Responsible for following up on customer outstanding payments, ensuring timely collections, and supporting the reduction of overdue balances in accordance with company policies and procedures.
Key Responsibilities
- Contact customers to follow up on outstanding payments
- Monitor overdue accounts and support suitable resolution actions
- Maintain and update collection records and reports
- Prepare periodic reports on collection performance
- Ensure compliance with company policies and procedures
Desired Candidate Profile
- Diploma or higher in Business Administration or a related field