moomoo jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Strategic Partnerships &amp; Influencer Lead to build and lead moomoo’s partnership and creator growth strategy in Saudi Arabia.<br> You will identify the partners, creators and communities that influence Saudi investors, build strong local relationships, structure commercially effective collaborations, and turn them into measurable business growth.<br> As an early member of the Saudi team, you will have significant ownership in shaping moomoo’s local influencer and partnership strategy, while building and leading the team as the business scales.<br> 1. Build Local Influencer &amp; Partnership Strategy Map the Saudi influencer, financial, media and business ecosystem and identify high-potential opportunities.<br> Develop local partnership strategies that drive brand awareness, customer acquisition, AUM and revenue.<br> Identify new growth opportunities based on local market insights.<br> 2. Own Strategic Partnerships Source and build relationships with financial institutions, media, fintechs, consumer platforms, major brands and other strategic partners.<br> Own the full partnership cycle from outreach and negotiation to launch and performance review.<br> Develop creative cooperation models including co-marketing, education, referral programs, events, sponsorships and integrated campaigns.<br> 3. Build and Scale the Influencer Network Identify and build relationships with leading finance, investing, business and relevant mainstream creators.<br> Develop a strong influencer portfolio across different audience segments and content formats.<br> Negotiate sustainable long-term, performance-based or exclusive cooperation models.<br> Work with creators to develop content that aligns with both audience needs and business objectives.<br> 4. Drive Commercial Results Own the commercial performance of influencer and partnership channels.<br> Evaluate opportunities based on CAC, customer quality, AUM, trading activity, revenue and strategic value.<br> Track performance, optimize partnerships and prioritize opportunities with the strongest business impact.<br> 5. Build Local Market Intelligence Develop a strong understanding of how Saudi investors discover, evaluate and trust financial platforms.<br> Build relationships across the local financial and business ecosystem.<br> Monitor competitors, creators, platforms and emerging opportunities, and translate insights into local growth strategies.<br> 6. Lead Cross-functional Execution Work closely with Marketing, Operations, Product, Compliance, Legal, Brand and Data teams to move opportunities from idea to execution.<br> Coordinate internal resources, timelines and requirements for partnership launches.<br> Ensure influencer and partnership activities meet local regulatory and internal requirements.<br> 7. Build &amp; Lead the Team Build and lead the Saudi Partnerships &amp; influencer team as the market scales.<br> Set team priorities, targets and execution standards, and ensure strong delivery against business goals.<br> Coach and develop team members across prospecting, relationship management, negotiation and commercial execution.<br> Establish scalable processes and local playbooks for sourcing, evaluating and managing partnerships and influencers.<br> Build a high-ownership, commercially driven team culture and contribute to moomoo’s broader Saudi growth strategy.<br> 5+ years of experience in business development, strategic partnerships, influencer/KOL partnerships, fintech, financial services, technology or media.<br> Proven ability to source, negotiate and close meaningful commercial partnerships.<br> Proven experience leading, coaching or developing BD, Partnership or KOL teams, with the ability to drive both individual and team performance.<br> Strong understanding of the Saudi business, creator, media and digital ecosystem.<br> Excellent relationship-building and communication skills with creators, founders and senior decision-makers.<br> Strong commercial judgement and analytical ability, including understanding of CAC, AUM, revenue and ROI.<br> Able to work from strategy through hands-on execution in a fast-moving, early-stage market.<br> Strong cross-functional coordination and project-management skills.<br> Fluent English required; Arabic and deep Saudi market knowledge strongly preferred .<br> Experience in brokerage, investing, fintech or financial services is highly preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Partnership BD Manager Role</h3> <p style="margin:0 0 12px; ************;">moomoo is seeking a <strong style="font-weight:700;">Partnership BD Manager</strong> to lead business development and growth initiatives in the Kingdom of Saudi Arabia. Based in <strong style="font-weight:700;">Riyadh</strong>, this full-time position is central to expanding the company's market presence, cultivating strategic partnerships, and driving revenue within the financial services sector. The role is designed for a self-starter who possesses a deep understanding of the KSA financial landscape and thrives in an entrepreneurial environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Identify, evaluate, and pursue new business opportunities across the KSA financial services market, aligning with Vision 2030 growth priorities.</li> <li style="margin:0 0 6px;">Build and manage a robust pipeline of prospective clients and partners, overseeing the full sales cycle from lead generation through to deal closure.</li> <li style="margin:0 0 6px;">Develop and maintain strong, trust-based relationships with key stakeholders, including banks, financial institutions, regulatory bodies, and enterprise clients.</li> <li style="margin:0 0 6px;">Negotiate and structure commercial agreements for strategic partnerships, including those with influencers/KOLs, marketing affiliations, joint ventures, and other alliances that support market entry and revenue growth.</li> <li style="margin:0 0 6px;">Monitor market trends, competitor activities, and the regulatory environment (SAMA, CMA) to inform strategic decisions and identify emerging opportunities.</li> <li style="margin:0 0 6px;">Collaborate closely with product, marketing, legal, and compliance teams to deliver tailored solutions that meet both client and regulatory requirements.</li> <li style="margin:0 0 6px;">Track, forecast, and report on business development performance against defined Key Performance Indicators (KPIs) and revenue targets.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3> <p style="margin:0 0 12px; ************;">Candidates for this position should possess <strong style="font-weight:700;">5 to 10 years of experience</strong> in business development or a related field, with a proven track record of success in the financial services sector within Saudi Arabia.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Ambitious and results-driven, with a focus on achieving growth objectives.</li> <li style="margin:0 0 6px;">A self-starter who can operate effectively in a fast-paced, entrepreneurial setting.</li> <li style="margin:0 0 6px;">Demonstrated understanding of the financial services landscape in the Kingdom of Saudi Arabia.</li> <li style="margin:0 0 6px;">Strong negotiation and relationship-building skills.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Compensation</h3> <p style="margin:0 0 12px; ************;">This role offers a <strong style="font-weight:700;">competitive salary</strong> complemented by <strong style="font-weight:700;">performance-based incentives</strong>.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">Interested candidates are invited to submit their applications for consideration.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About moomoo KSA Moomoo Arabia Capital is part of FUTU Group, a leading global digital brokerage and wealth management platform.<br> As we deepen our presence in the Kingdom, we are building a local team to deliver world-class advisory services to clients in Saudi Arabia.<br> About the Role To lead, design, and scale the organization's licensed advisory business line in Riyadh.<br> Reporting to the CEO, this role is a foundational hire responsible for structuring client portfolio frameworks, overseeing suitability models, and building a high-performing advisory team.<br> This position directs the advisory function, ensuring total compliance with market conduct and client protection rules.<br> Responsibilities 1.<br> Advisory Governance &amp; Suitability Suitability Frameworks: Design and oversee client risk-profiling and suitability assessment frameworks prior to issuing any advice.<br> Portfolio Construction: Structure diversified asset allocation strategies and model portfolios, ensuring all guidance aligns with client risk boundaries.<br> Disclosure Standards: Review and approve all advisory disclosure statements, fee structures, and conflict-of-interest logs.<br> Policy Enforcement: Partner closely with Compliance and Risk teams to maintain a zero-breach environment across all advisory activities.<br> 2. Business &amp; Team Scaling Team Construction: Recruit, train, and manage a lean team of certified investment advisors as the business grows.<br> Product Alignment: Work with regional product teams to localize the application's advisory, wealth tools, and market insight features for Saudi users.<br> Client Engagement: Manage relationships with premium and High-Net-Worth (HNW) platform investors, providing macro market insights.<br> Regulatory Representation: Act as the technical point of contact for the advisory business line during routine CMA inspections and audits.<br> 7–10 years of relevant experience in Advisory and Capital Markets.<br> 5+ years of people management experience.<br> CME-1 and CME-4 Certificate Prior experience at an asset management firm, wealth management platform, or investment bank (institutional coverage) strongly preferred Demonstrated working knowledge of advisory policies, procedures, KYC, suitability frameworks, and internal controls.<br> Must meet the CMA’s fit-and-proper requirements.<br> Fluency in Arabic and English is required Preferred Skills &amp; Attributes Market Knowledge: Deep structural understanding of local &amp; international investment.<br> Fintech Mindset: Prior experience or strong comfort working within an app-based brokerage or advisory environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About moomoo KSA Moomoo Arabia Capital is part of FUTU Group, a leading global digital brokerage and wealth management platform.<br> As we deepen our presence in the Kingdom, we are building a local team to deliver world-class advisory services to clients in Saudi Arabia.<br> About the Role To lead, design, and scale the organization's licensed advisory business line in Riyadh.<br> Reporting to the CEO, this role is a foundational hire responsible for structuring client portfolio frameworks, overseeing suitability models, and building a high-performing advisory team.<br> This position directs the advisory function, ensuring total compliance with market conduct and client protection rules.<br> Responsibilities 1.<br> Advisory Governance &amp; Suitability Suitability Frameworks: Design and oversee client risk-profiling and suitability assessment frameworks prior to issuing any advice.<br> Portfolio Construction: Structure diversified asset allocation strategies and model portfolios, ensuring all guidance aligns with client risk boundaries.<br> Disclosure Standards: Review and approve all advisory disclosure statements, fee structures, and conflict-of-interest logs.<br> Policy Enforcement: Partner closely with Compliance and Risk teams to maintain a zero-breach environment across all advisory activities.<br> 2. Business &amp; Team Scaling Team Construction: Recruit, train, and manage a lean team of certified investment advisors as the business grows.<br> Product Alignment: Work with regional product teams to localize the application's advisory, wealth tools, and market insight features for Saudi users.<br> Client Engagement: Manage relationships with premium and High-Net-Worth (HNW) platform investors, providing macro market insights.<br> Regulatory Representation: Act as the technical point of contact for the advisory business line during routine CMA inspections and audits.<br> 7–10 years of relevant experience in Advisory and Capital Markets.<br> 5+ years of people management experience.<br> CME-1 and CME-4 Certificate Prior experience at an asset management firm, wealth management platform, or investment bank (institutional coverage) strongly preferred Demonstrated working knowledge of advisory policies, procedures, KYC, suitability frameworks, and internal controls.<br> Must meet the CMA’s fit-and-proper requirements.<br> Fluency in Arabic and English is required Preferred Skills &amp; Attributes Market Knowledge: Deep structural understanding of local &amp; international investment.<br> Fintech Mindset: Prior experience or strong comfort working within an app-based brokerage or advisory environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking an ambitious and results-driven Business Development Manager to lead our growth efforts in the Kingdom of Saudi Arabia.<br> Based in Riyadh, you will play a pivotal role in expanding our market presence, building strategic pa rtnerships, and driving revenue across the financial services sector.<br> This is a high-impact position for a self-starte r who understands the KSA financial landscape and thrives in a fast-paced, entrepreneurial environment.<br> Key Responsibilities - Market Development: Identify, evaluate, and pursue new business opportunities across the KSA financial services market, aligned with Vision 2030 growth priorities.<br> - Client Acquisition: Build and manage a robust pipeline of prospective clients and partners, owning the full sales cycle from lead generation to deal closure.<br> - Stakeholder Management: Develop and maintain strong, trust-based relationships with key stakeholders, including banks, financial institutions, regulators, and enterprise clients.<br> - Strategic Partnerships: Negotiate and structure commercial agreements with partners, influencers/KOL, marketing affiliations, joint ventures, and strategic alliances that accelerate market entry and revenue growth.<br> - Market Intelligence: Monitor market trends, competitor activity, and the regulatory environment (SAMA, CMA) to inform strategy and identify emerging opportunities.<br> - Cross-Functional Collaboration: Work closely with product, marketing, legal, and compliance teams to deliver tailored solutions that meet client and regulatory requirements.<br> - Reporting: Track, forecast, and report on business development performance against defined KPIs and revenue targets.<br> What We Offer - Competitive salary with performance-based incentives.<br> - The opportunity to shape and lead growth in one of the world's most dynamic financial markets.<br> - A collaborative, high-growth environment with clear career progression.<br> - Bachelor's degree in Business, Finance, Economics, or a related field.<br> - 5+ years of business development, sales, or relationship management experience within the financial services industry (Securities, Prime Brokerage, Fintech, Payments, Asset Management, or Capital Markets).<br> - Proven track record of meeting or exceeding revenue targets and closing complex, high-value deals.<br> - Strong existing network within the KSA financial sector is highly preferred.<br> - Solid understanding of the Saudi regulatory framework (SAMA, CMA) and market dynamics.<br> - Excellent negotiation, communication, and stakeholder management skills.<br> - Fluency in Arabic and English.<br> - Based in or willing to relocate to Riyadh; eligibility to work in KSA.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who We Are moomoo is an investment platform of Futu Holdings (Nasdaq: FUTU) — a technology-driven brokerage serving millions of retail investors across the Hongkong, US, Singapore, Malaysia, Australia, New Zealand, Japan and Canada.<br> As we enter the Saudi Arabian market, we are not simply localizing a product.<br> We are building a brand from the ground up in one of the world's fastest-growing capital markets, backed by Vision 2030's ambition to raise Saudi retail investor participation.<br> This is a rare opportunity to be the person who defines what moomoo means to Saudi investors — before anyone else does.<br> The Role We are looking for a Senior Brand Manager who operates at the intersection of long-term brand building and commercial growth.<br> You will be moomoo's brand architect in Saudi Arabia — owning the positioning, the narrative, the visual identity, and the cultural credibility that converts brand awareness into investor trust, and investor trust into business results.<br> The right person holds two things simultaneously: the patience to build a brand that compounds over years, and the urgency to make this quarter's numbers move.<br> Preferably — you are an investor yourself.<br> You understand what it feels like to open a brokerage account for the first time, to watch a position move, to make a decision under uncertainty.<br> What You Will Own Brand Positioning &amp; User Mindset Define moomoo's brand positioning in the Saudi market — who we are for, what we stand for, and why that matters to a Saudi investor Build a deep, empathetic understanding of Saudi retail investors: their financial aspirations, media habits, trust signals, and cultural reference points Translate moomoo's product strengths into a locally resonant brand promise, in both Arabic and English Brand–Growth Integration Partner with Growth, Product, and Business Development to ensure brand strategy directly supports user acquisition, activation, and retention goals Set and own brand KPIs (awareness, recall, share of voice, brand equity) alongside commercial KPIs — accountable to both Identify where brand investment creates the highest commercial leverage; make the case for resource prioritization with data Brand Asset Management &amp; Consistency Establish and govern moomoo's Saudi brand identity system: tone of voice, visual standards, content principles — in Arabic and English Ensure brand consistency across every touchpoint: app, social, OOH, PR, partnerships, events, and customer communications Content Judgment &amp; Integrated Marketing Lead integrated brand campaigns with a strong editorial and aesthetic point of view Commission and direct creative output (copy, design, video) — you don't need to produce it, but you need to know when it's right and when it's not Oversee localization of global campaigns to ensure cultural authenticity, not just translation Investor Empathy &amp; Financial Communication Deeply understand the psychology of Saudi retail investors — first-time investors, young professionals, active traders Translate complex financial products into compelling, accessible brand narratives that build confidence, not confusion Ensure all brand communications reflect Islamic finance principles and CMA regulatory requirements Cross-Cultural Collaboration &amp; Organizational Drive Work closely with moomoo's regional and global teams based in Singapore, Hong Kong, and China — bridging local market insight with global brand direction Navigate the fast-moving, iterative decision-making culture typical of Chinese internet companies: responsive communication, short feedback loops, high execution velocity Manage external agencies, creative partners, and media vendors; hold them to brand standards and timelines Build and lead the local brand team as the Saudi operation scales Private Health Insurance Pension Plan Paid Time Off Training &amp; Development Performance Bonus Who You Are o Saudi national · Native Arabic speaker · Professional-level English (written and spoken) o 5+ years in brand management, marketing strategy, or integrated communications o Background in financial services, fintech, or a high-trust consumer brand — investment product experience is a strong advantage o Active investor yourself, with personal experience in equities — US stock market familiarity strongly preferred.<br> You don't just market to investors; you think like one.<br> · Your working style o You have worked in or closely with a Chinese technology or internet company — this will be a strong advantage.<br> You understand the pace, the communication directness, the expectation of fast iteration, and the ambition.<br> o You are energized, not frustrated, by the dynamic between a fast-moving HQ and a market-building local team.<br> o Low ego. You care more about the brand winning than about being credited for the win.<br> You take feedback well and give it clearly.<br> o Lifelong learner.<br> The investment industry, the Saudi market, and the competitive landscape are all moving fast.<br> You read, you stay curious, you update your views when the evidence changes.<br> · Hard Skills o Brand strategy and positioning development o Consumer and competitive insight generation o Content and visual quality judgment — you brief creatives precisely and give decisive feedback o Brand asset governance and identity management o Channel fluency: social, digital, OOH, PR, events, influencer o Financial and product literacy sufficient to review investment-related content with accuracy · Soft Skills &amp; Mindset o Long-term brand conviction paired with short-term commercial accountability o Strong aesthetic sensibility with a clear point of view o Cross-functional influence without formal authority o Structured thinker who moves fast without losing brand coherence o Comfortable with ambiguity, limited resources, and high-stakes decisions in a market-entry environment · Local Market Knowledge o Fluency in the Saudi media landscape: platforms, key voices, cultural calendar, regulatory environment o Familiarity with CMA and SAMA guidelines as they relate to financial marketing o Understanding of Vision 2030's capital market agenda and how it shapes consumer financial behavior</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Act as the key IT liaison between China HQ and overseas subsidiaries.<br> You will own end-to-end IT infrastructure deployment, system operations and asset management for office and retail sites, and implement global corporate IT standards locally.<br> As the senior regional IT specialist, you are expected to be self-motivated with transparent communication style to ensure consistency between local IT environment and global architecture.<br> Key Responsibilities Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, drive initiatives, provide regular reporting and ensure remediation closure; Independently deliver IT infrastructure projects for offices and retail stores, including site survey, cabling planning, hardware deployment and system commissioning to complete full-cycle site rollout; Establish standardised PC endpoint framework, manage bulk deployment, ongoing support and troubleshooting of business applications; Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers; Administer DNS and DHCP network services, and independently resolve a wide range of network incidents; Manage full lifecycle of IT assets: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement; Administer core enterprise systems including AD, PBX, email platform, Citrix virtualisation and Synology NAS; Provide on-site support alongside HQ security and network teams; liaise with local regulators, external auditors and third-party vendors, and oversee service delivery quality; Develop technical documentation and operational SOPs to continuously standardise local IT workflows.<br> Able to prioritise workload autonomously, proactively identify IT risks and operational issues and drive resolutions with full ownership of outcomes; Solid project coordination skills to break down tasks, track progress and anticipate risks.<br> Provide regular updates to HQ and escalate resource constraints or technical roadblocks in a timely manner to ensure issue closure; Sound knowledge of PC hardware, Windows OS and macOS, application deployment &amp; troubleshooting; proven experience in endpoint standardisation; Strong understanding of TCP/IP, DHCP, DNS; capable of resolving common network issues independently; Able to develop IT implementation plans with strong hands-on skills to execute hardware installation and system deployment following corporate standards; Practical experience in Windows Server, AD, email systems, PBX, virtualisation and NAS administration; MCSE, Microsoft 365 Certified, Azure Administrator or equivalent certifications are preferred; Business-fluent English for stakeholder communication and technical documentation writing; comfortable working across time zones and multicultural teams.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>This local IT support role assists China HQ in rolling out global IT standards.<br> You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.<br> Key Responsibilities Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation; Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation; Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting; Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers; Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints; Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation; Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems; Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner; Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures.<br> Meticulous, proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly; Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure; Practical knowledge of PC hardware, Windows OS and macOS, common office software; experience with OS reinstallation and endpoint troubleshooting; Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults; Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures; Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus; Basic English listening, speaking, reading and writing skills for daily communication and technical document review; able to collaborate in a multicultural environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists.<br> You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction.<br> You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br> Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management.<br> Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br> Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution.<br> Cultivate and maintain strong relationships with clients to understand their needs and concerns.<br> Analyze client feedback and implement strategies to drive improvements in customer satisfaction.<br> Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br> Strategic Process Improvement Identify and implement process improvements within the customer service department.<br> Develop and enforce best practices to streamline workflows and enhance operational efficiency.<br> Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals.<br> Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge.<br> Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service.<br> Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br> Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently.<br> Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br> Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies.<br> Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br> Paid Time Off Training &amp; Development Performance Bonus • Bachelor's degree in business, finance, or a related field.<br> • Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.<br> • Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).<br> • Strong leadership and team management skills.<br> • Excellent communication and interpersonal skills.<br> • Knowledge of financial markets and stockbroking processes.<br> • Ability to handle stressful situations and resolve conflicts effectively.<br> • Proficiency in customer service software and CRM systems.<br> • Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br> We offer a comprehensive and holistic work experience and package as follows: • Competitive compensation and benefits.<br> • Fun loving and diverse work environment • Business casual work attire everyday *Please note that only short-listed candidates will be contacted.<br> Thank you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About moomoo KSA Moomoo Arabia Capital is part of FUTU Group, a leading global digital brokerage and wealth management platform.<br> As we deepen our presence in the Kingdom, we are building a local team to deliver world-class advisory services to clients in Saudi Arabia.<br> About the Role: a proactive Office Administration Specialist to ensure smooth office operations and support various departments.<br> The role involves managing administrative tasks, schedules, meetings, and office systems to maintain a productive work environment.<br> Ideal candidates are detail-oriented, adaptable, and skilled at multitasking.<br> Join our fast-paced, growing company and contribute directly to operational success while fostering productivity, collaboration, and engagement.<br> Responsibilities: Manage daily office operations and ensure administrative efficiency.<br> Coordinate schedules, appointments, and meetings for various departments.<br> Maintain office supplies inventory and order new materials as needed.<br> Prepare and organize documents, reports, and correspondence.<br> Serve as the point of contact for internal and external communications.<br> Assist with onboarding new employees by preparing necessary documentation and workspace setup.<br> Support event planning and coordination for meetings, trainings, and company events.<br> Maintain record-keeping systems and ensure confidentiality of sensitive information.<br> Collaborate with IT and facilities teams to address office equipment and maintenance needs.<br> Working at Moomoo, you will get : Be a part of the world's leading digital brokerage firm where growth and career\development opportunities are endless.<br> Enjoy a competitive total compensation package that truly values your skills and contributions.<br> Comprehensive insurance coverage for employees and dependents to provide you a peace of mind Fun loving and diverse work environment that hosts various team-bonding programs and company events Business casual work attire everyday And Much Morel: Discover even more perks and benefits as we take you through the hiring proces Proven experience in office administration or a related role.<br> Excellent organizational and time management skills.<br> Strong proficiency in Microsoft Office Suite and office management software.<br> Effective communication and interpersonal skills.<br> Ability to multitask and prioritize tasks in a fast-paced environment.<br> High attention to detail and problem-solving capabilities.<br> Discretion and confidentiality in handling sensitive information.<br> Ability to work independently and as part of a collaborative team.<br> Flexibility and adaptability to changing office needs and priorities.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Moomoo is a comprehensive brokerage platform that empowers proactive investors to take control of their financial future with ease and confidence.<br> We integrate professional trading data, global financial news, a trading community, and an innovative web platform to provide users with better data, tools, and performance.<br> Responsibility: Join our dynamic team at Moomoo as a Brokerage Services Support Specialist , where your passion for finance and technology can thrive.<br> Responsible for local and overseas customers/clients, the work languages used are Arabic and English.<br> Respond to customer/client inquiries and provide comprehensive support via various communication channels, including phone, email and live chat.<br> Proactively guide new customers through onboarding, ensuring they understand and fully utilize product features to achieve their business goals.<br> Identify and qualify potential opportunities for account expansion, upgrades, or cross-sells during routine customer interactions.<br> Assist customers/clients with trading account registration and verification processes.<br> Provide consultation services on trading platform, tools and features, addressing any technical or operational issues that may be encountered.<br> Resolve customer/clients’ concerns and questions promptly and professionally, escalating complex cases as necessary.<br> Assist in handling and resolving customer complaint cases escalated from frontline channels, ensuring timely follow-up and proper case closure.<br> Responsible for proper recording, filing and organizing of customer feedback and suggestions.<br> Contribute to the development of customer service processes, knowledge bases, and training materials.<br> Perform with other ad-hoc duties as per assigned from time to time.<br> Paid Time Off Training &amp; Development Performance Bonus Bachelor’s degree or above (fresh graduates with strong internship experience in finance are encouraged to apply); or Diploma holders with minimum 1-2 years of relevant work experience in brokerage/call center.<br> Proven working experience in the related field is preferred, especially in the call center, sales support, technical support, online trading and/or stockbroking industry.<br> Familiarity with online trading platforms, stock exchanges, capital/financial markets, trading regulations and investment products are advantageous.<br> Computer literacy is preferred.<br> Language proficiency in Arabic is a must, while English/Mandarin is advantageous.<br> Professionalism, independent, meticulous, patient, empathy, strong problem-solving and decision-making abilities, excellent communication and interpersonal skills with certain level of customer service knowledge and belief.<br> Excellent team player and high working efficiency.<br> Able to work under pressure and to manage multiple customer/client inquiries simultaneously and in a timely manner.<br> Able to work according to the assigned shifts, which include evening shifts, night shifts and weekend shifts.<br> Shift allowance shall be provided for evening and night shifts respectively.<br> *Please note that only short-listed candidates will be contacted.<br> Thank you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About moomoo KSA Moomoo Arabia Capital is part of FUTU Group, a leading global digital brokerage and wealth management platform.<br> As we deepen our presence in the Kingdom, we are building a local team to deliver world-class advisory services to clients in Saudi Arabia.<br> About the Role: Develop and implement HR strategies aligned with business goals.<br> Requires extensive knowledge of HR best practices, labor laws, and employee relations.<br> Manage complex HR functions including recruitment, performance management, employee engagement, and compliance.<br> Work closely with management to foster a positive work environment, promote diversity and inclusion, and support talent development initiatives.<br> Must have excellent communication and interpersonal skills, ability to handle confidential information with discretion, and a strong commitment to continuous improvement.<br> Passionate about shaping organizational culture, enhancing employee satisfaction, and driving HR excellence.<br> Responsibilities: Develop and implement HR policies and procedures in compliance with legal regulations.<br> Lead recruitment efforts including job postings, interviewing, and onboarding new employees.<br> Manage employee relations issues and provide guidance to management and staff.<br> Oversee performance management processes to ensure alignment with organizational goals.<br> Coordinate training and development programs to enhance employee skills and engagement.<br> Maintain accurate employee records and ensure confidentiality of sensitive information.<br> Collaborate with management to develop compensation and benefits strategies.<br> Working at Moomoo, you will get : Be a part of the world's leading digital brokerage firm where growth and career\development opportunities are endless.<br> Enjoy a competitive total compensation package that truly values your skills and contributions.<br> Comprehensive insurance coverage for employees and dependents to provide you a peace of mind Fun loving and diverse work environment that hosts various team-bonding programs and company events Business casual work attire everyday And Much Morel: Discover even more perks and benefits as we take you through the hiring proces Bachelor’s degree in Human Resources, Business Administration, or related field.<br> Minimum of 5 years experience in human resources or a similar role.<br> In-depth knowledge of labor laws, HR best practices, and compliance requirements.<br> Strong problem-solving skills and ability to handle sensitive situations diplomatically.<br> Excellent verbal and written communication skills.<br> Proven experience with HRIS and other HR-related software.<br> Ability to work independently and as part of a team in a fast-paced environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who We Are moomoo is an investment platform of Futu Holdings (Nasdaq: FUTU) — a technology-driven brokerage serving millions of retail investors across the Hongkong, US, Singapore, Malaysia, Australia, New Zealand, Japan and Canada.<br> As we enter the Saudi Arabian market, we are not simply localizing a product.<br> We are building a brand from the ground up in one of the world's fastest-growing capital markets, backed by Vision 2030's ambition to raise Saudi retail investor participation.<br> This is a rare opportunity to be the person who defines what moomoo means to Saudi investors — before anyone else does.<br> The Role We are looking for a Senior Brand Manager who operates at the intersection of long-term brand building and commercial growth.<br> You will be moomoo's brand architect in Saudi Arabia — owning the positioning, the narrative, the visual identity, and the cultural credibility that converts brand awareness into investor trust, and investor trust into business results.<br> The right person holds two things simultaneously: the patience to build a brand that compounds over years, and the urgency to make this quarter's numbers move.<br> Preferably — you are an investor yourself.<br> You understand what it feels like to open a brokerage account for the first time, to watch a position move, to make a decision under uncertainty.<br> What You Will Own Brand Positioning &amp; User Mindset Define moomoo's brand positioning in the Saudi market — who we are for, what we stand for, and why that matters to a Saudi investor Build a deep, empathetic understanding of Saudi retail investors: their financial aspirations, media habits, trust signals, and cultural reference points Translate moomoo's product strengths into a locally resonant brand promise, in both Arabic and English Brand–Growth Integration Partner with Growth, Product, and Business Development to ensure brand strategy directly supports user acquisition, activation, and retention goals Set and own brand KPIs (awareness, recall, share of voice, brand equity) alongside commercial KPIs — accountable to both Identify where brand investment creates the highest commercial leverage; make the case for resource prioritization with data Brand Asset Management &amp; Consistency Establish and govern moomoo's Saudi brand identity system: tone of voice, visual standards, content principles — in Arabic and English Ensure brand consistency across every touchpoint: app, social, OOH, PR, partnerships, events, and customer communications Content Judgment &amp; Integrated Marketing Lead integrated brand campaigns with a strong editorial and aesthetic point of view Commission and direct creative output (copy, design, video) — you don't need to produce it, but you need to know when it's right and when it's not Oversee localization of global campaigns to ensure cultural authenticity, not just translation Investor Empathy &amp; Financial Communication Deeply understand the psychology of Saudi retail investors — first-time investors, young professionals, active traders Translate complex financial products into compelling, accessible brand narratives that build confidence, not confusion Ensure all brand communications reflect Islamic finance principles and CMA regulatory requirements Cross-Cultural Collaboration &amp; Organizational Drive Work closely with moomoo's regional and global teams based in Singapore, Hong Kong, and China — bridging local market insight with global brand direction Navigate the fast-moving, iterative decision-making culture typical of Chinese internet companies: responsive communication, short feedback loops, high execution velocity Manage external agencies, creative partners, and media vendors; hold them to brand standards and timelines Build and lead the local brand team as the Saudi operation scales Private Health Insurance Pension Plan Paid Time Off Training &amp; Development Performance Bonus Who You Are o Saudi national · Native Arabic speaker · Professional-level English (written and spoken) o 5+ years in brand management, marketing strategy, or integrated communications o Background in financial services, fintech, or a high-trust consumer brand — investment product experience is a strong advantage o Active investor yourself, with personal experience in equities — US stock market familiarity strongly preferred.<br> You don't just market to investors; you think like one.<br> · Your working style o You have worked in or closely with a Chinese technology or internet company — this will be a strong advantage.<br> You understand the pace, the communication directness, the expectation of fast iteration, and the ambition.<br> o You are energized, not frustrated, by the dynamic between a fast-moving HQ and a market-building local team.<br> o Low ego. You care more about the brand winning than about being credited for the win.<br> You take feedback well and give it clearly.<br> o Lifelong learner.<br> The investment industry, the Saudi market, and the competitive landscape are all moving fast.<br> You read, you stay curious, you update your views when the evidence changes.<br> · Hard Skills o Brand strategy and positioning development o Consumer and competitive insight generation o Content and visual quality judgment — you brief creatives precisely and give decisive feedback o Brand asset governance and identity management o Channel fluency: social, digital, OOH, PR, events, influencer o Financial and product literacy sufficient to review investment-related content with accuracy · Soft Skills &amp; Mindset o Long-term brand conviction paired with short-term commercial accountability o Strong aesthetic sensibility with a clear point of view o Cross-functional influence without formal authority o Structured thinker who moves fast without losing brand coherence o Comfortable with ambiguity, limited resources, and high-stakes decisions in a market-entry environment · Local Market Knowledge o Fluency in the Saudi media landscape: platforms, key voices, cultural calendar, regulatory environment o Familiarity with CMA and SAMA guidelines as they relate to financial marketing o Understanding of Vision 2030's capital market agenda and how it shapes consumer financial behavior</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>