1. Job Purpose:Support the Client Strategy and Relationship Management team in managing client relationships, supporting sales and business development activities, gathering market information, and coordinating with internal teams to support business growth and customer satisfaction.
2. Key Responsibilities:Support client relationship management and maintain professional communication with existing and potential clients. Assist in identifying business opportunities, sales leads, and potential upselling opportunities. Support quotations, proposals, presentations, and client follow-ups. Assist in gathering market, customer, and competitor information. Maintain accurate client, account, and sales information in CRM systems. Coordinate with internal teams to support customer requirements and timely resolution of requests. Support the preparation of sales, account, and market reports. Participate in client meetings, presentations, workshops, and business development activities. Assist in monitoring customer satisfaction and gathering client feedback. Develop knowledge of company products, services, market trends, and customer needs through training and on-the-job learning.
3. Qualifications:Bachelor’s degree in Business Administration, Management, Marketing, Finance, , International Business, or any other relevant field. Fresh Graduate or up to 1 year of relevant experience. Strong interest in client relationship management, sales, and business development. Good communication and interpersonal skills. Good command of English and Microsoft Office applications. Willingness to learn and develop within a client-facing business environment. Ability to work effectively as part of a team. Willingness to travel for client meetings and business activities when required.
4. Skills: Strong communication and interpersonal skills. Customer relationship management. Sales and business development support. Market research and competitor analysis. CRM and data management. Problem-solving and follow-up skills. Presentation and negotiation skills. Teamwork and cross-functional collaboration. Strong organizational and time management skills. Proactive attitude and eagerness to learn.