PSM.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains the facilities in his area of responsibility and assists the Security Manager in internal TAPA Audits to identify gaps and implementation of corrective actions.</span><span ></span></p><p class="xmsonormal" ><span > </span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains the security equipment in good working condition and liaises with the vendors to ensure timely preventive maintenance of CCTV, Access control, intruding alarms, X-ray Machines and fire detection /prevention systems</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Assist in effective implementation of DS process (destroy shpt process) as per the GSOP guidelines and maintain records with pictures.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Carries out quarterly access reviews to ensure that access records are up to date. Records are deleted for the staff that have left the company and to ensure that access is granted on need to enter basis. Frequent backup of the database must be obtained to help in case of unexpected system crash. </span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To organize on-route Courier checks to ensure that staffs are complying to DHL Vehicle Security Policy.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Assist the PSM in carrying out route surveys for the transportation of high value shipments for the customers receiving /sending high value desirable goods. </span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Able to carry out fire evacuation drill (twice a year), observations must be recorded and corrective actions implemented.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Produces monthly reports of security related incidents and the subsequent investigations to Security Manager.</span><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintains close liaison with local authorities to obtain assistance when needed and to exchange information in accordance with company policy.<span> </span></span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Monitor and manage shipment exceptions (no-scan, misroute, shortage/overage, damage, holds, service risk). </span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Trace and investigate shipments using the <strong>CCTV</strong> and coordinate with Ops to <strong>locate and recover</strong> (re-route, re-scan, rebuild, expedite).</span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Investigate shipment issues: collect <strong>evidence</strong> (scans, weights, photos, handover records) and identify the <strong>root cause</strong>.</span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Apply HOLD and secure shipments when required.</span><span ></span></p><p class="xmsonormal" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span > Escalate to Ops/CS/Security/DG/IT/Customs based on the case type and risk level. </span><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p class="xmsonormal" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintain case documentation and close with outcome and corrective action.</span><span ></span></p><p class="MsoListParagraph"><span ></span></p><p class="xmsonormal" ><span ></span></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Preferably a college diploma or degree</span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Trained in fire safety. </span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Diploma in health and safety.(First aid) </span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Experience in Investigations.</span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Courier industry Background. </span></p><p class="MsoBodyText" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Trained on X-raying from GACA ( Preferably )</span></p><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>
<h2 ><span lang="ar" dir="rtl">اعلان شركة أرامكو روان للحفر في مختلف التخصصات</span></h2><h3 ><span lang="ar" dir="rtl">المسميات الوظيفية</span></h3><ul><li><p ><span lang="ar" dir="rtl">لحام </span></p></li><li><p ><span lang="ar" dir="rtl">مهندس كهرباء وأجهزة قياس</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي أول تطوير المواهب</span></p></li><li><p ><span lang="ar" dir="rtl">مدرب سلامة منصات الحفر</span></p></li><li><p ><span lang="ar" dir="rtl">مدير فني أول</span></p></li><li><p ><span lang="ar" dir="rtl">مساعد شؤون الرواتب</span></p></li><li><p ><span lang="ar" dir="rtl">مشغل رافعة</span></p></li><li><p ><span lang="ar" dir="rtl">عامل نظافة</span></p></li><li><p ><span lang="ar" dir="rtl">مشغل لاسلكي</span></p></li><li><p ><span lang="ar" dir="rtl">كهربائي</span></p></li><li><p ><span lang="ar" dir="rtl">فني إلكترونيات أول</span></p></li><li><p ><span lang="ar" dir="rtl">مدير تركيبات المنصات البحرية</span></p></li><li><p ><span lang="ar" dir="rtl">محلل أول دعم العمليات المالية</span></p></li><li><p ><span lang="ar" dir="rtl">مدير منصة الحفر</span></p></li><li><p ><span lang="ar" dir="rtl">مدير الاستدامة</span></p></li><li><p ><span lang="ar" dir="rtl">وظائف أخرى</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">العلوم البيئية</span></p></li><li><p ><span lang="ar" dir="rtl">المحاسبة</span></p></li><li><p ><span lang="ar" dir="rtl">هندسة الحفر</span></p></li><li><p ><span lang="ar" dir="rtl">هندسة البترول</span></p></li><li><p ><span lang="ar" dir="rtl">هندسة الأجهزة</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة الكهربائية</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة الميكانيكية</span></p></li><li><p ><span lang="ar" dir="rtl">أو ما يعادلهم</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن الشركة</span></h3><p ><span lang="ar" dir="rtl">شركة أرامكو روان للحفر هي شركة عالمية تعمل في مجال الحفر البحري وتمتلك وتدرب أسطولاً من منصات الحفر، وهي مشروع مشترك بين شركة أرامكو السعودية أكبر شركة نفط في العالم وشركة روان، وهي شركة عالمية رائدة في مجال الحفر.</span></p>
<h2 ><span lang="ar" dir="rtl">اعلان شركة أوقاف للإستثمار التابعة لهيئة الأوقاف عن وظائف قانونية ومالية</span></h2><h3 ><span lang="ar" dir="rtl">تفاصيل الوظائف</span></h3><p ><span lang="ar" dir="rtl">تعلن شركة أوقاف للإستثمار (الذراع الاستثماري للهيئة العامة للأوقاف) عن طرح عدد وظيفتين شاغرة مالية وقانونية لحملة البكالوريوس فأعلى.</span></p><h3 ><span lang="ar" dir="rtl">المسميات الوظيفية</span></h3><ul><li><p ><span lang="ar" dir="rtl">نائب الرئيس للشؤون القانونية (Vice President Legal)</span></p></li><li><p ><span lang="ar" dir="rtl">محلل أخطار وأداء الاستثمار (Investment Risk & Performance Analyst)</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">المالية</span></p></li><li><p ><span lang="ar" dir="rtl">الاستثمار</span></p></li><li><p ><span lang="ar" dir="rtl">القانون</span></p></li><li><p ><span lang="ar" dir="rtl">أو ما يعادلهم</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الشروط</span></h3><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم أو المتقدمة سعودي الجنسية.</span></p></li><li><p ><span lang="ar" dir="rtl">حاصل على درجة البكالوريوس ويفضل في التخصصات المطلوبة.</span></p></li><li><p ><span lang="ar" dir="rtl">توفر الخبرات والمهارات المطلوبة لكل وظيفة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن الشركة</span></h3><p ><span lang="ar" dir="rtl">شركة أوقاف هي الذراع الاستثماري للهيئة العامة للأوقاف؛ والتي ترتبط مباشرة بمحافظ الهيئة. تعمل شركة أوقاف من أجل تطوير آليات الاستثمار للأوقاف المدارة من قبل الهيئة، وتنويع المحفظة الاستثمارية، وتطوير استراتيجية للاستثمار لضمان الحصول على عائد استثماري، كما تُعنى شركة أوقاف بضمان إدارة الاستثمارات، والأموال، والأصول بفعالية وكفاءة أكبر؛ وتحقيق النمو والاستدامة المالية وتنويع مصادر الدخل.</span></p>
<h2 ><span lang="ar" dir="rtl">اعلان شركة تكامل القابضة عن وظائف في عدة مجالات لحملة البكالوريوس فأعلى</span></h2><h3 ><span lang="ar" dir="rtl">المسميات الوظيفية</span></h3><ul><li><p ><span lang="ar" dir="rtl">أخصائي أول خصوصية البيانات (Data Privacy Senior Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير تحليل الأعمال (Business Analysis Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">مسؤول العلامة التجارية (Brand Officer)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير أول التسليم والعمليات (Delivery & Operations Senior Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">محلل منتجات أول (Senior Product Analyst)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير أول عمليات الأعمال (Business Operations Senior Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">مستشار منتجات (Product Consultant)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير تنفيذي أول إدارة المنتجات (Product Management Senior Director)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير أول البنية المؤسسية (Enterprise Architecture Senior Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير مشروع (Project Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير المحفظة الاستثمارية (Portfolio Director)</span></p></li><li><p ><span lang="ar" dir="rtl">مدير منتجات أول (Senior Product Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">قائد المراجعة الداخلية لتقنية المعلومات (IT Internal Audit Lead)</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي عمليات تقنية المعلومات (IT Operations Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي إصدارات التقنية (Technology Release Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">خبير هندسة أمن المعلومات (Security Engineering Expert)</span></p></li><li><p ><span lang="ar" dir="rtl">مهندس أمن معلومات أول (Senior Security Engineer)</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">إدارة الأعمال</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة العمليات</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة المشاريع</span></p></li><li><p ><span lang="ar" dir="rtl">نظم المعلومات الإدارية</span></p></li><li><p ><span lang="ar" dir="rtl">علوم الحاسب</span></p></li><li><p ><span lang="ar" dir="rtl">علوم البيانات</span></p></li><li><p ><span lang="ar" dir="rtl">نظم المعلومات</span></p></li><li><p ><span lang="ar" dir="rtl">الأمن السيبراني</span></p></li><li><p ><span lang="ar" dir="rtl">تقنية المعلومات</span></p></li><li><p ><span lang="ar" dir="rtl">هندسة الحاسب</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة الصناعية</span></p></li><li><p ><span lang="ar" dir="rtl">هندسة البرمجيات</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة</span></p></li><li><p ><span lang="ar" dir="rtl">أو ما يعادلهم</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن الشركة</span></h3><p ><span lang="ar" dir="rtl">شركة تكامل القابضة (شركة حكومية بالكامل) تنتمي لوزارة الموارد البشرية والتنمية الاجتماعية، تأسست في عام 2013م، وأهم أدوارها هو تمثيل الوزارة وتحقيق أهدافها من أجل تحسين وتطوير سوق العمل السعودي وبيئة العمل في المنشآت الحكومية والخاصة، ليشمل كل ذلك أرباب العمل، والموظفين، والباحثين عن عمل.</span></p>
<h2 ><span lang="ar" dir="rtl">اعلان جامعة شقراء عن التقديم في برنامج تدريبي في الذكاء الاصطناعي</span></h2><h3 ><span lang="ar" dir="rtl">تفاصيل البرنامج</span></h3><p ><span lang="ar" dir="rtl">تدعو جامعة شقراء ممثلة بالكلية التطبيقية بالتعاون مع عمادة شؤون الطلاب للتسجيل في برنامج الذكاء الاصطناعي القائم على الوكلاء حضورياً لمدة 5 أيام، والمقدم من الأكاديمية السعودية الرقمية.</span></p><h3 ><span lang="ar" dir="rtl">مسمى البرنامج</span></h3><ul><li><p ><span lang="ar" dir="rtl">برنامج الذكاء الاصطناعي القائم على الوكلاء (Agentic AI Course)</span></p></li></ul><h3 ><span lang="ar" dir="rtl">هدف البرنامج</span></h3><p ><span lang="ar" dir="rtl">تنمية المهارات التقنية المتقدمة لدى طلبة التخصصات التقنية من خلال تجربة تدريبية تطبيقية مكثفة في مجال الذكاء الاصطناعي القائم على الوكلاء وتصميم وتطوير الوكلاء الأذكياء.</span></p><h3 ><span lang="ar" dir="rtl">الشروط</span></h3><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم سعودي الجنسية.</span></p></li><li><p ><span lang="ar" dir="rtl">أن يكون من طلبة التخصصات التقنية.</span></p></li><li><p ><span lang="ar" dir="rtl">أن يكون قد أتم ما لا يقل عن نصف متطلبات برنامجه الأكاديمي.</span></p></li><li><p ><span lang="ar" dir="rtl">الالتزام بالحضور الكامل طوال مدة البرنامج.</span></p></li><li><p ><span lang="ar" dir="rtl">إحضار جهاز حاسب محمول لاستخدامه أثناء التدريب.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">مواعيد البرنامج</span></h3><ul><li><p ><span lang="ar" dir="rtl">من 30 أغسطس 2026م إلى 3 سبتمبر 2026م.</span></p></li><li><p ><span lang="ar" dir="rtl">من الساعة 8:00 صباحاً حتى 3:00 مساءً.</span></p></li></ul>
Civil Maintenance Technician Industry: Fence & Steel Angle Tower Manufacturing Location: Dammam, Saudi Arabia Experience: Minimum 5 years Employment Type: Full-Time Job Summary We are looking for an experienced Civil Maintenance Technician to support maintenance and repair activities within a heavy manufacturing facility specializing in fence, steel fabrication, and steel angle tower manufacturing. The ideal candidate should have hands-on experience maintaining industrial facilities, production areas, structures, and related civil infrastructure. Key Responsibilities Perform routine and preventive civil maintenance across the manufacturing facility. Inspect and repair concrete floors, foundations, walls, drains, platforms, and other civil structures. Carry out maintenance and repair work related to steel fabrication and manufacturing areas. Maintain factory buildings, workshops, storage areas, fencing, gates, and related infrastructure. Identify structural damage, cracks, leaks, deterioration, and other maintenance requirements. Perform basic masonry, plastering, concrete repair, tiling, and related civil works. Support installation, modification, and repair of foundations and equipment bases. Coordinate with mechanical, electrical, and production teams during maintenance activities. Ensure maintenance work is completed safely, efficiently, and according to company standards. Maintain proper records of completed maintenance activities and report major defects to the supervisor. Follow all company health, safety, and environmental procedures. Requirements Minimum 5 years of maintenance experience in:Fence manufacturing Steel fabrication Steel angle tower manufacturing Heavy manufacturing industries Similar industrial maintenance environments Strong hands-on experience in civil maintenance and industrial facility maintenance. Knowledge of concrete, masonry, plastering, flooring, foundations, drainage, and general building repairs. Ability to identify maintenance issues and carry out practical repairs independently. Experience working in a factory, workshop, or heavy industrial environment is highly preferred. Physically fit and comfortable working in an industrial/manufacturing environment. Ability to follow safety procedures and work effectively as part of a maintenance team. Preferred Candidate Profile Candidates with experience in steel plants, tower manufacturing companies, fencing factories, structural steel fabrication facilities, or other heavy manufacturing plants will be strongly preferred. Key Skills Civil Maintenance | Industrial Maintenance | Steel Fabrication | Fence Manufacturing | Angle Tower Manufacturing | Concrete Repair | Masonry | Foundations | Building Maintenance | Preventive Maintenance | Factory Maintenance | Safety Compliance
Job Title: Construction Manager Location: Riyadh, Saudi Arabia Job Overview:We are looking for an experienced Construction Manager to join our Construction Supervision team. The ideal candidate will oversee all aspects of construction operations, ensuring projects are completed on time, within budget, and to the highest quality standards. Key Responsibilities:Project Planning: Develop and implement construction plans, schedules, and budgets in collaboration with project stakeholders. Site Management: Oversee daily construction activities, ensuring compliance with safety regulations, quality standards, and project specifications. Team Leadership: Supervise and coordinate the work of subcontractors and construction teams, fostering a collaborative and efficient work environment. Quality Control: Monitor construction processes and conduct regular inspections to ensure adherence to quality standards and design specifications. Resource Management: Manage materials, equipment, and labor resources effectively to optimize productivity and minimize waste. Risk Management: Identify potential construction challenges and develop mitigation strategies to address issues proactively. Stakeholder Communication: Maintain clear communication with clients, architects, engineers, and other stakeholders, providing regular updates on project status and addressing any concerns. Documentation: Ensure accurate record-keeping of project progress, including daily logs, reports, and change orders. Qualifications:Education: Bachelor’s degree in Construction Management, Civil Engineering, or a related field. Experience: Minimum 15 years of experience in construction management, with a proven track record of managing large-scale residential or hospitality projects. Technical Skills: Strong knowledge of construction methods, materials, and legal regulations. Project Management: Proficient in project management software and tools (e.g., MS Project, Primavera). Communication Skills: Excellent interpersonal and communication skills, with the ability to lead teams and interact effectively with clients and stakeholders. Preferred Qualifications:Experience with luxury residential and hospitality projects. Knowledge of sustainable construction practices and green building certifications. Certified Construction Manager (CCM) or similar certification.
Job Summary We are seeking an experienced Risk Manager to identify, assess, and mitigate risks across multiple projects and organizational functions. The ideal candidate will establish and maintain risk management frameworks, conduct risk analyses, monitor critical issues, and support leadership in making informed decisions to protect project performance, financial outcomes, and operational stability.<br>Key Responsibilities<br>Develop and implement a comprehensive risk management framework for projects and operational functions. Identify potential risks related to schedule, cost, safety, quality, contractual obligations, and operational processes. Conduct qualitative and quantitative risk assessments, including probability and impact analysis. Maintain a risk register and track mitigation plans, ownership, and progress updates. Work closely with project managers and senior leadership to implement risk mitigation and contingency strategies. Monitor early warning indicators and escalate critical risks to management. Conduct root-cause analysis for incidents, delays, or budget deviations. Provide risk-related input during tendering, planning, and project execution stages. Prepare regular risk reports, dashboards, and presentations for executive review. Facilitate risk workshops, training sessions, and awareness programs for project teams. Support compliance with internal policies, contractual requirements, and industry standards. Assist in business continuity planning and crisis response readiness.<br>Qualifications & Requirements<br>Bachelor’s degree in Engineering, Risk Management, Project Management, or a related field; professional certifications (e.g., PMI-RMP, ISO 31000) are an advantage. Proven experience working as a Risk Manager or in a senior risk, project control, or planning role within construction or infrastructure projects. Strong understanding of risk identification, assessment methodologies, and mitigation strategies. Proficiency in risk management tools and software. Excellent analytical, numerical, and problem-solving skills. Strong presentation, communication, and stakeholder management skills. Ability to work with cross-functional teams and handle complex, multi-project environments.
Overview We are seeking a motivated and detail-oriented Talent Acquisition Trainee to join our HR team through the Tamheer Program. This role is designed to provide hands-on experience in recruitment, employer branding, and candidate management while supporting the company’s hiring needs.<br>Key Responsibilities:<br>Assist in sourcing candidates through job boards, social media, career fairs, and professional networks. Screen resumes and shortlist applicants based on job requirements. Coordinate interviews, assessments, and follow-up communication with candidates. Support in building talent pipelines for ongoing and future hiring needs. Help prepare job postings, job descriptions, and recruitment materials. Assist with onboarding tasks such as document collection and orientation coordination.<br>Qualifications:<br>Bachelor’s degree in Human Resources, Business Administration, or a related field. Eligible and registered in the Tamheer Program (no prior employment in the last 6 months and not currently registered in GOSI). Strong communication and interpersonal skills. High attention to detail and strong organizational abilities. Ability to handle confidential information with professionalism. Proficient in Microsoft Office and comfortable learning HR systems. Passionate about HR, recruitment, and talent development.<br>Skills to Develop During the Program<br>Professional recruitment lifecycle management. Resume screening and candidate assessment techniques. Interview coordination and stakeholder communication. Talent sourcing strategies and employer branding.
We are seeking an accomplished QA/QC Director (Construction) to lead the company's Quality Assurance and Quality Control function across a portfolio of construction, infrastructure, and landscape projects. The successful candidate will be responsible for developing and implementing the organization's quality strategy, ensuring compliance with international standards and client requirements, and fostering a culture of quality, continuous improvement, and operational excellence throughout all business operations.<br>Key Responsibilities<br>Develop and implement the company's Quality Management System (QMS), policies, procedures, and quality standards. Ensure full compliance with client specifications, contractual obligations, local regulations, and international standards, including ISO 9001. Lead and manage QA/QC teams across multiple project sites and business units. Establish and monitor company-wide quality objectives, KPIs, and performance metrics. Oversee all quality assurance and quality control activities to ensure project deliverables meet contractual, technical, and regulatory requirements. Develop and implement inspection and test plans (ITPs), quality plans, method statements, and quality procedures. Lead internal and external quality audits, management reviews, compliance assessments, and certification activities. Investigate quality issues, non-conformities, and customer complaints, conducting root cause analyses and implementing effective corrective and preventive actions (CAPA). Monitor project quality performance, identify areas for improvement, and drive continuous improvement initiatives across the organization. Review and approve material submittals, inspection reports, quality documentation, and handover records. Ensure proper implementation of quality control inspections, testing, and documentation throughout all project phases. Build and maintain strong relationships with clients, consultants, contractors, suppliers, and certification bodies. Prepare executive-level quality reports, dashboards, and strategic recommendations for senior management. Mentor and develop QA/QC personnel, promoting a culture of accountability, quality, and professional growth. Support operational teams in achieving project quality objectives while minimizing rework, defects, and non-conformities.<br>Qualifications & Experience<br>Bachelor's degree in Civil Engineering, Mechanical Engineering, Construction Management, or a related engineering discipline. Professional certifications such as ISO 9001 Lead Auditor, Certified Quality Manager (ASQ), Certified Construction Quality Manager (CCQM), or equivalent are highly preferred. Minimum of 15 years of progressive QA/QC experience within the construction, infrastructure, or engineering industry. At least 5 years in a senior leadership role managing multi-site QA/QC operations. Strong knowledge of Quality Management Systems (QMS), ISO 9001, construction quality standards, and Saudi construction regulations. Proven experience leading quality audits, ISO certification processes, and client quality compliance programs. Extensive experience reviewing inspection and test plans (ITPs), material approvals, method statements, quality documentation, and handover processes. Strong leadership, communication, stakeholder management, and decision-making skills. Demonstrated ability to drive continuous improvement, operational excellence, and a quality-focused culture across large, complex organizations.
We are seeking an experienced Senior Procurement Engineer to lead procurement and contracting activities for major and mega construction projects. This is a project-focused, strategic role supporting projects from early planning through execution, not a routine procurement position.<br>Key Responsibilities<br>Lead procurement and contract management for high-value and mega construction projects Develop and execute procurement strategies aligned with project schedules, budgets, and technical requirements Manage sourcing, pricing, negotiations, contract drafting, and award processes Lead commercial negotiations with suppliers, subcontractors, and service providers Coordinate with legal, finance, and project teams to finalize contracts Manage long-lead items and critical procurement packages Lead and guide the procurement team during project execution Monitor procurement performance using Power BI dashboards and reporting tools Ensure compliance with company policies and delegation of authority Support cost optimization and value engineering initiatives<br>Required Qualifications<br>Bachelor’s Degree in Engineering (Civil, Mechanical, Electrical, or related) Minimum 10 years of experience in construction procurement and contracts Landscaping project experience preferred Certifications or formal training in procurement, contracting, or negotiations Strong experience in project-based procurement and mega projects Expertise in sourcing, pricing, and commercial evaluations Excellent negotiation and contract management skills Experience with Power BI, dashboards, and procurement tracking tools Strong leadership and team management capabilities Solid understanding of construction project requirements
We are looking for a skilled Irrigation Engineer to join our team and support the design and delivery of irrigation systems across landscaping and infrastructure projects. This role will play a key part in ensuring efficient, sustainable, and high-quality irrigation solutions.<br>Key Responsibilities<br>Develop irrigation layouts and detailed design drawings Perform hydraulic calculations, including pipe sizing, flow, and pressure analysis Design drip, sprinkler, and subsurface irrigation systems Coordinate with landscape architects and multidisciplinary teams Ensure compliance with project specifications and sustainability standards Identify and resolve design clashes across disciplines Prepare shop drawings, technical specifications, and material submittals Evaluate irrigation materials and liaise with suppliers<br>Requirements<br>Bachelor’s degree in Agricultural Engineering, Irrigation Engineering, or related field5–7 years of experience in irrigation design Proficiency in Auto CAD, Civil 3D, and Rain CADExperience in landscaping and/or infrastructure projects<br>Key Skills<br>Strong irrigation design and hydraulic calculation expertise Ability to collaborate across multidisciplinary teams Problem-solving mindset with strong technical judgment Clear communication and documentation skills
We are seeking an experienced and detail-oriented Senior QS Engineer to join a dynamic team delivering high-impact construction and infrastructure projects. This role is ideal for a professional who excels in cost management, contract administration, and project financial control, and who can contribute strategically across the full project lifecycle.<br>Key Responsibilities<br>Prepare accurate cost estimates, budgets, and tender documents for construction projects Manage project costs, including monitoring expenditures and identifying cost-saving opportunities Evaluate contractor claims, variations, and change orders Conduct feasibility studies and risk assessments related to project costs Administer contracts and ensure compliance with contractual terms and conditions Liaise with project managers, consultants, and contractors to ensure alignment on financial matters Prepare regular financial reports and forecasts for senior management Ensure adherence to local regulations, industry standards, and best practices<br>Requirements<br>Bachelor’s degree in Quantity Surveying, Civil Engineering, or a related field Minimum of 8–12 years of relevant experience in quantity surveying or cost engineering Strong knowledge of construction contracts (FIDIC preferred) Proven experience in cost planning, contract administration, and claims management Proficiency in relevant software tools (e.g., Cost X, Primavera, Excel) Excellent analytical, negotiation, and communication skills Professional certification (e.g., MRICS) is an advantage
Job Summary We are seeking an experienced Construction Manager to lead and oversee on-site construction activities across multiple projects. The role is responsible for ensuring projects are delivered safely, on time, within budget, and in compliance with quality standards and contractual requirements. The ideal candidate will provide strong leadership to site teams while coordinating with internal and external stakeholders.<br>Key Responsibilities<br>Manage and supervise all on-site construction activities from project commencement to completion. Develop and implement construction plans, schedules, and execution strategies aligned with project objectives. Lead site teams including engineers, supervisors, subcontractors, and labor forces. Monitor project progress, productivity, and resource utilization, taking corrective actions as needed. Ensure strict compliance with safety regulations, quality standards, and approved method statements. Coordinate closely with project management, engineering, procurement, and logistics teams. Review and approve construction drawings, shop drawings, and work methodologies. Manage subcontractors’ performance, scope, and deliverables to ensure contractual compliance. Identify construction risks and resolve technical or site-related issues efficiently. Prepare progress reports, forecasts, and site documentation for management review. Support testing, commissioning, handover, and project closeout activities.<br>Qualifications & Requirements<br>Bachelor’s degree in Civil Engineering, Construction Management, or a related field. Proven experience as a Construction Manager or in a senior site leadership role within construction or infrastructure projects. Strong knowledge of construction methods, sequencing, and site operations. Solid understanding of safety standards, quality control procedures, and local regulations. Excellent leadership, coordination, and decision-making skills. Ability to manage multiple subcontractors and parallel work fronts. Proficiency in MS Office; experience with planning tools is an advantage.
The Irrigation Engineer will be responsible for preparing, reviewing, and coordinating irrigation designs, technical submittals, material specifications, and shop drawings for landscaping projects. The role supports project execution by ensuring all irrigation systems are technically compliant, efficient, and aligned with project requirements, standards, and client expectations.<br>Key Responsibilities:<br>Prepare and review irrigation shop drawings, layouts, and detailed designs for landscaping projects. Develop irrigation calculations including water demand, pipe sizing, pressure loss, pump requirements, and hydraulic analysis. Coordinate with landscape architects, civil engineers, MEP teams, and project management to ensure proper integration of irrigation systems. Prepare technical submittals, material approvals, method statements, and related documentation. Review project specifications, BOQs, and contract documents to ensure compliance during design and execution stages. Support procurement team with technical evaluations and material selection related to irrigation systems. Conduct quantity take-offs and assist in cost estimation for irrigation works. Ensure compliance with local authority requirements, sustainability standards, and water conservation practices. Provide technical support to site teams during installation, testing, commissioning, and troubleshooting activities. Review and respond to RFIs, technical queries, and consultant comments. Assist in value engineering initiatives to optimize system performance and project cost. Maintain proper documentation and records for all irrigation-related technical submissions and approvals.<br>Qualifications & Requirements:<br>Bachelor’s Degree in Agricultural Engineering, Irrigation Engineering, Civil Engineering, Landscape Engineering, or related field. Minimum [5+] years of experience in irrigation engineering within landscaping or infrastructure projects. Strong knowledge of irrigation systems, hydraulic calculations, pumps, valves, controllers, and related materials. Experience in landscaping and irrigation projects within GCC region is preferred. Proficiency in Auto CAD and irrigation design software. Good understanding of international standards and water-efficient irrigation practices. Strong coordination, communication, and technical reporting skills. Ability to work under deadlines and manage multiple projects simultaneously.<br>Preferred Skills:<br>Knowledge of smart irrigation systems and automated controllers. Familiarity with local authority regulations and approval processes. Experience in preparing as-built drawings and technical reports. PMP or relevant professional certifications are considered an advantage.
We are seeking an experienced Senior Irrigation Engineer to lead the design, planning, and optimization of irrigation systems for large-scale landscaping and infrastructure projects. This role requires strong technical expertise, leadership capabilities, and the ability to drive efficient and sustainable irrigation solutions from concept through execution.<br>Key Responsibilities<br>Lead the design and development of advanced irrigation systems (drip, sprinkler, subsurface) for complex projects Perform and review hydraulic calculations, including pipe sizing, pressure zoning, and system optimization Oversee preparation of irrigation layouts, detailed drawings, and design documentation Review and approve shop drawings, material submittals, and technical specifications Coordinate closely with landscape architects, civil engineers, and other disciplines to ensure seamless integration Manage design coordination meetings and resolve multidisciplinary clashes Ensure compliance with project requirements, local regulations, and sustainability standards Provide technical guidance and mentorship to junior engineers and designers Support project teams during tendering, estimation, and value engineering stages Evaluate new technologies, materials, and suppliers to improve system efficiency and cost-effectiveness Conduct site visits to support installation, testing, and commissioning of irrigation systems Identify risks and propose technical solutions to ensure timely project delivery<br>Requirements<br>Bachelor’s degree in Agricultural Engineering, Irrigation Engineering, or related field8–12 years of experience in irrigation design, preferably within landscaping projects Strong proficiency in Auto CAD, Civil 3D, and Rain CADProven experience in large-scale landscape or infrastructure projects Experience in GCC projects is a strong advantage
Job Summary<br>A Senior Registrar is expected to demonstrate his interest, skills and potentials for promotion or sub specialization. Responsible for performing and reporting on radiological procedures and scans assigned to him/her. Responsible to view, read, diagnose the examination done thru PAC's system and approve the medical report soon as possible after transcription finish to type it. Responsible for the care of patients whilst undergoing radiological procedures. He/ She shall perform their duties in accordance with:<br>Professional medical ethics and CBAHI / JCIA standards. Hospital medical by-laws Laws of Ministry of Health in kingdom of Saudi Arabia and any other applicable regulations according with hospital quality plan. Major Duties and Responsibilities Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. Responsible to practices within the framework of clinical privilege of both In-patients and Out-patients. Reports on X-ray procedures and scans in a systematic informative and conclusive manner. Report of X-ray plain examinations and special procedures and must be approved it thru PAC's system soon as possible. Skillfully performs and reports on fluoroscopic vascular or other diagnostic procedures. Provides consultation to medical staff on diagnostic plans and priorities. Supervises the various scanning techniques assigned to him. Assumes on active part in the on -call duty rotations in the department. Can perform specialized procedures independently commensurate to his experience and skills according to department protocols. Seizes every opportunity to discuss theoretical and technical aspects of radiology with consultants. Seeks the advice and guidance of Consultant Radiologist whenever the condition of patient merits further expertise. Supervises the junior staff in conducting their duties and responsibilities as designated by the Radiology department. Participates in the On-call Rota of the department. Provides a clinical follow up of patient progress and management as requested by consultants. Rotates through the specialized units of the Department under the supervision of consultants. Shares and participates in department’s educational and training activities. Should know the Policies and procedures of the Radiology Department and Riyadh Care Hospital by-laws and Rules and regulations. Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record. They are knowledgeable about their essential role in patient and family education. Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care. Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations. Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation. Performs other applicable tasks and duties assigned within the realm of his/her knowledge, skills and abilities. Reporting to Head of department Supervises Registrars and Residents in the Department of Radiology Liaises with N/A<br>Qualification Education:Required Must have University graduate medical Degree. Postgraduate qualification in Radiology. Master is Radiology is preferred. Registration in Saudi Medical Council and/or current license to practice medicine in Saudi Arabia Experience:<br>Required<br>At least Four (4) years’ experience in Radiology after obtaining higher qualification. Experience in subspecialty of Radiology is preferred. Academic affiliation is preferable. Competencies/Skills:Fluent in verbal and written English. Exhibits professionalism and excellent interpersonal communication skills. Is knowledgeable of the Medical by-laws.