Role Overview

Saudi Gold Refinery (SGR) is seeking a Sales Specialist in Riyadh, Saudi Arabia to drive the commercial growth of our LBMA-standard bullion and precious metal products. This role focuses on acquiring and managing institutional and retail clients while ensuring strict adherence to KYC and anti-money laundering regulations. The incumbent will operate within the downstream mining value chain, supporting SGR's contribution to Vision 2030 by monetizing refined gold assets. The position requires a disciplined approach to sales execution and compliance in a regulated industrial environment.

The Sales Specialist will report directly to the Sales Manager and will play a key role in expanding SGR's market share in the Kingdom and GCC region. This position impacts revenue generation by converting market opportunities into secured sales contracts with verified clients. The role ensures that all commercial activities align with SGR's operational capabilities and regulatory obligations.

Key Responsibilities

The Sales Specialist will execute the following responsibilities to achieve commercial and compliance objectives.

Client Portfolio Management

The role manages a diverse portfolio of institutional and retail clients to ensure consistent revenue growth and customer retention. The specialist identifies new business opportunities through market research and networking within the precious metals sector.

Sales Contract Execution

The incumbent prepares and negotiates sales agreements that reflect current market conditions and company pricing strategies. This position ensures all contracts are legally sound and comply with internal credit and risk management policies.

Regulatory Compliance Adherence

The specialist conducts thorough KYC checks on all new clients to meet OECD and internal AML standards. The role maintains accurate records of all due diligence documentation for audit and regulatory review.

Market Intelligence Analysis

The position monitors global gold prices and local market trends to provide actionable insights to the Sales Manager. The incumbent analyzes competitor activities to recommend adjustments in sales tactics and product offerings.

Operational Coordination

The role liaises with the Treasury and Logistics teams to ensure timely payment settlement and secure product delivery. The specialist coordinates with the Assay Lab to verify that all shipments include accurate weight and purity certificates.

Customer Relationship Development

The incumbent builds long-term relationships with key clients by providing exceptional service and market expertise. This position resolves customer inquiries and issues promptly to maintain high satisfaction levels.

Sales Reporting and Forecasting

The specialist prepares weekly and monthly sales reports that detail performance against targets and pipeline status. The role provides accurate forecasts to support inventory planning and production scheduling decisions.

Product Knowledge Application

The position demonstrates deep knowledge of SGR's bullion products, hallmarks, and certification standards to clients. The incumbent educates customers on the value proposition of LBMA-compliant refined gold.

Success Metrics

• The specialist achieves 100% of the annual sales target for bullion and value-added products.
• The incumbent acquires at least ten new qualified institutional clients within the first year.
• The role maintains a zero-compliance violation record for all KYC and AML checks.
• The specialist reduces the average sales cycle time by 15% through process improvements.
• The incumbent achieves a 90% customer satisfaction rate on post-sales surveys.
• The role provides accurate weekly sales forecasts that align with actual delivery volumes.
• The specialist contributes to the development of a standardized sales playbook for the team.

Equal Opportunity Statement:

Saudi Gold Refinery welcomes applications from all qualified candidates. Hiring decisions are made based on role requirements, skills, experience, and alignment with Saudization and Vision 2030 priorities.

Desired Candidate Profile

Qualifications

• The candidate holds a Bachelor's degree in Business, Finance, or a related field from an accredited institution.
• The incumbent has at least three years of sales experience in precious metals, banking, or luxury goods.
• The specialist possesses a strong understanding of gold market dynamics and pricing mechanisms.
• The candidate demonstrates proven ability to conduct KYC checks and adhere to AML regulations.
• The incumbent exhibits excellent negotiation skills and a track record of meeting sales targets.
• The specialist is fluent in Arabic and English, with strong written and verbal communication skills.
• The candidate is legally eligible to work in Saudi Arabia and understands local commercial laws.
• The incumbent shows a disciplined approach to documentation and compliance in all sales activities.

Preferred / Nice-to-have

• The candidate holds a CAMS certification or equivalent AML qualification.
• The incumbent has prior experience selling LBMA Good Delivery bars or working with a refinery.
• The specialist possesses an existing network of contacts in the Saudi jewelry or investment sectors.
• The candidate has experience using Salesforce or similar CRM systems for sales management.
• The incumbent holds a degree in Geology or Metallurgy with a commercial focus.