Shawarma Classic jobs
6 Jobs Found
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Shawarma Classic is seeking a dedicated <strong style="font-weight:700;">Operations Supervisor Food And Beverage</strong> to join our team in Jeddah. This full-time position is responsible for overseeing the daily operations across multiple branches, ensuring high standards and efficient performance. The salary range for this role is <strong style="font-weight:700;">SAR 7,500 - SAR 11,250</strong>.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Operations Supervisor will play a critical role in maintaining and enhancing the operational excellence of Shawarma Classic's branches. This involves ensuring consistent operational efficiency, upholding high service standards, driving sales performance, and maximizing customer satisfaction. The role also requires strict adherence to company policies, procedures, and industry regulations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Oversee daily operations across assigned branches to ensure smooth business flow.</li>
<li style="margin:0 0 6px;">Monitor branch performance, including sales, labor productivity, operational costs, and profitability.</li>
<li style="margin:0 0 6px;">Ensure compliance with company SOPs, food safety, hygiene, quality, and health & safety standards.</li>
<li style="margin:0 0 6px;">Conduct regular branch visits and operational audits to identify gaps and opportunities for improvement.</li>
<li style="margin:0 0 6px;">Lead, coach, and develop Branch Managers and operational teams.</li>
<li style="margin:0 0 6px;">Set operational targets and track KPIs and performance results.</li>
<li style="margin:0 0 6px;">Analyze operational reports and implement corrective and improvement actions.</li>
<li style="margin:0 0 6px;">Ensure proper staffing levels, scheduling, attendance, and workforce utilization.</li>
<li style="margin:0 0 6px;">Monitor inventory, wastage, stock availability, and cost control measures.</li>
<li style="margin:0 0 6px;">Coordinate with HR, Finance, Supply Chain, Marketing, Maintenance, and other departments to resolve operational issues.</li>
<li style="margin:0 0 6px;">Ensure consistent customer experience and service quality across all branches.</li>
<li style="margin:0 0 6px;">Handle operational escalations and resolve branch-level issues effectively.</li>
<li style="margin:0 0 6px;">Support the opening and launch of new branches when required.</li>
<li style="margin:0 0 6px;">Identify opportunities to improve processes, reduce costs, and increase operational efficiency.</li>
<li style="margin:0 0 6px;">Prepare regular operational reports and provide recommendations to senior management.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field.</li>
<li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">5+ years of experience</strong> in operations, preferably within restaurants, food & beverage, retail, or multi-branch operations.</li>
<li style="margin:0 0 6px;">Previous experience managing multiple branches or locations.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Strong leadership and people-management skills.</li>
<li style="margin:0 0 6px;">Strong analytical and problem-solving abilities.</li>
<li style="margin:0 0 6px;">Good knowledge of operational KPIs and cost control.</li>
<li style="margin:0 0 6px;">Excellent communication and coordination skills.</li>
<li style="margin:0 0 6px;">Ability to work effectively in a fast-paced, multi-site environment.</li>
<li style="margin:0 0 6px;">Proficiency in Microsoft Office and operational reporting tools.</li>
<li style="margin:0 0 6px;">Strong knowledge of SOPs, food safety, and quality standards is preferred.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; ************;">We invite qualified candidates to apply for this opportunity to contribute to the operational success of Shawarma Classic.</p>
<h2 class="h5">Job description</h2>
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<p>Job Summary</p><p>The Operations Manager is responsible for overseeing the day-to-day operations of multiple branches, ensuring operational efficiency, high service standards, sales performance, customer satisfaction, and compliance with company policies and procedures.</p><p>Key Responsibilities</p><ul><li>Oversee daily operations across assigned branches and ensure smooth business operations.</li><li>Monitor branch performance, sales, labor productivity, operational costs, and profitability.</li><li>Ensure compliance with company SOPs, food safety, hygiene, quality, and health & safety standards.</li><li>Conduct regular branch visits and operational audits to identify gaps and improvement opportunities.</li><li>Lead, coach, and develop Branch Managers and operational teams.</li><li>Set operational targets and follow up on KPIs and performance results.</li><li>Analyze operational reports and implement corrective and improvement actions.</li><li>Ensure proper staffing levels, scheduling, attendance, and workforce utilization.</li><li>Monitor inventory, wastage, stock availability, and cost control.</li><li>Coordinate with HR, Finance, Supply Chain, Marketing, Maintenance, and other departments to resolve operational issues.</li><li>Ensure consistent customer experience and service quality across all branches.</li><li>Handle operational escalations and resolve branch-level issues effectively.</li><li>Support the opening and launch of new branches when required.</li><li>Identify opportunities to improve processes, reduce costs, and increase operational efficiency.</li><li>Prepare regular operational reports and provide recommendations to senior management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Key Performance Indicators (KPIs)</p><ul><li>Sales & Revenue Growth</li><li>Branch Profitability</li><li>Labor Cost %</li><li>Food Cost %</li><li>Waste %</li><li>Customer Satisfaction</li><li>Branch Audit Scores</li><li>Employee Productivity</li><li>Staff Turnover</li><li>Operational Compliance</li><li>Order Accuracy & Service Time</li></ul><p>Requirements</p><ul><li>Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field.</li><li>5+ years of experience in operations, preferably within restaurants, food & beverage, retail, or multi-branch operations.</li><li>Previous experience managing multiple branches or locations.</li><li>Strong leadership and people-management skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Good knowledge of operational KPIs and cost control.</li><li>Excellent communication and coordination skills.</li><li>Ability to work in a fast-paced, multi-site environment.</li><li>Proficiency in Microsoft Office and operational reporting tools.</li><li>Strong knowledge of SOPs, food safety, and quality standards is preferred.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p>The Production Supervisor is responsible for managing and supervising daily production operations within the food factory. The role ensures production targets are achieved while maintaining high standards of <b>food safety, quality, efficiency, and workplace safety</b>.</p><p>Key Responsibilities</p><ul><li>Supervise daily production activities and production line operations.</li><li>Manage and coordinate production operators and assign tasks based on production requirements.</li><li>Ensure daily production plans and targets are achieved efficiently and on time.</li><li>Monitor production lines, equipment, and processes to identify and resolve operational issues.</li><li>Ensure compliance with <b>GMP, HACCP, food safety, hygiene, and company standards</b>.</li><li>Monitor product quality throughout the production process and coordinate with the QA/QC team.</li><li>Monitor production KPIs including <b>output, efficiency, yield, waste, downtime, and productivity</b>.</li><li>Coordinate with Maintenance to minimize machine downtime and ensure equipment availability.</li><li>Coordinate with Warehouse to ensure the availability of raw materials and packaging materials.</li><li>Ensure proper cleaning, sanitation, and housekeeping of production areas.</li><li>Investigate production deviations and implement corrective and preventive actions.</li><li>Train, coach, and evaluate production employees.</li><li>Ensure all employees follow safety procedures and company policies.</li><li>Prepare daily production reports and communicate issues and performance to the Production Manager.</li><li>Support continuous improvement initiatives to improve productivity, reduce waste, and optimize production processes.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements</p><ul><li>Bachelor's degree or Diploma in <b>Food Science, Industrial Engineering, Manufacturing, Operations, or a related field</b>.</li><li><b>3–5 years of experience</b> in food manufacturing or FMCG production.</li><li>Previous experience supervising production teams is preferred.</li><li>Good knowledge of <b>GMP, HACCP, food safety, and production procedures</b>.</li><li>Strong leadership and problem-solving skills.</li><li>Good knowledge of production processes and manufacturing equipment.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Good communication and reporting skills.</li><li>Willingness to work in <b>shifts</b> when required.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p>Job Summary</p><p>Responsible for maintaining, troubleshooting, and repairing branch equipment and machines to ensure smooth and reliable daily operations. The role focuses on preventive maintenance, quick response to equipment breakdowns, and maintaining machine safety and performance standards.</p><p>Key Responsibilities</p><ul><li>Perform preventive and corrective maintenance on branch machines and equipment.</li><li>Diagnose mechanical and electrical faults and carry out necessary repairs.</li><li>Respond quickly to machine breakdowns and minimize operational downtime.</li><li>Conduct regular inspections to identify potential equipment issues.</li><li>Ensure machines are operating safely and efficiently.</li><li>Maintain maintenance records and report recurring technical issues.</li><li>Coordinate with suppliers and external technicians when specialized support is required.</li><li>Ensure compliance with company safety and maintenance procedures.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements</p><ul><li>Diploma or technical certification in Mechanical, Electrical, Mechatronics, or a related field.</li><li>2–4 years of experience as a Machine Technician or Maintenance Technician.</li><li>Experience in F&B, retail, food production, or similar environments is preferred.</li><li>Good troubleshooting and problem-solving skills.</li><li>Basic knowledge of mechanical and electrical systems.</li><li>Ability to work under pressure and respond to urgent breakdowns.</li><li>Willingness to travel between branches when required.</li><li>Ability to work shifts, weekends, and holidays when needed.</li></ul><p><br></p></div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Shawarma Classic and the Role</h3>
<p style="margin:0 0 12px; ************;">Shawarma Classic is seeking a dedicated <strong style="font-weight:700;">Branch Manager</strong> to lead operations in Riyadh. This full-time position is crucial for ensuring the smooth daily functioning of the restaurant and maintaining high standards of service and customer satisfaction. The role requires 2-5 years of relevant experience in restaurant management.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Branch Manager will oversee all daily restaurant operations, focusing on efficient service delivery, achieving high levels of customer satisfaction, and meeting established operational goals. This leadership position demands strong organizational capabilities and a consistent customer-service mindset to drive performance and maintain operational excellence.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage daily branch operations and ensure smooth service delivery.</li>
<li style="margin:0 0 6px;">Lead, manage, and develop restaurant staff, including scheduling, training, coaching, and performance management.</li>
<li style="margin:0 0 6px;">Monitor and achieve branch Key Performance Indicators (KPIs), sales targets, customer satisfaction levels, and operational goals.</li>
<li style="margin:0 0 6px;">Oversee inventory management, stock control, waste reduction, and cost control measures.</li>
<li style="margin:0 0 6px;">Handle guest complaints professionally to ensure a high level of customer satisfaction.</li>
<li style="margin:0 0 6px;">Coordinate effectively with management and other departments to ensure seamless operations.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">2-5 years of experience in a similar managerial role within the restaurant industry.</li>
<li style="margin:0 0 6px;">Strong leadership, team management, and organizational skills.</li>
<li style="margin:0 0 6px;">Proven ability to perform effectively under pressure in a fast-paced restaurant environment.</li>
<li style="margin:0 0 6px;">Strong understanding of food safety, hygiene, and quality standards.</li>
<li style="margin:0 0 6px;">Strong problem-solving and decision-making skills.</li>
<li style="margin:0 0 6px;">Excellent communication and interpersonal skills.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile and Work Ethic</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A team player with an outgoing personality; open-minded, flexible, and approachable.</li>
<li style="margin:0 0 6px;">Well-groomed with a professional and neat appearance.</li>
<li style="margin:0 0 6px;">Possesses a positive attitude and strong customer-service mindset at all times.</li>
<li style="margin:0 0 6px;">Punctual, flexible, reliable, and efficient in all tasks.</li>
<li style="margin:0 0 6px;">Ability to work flexible shifts, including weekends, holidays, and peak operating hours.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Compensation and Employment Details</h3>
<p style="margin:0 0 12px; ************;">This full-time role offers a competitive salary ranging from <strong style="font-weight:700;">SAR 5,625 to SAR 7,500</strong>, commensurate with experience and qualifications. The position is based in Riyadh.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Excellent command of the English Language, both in verbal and written.</p><p>Strong leadership and organization skills.</p><p>Team player.</p><p>Outgoing personality, open minded and flexible.</p><p>Well-groomed and a neat appearance.</p><p>Ability to perform well under pressure.</p><p>Ability to deal professionally with guest complaints.</p><p>Great attitude at all times.</p><p>Punctual, Flexible and efficient.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Minimum <b>3-5 years of experience in restaurant operations</b>, including at least <b>1-2 years in a supervisory or managerial role</b>.</p><p>Excellent command of the <b>English language</b>, both verbal and written.</p><p>Strong leadership, team management, and organizational skills.</p><p>Proven ability to manage <b>daily branch operations</b> and ensure smooth service.</p><p>Experience in managing and developing restaurant staff, including scheduling, training, coaching, and performance management.</p><p>Strong understanding of <b>food safety, hygiene, and quality standards</b>.</p><p>Ability to monitor and achieve branch <b>KPIs, sales targets, customer satisfaction, and operational goals</b>.</p><p>Experience in <b>inventory management, stock control, waste reduction, and cost control</b>.</p><p>Ability to handle guest complaints professionally and ensure a high level of customer satisfaction.</p><p>Strong problem-solving and decision-making skills.</p><p>Ability to perform effectively in a <b>fast-paced and high-pressure restaurant environment</b>.</p><p>Team player with an outgoing personality; open-minded, flexible, and approachable.</p><p>Well-groomed with a professional and neat appearance.</p><p>Positive attitude and strong customer-service mindset at all times.</p><p>Punctual, flexible, reliable, and efficient.</p><p>Ability to work flexible shifts, including <b>weekends, holidays, and peak operating hours</b>.</p><p>Strong communication and interpersonal skills with the ability to coordinate effectively with management and other departments.</p></div>