SLS jobs
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<br> <br> <div>Job Description</div> <br> <p>At SLS The Red Sea, precision behind the scenes is just as important as the exceptional experiences we create for our guests. As a <strong>Credit Manager</strong>, you will play a key role in protecting the hotel's financial health by managing credit operations, overseeing accounts receivable, and ensuring timely collections while maintaining strong relationships with our guests and business partners.</p> <p>Working closely with the Finance, Sales, Events, and Front Office teams, you will assess credit risks, manage outstanding balances, maintain accurate financial records, and ensure compliance with hotel policies and financial regulations.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li> <p>Oversee the hotel's credit operations and accounts receivable to ensure effective financial control and healthy cash flow.</p> </li> <li> <p>Review and approve credit applications for corporate clients, groups, and other business partners in line with hotel policies.</p> </li> <li> <p>Establish and monitor credit limits and payment terms in coordination with the Director of Finance.</p> </li> <li> <p>Ensure accurate and timely invoicing, billing, and collection of outstanding payments.</p> </li> <li> <p>Monitor accounts receivable aging reports and follow up on overdue balances to minimize financial risks.</p> </li> <li> <p>Maintain strong relationships with corporate clients, travel partners, and guests while resolving billing and payment disputes.</p> </li> <li> <p>Work closely with Sales, Events, and Front Office teams to ensure credit procedures are consistently followed.</p> </li> <li> <p>Prepare monthly credit reports, aging summaries, reconciliations, and bad debt provisions.</p> </li> <li> <p>Ensure compliance with Saudi regulations, accounting standards, company policies, and internal audit requirements.</p> </li> <li> <p>Maintain accurate credit and billing records using hotel financial systems such as Opera, Sun Systems, and Micros.</p> </li> <li> <p>Identify opportunities to improve credit control procedures, collection efficiency, and financial reporting.</p> </li> <li> <p>Support financial audits by maintaining complete and accurate documentation.</p> </li> <li> <p>Provide guidance and training to relevant departments on credit policies, billing procedures, and financial controls.</p> </li> <li> <p>Report credit performance, outstanding balances, and potential financial risks to the Director of Finance.</p> </li> </ul> <br> <div>Qualifications</div> <br> <ul> <li> <p>Bachelor's degree in Accounting, Finance, or a related field.</p> </li> <li> <p>Minimum 5 years of experience in hotel accounting or finance, including at least 2 years in a supervisory or managerial role.</p> </li> <li> <p>Previous experience in luxury or lifestyle hospitality is preferred.</p> </li> <li> <p>Strong knowledge of credit control, accounts receivable, collections, and financial reporting.</p> </li> <li> <p>Good understanding of IFRS, Saudi financial regulations, and internal financial controls.</p> </li> <li> <p>Experience with hotel financial systems such as Opera, Sun Systems, and Micros.</p> </li> <li> <p>Strong analytical, organizational, and problem-solving skills with excellent attention to detail.</p> </li> <li> <p>Excellent communication and interpersonal skills, with the ability to work effectively across departments.</p> </li> <li> <p>Ability to handle confidential financial information with professionalism and integrity.</p> </li> </ul>
<p>The Barista is responsible for delivering an exceptional guest experience through the preparation and service of high-quality non-alcoholic beverages. This role focuses on consistency, presentation, service excellence, and operational standards while creating a welcoming and engaging atmosphere that reflects the brand s service culture. Prepare and serve non-alcoholic beverages according to standard recipes Ensure consistent quality, presentation, and portion control of all drinks Provide friendly, attentive, and professional service to all guests Maintain a welcoming atmosphere at the bar and ensure guest satisfaction Handle guest complaints or special requests politely and efficiently Set up and close the bar according to standard operating procedures (SOPs) Maintain cleanliness and hygiene of bar counters, equipment, and utensils Ensure proper stock rotation and storage of all beverages and garnishes Record sales accurately and handle cash, credit cards, or room charges responsibly Report shortages, breakages, or discrepancies to management Adhere to local laws and company safety regulations Follow all hygiene, sanitation, and food safety standards Coordinate with waitstaff and kitchen for smooth service Attend daily briefings and participate in staff training sessions Support colleagues during peak hours to maintain efficiency</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in the beverage department with prior experience in a high-end beach club or a luxury hospitality environment. Deep knowledge of the restaurant s specialized beverage menu, including a detailed understanding of ingredients, preparation methods, or drink pairings. Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism. Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience. Ability to work efficiently in a fast-paced, high-pressure environment while maintaining attention to detail. Strong customer service skills and a passion for delivering high-quality experience</p>
<p>At SLS The Red Sea, every baked creation is about craftsmanship, freshness, and attention to detail. As a Baker , you will be part of our culinary team, creating breads, pastries, and specialty baked goods that bring quality and character to every guest experience. Working closely with the Head Baker and culinary team, you will support daily bakery production while maintaining consistency, presentation, and the highest standards of food safety and hygiene.</p><h3>Key Responsibilities</h3><ul><li>Prepare, bake, and present a variety of breads, pastries, and bakery items according to SLS standards.</li><li>Support daily bakery production, including dough preparation, proofing, baking, and finishing.</li><li>Follow recipes, portion standards, and production guidelines to ensure consistency and minimize waste.</li><li>Maintain proper mise en place and ensure bakery items are prepared on time for daily service.</li><li>Monitor product freshness, quality, presentation, and proper storage.</li><li>Follow correct food handling, labeling, storage, and stock rotation procedures.</li><li>Maintain cleanliness and organization of the bakery workspace, equipment, and tools.</li><li>Follow HACCP, food safety, hygiene, and sanitation requirements at all times.</li><li>Work closely with the Head Baker and culinary team to support smooth daily operations.</li><li>Participate in training and development to continuously improve bakery skills and product knowledge.</li><li>Support the wider kitchen operation when required and contribute to a positive team environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3><ul><li>Culinary or professional baking qualification is preferred.</li><li>Minimum 1 2 years of experience in bakery or kitchen operations , preferably within a 4 or 5-star hotel, luxury resort, or similar hospitality environment.</li><li>Good understanding of basic baking techniques, dough preparation, and bakery production.</li><li>Basic knowledge of food safety, hygiene, and HACCP standards.</li><li>Strong attention to detail with a focus on quality and consistency.</li><li>Good teamwork, organization, and time-management skills.</li><li>Willingness to learn and develop within the culinary profession.</li><li>Flexible and able to work different shifts, including weekends and holidays.</li><li>Passion for baking, quality, and creating memorable guest experiences.</li></ul>
<p>At SLS The Red Sea, our youngest guests deserve experiences just as memorable as everyone else. As a Kids Club Animator, you will bring energy, creativity, and fun to every activity while creating a safe and welcoming environment where children can play, explore, and make unforgettable holiday memories. Working closely with the Kids Club team, you will lead engaging activities, connect naturally with children and families, and bring the playful spirit of SLS to every game, craft, story, and special moment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in childcare, recreation, education, hospitality, entertainment, or a similar role involving children is preferred.</li><li>Experience within a hotel, resort, Kids Club, school, nursery, or organized recreational environment is an advantage.</li><li>Naturally friendly, energetic, patient, and comfortable engaging with children.</li><li>Creative and confident in leading games, activities, and group entertainment.</li><li>Strong awareness of child safety with the ability to balance fun and responsibility.</li><li>Good communication and interpersonal skills.</li><li>Fluent English communication skills are required.</li><li>First Aid and Child CPR certification is preferred, or willingness to obtain it as required.</li><li>Organized, responsible, and able to work both independently and as part of a team.</li><li>Flexible and able to maintain positive energy in a fast-paced resort environment.</li></ul>
<p>At SLS The Red Sea, every detail matters including how our team looks and feels. As a Uniform Attendant , you will help ensure our team members are always ready to represent SLS at their best by keeping uniforms organized, well-presented, and available when needed. Working closely with Laundry and Housekeeping, you will manage the daily distribution, collection, organization, and care of team member uniforms while maintaining accurate records and a smooth uniform operation.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Distribute clean and well-presented uniforms to team members.</li><li>Receive, sort, and inspect used uniforms before processing.</li><li>Prepare, label, assign, and issue uniforms for new team members.</li><li>Support uniform fittings, exchanges, and replacement requests.</li><li>Maintain accurate records of uniform issuance, returns, and assignments.</li><li>Organize uniforms by department, team member, and identification number.</li><li>Monitor uniform inventory and report shortages, damages, or replacement requirements.</li><li>Coordinate uniform cleaning, pressing, repairs, and alterations as required.</li><li>Support regular uniform inventory counts and maintain appropriate stock levels.</li><li>Assist team members professionally with uniform-related requests.</li><li>Maintain the uniform room in a clean, organized, and safe condition.</li><li>Coordinate closely with Laundry and Housekeeping to ensure smooth daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent is preferred. Previous experience in a uniform room, laundry, housekeeping, or similar hospitality role is preferred. Basic knowledge of garment care and uniform handling is an advantage. Good organizational skills with strong attention to detail. Basic understanding of inventory and stock control. Good communication skills and basic English proficiency. Reliable, flexible, and comfortable working in a fast-paced hospitality environment.</p>
<p>At SLS The Red Sea, exceptional stays begin with the details guests may never notice because everything simply feels right. As a Housekeeping Supervisor , you will help ensure our guest rooms and public areas are consistently presented to the highest standards of cleanliness, comfort, and readiness. You will support the daily housekeeping operation, guide the team on the floor, inspect rooms, and work closely with other resort departments to deliver a seamless guest experience.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Supervise daily housekeeping operations across assigned floors and areas.</li><li>Assign and follow up on daily tasks for the housekeeping team.</li><li>Inspect guest rooms and public areas to ensure SLS cleanliness and presentation standards are maintained.</li><li>Monitor arrivals, departures, VIPs, and special guest requirements.</li><li>Support the team with daily briefings, coaching, and on-the-job training.</li><li>Respond to guest requests and ensure proper follow-up.</li><li>Coordinate with Front Office, Engineering, Laundry, and other resort departments.</li><li>Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys.</li><li>Ensure safety, lost and found, key control, and housekeeping procedures are followed.</li><li>Support scheduling, attendance tracking, and daily operational reporting.</li><li>Lead by example and maintain SLS grooming, service, and professional standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or qualification in Hospitality, Tourism, Hotel Management, or a related field is preferred.</p><p>Previous experience in Housekeeping or hotel operations , preferably within a luxury hotel or resort environment.</p><p>Supervisory or team-leading experience is preferred.</p><p>Good understanding of housekeeping standards, room inspections, and daily hotel operations.</p><p>Strong attention to detail and good organizational skills.</p><p>Confident communication and interpersonal skills with the ability to guide and support a team.</p><p>Good English communication skills.</p><p>Basic proficiency in Microsoft Outlook, Excel, Word, and PowerPoint; OPERA PMS knowledge is preferred .</p><p>Proactive, flexible, and comfortable working in a fast-paced resort environment.</p>
<p>Company Description Welcome to SLS The Red Sea , where bold creativity and unapologetic luxury come to life. Part of Ennismore s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia s most exciting lifestyle destinations. The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect. More than a hotel, SLS The Red Sea is a living stage a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.</p><p>Job Description At SLS The Red Sea, great food is built on creativity, precision, and a kitchen team that moves as one. As a Sous Chef , you will play a key role in leading the day-to-day culinary operation, supporting the Chef de Cuisine in delivering distinctive, high-quality cuisine that reflects the personality and standards of SLS. As a hands-on culinary leader, you will guide the team through preparation and service, maintain consistency and quality, and help create memorable dining experiences while keeping the kitchen efficient, organized, and ready for every service.</p><p>Key Responsibilities Support the Chef de Cuisine in the daily management and operation of the kitchen. Assist in executing creative menus aligned with the outlet concept, seasonality, and SLS culinary standards. Ensure consistent standards of food preparation, taste, presentation, and portioning across all kitchen sections. Lead and supervise the culinary team during preparation and service to ensure smooth workflow and timely execution. Oversee mise en place and daily kitchen readiness across assigned sections. Train, coach, and support junior chefs while promoting a positive and performance-driven kitchen culture. Support team scheduling, performance feedback, and development. Monitor food costs, stock levels, portion control, and waste to support operational and budget targets. Oversee ordering, inventory, storage, labeling, and stock rotation procedures. Ensure kitchen equipment is properly maintained and report maintenance requirements when needed. Maintain strict compliance with HACCP, food safety, hygiene, and local health regulations. Conduct regular checks of kitchen stations, storage areas, and overall cleanliness. Coordinate closely with front-of-house teams to ensure smooth service and a consistent guest experience. Manage dietary requirements, allergies, VIP requests, and special arrangements with accuracy and care. Take responsibility for kitchen operations in the absence of the Chef de Cuisine when required.</p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Culinary Arts or a related field is preferred.</li><li>Minimum 7 years of professional culinary experience , including at least 3 years in a supervisory or leadership role , preferably within a luxury hotel, resort, or upscale restaurant.</li><li>Previous experience as a Junior Sous Chef, Chef de Partie, or similar culinary leadership role .</li><li>Strong knowledge of modern cooking techniques, ingredients, kitchen operations, and culinary standards.</li><li>Proven ability to lead, coach, and develop a culinary team in a fast-paced environment.</li><li>Good knowledge of food cost control, inventory management, portion control, and waste management.</li><li>Strong understanding of HACCP, food safety, and hygiene standards .</li><li>Strong organizational, time-management, and problem-solving skills.</li><li>Good communication and interpersonal skills with a hands-on leadership approach.</li><li>Passion for culinary creativity, quality, and delivering memorable guest experiences.</li><li>Flexible and able to perform effectively in a fast-paced luxury hospitality environment.</li></ul>
<p>At SLS The Red Sea, our People & Culture team is at the heart of creating a smooth and supportive experience for our people. As a Government Relations Officer, you will play a key role in supporting government-related processes, ensuring employee documentation and transactions are handled accurately, efficiently, and in line with Saudi regulations. Working closely with the People & Culture team, you will handle government platforms, process visas, permits and employee documentation, follow up on renewals and pending transactions, and coordinate with relevant authorities when required. With a proactive and organized approach, you will help keep processes moving smoothly while ensuring compliance with government requirements and hotel standards.</p><p>Key Responsibilities</p><ul><li>Process and follow up on employee government transactions, including Iqamas, work permits, visas, exit/re-entry visas, final exits, and related documentation.</li><li>Handle transactions through relevant government platforms, including Qiwa, Muqeem, GOSI, Mudad, Absher, Balady, and Chamber of Commerce, as applicable.</li><li>Monitor the validity and expiry of Iqamas, work permits, visas, licenses, and other official documents to ensure timely renewal.</li><li>Support work visa processes for new joiners and coordinate required documentation with the Talent Acquisition and People & Culture teams.</li><li>Process employee transfers, profession changes, sponsorship matters, and other labor-related transactions.</li><li>Coordinate with relevant government authorities and external entities to process transactions and follow up on pending cases.</li><li>Support employee onboarding and offboarding by completing required government-related formalities.</li><li>Maintain accurate employee information and ensure records are updated across relevant government systems and platforms.</li><li>Maintain organized records and trackers for government transactions, applications, renewals, payments, and pending cases.</li><li>Coordinate with Finance on government fees and payments required for official transactions.</li><li>Monitor government platforms for updates, notifications, and regulatory requirements and communicate relevant changes within the People & Culture team.</li><li>Follow up on pending transactions and provide timely updates on progress, delays, or matters requiring escalation.</li><li>Ensure government-related processes are completed in accordance with Saudi Labor Law, government regulations, and company policies.</li><li>Maintain confidentiality when handling employee, company, and government-related information.</li><li>Work collaboratively with the People & Culture team to ensure smooth and efficient employee processes.</li><li>Contribute to a positive, organized, and people-focused working environment that reflects the culture and values of SLS The Red Sea.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Previous experience in Government Relations, Human Resources, or a similar role in Saudi Arabia.</li><li>Good knowledge of Saudi Labor Law, government regulations, and related procedures.</li><li>Familiarity with government platforms such as Qiwa, Muqeem, GOSI, Mudad, Absher, Balady, and Chamber of Commerce.</li><li>Strong organizational skills with good attention to detail and follow-up.</li><li>Ability to manage multiple transactions and deadlines in a fast-paced environment.</li><li>Good communication and interpersonal skills.</li><li>Proficiency in Microsoft Office applications.</li><li>Fluent in English.</li><li>Previous experience in the hospitality industry is an advantage.</li></ul>
Company Description <br> <p>Welcome to <strong>SLS The Red Sea</strong>, where bold creativity and unapologetic luxury come to life.</p> <p>Part of Ennismore s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia s most exciting lifestyle destinations.</p> <p>The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.</p> <p>More than a hotel, SLS The Red Sea is a living stage a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.</p> <br> <div>Job Description</div> <br> <p>At SLS The Red Sea, our villas represent the most personalized expression of the SLS experience. As a <strong>Villa Operations Manager</strong>, you will lead the Villa Host operation, ensuring every guest receives seamless, intuitive, and highly personalized service from pre-arrival through departure.</p> <p>Working closely with Front Office, Housekeeping, F&B, Concierge, Spa, Engineering, and other operational teams, you will lead the Villa Host team, oversee VIP experiences, and ensure every detail of the villa guest journey reflects the bold and distinctive spirit of SLS.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Lead the overall Villa Host operation, ensuring consistent delivery of personalized luxury service and SLS brand standards.</li> <li>Manage, coach, and develop Villa Host Supervisors and Villa Hosts to build a high-performing, guest-focused team.</li> <li>Oversee daily villa operations, including arrivals, departures, VIPs, special requests, host allocations, and guest preferences.</li> <li>Review VIP and high-profile guest arrivals and coordinate all arrangements with relevant operational departments.</li> <li>Conduct regular villa inspections to ensure presentation, amenities, maintenance, and service delivery meet luxury standards.</li> <li>Maintain a strong presence in the operation and personally engage with VIPs, repeat guests, and guests celebrating special occasions.</li> <li>Handle escalated guest concerns and lead service recovery with timely and appropriate follow-up.</li> <li>Monitor guest feedback and identify opportunities to continuously improve the villa guest experience.</li> <li>Ensure guest profiles, preferences, and service information are accurately maintained in the Property Management System.</li> <li>Develop and maintain Villa Host procedures and service standards across the operation.</li> <li>Lead daily briefings and ensure effective communication of VIP movements, guest requests, and operational priorities.</li> <li>Monitor staffing, scheduling, productivity, and departmental operating costs.</li> <li>Identify appropriate upselling opportunities across dining, spa, experiences, and other resort services.</li> <li>Work closely with operational departments to ensure seamless coordination throughout the guest journey.</li> <li>Support recruitment, onboarding, training, performance management, and development of the Villa Host team.</li> <li>Ensure compliance with SLS policies, operational procedures, privacy requirements, and health and safety standards.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Diploma or Bachelor s degree in Hospitality Management, Hotel Management, or a related field is preferred.</li> <li>Minimum 5 years of luxury hospitality experience, including at least 2 3 years in a managerial or senior supervisory role.</li> <li>Previous experience in Villa Operations, Butler Service, Front Office, Guest Relations, private residences, or a similar luxury guest-facing environment.</li> <li>Strong knowledge of luxury guest service, VIP handling, personalization, guest recognition, and service recovery.</li> <li>Proven leadership experience in managing, coaching, training, and developing guest-facing teams.</li> <li>Good understanding of Front Office operations and Property Management Systems (PMS).</li> <li>Strong operational awareness, including scheduling, productivity, cost control, and upselling.</li> <li>Excellent communication, interpersonal, and problem-solving skills.</li> <li>Strong English communication skills, both written and verbal.</li> <li>Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced luxury hospitality environment.</li> </ul>
Company Description <br> <p>Welcome to <strong>SLS The Red Sea</strong>, where bold creativity and unapologetic luxury come to life.</p> <p>Part of Ennismore s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia s most exciting lifestyle destinations.</p> <p>The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.</p> <p>More than a hotel, SLS The Red Sea is a living stage a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.</p> <br> <div>Job Description</div> <br> <p>At SLS The Red Sea, a villa stay is more than accommodation it s a highly personalized experience where every detail feels effortless. As a <strong>Villa Host</strong>, you will be the dedicated point of contact for our villa guests, creating a seamless and memorable journey from arrival through to their final farewell.</p> <p>Working closely with Front Office, Housekeeping, F&B, Spa, Concierge, Transportation, and other resort teams, you will anticipate guest needs, coordinate personalized experiences, and ensure every moment reflects the distinctive spirit of SLS.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Take ownership of the guest journey for assigned villas, from pre-arrival preparation through departure.</li> <li>Review guest profiles, preferences, VIP status, and special occasions to prepare personalized experiences.</li> <li>Conduct pre-arrival villa inspections to ensure cleanliness, amenities, maintenance, and overall presentation meet SLS standards.</li> <li>Personally welcome villa guests and support seamless in-villa check-in and check-out experiences.</li> <li>Build genuine relationships with guests and act as their key point of contact throughout their stay.</li> <li>Anticipate guest needs and coordinate requests with relevant resort departments through to completion.</li> <li>Arrange dining, spa and wellness experiences, resort activities, transportation, celebrations, and other personalized experiences.</li> <li>Coordinate in-villa dining, minibar, laundry, luggage, and other villa services as required.</li> <li>Ensure villa amenities, guest supplies, and special arrangements are prepared according to guest preferences.</li> <li>Identify opportunities to create memorable and personalized moments for guests.</li> <li>Respond promptly to guest requests, feedback, and concerns and support effective service recovery.</li> <li>Maintain accurate guest preferences, requests, and relevant stay information within hotel systems.</li> <li>Stay informed of daily arrivals, departures, VIP movements, resort activities, and operational updates.</li> <li>Coordinate departure arrangements, including transportation, luggage, billing requirements, and individual guest requests.</li> <li>Maintain the highest standards of guest privacy, discretion, grooming, and professional conduct.</li> <li>Follow all SLS service standards, operational procedures, and health and safety requirements.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Diploma or qualification in Hospitality Management or a related field is preferred.</li> <li>Minimum 2 3 years of experience in luxury hospitality, preferably within Villa Operations, Butler Service, Guest Relations, Front Office, Concierge, or a similar guest-facing role.</li> <li>Previous experience in a luxury resort, villa, private residence, or high-end hospitality environment is preferred.</li> <li>Strong guest relations skills with the ability to anticipate needs and create personalized experiences.</li> <li>Good understanding of luxury service standards, guest etiquette, privacy, and discretion.</li> <li>Good knowledge of Front Office, F&B, Housekeeping, Concierge, and general resort operations.</li> <li>Comfortable using Property Management Systems (PMS) and standard hotel systems.</li> <li>Strong organizational and problem-solving skills with excellent attention to detail.</li> <li>Excellent communication and interpersonal skills with a warm and professional presence.</li> <li>Strong English communication skills, both written and verbal.</li> <li>Flexible, proactive, and able to remain composed in a fast-paced luxury hospitality environment.</li> </ul>
<br> <div>Job Description</div> <br> <p>At SLS The Red Sea, every villa experience should feel seamless, personal, and effortlessly extraordinary. As a <strong>Villa Host Supervisor</strong>, you will lead the daily Villa Host operation, ensuring every guest receives highly personalized and attentive service throughout their stay.</p> <p>Working closely with the Villa Operations Manager and other operational teams, you will guide the Villa Hosts, oversee villa readiness, coordinate VIP arrangements, and ensure every guest interaction reflects the distinctive service and personality of SLS.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Supervise the daily Villa Host operation and ensure consistent delivery of personalized luxury service.</li> <li>Allocate Villa Hosts based on arrivals, departures, VIPs, occupancy, and operational requirements.</li> <li>Lead daily briefings and communicate guest preferences, VIP movements, special occasions, and operational priorities.</li> <li>Coach and support Villa Hosts through on-the-job training, feedback, and daily guidance.</li> <li>Monitor team performance, grooming, and compliance with SLS service standards and procedures.</li> <li>Review guest profiles, preferences, and special requests before arrival to ensure appropriate preparation.</li> <li>Oversee pre-arrival villa inspections, including cleanliness, amenities, maintenance, minibar, and overall presentation.</li> <li>Coordinate seamless arrivals and departures, including personalized welcomes, in-villa check-in and check-out, luggage, and transportation.</li> <li>Build genuine relationships with villa guests and identify opportunities to personalize their experience.</li> <li>Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Spa, Concierge, Transportation, and other operational teams.</li> <li>Handle escalated guest requests, feedback, and concerns and ensure appropriate service recovery and follow-up.</li> <li>Ensure guest preferences, requests, and relevant stay information are accurately recorded in the Property Management System.</li> <li>Monitor shift handovers and ensure outstanding guest requests are clearly communicated and followed through.</li> <li>Ensure villa service areas, supplies, and operational materials are properly stocked and maintained.</li> <li>Maintain the highest standards of guest privacy, discretion, confidentiality, and professional conduct.</li> <li>Support the onboarding, training, performance, and development of Villa Hosts.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Diploma or qualification in Hospitality Management or a related field is preferred.</li> <li>Minimum 2 3 years of experience in luxury hospitality, preferably within Villa Operations, Butler Service, Guest Relations, Front Office, Concierge, or a similar guest-facing role.</li> <li>Previous experience in a luxury resort, villa, private residence, or similar high-end hospitality environment is preferred.</li> <li>Strong understanding of luxury service standards, VIP handling, guest personalization, privacy, and discretion.</li> <li>Good knowledge of Front Office, F&B, Housekeeping, Concierge, and general resort operations.</li> <li>Previous supervisory or team-leading experience is preferred.</li> <li>Comfortable using Property Management Systems (PMS) and standard hotel systems.</li> <li>Strong organizational and problem-solving skills with excellent attention to detail.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong English communication skills, both written and verbal.</li> <li>Flexible, proactive, and able to remain composed in a fast-paced luxury hospitality environment.</li> </ul>
<br> <div>Job Description</div> <br> <p>At SLS The Red Sea, exceptional guest experiences begin long before arrival with the right products, partners, and decisions behind the scenes. As a <strong>Purchasing Manager</strong>, you will lead the hotel s procurement activities, ensuring every purchase meets our standards of quality, value, and operational excellence.</p> <p>Working closely with Finance and operational departments, you will manage supplier relationships, negotiate contracts, oversee purchasing activities, and develop sourcing strategies that support the hotel s needs while maintaining strong cost control and procurement standards.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Lead and manage the hotel s purchasing and procurement activities in line with operational requirements and budget.</li> <li>Develop and implement procurement strategies that support the hotel s operational and financial objectives.</li> <li>Work closely with department heads to forecast purchasing needs and ensure timely availability of goods and supplies.</li> <li>Source, evaluate, and onboard reliable suppliers that meet SLS quality and service standards.</li> <li>Negotiate pricing, contracts, payment terms, and commercial agreements with suppliers.</li> <li>Monitor supplier performance across quality, pricing, delivery, reliability, and compliance.</li> <li>Review and manage purchase orders, contracts, quotations, and vendor documentation.</li> <li>Monitor procurement spending and identify opportunities for cost savings without compromising quality.</li> <li>Maintain appropriate inventory and purchasing levels based on operational requirements and business forecasts.</li> <li>Ensure all purchasing activities comply with company policies, internal controls, and local regulations.</li> <li>Identify and manage supply chain risks, including shortages, delays, and supplier performance issues.</li> <li>Support sustainable and responsible sourcing initiatives wherever possible.</li> <li>Lead, support, and develop the Purchasing team while maintaining effective collaboration across departments.</li> <li>Maintain strong relationships with suppliers, Finance, and operational teams to ensure smooth procurement processes.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Minimum 5 years of purchasing or procurement experience, preferably within luxury hospitality, with at least 2 years in a managerial role.</li> <li>Strong experience in supplier sourcing, contract negotiation, vendor management, and cost control.</li> <li>Good understanding of hotel purchasing, inventory management, and procurement processes.</li> <li>Experience with procurement systems such as FutureLog, Adaco, or similar platforms.</li> <li>Strong analytical, negotiation, and commercial skills.</li> <li>Good financial understanding with the ability to manage budgets and analyze procurement costs.</li> <li>Strong English communication skills, both written and verbal.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to manage multiple priorities and work effectively in a fast-paced hospitality environment.</li> </ul>
<br> <br> <div>Job Description</div> <br> <p>At SLS The Red Sea, precision behind the scenes is just as important as the experience we create for our guests. As a <strong>Paymaster</strong>, you will play a key role in ensuring our team members are paid accurately, on time, and in line with hotel policies and local regulations.</p> <p>Working closely with the Finance and People & Culture teams, you will manage payroll processing, verify employee data, maintain accurate payroll records, and support smooth month-end payroll operations while handling sensitive information with the highest level of confidentiality.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Prepare and process monthly payroll accurately and within established timelines.</li> <li>Calculate and verify salaries, allowances, overtime, deductions, and other payroll adjustments.</li> <li>Review attendance, leave, sick leave, and other payroll-related data before payroll processing.</li> <li>Coordinate closely with People & Culture and department leaders to ensure payroll inputs are complete and accurate.</li> <li>Maintain accurate and confidential employee payroll records and system data.</li> <li>Review new joiners, leavers, transfers, promotions, and salary changes to ensure correct payroll processing.</li> <li>Prepare payroll reports, summaries, reconciliations, and supporting documentation for month-end closing.</li> <li>Ensure payroll practices comply with Saudi labor regulations, company policies, and internal controls.</li> <li>Investigate and resolve payroll discrepancies and employee payroll queries in a timely manner.</li> <li>Support Finance with payroll-related journal entries, accruals, and reconciliations.</li> <li>Maintain organized and audit-ready payroll documentation.</li> <li>Handle all employee and payroll information with strict confidentiality and professionalism.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Previous experience as a Paymaster, Payroll Officer, or similar role, preferably within hospitality.</li> <li>Good knowledge of payroll processing, attendance, leave, overtime, deductions, and employee benefits.</li> <li>Familiarity with Saudi Labor Law and payroll-related requirements.</li> <li>Experience with payroll or HR systems such as Oasys, SAP, or Oracle is an advantage.</li> <li>Strong numerical skills with excellent attention to detail and accuracy.</li> <li>Proficient in Microsoft Excel and other Microsoft Office applications.</li> <li>Ability to handle confidential employee and payroll information with discretion.</li> <li>Good communication and coordination skills.</li> <li>Ability to meet deadlines and work effectively in a fast-paced environment.</li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Previous experience as a Paymaster, Payroll Officer, or in a similar role, preferably within hospitality.</li> <li>Good knowledge of payroll processing, attendance, leave, overtime, deductions, and employee benefits.</li> <li>Familiarity with Saudi Labor Law and payroll-related requirements.</li> <li>Experience with payroll or HR systems such as Oasys, SAP, or Oracle is an advantage.</li> <li>Strong numerical skills with excellent attention to detail and accuracy.</li> <li>Proficient in Microsoft Excel and other Microsoft Office applications.</li> <li>Strong English communication skills, both written and verbal.</li> <li>Ability to handle confidential employee and payroll information with discretion.</li> <li>Good communication and coordination skills.</li> <li>Ability to meet deadlines and work effectively in a fast-paced environment.</li> </ul>
<p>At SLS The Red Sea, every detail matters and every riyal counts. As a Cost Controller , you will play a key role in monitoring costs, controlling inventory, analyzing spending, and ensuring the hotel operates efficiently without compromising the exceptional experiences we create for our guests. Working closely with Finance, Procurement, F&B, Culinary, and other operational teams, you will provide accurate cost insights, identify opportunities for improvement, and ensure strong financial controls across the hotel.</p><p>Key Responsibilities</p><ul><li>Monitor daily costs and expenses across hotel departments, with a strong focus on F&B operations.</li><li>Review and analyze food and beverage costs, consumption, wastage, and inventory movement.</li><li>Conduct and audit regular inventories, stock counts, transfers, and spoilage reports.</li><li>Compare actual costs against budgets and forecasts, investigate variances, and highlight areas requiring action.</li><li>Work closely with Procurement to review purchase prices, purchase orders, and supplier-related cost information.</li><li>Review storeroom procedures, consumption records, and internal transfers to ensure accurate cost allocation and control.</li><li>Coordinate with Culinary and F&B teams on recipe costing, portion control, and menu cost analysis.</li><li>Prepare regular cost reports, including food cost, beverage cost, inventory movement, and other operational cost indicators.</li><li>Identify opportunities to reduce wastage, improve efficiency, and strengthen cost-control practices.</li><li>Support month-end closing activities, including inventory valuation, journal entries, accruals, and reconciliations.</li><li>Maintain accurate and audit-ready cost-control records and supporting documentation.</li><li>Ensure all cost-control activities follow hotel policies, internal controls, and Finance procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, or a related field.</p><p>Previous experience in Cost Control, Finance, or a similar role, preferably within the hospitality industry.</p><p>Good understanding of cost accounting, inventory control, and F&B operations.</p><p>Experience with hospitality systems such as FMC, Adaco, FutureLog, Materials Control, Sun Systems, Opera, or Micros is an advantage.</p><p>Strong Microsoft Excel and analytical skills.</p><p>Strong English communication skills, both written and verbal.</p><p>Excellent attention to detail and accuracy.</p><p>Strong analytical and problem-solving skills with the ability to identify cost variances and trends.</p><p>Good communication and coordination skills with the ability to work across operational departments.</p><p>Ability to meet deadlines and work effectively in a fast-paced hospitality environment.</p>
<p><br></p><p>Job Description At SLS The Red Sea, excellence starts at the source. As a Butcher , you will play an important role in supporting our culinary operations by preparing premium meat products to the highest standards of quality, precision, freshness, and presentation. Working closely with the Sous Chef and wider culinary team, you will be responsible for cutting, trimming, deboning, portioning, and preparing a variety of meat products according to established specifications and operational requirements. Your craftsmanship and attention to detail will contribute to the consistency and quality of dishes across our culinary outlets. From receiving and inspecting meat deliveries to maintaining proper storage, mise en place, hygiene, and food safety standards, your contribution will support an efficient kitchen operation and exceptional dining experiences at SLS The Red Sea.</p><p>Key Responsibilities</p><ul><li>Cut, trim, debone, grind, portion, and prepare a variety of meat products according to established specifications and quality standards.</li><li>Prepare and portion meat products to ensure consistency in quality, size, weight, and presentation across kitchen operations.</li><li>Receive and inspect meat deliveries, ensuring product quality, freshness, temperature, and specification compliance.</li><li>Package, label, store, and rotate meat products correctly to maintain freshness, quality, and food safety.</li><li>Maintain daily mise en place and ensure all required products are prepared and ready for service.</li><li>Maintain clean, organized, and hygienic workstations, tools, and equipment to prevent cross-contamination.</li><li>Follow HACCP, food safety, hygiene, sanitation, and applicable health and safety requirements at all times.</li><li>Monitor product quality and report any food safety concerns, equipment issues, or product discrepancies to the appropriate supervisor.</li><li>Monitor stock levels and communicate product requirements or shortages to the culinary team in a timely manner.</li><li>Minimize food waste through efficient cutting, portioning, trimming, storage, and responsible use of ingredients.</li><li>Support other culinary areas when required, contributing to smooth and efficient kitchen operations.</li><li>Use butchery equipment safely and responsibly, following established operating procedures and training guidelines.</li><li>Participate in training and development opportunities to enhance butchery techniques, product knowledge, and culinary skills.</li><li>Work collaboratively with the Sous Chef, Chef de Cuisine, and wider culinary team to support seamless service and consistent food quality.</li><li>Maintain a professional, respectful, and positive working environment aligned with the values and standards of SLS The Red Sea.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Formal culinary training or a Certificate/Diploma from a recognized culinary institution is preferred.</li><li>Minimum of 3 years of relevant butchery experience, ideally within a hotel, luxury resort, high-end restaurant, or professional food production environment.</li><li>Strong knowledge of meat preparation, butchery techniques, kitchen operations, food safety, and hygiene standards.</li><li>Good knowledge of butchery tools, equipment, and safe handling practices.</li><li>Strong attention to detail with good organizational and time-management skills.</li><li>Ability to work efficiently under pressure and maintain consistent quality in a fast-paced kitchen environment.</li><li>Ability to follow instructions accurately and work effectively as part of a diverse culinary team.</li><li>Flexible to work varied shifts, including weekends and holidays, according to business requirements.</li><li>Passion for food quality, craftsmanship, and delivering exceptional dining experiences.</li></ul>
<p>At SLS The Red Sea, every dining experience is an opportunity to inspire, surprise, and delight. As a Commis I Floating World , you will play an important role in bringing the distinctive character of our Japanese culinary experience to life through exceptional preparation, quality, and attention to detail. Working closely with the Chef de Partie and the wider culinary team, you will support the preparation and execution of Japanese cuisine, ensuring that every ingredient is handled with care and every dish reflects the creativity, precision, and premium standards of SLS. From daily mise en place and food preparation to supporting service and maintaining the highest standards of hygiene and kitchen organization, your contribution will help deliver memorable dining experiences that reflect the unique character and culinary identity of Floating World.</p><p>Key Responsibilities</p><ul><li>Prepare and assist in the execution of high-quality Japanese dishes in accordance with established recipes, culinary standards, and instructions from senior chefs.</li><li>Complete daily mise en place and ensure the assigned workstation is fully prepared, organized, clean, and adequately stocked throughout service.</li><li>Assist with the preparation and handling of Japanese ingredients, ensuring freshness, quality, consistency, and proper portioning.</li><li>Support the Chef de Partie and Demi Chef de Partie during service to ensure timely, efficient, and consistent execution.</li><li>Follow established recipes, preparation methods, portion control guidelines, and presentation standards to maintain consistency across all dishes.</li><li>Handle, store, label, and rotate food products correctly in accordance with food safety and quality standards.</li><li>Maintain high standards of hygiene, cleanliness, and personal grooming, ensuring compliance with HACCP and applicable health and safety regulations.</li><li>Use kitchen equipment safely and responsibly, reporting any faults, damage, or maintenance requirements promptly to the appropriate senior chef.</li><li>Support initiatives to minimize food waste through proper preparation, storage, portion control, and efficient use of ingredients.</li><li>Participate in cleaning schedules and ensure workstations, equipment, utensils, and kitchen areas are maintained to the required standards.</li><li>Actively participate in training and development opportunities to enhance culinary skills, product knowledge, and understanding of Japanese cuisine.</li><li>Work collaboratively with the culinary team, demonstrating professionalism, a positive attitude, attention to detail, and a genuine willingness to learn while contributing to the exceptional dining experience at Floating World.</li></ul><p><strong>Desired Candidate Profile</strong></p>A Certificate or Diploma in Culinary Arts from a recognized culinary institution is preferred. Minimum of 1 2 years of relevant kitchen experience, ideally within a 4- or 5-star hotel or upscale dining environment. Basic knowledge of food preparation techniques, kitchen equipment, and daily culinary operations. Good understanding of food safety, hygiene practices, and HACCP standards. Ability to follow instructions, work efficiently under pressure, and maintain consistency in a fast-paced kitchen environment. Strong commitment to continuous learning, professional development, and delivering memorable dining experiences.
<p>At SLS The Red Sea, every guest journey is shaped by the moments that feel effortless, personal, and unforgettable. As a Duty Manager, you will be a visible leader and ambassador of the hotel, ensuring exceptional guest experiences, smooth Front Office operations, and seamless coordination across departments. Representing hotel leadership during your shift, you will combine a strong presence in the lobby with confident decision-making, hands-on team leadership, and genuine guest engagement. From welcoming VIPs and resolving guest concerns to overseeing Front Office operations and responding to unexpected situations, you will ensure every moment reflects the bold, vibrant, and guest-centric spirit of SLS.</p><p>Key Responsibilities</p><ul><li>Maintain a visible leadership presence in the lobby, actively engaging with guests and supporting the Front Office team throughout the shift.</li><li>Welcome and engage with VIPs, regular guests, and loyalty members, ensuring preferences are recognized and experiences are personalized.</li><li>Handle guest feedback, concerns, and complaints promptly and professionally, ensuring appropriate resolution, follow-up, and documentation.</li><li>Oversee smooth and efficient check-in and check-out experiences, room allocation, and the handling of groups and VIP arrivals.</li><li>Take full ownership of Duty Manager shifts, acting as the senior operational decision-maker during non-office hours when required.</li><li>Supervise Front Office operations, ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines.</li><li>Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently.</li><li>Monitor room status, Out of Order rooms, and operational updates to ensure accurate and seamless communication between departments.</li><li>Respond to and accurately document incidents, accidents, emergencies, and other significant operational matters in accordance with hotel procedures.</li><li>Lead daily briefings and ensure clear, effective, and action-oriented shift handovers.</li><li>Coach, guide, and develop Front Office colleagues through ongoing feedback, task delegation, training, and on-the-job support.</li><li>Monitor team performance and contribute to performance reviews and colleague development.</li><li>Ensure Front Office colleagues are confident in cashiering, reservations, upselling, check-in/out procedures, complaint handling, and emergency response.</li><li>Oversee cashiering and cash-handling activities during the shift, ensuring accuracy and compliance with hotel policies.</li><li>Authorize adjustments, paid-outs, and operational exceptions within approved limits, escalating when required.</li><li>Monitor guest accounts, open folios, Paymasters, and billing discrepancies, coordinating with Finance when necessary.</li><li>Support revenue initiatives, including room upselling and other Front Office opportunities, while encouraging team participation.</li><li>Assist with team rosters, attendance management, and labor planning in line with operational requirements and business volumes.</li><li>Maintain strong knowledge of hotel emergency procedures and lead calm, effective responses when required.</li><li>Work closely with Security & Safety to maintain a safe and secure environment for guests, colleagues, and hotel assets.</li><li>Ensure guest confidentiality, data privacy, and security standards are consistently maintained.</li><li>Promote a positive culture of ownership, collaboration, and exceptional guest service across the Front Office team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management or a related field. Minimum 2 years of experience in a supervisory Front Office role within an upscale, luxury, or lifestyle hotel. Previous experience as a Duty Manager or Night Manager is preferred. Strong knowledge of Front Office operations, guest services, reservations, cashiering, credit procedures, and room management. Proficiency in Opera PMS and Microsoft Office. Strong leadership presence with the ability to guide, motivate, and support a diverse team. Excellent guest relations, interpersonal, communication, and conflict-resolution skills. Excellent command of spoken and written English is essential. Calm and decisive under pressure, with a proactive and solution-focused approach. Strong attention to detail, organizational skills, and the ability to manage multiple operational priorities. Previous experience within a luxury or lifestyle hospitality environment is highly desirable.</p>
<p>At SLS The Red Sea, the guest experience begins before they even step through the door. As a Doorman, you will be one of the first faces our guests meet setting the tone with a warm welcome, confident presence, and genuine SLS personality. From greeting guests and assisting with arrivals and departures to coordinating transportation and supporting the flow at the hotel entrance, you will play an essential role in creating a smooth and memorable first and last impression.</p><p>Key Responsibilities</p><ul><li>Welcome and assist guests warmly and professionally upon arrival and departure.</li><li>Open and close vehicle doors while ensuring a seamless and attentive arrival experience.</li><li>Assist guests with luggage when required and coordinate closely with the Bell team.</li><li>Work closely with Valet, Bell, Concierge, and Front Office teams to ensure smooth guest arrivals and departures.</li><li>Assist guests with taxis and transportation arrangements when required.</li><li>Support the safe and efficient flow of vehicles and guests at the hotel entrance.</li><li>Provide guests with accurate general information about the hotel, its facilities, and services.</li><li>Anticipate guest needs and offer assistance proactively throughout the arrival and departure experience.</li><li>Maintain the entrance area in a clean, organized, and welcoming condition.</li><li>Maintain a polished, professional, and welcoming appearance in line with SLS grooming and service standards.</li><li>Follow hotel safety, security, and operational procedures at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a hotel, resort, or hospitality environment is preferred.</p><p>Good communication and customer service skills with a naturally welcoming attitude.</p><p>Basic English communication skills are required.</p><p>Ability to work effectively in a fast-paced environment and remain composed under pressure.</p><p>Physically fit and able to assist guests with luggage when required.</p><p>Flexible to work shifts, weekends, and holidays based on operational requirements.</p><p>Positive, professional, and team-oriented with a strong commitment to guest service.</p><p>Previous experience within a luxury or lifestyle hospitality environment is an advantage.</p>
<p>At SLS The Red Sea, every dining experience is an opportunity to inspire, surprise, and delight. As a Commis I Lobby Lounge , you will play an important role in supporting the culinary team in delivering exceptional food experiences that reflect the creativity, quality, and distinctive character of SLS. Working closely with the Chef de Partie and the wider culinary team, you will support daily food preparation and service within the Lobby Lounge, ensuring that ingredients are handled with care and dishes are prepared and presented to the highest standards. From daily mise en place and food preparation to supporting service and maintaining a clean and organized workstation, your contribution will help create memorable dining experiences while ensuring consistency, efficiency, and adherence to the highest standards of food safety and hygiene.</p><p>Key Responsibilities</p><ul><li>Prepare and assist in the execution of high-quality dishes in accordance with established recipes, culinary standards, and instructions from senior chefs.</li><li>Complete daily mise en place and ensure the assigned workstation is fully prepared, organized, clean, and adequately stocked throughout service.</li><li>Assist with the preparation, handling, and portioning of ingredients to ensure freshness, quality, and consistency.</li><li>Support the Chef de Partie and Demi Chef de Partie during service to ensure timely, efficient, and consistent execution.</li><li>Follow established recipes, preparation methods, portion control guidelines, and presentation standards to maintain consistency across all dishes.</li><li>Handle, store, label, and rotate food products correctly in accordance with food safety and quality standards.</li><li>Maintain high standards of hygiene, cleanliness, and personal grooming, ensuring compliance with HACCP and applicable health and safety regulations.</li><li>Use kitchen equipment safely and responsibly, reporting any faults, damage, or maintenance requirements promptly to the appropriate senior chef.</li><li>Support initiatives to minimize food waste through proper preparation, storage, portion control, and efficient use of ingredients.</li><li>Participate in cleaning schedules and ensure workstations, equipment, utensils, and kitchen areas are maintained to the required standards.</li><li>Actively participate in training and development opportunities to enhance culinary skills, product knowledge, and kitchen practices.</li><li>Work collaboratively with the culinary team, demonstrating professionalism, a positive attitude, attention to detail, and a genuine willingness to learn while contributing to an exceptional Lobby Lounge dining experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A Certificate or Diploma in Culinary Arts from a recognized culinary institution is preferred. Minimum of 1 2 years of relevant kitchen experience, ideally within a 4- or 5-star hotel or upscale dining environment. Basic knowledge of food preparation techniques, kitchen equipment, and daily culinary operations. Good understanding of food safety, hygiene practices, and HACCP standards. Ability to follow instructions, work efficiently under pressure, and maintain consistency in a fast-paced kitchen environment. Strong commitment to continuous learning, professional development, and delivering memorable dining experiences</p>
<p><br></p><p>Job Description At SLS The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination. With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of SLS The Red Sea .</p><p>Key Responsibilities</p><ul><li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li><li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li><li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li><li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li><li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li><li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li><li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li><li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li><li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li><li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li><li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li><li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li><li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li><li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li><li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li><li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li><li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li><li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery.</li><li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li><li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li><li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1 2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li><li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li><li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li><li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li><li>Proficiency in Microsoft Office applications and confidence using digital tools.</li><li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li><li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li><li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li><li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li><li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul>