About Unilever and the Role

Unilever is a global business with products used by billion people daily across over 190 countries. The company focuses on brands that improve consumers' lives and communities, driven by a purpose to make sustainable living commonplace. Unilever believes in doing business ethically to drive superior performance, valuing its people as central to creating a better business and world. This full-time Logistics Supervisor role is based in Jeddah, Makkah, Saudi Arabia.

Role Purpose and Context

The Logistics Supervisor is responsible for managing import operations, customs clearance activities, and regulatory compliance. This role ensures the timely, cost-effective, and compliant movement of goods within a complex logistics ecosystem. The position involves coordinating with government authorities, customs brokers, logistics service providers, and warehouse teams to maintain seamless import processes and adherence to all applicable regulations. Saudi Arabia plays a strategic role in the region's growth, requiring high agility and efficiency in its logistics operations.

Key Responsibilities

• Manage and monitor import shipment performance to ensure timely and efficient clearance.
• Ensure all required documentation, registrations, permits, triangulation invoice requirements, and pre-approvals are obtained prior to shipment arrival.
• Coordinate the timely delivery of imported goods to designated warehouses.
• Manage regulatory compliance activities, including SFDA registrations, SASO certifications, customs exemptions, and other government-related requirements.
• Drive operational excellence and continuous improvement across import and clearance activities.
• Manage import shipment costs, payments, deliveries, and system registrations.
• Coordinate with government authorities to secure approvals and resolve regulatory matters.
• Execute customs clearance activities and ensure all required documentation is in place before shipment arrival.
• Manage triangulation invoice requirements and ensure compliance with customs regulations.
• Coordinate with warehouse teams to ensure capacity availability and timely receipt of imported goods.
• Monitor and manage third-party service providers to ensure operational efficiency and service compliance.
• Drive initiatives to improve clearance lead times and optimize import operations.
• Follow up on empty container returns to minimize detention and related costs.
• Maintain compliance with SFDA, SASO (Saber), Customs, and other applicable regulations.
• Collaborate with internal and external stakeholders to ensure smooth end-to-end import operations.

Qualifications and Experience

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 3–5 years of experience in logistics, import operations, customs clearance, and government relations.
• Demonstrated experience dealing with Saudi regulatory authorities, including SFDA, SASO (Saber), and ZATCA.

Required Skills and Attributes

• Strong understanding of customs procedures, freight forwarding, and import compliance requirements.
• Proficiency in Microsoft Excel, PowerPoint, and Power BI.
• Strong communication and stakeholder management skills.
• Comprehensive knowledge of import operations, customs clearance, and logistics processes.
• Good understanding of SFDA, SASO, ZATCA Customs requirements, and Saudi regulatory frameworks.
• Strong analytical, problem-solving, and organizational abilities.
• Demonstrated ability to effectively manage multiple priorities, adapt to changing business needs, and deliver results in a timely manner.
• A results-oriented approach with resilience and a commitment to continuous improvement.
• A consumer-centric focus, with the ability to interpret data and identify opportunities.

Commitment to Diversity

Unilever is committed to equity, inclusion, and diversity to drive business results and create a better future for its diverse employees, global consumers, partners, and communities. The company believes a diverse workforce supports its growth ambitions and fosters inclusion across the business. Candidates requiring support or access accommodations are encouraged to advise during the application process to ensure a supportive recruitment journey.