Fisheye Executive Search is hiring for two related Healthcare IT openings on behalf of a leading healthcare company in Saudi Arabia: a Healthcare IT Project Manager focused on HIS/EMR/ERP/RCM implementations, and an IT & Product Support Specialist – Diagnostics Systems focused on LIS/HIS integration and diagnostic analyzer support. Both sit within the same healthcare IT function and both are based in Riyadh — please indicate which track best matches your experience when you apply.
Key Responsibilities — Project Manager track Lead full-lifecycle implementations of HIS, EMR, ERP, and Revenue Cycle Management (RCM) systems across hospitals, clinics, and multi-site healthcare networks. Manage multi-site go-live planning, resourcing, User Acceptance Testing (UAT), and post-live stabilization. Coordinate cross-functional project teams spanning clinical, IT, vendor, and operations stakeholders. Own project documentation: business requirements documents (BRDs), workflow diagrams, risk logs, and status reporting to leadership. Drive RCM optimization initiatives — improving clean-claim rates, reducing A/R days, and training staff on billing/coding compliance. Manage scope, risk, and stakeholder expectations across concurrent, large-scale digital transformation projects.
Key Responsibilities — Support Specialist track Manage LIS/HIS system integrations and middleware installations connecting diagnostic analyzers to core hospital/lab systems. Handle ASTM and HL7 protocol connectivity between analyzers, middleware, and the main HIS/LIS. Monitor HIS and lab network performance, track testing/turnaround metrics, and troubleshoot connectivity issues. Own analyzer management system (AMS) configuration and certification for connected diagnostic equipment. Handle customer/site complaints related to system integration, data flow, or connectivity, coordinating resolution with relevant teams. Track and analyze system/data issues, producing reports on recurring problems and improvement opportunities.
What We're Looking For Project Manager track: 10+ years leading healthcare IT/HIS/EMR/ERP implementation projects, ideally including multi-site rollouts; PMP, PMI-ACP, or equivalent certification a strong plus. Support Specialist track: hands-on experience with LIS/HIS/middleware integration in a diagnostics, laboratory, or hospital IT environment, including ASTM/HL7 protocols. Prior clinical or health-informatics background (nursing, MIS, biomedical, or similar) is a plus for either track. Strong stakeholder management skills — comfortable working across clinical, technical, and vendor teams. Bachelor's degree in a relevant field (Health Informatics, MIS, Computer Science, Nursing, or similar). Based in Riyadh. Fluent in Arabic and English.
Nice to Have Experience with specific platforms such as Vist A/Hakeem, CPRS, BCMA, or similar HIS/EMR systems (Project Manager track). Experience with specific diagnostic/lab systems or brands relevant to analyzer integration (Support Specialist track).