FAENA jobs

<p><strong>JOB OVERVIEW </strong></p><p>The Guest Experience Agent - Telephone manages all incoming and outgoing telephone calls, directing them efficiently to the correct departments or guests. The role ensures clear, professional communication, assists guests with inquiries, and supports internal communication to maintain smooth hotel operations. </p><p> </p><p><strong>DUTIES AND RESPONSIBILITIES </strong></p><ul><li><p>Answer and handle all incoming and outgoing telephone calls promptly and professionally </p></li></ul><ul><li><p>Transfer calls to the appropriate departments, guests, or staff efficiently </p></li></ul><ul><li><p>Provide accurate information and assistance to guests and callers </p></li></ul><ul><li><p>Operate and monitor the hotel s PBX/switchboard system at all times </p></li></ul><ul><li><p>Handle wake-up calls, message taking, and call forwarding requests </p></li></ul><ul><li><p>Maintain clear and courteous communication standards in all interactions </p></li></ul><ul><li><p>Record and relay messages accurately to guests and departments </p></li></ul><ul><li><p>Assist with emergency communication procedures when required </p></li></ul><ul><li><p>Update and maintain call logs and communication records </p></li></ul><ul><li><p>Support internal communication between hotel departments </p></li></ul><ul><li><p>Ensure guest privacy and confidentiality of all information </p></li></ul><ul><li><p>Report any system faults or communication issues to the IT department </p></li></ul><ul><li><p>Assist guests with basic inquiries about hotel services and facilities </p></li></ul><ul><li><p>Follow hotel communication protocols and standard operating procedures </p></li></ul><ul><li><p>Ensure smooth and uninterrupted telephone service operations </p></li></ul><ul><li><p>Maintain professionalism and calmness during high-volume or emergency situations </p></li></ul><br><h4>Qualifications</h4><p><strong>QUALIFICATIONS DESIRED </strong></p><ul><li><p>High school diploma or equivalent; diploma in hospitality or communications is an advantage </p></li></ul><ul><li><p>1 3 years of experience in a PBX, call center, front office, or customer service role (preferably in hospitality) </p></li></ul><ul><li><p>Basic understanding of telephone switchboard/PBX systems and call handling procedures </p></li></ul><ul><li><p>Familiarity with hotel operations and guest service standards is an advantage </p></li></ul><ul><li><p>Basic computer literacy and ability to use communication systems and software </p></li></ul><ul><li><p>Proficiency in Microsoft Office applications is an advantage </p></li></ul><p> </p><br><h4>Additional Information</h4><p><strong>SKILLS </strong></p><ul><li><p>Excellent verbal communication and telephone etiquette </p></li></ul><ul><li><p>Strong customer service and guest interaction skills </p></li></ul><ul><li><p>Ability to handle multiple calls and tasks efficiently </p></li></ul><ul><li><p>Good listening skills and attention to detail </p></li></ul><ul><li><p>Calm and professional behavior under pressure </p></li></ul><ul><li><p>Strong organizational and time management skills </p></li></ul><ul><li><p>Ability to respond quickly and accurately to requests </p></li></ul><ul><li><p>Basic problem-solving and information handling skills </p></li></ul><ul><li><p>Teamwork and coordination with different departments </p></li></ul><ul><li><p>Ability to maintain confidentiality and professionalism </p></li></ul><ul><li><p>Clear and polite communication in English (additional languages are an advantage) </p></li></ul><ul><li><p>Reliability, punctuality, and strong work discipline </p></li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><p><strong>QUALIFICATIONS DESIRED </strong></p><ul><li><p>High school diploma or equivalent; diploma in hospitality or communications is an advantage </p></li></ul><ul><li><p>1 3 years of experience in a PBX, call center, front office, or customer service role (preferably in hospitality) </p></li></ul><ul><li><p>Basic understanding of telephone switchboard/PBX systems and call handling procedures </p></li></ul><ul><li><p>Familiarity with hotel operations and guest service standards is an advantage </p></li></ul><ul><li><p>Basic computer literacy and ability to use communication systems and software </p></li></ul><ul><li><p>Proficiency in Microsoft Office applications is an advantage </p></li></ul><p> </p><br><h4>Additional Information</h4><p><strong>SKILLS </strong></p><ul><li><p>Excellent verbal communication and telephone etiquette </p></li></ul><ul><li><p>Strong customer service and guest interaction skills </p></li></ul><ul><li><p>Ability to handle multiple calls and tasks efficiently </p></li></ul><ul><li><p>Good listening skills and attention to detail </p></li></ul><ul><li><p>Calm and professional behavior under pressure </p></li></ul><ul><li><p>Strong organizational and time management skills </p></li></ul><ul><li><p>Ability to respond quickly and accurately to requests </p></li></ul><ul><li><p>Basic problem-solving and information handling skills </p></li></ul><ul><li><p>Teamwork and coordination with different departments </p></li></ul><ul><li><p>Ability to maintain confidentiality and professionalism </p></li></ul><ul><li><p>Clear and polite communication in English (additional languages are an advantage) </p></li></ul><ul><li><p>Reliability, punctuality, and strong work discipline </p></li></ul>

<p><strong>JOB OVERVIEW </strong></p><p>Housekeeping Public Area Supervisor, include and guiding the housekeeping line staff to ensure that guest rooms, public spaces, and back of house areas are cleaned and maintained according to luxury service standard of Faena Red Sea. To lead a team of public area attendants to ensure that lobbies, restaurants, restrooms, and all the common spaces are spotless, well maintained and aligned with the elevated design and the luxury standard of Faena Red Sea. This role managing staffing, inspections, and training of line employees. The ideal candidate leads by example, ensures compliance with brand and regulatory standards, and contributes to the delivery of an exceptional guest experience. </p><p> </p><p><strong>DUTIES AND RESPONSIBILITIES </strong></p><ul><li><p>Supervise all housekeeping activities related to public spaces, ensuring cleanliness, organization, and presentation of all guest and staff-accessible areas, including lobbies, elevators, corridors, restrooms, entrances, driveways, outlets, spa areas, back-of-house corridors, and service elevators. </p></li></ul><ul><li><p>Develop and manage daily task checklists and cleaning schedules for Public Area Attendants, ensuring full coverage and timely completion of assignments. </p></li></ul><ul><li><p>Ensure readiness of all high-traffic areas during key guest arrival, dining, and event periods, maintaining a sharp focus on first impressions and high visibility areas. </p></li></ul><ul><li><p>Provide on-the-spot coaching, reinforce brand standards, and guide team members through daily operational requirements. </p></li></ul><ul><li><p>Ensure proper usage, care, and storage of equipment, chemicals, and housekeeping tools, with particular emphasis on safety and efficiency. </p></li></ul><ul><li><p>Coordinate and supervise service assessments for outsourced maintenance contracts related to public spaces, including pest control, marble and wood polishing, carpet/upholstery shampooing, façade cleaning, and indoor plant care. </p></li></ul><ul><li><p>Maintain updated inventories of all public area-related cleaning equipment, machinery, and consumables; flag irregularities and ensure timely replenishment. </p></li></ul><ul><li><p>Assigning cleaning tasks and areas to housekeeping line staff and monitoring their performance. </p></li></ul><ul><li><p>Inspecting rooms, hallways, lobbies and public areas for cleanliness and order. </p></li></ul><ul><li><p>Conducting training sessions and cleaning methods, equipment uses, and safety procedure. </p></li></ul><ul><li><p>Managing the stocking and ordering of cleaning supplies to ensure availability and budget compliance. </p></li></ul><ul><li><p>Resoling any guest issues or complaints related to cleanliness in a timely and efficient manner. </p></li></ul><ul><li><p>Preparing reports on departmental activities, staff performance, and resource utilization. </p></li></ul><ul><li><p>Supervise and inspect housekeeping line staff, ensuring completion of daily assignments. </p></li></ul><ul><li><p>Conduct quality inspections to uphold Faena s cleanliness, presentation, and Forbes 5-star service standards. </p></li></ul><ul><li><p>Help develop training programs and facilitate onboarding of new team members. </p></li></ul><ul><li><p>Monitor inventory of linens, amenities, and supplies, ensuring par levels and timely restocking. </p></li></ul><ul><li><p>Liaise with Front Office, Engineering, and other departments to ensure seamless service delivery and guest satisfaction. </p></li></ul><ul><li><p>Support department compliance with health and safety regulations. </p></li></ul><ul><li><p>Manage with lost &amp; found, deep-cleaning projects, and VIP arrival preparations. </p></li></ul><ul><li><p>Respond to guest service requests and manage in-room service recovery with discretion and professionalism. </p></li></ul><br><h4>Qualifications</h4><p><strong>QUALIFICATIONS DESIRED </strong></p><ul><li><p>Diploma or Certificate in Hospitality Management or related field </p></li></ul><ul><li><p>Minimum 2 years of experience in housekeeping operations in a luxury hotel, with at least 1 year in a supervisory or Coordinator roll. </p></li></ul><ul><li><p>Experience with Forbes or 5-Diamond service standards preferred. </p></li></ul><ul><li><p>Familiarity with PMS (Opera) and housekeeping management systems. </p></li></ul><ul><li><p>Good understanding of hygiene, sanitation, and safety standards </p></li></ul><ul><li><p>Familiarity with housekeeping operations, schedules, and shift planning </p></li></ul><ul><li><p>Basic knowledge of inventory control for cleaning supplies and equipment </p></li></ul><ul><li><p>Experience in handling guest requests and maintaining service standards in public spaces </p></li></ul><ul><li><p>Good communication skills in English (additional languages are an advantage) </p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Certificate in Hospitality Management or related field </p></li></ul><ul><li><p>Minimum 2 years of experience in housekeeping operations in a luxury hotel, with at least 1 year in a supervisory or Coordinator roll. </p></li></ul><ul><li><p>Experience with Forbes or 5-Diamond service standards preferred. </p></li></ul><ul><li><p>Familiarity with PMS (Opera) and housekeeping management systems. </p></li></ul><ul><li><p>Good understanding of hygiene, sanitation, and safety standards </p></li></ul><ul><li><p>Familiarity with housekeeping operations, schedules, and shift planning </p></li></ul><ul><li><p>Basic knowledge of inventory control for cleaning supplies and equipment </p></li></ul><ul><li><p>Experience in handling guest requests and maintaining service standards in public spaces </p></li></ul><ul><li><p>Good communication skills in English (additional languages are an advantage) </p></li></ul>

<p><strong>JOB OVERVIEW </strong></p><p>The Airport Greeter is responsible for welcoming guests upon arrival and departure at the airport, ensuring a seamless, warm, and luxurious first and last impression of FAENA, The Red Sea. The role includes assisting with meet-and-greet services, coordinating transportation, supporting luggage handling, and facilitating smooth transfers between the airport and the resort while delivering attentive, professional, and personalized guest service in line with ultra-luxury hospitality standards. </p><p></p><p><strong>DUTIES AND RESPONSIBILITIES </strong></p><ul><li><p>Welcome guests at the airport with a warm, professional, and personalized greeting. </p></li><li><p>Assist guests during arrival and departure procedures to ensure a smooth airport experience. </p></li><li><p>Identify and escort VIP guests, ensuring priority handling and special attention. </p></li><li><p>Coordinate guest transfers between the airport and the resort, including transportation arrangements. </p></li><li><p>Assist with luggage handling and ensure safe transfer of guest belongings to vehicles or resort representatives. </p></li><li><p>Liaise with airport authorities, immigration staff, and transportation providers when necessary to facilitate guest movement. </p></li><li><p>Monitor flight arrivals and departures to ensure timely coordination of guest services. </p></li><li><p>Communicate guest arrivals, delays, or special requirements to the resort team. </p></li><li><p>Provide guests with accurate information about resort transfers, timing, and services. </p></li><li><p>Handle guest inquiries, concerns, or last-minute changes with professionalism and efficiency. </p></li><li><p>Ensure all meet-and-greet signage, materials, and welcome setups are properly prepared. </p></li><li><p>Maintain a polished and professional appearance in line with luxury hospitality standards. </p></li><li><p>Support VIP protocols and ensure discreet, personalized service for high-profile guests. </p></li><li><p>Coordinate closely with Concierge, Transportation, and Front Office teams. </p></li><li><p>Ensure guest privacy, confidentiality, and security at all times. </p></li><li><p>Maintain a calm and organized presence in busy airport environments. </p></li><li><p>Report any operational issues, delays, or incidents promptly to management. </p></li><li><p>Deliver a seamless transition from airport arrival to resort experience reflecting FAENA The Red Sea s luxury standards. </p></li></ul><p><strong>SKILLS </strong></p><ul><li><p>Excellent communication and interpersonal skills. </p></li><li><p>Strong customer service and guest engagement abilities. </p></li><li><p>Professional appearance with impeccable grooming standards. </p></li><li><p>Ability to remain calm, organized, and efficient in busy airport environments. </p></li><li><p>Strong coordination and time-management skills. </p></li><li><p>Attention to detail and ability to handle multiple flight schedules and guest movements. </p></li><li><p>Problem-solving skills and ability to manage last-minute changes effectively. </p></li><li><p>Ability to work under pressure while maintaining a luxury service mindset. </p></li><li><p>Strong teamwork and collaboration with resort and airport teams. </p></li><li><p>High level of discretion and respect for guest privacy and confidentiality. </p></li><li><p>Positive, proactive, and service-oriented attitude. </p></li><li><p>Flexibility to work shifts, early mornings, evenings, weekends, and holidays. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent required; hospitality or tourism training preferred. </p></li><li><p>1 3 years of experience in guest services, airport operations, concierge, or luxury hospitality. </p></li><li><p>Previous experience in a luxury hotel or resort environment is an advantage. </p></li><li><p>Familiarity with airport procedures, arrival/departure processes, and VIP handling preferred. </p></li><li><p>Proficiency in English; additional languages are an advantage. </p></li><li><p>Basic knowledge of local transportation and travel coordination. </p></li></ul>

<p><br></p> <p> <strong>The Commercial Coordinator</strong> at <strong>Faena The Red Sea</strong> plays an essential role in supporting the Commercial team through seamless administration, client coordination, and sales organization during the pre-opening and launch phase. This position ensures the Sales team operates efficiently by managing enquiries, preparing proposals, coordinating client communications, and maintaining accurate systems and reporting.<br> As an ambassador of the Faena brand, the Commercial Coordinator brings professionalism, warmth, and attention to detail to every interaction, helping transform interest into confirmed business while ensuring a refined and elevated client experience.<br> This role works closely with Sales, Events, Revenue, Marketing, Reservations, and Operations to support revenue generation across transient, leisure, corporate, and group segments.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> </p> <ul> <li> Provide day-to-day administrative support to the Sales team, ensuring smooth and efficient operations.</li> <li>Prepare sales proposals, contracts, presentations, and client correspondence in line with brand standards.</li> <li>Respond promptly and professionally to incoming sales enquiries and route opportunities to the appropriate team members.</li> <li>Coordinate appointments, client meetings, site inspections, familiarization trips, and sales travel schedules.</li> <li>Maintain accurate account profiles, activity logs, leads, and pipeline updates in Delphi / Salesforce CRM systems.</li> <li>Track production reports, account performance, and sales activity summaries for leadership review.</li> <li>Assist in preparing monthly reports, budgets, forecasts, and market intelligence updates.</li> <li>Support contract administration including rate loading requests, agreement follow-up, and documentation filing.</li> <li>Liaise with Reservations and Operations teams to ensure accurate handover of bookings, VIP arrivals, and client requirements.</li> <li>Assist with trade shows, road shows, networking events, and promotional activations.</li> <li>Coordinate the distribution of collateral, fact sheets, presentations, and promotional materials to clients and partners.</li> <li>Ensure all files, databases, and department records remain organized and up to date.</li> <li>Support pre-opening commercial initiatives including database building, lead generation tracking, and launch readiness tasks.</li> <li>Maintain confidentiality, professionalism, and exceptional service standards in all communications.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> Minimum 1 3 years of experience in hotel sales coordination, reservations, administration, or commercial support.<br> Previous experience within luxury hospitality or lifestyle brands preferred.<br> Strong organizational skills with the ability to manage multiple priorities simultaneously.<br> Excellent written and verbal communication skills with polished client-facing etiquette.<br> Detail-oriented with strong follow-up and problem-solving abilities.<br> Positive, proactive, and service-driven attitude.<br> Ability to work in a fast-paced pre-opening environment with agility and professionalism.<br> Proficient in Microsoft Office Suite, especially Excel and PowerPoint.<br> Experience with Opera, Delphi, Salesforce, Lanyon / Cvent, or similar hotel systems preferred.<br> Fluent English and Arabic is mandatory.</p>

<p><strong>The Sales Manager</strong> at <strong>Faena The Red Sea</strong> plays a key role in driving revenue growth and <br> establishing the property s presence within the global luxury travel market during the preopening and launch phase. This position is responsible for proactively generating transient,<br> corporate, and group business within assigned territories and market segments, while <br> building strategic relationships that position Faena The Red Sea as one of the region s most <br> sought-after ultra-luxury destinations.<br> As a brand ambassador, the Sales Manager represents Faena s distinctive blend of culture, <br> lifestyle, wellness, and hospitality, ensuring the hotel is strongly positioned among luxury <br> travel advisors, entertainment networks, corporate accounts, and high-value clientele.<br> This role works closely with Revenue Management, Reservations, and Operations to convert <br> opportunities, maximize market share, and deliver a seamless guest journey from enquiry to <br> arrival.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> </p> <ul> <li>Develop and execute targeted sales action plans for assigned territories, market segments, and accounts. </li> <li>Proactively solicit and generate new business opportunities across transient, leisure, corporate, entertainment, and group segments. </li> <li>Build and maintain strong relationships with luxury travel advisors, preferred agencies, corporate travel buyers, family offices, concierge networks, and lifestyle partners.</li> <li>Represent Faena The Red Sea at international trade shows, roadshows, sales missions, networking events, and client activations. </li> <li>Conduct regular sales calls, presentations, and site inspections to secure new business and strengthen partnerships. </li> <li>Achieve or exceed individual monthly, quarterly, and annual revenue goals. </li> <li>Work closely with Revenue Management to understand market demand, pricing strategy, and pace reports to identify opportunities. </li> <li>Collaborate with Marketing on campaigns, promotions, and lead generation initiatives that drive awareness and conversion. </li> <li>Maintain accurate account plans, activity reports, pipelines, and opportunities in Delphi / Salesforce CRM systems. </li> <li>Negotiate corporate and consortia agreements in line with hotel commercial strategy. </li> <li>Monitor competitor activity, market trends, and changing travel patterns within assigned territories. </li> <li>Coordinate with Reservations and Operations teams to ensure smooth execution of client bookings, VIP arrivals, and group requirements. </li> <li>Support pre-opening commercial initiatives including database development, account mapping, collateral distribution, and launch campaigns. </li> <li>Foster strong working relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account production.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> Minimum 3 5 years of luxury hotel or resort sales experience in a Sales Manager or <br> Senior Sales Executive role. <br> Previous experience within ultra-luxury hospitality, lifestyle brands, or destination <br> resorts preferred. <br> Strong network within luxury travel trade, leisure agencies, GCC corporate market, or <br> international source markets. <br> Pre-opening experience is highly desirable. <br> Strong understanding of sales strategy, account management, contracting, and <br> revenue fundamentals. <br> Excellent communication, presentation, and relationship-building skills. <br> Highly motivated, entrepreneurial, and results-driven mindset. <br> Bachelor s degree in hospitality, Business, Marketing, or related field preferred. <br> Proficient in hotel systems including Opera, Delphi, Salesforce, Lanyon / Cvent, and <br> Microsoft Office Suite. <br> Fluent English and Arabic required.</p>

<h4>KEY RESPONSIBILITIES</h4><ul><li>Develop and execute targeted sales action plans for assigned territories, market segments, and accounts. </li><li>Proactively solicit and generate new business opportunities across transient, leisure, corporate, entertainment, and group segments. </li><li>Build and maintain strong relationships with luxury travel advisors, preferred agencies, corporate travel buyers, family offices, concierge networks, and lifestyle partners.</li><li>Represent Faena The Red Sea at international trade shows, roadshows, sales missions, networking events, and client activations. </li><li>Conduct regular sales calls, presentations, and site inspections to secure new business and strengthen partnerships. </li><li>Achieve or exceed individual monthly, quarterly, and annual revenue goals. </li><li>Work closely with Revenue Management to understand market demand, pricing strategy, and pace reports to identify opportunities. </li><li>Collaborate with Marketing on campaigns, promotions, and lead generation initiatives that drive awareness and conversion. </li><li>Maintain accurate account plans, activity reports, pipelines, and opportunities in Delphi / Salesforce CRM systems. </li><li>Negotiate corporate and consortia agreements in line with hotel commercial strategy. </li><li>Monitor competitor activity, market trends, and changing travel patterns within assigned territories. </li><li>Coordinate with Reservations and Operations teams to ensure smooth execution of client bookings, VIP arrivals, and group requirements. </li><li>Support pre-opening commercial initiatives including database development, account mapping, collateral distribution, and launch campaigns. </li><li>Foster strong working relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account production.</li></ul><p><strong>Desired Candidate Profile</strong></p><p> Minimum 3 5 years of luxury hotel or resort sales experience in a Sales Manager or <br> Senior Sales Executive role. <br> Previous experience within ultra-luxury hospitality, lifestyle brands, or destination <br> resorts preferred. <br> Strong network within luxury travel trade, leisure agencies, GCC corporate market, or <br> international source markets. <br> Pre-opening experience is highly desirable. <br> Strong understanding of sales strategy, account management, contracting, and <br> revenue fundamentals. <br> Excellent communication, presentation, and relationship-building skills. <br> Highly motivated, entrepreneurial, and results-driven mindset. <br> Bachelor s degree in hospitality, Business, Marketing, or related field preferred. <br> Proficient in hotel systems including Opera, Delphi, Salesforce, Lanyon / Cvent, and <br> Microsoft Office Suite. <br> Fluent English and Arabic required.</p>

<h3>About FAENA</h3><p>The FAENA Movement is dedicated to art, culture, and community, drawing inspiration from South American traditions and imaginative design. The organization focuses on authentic hospitality and transformative experiences, creating spaces through collaborative efforts and a clear sense of purpose. FAENA is expanding into Saudi Arabia with <strong>FAENA The Red Sea</strong>, aiming to establish a new standard in hospitality.</p><h3>Role Overview</h3><p>As a <strong>Curator</strong> at FAENA The Red Sea, you will serve as a dedicated host for guests, managing all aspects of their stay. This role requires precision, intuition, and discretion to deliver highly personalized experiences from pre-arrival to departure. The Curator acts as the primary link between guests and the resort, ensuring seamless service and memorable interactions.</p><h3>Key Responsibilities</h3><ul><li>Provide bespoke service throughout the guest journey, from pre-arrival to post-departure.</li><li>Conduct personalized suite orientations, including luggage handling, unpacking, and in-room arrangements.</li><li>Anticipate guest needs through observation and preference tracking to ensure tailored experiences.</li><li>Manage all guest requests, including dining, reservations, amenities, laundry, and special occasions.</li><li>Maintain immaculate presentation of suites, wardrobes, and in-room details according to FAENA standards.</li><li>Coordinate with Front Office, Housekeeping, In-Room Dining (IRD), and Concierge for seamless service delivery.</li><li>Arrange and oversee personalized food and beverage experiences and in-room dining for VIP and special attention guests.</li><li>Address guest concerns professionally and discreetly, ensuring swift resolution and satisfaction.</li><li>Maintain accurate guest profiles, preferences, and service history for future stays.</li><li>Support arrival and departure experiences, including in-room check-in and express check-out.</li><li>Monitor room conditions and proactively report maintenance or quality issues.</li><li>Promote resort services and experiences, identifying opportunities to enhance guest stays.</li><li>Assist with guest logistics, including airport transfers, activities, and special arrangements.</li><li>Uphold the highest standards of grooming, presentation, and confidentiality at all times.</li></ul><h3>Required Experience</h3><p>Candidates should possess 2-5 years of relevant experience in a similar role within the hospitality sector.</p><h3>Work Type and Location</h3><p>This is a full-time position based in Saudi Arabia.</p><h3>Application Information</h3><p>The salary for this position will be disclosed during the recruitment process.</p>

<p><strong>JOB OVERVIEW </strong></p><p>The Recruitment Manager is responsible for leading the full talent acquisition strategy for the property, ensuring the attraction, selection, and onboarding of exceptional talent aligned with the brand s culture and service philosophy. Reporting to the Director of People &amp; Culture, this role partners closely with department leaders to build high-performing teams while ensuring a seamless and engaging candidate experience. </p><p>This position combines strategic workforce planning with hands-on recruitment delivery, ensuring talent pipelines are strong, hiring processes are efficient, and the employer brand is consistently represented in the market. </p><p><strong><br></strong></p><p><strong>DUTIES AND RESPONSIBILITIES </strong></p><ul><li><p>Develop and implement the annual recruitment strategy in alignment with business needs and pre-opening or operational workforce plans as well as Saudization targets. </p></li></ul><ul><li><p>Partner with department heads to understand manpower requirements, budget considerations, and succession planning needs. </p></li></ul><ul><li><p>Manage the full recruitment lifecycle including job postings, sourcing, screening, interviewing, assessments, offers, and onboarding coordination. </p></li></ul><ul><li><p>Ensure job descriptions are accurate, market-aligned, and reflective of brand positioning. </p></li></ul><ul><li><p>Build proactive talent pipelines for critical and hard-to-fill roles. </p></li></ul><ul><li><p>Drive innovative sourcing strategies including social media, recruitment events, career fairs, and industry networking. </p></li></ul><ul><li><p>Strengthen the employer brand by ensuring a consistent, elevated candidate experience at every touchpoint. </p></li></ul><ul><li><p>Oversee and monitor recruitment KPIs including time-to-fill, cost-per-hire, and quality of hire metrics. </p></li></ul><ul><li><p>Ensure fair, unbiased, and compliant hiring practices in line with local labor laws and company policies. </p></li></ul><ul><li><p>Coordinate closely with the Government Relations Manager to ensure smooth transition from offer stage to visa processing and onboarding where applicable. </p></li></ul><ul><li><p>Support workforce nationalization initiatives and diversity goals in line with local regulations and company strategy. </p></li></ul><ul><li><p>Build and maintain strong relationships with local universities, hospitality institutes, and training programs to attract emerging Saudi talent. </p></li></ul><ul><li><p>Manage relationships with recruitment agencies and external partners, negotiating terms and monitoring performance. </p></li></ul><ul><li><p>Oversee onboarding schedules in collaboration with People Operations and Training teams to ensure seamless integration of new hires. </p></li></ul><ul><li><p>Maintain accurate recruitment records, reporting dashboards, and manpower tracking systems. </p></li></ul><p><strong><br></strong></p><p><strong>SKILLS</strong></p><ul><li>Strong leadership and people management skills with the ability to lead and develop recruitment teams.</li><li>Excellent knowledge of end-to-end talent acquisition and recruitment best practices.</li><li>Strong understanding of hospitality recruitment, particularly in luxury and pre-opening environments.</li><li>Proven ability to develop and execute strategic recruitment and workforce planning initiatives.</li><li>Strong stakeholder management and communication skills, with the ability to partner effectively with senior leaders and department heads.</li><li>Excellent interviewing, candidate assessment, and selection skills.</li><li>Strong sourcing and talent pipeline development capabilities, including passive candidate sourcing.</li><li>Knowledge of Saudization / nationalization requirements and local employment regulations.</li><li>Strong understanding of recruitment metrics, reporting, and data-driven decision-making.</li><li>Experience managing recruitment agencies, vendors, and external talent partners.</li><li>Strong employer branding and candidate experience management skills.</li><li>Excellent organizational and time-management skills, with the ability to manage multiple vacancies and priorities simultaneously.</li><li>Strong negotiation and influencing skills, particularly in offer management and stakeholder alignment.</li><li>High level of confidentiality, professionalism, integrity, and attention to detail.</li><li>Proficiency in Applicant Tracking Systems (ATS) and recruitment platforms such as SmartRecruiters.</li><li>Strong Microsoft Office skills, particularly Excel and PowerPoint.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor s degree in Human Resources, Business Administration, or related field. </p></li></ul><ul><li><p>Minimum 4 6 years of recruitment experience, preferably within hospitality in the Kingdom of Saudi Arabia. </p></li></ul><ul><li><p>Strong knowledge of Saudi labor law, Saudization regulations, and workforce compliance requirements. </p></li></ul><ul><li><p>Proven experience achieving and managing nationalization targets. </p></li></ul><ul><li><p>Established network within the Saudi talent market and educational institutions is highly preferred. </p></li></ul><ul><li><p>Strong stakeholder management and influencing skills. </p></li></ul><ul><li><p>Excellent interviewing, assessment, and negotiation abilities. </p></li></ul><ul><li><p>Fluent in English; Arabic language skills are strongly preferred.</p></li></ul>

<h3>About FAENA</h3><p>The FAENA Movement is centered on art, culture, and community, drawing from the traditions of the South and enhanced by imaginative design. The culture emphasizes authentic hospitality and transformative experiences. FAENA creates spaces through bold ideas, collaboration, and a sense of purpose. As FAENA expands into the Kingdom of Saudi Arabia, FAENA The Red Sea will represent a new chapter, aiming for a visionary spirit and exceptional execution. The company is building a world focused on beauty, wonder, and connection.</p><h3>Role Overview</h3><p>The Recruitment Manager is responsible for leading the full talent acquisition strategy for the property. This role ensures the attraction, selection, and onboarding of talent aligned with the brand’s culture and service philosophy. Reporting to the Director of People &amp; Culture, the Recruitment Manager collaborates with department leaders to build high-performing teams and ensure a seamless candidate experience. This full-time position combines strategic workforce planning with hands-on recruitment delivery, focusing on maintaining strong talent pipelines, efficient hiring processes, and consistent representation of the employer brand.</p><h3>Key Responsibilities</h3><ul><li>Develop and implement the annual recruitment strategy in alignment with business needs, pre-opening or operational workforce plans, and Saudization targets.</li><li>Partner with department heads to understand manpower requirements, budget considerations, and succession planning needs.</li><li>Manage the full recruitment lifecycle, including job postings, sourcing, screening, interviewing, assessments, offers, and onboarding coordination.</li><li>Ensure job descriptions are accurate, market-aligned, and reflective of brand positioning.</li><li>Build proactive talent pipelines for critical and hard-to-fill roles.</li><li>Drive innovative sourcing strategies, including social media, recruitment events, career fairs, and industry networking.</li><li>Strengthen the employer brand by ensuring a consistent candidate experience at every touchpoint.</li><li>Oversee and monitor recruitment KPIs, including time-to-fill, cost-per-hire, and quality of hire metrics.</li><li>Ensure fair, unbiased, and compliant hiring practices in line with local labor laws and company policies.</li><li>Coordinate with the Government Relations Manager to ensure a smooth transition from offer stage to visa processing and onboarding where applicable.</li><li>Support workforce nationalization initiatives and diversity goals in line with local regulations and company strategy.</li><li>Build and maintain relationships with local universities, hospitality institutes, and training programs to attract Saudi talent.</li><li>Manage relationships with recruitment agencies and external partners, negotiating terms and monitoring performance.</li><li>Oversee onboarding schedules in collaboration with People Operations and Training teams to ensure seamless integration of new hires.</li><li>Maintain accurate recruitment records, reporting dashboards, and manpower tracking systems.</li></ul><h3>Qualifications and Experience</h3><ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li><li>Minimum of 4–6 years of recruitment experience, preferably within the hospitality sector in the Kingdom of Saudi Arabia.</li><li>Strong knowledge of Saudi labor law, Saudization regulations, and workforce compliance requirements.</li><li>Proven experience in achieving and managing nationalization targets.</li><li>Established network within the Saudi talent market and educational institutions is highly preferred.</li><li>Strong stakeholder management and influencing skills.</li><li>Excellent interviewing, assessment, and negotiation abilities.</li></ul><h3>Required Skills</h3><ul><li>Strong leadership and people management skills, with the ability to lead and develop recruitment teams.</li><li>Excellent knowledge of end-to-end talent acquisition and recruitment best practices.</li><li>Strong understanding of hospitality recruitment, particularly in luxury and pre-opening environments.</li><li>Proven ability to develop and execute strategic recruitment and workforce planning initiatives.</li><li>Strong stakeholder management and communication skills, with the ability to partner effectively with senior leaders and department heads.</li><li>Excellent interviewing, candidate assessment, and selection skills.</li><li>Strong sourcing and talent pipeline development capabilities, including passive candidate sourcing.</li><li>Knowledge of Saudization / nationalization requirements and local employment regulations.</li><li>Strong understanding of recruitment metrics, reporting, and data-driven decision-making.</li><li>Experience managing recruitment agencies, vendors, and external talent partners.</li><li>Strong employer branding and candidate experience management skills.</li><li>Excellent organizational and time-management skills, with the ability to manage multiple vacancies and priorities simultaneously.</li><li>Strong negotiation and influencing skills, particularly in offer management and stakeholder alignment.</li><li>High level of confidentiality, professionalism, integrity, and attention to detail.</li><li>Proficiency in Applicant Tracking Systems (ATS) and recruitment platforms such as SmartRecruiters.</li><li>Strong Microsoft Office skills, particularly Excel and PowerPoint.</li></ul><h3>Application Information</h3><p>This is a full-time position for a Recruitment Manager with 2-5 years of experience. Salary information is not disclosed.</p>

<p>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life through bold ideas, meaningful collaboration, and a deep sense of purpose. As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter visionary in spirit, exceptional in execution. We re building more than a hotel; we re shaping a world of beauty, wonder, and connection. If you re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p> <p>JOB OVERVIEW The Account Director GCC at Faena The Red Sea is responsible for developing and managing high-value business across the Gulf Cooperation Council (GCC), with a primary focus on luxury leisure, groups, and corporate segments. The role will build strong relationships with luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, and other key commercial partners across priority GCC markets. This role plays a critical part in positioning Faena The Red Sea as the preferred ultra-luxury Red Sea destination for affluent GCC travelers, family and multigenerational stays, private celebrations, leisure groups, corporate retreats, executive travel, and high-value meetings and events. The position requires deep knowledge of GCC source markets, strong commercial relationships, and an ability to translate the distinctive Faena experience into compelling business opportunities. As a senior commercial ambassador, the Account Director will drive revenue opportunities across suites, villas, dining, wellness, experiences, meetings, events, and exclusive buyouts while ensuring every engagement reflects the prestige and artistry of the Faena brand. The role works closely with Sales, Events, Marketing, Revenue Management, Reservations, Operations, and other stakeholders to convert demand, maximize account production, and deliver highly personalized guest and partner experiences.</p> <p>DUTIES AND RESPONSIBILITIES Develop and execute a strategic sales plan for priority GCC markets, driving production across luxury leisure, groups, and corporate segments. Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, corporate travel buyers, family offices, event planners, and other key intermediaries across the GCC. Identify and secure opportunities for high-end FIT and family leisure travel, private celebrations, leisure groups, corporate retreats, executive stays, meetings, incentives, and exclusive buyouts. Position Faena The Red Sea as a preferred ultra-luxury destination for GCC travelers and organizations seeking privacy, distinctive experiences, and exceptional service. Manage a portfolio of high-value GCC accounts with clear revenue targets, account strategies, annual production goals, and measurable conversion objectives. Develop new accounts and grow existing partnerships through regular sales calls, presentations, market visits, client entertainment, site inspections, and curated familiarization trips. Lead negotiations for preferred agreements, corporate rates, group opportunities, and strategic partnerships in line with the hotel s commercial and revenue objectives. Work closely with Events and Operations teams to convert and execute group, meeting, retreat, and celebration business while ensuring a seamless client and guest experience. Partner with Marketing to identify GCC-specific campaigns, partnerships, trade activations, and market opportunities that strengthen awareness and generate qualified demand. Collaborate with Revenue Management to optimize pricing, availability, need periods, and commercial offers across leisure, corporate, and group opportunities. Maintain accurate account plans, sales activities, pipelines, call reports, and opportunity tracking within CRM systems, ensuring timely follow-up and forecasting. Monitor GCC travel trends, school and public holiday calendars, corporate activity, major events, competitor developments, and market intelligence relevant to demand generation. Represent Faena The Red Sea at key GCC trade shows, roadshows, sales missions, networking events, and client functions as required. Coordinate closely with Reservations and the wider Commercial team to ensure high-value enquiries are handled promptly, accurately, and with a strong focus on conversion. Uphold the highest standards of luxury selling, relationship management, professionalism, and Faena brand representation at all times.</p><p><strong>Desired Candidate Profile</strong></p><h4><b>QUALIFICATIONS DESIRED</b></h4> <p>Minimum 5+ years of experience in luxury hospitality sales, with strong exposure to GCC leisure, groups, and/or corporate segments. Established network of luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, or other relevant partners across GCC markets strongly preferred. Previous experience with ultra-luxury hotels, resorts, destination properties, or high-end travel brands is highly desirable. Strong understanding of GCC travel behavior, luxury leisure distribution, corporate account management, group sales, and relationship-led commercial development. Proven track record of developing accounts, converting high-value business, and achieving or exceeding revenue targets. Exceptional communication, presentation, negotiation, and stakeholder management skills. Ability and willingness to travel frequently across GCC markets and represent the hotel at trade and client events. Strategic thinker with strong commercial acumen, market awareness, and a proactive approach to business development. Fluency in English is mandatory; Arabic is highly desirable. Proficient in Microsoft Office, CRM systems, and hotel sales/commercial platforms. Bachelor s degree in Business, Hospitality, Tourism, Marketing, or a related field preferred.</p> <h4><b>SKILLS</b></h4> <p>Strategic thinker with a hands-on, collaborative approach to account development and market activation. Results-driven with a focus on measurable revenue outcomes, account production, and market share growth. Excellent communication, negotiation, presentation, and relationship-building skills. Strong analytical, forecasting, pipeline management, and commercial planning capabilities. Entrepreneurial mindset with deep knowledge of GCC luxury travel and hospitality markets. Proven luxury selling skills, excellent oral and written communication, and exceptional 5-star customer service skills.</p>

<p>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life through bold ideas, meaningful collaboration, and a deep sense of purpose. As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter visionary in spirit, exceptional in execution. We re building more than a hotel; we re shaping a world of beauty, wonder, and connection. If you re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><h3>JOB OVERVIEW</h3><p>The Account Director GCC at Faena The Red Sea is responsible for developing and managing high-value business across the Gulf Cooperation Council (GCC), with a primary focus on luxury leisure, groups, and corporate segments. The role will build strong relationships with luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, and other key commercial partners across priority GCC markets. This role plays a critical part in positioning Faena The Red Sea as the preferred ultra-luxury Red Sea destination for affluent GCC travelers, family and multigenerational stays, private celebrations, leisure groups, corporate retreats, executive travel, and high-value meetings and events. The position requires deep knowledge of GCC source markets, strong commercial relationships, and an ability to translate the distinctive Faena experience into compelling business opportunities. As a senior commercial ambassador, the Account Director will drive revenue opportunities across suites, villas, dining, wellness, experiences, meetings, events, and exclusive buyouts while ensuring every engagement reflects the prestige and artistry of the Faena brand. The role works closely with Sales, Events, Marketing, Revenue Management, Reservations, Operations, and other stakeholders to convert demand, maximize account production, and deliver highly personalized guest and partner experiences.</p><h3>DUTIES AND RESPONSIBILITIES</h3><ul><li>Develop and execute a strategic sales plan for priority GCC markets, driving production across luxury leisure, groups, and corporate segments.</li><li>Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, corporate travel buyers, family offices, event planners, and other key intermediaries across the GCC.</li><li>Identify and secure opportunities for high-end FIT and family leisure travel, private celebrations, leisure groups, corporate retreats, executive stays, meetings, incentives, and exclusive buyouts.</li><li>Position Faena The Red Sea as a preferred ultra-luxury destination for GCC travelers and organizations seeking privacy, distinctive experiences, and exceptional service.</li><li>Manage a portfolio of high-value GCC accounts with clear revenue targets, account strategies, annual production goals, and measurable conversion objectives.</li><li>Develop new accounts and grow existing partnerships through regular sales calls, presentations, market visits, client entertainment, site inspections, and curated familiarization trips.</li><li>Lead negotiations for preferred agreements, corporate rates, group opportunities, and strategic partnerships in line with the hotel s commercial and revenue objectives.</li><li>Work closely with Events and Operations teams to convert and execute group, meeting, retreat, and celebration business while ensuring a seamless client and guest experience.</li><li>Partner with Marketing to identify GCC-specific campaigns, partnerships, trade activations, and market opportunities that strengthen awareness and generate qualified demand.</li><li>Collaborate with Revenue Management to optimize pricing, availability, need periods, and commercial offers across leisure, corporate, and group opportunities.</li><li>Maintain accurate account plans, sales activities, pipelines, call reports, and opportunity tracking within CRM systems, ensuring timely follow-up and forecasting.</li><li>Monitor GCC travel trends, school and public holiday calendars, corporate activity, major events, competitor developments, and market intelligence relevant to demand generation.</li><li>Represent Faena The Red Sea at key GCC trade shows, roadshows, sales missions, networking events, and client functions as required.</li><li>Coordinate closely with Reservations and the wider Commercial team to ensure high-value enquiries are handled promptly, accurately, and with a strong focus on conversion.</li><li>Uphold the highest standards of luxury selling, relationship management, professionalism, and Faena brand representation at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>QUALIFICATIONS DESIRED</h3><ul><li>Minimum 5+ years of experience in luxury hospitality sales, with strong exposure to GCC leisure, groups, and/or corporate segments.</li><li>Established network of luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, or other relevant partners across GCC markets strongly preferred.</li><li>Previous experience with ultra-luxury hotels, resorts, destination properties, or high-end travel brands is highly desirable.</li><li>Strong understanding of GCC travel behavior, luxury leisure distribution, corporate account management, group sales, and relationship-led commercial development.</li><li>Proven track record of developing accounts, converting high-value business, and achieving or exceeding revenue targets.</li><li>Exceptional communication, presentation, negotiation, and stakeholder management skills.</li><li>Ability and willingness to travel frequently across GCC markets and represent the hotel at trade and client events.</li><li>Strategic thinker with strong commercial acumen, market awareness, and a proactive approach to business development.</li><li>Fluency in English is mandatory; Arabic is highly desirable.</li><li>Proficient in Microsoft Office, CRM systems, and hotel sales/commercial platforms.</li><li>Bachelor s degree in Business, Hospitality, Tourism, Marketing, or a related field preferred.</li></ul><h3>SKILLS</h3><ul><li>Strategic thinker with a hands-on, collaborative approach to account development and market activation.</li><li>Results-driven with a focus on measurable revenue outcomes, account production, and market share growth.</li><li>Excellent communication, negotiation, presentation, and relationship-building skills.</li><li>Strong analytical, forecasting, pipeline management, and commercial planning capabilities.</li><li>Entrepreneurial mindset with deep knowledge of GCC luxury travel and hospitality markets.</li><li>Proven luxury selling skills, excellent oral and written communication, and exceptional 5-star customer service skills.</li></ul>

<p>Monitor and support Faena Hotels by analyzing group and transient business trends over a five-year horizon, ensuring measurable improvements in demand, availability, and revenue. Deliver critical, data-driven analysis on short-term revenue impacts, influencing occupancy, average daily rate (ADR), and overall rooms profitability within the 53-week operational period. Engage actively in daily revenue meetings, sales strategy sessions, and property visits to ensure alignment and agile response to market conditions. Analyze STAR Reports and RevPAR index changes, applying insights to forecast trends and guide revenue strategies. Develop and share revenue management best practices that enhance portfolio-wide performance. Stay attuned to industry, market, and economic trends, communicating findings to leadership and guidance teams. Partner with marketing to drive demand during low periods through targeted campaigns and strategic offers that boost bookings and revenue. Lead monthly forecast reviews with a goal of maintaining forecast accuracy within 5% across all properties. Support the annual operating plan and develop an annual revenue management strategy aligned with Faena s vision. Cultivate relationships with brand partners, ownership, third-party online travel agencies, and industry groups like HSMAI and local educational institutions. Support high-level displacement analysis and revenue decisions for group business, including extended stays. Guide the annual RFP process with strategic insights and oversight. Train sales and front office teams on revenue management principles and tools, empowering them to maximize revenue potential. Champion the effective use of revenue management technology across all properties and brands within the portfolio.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience (minimum 7 10 years) in Revenue Management within luxury or lifestyle hospitality brands, preferably managing multi-property portfolios. Strong expertise in forecasting, pricing strategies, and demand management to maximize RevPAR and overall revenue performance. Proficient in revenue management systems such as IDeaS, Duetto, or similar platforms, along with hotel PMS and CRM tools. Data-driven mindset, with the ability to analyze STAR reports, market trends, and financial data to inform strategic decisions and revenue plans. Collaborative team player with excellent communication and stakeholder management skills, capable of working cross-functionally with sales, marketing, and operations teams. Demonstrated leadership abilities, with experience training and mentoring teams to enhance revenue management knowledge and capabilities. Deep understanding of market dynamics in the Middle East and Saudi Arabia is highly desirable. Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Exceptional problem-solving and strategic thinking skills, with attention to detail and a results-oriented approach. Knowledge of hospitality industry standards, brand positioning, and guest experience excellence.</p>

<p><br></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Provide administrative and logistical support for all training functions.</li><li>Help prepare training materials, presentations, manuals, and SOP documentation.</li><li>Maintain accurate training records, attendance logs, and employee development files.</li><li>Support employee engagement activities.</li><li>Coordinate training schedules with department heads and employees.</li><li>Support the Training Manager in identifying training needs and development gaps.</li><li>Ensure training rooms and materials are properly prepared and organized.</li><li>Assist in tracking compliance with mandatory training programs (safety, service, brand standards).</li><li>Promote a positive learning culture aligned with FAENA standards.</li><li>Ensure all training activities reflect luxury hospitality expectations and brand values.</li><li>Assist in updating training content to reflect operational changes and service enhancements.</li></ul><p><br></p><p><b>QUALIFICATIONS DESIRED</b></p><ul><li>Bachelor s degree or diploma in Hospitality Management, Human Resources, Education, or related field preferred.</li><li>1-2 years of experience in training, learning &amp; development, or hospitality operations.</li><li>Previous experience in a luxury hotel or resort environment is an advantage.</li><li>Basic understanding of training delivery, onboarding, and service standards.</li><li>Proficiency in English and Arabic; additional languages are an advantage.</li><li>Familiarity with hospitality SOPs and guest service standards preferred.</li></ul><p>Additional Information</p><p>SKILLS</p><ul><li>Good organizational and coordination abilities.</li><li>Attention to detail and accuracy in maintaining records and documentation.</li><li>Strong interpersonal skills and ability to work with diverse teams.</li><li>Ability to follow instructions and support senior trainers effectively.</li><li>Positive attitude and passion for learning and development.</li><li>Strong teamwork and collaboration skills.</li><li>Ability to multitask and manage time effectively.</li><li>Adaptability in a fast-paced luxury hospitality environment.</li><li>Commitment to maintaining high service and training standards</li></ul><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or diploma in Hospitality Management, Human Resources, Education, or related field preferred.</li><li>1-2 years of experience in training, learning &amp; development, or hospitality operations.</li><li>Previous experience in a luxury hotel or resort environment is an advantage.</li><li>Basic understanding of training delivery, onboarding, and service standards.</li><li>Proficiency in English and Arabic; additional languages are an advantage.</li><li>Familiarity with hospitality SOPs and guest service standards preferred.</li></ul><p>SKILLS</p><ul><li>Good organizational and coordination abilities.</li><li>Attention to detail and accuracy in maintaining records and documentation.</li><li>Strong interpersonal skills and ability to work with diverse teams.</li><li>Ability to follow instructions and support senior trainers effectively.</li><li>Positive attitude and passion for learning and development.</li><li>Strong teamwork and collaboration skills.</li><li>Ability to multitask and manage time effectively.</li><li>Adaptability in a fast-paced luxury hospitality environment.</li><li>Commitment to maintaining high service and training standards</li></ul>

<h3 >About FAENA</h3> <p >The FAENA Movement focuses on art, culture, and community, drawing from Southern traditions and imaginative design to foster authentic hospitality and transformative experiences. The organization creates spaces through collaboration and purpose. FAENA is expanding into the Kingdom of Saudi Arabia with FAENA The Red Sea, which aims to establish a new standard in hospitality.</p> <h3 >About the Role</h3> <p >FAENA The Red Sea is seeking an experienced Personal Trainer to join its wellness team. This full-time role focuses on delivering personalized fitness sessions, including personal training, Tai Chi, and EMS technology-based training. The Personal Trainer is responsible for providing exceptional service and professional guidance in line with FAENA’s luxury wellness and Forbes service standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct comprehensive client assessments to evaluate fitness levels, goals, and physical limitations.</li> <li >Design and deliver personalized fitness and wellness programs tailored to individual guest needs.</li> <li >Lead personal training sessions, including Tai Chi and EMS training, ensuring safe and effective exercise techniques.</li> <li >Monitor client performance and progress, adapting programs as required to maximize results.</li> <li >Provide ongoing motivation, coaching, and support to encourage client engagement and retention.</li> <li >Educate guests on fitness techniques, posture, movement, and overall wellness principles.</li> <li >Ensure all training sessions are delivered with professionalism, energy, and exceptional guest care.</li> <li >Maintain accurate client records, progress tracking, and session documentation.</li> <li >Ensure fitness equipment, studio areas, and wellness spaces are clean, organized, and properly maintained.</li> <li >Follow all health, safety, hygiene, and operational procedures at all times.</li> <li >Collaborate closely with the wellness and spa team to enhance the overall guest experience.</li> <li >Support wellness initiatives, special programs, and guest engagement activities when required.</li> <li >Uphold FAENA grooming, presentation, and luxury service standards at all times.</li> <li >Ensure full compliance with Forbes standards, maintaining exceptional service quality, professionalism, and operational excellence at all times.</li> </ul> <h3 >Work Environment</h3> <p >This role is based at FAENA The Red Sea, located in The Red Sea region. The Personal Trainer will work as part of a dedicated wellness and spa team, contributing to a luxury hospitality environment focused on guest experience and service excellence.</p> <h3 >Application</h3> <p >Candidates driven by creativity, excellence, and a desire to contribute to a luxury wellness experience are invited to apply.</p>

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>At FAENA The Red Sea, we are dedicated to creating transformative wellness experiences that inspire balance, vitality, and personal growth. We are currently seeking an experienced and passionate Personal Trainer to join our wellness team. This role is responsible for delivering personalised fitness sessions, including personal training, Tai Chi, and EMS technology-based training, while ensuring guests receive exceptional service and professional guidance in line with FAENA’s luxury wellness and Forbes service standards.<br><br>Key Responsibilities<br><br>Conduct comprehensive client assessments to evaluate fitness levels, goals, and physical limitations. Design and deliver personalised fitness and wellness programmes tailored to individual guest needs. Lead personal training sessions, including Tai Chi and EMS training, ensuring safe and effective exercise techniques. Monitor client performance and progress, adapting programmes where required to maximise results. Provide ongoing motivation, coaching, and support to encourage client engagement and retention. Educate guests on fitness techniques, posture, movement, and overall wellness principles. Ensure all training sessions are delivered with professionalism, energy, and exceptional guest care. Maintain accurate client records, progress tracking, and session documentation. Ensure fitness equipment, studio areas, and wellness spaces are clean, organised, and properly maintained. Follow all health, safety, hygiene, and operational procedures at all times. Collaborate closely with the wellness and spa team to enhance the overall guest experience. Support wellness initiatives, special programmes, and guest engagement activities when required. Uphold FAENA grooming, presentation, and luxury service standards at all times. Ensure full compliance with Forbes standards, maintaining exceptional service quality, professionalism, and operational excellence at all times.<br><br>Qualifications<br><br>Certified Personal Trainer qualification required. Additional certifications in Tai Chi, EMS training, or wellness coaching are highly advantageous. Previous experience within a luxury hotel, wellness resort, spa, or premium fitness environment preferred. Strong knowledge of exercise science, fitness programming, and injury prevention techniques. Excellent communication and interpersonal skills with the ability to motivate and inspire clients. Passion for health, wellness, and delivering personalised guest experiences. Ability to adapt training methods to suit varying fitness levels and guest requirements. Professional appearance and presentation aligned with luxury hospitality standards. Experience working within a Forbes standard hotel or luxury wellness environment is highly advantageous. Fluent English communication skills required; additional languages are considered an advantage.

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>At FAENA The Red Sea, we are dedicated to creating transformative wellness experiences that inspire balance, vitality, and personal growth. We are currently seeking an experienced and passionate Personal Trainer to join our wellness team. This role is responsible for delivering personalised fitness sessions, including personal training, Tai Chi, and EMS technology-based training, while ensuring guests receive exceptional service and professional guidance in line with FAENA’s luxury wellness and Forbes service standards.<br><br>Key Responsibilities<br><br>Conduct comprehensive client assessments to evaluate fitness levels, goals, and physical limitations. Design and deliver personalised fitness and wellness programmes tailored to individual guest needs. Lead personal training sessions, including Tai Chi and EMS training, ensuring safe and effective exercise techniques. Monitor client performance and progress, adapting programmes where required to maximise results. Provide ongoing motivation, coaching, and support to encourage client engagement and retention. Educate guests on fitness techniques, posture, movement, and overall wellness principles. Ensure all training sessions are delivered with professionalism, energy, and exceptional guest care. Maintain accurate client records, progress tracking, and session documentation. Ensure fitness equipment, studio areas, and wellness spaces are clean, organised, and properly maintained. Follow all health, safety, hygiene, and operational procedures at all times. Collaborate closely with the wellness and spa team to enhance the overall guest experience. Support wellness initiatives, special programmes, and guest engagement activities when required. Uphold FAENA grooming, presentation, and luxury service standards at all times. Ensure full compliance with Forbes standards, maintaining exceptional service quality, professionalism, and operational excellence at all times.<br><br>Qualifications<br><br>Certified Personal Trainer qualification required. Additional certifications in Tai Chi, EMS training, or wellness coaching are highly advantageous. Previous experience within a luxury hotel, wellness resort, spa, or premium fitness environment preferred. Strong knowledge of exercise science, fitness programming, and injury prevention techniques. Excellent communication and interpersonal skills with the ability to motivate and inspire clients. Passion for health, wellness, and delivering personalised guest experiences. Ability to adapt training methods to suit varying fitness levels and guest requirements. Professional appearance and presentation aligned with luxury hospitality standards. Experience working within a Forbes standard hotel or luxury wellness environment is highly advantageous. Fluent English communication skills required; additional languages are considered an advantage.

<p><br></p><p>Job Description JOB OVERVIEW The Receiving Clerk is responsible for accurately receiving, inspecting, and recording all incoming goods and supplies. The role ensures that deliveries match purchase orders in terms of quantity, quality, and condition, while maintaining proper documentation and updating inventory records. It also involves identifying discrepancies, coordinating with suppliers and internal departments, and supporting effective stock control and smooth operational flow.</p><p>DUTIES AND RESPONSIBILITIES</p><ul><li>Receive all incoming goods, materials, and supplies from vendors and suppliers</li><li>Inspect deliveries to ensure items match purchase orders in quantity, quality, and specifications</li><li>Verify delivery documentation such as invoices, delivery notes, and purchase orders</li><li>Record all received items accurately into the inventory or procurement system</li><li>Report and document any damaged, missing, or incorrect items</li><li>Coordinate with purchasing and suppliers to resolve discrepancies or issues</li><li>Ensure proper labeling, tagging, and documentation of received stock</li><li>Assist in organizing and storing goods in designated storage areas or warehouses</li><li>Maintain accurate receiving logs and records for audit and tracking purposes</li><li>Follow up on pending or partial deliveries with suppliers</li><li>Ensure compliance with company policies and receiving procedures</li><li>Assist in stock counts and inventory reconciliation when required</li><li>Maintain cleanliness and order in the receiving area</li><li>Ensure proper handling of perishable or sensitive items (if applicable)</li><li>Support internal departments with supply requests and distribution coordination</li><li>Maintain safety standards during unloading and handling of goods</li><li>Assist in preparing reports related to receiving activities and inventory status</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; diploma in logistics, supply chain, or business is an advantage</p><p>1 - 3 years of experience in receiving, warehousing, inventory, or stores operations (preferably in hospitality or retail)</p><p>Basic understanding of inventory control and procurement processes</p><p>Familiarity with purchase orders, delivery notes, and stock documentation</p><p>Experience using inventory or ERP systems such as SAP, Oracle NetSuite, or similar systems is an advantage</p><p>Basic proficiency in Microsoft Excel for record keeping and reporting</p><p>SKILLS</p><ul><li>Strong attention to detail and accuracy</li><li>Good organizational and record-keeping skills</li><li>Basic numerical and counting skills</li><li>Ability to verify and inspect goods carefully</li><li>Communication skills for coordinating with suppliers and internal teams</li><li>Problem-solving skills to handle discrepancies and delivery issues</li><li>Time management and ability to handle multiple deliveries</li><li>Physical ability to handle loading/unloading tasks when required</li><li>Teamwork and cooperation skills</li><li>Integrity and honesty in handling goods and records</li><li>Knowledge of safety and warehouse procedures</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul>

<p>The Cafeteria Attendant is responsible for supporting the daily operation of the team member cafeteria, ensuring food and beverage service areas are clean, organized, well-stocked, and maintained according to the highest standards of hygiene and service. The role provides friendly and efficient service while supporting a positive dining experience for all team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a cafeteria, restaurant, hotel, catering operation, or similar food service environment is preferred. Basic knowledge of food hygiene and sanitation practices. Understanding of food handling and workplace safety procedures. Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations. Ability to perform physical tasks such as standing for extended periods and carrying service items.</p>

<p>The Carpenter is responsible for carrying out carpentry, repair, maintenance, and installation works throughout the hotel. The role ensures that furniture, doors, fixtures, fittings, and other wooden elements are maintained to the highest standards of quality, safety, and appearance, supporting both hotel operations and the overall guest experience.</p><p><strong>DUTIES &amp; RESPONSIBILITIES</strong></p><ul><li>Perform carpentry repairs, maintenance, installation, and modification works throughout the hotel.</li><li>Repair and maintain doors, locks, frames, cabinets, furniture, shelving, partitions, and other wooden fixtures.</li><li>Inspect furniture, fixtures, and wooden installations to identify damage, defects, or maintenance requirements.</li><li>Carry out preventive and corrective maintenance according to established schedules and work orders.</li><li>Respond promptly to maintenance requests from guest rooms, public areas, offices, and back-of-house areas.</li><li>Measure, cut, shape, assemble, install, and finish wood and other materials according to required specifications.</li><li>Repair and restore furniture and decorative wooden elements while maintaining hotel quality and appearance standards.</li><li>Install and adjust doors, hinges, locks, handles, cabinets, shelving, and related fittings.</li><li>Read and follow drawings, measurements, technical instructions, and work specifications when required.</li><li>Use hand tools, power tools, and carpentry equipment safely and correctly.</li><li>Ensure all completed work meets hotel quality, safety, and operational standards.</li><li>Maintain tools, equipment, materials, and work areas in a clean, safe, and organized condition.</li><li>Monitor carpentry materials and spare parts and report replenishment requirements when necessary.</li><li>Maintain accurate records of completed maintenance and repair activities.</li><li>Coordinate with other Engineering team members and hotel departments when carrying out maintenance work.</li><li>Support hotel projects, renovations, installations, and operational requirements when needed.</li><li>Follow all health, safety, and fire prevention procedures.</li><li>Perform other duties as assigned by Engineering management.</li></ul><p><strong>Qualifications</strong></p><ul><li>Technical or vocational qualification in Carpentry, Woodworking, or a related trade is preferred.</li><li>Previous experience as a Carpenter or in a similar maintenance role.</li><li>Experience within hotels, resorts, residential properties, or large facilities is preferred.</li><li>Good knowledge of carpentry techniques, materials, tools, and equipment.</li><li>Experience in furniture repair, installation, and finishing works.</li><li>Basic understanding of workplace health and safety requirements.</li><li>Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations.</li></ul><p><strong>Additional Information</strong></p><p><strong>SKILLS</strong></p><ul><li>Strong carpentry and woodworking skills.</li><li>Good knowledge of carpentry tools, equipment, and materials.</li><li>Furniture repair and restoration skills.</li><li>Accurate measuring, cutting, fitting, and installation skills.</li><li>Strong attention to detail and quality of finish.</li><li>Good problem-solving and practical troubleshooting skills.</li><li>Ability to read and follow measurements, drawings, and technical instructions.</li><li>Good time management and prioritization abilities.</li><li>Strong safety awareness.</li><li>Ability to maintain tools and work areas properly.</li><li>Teamwork and coordination with Engineering and other hotel departments.</li><li>Ability to work effectively in a fast-paced hotel environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical or vocational qualification in Carpentry, Woodworking, or a related trade is preferred.</p><p>Previous experience as a Carpenter or in a similar maintenance role.</p><p>Experience within hotels, resorts, residential properties, or large facilities is preferred.</p><p>Good knowledge of carpentry techniques, materials, tools, and equipment.</p><p>Experience in furniture repair, installation, and finishing works.</p><p>Basic understanding of workplace health and safety requirements.</p><p>Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations.</p>

<p>The Kitchen Technician is responsible for the inspection, maintenance, troubleshooting, and repair of commercial kitchen equipment and related systems throughout the hotel. The role ensures that kitchen equipment operates safely, efficiently, and reliably to support uninterrupted Food &amp; Beverage operations and maintain the highest standards of safety, hygiene, and operational performance.</p><p>DUTIES &amp; RESPONSIBILITIES</p><ul><li>Perform preventive and corrective maintenance on commercial kitchen equipment and appliances.</li><li>Inspect, troubleshoot, repair, and maintain cooking, refrigeration, heating, and food preparation equipment.</li><li>Maintain equipment such as ovens, ranges, grills, fryers, dishwashers, ice machines, refrigerators, freezers, and other commercial kitchen appliances.</li><li>Diagnose electrical, mechanical, and basic plumbing faults related to kitchen equipment.</li><li>Respond promptly to kitchen maintenance requests and equipment breakdowns to minimize operational disruption.</li><li>Conduct regular inspections of kitchen equipment to identify defects, wear, or potential failures.</li><li>Complete preventive maintenance activities according to established schedules and manufacturer recommendations.</li><li>Assist with the installation, testing, and commissioning of new kitchen equipment when required.</li><li>Coordinate with Engineering and Food &amp; Beverage teams regarding maintenance requirements and equipment availability.</li><li>Ensure all maintenance activities comply with health, safety, hygiene, and hotel standards.</li><li>Maintain accurate records of repairs, inspections, preventive maintenance, and equipment servicing.</li><li>Monitor spare parts and materials required for kitchen equipment maintenance and report replenishment needs.</li><li>Maintain tools and work areas in a clean, safe, and organized condition.</li><li>Report major equipment defects or recurring technical issues to the Engineering Supervisor.</li><li>Support energy conservation and equipment efficiency initiatives.</li><li>Assist other Engineering team members with technical and maintenance activities when required.</li><li>Perform other duties as assigned by Engineering management.</li></ul><p>Qualifications</p><p>Technical diploma or vocational qualification in Electrical, Mechanical, Refrigeration, or a related technical field.</p><p>Previous experience as a Kitchen Technician or in commercial kitchen equipment maintenance.</p><p>Experience within hotels, resorts, restaurants, or large commercial kitchens is preferred.</p><p>Good knowledge of commercial kitchen equipment and appliances.</p><p>Knowledge of electrical, mechanical, refrigeration, and basic plumbing systems related to kitchen equipment.</p><p>Understanding of preventive and corrective maintenance practices.</p><p>Good understanding of health, safety, and hygiene requirements.</p><p>Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations.</p><p>Additional Information</p><p>SKILLS</p><ul><li>Strong technical and troubleshooting skills.</li><li>Good knowledge of commercial kitchen equipment.</li><li>Electrical and mechanical fault-finding abilities.</li><li>Preventive and corrective maintenance skills.</li><li>Strong attention to detail and safety.</li><li>Good problem-solving skills.</li><li>Ability to respond quickly to equipment breakdowns.</li><li>Good time management and prioritization abilities.</li><li>Ability to read and follow technical manuals and instructions.</li><li>Good organizational and maintenance record-keeping skills.</li><li>Teamwork and coordination with Engineering, Culinary, and F&amp;B teams.</li><li>Ability to work effectively in a fast-paced hotel environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical diploma or vocational qualification in Electrical, Mechanical, Refrigeration, or a related technical field.</p><p>Previous experience as a Kitchen Technician or in commercial kitchen equipment maintenance.</p><p>Experience within hotels, resorts, restaurants, or large commercial kitchens is preferred.</p><p>Good knowledge of commercial kitchen equipment and appliances.</p><p>Knowledge of electrical, mechanical, refrigeration, and basic plumbing systems related to kitchen equipment.</p><p>Understanding of preventive and corrective maintenance practices.</p><p>Good understanding of health, safety, and hygiene requirements.</p><p>Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations.</p>