DevOps Engineer Jobs in Saudi
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About Atmet Atmet is a Saudi software company that builds smart, practical digital tools designed to automate and simplify daily business operations. We develop intuitive applications that help e-commerce merchants and event organizers boost their efficiency using artificial intelligence. Our product, Atmet Chat, is an AI agent and automation tool for e-commerce customer service, integrated with platforms like Salla, Zid, and Shopify via the Whats App API. Job Description We are looking for a full-time Customer Service Representative to join our remote team. Your primary role will be to support e-commerce merchants using the Atmet Chat app, answering their technical and operational inquiries, and conducting virtual meetings to provide live product demonstrations (Demos) to potential clients. Your performance will be measured against clear KPIs focusing on response time and the quality of solutions provided. Key Responsibilities Respond quickly and accurately to inquiries from e-commerce merchants (specifically on Salla and Zid platforms) regarding the Atmet Chat app. Manage and conduct live virtual product demonstrations (Demos) to explain the app's functionality and benefits to prospective clients. Provide primary technical support and assist merchants with onboarding, setup, and integration steps. Meet targeted Key Performance Indicators (KPIs), specifically focusing on Response Time and Customer Satisfaction rates. Document recurring issues, client feedback, and operational bottlenecks to escalate them to the technical development team. Requirements & Qualifications Technical Background: A basic technical understanding with the ability to quickly learn and grasp Saa S (Software as a Service) systems and e-commerce platforms. Interpersonal Skills: Professional communication skills (both written and verbal) and the ability to confidently and clearly lead virtual video meetings. Language Proficiency: Absolute fluency in Arabic (spoken and written) is required for professional communication with our local merchants. Work Environment: High self-discipline, reliability, and excellent time management skills tailored for a fully remote work setting. Availability: Must be fully dedicated to a full-time schedule.
<p><br></p>All About You <br>Core Competencies <br> Passion Actively seeks responsibility and takes pride in guiding project teams toward delivering the highest-quality results and recommendations.<br> Problem Solving Leads teams to identify the most critical aspects of a problem and guides them to business-focused solutions and recommendations that drive client value; initiates course corrections where required. <br> Analytic Excellence Demonstrates strong structured-problem-solving and quantitative skills; ensures efficient use of technical capabilities regardless of context. <br> Project Management Deep interest in project delivery with business clients and strong intuition for how companies make decisions. <br> Client Management Inspires client confidence through timely, reliable execution; develops stakeholder management plans to align priorities and address support or resistance. <br> Communication & Presence Crafts clear, complete deliverables and communicates effectively verbally and in writing across complex scenarios up to senior management levels. <br> Teamwork Motivates medium-sized teams or key workstreams on regional engagements to produce superior deliverables while fostering open collaboration and a will-to-win attitude. <br> Commercial Orientation Identifies opportunities to leverage internal capabilities, including cross-sell opportunities beyond direct project work; partners with broader Services teams on contracting and solution design. <br> Leadership Instills a sense of urgency, ownership, empowerment, and thoughtful risk-taking in leaders at all levels; structures work to align with team members goals and motivators. <br> Integrity Models Mastercard s values of honesty and integrity; follows through on commitments and holds others accountable to do the same. <br> Diverse Perspective Brings unique skills or approaches to every client engagement and internal activity. <br> <br>Qualifications <br> Undergraduate or master s degree and significant post-graduate work experience in payments and consulting. <br> Deep understanding of the KSA , including regulatory frameworks, competitive dynamics, and cultural nuances that influence financial services and payments adoption <br> Strong knowledge of Mastercard s products, data assets, and ecosystem partnerships, and how these capabilities create competitive advantage and drive client value in KSA <br> Experience in coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management <br> Deep knowledge of business KPIs, financials, and organizational leadership <br> Exceptional analytical and quantitative problem-solving skills; proven ability to guide project teams to structure and resolve ambiguous client challenges. <br> Demonstrated success in owning and developing relationships with mid- to executive-level client contacts, inspiring confidence in Mastercard as a trusted partner. <br> Strong ability to communicate complex ideas effectively both verbally and in writing in English and local market language(s). <br> Ability to multi-task in a fast-paced, deadline-driven environment, balancing thought with action while maximizing limited resources. <br> Advanced proficiency in Word, Excel, and PowerPoint <p> </p> <p> </p> <p> <b>Corporate Security Responsibility</b> </p> <p> <br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p> <ul> <li> <p>Abide by Mastercard s security policies and practices;</p> </li> <li> <p>Ensure the confidentiality and integrity of the information being accessed;</p> </li> <li> <p>Report any suspected information security violation or breach, and</p> </li> <li> <p>Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</p> </li> </ul> <p> </p> <br> <p> </p> <br> <p> </p> <br> <p> </p><p><strong>Desired Candidate Profile</strong></p>Core Competencies<br> Passion Actively seeks responsibility and takes pride in guiding project teams toward delivering the highest-quality results and recommendations.<br> Problem Solving Leads teams to identify the most critical aspects of a problem and guides them to business-focused solutions and recommendations that drive client value; initiates course corrections where required.<br> Analytic Excellence Demonstrates strong structured-problem-solving and quantitative skills; ensures efficient use of technical capabilities regardless of context.<br> Project Management Deep interest in project delivery with business clients and strong intuition for how companies make decisions.<br> Client Management Inspires client confidence through timely, reliable execution; develops stakeholder management plans to align priorities and address support or resistance.<br> Communication & Presence Crafts clear, complete deliverables and communicates effectively verbally and in writing across complex scenarios up to senior management levels.<br> Teamwork Motivates medium-sized teams or key workstreams on regional engagements to produce superior deliverables while fostering open collaboration and a will-to-win attitude.<br> Commercial Orientation Identifies opportunities to leverage internal capabilities, including cross-sell opportunities beyond direct project work; partners with broader Services teams on contracting and solution design.<br> Leadership Instills a sense of urgency, ownership, empowerment, and thoughtful risk-taking in leaders at all levels; structures work to align with team members goals and motivators.<br> Integrity Models Mastercard s values of honesty and integrity; follows through on commitments and holds others accountable to do the same.<br> Diverse Perspective Brings unique skills or approaches to every client engagement and internal activity.<br><br>Qualifications<br> Undergraduate or master s degree and significant post-graduate work experience in payments and consulting.<br> Deep understanding of the KSA , including regulatory frameworks, competitive dynamics, and cultural nuances that influence financial services and payments adoption<br> Strong knowledge of Mastercard s products, data assets, and ecosystem partnerships, and how these capabilities create competitive advantage and drive client value in KSA<br> Experience in coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management<br> Deep knowledge of business KPIs, financials, and organizational leadership<br> Exceptional analytical and quantitative problem-solving skills; proven ability to guide project teams to structure and resolve ambiguous client challenges.<br> Demonstrated success in owning and developing relationships with mid- to executive-level client contacts, inspiring confidence in Mastercard as a trusted partner.<br> Strong ability to communicate complex ideas effectively both verbally and in writing in English and local market language(s).<br> Ability to multi-task in a fast-paced, deadline-driven environment, balancing thought with action while maximizing limited resources.<br> Advanced proficiency in Word, Excel, and PowerPoint
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Comply with applicable laws and safety regulations.<br>• Follow proper key control guidelines in loss prevention and in the property.<br>• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follow Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26143425<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 1st Street, P.O. Box 5397, Dammam 31422, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Setting and Ensuring Culinary Standards and Responsibilities are Met for Specialty Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.<br>• Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the specialty restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the specialty restaurant.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily specialty restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Specialty Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26141780<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> Kudai Road, Makkah 21955, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Setting and Ensuring Culinary Standards and Responsibilities are Met for Specialty Restaurant<br><br></strong><ul><li> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.</li><li> Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li><li> Maintains food preparation handling and correct storage standards.</li><li> Recognizes superior quality products, presentations and flavor.</li><li> Plans and manages food quantities and plating requirements for the specialty restaurant.</li><li> Communications production needs to key personnel.</li><li> Assists in developing daily and seasonal menu items for the specialty restaurant.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Follows proper handling and right temperature of all food products.</li><li> Estimates daily specialty restaurant production needs.</li><li> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li><li> Checks the quality of raw and cooked food products to ensure that standards are met.</li><li> Determines how food should be presented and creates decorative food displays.<br><br></li></ul><strong>Leading Kitchen Team<br><br></strong><ul><li> Supervises and coordinates activities of cooks and workers engaged in food preparation.</li><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Leads shift teams while personally preparing food items and executing requests based on required specifications.</li><li> Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serving as a role model to demonstrate appropriate behaviors.</li><li> Ensuring and maintaining the productivity level of employees.</li><li> Ensures employees are cross-trained to support successful daily operations.</li><li> Ensures employees understand expectations and parameters.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Establishing and Maintaining Specialty Restaurant Kitchen Goals<br><br></strong><ul><li> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li><li> Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li><li> Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li> Effectively investigates, reports and follows-up on employee accidents.</li><li> Knows and implements company safety standards.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Sets a positive example for guest relations.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li> Empowers employees to provide excellent customer service.</li><li> Handles guest problems and complaints.</li><li> Interacts with guests to obtain feedback on product quality and service levels.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities <br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li><li> Manages employee progressive discipline procedures.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.</li><li> Uses all available on the job training tools for employees.</li><li> Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Attends and participates in all pertinent meetings.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose,<strong> belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26139511<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> Kudai Road, Makkah 21955, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose,<strong> belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>The role will include the following:</p><ul><li>Management of all RFP and tendering processes on behalf of Retal s Group </li><li>Designing and implementing standard terms and conditions related to all purchasing activity, be that professional services, contractor and materials</li><li>The design and execution of clear and commercially based vendor contracts that ensure that the obligations of all parties, their rights and their rewards are clearly defined within</li><li>The application of the trilemma , balancing the choices of Cost Time Quality such that all contractors and materials are the best outcome possible for a given budget</li><li>Management of the supply chain for material delivery, such that all projects have the required materials on-site as required to support the contractor delivery schedules </li><li>Management of any variation orders attached to any contractor attached to an existing project, such that the variation is both a valid claim and within the terms of existing contracts </li></ul>This will be achieved by proactively:<br><ul><li>Working with all Managers to ensure that their needs are fully understood and that Supply Chain Manager is seen as an supportive internal business partner </li><li>Working with the Operations to ensure that all projects are fully supported with the required professional services, contractors, materials and other project related inputs delivered on time, to the expected standards, at acceptable levels of profitability</li><li>Delivering all materials on time, within budget and to expected standards of quality</li><li>Working with the New Products Manager, to identify new material/product supply chain benefits and design the required contracts and supply chain requirements.</li></ul> <br> <b>Primary Duties & Responsibilities:</b> <ol><li>Articulates the Retal mission, vision, objectives within Procurements Function, to align all procurement activity to the requirements of the overall business plan </li><li>Proactively strategic sourcing needs for Retal by reviewing the material requirements of the various projects; establish policies for strategic sourcing of such items</li><li>Oversees and reviews the development and monitoring of Procurements Function annual plan, its budget and resources ensuring alignment with Retal s overall strategy and direction</li><li>Design and oversees the development of required policies, procedures and processes within Supply Chain Director</li><li>Proactively manage the various aspects of procurement function to ensure professional and timely provision of such services in line with Corporate Procurement Strategy, Policies and Procedures.</li><li>Liaises with all managers to ensure smooth flow of information, provide support and ensure timely delivery of all contracted services or materials for both new and existing projects </li><li>Oversees and controls the complete procurement cycle from identifying requirements through to receiving and distribution of goods and services</li><li>Leads the development and execution of innovative sourcing strategies and programs to meet present and future materials/ services requirements for Retal s operations by applying advanced knowledge of supply chain principles, negotiation strategies and vendor relationship management</li><li>Develops a robust vendor base and enters into purchase agreements with the vendors for supplying Retal s needs based on individual project requirements </li><li>Pre-qualifies and develops the preferred/ approved vendor list for different key materials and services across different geographies, in consultation with the respective vendors and in coordination with all Operations Department Managers</li><li>Coordinates with all concerned Managers during the preferred/ approved vendor list development, in order to utilize their experiences with a concerned supplier</li><li>Collects and shares supplier qualification and performance information from/ within respective projects for future preference and consideration</li><li>Sets procurement sourcing strategies for various types of supplies/ materials involving major high volume materials and systems, and monitor adherence of companies to set strategies</li><li>Establishes and manages strong business relationships with all Subcontractors and Suppliers </li><li>Reviews the consolidation, where applicable, of major materials demand (i.e. steel, cement, concrete, etc.) for greater negotiating power and lower costs (economies of scale), and coordinates with concerned companies the supplier awarding and delivery of materials</li><li>Participates with Operational Managers in the technical and commercial evaluation, negotiations and selection of the contractors and vendors, as appropriate</li><li>Reviews the minimum and maximum levels of stocked materials and determines the reorder point for standard and critical materials. </li><li>Articulate and develop the warehouse management policy and procedures.</li><li>Manage the warehouse and its activity and ensure smooth and controlled operations in the warehouses. </li><li>Provide the required reports for Procurement, Contracts Management, and the warehouse to Management. </li><li>Provides guidance, support, leadership and management to Supply Chain Manager Function Management and Staff to ensure effective and efficient flow of work and to ensure that all staff recognize their fundamental roles in their respective functions to achieve Retal 's overall organizational objectives</li><li>Directs all activities related to sourcing and procurement including vendor identification, vendor quality certification and price negotiations</li><li>Leads negotiation of prices, terms and conditions of contracts to minimize potential risk and maximize discounts on procured material and parts, hence increasing marginal profits </li><li>Negotiates payment terms and discounts with the most important suppliers to secure the most advantageous price and service performance</li><li>Reviews and approves tender documentation in relation to pricing including instructions, general and special conditions and requirements, measurements, Bills of Quantity, specifications, and drawings</li><li>Becomes directly involved in direct purchasing when the values (or volumes) dictate as per the Delegation of Authority levels identified within the Delegation of Authority Matrix</li><li>Oversees the stock receipt and control process to confirm compliance with the Departments policies and procedures.</li><li>Conducts annual performance appraisal to review employees performance, carries out disciplinary meetings when needed, recommends salary adjustments, rewards and promotions based on employee performance result</li><li>Monitor the adherence of staff to the company s guidelines, policies and procedures</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree in Engineering (civil or similar engineering degree). </li><li>Professional Procurement and negotiation qualification</li><li>Minimum of 7 years of related and relevant experience.</li><li>Minimum 3 years in construction industry</li></ul>
<br><strong>SENIOR FRAGRANCE PERFORMANCE & STABILITY SCIENTIST</strong><p><strong>Location:</strong> Jeddah, Makkah Province, Saudi Arabia</p><p><strong>Employment Type:</strong> Full-time</p><p><strong>Workplace:</strong> On-site</p><p><strong>Indicative Salary:</strong> SAR 22,000–34,000 per month</p><p><strong>Sector:</strong> Fine Fragrance | Arabian Perfumery | Fragrance Technology | R&D</p><strong> & </strong><p>Palomba General Trading LLC is seeking an experienced <strong>Senior Fragrance Performance & Stability Scientist</strong> to support the development, technical evaluation and optimisation of fine-fragrance and Arabian-perfumery projects for Saudi Arabia and the wider GCC.</p><p>We are specifically looking for a professional with direct experience in:</p><p><strong>fragrance performance + stability testing + raw-material behaviour + technical product development.</strong></p><p>This role is not primarily a perfumer position.</p><p>The successful candidate should understand what happens <strong>after a fragrance formula has been created</strong> and be capable of determining why a perfume performs well, poorly or inconsistently under real-world conditions.</p><p><strong>This is not a perfume retail, marketing or general sales position.</strong></p><strong> </strong><p>A fragrance can smell excellent during initial evaluation and still fail commercially because it:</p><ul><li>loses projection too quickly;</li><li>develops an unbalanced dry-down;</li><li>changes after storage;</li><li>discolours;</li><li>oxidises;</li><li>becomes unstable under heat;</li><li>behaves differently on skin and fabric;</li><li>loses volatile top notes;</li><li>performs inconsistently across production batches.</li></ul><p>The objective of this role is to identify those problems and support technically credible solutions.</p><p>The candidate will work between <strong>perfumery, formulation, raw materials, analytical evaluation and product development</strong>.</p><strong> </strong><ul><li>Evaluate fine-fragrance performance.</li><li>Assess longevity, diffusion and substantivity.</li><li>Compare fragrance modifications.</li><li>Develop structured performance-testing protocols.</li><li>Evaluate fragrances on skin, blotter and fabric.</li><li>Conduct accelerated stability studies.</li><li>Assess performance at elevated temperatures.</li><li>Monitor colour, clarity and odour changes during storage.</li><li>Investigate oxidation and fragrance degradation.</li><li>Evaluate raw-material interactions.</li><li>Compare different fragrance concentrations.</li><li>Support perfumers during formula optimisation.</li><li>Identify components affecting projection or longevity.</li><li>Support alcohol-based and oil-based perfume development.</li><li>Evaluate concentrated perfume oils and attars.</li><li>Benchmark competitive Saudi, GCC and international fragrances.</li><li>Maintain structured stability and performance documentation.</li><li>Support technical discussions with fragrance houses and raw-material suppliers.</li></ul><strong> </strong><p>The candidate should understand and professionally evaluate:</p><ul><li>opening impact;</li><li>projection;</li><li>diffusion;</li><li>sillage;</li><li>heart development;</li><li>dry-down;</li><li>longevity;</li><li>substantivity;</li><li>overall fragrance evolution.</li></ul><p>Performance should be assessed over time rather than through a single initial smelling evaluation.</p><strong> </strong><p>Relevant experience should include evaluation under conditions such as:</p><ul><li>elevated temperature;</li><li>temperature cycling;</li><li>light exposure;</li><li>extended storage;</li><li>different packaging systems.</li></ul><p>The candidate should be capable of identifying:</p><ul><li>colour change;</li><li>haze;</li><li>precipitation;</li><li>separation;</li><li>oxidation;</li><li>odour change;</li><li>degradation;</li><li>instability.</li></ul><strong> & </strong><p>Fragrance performance in Saudi Arabia and the GCC requires specific attention to:</p><ul><li>high ambient temperatures;</li><li>temperature transitions;</li><li>storage conditions;</li><li>skin temperature;</li><li>high fragrance concentrations;</li><li>heavy use on fabrics;</li><li>consumer expectations regarding longevity and projection.</li></ul><p>The candidate should understand how environmental conditions influence both perceived performance and product stability.</p><strong>- </strong><p>Relevant experience may include:</p><ul><li>Eau de Parfum;</li><li>Extrait de Parfum;</li><li>high-concentration fine fragrance;</li><li>maturation;</li><li>filtration;</li><li>clarity;</li><li>solvent balance;</li><li>stability.</li></ul><strong>- </strong><p>Experience with the following is particularly valuable:</p><ul><li>attars;</li><li>concentrated perfume oils;</li><li>mukhallat;</li><li>non-alcoholic perfume systems;</li><li>high-oil fragrance formats.</li></ul><p>The candidate should understand the performance differences between oil-based and ethanol-based systems.</p><strong> </strong><p>Relevant materials may include:</p><ul><li>oud;</li><li>rose;</li><li>saffron;</li><li>musk materials;</li><li>amber materials;</li><li>citrus oils;</li><li>sandalwood;</li><li>patchouli;</li><li>frankincense;</li><li>resins;</li><li>essential oils;</li><li>aroma chemicals.</li></ul><p>The candidate should understand how different materials may affect:</p><ul><li>colour;</li><li>oxidation;</li><li>diffusion;</li><li>stability;</li><li>substantivity;</li><li>overall performance.</li></ul><strong> </strong><p>The candidate should be capable of helping answer questions such as:</p><ul><li>Why is the opening too weak?</li><li>Why does projection disappear rapidly?</li><li>Why does one modification last longer than another?</li><li>Why does the fragrance darken during storage?</li><li>Why does performance differ between skin and fabric?</li><li>Which raw materials may be causing instability?</li><li>How can performance improve without simply increasing concentration?</li></ul><p>The Scientist will provide structured technical feedback to support targeted formula modifications.</p><strong> </strong><p>The role may benchmark:</p><ul><li>Saudi luxury fragrances;</li><li>UAE fragrance brands;</li><li>GCC niche perfumes;</li><li>international niche products;</li><li>premium European fine fragrances.</li></ul><p>Evaluation may include:</p><ul><li>longevity;</li><li>projection;</li><li>diffusion;</li><li>fragrance evolution;</li><li>dry-down;</li><li>concentration;</li><li>stability.</li></ul><strong> </strong><p>Relevant previous titles may include:</p><ul><li>Fragrance Performance Scientist</li><li>Fragrance Stability Scientist</li><li>Senior Fragrance Technologist</li><li>Fragrance R&D Scientist</li><li>Fragrance Application Scientist</li><li>Fine Fragrance Technologist</li><li>Perfume Product Development Scientist</li><li>Fragrance Technical Specialist</li><li>Senior Product Development Scientist – Fragrance</li></ul><strong></strong><ul><li>Minimum <strong>6 years of professional fragrance, perfume or cosmetics R&D experience</strong> preferred.</li><li>Direct professional experience in fragrance stability or performance testing.</li><li>Strong knowledge of fragrance raw materials.</li><li>Experience evaluating longevity, diffusion and substantivity.</li><li>Experience with accelerated stability studies.</li><li>Experience with alcohol-based fragrance systems.</li><li>Experience with concentrated or oil-based perfume systems strongly preferred.</li><li>Understanding of oxidation and fragrance degradation.</li><li>Familiarity with IFRA requirements.</li><li>Strong technical documentation skills.</li><li>Experience supporting perfumers or fragrance-development teams preferred.</li><li>GCC or Middle Eastern fragrance experience strongly advantageous.</li><li>Excellent English required.</li><li>Arabic advantageous.</li></ul><strong> </strong><p>Particularly relevant candidates may come from:</p><ul><li>international fragrance houses;</li><li>Saudi perfume manufacturers;</li><li>UAE perfume manufacturers;</li><li>fine-fragrance R&D laboratories;</li><li>fragrance application laboratories;</li><li>cosmetics/perfume stability laboratories;</li><li>private-label fragrance manufacturers;</li><li>technical fragrance-development organisations.</li></ul><p>Previous exposure to organisations such as <strong>Givaudan, IFF, dsm-firmenich, Symrise, Mane, Robertet, CPL Aromas, Eurofragance, Iberchem, Sozio</strong> or established GCC perfume manufacturers would be particularly relevant.</p><strong> </strong><p>Full-time position based in:</p><p><strong>Jeddah, Makkah Province, Saudi Arabia</strong></p><p>Indicative fixed monthly compensation:</p><p><strong>SAR 22,000–34,000</strong></p><p>depending on direct fragrance-industry experience, technical capability and seniority.</p><p>The position provides exposure to fragrance-development projects involving:</p><ul><li>international raw-material suppliers;</li><li>natural aromatic ingredients;</li><li>essential oils;</li><li>fine fragrance;</li><li>Arabian perfumery;</li><li>GCC-specific performance requirements.</li></ul><strong> </strong><p>Palomba General Trading LLC is a Dubai-based international business-development and trading company active across natural ingredients, essential oils, botanical extracts, flavours, fragrances and specialty raw materials.</p><p>PGT develops international relationships with producers, fragrance manufacturers, raw-material suppliers and industrial customers across Europe and the GCC.</p><p>The company is expanding selected technical capabilities supporting fragrance development, raw-material evaluation and new product projects.<br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128356<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> One Marriott Drive, Need Address, Riyadh 13519, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Knows and implements brand’s Safety Standards.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains purchasing, receiving and food storage standards.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Leading Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Schedules employees to business demands and tracks employee time and attendance.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.<br>• Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Helps employees receive on-going training to understand guest expectations.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists Executive Chef with all kitchen operations.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<strong>Make an impact with NTT DATA<br><br></strong>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.<br><br><strong>Your day at NTT DATA<br><br></strong>The Managed Services Client Delivery Specialist is a seasoned subject matter expert, responsible for overseeing the end-to-end delivery of managed services contract to the client.<br><br>This role supports the business and protects the company’s reputation by taking responsibility for contract management for local, small and low to medium complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are often complex by nature and are typically across multiple sites and/or service offerings.<br><br>The Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving.<br><br><strong>Key responsibilities:<br><br></strong><ul><li>Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs).</li><li>Acts as the primary point of contact for client inquiries, escalations, and feedback.</li><li>Understands client business needs and objectives to tailor required services accordingly.</li><li>Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.</li><li>Collaborates with technical teams to resolve client issues and incidents promptly.</li><li>Monitors and assesses client satisfaction regularly through feedback mechanisms.</li><li>Takes proactive measures to address client concerns and continuously improve service quality.</li><li>Develops account plans and strategies to enhance client engagement and retention.</li><li>Identifies opportunities for upselling or cross-selling additional services.</li><li>Manages the implementation of new services, upgrades, and projects for clients.</li><li>Coordinates project timelines, resources, and deliverables to ensure successful outcomes.</li><li>Ensures that service delivery aligns with contractual agreements and compliance requirements.</li><li>Consults with legal team to ensure that all contract escalations are addressed with contract governance.</li><li>Monitors and reports on contract performance.</li><li>May oversee financial aspects of client accounts, including budgeting and forecasting.</li><li>May manage billing and invoicing processes.</li><li>Collaborates with technical teams to ensure that client environments are stable, secure, and up to date.</li><li>Stays informed about industry trends and emerging technologies to provide informed recommendations to clients.</li><li>Identifies and mitigates risks associated with service delivery and client relationships.</li><li>Develops contingency plans for potential disruptions.</li><li>Maintains accurate records, client documentation, and incident reports.</li><li>Provides regular reports on service performance and client satisfaction to internal and external stakeholders.<br><br></li></ul><strong>Knowledge, Skills and Attributes:<br><br></strong><ul><li>Passionate about service delivery with a strong ability to manage a coordinated delivery of service.</li><li>Seasoned analytical mindset, strong initiative, self-driven with a commitment to succeed.</li><li>Seasoned understanding of managed services, including infrastructure, cloud, security, and support.</li><li>Seasoned proficiency in project management.</li><li>Excellent communication, negotiation, and problem-solving skills.</li><li>Excellent client centricity, proven ability to manage client relationships and drive client satisfaction.</li><li>Seasoned business acumen, as well as financial acumen for budgeting, forecasting, and billing.</li><li>Seasoned familiarity with ITIL or other IT service management frameworks.</li><li>Ability to work under pressure and has exceptional organizational skills and attention to detail</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Adaptability and a customer-focused mindset.<br><br></li></ul><strong>Academic qualifications and certifications:<br><br></strong><ul><li>Bachelor's degree or equivalent qualification in Information Technology or Business or related field.</li><li>Relevant ITIL certification preferred.</li><li>Relevant project management certification (for example, PMP) is preferred.<br><br></li></ul><strong>Required experience:<br><br></strong><ul><li>Seasoned demonstrated experience in a managed services and/or support services environment.</li><li>Seasoned demonstrated experience in managed services - service delivery and client management.</li><li>Seasoned demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.</li><li>Seasoned demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.</li><li>Seasoned demonstrated experience in monitoring contract performance.</li><li>Seasoned demonstrated experience in managing service delivery projects for clients.</li><li>Seasoned demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.</li><li>Seasoned demonstrated experience in proactive measures to address client concerns and continuously improve service quality.<br><br></li></ul><strong>Workplace type: <br><br></strong>On-site Working<br><br><strong>About NTT DATA<br><br></strong>NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune<br><br>Global 100. We are committed to accelerating client success and positively impacting society through<br><br>responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with<br><br>unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and<br><br>application services. Our consulting and industry solutions help organizations and society move<br><br>confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more<br><br>than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as<br><br>established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each<br><br>year in R&D.<br><br><strong>Equal Opportunity Employer<br><br></strong>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.<br><br><strong>Third parties fraudulently posing as NTT DATA recruiters<br><br></strong>NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an <strong>@nttdata.com</strong> email address. If you suspect any fraudulent activity, please <em>contact us</em>.
<p> Senior Account Executive Eastern Provence & Bahrain At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.</p><p>Position Summary This is a strategic sales position for our customers Eastern Provence & Bahrain. Ideally, this person will have an in-depth knowledge across a broad range of sectors. This person will show technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities. Responsible for managing all facets of the relationship with large key accounts (of significant strategic importance to the organization) while ensuring revenue goals are being met. Maintains contact at relevant levels in the accounts focusing on strategic nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 solution portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically, with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is an individual contributor role and is a quota carrying role.</p><p>Responsibilities The role will be focused on Enterprise accounts in KSA & Bahrain. You will act as an expert within our KSA Enterprise sales team. You will be primary point-of-contact for these major accounts. Maintaining contact with account at a high, executive level, focusing on the strategic nature of the relationship. Sells the organization s products or services to and maintains relationships with existing accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service. Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets Must understand organization s business needs, develop application of products and services and communicate how F5 s technical value added solutions will address those needs Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management) Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure Salesforce is utilized appropriately and maintained on a regular basis Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met Provides regular updates to senior sales and operations staff concerning account issues, financial status Meet and exceed sales quotas and revenue goals Considered a trusted resource by customer base and an expert in the field Has credibility to influence at senior levels within named account e.g. Senior Executive/Board/Chair Perform other related duties as assigned.</p><p>Qualifications Significant direct work experience in a relevant customer set Good understanding of Enterprise tender processes Experience with team leadership, mentoring and coaching others preferred Bachelors degree preferred Requires specialized knowledge in networking products, preferably those of F5 Experience with Internet related software or systems Excellent negotiation and closing skills Excellent solution selling and presentation abilities Excellent client interfacing and customer-focused approach Ability to provide and work from a home office located within the territory Physical Demands and Work Environment Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties require the ability to travel up to 60% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends) #LI-AM4</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><ul><li>Significant direct work experience in a relevant customer set</li><li>Good understanding of Enterprise tender processes</li><li>Experience with team leadership, mentoring and coaching others preferred</li><li>Bachelors degree preferred</li><li>Requires specialized knowledge in networking products, preferably those of F5</li><li>Experience with Internet related software or systems</li><li>Excellent negotiation and closing skills</li><li>Excellent solution selling and presentation abilities</li><li>Excellent client interfacing and customer-focused approach</li><li>Ability to provide and work from a home office located within the territory</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Comply with applicable laws and safety regulations.<br>• Follow proper key control guidelines in loss prevention and in the property.<br>• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follow Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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