About the Club Receptionist Role

Marriott International is seeking a Club Receptionist to join its team in Jeddah. This full-time position is designed for individuals with 0-1 years of experience who are committed to providing excellent guest service and maintaining high standards within the fitness and recreation areas. The role is central to ensuring a safe, clean, and welcoming environment for all guests and members.

Key Responsibilities

• Maintain the cleanliness and functionality of all fitness and recreation areas.
• Provide excellent guest service, anticipating and addressing guest needs effectively.
• Ensure a safe and welcoming environment for all guests and members of the facility.
• Promote a relaxing atmosphere while consistently enforcing facility rules and regulations for safety.
• Provide immediate assistance to injured guests until emergency medical services arrive.

Operational Duties and Guest Interaction

• Wipe down fitness center machines and remove towels, trash, and debris from the area.
• Maintain an adequate supply of cups and water in the recreation area.
• Clean fitness and recreation area restrooms and showers regularly.
• Obtain, fold, and stack towels according to established company procedures.
• Distribute lockers and towels to guests as needed.
• Conduct inventory of supplies, materials, and equipment, informing the supervisor or manager of low supply items.
• Provide comprehensive information to guests about available recreation facilities and activities.
• Welcome and acknowledge all guests according to company standards, assisting individuals with disabilities and thanking guests with genuine appreciation.
• Communicate with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and guests.

Compliance, Safety, and Physical Requirements

• Report accidents, injuries, and unsafe work conditions to the manager, and complete all required safety training and certifications.
• Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Comply with all quality assurance expectations and standards.
• Visually inspect tools, equipment, or machines to identify any defects.
• Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Capability to move over sloping, uneven, or slippery surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by management.

Qualifications and Certifications

• Education: High school diploma or *** equivalent.
• Experience: No related work experience and no supervisory experience are required for this role.
• Required Certifications: Candidates must possess CPR Certification, First Aid Certification, a Fitness Equipment related certification or demonstrated proficiency, and any other certification or training required by local and state agencies.

Application Information

Marriott International is an equal opportunity employer committed to hiring a diverse workforce. Qualified candidates are encouraged to apply.