Job purpose The Retail Coordinator is responsible for ensuring smooth day-to-day operations across all retail outlets by maintaining accurate reporting, compliance documentation, communication flow, and administrative trackers. The role acts as a central point of coordination between retail teams, head office functions, and external stakeholders to support productivity, compliance, and business continuity. Key Responsibilities: Operational Support & Reporting • Maintain the Daily Sales Report (DSR) and support daily MIS reporting. • Monitor store CCTVs regularly to highlight gaps and recommend actions for improving staff productivity. • Maintain and update daily operational trackers to ensure accuracy and timely reporting. • Prepare and circulate meeting minutes, maintain follow-up trackers, and ensure timely closure of pending actions. • Support store opening and closing checklists to ensure compliance with company standards.
Compliance & Licensing • Track and maintain up-to-date records for: Civil Defence Certificates o Store Licenses o VAT Certificates o Baladiya Licenses o Ministry of Health (MOH) / Ministry of Labor (MOL) documents • Ensure timely renewal of all certificates, licenses, and legal requirements
. Lease & Property Management • Maintain trackers for lease renewals. • Support in coordinating with landlords and property management for renewals and related documentation.
Retail Operations Coordination • Facilitate effective communication between Retail, HR, and Finance teams at the office level. • Maintain weekly staff rotas to ensure proper workforce planning and scheduling. • Track and record promotional activities across stores, ensuring proper execution and documentation.
Qualifications & Skills: • 2 years of experience in retail operations, coordination, or administrative support. • Strong organizational skills with the ability to manage multiple trackers and deadlines simultaneously. • Proficiency in MS Office (Excel, Power Point, Word) and reporting tools. • Strong attention to detail, accuracy, and follow-up skills. • Excellent communication skills to liaise between internal teams and external parties.