About the Role

Al Futtaim Group is seeking a PDI Technician for a full-time position. This role is responsible for conducting Pre-Delivery Inspections (PDI) on all new vehicles before customer handover, ensuring each unit meets flawless mechanical, electrical, and cosmetic standards. The PDI Technician operates under strict OEM checklists and zero-defect standards, directly impacting brand reputation and customer satisfaction.

Role Context and Impact

The PDI Technician serves as the final quality gate prior to customer delivery. This position is critical for preventing warranty claims at the point of handover and ensuring vehicles meet both manufacturer and customer expectations. By maintaining delivery quality and preventing post-handover issues, the PDI Technician plays a key role in protecting customer trust and dealership operational performance.

Key Responsibilities

• Perform comprehensive Pre-Delivery Inspections on all new vehicles according to OEM check sheets, delivery standards, and dealership processes.
• Verify mechanical systems, electrical functions, fluid levels, battery health, software status, and cosmetic condition before release for delivery.
• Inspect body panels, paint condition, interior trim, lighting systems, tires, and all factory-fitted equipment to ensure zero visible defects.
• Activate, configure, and update vehicle systems, including infotainment, telematics, connected services, and OEM software updates as required.
• Identify and document transit damage, manufacturing defects, missing components, or quality issues prior to vehicle handover.
• Perform minor rectifications immediately where possible and escalate major technical or cosmetic issues to the Workshop Supervisor for resolution.
• Coordinate with Body Shop, Polisher, Parts, and Accessories teams to ensure complete rectification before final delivery approval.
• Ensure all corrective actions are completed within agreed timelines to avoid delivery delays.
• Install approved accessories and dealer-fit options in accordance with OEM standards and dealership quality requirements.
• Verify correct fitment, functionality, and final appearance of all installed accessories before release.
• Conduct final road tests where required and confirm valet readiness, fuel level, EV charging status, and delivery presentation standards.
• Prepare the vehicle for final handover and release it to the Sales or Handover team with full documentation completion.
• Maintain accurate PDI records, defect logs, accessory installation reports, and rectification history within the Dealer Management System (DMS).
• Ensure compliance with OEM warranty policies, transit damage procedures, stockyard controls, and pre-delivery audit requirements.
• Follow all workshop safety procedures, PPE usage standards, housekeeping expectations, and HSE compliance protocols.
• Support continuous improvement initiatives related to delivery quality, defect prevention, and operational efficiency within PDI operations.

Qualifications and Experience

• 2-5 years of relevant experience in vehicle inspection or a similar technical role.
• Demonstrated ability to perform detailed mechanical, electrical, and cosmetic inspections.
• Familiarity with OEM checklists and quality standards.

Work Type

This is a full-time position within Al Futtaim Group.

Application Process

Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.