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<p>Customs Clearance Representative<br> </p><p>Job Overview</p><p>Responsible for completing customs clearance procedures for imports and exports, and ensuring that shipments are released quickly and in compliance with customs regulations.</p><p>Duties and Responsibilities</p><ul><li>Prepare and submit customs declarations and clearance documents.</li><li>Follow up on shipments at ports, airports, and customs offices until they are released.</li><li>Coordinate with shipping companies, customs brokers, transporters, and clients.</li><li>Review commercial invoices, packing lists, bills of lading, and certificates of origin to ensure their accuracy.</li><li>Calculate customs duties and taxes and complete their payment.</li><li>Comply with customs laws, customs classification (HS codes), and import/export instructions.</li><li>Resolve issues such as shipment delays, inspections, and any discrepancies in documents.</li><li>Update clients on the status of shipments and the progress of clearance procedures.</li><li>Maintain organized records of all clearance operations.</li></ul><p><br>Requirements</p><ul><li>Diploma or Bachelor's degree in Commerce, Logistics, or a related field.</li><li>Minimum of two years of experience in customs clearance.</li><li>Good knowledge of customs procedures, laws, and HS codes.</li><li>Experience in dealing with customs systems and related documents.</li><li>Proficiency in MS Office programs and the English language.</li><li>Strong communication, follow-up, and problem-solving skills.</li><li>Ability to work under pressure and meet deadlines.</li></ul>
<h2>Application Requirements</h2><p>• High school diploma or diploma and above.<br>• Field experience in customs clearance and ports (no less than two years) is required.<br>• Good knowledge of port customs procedures and the Fasah platform.<br>• Experience in following up on inspection, examination, release procedures, and container withdrawal.<br>• Knowledge of delivery order procedures and exit permits.<br>• Ability to deal directly with customs officials, port staff, and relevant authorities.<br>• Speed in follow-up and solving field problems.<br>• Ability to work under pressure.</p><h2>Job Responsibilities</h2><p>• Follow up on customs clearance transactions in the field within the port.<br>• Review and follow up on transactions with customs and relevant authorities.<br>• Follow up on the procedures for inspection, examination, and surveying of containers and shipments.<br>• Follow up on customs remarks and work on completing the required requirements.<br>• Follow up on the issuance of delivery orders and exit permits.<br>• Follow up on the readiness of containers and complete the procedures for their withdrawal from the port.<br>• Direct coordination with port, customs, and transport staff to resolve any obstacles facing the shipment.<br>• Follow up on containers with remarks or additional requirements and work to finalize them.<br>• Ensure that required procedures are implemented in a timely manner to avoid delays and additional fees.<br>• Receive and deliver documents related to transactions between the competent authorities and the department.<br>• Provide continuous updates to the direct supervisor on the status of shipments and field transactions.<br>• Immediate escalation in case of any obstacle that requires administrative intervention.<br>• Coordinate with office staff to provide them with any documents or information obtained in the field.</p>
<h3><span>Application Requirements</span></h3><ul><li><span>High school diploma or degree and above.</span></li><li><span>Experience in customs classification and data entry (not less than two years) is required.</span></li><li><span>Good knowledge of SABER certification, its requirements, and procedures.</span></li><li><span>Proficiency in English (intermediate).</span></li><li><span>Experience in dealing with customs clearance systems and software via digital platforms.</span></li><li><span>Analytical skills and accuracy in work, analyzing goods, and applying customs laws and classifications.</span></li><li><span>Proficiency in using MS Office programs.</span></li><li><span>Professional email handling.</span></li></ul><h3><span>Job Responsibilities</span></h3><ul><li><span>Experience working on the FASAH platform.</span></li><li><span>Experience in customs classification and data entry.</span></li><li><span>Receiving shipment documents and reviewing them to ensure completeness.</span></li><li><span>Entering shipment and goods data into the FASAH platform accurately according to approved documents.</span></li><li><span>Classifying customs items and selecting appropriate customs codes for each item.</span></li><li><span>Entering data from invoices, packing lists, bills of lading, and related commercial data.</span></li><li><span>Matching data entered into the FASAH platform with original documents and ensuring accuracy.</span></li><li><span>Preparing and entering data required to issue the customs declaration.</span></li><li><span>Monitoring the status of transactions on the FASAH platform and addressing feedback and modification requests.</span></li><li><span>Ensuring required documents are attached to the transaction.</span></li><li><span>Familiarity with SABER certificate procedures and requirements, verifying product and shipment requirements, and attaching required certificates and documents according to product type.</span></li><li><span>Monitoring the status of SABER certificates and coordinating to complete any missing requirements or documents.</span></li><li><span>Informing the relevant clearance officer of any notes or deficiencies related to the SABER certificate or shipment requirements.</span></li><li><span>Saving and archiving documents and transaction data.</span></li><li><span>Retrieving all invoices from operating companies, following up on their payment, and tracking the transaction until the final clearance is issued.</span></li></ul>
<strong>Who We Are<br><br></strong>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.<br><br><strong>Our Global Reach<br><br></strong>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.<br><br>Learn more about who we are and what we do: https://www.jingdonglogistics.com/<br><br><strong>What We Offer<br><br></strong>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.<br><br><strong>About The Team<br><br></strong>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.<br><br>Key Responsibilities<br><br><ul><li>Manage customs operations and clearance processes for KSA import and export shipments, ensuring timely, accurate, and compliant declaration and release.</li><li>Handle daily operations on customs platforms such as Fasah and Bayan, including declaration submission, shipment status tracking, duty/tax calculation, and release management.</li><li>Review customs documents and information, including commercial invoices, packing lists, HS codes, declared value, and country of origin, to ensure accuracy and completeness.</li><li>Coordinate and follow up on relevant regulatory approvals through SABER, SFDA, CITC, GACA, and other government platforms as required.</li><li>Handle customs clearance issues, including customs inspections, missing documents, declaration discrepancies, shipment holds, and other exceptions, ensuring timely resolution and closure.</li><li>Collaborate with Sales, Operations, Warehouse, Transportation, Finance, customers, and other stakeholders to resolve customs-related issues and support business operations.</li><li>Monitor updates to KSA customs regulations and relevant government requirements, identify potential compliance risks, and ensure appropriate actions are taken.</li><li>Track customs operational data and key performance indicators, and participate in process improvement initiatives to enhance clearance efficiency. Perform other customs operations-related duties assigned by management.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma or Bachelor's degree in Logistics, International Trade, Supply Chain, Customs, Business Administration, or a related field. At least 2 years of relevant experience in KSA customs, customs clearance, freight forwarding, express delivery, logistics, or 3PL operations.</li><li>Solid knowledge of KSA customs clearance procedures, with hands-on experience using Fasah and Bayan.</li><li>Good understanding of KSA/GCC HS Codes, customs declarations, duties/taxes, and relevant regulatory requirements.</li><li>Strong problem-solving, exception-handling, communication, and cross-functional coordination skills.</li><li>Good data processing and Excel skills, with a strong awareness of process improvement.</li><li>Fluent in English; Arabic communication skills are preferred. ZATCA/Fasah or SABER/SASO-related training or certification is preferred.<br><br></li></ul><em>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.<br><br></em><strong>Ready to apply?<br><br></strong>Take the next step in your career, apply now and explore the opportunities we have to offer.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>This is a full-time, on-site position located in Dammam for a Customs Clearance & Customer Service Specialist.</p><p><br></p><p>We are looking for a candidate with hands-on experience in customs clearance who is also highly skilled in direct customer communication and follow-up.</p><p><br></p><p>The successful candidate will be responsible for managing the customs clearance process from the moment a customer sends a request until the shipment is fully cleared and the process is completed.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Receive and review customers' customs clearance requests and documents primarily through email.</li><li>Communicate directly with customers throughout the entire clearance process.</li><li>Prepare and process customs clearance transactions and ensure all required documents are complete and accurate.</li><li>Coordinate with customs authorities, customs platforms, shipping lines, agents, and other relevant parties.</li><li>Follow up continuously on the status of each shipment and customs transaction.</li><li>Provide customers with regular and timely updates by email regarding shipment and clearance status.</li><li>Proactively inform customers of any missing documents, issues, delays, customs requirements, or additional actions required.</li><li>Respond professionally and promptly to customer inquiries and requests.</li><li>Follow up on customs declarations, payments, inspections, releases, and any other requirements until final clearance.</li><li>Handle clearance delays and problems and communicate the situation and proposed solutions clearly to the customer.</li><li>Maintain accurate records and ensure that all customer communications and clearance activities are properly documented.</li><li>Manage multiple customers and shipments simultaneously while meeting required timelines.</li></ul><p><br></p><p>Important – Customer Communication Requirement</p><p>This is not a back-office customs clearance position.</p><p><br></p><p>The candidate must be comfortable dealing directly with customers on a daily basis and must be able to communicate clearly and professionally throughout the clearance process.</p><p><br></p><p>The candidate is expected to:</p><ul><li>Receive customer requests by email.</li><li>Understand the customer's requirements.</li><li>Take the necessary action with customs and related parties.</li><li>Follow up on the transaction.</li><li>Keep the customer updated without waiting for the customer to ask.</li><li>Explain delays, requirements, and issues clearly.</li><li>Continue communicating with the customer until the shipment is successfully cleared.</li></ul><p><br></p><p>Strong email communication, customer handling, follow-up, and problem-solving skills are essential for this position.</p><p><br></p><p>What We Are Looking For</p><p><br></p><p>The ideal candidate is someone who can handle the customs clearance process independently while keeping the customer informed at every stage.</p><p><br></p><p>If you are experienced in customs clearance but prefer a role with little or no direct customer communication, this position may not be suitable for you.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><p><br></p><ul><li>Proven experience in Customs Clearance / Customs Brokerage.</li><li>Good understanding of customs clearance procedures for Import and Export shipments.</li><li>Good knowledge of H.S. Codes and customs classification.</li><li>Strong knowledge of customs documentation and clearance requirements.</li><li>Excellent written and verbal communication skills.</li><li>Strong professional email communication skills.</li><li>Proven ability to deal directly with customers and provide clear, timely updates.</li><li>Strong follow-up and coordination skills.</li><li>Ability to manage multiple shipments and customers simultaneously.</li><li>Good problem-solving and decision-making skills.</li><li>Attention to detail and strong organizational skills.</li><li>Ability to work under pressure and meet clearance deadlines.</li><li>Experience with customs clearance systems and relevant logistics software is preferred.</li><li>Bachelor's degree in International Trade, Logistics, Supply Chain Management, or a related field is advantageous.</li></ul><p><br></p></div>
<h3>نبذة عن الدور</h3><p>تبحث شركة اف اس ال السعودية المحدودة عن <strong>مخلص جمركي</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور بدوام كامل على إدارة وتخليص المعاملات الجمركية بكفاءة، وضمان الامتثال لجميع اللوائح ذات الصلة. يتطلب الدور خبرة تتراوح بين سنتين وخمس سنوات في مجال التخليص الجمركي.</p><h3>المهام والمسؤوليات الرئيسية</h3><ul><li>دراسة طلبات التخليص الجمركي وإجراء ترتيبات التوكيل والتعاقد مع الجهات صاحبة البضائع.</li><li>تنظيم المعاملات المتعلقة بالإرساليات الواصلة للجمارك، بما في ذلك أوامر التسليم ووثائق الشحن والتصاريح.</li><li>تدقيق ومطابقة البضائع لقوائم الشحن، واستلامها، ومتابعة الإجراءات الجمركية حتى يتم الإفراج عنها.</li><li>إعداد الوثائق المتعلقة بالبضائع المعدة للتصدير وتقديمها إلى السلطات الجمركية، ومتابعة إنجاز المعاملات والوثائق.</li><li>إعداد السجلات المالية، ومتابعة عملية محاسبة الزبائن، وتحرير الفواتير، وتحصيل قيمتها.</li><li>إعداد وتقديم تقارير العمل وتوثيقها وحفظها بشكل دوري.</li></ul><h3>المؤهلات والخبرات المطلوبة</h3><ul><li>خبرة عملية تتراوح بين <strong>سنتين وخمس سنوات</strong> في مجال التخليص الجمركي.</li><li>فهم شامل للإجراءات واللوائح الجمركية.</li><li>القدرة على إعداد وتدقيق الوثائق المتعلقة بالاستيراد والتصدير.</li></ul><h3>المهارات والكفاءات</h3><ul><li>مهارات تنظيمية وإدارية قوية.</li><li>دقة عالية في إعداد السجلات والوثائق.</li><li>مهارات تواصل فعالة للتعامل مع العملاء والسلطات الجمركية.</li><li>القدرة على العمل ضمن فريق وإدارة المهام المتعددة.</li></ul><h3>بيئة العمل</h3><p>هذا الدور هو وظيفة <strong>بدوام كامل</strong> ومقرها في <strong>جدة، مكة المكرمة</strong>. سيتم العمل ضمن فريق متخصص في بيئة ديناميكية تتطلب الدقة والالتزام باللوائح الجمركية.</p><h3>معلومات إضافية</h3><p>الراتب لهذا الدور سيتم تحديده بناءً على الخبرة والمؤهلات، وسيتم الإفصاح عنه خلال عملية المقابلة. نشجع المرشحين المؤهلين على التقديم.</p>
<h3 >About the Role</h3>
<p >Logitera is seeking a <strong >Customs Broker</strong> to manage and execute customs clearance activities for various shipments in Dammam, Eastern Region. This full-time position involves ensuring compliance with Saudi customs laws and regulations for import, export, transit, and re-export operations. The role requires coordination with multiple authorities to facilitate timely shipment release and maintain operational efficiency.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Handle and coordinate customs clearance procedures for import, export, transit, and re-export shipments.</li>
<li >Follow up on customs declarations from registration through final release.</li>
<li >Monitor customs notifications, requests, observations, inspections, examinations, and approvals.</li>
<li >Coordinate with customs authorities to resolve clearance issues and expedite shipment release.</li>
<li >Ensure all customs requirements are completed before arranging shipment delivery.</li>
<li >Coordinate customs inspection and physical examination requirements, including arranging and following up on shipment availability.</li>
<li >Attend or coordinate inspection procedures when required and resolve any observations or discrepancies.</li>
<li >Coordinate with relevant authorities regarding additional inspections or approvals.</li>
<li >Obtain and confirm shipment release before coordinating delivery with the transportation team.</li>
<li >Ensure full compliance with Saudi customs laws, regulations, procedures, and company policies.</li>
<li >Stay informed about changes and updates to customs requirements and procedures.</li>
<li >Operate strictly within the scope of the customer’s customs authorization and company-approved procedures.</li>
<li >Maintain high standards of professional integrity, confidentiality, and ethical conduct.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Knowledge of Fasah and other Saudi customs-related electronic platforms is preferred.</li>
</ul>
<h3 >Reporting and Compliance</h3>
<p >The Customs Broker is responsible for coordinating with ZATCA, SFDA, customs ports, shipping lines, airlines, freight forwarders, and other relevant government authorities. This role ensures the timely release of shipments while maintaining high levels of accuracy and compliance throughout the customs clearance process.</p>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Dammam, Eastern Region, focusing on efficient customs operations within the logistics sector.</p>
<h3 >Application Process</h3>
<p >Candidates interested in this role are encouraged to apply.</p>
<h3 >Position Summary</h3>
<p >Supply Castle Logistics is seeking a <strong >Customs Clearance & Customer Service Coordinator</strong> to join our team in Dammam, Eastern Region. This is a full-time, on-site position for candidates with 0-1 years of experience, focusing on managing customs clearance processes and maintaining direct customer communication.</p> <h3 >The Role</h3>
<p >The successful candidate will be responsible for overseeing the entire customs clearance process, from initial customer request through to final shipment clearance. This role requires significant direct interaction with customers on a daily basis, providing updates and resolving issues. It is essential for the coordinator to manage the clearance process independently while ensuring customers are consistently informed at every stage. This is not a back-office customs clearance position; direct customer engagement is a core requirement.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Receive and review customers' customs clearance requests and documents, primarily via email.</li>
<li >Communicate directly with customers throughout the entire clearance process, providing regular and timely updates.</li>
<li >Prepare and process customs clearance transactions, ensuring all required documents are complete and accurate.</li>
<li >Coordinate with customs authorities, customs platforms, shipping lines, agents, and other relevant parties.</li>
<li >Continuously follow up on the status of each shipment and customs transaction.</li>
<li >Proactively inform customers of any missing documents, issues, delays, customs requirements, or additional actions needed.</li>
<li >Respond professionally and promptly to customer inquiries and requests.</li>
<li >Follow up on customs declarations, payments, inspections, releases, and other requirements until final clearance.</li>
<li >Handle clearance delays and problems, communicating the situation and proposed solutions clearly to the customer.</li>
<li >Maintain accurate records and ensure all customer communications and clearance activities are properly documented.</li>
<li >Manage multiple customers and shipments simultaneously while adhering to required timelines.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Proven experience in Customs Clearance / Customs Brokerage.</li>
<li >Good understanding of customs clearance procedures for Import and Export shipments.</li>
<li >Good knowledge of * Codes and customs classification.</li>
<li >Strong knowledge of customs documentation and clearance requirements.</li>
<li >Bachelor's degree in International Trade, Logistics, Supply Chain Management, or a related field is advantageous.</li>
</ul> <h3 >Required Skills</h3>
<ul >
<li >Proven ability to deal directly with customers and provide clear, timely updates.</li>
<li >Strong email communication, customer handling, follow-up, and problem-solving skills.</li>
<li >Ability to manage multiple shipments and customers simultaneously.</li>
<li >Ability to work under pressure and meet clearance deadlines.</li>
<li >Experience with customs clearance systems and relevant logistics software is preferred.</li>
</ul> <h3 >Work Setting</h3>
<p >This is a full-time, on-site position based in Dammam, Eastern Region.</p>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث <strong >شركة فواز بن علي الشمري للنقليات</strong> عن <strong >مخلص جمركي</strong> للانضمام إلى فريقها في <strong >جدة، مكة المكرمة</strong>. هذا الدور بدوام كامل ويستهدف المرشحين ذوي الخبرة التي تتراوح بين 0-1 سنة، ويهدف إلى ضمان سلاسة وكفاءة عمليات التخليص الجمركي للبضائع.</p> <h3 >الهدف من الوظيفة</h3>
<p >يتولى المخلص الجمركي مسؤولية شاملة لتجهيز المعاملات الجمركية وتخليصها، بما في ذلك إعداد وتقديم وثائق البضائع المعدة للتصدير إلى السلطات الجمركية. كما يشمل الدور مهام إعداد السجلات المالية ومحاسبة الزبائن، بالإضافة إلى إعداد وتقديم تقارير العمل الدورية.</p> <h3 >المسؤوليات الرئيسية</h3>
<ul >
<li >دراسة طلبات التخليص الجمركي وإجراء ترتيبات التوكيل والتعاقد مع الجهات المعنية بالبضائع.</li>
<li >تنظيم المعاملات المتعلقة بالإرساليات الواصلة للجمارك، بما في ذلك أوامر التسليم ووثائق الشحن والتصاريح.</li>
<li >تدقيق ومطابقة البضائع لقوائم الشحن، واستلامها، ومتابعة الإجراءات الجمركية حتى يتم الإفراج عنها.</li>
<li >إعداد الوثائق الخاصة بالبضائع المعدة للتصدير وتقديمها إلى السلطات الجمركية، ومتابعة إنجاز المعاملات والوثائق.</li>
<li >إعداد السجلات المالية ومتابعة عملية محاسبة الزبائن، بما في ذلك تحرير الفواتير وتحصيل قيمتها.</li>
<li >إعداد وتقديم تقارير العمل وتوثيقها وحفظها بشكل منتظم.</li>
</ul> <h3 >المؤهلات والخبرات المطلوبة</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال التخليص الجمركي أو مجال ذي صلة.</li>
<li >معرفة جيدة بالإجراءات واللوائح الجمركية المحلية والدولية.</li>
<li >القدرة على إعداد الوثائق والسجلات بدقة وعناية.</li>
<li >مهارات تنظيمية وتواصل فعالة.</li>
</ul> <h3 >تفاصيل الوظيفة</h3>
<ul >
<li >نوع الوظيفة: <strong >دوام كامل</strong></li>
<li >الموقع: <strong >جدة، مكة المكرمة</strong></li>
<li >الراتب: <strong >غير معلن</strong></li>
</ul> <h3 >للتقديم</h3>
<p >ندعو المرشحين المؤهلين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم على هذه الفرصة للانضمام إلى فريقنا.</p></div>
<h3 >About the Role</h3>
<p >Musco Lighting is seeking an <strong >Import/Export Specialist</strong> to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position is crucial for providing leadership in the development and execution of import and export operations for the KSA Manufacturing Facility, working closely with freight carriers and the manufacturing team.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Manage KSA inventory requests by creating and maintaining purchase orders for Purchasing & Receiving until shipment completion.</li>
<li >Create and ensure accuracy of commercial documentation for both import and export shipments.</li>
<li >Understand the import requirements of each country for export shipments and create additional documentation as needed for compliance.</li>
<li >Collaborate with other departments to plan import and export strategies for Musco.</li>
<li >Maintain and build relationships with freight carriers.</li>
<li >Support Musco's international entities through effective communication regarding material supply and project shipments.</li>
<li >Manage and approve international freight invoices for all import and export shipments.</li>
<li >Work closely with freight carriers to ensure that freight requirements for both Musco and the customer are met.</li>
<li >Provide the team with freight quotes, tracking information, and other freight-related inquiries.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >2-5 years of experience in import/export operations.</li>
<li >Demonstrated ability to manage logistics and supply chain processes.</li>
<li >Proficiency in creating and managing commercial documentation for international shipments.</li>
<li >Understanding of international trade regulations and compliance.</li>
</ul>
<h3 >About Musco Lighting</h3>
<p >Musco, a privately held company established in 1976, is a global leader in sports and large-area lighting solutions, with projects spanning 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs over 1,800 team members worldwide.</p>
<h3 >Work Environment and Culture</h3>
<p >At Musco, the team culture emphasizes meaningful work, continuous learning, and professional development. The company values work-life balance and offers flexibility for community involvement, family activities, and personal time. Musco also supports recreational organizations globally, contributing to safer and more enjoyable playing experiences.</p>
<h3 >Application Process</h3>
<p >Candidates whose experience aligns with the outlined qualifications are encouraged to apply.</p>
Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling<br><br>To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions.<br><br>Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Presentation Skills;Analytical Skills<br><br>Fed Ex was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.<br><br>All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<br><br>Our Company<br><br>Fed Ex is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day Fed Ex delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of Fed Ex team members, who are tasked with making every Fed Ex experience outstanding.<br><br>Our Philosophy<br><br>The People-Service-Profit philosophy (P-S-P) describes the principles that govern every Fed Ex decision, policy, or activity. Fed Ex takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<br><br>Our Culture<br><br>Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The Fed Ex culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Job Summary:We are seeking an experienced Customs & Clearance Manager to lead and oversee customs clearance activities for import and export operations. The role will be primarily responsible for managing customs clearance, duty exemptions, customs duty refunds, and government/industrial subsidy programs.<br>Key Responsibilities:Manage and oversee import customs clearance activities for spare parts, equipment, raw materials, and other shipments, including invoice review and HS Code classification. Coordinate with customs brokers, Saudi Customs, SFDA, and other government authorities to ensure timely and compliant shipment clearance. Monitor inbound shipments and follow up on customs clearance to ensure timely delivery to the warehouse. Review and validate customs clearance documents and invoices before submission to the Finance Department. Manage customs duty exemption applications, including preparing required data and documentation, submitting applications, and following up with the relevant authorities until approval. Handle and follow up on government and industrial subsidy/support programs, including preparing required documentation and coordinating with banks, government entities, and legal advisors. Ensure compliance with customs regulations, trade policies, and internal procedures. Collaborate with Procurement, Logistics, Warehouse, Finance, and Regulatory Affairs to ensure seamless and compliant supply chain operations.<br>Qualifications:Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related field.4–6 years of relevant hands-on experience in customs clearance and import/export operations. Proven experience working with Saudi Customs, SFDA, customs brokers, and other relevant government authorities. Experience in preparing, submitting, and following up on customs exemption, duty refund, and subsidy applications.
Key Responsibilities1. Customs Documentation Management Prepare, review, and validate all import/export documents (commercial invoices, packing lists, certificates of origin, and other customs-required paperwork). Ensure every document is accurate, complete, and fully compliant with Saudi Customs regulations and SILZ requirements.2. Customs Clearance Execution Manage end-to-end clearance processes at ports and SILZ gates, including declaration, inspection handling, and cargo release. Quickly resolve clearance issues such as document discrepancies, system errors, or inspection holds to avoid delays.3. Duty & Customs Exemption Management Support duty payment processes and handle exemption applications in line with local customs and tax laws. Execute duty optimization strategies while maintaining strict regulatory compliance.4. Cross-functional Logistics Coordination Work closely with warehouse teams, freight forwarders, carriers, and internal stakeholders. Track shipments from departure to factory receipt, ensuring full end-to-end visibility and control.5. Exception Handling & Problem Resolution Act as the primary operational contact for any customs or logistics exceptions. Rapidly identify issues, correct documentation errors, and coordinate with all parties to resolve disruptions – minimizing demurrage, storage fees, and shipment delays.6. Compliance & Risk Management Ensure all import/export activities strictly adhere to Saudi Customs laws and SILZ regulations. Proactively prevent compliance risks, including penalties, shipment holds, and regulatory violations.7. Operational Efficiency & Process Optimization Continuously improve clearance workflows to reduce lead time, avoid port congestion charges, and enhance overall supply chain performance.8. Production Continuity Support (Top Priority) Guarantee timely clearance and delivery of inbound materials to keep factory operations running without interruption. Your ultimate KPI: zero production line stoppage caused by customs or logistics issues.<br>Requirements Experience: Minimum 5 years of hands-on customs clearance experience in Saudi Arabia. Manufacturing industry background is preferred. Experience with bonded customs zones is a strong plus. System Knowledge: Proficient in Fasah and Bayan (Saudi customs/government systems). Comfortable working within system-driven, standardized processes. Languages: Fluent in Arabic and English – you will directly communicate with Saudi customs officers and the international business team. Execution & Problem-Solving: Strong execution capability; able to fix documentation errors quickly and efficiently under pressure. On-site Commitment: Willing to work on-site at locations designated by the company in Saudi Arabia.
This is a full-time, on-site position located in Dammam for a Customs Clearance & Customer Service Specialist.<br>We are looking for a candidate with hands-on experience in customs clearance who is also highly skilled in direct customer communication and follow-up. The successful candidate will be responsible for managing the customs clearance process from the moment a customer sends a request until the shipment is fully cleared and the process is completed.<br>Key Responsibilities<br>Receive and review customers' customs clearance requests and documents primarily through email. Communicate directly with customers throughout the entire clearance process. Prepare and process customs clearance transactions and ensure all required documents are complete and accurate. Coordinate with customs authorities, customs platforms, shipping lines, agents, and other relevant parties. Follow up continuously on the status of each shipment and customs transaction. Provide customers with regular and timely updates by email regarding shipment and clearance status. Proactively inform customers of any missing documents, issues, delays, customs requirements, or additional actions required. Respond professionally and promptly to customer inquiries and requests. Follow up on customs declarations, payments, inspections, releases, and any other requirements until final clearance. Handle clearance delays and problems and communicate the situation and proposed solutions clearly to the customer. Maintain accurate records and ensure that all customer communications and clearance activities are properly documented. Manage multiple customers and shipments simultaneously while meeting required timelines.<br>Important – Customer Communication Requirement This is not a back-office customs clearance position.<br>The candidate must be comfortable dealing directly with customers on a daily basis and must be able to communicate clearly and professionally throughout the clearance process.<br>The candidate is expected to:Receive customer requests by email. Understand the customer's requirements. Take the necessary action with customs and related parties. Follow up on the transaction. Keep the customer updated without waiting for the customer to ask. Explain delays, requirements, and issues clearly. Continue communicating with the customer until the shipment is successfully cleared. Strong email communication, customer handling, follow-up, and problem-solving skills are essential for this position.<br>Qualifications Proven experience in Customs Clearance / Customs Brokerage. Good understanding of customs clearance procedures for Import and Export shipments. Good knowledge of H. S. Codes and customs classification. Strong knowledge of customs documentation and clearance requirements. Excellent written and verbal communication skills. Strong professional email communication skills. Proven ability to deal directly with customers and provide clear, timely updates. Strong follow-up and coordination skills. Ability to manage multiple shipments and customers simultaneously. Good problem-solving and decision-making skills. Attention to detail and strong organizational skills. Ability to work under pressure and meet clearance deadlines. Experience with customs clearance systems and relevant logistics software is preferred. Bachelor's degree in International Trade, Logistics, Supply Chain Management, or a related field is advantageous.<br>What We Are Looking For<br>The ideal candidate is someone who can handle the customs clearance process independently while keeping the customer informed at every stage. If you are experienced in customs clearance but prefer a role with little or no direct customer communication, this position may not be suitable for you.
<div><div ><p ><strong><span ></span></strong></p></div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall, Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure to satisfy the customer’s needs and work effectively within a team to accomplish objectives. Demonstrating understanding of how own role fits within DHL as a whole </span></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Opening and following up SPARK request & network files, for import & export shipments without documentation </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Monitor DCE /CCCT on daily basis to verify IOR shipments </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Verify or reject customer’s IOR on a particular application</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure to update all traces and networks daily</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure to link customer’s IOR number for all listed shipments daily in DCE</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build sustainable relationships of trust through open and interactive communication though callback activities and outbound calls </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Obtain appropriate documents from customer / origin for smooth clearance </span></p><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Answer incoming calls and resolve customer’s queries as they arise </span></p><p class="MsoPlainText" align="left" ><a name="_Hlk202428937"><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure that all paperwork provided to gateway is correct and duties are billed to the correct consignee</span></a></p><span></span><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Identify and assess customers’ needs to achieve satisfaction</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Follow NTP procedures, guidelines and policies </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Handle changes in Saudi customs policies and act upon </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Handle all trace enquires in accordance with service standard and process</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Deliver best in class customer service by fulfilling each customer’s unique needs while adhering to DHL policies </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Respond to customer queries regarding information on clearance, customs requirements etc.</span></p><p class="MsoPlainText" align="left" ><span ></span></p><ol><li><strong><span ></span></strong></li><li><span ></span></li><li><span ></span></li><li><span ></span></li><li><span ></span></li><li><span ></span></li><li><strong><span ></span></strong></li><li><span ></span></li><li><span ></span></li><li><span ></span></li><li><span ></span></li><li><span ></span></li></ol><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High School (Diploma and above is preferable)</span></li><li><span ></span></li><li><span ></span></li><li><span ></span></li><li><span >Customer oriented </span></li><li><span >Good knowledge of MS Office</span></li><li><span >Following Procedures</span></li><li><span >Teamwork</span></li><li><span >Product Knowledge</span></li><li><span >Time management</span></li><li><span >Adaptability </span></li><li><span >Flexibility</span></li><li><span >Ability to multi-task, prioritize and manage time effectively</span></li><li><span >Strong written and verbal communication skills are essential</span></li><li><span >Attention to detail</span></li><li><span >Be an effective team player with ability to work under own initiative</span></li><li><span >Previous experience as a customer service representative is preferable.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>
Export & Compliance Logistics Manager | Reef Group<br>Position Title: Export & Compliance Logistics Manager Location: Saudi Arabia Job Type: Full-Time<br>About the Role:We are seeking an experienced Export & Compliance Logistics Manager to manage export logistics operations and ensure export shipments are executed in compliance with applicable commercial, customs, regulatory, and international trade requirements. The role will be responsible for managing export shipments, reviewing export documentation, monitoring trade and customs compliance requirements, coordinating with International Sales, warehouses, freight forwarders, customs clearance agents, regulatory authorities, and external partners, while ensuring efficient delivery of products to target markets and full compliance across Reef Group.<br>Key Responsibilities Manage product export and international shipping operations according to approved plans and customer orders. Coordinate with International Sales and International Operations teams to determine shipping and delivery requirements for each target market. Prepare and review export documentation and ensure completeness and accuracy before shipment execution. Monitor export compliance requirements, customs regulations, and regulatory requirements applicable to target markets. Coordinate with freight forwarders, customs clearance agents, and relevant parties to ensure efficient export operations. Coordinate with warehouses to ensure shipment readiness, including quantities, packaging, labeling, and delivery schedules. Ensure shipments comply with customer, partner, and distributor requirements in target countries. Monitor export customs clearance and documentation processes and resolve any regulatory issues or operational obstacles. Manage export risks, including missing documentation, delays, shipment rejections, varying market requirements, and compliance issues. Coordinate with Legal and Finance teams when required to review export terms, contracts, or commercial documentation. Monitor international shipping and export costs, analyze cost drivers, and provide recommendations to improve efficiency and reduce costs. Develop and improve export logistics and compliance procedures and policies to standardize operations and reduce errors. Monitor the performance of freight forwarders, customs clearance agents, and logistics partners supporting export operations. Maintain and update the database of export requirements, market requirements, and required documentation for each country or partner. Prepare periodic reports covering export shipments, completion rates, delays, costs, and compliance risks. Support international expansion plans by providing the required export logistics and regulatory requirements. Ensure export and compliance documentation is properly maintained and easily accessible when required. Supervise the export logistics team, assign responsibilities, review deliverables, and support performance development.<br>Required Competencies Strong knowledge of export operations, international shipping, and trade compliance requirements. Ability to review export documentation and coordinate with regulatory and customs authorities. Strong coordination and communication skills with International Sales, warehouses, freight forwarders, and external partners. Strong risk management and problem-solving skills in logistics and regulatory matters. Strong reporting and cost analysis skills. Strong team leadership and operational management capabilities. Strong attention to detail and documentation accuracy. Good understanding of international trade and customs requirements.<br>Languages Arabic and English. Key Performance Indicators (KPIs) On-time export shipment execution rate. Completeness and accuracy rate of export documentation and compliance requirements. Reduction rate of compliance issues and violations in export operations. Efficiency of export and international shipping costs against plan. International Sales and partner satisfaction with logistics service quality. Export shipment compliance rate.<br>Why Join Us? This is an excellent opportunity to join a dynamic and fast-growing organization where you will play a key role in managing international export operations and ensuring compliance across Reef Group.
<h3 >Role Overview</h3>
<p >Panda Retail Company – Savola Group is seeking an <strong >Inbound Logistics Officer</strong> with expertise in <strong >Inbound Custom Clearance</strong>. Based in Jeddah, this full-time role is designed for professionals with 0-1 years of experience. The primary objective is to manage critical import operations, ensuring the smooth processing of import purchase orders, diligent tracking of shipments, and effective coordination with suppliers, customs brokers, and various internal departments.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Create import purchase orders in adherence to trade agreements, company import policy, and established procedures, ensuring all necessary approval authorization levels are met.</li>
<li >Communicate purchase orders to import suppliers and verify that suppliers have confirmed receipt.</li>
<li >Provide suppliers with all required specifications and standards for shipping goods.</li>
<li >Ensure weekly updates on import shipment statuses are consistently received from suppliers.</li>
<li >Track shipments and update the import matrix with the status of each purchase order on a daily basis.</li>
<li >Communicate the import matrix and all Import PO statuses to relevant departments and buyers on a weekly schedule.</li>
</ul> <h3 >Customs and Documentation Management</h3>
<ul >
<li >Obtain original shipping documents from suppliers prior to the arrival of each shipment.</li>
<li >Segregate shipping documents and verify that all documentation complies with Saudi customs requirements.</li>
<li >Submit all necessary shipping documents to the designated customs broker for timely custom clearance.</li>
<li >Communicate all related orders and shipping documents to the warehouse before the shipment's arrival.</li>
</ul> <h3 >Logistics and Inventory Coordination</h3>
<ul >
<li >Follow up with warehouses regarding the receiving status of shipments and inform the concerned department once the shipment is updated in the system.</li>
<li >Ensure short and damage reports for each shipment are obtained within 48 hours of receiving time in the warehouse and promptly communicated to the supplier.</li>
</ul> <h3 >Financial Tracking and Reporting</h3>
<ul >
<li >Fix the landed cost at the purchase order level, ensuring accuracy in accordance with each shipment's trade agreement and landed cost forecasts.</li>
<li >Obtain supplier statements of accounts before the due date and follow up on supplier payments with the accounting department.</li>
<li >Communicate payment transfer copies to suppliers, including all relevant payment details.</li>
<li >Prepare monthly analysis and service level reports for all import suppliers and shipments.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >0-1 years of professional experience, ideally within inbound logistics or customs clearance.</li>
<li >Demonstrated high level of interpersonal skills to effectively manage sensitive and confidential situations and documentation.</li>
</ul>
Position Summary In consultation with the Office of General Counsel, the Export Compliance and Research Security Officer (ECRSO) oversees the design, implementation, and maintenance of the University’s export compliance program, with a special focus on U. S. export compliance, including but not limited to, High-Performance Computing (HPC), including Shaheen III supercomputer, artificial intelligence, quantum computing and advanced semiconductors. As part of the Export Control Compliance (ECC) Team in the Office of General Counsel and working closely with the Head of Legal and other Export Compliance and Research Security Officer team member, this position proactively advises on and works to adhere to U. S. Export Administration Regulations (EAR), license conditions, and other applicable export control requirements governing KAUST's operation of controlled technologies or items. <br>Working at the intersection of compliance, technology, and research administration, this role requires detailed knowledge of export control regulations, strong analytical skills, and excellent communication abilities. The ECRSO will partner with the Office of General Counsel to evaluate research activities or university engagements, conduct screening and diligence reviews, review contracts/agreements, maintain compliance documentation for audit recordkeeping, develop and implement general awareness and role-based or targeted trainings, and draft and support policy implementation, as required. <br>The position plays a critical role in enabling compliant access to KAUST's supercomputing resources while ensuring adherence to export control requirements. The ECRSO will work closely with the KAUST Supercomputing Core Lab, Information Technology, Information Security, Research Funding Services, Academic Divisions and Centers, National Transformation Institution, Human Resources, Academic Affairs, Admissions, Educational Partnerships, and other stakeholders to proactively advise and implement processes that enable and scale research, development and innovation, while maintaining strict regulatory compliance. <br>Major Responsibilities <br>Design, implement, and maintain KAUST’s export compliance program, including compliance with applicable U. S. export controls and license conditions, working closely with the Head of Legal and in collaboration with other Export Compliance and Research Security Officer and ECC team members. Develop and execute export compliance processes for Shaheen III supercomputer access, use and operations. Develop and maintain policies, procedures, workflows and desk guides related to export control compliance and license conditions. In consultation with Office of General Counsel, collaborate closely with and academic and research divisions and other partners to conduct export compliance and research security reviews. Advise on complex export control and research security issues related to artificial intelligence, quantum computing, advanced semiconductors, and other areas as required. Conduct export classification and maintain records of research activities and technologies, including international shipments. Determine the availability of export license exceptions for controlled items and information supplied by vendors, contractors, collaborators, and other third parties. Provide technical review and analysis of technologies and items for export compliance and research security, as applicable, to ensure compliance with regulatory and safeguarding requirements.<br>Partner with KAUST Digital Services division, including Information Security and Information Technology departments, to ensure compliance with export controls and export license conditions. Conducts restricted party screening and due diligence reviews for Shaheen III administrative access and users against relevant government lists and license conditions. Review research proposals and user access requests for export compliance considerations. In collaboration with Office of General Counsel, provide export compliance risk assessments for large-scale research collaborations, including multi-million-dollar research programs and sensitive strategic partnerships. Develop, implement, and deliver comprehensive export compliance and research security training. In collaboration with Office of General Counsel, provide advice and guidance to leadership on compliance risk exposure and mitigation strategies. Support preparation of export license applications (e.g., export and re-export license applications for international shipments of controlled goods) in coordination with KAUST’s suppliers and research partners. Implement and audit Technology Control Plans, Research Control Plans, or End User Certifications for mitigation of potential risk measures, as required. In collaboration with Office of General Counsel, prepare for and provide support during assessments, audits, investigations, or regulatory inquiries. Conduct export compliance and research security outreach to faculty and staff, including time sensitive briefings for departments and teams across the university. Develop export compliance and research security training, including in-person and web-based instruction. Maintain KAUST’s Export Control web-based resources. Monitor export control regulatory developments impacting KAUST. Mentor and coach team members on export compliance and research security matters. Participate in export compliance and research security organizations, conferences and training for university export control and research security officers. Serve as a subject matter expert on export compliance and research security. Perform other duties as required or assigned by the Head of Legal or General Counsel. <br>Personal Requirements Competencies Demonstrates strong knowledge of export control laws, regulations, standards and their application. Knowledge of general management principles and practices, skill in dealing with others in work relationships involving mentoring, teamwork, conflict resolutions, and the ability to make difficult decisions. Ability to build collaborative relationships to facilitate research activities and deliver results. Ability to interact with faculty, staff, and students in a diverse, multicultural environment. Strong attention to detail, ability to organize and prioritize projects while effectively managing competing priorities and exercising sound and ethical judgment in assessing compliance requirements and risks. Interest in learning, analyzing, and applying relevant laws and regulations in a university environment. Excellent oral and written communication skills. Ability to work efficiently and effectively under deadline pressures. Effectively explains compliance requirements to diverse stakeholders. Demonstrates discretion with confidential and sensitive information. Ability to manage challenging situations. Shows adaptability in responding to evolving compliance requirements. Strong client service orientation while enforcing compliance requirements. <br>Qualifications Bachelor's degree required; advanced degree preferred in International Relations, Public Policy, Business, Law, or related field or equivalent experience. Export compliance certification (e.g., ECoP) preferred. 10+ years of regulatory compliance experience, including 4+ years of export compliance and research security experience (preferably in an academic or research setting), including experience with U. S. export control laws and regulations (EAR, OFAC, ITAR). Recognized subject matter expert in export/import classifications and restricted party screening, with a strong track record of advising on trade compliance, sanctions risks and regulatory requirements. Strong understanding of export controls related to HPC and export-controlled equipment or items in research environments. <br>Experience Experience with restricted party screening, due diligence review processes and compliance verification/assessments for validation of controls. Experience with export and research compliance documentation, procedures and recordkeeping to satisfy license conditions and audit requirements. Experience with export compliance in academic or research settings preferred. Familiarity with NIST standards for security and access controls and risk assessment frameworks and related compliance matters. Experience with end-user verification processes. Familiarity with research administration processes preferred. Experience with compliance databases and tracking systems. Proven ability to implement and improve compliance procedures in regulated environments with complex requirements.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br></p><p><b>Responsibilities:</b></p><ol><li>Develop effective sales strategies that align with market needs, contributing to increased sales and achieving monthly targets.</li><li>Engage with potential clients and present promotional offers for food products, enhancing sales opportunities and ensuring customer satisfaction.</li><li>Conduct market research to understand trends and needs, aiding in the improvement of sales and marketing strategies.</li><li>Provide post-sale technical support to clients, ensuring their satisfaction and fostering long-term relationships.</li><li>Monitor sales performance and analyze data to identify areas for improvement, assisting in informed decision-making.</li><li>Collaborate with marketing teams to develop effective promotional campaigns, increasing brand awareness and boosting sales.</li><li>Prepare regular reports on sales activities and outcomes, helping management assess performance and refine future strategies.</li><li>Participate in trade shows and industry events to represent the company and enhance product visibility.</li><li>Build strong relationships with current and potential clients, contributing to a robust network and increasing collaboration opportunities.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Effective communication skills for building strong client relationships.</li><li>Ability to analyze data to identify market trends and opportunities.</li><li>Negotiation skills to secure the best deals for clients and the company.</li><li>Familiarity with digital and traditional marketing to enhance product visibility.</li><li>Time management skills to achieve defined objectives efficiently.</li><li>Problem-solving skills to address any challenges clients may face.</li><li>Knowledge of food products and their characteristics to provide accurate information to clients.</li></ul></div>
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