JOB OBJECTIVE:

In this role, ISR will communicate with potential and existing customers, understand their needs, and provide tailored solutions that drive sales growth. The ideal candidate will possess strong communication skills, a passion for sales, and the ability to work in a fast-paced, collaborative environment.

ROLES & RESPONSIBILITIES:

• Identify and generate new leads through outbound calling, email campaigns, and networking.
• Conduct sales presentations and product demonstrations for prospective clients, virtually and in person, when necessary.
• Build strong relationships with prospects and existing customers to foster loyalty and repeat business.
• Collaborate with the marketing team to develop and implement effective sales strategies that align with company goals.
• Maintain accurate records of customer interactions using our CRM system to track sales activity, opportunities, and follow-ups.
• Meet and exceed individual and team sales targets and KPIs.
• Provide exceptional customer service by addressing inquiries, complaints, and feedback on time.
• Continuously update knowledge of industry trends, market conditions, and competitive products and services.
• Participate in sales meetings and contribute ideas for improving overall sales performance.

WORK EXPERIENCE REQUIREMENTS:

• Minimum two years’ experience
• Proven experience in inside sales or a similar sales/customer service role.

QUALIFICATION, CERTIFICATION & EDUCATIONAL REQUIREMENTS:

Bachelor’s degree in business or marketing or a related field is preferred.

PREFERRED SKILLS:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-focused mindset.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

A results-driven attitude with a track record of meeting sales goals.