About the Role
Marriott Hotels & Resorts is seeking a Government Mgr-Sales I to join the team in Jeddah. This full-time position is responsible for proactively identifying and managing sales opportunities, ensuring proper and timely handover for service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.
Key Responsibilities
- Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
- Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
- Develop community relationships to expand the customer base for sales opportunities.
- Manage and develop relationships with key internal and external stakeholders.
- Provide accurate, complete, and effective turnover to Event Management.
- Participate in sales calls with team members to acquire new business and close deals.
- Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
Market Analysis and Revenue Maximization
- Identify new business opportunities to achieve personal and location revenue goals.
- Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to position sales effectively.
- Close the most opportune deals for the location based on market conditions and needs.
- Gain an understanding of the location's primary target customer and service expectations to offer tailored business solutions.
Customer Service Excellence
- Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
- Service customers to increase account share.
- Execute and support the company’s customer service standards.
- Provide excellent customer service consistent with daily service basics.
- Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.
Qualifications and Experience
- This role requires 0-1 years of relevant experience.
- Candidates must be Saudi nationals.