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<p>Qiddiya Investment Company, a key driver of Saudi Arabia s Vision 2030, is developing a world-class entertainment, cultural, and lifestyle destination that demands robust strategic supplier partnerships. As the project evolves, ensuring excellence in supplier relationship management is crucial to the success and sustainability of this giga project. We are looking for a highly experienced and visionary Senior Manager Strategic Supplier Relationship Management to lead and elevate the SRM function to greater levels of sophistication and impact. This senior leadership role will oversee the strategic direction, execution, and continuous improvement of the SRM program, fostering innovation, resilience, and value creation across the supply chain network. The ideal candidate possesses deep expertise in managing complex supplier ecosystems and driving cross-functional collaboration to realize strategic business outcomes.</p><p><b>Key Responsibilities :</b></p><ul><li>1. Leadership and Strategic Direction Define and champion the enterprise-wide SRM strategy in alignment with corporate objectives and Vision 2030 goals. Provide thought leadership on supplier engagement, risk mitigation, and governance frameworks at senior executive levels. Drive cultural transformation to embed strategic SRM practices throughout the organization.</li><li>2. Program Oversight and Continuous Improvement Lead the design, implementation, and evolution of SRM frameworks, policies, and tools to ensure industry best practices. Oversee supplier segmentation, risk assessments, performance measurement, and business continuity planning. Ensure integration of SRM initiatives with procurement, risk, legal, finance, and operational functions.</li><li>3. Supplier Relationship Leadership Develop and maintain executive-level relationships with strategic suppliers to drive innovation and mutual value. Guide cross-functional teams in executing joint business plans and strategic initiatives with key suppliers. Address complex supplier performance, risk, and compliance issues with balanced leadership.</li><li>4. Stakeholder Engagement and Governance Facilitate executive forums such as Quarterly Business Reviews and SRM steering committees. Influence and advise senior leaders to adopt consistent SRM governance models and decision frameworks. Champion transparency, accountability, and data-driven decision-making across the supplier ecosystem.</li><li>5. Team Development and Capability Building Lead, mentor, and develop a high-performing SRM team, fostering collaboration and professional growth. Promote skill development initiatives and succession planning within the team.</li><li>6. Value Creation and Innovation Drive initiatives that leverage supplier partnerships to deliver cost efficiencies, service excellence, and sustainability benefits. Champion ESG and digital transformation efforts aligned with organizational strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>12+ years of relevant experience including strategic supplier relationship management, procurement, supply chain management, or related fields in complex and multinational environments.</li><li>Advanced degree such as MBA or Master s in Supply Chain, Business Administration, or related discipline preferred.</li><li>Relevant professional certifications such as CPSM, CSCP, or CPM are highly desirable.</li><li>Proven ability to influence and engage senior stakeholders and suppliers at executive levels.</li><li>Strong leadership, negotiation, and communication skills.</li><li>Experience in giga projects or large-scale developments is an advantage.</li></ul>

About Octopus By RTG<br><br>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br><br>Key Responsibilities<br><br> Configure and customize Dynamics 365 entities, forms, views, and business process flows to support the leasing journey: inquiry (RIF/TIF) capture, unit listing sync, offer/negotiation status, indicative terms, and lease sign-off Build and maintain the integration layer (in coordination with the API Developer) that pushes/pulls data between the Portal and Dynamics — e.g., unit availability, agent assignment, inquiry routing, booking confirmations, and lease-status transitions (Prospect → Offer → Signed→ Active → Renewal/Termination) Develop plugins, workflows, Power Automate flows, and custom APIs within Dynamics to automate leasing-team notifications and approval steps (e.g., move-in request approvals,addendum requests, operational date changes) Model and maintain the account hierarchy needed for sub-accounts (MHR-03, MUT-16/17) and company profiles (MUT-31) within Dynamics Support renewal and termination workflows by ensuring Dynamics reflects and triggers portal-side renewal notifications (SRR/SRT) and termination/settlement records (FCR/FCT) Build reporting/dashboards in Dynamics (or Power BI) for the leasing and community-management teams to track inquiries, conversions, and portal-driven activity Manage security roles, field-level permissions, and data-privacy configuration within Dynamics for portal-originated records Participate in data-mapping and (if scoped as a change request) data-migration exercises between legacy systems and Dynamics Support UAT for all CRM-dependent features and provide production support during hypercare<br><br>Requirements<br><br>Required Skills & Experience<br><br> 4+ years hands-on Microsoft Dynamics 365 (Sales / Customer Engagement) development and configuration experience Strong command of the Dynamics customization toolkit: plugins (C#), custom workflows, Power Automate, Dataverse, and the Dynamics Web API / Common Data Service Experience integrating Dynamics with external web/portal applications via REST APIs or Azure integration services (Logic Apps, Service Bus, API Management) Solid understanding of the real-estate/leasing domain (or comparable long-sales-cycle CRM use case: inquiry → offer → contract → renewal/termination) is a strong plus Experience with Power BI or Dynamics native reporting for operational dashboards Familiarity with Dynamics security model (business units, roles, field security) and data-privacy considerations for resident/tenant personal data Working knowledge of e-signature and document-generation integrations within Dynamics (e.g., Docu Sign for Dynamics) is a plus Microsoft certification (e.g., MB-210, MB-220, or PL-400) is preferred but not required<br><br>Success Criteria for This Engagement<br><br> CRM-dependent leasing features (JCR-06, JCT-06/10-13, and lease-status transitions across both portals) are correctly synced and demonstrable end-to-end Leasing and community-management teams can operate their day-to-day workflow from Dynamics with no manual re-entry of portal-originated data Reporting/dashboards give the Client visibility into portal-driven leasing activity

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Make an impact with NTT DATA</b><br>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.</p><br><br><br><br><p><b>Your day at NTT DATA</b></p><br><br><br><p>As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with assigned Small and Medium Business (SMB) accounts, ensuring client satisfaction, driving revenue growth, and expanding opportunities across our technology and cloud solution portfolio, with a strong focus on AWS solutions. You'll utilize our leading technologies and methodologies to understand clients' business needs and deliver tailored solutions that help them achieve their digital transformation goals.</p><br><br><br><p>You'll manage and grow strategic client relationships by leveraging consultative selling, strategic planning, and account management best practices, coordinating with our global network of offices, technical architects, and solutions engineers to deliver exceptional client experiences. Your focus will include achieving revenue and margin targets, minimizing client churn, maximizing customer retention, and identifying upsell and cross-sell opportunities throughout the customer lifecycle.</p><br><br><br><p>By utilizing your extensive knowledge of modern technology sales methodologies, cloud services, and market trends, you will develop and implement account strategies that drive long-term customer success. You'll work closely with major stakeholders to identify business opportunities, provide strategic guidance on AWS solutions, contribute to revenue growth, and support clients through every stage of their buying journey.</p><br><br><br><p>You will be utilizing major CRM tools to manage accounts, opportunities, sales pipelines, forecasts, and customer collaboration activities. You will proactively identify, develop, negotiate, and close new business opportunities while analyzing customer requirements, planning strategically, and collaborating across geographies to meet and exceed sales quotas and KPIs.</p><br><br><br><p>As the primary point of contact for your clients, you'll tackle customer challenges, ensure client satisfaction, and lead contract, pricing, and service agreement negotiations. You will partner with internal teams to translate client requirements into scalable technology and AWS cloud solutions that deliver measurable business value and long-term success.</p><br><br><br><p>To thrive in this role, you need to have:</p><br><br><ul><li><p>Strong sales and business acumen, with expertise in consultative and solution-based selling, strategic account planning, and achieving revenue targets.</p><br><br></li><li><p>5 years or more of proven experience managing client relationships throughout the customer lifecycle, driving customer satisfaction, retention, and revenue growth through upselling and cross-selling.</p><br><br></li><li><p>Strong understanding of AWS services, cloud technologies, and the ability to translate customer business needs into impactful cloud solutions.</p><br><br></li><li><p>Knowledge of NTT DATA's technology offerings, client use cases, market trends, and competitive landscape.</p><br><br></li><li><p>Ability to identify, develop, advance, negotiate, and close opportunities within assigned accounts and prospects.</p><br><br></li><li><p>Experience working in technology sales, account management, or business development, preferably within the SMB segment and exposure to customers across the Middle East and Africa region.</p><br><br></li><li><p>Proficiency in Salesforce or other CRM platforms for opportunity management, pipeline tracking, forecasting, and reporting.</p><br><br></li><li><p>Strong collaboration skills with the ability to align internal stakeholders, including technical architects, solutions engineers, and delivery teams, around a common customer vision.</p><br><br></li><li><p>Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences.</p><br><br></li><li><p>A customer-first mindset, strong problem-solving abilities, and the capability to work independently in a fast-paced and agile environment.</p><br><br></li><li><p>Experience leading contract, pricing, and service level agreement negotiations to successfully close customer deals.</p><br><br></li><li><p>A bachelor's degree or equivalent in Business, Marketing, Sales, or a related field.</p><br><br></li><li><p>AWS certifications (such as AWS Certified Cloud Practitioner or AWS Certified Solutions Architect – Associate) are considered an advantage.</p><br><br></li><li><p>Fluency in both Arabic and English is required.</p><br><br></li></ul><br><br><br><p><b><span>Workplace type</span>: </b></p><br><br>On-site Working<br><p><b>About NTT DATA</b><br>NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune </p><br><br><p>Global 100. We are committed to accelerating client success and positively impacting society through </p><br><br><p>responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with </p><br><br><p>unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and </p><br><br><p>application services. Our consulting and industry solutions help organizations and society move </p><br><br><p>confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more </p><br><br><p>than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as </p><br><br><p>established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each </p><br><br><p>year in R&amp;D.</p><br><br><p><b>Equal Opportunity Employer</b><br>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.</p><br><br><p><b>Third parties fraudulently posing as NTT DATA recruiters</b>&nbsp;</p><br><br><p>NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an <b>@nttdata.com</b> email address. If you suspect any fraudulent activity, please <i>contact us</i>.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Requirements:</p><br><p>• At least 4 years of experience in Microsoft Dynamics 365 CRM (On-Premises) development.</p><br><p>• Strong proficiency in .NET, .NET Core, REST APIs, and full-stack development.</p><br><p>• Hands-on experience in developing, customizing, and configuring Microsoft Dynamics 365 CRM solutions based on business requirements.</p><br><p>• Experience in creating custom workflows, plugins, and integrations using C# and .NET frameworks.</p><br><p>• Expertise in integrating Dynamics 365 CRM with external systems and applications through REST APIs, web services, and middleware.</p><br><p>• Practical experience with data migration activities and Dynamics 365 upgrades.</p><br><p>• Strong troubleshooting and problem-solving skills, especially for integration and system functionality issues.</p><br><p>• Ability to work on both front-end and back-end components, ensuring seamless user experience and robust backend performance.</p><br><p>• Proven experience in developing and maintaining web applications using .NET Core, ASP.NET, JavaScript, and HTML/CSS.</p><br><p>• Ability to design and deliver solutions with focus on performance optimization, scalability, and security.</p><br><p>• Ability to prepare and maintain detailed technical documentation.</p><br><p>• Strong experience with Microsoft SQL Server (MSSQL).</p><br><p>• Familiarity with Azure DevOps, including Boards, Work Items, and Git Repository for source code management.</p><br><p>• Strong ownership mindset, positive attitude, and ability to work effectively under pressure within a team environment.</p><br><p>• Experience in banking or enterprise sectors is preferred.</p><br><p>Preferred Certifications:</p><br><p>• Microsoft Certified: Dynamics 365 Developer Associate.</p><br><p>• Microsoft Certified: Azure Fundamentals or Azure Developer Associate (Optional).</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Requirements:</p><br><p>• At least 4 years of experience in Microsoft Dynamics 365 CRM (On-Premises) development.</p><br><p>• Strong proficiency in .NET, .NET Core, REST APIs, and full-stack development.</p><br><p>• Hands-on experience in developing, customizing, and configuring Microsoft Dynamics 365 CRM solutions based on business requirements.</p><br><p>• Experience in creating custom workflows, plugins, and integrations using C# and .NET frameworks.</p><br><p>• Expertise in integrating Dynamics 365 CRM with external systems and applications through REST APIs, web services, and middleware.</p><br><p>• Practical experience with data migration activities and Dynamics 365 upgrades.</p><br><p>• Strong troubleshooting and problem-solving skills, especially for integration and system functionality issues.</p><br><p>• Ability to work on both front-end and back-end components, ensuring seamless user experience and robust backend performance.</p><br><p>• Proven experience in developing and maintaining web applications using .NET Core, ASP.NET, JavaScript, and HTML/CSS.</p><br><p>• Ability to design and deliver solutions with focus on performance optimization, scalability, and security.</p><br><p>• Ability to prepare and maintain detailed technical documentation.</p><br><p>• Strong experience with Microsoft SQL Server (MSSQL).</p><br><p>• Familiarity with Azure DevOps, including Boards, Work Items, and Git Repository for source code management.</p><br><p>• Strong ownership mindset, positive attitude, and ability to work effectively under pressure within a team environment.</p><br><p>• Experience in banking or enterprise sectors is preferred.</p><br><p>Preferred Certifications:</p><br><p>• Microsoft Certified: Dynamics 365 Developer Associate.</p><br><p>• Microsoft Certified: Azure Fundamentals or Azure Developer Associate (Optional).</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Qiddiya Investment Company, a key driver of Saudi Arabia’s Vision 2030, is developing a world-class entertainment, cultural, and lifestyle destination that demands robust strategic supplier partnerships.<br> As the project evolves, ensuring excellence in supplier relationship management is crucial to the success and sustainability of this giga project.<br> We are looking for a highly experienced and visionary Manager – Strategic Supplier Relationship Management to lead and elevate the SRM function to greater levels of sophistication and impact.<br> This senior leadership role will oversee the strategic direction, execution, and continuous improvement of the SRM program, fostering innovation, resilience, and value creation across the supply chain network.<br> The ideal candidate possesses deep expertise in managing complex supplier ecosystems and driving cross-functional collaboration to realize strategic business outcomes.<br> Comprehensive benefits package Key Responsibilities : 1.<br> Leadership and Strategic Direction · Define and champion the enterprise-wide SRM strategy in alignment with corporate objectives and Vision 2030 goals.<br> · Provide thought leadership on supplier engagement, risk mitigation, and governance frameworks at senior executive levels.<br> · Drive cultural transformation to embed strategic SRM practices throughout the organization.<br> 2. Program Oversight and Continuous Improvement · Lead the design, implementation, and evolution of SRM frameworks, policies, and tools to ensure industry best practices.<br> · Oversee supplier segmentation, risk assessments, performance measurement, and business continuity planning.<br> · Ensure integration of SRM initiatives with procurement, risk, legal, finance, and operational functions.<br> 3. Supplier Relationship Leadership · Develop and maintain executive-level relationships with strategic suppliers to drive innovation and mutual value.<br> · Guide cross-functional teams in executing joint business plans and strategic initiatives with key suppliers.<br> · Address complex supplier performance, risk, and compliance issues with balanced leadership.<br> 4. Stakeholder Engagement and Governance · Facilitate executive forums such as Quarterly Business Reviews and SRM steering committees.<br> · Influence and advise senior leaders to adopt consistent SRM governance models and decision frameworks.<br> · Champion transparency, accountability, and data-driven decision-making across the supplier ecosystem.<br> 5. Team Development and Capability Building · Lead, mentor, and develop a high-performing SRM team, fostering collaboration and professional growth.<br> · Promote skill development initiatives and succession planning within the team.<br> 6. Value Creation and Innovation · Drive initiatives that leverage supplier partnerships to deliver cost efficiencies, service excellence, and sustainability benefits.<br> · Champion ESG and digital transformation efforts aligned with organizational strategy.<br> Qualifications: · 12+ years of relevant experience including strategic supplier relationship management, procurement, supply chain management, or related fields in complex and multinational environments.<br> · Advanced degree such as MBA or Master’s in Supply Chain, Business Administration, or related discipline preferred.<br> · Relevant professional certifications such as CPSM, CSCP, or CPM are highly desirable.<br> · Proven ability to influence and engage senior stakeholders and suppliers at executive levels.<br> · Strong leadership, negotiation, and communication skills.<br> · Experience in giga projects or large-scale developments is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Microsoft Dynamics 365 CRM Dev Ops Engineer Location: Riyadh, Saudi Arabia Job Summary DXC Technology is seeking a Microsoft Dynamics 365 CRM Dev Ops Engineer to support the delivery, automation, and lifecycle management of Dynamics 365 CRM and Power Platform solutions. The ideal candidate will have strong experience in Azure Dev Ops, CI/CD pipelines, release management, automation, and environment administration. Key Responsibilities Design, develop, and maintain CI/CD pipelines for Dynamics 365 CRM and Power Platform solutions. Automate solution deployments, release processes, and environment management using Azure Dev Ops. Manage CRM solution packaging, deployments, versioning, and application lifecycle management (ALM). Configure and maintain Azure Dev Ops repositories, branching strategies, YAML pipelines, approvals, and deployment gates. Develop automation scripts using Power Shell, Power Platform CLI (PAC CLI), and Azure tools. Support environment provisioning, configuration management, security setup, connection references, and environment variables. Monitor and troubleshoot deployment issues, solution import failures, dependency conflicts, and pipeline execution errors. Collaborate with developers, architects, QA, and infrastructure teams to ensure successful releases. Maintain technical documentation, deployment guides, release notes, runbooks, and operational procedures. Drive continuous improvement in automation, deployment reliability, security, and delivery efficiency. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.4-7 years of experience in Microsoft Dynamics 365 CRM, Power Platform, Dev Ops, or Release Management. Strong hands-on experience with Azure Dev Ops, Git, CI/CD pipelines, and release automation. Experience with Dynamics 365 CRM solution management, Dataverse, managed and unmanaged solutions, and dependency management. Experience with Power Platform Build Tools, PAC CLI, Power Shell, Azure CLI, and YAML pipelines. Knowledge of Power Apps, Power Automate, Dataverse, security roles, environment strategy, and ALM best practices. Experience managing multiple environments (Development, Test, UAT, Staging, Production). Understanding of Dev Sec Ops practices, security controls, deployment governance, and compliance requirements. Strong troubleshooting and problem-solving skills. Preferred Qualifications Microsoft certifications in Dynamics 365, Power Platform, Azure, or Dev Ops. Experience with Azure Functions, Logic Apps, Service Bus, Key Vault, Azure Monitor, and Application Insights. Experience with Git Hub Actions, Terraform, Bicep, or Infrastructure as Code (IaC). Experience with automated testing and deployment validation tools. Knowledge of Agile/Scrum methodologies. Arabic language skills are a plus. Skills Microsoft Dynamics 365 CRMPower Platform & Dataverse Azure Dev Ops CI/CD Pipelines Release Management Application Lifecycle Management (ALM) Power Shell & PAC CLIGit & Source Control YAML Pipelines Dev Sec Ops Azure Services Problem Solving & Communication

Microsoft Dynamics 365 CRM Technical Lead Location: Riyadh, Saudi Arabia Job Summary DXC Technology is seeking an experienced Microsoft Dynamics 365 CRM Technical Lead to lead the design, development, integration, and delivery of Dynamics 365 Customer Engagement and Power Platform solutions. The successful candidate will provide technical leadership, guide development teams, ensure solution quality, and support large-scale digital transformation initiatives. Key Responsibilities Lead the technical design, development, customization, and implementation of Dynamics 365 CRM solutions. Develop and oversee custom plugins, workflows, APIs, integrations, and extensions using C# and . NET technologies. Design and implement integrations between Dynamics 365 CRM and enterprise applications. Build and extend Power Platform solutions, including Power Apps, Power Automate, Dataverse, and Power Pages. Participate in requirements gathering, solution design, estimation, and architecture reviews. Support data migration, integration mapping, and data quality activities. Manage solution deployments, release planning, and application lifecycle management (ALM). Troubleshoot complex technical issues and optimize system performance. Conduct code reviews and ensure adherence to development best practices. Mentor developers and provide technical guidance across project teams. Prepare technical documentation, design specifications, deployment guides, and support documentation. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement. Proven experience in a Technical Lead or Senior CRM Developer role. Strong expertise in Dynamics 365 Sales, Customer Service, Field Service, and Power Platform. Advanced development experience with C#, . NET, ASP. NET, Java Script, Type Script, REST APIs, and SQL Server. Hands-on experience developing plugins, custom workflow activities, PCF controls, custom APIs, and integrations. Strong knowledge of Dataverse, Power Apps, Power Automate, security roles, and environment management. Experience integrating Dynamics 365 CRM with ERP and other enterprise systems. Experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, and Azure Dev Ops. Strong understanding of solution architecture, security, performance optimization, and data governance. Experience leading development teams, conducting code reviews, and managing technical delivery. Preferred Qualifications Microsoft certifications in Dynamics 365, Power Platform, Azure, or Solution Architecture. Experience with Omnichannel, Customer Insights, Power Pages, or Copilot Studio. Experience with Agile/Scrum and Dev Sec Ops practices. Arabic language skills are a plus. Skills Microsoft Dynamics 365 CRMPower Platform C# & . NETJava Script & Type Script Azure Integration Services Dataverse REST APIs & Integrations Solution Architecture Azure Dev Ops Technical Leadership Code Reviews & Mentoring Problem Solving & Communication