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<p><span>Data Center Logistics Specialist I</span></p><p><span>Shift: 2nd shift</span></p><p><span>Days: Monday - Thurs 3pm- 1:30am</span></p><p><span>Payrate: $26.15</span></p><p><span><strong>*This is not a remote position*</strong></span></p><br /><p><strong>Data Center Logistics Specialist I</strong></p><p><strong>Role Purpose</strong>:</p><p>Perform logistics duties within a data center including inventory management, asset management, and data management. Role is responsible for receiving and shipment of goods as well as installation or decommissioning of assets utilizing both the warehouse management system and MHE.</p><p><strong>Key Accountabilities</strong>:</p><ul><li>Handles incoming/outgoing hardware (servers, parts, cables). Manage inventory, asset tagging, and tracking systems. Stages equipment for installation</li><li>Installs servers (rack and stack), connects power and network cables, and troubleshoots basic hardware issues</li><li>Prepares hardware before deployment, including labeling, configuration, and quality checks</li><li>Performs routine DC hardware installation, including equipment identification, basic rack and stack support, cable placement, labeling, documentation, and housekeeping, under close supervision and according to approved deployment procedures</li><li>Respond to alerts and incidents quickly to minimize downtime</li><li>Perform maintenance and upgrades on servers including routine work, troubleshooting, and outage resolution</li><li>Ensure environmental conditions are maintained to prevent overheating, outages, or infrastructure damage</li><li>Maintain data center security protocols including controlling access to systems and facilities</li><li>Ensure and protect compliance and sensitive data according to company policy and protocols</li></ul><p><strong>Required Education and Experience:</strong></p><ul><li>High School Diploma or equivalent, required.</li><li>Ability to read, write, and speak English</li><li>Previous experience in a data center desirable</li><li>Ability to utilize computer</li></ul><p style="text-align: center;"><strong>Our organization is an equal opportunity employer</strong></p>
<div><br></div><div><strong>OFR Operations Specialist</strong></div> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for an <strong>OFR Operations Specialist </strong>in<strong> Jeddah, Saudi Arabia</strong><strong>. </strong></p> <p>Build and Develop trade lane consolidations for South African export traffic. Engage with the Global DGF network to promote and develop the Gateway for neighboring countries and local coastal branches. Coordinate day to day operations within the Airfreight Gateway. Assist & support ACC Manager in rate & capacity procurement as required</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this OFR Specialist position </strong></p> <ul> <li><strong>Mandarin Chinese speaking skills are mandatory for this role </strong></li><li>Implement OFR Ops/CS plans and processes to provide ocean freight services for internal and external customers</li> <li>Analyze and collate to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance</li> <li>Coordinate freight administration in providing allocation and reservations of freight on planned line haul</li> <li>Contribute to develop and execute plans for ocean freight products in areas such as perishables, pharmaceutical, aviation, etc.</li> <li>Identify opportunities to expand business with new clients and continuously improve in-house customer services</li> <li>Build close business relationship with existing clients, conduct customer visits and maintain a desired level of customer retention</li> <li>Stay updated on account performances, draft and provide monthly reports to management</li> <li>Implement pricing strategy and respond to pricing enquiries in an efficient and competitive manner</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents</li> <li>Seek opportunities to enhance ocean freight productivity, and efficient resource allocation and utilization</li> <li>Analyze and provide input for processes and design systems to enhance service quality</li> <li>Resolve and analyze issues in day-to-day delivery and implement practices for OFR Ops/CS focusing on increasing effectiveness and efficiency</li> <li>Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed</li> </ul> <p>In area of OFR product:</p> <ul> <li>Create and/or confirm transport orders, perform and optimize bookings</li> <li>Prepare, control, and distribute all required Import/Export documents</li> <li>Identify performance issues of suppliers, and propose solutions to improve performance</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="255"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="255"> <p>Bachelors Degree</p> </td> </tr> <tr> <td width="255"> </td> </tr> <tr> <td width="255"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="255"> <p>more than 6 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<h2 class="h5">Job description</h2>
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<br><strong>OFR Operations Specialist</strong><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for an <strong>OFR Operations Specialist </strong>in<strong> Jeddah, Saudi Arabia</strong><strong>. </strong></p><br><br> <p>Build and Develop trade lane consolidations for South African export traffic. Engage with the Global DGF network to promote and develop the Gateway for neighboring countries and local coastal branches. Coordinate day to day operations within the Airfreight Gateway. Assist & support ACC Manager in rate & capacity procurement as required</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this OFR Specialist position </strong></p><br><br> <ul> <li><strong>Mandarin Chinese speaking skills are mandatory for this role </strong></li><li>Implement OFR Ops/CS plans and processes to provide ocean freight services for internal and external customers</li> <li>Analyze and collate to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance</li> <li>Coordinate freight administration in providing allocation and reservations of freight on planned line haul</li> <li>Contribute to develop and execute plans for ocean freight products in areas such as perishables, pharmaceutical, aviation, etc.</li> <li>Identify opportunities to expand business with new clients and continuously improve in-house customer services</li> <li>Build close business relationship with existing clients, conduct customer visits and maintain a desired level of customer retention</li> <li>Stay updated on account performances, draft and provide monthly reports to management</li> <li>Implement pricing strategy and respond to pricing enquiries in an efficient and competitive manner</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents</li> <li>Seek opportunities to enhance ocean freight productivity, and efficient resource allocation and utilization</li> <li>Analyze and provide input for processes and design systems to enhance service quality</li> <li>Resolve and analyze issues in day-to-day delivery and implement practices for OFR Ops/CS focusing on increasing effectiveness and efficiency</li> <li>Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed</li> </ul> <p>In area of OFR product:</p><br><br> <ul> <li>Create and/or confirm transport orders, perform and optimize bookings</li> <li>Prepare, control, and distribute all required Import/Export documents</li> <li>Identify performance issues of suppliers, and propose solutions to improve performance</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Bachelors Degree</p><br><br> <br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>more than 6 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3><strong>About the Role</strong></h3><p>DHL is seeking a <strong>Senior Legal Counsel - GCC Saudi Cluster</strong> to join their team in Al Khobar. This full-time role involves supporting the Head of Legal in managing legal matters across Saudi Arabia, Kuwait, Bahrain, and Yemen. The successful candidate will act as a key legal partner to DHL’s business units throughout the region, with a particular focus on Saudi Arabia's evolving regulatory environment and Vision 2030.</p><h3><strong>Role Purpose and Context</strong></h3><p>The Senior Legal Counsel will provide strategic and day-to-day legal advice, support commercial transactions and negotiations, and identify and mitigate legal risks. The role also involves ensuring compliance with applicable laws and regulations, including cross-border matters within the GCC. This position requires close collaboration with senior business leaders and legal colleagues across the MENA region, contributing to strategic projects, investments, and the development of effective legal processes that support DHL’s business objectives.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Provide senior-level legal advice to country and regional management and business unit leadership across the GCC Saudi Cluster.</li><li>Support the Head of Legal in developing and implementing the legal strategy for the cluster, aligned with DHL’s business objectives.</li><li>Identify, assess, and mitigate legal and regulatory risks while enabling commercial opportunities.</li><li>Advise on Saudi commercial, corporate, employment, and regulatory law, including the evolving regulatory environment under Vision 2030.</li><li>Support the business on contracts, negotiations, customer and supplier matters, corporate governance, regulatory compliance, and strategic projects.</li><li>Advise on the legal and governance implications of different business structures, including joint ventures, commercial agencies, and wholly owned entities.</li><li>Support and, where appropriate, lead litigation, arbitration, disputes, and regulatory investigations across the cluster.</li><li>Provide legal support for strategic investments, M&A activities, real estate, and major commercial projects.</li><li>Advise on competition law, data protection, tax-related legal matters, customs, and trade compliance as required.</li><li>Support DHL’s businesses in navigating Saudi local content requirements, Saudisation/Nitaqat, and other key regulatory obligations.</li><li>Provide legal support to the DHL Group MENA Regional Headquarters in Khobar, Saudi Arabia.</li><li>Work closely with legal colleagues across MENA and other regions on cross-border matters.</li><li>Deliver legal training and practical guidance to business stakeholders on key legal developments and risks.</li><li>Help drive efficient, pragmatic, and business-oriented legal processes and explore opportunities to use legal technology to improve service delivery.</li></ul><h3><strong>Qualifications and Experience</strong></h3><ul><li>Candidates should possess 7-10 years of relevant legal experience.</li><li>Experience in a complex, international environment is preferred.</li><li>A commercially minded approach to legal practice is essential.</li></ul><h3><strong>Work Environment</strong></h3><p>This is a full-time position based in Al Khobar, Saudi Arabia, supporting the DHL Group MENA Regional Headquarters. The role involves working within an international environment and collaborating with legal and business teams across the MENA region.</p><h3><strong>Equal Opportunity Employer</strong></h3><p>DHL is an equal opportunity employer and evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p>
<p>Role Purpose / Position Summary<br />Responsible for safe, secure, and accurate filling of customer orders. Replenish or pick product with direction from pick sheets or hand held computer. Obtains merchandise from bins or shelves to fill the order.</p><p><br />Key Accountabilities / Primary Duties & Responsibilities<br />Efficiently pick customer orders or shipment insuring the correct number and type of product is loaded and shipped<br />Accurately count product inventory by location<br />Transport orders to shipping locations utilizing non-powered material handling equipment<br />Assist in physical inventories<br />Maintain a clean, neat, orderly, and safe work area<br />Perform other duties as assigned by management or customer</p><p>Job Title: Order Filler Picker</p><p>Shift: 1st shift</p><p>Rate of Pay: $18.65 per hour</p><br /><p><strong>Role Purpose</strong>:</p><p></p><p>Responsible for safe, secure, and accurate filling of customer orders. Replenish or pick product with direction from pick sheets or hand held computer. Obtains merchandise from bins or shelves to fill the order.</p><p></p><p><strong>Key Accountabilities</strong>:</p><p></p><ul><li>Efficiently pick customer orders or shipment insuring the correct number and type of product is loaded and shipped.</li><li>Accurately count product inventory by location .</li><li>Transport orders to shipping locations utilizing non-powered material handling equipment.</li><li>Assist in physical inventories.</li><li>Maintain a clean, neat, orderly, and safe work area.</li></ul><p></p><p><strong>Required Education and Experience</strong>:</p><p></p><ul><li>High School Diploma or Equivalent, preferred</li><li>0 to 12 months experience in a warehouse setting, preferred</li></ul><p></p><p>Our Organization is an equal opportunity employer.</p><p><span>#LI-Onsite</span></p><p><span>#LI-DNI</span></p>
<p><br /><strong>This role will lead training for a network of operations throughout the Central US and require over 50% travel</strong></p><p><strong>Successful candidate must have experience managing training for a warehouse operation and leading a team of trainers or training supervisors.</strong></p><p><strong>Internal candidate strongly preferred.</strong></p><br /><p><strong>Training Manager</strong></p><p><strong></strong></p><p>Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business- and people-related issues?Do you take an energetic and influential approach to bring challenge and perspective to a business agenda?Would you get job fulfillment by playing a pivotal role in making sure our environment is the best possible workplace for our associates?Do you have a high regard for personal accountability and fully understand why integrity, trust, and customer focus are required qualities to display within the Human Resources function?</p><p>If so, DHL Supply Chain has the opportunity for you.</p><p><strong></strong></p><p><strong>Job Description</strong></p><p>Administer and facilitate training and development programs to ensure that DHL Supply Chain Team Members are duly trained in accordance with corporate, OSHA and legislative guidelines.Support activities for Team Members and ensure all processes are documented to meet company, regulatory and corporate requirements.</p><p><br></p><ul><li>Develop, maintain and publish annual training calendar for the Training Center</li><li>Facilitate HS&E, MHE, CSCS, onboarding best practice and other key organizational training programs</li><li>Develop and update internal training program procedures, materials, manuals, user guides etc. to meet corporate onboarding training requirements</li><li>Oversee the planning, scheduling and coordination of training events for campus locations, to include start -ups</li><li>Leverage the use learning technologies to manage the Training Center Team growth and development</li><li>Assess ongoing training needs using various formats</li><li>Work closely with Campus Field Safety Manager on any relevant safety changes or initiatives</li><li>Develop, track and report on training metrics for training effectiveness for the Regional Training Center</li><li>Ensure systems are in place to properly maintain and manage training records</li><li>Maintain financial allocation documentation for training invoicing.Coordinate and manage weekly allocation/reclass process</li><li>Work closely with recruiting, operations and functional support teams to ensure effectiveness and delivery of weekly onboarding training</li><li>Provide leadership and coaching to training supervisors in the areas of Safety, Quality and CSCS Foundations training to ensure effectiveness of all training programs</li><li>Build and maintain good working relationship with Learning and Development Team, local operations management teams and the HR and recruiting team to insure quality training and issue resolution</li><li>Update business leaders and campus business partners quarterly on training center activity, throughput, issues and concerns</li><li>Oversee financial budget for theTraining Center</li></ul><p><br></p><p><strong>Required Education and Experience</strong></p><ul><li>Bachelor’s Degree or equivalent work experience, required</li><li>3+ years’ experience in a supervisor or management role, required</li><li>3+ years' logistics or manufacturing industry, preferred</li></ul><p></p><p>Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.</p><p>Our Organization is an equal opportunity employer.</p>
<div><p><font face="arial" size="3"><strong><span>What makes DHL great? </span></strong><span>Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.</span></font></p><p><font face="arial" size="3"><strong><em>Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine</em></strong></font></p><p><font face="arial" size="3">DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.</font></p><p><strong><span><font face="arial" size="3">Start YOUR career with DHL today…</font></span></strong></p><p><font face="arial" size="3">DHL is currently hiring for a <strong>Service Agent</strong>. Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. This position will also ensures compliance with safety, security, regulatory, and company policies.</font></p><p><strong><span><font face="arial" size="3">Key Responsibilities:</font></span></strong></p><p></p><ul><li><span><font face="arial" size="3">Provides customer service, sales and operational support for the Service Center</font></span></li><li><font face="arial" size="3">Answers phone and greets visitors</font></li><li><font face="arial" size="3">Resolves billing problems in relation to the Service Center</font></li><li><font face="arial" size="3">Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments</font></li><li><font face="arial" size="3">Communicates with Sales/Service to resolve customer problems</font></li><li><font face="arial" size="3">Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments</font></li><li><font face="arial" size="3">Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules</font></li><li><font face="arial" size="3">May process or prepare import/export documentation and assist in the customs clearance process in some markets</font></li></ul><p><strong><span><font face="arial" size="3">Skills & Qualifications:</font></span></strong></p><p></p><ul><li><span><font face="arial" size="3">High School Degree or Equivalent required</font></span></li><li><font face="arial" size="3">Previous experience in customer service/support or related field </font></li><li><font face="arial" size="3">Strong Communication Skills (both oral and written)</font></li><li><font face="arial" size="3">Proficient in Microsoft Office Products (Outlook, Excel, Word)</font></li><li><font face="arial" size="3">Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work</font></li></ul><p><strong><span><font face="arial" size="3">Physical Requirements:</font></span></strong></p><p></p><ul><li><span><font face="arial" size="3">Must be able to lift up to seventy (70) lbs. occasionally</font></span></li><li><font face="arial" size="3">Must be able to lift forty (40) lbs. frequently</font></li><li><font face="arial" size="3">Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly</font></li></ul><p class="paragraph"><span class="normaltextrun"><strong><font face="arial" size="3"></font></strong></span></p><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"><strong>Employee Benefits & Incentives</strong></span><span class="eop"> </span></font></p><p class="paragraph"><span class="normaltextrun"><font face="arial" size="3"><br></font></span></p><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun">DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:</span><span class="eop"> </span></font></p><p class="paragraph"></p><ul><li><span class="normaltextrun"><font face="arial" size="3">Competitive Pay</font></span></li><li><font face="arial" size="3">Bonus/Incentive Programs<span class="eop"> </span></font></li><li><font face="arial" size="3">Retirement Savings – 401K with company match</font></li><li><font face="arial" size="3">Medical, Dental, Vision, well-being programs</font></li><li><font face="arial" size="3">Tuition Reimbursement</font></li><li><font face="arial" size="3">Generous Paid Time Off – Starting at 4 Weeks (PT/FT)</font></li><li><font face="arial" size="3">Paid Leave</font></li><li><font face="arial" size="3">Employee Discount Program</font></li><li><font face="arial" size="3">Employee Assistance & Work Life Program</font></li><li><font face="arial" size="3">Outstanding training opportunities<span class="eop"> </span></font></li></ul><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"> </span><span class="eop"> </span></font></p><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"><em>DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: </em></span><a href="https://www.eeoc.gov/employers/eeo-law-poster" target="_blank"><span class="normaltextrun"><em><span>https://www.eeoc.gov/employers/eeo-law-poster</span></em></span></a><span class="eop"> </span></font></p><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"><em><span> </span></em></span><span class="eop"><span> </span></span></font></p><span class="normaltextrun"><span><em><font face="arial" size="3">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</font></em></span></span></div>
<p>DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.</p><p>The core responsibilities of this role include: -The position is a combination of equipment operator (30-90% depending on production peak times) but will also require the employee to perform material handling and loading/unloading duties.</p><p></p><p><span>Position: Forklift Operator/</span></p><p><span>Shift: Friday-Sunday 5p-3:30am</span></p><p><span>Pay: $22/hour</span></p><p></p><p>In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:</p><p>-A minimum of 6 month’s experience operating stand-up material handling equipment is required. This position requires safe and efficient operation of a stand-up Dock Stocker and Reach Truck, and first preference will be given to applicants with this experience. Experience operating other material handling equipment such as Order (Cherry) Picker, Sit-down, Clamp, Electric Pallet Jack is also a plus.</p><p>Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:<br />- Affordable medical, dental, and vision coverage available beginning on your 30thday<br />- PTO program for all associates, including paid holidays and vacation<br />- 401(k) with generous company match<br />- Tuition reimbursement program<br />- Excellent training and career advancement opportunities</p><p>Grow your skills. Shape your world.</p><p></p><p></p><p><span>Role Purpose</span><span>:</span></p><p></p><p><span>What will you do in this role? Our Forklift Operators are responsible for moving stock from one area to another within our warehouse environment. You’ll load and unload shipments of various sizes, and you may use certain types of equipment such as stand-up, sit-down, or clamp forklifts and electric pallet jacks.Our environment is team oriented, fast paced and safety focused. We move products that people need and want. At DHL, YOU will be an essential part of everyday life.</span></p><p></p><p><span>Key Accountabilities</span>:</p><p></p><ul><li>Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift.</li><li>Pull and prepare product for shipment ensuring the exact number and types of product is loaded.</li><li>Keep appropriate records and reports for inventory accuracy.</li><li>Comply with all OSHA and MSDS standards.</li><li>Verify load accuracy; check the load count, stability, and product damage, report variances as necessary.</li><li>Change equipment battery or LP tank and monitor power source as necessary.</li><li>Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion.</li><li>Assist in physical inventories.</li><li>Complete daily inspection of equipment.</li><li>Perform other duties as assigned.</li></ul><p></p><p><span>Required Education and Experience</span>:</p><p></p><ul><li>Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment</li><li>High School Diploma or Equivalent, preferred</li><li>Six months warehouse experience, preferred</li><li>Six months forklift operation experience</li></ul><p></p><p>Our Organization is an equal opportunity employer.</p><p><span>#LI-DNI</span></p><p><span>#LI-Onsite</span></p><br /><p><strong>Role Purpose</strong><span>:</span></p><p><span></span></p><p><span>What will you do in this role? Our Forklift Operators are responsible for moving stock from one area to another within our warehouse environment. You’ll load and unload shipments of various sizes, and you may use certain types of equipment such as stand-up, sit-down, or clamp forklifts and electric pallet jacks.Our environment is team oriented, fast paced and safety focused. We move products that people need and want. At DHL, YOU will be an essential part of everyday life.</span></p><p></p><p><strong>Key Accountabilities</strong>:</p><p></p><ul><li>Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift.</li><li>Pull and prepare product for shipment ensuring the exact number and types of product is loaded.</li><li>Keep appropriate records and reports for inventory accuracy.</li><li>Comply with all OSHA and MSDS standards.</li><li>Verify load accuracy; check the load count, stability, and product damage, report variances as necessary.</li><li>Change equipment battery or LP tank and monitor power source as necessary.</li><li>Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion.</li><li>Assist in physical inventories.</li><li>Complete daily inspection of equipment.</li><li>Perform other duties as assigned.</li></ul><p></p><p><strong>Required Education and Experience</strong>:</p><p></p><ul><li>Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment</li><li>High School Diploma or Equivalent, preferred</li><li>Six months warehouse experience, preferred</li><li>Six months forklift operation experience</li></ul><p></p><p>Our Organization is an equal opportunity employer.</p><p><span>#LI-DNI</span></p><p><span>#LI-Onsite</span></p>
<p>The Sr HR Representative role has a national salary range of $70,000 - $115,000.</p><p>For roles within California the range is $70,304 - $115,000 and Washington is $80,169 - $115,000.</p><p>DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.</p><p><br></p><p>Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business and people related issues? Do you take an energetic and influential approach to bring challenge and perspective to a business agenda? Would you get job fulfillment by playing a pivotal role in making sure our environment is the best possible workplace for our associates? Do you have a high regard for personal accountability and fully understand why integrity, trust, and customer focus are required qualities to display within the Human Resources function?</p><p>If so, DHL Supply Chain has the opportunity for you.</p><p><br></p><p><strong>Job Description</strong></p><p>We’re looking for top notch Sr. HR Representatives to provide outstanding customer service to our business leaders at distributions centers and regional offices across the country. We need people who thrive in a fast-paced environment, who are looking for a good challenge, and who are dedicated to creating and developing superior customer relationships. You’ve got to be sharp, and you must be on your game every day… because you will be a required part of everyday life.</p><p>Some of our distribution centers are free-standing. Others are on-site with customers. No matter where we are, we’re part of their team, we’re invested in their success, and our operation is fully transparent. DHL Supply Chain is a world-class company, and we hire only world-class people. People who aren’t afraid to work hard – in fact, people who want to work hard.</p><ul><li>Provide guidance and recommendations to business managers on matters that may impact people within the organization</li><li>Serve as an advocate and counsel to hourly and exempt associates</li><li>Drive initiatives/activities in support of site climate and culture</li><li>Manage and conduct internal investigations as needed</li><li>Ensure compliance with required regulations, policies, and laws related to Human Resources activities</li><li>Ensure the administration of audit activities for compliance within HR policies and procedures</li><li>Ensure management is trained in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment</li><li>Provide feedback and coaching to managers, actively listen and ask searching clarifying questions in regards to associates</li><li>Manage staffing, succession planning and associate programs and processes</li><li>Implement/manage training and development activities and monitor effectiveness</li><li>Administer compensation and benefits systems, processes, and employee communications</li><li>Administer action planning activities related to the annual EOS process</li><li>Administer compliance with our performance management systems</li><li>Enter and maintain data in HRMS system</li></ul><p><br></p><p><strong>Required Education and Experience</strong></p><ul><li>Bachelor Degree or equivalent 4 years work experience, required</li><li>3+ years of experience in HR with exposure to all major functional areas of HR</li><li>PHR/SPHR SHRM-CP/SHRM-SCP certification, preferred</li><li>Proven experience of leading deployment of organizational change</li><li>Competence to build and effectively manage interpersonal relationships at all levels of the company</li><li>Previous experience partnering with senior management, required</li><li>Knowledge of HR Metrics, preferred</li><li>Knowledge of HR systems and databases, preferred</li><li>Knowledge of labor law and HR best practices, preferred</li><li>Experience with conflict resolution, preferred</li><li>Experience with investigations, preferred</li><li>Experience with data analytics, preferred</li><li>Experience facilitating trainings, preferred</li><li>Experience with onboarding, preferred</li></ul><p><br></p><p>Our Organization is an equal opportunity employer.</p>
<p>DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.</p><p>The core responsibilities of this role include: -The position is a combination of equipment operator (30-90% depending on production peak times) but will also require the employee to perform material handling and loading/unloading duties.</p><p>Position: Forklift Operator</p><p>Shift: Monday- Thursday 6am-4:30pm</p><p>Pay: $22/hour</p><p>In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:</p><p>-A minimum of 6 month’s experience operating stand-up material handling equipment is required. This position requires safe and efficient operation of a stand-up Dock Stocker and Reach Truck, and first preference will be given to applicants with this experience. Experience operating other material handling equipment such as Order (Cherry) Picker, Sit-down, Clamp, Electric Pallet Jack is also a plus.</p><p>Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:<br />- Affordable medical, dental, and vision coverage available beginning on your 30thday<br />- PTO program for all associates, including paid holidays and vacation<br />- 401(k) with generous company match<br />- Tuition reimbursement program<br />- Excellent training and career advancement opportunities</p><p>Grow your skills. Shape your world.</p><br /><p><strong>Role Purpose</strong><span>:</span></p><p><span></span></p><p><span>What will you do in this role? Our Forklift Operators are responsible for moving stock from one area to another within our warehouse environment. You’ll load and unload shipments of various sizes, and you may use certain types of equipment such as stand-up, sit-down, or clamp forklifts and electric pallet jacks.Our environment is team oriented, fast paced and safety focused. We move products that people need and want. At DHL, YOU will be an essential part of everyday life.</span></p><p></p><p><strong>Key Accountabilities</strong>:</p><p></p><ul><li>Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift.</li><li>Pull and prepare product for shipment ensuring the exact number and types of product is loaded.</li><li>Keep appropriate records and reports for inventory accuracy.</li><li>Comply with all OSHA and MSDS standards.</li><li>Verify load accuracy; check the load count, stability, and product damage, report variances as necessary.</li><li>Change equipment battery or LP tank and monitor power source as necessary.</li><li>Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion.</li><li>Assist in physical inventories.</li><li>Complete daily inspection of equipment.</li><li>Perform other duties as assigned.</li></ul><p></p><p><strong>Required Education and Experience</strong>:</p><p></p><ul><li>Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment</li><li>High School Diploma or Equivalent, preferred</li><li>Six months warehouse experience, preferred</li><li>Six months forklift operation experience</li></ul><p></p><p>Our Organization is an equal opportunity employer.</p><p><span>#LI-DNI</span></p><p><span>#LI-Onsite</span></p>
<p><strong>General Manager III - Distribution</strong></p><p><br></p><p>The General Manager III role has a national salary range of $95,000 - $120,000.</p><p>DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.</p><p><em></em></p><p>As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.</p><p><br></p><p>With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.</p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.</li><li>Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.</li><li>Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.</li><li>Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.</li><li>Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.</li><li>Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.</li><li>Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.</li><li>Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.</li><li>Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.</li><li>Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.</li></ul><p><br></p><p><strong>Required Education and Experience</strong></p><ul><li>5+ years managerial/supervisory experience, required</li><li>2+ years of experience in a supply chain, warehousing or distribution environment, required</li><li>Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred</li><li>Staff management, required</li><li>P&L management, preferred</li><li>Project management, preferred</li><li>Bachelor’s degree or equivalent, preferred</li><li>Warehouse Management Systems (WMS) experience, preferred</li></ul><p></p><p>Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. </p><p>Our Organization is an equal opportunity employer.</p><p><strong>#LI-Onsite</strong></p><p><strong>#LI-Onsite</strong></p>
<p>DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.</p><p>The core responsibilities of this role include: -The position is a combination of equipment operator (30-90% depending on production peak times) but will also require the employee to perform material handling and loading/unloading duties.</p><p>Position: Data Center Logistics Specialist 1<br />Shift: 1st Mon- Fri 7a-4:30p<br />Pay: $26.25</p><p>A minimum of (1) one year's experience in the following:</p><p>-Order Fulfillment as an Order Picker and Packer - to include cross-trained skills across multiple departments - inbound, outbound, auto store, domestic and international shipping, receiving.</p><p>-Preparing product for safe shipment and verifying accuracy utilizing using computer, shipping label and/or packing list.</p><p>-Experience with a WMS (Warehouse Management System) is highly desired. Examples of WMS systems are JDA, Red Prairie, Blue Yonder, Manhattan, SAP.</p><p>-Able to stand for extended periods of time. The position will require standing for up to 90% of the shift.</p><p>-Must be able to safely lift and carry up to 50 pounds throughout the shift.</p><p>Be part of the world’s largest logistics company!DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:<br />- Affordable medical, dental, and vision coverage available beginning on your 30th day<br />- PTO program for all associates, including paid holidays and vacation<br />- 401(k) with generous company match<br />- Tuition reimbursement program<br />- Excellent training and career advancement opportunities</p><p>Grow your skills. Shape your world.</p><br /><p><strong>Data Center Logistics Specialist I</strong></p><p><strong>Role Purpose</strong>:</p><p>Perform logistics duties within a data center including inventory management, asset management, and data management. Role is responsible for receiving and shipment of goods as well as installation or decommissioning of assets utilizing both the warehouse management system and MHE.</p><p><strong>Key Accountabilities</strong>:</p><ul><li>Handles incoming/outgoing hardware (servers, parts, cables). Manage inventory, asset tagging, and tracking systems. Stages equipment for installation</li><li>Installs servers (rack and stack), connects power and network cables, and troubleshoots basic hardware issues</li><li>Prepares hardware before deployment, including labeling, configuration, and quality checks</li><li>Performs routine DC hardware installation, including equipment identification, basic rack and stack support, cable placement, labeling, documentation, and housekeeping, under close supervision and according to approved deployment procedures</li><li>Respond to alerts and incidents quickly to minimize downtime</li><li>Perform maintenance and upgrades on servers including routine work, troubleshooting, and outage resolution</li><li>Ensure environmental conditions are maintained to prevent overheating, outages, or infrastructure damage</li><li>Maintain data center security protocols including controlling access to systems and facilities</li><li>Ensure and protect compliance and sensitive data according to company policy and protocols</li></ul><p><strong>Required Education and Experience:</strong></p><ul><li>High School Diploma or equivalent, required.</li><li>Ability to read, write, and speak English</li><li>Previous experience in a data center desirable</li><li>Ability to utilize computer</li></ul><p style="text-align: center;"><strong>Our organization is an equal opportunity employer</strong></p>
<h3>About the Role</h3><p>DHL is seeking a <strong>Territory Manager - RUH</strong> to join their team. This full-time role is responsible for driving revenue generation within a geographically assigned sales territory. The successful candidate will focus on developing, servicing, and retaining existing customers, as well as identifying and acquiring new business opportunities.</p><h3>Role Purpose and Reporting</h3><p>Reporting to the Direct Sales Manager, the Territory Manager will manage a designated sales portfolio. This position is central to maintaining and expanding DHL's customer base and ensuring profitable revenue growth from both current and prospective clients.</p><h3>Key Responsibilities</h3><ul><li>Represent DHL professionally and address customer needs courteously.</li><li>Develop and maintain strong professional relationships with all customers.</li><li>Follow up on customer inquiries and direct them to the appropriate DHL department for further information.</li><li>Conduct regular call cycles with existing DHL customers to build multi-level relationships and sustain current sales revenue.</li><li>Understand customer needs and requirements to identify how DHL's services can add value to their business.</li><li>Identify opportunities and negotiate with existing customers to maximize their use of DHL's services, generating additional profitable sales revenue.</li><li>Liaise with all departments responsible for customer interactions.</li><li>Source and act on new business leads, persuading potential customers to utilize DHL services to generate additional profitable revenue.</li><li>Monitor credit issues, liaise with the Customer Accounting Department, and take necessary action to ensure collection of outstanding payments.</li><li>Update and maintain call details on COMET and ensure appropriate IBS forms are updated for future reference and monitoring.</li><li>Take ownership of service failures, ensuring timely resolution by the correct personnel to handle customer complaints efficiently.</li><li>Analyze figures and reports to identify trends and issues, taking appropriate action to maximize revenue.</li></ul><h3>Qualifications and Experience</h3><ul><li>A minimum of <strong>5-10 years of relevant experience</strong> is required for this role.</li><li>Demonstrated ability to generate revenue and manage a sales territory.</li><li>Proven track record in customer development, retention, and new business acquisition.</li></ul><h3>Work Type</h3><p>This is a <strong>full-time</strong> position.</p><h3>Application Process</h3><p>Salary information for this position will be disclosed during the application process.</p>
<h3>About the Role</h3><p>DHL is seeking a <strong>National Retail Manager</strong> to oversee the performance, operations, and development of the DHL Express Retail business across the Kingdom of Saudi Arabia. This full-time role involves managing all DHL Retail service points, including company-operated locations, authorized sales partners, and resellers, ensuring commercial results, operational standards, customer experience, and brand compliance.</p><h3>Key Responsibilities</h3><ul><li>Manage the Retail customer experience across all service points, ensuring consistent and professional service.</li><li>Achieve national Retail revenue, profitability, shipment growth, and customer acquisition targets.</li><li>Act as the single point of ownership and escalation for all Retail matters within the country.</li><li>Develop and execute the national Retail strategy in alignment with DHL Express commercial priorities.</li><li>Oversee the performance and operation of every DHL Retail service point in Saudi Arabia, ensuring commercial viability and operational effectiveness.</li><li>Ensure all Retail locations comply with DHL policies, security requirements, and customs regulations.</li><li>Lead, develop, and engage the national Retail organization across all regions and locations.</li><li>Manage the national strategy, performance, governance, and development of DHL sales partners and authorized resellers.</li><li>Represent DHL with landlords, contractors, and service providers regarding service point premises and facility requirements.</li><li>Collaborate with cross-functional stakeholders including Operations, Customer Service, Finance, and Marketing to resolve Retail challenges.</li><li>Sponsor and oversee national Retail programs and strategic projects, including transformation and digitalization initiatives.</li></ul><h3>Qualifications and Experience</h3><ul><li>Minimum of <strong>8 to 10 years of experience</strong> in retail management, commercial leadership, sales operations, or a related field.</li><li>Proven experience leading a national or multi-location Retail network, encompassing frontline teams, customer experience, and operational standards.</li><li>Experience managing external partners, franchisees, agents, or resellers is highly preferred.</li><li>Strong commercial and financial understanding, including revenue, profitability, productivity, and business planning.</li><li>Experience in logistics, express delivery, service industries, or a multinational organization is an advantage.</li></ul><h3>Leadership and Strategy</h3><p>The National Retail Manager will define growth plans, performance targets, and operational standards for the Retail business. This includes identifying opportunities to increase revenue, customer acquisition, and market coverage, while providing clear strategic direction to Retail teams and sales partners across the Kingdom. The role requires monitoring performance through structured scorecards and leading corrective action plans for underperforming locations.</p><h3>Operational Oversight</h3><p>This position holds accountability for the physical condition, presentation, safety, and functionality of all Retail service points. Responsibilities include ensuring locations reflect DHL brand standards, establishing regular inspection mechanisms, and resolving maintenance issues promptly. The manager will also drive operational discipline and consistency, identifying process gaps and leading improvement initiatives to enhance efficiency and reduce operating costs.</p><h3>Team Development</h3><p>The role involves setting clear expectations and performance objectives for Retail managers, supervisors, and frontline teams. Building a high-performance culture based on accountability and customer focus is essential. This includes reviewing workforce requirements, identifying capability gaps, and implementing development, coaching, training, and succession plans to ensure continuous employee growth and effective onboarding.</p>
<div><p><font face="arial" size="3"><strong><span>What makes DHL great? </span></strong><span>Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.</span></font></p><p><font face="arial" size="3"><strong><em>Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine</em></strong></font></p><p><font face="arial" size="3">DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.</font></p><p><strong><span><font face="arial" size="3">Start YOUR career with DHL today…</font></span></strong></p><p><strong><font face="arial" size="3">Key Responsibilities:</font></strong></p><p></p><ul><li><span><font face="arial" size="3">Provides customer service, sales and operational support for the Service Center</font></span></li><li><font face="arial" size="3">Answers phone and greets visitors</font></li><li><font face="arial" size="3">Resolves billing problems in relation to the Service Center</font></li><li><font face="arial" size="3">Research shipment tracking requests and provides feedback; attempts to resolve misplaced shipments</font></li><li><font face="arial" size="3">Communicates with Sales/Service to resolve customer problems</font></li><li><font face="arial" size="3">Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments</font></li><li><font face="arial" size="3">Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules</font></li><li><font face="arial" size="3">May process or prepare import/export documentation and assist in the customs clearance process in some markets</font></li></ul><p><strong><font face="arial" size="3">Skills & Qualifications:</font></strong></p><p></p><ul><li><span><font face="arial" size="3">High School Degree or Equivalent required</font></span></li><li><font face="arial" size="3">Previous experience in customer service/support or related field </font></li><li><font face="arial" size="3">Strong Communication Skills (both oral and written)</font></li><li><font face="arial" size="3">Proficient in Microsoft Office Products (Outlook, Excel, Word)</font></li><li><font face="arial" size="3">Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work</font></li></ul><p><strong><font face="arial" size="3">Physical Requirements:</font></strong></p><p></p><ul><li><span><font face="arial" size="3">Must be able to lift seventy (70) lbs. occasionally</font></span></li><li><font face="arial" size="3">Must be able to lift forty (40) lbs. frequently</font></li><li><font face="arial" size="3">Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly</font></li></ul><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"><strong>Employee Benefits & Incentives</strong></span><span class="eop"> </span></font></p><p class="paragraph"><span class="eop"><font face="arial" size="3"><br></font></span></p><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun">DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:</span><span class="eop"> </span></font></p><p class="paragraph"></p><ul><li><font face="arial" size="3"><span class="normaltextrun">Competitive Pay</span><span class="eop"> </span></font></li><li><font face="arial" size="3">Bonus/Incentive Programs<span class="eop"> </span></font></li><li><font face="arial" size="3">Retirement Savings – 401K with company match<span class="eop"> </span></font></li><li><font face="arial" size="3">Medical, Dental, Vision, well-being programs<span class="eop"> </span></font></li><li><font face="arial" size="3">Tuition Reimbursement<span class="eop"> </span></font></li><li><font face="arial" size="3">Generous Paid Time Off</font></li><li><font face="arial" size="3">Paid Leave<span class="eop"> </span></font></li><li><font face="arial" size="3">Employee Discount Program<span class="eop"> </span></font></li><li><font face="arial" size="3">Employee Assistance & Work Life Program<span class="eop"> </span></font></li><li><font face="arial" size="3">Outstanding training opportunities<span class="eop"> </span></font></li></ul><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"> </span><span class="eop"> </span></font></p><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"><em>DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: </em></span><a href="https://www.eeoc.gov/employers/eeo-law-poster" target="_blank"><span class="normaltextrun"><em><span>https://www.eeoc.gov/employers/eeo-law-poster</span></em></span></a><span class="eop"> </span></font></p><p class="paragraph"><font face="arial" size="3"><span class="normaltextrun"><em><span> </span></em></span><span class="eop"><span> </span></span></font></p><em><span class="normaltextrun"><span><font face="arial" size="3">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</font></span></span></em></div>
<h3>About DHL</h3><p>DHL is recognized as the world's most international company, having pioneered cross-border express delivery in 1969. The company operates in over 220 countries and territories globally, focusing on connecting people worldwide through a network built on service, quality, and sustainability.</p><h3>The Retail Sales Agent Role</h3><p>DHL is seeking a <strong>Retail Sales Agent</strong> to join its team. This full-time position is suitable for candidates with 0-1 years of experience. The role involves daily customer interaction for both outbound and inbound processes, alongside critical financial reporting and reconciliation tasks.</p><h3>Key Responsibilities</h3><ul><li>Serve customers daily for outbound and inbound processes.</li><li>Prepare and submit daily cash collection reports.</li><li>Manage Gateways payments and reconciliation processes.</li><li>Perform other General Ledger and accounting tasks as outlined in the Principal Accountabilities.</li><li>Address and resolve issues related to CAA reconciliation and other cash and duty reconciliations proactively.</li></ul><h3>Required Experience</h3><ul><li>Candidates should have 0-1 years of relevant experience.</li></ul><h3>Work Type</h3><ul><li>This is a full-time position.</li></ul><h3>Application Information</h3><p>Join a team focused on customer centricity and become a Certified International Specialist. Salary details will be discussed during the interview process.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Hold full accountability for the performance, people, operations, condition and development of the DHL Express Retail business across the Kingdom of Saudi Arabia. The role owns every DHL Retail service point, including company-operated locations, authorised sales partners and resellers, and is accountable for their commercial results, operational standards, customer experience, brand presentation and compliance. The National Retail Manager owns the national Retail strategy and converts commercial priorities into clear targets, effective programs, disciplined execution and sustainable growth. The role is the single point of ownership for all Retail matters in the country and for the performance and condition of the complete Retail network.</span></p><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><strong><span>Retail Customers</span></strong><p><span><span>·</span></span><span>Own the Retail customer experience across all service points and partner locations, ensuring consistent, professional, efficient and knowledgeable service.</span></p><br><br><p><span><span>·</span></span><span>Ensure Retail teams actively promote DHL products, services, solutions and value-added offerings, and can advise customers on documentation, packaging, customs and shipping requirements.</span></p><br><br><p><span><span>·</span></span><span>Monitor customer feedback, complaints, waiting times, service quality and satisfaction indicators, and lead improvements that simplify the customer journey and increase loyalty.</span></p><br><br><p><span><span>·</span></span><span>Address recurring customer experience issues through sustainable corrective action rather than one-off fixes.</span></p><br><br><br><strong><span>Vice President Commercial</span></strong><p><span><span>·</span></span><span>Deliver national Retail revenue, profitability, shipment growth, customer acquisition and conversion targets.</span></p><br><br><p><span><span>·</span></span><span>Provide accurate and timely Retail performance updates, risks, opportunities and action plans to Commercial leadership.</span></p><br><br><p><span><span>·</span></span><span>Act as the single point of ownership and escalation for all Retail matters in the country.</span></p><br><br><br><strong><span>Sales Partners and Authorised Resellers</span></strong><p><span><span>·</span></span><span>Own the national strategy, performance, governance and development of DHL sales partners and authorized resellers.</span></p><br><br><p><span><span>·</span></span><span>Identify and appoint suitable partners that strengthen DHL market coverage and commercial reach.</span></p><br><br><p><span><span>·</span></span><span>Define clear commercial, operational, service, compliance and brand requirements for every partner, and set performance targets against them.</span></p><br><br><p><span><span>·</span></span><span>Conduct regular partner business reviews covering revenue, shipment volumes, customer experience, compliance and operational standards.</span></p><br><br><p><span><span>·</span></span><span>Ensure partner locations receive the required training, tools, communication and support to represent DHL to standard.</span></p><br><br><p><span><span>·</span></span><span>Address underperformance and compliance gaps through structured improvement plans, and recommend expansion, renewal, restructuring or termination based on performance and business need.</span></p><br><br><p><span><span>·</span></span><span>Build productive partner relationships while protecting DHL commercial and brand interests.</span></p><br><br><br><strong><span>Property, Suppliers and Authorities</span></strong><p><span><span>·</span></span><span>Represent DHL with landlords, contractors and service providers on service point premises, fit-out, maintenance and facility requirements.</span></p><br><br><p><span><span>·</span></span><span>Ensure Retail locations meet applicable regulatory, security and customs requirements.</span></p><br><br><br><strong><span>Country Functions and Leadership</span></strong><p><span><span>·</span></span><span>Work closely with Operations, Customer Service, Finance, Marketing, Human Resources, IT, Security, Procurement and Property to resolve Retail challenges and deliver Retail priorities.</span></p><br><br><p><span><span>·</span></span><span>Represent Retail in country management meetings, business reviews, projects and strategic discussions.</span></p><br><br><p><span><span>·</span></span><span>Influence cross-functional stakeholders to secure the resources and support the Retail network requires.</span></p><br><br><span>Regional and Global Retail Teams</span><p><span><span>·</span></span><span>Align the country Retail agenda with regional and global Retail strategy, standards and initiatives, and implement them across the network.</span></p><br><br><p><span><span>·</span></span><span>Share country results and best practices to position Saudi Arabia as a reference market within the region.</span></p><br><br><br><strong><span>National Retail Strategy</span></strong><p><span><span>·</span></span><span>Develop and execute the national Retail strategy in alignment with DHL Express commercial priorities.</span></p><br><br><p><span><span>·</span></span><span>Define growth plans, performance targets, network priorities and operational standards for the Retail business.</span></p><br><br><p><span><span>·</span></span><span>Identify opportunities to increase Retail revenue, customer acquisition, shipment volumes, productivity and market coverage.</span></p><br><br><p><span><span>·</span></span><span>Provide clear strategic direction to Retail teams, service points and sales partners across the Kingdom.</span></p><br><br><br><strong><span>Commercial Performance</span></strong><p><span><span>·</span></span><span>Set national, regional, service point and partner performance targets and hold the network accountable for them.</span></p><br><br><p><span><span>·</span></span><span>Monitor Retail performance through structured scorecards, dashboards and business reviews.</span></p><br><br><p><span><span>·</span></span><span>Identify underperforming locations and partners and lead corrective action plans through to closure.</span></p><br><br><p><span><span>·</span></span><span>Drive commercial programs, campaigns, incentives and sales initiatives that improve Retail results, and build a strong sales culture across the network.</span></p><br><br><br><strong><span>Retail Network Management</span></strong><p><span><span>·</span></span><span>Oversee the performance and operation of every DHL Retail service point across Saudi Arabia.</span></p><br><br><p><span><span>·</span></span><span>Ensure each service point is commercially viable, operationally effective and positioned to serve its local market.</span></p><br><br><p><span><span>·</span></span><span>Evaluate network coverage and recommend openings, relocations, expansions, upgrades or closures supported by business case.</span></p><br><br><p><span><span>·</span></span><span>Lead the development and implementation of new Retail locations.</span></p><br><br><p><span><span>·</span></span><span>Ensure service points operate to approved business hours, staffing levels, service standards and operational requirements.</span></p><br><br><strong><span>Service Point Condition and Brand Standards</span></strong><p><span><span>·</span></span><span>Hold accountability for the physical condition, presentation, safety, cleanliness and functionality of all Retail service points.</span></p><br><br><p><span><span>·</span></span><span>Ensure every location reflects DHL brand standards and provides a professional, welcoming customer environment.</span></p><br><br><p><span><span>·</span></span><span>Establish regular service point inspection and audit mechanisms with documented follow-up.</span></p><br><br><p><span><span>·</span></span><span>Ensure maintenance issues, equipment requirements, signage gaps and facility concerns are identified and resolved promptly.</span></p><br><br><p><span><span>·</span></span><span>Ensure Retail locations have the tools, systems, equipment, materials and infrastructure required to operate effectively.</span></p><br><br><br><strong><span>Operational Excellence and Compliance</span></strong><p><span><span>·</span></span><span>Ensure Retail operations comply with DHL policies, processes, security requirements, customs regulations and service standards.</span></p><br><br><p><span><span>·</span></span><span>Drive operational discipline and consistency across the national Retail network.</span></p><br><br><p><span><span>·</span></span><span>Identify process gaps, operational risks and efficiency opportunities, and lead improvement initiatives that reduce errors, waiting times, complaints and operating cost.</span></p><br><br><p><span><span>·</span></span><span>Ensure proper cash handling, shipment acceptance, documentation, packaging, system usage and transaction controls.</span></p><br><br><br><strong><span>Programs, Projects and Governance</span></strong><p><span><span>·</span></span><span>Sponsor and oversee national Retail programs and strategic projects, ensuring each has clear objectives, measures, timelines, governance and accountability.</span></p><br><br><p><span><span>·</span></span><span>Lead Retail transformation, digitalization, process improvement and customer experience projects, and ensure effective implementation of new systems, products and services across the network.</span></p><br><br><p><span><span>·</span></span><span>Establish Retail governance and review routines, and lead national performance reviews with regional teams, service point leaders and sales partners.</span></p><br><br><p><span><span>·</span></span><span>Ensure performance data is accurate, consistent and used to support decisions, and hold teams and partners accountable for agreed actions and results.</span></p><br><br><p><span><span>·</span></span><span>Lead, develop and engage the national Retail organization across all regions and locations.</span></p><br><br><p><span><span>·</span></span><span>Set clear expectations and performance objectives for Retail managers, supervisors and frontline teams, and develop IKOs and KPIs with them.</span></p><br><br><p><span><span>·</span></span><span>Build a high performance culture based on accountability, customer focus, commercial ownership and continuous improvement.</span></p><br><br><p><span><span>·</span></span><span>Review workforce requirements and ensure appropriate staffing, structure and resource allocation across the Retail network.</span></p><br><br><p><span><span>·</span></span><span>Identify capability gaps and implement development, coaching, training and succession plans.</span></p><br><br><p><span><span>·</span></span><span>Ensure Retail employees receive effective onboarding, product training, sales training, operational training and continuous development.</span></p><br><br><p><span><span>·</span></span><span>Conduct structured performance reviews, recognize strong performance and address performance gaps through clear action plans.</span></p><br><br><p><span>Lead through direct teams, indirect teams and external partners with equal discipline.</span></p><br><br><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><p><span><span>·</span></span><span>National leadership and end-to-end business ownership</span></p><br><br><p><span><span>·</span></span><span>Commercial strategy and sales management</span></p><br><br><p><span><span>·</span></span><span>People leadership and performance management</span></p><br><br><p><span><span>·</span></span><span>Retail network development and site business case evaluation</span></p><br><br><p><span><span>·</span></span><span>Partner, franchisee and reseller management</span></p><br><br><p><span><span>·</span></span><span>Customer experience management</span></p><br><br><p><span><span>·</span></span><span>Operational excellence, compliance and risk control</span></p><br><br><p><span><span>·</span></span><span>Financial and analytical capability, including P&L and productivity analysis</span></p><br><br><p><span><span>·</span></span><span>Program and project leadership</span></p><br><br><p><span><span>·</span></span><span>Stakeholder management and influencing across functions and external partners</span></p><br><br><p><span><span>·</span></span><span>Clear executive communication and presentation skills</span></p><br><br><p><span><span>·</span></span><span>Strong execution, follow-up and accountability</span></p><br><br><p><span><span>·</span></span><span>Competencies</span></p><br><br><p><span><span>·</span></span><span>Competency segment 'Business'</span></p><br><br><p><span><span>·</span></span><span>Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.</span></p><br><br><p><span><span>·</span></span><span>Customer Orientation: Is focused on identifying and understanding each customer's needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.</span></p><br><br><p><span><span>·</span></span><span>Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</span></p><br><br><p><span><span>·</span></span><span>Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</span></p><br><br><p><span><span>·</span></span><span>Competency segment 'Leadership'</span></p><br><br><p><span><span>·</span></span><span>Building and Leading Teams: Knows the talent needs of the team. Attracts and develops the people who can meet those needs. Encourages effective cooperation among team members and between teams. Inspires team spirit and the commitment to achieve high standards of performance.</span></p><br><br><p><span><span>·</span></span><span>Developing People: Facilitates the development of others through personal involvement in coaching, mentoring and sponsorship. Creates an environment that fosters learning, growth and development to improve DHL's capability to achieve the strategic vision.</span></p><br><br><p><span><span>·</span></span><span>Competency segment 'Personal'</span></p><br><br><p><span><span>·</span></span><span>Influencing: Persuades others of the value of an approach or idea. Gains commitment and support and gets others to willingly take action.</span></p><br><br><p><span><span>·</span></span><span>Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.</span></p><br><br><p><span><span>·</span></span><span>Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results, striving for best in class. Is not easily deterred when obstacles or delays are encountered.</span></p><br><br><p><span><span>·</span></span><span>Minimum 8 to 10 years experience in retail management, commercial leadership, sales operations or a related field.</span></p><br><br><p><span><span>·</span></span><span>Proven experience leading a national or multi-location Retail network, including frontline teams, customer experience and operational standards.</span></p><br><br><p><span><span>·</span></span><span>Experience managing external partners, franchisees, agents or resellers is highly preferred.</span></p><br><br><p><span><span>·</span></span><span>Strong commercial and financial understanding, including revenue, profitability, productivity and business planning.</span></p><br><br><p><span><span>·</span></span><span>Experience in logistics, express delivery, service industries or a multinational organisation is an advantage.</span></p><br><br><p><span><span>·</span></span><span>Bachelor's degree in Business Administration, Retail Management, Sales, Operations, Marketing or a related field.</span></p><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >Hold full accountability for the performance, people, operations, condition and development of the DHL Express Retail business across the Kingdom of Saudi Arabia. The role owns every DHL Retail service point, including company-operated locations, authorised sales partners and resellers, and is accountable for their commercial results, operational standards, customer experience, brand presentation and compliance. The National Retail Manager owns the national Retail strategy and converts commercial priorities into clear targets, effective programs, disciplined execution and sustainable growth. The role is the single point of ownership for all Retail matters in the country and for the performance and condition of the complete Retail network.</span></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Retail Customers</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Own the Retail customer experience across all service points and partner locations, ensuring consistent, professional, efficient and knowledgeable service.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure Retail teams actively promote DHL products, services, solutions and value-added offerings, and can advise customers on documentation, packaging, customs and shipping requirements.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Monitor customer feedback, complaints, waiting times, service quality and satisfaction indicators, and lead improvements that simplify the customer journey and increase loyalty.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Address recurring customer experience issues through sustainable corrective action rather than one-off fixes.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Vice President Commercial</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Deliver national Retail revenue, profitability, shipment growth, customer acquisition and conversion targets.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Provide accurate and timely Retail performance updates, risks, opportunities and action plans to Commercial leadership.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Act as the single point of ownership and escalation for all Retail matters in the country.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Sales Partners and Authorised Resellers</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Own the national strategy, performance, governance and development of DHL sales partners and authorized resellers.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Identify and appoint suitable partners that strengthen DHL market coverage and commercial reach.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Define clear commercial, operational, service, compliance and brand requirements for every partner, and set performance targets against them.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Conduct regular partner business reviews covering revenue, shipment volumes, customer experience, compliance and operational standards.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure partner locations receive the required training, tools, communication and support to represent DHL to standard.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Address underperformance and compliance gaps through structured improvement plans, and recommend expansion, renewal, restructuring or termination based on performance and business need.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build productive partner relationships while protecting DHL commercial and brand interests.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Property, Suppliers and Authorities</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Represent DHL with landlords, contractors and service providers on service point premises, fit-out, maintenance and facility requirements.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure Retail locations meet applicable regulatory, security and customs requirements.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Country Functions and Leadership</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Work closely with Operations, Customer Service, Finance, Marketing, Human Resources, IT, Security, Procurement and Property to resolve Retail challenges and deliver Retail priorities.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Represent Retail in country management meetings, business reviews, projects and strategic discussions.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Influence cross-functional stakeholders to secure the resources and support the Retail network requires.</span></p><h5 ><span dir="LTR"></span><span >Regional and Global Retail Teams</span></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Align the country Retail agenda with regional and global Retail strategy, standards and initiatives, and implement them across the network.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Share country results and best practices to position Saudi Arabia as a reference market within the region.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >National Retail Strategy</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Develop and execute the national Retail strategy in alignment with DHL Express commercial priorities.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Define growth plans, performance targets, network priorities and operational standards for the Retail business.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Identify opportunities to increase Retail revenue, customer acquisition, shipment volumes, productivity and market coverage.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Provide clear strategic direction to Retail teams, service points and sales partners across the Kingdom.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Commercial Performance</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Set national, regional, service point and partner performance targets and hold the network accountable for them.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Monitor Retail performance through structured scorecards, dashboards and business reviews.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Identify underperforming locations and partners and lead corrective action plans through to closure.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Drive commercial programs, campaigns, incentives and sales initiatives that improve Retail results, and build a strong sales culture across the network.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Retail Network Management</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Oversee the performance and operation of every DHL Retail service point across Saudi Arabia.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure each service point is commercially viable, operationally effective and positioned to serve its local market.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Evaluate network coverage and recommend openings, relocations, expansions, upgrades or closures supported by business case.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Lead the development and implementation of new Retail locations.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure service points operate to approved business hours, staffing levels, service standards and operational requirements.</span></p><h5 ><span dir="LTR"></span><strong><span >Service Point Condition and Brand Standards</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Hold accountability for the physical condition, presentation, safety, cleanliness and functionality of all Retail service points.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure every location reflects DHL brand standards and provides a professional, welcoming customer environment.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Establish regular service point inspection and audit mechanisms with documented follow-up.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure maintenance issues, equipment requirements, signage gaps and facility concerns are identified and resolved promptly.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure Retail locations have the tools, systems, equipment, materials and infrastructure required to operate effectively.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Operational Excellence and Compliance</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure Retail operations comply with DHL policies, processes, security requirements, customs regulations and service standards.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Drive operational discipline and consistency across the national Retail network.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Identify process gaps, operational risks and efficiency opportunities, and lead improvement initiatives that reduce errors, waiting times, complaints and operating cost.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure proper cash handling, shipment acceptance, documentation, packaging, system usage and transaction controls.</span></p><p ><span ></span></p><h5 ><span dir="LTR"></span><strong><span >Programs, Projects and Governance</span></strong></h5><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Sponsor and oversee national Retail programs and strategic projects, ensuring each has clear objectives, measures, timelines, governance and accountability.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Lead Retail transformation, digitalization, process improvement and customer experience projects, and ensure effective implementation of new systems, products and services across the network.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Establish Retail governance and review routines, and lead national performance reviews with regional teams, service point leaders and sales partners.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure performance data is accurate, consistent and used to support decisions, and hold teams and partners accountable for agreed actions and results.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Lead, develop and engage the national Retail organization across all regions and locations.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Set clear expectations and performance objectives for Retail managers, supervisors and frontline teams, and develop IKOs and KPIs with them.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build a high performance culture based on accountability, customer focus, commercial ownership and continuous improvement.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Review workforce requirements and ensure appropriate staffing, structure and resource allocation across the Retail network.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Identify capability gaps and implement development, coaching, training and succession plans.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure Retail employees receive effective onboarding, product training, sales training, operational training and continuous development.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Conduct structured performance reviews, recognize strong performance and address performance gaps through clear action plans.</span></p><p><span >Lead through direct teams, indirect teams and external partners with equal discipline.</span></p><p class="MsoListParagraph"></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >National leadership and end-to-end business ownership</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Commercial strategy and sales management</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >People leadership and performance management</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Retail network development and site business case evaluation</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Partner, franchisee and reseller management</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Customer experience management</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Operational excellence, compliance and risk control</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Financial and analytical capability, including P&L and productivity analysis</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Program and project leadership</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Stakeholder management and influencing across functions and external partners</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Clear executive communication and presentation skills</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong execution, follow-up and accountability</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Competencies</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Competency segment 'Business'</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Customer Orientation: Is focused on identifying and understanding each customer's needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Competency segment 'Leadership'</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Building and Leading Teams: Knows the talent needs of the team. Attracts and develops the people who can meet those needs. Encourages effective cooperation among team members and between teams. Inspires team spirit and the commitment to achieve high standards of performance.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Developing People: Facilitates the development of others through personal involvement in coaching, mentoring and sponsorship. Creates an environment that fosters learning, growth and development to improve DHL's capability to achieve the strategic vision.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Competency segment 'Personal'</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Influencing: Persuades others of the value of an approach or idea. Gains commitment and support and gets others to willingly take action.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results, striving for best in class. Is not easily deterred when obstacles or delays are encountered.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Minimum 8 to 10 years experience in retail management, commercial leadership, sales operations or a related field.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Proven experience leading a national or multi-location Retail network, including frontline teams, customer experience and operational standards.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Experience managing external partners, franchisees, agents or resellers is highly preferred.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong commercial and financial understanding, including revenue, profitability, productivity and business planning.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Experience in logistics, express delivery, service industries or a multinational organisation is an advantage.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Bachelor's degree in Business Administration, Retail Management, Sales, Operations, Marketing or a related field.</span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div><br></div>
<p>DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.</p><p>The core responsibilities of this role include:</p><p>-Lead and manage the workflow and work duty allocation for team members within an assigned department of the facility to include: Put-Away, Inventory, Receiving, Shipping / Pack-out, Staging, Order Selecting areas.</p><p>-This is a working-lead role. You will work alongside your team while being the initial point of contact for associates.</p><p><br />Position: Group Coordinator Lead<br />Shift: 1st shift<br />Pay: $21.40 per hour</p><p>In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:</p><p>-A minimum of 3+ years in a progressive role within a supply chain, logistics, warehouse or distribution environment as a Team Lead, Workflow Planner or other role that requires making decisions and leading other associates in their daily tasks.</p><p>-The role reports directly to the Supervisor and will be responsible for training associates, monitoring production, giving constructive feedback to the associates, providing training to new associates, and assisting the Supervisor to ensure highest customer standards.</p><p>-A minimum of 6 month’s experience operating stand-up material handling equipment is required. This position requires safe and efficient operation of a stand-up Order Picker and Reach Truck and first preference will be given to applicants with this experience. Experience operating other material handling equipment such as Order (Cherry) Picker, Sit-down, Clamp, Electric Pallet Jack is also a plus.</p><p><br />Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:<br />- Affordable medical, dental, and vision coverage available beginning on your 30thday<br />- PTO program for all associates, including paid holidays and vacation<br />- 401(k) with generous company match<br />- Tuition reimbursement program<br />- Excellent training and career advancement opportunities</p><p>Grow your skills. Shape your world.</p><p></p><br /><p><strong>Role Purpose</strong>:</p><p></p><p>Responsible for supporting and leading specified group of individuals in the warehouse/clerical setting.</p><p>Provides daily direction and guidance to the work group.</p><p>Trains new associates in identified work group.</p><p></p><p></p><p><strong>Key Accountabilities</strong>:</p><p></p><ul><li>Moving, stocking, staging, and storing products and materials using high lift reach equipment, narrow isle equipment, utilizing electronic wire-guided systems where installed.</li><li>Efficiently stock and store merchandise in appropriate areas.</li><li>Pull and prepare product for shipment ensuring the exact number and types of product is correct.</li><li>Keep appropriate records and reports for inventory accuracy.</li><li>Comply with all OSHA and MSDS standards.</li><li>Report quality variances.</li><li>Maintain the facility’s equipment and materials in a neat, clean, orderly fashion.</li><li>Assist in physical inventories.</li><li>Ensure proper stock rotation.</li><li>Extend to higher levels than on normal forklift equipment.</li></ul><p></p><p><strong>Required Education and Experience</strong>:</p><p></p><ul><li>High School Diploma or Equivalent</li><li>6 months warehousing and inventory experience, preferred</li></ul><p></p><p>Our Organization is an equal opportunity employer.</p><p><span >#LI-DNI</span></p><p><span >#LI-Onsite</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit careers.dhl.com <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Reporting to the Direct Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><span><span>·</span></span><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></p><br><br><p><span><span>·</span></span><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></p><br><br><p><span><span>·</span></span><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></p><br><br><p><span><span>·</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></p><br><br><p><span><span>·</span></span><span>Probe, question and understand completely the customers’ needs and requirements to understand where DHL’s service offering can add value to the customers’ business</span></p><br><br><p><span><span>·</span></span><span>Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></p><br><br><p><span><span>·</span></span><span>Liaise with every department that is responsible for customers</span></p><br><br><p><span><span>·</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</span></p><br><br><p><span><span>·</span></span><span>Monitor credit issues and liaise with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</span></p><br><br><p><span><span>·</span></span><span>Update and maintain call details on COMET, ensure appropriate IBS forms</span></p><br><br><p><span><span>·</span></span><span>are updated so that all information is accessible for future reference and monitoring</span></p><br><br><p><span><span>·</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</span></p><br><br><p><span><span>·</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues</span></p><br><br><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Key capabilities: Problem Solving, Customer Orientation, Planning and Organizing, Decision Making, Results Orientation, Teamwork, Accountability, Communication Skills, Self-Management and Attention to Detail.</span></li><li><span>Excellent verbal communication skills and interpersonal style</span></li><li><span>Excellent personal presentation, grooming and hygiene</span></li><li><span>Excellent organizational skills, including ability to priorities workload</span></li><li><span>Ability to effectively contribute as a team member as part of a busy team</span></li><li><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span>Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span>1 to 2 years of DHL experience (if transferred within)</span></li><li><span>Good command of English language; Arabic an advantage.</span></li><li><span>Excellent PC skills (MS Word & Excel)</span></li><li><span>Numerically literate</span></li><li><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span>Professional Telephone Behavior</span></li><li><span>Customer Services attitude (controlled temperament)</span></li><li><span>Dedicated, Hardworking and Enthusiastic</span></li><li><span>Flexible and prepared to work long hours</span></li><li><span>Reliable</span></li></ul><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>