وظائف Aloft

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Aloft is seeking an <strong style="font-weight:700;">Event Planning</strong> professional to join their team. This full-time role requires 0-1 years of experience and focuses on promoting brand image, ensuring guest satisfaction, and maintaining operational efficiency within a dynamic environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Promote brand image awareness both internally and externally.</li> <li style="margin:0 0 6px;">Prioritize and resolve outstanding requests or problems from the previous day.</li> <li style="margin:0 0 6px;">Receive, record, and relay messages accurately and completely.</li> <li style="margin:0 0 6px;">Follow up with guests to ensure their requests or problems have been met to their satisfaction.</li> <li style="margin:0 0 6px;">Attend daily lineups promptly and assist with guest greetings as assigned.</li> <li style="margin:0 0 6px;">Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.</li> <li style="margin:0 0 6px;">Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.</li> <li style="margin:0 0 6px;">Report accidents, injuries, and unsafe work conditions to management and complete required safety training and certifications.</li> <li style="margin:0 0 6px;">Adhere to all company policies and procedures, including maintaining a professional appearance and confidentiality of proprietary information.</li> <li style="margin:0 0 6px;">Welcome and acknowledge all guests according to company standards, anticipate service needs, and assist individuals with disabilities.</li> <li style="margin:0 0 6px;">Communicate professionally, prepare accurate written documents, and answer telephones using appropriate etiquette.</li> <li style="margin:0 0 6px;">Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.</li> <li style="margin:0 0 6px;">Ensure adherence to quality expectations and standards, and identify ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.</li> <li style="margin:0 0 6px;">Perform other reasonable job duties as requested by supervisors.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Safety and Security Compliance</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Report work-related accidents or injuries immediately to a manager/supervisor.</li> <li style="margin:0 0 6px;">Complete appropriate safety training and certifications.</li> <li style="margin:0 0 6px;">Follow company and department safety and security policies to ensure a clean, safe, and secure environment.</li> <li style="margin:0 0 6px;">Identify and correct unsafe work procedures or conditions, or report them to management and security/safety personnel.</li> <li style="margin:0 0 6px;">Follow property-specific procedures for handling emergency situations (*, evacuations, medical emergencies, natural disasters).</li> <li style="margin:0 0 6px;">Maintain awareness of undesirable persons on property premises.</li> <li style="margin:0 0 6px;">Adhere to Hazardous Material Management Program procedures for handling and disposing of chemicals, including using Material Safety Data Sheets (MSDS).</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Guest Service and Communication</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Actively listen and respond positively to guest questions, concerns, and requests using established processes to resolve issues and build trust.</li> <li style="margin:0 0 6px;">Address guests' service needs professionally, positively, and in a timely manner.</li> <li style="margin:0 0 6px;">Provide assistance to individuals with disabilities within guidelines.</li> <li style="margin:0 0 6px;">Assist other employees to ensure proper coverage and prompt guest service.</li> <li style="margin:0 0 6px;">Anticipate guests' service needs by asking questions and observing preferences.</li> <li style="margin:0 0 6px;">Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using their name when possible.</li> <li style="margin:0 0 6px;">Engage guests in conversation regarding their stay, property services, and local attractions.</li> <li style="margin:0 0 6px;">Thank guests with genuine appreciation and provide a fond farewell.</li> <li style="margin:0 0 6px;">Discuss work topics discreetly with coworkers, supervisors, or managers, avoiding public areas.</li> <li style="margin:0 0 6px;">Prepare and review written documents, including proofreading and editing for accuracy and completeness.</li> <li style="margin:0 0 6px;">Provide assistance to coworkers, ensuring they understand their tasks.</li> <li style="margin:0 0 6px;">Answer telephones using appropriate etiquette, including answering within three rings, using a smile in one's voice, and transferring calls correctly.</li> <li style="margin:0 0 6px;">Speak to guests and coworkers using clear, appropriate, and professional language.</li> <li style="margin:0 0 6px;">Effectively exchange information with other employees, including using electronic devices.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Support</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Assist management in ensuring hourly employees have necessary resources (*, supplies, equipment, inventory).</li> <li style="margin:0 0 6px;">Ensure employee compliance with company standards, policies, and external regulations (*, safety, OSHA, department-specific procedures).</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 years of experience in a related field.</li> <li style="margin:0 0 6px;">Ability to read and visually verify information in various formats.</li> <li style="margin:0 0 6px;">Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li> <li style="margin:0 0 6px;">Strong commitment to following company policies and procedures.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>FAS Hospitality Company L.L.C.<br>. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Promote awareness of brand image internally and externally. <br>Ensure that any outstanding requests or problems <br>from the previous day receive priority and are resolved. <br>Receive, record, and relay messages accurately, completely, and legibly. <br>Follow up with guests to ensure their requests or problems have been met to their satisfaction. <br>Attend daily lineups promptly. <br>Open door and greet guests as they arrive in the lobby, as assigned. <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. <br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. <br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; <br>maintain confidentiality of proprietary information; protect company assets. <br>Welcome and acknowledge all guests <br>according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank <br>guests with genuine appreciation. <br>Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. <br>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. <br>Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. <br>Read and visually verify information in a variety of formats. <br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. <br>Perform other reasonable job duties as requested by Supervisors. <br>Safety and Security <br>▪ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>▪ Complete appropriate safety training and certifications to perform work tasks.<br>▪ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure<br>environment.<br>▪ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety<br>personnel.<br>▪ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies,<br>natural disasters).<br>▪ Maintain awareness of undesirable persons on property premises.<br>▪ Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer,<br>pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).<br>Policies and Procedures <br>▪ Follow company and department policies and procedures.<br>▪ Protect the privacy and security of guests and coworkers.<br>▪ Maintain confidentiality of proprietary materials and information.<br>▪ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>▪ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with<br>company policies and procedures.<br>▪ Perform other reasonable job duties as requested by Supervisors.<br>Guest Relations <br>▪ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific<br>process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>▪ Address guests' service needs in a professional, positive, and timely manner.<br>▪ Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired<br>individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions<br>on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>▪ Assist other employees to ensure proper coverage and prompt guest service.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and<br>watching/listening to guest preferences and acting on them whenever possible.<br>▪ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the<br>guest's name when possible.<br>▪ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>▪ Thank guests with genuine appreciation and provide a fond farewell.<br>Communication <br>▪ Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding<br>public areas of the property.<br>▪ Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading<br>and editing written information to ensure accuracy and completeness.<br>▪ Provide assistance to coworkers, ensuring they understand their tasks.<br>▪ Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in<br>one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before<br>placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>▪ Speak to guests and co-workers using clear, appropriate and professional language.<br>▪ Talk with and listen to other employees to effectively exchange information.<br>▪ Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs<br>(e.g., supplies, equipment, and inventory).<br>▪ Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA,<br>department-specific procedures<br>This company is an equal opportunity employer.<br>frnch1</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>FAS Hospitality Company L.L.C<br>.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Results-driven <br>Food &amp; Beverage Manager<br>with strong experience in hotel operations, team leadership, guest service, and food &amp; beverage administration. Skilled in managing daily F&amp;B operations, coordinating restaurant and banquet services, maintaining quality and hygiene standards, controlling costs, and ensuring high levels of guest satisfaction.<br>Experienced in staff scheduling, training and development, inventory management, supplier coordination, food cost control, menu planning, and implementing operational procedures. Strong ability to work closely with Executive Chefs, Finance, HR, and other departments to achieve operational and financial targets.<br>Committed to maintaining Marriott and international hospitality standards while creating a positive working environment, improving service quality, controlling expenses, and delivering an excellent guest and associate experience.<br>Food &amp; Beverage Manager – Job Description<br>Manage and oversee the daily operations of all Food &amp; Beverage outlets, including restaurants, bars, banquets, room service, and staff dining. <br>Ensure excellent guest service and maintain high standards of hospitality, food quality, presentation, and cleanliness. <br>Lead, supervise, and motivate F&amp;B associates to achieve operational and service excellence. <br>Prepare staff schedules, manage manpower requirements, and ensure efficient deployment of team members. <br>Monitor food and beverage costs, expenses, revenue, and profitability while implementing effective cost-control measures. <br>Coordinate with the Executive Chef and kitchen team to ensure smooth food production, menu standards, portion control, and quality consistency. <br>Monitor inventory, purchasing, receiving, storage, and proper utilization of food and beverage products. <br>Ensure compliance with food safety, hygiene, health, and hotel operational standards. <br>Conduct regular inspections of restaurants, kitchens, storage areas, and service areas to maintain required standards. <br>Handle guest feedback and complaints professionally and implement corrective actions to improve guest satisfaction. <br>Coordinate with Sales, Events, Front Office, Housekeeping, Finance, and other departments for smooth hotel operations and events. <br>Develop and implement F&amp;B promotions, special events, and initiatives to increase revenue and enhance the guest experience. <br>Analyze daily and monthly F&amp;B performance reports and take appropriate action to achieve revenue and profitability targets. <br>Conduct staff training, performance evaluations, coaching, and development programs. <br>Ensure compliance with company policies, Marriott standards, HACCP, and local health and safety regulations. <br>Maintain accurate records, reports, and documentation related to F&amp;B operations. <br>Support budgeting, forecasting, and business planning for the Food &amp; Beverage department. <br>Continuously identify opportunities to improve service standards, operational efficiency, guest satisfaction, and departmental profitability. <br>Education<br>High school diploma or equivalent; a degree/diploma in Hotel Management, Hospitality, or F&amp;B is preferred. <br>Experience<br>Several years of experience in Food &amp; Beverage operations. <br>Previous supervisory or management experience in a hotel, restaurant, or hospitality environment. <br>Experience managing restaurants, banquets, catering, or multiple F&amp;B outlets is an advantage. <br>Key Responsibilities <br>Manage daily Food &amp; Beverage operations. <br>Lead, train, and motivate F&amp;B associates. <br>Monitor food quality, service standards, and guest satisfaction. <br>Control F&amp;B costs, inventory, purchasing, and wastage. <br>Prepare budgets and monitor financial performance. <br>Ensure compliance with food safety, hygiene, and Marriott brand standards. <br>Coordinate with Executive Chef, Front Office, Housekeeping, Engineering, HR, and Finance. <br>Handle guest complaints and ensure service recovery. <br>Support promotions, events, and F&amp;B revenue initiatives. <br>Important Skills<br>Leadership and team management <br>Communication and interpersonal skills <br>Cost control and budgeting <br>Food safety and hygiene knowledge <br>Guest-service excellence <br>Problem-solving and decision-making <br>Microsoft Office / hotel systems <br>Good English communication <br>This company is an equal opportunity employer.<br>frnch1</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>